Solano County, CA
Fairfield, California, United States
THE POSITION As an Office Coordinator, you will assist in administrative functions of a department or division. You will assist with functions including, but not limited to, monitoring the budget, accounting, purchasing processing payroll, data processing, handling complaints, providing guidance to clerical personnel and performs related work as required. In addition, you will perform a variety of secretarial and administrative duties including the responsibility for a significant segment of departmental business affairs, program administration and/or the coordination of departmental clerical/secretarial services. Work is routine to advanced wherein incumbents exercise independent judgment and initiative. The current vacancy is in the General Services Department. However, the eligible list will be used to fill vacancies in all county departments as vacancies occur. EDUCATION AND EXPERIENCE High school diploma or GED; supplemented by three (3) years of full-time work experience in general office administration that demonstrates possession of and competency in the requisite knowledge and abilities. THE IDEAL CANDIDATE The County of Solano seeks a detail-oriented and results-driven Fleet Office Coordinator to oversee all aspects of our vehicle fleet administrative office. A strong understanding of vehicle procurement (ordering, specifications), fuel management, DMV regulations, and fleet billing is preferred. The ideal candidate will excel in the following: Preparing documents and researching information for operational fleet budgets. Analyzing fleet data to identify cost-saving opportunities. Assist with grant writing and research to secure funding for fleet improvements. Working with fleet management software. Collaborating and communicating across different departments. SPECIAL REQUIREMENTS Applicants are required to demonstrate intermediate word processing skills and may be required to test at a typing ability 50 net words per minute. Demonstration of these skills will be done during the online typing and Word processing examination. Click here for the 'Office Coordinator' Job Description SELECTION PROCESS 05/01/2024 - Deadline to Submit application and any required documentation TBD - Tentative week for Online Typing Assessment and Word Processing Exam TBD - Tentative week for Online Written Exam Based on the information provided in the application documents, the qualified applicants may be invited for further examination and will either be pre-scheduled by the Department of Human Resources or be invited to self-schedule. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination . Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a supplemental questionnaire assessment, a written and/or practical exam, an oral board exam, or any combination listed. Responses to supplemental questions may be used as screening and testing mechanisms and will be used to assess an applicant’s ability to advance in the process; as such, responses to supplemental questions should be treated as test examination responses. Information contained herein does not constitute either an expressed or implied contract. A minimum score of fifty (50) words per minute is required to pass the online typing assessment. A minimum score of 70% is required for the Word processing exam and online written exam to continue in the selection process. All potential new hires and employees considered for promotion to management, confidential positions or unrepresented positions will be subject to a background and reference check after contingent job offer is accepted. These provisions are subject to change. RETIREES - Solano County invites all to apply for positions; however pursuant to Government Code Section 21221(h) and 21224, hiring restrictions may apply to California Public Sector Pension Plan Retirees. HOW TO APPLY Applications must be submitted through the NEOGOV system. Paper copies of applications are not accepted. All additional application materials as requested in the job announcement (degree/transcripts, certificates, DD-214 if applicable, ADA Accommodation Request) must be submitted by the final filing deadline. Previously submitted application materials (i.e. copies of diploma and/or transcripts, etc.) for prior recruitments will not be applied for this recruitment but must be re-submitted for this recruitment . Any further questions can be directed to the Department of Human Resources at (707) 784-6170, business hours are Monday-Friday, 8:00 a.m.-5:00 p.m. EOE/AA Please note that all dates/times listed in the job announcement are Pacific Time. CERTIFICATE REQUIREMENTS Typing Certificate Requirements: The typing certificate must contain a minimum NET speed of (50) words per minute. It must be a timed 3 - 5 minute test, include the gross number of words typed per minute, and the number of errors. t must be from an accredited school or a qualified agency with an examiner's signature. Certificates obtained through the internet (online) will not be accepted. Applicants that have participated in prior Solano County skills testing must contact recruitment@solanocounty.com by the final filing deadline to request their prior results be applied to this recruitment - this will not be done automatically. DOCUMENT SUBMITTAL REQUIREMENTS How to Submit Your Documents In addition to uploading attachments when applying online, candidates may submit documents by fax to (707) 784-3424, or by email to recruitment@solanocounty.com . Be sure to include the recruitment title (Office Coordinator) and the recruitment number (24-784280-01) in your email or fax. VETERAN'S PREFERENCE POINTS To be eligible, applicant must have served at least 181 consecutive days of active duty in the Armed Forces of the United States and have received either an honorable discharge or a general discharge under honorable conditions. A COPY OF THE DD 214, SHOWING DISCHARGE TYPE (GENERALLY COPY 4), MUST BE RECEIVED IN THE HUMAN RESOURCES DEPARTMENT BY THE FINAL FILING DEADLINE. Applicants who have a service-connected disability must also submit a recent award letter from the VA stating they are receiving disability benefits for service-connected reasons. Veteran applicants for initial County employment with an honorable or general under conditions discharge shall receive five (5) points added to their combined score. Disabled veterans rated at not less than 30% disability shall have ten (10) points added to their combined score. Veteran’s preference points will only be added to passing scores in competitive open examinations. We offer a benefits package to employees which includes health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, holidays, vacation, and sick leave. To learn more, view our benefits summary . Closing Date/Time: 5/1/2024 5:00 PM Pacific
Apr 11, 2024
Full Time
THE POSITION As an Office Coordinator, you will assist in administrative functions of a department or division. You will assist with functions including, but not limited to, monitoring the budget, accounting, purchasing processing payroll, data processing, handling complaints, providing guidance to clerical personnel and performs related work as required. In addition, you will perform a variety of secretarial and administrative duties including the responsibility for a significant segment of departmental business affairs, program administration and/or the coordination of departmental clerical/secretarial services. Work is routine to advanced wherein incumbents exercise independent judgment and initiative. The current vacancy is in the General Services Department. However, the eligible list will be used to fill vacancies in all county departments as vacancies occur. EDUCATION AND EXPERIENCE High school diploma or GED; supplemented by three (3) years of full-time work experience in general office administration that demonstrates possession of and competency in the requisite knowledge and abilities. THE IDEAL CANDIDATE The County of Solano seeks a detail-oriented and results-driven Fleet Office Coordinator to oversee all aspects of our vehicle fleet administrative office. A strong understanding of vehicle procurement (ordering, specifications), fuel management, DMV regulations, and fleet billing is preferred. The ideal candidate will excel in the following: Preparing documents and researching information for operational fleet budgets. Analyzing fleet data to identify cost-saving opportunities. Assist with grant writing and research to secure funding for fleet improvements. Working with fleet management software. Collaborating and communicating across different departments. SPECIAL REQUIREMENTS Applicants are required to demonstrate intermediate word processing skills and may be required to test at a typing ability 50 net words per minute. Demonstration of these skills will be done during the online typing and Word processing examination. Click here for the 'Office Coordinator' Job Description SELECTION PROCESS 05/01/2024 - Deadline to Submit application and any required documentation TBD - Tentative week for Online Typing Assessment and Word Processing Exam TBD - Tentative week for Online Written Exam Based on the information provided in the application documents, the qualified applicants may be invited for further examination and will either be pre-scheduled by the Department of Human Resources or be invited to self-schedule. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination . Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a supplemental questionnaire assessment, a written and/or practical exam, an oral board exam, or any combination listed. Responses to supplemental questions may be used as screening and testing mechanisms and will be used to assess an applicant’s ability to advance in the process; as such, responses to supplemental questions should be treated as test examination responses. Information contained herein does not constitute either an expressed or implied contract. A minimum score of fifty (50) words per minute is required to pass the online typing assessment. A minimum score of 70% is required for the Word processing exam and online written exam to continue in the selection process. All potential new hires and employees considered for promotion to management, confidential positions or unrepresented positions will be subject to a background and reference check after contingent job offer is accepted. These provisions are subject to change. RETIREES - Solano County invites all to apply for positions; however pursuant to Government Code Section 21221(h) and 21224, hiring restrictions may apply to California Public Sector Pension Plan Retirees. HOW TO APPLY Applications must be submitted through the NEOGOV system. Paper copies of applications are not accepted. All additional application materials as requested in the job announcement (degree/transcripts, certificates, DD-214 if applicable, ADA Accommodation Request) must be submitted by the final filing deadline. Previously submitted application materials (i.e. copies of diploma and/or transcripts, etc.) for prior recruitments will not be applied for this recruitment but must be re-submitted for this recruitment . Any further questions can be directed to the Department of Human Resources at (707) 784-6170, business hours are Monday-Friday, 8:00 a.m.-5:00 p.m. EOE/AA Please note that all dates/times listed in the job announcement are Pacific Time. CERTIFICATE REQUIREMENTS Typing Certificate Requirements: The typing certificate must contain a minimum NET speed of (50) words per minute. It must be a timed 3 - 5 minute test, include the gross number of words typed per minute, and the number of errors. t must be from an accredited school or a qualified agency with an examiner's signature. Certificates obtained through the internet (online) will not be accepted. Applicants that have participated in prior Solano County skills testing must contact recruitment@solanocounty.com by the final filing deadline to request their prior results be applied to this recruitment - this will not be done automatically. DOCUMENT SUBMITTAL REQUIREMENTS How to Submit Your Documents In addition to uploading attachments when applying online, candidates may submit documents by fax to (707) 784-3424, or by email to recruitment@solanocounty.com . Be sure to include the recruitment title (Office Coordinator) and the recruitment number (24-784280-01) in your email or fax. VETERAN'S PREFERENCE POINTS To be eligible, applicant must have served at least 181 consecutive days of active duty in the Armed Forces of the United States and have received either an honorable discharge or a general discharge under honorable conditions. A COPY OF THE DD 214, SHOWING DISCHARGE TYPE (GENERALLY COPY 4), MUST BE RECEIVED IN THE HUMAN RESOURCES DEPARTMENT BY THE FINAL FILING DEADLINE. Applicants who have a service-connected disability must also submit a recent award letter from the VA stating they are receiving disability benefits for service-connected reasons. Veteran applicants for initial County employment with an honorable or general under conditions discharge shall receive five (5) points added to their combined score. Disabled veterans rated at not less than 30% disability shall have ten (10) points added to their combined score. Veteran’s preference points will only be added to passing scores in competitive open examinations. We offer a benefits package to employees which includes health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, holidays, vacation, and sick leave. To learn more, view our benefits summary . Closing Date/Time: 5/1/2024 5:00 PM Pacific
CSU, Sacramento
6000 J Street, Sacramento, CA 95819, USA
Working Title: Customer Service Coordinator Classification Title: Administrative Support Coordinator II Posting Details Priority Application Date (Posting will remain open until filled): Wednesday, March 13, 2024 at 11:55pm PST Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment. Position Summary Under general direction of the Manager of Customer Service, with lead direction from the Business Services Analyst, the Customer Service Coordinator (CSC) works in the Customer Service Center as part of a team that is the face of Facilities Management to the campus. The CSC works independently, to handle multiple customer service priorities and projects while independently applying a variety of policies and procedures. The CSC makes independent decisions on day-today operations and interacts at the highest levels within and outside the university, often in sensitive interpersonal situations, using discretion and judgement. The CSC has full accountability for evaluating Customer Service Center requests to determine the appropriate course of action; reviewing craft timesheets and completed work orders for accuracy and completeness, preparing department chargeback work orders for billing, and assisting with billing reports. The CSC will independently oversee the distribution and receipt of keys and electronic access devices to members of the campus community; assist in maintaining the integrity of the University electronic access system for entrances and exits to buildings and grounds while providing lead guidance to an ASC I in the same duties. In addition to Customer Service duties, the CSC will also provide a variety of administrative support coordination to the Department of Facilities Management as a whole, both as primary and as back up. They will oversee specialized projects from the planning, initiating, executing, and coordinating as well as implementing and evaluating results. Tasks include but are not limited to: correspondence and tracking of elevator permits; entering AiM external charges; updating project tracking spreadsheets, analyzing signage requests and coordinating and communicating with various external departments for final review and approval submitted to the Minor Design Change (MDCC) committee; create requisitions, manage and revise purchase orders, evaluate invoices for completion, route for signatures and submit for payment; process travel claims; plan and coordinate large events; setup meetings, manage calendars of other staff and coordinate other minor administrative tasks as needed. FLSA : Non-Exempt (Eligible for overtime compensation) Anticipated Hiring Range : $3,865 per month to $4,384 per month; commensurate with candidate's education, experience, skills, and training. CSU Classification Salary Range : $3,865 - $6,336 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 2 Recruitment Type : Regular (Probationary) Time Base : Full-Time Pay Plan : 12 months Work Hours : Monday - Friday, 8:00a.m. - 5:00p.m. May be eligible for a partial telework schedule, upon management approval, following a training period. Department Information Facilities Management is the steward for the University buildings, physical infrastructure, grounds, and landscape. We perform maintenance and renovation of facilities; plan and manage new construction; support University initiatives though our commitment to building a welcoming campus which covers over 50 buildings on 616 acres; and by creating a dynamic physical environment for students, faculty, staff, and the community. Facilities Management is divided into six departments: Planning, Design and Construction Administrative Services Grounds and Custodian Operations Facility and Central Plant Operations Space Management Sac State Sustainability https://www.csus.edu/administration-business-affairs/facilities-management/ Minimum Qualifications Entry to this classification requires a fully functional knowledge of and skills in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Some positions may require knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite. These entry qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience. Required Qualifications Experience Experience providing clerical and administrative support functions in an office environment. Experience using and operating standard office equipment such as computer, copier, fax and scanner. Experience providing customer service using tact and diplomacy to various constituents. Knowledge, Skills, Abilities Expertise in using office software packages, technology, and systems (e.g. Microsoft Outlook, Word, Excel, Access and PowerPoint). Ability to effectively handle interpersonal interactions at all levels and handle highly sensitive interpersonal situations Knowledge of record-keeping, office electronic filing systems and procedures. Exceptional communication skills, both verbally and in writing. Ability to be self-motivated and work independently as well as part of a team. Outstanding organizational and time management skills. Ability to interpret and apply policies and procedures independently, and use judgment and discretion to act when precedents do not exist. Effective problem-solving skills with the ability to develop practical and thorough solutions. Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community. Conditions of Employment Ability to successfully complete a background check. Preferred Qualifications Experience in a facilities or equivalent environment. Experience using an enterprise resource planning system such as PeopleSoft. Experience working at an institution of higher education, such as the California State University system. Experience using a database system, preferably a maintenance management system. Knowledge of procurement, hospitality and travel processes. Knowledge of website update tools. Documents Needed to Apply Resume and cover letter. Failure to upload these documents to the online application may result in disqualification. Three professional references are required as part of the online application. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Feb 28 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title: Customer Service Coordinator Classification Title: Administrative Support Coordinator II Posting Details Priority Application Date (Posting will remain open until filled): Wednesday, March 13, 2024 at 11:55pm PST Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment. Position Summary Under general direction of the Manager of Customer Service, with lead direction from the Business Services Analyst, the Customer Service Coordinator (CSC) works in the Customer Service Center as part of a team that is the face of Facilities Management to the campus. The CSC works independently, to handle multiple customer service priorities and projects while independently applying a variety of policies and procedures. The CSC makes independent decisions on day-today operations and interacts at the highest levels within and outside the university, often in sensitive interpersonal situations, using discretion and judgement. The CSC has full accountability for evaluating Customer Service Center requests to determine the appropriate course of action; reviewing craft timesheets and completed work orders for accuracy and completeness, preparing department chargeback work orders for billing, and assisting with billing reports. The CSC will independently oversee the distribution and receipt of keys and electronic access devices to members of the campus community; assist in maintaining the integrity of the University electronic access system for entrances and exits to buildings and grounds while providing lead guidance to an ASC I in the same duties. In addition to Customer Service duties, the CSC will also provide a variety of administrative support coordination to the Department of Facilities Management as a whole, both as primary and as back up. They will oversee specialized projects from the planning, initiating, executing, and coordinating as well as implementing and evaluating results. Tasks include but are not limited to: correspondence and tracking of elevator permits; entering AiM external charges; updating project tracking spreadsheets, analyzing signage requests and coordinating and communicating with various external departments for final review and approval submitted to the Minor Design Change (MDCC) committee; create requisitions, manage and revise purchase orders, evaluate invoices for completion, route for signatures and submit for payment; process travel claims; plan and coordinate large events; setup meetings, manage calendars of other staff and coordinate other minor administrative tasks as needed. FLSA : Non-Exempt (Eligible for overtime compensation) Anticipated Hiring Range : $3,865 per month to $4,384 per month; commensurate with candidate's education, experience, skills, and training. CSU Classification Salary Range : $3,865 - $6,336 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 2 Recruitment Type : Regular (Probationary) Time Base : Full-Time Pay Plan : 12 months Work Hours : Monday - Friday, 8:00a.m. - 5:00p.m. May be eligible for a partial telework schedule, upon management approval, following a training period. Department Information Facilities Management is the steward for the University buildings, physical infrastructure, grounds, and landscape. We perform maintenance and renovation of facilities; plan and manage new construction; support University initiatives though our commitment to building a welcoming campus which covers over 50 buildings on 616 acres; and by creating a dynamic physical environment for students, faculty, staff, and the community. Facilities Management is divided into six departments: Planning, Design and Construction Administrative Services Grounds and Custodian Operations Facility and Central Plant Operations Space Management Sac State Sustainability https://www.csus.edu/administration-business-affairs/facilities-management/ Minimum Qualifications Entry to this classification requires a fully functional knowledge of and skills in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Some positions may require knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite. These entry qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience. Required Qualifications Experience Experience providing clerical and administrative support functions in an office environment. Experience using and operating standard office equipment such as computer, copier, fax and scanner. Experience providing customer service using tact and diplomacy to various constituents. Knowledge, Skills, Abilities Expertise in using office software packages, technology, and systems (e.g. Microsoft Outlook, Word, Excel, Access and PowerPoint). Ability to effectively handle interpersonal interactions at all levels and handle highly sensitive interpersonal situations Knowledge of record-keeping, office electronic filing systems and procedures. Exceptional communication skills, both verbally and in writing. Ability to be self-motivated and work independently as well as part of a team. Outstanding organizational and time management skills. Ability to interpret and apply policies and procedures independently, and use judgment and discretion to act when precedents do not exist. Effective problem-solving skills with the ability to develop practical and thorough solutions. Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community. Conditions of Employment Ability to successfully complete a background check. Preferred Qualifications Experience in a facilities or equivalent environment. Experience using an enterprise resource planning system such as PeopleSoft. Experience working at an institution of higher education, such as the California State University system. Experience using a database system, preferably a maintenance management system. Knowledge of procurement, hospitality and travel processes. Knowledge of website update tools. Documents Needed to Apply Resume and cover letter. Failure to upload these documents to the online application may result in disqualification. Three professional references are required as part of the online application. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Feb 28 2024 Pacific Standard Time Applications close: Closing Date/Time:
California State University (CSU) Chancellor's Office
401 Golden Shore, Long Beach, CA 90802, USA
Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Systemwide Associate Director, Financial Aid Programs . The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Salary The anticipated salary hiring range is up to $8,462 per month, commensurate with qualifications and experience. The salary range for this classification is $4,812 to $15,449 per month. Classification Administrator II Position Information The California State University, Office of the Chancellor, is seeking a Systemwide Associate Director, Financial Aid Programs to manage the collection, compilation, analyses, maintenance, and reporting of systemwide current and historical financial aid data internally and at the state and national level. The incumbent will provide leadership for the financial aid unit and be the primary liaison with the Chancellor’s Office (CO) Common Management Systems (CMS) team. This position will work with campuses and the CO CMS team on implementing all needed PeopleSoft functionality as well as any additional software systems. This position will assist in identifying and proposing systemwide policies. The incumbent manages the development, queries, and procedures for financial aid. The incumbent oversees projects; including but not limited to reports, forecasts, IPEDS, and ad hoc projects. The incumbent also oversees changes to the financial aid web pages and publications. The incumbent represents the CSU on various intersegmental committees and task forces at the statewide and federal level. The incumbent is expected to provide project management, regulatory, statutory, and audit guidance; as well as conduct presentations to campus aid directors, business offices, CSU (CMS), and educational partners. The incumbent oversees contracts of systemwide loan servicing for Federal Perkins loan, California dream loan, federal nursing loans, and systemwide institutional loans and collection agency contracts and audits of invoices provided to the CSU Chancellor’s Office and serves as the primary Chancellor’s Office liaison with campus business offices, student financial services, and collection personnel on issues and policies related to these critical services. The incumbent interfaces with the public and students on financial aid related matters. Responsibilities Under the general direction of the Systemwide Director, Financial Aid Programs , the Systemwide Associate Director, Financial Aid Programs will perform duties as outlined below: Systemwide Student Financial Aid Data & Reporting -Manages and creates the CSU financial aid database annually and information reporting processes. -Initiate requests for information and review reports to ensure completeness, accuracy, and integrity of the data, follow-up with campuses as necessary. -Coordinate needed revisions to financials aid database reporting system with CMS staff and campus aid personnel in light of changing federal and state initiatives. -Manages the design of analytic programs to compile data and reports from the financial aid and enrollment databases. -Prepare summary reports to management, and present and interpret findings. -Perform analyses, verification, documentation, and information dissemination associated with national reporting requirements. -Work independently and directly with research and technical staff to accomplish required reporting. -Manages the calendar and ensures the financial aid unit meets all reporting deadlines. -Manages development of projects based on analytic reports and briefing materials for use annually and ad hoc as necessary. These responsibilities require consultation with CSU constituents regarding essential data necessary for use in policy analyses and involve critical quality control responsibilities to ensure the accuracy and integrity of the data. -Produces and manages financial aid reporting for all 23 campuses on IPEDS and other national voluntary systems of accountability. -Manages development of data analytics for public information requests. -Manages the development, evaluation, and reporting on the administration of student financial aid programs. PeopleSoft Campus Solutions Financial Aid Module Lead -Serves as the CSU FA module lead and the primary contact to the CO CMS team on implementing all needed PeopleSoft functionality as well as any additional software systems. -Manages the implementation of all new systemwide mods and software. -Research, analyze, and document business requirements. -Coordinate the needs among aid offices and facilitate discussions and information flow. -Make system recommendations and participate in setting system priorities, documenting business requirements, and project planning. -Participate in formulating and defining system scope and objectives. -Participate in designing systems and business process solutions to meet business requirements. -Create high-level functional design documents. -Serve as lead on all CSAC programs and PS implementation issues. -Lead and participate in RFP committees to procure 3 rd party systems, if needed. Financial Aid Committees and Workgroups -Serve on CSU systemwide, statewide, and intersegmental committees and work groups to provide financial aid expertise and to promote the mission of the CSU. -Participate in statewide intersegmental committees/taskforces initiating new financial aid programs/initiatives. Participates in implementation and best practice workgroups. -Regularly briefs CO leadership on new and changing processes and policies that will directly impact the CSU including any potential risks or challenges. -Leads work directly with system legal, contracts, technical, research, accounting, and other department, as needed, to successfully launch programs and manage changes in policy, procedures, operations, and other systemwide campus initiatives. Policy and Guidance Support -Provides campuses with guidance on policy, procedures, best practices, regulatory application, legislative analysis, internal controls, and audit compliance. -Creates systemwide guides and analysis on audit internal controls, campus initiatives on all institutional, state, and federal aid programs. -Review changes to federal law and California Education Code for impact to systemwide CSU business practices, policy, operations, and financial aid initiatives. -Provides support to campuses on all financial aid matters. -Provide direction and guidance to campus business offices on the application of financial aid to student accounts, Perkins loan management, and loan servicing. -Identify and initiate data and policy analyses activities required to address proposed legislative and regulatory initiatives (at federal, state, intersegmental, and systemwide levels), budget proposals, and other decision-making needs relative to student financial aid programs as well as systemwide policies, -Monitors all changes to federal, state, and CSU policies and regulations. Develops policies/procedures with the Systemwide Director to ensure system compliance. -Provide guidance and support the writing of systemwide policy. As required, act on behalf of the systemwide director of financial aid programs in pursuing the goals of the unit and discharging the timely completion of required activities. -Establish and maintain effective collaboration with other Chancellor’s Office areas (e.g. institutional research, Student Financial Services, study abroad, residency, special programs, veterans affairs, legal counsel) to support policy adherence. 3 rd Party Servicers -Provide oversight for all financial aid third party contracts, student loan billing services, collection services for existing, changing, and new financial aid programs. -Maintain effective collaboration with campus officials regarding these activities and with multiple nationwide service providers. -Provide continuing assessments of service levels and, in cooperation with contracts and procurements, for the preparation and execution of Request for Proposal (RFP) processes for these services. -Provide management and oversight for systemwide contracts for student loan billing and collection agency contracts including the development and evaluation of Requests for Proposal, evaluation of ongoing services and required enhancements or levels of service, and the authorization of payment of monthly invoices for student loan billing service contract. -Serve as Chancellor’s Office liaison to campuses for all matters related to systemwide student loan billing and collection agency contracts and work with national servicers and campuses to resolve outstanding issues. Moderate and mediate problems between campuses and servicers. Other Duties as Assigned -Perform other duties as assigned in support of the department of Strategic Enrollment Management’s (SEM) mission and goals. -Participates in and leads projects and initiatives in EMS and the division Academic and Student Affairs, as necessary. -Serves as liaison with student financial services. Provides project support, serves as primary contact for auditors. -Provides direction, review, and correction on web updates, publications, and projects. Create written material and manage internal and systemwide web content, procedures, operational guides, and summaries that relate to existing and new student financial aid programs; including allied publications, catalog materials, and other authorized sites. -Coordinates appropriate distribution and retention of all CO communications regarding administration of student financial aid programs and provide advice and support, including interpretation of federal and state statutes and regulations, to campus personnel. -Participates in the review of campus financial aid web sites to ensure federal and state regulatory compliance. -Provides financial aid related presentations and training to a variety of internal and external audiences. Qualifications This position requires: -This position requires an earned baccalaureate degree from an accredited four-year university, or an equivalent combination of education and experience. -A minimum five years of responsible experience related to the administration of student financial aid programs. -Experience with CSU financial aid programs and PeopleSoft. -Must possess and demonstrate an acute level of attention to detail, strong math and analytic skills. -Strong professional/effective verbal and written communication skills, organizational skills. -Ability to work independently on a multitude of tasks, often with competing priorities. -Strong interpersonal, managerial and communication skills required to facilitate project management. -Ability to engage in conversation to assist with requirements gathering and analysis and business process design. -Strong leadership and interpersonal skills; experience collaborating with diverse audiences. -Ability to apply knowledge of systems and technologies toward practical business operations; subject matter expertise or technical knowledge of student information systems and other business systems. -Superior abilities using Microsoft Office applications and presentation software. Preferred Qualifications -Preference will be given for experience or related training in data management, descriptive statistics, and summary report preparation. -A master’s degree is preferred. -Preferred experience with project management, business process review, or change management methodologies. -Preferred experience developing and documenting functional design specifications. -Preferred experience working with 3 rd party vendors to facilitate ongoing operations, maintenance and enhancements, preferred. -Experience with vendor procurement, request for proposal (RFP) processes and vendor management, preferred. Application Period Priority consideration will be given to candidates who apply by January 23, 2024 . Applications will be accepted until the job posting is removed. How To Apply Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070. Title IX Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. The CSU Chancellor’s Office is not a sponsoring agency for staff and Management positions (i.e., H1-B VISAS). COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Mandated Reporter Per CANRA The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Conflict of Interest The duties of this position will include participation in decisions that may have a material financial benefit to the incumbent. Therefore, the selected candidate will be required to file Conflict of Interest Form 700: Statement of Economic Interest when they first occupy the position, and on an annual basis, complete ethics training within 6 months of appointment, and attend this training every other year thereafter. CSU Out of State Employment Policy California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Advertised: Jan 09 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Systemwide Associate Director, Financial Aid Programs . The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Salary The anticipated salary hiring range is up to $8,462 per month, commensurate with qualifications and experience. The salary range for this classification is $4,812 to $15,449 per month. Classification Administrator II Position Information The California State University, Office of the Chancellor, is seeking a Systemwide Associate Director, Financial Aid Programs to manage the collection, compilation, analyses, maintenance, and reporting of systemwide current and historical financial aid data internally and at the state and national level. The incumbent will provide leadership for the financial aid unit and be the primary liaison with the Chancellor’s Office (CO) Common Management Systems (CMS) team. This position will work with campuses and the CO CMS team on implementing all needed PeopleSoft functionality as well as any additional software systems. This position will assist in identifying and proposing systemwide policies. The incumbent manages the development, queries, and procedures for financial aid. The incumbent oversees projects; including but not limited to reports, forecasts, IPEDS, and ad hoc projects. The incumbent also oversees changes to the financial aid web pages and publications. The incumbent represents the CSU on various intersegmental committees and task forces at the statewide and federal level. The incumbent is expected to provide project management, regulatory, statutory, and audit guidance; as well as conduct presentations to campus aid directors, business offices, CSU (CMS), and educational partners. The incumbent oversees contracts of systemwide loan servicing for Federal Perkins loan, California dream loan, federal nursing loans, and systemwide institutional loans and collection agency contracts and audits of invoices provided to the CSU Chancellor’s Office and serves as the primary Chancellor’s Office liaison with campus business offices, student financial services, and collection personnel on issues and policies related to these critical services. The incumbent interfaces with the public and students on financial aid related matters. Responsibilities Under the general direction of the Systemwide Director, Financial Aid Programs , the Systemwide Associate Director, Financial Aid Programs will perform duties as outlined below: Systemwide Student Financial Aid Data & Reporting -Manages and creates the CSU financial aid database annually and information reporting processes. -Initiate requests for information and review reports to ensure completeness, accuracy, and integrity of the data, follow-up with campuses as necessary. -Coordinate needed revisions to financials aid database reporting system with CMS staff and campus aid personnel in light of changing federal and state initiatives. -Manages the design of analytic programs to compile data and reports from the financial aid and enrollment databases. -Prepare summary reports to management, and present and interpret findings. -Perform analyses, verification, documentation, and information dissemination associated with national reporting requirements. -Work independently and directly with research and technical staff to accomplish required reporting. -Manages the calendar and ensures the financial aid unit meets all reporting deadlines. -Manages development of projects based on analytic reports and briefing materials for use annually and ad hoc as necessary. These responsibilities require consultation with CSU constituents regarding essential data necessary for use in policy analyses and involve critical quality control responsibilities to ensure the accuracy and integrity of the data. -Produces and manages financial aid reporting for all 23 campuses on IPEDS and other national voluntary systems of accountability. -Manages development of data analytics for public information requests. -Manages the development, evaluation, and reporting on the administration of student financial aid programs. PeopleSoft Campus Solutions Financial Aid Module Lead -Serves as the CSU FA module lead and the primary contact to the CO CMS team on implementing all needed PeopleSoft functionality as well as any additional software systems. -Manages the implementation of all new systemwide mods and software. -Research, analyze, and document business requirements. -Coordinate the needs among aid offices and facilitate discussions and information flow. -Make system recommendations and participate in setting system priorities, documenting business requirements, and project planning. -Participate in formulating and defining system scope and objectives. -Participate in designing systems and business process solutions to meet business requirements. -Create high-level functional design documents. -Serve as lead on all CSAC programs and PS implementation issues. -Lead and participate in RFP committees to procure 3 rd party systems, if needed. Financial Aid Committees and Workgroups -Serve on CSU systemwide, statewide, and intersegmental committees and work groups to provide financial aid expertise and to promote the mission of the CSU. -Participate in statewide intersegmental committees/taskforces initiating new financial aid programs/initiatives. Participates in implementation and best practice workgroups. -Regularly briefs CO leadership on new and changing processes and policies that will directly impact the CSU including any potential risks or challenges. -Leads work directly with system legal, contracts, technical, research, accounting, and other department, as needed, to successfully launch programs and manage changes in policy, procedures, operations, and other systemwide campus initiatives. Policy and Guidance Support -Provides campuses with guidance on policy, procedures, best practices, regulatory application, legislative analysis, internal controls, and audit compliance. -Creates systemwide guides and analysis on audit internal controls, campus initiatives on all institutional, state, and federal aid programs. -Review changes to federal law and California Education Code for impact to systemwide CSU business practices, policy, operations, and financial aid initiatives. -Provides support to campuses on all financial aid matters. -Provide direction and guidance to campus business offices on the application of financial aid to student accounts, Perkins loan management, and loan servicing. -Identify and initiate data and policy analyses activities required to address proposed legislative and regulatory initiatives (at federal, state, intersegmental, and systemwide levels), budget proposals, and other decision-making needs relative to student financial aid programs as well as systemwide policies, -Monitors all changes to federal, state, and CSU policies and regulations. Develops policies/procedures with the Systemwide Director to ensure system compliance. -Provide guidance and support the writing of systemwide policy. As required, act on behalf of the systemwide director of financial aid programs in pursuing the goals of the unit and discharging the timely completion of required activities. -Establish and maintain effective collaboration with other Chancellor’s Office areas (e.g. institutional research, Student Financial Services, study abroad, residency, special programs, veterans affairs, legal counsel) to support policy adherence. 3 rd Party Servicers -Provide oversight for all financial aid third party contracts, student loan billing services, collection services for existing, changing, and new financial aid programs. -Maintain effective collaboration with campus officials regarding these activities and with multiple nationwide service providers. -Provide continuing assessments of service levels and, in cooperation with contracts and procurements, for the preparation and execution of Request for Proposal (RFP) processes for these services. -Provide management and oversight for systemwide contracts for student loan billing and collection agency contracts including the development and evaluation of Requests for Proposal, evaluation of ongoing services and required enhancements or levels of service, and the authorization of payment of monthly invoices for student loan billing service contract. -Serve as Chancellor’s Office liaison to campuses for all matters related to systemwide student loan billing and collection agency contracts and work with national servicers and campuses to resolve outstanding issues. Moderate and mediate problems between campuses and servicers. Other Duties as Assigned -Perform other duties as assigned in support of the department of Strategic Enrollment Management’s (SEM) mission and goals. -Participates in and leads projects and initiatives in EMS and the division Academic and Student Affairs, as necessary. -Serves as liaison with student financial services. Provides project support, serves as primary contact for auditors. -Provides direction, review, and correction on web updates, publications, and projects. Create written material and manage internal and systemwide web content, procedures, operational guides, and summaries that relate to existing and new student financial aid programs; including allied publications, catalog materials, and other authorized sites. -Coordinates appropriate distribution and retention of all CO communications regarding administration of student financial aid programs and provide advice and support, including interpretation of federal and state statutes and regulations, to campus personnel. -Participates in the review of campus financial aid web sites to ensure federal and state regulatory compliance. -Provides financial aid related presentations and training to a variety of internal and external audiences. Qualifications This position requires: -This position requires an earned baccalaureate degree from an accredited four-year university, or an equivalent combination of education and experience. -A minimum five years of responsible experience related to the administration of student financial aid programs. -Experience with CSU financial aid programs and PeopleSoft. -Must possess and demonstrate an acute level of attention to detail, strong math and analytic skills. -Strong professional/effective verbal and written communication skills, organizational skills. -Ability to work independently on a multitude of tasks, often with competing priorities. -Strong interpersonal, managerial and communication skills required to facilitate project management. -Ability to engage in conversation to assist with requirements gathering and analysis and business process design. -Strong leadership and interpersonal skills; experience collaborating with diverse audiences. -Ability to apply knowledge of systems and technologies toward practical business operations; subject matter expertise or technical knowledge of student information systems and other business systems. -Superior abilities using Microsoft Office applications and presentation software. Preferred Qualifications -Preference will be given for experience or related training in data management, descriptive statistics, and summary report preparation. -A master’s degree is preferred. -Preferred experience with project management, business process review, or change management methodologies. -Preferred experience developing and documenting functional design specifications. -Preferred experience working with 3 rd party vendors to facilitate ongoing operations, maintenance and enhancements, preferred. -Experience with vendor procurement, request for proposal (RFP) processes and vendor management, preferred. Application Period Priority consideration will be given to candidates who apply by January 23, 2024 . Applications will be accepted until the job posting is removed. How To Apply Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070. Title IX Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. The CSU Chancellor’s Office is not a sponsoring agency for staff and Management positions (i.e., H1-B VISAS). COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Mandated Reporter Per CANRA The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Conflict of Interest The duties of this position will include participation in decisions that may have a material financial benefit to the incumbent. Therefore, the selected candidate will be required to file Conflict of Interest Form 700: Statement of Economic Interest when they first occupy the position, and on an annual basis, complete ethics training within 6 months of appointment, and attend this training every other year thereafter. CSU Out of State Employment Policy California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Advertised: Jan 09 2024 Pacific Standard Time Applications close: Closing Date/Time:
Cal State University (CSU) East Bay
25800 Carlos Bee Boulevard, Hayward, CA 94542, USA
Salary and Benefits PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $3,791.00 per month to $4,410.00 per month. Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 14 paid holidays, one personal holiday and tuition fee waiver. For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package. Classification Administrative Support Coordinator II About Cal State East Bay Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. About the Position This is a full-time, temporary position through June 30, 2025, with the possibility of reappointment. The East Bay Small Business Development Center (SBDC) at the College of Business and Economics, provides consulting services and training to small businesses to assist them in obtaining financing, market effectively, and manage operations to grow their businesses and generate the economic impact and job growth for the East Bay region. This position will perform a variety of functions; related duties include providing support to East Bay SBDC Executive Director, Director, consultants, trainers, and programs in both Alameda and Contra Costa counties. The Administrative Support Coordinator is responsible for: assisting East Bay SBDC Directors with setting up and promoting programs, program and workshop registration, attendance and reporting, assisting clients emails and phones, and to answer any questions related to SBDC programs, services, resources, events, and deadlines, initial intake interviews and scheduling appointments with advisors. This position coordinates SBDC student assistants, SBDC events and maintains records for the events. This position will also assist the executive director and director with processing purchase requisitions, purchase orders, check requests, expense reimbursements and monthly payment reconciliation and with quarterly and annual program reporting, fiscal reporting and billing. Responsibilities Administrative support for East Bay SBDC: Provide support to the East Bay SBDC Executive Director, Director, consultants, trainers and programs in both Alameda and Contra Costa counties Assist East Bay SBDC with setting up and promoting programs, trainings and workshops registration, attendance and reporting Assist East Bay SBDC clients, emails and phone calls, and to answer any questions related to SBDC programs, services, resources, events, and deadlines Assist East Bay SBDC clients with initial intake interviews, scheduling appointments with directors or advisors for their consulting needs Coordinate student assistant assignment and their work with clients Assist with Neoserra record keeping and payroll time reporting Assist East Bay SBDC Executive Director and Director on updating client records, verifying and inputting advisor’s economic impact data, generating reports, and administering surveys using SBDC’s Neoserra system Assist with SBDC with processing payments: Process purchase requests for independent contractors, consultants, and speakers Process vendor data records and purchase orders for independent contractors, consultants, and speakers Assist with Independent contractor contracts Process invoice payments from independent contractors, consultants, and speakers Process check requests for independent contractors, consultants, and speakers Process expense reimbursements Process travel claims and payment requests Reconcile SBDC payment records with General Ledger or payroll records Assist with SBDC quarterly billings with the SBDC Regional Center Assist with SBDC monthly, quarterly and annual reporting: Assist with monthly, quarterly and annual SBDC program reports, fiscal reporting and billing processes Administrative support for SBDC events and other duties: Coordinate events including facilities arrangement, logistics support and registrations Attend and assist with events, meetings and webinars Reconcile event records in database tracking system Assist Directors and other staff as assigned Other duties as assigned Minimum Qualifications Completion of a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience A fully functional knowledge of and skill in standard office procedures and practices An ability to understand and operate in a variety of organizational structures Thorough knowledge of English grammar, spelling, and punctuation and ability to clearly communicate orally and in writing Knowledge of business mathematics beyond basic arithmetic Ability to use and quickly learn new office support technology systems and software packages Experience to be fully functional in all technical aspects of work assignments Thorough, detailed knowledge of applicable university infrastructure, policies, and procedures Thorough knowledge of office systems and ability to use a broader range of technology, systems, and packages. Ability to independently handle multiple work unit priorities and projects Ability to apply independently a wide variety of policies and procedures where specific guidelines may not exist. Working knowledge of budget policies and procedures Ability to perform standard business math, such as calculate ratios and percentages, track financial data, and make simple projections Ability to draft and compose correspondence and standard reports Ability to handle effectively a broader range of interpersonal contacts, including those at a higher level and those sensitive in nature Required Qualifications Computer skills required including proficiency in Word, Excel, PowerPoint, webinar software (Zoom and Team) - skills in WordPress and Marq or Canva are a plus Ability to conduct online research, manage a database, and learn new software applications Willing to travel for events within Northern California Read, comprehend and interpret written materials (policies) of moderate to complex difficulty Ability to learn new, complex topics easily Excellent writing and verbal communication skills Detail-oriented with excellent organizational and multitasking abilities Preferred Skills and Knowledge Bachelor's degree in Business Administration, a related discipline, or equivalent experience Experience in administrative support Experience with PeopleSoft, or other institutional accounting system Experience working with federal and/or state grants Condition(s) of Employment Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department. EEO Statement As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. Other Information All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website here. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available here. Sponsorship Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E-Verify employer. Mandated Reporter The incumbent in this position may be considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and will be required to comply with requirements set forth in the CSU Executive Order 1083 as a condition of employment. Advertised: Mar 25 2024 Pacific Daylight Time Applications close: Jul 25 2024 Pacific Daylight Time Closing Date/Time:
Mar 26, 2024
Salary and Benefits PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $3,791.00 per month to $4,410.00 per month. Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 14 paid holidays, one personal holiday and tuition fee waiver. For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package. Classification Administrative Support Coordinator II About Cal State East Bay Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. About the Position This is a full-time, temporary position through June 30, 2025, with the possibility of reappointment. The East Bay Small Business Development Center (SBDC) at the College of Business and Economics, provides consulting services and training to small businesses to assist them in obtaining financing, market effectively, and manage operations to grow their businesses and generate the economic impact and job growth for the East Bay region. This position will perform a variety of functions; related duties include providing support to East Bay SBDC Executive Director, Director, consultants, trainers, and programs in both Alameda and Contra Costa counties. The Administrative Support Coordinator is responsible for: assisting East Bay SBDC Directors with setting up and promoting programs, program and workshop registration, attendance and reporting, assisting clients emails and phones, and to answer any questions related to SBDC programs, services, resources, events, and deadlines, initial intake interviews and scheduling appointments with advisors. This position coordinates SBDC student assistants, SBDC events and maintains records for the events. This position will also assist the executive director and director with processing purchase requisitions, purchase orders, check requests, expense reimbursements and monthly payment reconciliation and with quarterly and annual program reporting, fiscal reporting and billing. Responsibilities Administrative support for East Bay SBDC: Provide support to the East Bay SBDC Executive Director, Director, consultants, trainers and programs in both Alameda and Contra Costa counties Assist East Bay SBDC with setting up and promoting programs, trainings and workshops registration, attendance and reporting Assist East Bay SBDC clients, emails and phone calls, and to answer any questions related to SBDC programs, services, resources, events, and deadlines Assist East Bay SBDC clients with initial intake interviews, scheduling appointments with directors or advisors for their consulting needs Coordinate student assistant assignment and their work with clients Assist with Neoserra record keeping and payroll time reporting Assist East Bay SBDC Executive Director and Director on updating client records, verifying and inputting advisor’s economic impact data, generating reports, and administering surveys using SBDC’s Neoserra system Assist with SBDC with processing payments: Process purchase requests for independent contractors, consultants, and speakers Process vendor data records and purchase orders for independent contractors, consultants, and speakers Assist with Independent contractor contracts Process invoice payments from independent contractors, consultants, and speakers Process check requests for independent contractors, consultants, and speakers Process expense reimbursements Process travel claims and payment requests Reconcile SBDC payment records with General Ledger or payroll records Assist with SBDC quarterly billings with the SBDC Regional Center Assist with SBDC monthly, quarterly and annual reporting: Assist with monthly, quarterly and annual SBDC program reports, fiscal reporting and billing processes Administrative support for SBDC events and other duties: Coordinate events including facilities arrangement, logistics support and registrations Attend and assist with events, meetings and webinars Reconcile event records in database tracking system Assist Directors and other staff as assigned Other duties as assigned Minimum Qualifications Completion of a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience A fully functional knowledge of and skill in standard office procedures and practices An ability to understand and operate in a variety of organizational structures Thorough knowledge of English grammar, spelling, and punctuation and ability to clearly communicate orally and in writing Knowledge of business mathematics beyond basic arithmetic Ability to use and quickly learn new office support technology systems and software packages Experience to be fully functional in all technical aspects of work assignments Thorough, detailed knowledge of applicable university infrastructure, policies, and procedures Thorough knowledge of office systems and ability to use a broader range of technology, systems, and packages. Ability to independently handle multiple work unit priorities and projects Ability to apply independently a wide variety of policies and procedures where specific guidelines may not exist. Working knowledge of budget policies and procedures Ability to perform standard business math, such as calculate ratios and percentages, track financial data, and make simple projections Ability to draft and compose correspondence and standard reports Ability to handle effectively a broader range of interpersonal contacts, including those at a higher level and those sensitive in nature Required Qualifications Computer skills required including proficiency in Word, Excel, PowerPoint, webinar software (Zoom and Team) - skills in WordPress and Marq or Canva are a plus Ability to conduct online research, manage a database, and learn new software applications Willing to travel for events within Northern California Read, comprehend and interpret written materials (policies) of moderate to complex difficulty Ability to learn new, complex topics easily Excellent writing and verbal communication skills Detail-oriented with excellent organizational and multitasking abilities Preferred Skills and Knowledge Bachelor's degree in Business Administration, a related discipline, or equivalent experience Experience in administrative support Experience with PeopleSoft, or other institutional accounting system Experience working with federal and/or state grants Condition(s) of Employment Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department. EEO Statement As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. Other Information All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website here. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available here. Sponsorship Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E-Verify employer. Mandated Reporter The incumbent in this position may be considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and will be required to comply with requirements set forth in the CSU Executive Order 1083 as a condition of employment. Advertised: Mar 25 2024 Pacific Daylight Time Applications close: Jul 25 2024 Pacific Daylight Time Closing Date/Time:
MOHAVE COUNTY, AZ
Bullhead City, AZ, United States
Job Summary This is one classification in a progressive series of Office Administration positions which focuses on a variety of administrative support and clerical functions including front desk/reception functions as assigned. Incumbents have previous experience in performing specialized office tasks of the assigned department/area and need only a short introduction to the specific procedures, forms, and processes of the assigned position. Assignment to the Bookkeeping/Accounting functions require experience or training in Bookkeeping or Accounting tasks. REPORTS TO A higher level of authority. The incumbent has the responsibility for the completion of assigned tasks accurately and in a timely manner. Work is reviewed through observation and evaluation of work performance and tasks completed by the incumbent. SUPERVISION EXERCISED As assigned may assist in training new clerical employees, temporaries and volunteers. Essential Job Functions Duties may include, but are not limited to, the following: Meets and greets the public. Receives phone calls and responds to questions concerning department procedures or directs query to an individual or department as appropriate. May talk with individuals to gather preliminary information or verify information for various County programs or activities. As requested, review work of other staff for conformance to regulations. Understands and interprets procedures and practices related to various departmental and assigned programs. Assists an office superior by performing routine administrative details including but not limited to: sorting and routing department mail, making copies, scanning documents, filing, alphabetizing documents and date stamping incoming documents, maintaining waiting lists for services, maintain program specific databases and spreadsheets. Contacts vendors to obtain prices and purchases various supplies and materials. Maintains and establishes associated files to include entering information and documents into filing and data systems ensuring completeness and accuracy. Types forms, letters, reports and file cards from draft, or rough copy. Prepares follow-up correspondence or calls to obtain additional information or to respond to inquiries. Prepares standardized reports and statements. Processes payments in the database. Records attendance and documents notes at required meetings. Collects, compiles and submits data for use in statistical reports, internal operating studies or policy formulation. Meets established deadlines and informs concerned parties of deadlines and appointments. Maintains an inventory of materials on-hand and notifies the supervisor when supplies are needed. May order supplies as required. Maintain a high level of confidentiality of information. Present and conduct themselves in a professional manner at all times. Communicate in a courteous and helpful manner as well as clear and concise manner at all times. Resolve complaints within scope of information and authority, and/or refer to chain-of-command as appropriate. As assigned to Assessor: Under oversight by Office Specialist, reviews non-complex recorded documents that relate to property ownership for adherence to standards required in order to update Assessor’s real property database. Initiates written and/or telephone communications with property owners to assist in clarification and/or correction of ownership issues as directed by Office Specialist. Performs data entry within real property database for ownership changes based on valid recorded documents provided by other departments. Under oversight by Office Specialist, reviews non-commercial real property sales transactions, performing initial simple analysis processes to validate sales prices. Assists in administering various programs related to property tax exemptions, valuation freezes, and property tax deferrals, by reviewing applications, gathering supplemental documentation, and performing data entry functions. Under oversight by Office Specialist, reviews and routes workflow documents relating to creation or deletion of new parcels that result from splitting or combining existing parcels and performs data entry in real property database for non-complex parcel creation/deletions. Routes routine documents relating to ownership and improvement changes for centrally valued properties in conjunction to the Arizona Department of Revenue. Assists in reviewing annual centrally valued property data upload received from Arizona Department of Revenue for accuracy. Participates in regular training courses or conferences to ensure knowledge and skills relating to job-specific practices are up to date. As assigned to Arizona @ Work functions: Keeps current files of resources available to area residents and provides information about how to obtain the services. May record each contact made with clients into database for program requirement. May provide clients and staff with notices of workforce and community activities, resources and services and encourages client utilization. As Assigned may: coordinate/facilitate workshops, informational sessions, community events, and assist Arizona @ Work Career Center clients with employment applications and registration into the statewide employment database, job clubs and assessments. As Assigned may assist with Arizona @ Work outreach services and provide assistance at area job fairs and functions. As assigned Bookkeeping/Accounting functions: Posts to and maintains a variety of ledgers. Prepares or assists in preparing special and regular reports. Receives, records and deposits cash receipts. Prepares daily tabulations and reports of cash receipts. Distributes receipts to proper funds following established routines. Prepares checks for deposit. Classifies receipts and disbursements in accordance with established codes, referring questionable allocations to superiors. Maintains billing and posting of charges and credits to accounts. Prepares summary sheets and trial balances. Keeps and controls books for subsidiary and operating funds. As assigned Cashier Functions: Receives money from the public in payment of taxes, fees, service charges, and materials sold. Clears register on to daily remittance sheets. Puts money into register, records daily receipts. Performs a trial balance at end of shift. Runs daily reports. Maintains control on memo debits. Enters memo credits to the Title Companies. Records deeds submitted by title companies. Completes endorsement stamp. Indicates action taken on receipts. Collects proper fees. Makes any refunds. Puts all documents recorded at the counter through the register. Recalculates receipts received from personal property. Rings correct amount in cash register. Gives change. As assigned Clerk Typist: Composes and types letters, routine correspondence, memos, reports, forms, notices, permits, receipts, vouchers, news releases, articles, meeting minutes, bulletins, speeches, invoices, requisitions, purchase orders, claims, expense reports, tabulations, accounting and financial statements, manuals, and various other material from rough drafts, verbal instructions or established procedures. Proofreads documents; copies and collates typed materials. Posts to various moderately complex clerical, fiscal and/or other records according to established policies and procedures. Sorts, tabulates and summarizes various statistical and associated data. Accepts required fees and creates deposits and related reports. Processes transactions including issuing various licenses and permits, accepting required permitting fees, and/or other relative transactions. Checks and verifies calculation of billing statements, invoices and other documents requiring payment. Establishes and maintains filing systems and records retention schedules. Sorts and distributes incoming mail; prepares outgoing mail. Operates common office equipment to include computer keyboards, Fax machines, copiers, laminators and related peripheral equipment in completing work assignments. Scanning of documents. Scheduling of meetings, meeting locations; registrations for conferences and/or training classes; reservations for motels and/or conferences. As assigned to Legal Process: Duties may include, but not limited to the following: Receives documents via email, mail, or delivery and may scan, copy, file and route as required. Collects fees and fines. Maintains archived records and keeps storage area organized. Processes legal documents to include, but not limited to, claims, writs, executions, attachments, warrants, summons, Deeds of Trust, etc. Delivers and Files/records legal documents with Court or other entities. Prepares letters or calls to obtain additional information or advise clients of changes in court appearances or meetings. Enter or update information in Justware legal database/case management system. As assigned to Public Health: Create and maintain a supportive work environment with other departments and community programs, Public Health divisions, and Public Health leadership on accreditation domain while maintaining a culture of quality improvement. Apply basic principles, practices, techniques, teaching, and communication methods related to the age, gender, race/ethnicity, educational level and socioeconomic status of community members. Communicate and act in a culturally competent and professional manner maintaining cooperative relationships with community members, co-workers, and work contacts. As assigned to Victim Services: Recruiting volunteers. Developing training curriculum and conducting training sessions for the volunteers that perform crisis intervention. Assisting victims with Victim Compensation applications. Completion of applications for Orders of Protection and Injunctions Against Harassment. Navigation of the criminal justice system, referrals to community service agencies, and assistance in exercising statutory rights. Writing and reviewing progress of cases after attending court on behalf of the victim. The Volunteer Coordinator/Court Advocate is subject to emergency call-out and stand-by during off-duty hours in order to respond to crisis situations. Provides victims court accompaniment to hearings/trials. Explains the victims' rights under the Arizona Constitutional Victims' Bill of Rights. As assigned to Risk Management: Monitors records for compliance with records retention policy and advises superior when records require destruction. Reviews vendor/contractor certificates of insurance for compliance with County requirements and manages filing and required annual updates of certificates. Monitors volunteer rosters, training, and qualification compliance. As assigned to Central Services: Receives calls from the public regarding questions about the County's operations and transfers to the appropriate Department. Manages high volume of inbound calls in a timely manner. Identifies customers’ needs, clarify information, research various issues, and provide solutions and/or alternatives. Understands County personnel, departments, and responsibilities for proper disposition of calls. Assists the public in person and/or on phone; records complaints, takes messages and routes calls to appropriate personnel. Maintains standards, procedures, and techniques for efficiency of work. Resolves complaints within scope of information and authority, and/or refer to chain-of-command as appropriate. Drives a county vehicle to various department office locations on specific scheduled timed routes. Picks up and delivers United States (U.S.) Mail to the U.S. Post Office and inter-office material throughout the County according to established schedule. Sorts, separates, and arranges all incoming mail for appropriate delivery. Receives, unloads, and stores mail material deliveries from vendors. Operates County equipment (to move heavy objects) such as pallet tack, dolly, forklift, carts, etc. Maintains a clean operating mail delivery vehicle inside and out. Assists with warehousing and store keeping tasks to include acquiring, receiving, identifying, handling, storing, issuing, and delivering a wide variety of materials, parts and supplies utilizing computer software and hardware. Assists with the photographs and display of items for auctions and places on the website. Assists customers with viewing and requesting available surplus. Palletize, stack, and store surplus/ auction items, using forklifts, material handling, equipment, and other specialized equipment. Utilizes material handling equipment such as pallet jacks and hand truck to handle, pick up or deliver materials and supplies. Performs housekeeping tasks to monitor the safety, security, and cleanliness of area. SECONDARY JOB FUNCTIONS Performs special assignments as requested. Performs related work as required. Exercise regular and predictable attendance and punctuality in accordance with Mohave County Personnel Policies and Procedures. Minimum Qualifications High School diploma/ GED (General Education Degree). Two (2) years minimum of progressive office support and clerical training. An equivalent combination of education, experience, and training which provides the required knowledge, skills and abilities may be considered in meeting the minimum qualifications. Preferred Education, Experience and Training for Bookkeeping/Accounting Assignment 2 yrs cash handling and/or bookkeeping experience OR 2-year Associate Degree in Accounting or Finance or Business with an Accounting emphasis. SPECIAL JOB REQUIREMENT May be required to possess a valid Driver's License at the start of employment and maintain said license while employed in this position. May be required to provide acceptable driving history at no cost to the County. Knowledge, Skills & Abilities Knowledge of: Modern office practices and records management/maintenance procedures. English grammar and spelling. Basic mathematics required to calculate and perform general accounting procedures. Filing and information systems, including EXCEL spreadsheets and Microsoft Word. Mohave County Personnel Policies & Procedures and Department Regulations. Skill in: Effectively operating personal computers, calculators and peripheral hardware and software products to provide guidance on the maintenance and implementation of developmental procedures of department to which assigned. Ability to: Communicate clearly and concisely, both orally and in writing with all people. Use databases and other forms of electronic data storage. Maintain accurate and up-to-date records and documentation. Establish and maintain cooperative working relationships with those contacted in the course of work. Obtain data from the computer during on-line operations, including interpreting technical and departmental information encountered in the performance of responsibilities. Maintain a high standard of confidentiality. Understand brief, written or oral directions and grasp ideas quickly in order to carry out instructions, solve problems with initiative and exercise good judgment. Organize workload to ensure determinations are made on a time basis. Act in a professional manner and professional in communication with others. Comply with Mohave County Personnel Policies & Procedures and Department Regulations. Perform the essential functions of the job with or without a reasonable accommodation.
Apr 06, 2024
Full Time
Job Summary This is one classification in a progressive series of Office Administration positions which focuses on a variety of administrative support and clerical functions including front desk/reception functions as assigned. Incumbents have previous experience in performing specialized office tasks of the assigned department/area and need only a short introduction to the specific procedures, forms, and processes of the assigned position. Assignment to the Bookkeeping/Accounting functions require experience or training in Bookkeeping or Accounting tasks. REPORTS TO A higher level of authority. The incumbent has the responsibility for the completion of assigned tasks accurately and in a timely manner. Work is reviewed through observation and evaluation of work performance and tasks completed by the incumbent. SUPERVISION EXERCISED As assigned may assist in training new clerical employees, temporaries and volunteers. Essential Job Functions Duties may include, but are not limited to, the following: Meets and greets the public. Receives phone calls and responds to questions concerning department procedures or directs query to an individual or department as appropriate. May talk with individuals to gather preliminary information or verify information for various County programs or activities. As requested, review work of other staff for conformance to regulations. Understands and interprets procedures and practices related to various departmental and assigned programs. Assists an office superior by performing routine administrative details including but not limited to: sorting and routing department mail, making copies, scanning documents, filing, alphabetizing documents and date stamping incoming documents, maintaining waiting lists for services, maintain program specific databases and spreadsheets. Contacts vendors to obtain prices and purchases various supplies and materials. Maintains and establishes associated files to include entering information and documents into filing and data systems ensuring completeness and accuracy. Types forms, letters, reports and file cards from draft, or rough copy. Prepares follow-up correspondence or calls to obtain additional information or to respond to inquiries. Prepares standardized reports and statements. Processes payments in the database. Records attendance and documents notes at required meetings. Collects, compiles and submits data for use in statistical reports, internal operating studies or policy formulation. Meets established deadlines and informs concerned parties of deadlines and appointments. Maintains an inventory of materials on-hand and notifies the supervisor when supplies are needed. May order supplies as required. Maintain a high level of confidentiality of information. Present and conduct themselves in a professional manner at all times. Communicate in a courteous and helpful manner as well as clear and concise manner at all times. Resolve complaints within scope of information and authority, and/or refer to chain-of-command as appropriate. As assigned to Assessor: Under oversight by Office Specialist, reviews non-complex recorded documents that relate to property ownership for adherence to standards required in order to update Assessor’s real property database. Initiates written and/or telephone communications with property owners to assist in clarification and/or correction of ownership issues as directed by Office Specialist. Performs data entry within real property database for ownership changes based on valid recorded documents provided by other departments. Under oversight by Office Specialist, reviews non-commercial real property sales transactions, performing initial simple analysis processes to validate sales prices. Assists in administering various programs related to property tax exemptions, valuation freezes, and property tax deferrals, by reviewing applications, gathering supplemental documentation, and performing data entry functions. Under oversight by Office Specialist, reviews and routes workflow documents relating to creation or deletion of new parcels that result from splitting or combining existing parcels and performs data entry in real property database for non-complex parcel creation/deletions. Routes routine documents relating to ownership and improvement changes for centrally valued properties in conjunction to the Arizona Department of Revenue. Assists in reviewing annual centrally valued property data upload received from Arizona Department of Revenue for accuracy. Participates in regular training courses or conferences to ensure knowledge and skills relating to job-specific practices are up to date. As assigned to Arizona @ Work functions: Keeps current files of resources available to area residents and provides information about how to obtain the services. May record each contact made with clients into database for program requirement. May provide clients and staff with notices of workforce and community activities, resources and services and encourages client utilization. As Assigned may: coordinate/facilitate workshops, informational sessions, community events, and assist Arizona @ Work Career Center clients with employment applications and registration into the statewide employment database, job clubs and assessments. As Assigned may assist with Arizona @ Work outreach services and provide assistance at area job fairs and functions. As assigned Bookkeeping/Accounting functions: Posts to and maintains a variety of ledgers. Prepares or assists in preparing special and regular reports. Receives, records and deposits cash receipts. Prepares daily tabulations and reports of cash receipts. Distributes receipts to proper funds following established routines. Prepares checks for deposit. Classifies receipts and disbursements in accordance with established codes, referring questionable allocations to superiors. Maintains billing and posting of charges and credits to accounts. Prepares summary sheets and trial balances. Keeps and controls books for subsidiary and operating funds. As assigned Cashier Functions: Receives money from the public in payment of taxes, fees, service charges, and materials sold. Clears register on to daily remittance sheets. Puts money into register, records daily receipts. Performs a trial balance at end of shift. Runs daily reports. Maintains control on memo debits. Enters memo credits to the Title Companies. Records deeds submitted by title companies. Completes endorsement stamp. Indicates action taken on receipts. Collects proper fees. Makes any refunds. Puts all documents recorded at the counter through the register. Recalculates receipts received from personal property. Rings correct amount in cash register. Gives change. As assigned Clerk Typist: Composes and types letters, routine correspondence, memos, reports, forms, notices, permits, receipts, vouchers, news releases, articles, meeting minutes, bulletins, speeches, invoices, requisitions, purchase orders, claims, expense reports, tabulations, accounting and financial statements, manuals, and various other material from rough drafts, verbal instructions or established procedures. Proofreads documents; copies and collates typed materials. Posts to various moderately complex clerical, fiscal and/or other records according to established policies and procedures. Sorts, tabulates and summarizes various statistical and associated data. Accepts required fees and creates deposits and related reports. Processes transactions including issuing various licenses and permits, accepting required permitting fees, and/or other relative transactions. Checks and verifies calculation of billing statements, invoices and other documents requiring payment. Establishes and maintains filing systems and records retention schedules. Sorts and distributes incoming mail; prepares outgoing mail. Operates common office equipment to include computer keyboards, Fax machines, copiers, laminators and related peripheral equipment in completing work assignments. Scanning of documents. Scheduling of meetings, meeting locations; registrations for conferences and/or training classes; reservations for motels and/or conferences. As assigned to Legal Process: Duties may include, but not limited to the following: Receives documents via email, mail, or delivery and may scan, copy, file and route as required. Collects fees and fines. Maintains archived records and keeps storage area organized. Processes legal documents to include, but not limited to, claims, writs, executions, attachments, warrants, summons, Deeds of Trust, etc. Delivers and Files/records legal documents with Court or other entities. Prepares letters or calls to obtain additional information or advise clients of changes in court appearances or meetings. Enter or update information in Justware legal database/case management system. As assigned to Public Health: Create and maintain a supportive work environment with other departments and community programs, Public Health divisions, and Public Health leadership on accreditation domain while maintaining a culture of quality improvement. Apply basic principles, practices, techniques, teaching, and communication methods related to the age, gender, race/ethnicity, educational level and socioeconomic status of community members. Communicate and act in a culturally competent and professional manner maintaining cooperative relationships with community members, co-workers, and work contacts. As assigned to Victim Services: Recruiting volunteers. Developing training curriculum and conducting training sessions for the volunteers that perform crisis intervention. Assisting victims with Victim Compensation applications. Completion of applications for Orders of Protection and Injunctions Against Harassment. Navigation of the criminal justice system, referrals to community service agencies, and assistance in exercising statutory rights. Writing and reviewing progress of cases after attending court on behalf of the victim. The Volunteer Coordinator/Court Advocate is subject to emergency call-out and stand-by during off-duty hours in order to respond to crisis situations. Provides victims court accompaniment to hearings/trials. Explains the victims' rights under the Arizona Constitutional Victims' Bill of Rights. As assigned to Risk Management: Monitors records for compliance with records retention policy and advises superior when records require destruction. Reviews vendor/contractor certificates of insurance for compliance with County requirements and manages filing and required annual updates of certificates. Monitors volunteer rosters, training, and qualification compliance. As assigned to Central Services: Receives calls from the public regarding questions about the County's operations and transfers to the appropriate Department. Manages high volume of inbound calls in a timely manner. Identifies customers’ needs, clarify information, research various issues, and provide solutions and/or alternatives. Understands County personnel, departments, and responsibilities for proper disposition of calls. Assists the public in person and/or on phone; records complaints, takes messages and routes calls to appropriate personnel. Maintains standards, procedures, and techniques for efficiency of work. Resolves complaints within scope of information and authority, and/or refer to chain-of-command as appropriate. Drives a county vehicle to various department office locations on specific scheduled timed routes. Picks up and delivers United States (U.S.) Mail to the U.S. Post Office and inter-office material throughout the County according to established schedule. Sorts, separates, and arranges all incoming mail for appropriate delivery. Receives, unloads, and stores mail material deliveries from vendors. Operates County equipment (to move heavy objects) such as pallet tack, dolly, forklift, carts, etc. Maintains a clean operating mail delivery vehicle inside and out. Assists with warehousing and store keeping tasks to include acquiring, receiving, identifying, handling, storing, issuing, and delivering a wide variety of materials, parts and supplies utilizing computer software and hardware. Assists with the photographs and display of items for auctions and places on the website. Assists customers with viewing and requesting available surplus. Palletize, stack, and store surplus/ auction items, using forklifts, material handling, equipment, and other specialized equipment. Utilizes material handling equipment such as pallet jacks and hand truck to handle, pick up or deliver materials and supplies. Performs housekeeping tasks to monitor the safety, security, and cleanliness of area. SECONDARY JOB FUNCTIONS Performs special assignments as requested. Performs related work as required. Exercise regular and predictable attendance and punctuality in accordance with Mohave County Personnel Policies and Procedures. Minimum Qualifications High School diploma/ GED (General Education Degree). Two (2) years minimum of progressive office support and clerical training. An equivalent combination of education, experience, and training which provides the required knowledge, skills and abilities may be considered in meeting the minimum qualifications. Preferred Education, Experience and Training for Bookkeeping/Accounting Assignment 2 yrs cash handling and/or bookkeeping experience OR 2-year Associate Degree in Accounting or Finance or Business with an Accounting emphasis. SPECIAL JOB REQUIREMENT May be required to possess a valid Driver's License at the start of employment and maintain said license while employed in this position. May be required to provide acceptable driving history at no cost to the County. Knowledge, Skills & Abilities Knowledge of: Modern office practices and records management/maintenance procedures. English grammar and spelling. Basic mathematics required to calculate and perform general accounting procedures. Filing and information systems, including EXCEL spreadsheets and Microsoft Word. Mohave County Personnel Policies & Procedures and Department Regulations. Skill in: Effectively operating personal computers, calculators and peripheral hardware and software products to provide guidance on the maintenance and implementation of developmental procedures of department to which assigned. Ability to: Communicate clearly and concisely, both orally and in writing with all people. Use databases and other forms of electronic data storage. Maintain accurate and up-to-date records and documentation. Establish and maintain cooperative working relationships with those contacted in the course of work. Obtain data from the computer during on-line operations, including interpreting technical and departmental information encountered in the performance of responsibilities. Maintain a high standard of confidentiality. Understand brief, written or oral directions and grasp ideas quickly in order to carry out instructions, solve problems with initiative and exercise good judgment. Organize workload to ensure determinations are made on a time basis. Act in a professional manner and professional in communication with others. Comply with Mohave County Personnel Policies & Procedures and Department Regulations. Perform the essential functions of the job with or without a reasonable accommodation.
CSU, Sacramento
6000 J Street, Sacramento, CA 95819, USA
Working Title: Support Coordinator/Biller Classification Title: Administrative Support Coordinator I Posting Details Priority Application Date (Posting will remain open until filled): Sunday, April 21st @ 11:55pm PDT Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment. Position Summary Under the supervision of the Senior Associate Vice President Health Services, or designee the position is responsible for administratively assisting the Senior AVP and SHWCS in the coordination all SHCWS billing services including review of tickets and files to upload to student accounts, reversing and correcting charges, reviewing of appeals for charges and communication to the student regarding appeal process. Additionally, provides support and coordination of payroll and timekeeping, scheduling and special projects as asigned, included but not limited to Immunization input and contact for holds placed on student accounts. Assists with mail distribution and subpoenas, regulatory compliance and accreditation standards. The position requires excellent communication skills, attention to detail, and organizational and time management skills. FLSA : Non-Exempt (Eligible for overtime compensation) Anticipated Hiring Range : $3,900/month - $4,200/month CSU Classification Salary Range : $3,680/month - $5,783/month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 1 Recruitment Type : Regular (Probationary) Time Base : Full-Time Pay Plan : 12 months Work Hours : Monday - Friday, 8am - 5pm. Hours may vary based on operational needs. Department Information Student Health, Counseling Services, & Wellness (SHCWS) embraces a holistic and collaborative approach to healthcare by offering urgent care, primary care, preventative services, wellness education, violence support services, and mental health, services to the Sacramento State campus community. SHCS is committed to providing quality care and service delivery and is accredited through the Accreditation Association for Ambulatory Health Care (AAAHC). Minimum Qualifications Entry to this classification requires a fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Some positions may require a knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite. These entry qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience. Required Qualifications Basic accounting knowledge. Strong working knowledge of medical terminology. Ability to independently manage and prioritize tasks and project development. Effective oral and written communication skills. Ability to maintain effective working relationships with students, clinical staff, medical providers, and the campus community. Ability to use sound judgement and make informed decisions in the absence of specific guidelines or policies. Ability to organize work independently or with little direction. Ability to manage highly confidential information, interpersonal contacts and preserve the privacy of clients in multiple working environments and according to regulations and standards of practice. Ability to complete business writing as needed e.g., office correspondence and report writing etc. Ability to problem solve and analyze complex situations, troubleshoot and resolve operational problems. Have experience with electronic health systems and electronic records systems as required. Demonstrate sensitivity to all cultures, ages, ethnicities etc., when working with patients, clients and the campus community. Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community. Condition of Employment: Ability to pass a background check. Preferred Qualifications Experience working with students in a University or College environment Experience working with PointnClick, or other Electronic Records System (EHR) Documents Needed to Apply Resume Cover Letter Failure to upload required documentation may result in disqualification. You will be prompted to respond to a few short-answer questions as part of this application form. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Apr 05 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Apr 06, 2024
Working Title: Support Coordinator/Biller Classification Title: Administrative Support Coordinator I Posting Details Priority Application Date (Posting will remain open until filled): Sunday, April 21st @ 11:55pm PDT Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment. Position Summary Under the supervision of the Senior Associate Vice President Health Services, or designee the position is responsible for administratively assisting the Senior AVP and SHWCS in the coordination all SHCWS billing services including review of tickets and files to upload to student accounts, reversing and correcting charges, reviewing of appeals for charges and communication to the student regarding appeal process. Additionally, provides support and coordination of payroll and timekeeping, scheduling and special projects as asigned, included but not limited to Immunization input and contact for holds placed on student accounts. Assists with mail distribution and subpoenas, regulatory compliance and accreditation standards. The position requires excellent communication skills, attention to detail, and organizational and time management skills. FLSA : Non-Exempt (Eligible for overtime compensation) Anticipated Hiring Range : $3,900/month - $4,200/month CSU Classification Salary Range : $3,680/month - $5,783/month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 1 Recruitment Type : Regular (Probationary) Time Base : Full-Time Pay Plan : 12 months Work Hours : Monday - Friday, 8am - 5pm. Hours may vary based on operational needs. Department Information Student Health, Counseling Services, & Wellness (SHCWS) embraces a holistic and collaborative approach to healthcare by offering urgent care, primary care, preventative services, wellness education, violence support services, and mental health, services to the Sacramento State campus community. SHCS is committed to providing quality care and service delivery and is accredited through the Accreditation Association for Ambulatory Health Care (AAAHC). Minimum Qualifications Entry to this classification requires a fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Some positions may require a knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite. These entry qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience. Required Qualifications Basic accounting knowledge. Strong working knowledge of medical terminology. Ability to independently manage and prioritize tasks and project development. Effective oral and written communication skills. Ability to maintain effective working relationships with students, clinical staff, medical providers, and the campus community. Ability to use sound judgement and make informed decisions in the absence of specific guidelines or policies. Ability to organize work independently or with little direction. Ability to manage highly confidential information, interpersonal contacts and preserve the privacy of clients in multiple working environments and according to regulations and standards of practice. Ability to complete business writing as needed e.g., office correspondence and report writing etc. Ability to problem solve and analyze complex situations, troubleshoot and resolve operational problems. Have experience with electronic health systems and electronic records systems as required. Demonstrate sensitivity to all cultures, ages, ethnicities etc., when working with patients, clients and the campus community. Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community. Condition of Employment: Ability to pass a background check. Preferred Qualifications Experience working with students in a University or College environment Experience working with PointnClick, or other Electronic Records System (EHR) Documents Needed to Apply Resume Cover Letter Failure to upload required documentation may result in disqualification. You will be prompted to respond to a few short-answer questions as part of this application form. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Apr 05 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Event Services Coordinator SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Housing, Dining & Conference Services (HDCS) Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0 FTE) Work Schedule Monday through Friday; 8:00 AM - 5:00 PM Anticipated Hiring Range $4,920.00 - $5,167.00 Per Month ($59,040.00 - $62,004.00 Annually) Salary is commensurate with experience. Position Summary Under the general lead of the Event Management Specialist, the Event Services Coordinator is responsible for developing & managing relationships with internal and external clients who utilize university facilities. The Event Service Coordinator will meet the logistical needs of clients through collaboration with all necessary cross-campus departments. The individual will assist in the planning, organizing and implementing of events within Event Services and functions in support of the overall mission and goals of SFSU. The Event Services Coordinator will anticipate problems and develop appropriate solutions by investigating, analyzing and solving operational issues and complaints. This role will also include managing and maintaining accurate inventory control with Facilities Services’, University Police, Enterprise Risk Management, and labor chargeable services. Position Information CUSTOMER & EVENT MANAGEMENT Develop and manage relationships with internal and external university clients who utilize San Francisco State University’s facilities. Develop and maintain excellent client relations while managing all details associated with each event. Liaison with vendors and minimize risk by ensuring appropriate liability insurance for all event-related matters. Primary point of contact for events and provide clients with updates as necessary for each event. Responsible for vendor management and client contract negotiations for events. Oversee event reservations, event planning, facilities coordination, technology management, insurance policy standards and documentation for all client events within Event Services. Communicate with various University entities including, but not limited to, University Police Department, Enterprise Risk Management, and Capital Planning, Design & Construction of upcoming events and clients' logistical needs, technical and supervisory support, AV needs, alcohol clearance approvals, State Fire Marshall special event application approvals and facilities support. Develop and implement procedures and solutions to improve the Event Services Associates program. Provide information to clients in relation to campus rates, policies and procedures of events, camps and conferences by the Conference & Event Services area. Ensure facility rules, regulations and policies are enforced at all times while on campus grounds. Conduct walkthrough of rental spaces with clients and campus stakeholders. ADMINISTRATIVE Identify and implement sustainable practices in all areas to include, but not limited to, event production, procurement, and use of various resources. Create tools to solicit feedback from clients and campus stakeholders and recommend service charges or enhancements based on feedback provided. Evaluate and review insurance policies; ensuring agreements for short-term rentals have proper documentation in relation to insurance, payment, and signed agreements. Create and prepare various agreements and revenue reports related to short-term rentals. Maintain and create electronic and paper records and files of each short-term rental agreements. Provide strategic event planning skills while producing and executing basic event plans, from concept through execution of each event. Track, monitor, and compile data of client bookings and maintaining close contact with clients and service partners to ensure a successful event. Coordinate with Enterprise Risk Management and Procurement to review and amend agreement verbiage to ensure rental agreements meet legal and liability standards. Ensure proper billing to clients is accurate and assist in the collection of past due invoices. MARKETING & SALES Assist with developing effective marketing strategies including re-branding and web presence to maximize revenue for the university. Assist with developing program proposals with revenue and cost analysis to plan revenue and business. Assist with developing a campus-wide training for event planning on campus. Assist with negotiating vendor partner rates for event services and equipment. LEADING & TRAINING Lead and coordinate student assistants, which includes, hire, train and feedback of the student workforce. Ensure training is compatible with policies and procedures set forth by SF State, Administration & Finance, and Student Affairs. Assist with training, evaluation and scheduling of student support. Support student staff payroll. Provide training to staff and community partners who use the Event Management System database. INVENTORY CONTROL Coordinate with the Facilities Services on the general maintenance and upkeep of facilities, audio visual equipment, and furniture inventories. Ensure that appropriate rates for furniture, equipment, and all chargeable services are maintained in Event Management System database. Other duties as assigned. Minimum Qualifications Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Working knowledge of and ability to apply standard theories, principles, practices, and techniques applicable to the program and/or administrative specialty to develop conclusions and make recommendations. Thorough knowledge of policies, procedures, and outside regulations pertaining to the applicable program and/or administrative specialty. Working knowledge of operational and fiscal analysis and techniques. Ability to take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved. Skill in the research, development and evaluation of policies and programs, including skill in the collection, evaluation, and interpretation of data to develop sound conclusions and make appropriate recommendations. Expertise in investigating and analyzing problems with a broad administrative impact and implications. Ability to anticipate problems and address them proactively. Demonstrated ability to effectively interpret, organize, and present information and ideas in written or presentation form. Ability to train others on new skills and procedures and provide lead work direction. Preferred Qualifications Four years’ experience in conference and event services, including logistics and execution. Four years’ experience leading staff. Overseeing customer service experience in a hospitality-related environment. Demonstrated ability to train and mentor staff. Ability to troubleshoot complex and varied client related problems in a fast paced environment. Thorough knowledge of Microsoft Office. Experience with EMS (Event Management System) or other event management software. Basic understanding of AV equipment in relation to event services. Demonstrated experience working with diverse populations. Experience working with a diverse community. Environmental/Physical/Special The incumbent will work in a shared environment within the residential housing community on the main SF State campus. S/he will be required to lift and carry equipment, tables, chairs, etc., for conference check-in and check-out, event set-ups, and other campus needs. Regular attendance and work week that sometimes needs to be flexible are required. This position may be required to work nights and/or weekends. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Employment Requirement CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu . CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Oct 13 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title Event Services Coordinator SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Housing, Dining & Conference Services (HDCS) Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0 FTE) Work Schedule Monday through Friday; 8:00 AM - 5:00 PM Anticipated Hiring Range $4,920.00 - $5,167.00 Per Month ($59,040.00 - $62,004.00 Annually) Salary is commensurate with experience. Position Summary Under the general lead of the Event Management Specialist, the Event Services Coordinator is responsible for developing & managing relationships with internal and external clients who utilize university facilities. The Event Service Coordinator will meet the logistical needs of clients through collaboration with all necessary cross-campus departments. The individual will assist in the planning, organizing and implementing of events within Event Services and functions in support of the overall mission and goals of SFSU. The Event Services Coordinator will anticipate problems and develop appropriate solutions by investigating, analyzing and solving operational issues and complaints. This role will also include managing and maintaining accurate inventory control with Facilities Services’, University Police, Enterprise Risk Management, and labor chargeable services. Position Information CUSTOMER & EVENT MANAGEMENT Develop and manage relationships with internal and external university clients who utilize San Francisco State University’s facilities. Develop and maintain excellent client relations while managing all details associated with each event. Liaison with vendors and minimize risk by ensuring appropriate liability insurance for all event-related matters. Primary point of contact for events and provide clients with updates as necessary for each event. Responsible for vendor management and client contract negotiations for events. Oversee event reservations, event planning, facilities coordination, technology management, insurance policy standards and documentation for all client events within Event Services. Communicate with various University entities including, but not limited to, University Police Department, Enterprise Risk Management, and Capital Planning, Design & Construction of upcoming events and clients' logistical needs, technical and supervisory support, AV needs, alcohol clearance approvals, State Fire Marshall special event application approvals and facilities support. Develop and implement procedures and solutions to improve the Event Services Associates program. Provide information to clients in relation to campus rates, policies and procedures of events, camps and conferences by the Conference & Event Services area. Ensure facility rules, regulations and policies are enforced at all times while on campus grounds. Conduct walkthrough of rental spaces with clients and campus stakeholders. ADMINISTRATIVE Identify and implement sustainable practices in all areas to include, but not limited to, event production, procurement, and use of various resources. Create tools to solicit feedback from clients and campus stakeholders and recommend service charges or enhancements based on feedback provided. Evaluate and review insurance policies; ensuring agreements for short-term rentals have proper documentation in relation to insurance, payment, and signed agreements. Create and prepare various agreements and revenue reports related to short-term rentals. Maintain and create electronic and paper records and files of each short-term rental agreements. Provide strategic event planning skills while producing and executing basic event plans, from concept through execution of each event. Track, monitor, and compile data of client bookings and maintaining close contact with clients and service partners to ensure a successful event. Coordinate with Enterprise Risk Management and Procurement to review and amend agreement verbiage to ensure rental agreements meet legal and liability standards. Ensure proper billing to clients is accurate and assist in the collection of past due invoices. MARKETING & SALES Assist with developing effective marketing strategies including re-branding and web presence to maximize revenue for the university. Assist with developing program proposals with revenue and cost analysis to plan revenue and business. Assist with developing a campus-wide training for event planning on campus. Assist with negotiating vendor partner rates for event services and equipment. LEADING & TRAINING Lead and coordinate student assistants, which includes, hire, train and feedback of the student workforce. Ensure training is compatible with policies and procedures set forth by SF State, Administration & Finance, and Student Affairs. Assist with training, evaluation and scheduling of student support. Support student staff payroll. Provide training to staff and community partners who use the Event Management System database. INVENTORY CONTROL Coordinate with the Facilities Services on the general maintenance and upkeep of facilities, audio visual equipment, and furniture inventories. Ensure that appropriate rates for furniture, equipment, and all chargeable services are maintained in Event Management System database. Other duties as assigned. Minimum Qualifications Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Working knowledge of and ability to apply standard theories, principles, practices, and techniques applicable to the program and/or administrative specialty to develop conclusions and make recommendations. Thorough knowledge of policies, procedures, and outside regulations pertaining to the applicable program and/or administrative specialty. Working knowledge of operational and fiscal analysis and techniques. Ability to take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved. Skill in the research, development and evaluation of policies and programs, including skill in the collection, evaluation, and interpretation of data to develop sound conclusions and make appropriate recommendations. Expertise in investigating and analyzing problems with a broad administrative impact and implications. Ability to anticipate problems and address them proactively. Demonstrated ability to effectively interpret, organize, and present information and ideas in written or presentation form. Ability to train others on new skills and procedures and provide lead work direction. Preferred Qualifications Four years’ experience in conference and event services, including logistics and execution. Four years’ experience leading staff. Overseeing customer service experience in a hospitality-related environment. Demonstrated ability to train and mentor staff. Ability to troubleshoot complex and varied client related problems in a fast paced environment. Thorough knowledge of Microsoft Office. Experience with EMS (Event Management System) or other event management software. Basic understanding of AV equipment in relation to event services. Demonstrated experience working with diverse populations. Experience working with a diverse community. Environmental/Physical/Special The incumbent will work in a shared environment within the residential housing community on the main SF State campus. S/he will be required to lift and carry equipment, tables, chairs, etc., for conference check-in and check-out, event set-ups, and other campus needs. Regular attendance and work week that sometimes needs to be flexible are required. This position may be required to work nights and/or weekends. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Employment Requirement CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu . CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Oct 13 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Announcement Number: 46471 Open to all qualified persons. Posted 03/01/2024 Recruiter: JENNIFER KAUBLE Phone: (775)684-0128 Email: jenniferkauble@admin.nv.gov Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Health Care Coordinators perform professional work related to program operations and auditing providers to ensure compliance with program policies and regulations. Assess potential client needs for case management services using assessment tools to identify social service and/or medical needs; participate in periodic reviews of facilities providing care to Medicaid eligible clients to validate and ensure adequacy of services and resident care. Review health care providers and fiscal agents to ensure clients are receiving appropriate services and payment is correct for services received, process payment authorization requests from providers to ensure the requested service, treatment, equipment or supplies are medically necessary and in compliance with Medicaid criteria prior to approving or denying requests. Review records from the fiscal agent, providers, clients and computer generated reports in order to identify abuse and potential fraud and to ensure claims were paid properly by the fiscal agent. Explain proper billing procedures to contract providers selected by the client; monitor the quality of care given by the provider to clients; and submit billings for services provided to the fiscal agent for payment. Incumbents perform the full range of duties described above. In addition, incumbents at this level may intermittently serve as the project lead of a case management team, function as coordinator of a specifically assigned portion of a program, and assist in training other Health care Coordinators and providers. This is the journey level of the series. This opening is for a Health Care Coordinator 2-RN within the Division of Health Care Financing and Policy (DHCFP) District Office, in Reno NV. Health Care Coordinators (HCC's) evaluate individuals referred to the medical services program and provide ongoing case management services to Medicaid eligible clients; evaluate the need for medical services, treatment, equipment and supplies and authorize payment; screen individuals to determine appropriate level of care in nursing homes; review programs and participate in program development. Health Care Coordinators in this position use multiple databases to research recipient data, eligibility information, and computer system interface issues. This position accepts Care Coordination cases and Serious Occurrence Follow-up cases. To include assisting Medicaid recipients in accessing their healthcare and assessing their needs to prevent further serious occurrences. This position performs outreach to the general public, providers, community agencies, groups and organizations regarding Medicaid functions, policies, and services in the rural and urban communities covered by the Northern Nevada District Office. They may attend meetings in the community and speak to groups and individuals; attend health fairs and respond to inquiries and concerns from clients and the general public. This position will assist walk-ins in the District Office lobbies to provide the recipient information regarding benefits and to troubleshoot complicated access to care issues. Position requires professional licensure or certification as a Registered Nurse issued by the State of Nevada Board of Nursing at the time of appointment. Incumbents must maintain professional licensure or certification in their specialty as a condition of continuing employment. Nevada offers sunshine and recreational opportunities including golfing, biking, off-roading, hiking, skiing, and fishing. Nevada's landscape and economy are a few reasons to join the Silver State workforce! Additional benefits include: medical, dental, life and disability insurance programs; participation in the public employees' retirement plan; 12 paid holidays; and accrual of 3 weeks of annual and 3 weeks of sick leave each year. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-12_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Licensure as a Registered Nurse and one year of professional experience providing case management services in a social or health related field; OR one year of experience as a Health Care Coordinator I - Nurse in Nevada State service; OR licensure and an equivalent combination of education and experience. Special Requirements A State of Nevada/FBI background check will be required of the selected applicant. Professional licensure as a registered nurse issued by the appropriate licensing board in the State of Nevada is required at the time of appointment and as a condition of continuing employment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Apr 19, 2024
Full Time
Announcement Number: 46471 Open to all qualified persons. Posted 03/01/2024 Recruiter: JENNIFER KAUBLE Phone: (775)684-0128 Email: jenniferkauble@admin.nv.gov Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Health Care Coordinators perform professional work related to program operations and auditing providers to ensure compliance with program policies and regulations. Assess potential client needs for case management services using assessment tools to identify social service and/or medical needs; participate in periodic reviews of facilities providing care to Medicaid eligible clients to validate and ensure adequacy of services and resident care. Review health care providers and fiscal agents to ensure clients are receiving appropriate services and payment is correct for services received, process payment authorization requests from providers to ensure the requested service, treatment, equipment or supplies are medically necessary and in compliance with Medicaid criteria prior to approving or denying requests. Review records from the fiscal agent, providers, clients and computer generated reports in order to identify abuse and potential fraud and to ensure claims were paid properly by the fiscal agent. Explain proper billing procedures to contract providers selected by the client; monitor the quality of care given by the provider to clients; and submit billings for services provided to the fiscal agent for payment. Incumbents perform the full range of duties described above. In addition, incumbents at this level may intermittently serve as the project lead of a case management team, function as coordinator of a specifically assigned portion of a program, and assist in training other Health care Coordinators and providers. This is the journey level of the series. This opening is for a Health Care Coordinator 2-RN within the Division of Health Care Financing and Policy (DHCFP) District Office, in Reno NV. Health Care Coordinators (HCC's) evaluate individuals referred to the medical services program and provide ongoing case management services to Medicaid eligible clients; evaluate the need for medical services, treatment, equipment and supplies and authorize payment; screen individuals to determine appropriate level of care in nursing homes; review programs and participate in program development. Health Care Coordinators in this position use multiple databases to research recipient data, eligibility information, and computer system interface issues. This position accepts Care Coordination cases and Serious Occurrence Follow-up cases. To include assisting Medicaid recipients in accessing their healthcare and assessing their needs to prevent further serious occurrences. This position performs outreach to the general public, providers, community agencies, groups and organizations regarding Medicaid functions, policies, and services in the rural and urban communities covered by the Northern Nevada District Office. They may attend meetings in the community and speak to groups and individuals; attend health fairs and respond to inquiries and concerns from clients and the general public. This position will assist walk-ins in the District Office lobbies to provide the recipient information regarding benefits and to troubleshoot complicated access to care issues. Position requires professional licensure or certification as a Registered Nurse issued by the State of Nevada Board of Nursing at the time of appointment. Incumbents must maintain professional licensure or certification in their specialty as a condition of continuing employment. Nevada offers sunshine and recreational opportunities including golfing, biking, off-roading, hiking, skiing, and fishing. Nevada's landscape and economy are a few reasons to join the Silver State workforce! Additional benefits include: medical, dental, life and disability insurance programs; participation in the public employees' retirement plan; 12 paid holidays; and accrual of 3 weeks of annual and 3 weeks of sick leave each year. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-12_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Licensure as a Registered Nurse and one year of professional experience providing case management services in a social or health related field; OR one year of experience as a Health Care Coordinator I - Nurse in Nevada State service; OR licensure and an equivalent combination of education and experience. Special Requirements A State of Nevada/FBI background check will be required of the selected applicant. Professional licensure as a registered nurse issued by the appropriate licensing board in the State of Nevada is required at the time of appointment and as a condition of continuing employment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Announcement Number: 46471 Open to all qualified persons. Posted 03/01/2024 Recruiter: JENNIFER KAUBLE Phone: (775)684-0128 Email: jenniferkauble@admin.nv.gov Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Health Care Coordinators perform professional work related to program operations and auditing providers to ensure compliance with program policies and regulations. Assess potential client needs for case management services using assessment tools to identify social service and/or medical needs; participate in periodic reviews of facilities providing care to Medicaid eligible clients to validate and ensure adequacy of services and resident care. Review health care providers and fiscal agents to ensure clients are receiving appropriate services and payment is correct for services received, process payment authorization requests from providers to ensure the requested service, treatment, equipment or supplies are medically necessary and in compliance with Medicaid criteria prior to approving or denying requests. Review records from the fiscal agent, providers, clients and computer generated reports in order to identify abuse and potential fraud and to ensure claims were paid properly by the fiscal agent. Explain proper billing procedures to contract providers selected by the client; monitor the quality of care given by the provider to clients; and submit billings for services provided to the fiscal agent for payment. Incumbents perform the full range of duties described above. In addition, incumbents at this level may intermittently serve as the project lead of a case management team, function as coordinator of a specifically assigned portion of a program, and assist in training other Health care Coordinators and providers. This is the journey level of the series. This opening is for a Health Care Coordinator 2-RN within the Division of Health Care Financing and Policy (DHCFP) District Office, in Reno NV. Health Care Coordinators (HCC's) evaluate individuals referred to the medical services program and provide ongoing case management services to Medicaid eligible clients; evaluate the need for medical services, treatment, equipment and supplies and authorize payment; screen individuals to determine appropriate level of care in nursing homes; review programs and participate in program development. Health Care Coordinators in this position use multiple databases to research recipient data, eligibility information, and computer system interface issues. This position accepts Care Coordination cases and Serious Occurrence Follow-up cases. To include assisting Medicaid recipients in accessing their healthcare and assessing their needs to prevent further serious occurrences. This position performs outreach to the general public, providers, community agencies, groups and organizations regarding Medicaid functions, policies, and services in the rural and urban communities covered by the Northern Nevada District Office. They may attend meetings in the community and speak to groups and individuals; attend health fairs and respond to inquiries and concerns from clients and the general public. This position will assist walk-ins in the District Office lobbies to provide the recipient information regarding benefits and to troubleshoot complicated access to care issues. Position requires professional licensure or certification as a Registered Nurse issued by the State of Nevada Board of Nursing at the time of appointment. Incumbents must maintain professional licensure or certification in their specialty as a condition of continuing employment. Nevada offers sunshine and recreational opportunities including golfing, biking, off-roading, hiking, skiing, and fishing. Nevada's landscape and economy are a few reasons to join the Silver State workforce! Additional benefits include: medical, dental, life and disability insurance programs; participation in the public employees' retirement plan; 12 paid holidays; and accrual of 3 weeks of annual and 3 weeks of sick leave each year. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-12_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Licensure as a Registered Nurse and one year of professional experience providing case management services in a social or health related field; OR one year of experience as a Health Care Coordinator I - Nurse in Nevada State service; OR licensure and an equivalent combination of education and experience. Special Requirements A State of Nevada/FBI background check will be required of the selected applicant. Professional licensure as a registered nurse issued by the appropriate licensing board in the State of Nevada is required at the time of appointment and as a condition of continuing employment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Apr 19, 2024
Full Time
Announcement Number: 46471 Open to all qualified persons. Posted 03/01/2024 Recruiter: JENNIFER KAUBLE Phone: (775)684-0128 Email: jenniferkauble@admin.nv.gov Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Health Care Coordinators perform professional work related to program operations and auditing providers to ensure compliance with program policies and regulations. Assess potential client needs for case management services using assessment tools to identify social service and/or medical needs; participate in periodic reviews of facilities providing care to Medicaid eligible clients to validate and ensure adequacy of services and resident care. Review health care providers and fiscal agents to ensure clients are receiving appropriate services and payment is correct for services received, process payment authorization requests from providers to ensure the requested service, treatment, equipment or supplies are medically necessary and in compliance with Medicaid criteria prior to approving or denying requests. Review records from the fiscal agent, providers, clients and computer generated reports in order to identify abuse and potential fraud and to ensure claims were paid properly by the fiscal agent. Explain proper billing procedures to contract providers selected by the client; monitor the quality of care given by the provider to clients; and submit billings for services provided to the fiscal agent for payment. Incumbents perform the full range of duties described above. In addition, incumbents at this level may intermittently serve as the project lead of a case management team, function as coordinator of a specifically assigned portion of a program, and assist in training other Health care Coordinators and providers. This is the journey level of the series. This opening is for a Health Care Coordinator 2-RN within the Division of Health Care Financing and Policy (DHCFP) District Office, in Reno NV. Health Care Coordinators (HCC's) evaluate individuals referred to the medical services program and provide ongoing case management services to Medicaid eligible clients; evaluate the need for medical services, treatment, equipment and supplies and authorize payment; screen individuals to determine appropriate level of care in nursing homes; review programs and participate in program development. Health Care Coordinators in this position use multiple databases to research recipient data, eligibility information, and computer system interface issues. This position accepts Care Coordination cases and Serious Occurrence Follow-up cases. To include assisting Medicaid recipients in accessing their healthcare and assessing their needs to prevent further serious occurrences. This position performs outreach to the general public, providers, community agencies, groups and organizations regarding Medicaid functions, policies, and services in the rural and urban communities covered by the Northern Nevada District Office. They may attend meetings in the community and speak to groups and individuals; attend health fairs and respond to inquiries and concerns from clients and the general public. This position will assist walk-ins in the District Office lobbies to provide the recipient information regarding benefits and to troubleshoot complicated access to care issues. Position requires professional licensure or certification as a Registered Nurse issued by the State of Nevada Board of Nursing at the time of appointment. Incumbents must maintain professional licensure or certification in their specialty as a condition of continuing employment. Nevada offers sunshine and recreational opportunities including golfing, biking, off-roading, hiking, skiing, and fishing. Nevada's landscape and economy are a few reasons to join the Silver State workforce! Additional benefits include: medical, dental, life and disability insurance programs; participation in the public employees' retirement plan; 12 paid holidays; and accrual of 3 weeks of annual and 3 weeks of sick leave each year. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-12_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Licensure as a Registered Nurse and one year of professional experience providing case management services in a social or health related field; OR one year of experience as a Health Care Coordinator I - Nurse in Nevada State service; OR licensure and an equivalent combination of education and experience. Special Requirements A State of Nevada/FBI background check will be required of the selected applicant. Professional licensure as a registered nurse issued by the appropriate licensing board in the State of Nevada is required at the time of appointment and as a condition of continuing employment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
The Senior Marketing Coordinator is responsible for collaborating with staff to design, plan, and execute marketing, branding, and public relations for the City of Loveland’s utilities. This position works with the Customer Experience team to create marketing strategies and campaigns to align organization and community facing programs, projects, and initiatives, utilizing multiple marketing techniques to reach customers with a goal to inform, educate and engage customers. This position also supports the Office of Communication and Engagement as needed. The salary range for this position is $80,000 to $98,891 annually, with a hiring range of $80,000 to $86,072 annually, depending on qualifications and experience. This opportunity will be available until May 1, 2024 at 3:00pm. A current resume is required, and a cover letter is preferred. The Customer Experience team seeks a driven, collaborative professional who is passionate about building relationships, protecting the environment and marketing sustainable operations. They must be resourceful, innovative, forward thinking and a committed team player who maintains an enthusiastic and positive attitude. Our core values of teamwork, ethics and excellence are fundamental to everything we do, and the ideal candidate will have a proven track record of establishing and maintaining relationships within the business community, providing excellent customer service, and managing energy and water programs to success. Please view our video Working at Loveland to learn more about our exceptional Loveland community and the benefits of working for the City. Essential Functions As a brand champion, collaborate to ensure all contributors of the utility understand the brand and its goals. Recommend short-and long-range marketing, information and strategic communication plans for programs and services. Coordinate aspects of marketing, education and information programs such as collateral materials, campaigns, employee and customer communications, and billing campaigns. Analyze campaigns and strategize to maximize customer related activities. Takes a lead administrative role in the design, review production and distribution of information, print media, case studies, videos and other educational material. Tracks all marketing projects using project management software and methodology, for reporting purposes. Promotes and drives service and behaviors through customer outreach, demonstrations, events, communications, etc. Promotes and supports events with marketing efforts, planning, securing sponsorships, providing community relations, and on-site assistance. Manages the utility websites including publishing content, maintaining continuity of themes, designing layout, streamlining navigation and increasing online presence to utility customers. Provide support in coordinating activities related to customer satisfaction and utilization objectives. Partners with supervisors and managers to conceptualize and plan marketing for programs, and special events. Maintains expert level knowledge of services, programs, industry, and other municipalities. Creates reports and facilitates projects to identify and support customer service and customer experience opportunities. Works with department, division and program partners on training materials, event promotions, and new tool development. Writes and edit articles, maintains press contacts, and proofreading all outgoing communications. Manages the utility’s social media profiles and presence, including Facebook, X, Instagram, YouTube, NextDoor, and additional channels that may be deemed relevant. Optimizes content for search engines. Initiates and prepares contracts for marketing, website and print vendors. Negotiates contracts as needed. Utilizes analytics to evaluate website traffic, social media, and program performance. Develops holistic quarterly performance report for all marketing and communications work. Works with the Customer Experience Manager to develop and submit cost estimates for inclusion in the annual budget for marketing and promotion of Loveland Utilities. Creates and manages public relations and emergency response communications in times of crisis. Other Job Functions Maintains and assists in developing effective processes that complement the division. With a strong emphasis on customer service, provides front-line response to a variety of public and internal inquiries regarding department activities, policies, programs, procedures, and projects over the phone, in person and through written correspondence; coordinate distribution of information to appropriate personnel and redirect customers when appropriate. Assists and supports the division with high-level projects and analysis as needed. Completes special projects, serves on committees, and other duties as assigned. Qualifications Education 4 Year / Bachelor's Degree in Communications, Marketing, Business, News Media, Public Relations or a related field. An equivalent combination of education and/or experience may substitute for education requirements on a year-for-year basis. Required Experience: 5 years of progressively responsible, professional experience in a communications and marketing role with an emphasis on customer service. Certifications: A valid Driver’s License is required. Knowledge, Skills, and Abilities Excellent writing, editing (photo/video/text), presentation and communication skills. Experience with creating and curating content for business media and blogs. Experience using a variation of popular social media platforms. A passion and experience with social media, email campaigns and the associated technology commonly used for creating social content. Experience with project management as a discipline and project management software. Proficiency with data analytics. Knowledge of website, social analytics tools, Microsoft Office Suite, link tracking tools like bit.ly, Adobe Illustrator, InDesign, Photoshop, HTML, content management systems, and any associated technology commonly used for creating marketing content. Experience with planning events. Excellent customer service and phone skills. Must handle multiple tasks simultaneously, to think logically and solve problems, work well under pressure, and prioritize assignments to meet deadlines. Must develop and maintain effective, cooperative, friendly, and professional working relationships, using superior verbal and written communication skills with City employees and the public even in conflict situations. Must discern when confidentiality is required and maintain confidentiality. Physical Demands Frequent: Minimal physical effort typically found in clerical work. Primarily sedentary, may occasionally lift and carry light objects. Walking and/or standing as needed and minimal. Working Environment Occasional: Exposure to routine office noise and equipment. Occasional: Exposure to hazards typically found in general office environments where there is rarely to no exposure to injury or accident. Additional Working Demands / Conditions: Work is performed in an office environment, but can involve field work to include occasional weekends or night shifts attending special events and/or meetings. May need to report to work after hours in emergency situations. This job description is not designed to contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform the essential functions. City of Loveland job descriptions are designed to describe the general nature and level of work necessary to perform well in the job; they are not intended to provide an exhaustive list of responsibilities, skills, and qualifications. City of Loveland job descriptions may be updated periodically, and additional activities, duties or responsibilities may be assigned by management as deemed appropriate. With over 300 days of sunshine, and just 30 miles from Rocky Mountain National Park in the heart of northern Colorado, Loveland is an ideal community for anyone to call home. Known as the Sweetheart City, this vibrant cultural hub is home to nearly 500 sculptures and public art installations, the world-famous Valentine Remail Program, and picturesque views of the Rocky Mountains. The community is bustling with a thriving arts, brewery, foodie, and shopping scene. Enjoy headliner concert and theatre productions, professional hockey events, endless community recreation and open space opportunities, art and sculpture shows, and several local festivals. Loveland also boasts an award-winning golf course and an inclusive library and community center. Loveland, Colorado has EVERYTHING YOU LOVE! In 2020, Loveland was the only Colorado City to win the Governor’s Award for Downtown Excellence, is the top residential recycling City in the state for 4 consecutive years and has been ranked as one of the top places to live, work and raise a family in the U.S. and as one of the Most Idyllic Picturesque towns in America. Apply today to join more than 800 employees who work to meet the core values of: Accountability & Integrity, Transparency & Honoring the Public Trust, Collaboration, Innovation, Safety, Excellent Service with Courtesy and Kindness. The City of Loveland is a diverse and welcoming community organization, and our employees enjoy a competitive benefits program, various opportunities for growth and development, and an exceptional work-life balance. A vibrant community, surrounded by natural beauty, where you belong! Benefit Eligible Benefits Package Includes: Two (2) Medical plans, Dental, Vision (for self/ spouse/ children) A Dedicated, exclusive Employee Health and Wellness Center Discounted Chilson Center passes Paid vacation, holidays, floating holidays, and medical leave Flexible spending including Dependent Care Life Insurance, AD&D, Short-term and Long-term disability, and voluntary Critical Illness Coverage Retirement 401a, 457, Roth (pre-& post tax) and company match A Comprehensive Employee Assistance Program Voluntary 529 College Invest program Tuition Reimbursement Employee Referral Program Personal and Professional Development opportunities Employee Recognition Program Exceptional work-life balance Market based pay & regular performance reviews Local Government employment is eligible for Public Loan Forgiveness Program The City of Loveland provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, genetic information, age, or any other status protected under federal, state, and/or local law. The City of Loveland participates in E-Verify. In accordance with E-Verify requirements, upon your date of hire the City of Loveland will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. E-Verify Notice of Participation. Learn more about your right to work. Visit E-Verify.gov for more information. Employment offers will be conditional on the successful completion of a driving record and criminal history background check.
Apr 17, 2024
Full Time
The Senior Marketing Coordinator is responsible for collaborating with staff to design, plan, and execute marketing, branding, and public relations for the City of Loveland’s utilities. This position works with the Customer Experience team to create marketing strategies and campaigns to align organization and community facing programs, projects, and initiatives, utilizing multiple marketing techniques to reach customers with a goal to inform, educate and engage customers. This position also supports the Office of Communication and Engagement as needed. The salary range for this position is $80,000 to $98,891 annually, with a hiring range of $80,000 to $86,072 annually, depending on qualifications and experience. This opportunity will be available until May 1, 2024 at 3:00pm. A current resume is required, and a cover letter is preferred. The Customer Experience team seeks a driven, collaborative professional who is passionate about building relationships, protecting the environment and marketing sustainable operations. They must be resourceful, innovative, forward thinking and a committed team player who maintains an enthusiastic and positive attitude. Our core values of teamwork, ethics and excellence are fundamental to everything we do, and the ideal candidate will have a proven track record of establishing and maintaining relationships within the business community, providing excellent customer service, and managing energy and water programs to success. Please view our video Working at Loveland to learn more about our exceptional Loveland community and the benefits of working for the City. Essential Functions As a brand champion, collaborate to ensure all contributors of the utility understand the brand and its goals. Recommend short-and long-range marketing, information and strategic communication plans for programs and services. Coordinate aspects of marketing, education and information programs such as collateral materials, campaigns, employee and customer communications, and billing campaigns. Analyze campaigns and strategize to maximize customer related activities. Takes a lead administrative role in the design, review production and distribution of information, print media, case studies, videos and other educational material. Tracks all marketing projects using project management software and methodology, for reporting purposes. Promotes and drives service and behaviors through customer outreach, demonstrations, events, communications, etc. Promotes and supports events with marketing efforts, planning, securing sponsorships, providing community relations, and on-site assistance. Manages the utility websites including publishing content, maintaining continuity of themes, designing layout, streamlining navigation and increasing online presence to utility customers. Provide support in coordinating activities related to customer satisfaction and utilization objectives. Partners with supervisors and managers to conceptualize and plan marketing for programs, and special events. Maintains expert level knowledge of services, programs, industry, and other municipalities. Creates reports and facilitates projects to identify and support customer service and customer experience opportunities. Works with department, division and program partners on training materials, event promotions, and new tool development. Writes and edit articles, maintains press contacts, and proofreading all outgoing communications. Manages the utility’s social media profiles and presence, including Facebook, X, Instagram, YouTube, NextDoor, and additional channels that may be deemed relevant. Optimizes content for search engines. Initiates and prepares contracts for marketing, website and print vendors. Negotiates contracts as needed. Utilizes analytics to evaluate website traffic, social media, and program performance. Develops holistic quarterly performance report for all marketing and communications work. Works with the Customer Experience Manager to develop and submit cost estimates for inclusion in the annual budget for marketing and promotion of Loveland Utilities. Creates and manages public relations and emergency response communications in times of crisis. Other Job Functions Maintains and assists in developing effective processes that complement the division. With a strong emphasis on customer service, provides front-line response to a variety of public and internal inquiries regarding department activities, policies, programs, procedures, and projects over the phone, in person and through written correspondence; coordinate distribution of information to appropriate personnel and redirect customers when appropriate. Assists and supports the division with high-level projects and analysis as needed. Completes special projects, serves on committees, and other duties as assigned. Qualifications Education 4 Year / Bachelor's Degree in Communications, Marketing, Business, News Media, Public Relations or a related field. An equivalent combination of education and/or experience may substitute for education requirements on a year-for-year basis. Required Experience: 5 years of progressively responsible, professional experience in a communications and marketing role with an emphasis on customer service. Certifications: A valid Driver’s License is required. Knowledge, Skills, and Abilities Excellent writing, editing (photo/video/text), presentation and communication skills. Experience with creating and curating content for business media and blogs. Experience using a variation of popular social media platforms. A passion and experience with social media, email campaigns and the associated technology commonly used for creating social content. Experience with project management as a discipline and project management software. Proficiency with data analytics. Knowledge of website, social analytics tools, Microsoft Office Suite, link tracking tools like bit.ly, Adobe Illustrator, InDesign, Photoshop, HTML, content management systems, and any associated technology commonly used for creating marketing content. Experience with planning events. Excellent customer service and phone skills. Must handle multiple tasks simultaneously, to think logically and solve problems, work well under pressure, and prioritize assignments to meet deadlines. Must develop and maintain effective, cooperative, friendly, and professional working relationships, using superior verbal and written communication skills with City employees and the public even in conflict situations. Must discern when confidentiality is required and maintain confidentiality. Physical Demands Frequent: Minimal physical effort typically found in clerical work. Primarily sedentary, may occasionally lift and carry light objects. Walking and/or standing as needed and minimal. Working Environment Occasional: Exposure to routine office noise and equipment. Occasional: Exposure to hazards typically found in general office environments where there is rarely to no exposure to injury or accident. Additional Working Demands / Conditions: Work is performed in an office environment, but can involve field work to include occasional weekends or night shifts attending special events and/or meetings. May need to report to work after hours in emergency situations. This job description is not designed to contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform the essential functions. City of Loveland job descriptions are designed to describe the general nature and level of work necessary to perform well in the job; they are not intended to provide an exhaustive list of responsibilities, skills, and qualifications. City of Loveland job descriptions may be updated periodically, and additional activities, duties or responsibilities may be assigned by management as deemed appropriate. With over 300 days of sunshine, and just 30 miles from Rocky Mountain National Park in the heart of northern Colorado, Loveland is an ideal community for anyone to call home. Known as the Sweetheart City, this vibrant cultural hub is home to nearly 500 sculptures and public art installations, the world-famous Valentine Remail Program, and picturesque views of the Rocky Mountains. The community is bustling with a thriving arts, brewery, foodie, and shopping scene. Enjoy headliner concert and theatre productions, professional hockey events, endless community recreation and open space opportunities, art and sculpture shows, and several local festivals. Loveland also boasts an award-winning golf course and an inclusive library and community center. Loveland, Colorado has EVERYTHING YOU LOVE! In 2020, Loveland was the only Colorado City to win the Governor’s Award for Downtown Excellence, is the top residential recycling City in the state for 4 consecutive years and has been ranked as one of the top places to live, work and raise a family in the U.S. and as one of the Most Idyllic Picturesque towns in America. Apply today to join more than 800 employees who work to meet the core values of: Accountability & Integrity, Transparency & Honoring the Public Trust, Collaboration, Innovation, Safety, Excellent Service with Courtesy and Kindness. The City of Loveland is a diverse and welcoming community organization, and our employees enjoy a competitive benefits program, various opportunities for growth and development, and an exceptional work-life balance. A vibrant community, surrounded by natural beauty, where you belong! Benefit Eligible Benefits Package Includes: Two (2) Medical plans, Dental, Vision (for self/ spouse/ children) A Dedicated, exclusive Employee Health and Wellness Center Discounted Chilson Center passes Paid vacation, holidays, floating holidays, and medical leave Flexible spending including Dependent Care Life Insurance, AD&D, Short-term and Long-term disability, and voluntary Critical Illness Coverage Retirement 401a, 457, Roth (pre-& post tax) and company match A Comprehensive Employee Assistance Program Voluntary 529 College Invest program Tuition Reimbursement Employee Referral Program Personal and Professional Development opportunities Employee Recognition Program Exceptional work-life balance Market based pay & regular performance reviews Local Government employment is eligible for Public Loan Forgiveness Program The City of Loveland provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, genetic information, age, or any other status protected under federal, state, and/or local law. The City of Loveland participates in E-Verify. In accordance with E-Verify requirements, upon your date of hire the City of Loveland will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. E-Verify Notice of Participation. Learn more about your right to work. Visit E-Verify.gov for more information. Employment offers will be conditional on the successful completion of a driving record and criminal history background check.
San Diego State University
5500 Campanile Drive, San Diego, CA 92182, USA
Position Summary Under the direction of the Student Health Services Administrative Manager, the Referrals Coordinator will be responsible for processing all new patient referrals initiated from Student Health Services providers. This includes, but is not limited to coordinating appointments for patients, ensuring clinical documentation is complete and received for and from the referring provider, initiating health plan enrollment, establishing and maintaining relationships with specialists and imaging services, and developing systematic methods to address, improve and coordinate services to completion for our students. The incumbent is responsible for maintaining relationships internally and externally with peers, community partners, including hospital systems, ensuring that all new patients are given the resources to be seen and supported. The Referral Coordinator will work closely with the Medical Director and Lead Physician, the referral coordinator will also collaborate with campus departments including the Economic Crisis Response Team to identify students in food, housing or financial crises and Wellness and Health Promotion Department to provide patient education around healthy habits and health literacy. The referral coordinator will work directly with patients and peers to keep referrals moving forward proactively. Coordinating care that is safe, timely, effective, client-centered and efficient while keeping stakeholders up to date on progress. The referral coordinator will also assist with coverage for students scheduled to enroll with Family PACT and assist with billing and claims when needed. This is a full-time (1.0 time-base), benefits eligible, temporary position anticipated to end on or before June 30, 2025 with the possibility of reappointment. This position is designated exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:15 a.m. to 5:15 p.m., but may vary based on operational needs. The individual hired into this role will work on campus at SDSU in San Diego. Department Summary Student Health Services offers primary medical care and health promotion to students of San Diego State University through a wide range of programs and services. Care is provided by board certified physicians, certified nurse practitioners and other medical staff including nurses, clinical laboratory scientists, x-ray technologists, medical assistants, and pharmacists. In addition to the basic medical care, Student Health Services offers health education, orthopedics, osteopathic manipulative treatment and psychiatry. The mission of SDSU Student Health Services is to provide high-quality, convenient, student- focused medical care in a safe and welcoming environment, actively partnering with our student- patients to help them achieve and maintain healthy lives in support of their personal and academic success. Division of Student Affairs and Campus Diversity The Division works proactively to address systemic inequities through professional learning, community building, advocacy, policy recommendations and organizational structures, while facilitating an integrated vision and shared responsibility for prioritizing and advancing institutional goals. We aim to foster an affirming campus culture based on the core values of excellence, equity, diversity, belonging and inclusion through: Recruiting and retaining faculty and staff who are reflective of the diverse student body and communities served by SDSU, and recruiting students who are representative of the rich diversity of the region and the world; Fostering an environment that is welcoming, affirming, and empowering for students, faculty, staff and alumni of all backgrounds; Enhancing the career and educational pathways of a diverse student body, the faculty and staff, including enhancing the learning environment and expanding learning opportunities for all students inside and outside the classroom, and expanding and connecting opportunities for students to participate in transformational experiences; Developing leaders who believe in and lead others toward supporting civility, mutual respect and diversity in our society and workplaces; and Cultivating relationships with the local community that advance the well-being of diverse individuals and communities. Position upholds the Student Affairs and Campus Diversity Statement on Diversity, Equity, and Inclusion, specifically: “The Division of Student Affairs and Campus Diversity acknowledges and honors the inherent value and dignity of all individuals by creating and nurturing a learning and working environment that affirms and leverages our community’s diversity of traditions, heritages, perspectives, and experiences. We are committed to fostering a culture of inclusive excellence designed to facilitate the personal and professional success, growth, development, and well-being of all members of our community. We manifest this commitment through our innovative, strategic and collaborative efforts to develop leaders who believe in and lead others toward practicing civility, mutual respect, and inclusion in our workplaces and society.” For more information regarding Student Health Services, click here . Education and Experience Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Key Qualifications Experience obtaining and verifying eligibility and requesting/obtaining authorizations. Advanced understanding of and experience dealing with various types of insurance (i.e.HMOs, PPOs, IP As, POSs, EPOs, Medicare, Medi-Cal, etc.), federal and state programs such as Family PACT. Thorough understanding of the referral and authorization process. Strong computer skills including EHR/EMR experience. Working knowledge of healthcare delivery methods, medical office management and patient flow procedures, and clinical care practices. Demonstrated ability to maintain a high level of organization and use of time management skills. Proven experience in providing excellent customer service delivery. Skill in planning, organizing, coordinating and performing work in situations where numerous demands are involved. Ability to maintain patient confidentiality and adhere to HIPAA regulations. Ability to address sensitive issues and interact with people from various socioeconomic statuses. Analytical skills working with complex medical and social needs for patients and families. Experience working with pediatric, adolescent, or adult populations. Compensation and Benefits Starting salary upon appointment is not expected to exceed $4,510 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $4,379 - $7,922 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on April 4, 2024. To receive full consideration, apply by April 5, 2024. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Rachael Stalmann at rstalmann@sdsu.edu. Advertised: Mar 20 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 21, 2024
Position Summary Under the direction of the Student Health Services Administrative Manager, the Referrals Coordinator will be responsible for processing all new patient referrals initiated from Student Health Services providers. This includes, but is not limited to coordinating appointments for patients, ensuring clinical documentation is complete and received for and from the referring provider, initiating health plan enrollment, establishing and maintaining relationships with specialists and imaging services, and developing systematic methods to address, improve and coordinate services to completion for our students. The incumbent is responsible for maintaining relationships internally and externally with peers, community partners, including hospital systems, ensuring that all new patients are given the resources to be seen and supported. The Referral Coordinator will work closely with the Medical Director and Lead Physician, the referral coordinator will also collaborate with campus departments including the Economic Crisis Response Team to identify students in food, housing or financial crises and Wellness and Health Promotion Department to provide patient education around healthy habits and health literacy. The referral coordinator will work directly with patients and peers to keep referrals moving forward proactively. Coordinating care that is safe, timely, effective, client-centered and efficient while keeping stakeholders up to date on progress. The referral coordinator will also assist with coverage for students scheduled to enroll with Family PACT and assist with billing and claims when needed. This is a full-time (1.0 time-base), benefits eligible, temporary position anticipated to end on or before June 30, 2025 with the possibility of reappointment. This position is designated exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:15 a.m. to 5:15 p.m., but may vary based on operational needs. The individual hired into this role will work on campus at SDSU in San Diego. Department Summary Student Health Services offers primary medical care and health promotion to students of San Diego State University through a wide range of programs and services. Care is provided by board certified physicians, certified nurse practitioners and other medical staff including nurses, clinical laboratory scientists, x-ray technologists, medical assistants, and pharmacists. In addition to the basic medical care, Student Health Services offers health education, orthopedics, osteopathic manipulative treatment and psychiatry. The mission of SDSU Student Health Services is to provide high-quality, convenient, student- focused medical care in a safe and welcoming environment, actively partnering with our student- patients to help them achieve and maintain healthy lives in support of their personal and academic success. Division of Student Affairs and Campus Diversity The Division works proactively to address systemic inequities through professional learning, community building, advocacy, policy recommendations and organizational structures, while facilitating an integrated vision and shared responsibility for prioritizing and advancing institutional goals. We aim to foster an affirming campus culture based on the core values of excellence, equity, diversity, belonging and inclusion through: Recruiting and retaining faculty and staff who are reflective of the diverse student body and communities served by SDSU, and recruiting students who are representative of the rich diversity of the region and the world; Fostering an environment that is welcoming, affirming, and empowering for students, faculty, staff and alumni of all backgrounds; Enhancing the career and educational pathways of a diverse student body, the faculty and staff, including enhancing the learning environment and expanding learning opportunities for all students inside and outside the classroom, and expanding and connecting opportunities for students to participate in transformational experiences; Developing leaders who believe in and lead others toward supporting civility, mutual respect and diversity in our society and workplaces; and Cultivating relationships with the local community that advance the well-being of diverse individuals and communities. Position upholds the Student Affairs and Campus Diversity Statement on Diversity, Equity, and Inclusion, specifically: “The Division of Student Affairs and Campus Diversity acknowledges and honors the inherent value and dignity of all individuals by creating and nurturing a learning and working environment that affirms and leverages our community’s diversity of traditions, heritages, perspectives, and experiences. We are committed to fostering a culture of inclusive excellence designed to facilitate the personal and professional success, growth, development, and well-being of all members of our community. We manifest this commitment through our innovative, strategic and collaborative efforts to develop leaders who believe in and lead others toward practicing civility, mutual respect, and inclusion in our workplaces and society.” For more information regarding Student Health Services, click here . Education and Experience Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Key Qualifications Experience obtaining and verifying eligibility and requesting/obtaining authorizations. Advanced understanding of and experience dealing with various types of insurance (i.e.HMOs, PPOs, IP As, POSs, EPOs, Medicare, Medi-Cal, etc.), federal and state programs such as Family PACT. Thorough understanding of the referral and authorization process. Strong computer skills including EHR/EMR experience. Working knowledge of healthcare delivery methods, medical office management and patient flow procedures, and clinical care practices. Demonstrated ability to maintain a high level of organization and use of time management skills. Proven experience in providing excellent customer service delivery. Skill in planning, organizing, coordinating and performing work in situations where numerous demands are involved. Ability to maintain patient confidentiality and adhere to HIPAA regulations. Ability to address sensitive issues and interact with people from various socioeconomic statuses. Analytical skills working with complex medical and social needs for patients and families. Experience working with pediatric, adolescent, or adult populations. Compensation and Benefits Starting salary upon appointment is not expected to exceed $4,510 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $4,379 - $7,922 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on April 4, 2024. To receive full consideration, apply by April 5, 2024. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Rachael Stalmann at rstalmann@sdsu.edu. Advertised: Mar 20 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Announcement Number: 46798 Open to all qualified persons. Posted 03/27/2024 Recruiter: JENNIFER KAUBLE Phone: (775)684-0128 Email: jenniferkauble@admin.nv.gov Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Health Care Coordinators perform professional work related to program operations and auditing providers to ensure compliance with program policies and regulations. Assess potential client needs for case management services using assessment tools to identify social service and/or medical needs; participate in periodic reviews of facilities providing care to Medicaid eligible clients to validate and ensure adequacy of services and resident care. Review health care providers and fiscal agents to ensure clients are receiving appropriate services and payment is correct for services received, process payment authorization requests from providers to ensure the requested service, treatment, equipment or supplies are medically necessary and in compliance with Medicaid criteria prior to approving or denying requests. Review records from the fiscal agent, providers, clients and computer generated reports in order to identify abuse and potential fraud and to ensure claims were paid properly by the fiscal agent. Explain proper billing procedures to contract providers selected by the client; monitor the quality of care given by the provider to clients; and submit billings for services provided to the fiscal agent for payment. This opening is for a Health Care Coordinator 2-RN within the Division of Health Care Financing and Policy (DHCFP) District Office, in Las Vegas NV. This position is for Health Care Coordinator, II, RN with case management experience to apply to the management of children cared for in the home on the Katie Beckett Eligibility Option. This position oversees, and assists with case support and assistance navigating the Medicaid services of children with medically fragile or with intellectual disabilities being cared for in the home. Assessment of the level of care needed to safely maintain the home environment and assistance with the services available within the Medicaid provisions for Nevada. This position conducts home visits for assessment of the child in the home environment at a minimum annually. Travel to these assessments is required. This position may also involve the audit process for skilled nursing facilities of the Minimum Data Set. Attainment of certification of this process is necessary within the first year. Nevada offers sunshine and recreational opportunities including golfing, biking, off-roading, hiking, skiing, and fishing. Nevada's landscape and economy are a few reasons to join the Silver State workforce! Additional benefits include: medical, dental, life and disability insurance programs; participation in the public employees' retirement plan; 12 paid holidays; and accrual of 3 weeks of annual and 3 weeks of sick leave each year. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-12_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Licensure as a Registered Nurse and one year of professional experience providing case management services in a social or health related field; OR one year of experience as a Health Care Coordinator I - Nurse in Nevada State service; OR licensure and an equivalent combination of education and experience. Special Requirements A State of Nevada/FBI background check will be required of the selected applicant. Professional licensure as a registered nurse issued by the appropriate licensing board in the State of Nevada is required at the time of appointment and as a condition of continuing employment. Travel at least 50% of the time is required. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Mar 28, 2024
Full Time
Announcement Number: 46798 Open to all qualified persons. Posted 03/27/2024 Recruiter: JENNIFER KAUBLE Phone: (775)684-0128 Email: jenniferkauble@admin.nv.gov Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Health Care Coordinators perform professional work related to program operations and auditing providers to ensure compliance with program policies and regulations. Assess potential client needs for case management services using assessment tools to identify social service and/or medical needs; participate in periodic reviews of facilities providing care to Medicaid eligible clients to validate and ensure adequacy of services and resident care. Review health care providers and fiscal agents to ensure clients are receiving appropriate services and payment is correct for services received, process payment authorization requests from providers to ensure the requested service, treatment, equipment or supplies are medically necessary and in compliance with Medicaid criteria prior to approving or denying requests. Review records from the fiscal agent, providers, clients and computer generated reports in order to identify abuse and potential fraud and to ensure claims were paid properly by the fiscal agent. Explain proper billing procedures to contract providers selected by the client; monitor the quality of care given by the provider to clients; and submit billings for services provided to the fiscal agent for payment. This opening is for a Health Care Coordinator 2-RN within the Division of Health Care Financing and Policy (DHCFP) District Office, in Las Vegas NV. This position is for Health Care Coordinator, II, RN with case management experience to apply to the management of children cared for in the home on the Katie Beckett Eligibility Option. This position oversees, and assists with case support and assistance navigating the Medicaid services of children with medically fragile or with intellectual disabilities being cared for in the home. Assessment of the level of care needed to safely maintain the home environment and assistance with the services available within the Medicaid provisions for Nevada. This position conducts home visits for assessment of the child in the home environment at a minimum annually. Travel to these assessments is required. This position may also involve the audit process for skilled nursing facilities of the Minimum Data Set. Attainment of certification of this process is necessary within the first year. Nevada offers sunshine and recreational opportunities including golfing, biking, off-roading, hiking, skiing, and fishing. Nevada's landscape and economy are a few reasons to join the Silver State workforce! Additional benefits include: medical, dental, life and disability insurance programs; participation in the public employees' retirement plan; 12 paid holidays; and accrual of 3 weeks of annual and 3 weeks of sick leave each year. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-12_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Licensure as a Registered Nurse and one year of professional experience providing case management services in a social or health related field; OR one year of experience as a Health Care Coordinator I - Nurse in Nevada State service; OR licensure and an equivalent combination of education and experience. Special Requirements A State of Nevada/FBI background check will be required of the selected applicant. Professional licensure as a registered nurse issued by the appropriate licensing board in the State of Nevada is required at the time of appointment and as a condition of continuing employment. Travel at least 50% of the time is required. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Announcement Number: 46798 Open to all qualified persons. Posted 03/27/2024 Recruiter: JENNIFER KAUBLE Phone: (775)684-0128 Email: jenniferkauble@admin.nv.gov Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Health Care Coordinators perform professional work related to program operations and auditing providers to ensure compliance with program policies and regulations. Assess potential client needs for case management services using assessment tools to identify social service and/or medical needs; participate in periodic reviews of facilities providing care to Medicaid eligible clients to validate and ensure adequacy of services and resident care. Review health care providers and fiscal agents to ensure clients are receiving appropriate services and payment is correct for services received, process payment authorization requests from providers to ensure the requested service, treatment, equipment or supplies are medically necessary and in compliance with Medicaid criteria prior to approving or denying requests. Review records from the fiscal agent, providers, clients and computer generated reports in order to identify abuse and potential fraud and to ensure claims were paid properly by the fiscal agent. Explain proper billing procedures to contract providers selected by the client; monitor the quality of care given by the provider to clients; and submit billings for services provided to the fiscal agent for payment. This opening is for a Health Care Coordinator 2-RN within the Division of Health Care Financing and Policy (DHCFP) District Office, in Las Vegas NV. This position is for Health Care Coordinator, II, RN with case management experience to apply to the management of children cared for in the home on the Katie Beckett Eligibility Option. This position oversees, and assists with case support and assistance navigating the Medicaid services of children with medically fragile or with intellectual disabilities being cared for in the home. Assessment of the level of care needed to safely maintain the home environment and assistance with the services available within the Medicaid provisions for Nevada. This position conducts home visits for assessment of the child in the home environment at a minimum annually. Travel to these assessments is required. This position may also involve the audit process for skilled nursing facilities of the Minimum Data Set. Attainment of certification of this process is necessary within the first year. Nevada offers sunshine and recreational opportunities including golfing, biking, off-roading, hiking, skiing, and fishing. Nevada's landscape and economy are a few reasons to join the Silver State workforce! Additional benefits include: medical, dental, life and disability insurance programs; participation in the public employees' retirement plan; 12 paid holidays; and accrual of 3 weeks of annual and 3 weeks of sick leave each year. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-12_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Licensure as a Registered Nurse and one year of professional experience providing case management services in a social or health related field; OR one year of experience as a Health Care Coordinator I - Nurse in Nevada State service; OR licensure and an equivalent combination of education and experience. Special Requirements A State of Nevada/FBI background check will be required of the selected applicant. Professional licensure as a registered nurse issued by the appropriate licensing board in the State of Nevada is required at the time of appointment and as a condition of continuing employment. Travel at least 50% of the time is required. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Mar 28, 2024
Full Time
Announcement Number: 46798 Open to all qualified persons. Posted 03/27/2024 Recruiter: JENNIFER KAUBLE Phone: (775)684-0128 Email: jenniferkauble@admin.nv.gov Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Health Care Coordinators perform professional work related to program operations and auditing providers to ensure compliance with program policies and regulations. Assess potential client needs for case management services using assessment tools to identify social service and/or medical needs; participate in periodic reviews of facilities providing care to Medicaid eligible clients to validate and ensure adequacy of services and resident care. Review health care providers and fiscal agents to ensure clients are receiving appropriate services and payment is correct for services received, process payment authorization requests from providers to ensure the requested service, treatment, equipment or supplies are medically necessary and in compliance with Medicaid criteria prior to approving or denying requests. Review records from the fiscal agent, providers, clients and computer generated reports in order to identify abuse and potential fraud and to ensure claims were paid properly by the fiscal agent. Explain proper billing procedures to contract providers selected by the client; monitor the quality of care given by the provider to clients; and submit billings for services provided to the fiscal agent for payment. This opening is for a Health Care Coordinator 2-RN within the Division of Health Care Financing and Policy (DHCFP) District Office, in Las Vegas NV. This position is for Health Care Coordinator, II, RN with case management experience to apply to the management of children cared for in the home on the Katie Beckett Eligibility Option. This position oversees, and assists with case support and assistance navigating the Medicaid services of children with medically fragile or with intellectual disabilities being cared for in the home. Assessment of the level of care needed to safely maintain the home environment and assistance with the services available within the Medicaid provisions for Nevada. This position conducts home visits for assessment of the child in the home environment at a minimum annually. Travel to these assessments is required. This position may also involve the audit process for skilled nursing facilities of the Minimum Data Set. Attainment of certification of this process is necessary within the first year. Nevada offers sunshine and recreational opportunities including golfing, biking, off-roading, hiking, skiing, and fishing. Nevada's landscape and economy are a few reasons to join the Silver State workforce! Additional benefits include: medical, dental, life and disability insurance programs; participation in the public employees' retirement plan; 12 paid holidays; and accrual of 3 weeks of annual and 3 weeks of sick leave each year. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-12_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Licensure as a Registered Nurse and one year of professional experience providing case management services in a social or health related field; OR one year of experience as a Health Care Coordinator I - Nurse in Nevada State service; OR licensure and an equivalent combination of education and experience. Special Requirements A State of Nevada/FBI background check will be required of the selected applicant. Professional licensure as a registered nurse issued by the appropriate licensing board in the State of Nevada is required at the time of appointment and as a condition of continuing employment. Travel at least 50% of the time is required. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
State of Nevada
Boulder City, Nevada, United States
Announcement Number: 46798 Open to all qualified persons. Posted 03/27/2024 Recruiter: JENNIFER KAUBLE Phone: (775)684-0128 Email: jenniferkauble@admin.nv.gov Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Health Care Coordinators perform professional work related to program operations and auditing providers to ensure compliance with program policies and regulations. Assess potential client needs for case management services using assessment tools to identify social service and/or medical needs; participate in periodic reviews of facilities providing care to Medicaid eligible clients to validate and ensure adequacy of services and resident care. Review health care providers and fiscal agents to ensure clients are receiving appropriate services and payment is correct for services received, process payment authorization requests from providers to ensure the requested service, treatment, equipment or supplies are medically necessary and in compliance with Medicaid criteria prior to approving or denying requests. Review records from the fiscal agent, providers, clients and computer generated reports in order to identify abuse and potential fraud and to ensure claims were paid properly by the fiscal agent. Explain proper billing procedures to contract providers selected by the client; monitor the quality of care given by the provider to clients; and submit billings for services provided to the fiscal agent for payment. This opening is for a Health Care Coordinator 2-RN within the Division of Health Care Financing and Policy (DHCFP) District Office, in Las Vegas NV. This position is for Health Care Coordinator, II, RN with case management experience to apply to the management of children cared for in the home on the Katie Beckett Eligibility Option. This position oversees, and assists with case support and assistance navigating the Medicaid services of children with medically fragile or with intellectual disabilities being cared for in the home. Assessment of the level of care needed to safely maintain the home environment and assistance with the services available within the Medicaid provisions for Nevada. This position conducts home visits for assessment of the child in the home environment at a minimum annually. Travel to these assessments is required. This position may also involve the audit process for skilled nursing facilities of the Minimum Data Set. Attainment of certification of this process is necessary within the first year. Nevada offers sunshine and recreational opportunities including golfing, biking, off-roading, hiking, skiing, and fishing. Nevada's landscape and economy are a few reasons to join the Silver State workforce! Additional benefits include: medical, dental, life and disability insurance programs; participation in the public employees' retirement plan; 12 paid holidays; and accrual of 3 weeks of annual and 3 weeks of sick leave each year. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-12_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Licensure as a Registered Nurse and one year of professional experience providing case management services in a social or health related field; OR one year of experience as a Health Care Coordinator I - Nurse in Nevada State service; OR licensure and an equivalent combination of education and experience. Special Requirements A State of Nevada/FBI background check will be required of the selected applicant. Professional licensure as a registered nurse issued by the appropriate licensing board in the State of Nevada is required at the time of appointment and as a condition of continuing employment. Travel at least 50% of the time is required. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Mar 28, 2024
Full Time
Announcement Number: 46798 Open to all qualified persons. Posted 03/27/2024 Recruiter: JENNIFER KAUBLE Phone: (775)684-0128 Email: jenniferkauble@admin.nv.gov Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Health Care Coordinators perform professional work related to program operations and auditing providers to ensure compliance with program policies and regulations. Assess potential client needs for case management services using assessment tools to identify social service and/or medical needs; participate in periodic reviews of facilities providing care to Medicaid eligible clients to validate and ensure adequacy of services and resident care. Review health care providers and fiscal agents to ensure clients are receiving appropriate services and payment is correct for services received, process payment authorization requests from providers to ensure the requested service, treatment, equipment or supplies are medically necessary and in compliance with Medicaid criteria prior to approving or denying requests. Review records from the fiscal agent, providers, clients and computer generated reports in order to identify abuse and potential fraud and to ensure claims were paid properly by the fiscal agent. Explain proper billing procedures to contract providers selected by the client; monitor the quality of care given by the provider to clients; and submit billings for services provided to the fiscal agent for payment. This opening is for a Health Care Coordinator 2-RN within the Division of Health Care Financing and Policy (DHCFP) District Office, in Las Vegas NV. This position is for Health Care Coordinator, II, RN with case management experience to apply to the management of children cared for in the home on the Katie Beckett Eligibility Option. This position oversees, and assists with case support and assistance navigating the Medicaid services of children with medically fragile or with intellectual disabilities being cared for in the home. Assessment of the level of care needed to safely maintain the home environment and assistance with the services available within the Medicaid provisions for Nevada. This position conducts home visits for assessment of the child in the home environment at a minimum annually. Travel to these assessments is required. This position may also involve the audit process for skilled nursing facilities of the Minimum Data Set. Attainment of certification of this process is necessary within the first year. Nevada offers sunshine and recreational opportunities including golfing, biking, off-roading, hiking, skiing, and fishing. Nevada's landscape and economy are a few reasons to join the Silver State workforce! Additional benefits include: medical, dental, life and disability insurance programs; participation in the public employees' retirement plan; 12 paid holidays; and accrual of 3 weeks of annual and 3 weeks of sick leave each year. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-12_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Licensure as a Registered Nurse and one year of professional experience providing case management services in a social or health related field; OR one year of experience as a Health Care Coordinator I - Nurse in Nevada State service; OR licensure and an equivalent combination of education and experience. Special Requirements A State of Nevada/FBI background check will be required of the selected applicant. Professional licensure as a registered nurse issued by the appropriate licensing board in the State of Nevada is required at the time of appointment and as a condition of continuing employment. Travel at least 50% of the time is required. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
State of Nevada
Indian Springs, Nevada, United States
Announcement Number: 46798 Open to all qualified persons. Posted 03/27/2024 Recruiter: JENNIFER KAUBLE Phone: (775)684-0128 Email: jenniferkauble@admin.nv.gov Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Health Care Coordinators perform professional work related to program operations and auditing providers to ensure compliance with program policies and regulations. Assess potential client needs for case management services using assessment tools to identify social service and/or medical needs; participate in periodic reviews of facilities providing care to Medicaid eligible clients to validate and ensure adequacy of services and resident care. Review health care providers and fiscal agents to ensure clients are receiving appropriate services and payment is correct for services received, process payment authorization requests from providers to ensure the requested service, treatment, equipment or supplies are medically necessary and in compliance with Medicaid criteria prior to approving or denying requests. Review records from the fiscal agent, providers, clients and computer generated reports in order to identify abuse and potential fraud and to ensure claims were paid properly by the fiscal agent. Explain proper billing procedures to contract providers selected by the client; monitor the quality of care given by the provider to clients; and submit billings for services provided to the fiscal agent for payment. This opening is for a Health Care Coordinator 2-RN within the Division of Health Care Financing and Policy (DHCFP) District Office, in Las Vegas NV. This position is for Health Care Coordinator, II, RN with case management experience to apply to the management of children cared for in the home on the Katie Beckett Eligibility Option. This position oversees, and assists with case support and assistance navigating the Medicaid services of children with medically fragile or with intellectual disabilities being cared for in the home. Assessment of the level of care needed to safely maintain the home environment and assistance with the services available within the Medicaid provisions for Nevada. This position conducts home visits for assessment of the child in the home environment at a minimum annually. Travel to these assessments is required. This position may also involve the audit process for skilled nursing facilities of the Minimum Data Set. Attainment of certification of this process is necessary within the first year. Nevada offers sunshine and recreational opportunities including golfing, biking, off-roading, hiking, skiing, and fishing. Nevada's landscape and economy are a few reasons to join the Silver State workforce! Additional benefits include: medical, dental, life and disability insurance programs; participation in the public employees' retirement plan; 12 paid holidays; and accrual of 3 weeks of annual and 3 weeks of sick leave each year. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-12_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Licensure as a Registered Nurse and one year of professional experience providing case management services in a social or health related field; OR one year of experience as a Health Care Coordinator I - Nurse in Nevada State service; OR licensure and an equivalent combination of education and experience. Special Requirements A State of Nevada/FBI background check will be required of the selected applicant. Professional licensure as a registered nurse issued by the appropriate licensing board in the State of Nevada is required at the time of appointment and as a condition of continuing employment. Travel at least 50% of the time is required. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Mar 28, 2024
Full Time
Announcement Number: 46798 Open to all qualified persons. Posted 03/27/2024 Recruiter: JENNIFER KAUBLE Phone: (775)684-0128 Email: jenniferkauble@admin.nv.gov Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Health Care Coordinators perform professional work related to program operations and auditing providers to ensure compliance with program policies and regulations. Assess potential client needs for case management services using assessment tools to identify social service and/or medical needs; participate in periodic reviews of facilities providing care to Medicaid eligible clients to validate and ensure adequacy of services and resident care. Review health care providers and fiscal agents to ensure clients are receiving appropriate services and payment is correct for services received, process payment authorization requests from providers to ensure the requested service, treatment, equipment or supplies are medically necessary and in compliance with Medicaid criteria prior to approving or denying requests. Review records from the fiscal agent, providers, clients and computer generated reports in order to identify abuse and potential fraud and to ensure claims were paid properly by the fiscal agent. Explain proper billing procedures to contract providers selected by the client; monitor the quality of care given by the provider to clients; and submit billings for services provided to the fiscal agent for payment. This opening is for a Health Care Coordinator 2-RN within the Division of Health Care Financing and Policy (DHCFP) District Office, in Las Vegas NV. This position is for Health Care Coordinator, II, RN with case management experience to apply to the management of children cared for in the home on the Katie Beckett Eligibility Option. This position oversees, and assists with case support and assistance navigating the Medicaid services of children with medically fragile or with intellectual disabilities being cared for in the home. Assessment of the level of care needed to safely maintain the home environment and assistance with the services available within the Medicaid provisions for Nevada. This position conducts home visits for assessment of the child in the home environment at a minimum annually. Travel to these assessments is required. This position may also involve the audit process for skilled nursing facilities of the Minimum Data Set. Attainment of certification of this process is necessary within the first year. Nevada offers sunshine and recreational opportunities including golfing, biking, off-roading, hiking, skiing, and fishing. Nevada's landscape and economy are a few reasons to join the Silver State workforce! Additional benefits include: medical, dental, life and disability insurance programs; participation in the public employees' retirement plan; 12 paid holidays; and accrual of 3 weeks of annual and 3 weeks of sick leave each year. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-12_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Licensure as a Registered Nurse and one year of professional experience providing case management services in a social or health related field; OR one year of experience as a Health Care Coordinator I - Nurse in Nevada State service; OR licensure and an equivalent combination of education and experience. Special Requirements A State of Nevada/FBI background check will be required of the selected applicant. Professional licensure as a registered nurse issued by the appropriate licensing board in the State of Nevada is required at the time of appointment and as a condition of continuing employment. Travel at least 50% of the time is required. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Announcement Number: 46798 Open to all qualified persons. Posted 03/27/2024 Recruiter: JENNIFER KAUBLE Phone: (775)684-0128 Email: jenniferkauble@admin.nv.gov Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Health Care Coordinators perform professional work related to program operations and auditing providers to ensure compliance with program policies and regulations. Assess potential client needs for case management services using assessment tools to identify social service and/or medical needs; participate in periodic reviews of facilities providing care to Medicaid eligible clients to validate and ensure adequacy of services and resident care. Review health care providers and fiscal agents to ensure clients are receiving appropriate services and payment is correct for services received, process payment authorization requests from providers to ensure the requested service, treatment, equipment or supplies are medically necessary and in compliance with Medicaid criteria prior to approving or denying requests. Review records from the fiscal agent, providers, clients and computer generated reports in order to identify abuse and potential fraud and to ensure claims were paid properly by the fiscal agent. Explain proper billing procedures to contract providers selected by the client; monitor the quality of care given by the provider to clients; and submit billings for services provided to the fiscal agent for payment. This opening is for a Health Care Coordinator 2-RN within the Division of Health Care Financing and Policy (DHCFP) District Office, in Las Vegas NV. This position is for Health Care Coordinator, II, RN with case management experience to apply to the management of children cared for in the home on the Katie Beckett Eligibility Option. This position oversees, and assists with case support and assistance navigating the Medicaid services of children with medically fragile or with intellectual disabilities being cared for in the home. Assessment of the level of care needed to safely maintain the home environment and assistance with the services available within the Medicaid provisions for Nevada. This position conducts home visits for assessment of the child in the home environment at a minimum annually. Travel to these assessments is required. This position may also involve the audit process for skilled nursing facilities of the Minimum Data Set. Attainment of certification of this process is necessary within the first year. Nevada offers sunshine and recreational opportunities including golfing, biking, off-roading, hiking, skiing, and fishing. Nevada's landscape and economy are a few reasons to join the Silver State workforce! Additional benefits include: medical, dental, life and disability insurance programs; participation in the public employees' retirement plan; 12 paid holidays; and accrual of 3 weeks of annual and 3 weeks of sick leave each year. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-12_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Licensure as a Registered Nurse and one year of professional experience providing case management services in a social or health related field; OR one year of experience as a Health Care Coordinator I - Nurse in Nevada State service; OR licensure and an equivalent combination of education and experience. Special Requirements A State of Nevada/FBI background check will be required of the selected applicant. Professional licensure as a registered nurse issued by the appropriate licensing board in the State of Nevada is required at the time of appointment and as a condition of continuing employment. Travel at least 50% of the time is required. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Mar 28, 2024
Full Time
Announcement Number: 46798 Open to all qualified persons. Posted 03/27/2024 Recruiter: JENNIFER KAUBLE Phone: (775)684-0128 Email: jenniferkauble@admin.nv.gov Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Health Care Coordinators perform professional work related to program operations and auditing providers to ensure compliance with program policies and regulations. Assess potential client needs for case management services using assessment tools to identify social service and/or medical needs; participate in periodic reviews of facilities providing care to Medicaid eligible clients to validate and ensure adequacy of services and resident care. Review health care providers and fiscal agents to ensure clients are receiving appropriate services and payment is correct for services received, process payment authorization requests from providers to ensure the requested service, treatment, equipment or supplies are medically necessary and in compliance with Medicaid criteria prior to approving or denying requests. Review records from the fiscal agent, providers, clients and computer generated reports in order to identify abuse and potential fraud and to ensure claims were paid properly by the fiscal agent. Explain proper billing procedures to contract providers selected by the client; monitor the quality of care given by the provider to clients; and submit billings for services provided to the fiscal agent for payment. This opening is for a Health Care Coordinator 2-RN within the Division of Health Care Financing and Policy (DHCFP) District Office, in Las Vegas NV. This position is for Health Care Coordinator, II, RN with case management experience to apply to the management of children cared for in the home on the Katie Beckett Eligibility Option. This position oversees, and assists with case support and assistance navigating the Medicaid services of children with medically fragile or with intellectual disabilities being cared for in the home. Assessment of the level of care needed to safely maintain the home environment and assistance with the services available within the Medicaid provisions for Nevada. This position conducts home visits for assessment of the child in the home environment at a minimum annually. Travel to these assessments is required. This position may also involve the audit process for skilled nursing facilities of the Minimum Data Set. Attainment of certification of this process is necessary within the first year. Nevada offers sunshine and recreational opportunities including golfing, biking, off-roading, hiking, skiing, and fishing. Nevada's landscape and economy are a few reasons to join the Silver State workforce! Additional benefits include: medical, dental, life and disability insurance programs; participation in the public employees' retirement plan; 12 paid holidays; and accrual of 3 weeks of annual and 3 weeks of sick leave each year. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-12_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Licensure as a Registered Nurse and one year of professional experience providing case management services in a social or health related field; OR one year of experience as a Health Care Coordinator I - Nurse in Nevada State service; OR licensure and an equivalent combination of education and experience. Special Requirements A State of Nevada/FBI background check will be required of the selected applicant. Professional licensure as a registered nurse issued by the appropriate licensing board in the State of Nevada is required at the time of appointment and as a condition of continuing employment. Travel at least 50% of the time is required. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
California State University (CSU) Chancellor's Office
401 Golden Shore, Long Beach, CA 90802, USA
Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Administrative Specialist, Civil Rights . The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Salary The anticipated salary hiring range is up to $5,000 per month, commensurate with qualifications and experience. The salary range for this classification is $4,464 to $10,689 per month. Classification Confidential Administrative Support II Position Information The California State University, Office of the Chancellor, is seeking an Administrative Specialist, Civil Rights to be responsible for independently performing the full range of day-to-day administrative duties for the department. Additionally, this position organizes and coordinates trainings, workshops, and meetings; creates and analyzes complex reports along with creating surveys and analyzing their results. Responsibilities Under the general direction of the Manager, Systemwide HR Data Integration Partner , the Administrative Specialist, Civil Rights will: -Maintain confidential status on all unit work product. -This position will have access to information on management/union negotiations or relations based on internal discussions pertaining to bargaining proposals and strategies and assists management positions with respect to meeting and conferring. This position will be responsible for taking meeting notes where sensitive case information is discussed. This position will be reviewing each case and detailed information such as investigator reports and decision and tracking deadlines as needed. This position may also be asked to assist to prepare summaries, and follow-up on action items from such discussions as needed. -Provide exceptional customer service. -Prepare and process a variety of correspondence and documents. -Research, compile, design, and draft information for preparation of reports, forms, PowerPoint presentations, Excel spreadsheets, and projects; assure proper format, accuracy and completeness. -Coordinate systemwide trainings through communication with external vendors to process, negotiate and finalize contracts, and process appropriate paperwork (including Vendor data record form, Statements of Work, PO Requests, confirm terms of agreement with Vendor, etc.) build registration websites and oversee conference RSVPs, selection and booking of caterers, and all other conference related logistics including creation of training materials and billing the campuses. -Produce and analyze complex reports and statistics of appeals and Civil Rights historical data based on campus, basis and various categories. -Train and supervise temporary hires, student workers and clerical staff assigned to unit. -Coordinate travel arrangements for all staff of this unit and process reimbursements. -Manage department travel card and invoice processing along with reconciliation of monthly P-Card and travel Card statements. -Project management - assist Director and other unit members with coordination of projects, with and without the support of other team members. -Assist with preparing memos and letters, generate forms needed to begin human resource actions. -Resources and responds to request for information up to and including Public Records Act (PRA) requests. -Creates and administers systemwide surveys and analyzes results. -Respond to a variety of campus and department staff inquiries. -Convert documents into web ready format according to ATI compliance requirements. -Recommend and provide input on the develop and the updating of Civil Rights compliance guidelines and procedures and systemwide policies. -Review unit funds through reconciliation of unit budget in CFS Data Warehouse. -Maintain calendars and case manage forms. -Interprets and applies HR policy. -Prepare and maintain detailed notes from meetings, agendas, reports and presentations. -Will assist the department with processing, scheduling and other administrative duties. -Drafts and assists formal communication with the campuses through conference calls, listserv announcements, and other means. -Develop and maintain internal office lists, systemwide listservs, unit related websites. -Perform office-related duties, including but not limited to filing, copying, scanning, indexing, proofreading, conference coordination, and other duties. -Answer phone calls coming in through the main phone line to include general questions and/or directing calls to the appropriate Civil Rights team member. -Troubleshoot and schedule repairs, when needed, of computers, telephones, and office equipment. -Open, sort, and distribute mail. Monitor and order office supplies. -Open and maintain confidential and other office files, both hard and electronic. -May perform a variety of duties in support of the department overall. -Perform special projects as assigned. Campus Coordination -Coordinates with campuses stakeholders. Gathers and synthesizes information from the campus Title IX offices and their campus partners to inform and facilitate various projects of the Systemwide Civil Rights Department. -Coordinate planning of events and activities with campus stakeholders and training for the campus. -Assists with planning and organization of periodic systemwide Title IX/DHR meetings (telephonic and in-person). -Relays updates and information about Systemwide Civil Rights initiatives to the campuses. Data Coordination -Gathers and organizes data on assigned problems and assists with preparations for reports based on needs and required available data elements. -Assists with collecting data used for Civil Rights trends and patterns. Point of contact for all data related issues or questions. -Collects and compiles sensitive and confidential information and assists with the preparation of reports and presentations including recommended course of actions relating to collective bargaining/grievance processing and Civil Rights projects. Maintain, monitor, and update databases. Qualifications This position requires: -A minimum of five years responsible administrative/clerical experience in a confidential environment; general experience as an Administrative Assistant or similar positions. -Excellent people skills, customer service orientation and interpersonal communication skills, active listening, critical thinking, analysis and problem-solving, and customer service skills. -Confident, articulate, and professional speaking abilities. -Oral communication skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact. -Excellent proofreading and organizational skills. -Demonstrated ability to draft correspondence, edit, and prepare documents in an appropriate format. -Experience with coordinating, planning of events or related activities. Experience with making travel and other arrangements, and processing reimbursements. -Demonstrated ability to maintain strict confidentiality of sensitive and privileged information. -Demonstrated ability to independently track, organize and prioritize workload, including resource management. -Ability to establish and maintain efficiently organized department files and reference materials. -Ability to adjust easily to new or changing circumstances, and coordinate and juggle multiple projects with the flexibility to manage competing tasks and deadlines. -Ability to learn, independently interpret, and apply a wide variety of complex policies and procedures. -Ability to work effectively as part of a team. -Thorough knowledge of the Microsoft Office suite to include Word, Excel, Outlook, and PowerPoint. Preferred Qualifications -Bachelor’s degree preferred but not required. -Knowledge of CSU operations and systems is preferred. -Ability to seek and gather information from a variety of sources including electronic media and multiple data collection systems is preferred. -Knowledge of various data management systems, including Smartsheet and SharePoint is preferred. Application Period Priority consideration will be given to candidates who apply by April 1, 2024 . Applications will be accepted until the job posting is removed. How To Apply Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070. Title IX Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. The CSU Chancellor’s Office is not a sponsoring agency for staff and Management positions (i.e., H1-B VISAS). COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. CSU Out of State Employment Policy California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Advertised: Mar 18 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 19, 2024
Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Administrative Specialist, Civil Rights . The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Salary The anticipated salary hiring range is up to $5,000 per month, commensurate with qualifications and experience. The salary range for this classification is $4,464 to $10,689 per month. Classification Confidential Administrative Support II Position Information The California State University, Office of the Chancellor, is seeking an Administrative Specialist, Civil Rights to be responsible for independently performing the full range of day-to-day administrative duties for the department. Additionally, this position organizes and coordinates trainings, workshops, and meetings; creates and analyzes complex reports along with creating surveys and analyzing their results. Responsibilities Under the general direction of the Manager, Systemwide HR Data Integration Partner , the Administrative Specialist, Civil Rights will: -Maintain confidential status on all unit work product. -This position will have access to information on management/union negotiations or relations based on internal discussions pertaining to bargaining proposals and strategies and assists management positions with respect to meeting and conferring. This position will be responsible for taking meeting notes where sensitive case information is discussed. This position will be reviewing each case and detailed information such as investigator reports and decision and tracking deadlines as needed. This position may also be asked to assist to prepare summaries, and follow-up on action items from such discussions as needed. -Provide exceptional customer service. -Prepare and process a variety of correspondence and documents. -Research, compile, design, and draft information for preparation of reports, forms, PowerPoint presentations, Excel spreadsheets, and projects; assure proper format, accuracy and completeness. -Coordinate systemwide trainings through communication with external vendors to process, negotiate and finalize contracts, and process appropriate paperwork (including Vendor data record form, Statements of Work, PO Requests, confirm terms of agreement with Vendor, etc.) build registration websites and oversee conference RSVPs, selection and booking of caterers, and all other conference related logistics including creation of training materials and billing the campuses. -Produce and analyze complex reports and statistics of appeals and Civil Rights historical data based on campus, basis and various categories. -Train and supervise temporary hires, student workers and clerical staff assigned to unit. -Coordinate travel arrangements for all staff of this unit and process reimbursements. -Manage department travel card and invoice processing along with reconciliation of monthly P-Card and travel Card statements. -Project management - assist Director and other unit members with coordination of projects, with and without the support of other team members. -Assist with preparing memos and letters, generate forms needed to begin human resource actions. -Resources and responds to request for information up to and including Public Records Act (PRA) requests. -Creates and administers systemwide surveys and analyzes results. -Respond to a variety of campus and department staff inquiries. -Convert documents into web ready format according to ATI compliance requirements. -Recommend and provide input on the develop and the updating of Civil Rights compliance guidelines and procedures and systemwide policies. -Review unit funds through reconciliation of unit budget in CFS Data Warehouse. -Maintain calendars and case manage forms. -Interprets and applies HR policy. -Prepare and maintain detailed notes from meetings, agendas, reports and presentations. -Will assist the department with processing, scheduling and other administrative duties. -Drafts and assists formal communication with the campuses through conference calls, listserv announcements, and other means. -Develop and maintain internal office lists, systemwide listservs, unit related websites. -Perform office-related duties, including but not limited to filing, copying, scanning, indexing, proofreading, conference coordination, and other duties. -Answer phone calls coming in through the main phone line to include general questions and/or directing calls to the appropriate Civil Rights team member. -Troubleshoot and schedule repairs, when needed, of computers, telephones, and office equipment. -Open, sort, and distribute mail. Monitor and order office supplies. -Open and maintain confidential and other office files, both hard and electronic. -May perform a variety of duties in support of the department overall. -Perform special projects as assigned. Campus Coordination -Coordinates with campuses stakeholders. Gathers and synthesizes information from the campus Title IX offices and their campus partners to inform and facilitate various projects of the Systemwide Civil Rights Department. -Coordinate planning of events and activities with campus stakeholders and training for the campus. -Assists with planning and organization of periodic systemwide Title IX/DHR meetings (telephonic and in-person). -Relays updates and information about Systemwide Civil Rights initiatives to the campuses. Data Coordination -Gathers and organizes data on assigned problems and assists with preparations for reports based on needs and required available data elements. -Assists with collecting data used for Civil Rights trends and patterns. Point of contact for all data related issues or questions. -Collects and compiles sensitive and confidential information and assists with the preparation of reports and presentations including recommended course of actions relating to collective bargaining/grievance processing and Civil Rights projects. Maintain, monitor, and update databases. Qualifications This position requires: -A minimum of five years responsible administrative/clerical experience in a confidential environment; general experience as an Administrative Assistant or similar positions. -Excellent people skills, customer service orientation and interpersonal communication skills, active listening, critical thinking, analysis and problem-solving, and customer service skills. -Confident, articulate, and professional speaking abilities. -Oral communication skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact. -Excellent proofreading and organizational skills. -Demonstrated ability to draft correspondence, edit, and prepare documents in an appropriate format. -Experience with coordinating, planning of events or related activities. Experience with making travel and other arrangements, and processing reimbursements. -Demonstrated ability to maintain strict confidentiality of sensitive and privileged information. -Demonstrated ability to independently track, organize and prioritize workload, including resource management. -Ability to establish and maintain efficiently organized department files and reference materials. -Ability to adjust easily to new or changing circumstances, and coordinate and juggle multiple projects with the flexibility to manage competing tasks and deadlines. -Ability to learn, independently interpret, and apply a wide variety of complex policies and procedures. -Ability to work effectively as part of a team. -Thorough knowledge of the Microsoft Office suite to include Word, Excel, Outlook, and PowerPoint. Preferred Qualifications -Bachelor’s degree preferred but not required. -Knowledge of CSU operations and systems is preferred. -Ability to seek and gather information from a variety of sources including electronic media and multiple data collection systems is preferred. -Knowledge of various data management systems, including Smartsheet and SharePoint is preferred. Application Period Priority consideration will be given to candidates who apply by April 1, 2024 . Applications will be accepted until the job posting is removed. How To Apply Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070. Title IX Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. The CSU Chancellor’s Office is not a sponsoring agency for staff and Management positions (i.e., H1-B VISAS). COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. CSU Out of State Employment Policy California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Advertised: Mar 18 2024 Pacific Daylight Time Applications close: Closing Date/Time:
California State University (CSU) Northridge
18111 Nordhoff Street, Northridge, CA 91330, USA
Summary Under general supervision of the Risk & Facilities Manager, this position is responsible for the oversight of all Associated Students’ (“AS”) facilities & property, including maintenance, vendors, project management, vehicle fleet, and capital improvement projects. This position will supervise student assistants. Duties Facilities and Maintenance Coordination • Serves as Facilities Coordinator for the Children’s Center and Sustainability Center buildings, as well as AS-leased facilities and storage facilities. • Acts as the liaison with Sustainability Center tenants, and USU Facilities Maintenance department. • Responsible for overseeing grounds and building maintenance; custodial cleaning services; security; space management; planned and preventative maintenance of HVAC, office, and recycling yard equipment. • Develops and maintains working relationships with key internal and external partners to achieve collaboration and results through innovation and optimization of processes and procedures (PPM, USU, Environmental Health & Safety, etc.). • Coordinates and oversees security, alarm and fire suppression/detection systems and ensures compliance with applicable building, fire, electrical, mechanical system standards and codes. • Develop, review, and assess proposals to meet conservation and energy efficiency needs. • Research, implement, and maintain a “dash board” to monitor water conservation, energy efficiency, and sustainability progress of organization’s buildings (e.g., Children’s Center, Sustainability Center) and other rental facilities in coordination with the building landlord. • Initiate and oversee planned maintenance programs for a variety of office equipment. • Monitor access and cleanliness of storage areas. • In collaboration with Children’s Center and Sustainability Center administrators, develop and oversee coordination of facility operations and procedures of the Children’s Center and Sustainability Center including program manuals, equipment and facility maintenance manuals. • Oversee utilization and maintenance of AS vehicles, including electric cart driver training and certification. • Inspects construction and installation progress on facility equipment, tenant improvements, and capital improvements projects. • Coordinate, conduct, and document periodic facility inspections and corrections to any potential safety issues Operations • Oversee the adherence to all risk management aspects in AS owned and leased facilities and storage areas (e.g., vehicle use, hazardous materials handling, lifting, ergonomics, forklift driving, baler operation trainings). • In collaboration with the Risk & Facilities Manager, and Children’s Center and Sustainability Center administrators, monitor facility management program budgets and modify work projects and budgets as appropriate. • Research, development, and implementation of process improvement projects and work standards that maximize productivity, efficiency, and effectiveness of operations. • Assists Risk and Facilities Manager with negotiating contracts with operations and facility suppliers and vendors. • Coordinate and oversee all suppliers billing and contracts with Accounting Department, Risk Management, and other pertaining departments throughout campus. • Assure compliance with all state and local health, work and facilities requirements. • Develop and implement methods and procedures for monitoring projects, researching findings, creating progress reports, and informing partners of status to ensure collaboration on projects. • Plan and work collaboratively with internal and campus partners in project management activities for a variety of projects. Supervise Facilities Student Assistants • Recruit, hire, orient and supervise student employees who will assist in facility maintenance and operations, • Oversee and evaluate yearly performance evaluations and monitor professional development. • Assure high level of professionalism that involves clear expectations, transparency, and empowerment Performs other duties as assigned. Qualifications Experience: Two or more years of experience in facilities management, sustainability, education or management. Managing projects and having understanding of building construction and associated trades. Advanced knowledge of policies, procedures, and outside regulations pertaining to facilities management. Sound knowledge of health, safety and environmental regulations. Experience in construction, maintenance and all facets of facility operation. Supervisory experience preferred. Minimum Qualifications: Possession of a current, valid California driver’s license and California State minimum required insurance coverage. Ability to lift up to 40 lbs. Possess strong communication and interpersonal skills. Proficient in Microsoft Word, Excel, Outlook, Access. Possess the ability to interpret and analyze data (budgets, spreadsheets, architectural layouts, and technical information). Strong technical ability to manage operating costs. Understanding and knowledge of Energy or Building management systems (BMS). Knowledge of and experience in doing internet research particularly related to vendors, building related furnishing and equipment warranties and/or use, facilities management best practices. Preferred Qualifications: The following qualifications are preferred but not required to be considered for the position: Ability to operate a forklift, electric cart, pressure washer, and/or other material-handling equipment. Bi-lingual. Certification as facility manager (CFM) and/or additional industry certifications. Working knowledge of Mechanical, Electrical, and HVAC systems. Bachelor’s degree from a 4-year college or university in Business Administration, Facility Management, Environmental Engineering, Construction Management, or a job-related field is preferred but not required. Pay, Benefits, & Work Schedule This position is employed through Associated Students (AS). AS offers an excellent benefits package including Medical, Dental & Vision insurance, Life Insurance, Vacation, Sick Leave, 14 paid Holidays, company sponsored retirement program and more. The range position is $23.14 - $28.93 per hour. The anticipated hiring range: $23.14 - $28.93 per hour, dependent upon qualifications and experience. HOURS: Full-Time, Non-Exempt at 40 hours per week; schedule is generally Monday - Friday during business hours but periodically varies to accommodate working evening and weekend events. General Information A background check (including a criminal records check) must be completed satisfactorily upon verbal offer of employment. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment. Candidates should apply by completing the on-line application. To submit an application and for more detailed information on the application and hiring process, please visit this link: www.csun.edu/careers Associated Students , California State University , Northridge , Inc. (A.S.) is proud to operate on the California State University , Northridge (CSUN) campus serving students. As part of the campus community, A.S. follows the California State University (CSU) policy that strongly recommends all faculty, staff and students who are accessing campus facilities at any university location to be immunized (aka vaccinated) against the virus that causes COVID-19. ABOUT ASSOCIATED STUDENTS CSUN Associated Students (A.S.) is a 501(c)3 corporation integrated with California State University, Northridge campus. Its mission is to serve as the primary advocate for students at CSUN and to provide excellent, meaningful programs and services designed to create and enhance a spirited, learning-focused campus environment. A.S. offers programs in sustainability; outdoor adventures; sport clubs; child care; ticket, transportation passes and attraction discount ticket sales; concerts, fairs and lectures. A.S. has its own infrastructure that includes risk management; information technology support; marketing; accounting and human resources. ABOUT CALIFORNIA STATE UNIVERSITY, NORTHRIDGE California State University, Northridge (CSUN) is a comprehensive university that delivers award-winning undergraduate and graduate programs to nearly 38,000 students annually and counts hundreds of thousands of alumni who elevate Southern California and beyond. Since its founding in 1958, CSUN has made a significant and long-term economic impact on California, generating nearly $1.9 billion in economic impact and more than 11,700 jobs each year. Serving more students on Pell Grants than any other institution in California, CSUN is also a social elevator and one of the most diverse universities in the country. Advertised: Feb 21 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Summary Under general supervision of the Risk & Facilities Manager, this position is responsible for the oversight of all Associated Students’ (“AS”) facilities & property, including maintenance, vendors, project management, vehicle fleet, and capital improvement projects. This position will supervise student assistants. Duties Facilities and Maintenance Coordination • Serves as Facilities Coordinator for the Children’s Center and Sustainability Center buildings, as well as AS-leased facilities and storage facilities. • Acts as the liaison with Sustainability Center tenants, and USU Facilities Maintenance department. • Responsible for overseeing grounds and building maintenance; custodial cleaning services; security; space management; planned and preventative maintenance of HVAC, office, and recycling yard equipment. • Develops and maintains working relationships with key internal and external partners to achieve collaboration and results through innovation and optimization of processes and procedures (PPM, USU, Environmental Health & Safety, etc.). • Coordinates and oversees security, alarm and fire suppression/detection systems and ensures compliance with applicable building, fire, electrical, mechanical system standards and codes. • Develop, review, and assess proposals to meet conservation and energy efficiency needs. • Research, implement, and maintain a “dash board” to monitor water conservation, energy efficiency, and sustainability progress of organization’s buildings (e.g., Children’s Center, Sustainability Center) and other rental facilities in coordination with the building landlord. • Initiate and oversee planned maintenance programs for a variety of office equipment. • Monitor access and cleanliness of storage areas. • In collaboration with Children’s Center and Sustainability Center administrators, develop and oversee coordination of facility operations and procedures of the Children’s Center and Sustainability Center including program manuals, equipment and facility maintenance manuals. • Oversee utilization and maintenance of AS vehicles, including electric cart driver training and certification. • Inspects construction and installation progress on facility equipment, tenant improvements, and capital improvements projects. • Coordinate, conduct, and document periodic facility inspections and corrections to any potential safety issues Operations • Oversee the adherence to all risk management aspects in AS owned and leased facilities and storage areas (e.g., vehicle use, hazardous materials handling, lifting, ergonomics, forklift driving, baler operation trainings). • In collaboration with the Risk & Facilities Manager, and Children’s Center and Sustainability Center administrators, monitor facility management program budgets and modify work projects and budgets as appropriate. • Research, development, and implementation of process improvement projects and work standards that maximize productivity, efficiency, and effectiveness of operations. • Assists Risk and Facilities Manager with negotiating contracts with operations and facility suppliers and vendors. • Coordinate and oversee all suppliers billing and contracts with Accounting Department, Risk Management, and other pertaining departments throughout campus. • Assure compliance with all state and local health, work and facilities requirements. • Develop and implement methods and procedures for monitoring projects, researching findings, creating progress reports, and informing partners of status to ensure collaboration on projects. • Plan and work collaboratively with internal and campus partners in project management activities for a variety of projects. Supervise Facilities Student Assistants • Recruit, hire, orient and supervise student employees who will assist in facility maintenance and operations, • Oversee and evaluate yearly performance evaluations and monitor professional development. • Assure high level of professionalism that involves clear expectations, transparency, and empowerment Performs other duties as assigned. Qualifications Experience: Two or more years of experience in facilities management, sustainability, education or management. Managing projects and having understanding of building construction and associated trades. Advanced knowledge of policies, procedures, and outside regulations pertaining to facilities management. Sound knowledge of health, safety and environmental regulations. Experience in construction, maintenance and all facets of facility operation. Supervisory experience preferred. Minimum Qualifications: Possession of a current, valid California driver’s license and California State minimum required insurance coverage. Ability to lift up to 40 lbs. Possess strong communication and interpersonal skills. Proficient in Microsoft Word, Excel, Outlook, Access. Possess the ability to interpret and analyze data (budgets, spreadsheets, architectural layouts, and technical information). Strong technical ability to manage operating costs. Understanding and knowledge of Energy or Building management systems (BMS). Knowledge of and experience in doing internet research particularly related to vendors, building related furnishing and equipment warranties and/or use, facilities management best practices. Preferred Qualifications: The following qualifications are preferred but not required to be considered for the position: Ability to operate a forklift, electric cart, pressure washer, and/or other material-handling equipment. Bi-lingual. Certification as facility manager (CFM) and/or additional industry certifications. Working knowledge of Mechanical, Electrical, and HVAC systems. Bachelor’s degree from a 4-year college or university in Business Administration, Facility Management, Environmental Engineering, Construction Management, or a job-related field is preferred but not required. Pay, Benefits, & Work Schedule This position is employed through Associated Students (AS). AS offers an excellent benefits package including Medical, Dental & Vision insurance, Life Insurance, Vacation, Sick Leave, 14 paid Holidays, company sponsored retirement program and more. The range position is $23.14 - $28.93 per hour. The anticipated hiring range: $23.14 - $28.93 per hour, dependent upon qualifications and experience. HOURS: Full-Time, Non-Exempt at 40 hours per week; schedule is generally Monday - Friday during business hours but periodically varies to accommodate working evening and weekend events. General Information A background check (including a criminal records check) must be completed satisfactorily upon verbal offer of employment. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment. Candidates should apply by completing the on-line application. To submit an application and for more detailed information on the application and hiring process, please visit this link: www.csun.edu/careers Associated Students , California State University , Northridge , Inc. (A.S.) is proud to operate on the California State University , Northridge (CSUN) campus serving students. As part of the campus community, A.S. follows the California State University (CSU) policy that strongly recommends all faculty, staff and students who are accessing campus facilities at any university location to be immunized (aka vaccinated) against the virus that causes COVID-19. ABOUT ASSOCIATED STUDENTS CSUN Associated Students (A.S.) is a 501(c)3 corporation integrated with California State University, Northridge campus. Its mission is to serve as the primary advocate for students at CSUN and to provide excellent, meaningful programs and services designed to create and enhance a spirited, learning-focused campus environment. A.S. offers programs in sustainability; outdoor adventures; sport clubs; child care; ticket, transportation passes and attraction discount ticket sales; concerts, fairs and lectures. A.S. has its own infrastructure that includes risk management; information technology support; marketing; accounting and human resources. ABOUT CALIFORNIA STATE UNIVERSITY, NORTHRIDGE California State University, Northridge (CSUN) is a comprehensive university that delivers award-winning undergraduate and graduate programs to nearly 38,000 students annually and counts hundreds of thousands of alumni who elevate Southern California and beyond. Since its founding in 1958, CSUN has made a significant and long-term economic impact on California, generating nearly $1.9 billion in economic impact and more than 11,700 jobs each year. Serving more students on Pell Grants than any other institution in California, CSUN is also a social elevator and one of the most diverse universities in the country. Advertised: Feb 21 2024 Pacific Standard Time Applications close: Closing Date/Time:
City of Portland, Oregon
Portland, Oregon, United States
The Position J ob Appointment: Regular, Full-time Work Schedule: Monday - Friday, 7:00 am- 3:30 pm. An alternate schedule may be available after probation. Work Location: Hybrid; In-person work will be conducted at 2835 N Kerby Ave. Portland, OR 97227-1611. Remote work must be performed within Oregon or Washington. For more information, click here . Benefits: Please check our benefit tab for an overview of benefits for this position. Union Representation: This classification was recently recognized as represented by a new labor union, City of Portland Professional Workers (CPPW). Terms and Conditions are currently being negotiated as part of a new CPPW collective bargaining agreement. To view current labor agreements, please visit here . Language Pay Premium Eligible: This position may be eligible for Language Pay Differential for qualifying employees. Application Material: Please click APPLY to submit your application via the City of Portland’s online portal. You will need to respond to the supplemental questions and attach a resume. Position Summary CityFleet's Green Fleet Transition has sparked an exciting opportunity for a dedicated professional to lead the charge in managing the daily operations, coordination, and financial oversight of Portland's dynamic liquid, gaseous, and electric fuel programs. As the city takes bold steps towards sustainability, this role offers the chance to be at the forefront of innovation, shaping the future of transportation in a vibrant urban environment. Join us in driving positive change as we propel Portland towards a greener, more sustainable future through cutting-edge fuel initiatives and electric vehicle infrastructure development. As a Fuel Coordinator, you will: Support the smooth day-to-day functioning of the City's fuel programs. This includes monitoring fuel levels, scheduling fuel deliveries, and managing fuel inventory. Monitor fuel card issuance and management, ensuring that authorized users have access to the necessary fuels and tracking their usage. Coordinate the operation and maintenance of the city's nine fuel stations, ensuring their proper functioning and promptly addressing any operational issues as they arise. Ensure that all fuel-related activities comply with relevant regulations, such as the OR State DEQ permit requirements, and process the reporting and documentation necessary to meet those regulations. Manage data related to fuel and charging, including tracking usage, costs, and efficiency. This might also involve entering data into a database or system. Oversee the electric vehicle charging program, including coordination with charging service vendors and supporting the expansion and maintenance of charging infrastructure. Provide support for new charging infrastructure projects, including the installation of charging stations and "make ready" infrastructure to support electric vehicle charging. Deliver excellent internal and external customer service regarding programs and services related to the unit; compile, research, and evaluate customer service complaints and issues; identify areas of concern and develop recommendations for solutions and improvements. Facilitate the delivery of services, products, and projects to the public, other governmental agencies, and private industry through collaborative efforts with City staff, management, and external partners, ensuring comprehensive support and fostering cross-sector collaboration. About the Bureau: CityFleet, housed within the Division of Asset Management (DAM) of the City of Portland’s Office of Management and Finance, consists of approximately 82 staff dedicated to providing a comprehensive fleet management program. Their responsibility is to fulfill the vehicle and equipment needs of City customers efficiently and affordably, ensuring safety, reliability, and cleanliness. This includes maintaining approximately 4,000 assets, encompassing electric and plug-in hybrid vehicles, renewable natural gas vehicles, and renewable diesel vehicles. Recognizing the transportation sector as the most significant contributor to greenhouse gas emissions in Multnomah County, CityFleet is committed to transitioning the fleet from fossil fuels to alternative options like electricity and renewable natural gas, aligning with the City’s goal of achieving net zero emissions by 2050. Questions? Amanda Hillebrecht, Senior Recruiter Bureau of Human Resources Amanda.Hillebrecht@portlandoregon.gov To Qualify The following minimum qualifications are required for this position: Knowledge related to liquid transportation fuel types, and infrastructure, including delivery, storage, distribution, and dispensing. Knowledge of electric vehicle charging infrastructure. Knowledge of compressed natural gas (CNG) fueling infrastructure and dispensing. Knowledge of accounting and billing processes as it relates to fuel. Ability to communicate clearly, logically, and persuasively, both verbally and in writing; prepare concise and comprehensive reports, correspondence, and other documents. Applicants must also possess: A current/valid state driver's license. Applicants must meet City "good driver" requirements. The Recruitment Process STEP 1: Apply online between April 29, 2024 and May 13, 2024 Required Application Materials: Resume Answer the Supplemental Questions (click on the Questions tab to preview the questions) Optional Application Materials: Veteran documents to request for Veteran Preference (ex, DD214-Member 4, VA Benefit Letter, etc.) Application Tips: The City of Portland has How to Apply Videos and offers How to Apply Classes once per month. If you have questions after watching the videos you are invited to contact the recruiter listed on the announcement. Your responses to the supplemental questions should include details describing your education, training, and/or experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. Your résumé should support the details described in your responses to the supplemental questions. Salary Range/Equity Pay Analysis: Please note per the Oregon State Pay Equity Law your salary is determined based on the experience and education listed in your resume/application. It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure your offer is reflective of all directly related and equivalent experience. Do not attach materials not requested. All completed applications for this position must be submitted no later than the closing date and time of this recruitment. All applications must be submitted via the City's online application process. E-mailed and/or faxed applications will not be accepted. Step 2: Minimum Qualification Evaluation: Week of May 13, 2024 An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their resume and responses to the supplemental questions, weighted 100%. Your résumé and responses to the supplemental questions will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification. You have 14 days from the notice of the minimum qualification evaluation results to let us know if you like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information. Additional evaluation may be required before the establishment of the eligible list and/or final selection. Step 3: Establishment of Eligible List: Week of May 20, 2024 Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. Step 4: Selection (Interview): June The hiring bureau will review and select candidates to interview. Please note, the selection process may take up to 90 days from the notification of being placed on the eligible list. Step 5: Offer of Employment: June Step 6: Start Date: July A start date will be determined after all conditions of employment have been met. *Timeline is approximate and subject to change* Additional Information Click here for additional information regarding the following: Veteran Preference ADA, Pregnancy, and Religious Accommodations Work Status Equal Employment Opportunity A Career with the City of Portland offers many Employee Benefits We offer a comprehensive benefits package, including but not limited to Health Care (Medical, Vision and Dental) Carrot Fertility Wellness Benefits Life Insurance Short- and Long-term disability coverage to eligible employees and their families. Employee Assistance Plan Flexible Spending Accounts Retirement Oregon Public Employees Retirement System (PERS), including contributions to the PERS IAP plan paid by employer Family Medical Leave City Paid Parental Leave AND SO MANY MORE! Benefits may vary depending on bargaining unit and employment status. Click here to review the many different benefits the City of Portland offers . Closing Date/Time: 5/13/2024 11:59 PM Pacific
Apr 30, 2024
Full Time
The Position J ob Appointment: Regular, Full-time Work Schedule: Monday - Friday, 7:00 am- 3:30 pm. An alternate schedule may be available after probation. Work Location: Hybrid; In-person work will be conducted at 2835 N Kerby Ave. Portland, OR 97227-1611. Remote work must be performed within Oregon or Washington. For more information, click here . Benefits: Please check our benefit tab for an overview of benefits for this position. Union Representation: This classification was recently recognized as represented by a new labor union, City of Portland Professional Workers (CPPW). Terms and Conditions are currently being negotiated as part of a new CPPW collective bargaining agreement. To view current labor agreements, please visit here . Language Pay Premium Eligible: This position may be eligible for Language Pay Differential for qualifying employees. Application Material: Please click APPLY to submit your application via the City of Portland’s online portal. You will need to respond to the supplemental questions and attach a resume. Position Summary CityFleet's Green Fleet Transition has sparked an exciting opportunity for a dedicated professional to lead the charge in managing the daily operations, coordination, and financial oversight of Portland's dynamic liquid, gaseous, and electric fuel programs. As the city takes bold steps towards sustainability, this role offers the chance to be at the forefront of innovation, shaping the future of transportation in a vibrant urban environment. Join us in driving positive change as we propel Portland towards a greener, more sustainable future through cutting-edge fuel initiatives and electric vehicle infrastructure development. As a Fuel Coordinator, you will: Support the smooth day-to-day functioning of the City's fuel programs. This includes monitoring fuel levels, scheduling fuel deliveries, and managing fuel inventory. Monitor fuel card issuance and management, ensuring that authorized users have access to the necessary fuels and tracking their usage. Coordinate the operation and maintenance of the city's nine fuel stations, ensuring their proper functioning and promptly addressing any operational issues as they arise. Ensure that all fuel-related activities comply with relevant regulations, such as the OR State DEQ permit requirements, and process the reporting and documentation necessary to meet those regulations. Manage data related to fuel and charging, including tracking usage, costs, and efficiency. This might also involve entering data into a database or system. Oversee the electric vehicle charging program, including coordination with charging service vendors and supporting the expansion and maintenance of charging infrastructure. Provide support for new charging infrastructure projects, including the installation of charging stations and "make ready" infrastructure to support electric vehicle charging. Deliver excellent internal and external customer service regarding programs and services related to the unit; compile, research, and evaluate customer service complaints and issues; identify areas of concern and develop recommendations for solutions and improvements. Facilitate the delivery of services, products, and projects to the public, other governmental agencies, and private industry through collaborative efforts with City staff, management, and external partners, ensuring comprehensive support and fostering cross-sector collaboration. About the Bureau: CityFleet, housed within the Division of Asset Management (DAM) of the City of Portland’s Office of Management and Finance, consists of approximately 82 staff dedicated to providing a comprehensive fleet management program. Their responsibility is to fulfill the vehicle and equipment needs of City customers efficiently and affordably, ensuring safety, reliability, and cleanliness. This includes maintaining approximately 4,000 assets, encompassing electric and plug-in hybrid vehicles, renewable natural gas vehicles, and renewable diesel vehicles. Recognizing the transportation sector as the most significant contributor to greenhouse gas emissions in Multnomah County, CityFleet is committed to transitioning the fleet from fossil fuels to alternative options like electricity and renewable natural gas, aligning with the City’s goal of achieving net zero emissions by 2050. Questions? Amanda Hillebrecht, Senior Recruiter Bureau of Human Resources Amanda.Hillebrecht@portlandoregon.gov To Qualify The following minimum qualifications are required for this position: Knowledge related to liquid transportation fuel types, and infrastructure, including delivery, storage, distribution, and dispensing. Knowledge of electric vehicle charging infrastructure. Knowledge of compressed natural gas (CNG) fueling infrastructure and dispensing. Knowledge of accounting and billing processes as it relates to fuel. Ability to communicate clearly, logically, and persuasively, both verbally and in writing; prepare concise and comprehensive reports, correspondence, and other documents. Applicants must also possess: A current/valid state driver's license. Applicants must meet City "good driver" requirements. The Recruitment Process STEP 1: Apply online between April 29, 2024 and May 13, 2024 Required Application Materials: Resume Answer the Supplemental Questions (click on the Questions tab to preview the questions) Optional Application Materials: Veteran documents to request for Veteran Preference (ex, DD214-Member 4, VA Benefit Letter, etc.) Application Tips: The City of Portland has How to Apply Videos and offers How to Apply Classes once per month. If you have questions after watching the videos you are invited to contact the recruiter listed on the announcement. Your responses to the supplemental questions should include details describing your education, training, and/or experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. Your résumé should support the details described in your responses to the supplemental questions. Salary Range/Equity Pay Analysis: Please note per the Oregon State Pay Equity Law your salary is determined based on the experience and education listed in your resume/application. It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure your offer is reflective of all directly related and equivalent experience. Do not attach materials not requested. All completed applications for this position must be submitted no later than the closing date and time of this recruitment. All applications must be submitted via the City's online application process. E-mailed and/or faxed applications will not be accepted. Step 2: Minimum Qualification Evaluation: Week of May 13, 2024 An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their resume and responses to the supplemental questions, weighted 100%. Your résumé and responses to the supplemental questions will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification. You have 14 days from the notice of the minimum qualification evaluation results to let us know if you like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information. Additional evaluation may be required before the establishment of the eligible list and/or final selection. Step 3: Establishment of Eligible List: Week of May 20, 2024 Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. Step 4: Selection (Interview): June The hiring bureau will review and select candidates to interview. Please note, the selection process may take up to 90 days from the notification of being placed on the eligible list. Step 5: Offer of Employment: June Step 6: Start Date: July A start date will be determined after all conditions of employment have been met. *Timeline is approximate and subject to change* Additional Information Click here for additional information regarding the following: Veteran Preference ADA, Pregnancy, and Religious Accommodations Work Status Equal Employment Opportunity A Career with the City of Portland offers many Employee Benefits We offer a comprehensive benefits package, including but not limited to Health Care (Medical, Vision and Dental) Carrot Fertility Wellness Benefits Life Insurance Short- and Long-term disability coverage to eligible employees and their families. Employee Assistance Plan Flexible Spending Accounts Retirement Oregon Public Employees Retirement System (PERS), including contributions to the PERS IAP plan paid by employer Family Medical Leave City Paid Parental Leave AND SO MANY MORE! Benefits may vary depending on bargaining unit and employment status. Click here to review the many different benefits the City of Portland offers . Closing Date/Time: 5/13/2024 11:59 PM Pacific
All current City of Sarasota employees must apply to job postings on the internal career site. Come work at a place where employees of the City serve with Excellence and Pride! Department: Utilities Billing Office Employee Type: Regular Time Type: Full time Salary Range: $20.3740 - $25.4675 Hourly / $42,377.92 - $52,972.40 Annually Job Posting Period: April 24, 2024 - May 08, 2024 12:00 A.M. Job Description: Overview To provide quality customer service and a variety of routine/advanced, reporting and clerical/cashier duties relating to the collection and reconciliation of utility payments; the maintenance and adjustment of customer accounts and related records; reporting of delinquent customer accounts and the opening and closing of utility accounts. Essential Functions Answers customer inquiries over the counter and on the telephone. Investigates billing errors and resolves customer complaints relating to such errors. Assists customers to resolve minor problem accounts; makes routine adjustments to customer accounts as appropriate. Receives Utility Bill payments, negotiates partial payments amounts and delinquency payment extensions and monitors accounts with payment extensions. Maintains records of monies received and issues appropriate receipts. Sorts, reviews and balances receipts daily; prepares accurate detailed reports of collections. Maintains customer accounts and related records incidental to cashier operations. Balances cash and combined receipts for bank deposits. Deposits City monies collected in designated depositories. Adjusts utility bills for minor billing errors, leaks, pool fills, vacation garbage and other authorized, routine purposes. Maintains records and reports for accounts in a non-pay status and for meters to be disconnected. Opens new utility accounts and initiates new service; closes accounts when required. Initiates meter check reads and meter bench tests when required. Corrects routine errors in the customer master file database. Maintenance of daily-automated cash receipt functions related to: bank drafting, lockbox service and other electronic forms of payment. Assists in the training of Customer Service Representatives in the policies and procedures of the department. The intent of this class description is to provide a representative summary of the types of duties and responsibilities that will be required of classifications given this title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Incumbent may be required to perform job-related tasks other than those specifically presented in this job description. Minimum Qualifications High School Diploma or GED. Two years experience as a cashier or teller, or in accounting, bookkeeping, or accounts receivable work, preferably in a customer service environment. Job Based Competencies Ability to communicate effectively both orally and in writing as well as operate a personal computer is required. Knowledge of City and Public Works regulations, rules, procedures and functions relating to utility accounts and billing, including procedures for correcting routine billing errors. Proficiency in business communications to include: listen, exchange ideas, give and receive feedback, proper grammar usage, spelling, sentence construction, preparation of routine reports, forms and routine correspondence. Knowledge of basic accounting and bookkeeping procedures. Knowledge of methods of handling and accounting for money, recording payments and balancing a cash drawer. Knowledge of the geography of the City and adjacent areas. Ability to make computations and tabulations with speed and accuracy. Ability to operate a desktop computer and routine software programs, including routine Utility Billing system procedures. Ability to maintain clerical and accounting records and to prepare reports from such records. Ability to read and interpret maps. Ability to make minor decisions in accordance with City Ordinances, and established Utility Billing Office policies and procedures. Ability to exercise good judgment and courtesy when acting as a representative of the City. Ability to be bondable if required. Ability to establish and maintain effective working relationships within the Utility Billing Office, the Public Works Department, with other City offices, and with the public. Responsibility Under the direction of and responsible to the Department Head or designated representative. Usually no supervision exercised; occasionally may direct the work of one or a few clerical employees. Physical Requirements This is office work, requiring limited physical effort. Visual acuity is required for reviewing, checking, preparing and maintaining computer and manual files, as is manual dexterity to operate computers and other office equipment. Incumbent is required to have sufficient hearing ability to perceive information accurately at normal spoken word levels. Manual dexterity to operate computers and other office equipment is required. Public Contact Contacts are an essential component of this position. In addition to extensive contact on the telephone and in person with members of the public inquiring about utility bills and billing issues, the incumbent interacts daily with Utility Billing Office employees and with employees of other City departments. Retirement Benefit The City of Sarasota made the transition to become a Florida Retirement System (FRS) employer effective December 1, 2021. To learn more about what this benefit may mean for you, please visit MyFrs.com. Please note that if you are hired to work for the City of Sarasota as an FRS employer, you will be asked to complete a form to certify your FRS status, as there may be an impact to any FRS benefit you are already receiving. NOTE: The City of Sarasota is an Equal Employment Opportunity , Veteran, E-Verify and Drug Free Workplace employer. Click to view a copy of the City's Veterans Recruitment Plan . I f you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Jake Brown our ADA Coordinator. Jake can be reached via email at Jake.Brown@sarasotafl.gov or via phone at 941-263-6299. F or questions pertaining to general employment or job application status, please call 941-263-6476, or email HR@sarasotafl.gov
Apr 25, 2024
Full Time
All current City of Sarasota employees must apply to job postings on the internal career site. Come work at a place where employees of the City serve with Excellence and Pride! Department: Utilities Billing Office Employee Type: Regular Time Type: Full time Salary Range: $20.3740 - $25.4675 Hourly / $42,377.92 - $52,972.40 Annually Job Posting Period: April 24, 2024 - May 08, 2024 12:00 A.M. Job Description: Overview To provide quality customer service and a variety of routine/advanced, reporting and clerical/cashier duties relating to the collection and reconciliation of utility payments; the maintenance and adjustment of customer accounts and related records; reporting of delinquent customer accounts and the opening and closing of utility accounts. Essential Functions Answers customer inquiries over the counter and on the telephone. Investigates billing errors and resolves customer complaints relating to such errors. Assists customers to resolve minor problem accounts; makes routine adjustments to customer accounts as appropriate. Receives Utility Bill payments, negotiates partial payments amounts and delinquency payment extensions and monitors accounts with payment extensions. Maintains records of monies received and issues appropriate receipts. Sorts, reviews and balances receipts daily; prepares accurate detailed reports of collections. Maintains customer accounts and related records incidental to cashier operations. Balances cash and combined receipts for bank deposits. Deposits City monies collected in designated depositories. Adjusts utility bills for minor billing errors, leaks, pool fills, vacation garbage and other authorized, routine purposes. Maintains records and reports for accounts in a non-pay status and for meters to be disconnected. Opens new utility accounts and initiates new service; closes accounts when required. Initiates meter check reads and meter bench tests when required. Corrects routine errors in the customer master file database. Maintenance of daily-automated cash receipt functions related to: bank drafting, lockbox service and other electronic forms of payment. Assists in the training of Customer Service Representatives in the policies and procedures of the department. The intent of this class description is to provide a representative summary of the types of duties and responsibilities that will be required of classifications given this title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Incumbent may be required to perform job-related tasks other than those specifically presented in this job description. Minimum Qualifications High School Diploma or GED. Two years experience as a cashier or teller, or in accounting, bookkeeping, or accounts receivable work, preferably in a customer service environment. Job Based Competencies Ability to communicate effectively both orally and in writing as well as operate a personal computer is required. Knowledge of City and Public Works regulations, rules, procedures and functions relating to utility accounts and billing, including procedures for correcting routine billing errors. Proficiency in business communications to include: listen, exchange ideas, give and receive feedback, proper grammar usage, spelling, sentence construction, preparation of routine reports, forms and routine correspondence. Knowledge of basic accounting and bookkeeping procedures. Knowledge of methods of handling and accounting for money, recording payments and balancing a cash drawer. Knowledge of the geography of the City and adjacent areas. Ability to make computations and tabulations with speed and accuracy. Ability to operate a desktop computer and routine software programs, including routine Utility Billing system procedures. Ability to maintain clerical and accounting records and to prepare reports from such records. Ability to read and interpret maps. Ability to make minor decisions in accordance with City Ordinances, and established Utility Billing Office policies and procedures. Ability to exercise good judgment and courtesy when acting as a representative of the City. Ability to be bondable if required. Ability to establish and maintain effective working relationships within the Utility Billing Office, the Public Works Department, with other City offices, and with the public. Responsibility Under the direction of and responsible to the Department Head or designated representative. Usually no supervision exercised; occasionally may direct the work of one or a few clerical employees. Physical Requirements This is office work, requiring limited physical effort. Visual acuity is required for reviewing, checking, preparing and maintaining computer and manual files, as is manual dexterity to operate computers and other office equipment. Incumbent is required to have sufficient hearing ability to perceive information accurately at normal spoken word levels. Manual dexterity to operate computers and other office equipment is required. Public Contact Contacts are an essential component of this position. In addition to extensive contact on the telephone and in person with members of the public inquiring about utility bills and billing issues, the incumbent interacts daily with Utility Billing Office employees and with employees of other City departments. Retirement Benefit The City of Sarasota made the transition to become a Florida Retirement System (FRS) employer effective December 1, 2021. To learn more about what this benefit may mean for you, please visit MyFrs.com. Please note that if you are hired to work for the City of Sarasota as an FRS employer, you will be asked to complete a form to certify your FRS status, as there may be an impact to any FRS benefit you are already receiving. NOTE: The City of Sarasota is an Equal Employment Opportunity , Veteran, E-Verify and Drug Free Workplace employer. Click to view a copy of the City's Veterans Recruitment Plan . I f you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Jake Brown our ADA Coordinator. Jake can be reached via email at Jake.Brown@sarasotafl.gov or via phone at 941-263-6299. F or questions pertaining to general employment or job application status, please call 941-263-6476, or email HR@sarasotafl.gov