Cal State University (CSU) Channel Islands
1 University Dr, Camarillo, CA 93012, USA
School of Education Administrative Analyst/Specialist - Exempt I RESPONSIBILITIES & DUTIES: Social Media Coordination - 50% Manages and updates the various web pages, social media, and directories for the School (e.g., updating School information and contacts, maintaining currency of social media postings, etc.). As part of this work, edits, proofreads, updates, and maintains (online and paper) marketing materials for the School and its programs. Works with program Chairs to disseminate program updates and events, such as recruiting and information sessions, and leads the School of Education's Marketing and Communications Committee convenings by drafting and presenting website analytics, semi-annually, to the Committee and the School of Education. Collaborates closely with the university’s Communication and Public Relations office and the Conferences and Events office to ensure consistency across media communications and compliance with campus events protocols and parameters. Maintains external communication to community partners by curating and distributing a bi-weekly newsletter for the School. Coordinates and maintains both the public-facing and internal SoE calendars to guarantee the smooth coordination of events, to dissuade event-overlap, and to present a coherent vision of SoE events across the academic year. Creates and implements additional marketing strategies as needed. Events Coordination - 50% Assumes primary responsibility for planning, coordinating, implementing and leading all aspects of assigned events for the School of Education such as the SoE Annual Pinning Ceremony, the Annual Social Justice in Education Conference, and the SoE Alumni Convening. Schedules campus facilities for events and programs including conferences, workshops, presentations, orientation programs, virtual events, and extensions programs. Follows all established guidelines for priority use scheduling. Acts as liaison between event organizer(s) and the services providers for both on campus departments and outside vendors. Consults with campus planners on event arrangements such as room design, parking, audiovisual and technical needs, etc., matching organizer needs to available space and services. Helps secure site locations, sends invitations and follow ups, books the catering, coordinates any reimbursements for guest speakers/venues, creates (and collects) feedback opportunities from participants, etc. Performs other related duties as assigned. REQUIREMENTS OF POSITION: Bachelor’s degree from a four-year college or university in communication, graphic design, business, hospitality or related field and three years of administrative duties of broad scope and complexity that involve event planning, system application management, finances or budget, or developing and implementing policies and procedures. Experience in business, hospitality, finance, public administration, information technology, or urban planning and development preferred. May substitute equivalent years of directly related experience for the degree. Possesses a technology skill set including but not limited to social media application (Twitter, Facebook, Instagram), Adobe Suite, PDF, Word, Excel, and Outlook. Proficient in skills in database and event management software; experience with Oracle PeopleSoft and 25Live or similar preferred. Familiarity with marketing and graphic design software; experience with Constant Contact and Canva preferred. Working knowledge of MS Publisher, PowerPoint, Prezi, and other presentation software; experience with GIS software is desirable. Demonstrates strong written and verbal communication skills, including excellent phone etiquette, and general office skills. Strong organizational skills along with the ability to prioritize and multitask in an often-busy work environment with frequent interruptions. Ability to independently handle multiple work unit priorities and projects from start to finish. Ability to work with a diverse population of students, faculty, and staff to support the mission of the University and the School of Education. Knowledge or ability to quickly learn applicable university infrastructure, policies, and procedures. Competence, confidence, and calmness in dealing with faculty and staff, addressing their suggestions, and providing information in a customer-oriented approach are essential. Demonstrated skills in project oversight including delegating work to accomplish departmental goals and objectives efficiently and effectively, while motivating individuals to work together as a team. Ability to anticipate problems and address them proactively; exercising effective and independent professional judgment; and establish and maintain collaborative effective working relationships with others. Must be able to work in a high volume, fast-paced, deadline-oriented environment where accuracy is imperative. Bilingual or multilingual, especially in Spanish, preferred. Ability to work flexible hours and days for scheduled events, which may include nights and weekends. Must provide proof of ability to operate a motor vehicle in the State of California. Position is subject to California DMV’s “Pull Notice System” and continued employment is contingent upon proof of a satisfactory driving record. Physical demands: Frequent/Continuous reaching within arm's distance, frequent sitting in office chair, up to 5-7 hours at a time. Frequent lifting/carrying of up to 30 pounds for event set-up including pulling and pushing event equipment and continuous bending and stooping at waist. Ability to stand/walk up to 60 minutes at a time (especially during events) and the ability to stand/walk up to 30 minutes at a time over uneven terrain and up and down slopes. Continuous use of hands to operate telephone, computer systems, filing, and writing activities, frequent reaching at or above waist level and shoulder level. Occasionally work outdoors, sometimes during inclement weather conditions. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. Hiring Range: $4,379 - $4,583 per month Advertised: Mar 11 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 12, 2024
School of Education Administrative Analyst/Specialist - Exempt I RESPONSIBILITIES & DUTIES: Social Media Coordination - 50% Manages and updates the various web pages, social media, and directories for the School (e.g., updating School information and contacts, maintaining currency of social media postings, etc.). As part of this work, edits, proofreads, updates, and maintains (online and paper) marketing materials for the School and its programs. Works with program Chairs to disseminate program updates and events, such as recruiting and information sessions, and leads the School of Education's Marketing and Communications Committee convenings by drafting and presenting website analytics, semi-annually, to the Committee and the School of Education. Collaborates closely with the university’s Communication and Public Relations office and the Conferences and Events office to ensure consistency across media communications and compliance with campus events protocols and parameters. Maintains external communication to community partners by curating and distributing a bi-weekly newsletter for the School. Coordinates and maintains both the public-facing and internal SoE calendars to guarantee the smooth coordination of events, to dissuade event-overlap, and to present a coherent vision of SoE events across the academic year. Creates and implements additional marketing strategies as needed. Events Coordination - 50% Assumes primary responsibility for planning, coordinating, implementing and leading all aspects of assigned events for the School of Education such as the SoE Annual Pinning Ceremony, the Annual Social Justice in Education Conference, and the SoE Alumni Convening. Schedules campus facilities for events and programs including conferences, workshops, presentations, orientation programs, virtual events, and extensions programs. Follows all established guidelines for priority use scheduling. Acts as liaison between event organizer(s) and the services providers for both on campus departments and outside vendors. Consults with campus planners on event arrangements such as room design, parking, audiovisual and technical needs, etc., matching organizer needs to available space and services. Helps secure site locations, sends invitations and follow ups, books the catering, coordinates any reimbursements for guest speakers/venues, creates (and collects) feedback opportunities from participants, etc. Performs other related duties as assigned. REQUIREMENTS OF POSITION: Bachelor’s degree from a four-year college or university in communication, graphic design, business, hospitality or related field and three years of administrative duties of broad scope and complexity that involve event planning, system application management, finances or budget, or developing and implementing policies and procedures. Experience in business, hospitality, finance, public administration, information technology, or urban planning and development preferred. May substitute equivalent years of directly related experience for the degree. Possesses a technology skill set including but not limited to social media application (Twitter, Facebook, Instagram), Adobe Suite, PDF, Word, Excel, and Outlook. Proficient in skills in database and event management software; experience with Oracle PeopleSoft and 25Live or similar preferred. Familiarity with marketing and graphic design software; experience with Constant Contact and Canva preferred. Working knowledge of MS Publisher, PowerPoint, Prezi, and other presentation software; experience with GIS software is desirable. Demonstrates strong written and verbal communication skills, including excellent phone etiquette, and general office skills. Strong organizational skills along with the ability to prioritize and multitask in an often-busy work environment with frequent interruptions. Ability to independently handle multiple work unit priorities and projects from start to finish. Ability to work with a diverse population of students, faculty, and staff to support the mission of the University and the School of Education. Knowledge or ability to quickly learn applicable university infrastructure, policies, and procedures. Competence, confidence, and calmness in dealing with faculty and staff, addressing their suggestions, and providing information in a customer-oriented approach are essential. Demonstrated skills in project oversight including delegating work to accomplish departmental goals and objectives efficiently and effectively, while motivating individuals to work together as a team. Ability to anticipate problems and address them proactively; exercising effective and independent professional judgment; and establish and maintain collaborative effective working relationships with others. Must be able to work in a high volume, fast-paced, deadline-oriented environment where accuracy is imperative. Bilingual or multilingual, especially in Spanish, preferred. Ability to work flexible hours and days for scheduled events, which may include nights and weekends. Must provide proof of ability to operate a motor vehicle in the State of California. Position is subject to California DMV’s “Pull Notice System” and continued employment is contingent upon proof of a satisfactory driving record. Physical demands: Frequent/Continuous reaching within arm's distance, frequent sitting in office chair, up to 5-7 hours at a time. Frequent lifting/carrying of up to 30 pounds for event set-up including pulling and pushing event equipment and continuous bending and stooping at waist. Ability to stand/walk up to 60 minutes at a time (especially during events) and the ability to stand/walk up to 30 minutes at a time over uneven terrain and up and down slopes. Continuous use of hands to operate telephone, computer systems, filing, and writing activities, frequent reaching at or above waist level and shoulder level. Occasionally work outdoors, sometimes during inclement weather conditions. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. Hiring Range: $4,379 - $4,583 per month Advertised: Mar 11 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) San Jose
1 Washington Street, San Jose, CA 95192, USA
Job Summary Reporting to the Dean of Humanities & the Arts, the Community Events Specialist is charged with the planning and support of curricular programming events for the College and all of its units. This position is key in working with faculty, staff, and students to ensure clear processes and outcomes for all sponsored College events. The Community Events Specialist is expected to work alongside the Director of Public Programming and Marketing Coordinator and Project Specialist to assist the faculty and staff in producing consistent quality events and communication support for the College of Humanities and the Arts. The position provides awareness of the college's brand identity, mission, and vision to produce a wide range of university and public events that involve a collection of SJSU stakeholders, community leaders, and public supporters. Will involve evening and weekend work, as events are scheduled. Key Responsibilities Develop and plan timelines, monitors budget, provide faculty budgetary guidance and support, and coordinate Humanities and Art (H&A) Artistic Excellence Programming outreach events within SJSU, City of San Jose, and surrounding community Enters purchase orders, direct payments, reimbursements, travel authorizations, travel reimbursements for AEPG events and other H&A events Tracks budget allocations and expenses for AEPG events and other events Coordinates with FD&O, Events Center and Purchasing, as needed Coordinating staffing needs with the College and department(s) associated with the event. Including set up, event duration, and breakdown Events range from small dinner gatherings and small receptions to large-scale gala-type events Create engaging content to announce and publicize events Hire, train, and supervise student assistants Update College directories, calendars, websites, and other social media avenues to drive engagement Assist with running reports and creating surveys of Directed Self Placement courses. Release students holds in PeopleSoft Design and create engaging text, image, and video content for College website and social media accounts to create an online presence for college programs and events Knowledge, Skills & Abilities Ability to handle multiple work priorities, organize and plan work and projects Ability to perform accurately in a detail-oriented environment Ability to analyze operational and procedural problems and develop, recommend, and evaluate proposed solutions Ability to maintain confidentiality and appropriately handle sensitive communications with employees and external agencies General knowledge of University methods, procedures, and practices; English grammar, business writing, punctuation, and spelling Ability to compose and appropriately format correspondence and reports General knowledge of standard office technology and systems, and software applications such as word processing, spreadsheet, and database management Ability to learn PeopleSoft and Oracle reporting systems and extract financial information from mainframe financial or student systems Demonstrated ability to establish and maintain effective working relationships within and outside the work group and serve as a liaison for the department Ability to interpret and apply policies and procedures independently, and use judgment and discretion to act when precedents do not exist Ability to troubleshoot most office administration problems and respond to all inquiries and requests related to work area Strong oral and written communication skills Must possess excellent customer service and public relations skills Required Qualifications A bachelor's degree and/or equivalent training Administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs Preferred Qualifications Bachelor of Arts or Bachelor of Science related to disciples in H&A or business Four (4) years of related experience in office management, event management, project management and customer service Experience with computers, relational databases, and spreadsheets applications Experience in the supervision and training of staff and familiarity with university policies and department procedures Compensation Classification: Administrative Analyst/Specialist - Non Exempt Anticipated Hiring Range: $5,130/month - $5,517/month CSU Salary Range: $3,518/month - $6,791/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: December 6, 2023 through January 21, 2024. This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Dec 06 2023 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Job Summary Reporting to the Dean of Humanities & the Arts, the Community Events Specialist is charged with the planning and support of curricular programming events for the College and all of its units. This position is key in working with faculty, staff, and students to ensure clear processes and outcomes for all sponsored College events. The Community Events Specialist is expected to work alongside the Director of Public Programming and Marketing Coordinator and Project Specialist to assist the faculty and staff in producing consistent quality events and communication support for the College of Humanities and the Arts. The position provides awareness of the college's brand identity, mission, and vision to produce a wide range of university and public events that involve a collection of SJSU stakeholders, community leaders, and public supporters. Will involve evening and weekend work, as events are scheduled. Key Responsibilities Develop and plan timelines, monitors budget, provide faculty budgetary guidance and support, and coordinate Humanities and Art (H&A) Artistic Excellence Programming outreach events within SJSU, City of San Jose, and surrounding community Enters purchase orders, direct payments, reimbursements, travel authorizations, travel reimbursements for AEPG events and other H&A events Tracks budget allocations and expenses for AEPG events and other events Coordinates with FD&O, Events Center and Purchasing, as needed Coordinating staffing needs with the College and department(s) associated with the event. Including set up, event duration, and breakdown Events range from small dinner gatherings and small receptions to large-scale gala-type events Create engaging content to announce and publicize events Hire, train, and supervise student assistants Update College directories, calendars, websites, and other social media avenues to drive engagement Assist with running reports and creating surveys of Directed Self Placement courses. Release students holds in PeopleSoft Design and create engaging text, image, and video content for College website and social media accounts to create an online presence for college programs and events Knowledge, Skills & Abilities Ability to handle multiple work priorities, organize and plan work and projects Ability to perform accurately in a detail-oriented environment Ability to analyze operational and procedural problems and develop, recommend, and evaluate proposed solutions Ability to maintain confidentiality and appropriately handle sensitive communications with employees and external agencies General knowledge of University methods, procedures, and practices; English grammar, business writing, punctuation, and spelling Ability to compose and appropriately format correspondence and reports General knowledge of standard office technology and systems, and software applications such as word processing, spreadsheet, and database management Ability to learn PeopleSoft and Oracle reporting systems and extract financial information from mainframe financial or student systems Demonstrated ability to establish and maintain effective working relationships within and outside the work group and serve as a liaison for the department Ability to interpret and apply policies and procedures independently, and use judgment and discretion to act when precedents do not exist Ability to troubleshoot most office administration problems and respond to all inquiries and requests related to work area Strong oral and written communication skills Must possess excellent customer service and public relations skills Required Qualifications A bachelor's degree and/or equivalent training Administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs Preferred Qualifications Bachelor of Arts or Bachelor of Science related to disciples in H&A or business Four (4) years of related experience in office management, event management, project management and customer service Experience with computers, relational databases, and spreadsheets applications Experience in the supervision and training of staff and familiarity with university policies and department procedures Compensation Classification: Administrative Analyst/Specialist - Non Exempt Anticipated Hiring Range: $5,130/month - $5,517/month CSU Salary Range: $3,518/month - $6,791/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: December 6, 2023 through January 21, 2024. This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Dec 06 2023 Pacific Standard Time Applications close: Closing Date/Time:
Cal State University (CSU) San Jose
1 Washington Street, San Jose, CA 95192, USA
Job Summary Reporting to the Associate Vice Provost of Professional and Continuing Education (AVP-PACE) and receiving work lead direction from the Associate Director of PACE Operations, the Program Coordinator will work independently under general supervision on a wide range of programmatic, operational, and administrative projects. The incumbent, working in a team as well as independently, will provide support in developing, researching, and analyzing program data to track program/course viability and sustainability. S/he serves as a liaison and a resource to actively engage with students and instructors while providing accurate and timely information on policies and operating procedures. The incumbent works collaboratively with the various units within Professional and Global Engagement and external stakeholders in areas of student relations; development and coordination for outreach and communications; curriculum development support, instructional planning, and scheduling support; faculty recruitment and evaluation support; data analysis and process improvement. Key Responsibilities Utilize appropriate systems and databases to maintain and nurture program leads, assist with yield management Compile, organize and disseminate reports and queries to stakeholders Act as a resource for external and internal stakeholders on Professional and Global Engagement, programs, resources, policies, procedures Provide current and prospective students accurate and current information on university/Professional and Global Engagement programs, policies and procedures; explain program objectives, schedules Research, troubleshoot and resolve operational issues for student or instructor on programs and courses Represent and/or assist the Professional and Global Engagement at events to promote student recruitment and student support initiatives Provide support in the development and maintenance of programs and courses, including, but not limited to, preparation of budgets, coordinating logistical facility needs Prepare appropriate forms, reports and documents to track progress and program effectiveness Analyze program data and make recommendations on process improvements Evaluate program structures and make recommendations to streamline processes and procedures Maintain an awareness of federal and state legislation and policies that impact program delivery and operations Provide program coordination for programs and courses for the Professional and Global Engagement Coordinate all logistics for non-credit courses--e.g., course proposals, registrations, payments, grades, transcripts Knowledge, Skills & Abilities Excellent customer service skills Ability and familiarity in rapidly adapting and effectively utilizing new technology, practices, policies and methods Working knowledge of application databases (PeopleSoft, Salesforce, etc.). Proficiency in Microsoft Office Suite Ability to analyze records, program information and communications Ability to research problems, identify errors and make corrections Excellent organizational skills and priority-based decision-making Ability to research and acquire skills in other appropriate applications to create necessary forms Communicate effectively both orally and in writing Ability to analyze, disseminate and communicate information to contribute to effective assessment of programs Ability to research practices, identify inefficiencies and/or opportunities Excellent organizational skills to queue tasks appropriately Attention to detail and accuracy Ability to communicate with constituents in a professional and respectful manner Required Qualifications A Bachelor's Degree and/or equivalent training Administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs Preferred Qualifications Master’s Degree in business or related field Minimum of one-year higher education experience in one or more of the following: academic planning, program support, student recruitment or support services Experience with SIS, particularly PeopleSoft Experience with CRM, particularly Salesforce Demonstrated attention to detail (as evidenced by application materials) Compensation Classification: Administrative Analyst/Specialist; Non-Exempt Anticipated Hiring Range: $4,905/month - $5,350/month CSU Salary Range: $3,518/month - $6,791/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: December 19, 2023 through January 11, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Dec 19 2023 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Job Summary Reporting to the Associate Vice Provost of Professional and Continuing Education (AVP-PACE) and receiving work lead direction from the Associate Director of PACE Operations, the Program Coordinator will work independently under general supervision on a wide range of programmatic, operational, and administrative projects. The incumbent, working in a team as well as independently, will provide support in developing, researching, and analyzing program data to track program/course viability and sustainability. S/he serves as a liaison and a resource to actively engage with students and instructors while providing accurate and timely information on policies and operating procedures. The incumbent works collaboratively with the various units within Professional and Global Engagement and external stakeholders in areas of student relations; development and coordination for outreach and communications; curriculum development support, instructional planning, and scheduling support; faculty recruitment and evaluation support; data analysis and process improvement. Key Responsibilities Utilize appropriate systems and databases to maintain and nurture program leads, assist with yield management Compile, organize and disseminate reports and queries to stakeholders Act as a resource for external and internal stakeholders on Professional and Global Engagement, programs, resources, policies, procedures Provide current and prospective students accurate and current information on university/Professional and Global Engagement programs, policies and procedures; explain program objectives, schedules Research, troubleshoot and resolve operational issues for student or instructor on programs and courses Represent and/or assist the Professional and Global Engagement at events to promote student recruitment and student support initiatives Provide support in the development and maintenance of programs and courses, including, but not limited to, preparation of budgets, coordinating logistical facility needs Prepare appropriate forms, reports and documents to track progress and program effectiveness Analyze program data and make recommendations on process improvements Evaluate program structures and make recommendations to streamline processes and procedures Maintain an awareness of federal and state legislation and policies that impact program delivery and operations Provide program coordination for programs and courses for the Professional and Global Engagement Coordinate all logistics for non-credit courses--e.g., course proposals, registrations, payments, grades, transcripts Knowledge, Skills & Abilities Excellent customer service skills Ability and familiarity in rapidly adapting and effectively utilizing new technology, practices, policies and methods Working knowledge of application databases (PeopleSoft, Salesforce, etc.). Proficiency in Microsoft Office Suite Ability to analyze records, program information and communications Ability to research problems, identify errors and make corrections Excellent organizational skills and priority-based decision-making Ability to research and acquire skills in other appropriate applications to create necessary forms Communicate effectively both orally and in writing Ability to analyze, disseminate and communicate information to contribute to effective assessment of programs Ability to research practices, identify inefficiencies and/or opportunities Excellent organizational skills to queue tasks appropriately Attention to detail and accuracy Ability to communicate with constituents in a professional and respectful manner Required Qualifications A Bachelor's Degree and/or equivalent training Administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs Preferred Qualifications Master’s Degree in business or related field Minimum of one-year higher education experience in one or more of the following: academic planning, program support, student recruitment or support services Experience with SIS, particularly PeopleSoft Experience with CRM, particularly Salesforce Demonstrated attention to detail (as evidenced by application materials) Compensation Classification: Administrative Analyst/Specialist; Non-Exempt Anticipated Hiring Range: $4,905/month - $5,350/month CSU Salary Range: $3,518/month - $6,791/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: December 19, 2023 through January 11, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Dec 19 2023 Pacific Standard Time Applications close: Closing Date/Time: