Southern California Association of Governments
Hybrid; Los Angeles, California, United States
Description Southern California Association of Governments (SCAG) is thrilled to offer a paid internship that provides students and recent graduates with practical work experience and the opportunity to build valuable relationships with industry experts and colleagues. As an intern with the Government and Public Affairs Division, you will be an integral part of our team, supporting our organization through various administrative and technical tasks in regional planning, legislative analysis, and strategic communication. From conducting in-depth research to crafting compelling reports and delivering impactful presentations, you will have the chance to make an impact within the Southern California region. SCAG is seeking two interns in the Government and Public Affairs Division, supporting our Legislation and Media and Public Affairs departments. Legislation The Legislation intern will assist with a variety of projects and tasks in the Legislation Department. Principally this includes the letters program with which SCAG prepares letters that support member jurisdictions’ and stakeholders’ applications for state and federal grant programs. The intern will also analyze proposed Federal and State legislation, assessing the impact of the legislation on SCAG’s legislative priorities and programs. Additionally, the Intern will provide staff support for the Legislative/ Communications & Membership Committee (LCMC) by helping to prepare staff reports and attending internal and external meetings. The intern will assist the department in drafting various materials such as letters, fact sheets, analyses, reports, and more. In addition, the Legislation intern should expect to assist in the Legislation Department’s efforts to provides input and feedback to Congressional lawmakers, the Administration, and federal agency officials concerning the broad spectrum of SCAG-related planning and policy issues. In state legislative matters, the Legislation intern should expect to support SCAG’s efforts to advocate for programs that help local agencies implement projects and strategies that achieve greenhouse gas reduction, consistent with SCAG’s Regional Transportation Plan/Sustainable Communities Strategy, and that promote stabile and robust transportation funding for local governmental and transportation agencies to meet the needs of an ever-growing region. Office support functions, including file maintenance, developing excel sheets, and legislative tracking will also be part of the Intern’s responsibilities. Media and Public Affairs The Media and Public Affairs content intern will play a vital role in the department’s operations, contributing to various aspects of communication and outreach efforts. In addition to updating and maintaining web content to ensure accuracy and relevance, they will be assisting with the development and updating of SCAG collateral, such as factsheets and PowerPoint presentations. Additionally, the intern will assist with preparing signature events and ensuring the creation of visually appealing and impactful materials that effectively communicate key information. The intern will support the operations of the Content & Channels team, contributing to the overall workflow of the agency’s graphic designers. They will be responsible for Customer Relationship Management updates, assisting with social media posts, building and scheduling emails, and taking on other entry-level special assignments as needed. SCAG’s Media and Public Affairs Department performs many key functions for the agency, such as deploying strategic communications to further agency priorities and foster public understanding of long-range regional planning. The department aims to produce clear and consistent communications, media, and promotional campaigns that exemplify agency values and standards and enhance the SCAG brand as a respected and influential voice for the region by increasing awareness of agency’s work and purpose. Internships will begin approximately mid-July and will be limited to a maximum of 29 hours a week for the duration of the internship (499 hours). Interns are expected to work at least 15 hours per week. SCAG is deeply committed to embodying the principles of diversity, equity, inclusion, and belonging, and advancing racial equity throughout the Southern California region. SCAG encourages applications by members of all underrepresented groups. WHO WE ARE As a mission-driven organization, SCAG is committed to attracting and retaining talent who embody SCAG’s values. SCAG's workforce is passionate and committed to innovation that improves the quality of life for all Southern Californians. When you join SCAG, you can expect a culture where collaboration and teamwork is fostered. SCAG operates as a hybrid organization because we recognize that work can be successfully performed in various locations. Designing a work environment and culture where SCAG’s mission, effectiveness, and collaboration can be more flexibly served demonstrates our commitment to diversity, equity, inclusion, and belonging (DEIB) by supporting work-life balance for our employees, retaining our existing dedicated staff, and increasing access to new talent pools. As part of our Work@SCAG hybrid approach, employees’ eligibility in the three work models (office, hybrid, remote) will depend on the department, position, responsibilities, and duties at the discretion of management. All work models require employees to work from a location based within the SCAG region. This position is expected to be in the office one day per week and when the relevant business unit meets. WHAT WE BELIEVE MISSION To foster innovative regional solutions that improve the lives of Southern Californians through inclusive collaboration, visionary planning, regional advocacy, information sharing, and promoting best practices. VISION Southern California's Catalyst for a Brighter Future. SCAG CORE VALUES Be Open: Be accessible, candid, collaborative and transparent in the work we do. Lead by Example: Commit to integrity and equity in working to meet the diverse needs of all people and communities in our region. Make an Impact: In all endeavors, effect positive and sustained outcomes that make our region thrive. Be Courageous: Have confidence that taking deliberate, bold and purposeful risks can yield new and valuable benefits. In this role you can expect to Legislation Assist with the Legislation Departments letters program which provides member jurisdictions and stakeholders with letters in support of grant program applications. Assist in analyzing proposed Federal and State legislation and their impact on department legislative priorities and programs. Provide staff support for the LCMC by helping prepare staff reports and attending meetings. Assist the department with drafting letters, fact sheets, analyses, reports, and other materials. Assist with office support functions, such as maintaining files and trackers. Perform other duties as assigned. Media and Public Affairs Develop and schedule emails for newsletters. Research contacts and update the contact database. Develop content for various outreach channels for SCAG programs. Design and present new social media campaign ideas. Create and compile content to be posted on the SCAG intranet. Support the planning and hosting of signature events. Measure and report on the results of communications and outreach efforts. Perform other duties as assigned. What you'll bring to this role EDUCATION AND EXPERIENCE: An undergraduate or graduate student who is currently enrolled in a university or community college taking classes toward a Business, Communications, English, Government, Political Science, Public Policy, Public Administration, Public Affairs, Public Relations, Marketing, Journalism degree or other related fields, or who has graduated within the previous 24 months. We'll be a great match if you have: Effective written and verbal communication skills and the ability to juggle multiple tasks and deadlines. Knowledge of state and federal legislative organization, operations, processes, and procedures, including legislative publications and principles of legislative record keeping. Familiarity with journalism principles, including standard format, AP style rules, grammar, and spelling, as well as editorial styles and English composition. Proficiency in letter-writing and communication principles, practices, methods, and techniques, including marketing and media principles and concepts, public relations, media advocacy, and community affairs. Understanding of project management principles and practices, including research and report preparation methods and procedures. Proficiency in using software such as Windows, Microsoft Office Suite, MailChimp, and Customer Relationship Management (CRM). Knowledge of sources of information related to a broad range of outreach and communications programs and services. Familiarity with modern office procedures, methods, computer software, and hardware, including basic principles and procedures of record keeping. Basic knowledge of mathematics principles. Proficiency in English usage, spelling, vocabulary, grammar, and punctuation. Supplemental Information Important Applicant Information: Please note this posting will remain open until May 22, 2024, with the first application review taking place on May 8, 2024. Interested applicants are strongly encouraged to apply prior to that date. We anticipate interviews for this position will be held in five weeks. Transit Reimbursement Program SCAG reimburses up to $230 per month for commute to the office via public transit via bus, rail, or train.Employees must commute a minimum of 8 days per month in order to receive reimbursement for monthly passes. Flexible Time/Modified Work Week/Telework SCAG offers a flexible work schedule to allow employees some flexibility on daily work hours. SCAG has developed a hybrid workforce program called Work@SCAG to provide three work model options (office, hybrid, and remote) to choose from, based on their position, within the SCAG Region. Technology Allowance Employees in hybrid and remote work models will receive a one-time stipend of $300 to be used for remote office setup.In addition, all employees receive a $140 monthly technology allowance to cover phone usage for business use and to offset utilities costs while working remotely. Closing Date/Time: 5/22/2024 5:00 PM Pacific
Description Southern California Association of Governments (SCAG) is thrilled to offer a paid internship that provides students and recent graduates with practical work experience and the opportunity to build valuable relationships with industry experts and colleagues. As an intern with the Government and Public Affairs Division, you will be an integral part of our team, supporting our organization through various administrative and technical tasks in regional planning, legislative analysis, and strategic communication. From conducting in-depth research to crafting compelling reports and delivering impactful presentations, you will have the chance to make an impact within the Southern California region. SCAG is seeking two interns in the Government and Public Affairs Division, supporting our Legislation and Media and Public Affairs departments. Legislation The Legislation intern will assist with a variety of projects and tasks in the Legislation Department. Principally this includes the letters program with which SCAG prepares letters that support member jurisdictions’ and stakeholders’ applications for state and federal grant programs. The intern will also analyze proposed Federal and State legislation, assessing the impact of the legislation on SCAG’s legislative priorities and programs. Additionally, the Intern will provide staff support for the Legislative/ Communications & Membership Committee (LCMC) by helping to prepare staff reports and attending internal and external meetings. The intern will assist the department in drafting various materials such as letters, fact sheets, analyses, reports, and more. In addition, the Legislation intern should expect to assist in the Legislation Department’s efforts to provides input and feedback to Congressional lawmakers, the Administration, and federal agency officials concerning the broad spectrum of SCAG-related planning and policy issues. In state legislative matters, the Legislation intern should expect to support SCAG’s efforts to advocate for programs that help local agencies implement projects and strategies that achieve greenhouse gas reduction, consistent with SCAG’s Regional Transportation Plan/Sustainable Communities Strategy, and that promote stabile and robust transportation funding for local governmental and transportation agencies to meet the needs of an ever-growing region. Office support functions, including file maintenance, developing excel sheets, and legislative tracking will also be part of the Intern’s responsibilities. Media and Public Affairs The Media and Public Affairs content intern will play a vital role in the department’s operations, contributing to various aspects of communication and outreach efforts. In addition to updating and maintaining web content to ensure accuracy and relevance, they will be assisting with the development and updating of SCAG collateral, such as factsheets and PowerPoint presentations. Additionally, the intern will assist with preparing signature events and ensuring the creation of visually appealing and impactful materials that effectively communicate key information. The intern will support the operations of the Content & Channels team, contributing to the overall workflow of the agency’s graphic designers. They will be responsible for Customer Relationship Management updates, assisting with social media posts, building and scheduling emails, and taking on other entry-level special assignments as needed. SCAG’s Media and Public Affairs Department performs many key functions for the agency, such as deploying strategic communications to further agency priorities and foster public understanding of long-range regional planning. The department aims to produce clear and consistent communications, media, and promotional campaigns that exemplify agency values and standards and enhance the SCAG brand as a respected and influential voice for the region by increasing awareness of agency’s work and purpose. Internships will begin approximately mid-July and will be limited to a maximum of 29 hours a week for the duration of the internship (499 hours). Interns are expected to work at least 15 hours per week. SCAG is deeply committed to embodying the principles of diversity, equity, inclusion, and belonging, and advancing racial equity throughout the Southern California region. SCAG encourages applications by members of all underrepresented groups. WHO WE ARE As a mission-driven organization, SCAG is committed to attracting and retaining talent who embody SCAG’s values. SCAG's workforce is passionate and committed to innovation that improves the quality of life for all Southern Californians. When you join SCAG, you can expect a culture where collaboration and teamwork is fostered. SCAG operates as a hybrid organization because we recognize that work can be successfully performed in various locations. Designing a work environment and culture where SCAG’s mission, effectiveness, and collaboration can be more flexibly served demonstrates our commitment to diversity, equity, inclusion, and belonging (DEIB) by supporting work-life balance for our employees, retaining our existing dedicated staff, and increasing access to new talent pools. As part of our Work@SCAG hybrid approach, employees’ eligibility in the three work models (office, hybrid, remote) will depend on the department, position, responsibilities, and duties at the discretion of management. All work models require employees to work from a location based within the SCAG region. This position is expected to be in the office one day per week and when the relevant business unit meets. WHAT WE BELIEVE MISSION To foster innovative regional solutions that improve the lives of Southern Californians through inclusive collaboration, visionary planning, regional advocacy, information sharing, and promoting best practices. VISION Southern California's Catalyst for a Brighter Future. SCAG CORE VALUES Be Open: Be accessible, candid, collaborative and transparent in the work we do. Lead by Example: Commit to integrity and equity in working to meet the diverse needs of all people and communities in our region. Make an Impact: In all endeavors, effect positive and sustained outcomes that make our region thrive. Be Courageous: Have confidence that taking deliberate, bold and purposeful risks can yield new and valuable benefits. In this role you can expect to Legislation Assist with the Legislation Departments letters program which provides member jurisdictions and stakeholders with letters in support of grant program applications. Assist in analyzing proposed Federal and State legislation and their impact on department legislative priorities and programs. Provide staff support for the LCMC by helping prepare staff reports and attending meetings. Assist the department with drafting letters, fact sheets, analyses, reports, and other materials. Assist with office support functions, such as maintaining files and trackers. Perform other duties as assigned. Media and Public Affairs Develop and schedule emails for newsletters. Research contacts and update the contact database. Develop content for various outreach channels for SCAG programs. Design and present new social media campaign ideas. Create and compile content to be posted on the SCAG intranet. Support the planning and hosting of signature events. Measure and report on the results of communications and outreach efforts. Perform other duties as assigned. What you'll bring to this role EDUCATION AND EXPERIENCE: An undergraduate or graduate student who is currently enrolled in a university or community college taking classes toward a Business, Communications, English, Government, Political Science, Public Policy, Public Administration, Public Affairs, Public Relations, Marketing, Journalism degree or other related fields, or who has graduated within the previous 24 months. We'll be a great match if you have: Effective written and verbal communication skills and the ability to juggle multiple tasks and deadlines. Knowledge of state and federal legislative organization, operations, processes, and procedures, including legislative publications and principles of legislative record keeping. Familiarity with journalism principles, including standard format, AP style rules, grammar, and spelling, as well as editorial styles and English composition. Proficiency in letter-writing and communication principles, practices, methods, and techniques, including marketing and media principles and concepts, public relations, media advocacy, and community affairs. Understanding of project management principles and practices, including research and report preparation methods and procedures. Proficiency in using software such as Windows, Microsoft Office Suite, MailChimp, and Customer Relationship Management (CRM). Knowledge of sources of information related to a broad range of outreach and communications programs and services. Familiarity with modern office procedures, methods, computer software, and hardware, including basic principles and procedures of record keeping. Basic knowledge of mathematics principles. Proficiency in English usage, spelling, vocabulary, grammar, and punctuation. Supplemental Information Important Applicant Information: Please note this posting will remain open until May 22, 2024, with the first application review taking place on May 8, 2024. Interested applicants are strongly encouraged to apply prior to that date. We anticipate interviews for this position will be held in five weeks. Transit Reimbursement Program SCAG reimburses up to $230 per month for commute to the office via public transit via bus, rail, or train.Employees must commute a minimum of 8 days per month in order to receive reimbursement for monthly passes. Flexible Time/Modified Work Week/Telework SCAG offers a flexible work schedule to allow employees some flexibility on daily work hours. SCAG has developed a hybrid workforce program called Work@SCAG to provide three work model options (office, hybrid, and remote) to choose from, based on their position, within the SCAG Region. Technology Allowance Employees in hybrid and remote work models will receive a one-time stipend of $300 to be used for remote office setup.In addition, all employees receive a $140 monthly technology allowance to cover phone usage for business use and to offset utilities costs while working remotely. Closing Date/Time: 5/22/2024 5:00 PM Pacific
Stanislaus County, CA
Modesto, California, United States
About the Opportunity Are you a college student looking to gain valuable paid internship experience in your field of study? If so, apply now! A College Student Internship with Stanislaus County can offer a unique, hands-on experience that can complement classroom knowledge and serve as a foundation to launch a successful public service career. Participants can gain real work experience by being responsible for projects in their area of interest while positively impacting the community and residents of the County. THE POSITION With more than 558,000 residents, Stanislaus County is a bustling county rich in diversity and a strong sense of community. As one of the largest employers in the area, over 4,700 employees in more than 27 departments providing vital public services as diverse as law enforcement, property assessment, public health protection, water conservation, cultural activities and many more. College Student Interns assist professional and technical employees in the performance of their duties under close supervision. The College Student Internship is designed to provide on-the-job training and experience while participants obtain their degree. We will help you to gain experience in building employment skills and establishing a professional network while continuing your education. Student Interns can be used throughout the calendar year depending on the needs of the department. Part-time extra-help is a provisional classification where permanent status may not be obtained. This position is subject to overtime, standby, shift, and callback assignments and will perform related duties as assigned. This position is non-benefited except for participation in a 401a program. The Job Task Analysis provides information detailing the physical and functional demands of the classification. For the complete job task analysis, visit the Risk Management website at http://www.stancounty.com/riskmgmt/ under the "Disability" tab. Typical Tasks The College Student Intern's specific tasks vary depending on the Agency/Department to which they are assigned. Below are examples of the typical tasks you may be assigned, but is not to be considered all-inclusive: For positions with a clerical emphasis Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers; Answer telephones, direct calls, and take messages; Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints; Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer; Compile, copy, sort, and file records of office activities, business transactions, and other activities; Review files, records, and other documents to obtain information to respond to requests; Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail; Compute, record, and proofread data and other information, such as records or reports; Complete work schedules, manage calendars, and arrange appointments; Type, format, proofread, and edit correspondence and other documents, from notes or dictating machines, using technology; Inventory and order materials, supplies, and services; Deliver messages and run errands; Collect, count, and disburse money, do basic bookkeeping, and complete banking transactions; Complete and mail bills, contracts, policies, invoices, or checks; Process and prepare documents, such as business or government forms and expense reports; Prepare meeting agendas, attend meetings, and record and transcribe minutes; Train other staff members to perform work activities, such as using computer applications; Count, weigh, measure, or organize materials; Make travel arrangements for office personnel; Troubleshoot problems involving office equipment, such as computer hardware and software; Greet customers and direct them to appropriate services and Perform other duties as assigned. For positions with community partner emphasis Meet regularly with designated population; Provide support and guidance based on life experience; Act as a liaison between designated population and public entities; Create, plan and carry out activities that provide information, encouragement and support; Demonstrate a commitment to quality customer service by interacting with customers in a friendly and helpful manner, referring questions to appropriate staff; Provide information and referrals regarding available services within the community; Search and compile data necessary for the preparation of various departmental reports; Participate in meetings and outreach events; Work closely with internal and external partners; Keep accurate records and input data into an automated computer system; Complete necessary paperwork timely and accurately; Deliver materials to appropriate locations; and Perform other duties as assigned. For positions with public information emphasis Participate in meetings, outreach events and give public presentations; Follow up on messages from residents or members of the media; Social media, digital communication and photography; Draft press releases and edit web site content; Copy editing and written report preparation; Participate in the development and implementation of marking and public relations plans; Assist in developing, maintaining and expanding marketing channels to stake holders; Assist with the preparation, set-up and take-down of public relations events; and Perform other duties as assigned. Minimum Qualifications (Knowledge, Skills, Abilities, Education/Experience) KNOWLEDGE English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar; Administrative - knowledge of administrative and office procedures and systems such as word processing, managing files and records, designing forms and workplace terminology; and Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Communications and Media - Knowledge of social media platforms, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media. SKILLS/ABILITIES Information Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations); Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong; Category Flexibility - The ability to generate or use different sets of rules for combining or grouping things in different ways; Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense; Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions; and Selective Attention - The ability to concentrate on a task over a period of time without being distracted. EDUCATION/EXPERIENCE To qualify, you must meet the following requirements: Currently be a junior or senior in college; AND one of the following Currently be enrolled in a four-year degree program; OR Be enrolled in the last semester of a two-year degree program; OR Be enrolled in a graduate program; OR Be enrolled in college level coursework and have special measurable technical skills. In addition to the above: Must have a letter of recommendation from an instructor at the educational institute in which you are currently enrolled; AND Must have a current cumulative GPA of at least 2.5. Applicants must provide the following at time of submitting application to be considered: Copy of full-time enrollment schedule; AND Letter of recommendation from instructor at the educational institute in which you are currently enrolled; AND Copy of last grade report with cumulative GPA. Application and Selection Procedures Applications will be accepted on a continuous basis. Stanislaus County has the right to discontinue accepting applications at any time without notice. Applicants whose qualifications best match the available work assignments may be contacted for an interview by a departmental representative. Applications are reviewed on an "as-needed" basis as departments needs arise. After six (6) months, the application is inactivated, but you may reapply to the program. If additional information is required or your application is accepted into the program you will receive an email. College Student Paid Interns are subject to student status verification bi-annually every August and February and are expected to participate in a competitive recruitment to continue employment with Stanislaus County once they are no longer eligible for a paid internship. Final appointment will be conditional upon successfully passing a County paid pre-employment drug screening (if applicable for position) and a job-related background investigation. Stanislaus County supports the good health of its workforce. More information is available at http://myclubwellness.org Cell phones are typically incompatible with the online application format or browser. We recommend using a desktop or laptop computer. If you are still having technical difficulties, please call NEOGOV at 1-855-524-5627. Participates in the PARS Retirement System. Closing Date/Time: Continuous
About the Opportunity Are you a college student looking to gain valuable paid internship experience in your field of study? If so, apply now! A College Student Internship with Stanislaus County can offer a unique, hands-on experience that can complement classroom knowledge and serve as a foundation to launch a successful public service career. Participants can gain real work experience by being responsible for projects in their area of interest while positively impacting the community and residents of the County. THE POSITION With more than 558,000 residents, Stanislaus County is a bustling county rich in diversity and a strong sense of community. As one of the largest employers in the area, over 4,700 employees in more than 27 departments providing vital public services as diverse as law enforcement, property assessment, public health protection, water conservation, cultural activities and many more. College Student Interns assist professional and technical employees in the performance of their duties under close supervision. The College Student Internship is designed to provide on-the-job training and experience while participants obtain their degree. We will help you to gain experience in building employment skills and establishing a professional network while continuing your education. Student Interns can be used throughout the calendar year depending on the needs of the department. Part-time extra-help is a provisional classification where permanent status may not be obtained. This position is subject to overtime, standby, shift, and callback assignments and will perform related duties as assigned. This position is non-benefited except for participation in a 401a program. The Job Task Analysis provides information detailing the physical and functional demands of the classification. For the complete job task analysis, visit the Risk Management website at http://www.stancounty.com/riskmgmt/ under the "Disability" tab. Typical Tasks The College Student Intern's specific tasks vary depending on the Agency/Department to which they are assigned. Below are examples of the typical tasks you may be assigned, but is not to be considered all-inclusive: For positions with a clerical emphasis Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers; Answer telephones, direct calls, and take messages; Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints; Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer; Compile, copy, sort, and file records of office activities, business transactions, and other activities; Review files, records, and other documents to obtain information to respond to requests; Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail; Compute, record, and proofread data and other information, such as records or reports; Complete work schedules, manage calendars, and arrange appointments; Type, format, proofread, and edit correspondence and other documents, from notes or dictating machines, using technology; Inventory and order materials, supplies, and services; Deliver messages and run errands; Collect, count, and disburse money, do basic bookkeeping, and complete banking transactions; Complete and mail bills, contracts, policies, invoices, or checks; Process and prepare documents, such as business or government forms and expense reports; Prepare meeting agendas, attend meetings, and record and transcribe minutes; Train other staff members to perform work activities, such as using computer applications; Count, weigh, measure, or organize materials; Make travel arrangements for office personnel; Troubleshoot problems involving office equipment, such as computer hardware and software; Greet customers and direct them to appropriate services and Perform other duties as assigned. For positions with community partner emphasis Meet regularly with designated population; Provide support and guidance based on life experience; Act as a liaison between designated population and public entities; Create, plan and carry out activities that provide information, encouragement and support; Demonstrate a commitment to quality customer service by interacting with customers in a friendly and helpful manner, referring questions to appropriate staff; Provide information and referrals regarding available services within the community; Search and compile data necessary for the preparation of various departmental reports; Participate in meetings and outreach events; Work closely with internal and external partners; Keep accurate records and input data into an automated computer system; Complete necessary paperwork timely and accurately; Deliver materials to appropriate locations; and Perform other duties as assigned. For positions with public information emphasis Participate in meetings, outreach events and give public presentations; Follow up on messages from residents or members of the media; Social media, digital communication and photography; Draft press releases and edit web site content; Copy editing and written report preparation; Participate in the development and implementation of marking and public relations plans; Assist in developing, maintaining and expanding marketing channels to stake holders; Assist with the preparation, set-up and take-down of public relations events; and Perform other duties as assigned. Minimum Qualifications (Knowledge, Skills, Abilities, Education/Experience) KNOWLEDGE English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar; Administrative - knowledge of administrative and office procedures and systems such as word processing, managing files and records, designing forms and workplace terminology; and Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Communications and Media - Knowledge of social media platforms, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media. SKILLS/ABILITIES Information Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations); Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong; Category Flexibility - The ability to generate or use different sets of rules for combining or grouping things in different ways; Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense; Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions; and Selective Attention - The ability to concentrate on a task over a period of time without being distracted. EDUCATION/EXPERIENCE To qualify, you must meet the following requirements: Currently be a junior or senior in college; AND one of the following Currently be enrolled in a four-year degree program; OR Be enrolled in the last semester of a two-year degree program; OR Be enrolled in a graduate program; OR Be enrolled in college level coursework and have special measurable technical skills. In addition to the above: Must have a letter of recommendation from an instructor at the educational institute in which you are currently enrolled; AND Must have a current cumulative GPA of at least 2.5. Applicants must provide the following at time of submitting application to be considered: Copy of full-time enrollment schedule; AND Letter of recommendation from instructor at the educational institute in which you are currently enrolled; AND Copy of last grade report with cumulative GPA. Application and Selection Procedures Applications will be accepted on a continuous basis. Stanislaus County has the right to discontinue accepting applications at any time without notice. Applicants whose qualifications best match the available work assignments may be contacted for an interview by a departmental representative. Applications are reviewed on an "as-needed" basis as departments needs arise. After six (6) months, the application is inactivated, but you may reapply to the program. If additional information is required or your application is accepted into the program you will receive an email. College Student Paid Interns are subject to student status verification bi-annually every August and February and are expected to participate in a competitive recruitment to continue employment with Stanislaus County once they are no longer eligible for a paid internship. Final appointment will be conditional upon successfully passing a County paid pre-employment drug screening (if applicable for position) and a job-related background investigation. Stanislaus County supports the good health of its workforce. More information is available at http://myclubwellness.org Cell phones are typically incompatible with the online application format or browser. We recommend using a desktop or laptop computer. If you are still having technical difficulties, please call NEOGOV at 1-855-524-5627. Participates in the PARS Retirement System. Closing Date/Time: Continuous