TEST DEVELOPMENT CONSULTANT (ADMINISTRATIVE SERVICES MANAGER II)

  • LOS ANGELES COUNTY
  • Los Angeles, California
  • Oct 06, 2022
Full Time Administration and Management Other
  • Salary: $91,265.52 - $122,988.00 Annually USD

Job Description

FIRST DAY OF FILING: October 6, 2022 at 8:00 A.M. (PT)
THE FILING PERIOD MAY BE SUSPENDED AT ANY TIME WITHOUT PRIOR NOTICE. THIS EXAMINATION MAY REOPEN AS THE NEEDS OF THE SERVICE REQUIRE.

NO APPLICATIONS WILL BE ACCEPTED OUTSIDE OF THE OFFICIAL APPLICATION FILING PERIOD, NO EXCEPTIONS.

EXAM NUMBER:J1003C

TYPE OF RECRUITMENT:OPEN COMPETITIVE JOB OPPORTUNITY

DEFINITION
Supervises a unit of analysts responsible for performing a full range of difficult to complex analytical assignments within one or more administrative functional areas and makes recommendations on highly complex issues which directly impact departmental programs and administrative operations, and which may be of a confidential or sensitive nature.
CLASSIFICATION STANDARDS
Positions allocable to this supervisory class are located in the central administrative office of a line department, receive general supervision from a higher-level supervisor or manager and are responsible for supervising a unit of analysts performing a full range of difficult to complex analytical assignments within functional areas such as human resources, contracts, budget, finance and other closely related administrative functional areas. These positions may be allocated to major, complex administrative services divisions where they function in a lead or project management capacity with responsibility for providing guidance and direction to staff on the most specialized, complex and difficult analytical assignments which impact major departmental programs and administrative operations, or central agency departments, where they are responsible for providing technical expertise and guidance to administrative staff in County line departments on highly complex issues and problems associated with their area of expertise. Assignments require the use of discretion and care in the handling of confidential and sensitive information used to support management decisions, as well as professionalism and tact in dealing with individuals such as higher-level staff members, managers, and professionals from other organizations on sensitive or controversial issues of considerable consequence or importance.
Incumbents in this class are typically responsible for providing full administrative and technical supervision to lower-level staff and oversee the performance of the most specialized, complex and difficult work assignments which require a substantial depth of analysis as well as the use of sound professional judgment, initiative and creativity in devising and applying new research and analytical methods and techniques to address and resolve highly complex and/or contentious problems related to their assigned administrative functional area. Work tends to be covered by administrative policies and precedents; however, rules, policies, practices, precedents and guidelines specific to assignments are often scarce, inapplicable or have gaps in specificity; incumbents are expected to use judgment, initiative and resourcefulness in deviating from established work methods to modify, adapt, and/or refine broader guidelines to resolve issues and problems. Recommendations made have significant impact on higher-level staff and management decisions.

Assignments are made in terms of overall objectives and resources available, with the incumbent and supervisor working in consultation to develop deadlines, the scope of the assignment and expected results. Incumbents are responsible for applying a mastery of the principles, concepts, methods and techniques applicable to their functional area in planning and carrying out their assignments, resolving issues and conflicts that emerge and keeping the supervisor informed of progress made and potentially controversial matters identified. Completed work is evaluated in terms of soundness of approach, overall quality and results in meeting objectives and feasibility of recommendations.

These positions differ from those belonging to the lower-level Administrative Services Manager I class in that positions within the latter class are responsible for either performing a full range of difficult to complex analytical assignments or supervising a small unit of lower-level analysts responsible for carrying out a variety of routine to moderately complex analytical assignments, while positions within the Administrative Services Manager II class are typically responsible for supervising a unit of analysts responsible for carrying out a full range of difficult to complex analytical assignments.

Essential Job Functions
Plans and conducts test development and validation research projects, which include: choice of validation strategy, job analysis methodology, number and type of subject matter experts (SMEs) needed, and determining/recommending appropriate selection methods and/or content for the KSAPs identified.

Leads teams of subject matter experts to develop selection and promotional assessment instruments, including multiple-choice cognitive ability or job knowledge tests, situational judgment tests, structured interviews (technical and general), performance or walkthrough performance tests, simulations, and other assessments to measure important constructs (worker attributes) identified and defined during job analysis.

Leads and participates in large-scale projects related to selection, placement, retention, recruitment, training and development, organizational development, process improvement, performance measurement and evaluation, or other areas of human resources intervention or practice. The job incumbent will be expected to provide technical guidance to employees with lower level job titles assigned to the unit for these large-scale projects.

Conducts and/or provides technical guidance to employees who conduct statistical analyses using SPSS, Systat, R, Excel, or other statistical software. Interprets and evaluates results of statistical tests and uses outcomes to drive improvement of assessments (i.e., response patterns, item difficulty, item-total correlation, test reliability, and test validity), to set or recommend passing scores, and to evaluate adverse impact resulting from the use of selection instruments or systems.

Writes technical reports to document the validation process, including job analysis, basis for demonstrating validity, alternative predictors considered, adverse impact, and evaluation of the assessment systems.

Develops and administers paper and electronic questionnaires to subject matter experts to collect information on the tasks performed, importance of knowledge, skills, abilities, and personal characteristics and to collect item-quality ratings such as difficulty, job relatedness, and consequences. Analyze survey results and make decisions such as which KSAPs to include, test component weights, and item retention.

Creates and delivers training programs, including item-writing training, interviewer training, and writing assessment training.

Drives to various locations within Los Angeles County to conduct job analysis, meet with clients, work with subject matter experts to develop selection/assessment instruments, deliver training, and/or attend meetings as required.

Acts as the unit manager in the absence of the Administrative Services Manager III, as required.
Requirements
SELECTION REQUIREMENTS
OPTION I: Two (2) years of experience developing and validating assessments* at the level ofAdministrative Services Manager I or higher.**

OPTION II: A Master's degree*** or higher in Industrial/Organizational Psychology, Psychometrics or a closely related field*** -AND- One (1) year of experience developing and validating assessments* at the level of Administrative Services Manager I or higher.**

LICENSE
A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

PHYSICAL CLASS
Physical Class II- Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable ambulation may be involved.

SPECIAL REQUIREMENT INFORMATION
*We consider this experience to include conducting job analysis studies, developing assessments (e.g., multiple-choice cognitive ability or job knowledge test, situational judgment test, structured interviews, performance or walkthrough performance test, simulations), analyzing item and test statistics, and making recommendations for the cut score for the examinations.

**Experience at the level of Administrative Services Manager I is defined as i ndependently performs a full range of difficult to complex analytical assignments and makes recommendations on complex issues which directly impact departmental programs and administrative operations, and which may be of a confidential or sensitive nature.

Please follow the link below to go to Administrative Services Manager I class specification, which includes the Classification Standards:
https://www.governmentjobs.com/careers/lacounty/classspecs/1066328?keywords=1002&pagetype=classSpecifications

***In order to receive credit for the required degree, you must include a legible copy of the official degree, official transcripts, or official letter from the accredited institution which shows the area of specialization at the time of filing or within fifteen (15) calendar days from the date of application filing. Failure to provide the required documentation will result in application rejection.

PLEASE NOTE THAT APPLICANTS MUST MEET THE EDUCATION REQUIREMENTS AT THE TIME OF FILING TO BE CONSIDERED FOR THIS EXAMINATION.

SUPPLEMENTAL QUESTIONNAIRE
As part of this application process, applicants will be required to complete a supplemental questionnaire. The questionnaire contains a pre-investigative questionnaire which will be utilized as part of the background investigation process to ensure applicants meet the standards set forth by the Los Angeles County Sheriff's Department. Applicants who fail the pre-investigative questionnaire will be disqualified and will have to wait twelve (12) months from the date of the disqualification in order to reapply.
Additional Information

EXAMINATION CONTENT
This examination will consist of a multiple choice and/or simulation assessment weighted 100% covering:
  • General Problem Solving Skills
  • Deductive Reasoning
  • Management Judgement
  • Willingness to Learn
  • Demonstrating Empathy
  • Maintaining Good Working Relationships
  • Sharing Knowledge and Guidance
  • Analyzing Information
  • Learning Quickly
  • Generating New Ideas
  • Using Time Efficiently
  • Working to High Quality Standards
  • Adapting to Change
  • Controlling Emotions
  • Achievement
  • Responsibility
  • Management Potential
TRANSFER OF SCORES:
Applicants that have taken identical test part(s) for this or any other exam within the last 6 months will have their test responses for the identical test part(s) automatically transferred to this examination.

This examination contains test parts that may be used in the future for new examinations. Upon acceptance of your application, your test responses may be transferred to the new examination and you may not be allowed to retake any identical test part(s) for at least (6) six months. Depending on the new examination content, your transferred test responses may not result in the same score.

THE MULTIPLE CHOICE TEST IS NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19.

CANDIDATES MUST ACHIEVE A PASSING SCORE OF 70% OR HIGHER ON THE EXAMINATION IN ORDER TO BE PLACED ON THE ELIGIBLE REGISTER.

TEST PREPARATION
Study guides and other test preparation resources are available to help candidates prepare for employment tests. While these practice materials will help in preparing for the test, we advise you to review ALL related materials that you deem necessary.

  • An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at http://hr.laco unty.gov / . Please click on "Find a Job" and then "Job Search Toolkit". Test preparation Information is located under the "Employment Test Assistance" section.
  • Additional practice tests are available at http://www.shldirect.com/practice tests.html
ELIGIBILITY INFORMATION
The names of candidates receiving a passing grade in the examination will be placed on the eligible register in the order of their score group for a period of twelve (12) months from the date of promulgation. Applications will be processed on an as-received basis and promulgated to the eligible register accordingly.

NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS.

SPECIAL INFORMATION

SUCCESSFUL CANDIDATES MUST COMPLETE A THOROUGH BACKGROUND INVESTIGATION, INCLUDING FINGERPRINT SEARCH.
Examples of disqualifying factors include: Any felony convictions; job related misdemeanor convictions; certain serious traffic convictions or patterns of traffic violations (3 moving violations in one year; failure to appear; at fault accidents; suspended license; driving under the influence); poor credit history; poor employment history; substance abuse; anyone on probation.

ZERO TOLERANCE POLICY IF HIRED
The Los Angeles County Sheriff's Department (Department) has a "zero tolerance"
policy for its employees for the following:
  • use of narcotics, controlled substances, and/or prescription drugs without a prescription.
  • use of marijuana with or without a prescription.
Any employee found in violation of this policy will be subject to discharge.

VACANCY INFORMATION
The eligible register resulting from this examination will be used to fill vacancies within the Los Angeles County Sheriff's Department, Executive Division, Personnel Administration Bureau.

AVAILABLE SHIFT:DAY

APPLICATION AND FILING INFORMATION

APPLICATIONS MUST BE FILED ONLINE ONLY. APPLICATIONS SUBMITTED BY U.S. MAIL, FAX, OR IN PERSON WILL NOT BE ACCEPTED.

All applicants are required to submit a Standard County of Los Angeles Employment application and supplemental questionnaire ONLINE only. Resumes cannot be accepted in lieu of applications, although resumes and supporting documents may be uploaded as attachments to the online application.

Fill out your application and supplemental questionnaire completely. Provide any relevant education, training, and experience in the spaces provided so we may evaluate your qualifications for the job. All information is subject to verification and applications may be rejected at any time during the selection process.

The acceptance of your application depends on whether you have clearly shown that you meet the SELECTION REQUIREMENTS and you have completely filled out your application.

Apply online by clicking on the green " Apply " button at the top right corner of this posting. You can also track the status of your application using this website. Your application and supplemental questionnaire must be submitted electronically before 5:00 p.m., PT, on the last day of filing.

NO APPLICATIONS WILL BE ACCEPTED OUTSIDE THE OFFICIAL APPLICATION FILING PERIOD, NO EXCEPTIONS.

Plan to submit your online application well in advance of the 5:00 P.M. (PT) deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address.
IMPORTANT NOTES:
  • Please note that ALL information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made.
  • FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT .
  • Utilizing VERBIAGE from Class Specification and Minimum Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED.
CORRESPONDENCE AND UPDATES WILL BE SENT VIA E-MAIL
  • All notices including invitation letters, result letters and notices of non-acceptance will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add cdorado@lasd.org as well as noreply@governmentjobs.com, and info@governmentjobs.com to your email address book and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Please note, if you opt out of receiving emails, you can visit governmentjobs.com, log into your profile and check your inbox. The inbox retains a copy of all emails sent, for your records.
NOTE : Candidates who apply online must upload any required documents as attachments during application submission. If you are unable to attach required documents, you may fax the documents to (323) 415-2580 or email any outstanding required documents to sheriffexamsunit@lasd.org at the time of filing or within fifteen (15) calendar days from the date of application filing. Failure to provide the required documentation will result in application rejection. Please include your Name, the Exam Number, and the Exam Title on the faxed documents.

COVID-19 VACCINATION:
All County workforce members must be fully vaccinated against COVID-19 as a condition of employment. Successful candidates for this position will be required to submit proof of vaccination against COVID-19 or request an exemption f or qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department.

SOCIAL SECURITY NUMBER:
Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number.

NO SHARING OF USER ID AND PASSWORD:
All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record.

California Relay Services Phone: (800) 735-2922
Testing Accommodation Coordinator Phone: (213) 229-1621
Teletype Phone: (213) 626-0251
Department Contact Name: Professional Examinations Unit
Department Contact Phone: (323) 526-5611
Department Contact Email: sheriffexamsunit@lasd.org

For more information on Employment Information, click on the link below.
http://file.lacounty.gov/SDSInter/dhr/247636_EmploymentInformation.pdf
Closing Date/Time: Continuous

Job Address

Los Angeles, California United States View Map