Fresno County
Fresno, California, US
Position Description Scheduled Salary Increases : Step 6 effective 7/8/24 ($36,816 - $46,982 Annually) 3% effective 1/20/25 ($37,908 - $48,386 Annually) APPLY IMMEDIATELY AS THIS RECRUITMENT MAY CLOSE AT ANY TIME APPLICATIONS MUST BE SUBMITTED ONLINE ONLY The Fresno County Department of Public Health is accepting applications for Therapy Aide. Under the direction of a licensed therapist, Therapy Aides assist in providing rehabilitative therapy to infants and children who are physically or neurologically impaired by illness, injury, or genetic impairment in a Medical Therapy Unit; and perform related work as required. Fresno County is a richly diverse community. In order to support and serve ALL persons in our community, the Fresno County Department of Public Health is dedicated to ensuring an inclusive overall system of care through a commitment to equity, diversity, and affirming care. The mission of the Fresno County Department of Public Health is to promote, preserve and protect the well-being of Fresno County residents. The Department and its partners are dedicated to providing quality, culturally responsive services that promote wellness and provide opportunities for all individuals and families to achieve optimal health outcomes. It is imperative for the Department to protect and improve the lives of Fresno County residents in our system of care by acknowledging the disproportionate levels of health disparities in the communities we serve, including Black, indigenous and people of color, those experiencing poverty, people with disabilities, LGBTQ+ members, and other marginalized or underserved populations. We value the importance of having a Public Health system of care team members who possess lived experience, are reflective of our community, have the expertise to ensure our workforce is culturally and linguistically responsive, and maximize our diversity to render quality services in the most responsive, affirming, and caring manner possible for the residents we serve. Please note : The current vacancy requires bilingual skills in Spanish. However, the eligible list established from this recruitment may also be used to fill future vacancies that do not require bilingual skills and for both extra-help and permanently allocated positions. Individuals selected for extra-help appointment may be transitioned to a permanently allocated position at a later date as authorized by the Fresno County Personnel Rules. Positions in this classification are in Medical Group III - Heavy Physical Activity (Personnel Rule 8). This group includes positions which require heavy physical effort using arms, legs, back and trunk in frequent lifting, pushing, or pulling objects weighing (or offering resistance equivalent to) over 25 pounds. Generally, considerable bending, stooping, squatting, twisting, reaching, as well as standing and walking are involved. Physical stamina is usually required and explosive strength using bursts of energy may be required, depending upon specific position assignments. Eligible candidates must be able to perform the essential functions of the position with or without reasonable accommodation. Samples of Duties Please click here to review the Samples of Duties Knowledge, Skills and Abilities Please click here to review the Knowledge, Skills and Abilities Minimum Qualifications Experience : Six (6) months of full-time, paid work experience which involved assisting clients who are physically or neurologically impaired in a healthcare setting. License : Possession of a valid Class "C" driver's license, or equivalent. Certificate : Possession of a valid First Aid and Cardiopulmonary Resuscitation (CPR) certificate is required within ninety (90) days of appointment. TO PREVENT THE DISQUALIFICATION OF YOUR APPLICATION, PLEASE NOTE : Applicants must meet the minimum qualifications and filing requirements for this position by the filing deadline. Valid driver's license number is required and must be listed on your application. Failure to provide this information on your application will result in the disqualification of your application. A completed Fresno County employment application is required (must be current, complete, and accurate; amendments will not be allowed after the filing deadline). Please fully list your education/work experience, including current position. Failure to list current, complete, and accurate education/work experience within the job application (including employment with the County of Fresno) will result in the disqualification of your application. Resumes and attachments are not accepted in lieu of a completed employment application. SELECTION PROCESS : Depending upon the number of applicants meeting the minimum qualifications and filing requirements, applicants may be scheduled for one of the processes listed below: Written Examination - If required, the written examination will be offered in an online format. Please indicate on the supplemental questionnaire if you have the ability to complete an online examination. C ertify Without Examination - In instances where the number of eligible candidates is less than or equal to the number of qualified applicants the Department is entitled to receive under Personnel Rule 4212, the competitive examination process will be waived and the names will be certified without an examination. Successful candidates will be placed on an employment list, effective for a minimum of 3 months (may be extended up to 12 months), and certified in final rank order as vacancies occur. REQUIRED APPLICATION MATERIALS : Fresno County Employment Application (must be current, complete, and accurate; amendments will not be allowed after the filing deadline) Supplemental Questionnaire Please note : All required application materials must be received online only via our website by the closing date and time of this recruitment. Applications submitted by U.S. mail, email, or fax will not be accepted. Resumes and attachments are not accepted in lieu of a completed application. HOW TO APPLY : Applications for this recruitment must be submitted online only . An online application may be found at: https://www.fresnocountyjobs.com . Open Job Information Flyer and click "Apply" to begin the online application process. Failure to complete the job application or failure to follow the application instructions (such as the formatting of education or work experience) will result in the disqualification of the applicant. Amendments will not be accepted after the filing deadline. Once the filing deadline has passed, you may check the status of this recruitment at any time by logging on to: https://www.governmentjobs.com/Applications/Index/fresnoca . Please be advised that it is the applicant's responsibility to notify Fresno County Human Resources of any mailing address and telephone number changes. Notices sent via U.S. Mail from Human Resources are not forwarded ("Return Service" is requested, therefore mail will not be sent to a forwarding address). For the safety of our employees the County of Fresno complies with all Federal, State and Local Orders related to COVID-19, including Cal OSHA Emergency Temporary Standards. The County of Fresno is an Equal Employment Opportunity Employer. It is the policy of Fresno County to provide employment opportunity for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, or denial of medical and family care leave, or any other non-job-related factor. REASONABLE ACCOMMODATIONS - The County of Fresno is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and the Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application, examination or selection process may contact Human Resources at (559) 600-1830 at least five days prior to the scheduled date or deadline. EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER Analyst: Patrice Sisco Closing Date/Time: Continuous
Position Description Scheduled Salary Increases : Step 6 effective 7/8/24 ($36,816 - $46,982 Annually) 3% effective 1/20/25 ($37,908 - $48,386 Annually) APPLY IMMEDIATELY AS THIS RECRUITMENT MAY CLOSE AT ANY TIME APPLICATIONS MUST BE SUBMITTED ONLINE ONLY The Fresno County Department of Public Health is accepting applications for Therapy Aide. Under the direction of a licensed therapist, Therapy Aides assist in providing rehabilitative therapy to infants and children who are physically or neurologically impaired by illness, injury, or genetic impairment in a Medical Therapy Unit; and perform related work as required. Fresno County is a richly diverse community. In order to support and serve ALL persons in our community, the Fresno County Department of Public Health is dedicated to ensuring an inclusive overall system of care through a commitment to equity, diversity, and affirming care. The mission of the Fresno County Department of Public Health is to promote, preserve and protect the well-being of Fresno County residents. The Department and its partners are dedicated to providing quality, culturally responsive services that promote wellness and provide opportunities for all individuals and families to achieve optimal health outcomes. It is imperative for the Department to protect and improve the lives of Fresno County residents in our system of care by acknowledging the disproportionate levels of health disparities in the communities we serve, including Black, indigenous and people of color, those experiencing poverty, people with disabilities, LGBTQ+ members, and other marginalized or underserved populations. We value the importance of having a Public Health system of care team members who possess lived experience, are reflective of our community, have the expertise to ensure our workforce is culturally and linguistically responsive, and maximize our diversity to render quality services in the most responsive, affirming, and caring manner possible for the residents we serve. Please note : The current vacancy requires bilingual skills in Spanish. However, the eligible list established from this recruitment may also be used to fill future vacancies that do not require bilingual skills and for both extra-help and permanently allocated positions. Individuals selected for extra-help appointment may be transitioned to a permanently allocated position at a later date as authorized by the Fresno County Personnel Rules. Positions in this classification are in Medical Group III - Heavy Physical Activity (Personnel Rule 8). This group includes positions which require heavy physical effort using arms, legs, back and trunk in frequent lifting, pushing, or pulling objects weighing (or offering resistance equivalent to) over 25 pounds. Generally, considerable bending, stooping, squatting, twisting, reaching, as well as standing and walking are involved. Physical stamina is usually required and explosive strength using bursts of energy may be required, depending upon specific position assignments. Eligible candidates must be able to perform the essential functions of the position with or without reasonable accommodation. Samples of Duties Please click here to review the Samples of Duties Knowledge, Skills and Abilities Please click here to review the Knowledge, Skills and Abilities Minimum Qualifications Experience : Six (6) months of full-time, paid work experience which involved assisting clients who are physically or neurologically impaired in a healthcare setting. License : Possession of a valid Class "C" driver's license, or equivalent. Certificate : Possession of a valid First Aid and Cardiopulmonary Resuscitation (CPR) certificate is required within ninety (90) days of appointment. TO PREVENT THE DISQUALIFICATION OF YOUR APPLICATION, PLEASE NOTE : Applicants must meet the minimum qualifications and filing requirements for this position by the filing deadline. Valid driver's license number is required and must be listed on your application. Failure to provide this information on your application will result in the disqualification of your application. A completed Fresno County employment application is required (must be current, complete, and accurate; amendments will not be allowed after the filing deadline). Please fully list your education/work experience, including current position. Failure to list current, complete, and accurate education/work experience within the job application (including employment with the County of Fresno) will result in the disqualification of your application. Resumes and attachments are not accepted in lieu of a completed employment application. SELECTION PROCESS : Depending upon the number of applicants meeting the minimum qualifications and filing requirements, applicants may be scheduled for one of the processes listed below: Written Examination - If required, the written examination will be offered in an online format. Please indicate on the supplemental questionnaire if you have the ability to complete an online examination. C ertify Without Examination - In instances where the number of eligible candidates is less than or equal to the number of qualified applicants the Department is entitled to receive under Personnel Rule 4212, the competitive examination process will be waived and the names will be certified without an examination. Successful candidates will be placed on an employment list, effective for a minimum of 3 months (may be extended up to 12 months), and certified in final rank order as vacancies occur. REQUIRED APPLICATION MATERIALS : Fresno County Employment Application (must be current, complete, and accurate; amendments will not be allowed after the filing deadline) Supplemental Questionnaire Please note : All required application materials must be received online only via our website by the closing date and time of this recruitment. Applications submitted by U.S. mail, email, or fax will not be accepted. Resumes and attachments are not accepted in lieu of a completed application. HOW TO APPLY : Applications for this recruitment must be submitted online only . An online application may be found at: https://www.fresnocountyjobs.com . Open Job Information Flyer and click "Apply" to begin the online application process. Failure to complete the job application or failure to follow the application instructions (such as the formatting of education or work experience) will result in the disqualification of the applicant. Amendments will not be accepted after the filing deadline. Once the filing deadline has passed, you may check the status of this recruitment at any time by logging on to: https://www.governmentjobs.com/Applications/Index/fresnoca . Please be advised that it is the applicant's responsibility to notify Fresno County Human Resources of any mailing address and telephone number changes. Notices sent via U.S. Mail from Human Resources are not forwarded ("Return Service" is requested, therefore mail will not be sent to a forwarding address). For the safety of our employees the County of Fresno complies with all Federal, State and Local Orders related to COVID-19, including Cal OSHA Emergency Temporary Standards. The County of Fresno is an Equal Employment Opportunity Employer. It is the policy of Fresno County to provide employment opportunity for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, or denial of medical and family care leave, or any other non-job-related factor. REASONABLE ACCOMMODATIONS - The County of Fresno is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and the Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application, examination or selection process may contact Human Resources at (559) 600-1830 at least five days prior to the scheduled date or deadline. EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER Analyst: Patrice Sisco Closing Date/Time: Continuous
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information FILING START DATE: March 12, 2019 at 8:00 a.m., PST - Until the needs of the service are met and is subject to closure without notice. EXAM NUMBER: Y5882I TYPE OF RECRUITMENT: Open Competitive Job Opportunity THIS ANNOUNCEMENT IS A REBULLETIN TO UPDATE THE EXAMINATION CONTENT INFORMATION . ABOUT THE LOS ANGELES COUNTY: The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. DHS operates as an integrated health system, operating 25 health centers and four acute care hospitals, in addition to providing health care to youth in the juvenile justice system and inmates in the LA County jails. Across the network of DHS' directly operated clinical sites and through partnerships with community-based clinics, DHS cares for about 600,000 unique patients each year, employs over 23,000 staff, and has an annual operating budget of 6.9 billion. For additional information regarding DHS please visit www.dhs.lacounty.gov . Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition, to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings, to supportive housing. MISSION: To advance the health of our patients and our communities by providing extraordinary care. DEFINITION: Under direct supervision, provides basic or standardized physical, occupational, or recreational therapy exercises and treatment procedures assigned by a physical or occupational therapist to assist acute, rehabilitative, or psychiatric patients with mental or physical disabilities to attain, regain, or maintain physical or mental functioning or to adjust to their disabilities. Essential Job Functions Assists in performing treatments and procedures assigned by the therapist such as basic, routine, and repetitive exercises designed to maintain and restore strength, prevent contractures, or maintain mobility of joints. Reviews the treatment plan and uses at least two patient identifiers prior to performing any treatments. Accurately identifies the individual as the person for whom the service is intended and match the service to that individual. Assists in the instruction of patients in transfer training, gait training, ambulation practices, functional activities, or in utilization of special assistive or adaptive devices. Assist in demonstration and instructing patient and care-givers on methods of performing such tasks as range of motion and transfer techniques, including special methods of positioning and moving patients with unusual problems. Reassures patients and encourages participation in procedures and performance. Observes and monitors patients' conditions and progress during treatment, and provides continuous feedback to the therapist as to the progress and reactions of patients to treatment and procedures or of malfunctioning equipment. Participates in the instruction and Orientation of Therapy trainees and non-professional students regarding the daily functions in the Rehabilitation Department and treatment procedures. Assists in preparing adaptive equipment for patients by using power and manual tools to construct devices. Utilizes and demonstrates to patients the use and operation of exercise equipment and modalities used for stretching and strengthening muscles, or for improving body coordination or muscle restraining; adjust and maintains patient equipment. Maintains inventory, assist in ordering and organizes storage. Makes entries in records and computers correctly spelled, neat, orderly, properly identified and labeled, as needed. Performs documentation accurately and thoroughly according to department guidelines, using approved abbreviations and terminology. Assists with registration desk coverage, greeting and registering patients while updating the Orchid system so that the patient demographic information is current and correct. Answers telephone by the third ring, directing all incoming calls to appropriate staff in a professional, efficient manner endeavoring to maintain excellent public relations. Schedules patient appointments and updates clinicians' schedules via computer accurately and efficiently within clinic guidelines. Reschedules appointments with efficiency and in a timely manner. Participates in cleaning and maintenance of treatment areas and equipment in accordance with Infection Control Policies. Maintains confidentiality in accordance with HIPAA laws, regulations, and department policies and procedures at all times. Participates in Departmental meetings and DHS mandatory trainings. Participates in department/Unit Based/Quality Improvements/Risk Management programs inclusive of monitoring of indicators, problem identification and resolution. Requirements SELECTION REQUIREMENTS: Option I : One (1) year of experience in a medical care setting involving direct patient care. Option II : Completion of an aide technician training course* and six (6) months of experience. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS III - Moderate : Includes standing or walking most of the time, with bending, stooping, squatting, twisting, and reaching; includes working on irregular surfaces, occasionally lifting objects weighting over 25 pounds, and frequent lifting of 10-25 pounds. SPECIAL REQUIREMENT INFORMATION: *In order to receive credit for any college course work or for completion of a training or certificate program, you must include a legible copy of the official transcripts from the accredited institution which shows identifiable course titles or certificates of completion of training; with your application or within 15 calendar days of filing. Applications submitted without the required evidence of certification will be rejected. DESIRABLE QUALIFICATIONS: Completion of three (3) semester units or four (4) quarter units in human anatomy or exercise physiology courses*. Current certification* in accordance with the American Heart Association's Basic Life Support (BLS/CPR) for Healthcare Providers. Additional credit will be given to applicants who possess the desirable qualification in excess of the Selection Requirements. Additional Information EXAMINATION CONTENT: This examination will consist of an evaluation of education, experience, and desirable qualifications based upon application information weighted 100%. CANDIDATES MUST ACHIEVE A PASSING SCORE OF 70% OR HIGHER ON THE EXAMINATION IN ORDER TO BE ADDED TO THE ELIGIBLE REGISTER. Notification Letters and other correspondences will be sent electronically to the email address provided on the application. It is important that applicants provide a valid email address. Please add Gacaudillo1@dhs.lacounty.gov and info@governmentjobs.com to your email address book and to the list of approved senders to prevent email notifications from being filtered as SPAM/JUNK mail. Eligibility Information: Applications will be processed on an "as-received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing score on the examination will be added to the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. No person may compete in this examination more than once every twelve (12) months. Special Information: Appointees may be required to work any shift, including evenings, nights, weekends, and holidays. Vacancy Information: The resulting eligible register for this examination will be used to fill vacancies throughout the Department of Health Services as they occur. Available Shift: Any APPLICATION AND FILING INFORMATION: APPLICATIONS MUST BE FILED ONLINE ONLY. APPLICATIONS SUBMITTED BY U.S. MAIL, FAX OR IN PERSON WILL NOT BE ACCEPTED. Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using this website. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing VERBIAGE from the Class Specification and Selection Requirements serving as your description of duties WILL NOT BE sufficient to demonstrate that you met the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED. This examination will remain open until the needs of the service are met. Application filing may be suspended at any time without advance notice. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the Selection Requirements. Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. Applications electronically received after 5:00 p.m., PST, on the last day of filing will not be accepted. NOTE: If you are unable to attach required documents, you must fax them to 323-869-0942 or email the documents to Gacaudillo1@dhs.lacounty.gov, within 15 calendar days of filing online. Please include the exam number and the exam title. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individual assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed . Department Contact: Gabriela Caudillo, Exam Analyst Gacaudillo1@dhs.lacounty.gov (Best way to contact due to telework) (213) 288-7000 ADA Coordinator Phone: (323) 914-7111 California Relay Services Phone: (800) 735-2922 For detailed information, please click here
Position/Program Information FILING START DATE: March 12, 2019 at 8:00 a.m., PST - Until the needs of the service are met and is subject to closure without notice. EXAM NUMBER: Y5882I TYPE OF RECRUITMENT: Open Competitive Job Opportunity THIS ANNOUNCEMENT IS A REBULLETIN TO UPDATE THE EXAMINATION CONTENT INFORMATION . ABOUT THE LOS ANGELES COUNTY: The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. DHS operates as an integrated health system, operating 25 health centers and four acute care hospitals, in addition to providing health care to youth in the juvenile justice system and inmates in the LA County jails. Across the network of DHS' directly operated clinical sites and through partnerships with community-based clinics, DHS cares for about 600,000 unique patients each year, employs over 23,000 staff, and has an annual operating budget of 6.9 billion. For additional information regarding DHS please visit www.dhs.lacounty.gov . Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition, to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings, to supportive housing. MISSION: To advance the health of our patients and our communities by providing extraordinary care. DEFINITION: Under direct supervision, provides basic or standardized physical, occupational, or recreational therapy exercises and treatment procedures assigned by a physical or occupational therapist to assist acute, rehabilitative, or psychiatric patients with mental or physical disabilities to attain, regain, or maintain physical or mental functioning or to adjust to their disabilities. Essential Job Functions Assists in performing treatments and procedures assigned by the therapist such as basic, routine, and repetitive exercises designed to maintain and restore strength, prevent contractures, or maintain mobility of joints. Reviews the treatment plan and uses at least two patient identifiers prior to performing any treatments. Accurately identifies the individual as the person for whom the service is intended and match the service to that individual. Assists in the instruction of patients in transfer training, gait training, ambulation practices, functional activities, or in utilization of special assistive or adaptive devices. Assist in demonstration and instructing patient and care-givers on methods of performing such tasks as range of motion and transfer techniques, including special methods of positioning and moving patients with unusual problems. Reassures patients and encourages participation in procedures and performance. Observes and monitors patients' conditions and progress during treatment, and provides continuous feedback to the therapist as to the progress and reactions of patients to treatment and procedures or of malfunctioning equipment. Participates in the instruction and Orientation of Therapy trainees and non-professional students regarding the daily functions in the Rehabilitation Department and treatment procedures. Assists in preparing adaptive equipment for patients by using power and manual tools to construct devices. Utilizes and demonstrates to patients the use and operation of exercise equipment and modalities used for stretching and strengthening muscles, or for improving body coordination or muscle restraining; adjust and maintains patient equipment. Maintains inventory, assist in ordering and organizes storage. Makes entries in records and computers correctly spelled, neat, orderly, properly identified and labeled, as needed. Performs documentation accurately and thoroughly according to department guidelines, using approved abbreviations and terminology. Assists with registration desk coverage, greeting and registering patients while updating the Orchid system so that the patient demographic information is current and correct. Answers telephone by the third ring, directing all incoming calls to appropriate staff in a professional, efficient manner endeavoring to maintain excellent public relations. Schedules patient appointments and updates clinicians' schedules via computer accurately and efficiently within clinic guidelines. Reschedules appointments with efficiency and in a timely manner. Participates in cleaning and maintenance of treatment areas and equipment in accordance with Infection Control Policies. Maintains confidentiality in accordance with HIPAA laws, regulations, and department policies and procedures at all times. Participates in Departmental meetings and DHS mandatory trainings. Participates in department/Unit Based/Quality Improvements/Risk Management programs inclusive of monitoring of indicators, problem identification and resolution. Requirements SELECTION REQUIREMENTS: Option I : One (1) year of experience in a medical care setting involving direct patient care. Option II : Completion of an aide technician training course* and six (6) months of experience. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS III - Moderate : Includes standing or walking most of the time, with bending, stooping, squatting, twisting, and reaching; includes working on irregular surfaces, occasionally lifting objects weighting over 25 pounds, and frequent lifting of 10-25 pounds. SPECIAL REQUIREMENT INFORMATION: *In order to receive credit for any college course work or for completion of a training or certificate program, you must include a legible copy of the official transcripts from the accredited institution which shows identifiable course titles or certificates of completion of training; with your application or within 15 calendar days of filing. Applications submitted without the required evidence of certification will be rejected. DESIRABLE QUALIFICATIONS: Completion of three (3) semester units or four (4) quarter units in human anatomy or exercise physiology courses*. Current certification* in accordance with the American Heart Association's Basic Life Support (BLS/CPR) for Healthcare Providers. Additional credit will be given to applicants who possess the desirable qualification in excess of the Selection Requirements. Additional Information EXAMINATION CONTENT: This examination will consist of an evaluation of education, experience, and desirable qualifications based upon application information weighted 100%. CANDIDATES MUST ACHIEVE A PASSING SCORE OF 70% OR HIGHER ON THE EXAMINATION IN ORDER TO BE ADDED TO THE ELIGIBLE REGISTER. Notification Letters and other correspondences will be sent electronically to the email address provided on the application. It is important that applicants provide a valid email address. Please add Gacaudillo1@dhs.lacounty.gov and info@governmentjobs.com to your email address book and to the list of approved senders to prevent email notifications from being filtered as SPAM/JUNK mail. Eligibility Information: Applications will be processed on an "as-received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing score on the examination will be added to the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. No person may compete in this examination more than once every twelve (12) months. Special Information: Appointees may be required to work any shift, including evenings, nights, weekends, and holidays. Vacancy Information: The resulting eligible register for this examination will be used to fill vacancies throughout the Department of Health Services as they occur. Available Shift: Any APPLICATION AND FILING INFORMATION: APPLICATIONS MUST BE FILED ONLINE ONLY. APPLICATIONS SUBMITTED BY U.S. MAIL, FAX OR IN PERSON WILL NOT BE ACCEPTED. Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using this website. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing VERBIAGE from the Class Specification and Selection Requirements serving as your description of duties WILL NOT BE sufficient to demonstrate that you met the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED. This examination will remain open until the needs of the service are met. Application filing may be suspended at any time without advance notice. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the Selection Requirements. Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. Applications electronically received after 5:00 p.m., PST, on the last day of filing will not be accepted. NOTE: If you are unable to attach required documents, you must fax them to 323-869-0942 or email the documents to Gacaudillo1@dhs.lacounty.gov, within 15 calendar days of filing online. Please include the exam number and the exam title. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individual assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed . Department Contact: Gabriela Caudillo, Exam Analyst Gacaudillo1@dhs.lacounty.gov (Best way to contact due to telework) (213) 288-7000 ADA Coordinator Phone: (323) 914-7111 California Relay Services Phone: (800) 735-2922 For detailed information, please click here