Social Services Practitioner III

  • County of Riverside
  • Riverside, California
  • Jun 04, 2022
Full Time Human and Social Services
  • Salary: 28.39 USD
  • Salary Top: 40.11

Job Description

ABOUT THE POSITION
The County of Riverside's Department of Public and Social Services (DPSS) seeks multiple Social Services Practitioner III positions throughout Riverside County (Western, Southern, and Mid-County Regions) for the Children's Services Division (CSD) and the Adult Services Division (ASD). Frequent travel may be required for all positions. Competitive candidates will be referred to the department on an ongoing basis.

We are looking for someone who has:
  • Excellent interpersonal skills when working with diverse clients of various ages, socio-economic backgrounds, cultures, and mental/physical capabilities
  • Proven ability to work collaboratively with other professionals in order to meet the needs of shared clients and promote quality care, safety, and well-being
  • Great written and verbal communication skills
  • Knowledge and ability to learn and apply complex laws, rules, regulations, policies, and procedures relating to clients
  • Strong critical thinking, analytical, organizational, and time management skills
  • Tech-savvy skills and the ability to learn and use specialized case management software programs
A few reasons you might love this job:
  • Opportunity to compassionately support children, elders/dependent adults and families
  • It's more than a desk job - travel throughout the vast County of Riverside to meet with clients and community partners
  • Work and network with dedicated professionals who share a passion for public service
  • Career growth and upward mobility within the department
  • Supportive and respectful working environment that values work-life balance
A few challenges you might face in this job:
  • Fast-paced environment
  • Meeting mandated deadlines
  • The need for documentation and technical writing
  • Identifying ways to navigate social service delivery with limited resources while meeting clients' identified goals and needs
About the Children's Services Division (CSD):
Social Services Practitioners may be assigned to various programs within Children's Services. Those programs include Investigative and Continuing Services, Extended Foster Care Program (EFC), Command Post, Group Home, Adoptions, or the Resource Family Approval (RFA). Investigative Services and Command Post conduct investigation of child abuse/neglect referrals made within the Riverside County. Continuing Services provide support in continuing services with the goal of reunification. Extended Foster Care completes assessments, develops transitional plans, and provides resources for youth 16 and older, preparing them to emancipate from foster care. The Resource Family Approval conducts home assessments, background checks, and family evaluations to ensure that prospective relatives/non-related extended family members (NREFM) requesting placement meet standards in accordance with State regulations. Future SSP IIIs in the CSD (only) may be eligible for DPSS exciting programs that include the Retention Program and Educational and Career Assistance Programs. All Programs are great opportunities for professional growth and knowledge. Learn more below:
  • Retention Program: All NEWLY hired incumbents and CURRENT employees with less than 10,400 hours of service are eligible for the Retention Bonus Program upon hire! Eligibility is based upon Hours of Service Completed, learn more https://www.rivcocob.org/boardpolicies/policy-c/POLICY-C26.pdf
  • Education Support Program: DPSS employees eligible for the ESP may receive up to $5,250.00 per year for a period of two years of lifetime maximum of $10,500. ESP programs include Career Counseling, Career Assessment, College partners Tuition Discount information and possible textbook and tuition reimbursement options. Interested and Eligible candidates will receive a Career Development Plan (CDP) that includes tuition and textbook funding, either by DPSS or Service Employees International Union (SEIU). Department Policy, Eligibility and Application Requirement details are in the link (https://esp.rc-hr.com/
  • 20/20 Program: The 20/20 program is designed to assist Social Services Practitioner IIIs who are students completing a Masters in Social Work Degree from an approved university. Program participants work a reduced work schedule while being paid as a full-time employee allowing the employee time to complete training and/or educational requirements for degree or certification. To learn more about the 20/20 Program, please contact the recruiter listed at the bottom of this job posting.
*For more about what it's like to work within Children's Services please watch

*For questions related to working within Children's Services, please email CSDStaffing@rivco.org .

About the Adult Services Division (ASD):
Adult Services, Social Services Practitioners III may be assigned to the In-Home Supportive Services (IHSS) program or IHSS Public Authority. They provide services to the elderly and disabled as an alternative to out-of-home placement. Social Services Practitioner IIIs carry a caseload of IHSS service recipients/clients and is responsible for ensuring that appropriate and timely services are being delivered by the respective Providers designated by IHSS clients. Future SSP IIIs in the ASD may be eligible for DPSS exciting programs that include Educational and Career Assistance Programs. All Programs are great opportunities for professional growth and knowledge. Learn more below:
  • Education Support Program: DPSS employees eligible for the ESP may receive up to $5,250.00 per year for a period of two years of lifetime maximum of $10,500. ESP programs include Career Counseling, Career Assessment, College partners Tuition Discount information and possible textbook and tuition reimbursement options. Interested and Eligible candidates will receive a Career Development Plan (CDP) that includes tuition and textbook funding, either by DPSS or Service Employees International Union (SEIU). Department Policy, Eligibility and Application Requirement details are in the link (https://esp.rc-hr.com/
  • 20/20 Program: The 20/20 program is designed to assist Social Services Practitioner IIIs who are students completing a Masters in Social Work Degree from an approved university. Program participants work a reduced work schedule while being paid as a full-time employee allowing the employee time to complete training and/or educational requirements for degree or certification. To learn more about the 20/20 Program, please contact the recruiter listed at the bottom of this job posting
*For a realistic job preview of what it's like to work within Adult Services, please visit the following link: https://www.youtube.com/watch?v=RCMF1y-TaMU

*For questions related to working within Adult Services, please email ASDStaffing@rivco.org .

Job Description
The Social Services Practitioner III is a broad range journey to advanced level classification of the professionally trained social caseworker in the Social Services Practitioner series. Incumbents are characterized by the responsibility for performing full scope social service casework often requiring difficult diagnosis and intensive treatment services. The Social Services Practitioner III is distinguished from the Social Services Supervisor series by the latter's responsibility to provide full time supervision of staff performing casework.

Depending on area of assignment, incumbents may be required to have a master's degree from an accredited college or university in social work, social welfare, social or behavioral sciences, or social/human services.

Meet the Team!
The Riverside County Department of Public Social Services (DPSS) is comprised of employees who work collectivel y and in partnership with community-based organizations to serve the needs of the community.

EXAMPLES OF ESSENTIAL DUTIES
• Carry a caseload of the more difficult types of social service cases requiring a high degree of technical competence where social or family problems or environmental forces adversely affect family life; assess client's problems and develop treatment plans.

• Complete case studies for the purpose of assessing problems and determining appropriate types and methods of treatment; develop intensive long or short-term treatment plans to improve or restore individual or family functioning.

• Act as a casework consultant to staff members without professional training.

• Function at a highly skilled level in such areas as counseling, protective services, medical social work, family services, community organization, and adoptive services.

• Take part in staff development programs to increase knowledge of the social work processes and augment personal technical competence.

• Investigate and provide services to clients where their physical or emotional welfare is involved; work with cases involving neglect, abuse, emotional or behavioral problems, physical/mental disabilities or other health conditions affecting a client's personality, family relationships, child, or in-home care arrangements.

• Provide services and counseling in cases of desertion or impending loss of a spouse, child, or caretaker.

• Interpret public social service rules, regulations, and policies to clients and the public.

• Maintain casework records and prepare reports and correspondences.

• Frequently conduct field visits, away from the home office, which may include long distances in order to carry out service plans, observe, and assess client needs, and provide information and social work services.

• Assess client family environment in order to determine potential or imminent risk to the safety of children/disabled adults/elderly residing in the household; when safety needs dictate, remove child/disabled adults/elderly from home and transport them, complying with all safety regulations, including the use of age appropriate California safety mandated equipment, when assisting with initial removal or facilitating a placement change, which may include managing/lifting the client's necessary assistive equipment (e.g., wheelchair).

• Maintain up-to-date electronic records of all aspects of client case management in a centralized database.

MINIMUM QUALIFICATIONS
*FOR ALL OPTIONS*
  • Starting salary will be determined be each applicant's education and experience
  • Official transcripts of completed degree will be required by time of hire
  • Valid CA drivers license will be required by time of hire
OPTION I
Education: Graduation from an accredited college or university with a bachelor's degree in social welfare, social or behavioral sciences, social/human services, or a closely related field to the assignment.

Experience: Two years of performing case planning/case management duties in a public or private social services agency equivalent to a County of Riverside Social Services Practitioner II.

OPTION II
Education: Graduation from an accredited college or university with a master's degree in social or behavioral sciences, social/human services, counseling, a closely related field to the assignment.

Experience: None required.

OPTION III
Education: Graduation from an accredited college or university with a Bachelor of Social Work degree.

Experience: Completed internship experience in a public or private welfare agency as part of an accredited Bachelor of Social Work degree program.

ALL OPTIONS
Knowledge of: Principles and techniques of social casework and of the function of public social service agencies; individual and group behavior with emphasis on normal growth, development, and family relationships; social casework objectives, principles, and methods; socioeconomic and cultural factors which promote stable family life, and an understanding of the factors that affect family security; physical and mental illnesses and their impact on personality; community organizations and the services they provide; laws, rules, and regulations governing the operation of public social services agencies; basic computer skills.

Ability to: Establish rapport with clients and their families; effectively apply casework knowledge and skills; apply the principles of general and/or child psychology and family relationships; evaluate personal and psychological factors in the client and/or family's situation; work constructively within an agency and community setting; effectively utilize appropriate resources and services; provide consultation to others; demonstrate skill in planning and analysis; control personal bias and apply social work ethics; maintain effective working relationships with other employees and the general public; provide consultation to and assist in the professional development of less experienced Social Services Practitioners; input and retrieve data from computerized system.

SUPPLEMENTAL INFORMATION
Veterans' Preference

The County has a Veterans Preference Policy. Upload a copy of your (or your spouse's) Member-4 Form DD-214 (or NGB-22) indicating dates of service, and a copy of your spouse's letter of disability (if applicable) with your application. For privacy reasons, it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans' preference. See the policy here ( Download PDF Reader ).

Other Requirements

License: Possession of a valid California Driver's License is necessary at the time of hire and must be maintained throughout employment. County vehicles may be available but are not guaranteed. Employees may be required to use their own vehicles for field travel. Mileage reimbursement is available when using a personal vehicle for County business.

Incumbents may be required to participate in a mandatory on-call schedule.

What's Next?

This recruitment is open to all applicants.

Applicants who are current County of Riverside employees and/or current employees of the Department/Agency may be considered before other applicants depending on the volume of applications received.

Qualified applicants may be considered for future vacancies throughout the County.

This is a continuous posting, however postings may close at any time.

Applications received prior to the closing date will be considered based on the information submitted. Changes or alterations cannot be accepted. No late applications will be permitted.

Employee Referral Program

Children's Services Division SSP III candidates are eligible for the ERP, details below:

This position may be a bonus-eligible position under the Employee Referral Program (ERP)!

Click on "Refer Friend" above to make your referral. If you are an eligible regular County employee and your referral is hired into an eligible position as a new employee, then you may receive an award equal to 1% of the position's maximum annual salary--that's an award of at least $300 or more!

For ERP program rules, including a list of bonus-eligible positions, and rules on employee and candidate eligibility, go to: www.RC-HR.com/E RP.aspx. Referred candidates must not have previously submitted a resume or application to the County within the last year. Human Resources Department employees, managers, and employees whose regular work duties include the hiring process, are not eligible for awards.

You can track the status of your referral in PeopleSoft Employee Self Service - Recruiting Activities.

Reasonable Accommodations

The County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter for the position noted above. For additional information and/or to obtain the appropriate form for requesting a reasonable accommodation, please visit the Disability Access Office web page located at: http://dao.rc-hr.com/ .

Specific questions regarding this recruitment may be directed to Claudrina Suazo, csuazo@rivco.org.

MEDICAL/DENTAL/VISION INSURANCE: A choice of different medical, dental and visions plan are available to elect. The County provides a Flexible Benefit Credit contribution as governed by the applicable SEIU Memorandum of Understanding to contribute towards the cost of these plans.

Note: Employees on assignment through the Temporary Assignment Program (TAP) receive different benefits. See the list here .
MISCELLANEOUS RETIREMENT: County of Riverside has three retirement Tiers through the California Public Employees' Retirement System (CalPERS).
  • Tier I (Classic Member - Formula 3% @ 60): Applicable to current and former County of Riverside local miscellaneous employees hired prior to 08/24/2012 and did not withdraw CalPERS contributions. The employee contribution is eight (8%) percent.
  • Tier II (Classic Member - Formula 2% @ 60): Applicable to local miscellaneous employees 1) hired after 08/23/2012 through 12/31/2012; 2) Previously employed with another CalPERS contracting public agency or a reciprocal retirement system, with a break in service of less than six months between the separation date with the previous employer and the appointment date with the County of Riverside. The employee contribution is seven (7%) percent.
  • Tier III (PEPRA New Member - Formula 2% @ 62): Applicable to CalPERS local miscellaneous new members hired on or after the implementation of the Public Employees' Pension Reform Act of 2013 (PEPRA) which took effect January 1, 2013. As of July 1, 2020, the employee contribution is 7.25% and subject to change annually.

A new member is defined as any of the following:
  • A new hire who enters CalPERS membership for the first time on or after January 1, 2013, and who has no prior membership in any California Public Retirement System.
  • A new hire who enters CalPERS membership for the first time on or after January 1, 2013, and who was a member with another California Public Retirement System prior to that date, but who is not subject to reciprocity upon joining CalPERS.
  • A member who first established CalPERS membership prior to January 1, 2013, and who is rehired by a different CalPERS agency after a break in service of greater than six (6) months.
  • CalPERS refers to all members that do not fit within the definition of a new member as "classic members".

    Contribution rates are subject to change based on the County of Riverside annual actuarial valuation.

    Note:

    This summary is for general information purposes only. Additional questions regarding retirement formulas can be sent to retirement@rivco.org or by calling the Benefits Information Line at (951) 955-4981,
    Option 2.

    If you have prior service credit with another CalPERS agency or within agencies, please contact CalPERS at (888) 225-7377 to determine which retirement tier would be applicable to you. CalPERS is governed by the Public Employees' Retirement Law. The Retirement Law is complex and subject to change. If there's any conflict between this summary and the law, the law will prevail over this summary.
    DEFERRED COMPENSATION: Voluntary employee contribution with a choice between two 457 deferred compensation plan options.

    VACATION ACCRUAL (Bi-Weekly Accrual):

    0< 3 year = 80 Hours (10 Days)

    4< 9 years = 120 Hours (15 Days)

    10 or more years = 160 Hours (20 Days)

    Maximum Vacation leave accumulation is 480 hours.

    SICK LEAVE: Four (4) hours Sick Leave accrual per pay period with unlimited accrual.

    HOLIDAYS: Normally 12 paid holidays per year.

    BEREAVEMENT LEAVE: Allowed 5 days (3 days are County paid; 2 additional days can be taken from accrued Sick Leave balance).

    BASIC LIFE INSURANCE: Equal to one times annual base salary not to exceed $50,000 of term life coverage. Premiums are paid by the County. Additional Supplemental Life plan is available for employee purchase.

    DISABILITY: Short-term Disability benefit pays up to a maximum of $461.54 weekly, payable up to a maximum of 52 weeks.

    POST RETIREMENT MEDICAL CONTRIBUTION: A monthly contribution is made by the County towards retiree health insurance offered through the County as governed by the applicable SEIU Memorandum of Understanding.

    OTHER: There may be other benefit provisions as specified in the applicable Memorandum of Understanding. Please contact the recruiter listed on the job posting directly for more information.

Job Address

Riverside, California 92501 United States View Map