SAN BERNARDINO COUNTY, CA
San Bernardino, California, United States
The Job The Department of Public Health , Clinic Operations Section , is seeking a Contract Quality Improvement Coordinator to assist department leadership in developing, implementing, and monitoring the Quality Improvement program within their Federally Qualified Health Centers (FQHC). This contract position: 1. Determines Public Health clinic standards for compliance with regulatory agency standards and requirements; leads the development of Performance Improvement (PI), Quality Improvement (QI), and Quality Assurance (QA) activities; develops, coordinates and monitors quality management policies and procedures. M aintains clinic and department-wide QI/QA records. P lans and provides input to patient care practices. 2. Provides data and reports to clinic staff committees for peer review; leads and develops the framework for assessment and interpretation of performance data, patient outcome data and reports; identify trends and corrective actions; serves as a resource and advisor to clinic staff; participates in and performs medical record and focused peer review activities. 3. Develops framework for the assessment and interpretation of performance data for internal and external reporting; ensures accurate and reliable data acquisition including analysis to support clinical and administrative decision making; prepares QI/QA statistical indicators, and narrative reports. 4. Monitors performance, utilization, service quality and ensures compliance with state and federal agency requirements; keeps abreast of new programs, processes, and best practices in QI/QA; assists in the development, implementation, and migration of best practices for safe clinical practice and patient care outcomes. 5. Selects, trains, evaluates, and supervises professional and support staff; provides staff development and educational tools as it relates to QI/QA actives and ongoing training relating to data abstraction, preparation, analysis, and presentation; may oversee a small to medium size QI/QA staff component; prepares and monitors budget information as needed. 6. Acts as the liaison with regulatory and accrediting agencies; conducts investigations, submits patient care quality concern reports, and prepares action plans; ensures necessary corrective action plans are developed, implemented, and monitored. DEPARMENT OF PUBLIC HEALTH - FQHC Our Federally Qualified Health Centers provide a wide range of low-cost, confidential health services. Our mission is to protect health, prevent disease, and promote health and well-being. We are here to give San Bernardino County residents health care in a friendly atmosphere. To learn more, click here . CONDITIONS OF EMPLOYMENT This is a contract position which does not obtain status as a regular County employee. The contract period is anticipated to be three (3) years. The Contract may be extended dependent on continuing funding and organizational staffing needs. Pre-Employment Process: Prior to appointment, applicants must pass a background investigation which includes verification of employment history and education, fingerprinting, physical exam, and drug screening. Visa Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Travel/Driver License: Travel throughout the county may be required. Employees will be required to make provision for transportation. At the time of hire, a valid California Class C driver license and proof of automobile liability insurance must be produced for the individual providing the transportation. BENEFITS PACKAGE Paid Time Off: Vacation, Sick, Holiday, Bereavement Medical and Dental coverage, including family coverage; Medical Premium Subsidy (MPS) to offset the cost of medical plan premiums Paid Vision insurance for employee Life Insurance Retirement Plan and Deferred Compensation Plan, 457(b) Minimum Requirements Experience: Two (2) years of experience conducting Quality Improvement, Quality Management, and/or Quality Assurance activities in a Public Health, clinical, or other healthcare setting. -AND- Education: A Bachelor's Degree or higher in Public Health, Healthcare Administration, Business Administration, Nursing, or a closely related field. Note: Candidates with an acceptable combination of education and experience commensurate with the responsibilities of the position may be considered. Selection Process Applications will be reviewed by the hiring authority, and the most highly qualified candidates may be contacted to participate in the interview process. Complete and submit the online employment application and supplemental questionnaire as soon as possible, as this recruitment may close at any time once a sufficient number of qualified candidates have applied. Resumes will not be accepted in lieu of the application and/or supplemental questionnaires. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. Please click HERE for important Applicant Information and the County Employment Process . Administrative Services Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits, please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . Closing Date/Time: 5/10/2024 5:00 PM Pacific
Apr 21, 2024
Full Time
The Job The Department of Public Health , Clinic Operations Section , is seeking a Contract Quality Improvement Coordinator to assist department leadership in developing, implementing, and monitoring the Quality Improvement program within their Federally Qualified Health Centers (FQHC). This contract position: 1. Determines Public Health clinic standards for compliance with regulatory agency standards and requirements; leads the development of Performance Improvement (PI), Quality Improvement (QI), and Quality Assurance (QA) activities; develops, coordinates and monitors quality management policies and procedures. M aintains clinic and department-wide QI/QA records. P lans and provides input to patient care practices. 2. Provides data and reports to clinic staff committees for peer review; leads and develops the framework for assessment and interpretation of performance data, patient outcome data and reports; identify trends and corrective actions; serves as a resource and advisor to clinic staff; participates in and performs medical record and focused peer review activities. 3. Develops framework for the assessment and interpretation of performance data for internal and external reporting; ensures accurate and reliable data acquisition including analysis to support clinical and administrative decision making; prepares QI/QA statistical indicators, and narrative reports. 4. Monitors performance, utilization, service quality and ensures compliance with state and federal agency requirements; keeps abreast of new programs, processes, and best practices in QI/QA; assists in the development, implementation, and migration of best practices for safe clinical practice and patient care outcomes. 5. Selects, trains, evaluates, and supervises professional and support staff; provides staff development and educational tools as it relates to QI/QA actives and ongoing training relating to data abstraction, preparation, analysis, and presentation; may oversee a small to medium size QI/QA staff component; prepares and monitors budget information as needed. 6. Acts as the liaison with regulatory and accrediting agencies; conducts investigations, submits patient care quality concern reports, and prepares action plans; ensures necessary corrective action plans are developed, implemented, and monitored. DEPARMENT OF PUBLIC HEALTH - FQHC Our Federally Qualified Health Centers provide a wide range of low-cost, confidential health services. Our mission is to protect health, prevent disease, and promote health and well-being. We are here to give San Bernardino County residents health care in a friendly atmosphere. To learn more, click here . CONDITIONS OF EMPLOYMENT This is a contract position which does not obtain status as a regular County employee. The contract period is anticipated to be three (3) years. The Contract may be extended dependent on continuing funding and organizational staffing needs. Pre-Employment Process: Prior to appointment, applicants must pass a background investigation which includes verification of employment history and education, fingerprinting, physical exam, and drug screening. Visa Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Travel/Driver License: Travel throughout the county may be required. Employees will be required to make provision for transportation. At the time of hire, a valid California Class C driver license and proof of automobile liability insurance must be produced for the individual providing the transportation. BENEFITS PACKAGE Paid Time Off: Vacation, Sick, Holiday, Bereavement Medical and Dental coverage, including family coverage; Medical Premium Subsidy (MPS) to offset the cost of medical plan premiums Paid Vision insurance for employee Life Insurance Retirement Plan and Deferred Compensation Plan, 457(b) Minimum Requirements Experience: Two (2) years of experience conducting Quality Improvement, Quality Management, and/or Quality Assurance activities in a Public Health, clinical, or other healthcare setting. -AND- Education: A Bachelor's Degree or higher in Public Health, Healthcare Administration, Business Administration, Nursing, or a closely related field. Note: Candidates with an acceptable combination of education and experience commensurate with the responsibilities of the position may be considered. Selection Process Applications will be reviewed by the hiring authority, and the most highly qualified candidates may be contacted to participate in the interview process. Complete and submit the online employment application and supplemental questionnaire as soon as possible, as this recruitment may close at any time once a sufficient number of qualified candidates have applied. Resumes will not be accepted in lieu of the application and/or supplemental questionnaires. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. Please click HERE for important Applicant Information and the County Employment Process . Administrative Services Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits, please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . Closing Date/Time: 5/10/2024 5:00 PM Pacific
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information EXAM NUMBER: Y1409C First Day of Filing: January 17, 2024, at 8:00 a.m. (PT) - Until needs of the department are met and is subject to closure without prior notice. TYPE OF RECRUITMENT: OPEN COMPETITIVE JOB OPPORTUNITY NO OUT-OF-CLASS EXPERIENCE OR WITHHOLDS ARE ALLOWED FOR THIS EXAMINATION. Correctional Health Services - 20% Recruitment and Retention Bonus The County of Los Angeles is currently offering up to a 20% bonus for full-time Health Information Management Supervisor positions hired by Correctional Health Services and working on-site in a designated facility to meet critical healthcare needs for the uniquely underserved jail population. ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. Through its integrated system of 25 health centers and four hospitals - and expanded network of community partner clinics - DHS annually provides direct care for 600,000 unique patients, employs over 23,000 staff, and has an annual budget of over $6.9 billion. For additional information regarding DHS please visit www.dhs.lacounty.gov . Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings to supportive housing. MISSION: To advance the health of our patients and our communities by providing extraordinary care. DEFINITION: Supervises and participates in the work of a group of technical staff engaged in coding and auditing patient medical records in a County medical facility. Essential Job Functions Provides oversight and supervision of Release of Information (ROI) team including training, performance management and workflow. Conduct staff meetings, ensure staff development as well as provide orientation and training. Responsible for developing and providing training for all new staff as well as process improvement training for current staff. Prepares and conducts performance reviews for staff with review by the department leadership. Keeps Health Information leadership informed on staff performance and helps to identify training opportunities. Provides feedback and makes recommendations for commendations, performance reviews and progressive disciplinary actions. Identifies and evaluates areas that may need improvement and works with leadership to develop and implement solutions that will streamline processes and improve workflows. Serves as a liaison for all audits. Submits specific audits to the Compliance department to get approval. Input all audit requests into tracking system and prepares records. Works with tight deadlines while dealing directly with audit entities, both private and government, on billing and payment. Administers all chart reviews by meeting patients and/or attorneys in person at a clinic site to review records with them. Works closely with Legal, Compliance, Risk and Information Technology on Health Information Management (HIM) operations system and legal issues. Responsible for dealing with escalating situations by communicating with attorneys, law enforcement, auditors, and insurance company representatives as well as a variety of other professionals. Diffusing situations by expediting their requests, answering questions and educating on processes. Prepares biweekly reports to HIM Leaderships by utilizing the ROI module, works queues and reports in established systems. Creates reports within system that show incoming and outgoing volumes for all requestor types. Provides reports to management and monitors activity. Takes action as necessary by adjusting staff and managing workflow proactively avoiding instances of overtime. Manages the daily workload by making sure work queues in established systems are maintained and completed in a timely manner. Keeps up to date on HIPAA, STATE requirements and compliance rules to serve as a subject matter expert. Trains staff and keep them up to date. Completes online incident reporting when breeches occur and submits for leadership review. Reviews breech details and develops solutions to prevent further breeches and makes recommendations for improvement to management. Prevents possible breeches by maintaining quality assurance (QA) for the department. Follows protocol for QA for all ROI requests and hold employees accountable for high quality. Responsible for meeting quality goals monthly. Responsible for supporting accuracy and timeliness of all chart analysis and re-analysis tasks and notification steps for the Physician Suspension cycle. Ensures email delivery of notifications, pre-suspension warnings, and final suspension selection to physicians, their clinical department, hospital leadership. Monitors and ensures daily tracking and follow-up by staff to obtain all pending reports required to complete coding and billing of cases for timely hospital reimbursement and facility quality of care reporting. Ensures physician satisfaction regarding chart completion activities by making certain that prompt and appropriate guidance and assistance is provided by HIM subordinate staff. Functions as resource and support center for issues pertaining to electronic record entries, dictations, corrections, additions, and completion to obtain regulatory compliance. Responsible for performing quality reviews of medical records to assess regulatory compliance with completeness of data and information, timeliness, accuracy, and authentication requirements. Follows through until correction and/or completion processes are completed. Maintains necessary documentation to identify errors and substantiate correction. Monitors performance of transcription service including resolution of issues preventing the interface of documents into the electronic medical record. Maintains liaison with the HIM-EHR team and leadership to review, correct, and improve record deficiency workflows and reports. Provides orientation to incoming residents and house staff, and new attending physicians on record completion requirements. Works closely with the enterprise Master Patient Index (EMPI) team, and with Patient Registration/Admitting, and Patient Financial Services (PFS) to identify and help resolve issues arising from inaccurate patient data. Generates weekly and end of month reports to track productivity and statistically relevant data. Performs analysis upon the statistical data to engage process improvement and increase efficiency. Maintains, updates, and validates statistical data for incomplete records, quality reviews, and for data submission to various State disease registries as needed. Assists with the development of policies and procedures related to release of information, medical record data and documentation integrity and data management, including standards, usage, operations, documentation, training, interfaces, security, and integrity. Participates in projects and meetings as required in order to address ROI, chart completion and data integrity issues. Actively fosters staff development, including training and re-training as needed. Has regular one-on-one meetings with employees. Holds Unit meetings as necessary. Maintains and coordinates adequate scheduling and staffing to support operational needs. Performs other pertinent duties as assigned by HIM Leadership. Requirements SELECTION REQUIREMENTS: Option I: Registered Health Information Technician (RHIT) certification by the American Health Information Management Association (AHIMA), and three (3) years of technical health information* experience, including medical records coding. One (1) year of the required experience must have been in a supervisory** or senior/lead*** capacity over other Health Information staff. Option II: Registered Health Information Administrator (RHIA) certification by AHIMA, completion of a Bachelor’s degree in Health Information Management, accredited by the Commission on Accreditation for Health Informatics and Information Management Education and two (2) years of technical health information* experience, including medical records coding. One (1) year of the required experience must have been in a supervisory** capacity in a Health Information Management department. *Technical health information experience may include but is not limited to reviewing electronic medical record physician documentation, abstracting information from the medical record documentation, applying knowledge of regulatory requirements pertaining to medical record documentation, and applying knowledge of privacy laws to ensure facility compliance. **Supervisory in the County of Los Angeles is defined as:provides direct supervision to planning, assigning, and reviewing work of staff of the unit, evaluating employee performance, counseling, and recommending discipline. *** For this examination, senior/lead experience is defined as assigning, coordinating, and reviewing the work, ensuring proper work methods are followed, and providing technical assistance and training. Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. LICENSE: A valid California Class “C” Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. DESIRABLE QUALIFICATIONS: Additional credit will be given to applicants that possess the following desirable qualifications: Health Information Management**** experience in an acute care/large academic medical center setting***** or integrated healthcare system****** Project management******* experience within healthcare Experience with Microsoft office suite, specifically EXCEL, POWERPOINT, WORD, and Visio Experience managing a Release of Information Unit. Certified in Healthcare Privacy and Security (CHPS) certificate from the American Health Information Management Association (AHIMA) or Certified in Healthcare Privacy Compliance (CHPC) from the Health Care Compliance Association ****Health Information Management experience includes but is not limited to managing abstracting and coding functions or acting as the first assistant of a Health Information Management Division. *****Large academic medical center setting is defined as a teaching hospital with over 400 licensed beds. ******I ntegrated healthcare system is health care coverage that organizes doctors, hospitals, and other providers into groups in order to enhance the quality and cost effectiveness of medical treatment. *******Project management experience within healthcare includes but is not limited to supporting, leading, and contributing to process improvement projects where change management strategies are necessary in meeting targeted program objectives and timelines. SPECIAL REQUIREMENT INFORMATION : In order to qualify and receive credit, you must include a legible photocopy of your official certificate, official degree, official transcripts, or official letter from the accredited institution which shows the area of specialization with your online application, at the time of filing . If you are unable to attach required/supporting documents during the application submission, you may email the documents to Tanisha Buggs at tbuggs@dhs.lacounty.gov within seven (7) calendar days of filing your online application or you will not receive credit. Please include your name (as it appears on your online application), the exam title and exam number in the email message. Accredited institutions are those listed in the publications of regional, national or international accrediting agencies which are accepted by the Department of Human Resources. Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. Also acceptable, if appropriate, are degrees that have been evaluated and deemed to be equivalent to degrees from United States accredited institutions by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. Certificate Information: Please ensure the Certification/License Section of the application is completed. Provide the title of the certificate, the number, date issued, date of expiration and the name of the issuing agency as specified in the Selection Requirements. Additional Information EXAMINATION CONTENT: An evaluation of your education, experience, desirable qualifications and supplemental questionnaire based on your application information weighted 100%. Candidates must achieve a passing score of 70% or higher on this examination in order to be added to the eligible register. ELIGIBILITY INFORMATION: Applications will be processed on an "as-received" basis and those receiving a passing score will be added to the eligible register accordingly. The names of candidates receiving a passing score in the examination will be added to the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. No person may compete in this examination more than once every twelve (12) months. SPECIAL INFORMATION: Appointees may be required to work any shift , including evenings, nights, weekends, and holidays. The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. VACANCY INFORMATION: The resulting eligible register will be used to fill vacancies in the Department of Health Services (DHS) throughout Los Angeles County as they occur. APPLICATION AND FILING INFORMATION: How to Apply Applications must be submitted online only. Applications submitted by U.S Mail, Fax, or in person will not be accepted. Plan to submit your online application well in advance of the 5:00 p.m. (PT) deadline on the last day of filing, as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Apply online by clicking on the green "APPLY" button at the top right of this posting. You can also track the status of your application using this website. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements. Fill out your application completely and correctly to receive full credit for related education, and/or experience in the spaces provided so we can evaluate your qualifications for the position. Please do not group your experience. For each position held, give the name and address of your employer, your position title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. IMPORTANT NOTES: All information and documents provided by applicants is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and/or Minimum/Selection Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the Requirements. Comments such as "See Résumé" or referencing other unsolicited materials/documents will not be considered as a response; in doing so, your application will be rejected . SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. NO SHARING OF USER ID, E-MAIL, AND PASSWORD: All applicants must file their application using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For Candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI) The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. TESTING ACCOMMODATION COORDINATOR CONTACT: If you need accommodation to take the assessment, let us know by contacting the ADA/Testing Coordinator at (323) 914-7111. The sooner you contact us, the sooner we can respond to your request and keep you moving through the process. DEPARTMENT CONTACT: Tanisha Buggs, Exam Analyst (213) 288-7000 tbuggs@dhs.lacounty.gov CALIFORNIA RELAY SERVICES PHONE : (800) 735-2922 For detailed information, please click here
Mar 08, 2024
Full Time
Position/Program Information EXAM NUMBER: Y1409C First Day of Filing: January 17, 2024, at 8:00 a.m. (PT) - Until needs of the department are met and is subject to closure without prior notice. TYPE OF RECRUITMENT: OPEN COMPETITIVE JOB OPPORTUNITY NO OUT-OF-CLASS EXPERIENCE OR WITHHOLDS ARE ALLOWED FOR THIS EXAMINATION. Correctional Health Services - 20% Recruitment and Retention Bonus The County of Los Angeles is currently offering up to a 20% bonus for full-time Health Information Management Supervisor positions hired by Correctional Health Services and working on-site in a designated facility to meet critical healthcare needs for the uniquely underserved jail population. ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. Through its integrated system of 25 health centers and four hospitals - and expanded network of community partner clinics - DHS annually provides direct care for 600,000 unique patients, employs over 23,000 staff, and has an annual budget of over $6.9 billion. For additional information regarding DHS please visit www.dhs.lacounty.gov . Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings to supportive housing. MISSION: To advance the health of our patients and our communities by providing extraordinary care. DEFINITION: Supervises and participates in the work of a group of technical staff engaged in coding and auditing patient medical records in a County medical facility. Essential Job Functions Provides oversight and supervision of Release of Information (ROI) team including training, performance management and workflow. Conduct staff meetings, ensure staff development as well as provide orientation and training. Responsible for developing and providing training for all new staff as well as process improvement training for current staff. Prepares and conducts performance reviews for staff with review by the department leadership. Keeps Health Information leadership informed on staff performance and helps to identify training opportunities. Provides feedback and makes recommendations for commendations, performance reviews and progressive disciplinary actions. Identifies and evaluates areas that may need improvement and works with leadership to develop and implement solutions that will streamline processes and improve workflows. Serves as a liaison for all audits. Submits specific audits to the Compliance department to get approval. Input all audit requests into tracking system and prepares records. Works with tight deadlines while dealing directly with audit entities, both private and government, on billing and payment. Administers all chart reviews by meeting patients and/or attorneys in person at a clinic site to review records with them. Works closely with Legal, Compliance, Risk and Information Technology on Health Information Management (HIM) operations system and legal issues. Responsible for dealing with escalating situations by communicating with attorneys, law enforcement, auditors, and insurance company representatives as well as a variety of other professionals. Diffusing situations by expediting their requests, answering questions and educating on processes. Prepares biweekly reports to HIM Leaderships by utilizing the ROI module, works queues and reports in established systems. Creates reports within system that show incoming and outgoing volumes for all requestor types. Provides reports to management and monitors activity. Takes action as necessary by adjusting staff and managing workflow proactively avoiding instances of overtime. Manages the daily workload by making sure work queues in established systems are maintained and completed in a timely manner. Keeps up to date on HIPAA, STATE requirements and compliance rules to serve as a subject matter expert. Trains staff and keep them up to date. Completes online incident reporting when breeches occur and submits for leadership review. Reviews breech details and develops solutions to prevent further breeches and makes recommendations for improvement to management. Prevents possible breeches by maintaining quality assurance (QA) for the department. Follows protocol for QA for all ROI requests and hold employees accountable for high quality. Responsible for meeting quality goals monthly. Responsible for supporting accuracy and timeliness of all chart analysis and re-analysis tasks and notification steps for the Physician Suspension cycle. Ensures email delivery of notifications, pre-suspension warnings, and final suspension selection to physicians, their clinical department, hospital leadership. Monitors and ensures daily tracking and follow-up by staff to obtain all pending reports required to complete coding and billing of cases for timely hospital reimbursement and facility quality of care reporting. Ensures physician satisfaction regarding chart completion activities by making certain that prompt and appropriate guidance and assistance is provided by HIM subordinate staff. Functions as resource and support center for issues pertaining to electronic record entries, dictations, corrections, additions, and completion to obtain regulatory compliance. Responsible for performing quality reviews of medical records to assess regulatory compliance with completeness of data and information, timeliness, accuracy, and authentication requirements. Follows through until correction and/or completion processes are completed. Maintains necessary documentation to identify errors and substantiate correction. Monitors performance of transcription service including resolution of issues preventing the interface of documents into the electronic medical record. Maintains liaison with the HIM-EHR team and leadership to review, correct, and improve record deficiency workflows and reports. Provides orientation to incoming residents and house staff, and new attending physicians on record completion requirements. Works closely with the enterprise Master Patient Index (EMPI) team, and with Patient Registration/Admitting, and Patient Financial Services (PFS) to identify and help resolve issues arising from inaccurate patient data. Generates weekly and end of month reports to track productivity and statistically relevant data. Performs analysis upon the statistical data to engage process improvement and increase efficiency. Maintains, updates, and validates statistical data for incomplete records, quality reviews, and for data submission to various State disease registries as needed. Assists with the development of policies and procedures related to release of information, medical record data and documentation integrity and data management, including standards, usage, operations, documentation, training, interfaces, security, and integrity. Participates in projects and meetings as required in order to address ROI, chart completion and data integrity issues. Actively fosters staff development, including training and re-training as needed. Has regular one-on-one meetings with employees. Holds Unit meetings as necessary. Maintains and coordinates adequate scheduling and staffing to support operational needs. Performs other pertinent duties as assigned by HIM Leadership. Requirements SELECTION REQUIREMENTS: Option I: Registered Health Information Technician (RHIT) certification by the American Health Information Management Association (AHIMA), and three (3) years of technical health information* experience, including medical records coding. One (1) year of the required experience must have been in a supervisory** or senior/lead*** capacity over other Health Information staff. Option II: Registered Health Information Administrator (RHIA) certification by AHIMA, completion of a Bachelor’s degree in Health Information Management, accredited by the Commission on Accreditation for Health Informatics and Information Management Education and two (2) years of technical health information* experience, including medical records coding. One (1) year of the required experience must have been in a supervisory** capacity in a Health Information Management department. *Technical health information experience may include but is not limited to reviewing electronic medical record physician documentation, abstracting information from the medical record documentation, applying knowledge of regulatory requirements pertaining to medical record documentation, and applying knowledge of privacy laws to ensure facility compliance. **Supervisory in the County of Los Angeles is defined as:provides direct supervision to planning, assigning, and reviewing work of staff of the unit, evaluating employee performance, counseling, and recommending discipline. *** For this examination, senior/lead experience is defined as assigning, coordinating, and reviewing the work, ensuring proper work methods are followed, and providing technical assistance and training. Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. LICENSE: A valid California Class “C” Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. DESIRABLE QUALIFICATIONS: Additional credit will be given to applicants that possess the following desirable qualifications: Health Information Management**** experience in an acute care/large academic medical center setting***** or integrated healthcare system****** Project management******* experience within healthcare Experience with Microsoft office suite, specifically EXCEL, POWERPOINT, WORD, and Visio Experience managing a Release of Information Unit. Certified in Healthcare Privacy and Security (CHPS) certificate from the American Health Information Management Association (AHIMA) or Certified in Healthcare Privacy Compliance (CHPC) from the Health Care Compliance Association ****Health Information Management experience includes but is not limited to managing abstracting and coding functions or acting as the first assistant of a Health Information Management Division. *****Large academic medical center setting is defined as a teaching hospital with over 400 licensed beds. ******I ntegrated healthcare system is health care coverage that organizes doctors, hospitals, and other providers into groups in order to enhance the quality and cost effectiveness of medical treatment. *******Project management experience within healthcare includes but is not limited to supporting, leading, and contributing to process improvement projects where change management strategies are necessary in meeting targeted program objectives and timelines. SPECIAL REQUIREMENT INFORMATION : In order to qualify and receive credit, you must include a legible photocopy of your official certificate, official degree, official transcripts, or official letter from the accredited institution which shows the area of specialization with your online application, at the time of filing . If you are unable to attach required/supporting documents during the application submission, you may email the documents to Tanisha Buggs at tbuggs@dhs.lacounty.gov within seven (7) calendar days of filing your online application or you will not receive credit. Please include your name (as it appears on your online application), the exam title and exam number in the email message. Accredited institutions are those listed in the publications of regional, national or international accrediting agencies which are accepted by the Department of Human Resources. Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. Also acceptable, if appropriate, are degrees that have been evaluated and deemed to be equivalent to degrees from United States accredited institutions by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. Certificate Information: Please ensure the Certification/License Section of the application is completed. Provide the title of the certificate, the number, date issued, date of expiration and the name of the issuing agency as specified in the Selection Requirements. Additional Information EXAMINATION CONTENT: An evaluation of your education, experience, desirable qualifications and supplemental questionnaire based on your application information weighted 100%. Candidates must achieve a passing score of 70% or higher on this examination in order to be added to the eligible register. ELIGIBILITY INFORMATION: Applications will be processed on an "as-received" basis and those receiving a passing score will be added to the eligible register accordingly. The names of candidates receiving a passing score in the examination will be added to the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. No person may compete in this examination more than once every twelve (12) months. SPECIAL INFORMATION: Appointees may be required to work any shift , including evenings, nights, weekends, and holidays. The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. VACANCY INFORMATION: The resulting eligible register will be used to fill vacancies in the Department of Health Services (DHS) throughout Los Angeles County as they occur. APPLICATION AND FILING INFORMATION: How to Apply Applications must be submitted online only. Applications submitted by U.S Mail, Fax, or in person will not be accepted. Plan to submit your online application well in advance of the 5:00 p.m. (PT) deadline on the last day of filing, as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Apply online by clicking on the green "APPLY" button at the top right of this posting. You can also track the status of your application using this website. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements. Fill out your application completely and correctly to receive full credit for related education, and/or experience in the spaces provided so we can evaluate your qualifications for the position. Please do not group your experience. For each position held, give the name and address of your employer, your position title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. IMPORTANT NOTES: All information and documents provided by applicants is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and/or Minimum/Selection Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the Requirements. Comments such as "See Résumé" or referencing other unsolicited materials/documents will not be considered as a response; in doing so, your application will be rejected . SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. NO SHARING OF USER ID, E-MAIL, AND PASSWORD: All applicants must file their application using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For Candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI) The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. TESTING ACCOMMODATION COORDINATOR CONTACT: If you need accommodation to take the assessment, let us know by contacting the ADA/Testing Coordinator at (323) 914-7111. The sooner you contact us, the sooner we can respond to your request and keep you moving through the process. DEPARTMENT CONTACT: Tanisha Buggs, Exam Analyst (213) 288-7000 tbuggs@dhs.lacounty.gov CALIFORNIA RELAY SERVICES PHONE : (800) 735-2922 For detailed information, please click here
Oklahoma State Department of Health
Oklahoma County, Oklahoma, United States
Job Posting Title Accreditation and Strategic Planning Coordinator Agency 340 OKLAHOMA STATE DEPARTMENT OF HEALTH Supervisory Organization 340 Strategy & Business Performance Job Posting End Date (Continuous if Blank) May 03, 2024 Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above. Estimated Appointment End Date (Continuous if Blank) Full/Part-Time Full time Job Type Regular Compensation The annual compensation for this position is up to $74,000.00 based on education and experience. Job Description Accreditation & Strategic Planning Coordinator Location: 123 Robert S. Kerr Avenue, Oklahoma City, Oklahoma 73102 Salary: Up to $74,000.00 based on education and experience Full Time /Part Time: Full Time Work Schedule: Monday-Friday Primary Hours: 8:00 am - 5:00 pm Why you’ll love it here! RESPECT. COLLABORATION. SERVICE. The Oklahoma State Department of Health (OSDH) is committed to leading Oklahoma to prosperity through health. Our mission is to protect and promote health, prevent disease and injury, and cultivate conditions by which Oklahomans can thrive. Check out why we are passionate about public health and believe it is the career for you!!! What is Public Health? Oh yeah, did we mention perks? We know that benefits matter and that is why we offer a competitive benefits package for all eligible employees. Generous state paid benefit allowance to help cover insurance premiums. A wide choice of insurance plans with no pre-existing condition exclusions or limitations. Flexible spending accounts for health care expenses and/or dependent care. Retirement Savings Plan with a generous match. 15 days of vacation and 15 days of sick leave the first year for full time employees. 11 paid holidays a year. Student Loan repayment options & tuition reimbursement. Employee discounts with a variety of companies and venders. Longevity Bonus for years of service Position Description: The Accreditation and Strategic Planning Coordinator will report to the Transformation Management Office (TMO) Director in support of the efforts of the Oklahoma State Department of Health (OSDH). The TMO serves as the strategic planning and continuous quality improvement (CQI) arm of the agency. This position will be responsible for overseeing public health accreditation and facilitating strategic planning functions for OSDH. The successful candidate will provide support to ensure the appropriate tracking and reporting of PHAB measures are met for agency reaccreditation, will serve as a liaison to the Public Health Accreditation Board (PHAB) and county health departments in efforts related to accreditation, will facilitate teams, contribute to and manage reports for the OSDH strategic plan, state health assessment (SHA) process and the state health improvement plan (SHIP). Duties: Serve as the subject matter expert on the PHAB accreditation process and serve as primary point of contact for PHAB on behalf of the agency. Oversee the collection, final vetting, and submission of all required documentation for public health national accreditation and re‐accreditation as well as annual reporting through PHAB’s electronic information system, e-PHAB. Track agency progress and continually monitor and communicate PHAB and strategic plan needs with divisions across the agency to ensure strategies and activities are progressing. Support CHDs and divisions within the agency by coordinating efforts prior to PHAB deadlines to ensure communications and expectations are known. Manage a performance management process for tracking and reporting progress. Facilitate large meetings and coordinate with cross functional teams. Develop and deliver regular status updates to various internal and external groups. Serve as the administrator for the state health assessment (SHA) and state health improvement plan (SHIP) working with facilitators, stakeholders and partners on efforts related to improving health outcomes. Collaborate with Community Analysis and Linkages (CAL) at OSDH for socio-ecological public health approaches. Coordinate and interact with all levels of OSDH staff teams. Support OSDH performance improvement efforts through alignment of the 10 Essential Public Health Services, PHAB, and Transformation Participates in efforts to identify, evaluate and propose strategies aimed at improving agency operations and the OSDH’s influence on health outcomes in the state. The coordinator, based on team member’s areas of expertise, will establish clear purposes, goals, responsibilities, timeframes and boundaries. Compile information leading to annual published plans for the SHA, SHIP and strategic plan and accompanying website and performance management system updates demonstrating progress of agency efforts. Minimum Qualifications: Bachelor's degree from an accredited college or university in administration, public health, project management, behavioral health, management, educational or organizational leadership with preference given for a master’s degree; AND Five (5)+ years of professional experience managing or coordinating public health and/or quality of life initiatives; preference given to candidates demonstrating experience with facilitating large groups, conducting organizational or community assessments, strategic planning, program or project management, program or project development. Application Requirements: If education, certification or licensure is required to meet qualifications, applicants must provide documentation at the time of application. All applicants are subject to a background check and must be legally authorized to work in the United States without visa sponsorship. Physical Demands and Work Environment: This position is set in an office environment, computer based. While performing the duties of the job, employees are frequently required to stand, walk, lift, and reach. Telework: This position can accommodate a Hybrid work setting and is subject to OSDH policy and supervisor’s discretion. Equal Opportunity Employment The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability. Current State of Oklahoma employees must apply for open positions through their Workday account. Go to Careers app on WD home screen>Click on 'Find Jobs-Internal State of Oklahoma'.
Apr 20, 2024
Full Time
Job Posting Title Accreditation and Strategic Planning Coordinator Agency 340 OKLAHOMA STATE DEPARTMENT OF HEALTH Supervisory Organization 340 Strategy & Business Performance Job Posting End Date (Continuous if Blank) May 03, 2024 Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above. Estimated Appointment End Date (Continuous if Blank) Full/Part-Time Full time Job Type Regular Compensation The annual compensation for this position is up to $74,000.00 based on education and experience. Job Description Accreditation & Strategic Planning Coordinator Location: 123 Robert S. Kerr Avenue, Oklahoma City, Oklahoma 73102 Salary: Up to $74,000.00 based on education and experience Full Time /Part Time: Full Time Work Schedule: Monday-Friday Primary Hours: 8:00 am - 5:00 pm Why you’ll love it here! RESPECT. COLLABORATION. SERVICE. The Oklahoma State Department of Health (OSDH) is committed to leading Oklahoma to prosperity through health. Our mission is to protect and promote health, prevent disease and injury, and cultivate conditions by which Oklahomans can thrive. Check out why we are passionate about public health and believe it is the career for you!!! What is Public Health? Oh yeah, did we mention perks? We know that benefits matter and that is why we offer a competitive benefits package for all eligible employees. Generous state paid benefit allowance to help cover insurance premiums. A wide choice of insurance plans with no pre-existing condition exclusions or limitations. Flexible spending accounts for health care expenses and/or dependent care. Retirement Savings Plan with a generous match. 15 days of vacation and 15 days of sick leave the first year for full time employees. 11 paid holidays a year. Student Loan repayment options & tuition reimbursement. Employee discounts with a variety of companies and venders. Longevity Bonus for years of service Position Description: The Accreditation and Strategic Planning Coordinator will report to the Transformation Management Office (TMO) Director in support of the efforts of the Oklahoma State Department of Health (OSDH). The TMO serves as the strategic planning and continuous quality improvement (CQI) arm of the agency. This position will be responsible for overseeing public health accreditation and facilitating strategic planning functions for OSDH. The successful candidate will provide support to ensure the appropriate tracking and reporting of PHAB measures are met for agency reaccreditation, will serve as a liaison to the Public Health Accreditation Board (PHAB) and county health departments in efforts related to accreditation, will facilitate teams, contribute to and manage reports for the OSDH strategic plan, state health assessment (SHA) process and the state health improvement plan (SHIP). Duties: Serve as the subject matter expert on the PHAB accreditation process and serve as primary point of contact for PHAB on behalf of the agency. Oversee the collection, final vetting, and submission of all required documentation for public health national accreditation and re‐accreditation as well as annual reporting through PHAB’s electronic information system, e-PHAB. Track agency progress and continually monitor and communicate PHAB and strategic plan needs with divisions across the agency to ensure strategies and activities are progressing. Support CHDs and divisions within the agency by coordinating efforts prior to PHAB deadlines to ensure communications and expectations are known. Manage a performance management process for tracking and reporting progress. Facilitate large meetings and coordinate with cross functional teams. Develop and deliver regular status updates to various internal and external groups. Serve as the administrator for the state health assessment (SHA) and state health improvement plan (SHIP) working with facilitators, stakeholders and partners on efforts related to improving health outcomes. Collaborate with Community Analysis and Linkages (CAL) at OSDH for socio-ecological public health approaches. Coordinate and interact with all levels of OSDH staff teams. Support OSDH performance improvement efforts through alignment of the 10 Essential Public Health Services, PHAB, and Transformation Participates in efforts to identify, evaluate and propose strategies aimed at improving agency operations and the OSDH’s influence on health outcomes in the state. The coordinator, based on team member’s areas of expertise, will establish clear purposes, goals, responsibilities, timeframes and boundaries. Compile information leading to annual published plans for the SHA, SHIP and strategic plan and accompanying website and performance management system updates demonstrating progress of agency efforts. Minimum Qualifications: Bachelor's degree from an accredited college or university in administration, public health, project management, behavioral health, management, educational or organizational leadership with preference given for a master’s degree; AND Five (5)+ years of professional experience managing or coordinating public health and/or quality of life initiatives; preference given to candidates demonstrating experience with facilitating large groups, conducting organizational or community assessments, strategic planning, program or project management, program or project development. Application Requirements: If education, certification or licensure is required to meet qualifications, applicants must provide documentation at the time of application. All applicants are subject to a background check and must be legally authorized to work in the United States without visa sponsorship. Physical Demands and Work Environment: This position is set in an office environment, computer based. While performing the duties of the job, employees are frequently required to stand, walk, lift, and reach. Telework: This position can accommodate a Hybrid work setting and is subject to OSDH policy and supervisor’s discretion. Equal Opportunity Employment The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability. Current State of Oklahoma employees must apply for open positions through their Workday account. Go to Careers app on WD home screen>Click on 'Find Jobs-Internal State of Oklahoma'.
Introduction This examination is being given to fill one vacancy in the Emergency Medical Services department and to establish an eligible list to fill future vacancies. Resumes will not be accepted in lieu of an application. A completed application must be postmarked or received online by the final filing deadline. The Pre-Hospital Care Coordinator is responsible for the oversight and monitoring of the delivery of prehospital care in the EMS system; develops and implements programs related to the delivery of prehospital care, training, and quality improvement of pre-hospital and hospital personnel who provide emergency medical services. COLA Effective July 1, 2024, all employees shall receive a Cost-of-Living Adjustment of 4% of base salary. Effective July 14, 2025, all employees shall receive a Cost-of-Living Adjustment of 3% of base salary. Resumes will not be accepted in lieu of an application. A completed application must be postmarked or received online by the final filing deadline. NOTE: All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail. TYPICAL DUTIES Plans, coordinates, implements, monitors, and evaluates the effectiveness of the delivery of ALS and BLS prehospital care within the EMS system. Develops, organizes, implements, reviews and maintains system-wide quality improvement program functions and activities; identifies trends for improvement; prepares statistical indicators, narrative reports and findings. Participates in the development and implementation of policies, procedures and treatment protocols for the delivery of pre-hospital care; maintains policy and procedure manual. Initiates, investigates, and implements emergency medical personnel disciplinary review process pursuant to State of California guidelines and regulations; establishes findings and makes recommendations to the EMS Administrator and EMS Medical Director; carries out initial contact and information gathering for evaluation of complaints regarding the advanced life support program. Monitors ALS training programs; reviews performance of instructors; makes recommendations regarding improvement of curriculum and training process; assists EMS Specialist in evaluating and monitoring training program compliance. Prepares written reports and correspondence; plans meeting agendas; maintains minutes and files on Emergency Medical Services and other related meetings; speaks before groups; may disseminate information on Emergency Medical Service programs to the public. Provides staff assistance to various committees as assigned; acts as liaison with provider and hospital agencies as assigned. May serve as the EMS Duty Officer providing assistance and resources to allied agencies during disaster and multi-casualty incidents; may act as Regional Disaster Medical Health Coordinator or Medical Health Operational Area Coordinator as directed; critiques disaster and multi-casualty incidents as needed. Assists the EMS Administrator in the evaluation and implementation of Emergency Medical Services projects, grant programs or other duties as assigned. Develops and provides monthly ALS Policy and Skills Review training and practical examinations for newly and reaccrediting paramedics; plans and directs advanced life support run review meetings, and continuing education sessions. Inspects stations, ambulances, and other EMS units as needed for compliance with County ordinance and EMS Agency policies. MINIMUM QUALIFICATIONS Education: Graduation from an accredited four-year college or university with major in public administration, business administration, health care administration, or a closely related field. Experience: Three years of experience equivalent to either (1) the class Pre-hospital Care Coordinator in San Joaquin County, or (2) a Mobile Intensive Care Nurse (MICN) in an emergency department of an acute care hospital, or (3) a paramedic on an advanced life support unit. Substitution : Graduation from an accredited two-year college with two years of direct administrative experience in emergency medical services systems and programs may substitute for graduation from an accredited four-year college or university with major in public administration, business administration, health care administration, or a closely related field. Licenses and Certificates: Possession of a license issued by the State of California as a registered nurse or paramedic. KNOWLEDGE Principles of EMS system planning, coordination, development and organization of pre-hospital personnel; methods of certification, accreditation and authorization testing; organization and structure of emergency medical services systems; methods and procedures of emergency medical care, including advanced life support level skills and pharmacology and prehospital advanced life support and prehospital and base station hospital management of medical emergencies; investigative procedures and interviewing techniques; County and State EMS policies and procedures. ABILITY Initiate and implement emergency medical services personnel coordination; evaluate pre-hospital care performance and make recommendations; work with minimal supervision; be available to work a variety of hours; develop and implement pre-hospital policies and procedures; communicate effectively, orally, in writing, and via public speaking; evaluate the performance of others; including preparing clear and concise reports and keeping accurate records; construct, revise, administer and evaluate various tests for prehospital personnel and mobile intensive care nurses; establish and maintain excellent customer service; establish and maintain effective working relationships with County Disaster agencies, other EMS agencies, and others. PHYSICAL/MENTAL REQUIREMENTS Mobility - frequent computer operation; sitting for long periods, walking, and driving; occasional standing for long periods of time, climbing stairs, crawling, pushing/pulling, and bending or squatting; Frequency of lifting - frequent lifting up to 30 pounds; Visual Requirements - constant overall vision, depth and color perception, ability to read and do close-up work, and frequent hand/eye coordination, field of vision and peripheral vision; Dexterity - constant holding, reaching, and grasping; frequent repetitive motion and writing; Hearing/Talking - constant hearing normal speech; frequent hearing on the telephone/radio, hearing faint sounds, talking in person, and talking on the telephone/radio; Emotional/Psychological - occasional exposure to emergency situations, trauma, grief or death; exposure to hazardous materials, working alone and travel, working from heights; frequent public contact, and decision-making and problem solving; Special Requirements--may occasionally work weekends/nights; Environmental Conditions - occasionally exposed to noise, dirt, dust, smoke, fumes and poor ventilation, indoor heat and cold; frequently exposed to various weather conditions. San Joaquin County complies with the Americans with Disabilities Act (ADA) and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. BENEFITS Employees hired into this classification are members of a bargaining unit which is represented by SEIU Local 1021 . Health Insurance : San Joaquin County provides employees with a choice of three health plans: a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the cost of the premium. Dependent coverage is also available. Dental Insurance : The County provides employees with a choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employee’s expense. Vision Insurance : The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employee’s expense. For more detailed information on the County’s benefits program, visit our website at www.sjgov.org under Human Resources/Employee Benefits. Life Insurance : The County provides eligible employees with life insurance coverage as follows: 1 but less than 3 years of continuous service: $1,000 3 but less than 5 years of continuous service: $3,000 5 but less than 10 years of continuous service: $5,000 10 years of continuous service or more: $10,000 Employee may purchase additional term life insurance at the group rate. 125 Flexible Benefits Plan : This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit). Retirement Plan : Employees of the County are covered by the County Retirement Law of 1937. Please visit the San Joaquin County Employees’ Retirement Association (SJCERA) at www.sjcera.org for more information. NOTE: If you are receiving a retirement allowance from another California county covered by the County Employees’ Retirement Act of 1937 or from any governmental agency covered by the California Public Employees’ Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance. Deferred Compensation : The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $22,500 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $30,000.The Roth IRA (after tax) is also now available. Vacation : Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years. Holidays : Effective July 1, 2017, all civil service status employees earn 14 paid holidays each year. Please see the appopriate MOU for details regarding holidays, accruals, use, and cashability of accrued time. Sick Leave : 12 working days of sick leave annually with unlimited accumulation. Sick leave incentive : An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one- half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year. Bereavement Leave : 3 days of paid leave for the death of qualifying family member, 2 additional days of accrued leave for death of employee’s spouse, domestic partner, parent or child. Merit Salary Increase : New employees will receive the starting salary, which is the first step of the salary range. After employees serve 52 weeks (2080 hours) on each step of the range, they are eligible for a merit increase to the next step. Job Sharing : Employees may agree to job-share a position, subject to approval by a Department Head and the Director of Human Resources. Educational Reimbursement Program : Eligible employees may be reimbursed for career-related course work up to a maximum of $850 per fiscal year. Eligible employees enrolled in an approved four (4) year College or University academic program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year. Parking Supplemental Downtown Stockton: The County contributes up to $20 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area. School Activities : Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children’s school activities. Selection Procedures Applicants who meet the minimum qualifications will go through the following examination process: Written Exam : The civil service written exam is a multiple choice format. If the written exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Oral Exam : The oral exam is a structured interview process that will assess the candidate’s education, training, and experience and may include a practical exercise. The oral exam selection process is not a hiring interview. A panel of up to four people will determine the candidate’s score and rank for placement on the eligible list. Top candidates from the eligible list are referred for hiring interviews. If the oral exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Written & Oral Exam: If both a written exam and an oral exam is administered, the written exam is weighted at 60% and the oral exam is weighted at 40% unless otherwise indicated on the announcement. Candidates must achieve a minimum rating of 70% on each examination in order to be placed on the eligible list. Rate-out: A rate-out is an examination that involves a paper rating of the candidate’s application using the following criteria: education, training, and experience. Candidates will not be scheduled for the rate-out process. Note: The rating of 70 referred to may be the same or other than an arithmetic 70% of the total possible points. Testing Accommodation: Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Veteran’s Points : Eligible veterans, unmarried widows and widowers of veterans of the United States Armed Forces who have been honorably discharged and who have served during wartime shall be given veteran’s points in initial appointment to County service. Eligible veterans receive 5 points and eligible disabled veterans receive 10 points. Disabled veterans must submit a recent award letter stating a 10% service connected disability issued by the United States Veterans Administration. Note: A copy of your DD214 showing the discharge type must be received in the Human Resources by the date of the examination. Acceptable wartime service dates: September 16, 1940 to December 31, 1946 June 27, 1950 to January 31, 1955 August 5, 1964 to May 7, 1975 Persian Gulf War, August 2, 1990, through a date to be set by law or Presidential Proclamation. Eligible Lists: Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for nine months, but may be extended by the Human Resources Director for a period which shall not exceed a total of three years from the date established. Certification/Referral: Names from the eligible list will be referred to the hiring department by the following methods. Rule of the Rank: The top rank or ranks of eligibles will be referred for hiring interviews. The minimum number of names to be referred will be equal to the number of positions plus nine, or 10% of the eligible list, whichever is higher. When filling nine or more positions in a department at the same time, the top rank or ranks will be referred and the minimum number of names shall be two times the number of positions to be filled or 10% of the eligible list, whichever is higher. This applies only to open competitive recruitments. Rule of Five: The top five names will be referred for hiring interviews. This applies only to department or countywide promotional examination. Rule of the List: For classifications designated by the Director of Human Resources, the entire eligible list will be referred to the department. Physical Exam: Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-Employment Drug Screening Exam: Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grand parent, grand child or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when; They are related to the Appointing Authority or The employment would result in one of them supervising the work of the other. Department Head may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility: If you are offered a job you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. HOW TO APPLY Apply Online: www.sjgov.org/department/hr By mail or in person: San Joaquin County Human Resources 44 N. San Joaquin Street Suite 330 Stockton, CA 95202 Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: (209) 468-3370 Job Line: For current employment opportunities please call our 24-hour job line at (209) 468-3377. When a final filing date is indicated, applications must be filed with the Human Resources Division before 5:00 p.m. or postmarked by the final filing date. Resumes will not be accepted in lieu of an application. Applications sent through county inter-office mail, which are not received by the final filing date, will not be accepted. ( The County assumes no responsibility for mailed applications which are not received by the Human Resources Division) . San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: Continuous
Mar 22, 2024
Full Time
Introduction This examination is being given to fill one vacancy in the Emergency Medical Services department and to establish an eligible list to fill future vacancies. Resumes will not be accepted in lieu of an application. A completed application must be postmarked or received online by the final filing deadline. The Pre-Hospital Care Coordinator is responsible for the oversight and monitoring of the delivery of prehospital care in the EMS system; develops and implements programs related to the delivery of prehospital care, training, and quality improvement of pre-hospital and hospital personnel who provide emergency medical services. COLA Effective July 1, 2024, all employees shall receive a Cost-of-Living Adjustment of 4% of base salary. Effective July 14, 2025, all employees shall receive a Cost-of-Living Adjustment of 3% of base salary. Resumes will not be accepted in lieu of an application. A completed application must be postmarked or received online by the final filing deadline. NOTE: All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail. TYPICAL DUTIES Plans, coordinates, implements, monitors, and evaluates the effectiveness of the delivery of ALS and BLS prehospital care within the EMS system. Develops, organizes, implements, reviews and maintains system-wide quality improvement program functions and activities; identifies trends for improvement; prepares statistical indicators, narrative reports and findings. Participates in the development and implementation of policies, procedures and treatment protocols for the delivery of pre-hospital care; maintains policy and procedure manual. Initiates, investigates, and implements emergency medical personnel disciplinary review process pursuant to State of California guidelines and regulations; establishes findings and makes recommendations to the EMS Administrator and EMS Medical Director; carries out initial contact and information gathering for evaluation of complaints regarding the advanced life support program. Monitors ALS training programs; reviews performance of instructors; makes recommendations regarding improvement of curriculum and training process; assists EMS Specialist in evaluating and monitoring training program compliance. Prepares written reports and correspondence; plans meeting agendas; maintains minutes and files on Emergency Medical Services and other related meetings; speaks before groups; may disseminate information on Emergency Medical Service programs to the public. Provides staff assistance to various committees as assigned; acts as liaison with provider and hospital agencies as assigned. May serve as the EMS Duty Officer providing assistance and resources to allied agencies during disaster and multi-casualty incidents; may act as Regional Disaster Medical Health Coordinator or Medical Health Operational Area Coordinator as directed; critiques disaster and multi-casualty incidents as needed. Assists the EMS Administrator in the evaluation and implementation of Emergency Medical Services projects, grant programs or other duties as assigned. Develops and provides monthly ALS Policy and Skills Review training and practical examinations for newly and reaccrediting paramedics; plans and directs advanced life support run review meetings, and continuing education sessions. Inspects stations, ambulances, and other EMS units as needed for compliance with County ordinance and EMS Agency policies. MINIMUM QUALIFICATIONS Education: Graduation from an accredited four-year college or university with major in public administration, business administration, health care administration, or a closely related field. Experience: Three years of experience equivalent to either (1) the class Pre-hospital Care Coordinator in San Joaquin County, or (2) a Mobile Intensive Care Nurse (MICN) in an emergency department of an acute care hospital, or (3) a paramedic on an advanced life support unit. Substitution : Graduation from an accredited two-year college with two years of direct administrative experience in emergency medical services systems and programs may substitute for graduation from an accredited four-year college or university with major in public administration, business administration, health care administration, or a closely related field. Licenses and Certificates: Possession of a license issued by the State of California as a registered nurse or paramedic. KNOWLEDGE Principles of EMS system planning, coordination, development and organization of pre-hospital personnel; methods of certification, accreditation and authorization testing; organization and structure of emergency medical services systems; methods and procedures of emergency medical care, including advanced life support level skills and pharmacology and prehospital advanced life support and prehospital and base station hospital management of medical emergencies; investigative procedures and interviewing techniques; County and State EMS policies and procedures. ABILITY Initiate and implement emergency medical services personnel coordination; evaluate pre-hospital care performance and make recommendations; work with minimal supervision; be available to work a variety of hours; develop and implement pre-hospital policies and procedures; communicate effectively, orally, in writing, and via public speaking; evaluate the performance of others; including preparing clear and concise reports and keeping accurate records; construct, revise, administer and evaluate various tests for prehospital personnel and mobile intensive care nurses; establish and maintain excellent customer service; establish and maintain effective working relationships with County Disaster agencies, other EMS agencies, and others. PHYSICAL/MENTAL REQUIREMENTS Mobility - frequent computer operation; sitting for long periods, walking, and driving; occasional standing for long periods of time, climbing stairs, crawling, pushing/pulling, and bending or squatting; Frequency of lifting - frequent lifting up to 30 pounds; Visual Requirements - constant overall vision, depth and color perception, ability to read and do close-up work, and frequent hand/eye coordination, field of vision and peripheral vision; Dexterity - constant holding, reaching, and grasping; frequent repetitive motion and writing; Hearing/Talking - constant hearing normal speech; frequent hearing on the telephone/radio, hearing faint sounds, talking in person, and talking on the telephone/radio; Emotional/Psychological - occasional exposure to emergency situations, trauma, grief or death; exposure to hazardous materials, working alone and travel, working from heights; frequent public contact, and decision-making and problem solving; Special Requirements--may occasionally work weekends/nights; Environmental Conditions - occasionally exposed to noise, dirt, dust, smoke, fumes and poor ventilation, indoor heat and cold; frequently exposed to various weather conditions. San Joaquin County complies with the Americans with Disabilities Act (ADA) and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. BENEFITS Employees hired into this classification are members of a bargaining unit which is represented by SEIU Local 1021 . Health Insurance : San Joaquin County provides employees with a choice of three health plans: a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the cost of the premium. Dependent coverage is also available. Dental Insurance : The County provides employees with a choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employee’s expense. Vision Insurance : The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employee’s expense. For more detailed information on the County’s benefits program, visit our website at www.sjgov.org under Human Resources/Employee Benefits. Life Insurance : The County provides eligible employees with life insurance coverage as follows: 1 but less than 3 years of continuous service: $1,000 3 but less than 5 years of continuous service: $3,000 5 but less than 10 years of continuous service: $5,000 10 years of continuous service or more: $10,000 Employee may purchase additional term life insurance at the group rate. 125 Flexible Benefits Plan : This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit). Retirement Plan : Employees of the County are covered by the County Retirement Law of 1937. Please visit the San Joaquin County Employees’ Retirement Association (SJCERA) at www.sjcera.org for more information. NOTE: If you are receiving a retirement allowance from another California county covered by the County Employees’ Retirement Act of 1937 or from any governmental agency covered by the California Public Employees’ Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance. Deferred Compensation : The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $22,500 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $30,000.The Roth IRA (after tax) is also now available. Vacation : Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years. Holidays : Effective July 1, 2017, all civil service status employees earn 14 paid holidays each year. Please see the appopriate MOU for details regarding holidays, accruals, use, and cashability of accrued time. Sick Leave : 12 working days of sick leave annually with unlimited accumulation. Sick leave incentive : An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one- half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year. Bereavement Leave : 3 days of paid leave for the death of qualifying family member, 2 additional days of accrued leave for death of employee’s spouse, domestic partner, parent or child. Merit Salary Increase : New employees will receive the starting salary, which is the first step of the salary range. After employees serve 52 weeks (2080 hours) on each step of the range, they are eligible for a merit increase to the next step. Job Sharing : Employees may agree to job-share a position, subject to approval by a Department Head and the Director of Human Resources. Educational Reimbursement Program : Eligible employees may be reimbursed for career-related course work up to a maximum of $850 per fiscal year. Eligible employees enrolled in an approved four (4) year College or University academic program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year. Parking Supplemental Downtown Stockton: The County contributes up to $20 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area. School Activities : Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children’s school activities. Selection Procedures Applicants who meet the minimum qualifications will go through the following examination process: Written Exam : The civil service written exam is a multiple choice format. If the written exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Oral Exam : The oral exam is a structured interview process that will assess the candidate’s education, training, and experience and may include a practical exercise. The oral exam selection process is not a hiring interview. A panel of up to four people will determine the candidate’s score and rank for placement on the eligible list. Top candidates from the eligible list are referred for hiring interviews. If the oral exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Written & Oral Exam: If both a written exam and an oral exam is administered, the written exam is weighted at 60% and the oral exam is weighted at 40% unless otherwise indicated on the announcement. Candidates must achieve a minimum rating of 70% on each examination in order to be placed on the eligible list. Rate-out: A rate-out is an examination that involves a paper rating of the candidate’s application using the following criteria: education, training, and experience. Candidates will not be scheduled for the rate-out process. Note: The rating of 70 referred to may be the same or other than an arithmetic 70% of the total possible points. Testing Accommodation: Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Veteran’s Points : Eligible veterans, unmarried widows and widowers of veterans of the United States Armed Forces who have been honorably discharged and who have served during wartime shall be given veteran’s points in initial appointment to County service. Eligible veterans receive 5 points and eligible disabled veterans receive 10 points. Disabled veterans must submit a recent award letter stating a 10% service connected disability issued by the United States Veterans Administration. Note: A copy of your DD214 showing the discharge type must be received in the Human Resources by the date of the examination. Acceptable wartime service dates: September 16, 1940 to December 31, 1946 June 27, 1950 to January 31, 1955 August 5, 1964 to May 7, 1975 Persian Gulf War, August 2, 1990, through a date to be set by law or Presidential Proclamation. Eligible Lists: Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for nine months, but may be extended by the Human Resources Director for a period which shall not exceed a total of three years from the date established. Certification/Referral: Names from the eligible list will be referred to the hiring department by the following methods. Rule of the Rank: The top rank or ranks of eligibles will be referred for hiring interviews. The minimum number of names to be referred will be equal to the number of positions plus nine, or 10% of the eligible list, whichever is higher. When filling nine or more positions in a department at the same time, the top rank or ranks will be referred and the minimum number of names shall be two times the number of positions to be filled or 10% of the eligible list, whichever is higher. This applies only to open competitive recruitments. Rule of Five: The top five names will be referred for hiring interviews. This applies only to department or countywide promotional examination. Rule of the List: For classifications designated by the Director of Human Resources, the entire eligible list will be referred to the department. Physical Exam: Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-Employment Drug Screening Exam: Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grand parent, grand child or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when; They are related to the Appointing Authority or The employment would result in one of them supervising the work of the other. Department Head may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility: If you are offered a job you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. HOW TO APPLY Apply Online: www.sjgov.org/department/hr By mail or in person: San Joaquin County Human Resources 44 N. San Joaquin Street Suite 330 Stockton, CA 95202 Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: (209) 468-3370 Job Line: For current employment opportunities please call our 24-hour job line at (209) 468-3377. When a final filing date is indicated, applications must be filed with the Human Resources Division before 5:00 p.m. or postmarked by the final filing date. Resumes will not be accepted in lieu of an application. Applications sent through county inter-office mail, which are not received by the final filing date, will not be accepted. ( The County assumes no responsibility for mailed applications which are not received by the Human Resources Division) . San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: Continuous
MISSOULA COUNTY, MONTANA
Missoula, Montana, United States
Definition This is a part-time 20 hours per week opportunity with many benefits! As a Missoula County employee, you will be part of a team that is committed to positively impacting the community. The base rate of pay for this position is $24.11 per hour. The Health Department is seeking a DIABETES PREVENTION PROGRAM COORDINATOR to join their team. This position p erforms work as the lead lifestyle coach to promote individual and population health through health promotion, education initiatives, and health behavior change programs for the Montana Cardiovascular Disease and Diabetes Prevention Program (DPP) within the Health Services Division of the Missoula City-County Health Department. Details: We are accepting completed application packets until 5:00 p.m. on Friday, May 3, 2024 .It is in your best interest to apply by this date. To Apply: Please complete all sections of the online application, even if a resume is requested/submitted. Please include with your completed application the following attachments: College transcripts (unofficial are accepted), resume, and letter of interest. Incomplete applications will be disqualified. Complete job description available upon request to the Department of Human Resources. Representative Examples of Work Delivers the lifestyle change program to participants, adhering to a CDC-approved curriculum with the required intensity and duration, in an effective, meaningful and compelling way. Leads groups no larger than 40 participants through DPP’s Core Curriculum (16 sessions/weeks) and After Core classes. Recruits participants through community outreach and local provider referrals. Assesses participant eligibility, including diabetes and cardiovascular risk factors, reviews completed provider medical clearance, assesses readiness-to-change and confirm stage is appropriate for intervention, completes the participant behavior change contract. Encourages group or individual participation and interaction through the use of open-ended questions and facilitating commitment to activities for effective lifestyle change. Motivates participants and promotes an open and interactive environment for group discussion and interactive learning. Facilitates and coordinates bi-weekly exercise opportunities for program participants. Measures participant progress, aggregate goals and program outcomes using an electronic database. Evaluates program effectiveness; identifies opportunities for program improvement. Works within parameters of initiatives and guidelines set forth by the State of Montana Department of Health and Human Services. Annually participates in continuing education in weight loss, exercise, and behavior-change techniques. Complies with all applicable laws and regulations, including those governing participant privacy and data security such as the Health Insurance Portability and Accountability Act (HIPAA). OTHER DUTIES : Collaborates in the development of and contribute to individual, team, and departmental quality improvement, performance management, and evaluation activities. Participates in quality improvement projects and strategic work plans. May work within the incident command structure during emergencies. Promotes a work environment where continuous quality improvement in professional practice is pursued. Assumes responsibility for own professional growth and development by pursuing education and participating in professional committees and work groups. Performs related work as required or directed. Minimum Qualifications Requires a bachelor’s degree in health, nutrition or exercise . A professional certification in health, nutrition or exercise from a nationally recognized organization may qualify an applicant with a bachelor’s degree outside of the specified field of study. Requires one year of experience working with adults to improve nutrition or health. SPECIAL REQUIREMENTS : Must maintain a valid driver’s license. Requires immunizations or proof of immunity to certain infectious diseases, and a TB test. Requires successfully passing a criminal background check. Physical/Environmental Demands The work is commonly performed in an office setting and meeting rooms. Requires occasional light lifting (up to 20 lbs.). The work may require attendance at meetings before and after normal work hours, including weekends. Requires occasional out-of-town travel to attend meetings, trainings and events. May risk recurring exposure to communicable diseases. Located halfway between Yellowstone and Glacier National Parks and home to the University of Montana, Missoula is an academic center situated in an outdoor enthusiast’s paradise. Depending on the season, you can hike, ski, fish, float rivers, ride mountain bikes, or just sit back and marvel at the surrounding scenery. Join us in scenic, sophisticated, and service-oriented Missoula! Missoula County covers over 2,618 square miles of mountain lands varying in topography and climate from temperate river valleys to snow-capped peaks. Five large valleys and two major rivers wind through this mountainous region. Missoula County is large and diverse, featuring everything from the spectacular scenery of Clark Fork River running through town to lush ranches and a growing economy of small business. Skiers, outdoor enthusiasts, wildlife watchers, mothers and fathers, business owners, vacationers, fisherman, retirees, students, and many others have grown to love Missoula County's boundless opportunities. This summary outlines the benefit programs; actual benefits may vary depending on bargaining unit and employment status. Missoula County will reward your contributions to our community with competitive compensation and generous benefits, including but not limited to: Excellent Medical Health Benefits – Group health benefits, including dental and vision coverage, are available to eligible County employees. The medical health benefits premium is covered for full-time employees. The County contribution is pro-rated on hours paid for part-time employees. The employee pays the premium portion for dependent coverage. Family health benefits coverage is $258.00 per pay period. Medical deductible is $500 for an individual and $1,000 for a family. Flexible Benefits Plan – Pre-tax out-of-pocket medical expenses and day care expenses. Voluntary Life Insurance Coverage, Long and Short-Term Disability, Critical and Accident Insurance are offered through Mutual ofOmaha. Public Employees Retirement System – Montana public employees of the state, university system, local governments and certain employees of school districts are covered by the Public Employees Retirement System (PERS). New members to the PERS have an opportunity to choose between two retirement plan options: the Defined Benefit Plan or the Defined Contribution Plan. Sheriffs' Retirement System (SRS) – A public pension plan for all Montana Sheriffs hired after July 1, 1974 and Detention Officers hired after July 1, 2005. Public Service Loan Forgiveness - Working for Missoula County may qualify you to receive student loan forgiveness. Look here to learn more and understand whether you may be eligible. Supplemental Retirement Benefits are offered through Valic or Nationwide. Sick Leave – Full-time employees accrue 7.38hours per month and are eligible to use sick leave once you have been an employee for 90 days.The accrual is pro-rated for part-time employees. Vacation Leave – Full-time employees accrue 9.24 hours per month and are eligible to use leave after continuous employment for a period of 6 full months. The accrual is pro-rated for part-time employees. Holidays – The County observes eleven legal holidays in even numbered years and ten legal holidays in odd numbered years. Paid Parental Leave (PPL)- In recognition of the importance of bonding and care of a newborn child or a child placed for adoption, Missoula County 6 continuous weeks of PPL to eligible full-time employees that have been with the county for 180 days. The hours are pro-rated for part-time employees. Tuition Assistance - Because we value the professional and personal development of our employees, Missoula County is proud to offer reimbursement of certain education expenses. Closing Date/Time: 5/3/2024 5:00 PM Mountain
Apr 19, 2024
Definition This is a part-time 20 hours per week opportunity with many benefits! As a Missoula County employee, you will be part of a team that is committed to positively impacting the community. The base rate of pay for this position is $24.11 per hour. The Health Department is seeking a DIABETES PREVENTION PROGRAM COORDINATOR to join their team. This position p erforms work as the lead lifestyle coach to promote individual and population health through health promotion, education initiatives, and health behavior change programs for the Montana Cardiovascular Disease and Diabetes Prevention Program (DPP) within the Health Services Division of the Missoula City-County Health Department. Details: We are accepting completed application packets until 5:00 p.m. on Friday, May 3, 2024 .It is in your best interest to apply by this date. To Apply: Please complete all sections of the online application, even if a resume is requested/submitted. Please include with your completed application the following attachments: College transcripts (unofficial are accepted), resume, and letter of interest. Incomplete applications will be disqualified. Complete job description available upon request to the Department of Human Resources. Representative Examples of Work Delivers the lifestyle change program to participants, adhering to a CDC-approved curriculum with the required intensity and duration, in an effective, meaningful and compelling way. Leads groups no larger than 40 participants through DPP’s Core Curriculum (16 sessions/weeks) and After Core classes. Recruits participants through community outreach and local provider referrals. Assesses participant eligibility, including diabetes and cardiovascular risk factors, reviews completed provider medical clearance, assesses readiness-to-change and confirm stage is appropriate for intervention, completes the participant behavior change contract. Encourages group or individual participation and interaction through the use of open-ended questions and facilitating commitment to activities for effective lifestyle change. Motivates participants and promotes an open and interactive environment for group discussion and interactive learning. Facilitates and coordinates bi-weekly exercise opportunities for program participants. Measures participant progress, aggregate goals and program outcomes using an electronic database. Evaluates program effectiveness; identifies opportunities for program improvement. Works within parameters of initiatives and guidelines set forth by the State of Montana Department of Health and Human Services. Annually participates in continuing education in weight loss, exercise, and behavior-change techniques. Complies with all applicable laws and regulations, including those governing participant privacy and data security such as the Health Insurance Portability and Accountability Act (HIPAA). OTHER DUTIES : Collaborates in the development of and contribute to individual, team, and departmental quality improvement, performance management, and evaluation activities. Participates in quality improvement projects and strategic work plans. May work within the incident command structure during emergencies. Promotes a work environment where continuous quality improvement in professional practice is pursued. Assumes responsibility for own professional growth and development by pursuing education and participating in professional committees and work groups. Performs related work as required or directed. Minimum Qualifications Requires a bachelor’s degree in health, nutrition or exercise . A professional certification in health, nutrition or exercise from a nationally recognized organization may qualify an applicant with a bachelor’s degree outside of the specified field of study. Requires one year of experience working with adults to improve nutrition or health. SPECIAL REQUIREMENTS : Must maintain a valid driver’s license. Requires immunizations or proof of immunity to certain infectious diseases, and a TB test. Requires successfully passing a criminal background check. Physical/Environmental Demands The work is commonly performed in an office setting and meeting rooms. Requires occasional light lifting (up to 20 lbs.). The work may require attendance at meetings before and after normal work hours, including weekends. Requires occasional out-of-town travel to attend meetings, trainings and events. May risk recurring exposure to communicable diseases. Located halfway between Yellowstone and Glacier National Parks and home to the University of Montana, Missoula is an academic center situated in an outdoor enthusiast’s paradise. Depending on the season, you can hike, ski, fish, float rivers, ride mountain bikes, or just sit back and marvel at the surrounding scenery. Join us in scenic, sophisticated, and service-oriented Missoula! Missoula County covers over 2,618 square miles of mountain lands varying in topography and climate from temperate river valleys to snow-capped peaks. Five large valleys and two major rivers wind through this mountainous region. Missoula County is large and diverse, featuring everything from the spectacular scenery of Clark Fork River running through town to lush ranches and a growing economy of small business. Skiers, outdoor enthusiasts, wildlife watchers, mothers and fathers, business owners, vacationers, fisherman, retirees, students, and many others have grown to love Missoula County's boundless opportunities. This summary outlines the benefit programs; actual benefits may vary depending on bargaining unit and employment status. Missoula County will reward your contributions to our community with competitive compensation and generous benefits, including but not limited to: Excellent Medical Health Benefits – Group health benefits, including dental and vision coverage, are available to eligible County employees. The medical health benefits premium is covered for full-time employees. The County contribution is pro-rated on hours paid for part-time employees. The employee pays the premium portion for dependent coverage. Family health benefits coverage is $258.00 per pay period. Medical deductible is $500 for an individual and $1,000 for a family. Flexible Benefits Plan – Pre-tax out-of-pocket medical expenses and day care expenses. Voluntary Life Insurance Coverage, Long and Short-Term Disability, Critical and Accident Insurance are offered through Mutual ofOmaha. Public Employees Retirement System – Montana public employees of the state, university system, local governments and certain employees of school districts are covered by the Public Employees Retirement System (PERS). New members to the PERS have an opportunity to choose between two retirement plan options: the Defined Benefit Plan or the Defined Contribution Plan. Sheriffs' Retirement System (SRS) – A public pension plan for all Montana Sheriffs hired after July 1, 1974 and Detention Officers hired after July 1, 2005. Public Service Loan Forgiveness - Working for Missoula County may qualify you to receive student loan forgiveness. Look here to learn more and understand whether you may be eligible. Supplemental Retirement Benefits are offered through Valic or Nationwide. Sick Leave – Full-time employees accrue 7.38hours per month and are eligible to use sick leave once you have been an employee for 90 days.The accrual is pro-rated for part-time employees. Vacation Leave – Full-time employees accrue 9.24 hours per month and are eligible to use leave after continuous employment for a period of 6 full months. The accrual is pro-rated for part-time employees. Holidays – The County observes eleven legal holidays in even numbered years and ten legal holidays in odd numbered years. Paid Parental Leave (PPL)- In recognition of the importance of bonding and care of a newborn child or a child placed for adoption, Missoula County 6 continuous weeks of PPL to eligible full-time employees that have been with the county for 180 days. The hours are pro-rated for part-time employees. Tuition Assistance - Because we value the professional and personal development of our employees, Missoula County is proud to offer reimbursement of certain education expenses. Closing Date/Time: 5/3/2024 5:00 PM Mountain
Contra Costa County, CA
Martinez, California, United States
The Position Bargaining Unit: Local 21 - Non-Supervisory Management CLOSING DATE: May 10, 2024. Why Join Contra Costa Health? Contra Costa Regional Medical Center (CCRMC) and Health Centers (HCs) are located in beautiful Contra Costa County across the bay waters from San Francisco and Marin Counties. CCRMC is a public hospital and health system that is dedicated to improving the health of the community. The Utilization Review unit is part of the Quality department. The Utilization Review unit consists of discharge planning, utilization management, and case management. The Quality Department consists of a group of dynamic and dedicated individuals focused on the improvement of quality of care, patient safety, and regulatory compliance in the acute care and ambulatory settings. There is heavy collaboration with multiple disciplines to design, monitor, and improve processes. Staff at CCRMC and HCs are truly collaborative and respectful! We are looking for someone who: Has strong analytical skills which include prospective, concurrent, and retrospective reviews that use evidence-based guidelines. Is strong in communication with the physician reviewer, attending physicians, and other healthcare professionals, as well as reporting important utilization review trends and problems. Is an innovative problem-solver during discharge assessments at the time of admission and discharge needs. Is proactive and a self-starter with the ability to also work collaboratively as part of a team. Maintains a calm demeanor, exercises compassion, and manages stress effectively. What you will typically be responsible for: Determining if the conditions of patients and clinical findings meet the acute hospital criteria. Determining if patients cooperate with the required acute level of services and care, as well as monitoring for timeliness and appropriateness of the delivery for quality and safety of care. Assessing discharge planning needs and reporting cases that require physician review for inappropriate utilization of resources and/or questionable quality of care. Supporting Medical Staff peer review that includes case identification and meeting support. Ensuring regulatory compliance and continuous survey readiness. Designing and performing audits, observations, rounds, and tracers to evaluate regulatory compliance and quality of care, as well as identify opportunities for improvement. Serving as a resource to others in the organization on regulations and performance improvement. A few reasons why you might love this job: You have the opportunity to impact the lives of a vulnerable patient population. This is a dynamic organization with a highly dedicated and diverse team of professionals who value the service of others. The organization prioritizes quality improvement, creativity, and life-long learning. You will have job stability and opportunities for career growth. The County offers fantastic and competitive health benefits, paid vacation/sick/personal leave, and a great retirement plan! Check them out here: Employee Benefits | Contra Costa County, CA Official Website You will be a member of a strong Union that supports its members! Here’s Local 21’s Memorandum of Understanding (MOU) LOCAL-21-MOU-FOR-2022-2026 Do you have student loans? Public Service Loan Forgiveness (PSLF) is the most common way people apply to have their student loans forgiven. The County is a qualified employer! A few challenges you might face in this job: You will work in a fast-paced environment that provides support for team members who provide direct services to populations that have complex needs. You will encounter days where you must balance your own workload and provide support to team members. You must quickly change the prioritization of work as short or long-term projects arise with strict deadlines. Competencies Required: Analyzing & Interpreting Data : Drawing meaning and conclusions from quantitative or qualitative data Fact Finding : Obtaining facts and data pertaining to an issue or question Legal & Regulatory Navigation : Understanding, interpreting, and ensuring compliance with laws and regulations Safety Focus : Showing vigilance and care in identifying and addressing health risks and safety hazards Attention to Detail : Focusing on the details of work content, work steps, and final work products Self-Management : Showing personal organization, self-discipline, and dependability Writing : Communicating effectively in writing Involving Others (Engaging Teams): Engaging others for input, contribution, and shared responsibility for outcomes Group Facilitation : Enabling constructive and productive group interaction Managing & Facilitating Change : Addressing key factors that influence successful organizational change Leveraging Technology : Applying technology for improvements in organizational efficiency and effectiveness Project Management : Ensuring that projects are on-time, on-budget, and achieve their objectives Strategic Thinking & Perspective : Evaluating immediate actions in context of achieving long range objective To read the complete job description, please visit the website: https://www.cccounty.us/hr . The eligible list established may fill future vacancies from this recruitment and may remain in effect for six (6) months. Minimum Qualifications **PLEASE ATTACH PROOF OF YOUR LICENSE AND EDUCATION (DEGREE AND/OR TRANSCRIPTS) TO YOUR APPLICATION** License Required: Candidates must possess and maintain throughout the duration of employment a current, valid and unrestricted license as a Registered Nurse in the State of California. Contra Costa County Regional Medical Center Assignment: Experience: Two (2) years of full-time (or the equivalent of full-time) experience as a Registered Nurse in an acute care hospital. Substitution: Possession of a bachelor's degree in nursing may be substituted for six (6) months of the required experience except in the Public Health assignment. Desirable Qualifications: Training or experience in Quality Improvement methodologies Ability to analyze data Computer literacy with advanced skills in Excel and EPIC Organized succinct writing and presentation skills Ability to prioritize and manage multiple projects In-depth knowledge of regulations impacting healthcare organizations Selection Process 1. Application Filing and Evaluation : All applicants will be required to complete a supplemental questionnaire at the time of application. Applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process. 2. Training and Experience Evaluation: At the time of filing, within the supplemental questionnaire, candidates will be required to complete a training and experience questionnaire. Candidates who clearly meet the minimum qualifications, as described above, will have their training and experience responses evaluated, which will determine their score and rank on the eligible list. The training and experience questionnaire is designed to measure the candidate’s relevant education, training, and/or experience as it relates to the position. (Weighted 100%) . 3. Final Selection Interviews: The hiring manager interviews will be scheduled directly by the unit/division once the eligible list is established. The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment questions, please contact Health Services Personnel, Recruitment Team at Exams@cchealth.org . For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1-855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources Department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: 5/10/2024 11:59 PM Pacific
Apr 13, 2024
Full Time
The Position Bargaining Unit: Local 21 - Non-Supervisory Management CLOSING DATE: May 10, 2024. Why Join Contra Costa Health? Contra Costa Regional Medical Center (CCRMC) and Health Centers (HCs) are located in beautiful Contra Costa County across the bay waters from San Francisco and Marin Counties. CCRMC is a public hospital and health system that is dedicated to improving the health of the community. The Utilization Review unit is part of the Quality department. The Utilization Review unit consists of discharge planning, utilization management, and case management. The Quality Department consists of a group of dynamic and dedicated individuals focused on the improvement of quality of care, patient safety, and regulatory compliance in the acute care and ambulatory settings. There is heavy collaboration with multiple disciplines to design, monitor, and improve processes. Staff at CCRMC and HCs are truly collaborative and respectful! We are looking for someone who: Has strong analytical skills which include prospective, concurrent, and retrospective reviews that use evidence-based guidelines. Is strong in communication with the physician reviewer, attending physicians, and other healthcare professionals, as well as reporting important utilization review trends and problems. Is an innovative problem-solver during discharge assessments at the time of admission and discharge needs. Is proactive and a self-starter with the ability to also work collaboratively as part of a team. Maintains a calm demeanor, exercises compassion, and manages stress effectively. What you will typically be responsible for: Determining if the conditions of patients and clinical findings meet the acute hospital criteria. Determining if patients cooperate with the required acute level of services and care, as well as monitoring for timeliness and appropriateness of the delivery for quality and safety of care. Assessing discharge planning needs and reporting cases that require physician review for inappropriate utilization of resources and/or questionable quality of care. Supporting Medical Staff peer review that includes case identification and meeting support. Ensuring regulatory compliance and continuous survey readiness. Designing and performing audits, observations, rounds, and tracers to evaluate regulatory compliance and quality of care, as well as identify opportunities for improvement. Serving as a resource to others in the organization on regulations and performance improvement. A few reasons why you might love this job: You have the opportunity to impact the lives of a vulnerable patient population. This is a dynamic organization with a highly dedicated and diverse team of professionals who value the service of others. The organization prioritizes quality improvement, creativity, and life-long learning. You will have job stability and opportunities for career growth. The County offers fantastic and competitive health benefits, paid vacation/sick/personal leave, and a great retirement plan! Check them out here: Employee Benefits | Contra Costa County, CA Official Website You will be a member of a strong Union that supports its members! Here’s Local 21’s Memorandum of Understanding (MOU) LOCAL-21-MOU-FOR-2022-2026 Do you have student loans? Public Service Loan Forgiveness (PSLF) is the most common way people apply to have their student loans forgiven. The County is a qualified employer! A few challenges you might face in this job: You will work in a fast-paced environment that provides support for team members who provide direct services to populations that have complex needs. You will encounter days where you must balance your own workload and provide support to team members. You must quickly change the prioritization of work as short or long-term projects arise with strict deadlines. Competencies Required: Analyzing & Interpreting Data : Drawing meaning and conclusions from quantitative or qualitative data Fact Finding : Obtaining facts and data pertaining to an issue or question Legal & Regulatory Navigation : Understanding, interpreting, and ensuring compliance with laws and regulations Safety Focus : Showing vigilance and care in identifying and addressing health risks and safety hazards Attention to Detail : Focusing on the details of work content, work steps, and final work products Self-Management : Showing personal organization, self-discipline, and dependability Writing : Communicating effectively in writing Involving Others (Engaging Teams): Engaging others for input, contribution, and shared responsibility for outcomes Group Facilitation : Enabling constructive and productive group interaction Managing & Facilitating Change : Addressing key factors that influence successful organizational change Leveraging Technology : Applying technology for improvements in organizational efficiency and effectiveness Project Management : Ensuring that projects are on-time, on-budget, and achieve their objectives Strategic Thinking & Perspective : Evaluating immediate actions in context of achieving long range objective To read the complete job description, please visit the website: https://www.cccounty.us/hr . The eligible list established may fill future vacancies from this recruitment and may remain in effect for six (6) months. Minimum Qualifications **PLEASE ATTACH PROOF OF YOUR LICENSE AND EDUCATION (DEGREE AND/OR TRANSCRIPTS) TO YOUR APPLICATION** License Required: Candidates must possess and maintain throughout the duration of employment a current, valid and unrestricted license as a Registered Nurse in the State of California. Contra Costa County Regional Medical Center Assignment: Experience: Two (2) years of full-time (or the equivalent of full-time) experience as a Registered Nurse in an acute care hospital. Substitution: Possession of a bachelor's degree in nursing may be substituted for six (6) months of the required experience except in the Public Health assignment. Desirable Qualifications: Training or experience in Quality Improvement methodologies Ability to analyze data Computer literacy with advanced skills in Excel and EPIC Organized succinct writing and presentation skills Ability to prioritize and manage multiple projects In-depth knowledge of regulations impacting healthcare organizations Selection Process 1. Application Filing and Evaluation : All applicants will be required to complete a supplemental questionnaire at the time of application. Applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process. 2. Training and Experience Evaluation: At the time of filing, within the supplemental questionnaire, candidates will be required to complete a training and experience questionnaire. Candidates who clearly meet the minimum qualifications, as described above, will have their training and experience responses evaluated, which will determine their score and rank on the eligible list. The training and experience questionnaire is designed to measure the candidate’s relevant education, training, and/or experience as it relates to the position. (Weighted 100%) . 3. Final Selection Interviews: The hiring manager interviews will be scheduled directly by the unit/division once the eligible list is established. The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment questions, please contact Health Services Personnel, Recruitment Team at Exams@cchealth.org . For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1-855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources Department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: 5/10/2024 11:59 PM Pacific
California State University, San Bernardino (CSUSB)
5500 University Parkway, San Bernardino, CA 92407, USA
Job Summary: Under the general direction of a medical provider and the Executive Director, the Registered Nurse III (RN III) is responsible for the development and implementation of nursing standards, policies, and procedures for the Student Health Center (SHC), and oversees and directs the nursing services for one or more specialty areas for the SHC. Coordinates the clinical operations in collaboration with the Medical Chief of Staff and the Executive Director. Major duties and responsibilities: Nursing Lead Functions as nursing clinical lead; implements independent decisions based on the day-to-day clinic needs in the Student Health Center (SHC). Adjusts the clinical schedule when possible to balance provider time based on patient acuity and utilization. Assists with coordinating special program needs to meet student admission requirements such as Nursing Department physical examinations, international student immunization requirements. Holds regular Nursing Staff Meetings to provide nursing updates; ensures meeting minutes are documented. Schedules and assigns Nursing work to ensure adequate coverage, training and orienting employees, and providing input to employee selection and performance evaluations; identify professional growth and development needs for assigned staff and communicate needs to supervisor; develop and implement in-service training. Coordinates daily nursing operations and ensure appropriate staffing levels to meet clinic needs. May assist in developing and monitoring the nursing budget. Accreditation: developing nursing standards, policies, procedures, protocols and standing orders in collaboration with other team members; Maintenance of logs and facility compliance with accreditation standards. Addresses patient concerns, refers to administrator when warranted. Clinic Coordination/Special Projects Serve as liaison between nursing staff, providers, front office and other clinical team members to ensure effective communication in support of patient care; review schedules to anticipate staffing shortages or other challenges in order to avert them or plan ahead; lead weekly team meeting. Oversees the vaccine program, including but not limited to, overseeing proper storage/handling/administration and staff-related training • Leads and coordinates specialty clinics (e.g., flu vaccine), health fairs and student orientations. Assists in the implementation and operationalization of new services and the ongoing improvement of current ones. Leads Nursing Peer Review and Quality Improvement and collaborates with other team members on Emergency Preparedness, Infection Control & Prevention and Accreditation Assists in monitoring compliance with infection control and prevention policies and procedures. Participates in clinic and staff conferences and other presentations when appropriate. Nursing Triage/Back up Nursing Coverage Serve as Nurse Lead for triage questions. Serve as back up triage RNs as needed. Utilizing established triage protocols, functions as the telephone/walk-in triage nurse by assessing patients’ signs and symptoms to determine appropriate disposition (schedules same-day, urgent or future appointments using electronic health records system) and/or treatment. Utilizing standing orders provides first aid to student, staff, faculty and campus visitors. Per provider request, will contact patients to give information regarding referrals, prescriptions, recheck appointments. Provide sexual health education, counseling and care, including administration of medication abortion services. May serve as backup in preparing patients for telehealth and medical examinations and treatment • May perform routine laboratory testing (e.g., urinalysis); may obtain lab samples obtained my medical providers for pick up by the lab. Assists with medical examinations and procedures as requested by medical providers. Provides education counseling on a wide variety of health topics (e.g., STIs, contraception) •Responsible for following Tuberculosis Screening Guidelines - administering PPDs, ordering chest x-rays, ordering laboratory testing and facilitate follow up appointments for patients, when needed. With prior approval from individual providers, communicate normal lab results to students; for results outside of normal limits, facilitate appointment scheduling with a provider. Under standing orders will evaluate requests for HCG including patient assessment, testing, pregnancy options counseling, and appropriate referrals. Other Serve on clinical team and related search committees. Engage in professional development activities to remain up-to-date and to meet ongoing licensure requirements; completes all department and university required trainings as assigned. Perform other related duties supporting the operation of the SHC as assigned. Participate in division and University committees and initiatives as assigned. Minimum Qualifications: Required Education and Experience Three years of progressively responsible professional nursing experience which has provided evidence of the ability to perform administrative and lead responsibilities; or equivalent combination of education and experience which also provides the required knowledge and (including the ability to work independently in specialized nursing activities) and support the overall nursing program within the Student Health Center Possess and maintain a valid license as a Registered Nurse in the State of California and certification in CPR/AED. Required Qualifications Possess a working knowledge of effective supervisory methods and techniques; more comprehensive understanding of nursing programs and specialties; possess broad and specialized nursing knowledge that supports the performance of specialized duties in such areas as, but not limited to, triage and assessment, patient counseling, and staffing specialized nursing clinics; broad knowledge of clinic operations and the development and implementation of a nursing program, including procedures and protocols; thorough knowledge of professional nursing principles, methods and procedures; anatomy and physiology applicable to assigned duties; medical supplies and equipment used in nursing practice; and the uses and effect of medications and narcotics; working knowledge of applicable state and federal laws and regulations pertaining to registered nursing and the scope of practice limitations of clinic support staff. Ability to provide effective work direction; plan and organize the work of others; assess, plan, develop and implement and evaluate a nursing program which may include on or more nursing specialties or clinics; ability to effectively apply specialized nursing skills; ability to effectively apply nursing knowledge and demonstrate proper techniques and skills in performing nursing duties; accurately observe and record symptoms, behaviors, and reactions to treatments in order to make a nursing diagnosis; respond with therapy to treatment reactions; use applicable health center automated systems to perform duties and maintain records and prepare reports; gain the cooperation of patients; analyze emergency situations and take prompt action; maintain patient confidentiality and privacy in compliance with applicable state and federal laws and regulations; maintain effective working relationships with practitioners and other health center support staff; and be sensitive to and communicate effective with patients from diverse backgrounds. Preferred Qualifications Commitment to health equity practices. Ability to work effectively and diplomatically with a diverse team. Experience in college health service or with adolescent or young adult age groups. Medical practice management experience. A Master of Science in Nursing degree. Five or more years of progressively responsible professional nursing experience is preferred. Ability to work effectively and diplomatically with a diverse team. Compensation and Benefits: Anticipated Hiring Range: $4,793 - $9,249 per month Classification Salary Range: $4,793 - $9,249 per month The salary offered will take into account internal equity and experience among other factors. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Position Information: Work status: Full-time/Exempt/Probationary Academic year schedule: Monday through Friday (8:00 am - 5:00 pm), some evenings/weekends. Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends. The posting has been extend and is open until filled. We will review applicant for consideration that have applied by April 9th, 2024. Afterwards, the position may close when an adequate number of qualified candidates are received. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas). Conditions of Employment Background Check Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Mandated Reporter The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. I-9 CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Statement of Commitment to Diversity In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination. California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion Closing Statement: Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at Benefits@csusb.edu Smoking CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/ . Clery Act In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act Advertised: Mar 26 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 27, 2024
Job Summary: Under the general direction of a medical provider and the Executive Director, the Registered Nurse III (RN III) is responsible for the development and implementation of nursing standards, policies, and procedures for the Student Health Center (SHC), and oversees and directs the nursing services for one or more specialty areas for the SHC. Coordinates the clinical operations in collaboration with the Medical Chief of Staff and the Executive Director. Major duties and responsibilities: Nursing Lead Functions as nursing clinical lead; implements independent decisions based on the day-to-day clinic needs in the Student Health Center (SHC). Adjusts the clinical schedule when possible to balance provider time based on patient acuity and utilization. Assists with coordinating special program needs to meet student admission requirements such as Nursing Department physical examinations, international student immunization requirements. Holds regular Nursing Staff Meetings to provide nursing updates; ensures meeting minutes are documented. Schedules and assigns Nursing work to ensure adequate coverage, training and orienting employees, and providing input to employee selection and performance evaluations; identify professional growth and development needs for assigned staff and communicate needs to supervisor; develop and implement in-service training. Coordinates daily nursing operations and ensure appropriate staffing levels to meet clinic needs. May assist in developing and monitoring the nursing budget. Accreditation: developing nursing standards, policies, procedures, protocols and standing orders in collaboration with other team members; Maintenance of logs and facility compliance with accreditation standards. Addresses patient concerns, refers to administrator when warranted. Clinic Coordination/Special Projects Serve as liaison between nursing staff, providers, front office and other clinical team members to ensure effective communication in support of patient care; review schedules to anticipate staffing shortages or other challenges in order to avert them or plan ahead; lead weekly team meeting. Oversees the vaccine program, including but not limited to, overseeing proper storage/handling/administration and staff-related training • Leads and coordinates specialty clinics (e.g., flu vaccine), health fairs and student orientations. Assists in the implementation and operationalization of new services and the ongoing improvement of current ones. Leads Nursing Peer Review and Quality Improvement and collaborates with other team members on Emergency Preparedness, Infection Control & Prevention and Accreditation Assists in monitoring compliance with infection control and prevention policies and procedures. Participates in clinic and staff conferences and other presentations when appropriate. Nursing Triage/Back up Nursing Coverage Serve as Nurse Lead for triage questions. Serve as back up triage RNs as needed. Utilizing established triage protocols, functions as the telephone/walk-in triage nurse by assessing patients’ signs and symptoms to determine appropriate disposition (schedules same-day, urgent or future appointments using electronic health records system) and/or treatment. Utilizing standing orders provides first aid to student, staff, faculty and campus visitors. Per provider request, will contact patients to give information regarding referrals, prescriptions, recheck appointments. Provide sexual health education, counseling and care, including administration of medication abortion services. May serve as backup in preparing patients for telehealth and medical examinations and treatment • May perform routine laboratory testing (e.g., urinalysis); may obtain lab samples obtained my medical providers for pick up by the lab. Assists with medical examinations and procedures as requested by medical providers. Provides education counseling on a wide variety of health topics (e.g., STIs, contraception) •Responsible for following Tuberculosis Screening Guidelines - administering PPDs, ordering chest x-rays, ordering laboratory testing and facilitate follow up appointments for patients, when needed. With prior approval from individual providers, communicate normal lab results to students; for results outside of normal limits, facilitate appointment scheduling with a provider. Under standing orders will evaluate requests for HCG including patient assessment, testing, pregnancy options counseling, and appropriate referrals. Other Serve on clinical team and related search committees. Engage in professional development activities to remain up-to-date and to meet ongoing licensure requirements; completes all department and university required trainings as assigned. Perform other related duties supporting the operation of the SHC as assigned. Participate in division and University committees and initiatives as assigned. Minimum Qualifications: Required Education and Experience Three years of progressively responsible professional nursing experience which has provided evidence of the ability to perform administrative and lead responsibilities; or equivalent combination of education and experience which also provides the required knowledge and (including the ability to work independently in specialized nursing activities) and support the overall nursing program within the Student Health Center Possess and maintain a valid license as a Registered Nurse in the State of California and certification in CPR/AED. Required Qualifications Possess a working knowledge of effective supervisory methods and techniques; more comprehensive understanding of nursing programs and specialties; possess broad and specialized nursing knowledge that supports the performance of specialized duties in such areas as, but not limited to, triage and assessment, patient counseling, and staffing specialized nursing clinics; broad knowledge of clinic operations and the development and implementation of a nursing program, including procedures and protocols; thorough knowledge of professional nursing principles, methods and procedures; anatomy and physiology applicable to assigned duties; medical supplies and equipment used in nursing practice; and the uses and effect of medications and narcotics; working knowledge of applicable state and federal laws and regulations pertaining to registered nursing and the scope of practice limitations of clinic support staff. Ability to provide effective work direction; plan and organize the work of others; assess, plan, develop and implement and evaluate a nursing program which may include on or more nursing specialties or clinics; ability to effectively apply specialized nursing skills; ability to effectively apply nursing knowledge and demonstrate proper techniques and skills in performing nursing duties; accurately observe and record symptoms, behaviors, and reactions to treatments in order to make a nursing diagnosis; respond with therapy to treatment reactions; use applicable health center automated systems to perform duties and maintain records and prepare reports; gain the cooperation of patients; analyze emergency situations and take prompt action; maintain patient confidentiality and privacy in compliance with applicable state and federal laws and regulations; maintain effective working relationships with practitioners and other health center support staff; and be sensitive to and communicate effective with patients from diverse backgrounds. Preferred Qualifications Commitment to health equity practices. Ability to work effectively and diplomatically with a diverse team. Experience in college health service or with adolescent or young adult age groups. Medical practice management experience. A Master of Science in Nursing degree. Five or more years of progressively responsible professional nursing experience is preferred. Ability to work effectively and diplomatically with a diverse team. Compensation and Benefits: Anticipated Hiring Range: $4,793 - $9,249 per month Classification Salary Range: $4,793 - $9,249 per month The salary offered will take into account internal equity and experience among other factors. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Position Information: Work status: Full-time/Exempt/Probationary Academic year schedule: Monday through Friday (8:00 am - 5:00 pm), some evenings/weekends. Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends. The posting has been extend and is open until filled. We will review applicant for consideration that have applied by April 9th, 2024. Afterwards, the position may close when an adequate number of qualified candidates are received. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas). Conditions of Employment Background Check Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Mandated Reporter The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. I-9 CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Statement of Commitment to Diversity In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination. California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion Closing Statement: Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at Benefits@csusb.edu Smoking CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/ . Clery Act In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act Advertised: Mar 26 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Oklahoma State Department of Health
Oklahoma County, Oklahoma, United States
Job Posting Title Enforcement Licensing Coordinator Agency 340 OKLAHOMA STATE DEPARTMENT OF HEALTH Supervisory Organization 340 Consumer Health Service Job Posting End Date (Continuous if Blank) Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above. Estimated Appointment End Date (Continuous if Blank) Full/Part-Time Full time Job Type Regular Compensation The annual salary for this position is up to $79,000 based on education and experience. Job Description This position serves as the Coordinator of the Enforcement Division in Consumer Health Service (CHS) and has a wide range of duties and responsibilities. This position may represent CHS at statutorily mandated advisory councils such as the Consumer Protection Licensing Advisory Council, the Sanitarian and Environmental Registration Advisory Council, the Advisory Committee on Midwifery, and/or the Food Service Advisory Council. Additionally, Additionally, this position is required to provide relevant and accurate information through research, the attendance of trainings, and/or meeting with internal and external subject matter experts to ensure rules and statutory requirements are enforced. This position will be an integral part of the CHS quality assurance team and will need to work with area managers to ensure smooth and accurate information exchanges. This position will coordinate the enforcement process for the following areas: Bedding, Food, Lodging, Licensed Genetic Counselors, Hearing Aid Dealers and Fitters, Medical Micropigmentation, Tattooing, Body Piercing, Licensed Midwives, Diagnostic X-Ray Systems, Pools, Sanitarians and Environmental Specialists, and other areas as assigned. This position will lead focused quality improvement projects with internal and external partners to promote compliance with public health standards. This position is responsible for protecting public health and safety of the consumer by implementing and following enforcement protocols. Position Responsibilities /Essential Functions • Knowledgeable of rules and statutes related to each program area to shepherd the enforcement process. • Identify future resource needs, priorities for program areas, and set timetables for enforcement deliverables. • Ensures quarterly, biannual, and yearly performance standards are met to comply with rule, statute, and policy. • Coordinates execution of enforcement actions, complaint process, and tracking of all deliverables. • Promotes a collaborative environment to promote smooth processes, cross training, and knowledgeable staff. • Learns and implements with fidelity all rules, statutes, and policies related to compliance and enforcement. • Works with agency leadership and policy personnel to review and amend agency rules related to CHS enforcement as needed. • Develops, reviews, and maintains all written policies, procedures, forms, and other documents for the Enforcement Division of CHS. • Ensures staff are operating using the written protocols and standards. • Tracks all activity and organizes information in a logical and easy-to-understand manner. • Ability to provide data from tracking protocols immediately when prompted. Other Duties • Demonstrates knowledge of and supports mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality standards, and the code of ethical behavior. • Works effectively in team environment, participating and assisting their peers to provide a satisfactory customer service experience. • All other duties as assigned. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Education and Experience Bachelor’s degree and four years of consultative or administrative experience in public health, public administration, business, social work, or guidance and counseling, or a closely related field; or an equivalent combination of education and experience, substituting one year of additional qualifying experience for each year of the required education. Preferred Qualifications Master’s degree and four years of managerial, consultative or administrative supervisory experience in public health, public administration, business, social work, or guidance and counseling, or a closely related field; or an equivalent combination of education and experience, substituting one year of additional qualifying experience for each year of the required education. Valued Knowledge, skills and abilities • Knowledge of state laws and rules relative to Occupational Licensing Division programs, skills in planning, coordinating and evaluating the activities of the program areas, and skills in applying supervisory principles and practices. • Ability to interpret and apply policy to the programs within Occupational Licensing. • Ability to communicate effectively, both orally and in writing; and to supervise and evaluate personnel and program performance. • Ability to analyze and solve complex and difficult problems of organization and management; and to present current, concise, and up-to-date information concerning the programs within the Occupational Licensing Division. • Proficient in Microsoft Word, Publisher, Excel, PowerPoint, SharePoint, Access, and Adobe Acrobat. Physical Demands and Work Environment This job is based out of the central office and may require occasional travel Equal Opportunity Employment The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability. Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub .
Apr 20, 2024
Full Time
Job Posting Title Enforcement Licensing Coordinator Agency 340 OKLAHOMA STATE DEPARTMENT OF HEALTH Supervisory Organization 340 Consumer Health Service Job Posting End Date (Continuous if Blank) Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above. Estimated Appointment End Date (Continuous if Blank) Full/Part-Time Full time Job Type Regular Compensation The annual salary for this position is up to $79,000 based on education and experience. Job Description This position serves as the Coordinator of the Enforcement Division in Consumer Health Service (CHS) and has a wide range of duties and responsibilities. This position may represent CHS at statutorily mandated advisory councils such as the Consumer Protection Licensing Advisory Council, the Sanitarian and Environmental Registration Advisory Council, the Advisory Committee on Midwifery, and/or the Food Service Advisory Council. Additionally, Additionally, this position is required to provide relevant and accurate information through research, the attendance of trainings, and/or meeting with internal and external subject matter experts to ensure rules and statutory requirements are enforced. This position will be an integral part of the CHS quality assurance team and will need to work with area managers to ensure smooth and accurate information exchanges. This position will coordinate the enforcement process for the following areas: Bedding, Food, Lodging, Licensed Genetic Counselors, Hearing Aid Dealers and Fitters, Medical Micropigmentation, Tattooing, Body Piercing, Licensed Midwives, Diagnostic X-Ray Systems, Pools, Sanitarians and Environmental Specialists, and other areas as assigned. This position will lead focused quality improvement projects with internal and external partners to promote compliance with public health standards. This position is responsible for protecting public health and safety of the consumer by implementing and following enforcement protocols. Position Responsibilities /Essential Functions • Knowledgeable of rules and statutes related to each program area to shepherd the enforcement process. • Identify future resource needs, priorities for program areas, and set timetables for enforcement deliverables. • Ensures quarterly, biannual, and yearly performance standards are met to comply with rule, statute, and policy. • Coordinates execution of enforcement actions, complaint process, and tracking of all deliverables. • Promotes a collaborative environment to promote smooth processes, cross training, and knowledgeable staff. • Learns and implements with fidelity all rules, statutes, and policies related to compliance and enforcement. • Works with agency leadership and policy personnel to review and amend agency rules related to CHS enforcement as needed. • Develops, reviews, and maintains all written policies, procedures, forms, and other documents for the Enforcement Division of CHS. • Ensures staff are operating using the written protocols and standards. • Tracks all activity and organizes information in a logical and easy-to-understand manner. • Ability to provide data from tracking protocols immediately when prompted. Other Duties • Demonstrates knowledge of and supports mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality standards, and the code of ethical behavior. • Works effectively in team environment, participating and assisting their peers to provide a satisfactory customer service experience. • All other duties as assigned. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Education and Experience Bachelor’s degree and four years of consultative or administrative experience in public health, public administration, business, social work, or guidance and counseling, or a closely related field; or an equivalent combination of education and experience, substituting one year of additional qualifying experience for each year of the required education. Preferred Qualifications Master’s degree and four years of managerial, consultative or administrative supervisory experience in public health, public administration, business, social work, or guidance and counseling, or a closely related field; or an equivalent combination of education and experience, substituting one year of additional qualifying experience for each year of the required education. Valued Knowledge, skills and abilities • Knowledge of state laws and rules relative to Occupational Licensing Division programs, skills in planning, coordinating and evaluating the activities of the program areas, and skills in applying supervisory principles and practices. • Ability to interpret and apply policy to the programs within Occupational Licensing. • Ability to communicate effectively, both orally and in writing; and to supervise and evaluate personnel and program performance. • Ability to analyze and solve complex and difficult problems of organization and management; and to present current, concise, and up-to-date information concerning the programs within the Occupational Licensing Division. • Proficient in Microsoft Word, Publisher, Excel, PowerPoint, SharePoint, Access, and Adobe Acrobat. Physical Demands and Work Environment This job is based out of the central office and may require occasional travel Equal Opportunity Employment The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability. Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub .
Introduction This examination is being given to fill one vacancy in the Emergency Medical Services Department and to establish an eligible list to fill future vacancies. Resumes will not be accepted in lieu of an application. A completed application must be postmarked or received online by the final filing deadline. INCENTIVES for HARD to RECRUIT/Retention The following incentives and bonuses may be available for eligible new hires. Incentives and bonuses are subject to approval by Human Resources: • Vacation Accrual Rate: San Joaquin County vacation accrual rate consistent with the candidate's total years of public service. • Sick Leave: Candidates leaving other employment may receive credit for actual non-reimbursable sick leave hours (up to 160 hours) from their last agency. Hours shall be subject to San Joaquin County's minimum sick leave cash out provisions. • New Hire Retention Bonus: $2,000 upon completion of first year equivalent employment (2,080 hours) $1,000 upon completion of third year equivalent employment (6,240 hours) $3,000 upon completion of sixth year equivalent employment (12,480 hours) NOTE: All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail. TYPICAL DUTIES Plans, coordinates, and implements the County’s trauma care system and other critical care systems; evaluates trauma/specialty care performance and makes recommendations to the Emergency Medical Services Administrator. Develops, organizes, implements, reviews and maintains trauma and specialty care quality improvement program functions and activities; identifies trends for improvement; prepares statistical indicators, narrative reports and collateral. Monitors trauma and specialty care center contracts for compliance; conducts audits and site visits to ensure compliance with regulatory standards and policies; assists with investigations of emergency medical services personnel and the disciplinary review process pursuant to state guidelines and regulations; makes recommendations for disciplinary actions. Compiles, analyzes, and prepares a variety of statistical and analytical documents and reports to meet standards and compliance; maintains the EMS Agency’s central trauma registry; evaluates documents and forms to ensure compliance with established policies and procedures and to determine quality of patient care; maintains data and records. Participates in development and implementation of policies, procedures and treatment guidelines for the County pre-hospital and trauma care systems and for other Agency plans; researches and analyzes laws, policies, and relevant regulatory requirements; develops policy statements for approval. Designs and conducts training for the system participants and the public; facilitates the coordination of injury prevention programs. Acts as a liaison with agencies related to trauma and specialty care; leads the trauma audit committee and serves on various committees as assigned; speaks before groups; may disseminate information on Emergency Medical Service programs to the public. May design grant projects; prepare grant proposals and implement and monitor grant projects; may assist with drafting contracts. Assists other Emergency Medical Services staff during disaster and multi-casualty incidents, as required. Performs related duties as assigned. MINIMUM QUALIFICATIONS Education : Graduation from an accredited four-year college or university with a major in nursing or health services administration or a closely related field. Experience : Three years of experience in the delivery of emergency medicine, intensive care, or prehospital care; preferably in a designated trauma center or critical care transport environment. Substitution: Graduation from an accredited two-year college with 2 years of direct experience administering or managing: 1) a trauma program for a local EMS agency or; 2) a trauma service, or emergency department, or intensive care service in a designated trauma center may substitute for graduation from an accredited four-year college or university with a major in nursing or health services administration or a closely related field. Certification: Possession of certification in Advanced Cardiac Life Support (ACLS) is required. Certification as Certified Emergency Nurse (CEN), Certified Critical Care Nurse (CCRN), or Trauma Nurse Core Course (TNCC) is desirable. Licenses : Possession of a valid California registered nursing license and driver’s license. KNOWLEDGE Theory, techniques, and practices of emergency medical and trauma care; developments in patient care; principles and practices of emergency medical services quality improvement programs; principles of planning and management of emergency medical services; principles and practices of applicable laws, rules and regulations for emergency medical services; methods of research and statistical gathering, analysis and presentation; basic computer operations, including software pertinent to statistical analysis and data collection; principles and practices of developing, writing and negotiating contracts and grants; basic principles of record keeping. ABILITY Plan, coordinate and implement quality improvement and trauma systems; plan, organize and conduct training and other programs; develop basic teaching plans; interpret, explain and apply complex rules and regulations, policies, and contract provisions; conduct regulatory audits and prepare analysis of findings; make effective presentations to individuals and groups; write contracts and grants; prepare complex reports and statistical data; utilize computers and office automation equipment; express oneself clearly and concisely, both orally and in writing; establish and maintain effective working relationships with a variety of agencies, organizations, and individuals; perform public speaking. PHYSICAL/MENTAL REQUIREMENTS Mobility -Frequent operation of a data entry device; repetitive motion; sitting for long periods; occasional standing, walking, pushing, pulling, bending, squatting, driving; Lifting -Frequently 5 pounds or less; occasionally 5 to 30 pounds; Visual -Constant good overall vision and reading/close-up work; read computer screens; frequent color perception and eye/hand coordination; occasional depth perception and peripheral vision; Dexterity -Occasional holding, reaching, grasping, repetitive motion; writing; Hearing/Talking -Frequent hearing normal speech, hearing/talking on the telephone, talking in person; Emotional/Psychological -Frequent decision making, concentration, and public contact/speaking; occasional travel; Special requirements: may require working weekends/nights/overtime; working alone; Environment -May require working in cold, heat, rain; poor ventilation; occasional noise. San Joaquin County complies with the Americans with Disabilities Act (ADA) and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to Equal Employment Opportunity Division (sjgov.org) . Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. BENEFITS Health Insurance : San Joaquin County provides full-time employees and part-time employees eligible for benefits with a choice of three health plans: a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the cost of the premiums. Dependent coverage is available for all plans. Dental Insurance : The County provides employees with a choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employee’s expense. Vision Insurance : The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employee’s expense. For more detailed information on the County’s benefits program, visit our website at www.sjgov.org under Human Resources/Benefits. Life Insurance : The County provides eligible employees with life insurance coverage as follows: 1 but less than 3 years of continuous service: $1,000 3 but less than 5 years of continuous service: $3,000 5 but less than 10 years of continuous service: $5,000 10 years of continuous service or more: $10,000 Employees may purchase additional term life insurance up to a maximum of $200,000 at the group rate. 125 Flexible Benefits Plan : This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit). Retirement Plan : Employees of the County are covered by the County Retirement Act of 1937. Please visit the San Joaquin County Employees’ Retirement Association (SJCERA) at www.sjcera.org for more information. NOTE: If you are receiving a retirement allowance from another California county covered by the County Employees’ Retirement Act of 1937 or from any governmental agency covered by the California Public Employees’ Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance. Deferred Compensation : The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $22,500 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $30,000.The Roth IRA (after tax) is also now available. Vacation : Maximum earned vacation is 15 days each year up to 10 years; 20 days after 10 years; and 23 days after 20 years. Accrual rate is prorated for part-time employees eligible for benefits. Holiday : 14 paid holidays per year. Educational Leave : Each fiscal year, department heads grant 40 hours to full-time employees or 24 hours to part-time employees eligible for benefits of educational leave that are not carried beyond the end of the fiscal year. Sick Leave : 12 working days of sick leave annually with unlimited accumulation. Sick leave incentive : An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one-half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year. Bereavement Leave : 3 days of paid leave for the death of an immediate family member, 2 additional days of accrued leave for death of employee’s spouse, domestic partner, parent or child. Merit Salary Increase : New employees will receive the starting salary, which is the first step of the salary range. After employees serve 52 weeks (2080 hours) on each step of the range (1840 hours for part-time employees), they are eligible for a merit increase to the next step. Standby Pay : Employees designated by appointing authority to be in standby status is compensated at 33.33% of their regular hourly rate. Educational Supplement: Any bargaining unit nurse who meets at least one of the following criteria will receive an Educational Supplement equal to 5% of their base salary: For those classifications that require an Associate's Degree of Nursing, the nurse has a Bachelor's of Science in Nursing. (Nurses who work in Mental Health may substitute a Bachelor's Degree in Pyschology or Social Worker for a degree in Nursing.) For those classifications that require a Bachelor's of Science in Nursing, the nurse has a Master's of Science in Nursing. Possess National or approved International certification in the specialty area in which the nurse currently is assigned. Possess CCRN Certification and active ACLS Certificate. Provide proof of completion of a critical care class and active ACLS Certificate. License/Certificate Fees : The County provides reimbursement for specific classifications under the CNA MOU for fees required to renew State required license/certification. Fees associated with initial license/certification will not be covered. Pre-Employment Physical Exam : If required, will be conducted at San Joaquin County General Hospital at no cost to the employee. Job Sharing : Any regular, permanent full-time employee may agree to job-share a position, subject to approval by a Department Head and the Director of Human Resources. Educational Reimbursement Program : The County offers an Educational Reimbursement Program. Eligible employees (civil service and part-time eligible for benefits) may be reimbursed for career-related course work taken on the employee’s own time up to $850 per fiscal year; an employee enrolled in an approved degree program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year per fiscal year. Parking Supplemental Downtown Stockton : The County contributes up to $17 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area. School Activities : Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children’s school activities. Selection Procedures Applicants who meet the minimum qualifications will go through the following examination process: Written Exam : The civil service written exam is a multiple choice format. If the written exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Oral Exam : The oral exam is a structured interview process that will assess the candidate’s education, training, and experience and may include a practical exercise. The oral exam selection process is not a hiring interview. A panel of up to four people will determine the candidate’s score and rank for placement on the eligible list. Top candidates from the eligible list are referred for hiring interviews. If the oral exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Written & Oral Exam: If both a written exam and an oral exam is administered, the written exam is weighted at 60% and the oral exam is weighted at 40% unless otherwise indicated on the announcement. Candidates must achieve a minimum rating of 70% on each examination in order to be placed on the eligible list. Rate-out: A rate-out is an examination that involves a paper rating of the candidate’s application using the following criteria: education, training, and experience. Candidates will not be scheduled for the rate-out process. Note: The rating of 70 referred to may be the same or other than an arithmetic 70% of the total possible points. Testing Accommodation: Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Veteran’s Points : Eligible veterans, unmarried widows and widowers of veterans of the United States Armed Forces who have been honorably discharged and who have served during wartime shall be given veteran’s points in initial appointment to County service. Eligible veterans receive 5 points and eligible disabled veterans receive 10 points. Disabled veterans must submit a recent award letter stating a 10% service connected disability issued by the United States Veterans Administration. Note: A copy of your DD214 showing the discharge type must be received in the Human Resources by the date of the examination. Acceptable wartime service dates: September 16, 1940 to December 31, 1946 June 27, 1950 to January 31, 1955 August 5, 1964 to May 7, 1975 Persian Gulf War, August 2, 1990, through a date to be set by law or Presidential Proclamation. Eligible Lists: Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for nine months, but may be extended by the Human Resources Director for a period which shall not exceed a total of three years from the date established. Certification/Referral: Names from the eligible list will be referred to the hiring department by the following methods. Rule of the Rank: The top rank or ranks of eligibles will be referred for hiring interviews. The minimum number of names to be referred will be equal to the number of positions plus nine, or 10% of the eligible list, whichever is higher. When filling nine or more positions in a department at the same time, the top rank or ranks will be referred and the minimum number of names shall be two times the number of positions to be filled or 10% of the eligible list, whichever is higher. This applies only to open competitive recruitments. Rule of Five: The top five names will be referred for hiring interviews. This applies only to department or countywide promotional examination. Rule of the List: For classifications designated by the Director of Human Resources, the entire eligible list will be referred to the department. Physical Exam: Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-Employment Drug Screening Exam: Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grand parent, grand child or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when; They are related to the Appointing Authority or The employment would result in one of them supervising the work of the other. Department Head may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility: If you are offered a job you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. HOW TO APPLY Apply Online: www.sjgov.org/department/hr By mail or in person: San Joaquin County Human Resources 44 N. San Joaquin Street Suite 330 Stockton, CA 95202 Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: (209) 468-3370 Job Line: For current employment opportunities please call our 24-hour job line at (209) 468-3377. When a final filing date is indicated, applications must be filed with the Human Resources Division before 5:00 p.m. or postmarked by the final filing date. Resumes will not be accepted in lieu of an application. Applications sent through county inter-office mail, which are not received by the final filing date, will not be accepted. ( The County assumes no responsibility for mailed applications which are not received by the Human Resources Division) . San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: Continuous
Mar 23, 2024
Full Time
Introduction This examination is being given to fill one vacancy in the Emergency Medical Services Department and to establish an eligible list to fill future vacancies. Resumes will not be accepted in lieu of an application. A completed application must be postmarked or received online by the final filing deadline. INCENTIVES for HARD to RECRUIT/Retention The following incentives and bonuses may be available for eligible new hires. Incentives and bonuses are subject to approval by Human Resources: • Vacation Accrual Rate: San Joaquin County vacation accrual rate consistent with the candidate's total years of public service. • Sick Leave: Candidates leaving other employment may receive credit for actual non-reimbursable sick leave hours (up to 160 hours) from their last agency. Hours shall be subject to San Joaquin County's minimum sick leave cash out provisions. • New Hire Retention Bonus: $2,000 upon completion of first year equivalent employment (2,080 hours) $1,000 upon completion of third year equivalent employment (6,240 hours) $3,000 upon completion of sixth year equivalent employment (12,480 hours) NOTE: All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail. TYPICAL DUTIES Plans, coordinates, and implements the County’s trauma care system and other critical care systems; evaluates trauma/specialty care performance and makes recommendations to the Emergency Medical Services Administrator. Develops, organizes, implements, reviews and maintains trauma and specialty care quality improvement program functions and activities; identifies trends for improvement; prepares statistical indicators, narrative reports and collateral. Monitors trauma and specialty care center contracts for compliance; conducts audits and site visits to ensure compliance with regulatory standards and policies; assists with investigations of emergency medical services personnel and the disciplinary review process pursuant to state guidelines and regulations; makes recommendations for disciplinary actions. Compiles, analyzes, and prepares a variety of statistical and analytical documents and reports to meet standards and compliance; maintains the EMS Agency’s central trauma registry; evaluates documents and forms to ensure compliance with established policies and procedures and to determine quality of patient care; maintains data and records. Participates in development and implementation of policies, procedures and treatment guidelines for the County pre-hospital and trauma care systems and for other Agency plans; researches and analyzes laws, policies, and relevant regulatory requirements; develops policy statements for approval. Designs and conducts training for the system participants and the public; facilitates the coordination of injury prevention programs. Acts as a liaison with agencies related to trauma and specialty care; leads the trauma audit committee and serves on various committees as assigned; speaks before groups; may disseminate information on Emergency Medical Service programs to the public. May design grant projects; prepare grant proposals and implement and monitor grant projects; may assist with drafting contracts. Assists other Emergency Medical Services staff during disaster and multi-casualty incidents, as required. Performs related duties as assigned. MINIMUM QUALIFICATIONS Education : Graduation from an accredited four-year college or university with a major in nursing or health services administration or a closely related field. Experience : Three years of experience in the delivery of emergency medicine, intensive care, or prehospital care; preferably in a designated trauma center or critical care transport environment. Substitution: Graduation from an accredited two-year college with 2 years of direct experience administering or managing: 1) a trauma program for a local EMS agency or; 2) a trauma service, or emergency department, or intensive care service in a designated trauma center may substitute for graduation from an accredited four-year college or university with a major in nursing or health services administration or a closely related field. Certification: Possession of certification in Advanced Cardiac Life Support (ACLS) is required. Certification as Certified Emergency Nurse (CEN), Certified Critical Care Nurse (CCRN), or Trauma Nurse Core Course (TNCC) is desirable. Licenses : Possession of a valid California registered nursing license and driver’s license. KNOWLEDGE Theory, techniques, and practices of emergency medical and trauma care; developments in patient care; principles and practices of emergency medical services quality improvement programs; principles of planning and management of emergency medical services; principles and practices of applicable laws, rules and regulations for emergency medical services; methods of research and statistical gathering, analysis and presentation; basic computer operations, including software pertinent to statistical analysis and data collection; principles and practices of developing, writing and negotiating contracts and grants; basic principles of record keeping. ABILITY Plan, coordinate and implement quality improvement and trauma systems; plan, organize and conduct training and other programs; develop basic teaching plans; interpret, explain and apply complex rules and regulations, policies, and contract provisions; conduct regulatory audits and prepare analysis of findings; make effective presentations to individuals and groups; write contracts and grants; prepare complex reports and statistical data; utilize computers and office automation equipment; express oneself clearly and concisely, both orally and in writing; establish and maintain effective working relationships with a variety of agencies, organizations, and individuals; perform public speaking. PHYSICAL/MENTAL REQUIREMENTS Mobility -Frequent operation of a data entry device; repetitive motion; sitting for long periods; occasional standing, walking, pushing, pulling, bending, squatting, driving; Lifting -Frequently 5 pounds or less; occasionally 5 to 30 pounds; Visual -Constant good overall vision and reading/close-up work; read computer screens; frequent color perception and eye/hand coordination; occasional depth perception and peripheral vision; Dexterity -Occasional holding, reaching, grasping, repetitive motion; writing; Hearing/Talking -Frequent hearing normal speech, hearing/talking on the telephone, talking in person; Emotional/Psychological -Frequent decision making, concentration, and public contact/speaking; occasional travel; Special requirements: may require working weekends/nights/overtime; working alone; Environment -May require working in cold, heat, rain; poor ventilation; occasional noise. San Joaquin County complies with the Americans with Disabilities Act (ADA) and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to Equal Employment Opportunity Division (sjgov.org) . Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. BENEFITS Health Insurance : San Joaquin County provides full-time employees and part-time employees eligible for benefits with a choice of three health plans: a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the cost of the premiums. Dependent coverage is available for all plans. Dental Insurance : The County provides employees with a choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employee’s expense. Vision Insurance : The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employee’s expense. For more detailed information on the County’s benefits program, visit our website at www.sjgov.org under Human Resources/Benefits. Life Insurance : The County provides eligible employees with life insurance coverage as follows: 1 but less than 3 years of continuous service: $1,000 3 but less than 5 years of continuous service: $3,000 5 but less than 10 years of continuous service: $5,000 10 years of continuous service or more: $10,000 Employees may purchase additional term life insurance up to a maximum of $200,000 at the group rate. 125 Flexible Benefits Plan : This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit). Retirement Plan : Employees of the County are covered by the County Retirement Act of 1937. Please visit the San Joaquin County Employees’ Retirement Association (SJCERA) at www.sjcera.org for more information. NOTE: If you are receiving a retirement allowance from another California county covered by the County Employees’ Retirement Act of 1937 or from any governmental agency covered by the California Public Employees’ Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance. Deferred Compensation : The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $22,500 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $30,000.The Roth IRA (after tax) is also now available. Vacation : Maximum earned vacation is 15 days each year up to 10 years; 20 days after 10 years; and 23 days after 20 years. Accrual rate is prorated for part-time employees eligible for benefits. Holiday : 14 paid holidays per year. Educational Leave : Each fiscal year, department heads grant 40 hours to full-time employees or 24 hours to part-time employees eligible for benefits of educational leave that are not carried beyond the end of the fiscal year. Sick Leave : 12 working days of sick leave annually with unlimited accumulation. Sick leave incentive : An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one-half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year. Bereavement Leave : 3 days of paid leave for the death of an immediate family member, 2 additional days of accrued leave for death of employee’s spouse, domestic partner, parent or child. Merit Salary Increase : New employees will receive the starting salary, which is the first step of the salary range. After employees serve 52 weeks (2080 hours) on each step of the range (1840 hours for part-time employees), they are eligible for a merit increase to the next step. Standby Pay : Employees designated by appointing authority to be in standby status is compensated at 33.33% of their regular hourly rate. Educational Supplement: Any bargaining unit nurse who meets at least one of the following criteria will receive an Educational Supplement equal to 5% of their base salary: For those classifications that require an Associate's Degree of Nursing, the nurse has a Bachelor's of Science in Nursing. (Nurses who work in Mental Health may substitute a Bachelor's Degree in Pyschology or Social Worker for a degree in Nursing.) For those classifications that require a Bachelor's of Science in Nursing, the nurse has a Master's of Science in Nursing. Possess National or approved International certification in the specialty area in which the nurse currently is assigned. Possess CCRN Certification and active ACLS Certificate. Provide proof of completion of a critical care class and active ACLS Certificate. License/Certificate Fees : The County provides reimbursement for specific classifications under the CNA MOU for fees required to renew State required license/certification. Fees associated with initial license/certification will not be covered. Pre-Employment Physical Exam : If required, will be conducted at San Joaquin County General Hospital at no cost to the employee. Job Sharing : Any regular, permanent full-time employee may agree to job-share a position, subject to approval by a Department Head and the Director of Human Resources. Educational Reimbursement Program : The County offers an Educational Reimbursement Program. Eligible employees (civil service and part-time eligible for benefits) may be reimbursed for career-related course work taken on the employee’s own time up to $850 per fiscal year; an employee enrolled in an approved degree program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year per fiscal year. Parking Supplemental Downtown Stockton : The County contributes up to $17 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area. School Activities : Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children’s school activities. Selection Procedures Applicants who meet the minimum qualifications will go through the following examination process: Written Exam : The civil service written exam is a multiple choice format. If the written exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Oral Exam : The oral exam is a structured interview process that will assess the candidate’s education, training, and experience and may include a practical exercise. The oral exam selection process is not a hiring interview. A panel of up to four people will determine the candidate’s score and rank for placement on the eligible list. Top candidates from the eligible list are referred for hiring interviews. If the oral exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Written & Oral Exam: If both a written exam and an oral exam is administered, the written exam is weighted at 60% and the oral exam is weighted at 40% unless otherwise indicated on the announcement. Candidates must achieve a minimum rating of 70% on each examination in order to be placed on the eligible list. Rate-out: A rate-out is an examination that involves a paper rating of the candidate’s application using the following criteria: education, training, and experience. Candidates will not be scheduled for the rate-out process. Note: The rating of 70 referred to may be the same or other than an arithmetic 70% of the total possible points. Testing Accommodation: Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Veteran’s Points : Eligible veterans, unmarried widows and widowers of veterans of the United States Armed Forces who have been honorably discharged and who have served during wartime shall be given veteran’s points in initial appointment to County service. Eligible veterans receive 5 points and eligible disabled veterans receive 10 points. Disabled veterans must submit a recent award letter stating a 10% service connected disability issued by the United States Veterans Administration. Note: A copy of your DD214 showing the discharge type must be received in the Human Resources by the date of the examination. Acceptable wartime service dates: September 16, 1940 to December 31, 1946 June 27, 1950 to January 31, 1955 August 5, 1964 to May 7, 1975 Persian Gulf War, August 2, 1990, through a date to be set by law or Presidential Proclamation. Eligible Lists: Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for nine months, but may be extended by the Human Resources Director for a period which shall not exceed a total of three years from the date established. Certification/Referral: Names from the eligible list will be referred to the hiring department by the following methods. Rule of the Rank: The top rank or ranks of eligibles will be referred for hiring interviews. The minimum number of names to be referred will be equal to the number of positions plus nine, or 10% of the eligible list, whichever is higher. When filling nine or more positions in a department at the same time, the top rank or ranks will be referred and the minimum number of names shall be two times the number of positions to be filled or 10% of the eligible list, whichever is higher. This applies only to open competitive recruitments. Rule of Five: The top five names will be referred for hiring interviews. This applies only to department or countywide promotional examination. Rule of the List: For classifications designated by the Director of Human Resources, the entire eligible list will be referred to the department. Physical Exam: Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-Employment Drug Screening Exam: Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grand parent, grand child or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when; They are related to the Appointing Authority or The employment would result in one of them supervising the work of the other. Department Head may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility: If you are offered a job you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. HOW TO APPLY Apply Online: www.sjgov.org/department/hr By mail or in person: San Joaquin County Human Resources 44 N. San Joaquin Street Suite 330 Stockton, CA 95202 Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: (209) 468-3370 Job Line: For current employment opportunities please call our 24-hour job line at (209) 468-3377. When a final filing date is indicated, applications must be filed with the Human Resources Division before 5:00 p.m. or postmarked by the final filing date. Resumes will not be accepted in lieu of an application. Applications sent through county inter-office mail, which are not received by the final filing date, will not be accepted. ( The County assumes no responsibility for mailed applications which are not received by the Human Resources Division) . San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: Continuous
Training Program Coordinator (Grievance and Appeals) CalOptima CalOptima Health is seeking a highly motivated an experienced Training Program Coordinator (Grievance and Appeals) to join our team. The Training Program Coordinator will provide grievance and appeals specialized tasks relevant to an assigned programs and projects. The incumbent will design, develop and effectively deliver a training program for Grievance & Appeals (GARS) staff. The incumbent will be responsible for auditing grievance and appeal activity performed with the GARS department following regulatory and internal guidelines in conjunction with CalOptima Health policies and procedures. The incumbent will review quality assurance results and provide member and provider grievance and appeals training based on internal and external audit results. The incumbent will provide general trend information to management. The incumbent will provide assistance to the Office of Compliance department with internal audits and Centers for Medicare & Medicaid Services (CMS), Department of Health Care Services (DHCS) or Department of Managed Health Care (DMHC) audits, as well as research and distribute updates based on regulatory guidelines. The incumbent will have specialized background or knowledge regarding grievance, appeals, provider dispute resolution, authorization rules, claims processing and division of financial responsibility and regulatory guidelines relevant to grievance and appeals. The incumbent will often work independently, performing research and administrative duties. The incumbent will exercise discretion and judgment and may coordinate a function and the work of others within the program/project. Position Information: Department: Grievance & Appeals Salary Grade: H - $59,000 - $89,782 Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 80% - Program Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Develops and maintains a comprehensive training program and conducts new hire training. Conducts training audits using CalOptima Health approved tools that are consistent with all regulatory, contractual and accrediting standards and requirements. Analyzes and reviews case files to determine if the appropriate case classified was utilized based on regulatory guidelines. Develops reporting and trending for management. Analyzes and reviews case files to determine if cases were resolved within the required regulatory timeframe. Analyzes and reviews case files to determine if the case was handled appropriately based on regulatory and internal guidelines in conjunction with CalOptima Health policies and procedures. Analyzes and reviews grievance and appeal resolution letter(s) to determine if all member or provider complaints were identified and resolved appropriately. Analyzes and reviews grievance and appeal letters to ensure appeal language is appropriate to each line of business and complaint type was accurately utilized. Audits all decisions that have been overturned to determine if they have been effectuated timely and accurately. Conducts oversight of the day-to-day grievance & appeals processes for new hires. Conducts training on changes to workflow(s) based on departmental updates and based on errors identified during internal and external audits. Determines on-going training needs as well as identify cross-training opportunities. Provides feedback (report card) to new staff on opportunities for improvement. Compiles, summarizes and provides recommendations for improvement based on audit results to the upper management. Works closely with management to identify any training, system or workflow opportunities related to member grievance and appeals and provider grievances, disputes and appeals. 15% - Administrative Support Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Develops, updates and maintains desktop level procedures. Serves as a liaison between GARS, Office of Compliance and Regulatory Affairs for regulatory updates, provides updates during weekly/monthly meetings and conducts trainings on the changes as needed. 5% - Completes other projects and duties as assigned. Minimum Qualifications: High School diploma or equivalent required. 2 years of health care management experience, preferably in managed care environment in related area of responsibility (i.e., customer service, member grievances and appeals and/or provider grievances and appeals) required. HMO, Medicare, Medi-Cal/Medicaid and health services experience required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: Bachelor's degree. Experience in training in a managed care environment. Experience in development and presentation of training tools and materials. Medicare and Medi-Cal customer service and claims experience. Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Farsi, Chinese, Korean, Spanish, Vietnamese). Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 11, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/training-program-coordinator-grievance-and-appeals-505-city-parkway-california-united-states Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-45f04455a780ae4ebb54276cedcee63c
Apr 02, 2024
Full Time
Training Program Coordinator (Grievance and Appeals) CalOptima CalOptima Health is seeking a highly motivated an experienced Training Program Coordinator (Grievance and Appeals) to join our team. The Training Program Coordinator will provide grievance and appeals specialized tasks relevant to an assigned programs and projects. The incumbent will design, develop and effectively deliver a training program for Grievance & Appeals (GARS) staff. The incumbent will be responsible for auditing grievance and appeal activity performed with the GARS department following regulatory and internal guidelines in conjunction with CalOptima Health policies and procedures. The incumbent will review quality assurance results and provide member and provider grievance and appeals training based on internal and external audit results. The incumbent will provide general trend information to management. The incumbent will provide assistance to the Office of Compliance department with internal audits and Centers for Medicare & Medicaid Services (CMS), Department of Health Care Services (DHCS) or Department of Managed Health Care (DMHC) audits, as well as research and distribute updates based on regulatory guidelines. The incumbent will have specialized background or knowledge regarding grievance, appeals, provider dispute resolution, authorization rules, claims processing and division of financial responsibility and regulatory guidelines relevant to grievance and appeals. The incumbent will often work independently, performing research and administrative duties. The incumbent will exercise discretion and judgment and may coordinate a function and the work of others within the program/project. Position Information: Department: Grievance & Appeals Salary Grade: H - $59,000 - $89,782 Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 80% - Program Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Develops and maintains a comprehensive training program and conducts new hire training. Conducts training audits using CalOptima Health approved tools that are consistent with all regulatory, contractual and accrediting standards and requirements. Analyzes and reviews case files to determine if the appropriate case classified was utilized based on regulatory guidelines. Develops reporting and trending for management. Analyzes and reviews case files to determine if cases were resolved within the required regulatory timeframe. Analyzes and reviews case files to determine if the case was handled appropriately based on regulatory and internal guidelines in conjunction with CalOptima Health policies and procedures. Analyzes and reviews grievance and appeal resolution letter(s) to determine if all member or provider complaints were identified and resolved appropriately. Analyzes and reviews grievance and appeal letters to ensure appeal language is appropriate to each line of business and complaint type was accurately utilized. Audits all decisions that have been overturned to determine if they have been effectuated timely and accurately. Conducts oversight of the day-to-day grievance & appeals processes for new hires. Conducts training on changes to workflow(s) based on departmental updates and based on errors identified during internal and external audits. Determines on-going training needs as well as identify cross-training opportunities. Provides feedback (report card) to new staff on opportunities for improvement. Compiles, summarizes and provides recommendations for improvement based on audit results to the upper management. Works closely with management to identify any training, system or workflow opportunities related to member grievance and appeals and provider grievances, disputes and appeals. 15% - Administrative Support Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Develops, updates and maintains desktop level procedures. Serves as a liaison between GARS, Office of Compliance and Regulatory Affairs for regulatory updates, provides updates during weekly/monthly meetings and conducts trainings on the changes as needed. 5% - Completes other projects and duties as assigned. Minimum Qualifications: High School diploma or equivalent required. 2 years of health care management experience, preferably in managed care environment in related area of responsibility (i.e., customer service, member grievances and appeals and/or provider grievances and appeals) required. HMO, Medicare, Medi-Cal/Medicaid and health services experience required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: Bachelor's degree. Experience in training in a managed care environment. Experience in development and presentation of training tools and materials. Medicare and Medi-Cal customer service and claims experience. Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Farsi, Chinese, Korean, Spanish, Vietnamese). Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 11, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/training-program-coordinator-grievance-and-appeals-505-city-parkway-california-united-states Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-45f04455a780ae4ebb54276cedcee63c
CITY OF PLACENTIA, CA
Placentia, California, United States
Description THE CITY OF PLACENTIA IS NOW RECRUITING FOR THE POSITION OF ENVIRONMENTAL SERVICES COORDINATOR $63,213.60 - $78,014.08/Annually + EXCELLENT BENEFITS (4/10 Work Schedule; Monday - Thursday from 6:30 am - 4:30 pm) VIEW RECRUITMENT BROCHURE & BENEFITS INFORMATION JOIN OUR DYNAMIC PUBLIC WORKS TEAM! Are you passionate about making a positive impact on the environment and community? We are seeking a motivated and dedicated individual to join our Public Works Team in a key role focused on planning, organizing, and implementing the City's environmental services programs including the City’s upcoming SB 1383 Organic Waste Recycling Program. As a vital member of our team, you will contribute to the success of solid waste and recycling initiatives while providing crucial support to the Public Works Department. THE POSITION: Under general supervision, you will play a pivotal role in public outreach programs, ensuring regulatory compliance, and overseeing day-to-day management and implementation of specific projects including the City’s Solid Waste and Recycling Franchise Agreement. Collaboration is key as you coordinate with external agencies and organizations, facilitating seamless communication and teamwork. Your responsibilities will also encompass data management and reporting, showcasing your analytical skills and attention to detail. If you thrive in a dynamic work environment, are passionate about environmental sustainability, and possess the drive to make a difference, we encourage you to apply! This role offers a unique opportunity to administer grant-funded projects, contribute to the betterment of our community, and take on diverse responsibilities that will keep you engaged and challenged. Join us in shaping a greener, more sustainable future for our city. GENERAL PURPOSE: Under general supervision, plans, organizes and implements the City's environmental services programs including solid waste and recycling programs. Supports the Public Administration Divisions by providing support for public outreach programs, regulatory compliance, day-to-day management and implementation of specific projects, coordination with outside agencies and organizations, and data management and reporting; administer grant-funded projects; and performs other related duties as assigned. THE ORGANIZATION At the City of Placentia, we strive to make a difference by continually developing our progressive and innovative workforce. Our team works together to foster an environment that promotes diversity, creativity, and respect for everyone’s opinions to ensure a better result for the community we serve. The City believes in a philosophy of continuous improvement and seeks to provide employees with a number of professional development opportunities, including citywide leadership academies, Departmental Retreats, professional coaching, and more. If you are interested in a public sector career with an established agency dedicated to improving the way its employees work, develop, and thrive, this position would be an excellent opportunity for you . Don't Wait; Apply Today! Examples of Duties The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this position. Supports and coordinates the assessment of the viability, development, and execution of environmental management initiatives related to sustainability, waste reduction, energy efficiency, renewable energy, and stormwater quality within the Public Works Department. Ensures adherence to City, State, and Federal guidelines concerning the City's waste management, recycling, and organics recycling initiatives. Offers support in implementing, coordinating, and overseeing waste management endeavors, such as residential and commercial recycling, and other waste diversion activities. Assists in supervising the day-to-day tasks linked to the administration of the City's waste management franchise agreement, encompassing data analysis, addressing service-related concerns and grievances from residents and businesses, and facilitating meetings. Conducts waste assessments and ensures conformity with national, state, and local statutes governing the City’s environmental initiatives. Issues Notices of Violation and correspondence to residents, property proprietors, tenants, and businesses regarding potential non-compliance with existing waste management regulations, including recycling; conducts follow-up inspections and investigations. Designs, executes, and delivers educational presentations on environmental matters; organizes special events, recycling and efficiency programs, and creates educational materials for schools, the general public, and municipal employees. Engages with business representatives, residents, and visitors on environmental topics, including waste management, recycling, and organics recycling programs for community education and outreach purposes. Investigates, researches, compiles reports, and addresses complaints; responds to inquiries regarding environmental management programs, energy efficiency initiatives, or water efficiency programs. Trains and advises City staff on the enforcement of waste management ordinances and regulations; reviews, endorses, and stays up-to-date on legislative advancements, state laws, local statutes, trends, practices, and procedures concerning the City's environmental programs. Manages the City’s Fats, Oils, and Grease (FOG) program in accordance with the City ordinance and State Water Quality Board mandates; conducts inspections and submits reports to the Orange County Health Agency and relevant authorities, as necessary. Formulates grant proposals, manages budgets, and prepares performance assessments as mandated. Tracks and retains various data, records, and generates periodic reports, maintains work logs and documentation. Performs other relevant duties as delegated. Typical Qualifications EXPERIENCE & EDUCATION: A combination of experience and education that would likely provide the required knowledge and abilities may be qualifying. A typical way to obtain the knowledge and abilities would be: EDUCATION: Graduation from a four-year accredited college or university with a bachelor's degree in environmental studies, environmental science, environmental sustainability, environmental policy, public administration, or a related field of study is rewuired. EXPERIENCE: A minimum of two (2) years of progressively professional full-time experience in the research, analysis, planning, and/or implementation of environmental compliance and/or management programs. Previous experience managing and coordinating environmental sustainability, compliance, and/or management programs for a public agency is desired, but not requried. CERTIFICATIONS & SPECIAL REQUIREMENTS A valid Class C California driver’s License and acceptable driving record is required. Must be able to work extended hours to attend meetings, conduct inspections, make presentations, and evaluate environmental compliance standards. Possession of a 'POST P.C. 832 Arrest and Firearms' certification is desired, but not required; otherwise, t he ability to obtain a obtain 'POST P.C. 832 Arrest and Firearms' certification within one (1) year of employment. KNOWLEDGE OF Basic laws, practices, and procedures regarding the implementation and administration of environmental quality management programs; State and Federal laws and regulations pertaining to solid waste management; presentation and public speaking techniques; methods and techniques of administering environmental contracts for services, especially waste and recycling collection; public relations and conflict resolution methods and techniques; grant writing techniques; record keeping practices; business letter writing and basic report preparation techniques; modern office procedures, methods, and equipment. ABILITY TO Organize inspections, set priorities, and exercise sound independent judgment; interpret, apply, explain and reach sound decisions and achieve compliance with laws, regulations, policies and procedures; train City employees in best management practices related to environmental sustainability; organize and maintain specialized and sensitive records; apply for and administer grants; compose routine correspondence from brief instructions; operate a computer using word processing, PowerPoint and spreadsheet software; communicate clearly and effectively orally and in writing; prepare environmental management and incident reports and related correspondence; use tact and discretion in working with City officials, regulators, business representatives, legal representatives, and the public; establish and maintain effective working relationships with management, staff, regulatory officials, business representatives, residents, and others encountered in the course of work. Supplemental Information PHYSICAL & MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. PHYSICAL DEMANDS While performing the duties of this job, the employee is regularly required to use hands to finger, handle, feel or operate objects, tools, or controls and reach with hands and arms. The position works in both field and office settings. The employee is required to frequently sit and occasionally walk and stand to access work areas and files; stoop, kneel, or crouch to inspect drainage areas; lift and carry records and documents, typically weighing less than 20 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. MENTAL DEMANDS While performing the duties of this class, the employee must be able to use written and oral communication skills; read and interpret data, information and documents; interpret policies and procedures; use math and mathematical reasoning; learn and apply new information or new skills; work under deadlines with constant interruptions; and interact with City staff, management, regulatory officials, business representatives, and the general public; occasionally required to deal with property owners, business representatives and residents in conflict situations. WORK ENVIRONMENT The employee typically works in both field and office conditions. The employee while working outdoors may be and is exposed to variable weather conditions as well as heat, moisture, and traffic. Frequent driving is required for inspection purposes with residents, business representatives, and property owners, and to attend meetings at various City and government facilities. RECRUITMENT PROCESS Applicants must file a concise and complete City application regarding their qualifications for the position online through the Human Resources Department webpage at https://www.governmentjobs.com/careers/Placentia as soon as possible. Applications may be accompanied by a resume describing experience, education, and training in relation to the requirements of the position, however, resumes will not be accepted in lieu of a City employment application. All applications will be reviewed and only those candidates determined to be most qualified on the basis of education, training, and experience, as submitted, will be invited to participate in the selection process. The selection process may include but is not limited to oral interviews and/or written exams and oral presentations. Successful candidates will be placed on the employment-eligible list from which hires may be made. The list is valid for up to one year, or until an insufficient number of candidates remain unless exhausted sooner. EQUAL OPPORTUNITY EMPLOYER The City of Placentia is an Equal Opportunity employer and does not discriminate on the basis of race, color, gender, age, ancestry, national origin, political or religious affiliation, sexual orientation, marital status, veteran status, other non-job related physical or mental disability, medical condition, or other functional limitation in employment or the provision of service. The City is committed to making its programs, services, and activities accessible to individuals with qualified disabilities. If you require reasonable accommodations to complete the employment application and/or participate in the testing process, please contact the Human Resources Office at (714) 993-8141 prior to the filing deadline. We will attempt to reasonably accommodate applicants with disabilities upon request. The City of Placentia's Drug-Free Workplace Policy requires that all applicants undergo substance abuse testing prior to employment. The City of Placentia will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if the City is concerned regarding a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting calcivilrights.ca.gov/fair-chance-act/ . In accordance with California Government Code Section 3100, City of Placentia employees, in the event of a disaster, are considered disaster service workers and may be asked to protect the health, safety, lives, and property of the people of the State. Schedule- The City operates on a "4/10" work schedule. Retirement - The City of Placentia participates in the California Public Employees’ Retirement System (CalPERS) and does not participate in Social Security. 2% @ 60 defined retirement plan (Classic Members) - Applies to employees who, prior to January 1, 2013, were active members of CalPERS or another public employee retirement system through which reciprocity may be established. Employee membership contribution is 7%. 2% @ 62 defined retirement plan (New Members/PEPRA) - Applies to new employees hired on or after January 1, 2013, who are not members of CalPERS or are not members of another public employee retirement system with which reciprocity may be established. Employee membership contribution is 6.75%. Bilingual Pay- An additional pay of $175 per month Health Insurance - Up to $1,877 per month for family coverage to purchase health insurance through the CalPERS Health Benefits program. Medical opt out also available. Dental & Vision Insurance - Fully paid plan for dental and vision insurance. Life Insurance - Fully paid life insurance policy equal to employee's annual salary. Additional life insurance available for purchase. Disability Insurance - Fully paid premiums for short-term and long-term disability insurance. Flexible Spending Account - Employees may voluntarily contribute to a Section 125 Flexible Spending Account. Deferred Compensation - Employees may voluntarily contribute to a deferred compensation plan. Holidays - 13 paid holidays per year. Paid Time Off (Vacation) - Accrual rate of80 hours per year. 80 hours per year; 120 hours after 3 years of service. Alternative Health & Wellness (Sick Leave) - 96 hours per year; this program includes an incentive of up to $1,250 per fiscal year. Holiday Closure - City Hall and most City Services observe a Holiday Closure annually for two weeks at the end of December/beginning of January, including Christmas Eve, Christmas Day, New Year's Eve, and New Year's Day (paid time off varies per year, assignment and Bargaining Unit); City to provide up to sixty-two (62) hours of leave during the 2023-2024 holiday closure. Closing Date/Time: 5/12/2024 11:59 PM Pacific
Apr 16, 2024
Full Time
Description THE CITY OF PLACENTIA IS NOW RECRUITING FOR THE POSITION OF ENVIRONMENTAL SERVICES COORDINATOR $63,213.60 - $78,014.08/Annually + EXCELLENT BENEFITS (4/10 Work Schedule; Monday - Thursday from 6:30 am - 4:30 pm) VIEW RECRUITMENT BROCHURE & BENEFITS INFORMATION JOIN OUR DYNAMIC PUBLIC WORKS TEAM! Are you passionate about making a positive impact on the environment and community? We are seeking a motivated and dedicated individual to join our Public Works Team in a key role focused on planning, organizing, and implementing the City's environmental services programs including the City’s upcoming SB 1383 Organic Waste Recycling Program. As a vital member of our team, you will contribute to the success of solid waste and recycling initiatives while providing crucial support to the Public Works Department. THE POSITION: Under general supervision, you will play a pivotal role in public outreach programs, ensuring regulatory compliance, and overseeing day-to-day management and implementation of specific projects including the City’s Solid Waste and Recycling Franchise Agreement. Collaboration is key as you coordinate with external agencies and organizations, facilitating seamless communication and teamwork. Your responsibilities will also encompass data management and reporting, showcasing your analytical skills and attention to detail. If you thrive in a dynamic work environment, are passionate about environmental sustainability, and possess the drive to make a difference, we encourage you to apply! This role offers a unique opportunity to administer grant-funded projects, contribute to the betterment of our community, and take on diverse responsibilities that will keep you engaged and challenged. Join us in shaping a greener, more sustainable future for our city. GENERAL PURPOSE: Under general supervision, plans, organizes and implements the City's environmental services programs including solid waste and recycling programs. Supports the Public Administration Divisions by providing support for public outreach programs, regulatory compliance, day-to-day management and implementation of specific projects, coordination with outside agencies and organizations, and data management and reporting; administer grant-funded projects; and performs other related duties as assigned. THE ORGANIZATION At the City of Placentia, we strive to make a difference by continually developing our progressive and innovative workforce. Our team works together to foster an environment that promotes diversity, creativity, and respect for everyone’s opinions to ensure a better result for the community we serve. The City believes in a philosophy of continuous improvement and seeks to provide employees with a number of professional development opportunities, including citywide leadership academies, Departmental Retreats, professional coaching, and more. If you are interested in a public sector career with an established agency dedicated to improving the way its employees work, develop, and thrive, this position would be an excellent opportunity for you . Don't Wait; Apply Today! Examples of Duties The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this position. Supports and coordinates the assessment of the viability, development, and execution of environmental management initiatives related to sustainability, waste reduction, energy efficiency, renewable energy, and stormwater quality within the Public Works Department. Ensures adherence to City, State, and Federal guidelines concerning the City's waste management, recycling, and organics recycling initiatives. Offers support in implementing, coordinating, and overseeing waste management endeavors, such as residential and commercial recycling, and other waste diversion activities. Assists in supervising the day-to-day tasks linked to the administration of the City's waste management franchise agreement, encompassing data analysis, addressing service-related concerns and grievances from residents and businesses, and facilitating meetings. Conducts waste assessments and ensures conformity with national, state, and local statutes governing the City’s environmental initiatives. Issues Notices of Violation and correspondence to residents, property proprietors, tenants, and businesses regarding potential non-compliance with existing waste management regulations, including recycling; conducts follow-up inspections and investigations. Designs, executes, and delivers educational presentations on environmental matters; organizes special events, recycling and efficiency programs, and creates educational materials for schools, the general public, and municipal employees. Engages with business representatives, residents, and visitors on environmental topics, including waste management, recycling, and organics recycling programs for community education and outreach purposes. Investigates, researches, compiles reports, and addresses complaints; responds to inquiries regarding environmental management programs, energy efficiency initiatives, or water efficiency programs. Trains and advises City staff on the enforcement of waste management ordinances and regulations; reviews, endorses, and stays up-to-date on legislative advancements, state laws, local statutes, trends, practices, and procedures concerning the City's environmental programs. Manages the City’s Fats, Oils, and Grease (FOG) program in accordance with the City ordinance and State Water Quality Board mandates; conducts inspections and submits reports to the Orange County Health Agency and relevant authorities, as necessary. Formulates grant proposals, manages budgets, and prepares performance assessments as mandated. Tracks and retains various data, records, and generates periodic reports, maintains work logs and documentation. Performs other relevant duties as delegated. Typical Qualifications EXPERIENCE & EDUCATION: A combination of experience and education that would likely provide the required knowledge and abilities may be qualifying. A typical way to obtain the knowledge and abilities would be: EDUCATION: Graduation from a four-year accredited college or university with a bachelor's degree in environmental studies, environmental science, environmental sustainability, environmental policy, public administration, or a related field of study is rewuired. EXPERIENCE: A minimum of two (2) years of progressively professional full-time experience in the research, analysis, planning, and/or implementation of environmental compliance and/or management programs. Previous experience managing and coordinating environmental sustainability, compliance, and/or management programs for a public agency is desired, but not requried. CERTIFICATIONS & SPECIAL REQUIREMENTS A valid Class C California driver’s License and acceptable driving record is required. Must be able to work extended hours to attend meetings, conduct inspections, make presentations, and evaluate environmental compliance standards. Possession of a 'POST P.C. 832 Arrest and Firearms' certification is desired, but not required; otherwise, t he ability to obtain a obtain 'POST P.C. 832 Arrest and Firearms' certification within one (1) year of employment. KNOWLEDGE OF Basic laws, practices, and procedures regarding the implementation and administration of environmental quality management programs; State and Federal laws and regulations pertaining to solid waste management; presentation and public speaking techniques; methods and techniques of administering environmental contracts for services, especially waste and recycling collection; public relations and conflict resolution methods and techniques; grant writing techniques; record keeping practices; business letter writing and basic report preparation techniques; modern office procedures, methods, and equipment. ABILITY TO Organize inspections, set priorities, and exercise sound independent judgment; interpret, apply, explain and reach sound decisions and achieve compliance with laws, regulations, policies and procedures; train City employees in best management practices related to environmental sustainability; organize and maintain specialized and sensitive records; apply for and administer grants; compose routine correspondence from brief instructions; operate a computer using word processing, PowerPoint and spreadsheet software; communicate clearly and effectively orally and in writing; prepare environmental management and incident reports and related correspondence; use tact and discretion in working with City officials, regulators, business representatives, legal representatives, and the public; establish and maintain effective working relationships with management, staff, regulatory officials, business representatives, residents, and others encountered in the course of work. Supplemental Information PHYSICAL & MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. PHYSICAL DEMANDS While performing the duties of this job, the employee is regularly required to use hands to finger, handle, feel or operate objects, tools, or controls and reach with hands and arms. The position works in both field and office settings. The employee is required to frequently sit and occasionally walk and stand to access work areas and files; stoop, kneel, or crouch to inspect drainage areas; lift and carry records and documents, typically weighing less than 20 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. MENTAL DEMANDS While performing the duties of this class, the employee must be able to use written and oral communication skills; read and interpret data, information and documents; interpret policies and procedures; use math and mathematical reasoning; learn and apply new information or new skills; work under deadlines with constant interruptions; and interact with City staff, management, regulatory officials, business representatives, and the general public; occasionally required to deal with property owners, business representatives and residents in conflict situations. WORK ENVIRONMENT The employee typically works in both field and office conditions. The employee while working outdoors may be and is exposed to variable weather conditions as well as heat, moisture, and traffic. Frequent driving is required for inspection purposes with residents, business representatives, and property owners, and to attend meetings at various City and government facilities. RECRUITMENT PROCESS Applicants must file a concise and complete City application regarding their qualifications for the position online through the Human Resources Department webpage at https://www.governmentjobs.com/careers/Placentia as soon as possible. Applications may be accompanied by a resume describing experience, education, and training in relation to the requirements of the position, however, resumes will not be accepted in lieu of a City employment application. All applications will be reviewed and only those candidates determined to be most qualified on the basis of education, training, and experience, as submitted, will be invited to participate in the selection process. The selection process may include but is not limited to oral interviews and/or written exams and oral presentations. Successful candidates will be placed on the employment-eligible list from which hires may be made. The list is valid for up to one year, or until an insufficient number of candidates remain unless exhausted sooner. EQUAL OPPORTUNITY EMPLOYER The City of Placentia is an Equal Opportunity employer and does not discriminate on the basis of race, color, gender, age, ancestry, national origin, political or religious affiliation, sexual orientation, marital status, veteran status, other non-job related physical or mental disability, medical condition, or other functional limitation in employment or the provision of service. The City is committed to making its programs, services, and activities accessible to individuals with qualified disabilities. If you require reasonable accommodations to complete the employment application and/or participate in the testing process, please contact the Human Resources Office at (714) 993-8141 prior to the filing deadline. We will attempt to reasonably accommodate applicants with disabilities upon request. The City of Placentia's Drug-Free Workplace Policy requires that all applicants undergo substance abuse testing prior to employment. The City of Placentia will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if the City is concerned regarding a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting calcivilrights.ca.gov/fair-chance-act/ . In accordance with California Government Code Section 3100, City of Placentia employees, in the event of a disaster, are considered disaster service workers and may be asked to protect the health, safety, lives, and property of the people of the State. Schedule- The City operates on a "4/10" work schedule. Retirement - The City of Placentia participates in the California Public Employees’ Retirement System (CalPERS) and does not participate in Social Security. 2% @ 60 defined retirement plan (Classic Members) - Applies to employees who, prior to January 1, 2013, were active members of CalPERS or another public employee retirement system through which reciprocity may be established. Employee membership contribution is 7%. 2% @ 62 defined retirement plan (New Members/PEPRA) - Applies to new employees hired on or after January 1, 2013, who are not members of CalPERS or are not members of another public employee retirement system with which reciprocity may be established. Employee membership contribution is 6.75%. Bilingual Pay- An additional pay of $175 per month Health Insurance - Up to $1,877 per month for family coverage to purchase health insurance through the CalPERS Health Benefits program. Medical opt out also available. Dental & Vision Insurance - Fully paid plan for dental and vision insurance. Life Insurance - Fully paid life insurance policy equal to employee's annual salary. Additional life insurance available for purchase. Disability Insurance - Fully paid premiums for short-term and long-term disability insurance. Flexible Spending Account - Employees may voluntarily contribute to a Section 125 Flexible Spending Account. Deferred Compensation - Employees may voluntarily contribute to a deferred compensation plan. Holidays - 13 paid holidays per year. Paid Time Off (Vacation) - Accrual rate of80 hours per year. 80 hours per year; 120 hours after 3 years of service. Alternative Health & Wellness (Sick Leave) - 96 hours per year; this program includes an incentive of up to $1,250 per fiscal year. Holiday Closure - City Hall and most City Services observe a Holiday Closure annually for two weeks at the end of December/beginning of January, including Christmas Eve, Christmas Day, New Year's Eve, and New Year's Day (paid time off varies per year, assignment and Bargaining Unit); City to provide up to sixty-two (62) hours of leave during the 2023-2024 holiday closure. Closing Date/Time: 5/12/2024 11:59 PM Pacific
Stanislaus State
1 University Circle, Turlock, California 95382, USA
Position Summary Full-time position available on or after May 6, 2024 for the Office of the President. The Repatriation Coordinator serves as the campus’ designated authority to work across campus departments to achieve the university’s goals around the timely and respectful consultation around and repatriation of Native American ancestors and cultural items. The Repatriation Coordinator ensures the university is compliant with all aspects of Native American Graves Protection and Repatriation Act (NAGPRA), CalNAGPRA, CSU/campus policy, and guiding policies and practices. The Repatriation Coordinator develops tribal relationships that acknowledge and respects a tribe’s sovereignty, cultural protocols, and cultural and religious practices and knowledge. Job Duties Duties include but are not limited to: Manage claim process, including certification of inventories through NAHC consultation with tribes (includes required documents and liaison with tribal chairs). Coordinate between campus, federal agencies and tribes on the status of collections, remains and items that are under Stanislaus State’s possession and control, in collaboration with faculty and staff. Manage production and/or update of preliminary inventories, summaries, consultations, and claims in collaboration with faculty and staff. Manage the development and implementation of Stanislaus State’s NAGPRA compliance and repatriation program in collaboration with faculty and staff; oversee processes and outcomes to ensure quality standards are met. Oversee documentation and repatriation of culturally affiliated remains and NAGPRA-related items in collaboration with faculty and staff. Coordinate and consult with relevant campus departments, faculty, and staff; manage the university repatriation committee; develop and conduct training, as needed. Work closely with the CSU Cal NAGPRA Campus Coordinators Group and other systemwide partnerships on NAGPRA related work. Maintain proper documentation of correspondence, consultations, loans, transfers, federal and state notices, inventories, summaries and determinations regarding cultural affiliation, repatriation, or disposition. Represent the campus as a primary contact for the NAGPRA program, including inquiries seeking information about Native American remains and items falling under NAGPRA regulations. Manage and maintain applicable website content and information resources; develop documents and processes to facilitate consultations. Deliver professional and public presentations related to Cal NAGPRA/NAGPRA and related work. Make recommendations to campus administration and associated committees on compliance with applicable law, system, and campus policies. Coordinate and lead meetings of the relevant campus advisory committees related to NAGPRA policies and work to address any needs that arise with the goal of ensuring timely and respectful repatriation in collaboration with faculty and staff. Advance Stanislaus State policies in consultation with relevant staff, administrators, faculty, and off-campus tribal representatives. Meet with elected officials, legal counsel, tribal leaders, campus administration and community leaders on all aspects of NAGPRA, Cal NAGPRA and relevant CSU and campus policies to provide updates and explain decisions made by campus. Work with faculty, staff and designated committees to advance tribal relationships that acknowledge and respect tribal sovereignty, cultural protocols, and cultural and religious practices and knowledge. Advance existing outreach and implement a robust consultation program to proactively engage Native American tribes and relevant communities in NAGPRA processes in collaboration with faculty, staff and administration. Meet with tribal members to build relationships and address concerns relative to the repatriation process; represent Stanislaus State at meetings with tribal government officials and representatives to coordinate NAGPRA compliance, address tribal concerns, and when possible, negotiate culturally sensitive resolutions. Manage and oversee travel support for tribal members and seek funding to assist Tribes with repatriation, as needed. Coordinate visits to campus by tribal leaders and ensure proper protocols are followed during the visits. Broker discussions between tribal members Stanislaus State faculty, staff, students and administration as topics and issues arise. Evaluate information obtained through the consultation process to determine whether there is a cultural affiliation related to items in our collections and on our inventory or summary, with particular attention to tribal traditional knowledge in the process as required by AB275. Work with tribes, university counsel and others to resolve any competing claims, should they arise. Serve as a representative and campus expert on NAGPRA/Cal NAGPRA and tribal engagement for campus staff and faculty regarding tribal relations. Work directly with the Chancellor’s Office, president/president’s designee, deans, chairs, faculty, staff, and students to manage Cal NAGPRA/NAGPRA compliance, and ensure compliance with CSU systemwide policy and practice. Ensure compliance with all applicable laws, regulations and policies; maintain status reports; submit and update federal and state reports and notices. Collaborate on continuing campus inventories/searches, updates to maps/summaries/inventories, and ensuring such updates are communicated and transmitted to appropriate parties. Collaboratively create or refine policies and procedures around the repatriation process and addressing any other needs that may impact the goal of timely and respectful repatriation. Work with Tribes and university counsel to ensure that we are in compliance with the requirements for Notices of Intent to Repatriate. Research any curation agreements or acquisitions between the university and other organizations, including tribes, evaluating the acquisition process to determining whether the item or collection was acquired without the voluntary consensus of the individual or group who had the authority to alienate the cultural item. Other duties as assigned. Minimum Qualifications Education : Bachelor’s degree in a related area and/or equivalent experience/training. Experience : Experience with NAGPRA and CalNAGPRA programs. Preferred Qualifications Masters’ Degree or PhD in Native American studies, museum studies, anthropology, cultural resource/heritage management, or related field. Direct experience with NAGPRA, CalNAGPRA and/or CSU policies and practices on Native American cultural affiliation and repatriation. Experience working effectively with Native American communities, preferably with California Native American tribes and tribal communities, including engaging in genuine tribal consultation and recognition of Tribal sovereignty. Direct experience working with cultural items, including cataloging and curating. Experience managing complex projects, including, but not limited to financial management/budgeting and collaboration. Knowledge of Stanislaus State policies and procedures, including grant, contract, and procurement policies and practices. Knowledge, Skills, Abilities Thorough knowledge of applicable federal and state regulations. Knowledge of consultation practices and processes with Native American Tribes. Knowledge of the processes and procedures of cultural items, including cataloging and curating. Thorough knowledge of the repatriation process. Knowledge of principles of institutional planning. Knowledge of computer office systems and ability to use a broad range of technology, systems, and software packages. Skill/Ability to: • Communicate clearly and concisely, both orally and in writing, and prepare detailed written reports and correspondence. • Exercise sound administrative judgment and initiative in the development of new methods and procedures and in the solution of difficult problems. • Reviews and evaluates program service delivery methods and systems and identifies opportunities for improvement. implements changes to standard operating procedures to enhance services. • Ability to develop and implement short and long-term plans and initiatives to meet established development goals and objectives. • Demonstrated ability to deal appropriately with confidential information and exercise good judgment on sensitive matters. • Organizational and time-management skills with the ability to work under pressure and manage multiple tasks and projects under competing deadlines and maintain flexibility in response to constantly shifting priorities. • Interpersonal skills with demonstrated commitment to serving a diverse population with cultural competence, sensitivity and diplomacy and tact. • Ability to effectively represent and coordinate organizational strategy and administrative initiatives with campus senior level management, Chancellor’s Office, and external contacts. • Develop and sustain collegial working relationships with individuals from diverse backgrounds and perspectives. License or Certifications Valid CA Driver’s License or eligibility to obtain one within a reasonable time-period upon hire. Physical Requirements The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Typical office environment. Position requires working at a computer station or desk for extended periods of time. Requires travel between campus offices and off-campus locations. Salary Range Anticipated salary will be $5,834 - $7,084/mo ($70K-85K/yr) plus excellent paid benefits. Salary will depend on the qualifications of the successful finalist. Compensation & Benefits Commensurate with qualifications and experience. As a member of the 23-campus CSU System, we offer an extremely competitive benefits package that includes, but is not limited to, outstanding vacation, health, dental, and vision plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Link to Benefits Summary: CSU Employee Benefit Summary How to Apply To be considered, qualified candidates must submit a completed Stanislaus State online employment application, cover letter, and resumé. Applications are accepted electronically only. Please note that failure to completely fill out each section of the online application may result in your application not receiving consideration. To apply online, please click the “Apply Now” button on this page. Application Deadline OPEN UNTIL FILLED; SCREENING TO BEGIN ON OR AFTER APRIL 15, 2024. (Applications received after the screening date will be considered at the discretion of the university.) Criminal Background Clearance Notice Satisfactory completion of a background check (which includes checks of employment records, education records, criminal records, civil records; and may include motor vehicle records, professional licenses, and sex offender registries, as position requires) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Additional Information Campus & Area California State University, Stanislaus serves the San Joaquin Valley and is a critical educational resource for a six-county region of approximately 1.5 million people. The University is fully committed to creating a culture of diversity and inclusion - one in which every person in the University community feels safe to express their views without fear of reprisal. Widely recognized for its quality academic programs, the University has 10 nationally accredited programs and 662 faculty members. 94 percent of full-time faculty holds doctorates or terminal degrees in their fields. The University offers 43 undergraduate majors, 16 master's programs, 7 post-graduate credentials, a doctorate in education and serves more than 10,000 students. New instructional facilities have been built for the unique pedagogy of professional programs, laboratory sciences and performing arts. Stanislaus State continues to receive national recognition with its ranking as one of the best 384 colleges in the nation by The Princeton Review. The University was one of 12 public universities in the nation to be recognized by the American Association of State Colleges and Universities for demonstrating exceptional performance in retention and graduation rates. In addition, U.S. News and World Report ranks Stanislaus State in its top 10 among public universities in the West, while Washington Monthly honored Stanislaus State as the West’s No. 1 university for the money. Stanislaus State also is recognized as a Hispanic-Serving Institution (HSI) by the U.S. Department of Education. Clery Act Disclosure Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the annual security report (ASR), is now available for viewing at https://www.csustan.edu/annual-campus-security-report . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Stanislaus State for the previous three years. A paper copy of the ASR is available upon request by contacting the office of the Clery Director located at One University Circle, Turlock, CA 95382. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered veteran status, or any other protected status. All qualified individuals are encouraged to apply. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised 7/21/17, as a condition of employment. Applicants requiring necessary accommodations to the application process may contact the Human Resources Department at (209) 667-3351. California Relay Service is available at (800) 735-2922 voice and (800) 735-2929 TDD. As a federal contractor, we are committed to attracting a diverse applicant pool. Please consider completing the Voluntary Self-Identification of Disability form (your response will not be shared with the search committee) at: Voluntary Self-Identification of Disability PDF Form . CSU Stanislaus hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. The CSU is a state entity whose business operations reside within the State of California. The CSU prohibits hiring employees to perform CSU-related work outside California. The individuals who appear to be the best qualified for this position will be contacted by telephone or email for an interview. INFORMATION CONTAINED IN THIS ANNOUNCEMENT MAY BE SUBJECT TO CHANGE WITHOUT NOTICE Advertised: Mar 29 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 30, 2024
Position Summary Full-time position available on or after May 6, 2024 for the Office of the President. The Repatriation Coordinator serves as the campus’ designated authority to work across campus departments to achieve the university’s goals around the timely and respectful consultation around and repatriation of Native American ancestors and cultural items. The Repatriation Coordinator ensures the university is compliant with all aspects of Native American Graves Protection and Repatriation Act (NAGPRA), CalNAGPRA, CSU/campus policy, and guiding policies and practices. The Repatriation Coordinator develops tribal relationships that acknowledge and respects a tribe’s sovereignty, cultural protocols, and cultural and religious practices and knowledge. Job Duties Duties include but are not limited to: Manage claim process, including certification of inventories through NAHC consultation with tribes (includes required documents and liaison with tribal chairs). Coordinate between campus, federal agencies and tribes on the status of collections, remains and items that are under Stanislaus State’s possession and control, in collaboration with faculty and staff. Manage production and/or update of preliminary inventories, summaries, consultations, and claims in collaboration with faculty and staff. Manage the development and implementation of Stanislaus State’s NAGPRA compliance and repatriation program in collaboration with faculty and staff; oversee processes and outcomes to ensure quality standards are met. Oversee documentation and repatriation of culturally affiliated remains and NAGPRA-related items in collaboration with faculty and staff. Coordinate and consult with relevant campus departments, faculty, and staff; manage the university repatriation committee; develop and conduct training, as needed. Work closely with the CSU Cal NAGPRA Campus Coordinators Group and other systemwide partnerships on NAGPRA related work. Maintain proper documentation of correspondence, consultations, loans, transfers, federal and state notices, inventories, summaries and determinations regarding cultural affiliation, repatriation, or disposition. Represent the campus as a primary contact for the NAGPRA program, including inquiries seeking information about Native American remains and items falling under NAGPRA regulations. Manage and maintain applicable website content and information resources; develop documents and processes to facilitate consultations. Deliver professional and public presentations related to Cal NAGPRA/NAGPRA and related work. Make recommendations to campus administration and associated committees on compliance with applicable law, system, and campus policies. Coordinate and lead meetings of the relevant campus advisory committees related to NAGPRA policies and work to address any needs that arise with the goal of ensuring timely and respectful repatriation in collaboration with faculty and staff. Advance Stanislaus State policies in consultation with relevant staff, administrators, faculty, and off-campus tribal representatives. Meet with elected officials, legal counsel, tribal leaders, campus administration and community leaders on all aspects of NAGPRA, Cal NAGPRA and relevant CSU and campus policies to provide updates and explain decisions made by campus. Work with faculty, staff and designated committees to advance tribal relationships that acknowledge and respect tribal sovereignty, cultural protocols, and cultural and religious practices and knowledge. Advance existing outreach and implement a robust consultation program to proactively engage Native American tribes and relevant communities in NAGPRA processes in collaboration with faculty, staff and administration. Meet with tribal members to build relationships and address concerns relative to the repatriation process; represent Stanislaus State at meetings with tribal government officials and representatives to coordinate NAGPRA compliance, address tribal concerns, and when possible, negotiate culturally sensitive resolutions. Manage and oversee travel support for tribal members and seek funding to assist Tribes with repatriation, as needed. Coordinate visits to campus by tribal leaders and ensure proper protocols are followed during the visits. Broker discussions between tribal members Stanislaus State faculty, staff, students and administration as topics and issues arise. Evaluate information obtained through the consultation process to determine whether there is a cultural affiliation related to items in our collections and on our inventory or summary, with particular attention to tribal traditional knowledge in the process as required by AB275. Work with tribes, university counsel and others to resolve any competing claims, should they arise. Serve as a representative and campus expert on NAGPRA/Cal NAGPRA and tribal engagement for campus staff and faculty regarding tribal relations. Work directly with the Chancellor’s Office, president/president’s designee, deans, chairs, faculty, staff, and students to manage Cal NAGPRA/NAGPRA compliance, and ensure compliance with CSU systemwide policy and practice. Ensure compliance with all applicable laws, regulations and policies; maintain status reports; submit and update federal and state reports and notices. Collaborate on continuing campus inventories/searches, updates to maps/summaries/inventories, and ensuring such updates are communicated and transmitted to appropriate parties. Collaboratively create or refine policies and procedures around the repatriation process and addressing any other needs that may impact the goal of timely and respectful repatriation. Work with Tribes and university counsel to ensure that we are in compliance with the requirements for Notices of Intent to Repatriate. Research any curation agreements or acquisitions between the university and other organizations, including tribes, evaluating the acquisition process to determining whether the item or collection was acquired without the voluntary consensus of the individual or group who had the authority to alienate the cultural item. Other duties as assigned. Minimum Qualifications Education : Bachelor’s degree in a related area and/or equivalent experience/training. Experience : Experience with NAGPRA and CalNAGPRA programs. Preferred Qualifications Masters’ Degree or PhD in Native American studies, museum studies, anthropology, cultural resource/heritage management, or related field. Direct experience with NAGPRA, CalNAGPRA and/or CSU policies and practices on Native American cultural affiliation and repatriation. Experience working effectively with Native American communities, preferably with California Native American tribes and tribal communities, including engaging in genuine tribal consultation and recognition of Tribal sovereignty. Direct experience working with cultural items, including cataloging and curating. Experience managing complex projects, including, but not limited to financial management/budgeting and collaboration. Knowledge of Stanislaus State policies and procedures, including grant, contract, and procurement policies and practices. Knowledge, Skills, Abilities Thorough knowledge of applicable federal and state regulations. Knowledge of consultation practices and processes with Native American Tribes. Knowledge of the processes and procedures of cultural items, including cataloging and curating. Thorough knowledge of the repatriation process. Knowledge of principles of institutional planning. Knowledge of computer office systems and ability to use a broad range of technology, systems, and software packages. Skill/Ability to: • Communicate clearly and concisely, both orally and in writing, and prepare detailed written reports and correspondence. • Exercise sound administrative judgment and initiative in the development of new methods and procedures and in the solution of difficult problems. • Reviews and evaluates program service delivery methods and systems and identifies opportunities for improvement. implements changes to standard operating procedures to enhance services. • Ability to develop and implement short and long-term plans and initiatives to meet established development goals and objectives. • Demonstrated ability to deal appropriately with confidential information and exercise good judgment on sensitive matters. • Organizational and time-management skills with the ability to work under pressure and manage multiple tasks and projects under competing deadlines and maintain flexibility in response to constantly shifting priorities. • Interpersonal skills with demonstrated commitment to serving a diverse population with cultural competence, sensitivity and diplomacy and tact. • Ability to effectively represent and coordinate organizational strategy and administrative initiatives with campus senior level management, Chancellor’s Office, and external contacts. • Develop and sustain collegial working relationships with individuals from diverse backgrounds and perspectives. License or Certifications Valid CA Driver’s License or eligibility to obtain one within a reasonable time-period upon hire. Physical Requirements The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Typical office environment. Position requires working at a computer station or desk for extended periods of time. Requires travel between campus offices and off-campus locations. Salary Range Anticipated salary will be $5,834 - $7,084/mo ($70K-85K/yr) plus excellent paid benefits. Salary will depend on the qualifications of the successful finalist. Compensation & Benefits Commensurate with qualifications and experience. As a member of the 23-campus CSU System, we offer an extremely competitive benefits package that includes, but is not limited to, outstanding vacation, health, dental, and vision plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Link to Benefits Summary: CSU Employee Benefit Summary How to Apply To be considered, qualified candidates must submit a completed Stanislaus State online employment application, cover letter, and resumé. Applications are accepted electronically only. Please note that failure to completely fill out each section of the online application may result in your application not receiving consideration. To apply online, please click the “Apply Now” button on this page. Application Deadline OPEN UNTIL FILLED; SCREENING TO BEGIN ON OR AFTER APRIL 15, 2024. (Applications received after the screening date will be considered at the discretion of the university.) Criminal Background Clearance Notice Satisfactory completion of a background check (which includes checks of employment records, education records, criminal records, civil records; and may include motor vehicle records, professional licenses, and sex offender registries, as position requires) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Additional Information Campus & Area California State University, Stanislaus serves the San Joaquin Valley and is a critical educational resource for a six-county region of approximately 1.5 million people. The University is fully committed to creating a culture of diversity and inclusion - one in which every person in the University community feels safe to express their views without fear of reprisal. Widely recognized for its quality academic programs, the University has 10 nationally accredited programs and 662 faculty members. 94 percent of full-time faculty holds doctorates or terminal degrees in their fields. The University offers 43 undergraduate majors, 16 master's programs, 7 post-graduate credentials, a doctorate in education and serves more than 10,000 students. New instructional facilities have been built for the unique pedagogy of professional programs, laboratory sciences and performing arts. Stanislaus State continues to receive national recognition with its ranking as one of the best 384 colleges in the nation by The Princeton Review. The University was one of 12 public universities in the nation to be recognized by the American Association of State Colleges and Universities for demonstrating exceptional performance in retention and graduation rates. In addition, U.S. News and World Report ranks Stanislaus State in its top 10 among public universities in the West, while Washington Monthly honored Stanislaus State as the West’s No. 1 university for the money. Stanislaus State also is recognized as a Hispanic-Serving Institution (HSI) by the U.S. Department of Education. Clery Act Disclosure Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the annual security report (ASR), is now available for viewing at https://www.csustan.edu/annual-campus-security-report . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Stanislaus State for the previous three years. A paper copy of the ASR is available upon request by contacting the office of the Clery Director located at One University Circle, Turlock, CA 95382. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered veteran status, or any other protected status. All qualified individuals are encouraged to apply. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised 7/21/17, as a condition of employment. Applicants requiring necessary accommodations to the application process may contact the Human Resources Department at (209) 667-3351. California Relay Service is available at (800) 735-2922 voice and (800) 735-2929 TDD. As a federal contractor, we are committed to attracting a diverse applicant pool. Please consider completing the Voluntary Self-Identification of Disability form (your response will not be shared with the search committee) at: Voluntary Self-Identification of Disability PDF Form . CSU Stanislaus hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. The CSU is a state entity whose business operations reside within the State of California. The CSU prohibits hiring employees to perform CSU-related work outside California. The individuals who appear to be the best qualified for this position will be contacted by telephone or email for an interview. INFORMATION CONTAINED IN THIS ANNOUNCEMENT MAY BE SUBJECT TO CHANGE WITHOUT NOTICE Advertised: Mar 29 2024 Pacific Daylight Time Applications close: Closing Date/Time:
State of Missouri
St. Louis, Missouri, United States
Support Coordinator Supervisor *Typical working hours: 8:00 AM to 4:30 PM, Monday through Friday.* Hybrid Work Schedules/Flexible Schedules/No On-call Job Location: This position will be domiciled downtown St. Louis, MO at the Wainwright Office Building. Why you'll love this position The Missouri Department of Mental Health is dedicated to the prevention, treatment, and public understanding of mental illness and developmental disabilities. By joining our team YOU can make a difference in the lives of those impacted by a mental illness or developmental disability so they can have the opportunity to pursue their dreams, live their lives to the fullest, and be a valued member of their communities. More reasons to love this position: The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here . Role Description This position supervises, manages and leads a Support Coordination Team to support individuals with intellectual and developmental disability. The Support Coordination Supervisor evaluates, mentors, and trains Support Coordinators, and other ancillary staff as assigned, in order to meet our Missouri Support Coordination Core Competencies , State Plan Requirements, and Medicaid Waiver Assurances. The Support Coordinator Supervisor will also work directly with individuals, families, and other agencies to address and solve problems as they arise. What you'll do Supervise, manage, and lead the Support Coordination Team . Provide guidance and resources to the Support Coordination Team to identify solutions when problems arise. Organize caseloads in an effort to assure equitable caseload distribution. Facilitate team meetings and support the SCIII to facilitate meetings, as needed. Fill Support Coordination Team vacancies by conducting interviews, selecting appropriate candidates, and overseeing the Support Coordination Onboarding Process. Recommend and conduct training for staff of new processes and enhancements and conducts new employee training. Monitor personnel issues with staff, address sick leave, annual leave, tardiness, and overall work performance. Review, submit, and approve all timesheets by established deadlines. Foster an open environment for the exchange of ideas by being open to differing opinions and ideas. Make timely and consistent decisions and communicate those to staff in a clear manner. Completes quality assurance tasks to ensure Missouri Support Coordination Core Competencies, State Plan Requirements, and Medicaid Waiver Assurances are met. Monitor employee assignments to ensure accuracy, completeness, timeliness, and compliance with CSRs, DORs, Division Directives, and Division Guidelines. Review and track completion of pertinent documents and logging related to Targeted Case Management (TCM) and Medicaid Waiver services including, but not limited to, Individual Support Plans (ISP), ISP Monitoring, individual log notes, Level of Care Assessments, and Health Risk Screenings. Review of Utilization Review (UR) packets and/or budget authorizations before approving or submitting to UR and/or Regional Office Director for approval. Complete the Monthly SC Supervisor Report to document team performance throughout the year and address situations that need to be improved in a timely fashion. Provides support to individual Support Coordinators and/or caseloads. Meet with individuals, families, and providers, to address issues, support a successful transition, observe Support Coordination services, and provide assistance to empower the planning team, as necessary. In the absence of the Support Coordinator, serve as a back up to manage a case load. Provide on the job coaching and mentoring by recognizing areas of strength, identifying areas for improvement, and developing individual action plans, as needed. Meet with each individual Support Coordination Team member at least monthly and record meetings in Engage tracking system Essential Functions Knowledge of DD/DMH vision, mission, and values. Follow Code of State Regulations (CSRs), Departmental Operating Regulations (DORs), Division Directives and Division Guidelines. Communicate verbally or in writing with individuals, providers, co-workers, and/or supervisors utilizing agency forms, computer programs and email as required. Knowledge of Microsoft Office, Cimor, and Adobe Acrobat. Adaptable to updated technology and programs. Read and follow directions. Must travel to/from individuals home, provider and community locations. Must maintain a valid driver's license. Attends work according to facility policies in order to ensure adequate staff coverage. Typical Qualifications Bachelor's degree and 2 -- 4 years of relevant experience. (Bachelor's degree is required per the TCM State Plan found at this link https://manuals.momed.com/collections/collection_tac942611/print.pdf page 8 and 9) Knowledge, skills & abilities Knowledge of the principles and techniques of supervision in the area of Support Coordination. Knowledge of Medicaid Waivers, other local funding sources, and community resources. Ability to plan, implement, evaluate, and/or monitor strategies for the improvement and delivery of effective Support Coordination Services. Ability to administer disciplinary action as necessary. More reasons to love this position: The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here . To Apply: Upload a cover letter, resume, official college transcript, and three professional letters of reference. Complete information must be provided for your request to be considered . Documentation supporting your eligibility (transcripts, employment records, etc.) may be required at any time during the application and hiring process. If you have any questions about this position, please email/call Human Resources at: 314-244-8906, Dacara.Bolden@dmh.mo.gov The State of Missouri is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Closing Date/Time: 2024-04-29
Apr 23, 2024
Full Time
Support Coordinator Supervisor *Typical working hours: 8:00 AM to 4:30 PM, Monday through Friday.* Hybrid Work Schedules/Flexible Schedules/No On-call Job Location: This position will be domiciled downtown St. Louis, MO at the Wainwright Office Building. Why you'll love this position The Missouri Department of Mental Health is dedicated to the prevention, treatment, and public understanding of mental illness and developmental disabilities. By joining our team YOU can make a difference in the lives of those impacted by a mental illness or developmental disability so they can have the opportunity to pursue their dreams, live their lives to the fullest, and be a valued member of their communities. More reasons to love this position: The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here . Role Description This position supervises, manages and leads a Support Coordination Team to support individuals with intellectual and developmental disability. The Support Coordination Supervisor evaluates, mentors, and trains Support Coordinators, and other ancillary staff as assigned, in order to meet our Missouri Support Coordination Core Competencies , State Plan Requirements, and Medicaid Waiver Assurances. The Support Coordinator Supervisor will also work directly with individuals, families, and other agencies to address and solve problems as they arise. What you'll do Supervise, manage, and lead the Support Coordination Team . Provide guidance and resources to the Support Coordination Team to identify solutions when problems arise. Organize caseloads in an effort to assure equitable caseload distribution. Facilitate team meetings and support the SCIII to facilitate meetings, as needed. Fill Support Coordination Team vacancies by conducting interviews, selecting appropriate candidates, and overseeing the Support Coordination Onboarding Process. Recommend and conduct training for staff of new processes and enhancements and conducts new employee training. Monitor personnel issues with staff, address sick leave, annual leave, tardiness, and overall work performance. Review, submit, and approve all timesheets by established deadlines. Foster an open environment for the exchange of ideas by being open to differing opinions and ideas. Make timely and consistent decisions and communicate those to staff in a clear manner. Completes quality assurance tasks to ensure Missouri Support Coordination Core Competencies, State Plan Requirements, and Medicaid Waiver Assurances are met. Monitor employee assignments to ensure accuracy, completeness, timeliness, and compliance with CSRs, DORs, Division Directives, and Division Guidelines. Review and track completion of pertinent documents and logging related to Targeted Case Management (TCM) and Medicaid Waiver services including, but not limited to, Individual Support Plans (ISP), ISP Monitoring, individual log notes, Level of Care Assessments, and Health Risk Screenings. Review of Utilization Review (UR) packets and/or budget authorizations before approving or submitting to UR and/or Regional Office Director for approval. Complete the Monthly SC Supervisor Report to document team performance throughout the year and address situations that need to be improved in a timely fashion. Provides support to individual Support Coordinators and/or caseloads. Meet with individuals, families, and providers, to address issues, support a successful transition, observe Support Coordination services, and provide assistance to empower the planning team, as necessary. In the absence of the Support Coordinator, serve as a back up to manage a case load. Provide on the job coaching and mentoring by recognizing areas of strength, identifying areas for improvement, and developing individual action plans, as needed. Meet with each individual Support Coordination Team member at least monthly and record meetings in Engage tracking system Essential Functions Knowledge of DD/DMH vision, mission, and values. Follow Code of State Regulations (CSRs), Departmental Operating Regulations (DORs), Division Directives and Division Guidelines. Communicate verbally or in writing with individuals, providers, co-workers, and/or supervisors utilizing agency forms, computer programs and email as required. Knowledge of Microsoft Office, Cimor, and Adobe Acrobat. Adaptable to updated technology and programs. Read and follow directions. Must travel to/from individuals home, provider and community locations. Must maintain a valid driver's license. Attends work according to facility policies in order to ensure adequate staff coverage. Typical Qualifications Bachelor's degree and 2 -- 4 years of relevant experience. (Bachelor's degree is required per the TCM State Plan found at this link https://manuals.momed.com/collections/collection_tac942611/print.pdf page 8 and 9) Knowledge, skills & abilities Knowledge of the principles and techniques of supervision in the area of Support Coordination. Knowledge of Medicaid Waivers, other local funding sources, and community resources. Ability to plan, implement, evaluate, and/or monitor strategies for the improvement and delivery of effective Support Coordination Services. Ability to administer disciplinary action as necessary. More reasons to love this position: The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here . To Apply: Upload a cover letter, resume, official college transcript, and three professional letters of reference. Complete information must be provided for your request to be considered . Documentation supporting your eligibility (transcripts, employment records, etc.) may be required at any time during the application and hiring process. If you have any questions about this position, please email/call Human Resources at: 314-244-8906, Dacara.Bolden@dmh.mo.gov The State of Missouri is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Closing Date/Time: 2024-04-29
California State Polytechnic University Pomona
3801 West Temple Avenue, Pomona, CA 91768, USA
Type of Appointment : Full-Time, Probationary Collective Bargaining Unit : Academic Professionals of California - Unit 4 Job Classification : SSP III Anticipated Hiring Amount: $5,025 - $5,736 per month Work Hours : Monday - Friday 8:00 am-5:00 pm THE DEPARTMENT The Office of New Student Programs and Family Engagement facilitates the transition of new students into the institution, prepares them for educational opportunities and student responsibilities, and initiates their integration into the university's intellectual, cultural, and social climate. The Office of New Student Programs and Family Engagement provides information, communication, and services to incoming students and their support system to orient them to the traditions, mission, philosophy, and culture of the campus and to make them knowledgeable about Cal Poly Pomona's opportunities, resources, challenges, and programs. The Office of New Student Programs and Family Engagement designs, plans, implements, and assesses mandatory online and in-person orientation events and supports transition activities, including but not limited to new student convocation and welcome week (CPP Fest). The Office of New Student Programs and Family Engagement is the administrative office for the mandatory student orientation programs, parent/family orientation, and parent/family communication. The office is responsible for compliance with federal, state, CSU System, and University requirements and the timely and accurate dissemination of information to students, parents, and campus constituents. The Office of New Student Programs and Family Engagement is housed within the Division of Student Affairs and reports to the Associate Dean of Students, Student Retention and Engagement. The Office of New Student Programs and Family Engagement supports enrollment management, student success and retention, and institutional planning in conjunction with other campus constituents. DUTIES AND RESPONSIBILITIES Operational Management Manage the annual process to update content, images, and videos in the CPP Pre-Orientation modules to ensure timely, accurate, and required information is shared with incoming students. Coordinate with student affairs, academic colleges, administrative affairs, and MediaVision on content, images, and videos for the Online Orientation platform to convey required information from all sectors. Liaise with Information Technology to ensure student data is correctly sent to the Online Orientation for new and existing profile-directed content. Liaise with vendors to ensure that the CPP Pre-Orientation takes full advantage of available technology and integrations. Collaborate with university departments for profile-directed content based on student characteristics. Collaborate with Senior Coordinator, Parent & Family Engagement to maintain and update the Bronco Family Online Orientation for parents, families, guests, and prospective students for the Online Orientation. Regularly assess pre-orientation functionality and make recommendations for improvement. Collaborate with the Director of New Student Programs & Family Engagement to assist with implementing the the customer relationship management (CRM) system, Slate, within the office. Orientation and Transition Planning & Implementation Together with the orientation team, plan and implement new student orientation events and first-year transition programs (both in-person and virtual). Tasks include, but are not limited to, developing program agendas, making room reservations, scheduling speakers, ordering and preparing materials, creating learning outcomes, and developing assessments. Collaborate with the orientation professional staff team, divisional, and campus partners on orientation communication plans, including but not limited to websites, emails, social media, and printed materials. Serve as program lead during both in-person and virtual new student orientation events in rotation with other professional staff and graduate interns. Collaborate with the Senior Coordinator and IT liaison on Peoplesoft processes, including orientation reservation set-up, student enrollment group processing, to-do lists, queries, and automated communication. Provide weekly direction and support to the student Social Media Team regarding content creation and engagement on various social media platforms. Ensure any content posted to social media is appropriate, accurate, and aligns with the mission of the Office of New Student Programs and Family Engagement and Cal Poly Pomona. Review all content created in Canva Pro for accessibility utilizing Universal Design and current CPP branding. Plan monthly meetings with the student team. Develop a plan to enhance student skills in professional content creation. Maintain the Social Media Content Calendar. New Student Enrollment Support Advise new students throughout the transition process and identify resources, resolutions, and referrals if they encounter enrollment issues. Facilitate the orientation deferral process for students who cannot attend orientation. Ensure students complete an alternative orientation program, receive academic advising, and register for first-semester courses. Assign or release orientation-related service indicators (holds). Liaise with the Office of Admissions regarding students' admission status and orientation reservations. Liaise with Student Accounting & Cashiering regarding the posting, refunds, and/or credits of orientation fees. Oversee and update the Office of New Student Program and Family regularly. Engagement website utilizing the Cascade user platform. Collaborate inter-departmentally to provide accurate and timely information regarding Online Orientation, Orientation Day, and Parent and Family Orientation timelines to incoming students and their supporters. Evaluate the website language to ensure the targeted audience is being addressed. Provide regular updates to the various tabs within the website to ensure that all information provided to incoming and continuing students is accurate. Maintain the current professional staff, student staff, orientation leader, and captain's bios and information. Attend monthly Cascade user group meetings to streamline processes. Front Desk Assistant Supervision & Office Management Recruit, interview, hire, train, and lead student office assistants, including: Ensure recruitment practices are inclusive and yield an applicant pool reflective of the CPP population. Provide task direction, work assignments, performance feedback, conduct expectations, and corrective action. Ensure responsibilities are appropriately and effectively as department, division, and university representatives. Ensure student office assistants follow university employment guidelines and comply with labor law. Regularly assess office assistant training curriculum for effectiveness and make improvements. Oversee the main department's email and phone lines. Process and maintain student hiring paperwork and payroll in collaboration with other orientation and division operations staff. Identify and implement operational efficiencies. Graduate Intern Management Recruit, interview, hire, train, and lead graduate student intern Provide task direction, work assignments, performance feedback, conduct expectations, and corrective action for graduate interns. Ensure graduate interns execute their responsibilities appropriately and effectively as representatives of the department, division, and university. Ensure graduate interns follow university employment guidelines and comply with labor law. Student Affairs/University Committees Represent the Office of New Student Programs and Family Engagement on various divisional and campus-wide committees. QUALIFICATIONS Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. The following knowledge and abilities as well as those listed at the lower levels in the Student Services Professional series are required for appointment into this classification. Thorough knowledge of the principles of individual and group behavior. General knowledge of the principles, practices and trends of the Student Services field as well as general knowledge of the policies, procedures and practices of the program area to which assigned; general knowledge of individual counseling techniques; general knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of the specific campus to which the position is assigned. Working knowledge of student services programs outside the program to which immediately assigned. Ability to analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student-related matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature; interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action; carry out a variety of professionally complex assignments without detailed instructions; and establish and maintain cooperative working relationships with a variety of individuals. Out-of-State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU's mission is to prepare educated, responsible individuals to contribute to California's schools, economy, culture, and future. As an agency of the State of California, the CSU's business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. See policy at https://calstate.policystat.com/v2/policy/10899725/latest/. Background Check Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to https://calstate.policystat.com/policy/13813878/latest/ . Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents. Child Abuse/Neglect Reporting Act (CANRA) The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at https://calstate.policystat.com/v2/policy/10927154/latest/. Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf. Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster . CSU Classification This position is part of the CSUEU bargaining unit, the CSU Classification Standards for this position are located on the following site, https://www.calstate.edu/csu-system/careers/compensation/Pages/Classification-Standards.aspx . The CSU Salary Schedule is located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/salary-schedule-documents.aspx . The classification salary range for this position according to the respective skill level is minimum $5,025 and maximum $7,159 per month. Please refer back to the anticipated hiring range for the appropriate salary rate for this particular position. Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu. More information is available at: https://www.cpp.edu/eoda/employee-labor//access-accommodations/index.shtml. EEO Cal Poly Pomona is an Equal Opportunity Employer. The University subscribes to the pay transparency nondiscrimination provision and all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and covered veteran status. More information is available at: https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf and at https://www.cpp.edu/eoda/employee-labor/documents/aa-eeo-doc/policy-statement_2022-aap-for-california-state-polytechnic-university-pomona_confidential_20220127.pdf . Equity, Diversity, and Inclusion At Cal Poly Pomona, we are committed to the urgent and ongoing work of creating and sustaining an inclusive campus where all students, faculty, and staff are welcomed, respected and can flourish to achieve their dreams of success. We believe diversity strengthens community. Cal Poly Pomona proudly holds designations as both a Hispanic-Serving Institution (HSI) and an Asian American and Native American Pacific Islander-Serving Institution (AANAPISI). In 2022, the campus launched the Black Thriving Initiative recognizing that Cal Poly Pomona’s future as a university must be linked to the success of its Black community. More information about our campus initiatives can be found on the Office of Inclusive Excellence’s website . Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page. Advertised: Apr 10 2024 Pacific Daylight Time Applications close: May 08 2024 Pacific Daylight Time Closing Date/Time:
Apr 11, 2024
Type of Appointment : Full-Time, Probationary Collective Bargaining Unit : Academic Professionals of California - Unit 4 Job Classification : SSP III Anticipated Hiring Amount: $5,025 - $5,736 per month Work Hours : Monday - Friday 8:00 am-5:00 pm THE DEPARTMENT The Office of New Student Programs and Family Engagement facilitates the transition of new students into the institution, prepares them for educational opportunities and student responsibilities, and initiates their integration into the university's intellectual, cultural, and social climate. The Office of New Student Programs and Family Engagement provides information, communication, and services to incoming students and their support system to orient them to the traditions, mission, philosophy, and culture of the campus and to make them knowledgeable about Cal Poly Pomona's opportunities, resources, challenges, and programs. The Office of New Student Programs and Family Engagement designs, plans, implements, and assesses mandatory online and in-person orientation events and supports transition activities, including but not limited to new student convocation and welcome week (CPP Fest). The Office of New Student Programs and Family Engagement is the administrative office for the mandatory student orientation programs, parent/family orientation, and parent/family communication. The office is responsible for compliance with federal, state, CSU System, and University requirements and the timely and accurate dissemination of information to students, parents, and campus constituents. The Office of New Student Programs and Family Engagement is housed within the Division of Student Affairs and reports to the Associate Dean of Students, Student Retention and Engagement. The Office of New Student Programs and Family Engagement supports enrollment management, student success and retention, and institutional planning in conjunction with other campus constituents. DUTIES AND RESPONSIBILITIES Operational Management Manage the annual process to update content, images, and videos in the CPP Pre-Orientation modules to ensure timely, accurate, and required information is shared with incoming students. Coordinate with student affairs, academic colleges, administrative affairs, and MediaVision on content, images, and videos for the Online Orientation platform to convey required information from all sectors. Liaise with Information Technology to ensure student data is correctly sent to the Online Orientation for new and existing profile-directed content. Liaise with vendors to ensure that the CPP Pre-Orientation takes full advantage of available technology and integrations. Collaborate with university departments for profile-directed content based on student characteristics. Collaborate with Senior Coordinator, Parent & Family Engagement to maintain and update the Bronco Family Online Orientation for parents, families, guests, and prospective students for the Online Orientation. Regularly assess pre-orientation functionality and make recommendations for improvement. Collaborate with the Director of New Student Programs & Family Engagement to assist with implementing the the customer relationship management (CRM) system, Slate, within the office. Orientation and Transition Planning & Implementation Together with the orientation team, plan and implement new student orientation events and first-year transition programs (both in-person and virtual). Tasks include, but are not limited to, developing program agendas, making room reservations, scheduling speakers, ordering and preparing materials, creating learning outcomes, and developing assessments. Collaborate with the orientation professional staff team, divisional, and campus partners on orientation communication plans, including but not limited to websites, emails, social media, and printed materials. Serve as program lead during both in-person and virtual new student orientation events in rotation with other professional staff and graduate interns. Collaborate with the Senior Coordinator and IT liaison on Peoplesoft processes, including orientation reservation set-up, student enrollment group processing, to-do lists, queries, and automated communication. Provide weekly direction and support to the student Social Media Team regarding content creation and engagement on various social media platforms. Ensure any content posted to social media is appropriate, accurate, and aligns with the mission of the Office of New Student Programs and Family Engagement and Cal Poly Pomona. Review all content created in Canva Pro for accessibility utilizing Universal Design and current CPP branding. Plan monthly meetings with the student team. Develop a plan to enhance student skills in professional content creation. Maintain the Social Media Content Calendar. New Student Enrollment Support Advise new students throughout the transition process and identify resources, resolutions, and referrals if they encounter enrollment issues. Facilitate the orientation deferral process for students who cannot attend orientation. Ensure students complete an alternative orientation program, receive academic advising, and register for first-semester courses. Assign or release orientation-related service indicators (holds). Liaise with the Office of Admissions regarding students' admission status and orientation reservations. Liaise with Student Accounting & Cashiering regarding the posting, refunds, and/or credits of orientation fees. Oversee and update the Office of New Student Program and Family regularly. Engagement website utilizing the Cascade user platform. Collaborate inter-departmentally to provide accurate and timely information regarding Online Orientation, Orientation Day, and Parent and Family Orientation timelines to incoming students and their supporters. Evaluate the website language to ensure the targeted audience is being addressed. Provide regular updates to the various tabs within the website to ensure that all information provided to incoming and continuing students is accurate. Maintain the current professional staff, student staff, orientation leader, and captain's bios and information. Attend monthly Cascade user group meetings to streamline processes. Front Desk Assistant Supervision & Office Management Recruit, interview, hire, train, and lead student office assistants, including: Ensure recruitment practices are inclusive and yield an applicant pool reflective of the CPP population. Provide task direction, work assignments, performance feedback, conduct expectations, and corrective action. Ensure responsibilities are appropriately and effectively as department, division, and university representatives. Ensure student office assistants follow university employment guidelines and comply with labor law. Regularly assess office assistant training curriculum for effectiveness and make improvements. Oversee the main department's email and phone lines. Process and maintain student hiring paperwork and payroll in collaboration with other orientation and division operations staff. Identify and implement operational efficiencies. Graduate Intern Management Recruit, interview, hire, train, and lead graduate student intern Provide task direction, work assignments, performance feedback, conduct expectations, and corrective action for graduate interns. Ensure graduate interns execute their responsibilities appropriately and effectively as representatives of the department, division, and university. Ensure graduate interns follow university employment guidelines and comply with labor law. Student Affairs/University Committees Represent the Office of New Student Programs and Family Engagement on various divisional and campus-wide committees. QUALIFICATIONS Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. The following knowledge and abilities as well as those listed at the lower levels in the Student Services Professional series are required for appointment into this classification. Thorough knowledge of the principles of individual and group behavior. General knowledge of the principles, practices and trends of the Student Services field as well as general knowledge of the policies, procedures and practices of the program area to which assigned; general knowledge of individual counseling techniques; general knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of the specific campus to which the position is assigned. Working knowledge of student services programs outside the program to which immediately assigned. Ability to analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student-related matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature; interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action; carry out a variety of professionally complex assignments without detailed instructions; and establish and maintain cooperative working relationships with a variety of individuals. Out-of-State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU's mission is to prepare educated, responsible individuals to contribute to California's schools, economy, culture, and future. As an agency of the State of California, the CSU's business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. See policy at https://calstate.policystat.com/v2/policy/10899725/latest/. Background Check Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to https://calstate.policystat.com/policy/13813878/latest/ . Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents. Child Abuse/Neglect Reporting Act (CANRA) The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at https://calstate.policystat.com/v2/policy/10927154/latest/. Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf. Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster . CSU Classification This position is part of the CSUEU bargaining unit, the CSU Classification Standards for this position are located on the following site, https://www.calstate.edu/csu-system/careers/compensation/Pages/Classification-Standards.aspx . The CSU Salary Schedule is located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/salary-schedule-documents.aspx . The classification salary range for this position according to the respective skill level is minimum $5,025 and maximum $7,159 per month. Please refer back to the anticipated hiring range for the appropriate salary rate for this particular position. Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu. More information is available at: https://www.cpp.edu/eoda/employee-labor//access-accommodations/index.shtml. EEO Cal Poly Pomona is an Equal Opportunity Employer. The University subscribes to the pay transparency nondiscrimination provision and all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and covered veteran status. More information is available at: https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf and at https://www.cpp.edu/eoda/employee-labor/documents/aa-eeo-doc/policy-statement_2022-aap-for-california-state-polytechnic-university-pomona_confidential_20220127.pdf . Equity, Diversity, and Inclusion At Cal Poly Pomona, we are committed to the urgent and ongoing work of creating and sustaining an inclusive campus where all students, faculty, and staff are welcomed, respected and can flourish to achieve their dreams of success. We believe diversity strengthens community. Cal Poly Pomona proudly holds designations as both a Hispanic-Serving Institution (HSI) and an Asian American and Native American Pacific Islander-Serving Institution (AANAPISI). In 2022, the campus launched the Black Thriving Initiative recognizing that Cal Poly Pomona’s future as a university must be linked to the success of its Black community. More information about our campus initiatives can be found on the Office of Inclusive Excellence’s website . Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page. Advertised: Apr 10 2024 Pacific Daylight Time Applications close: May 08 2024 Pacific Daylight Time Closing Date/Time:
Cal State University (CSU) LA
5151 State University Drive, Los Angeles, CA 90032, USA
Job No: 536432; 02/26/2024 Lead Imaging and Data Processing Coordinator Information Technology Consultant - Career Information Technology Services Salary Range : $4,912 - $12,124/Monthly (Budgeted Hiring Salary Range: $4,912 - $5,417/Monthly) Work Schedule : Full-Time, Monday - Friday, 8:00 a.m. to 5:00 p.m.; exempt classification. Essential Functions : The Imaging and Data Processing Unit serves as a pivotal hub dedicated to delivering imaging and data processing solutions that bolster student achievement in line with California State University, Leis Angeles' overarching digital transformation objectives, mission, vision, and values. Reporting to the Associate Director of Technology and Support Operations, the selected individual assumes a key role in overseeing, guiding, and harmonizing all endeavors encompassed within the Imaging and Data Processing Unit (IDP). This position entails the management of critical operations at the center, encompassing personnel, student engagement, and comprehensive oversight of processes entailing document handling and imaging. Moreover, the role involves orchestrating templated data capture and Optical Character Recognition (OCR) extraction initiatives (such as capturing academic transcripts), administering updates to student system records via staff or interfaces, executing training programs, and implementing stringent quality assurance protocols. A central responsibility is the strategic advancement of the OnBase imaging system. By harnessing its capabilities, the incumbent contributes to refining operational workflows and aligning them with the university's overarching objectives. The role further encompasses a solid grasp of business operations, with involvement in generating pertinent documentation necessary for staff and student recruitment, as well as performance evaluation. In essence, this role will play a pivotal part in optimizing the synergy between imaging technologies and data processing, thus furthering the university's mission of fostering student success. Other responsibilities include: collaborate to conceptualize, refine, and execute comprehensive policies and procedures aimed at optimizing document imaging, data processing/capture, and record management practices; crafting robust framework that ensure seamless flow of information, efficient data handling, and record retention; enhancing operational efficiency, regulatory compliance, and data-driven decision-making across the organization; taking on the pivotal role of the lead for the IDP unit, wielding impactful leadership to guide and supervise a team of professionals while devising unit operations; leverage an array of available resources and collaborate with other units and departments to ensure a harmonious synergy that drives exceptional outcomes; demonstrate adept leadership by inspiring and nurturing a cohesive team of skilled individuals, fostering an environment of collaboration, innovation, and growth; oversee the unit operations, ensuring airtight execution of processes, timelines, and quality standards; leverage a comprehensive toolkit of resources to optimize unit performance, strategically allocating assets for maximum efficiency and impact; collaborate with cross-functional units and departments, harnessing collective expertise to achieve comprehensive and cohesive outcomes; innovatively problem-solve and adapt to dynamic situations, using sound judgment and quick decision-making to address challenges head-on; drive continuous improvement initiatives, employing data-driven insights and feedback to refine processes and elevate the unit's overall effectiveness; cultivate and build relationships with stakeholders, external partners, and internal teams, fortifying the unit's influence and reach within the organization ;conduct comprehensive reviews and evaluations of performance, placing a strong emphasis on exceptional quality, optimal quantity, punctuality, unwavering professionalism, and the impact on both student clients and collaborating units; through a discerning lens, analyze and assess the outcomes of activities, ensuring they align with elevated standards and contribute significantly to the growth and satisfaction of the student clientele and the overall organizational success; and other duties as assigned. Required Qualifications & Experience : A bachelor's degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Two years of work-related experience with a document imaging and processing system. Experience in analyzing current operational workflows and technical designs and make the most efficient recommendations towards both operational and technical redesigns. Knowledge of document imaging systems and workflow theories, principles, practice, and techniques, including data extraction and system integration. Working knowledge of operation and fiscal analysis and techniques. Possess the 'ability to carry out very complex assignments without detailed instructions; determine the appropriate action, properly coach the team to implement and complete the assignment. Demonstrated ability to analyze the University needs and recommend application of imaging technology to meet these needs. Proven ability to implement and coordinate approved plans across vendor, campus IT and campus functional resources. Proven ability to troubleshoot both operational and technical issues/problems that may arise from stakeholders and the IDP team. Ability to effectively lead, coordinate and oversee a team of staff and students with knowledge of personnel policies and practices. Ability to work independently and to make independent judgements. The incumbent must have a demonstrated interest and/or ability in working in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who may apply for the position. California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Desired Qualifications : Knowledge of and experience with Student ERP software. Knowledge of and experience with PeopleSoft Campus Solutions. Knowledge of standard financial aid, student records and admissions processing student information systems, as well as the application, EDI, and verification procedures. Experience with OnBase Imaging system. Closing Date : Review of applications will begin on 3/11/2024 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs. Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer. To obtain employment information for the impaired call: TDD Line (323) 343-3670 24-hour Dial-A-Job Line (323) 343-3678 Advertised: Feb 26 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Job No: 536432; 02/26/2024 Lead Imaging and Data Processing Coordinator Information Technology Consultant - Career Information Technology Services Salary Range : $4,912 - $12,124/Monthly (Budgeted Hiring Salary Range: $4,912 - $5,417/Monthly) Work Schedule : Full-Time, Monday - Friday, 8:00 a.m. to 5:00 p.m.; exempt classification. Essential Functions : The Imaging and Data Processing Unit serves as a pivotal hub dedicated to delivering imaging and data processing solutions that bolster student achievement in line with California State University, Leis Angeles' overarching digital transformation objectives, mission, vision, and values. Reporting to the Associate Director of Technology and Support Operations, the selected individual assumes a key role in overseeing, guiding, and harmonizing all endeavors encompassed within the Imaging and Data Processing Unit (IDP). This position entails the management of critical operations at the center, encompassing personnel, student engagement, and comprehensive oversight of processes entailing document handling and imaging. Moreover, the role involves orchestrating templated data capture and Optical Character Recognition (OCR) extraction initiatives (such as capturing academic transcripts), administering updates to student system records via staff or interfaces, executing training programs, and implementing stringent quality assurance protocols. A central responsibility is the strategic advancement of the OnBase imaging system. By harnessing its capabilities, the incumbent contributes to refining operational workflows and aligning them with the university's overarching objectives. The role further encompasses a solid grasp of business operations, with involvement in generating pertinent documentation necessary for staff and student recruitment, as well as performance evaluation. In essence, this role will play a pivotal part in optimizing the synergy between imaging technologies and data processing, thus furthering the university's mission of fostering student success. Other responsibilities include: collaborate to conceptualize, refine, and execute comprehensive policies and procedures aimed at optimizing document imaging, data processing/capture, and record management practices; crafting robust framework that ensure seamless flow of information, efficient data handling, and record retention; enhancing operational efficiency, regulatory compliance, and data-driven decision-making across the organization; taking on the pivotal role of the lead for the IDP unit, wielding impactful leadership to guide and supervise a team of professionals while devising unit operations; leverage an array of available resources and collaborate with other units and departments to ensure a harmonious synergy that drives exceptional outcomes; demonstrate adept leadership by inspiring and nurturing a cohesive team of skilled individuals, fostering an environment of collaboration, innovation, and growth; oversee the unit operations, ensuring airtight execution of processes, timelines, and quality standards; leverage a comprehensive toolkit of resources to optimize unit performance, strategically allocating assets for maximum efficiency and impact; collaborate with cross-functional units and departments, harnessing collective expertise to achieve comprehensive and cohesive outcomes; innovatively problem-solve and adapt to dynamic situations, using sound judgment and quick decision-making to address challenges head-on; drive continuous improvement initiatives, employing data-driven insights and feedback to refine processes and elevate the unit's overall effectiveness; cultivate and build relationships with stakeholders, external partners, and internal teams, fortifying the unit's influence and reach within the organization ;conduct comprehensive reviews and evaluations of performance, placing a strong emphasis on exceptional quality, optimal quantity, punctuality, unwavering professionalism, and the impact on both student clients and collaborating units; through a discerning lens, analyze and assess the outcomes of activities, ensuring they align with elevated standards and contribute significantly to the growth and satisfaction of the student clientele and the overall organizational success; and other duties as assigned. Required Qualifications & Experience : A bachelor's degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Two years of work-related experience with a document imaging and processing system. Experience in analyzing current operational workflows and technical designs and make the most efficient recommendations towards both operational and technical redesigns. Knowledge of document imaging systems and workflow theories, principles, practice, and techniques, including data extraction and system integration. Working knowledge of operation and fiscal analysis and techniques. Possess the 'ability to carry out very complex assignments without detailed instructions; determine the appropriate action, properly coach the team to implement and complete the assignment. Demonstrated ability to analyze the University needs and recommend application of imaging technology to meet these needs. Proven ability to implement and coordinate approved plans across vendor, campus IT and campus functional resources. Proven ability to troubleshoot both operational and technical issues/problems that may arise from stakeholders and the IDP team. Ability to effectively lead, coordinate and oversee a team of staff and students with knowledge of personnel policies and practices. Ability to work independently and to make independent judgements. The incumbent must have a demonstrated interest and/or ability in working in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who may apply for the position. California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Desired Qualifications : Knowledge of and experience with Student ERP software. Knowledge of and experience with PeopleSoft Campus Solutions. Knowledge of standard financial aid, student records and admissions processing student information systems, as well as the application, EDI, and verification procedures. Experience with OnBase Imaging system. Closing Date : Review of applications will begin on 3/11/2024 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs. Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer. To obtain employment information for the impaired call: TDD Line (323) 343-3670 24-hour Dial-A-Job Line (323) 343-3678 Advertised: Feb 26 2024 Pacific Standard Time Applications close: Closing Date/Time:
California State Polytechnic University Pomona
3801 West Temple Avenue, Pomona, CA 91768, USA
Type of Appointment: Full-time, Management Personnel Plan (MPP II) Anticipated Salary Range: Up to $96,300 annually (Commensurate with qualifications and experience) Benefits Include: (15) Paid Holidays, (24) Vacation Days, CSU Benefits Summary Work Schedule: Monday - Friday, 8am - 5pm, unless otherwise notified. This may include evenings, weekends, and holidays as circumstances dictate. Recruitment Closing Date: Open Until Filled First Application Review: May 2, 2024 Other : Priority consideration will be given to internal candidates THE DEPARTMENT: The University Police Department (UPD) is responsible for law enforcement, physical security, and emergency response at Cal Poly Pomona. The department is staffed by trained police officers, professional civilian staff and auxiliary personnel and is operational 24 hours-a-day, year-round. The peace officers of this department have statewide police authority and are vested with the same law enforcement powers and responsibilities as the municipal police or sheriff's departments in any California community. The department serves as "first responder" for a broad range of crisis issues on the campus including medical aid calls, injuries and environmental emergencies. The department is responsible for response to all emergencies, crime reports and investigations on campus (except homicides and missing persons per the Kristin Smart Act). In addition, the department offers a wide range of programs and services designed to enhance the safety and security of the community and support the mission of the university. These responsibilities are carried out through a set of core values that reflect commitment to the highest standards of excellence and incorporate the community-oriented policing philosophy. DUTIES AND RESPONSIBILITIES: Strategic Leadership Direct the development and implementation of the university's strategic emergency management and business continuity planning and response programs. Direct the development and implementation of the Emergency Operations Plan (EOP) Create best practice model for emergency management and business continuity planning. Utilize innovative solutions to enhance emergency preparedness and response. Maintains a global understanding of University operations, to advise on business process flows related to business continuity and emergency planning. Develop Emergency Operations Center (EOC) plans for a range of potential disasters, i.e., event/crowd management, interruption of power/resources. Formulate and adopts appropriate new codes, rules, standards, policies, and procedures based on an analysis and interpretation of pertinent local, state, and federal environmental health and safety laws. Work with all campus administrators, academic departments, and specialized committees to provide technical and administrative policy and program direction in the continued development and implementation of emergency management and business continuity programs. Assist University Vice Presidents, Associate Vice Presidents, Deans, Directors Department Chairs/Heads and Supervisors in meeting their emergency management and business continuity responsibilities. Serve as the Campus Director of the Emergency Operations Center, when activated/as needed. Emergency Management and Disaster Recovery Responsible for the strategic development, oversight, training, and continuous improvement of the University's emergency management program. The manager may engage (either directly or indirectly) with various personnel in all university divisions, including approximately 250 volunteer emergency workers, and campus auxiliaries, including the Foundation and ASI. Assess the campus' potential susceptibility to disasters. Plans for risks such as natural disasters, including earthquakes, workplace and random threats, fires, civil disturbances, terrorism, potential explosions, floods, hazardous material spills and emissions, and other emergencies. Oversee evacuation coordinator program, which includes, training, workshops and seminars for evacuation coordinators Develop and update the campus Emergency Operations Plan (EOP), coordinates changes with affected entities and ensures compliance with State and Federal regulations. Evaluate departmental plans and integrates them into the University's EOP and emergency planning for continuity Recruit campus community members to serve as team members (i.e., Evacuation Coordinators, Emergency Operations Center team, etc.). Respond to the campus as soon as possible in the event of an emergency and activates the Emergency Operations Center (EOC) and initiates implementation of the Emergency Operations Plan. Coordinate campus emergency response and resource management with surrounding communities. Coordinates University participation in mutual aid arrangements, such as shelter facilities and temporary housing for animals. Confer with representatives from local agencies, including the California Emergency Management Agency, Federal Emergency Management Agency, Area D Emergency Services, the Los Angeles County Sheriff’s Office, and the Los Angeles County Fire Department to establish appropriate procedures and response, in the event of a major emergency. Formulate operational procedures and emergency scheduling to allow for optimum staff deployment when an emergency occurs. Create executive level training programs for Emergency Management Plan staff. Leads the design and training exercises and drills to test Emergency Management Plan effectiveness, including coordination with outside agencies, when appropriate. Responsible for the development and training, education, and presentations to the staff, faculty, University residential populations and the external community in emergency management. Coordinate recovery efforts after a major event and obtains available financial resources from outside agencies, when applicable. Represent the University on related matters with external entities such as the Chancellor's Office audits, State OES, FEMA, Fire Departments, State Fire Marshal, and local law enforcement. Participate on campus threat assessment and safety committees, as appropriate. Monitor social media and other open-source intelligence resources to help manage existing or potential threats or emergencies. Business Continuity Planning Responsible for the periodic plan quality reviews and ensures maintenance and improvements to the University's Business Continuity (BC) governance documentation. Lead the testing and ensures completion of BC testing documentation including testing plans, after action reports, issue logs, and Disaster Recovery (DR)/BC plan updates. Provide status reporting to all levels of management. Act as a central point of contact for BC governance; provides subject matter expertise. Responsible for the implementation of DR/BC strategies/plans in the face of a disruptive events. Responsible for the campus appropriate DR/BC resources, training, and user-friendly services. Ensure ongoing B/C training, plan testing, and plan maintenance. Lead ongoing program assessment (Methodology, progress, and web-based tool). Communications - In collaboration with Strategic Communications and/or University Leadership Oversee all emergency management related notifications Ensure timely and accurate information is disseminated through appropriate channels. Maintain a working knowledge of the University’s communication software. QUALIFICATIONS: Graduation from an accredited four-year college or university with a bachelor’s degree. Possession of a valid California driver license. Completion of Incident Command System (ICS) 100, 200, 300, 400, 700, and 800 courses. Possession of a valid basic First Aid and CPR card. Equivalent to three (3) years of full-time, progressively responsible relevant experience required in emergency management and business continuity planning. Management and supervisory experience Experience in planning, conducting and leading projects and meetings Proficiency with office computer systems Ability to travel by air/car/train and overnight as necessary to perform duties Must be available 24/7 as circumstances dictate PREFERRED EXPERIENCE: Experience in local, state, or federal emergency management agency or major university environment Certified Emergency Manager (CEM) credential from the International Association of Emergency Managers. Certification in other disaster related programs, participation and membership in regional organizations related to emergency management and preparedness Completion of FEMA Professional Development Series (PDS) Experience in budget development and management Experience with higher education institutions Public speaking experience Experience in a large, complex, and diverse public higher education or governmental institution Demonstrated experience with the full implementation of large-scale projects Experience working with federal, state, and local agencies on emergency management and business continuity issues Extensive knowledge of policies, procedures, and laws pertaining to the administration of emergency management and business continuity at a university Knowledge of emergency communication techniques and technologies Demonstrated proficiency in physical and human resource planning, with expertise in emergency planning and incident command system Ability to identify specific geologic/geographic, demographic, and other multidisciplinary factors related to emergency management Equity, Diversity, and Inclusion At Cal Poly Pomona, we are committed to the urgent and ongoing work of creating and sustaining an inclusive campus where all students, faculty, and staff are welcomed, respected and can flourish to achieve their dreams of success. We believe diversity strengthens community. Cal Poly Pomona proudly holds designations as both a Hispanic-Serving Institution (HSI) and an Asian American and Native American Pacific Islander-Serving Institution (AANAPISI). In 2022, the campus launched the Black Thriving Initiative recognizing that Cal Poly Pomona’s future as a university must be linked to the success of its Black community. More information about our campus initiatives can be found on the Office of Inclusive Excellence’s website . Out of State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU’s mission is to prepare educated, responsible individuals to contribute to California’s schools, economy, culture, and future. As an agency of the State of California, the CSU’s business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. For more information, go to https://calstate.policystat.com/policy/10899725/latest/ . Background Check Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to https://calstate.policystat.com/policy/13813878/latest/ . Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. For more information, go to https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Conflict of Interest This position is a “designated position” in the California State University’s Conflict of Interest Code. The successful candidate accepting this position is required to file financial interest disclosure forms subject to state regulations. For more information, go to https://www.cpp.edu/eoda-hr/departments/hrpar/coi.shtml . Outside Employment Disclosure Executive and Management Plan Personnel employees must disclose all current outside employment at the time of hire as a precondition of hire and at the following times after hire: annually in July, within 30 days of accepting outside employment, and upon their manager’s request. For more information, go to https://www.cpp.edu/eoda-hr/departments/hrpar/outside-employment-disclosure.shtml . Child Abuse/Neglect Reporting Act (CANRA) The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at https://calstate.policystat.com/v2/policy/10927154/latest/ . Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf. Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster . Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu . For more information, go to Employment Notices . Equal Employment Opportunity Cal Poly Pomona is an Equal Opportunity Employer, committed to promoting an inclusive and diverse workforce. The university subscribes to all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and veteran or military status. We engage the talents of all qualified workers, regardless of their background. More information is available at Equal Employment Opportunity statement . Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page. Advertised: Apr 18 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Apr 19, 2024
Type of Appointment: Full-time, Management Personnel Plan (MPP II) Anticipated Salary Range: Up to $96,300 annually (Commensurate with qualifications and experience) Benefits Include: (15) Paid Holidays, (24) Vacation Days, CSU Benefits Summary Work Schedule: Monday - Friday, 8am - 5pm, unless otherwise notified. This may include evenings, weekends, and holidays as circumstances dictate. Recruitment Closing Date: Open Until Filled First Application Review: May 2, 2024 Other : Priority consideration will be given to internal candidates THE DEPARTMENT: The University Police Department (UPD) is responsible for law enforcement, physical security, and emergency response at Cal Poly Pomona. The department is staffed by trained police officers, professional civilian staff and auxiliary personnel and is operational 24 hours-a-day, year-round. The peace officers of this department have statewide police authority and are vested with the same law enforcement powers and responsibilities as the municipal police or sheriff's departments in any California community. The department serves as "first responder" for a broad range of crisis issues on the campus including medical aid calls, injuries and environmental emergencies. The department is responsible for response to all emergencies, crime reports and investigations on campus (except homicides and missing persons per the Kristin Smart Act). In addition, the department offers a wide range of programs and services designed to enhance the safety and security of the community and support the mission of the university. These responsibilities are carried out through a set of core values that reflect commitment to the highest standards of excellence and incorporate the community-oriented policing philosophy. DUTIES AND RESPONSIBILITIES: Strategic Leadership Direct the development and implementation of the university's strategic emergency management and business continuity planning and response programs. Direct the development and implementation of the Emergency Operations Plan (EOP) Create best practice model for emergency management and business continuity planning. Utilize innovative solutions to enhance emergency preparedness and response. Maintains a global understanding of University operations, to advise on business process flows related to business continuity and emergency planning. Develop Emergency Operations Center (EOC) plans for a range of potential disasters, i.e., event/crowd management, interruption of power/resources. Formulate and adopts appropriate new codes, rules, standards, policies, and procedures based on an analysis and interpretation of pertinent local, state, and federal environmental health and safety laws. Work with all campus administrators, academic departments, and specialized committees to provide technical and administrative policy and program direction in the continued development and implementation of emergency management and business continuity programs. Assist University Vice Presidents, Associate Vice Presidents, Deans, Directors Department Chairs/Heads and Supervisors in meeting their emergency management and business continuity responsibilities. Serve as the Campus Director of the Emergency Operations Center, when activated/as needed. Emergency Management and Disaster Recovery Responsible for the strategic development, oversight, training, and continuous improvement of the University's emergency management program. The manager may engage (either directly or indirectly) with various personnel in all university divisions, including approximately 250 volunteer emergency workers, and campus auxiliaries, including the Foundation and ASI. Assess the campus' potential susceptibility to disasters. Plans for risks such as natural disasters, including earthquakes, workplace and random threats, fires, civil disturbances, terrorism, potential explosions, floods, hazardous material spills and emissions, and other emergencies. Oversee evacuation coordinator program, which includes, training, workshops and seminars for evacuation coordinators Develop and update the campus Emergency Operations Plan (EOP), coordinates changes with affected entities and ensures compliance with State and Federal regulations. Evaluate departmental plans and integrates them into the University's EOP and emergency planning for continuity Recruit campus community members to serve as team members (i.e., Evacuation Coordinators, Emergency Operations Center team, etc.). Respond to the campus as soon as possible in the event of an emergency and activates the Emergency Operations Center (EOC) and initiates implementation of the Emergency Operations Plan. Coordinate campus emergency response and resource management with surrounding communities. Coordinates University participation in mutual aid arrangements, such as shelter facilities and temporary housing for animals. Confer with representatives from local agencies, including the California Emergency Management Agency, Federal Emergency Management Agency, Area D Emergency Services, the Los Angeles County Sheriff’s Office, and the Los Angeles County Fire Department to establish appropriate procedures and response, in the event of a major emergency. Formulate operational procedures and emergency scheduling to allow for optimum staff deployment when an emergency occurs. Create executive level training programs for Emergency Management Plan staff. Leads the design and training exercises and drills to test Emergency Management Plan effectiveness, including coordination with outside agencies, when appropriate. Responsible for the development and training, education, and presentations to the staff, faculty, University residential populations and the external community in emergency management. Coordinate recovery efforts after a major event and obtains available financial resources from outside agencies, when applicable. Represent the University on related matters with external entities such as the Chancellor's Office audits, State OES, FEMA, Fire Departments, State Fire Marshal, and local law enforcement. Participate on campus threat assessment and safety committees, as appropriate. Monitor social media and other open-source intelligence resources to help manage existing or potential threats or emergencies. Business Continuity Planning Responsible for the periodic plan quality reviews and ensures maintenance and improvements to the University's Business Continuity (BC) governance documentation. Lead the testing and ensures completion of BC testing documentation including testing plans, after action reports, issue logs, and Disaster Recovery (DR)/BC plan updates. Provide status reporting to all levels of management. Act as a central point of contact for BC governance; provides subject matter expertise. Responsible for the implementation of DR/BC strategies/plans in the face of a disruptive events. Responsible for the campus appropriate DR/BC resources, training, and user-friendly services. Ensure ongoing B/C training, plan testing, and plan maintenance. Lead ongoing program assessment (Methodology, progress, and web-based tool). Communications - In collaboration with Strategic Communications and/or University Leadership Oversee all emergency management related notifications Ensure timely and accurate information is disseminated through appropriate channels. Maintain a working knowledge of the University’s communication software. QUALIFICATIONS: Graduation from an accredited four-year college or university with a bachelor’s degree. Possession of a valid California driver license. Completion of Incident Command System (ICS) 100, 200, 300, 400, 700, and 800 courses. Possession of a valid basic First Aid and CPR card. Equivalent to three (3) years of full-time, progressively responsible relevant experience required in emergency management and business continuity planning. Management and supervisory experience Experience in planning, conducting and leading projects and meetings Proficiency with office computer systems Ability to travel by air/car/train and overnight as necessary to perform duties Must be available 24/7 as circumstances dictate PREFERRED EXPERIENCE: Experience in local, state, or federal emergency management agency or major university environment Certified Emergency Manager (CEM) credential from the International Association of Emergency Managers. Certification in other disaster related programs, participation and membership in regional organizations related to emergency management and preparedness Completion of FEMA Professional Development Series (PDS) Experience in budget development and management Experience with higher education institutions Public speaking experience Experience in a large, complex, and diverse public higher education or governmental institution Demonstrated experience with the full implementation of large-scale projects Experience working with federal, state, and local agencies on emergency management and business continuity issues Extensive knowledge of policies, procedures, and laws pertaining to the administration of emergency management and business continuity at a university Knowledge of emergency communication techniques and technologies Demonstrated proficiency in physical and human resource planning, with expertise in emergency planning and incident command system Ability to identify specific geologic/geographic, demographic, and other multidisciplinary factors related to emergency management Equity, Diversity, and Inclusion At Cal Poly Pomona, we are committed to the urgent and ongoing work of creating and sustaining an inclusive campus where all students, faculty, and staff are welcomed, respected and can flourish to achieve their dreams of success. We believe diversity strengthens community. Cal Poly Pomona proudly holds designations as both a Hispanic-Serving Institution (HSI) and an Asian American and Native American Pacific Islander-Serving Institution (AANAPISI). In 2022, the campus launched the Black Thriving Initiative recognizing that Cal Poly Pomona’s future as a university must be linked to the success of its Black community. More information about our campus initiatives can be found on the Office of Inclusive Excellence’s website . Out of State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU’s mission is to prepare educated, responsible individuals to contribute to California’s schools, economy, culture, and future. As an agency of the State of California, the CSU’s business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. For more information, go to https://calstate.policystat.com/policy/10899725/latest/ . Background Check Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to https://calstate.policystat.com/policy/13813878/latest/ . Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. For more information, go to https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Conflict of Interest This position is a “designated position” in the California State University’s Conflict of Interest Code. The successful candidate accepting this position is required to file financial interest disclosure forms subject to state regulations. For more information, go to https://www.cpp.edu/eoda-hr/departments/hrpar/coi.shtml . Outside Employment Disclosure Executive and Management Plan Personnel employees must disclose all current outside employment at the time of hire as a precondition of hire and at the following times after hire: annually in July, within 30 days of accepting outside employment, and upon their manager’s request. For more information, go to https://www.cpp.edu/eoda-hr/departments/hrpar/outside-employment-disclosure.shtml . Child Abuse/Neglect Reporting Act (CANRA) The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at https://calstate.policystat.com/v2/policy/10927154/latest/ . Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf. Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster . Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu . For more information, go to Employment Notices . Equal Employment Opportunity Cal Poly Pomona is an Equal Opportunity Employer, committed to promoting an inclusive and diverse workforce. The university subscribes to all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and veteran or military status. We engage the talents of all qualified workers, regardless of their background. More information is available at Equal Employment Opportunity statement . Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page. Advertised: Apr 18 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Requirements MOS Code: None Education and Experience : Bachelor’s Degree in Nutrition, Dietetics, or Science in Food, from an accredited college/university plus three (3) years work experience as a Registered Dietitian or related field. Licenses and Certificates : Registered Dietitian with the American Dietetic Association and licensed in the State of Texas. Texas Class “C” Driver’s License or equivalent from another state. General Purpose Under administrative direction, manages Women, Infants and Children's (WIC) Program operations in compliance with local, state and federal laws, ordinances, policies, procedures, rules and regulations. Administers a group of WIC centers including management and supervision of the assigned Certifying Authority and related center's resources. Provide high-risk counseling to WIC participants. Typical Duties Plan and develop complex and specialized management activities for improving techniques for accomplishing goals concerning compliance and quality assurance operations, WIC participation, nutrition education, breastfeeding promotion, social service referrals, immunizations, training, safety and Quality Assurance. Involves: prepare and monitor annual goals to ensure activity efficiency and effectiveness. Provide daily support to clinics, assisting all areas of clinic operations including assignment of personnel. Prepare routine and special reports, and disseminate literature and information regarding program activities and objectives. Monitor activities of program and analyze results to determine performance levels and methods for improvement. Provide guidance to staff to ensure client services are provided with accuracy, empathy, and courtesy and in a convenient and timely manner. Investigate complaints and resolves client problems pertaining to customer service dietary/nutrition services subject to local, state and federal standards. Develop, obtain approval and implement program policies and procedures. Coordinate program activities, committee meetings, agendas, and minutes. Ensure that assigned staff has adequate supplies and equipment to accomplish assigned tasks. Plan and implement all contractual requirements from service delivery objectives to administration of annual budget. Assess, determine, implement, monitor and evaluate program and service performance to determine compliance, efficiency and effectiveness of nutrition education operations. Provides consultation and technical assistance related to nutrition to other agencies and institutional programs. Plans and coordinates studies and research in the area of nutrition and cooperates with other division research efforts to increase understanding, information and trend analysis in nutrition. Coordinates and supervises activities of staff involved in nutrition programs. Directs the development and evaluation of training sessions to upgrade nutrition knowledge of customers, staff and health care providers. Assesses personnel needs, recommends and justifies staffing patterns, and interviews job applicants to fill job vacancies. Supervise assigned staff. Involves: schedule, assign, instruct, guide and check work. Appraise employee performance. Provide for training and development. Enforce personnel rules and regulations and work behavior standards firmly and impartially. Counsel, motivate and maintain harmony. Interview applicants. Recommend hiring, termination, transfers, discipline, merit pay or other employee status changes. General Information For a complete job specification, click here . Note: This is an unclassified contract position. Employment is predicated on continuation of state/federal funding. Note: Applicants are encouraged to apply immediately. This position will close when a preset number of application have been received. Note: Applicants with a foreign degree must have all relevant documents translated and evaluated by a College, University, or Credentials Evaluation Services Department prior to submitting them to the Human Resources Department. A résumé and/or other documents will not be accepted in lieu of a completed application. Comments such as “See résumé” are not acceptable and will result in the application being considered incomplete. To qualify for this position, required education, experience, knowledge and skills must be clearly stated on your application’s employment history. We do not use any information on your resume to review if you meet the minimum qualifications for this position. Failure to fully detail all experience and job duties in the application, or copying/pasting directly from the job specification, or responses referring to your résumé will eliminate you from consideration for the position. Determined by agreement Closing Date/Time: Continuous
Mar 07, 2024
Full Time
Requirements MOS Code: None Education and Experience : Bachelor’s Degree in Nutrition, Dietetics, or Science in Food, from an accredited college/university plus three (3) years work experience as a Registered Dietitian or related field. Licenses and Certificates : Registered Dietitian with the American Dietetic Association and licensed in the State of Texas. Texas Class “C” Driver’s License or equivalent from another state. General Purpose Under administrative direction, manages Women, Infants and Children's (WIC) Program operations in compliance with local, state and federal laws, ordinances, policies, procedures, rules and regulations. Administers a group of WIC centers including management and supervision of the assigned Certifying Authority and related center's resources. Provide high-risk counseling to WIC participants. Typical Duties Plan and develop complex and specialized management activities for improving techniques for accomplishing goals concerning compliance and quality assurance operations, WIC participation, nutrition education, breastfeeding promotion, social service referrals, immunizations, training, safety and Quality Assurance. Involves: prepare and monitor annual goals to ensure activity efficiency and effectiveness. Provide daily support to clinics, assisting all areas of clinic operations including assignment of personnel. Prepare routine and special reports, and disseminate literature and information regarding program activities and objectives. Monitor activities of program and analyze results to determine performance levels and methods for improvement. Provide guidance to staff to ensure client services are provided with accuracy, empathy, and courtesy and in a convenient and timely manner. Investigate complaints and resolves client problems pertaining to customer service dietary/nutrition services subject to local, state and federal standards. Develop, obtain approval and implement program policies and procedures. Coordinate program activities, committee meetings, agendas, and minutes. Ensure that assigned staff has adequate supplies and equipment to accomplish assigned tasks. Plan and implement all contractual requirements from service delivery objectives to administration of annual budget. Assess, determine, implement, monitor and evaluate program and service performance to determine compliance, efficiency and effectiveness of nutrition education operations. Provides consultation and technical assistance related to nutrition to other agencies and institutional programs. Plans and coordinates studies and research in the area of nutrition and cooperates with other division research efforts to increase understanding, information and trend analysis in nutrition. Coordinates and supervises activities of staff involved in nutrition programs. Directs the development and evaluation of training sessions to upgrade nutrition knowledge of customers, staff and health care providers. Assesses personnel needs, recommends and justifies staffing patterns, and interviews job applicants to fill job vacancies. Supervise assigned staff. Involves: schedule, assign, instruct, guide and check work. Appraise employee performance. Provide for training and development. Enforce personnel rules and regulations and work behavior standards firmly and impartially. Counsel, motivate and maintain harmony. Interview applicants. Recommend hiring, termination, transfers, discipline, merit pay or other employee status changes. General Information For a complete job specification, click here . Note: This is an unclassified contract position. Employment is predicated on continuation of state/federal funding. Note: Applicants are encouraged to apply immediately. This position will close when a preset number of application have been received. Note: Applicants with a foreign degree must have all relevant documents translated and evaluated by a College, University, or Credentials Evaluation Services Department prior to submitting them to the Human Resources Department. A résumé and/or other documents will not be accepted in lieu of a completed application. Comments such as “See résumé” are not acceptable and will result in the application being considered incomplete. To qualify for this position, required education, experience, knowledge and skills must be clearly stated on your application’s employment history. We do not use any information on your resume to review if you meet the minimum qualifications for this position. Failure to fully detail all experience and job duties in the application, or copying/pasting directly from the job specification, or responses referring to your résumé will eliminate you from consideration for the position. Determined by agreement Closing Date/Time: Continuous
Stanislaus State
1 University Circle, Turlock, California 95382, USA
Position Summary (Classified as: Student Services Professional IV) Full-time position available on or after April 15, 2024 for in the Warrior Cross Cultural Center. The Student Services Professional IV performs highly complex professional Student Services work in reviewing the most difficult individual, group or organizational problems, developing and recommending courses of action, and implementing proposed solutions. Incumbents in this classification typically utilize a combination of high-level analytical skills and high-level interpersonal skills in working on complex problems from the investigation and analysis stage through the solution and implementation stage. This is the first level where assignments regularly impact other Student Services areas and where the scope of assignments is program-wide. Student Services Professionals are responsible for providing a wide variety of professional services and activities ranging from preadmission to the university through post graduation. The purpose of these services and activities is to assist students in making successful progress toward their degree objectives; to provide learning experiences which supplement those in the classroom; and to assist and encourage students to utilize effectively the knowledge, skills and abilities learned during their university careers. Such services and activities may include providing information and guidance to students; assisting students to think through problems and select suitable solutions and courses of action; evaluating student needs and authorizing services; coordinating and administering programs, events, and projects; facilitating student involvement in campus life; advocating the needs of individual students and groups of students to university administrators, faculty and staff; and providing support and assistance to students facing a variety of personal as well as institutional problems, questions and challenges. In addition, Student Services Professionals may serve as “working supervisors” or lead persons.> Job Duties Duties include but are not limited to: Develop, coordinate, and maintain a diverse set of programs and services that raise awareness of specific student issues. Design and implement reoccurring programming in various areas to support student engagement and success. Establish comprehensive processes and practices for student support, including application and assessment procedures. Develop culturally-inclusive communication protocols and programs to support student success. Collaborate with campus departments and stakeholders to support student community needs. Coordinate with regional partners to create opportunities for student career development and support. Develop and implement comprehensive communication and outreach strategies. Problem-solve effectively during programs and events. Develop and implement assessment and evaluation processes to improve program outcomes. Design and implement inclusive outreach programs and activities. Collaborate with stakeholders to create programs aligned with institutional priorities. Maintain relationships with campus employees to support student activities. Serve as a liaison with community partners for volunteer events and service projects. Develop evaluation and assessment practices for program improvement. Promote student participation in university and community events. Prepare regular reports on program outcomes. Coordinate and deliver training and development activities. Review and analyze policies and procedures for program improvement. Establish procedures to mitigate program risks. Resolve program-related situations promptly. Oversee data collection and analysis for program evaluation. Participate in organizations to stay current on student success strategies. Provide information and guidance to students. Assist students in problem-solving and selecting suitable solutions. Evaluate student needs and authorize services. Coordinate and administer programs, events, and projects. Facilitate student involvement in campus life. Advocate the needs of individual students and groups of students to university administrators, faculty, and staff. Provide support and assistance to students facing personal and institutional challenges. May provide lead or direction.May be required to obtain additional training and/or certification as part of professional development, based on department and/or campus needs, to stay current with industry standards. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this classification. At the direction of appropriate administrator, may provide support to other departments withing functional area as needed. Other duties as assigned. Minimum Qualifications Education : Equivalent to graduation from a four-year college or university in a related field, plus upper division or graduate course work in counseling techniques, interviewing and job-related conflict resolutions. Experience : Equivalent to four years of progressively responsible professional student services work experience which includes experience in advising students individually and in groups, and in analysis and resolution of complex student services problems. (A master’s degree in counseling, Clinical Psychology, Social Work, or a job-related field may be substituted for one year of professional experience. A doctorate degree and the appropriate internship or clinical training in counseling, guidance or a job-related field may be substituted for two years of the required professional experience for positions with a major responsibility for professional, personal or career or counseling.) Preferred Qualifications Master's degree in student affairs, education, guidance and counseling, administration, or equivalent in a related area. Experience coordinating events such as conferences, workshops, and trainings in various platforms and settings. Experience in executing presentations in large and small settings. Experience in mentoring and guidance for Black students within academics, well-being, and other holistic support. Experience in working with intersectionality among a group of diverse populations. Experience in outreach, networking, and collaboration with community partners for the support of black students and the African-American/Black Diaspora. Experience in data collection and data analysis, as well as demonstrating competency in assessment and evaluation of student service activities in an educational setting to improve services to students. Knowledge, Skills, Abilities Ability to interpret and apply program rules and regulations. Ability to use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements. Ability to obtain factual and interpretive information through interviews. Ability to collect, compile, analyze and evaluate data and make verbal or written presentation based on these data. Ability to recognize multicultural, multi-sexed and multi-aged value systems and work accordingly. Demonstrated ability to make decisions and carry through actions having implications with regard toother program or service areas. Thorough knowledge of the principles of individual and group behavior. General knowledge of the principles, practices and trends of the Student Services field. General knowledge, or the ability to rapidly acquire such knowledge, of the overall operation, functions, and organizational procedures of the campus. Ability to advise students individually and in groups on complex student-related matters. Ability to interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations. Thorough knowledge of the policies, procedures, activities, and practices of the program area to which assigned, or the ability to quickly acquire such knowledge. General knowledge of the policies, practices and activities of Student Services programs outside the program to which immediately assigned. General knowledge of the principles, problems and methods of public administration, including organizational, personnel and fiscal management. General knowledge of interview techniques and advanced statistical and research methods. Ability to carry out very complex assignments without detailed instructions. Ability to advise students individually or in groups on varied and complex matters. Ability to determine the appropriate course of action and proper techniques to utilize while engaged with individuals and groups in personal interactions of a sensitive nature. Ability to reason logically and analyze and solve the organizational and operating problems of one or several program areas. Ability to plan, coordinate, initiate actions necessary to implement administrative or group decisions or recommendations and ability to evaluate programs, services, policies and procedures. Ability to analyze and define complex organizational, policy or procedural problems or situations accurately, collect and evaluate data, draw valid conclusions and project consequences of various alternative courses of action. Ability to understand the roles and responsibilities of others and to gauge relationships accordingly by taking into account the variety of the interrelationships, motivations and goals of the members of the organization served. Ability to establish and maintain effective, cooperative and harmonious working relationships with a variety of individuals in circumstances which involve the denial of requests or the necessity to persuade others to accept a different point of view. Physical Requirements The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position requires traveling across campus frequently and lift up to 50 lbs. Occasional evening and weekend work (adjusted schedule) will be required. Salary Range Anticipated salary will be $5,732 - $6,305 per month plus excellent paid benefits. Salary will depend on the qualifications of the successful finalist. (Full range: $5,732 - $8,176 per month) Compensation & Benefits Commensurate with qualifications and experience. As a member of the 23-campus CSU System, we offer an extremely competitive benefits package that includes, but is not limited to, outstanding vacation, health, dental, and vision plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Link to (Bargaining Unit: 4) Benefits Summary: CSU Employee Benefit Summary How to Apply To be considered, qualified candidates must submit a completed Stanislaus State online employment application, cover letter, and resumé. Applications are accepted electronically only. Please note that failure to completely fill out each section of the online application may result in your application not receiving consideration. To apply online, please click the “Apply Now” button on this page. Application Deadline OPEN UNTIL FILLED; SCREENING TO BEGIN ON OR AFTER APRIL 2, 2024. (Applications received after the screening date will be considered at the discretion of the university.) Criminal Background Clearance Notice Satisfactory completion of a background check (which includes checks of employment records, education records, criminal records, civil records; and may include motor vehicle records, professional licenses, and sex offender registries, as position requires) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Additional Information Campus & Area California State University, Stanislaus serves the San Joaquin Valley and is a critical educational resource for a six-county region of approximately 1.5 million people. The University is fully committed to creating a culture of diversity and inclusion - one in which every person in the University community feels safe to express their views without fear of reprisal. Widely recognized for its quality academic programs, the University has 10 nationally accredited programs and 662 faculty members. 94 percent of full-time faculty holds doctorates or terminal degrees in their fields. The University offers 43 undergraduate majors, 16 master's programs, 7 post-graduate credentials, a doctorate in education and serves more than 10,000 students. New instructional facilities have been built for the unique pedagogy of professional programs, laboratory sciences and performing arts. Stanislaus State continues to receive national recognition with its ranking as one of the best 384 colleges in the nation by The Princeton Review. The University was one of 12 public universities in the nation to be recognized by the American Association of State Colleges and Universities for demonstrating exceptional performance in retention and graduation rates. In addition, U.S. News and World Report ranks Stanislaus State in its top 10 among public universities in the West, while Washington Monthly honored Stanislaus State as the West’s No. 1 university for the money. Stanislaus State also is recognized as a Hispanic-Serving Institution (HSI) by the U.S. Department of Education. Clery Act Disclosure Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the annual security report (ASR), is now available for viewing at https://www.csustan.edu/annual-campus-security-report . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Stanislaus State for the previous three years. A paper copy of the ASR is available upon request by contacting the office of the Clery Director located at One University Circle, Turlock, CA 95382. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered veteran status, or any other protected status. All qualified individuals are encouraged to apply. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised 7/21/17, as a condition of employment. Applicants requiring necessary accommodations to the application process may contact the Human Resources Department at (209) 667-3351. California Relay Service is available at (800) 735-2922 voice and (800) 735-2929 TDD. As a federal contractor, we are committed to attracting a diverse applicant pool. Please consider completing the Voluntary Self-Identification of Disability form (your response will not be shared with the search committee) at: Voluntary Self-Identification of Disability PDF Form . CSU Stanislaus hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. The CSU is a state entity whose business operations reside within the State of California. The CSU prohibits hiring employees to perform CSU-related work outside California. The individuals who appear to be the best qualified for this position will be contacted by telephone or email for an interview. INFORMATION CONTAINED IN THIS ANNOUNCEMENT MAY BE SUBJECT TO CHANGE WITHOUT NOTICE Advertised: Mar 08 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 09, 2024
Position Summary (Classified as: Student Services Professional IV) Full-time position available on or after April 15, 2024 for in the Warrior Cross Cultural Center. The Student Services Professional IV performs highly complex professional Student Services work in reviewing the most difficult individual, group or organizational problems, developing and recommending courses of action, and implementing proposed solutions. Incumbents in this classification typically utilize a combination of high-level analytical skills and high-level interpersonal skills in working on complex problems from the investigation and analysis stage through the solution and implementation stage. This is the first level where assignments regularly impact other Student Services areas and where the scope of assignments is program-wide. Student Services Professionals are responsible for providing a wide variety of professional services and activities ranging from preadmission to the university through post graduation. The purpose of these services and activities is to assist students in making successful progress toward their degree objectives; to provide learning experiences which supplement those in the classroom; and to assist and encourage students to utilize effectively the knowledge, skills and abilities learned during their university careers. Such services and activities may include providing information and guidance to students; assisting students to think through problems and select suitable solutions and courses of action; evaluating student needs and authorizing services; coordinating and administering programs, events, and projects; facilitating student involvement in campus life; advocating the needs of individual students and groups of students to university administrators, faculty and staff; and providing support and assistance to students facing a variety of personal as well as institutional problems, questions and challenges. In addition, Student Services Professionals may serve as “working supervisors” or lead persons.> Job Duties Duties include but are not limited to: Develop, coordinate, and maintain a diverse set of programs and services that raise awareness of specific student issues. Design and implement reoccurring programming in various areas to support student engagement and success. Establish comprehensive processes and practices for student support, including application and assessment procedures. Develop culturally-inclusive communication protocols and programs to support student success. Collaborate with campus departments and stakeholders to support student community needs. Coordinate with regional partners to create opportunities for student career development and support. Develop and implement comprehensive communication and outreach strategies. Problem-solve effectively during programs and events. Develop and implement assessment and evaluation processes to improve program outcomes. Design and implement inclusive outreach programs and activities. Collaborate with stakeholders to create programs aligned with institutional priorities. Maintain relationships with campus employees to support student activities. Serve as a liaison with community partners for volunteer events and service projects. Develop evaluation and assessment practices for program improvement. Promote student participation in university and community events. Prepare regular reports on program outcomes. Coordinate and deliver training and development activities. Review and analyze policies and procedures for program improvement. Establish procedures to mitigate program risks. Resolve program-related situations promptly. Oversee data collection and analysis for program evaluation. Participate in organizations to stay current on student success strategies. Provide information and guidance to students. Assist students in problem-solving and selecting suitable solutions. Evaluate student needs and authorize services. Coordinate and administer programs, events, and projects. Facilitate student involvement in campus life. Advocate the needs of individual students and groups of students to university administrators, faculty, and staff. Provide support and assistance to students facing personal and institutional challenges. May provide lead or direction.May be required to obtain additional training and/or certification as part of professional development, based on department and/or campus needs, to stay current with industry standards. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this classification. At the direction of appropriate administrator, may provide support to other departments withing functional area as needed. Other duties as assigned. Minimum Qualifications Education : Equivalent to graduation from a four-year college or university in a related field, plus upper division or graduate course work in counseling techniques, interviewing and job-related conflict resolutions. Experience : Equivalent to four years of progressively responsible professional student services work experience which includes experience in advising students individually and in groups, and in analysis and resolution of complex student services problems. (A master’s degree in counseling, Clinical Psychology, Social Work, or a job-related field may be substituted for one year of professional experience. A doctorate degree and the appropriate internship or clinical training in counseling, guidance or a job-related field may be substituted for two years of the required professional experience for positions with a major responsibility for professional, personal or career or counseling.) Preferred Qualifications Master's degree in student affairs, education, guidance and counseling, administration, or equivalent in a related area. Experience coordinating events such as conferences, workshops, and trainings in various platforms and settings. Experience in executing presentations in large and small settings. Experience in mentoring and guidance for Black students within academics, well-being, and other holistic support. Experience in working with intersectionality among a group of diverse populations. Experience in outreach, networking, and collaboration with community partners for the support of black students and the African-American/Black Diaspora. Experience in data collection and data analysis, as well as demonstrating competency in assessment and evaluation of student service activities in an educational setting to improve services to students. Knowledge, Skills, Abilities Ability to interpret and apply program rules and regulations. Ability to use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements. Ability to obtain factual and interpretive information through interviews. Ability to collect, compile, analyze and evaluate data and make verbal or written presentation based on these data. Ability to recognize multicultural, multi-sexed and multi-aged value systems and work accordingly. Demonstrated ability to make decisions and carry through actions having implications with regard toother program or service areas. Thorough knowledge of the principles of individual and group behavior. General knowledge of the principles, practices and trends of the Student Services field. General knowledge, or the ability to rapidly acquire such knowledge, of the overall operation, functions, and organizational procedures of the campus. Ability to advise students individually and in groups on complex student-related matters. Ability to interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations. Thorough knowledge of the policies, procedures, activities, and practices of the program area to which assigned, or the ability to quickly acquire such knowledge. General knowledge of the policies, practices and activities of Student Services programs outside the program to which immediately assigned. General knowledge of the principles, problems and methods of public administration, including organizational, personnel and fiscal management. General knowledge of interview techniques and advanced statistical and research methods. Ability to carry out very complex assignments without detailed instructions. Ability to advise students individually or in groups on varied and complex matters. Ability to determine the appropriate course of action and proper techniques to utilize while engaged with individuals and groups in personal interactions of a sensitive nature. Ability to reason logically and analyze and solve the organizational and operating problems of one or several program areas. Ability to plan, coordinate, initiate actions necessary to implement administrative or group decisions or recommendations and ability to evaluate programs, services, policies and procedures. Ability to analyze and define complex organizational, policy or procedural problems or situations accurately, collect and evaluate data, draw valid conclusions and project consequences of various alternative courses of action. Ability to understand the roles and responsibilities of others and to gauge relationships accordingly by taking into account the variety of the interrelationships, motivations and goals of the members of the organization served. Ability to establish and maintain effective, cooperative and harmonious working relationships with a variety of individuals in circumstances which involve the denial of requests or the necessity to persuade others to accept a different point of view. Physical Requirements The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position requires traveling across campus frequently and lift up to 50 lbs. Occasional evening and weekend work (adjusted schedule) will be required. Salary Range Anticipated salary will be $5,732 - $6,305 per month plus excellent paid benefits. Salary will depend on the qualifications of the successful finalist. (Full range: $5,732 - $8,176 per month) Compensation & Benefits Commensurate with qualifications and experience. As a member of the 23-campus CSU System, we offer an extremely competitive benefits package that includes, but is not limited to, outstanding vacation, health, dental, and vision plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Link to (Bargaining Unit: 4) Benefits Summary: CSU Employee Benefit Summary How to Apply To be considered, qualified candidates must submit a completed Stanislaus State online employment application, cover letter, and resumé. Applications are accepted electronically only. Please note that failure to completely fill out each section of the online application may result in your application not receiving consideration. To apply online, please click the “Apply Now” button on this page. Application Deadline OPEN UNTIL FILLED; SCREENING TO BEGIN ON OR AFTER APRIL 2, 2024. (Applications received after the screening date will be considered at the discretion of the university.) Criminal Background Clearance Notice Satisfactory completion of a background check (which includes checks of employment records, education records, criminal records, civil records; and may include motor vehicle records, professional licenses, and sex offender registries, as position requires) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Additional Information Campus & Area California State University, Stanislaus serves the San Joaquin Valley and is a critical educational resource for a six-county region of approximately 1.5 million people. The University is fully committed to creating a culture of diversity and inclusion - one in which every person in the University community feels safe to express their views without fear of reprisal. Widely recognized for its quality academic programs, the University has 10 nationally accredited programs and 662 faculty members. 94 percent of full-time faculty holds doctorates or terminal degrees in their fields. The University offers 43 undergraduate majors, 16 master's programs, 7 post-graduate credentials, a doctorate in education and serves more than 10,000 students. New instructional facilities have been built for the unique pedagogy of professional programs, laboratory sciences and performing arts. Stanislaus State continues to receive national recognition with its ranking as one of the best 384 colleges in the nation by The Princeton Review. The University was one of 12 public universities in the nation to be recognized by the American Association of State Colleges and Universities for demonstrating exceptional performance in retention and graduation rates. In addition, U.S. News and World Report ranks Stanislaus State in its top 10 among public universities in the West, while Washington Monthly honored Stanislaus State as the West’s No. 1 university for the money. Stanislaus State also is recognized as a Hispanic-Serving Institution (HSI) by the U.S. Department of Education. Clery Act Disclosure Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the annual security report (ASR), is now available for viewing at https://www.csustan.edu/annual-campus-security-report . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Stanislaus State for the previous three years. A paper copy of the ASR is available upon request by contacting the office of the Clery Director located at One University Circle, Turlock, CA 95382. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered veteran status, or any other protected status. All qualified individuals are encouraged to apply. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised 7/21/17, as a condition of employment. Applicants requiring necessary accommodations to the application process may contact the Human Resources Department at (209) 667-3351. California Relay Service is available at (800) 735-2922 voice and (800) 735-2929 TDD. As a federal contractor, we are committed to attracting a diverse applicant pool. Please consider completing the Voluntary Self-Identification of Disability form (your response will not be shared with the search committee) at: Voluntary Self-Identification of Disability PDF Form . CSU Stanislaus hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. The CSU is a state entity whose business operations reside within the State of California. The CSU prohibits hiring employees to perform CSU-related work outside California. The individuals who appear to be the best qualified for this position will be contacted by telephone or email for an interview. INFORMATION CONTAINED IN THIS ANNOUNCEMENT MAY BE SUBJECT TO CHANGE WITHOUT NOTICE Advertised: Mar 08 2024 Pacific Standard Time Applications close: Closing Date/Time:
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information TYPE OF RECRUITMENT: OPEN COMPETITIVE - EMERGENCY FILING DATE: Tuesday, November 14, 2023 at 8:30 a.m. , Pacific Time (PT) This examination will remain open until the needs of the service are met and is subject to closure without prior notice. EXAM NUMBER: PH1848A-EA The LA County Board of Supervisors recently declared a local state of emergency for homelessness, and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you. The County of Los Angeles Department of Public Health is seeking qualified candidates to fill emergency Management Analyst vacancies related to the homelessness crisis. Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%. Those who successfully pass the assessment will be considered for permanent appointment to Management Analyst . DEFINITION: Performs a variety of analytical, technical, and/or confidential and sensitive assignments in core functional areas of human resources, contract development and administration, or health programs operations and administration. Essential Job Functions ESSENTIAL DUTIES: Researches information by identifying, locating and extracting relevant data and information (e.g., by reading, collecting, downloading, interviewing) from varied sources (e.g., Internet search engines, library materials, government and technical reports, knowledgeable individuals) in order to obtain sufficient, valid and reliable data for analysis and decision making purposes. Compiles information by grouping and/or categorizing the information (e.g., in tables, spreadsheets, data files) in meaningful ways in order to facilitate analysis. Analyzes information using qualitative and/or quantitative analytical methods in order to understand and draw fact-based conclusions, often from large amounts of information; identifies issues and problems requiring additional research and study and takes appropriate action to ensure sound study results. Develops and/or recommends the development of policies, programs, or procedures to address problems or improve operations by applying the results of research and analysis of pertinent information in order to ensure the highest likelihood of success. Prepares a variety of documents (e.g., reports, business correspondence, memoranda), adapting formats suitable to the purpose and using relevant software programs (e.g., word processing, desktop publishing, presentation) in order to effectively communicate information to various audiences (e.g., departmental personnel, members of the public, governing boards). Interacts with a variety of individuals (e.g., vendors, managers, representatives of external agencies/organizations) when participating in meetings, mediating disputes, making presentations, providing advice and/or consultation services, etc. in order to communicate information, share ideas, present recommended solutions, gain agreement and coordinate activities. Coordinates activities, such as those of contractors, consultants, outside agencies, etc. to ensure that programs are successfully planned, implemented, and/or evaluated. Monitors processes and programs by gathering and analyzing relevant information in order to ensure that processes are capable and stable, and that programs are proceeding as intended. Evaluates program effectiveness by comparing outcomes to goals in order to determine whether to continue or modify the program. Performs various administrative duties (e.g., creating and maintaining files; formatting standard documents; receiving, processing, and routing documents) by appropriately applying Federal and State laws, County and local ordinances, and departmental policies and procedures in order to ensure all work done complies with established guidelines and requirements. EXAMPLE OF DUTIES: The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Human Resources: Conducts examinations administered by the department by reviewing examination contents, preparing job bulletins, reviewing and accepting or rejecting applications, and preparing justifications for selective certifications; may recruit special examiners and interviewers for specific examinations and represent the department at community, school, or outreach events such as job fairs. Advises unit supervisors and departmental managers regarding compliance with Civil Service Rules and departmental policies and procedures; may assist managers with the preparation of improvement needed or unsatisfactory performance evaluations, compilation of employee performance documentation, and steps for implementing progressive discipline. Investigates and recommends management action in matters involving employee performance or disciplinary issues; may assist advocacy staff in the preparation of the departmental position in such cases and represent the department in meetings with employees or employee representatives to resolve disciplinary issues. Reviews, analyzes, and makes recommendations regarding workers' compensation cases and/or employee benefits issues; may correspond directly with the employee, with the Department of Human Resources, or with the third-party administrator (TPA). Conducts classification studies of existing departmental positions and prepares findings and recommendations which may result in reclassification; prepares duty statements, organization charts, and other materials supporting departmental requests for new positions in the annual budget process. Contract Development and Administration: Conducts contract solicitations; develops specifications and/or scope of work, solicitation packages, proposal/bid evaluation processes; and prepares documentation for routine and/or moderately complex contracts to support contract recommendations. Prepares letters and memos to the Board of Supervisors recommending contract awards for review by senior level contract staff. Assist line operations in identifying contractual and funding problems, and in resolving differences with contractors. Assists in formulating policies and procedures for contract development and/or in designing forms and other tools to aid in contract development. Conducts reviews of contractor's compliance with such requirements as licensure, insurance, Living Wage Ordinance, and Jury Duty Ordinance. Public Health Programs: Analyzes the administration of a public health program during one or more phases of development, implementation, and evaluation. Assists in the development of policies, procedures, standards, and guidelines to support centrally-administered programs. Assists in formulating program modifications and develops corrective action plans for quality assurance based on program evaluations. Assists and supports ongoing and cyclical program budgetary and financial analysis as part of program evaluation and contract negotiations. Assists in planning and implementing projects in specialized areas of mental health and public health services including identifying system and community barriers to the implementation of Countywide programs. Researches and drafts requests for proposals and requests for services as part of new and renewed grants and assists in negotiating details with other governmental agencies. Designs graphical presentations and delivers to management, community groups, and contract agencies concerning program development, implementation, and evaluation plans. Prepares records, reports, and mechanisms for the purpose of monitoring the fidelity of a program or project with respect to adherence to budgetary plans, evidence-based practices, outcomes, and other pertinent objectives. Click on the Management Analyst for complete details of this classification. Requirements MINIMUM REQUIREMENTS: Option 1 A Bachelor's degree* from an accredited college or university -AND- Two years of experience performing basic to routine analytical assignments that involved researching, analyzing and synthesizing data, as well as recommending solutions to problems related to administrative or program support functional areas. Option 2 A Master's degree * or higher from an accredited college or university in a discipline related to core administrative areas such as contract development and administration or human resources; health programs analysis; or in a discipline related to the core business function or mission of the department. Option 3 Four years of experience performing basic to routine analytical assignments which involved researching, analyzing and synthesizing data, as well as recommending solutions to problems related to administrative or program support functional areas. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. You MUST meet the above requirement(s) in order to be appointed to fill any vacancies related to this recruitment. SPECIAL REQUIREMENT INFORMATION: * In order to receive credit for any type of college or university degree, such as a Bachelor's, Master's Degree, or higher, youmust attach a legible copy of the Official Diploma, Official Transcripts, or Official Letter from the accredited institution, which shows the date the degree was awarded, with Registrar's signature and school seal, to the application at the time of filing, or e-mail to hrexams@ph.lacounty.gov within seven (7) calendar days from application submission or your application may be rejected. Foreign degrees must be evaluated for equivalency to United States accredited institutions standards by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services (NACES) or The Association of International Credential Evaluators, Inc. (AICE) . (see Employment Information under Accreditation Information) Official Transcripts is defined as a transcript that bears the college seal and states "official and/or copy" issued by the school's registrar office. A printout of the courses from the school's website is NOT considered official transcripts and will not be accepted and may result in your application being incomplete and rejected All documents must be attached to your application at the time of filing or e-mailed to HRExams@ph.lacounty.gov within seven (7) calendar days from application submission or your application may be rejected as incomplete. Additional Information EXAMINATION CONTENT: Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of your initial work assignment, the appointing department will evaluate your performance. Those who achieve a passing score on this evaluation will be considered for permanent appointment. _______________________________________________________________ Application and Filing Information HOW TO APPLY: Applications must be filed ONLINE ONLY . Applicants are required to complete and submit an online Los Angeles County Employment Application AND Supplemental Questionnaire in order to be considered for this examination. Paper applications, resumes, or any unsolicited documents will not be accepted in lieu of completing the online application and Supplemental Questionnaire. Application filing may be suspended at any time without advance notice. Many important notifications will be sent electronically to the email address provided on the application, so it is important that you provide a valid email address. Please add hrexams@ph.lacounty.gov as well as noreply@governmentjobs.com, and info@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. You have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. Plan to submit your online application well in advance of the 5:00 p.m. PT deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Check the website for updated information at https://lacountylibrary.org . FAIR CHANCE EMPLOYER: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. DO NOT SHARE USER ID AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the in equalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. Department Contact Name: Exam Analyst Department Contact Phone: (323) 659-6546 Department Contact E-mail: HRExams@ph.lacounty.gov Exam Number: PH1848A-EA California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (323) 659-6546 Teletype Phone: (800) 899-4099 Alternate Teletype Phone : (800) 897-0077 For detailed information, please click here
Mar 08, 2024
Full Time
Position/Program Information TYPE OF RECRUITMENT: OPEN COMPETITIVE - EMERGENCY FILING DATE: Tuesday, November 14, 2023 at 8:30 a.m. , Pacific Time (PT) This examination will remain open until the needs of the service are met and is subject to closure without prior notice. EXAM NUMBER: PH1848A-EA The LA County Board of Supervisors recently declared a local state of emergency for homelessness, and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you. The County of Los Angeles Department of Public Health is seeking qualified candidates to fill emergency Management Analyst vacancies related to the homelessness crisis. Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%. Those who successfully pass the assessment will be considered for permanent appointment to Management Analyst . DEFINITION: Performs a variety of analytical, technical, and/or confidential and sensitive assignments in core functional areas of human resources, contract development and administration, or health programs operations and administration. Essential Job Functions ESSENTIAL DUTIES: Researches information by identifying, locating and extracting relevant data and information (e.g., by reading, collecting, downloading, interviewing) from varied sources (e.g., Internet search engines, library materials, government and technical reports, knowledgeable individuals) in order to obtain sufficient, valid and reliable data for analysis and decision making purposes. Compiles information by grouping and/or categorizing the information (e.g., in tables, spreadsheets, data files) in meaningful ways in order to facilitate analysis. Analyzes information using qualitative and/or quantitative analytical methods in order to understand and draw fact-based conclusions, often from large amounts of information; identifies issues and problems requiring additional research and study and takes appropriate action to ensure sound study results. Develops and/or recommends the development of policies, programs, or procedures to address problems or improve operations by applying the results of research and analysis of pertinent information in order to ensure the highest likelihood of success. Prepares a variety of documents (e.g., reports, business correspondence, memoranda), adapting formats suitable to the purpose and using relevant software programs (e.g., word processing, desktop publishing, presentation) in order to effectively communicate information to various audiences (e.g., departmental personnel, members of the public, governing boards). Interacts with a variety of individuals (e.g., vendors, managers, representatives of external agencies/organizations) when participating in meetings, mediating disputes, making presentations, providing advice and/or consultation services, etc. in order to communicate information, share ideas, present recommended solutions, gain agreement and coordinate activities. Coordinates activities, such as those of contractors, consultants, outside agencies, etc. to ensure that programs are successfully planned, implemented, and/or evaluated. Monitors processes and programs by gathering and analyzing relevant information in order to ensure that processes are capable and stable, and that programs are proceeding as intended. Evaluates program effectiveness by comparing outcomes to goals in order to determine whether to continue or modify the program. Performs various administrative duties (e.g., creating and maintaining files; formatting standard documents; receiving, processing, and routing documents) by appropriately applying Federal and State laws, County and local ordinances, and departmental policies and procedures in order to ensure all work done complies with established guidelines and requirements. EXAMPLE OF DUTIES: The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Human Resources: Conducts examinations administered by the department by reviewing examination contents, preparing job bulletins, reviewing and accepting or rejecting applications, and preparing justifications for selective certifications; may recruit special examiners and interviewers for specific examinations and represent the department at community, school, or outreach events such as job fairs. Advises unit supervisors and departmental managers regarding compliance with Civil Service Rules and departmental policies and procedures; may assist managers with the preparation of improvement needed or unsatisfactory performance evaluations, compilation of employee performance documentation, and steps for implementing progressive discipline. Investigates and recommends management action in matters involving employee performance or disciplinary issues; may assist advocacy staff in the preparation of the departmental position in such cases and represent the department in meetings with employees or employee representatives to resolve disciplinary issues. Reviews, analyzes, and makes recommendations regarding workers' compensation cases and/or employee benefits issues; may correspond directly with the employee, with the Department of Human Resources, or with the third-party administrator (TPA). Conducts classification studies of existing departmental positions and prepares findings and recommendations which may result in reclassification; prepares duty statements, organization charts, and other materials supporting departmental requests for new positions in the annual budget process. Contract Development and Administration: Conducts contract solicitations; develops specifications and/or scope of work, solicitation packages, proposal/bid evaluation processes; and prepares documentation for routine and/or moderately complex contracts to support contract recommendations. Prepares letters and memos to the Board of Supervisors recommending contract awards for review by senior level contract staff. Assist line operations in identifying contractual and funding problems, and in resolving differences with contractors. Assists in formulating policies and procedures for contract development and/or in designing forms and other tools to aid in contract development. Conducts reviews of contractor's compliance with such requirements as licensure, insurance, Living Wage Ordinance, and Jury Duty Ordinance. Public Health Programs: Analyzes the administration of a public health program during one or more phases of development, implementation, and evaluation. Assists in the development of policies, procedures, standards, and guidelines to support centrally-administered programs. Assists in formulating program modifications and develops corrective action plans for quality assurance based on program evaluations. Assists and supports ongoing and cyclical program budgetary and financial analysis as part of program evaluation and contract negotiations. Assists in planning and implementing projects in specialized areas of mental health and public health services including identifying system and community barriers to the implementation of Countywide programs. Researches and drafts requests for proposals and requests for services as part of new and renewed grants and assists in negotiating details with other governmental agencies. Designs graphical presentations and delivers to management, community groups, and contract agencies concerning program development, implementation, and evaluation plans. Prepares records, reports, and mechanisms for the purpose of monitoring the fidelity of a program or project with respect to adherence to budgetary plans, evidence-based practices, outcomes, and other pertinent objectives. Click on the Management Analyst for complete details of this classification. Requirements MINIMUM REQUIREMENTS: Option 1 A Bachelor's degree* from an accredited college or university -AND- Two years of experience performing basic to routine analytical assignments that involved researching, analyzing and synthesizing data, as well as recommending solutions to problems related to administrative or program support functional areas. Option 2 A Master's degree * or higher from an accredited college or university in a discipline related to core administrative areas such as contract development and administration or human resources; health programs analysis; or in a discipline related to the core business function or mission of the department. Option 3 Four years of experience performing basic to routine analytical assignments which involved researching, analyzing and synthesizing data, as well as recommending solutions to problems related to administrative or program support functional areas. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. You MUST meet the above requirement(s) in order to be appointed to fill any vacancies related to this recruitment. SPECIAL REQUIREMENT INFORMATION: * In order to receive credit for any type of college or university degree, such as a Bachelor's, Master's Degree, or higher, youmust attach a legible copy of the Official Diploma, Official Transcripts, or Official Letter from the accredited institution, which shows the date the degree was awarded, with Registrar's signature and school seal, to the application at the time of filing, or e-mail to hrexams@ph.lacounty.gov within seven (7) calendar days from application submission or your application may be rejected. Foreign degrees must be evaluated for equivalency to United States accredited institutions standards by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services (NACES) or The Association of International Credential Evaluators, Inc. (AICE) . (see Employment Information under Accreditation Information) Official Transcripts is defined as a transcript that bears the college seal and states "official and/or copy" issued by the school's registrar office. A printout of the courses from the school's website is NOT considered official transcripts and will not be accepted and may result in your application being incomplete and rejected All documents must be attached to your application at the time of filing or e-mailed to HRExams@ph.lacounty.gov within seven (7) calendar days from application submission or your application may be rejected as incomplete. Additional Information EXAMINATION CONTENT: Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of your initial work assignment, the appointing department will evaluate your performance. Those who achieve a passing score on this evaluation will be considered for permanent appointment. _______________________________________________________________ Application and Filing Information HOW TO APPLY: Applications must be filed ONLINE ONLY . Applicants are required to complete and submit an online Los Angeles County Employment Application AND Supplemental Questionnaire in order to be considered for this examination. Paper applications, resumes, or any unsolicited documents will not be accepted in lieu of completing the online application and Supplemental Questionnaire. Application filing may be suspended at any time without advance notice. Many important notifications will be sent electronically to the email address provided on the application, so it is important that you provide a valid email address. Please add hrexams@ph.lacounty.gov as well as noreply@governmentjobs.com, and info@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. You have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. Plan to submit your online application well in advance of the 5:00 p.m. PT deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Check the website for updated information at https://lacountylibrary.org . FAIR CHANCE EMPLOYER: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. DO NOT SHARE USER ID AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the in equalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. Department Contact Name: Exam Analyst Department Contact Phone: (323) 659-6546 Department Contact E-mail: HRExams@ph.lacounty.gov Exam Number: PH1848A-EA California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (323) 659-6546 Teletype Phone: (800) 899-4099 Alternate Teletype Phone : (800) 897-0077 For detailed information, please click here
CITY OF ORLANDO, FL
Orlando, Florida, United States
Description Who We Are Orlando, The City Beautiful For most of Orlando’s history we’ve been the place everyone wants to visit. Today, we’re also the place where everyone wants to live and do business. List after list has Orlando as one of the fastest growing cities in America. We’re transitioning from our role as the young upstart to a more mature, global city. This didn’t happen by accident. Together as a community, we developed a shared vision for our city focused on creating partnerships and we’ve transformed Orlando from a place that was packed with potential into a city on the rise. Our vision ensures we are an inclusive, compassionate community that is generating jobs, becoming the most sustainable city in the nation, keeping our community safe, making it easier to get around, and increasing the quality of life. Together, we can continue realizing all our city’s potential. Come be part of our community with the City of Orlando. Nature of Work Performs administrative and professional work in the coordination of the Transportation Department’s review and provision of conditions of approval for land development applications. Serves as the primary point of contact for the department at development review meetings including pre-applications, Technical Review Committee (TRC), Municipal Planning Board (MPB), and Development Review Committee (DRC). An employee assigned to this classification is responsible for planning, directing and coordinating transportation review activities to ensure projects are reviewed in line with City and State code as well as best practices and are completed within prescribed time frame parameters. This position also supports administrative and professional work involving the quality control of Capital Improvement and Growth Management programs on behalf of the City of Orlando. An employee assigned to this classification may also be responsible for planning, directing, and coordinating activities to ensure projects are accomplished within prescribed time frame, funding parameters and in accordance with City goals and objectives. Work is performed under the general direction of the Division Manager. Performance is reviewed on a periodic basis through both formal and informal meetings and reports. Minimum Requirements Bachelor’s Degree in Urban Planning, Transportation Planning, Transportation Engineering, or a related field; plus two (2) years of experience working with land use and transportation components of municipal code required; or an equivalent combination of education, training, and experience. One (1) year of local government transportation experience preferred. American Institute of Certified Planner (AICP), Professional Transportation Planner (PTP), or Professional Engineer certification desired. Valid Florida driver license required . VALID DRIVER LICENSE FROM ANY STATE MUST BE PRESENTED AT TIME OF INTERVIEW. VALID FLORIDA DRIVER LICENSE MUST BE PROVIDED WITHIN 30 DAYS OF HIRE. IMPORTANT: To be eligible to proceed forward in the application process, applicants must meet the minimum qualifications listed in the position description. Please ensure your application provides details of all relevant experience related to the position. If you have questions or need clarification concerning the position or application process, please contact Human Resources at jobs@orlando.gov or 407.246.2062. Supplemental Information City of Orlando Benefits If this posting indicates a degree is required, the following experience will apply in lieu of any degree as follows: Two (2) years of direct experience for an associate degree; Four (4) years of direct experience for a bachelor's degree; Six (6) years of direct experience for a master's degree; or Nine (9) years of direct experience for a doctoral degree Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Description Who We Are Orlando, The City Beautiful For most of Orlando’s history we’ve been the place everyone wants to visit. Today, we’re also the place where everyone wants to live and do business. List after list has Orlando as one of the fastest growing cities in America. We’re transitioning from our role as the young upstart to a more mature, global city. This didn’t happen by accident. Together as a community, we developed a shared vision for our city focused on creating partnerships and we’ve transformed Orlando from a place that was packed with potential into a city on the rise. Our vision ensures we are an inclusive, compassionate community that is generating jobs, becoming the most sustainable city in the nation, keeping our community safe, making it easier to get around, and increasing the quality of life. Together, we can continue realizing all our city’s potential. Come be part of our community with the City of Orlando. Nature of Work Performs administrative and professional work in the coordination of the Transportation Department’s review and provision of conditions of approval for land development applications. Serves as the primary point of contact for the department at development review meetings including pre-applications, Technical Review Committee (TRC), Municipal Planning Board (MPB), and Development Review Committee (DRC). An employee assigned to this classification is responsible for planning, directing and coordinating transportation review activities to ensure projects are reviewed in line with City and State code as well as best practices and are completed within prescribed time frame parameters. This position also supports administrative and professional work involving the quality control of Capital Improvement and Growth Management programs on behalf of the City of Orlando. An employee assigned to this classification may also be responsible for planning, directing, and coordinating activities to ensure projects are accomplished within prescribed time frame, funding parameters and in accordance with City goals and objectives. Work is performed under the general direction of the Division Manager. Performance is reviewed on a periodic basis through both formal and informal meetings and reports. Minimum Requirements Bachelor’s Degree in Urban Planning, Transportation Planning, Transportation Engineering, or a related field; plus two (2) years of experience working with land use and transportation components of municipal code required; or an equivalent combination of education, training, and experience. One (1) year of local government transportation experience preferred. American Institute of Certified Planner (AICP), Professional Transportation Planner (PTP), or Professional Engineer certification desired. Valid Florida driver license required . VALID DRIVER LICENSE FROM ANY STATE MUST BE PRESENTED AT TIME OF INTERVIEW. VALID FLORIDA DRIVER LICENSE MUST BE PROVIDED WITHIN 30 DAYS OF HIRE. IMPORTANT: To be eligible to proceed forward in the application process, applicants must meet the minimum qualifications listed in the position description. Please ensure your application provides details of all relevant experience related to the position. If you have questions or need clarification concerning the position or application process, please contact Human Resources at jobs@orlando.gov or 407.246.2062. Supplemental Information City of Orlando Benefits If this posting indicates a degree is required, the following experience will apply in lieu of any degree as follows: Two (2) years of direct experience for an associate degree; Four (4) years of direct experience for a bachelor's degree; Six (6) years of direct experience for a master's degree; or Nine (9) years of direct experience for a doctoral degree Closing Date/Time: Continuous