Sacramento Housing & Redevelopment Agency

The Sacramento Housing and Redevelopment Agency is a Joint Powers Authority created as a public agency by the City and County of Sacramento in 1973. SHRA is the lead public agency and public developer for the city and the county regarding affordable housing, public housing and redevelopment projects and issues.

When SHRA was formed in 1973, the Public Housing Authorities for both the city and the county were included under its organizational structure along with the Redevelopment Agencies for both jurisdictions.

SHRA currently employs about 300 people

The Agency is one of California's largest Housing Authority and Redevelopment Agency and receives more federal funding for community development than any other entity in Central California.

 

12 job(s) at Sacramento Housing & Redevelopment Agency

Sacramento Housing & Redevelopment Agency (SHRA) Sacramento, CA, United States
Dec 03, 2021
Full Time
Description SHRA is seeking an exceptional, team-oriented candidate to work at the Senior Program Analyst level. The Senior Program Analyst will primarily support SHRA's Homeless Innovations Department with oversight of 3 homeless shelters, working with staff and site operators, and will have the opportunity to perform meaningful and impactful work for an agency dedicated to providing affordable housing in the most impacted region of the nation. The Senior Program Analyst is a journey level classification and under general supervision from the assigned supervisor or program manager, performs a variety of professional and specialized functions in support of assigned administrative or operational departments within the Agency. Incumbents are expected to exercise a high degree of initiative and independent judgment in prioritizing and executing work relating to the daily and strategic operations and program activities of the Agency. Essential Areas of Responsibility SUPERVISION RECEIVED AND SUPPORT/GUIDANCE EXERCISED Receives direct supervision from the department Supervisor/Program Manager Receives functional guidance from higher level management/executive staff Provides technical and directional guidance and training to other staff ESSENTIAL JOB FUNCTIONS The information listed below is meant to serve as samples of job duties and responsibilities for positions in this classification. This list is neither inclusive nor exclusive, but indicative of several types of duties performed. Consequently, this information does not reflect essential functions for any given position in this classification. Participates in the development, implementation and administration of assigned program operations and activities Researches and analyzes a variety of complex data, information, materials, and documentation from various sources to determine most effective course of actions for assigned projects Analyzes and evaluates assigned program's operations and administrative procedures to determine applicability, relevance, and effectiveness to program's goals and objectives; recommending modifications, additions, and/or deletions to policies, procedures, and/or activities as necessary Acts as a resource to clients, Agency staff, other agencies/organizations regarding assigned program/project policies, procedures, and operational activities and the practical application/interpretation of same Monitors and analyzes a variety of legal issuances, financial reports, accounting records/systems, industry laws and regulations, etc. pertaining to assigned program area; summarizing, interpreting, and disseminating relevant information Establishes, maintains, and monitors complex record keeping, filing, and/or tracking systems, to enhance the effectiveness of assigned work functions Develops and coordinates the preparation of requests for proposals, grant applications, compiling necessary data, proofreading and verifying documents and content, coordinating work flow and monitoring timelines. Train staff on the use of department databases and other software programs. Community Outreach: Community outreach coordinators serve as the face and voice of their organization, bridging the gap between SHRA and the community. Provide staff support for outreach and community meetings to maximize resident and community stakeholder involvement Represent organization in a variety of public settings to increase awareness. Provide front line support to answer inquiries received from the public. Evaluate needs of general public and community groups. Develop prospective programs for the organization and overseeing them from inception to fruition. Monitor programs to fit regulations and handle communications with representatives of the community. Create customized outreach campaigns for Agency programs and efforts. Create and post content for social media outreach efforts. Develop internal community-wide event/meetings calendar. Create content community marking tools. Formalize a community engagement strategy, ensure implementation in an expeditious manner and facilitate the outreach process. Develop, coordinate, and implementing a variety of informational, educational, and outreach activities to community groups, citizens, other agencies, and Agency staff Coordinate with community organizations to ensure we are communicating effectively with underrepresented populations Media Communication/Support Assist in planning and organizing Agency sponsored events, including developing strategies for media outreach to publicize the Agency's programs and accomplishments Assist with the creation and distribution of press releases for departments across the Agency Assist with the publication of the Agency's internal and external newsletter Utilize any and all appropriate social media resources to enhance communication with all stakeholders and continuously evaluating its effectiveness Design publications using graphic design software Assist with photographing or videotaping events; edit video or create slideshows for posting on social media Education & Experience Any combination of experience and education that would be likely to provide the required knowledge and abilities could be qualifying, as determined by the Agency. A typical way to obtain the knowledge and abilities would be: Experience: 4 years experience in administration, program evaluation, budget analysis, contract and amendments, research and analysis. Excellent writing and verbal skills required. Project management experience is highly desirable. Education: Graduation from an accredited college or university with a Bachelor's degree in Business Management, Business Administration, Public Administration, Finance or related field of study required. As a condition of employment with SHRA, this employee will be required to complete a COVID-19 vaccination recommended by the Centers for Disease Control and Prevention and approved by the U.S. Food and Drug Administration (including for emergency use) and provide proof of vaccination to the Human Resources Department prior to employment. Closing Date/Time: Continuous
Sacramento Housing & Redevelopment Agency (SHRA) Sacramento, CA, United States
Dec 02, 2021
Full Time
Description SHRA is seeking an exceptional, team-oriented candidate to work at the Senior Program Analyst level. The Senior Program Analyst will primarily support SHRA's Sacramento Emergency Rental Assistance (SERA) team and will have the opportunity to perform meaningful and impactful work for an Agency dedicated to providing affordable housing in the most impacted region of the nation. The ideal candidate must be proficient in Excel and have experience interpreting large volumes of data, analyzing results using statistical techniques and be able to create ongoing reports. The candidate must also be able to filter raw data, identify, analyze, and interpret trends or patterns in complex data sets. They must also be able to define new processes and work with programmers and management staff to implement process improvements. The Senior Program Analyst is a journey level classification and under general supervision from the assigned supervisor or program manager, performs a variety of professional and specialized functions in support of assigned administrative or operational departments within the Agency. Incumbents are expected to exercise a high degree of initiative and independent judgment in prioritizing and executing work relating to the daily and strategic operations and program activities of the Agency. Essential Areas of Responsibility SUPERVISION RECEIVED AND SUPPORT/GUIDANCE EXERCISED Receives direct supervision from the department Supervisor/Program Manager Receives functional guidance from higher level management/executive staff Provides technical and directional guidance and training to other staff ESSENTIAL JOB FUNCTIONS The information listed below is meant to serve as samples of job duties and responsibilities for positions in this classification. This list is neither inclusive nor exclusive, but indicative of several types of duties performed. Consequently, this information does not reflect essential functions for any given position in this classification. Participates in the development, implementation and administration of assigned program operations and activities Researches and analyzes a variety of complex data, information, materials, and documentation from various sources to determine most effective course of actions for assigned projects Analyzes and evaluates assigned program's operations and administrative procedures to determine applicability, relevance, and effectiveness to program's goals and objectives; recommending modifications, additions, and/or deletions to policies, procedures, and/or activities as necessary Acts as a resource to clients, Agency staff, other agencies/organizations regarding assigned program/project policies, procedures, and operational activities and the practical application/interpretation of same Monitors and analyzes a variety of legal issuances, financial reports, accounting records/systems, industry laws and regulations, etc. pertaining to assigned program area; summarizing, interpreting, and disseminating relevant information Establishes, maintains, and monitors complex record keeping, filing, and/or tracking systems, to enhance the effectiveness of assigned work functions Develops and coordinates the preparation of requests for proposals, grant applications, compiling necessary data, proofreading and verifying documents and content, coordinating work flow and monitoring timelines. Train staff on the use of department databases and other software programs. Community Outreach: Community outreach coordinators serve as the face and voice of their organization, bridging the gap between SHRA and the community. Provide staff support for outreach and community meetings to maximize resident and community stakeholder involvement Represent organization in a variety of public settings to increase awareness. Provide front line support to answer inquiries received from the public. Evaluate needs of general public and community groups. Develop prospective programs for the organization and overseeing them from inception to fruition. Monitor programs to fit regulations and handle communications with representatives of the community. Create customized outreach campaigns for Agency programs and efforts. Create and post content for social media outreach efforts. Develop internal community-wide event/meetings calendar. Create content community marking tools. Formalize a community engagement strategy, ensure implementation in an expeditious manner and facilitate the outreach process. Develop, coordinate, and implementing a variety of informational, educational, and outreach activities to community groups, citizens, other agencies, and Agency staff Coordinate with community organizations to ensure we are communicating effectively with underrepresented populations Media Communication/Support Assist in planning and organizing Agency sponsored events, including developing strategies for media outreach to publicize the Agency's programs and accomplishments Assist with the creation and distribution of press releases for departments across the Agency Assist with the publication of the Agency's internal and external newsletter Utilize any and all appropriate social media resources to enhance communication with all stakeholders and continuously evaluating its effectiveness Design publications using graphic design software Assist with photographing or videotaping events; edit video or create slideshows for posting on social media Education & Experience Any combination of experience and education that would be likely to provide the required knowledge and abilities could be qualifying, as determined by the Agency. A typical way to obtain the knowledge and abilities would be: Experience: 4 years experience in administration, program evaluation, budget analysis, contract and amendments, research and analysis. Excellent writing and verbal skills required. Project management experience is highly desirable. Proficient level in excel. Proficient in analyzing large volumes of data. Education: Graduation from an accredited college or university with a Bachelor's degree in Business Management, Business Administration, Public Administration, Finance or related field of study required. As a condition of employment with SHRA, this employee will be required to complete a COVID-19 vaccination recommended by the Centers for Disease Control and Prevention and approved by the U.S. Food and Drug Administration (including for emergency use) and provide proof of vaccination to the Human Resources Department prior to employment. Closing Date/Time: Continuous
Sacramento Housing & Redevelopment Agency (SHRA) Sacramento, CA, United States
Dec 01, 2021
Full Time
Description Classification: EXEMPT The Finance Manager performs highly responsible administrative and professional accounting work; supervises and provides professional and technical guidance to accounting staff; assists in the preparation of the Comprehensive Annual Financial Report; researches and analyzes difficult and highly technical transactions; and maintains fiscal accountability for programs funded by grants and other methods. Incumbents exhibit a high level of expertise in terms of knowledge, skills and abilities. Knowledge, Skills & Abilities Knowledge of: Generally accepted governmental accounting and auditing principles and practices (GAAP) Principles of supervision, training, and performance management Relevant State and Federal laws and regulations PC hardware and software capabilities and accounting applications Principles of financial administration, including budgeting, financial reporting, data processing and purchasing Principles of governmental accounting as applied to complex funds of all types Business office practices, procedures, methods and equipment Federal entitlement programs like Community Development Block Grant (CDBG), Home Investment Partnership Program (HOME) are a plus. Housing Authority operations and reporting requirements are a plus Skill in: Preparation and documentation of complex accounting transactions Multi-tasking and time management Use of computers, computer applications, and accounting- related solutions Identification and implementation of adequate internal controls Accounts payable, accounts receivable, and payroll Accounting for enterprise and governmental funds a plus Previous Housing Authority experience a plus Ability to: Analyze and interpret financial and accounting records Prepare financial statements and reports according to GAAP Design and install new and improved complex accounting and record keeping systems, both manual and computer-based Establish and maintain effective working relationships with all levels of staff and management throughout the Agency, and with external auditors Plan, assign, and supervise the work of subordinates Evaluate compliance with Federal, State and Local laws and regulations Work independently and/or as a team member Work in stressful situations and under strict deadlines Communicate effectively in both oral and written form with Agency officials, representatives of outside agencies, and the public; prepare and present complex narrative and statistical reports, correspondence, and other written materials to both large and small groups Prioritize workload efficiently, without direct instruction, to meet deadlines under changing conditions; coordinate multiple projects; make sound decisions under pressure Acquire subject-matter expertise and facilitate groups in the area of work assigned Work effectively with sensitive and confidential information in a political environment. Establish and maintain effective working relationships with those contacted in the course of work Essential Areas of Responsibility Agency Management Program Managers share responsibilities for implementing Agency-wide objectives and directives through programs and practices which reflect the Vision Statement and the SHRA in-house cultural objectives. Program Managers are responsible for supporting a "one agency" perspective while acting as advocates for their work units. Program Managers support the Executive Team as they: Implement organization-wide goals and cross department projects and objectives Offer input and feedback to long range, strategic and budget planning processes Maintain both a department and an organization-wide perspective when considering information, issues and challenges Model the Agency's service orientation with all public, elected or funding agency representatives Conduct business through cross department participation and review, two way communication and accountability Operational Duties Supervises, plans, assigns, monitors, evaluates and provides professional and technical guidance to accounting staff Maintains professional competence Reviews and applies new or revised laws, regulations, and accounting standards Participates in the management team to plan, organize, direct, problem solve, and provide leadership to the staff in order to accomplish the objective of the department Maintains high quality work products and professionalism Assists in the preparation of the Comprehensive Annual Financial Report (CAFR) Assists in the preparation of annual budget Assists with the preparation of the cost allocation plan Periodically attends evening meetings, including presentation of financial information and responses to governing board inquiries. Staff Supervision Model supervisory strategies and approaches that support Agency objectives in all aspects of staff communication and supervision. Supervisory duties include the responsibility to: Provide new employee orientation and training Direct professional, technical and clerical personnel Ensure that assigned staff has appropriate equipment and knowledge of procedures for implementing the work objectives Monitor and maintain the level of productivity in the unit or department Assure quality of service to the internal and/or external customer base Establish performance objectives and provide ongoing feedback Write and conduct performance reviews that communicate both honest assessment and clear goals and objectives Communicate management's position, Agency information and work changes to employees Comply with Agency policies and practices when acting on or reviewing personnel-related issues including, but not limited to: staff selection, time off requests, overtime requests, employee complaints and concerns, and termination Education & Experience EDUCATION & EXPERIENCE Any combination of education and experience that would provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education: Bachelor's degree from an accredited college or university with major course work in accounting, business administration or closely related field. Specialized training in municipal or governmental accounting is preferred. CPA or MBA is a plus. Experience: Four years of increasingly responsible accounting or financial auditing experience, with at least two years of the required experience in a supervisory or managerial capacity. Experience with managing financials for tax credit properties. Experience processing Accounts Payable, Accounts Receivables, and Payroll are highly desirable. Closing Date/Time: Continuous
Sacramento Housing & Redevelopment Agency (SHRA) Sacramento, CA, United States
Nov 30, 2021
Full Time
Description Under general supervision, the Human Resources Specialist performs a wide variety of technical human resources work in the areas of benefit, and retirement plans and additionally, payroll, compensation, classification, selection, and other human resources functions in the Department of Human Resources; responds to inquiries and corresponds with a wide variety of individuals. The benefits specialist is responsible for assisting with the administration of all CalPERS benefits and retirement programs, including medical, dental, vision, life insurance, short- and long-term disability, and 457 & 401 (a) plans. Ensures the accuracy of all benefits enrollments in the HRIS with accurate eligibility information. Process personnel transactions on a regular basis using the Agency's HRIS payroll system to add or make updates to employees records including: address, pay changes, taxes, deductions, contributions, merit increases and evaluation dates Reviews and processes personnel transactions for the Agency's payroll system, if applicable; identifies errors or deviations updates and maintains the personnel/payroll system and/or pension payroll system; maintains a variety of personnel, benefit and retirement files Assists with new-hire orientations. Reviews applications for retirement benefits for compliance and qualifications; explains benefit options Performs quality checks of benefits-related data. Review and prepare medical, dental, life insurance, retirement and deferred compensation forms for employees Explain benefit contract provisions Process medical, dental, life insurance, vision care invoices Assists in the development, preparation, and administration of benefit programs. Responds to inquiries from employees, retirees and beneficiaries; provides guidance regarding employment issues, classification procedures, benefit eligibility, retirement, entitlement, processes, and/or related concerns. Assists employees regarding benefits claim issues and plan changes. Distributes all benefits enrollment materials and determines eligibility. Enrolls employees with carriers and process life status changes. Responds to benefits inquiries from managers and employees on plan provisions, benefits enrollments, status changes and other general inquiries. Assist with processing and administering leave-of-absence requests and disability paperwork: medical, personal, disability and FMLA. Effectively interprets FMLA and ADA implications as they relate to leaves of absences/disabilities. Responds to 457 & 401 (a) plan inquiries from managers and employees relating to enrollments, plan changes and contribution amounts. Manages the annual catch-up contribution enrollment. Assists with the open enrollment process. Administers the tuition reimbursement program and other pay related changes Provides necessary reports for allocation/billing charges. Manage and/or assist with special projects as assigned Customer Service Establish working relationships with public, benefit providers, vendors, organizations and Agency staff Respond to inquiries using clear and effective communication skills Communicate clearly orally and in writing Education & Experience Required: Three years of increasingly responsible journey level clerical experience, including a minimum of one year of paraprofessional support in a human resources environment AND Education: Completion of 60 semester units from an accredited college or university with major coursework in public or business administration, economics, accounting, or a related field. Substitutions: Additional qualifying experience may substitute for the required education on a year for year basis. A Bachelor's degree from an accredited college or university with major coursework in business administration, economics, accounting, human resources, or a closely related field may be substituted for two years of the required experience. Preferred: Bachelors degree in human resources or related field of study. SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP)certification credential. Knowledge/Skills & Experience In: Extensive knowledge of employee benefits and applicable laws. Excellent written and verbal communication skills. Excellent organizational and time management skills. Proficient with Microsoft Office Suite or similar software. Job Duties & Responsibilities Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at a time. Closing Date/Time:
Sacramento Housing & Redevelopment Agency (SHRA) Sacramento, CA, United States
Nov 28, 2021
Full Time
Description PURPOSE OF POSITION: The Community Property Representative will provide the Housing Authority's primary interface with tenants at our various properties. Community Property Representative's may reside at the designated property and will be responsible for monitoring the property for security issues, ensuring that the property is maintained in accordance to standards, reporting and/or correcting maintenance problems, showing units, and assisting with inspections. While most of the work is done during normal business hours, this position is expected to be on call after business hours and on the weekends, and may have call out responsibilities at other properties as necessary. This is an On-Site position which includes a 1 Bedroom Apartment and SMUD Utilities. Living on-site is required and is a condition of employment. Individuals who pass screening qualifications may be invited to a written exam. Essential Areas of Responsibility General Property Management Collect delinquent rents Draft notices including lease violations, 3-day and 30 day notices Prepare weekly and daily reports, resident communication and move-in/move/out processes Show vacant units to perspective tenants as requested by the central office staff, secure vacant units, and provide vacancy update to central staff Document and communicate tenant complaints and requests to Regional Community Manager and Central Office Report maintenance problems as needed including submitting online maintenance requests Orient and instruct new tenants on property operations and appliance/equipment operation Assist in organizing, planning and implementing unit inspections and resident activities Maintain tenant list Enforce all property rules including parking/valid vehicle registration requirements Update signage, maintain front door entry programming and alarm system information Maintain calendars for community rooms and distribute and post notices and announcements. Respond to alarms (such as fire and nurse pull alarms) and resolve or refer emergencies to appropriate personnel and authorities Inform Regional Community Manager and Central Office staff of potential or actual tenant lease violations Establish and maintain effective and cooperative working relationships with tenant, co-workers and management Attend resident meetings and trainings as required Place recycling bins in parking lots before pick-u, and return bins after pick-up Respond to telephone calls and emails in a timely manner Provide cover for other Property Community Managers at other sites during absences Participate in the annual income certification process for existing and new residents including scheduling appointments, collecting documentation, completing, filing and scanning certification paperwork Process incoming rents in Yardi Daily and Weekly Community Upkeep Walk the full property at the start and end of each day and note any maintenance needs, hazardous conditions, graffiti, or lease violations. Report on the daily log and submit to Regional Community Manager and Central Office corrective action items May perform general light custodial work including picking up debris in common areas Ensure that property maintains attractive "curb appeal" at all times. Education & Experience High school diploma or general education and one year related experience in property management Property Management experience preferably consists of 50 units or more and with affordable housing (tax credit) required. Experience providing customer service/ and working with social services programs preferred Ability to communicate effectively in English both verbally and in writing Job Duties & Responsibilities OTHER DUTIES: All employees may be assigned, and required to carry out, additional duties at any time. An employee with a known disability will only be assigned additional duties when the duty being added is an essential function of the position, or can be carried out with reasonable accommodation. Every employee is expected to participate in discussions of individual, department and Agency performance and work on problem-solving teams as assigned. Any employee serving on a problem-solving team may be asked to carry out the role of team leader Any person driving for Sacramento Housing and Redevelopment Agency must maintain a valid driver's license on his/her person, and demonstrate compliance with the motor vehicle law, standards of courtesy on the road and attention to safety. All drivers must maintain their insurability. As a condition of employment with SHRA, this employee will be required to complete a COVID-19 vaccination recommended by the Centers for Disease Control and Prevention and approved by the U.S. Food and Drug Administration (including for emergency use) and provide proof of vaccination to the Human Resources Department prior to employment. Closing Date/Time: Continuous
Sacramento Housing & Redevelopment Agency (SHRA) Sacramento, CA, United States
Nov 28, 2021
Full Time
Description Classification: EXEMPT To oversee the daily operations of the Housing Finance and Portfolio Management units. Essential Areas of Responsibility Agency Management Program Managers share responsibilities for implementing Agency-wide objectives and directives through programs and practices which reflect the Vision Statement and the SHRA in-house cultural objectives. Program Managers are responsible for supporting a "one agency" perspective while acting as advocates for their work units. Program Managers support the Executive Team as they: Implement organization-wide goals and cross department projects and objectives Offer input and feedback to long range, strategic and budget planning processes Maintain both a department and an organization-wide perspective when considering information, issues and challenges Model the Agency's service orientation with all public, elected or funding agency representatives Conduct business through cross department participation and review, two way communication and accountability Education & Experience Education: Bachelor's Degree with a major in urban planning, finance, economics, or a closely related field Experience: 4 years experience in housing development, finance, or specialized aspects of redevelopment, mortgage credit, rehabilitation and community development, 2 years at a supervisory level, in a housing development corporation, redevelopment agency, housing authority, or similar agency Professional experience in administration of federal entitlement programs such as CDBG, ESG, etc. preferreed. Experience in housing development/community developed is preferred. Job Duties & Responsibilities Agency Management Program Managers share responsibilities for implementing Agency-wide objectives and directives through programs and practices which reflect the Vision Statement and the SHRA in-house cultural objectives. Program Managers are responsible for supporting a "one agency" perspective while acting as advocates for their work units. Program Managers support the Executive Team as they: • Implement organization-wide goals and cross department projects and objectives • Offer input and feedback to long range, strategic and budget planning processes • Maintain both a department and an organization-wide perspective when considering information, issues and challenges • Model the Agency's service orientation with all public, elected or funding agency representatives • Conduct business through cross department participation and review, two way communication and accountability Program/Project Management Development Establish goals and mission for unit Conduct research and analyses for policy decisions Define and develop new programs/processes or make changes to existing programs/processes Present program ideas and coordinate with management, staff and lenders/borrowers Analyze and evaluate program compliance issues Research funding source requirements and seek alternative funding Present program/project ideas and coordinate with management, staff, public and neighborhood groups Secure governing board approval for program/project Develop strategies for program/project implementation that meet Agency's strategic goals Allocate funds to program phase Develop solutions to complex technical and financial problems on projects Oversee the development and implementation of the Con Plan, Action Plan, and CAPER Implementation Review and approve documents and applications Assume responsibility for project delivery Assure compliance with funding agencies Monitor or lead special projects, as assigned Identify implementation steps and assign work Operations Monitor unit's workflow and production for efficiency and quality control Coach and mentor staff in their project management Develop and implement new or streamlined processes Plan, conduct and/or attend meetings with staff, supervisors, directors, residents-and community groups Prepare and submit reports for HUD, management and regulatory agencies Oversee preparation of and authorize contracts and agreements Study and implement applicable regulations, policies and procedures Provide feedback opportunities and open communication channels with other Agency departments Develop program policies for compliance with Agency goals Meet with borrowers/lenders Manage loan portfolio to preview and protect Agency assets Budget/Finance Prepare, monitor and adjust project/program budgets Assist in determining eligibility and use of available funds Oversee management of project and Department expenses Approve contracts and monitor performance Review financial applications and approve funding recommendations Supervise preparation of year-end accomplishments report Public Relations/Customer Service Prepare notices and regular project updates for staff, community and clients Maintain communication with political forces and media on project content and timelines Write letters to clients, community, governing boards and management Prepare and make public presentations Maintain communication with lenders/borrowers Market Agency programs and expertise Coordinate with other Agencies as needed Staff Supervision Model supervisory strategies and approaches that demonstrate the Agency Cultural Objectives in all aspects of staff communication and supervision, when supervising directly or when coaching a staff member to whom you have delegated supervisory responsibility. Supervisory duties include the responsibility to: Provide new employee orientation and training Ensure that assigned staff has appropriate equipment and knowledge of procedures for implementing the work objectives Write and conduct performance reviews that communicate both honest assessment and clear goals and objectives Communicate management's position, Agency information and work changes to employees Comply with Agency policies and practices when acting on or reviewing personnel-related issues including, but not limited to: staff selection, salary offers, time off and overtime requests, employee complaints and concerns and termination. Monitor and maintain the level of productivity Assure quality of service to the internal and/or external customer base OTHER DUTIES AS ASSIGNED: All employees may be assigned, and required to carry out, additional duties at any time. An employee with a known disability will only be assigned additional duties when the duty being added is an essential function of the position, or can be carried out with reasonable accommodation. Every employee is expected to participate in discussions of individual, department and Agency performance and work on problem-solving teams as assigned. Any employee serving on a problem-solving team may be asked to carry out the role of team leader. Any person driving for Sacramento Housing and Redevelopment Agency must maintain a valid driver's license on his/her person, and demonstrate compliance with the motor vehicle law, standards of courtesy on the road and attention to safety. All drivers must maintain their insurability. As a condition of employment with SHRA, this employee will be required to complete a COVID-19 vaccination recommended by the Centers for Disease Control and Prevention and approved by the U.S. Food and Drug Administration (including for emergency use) and provide proof of vaccination to the Human Resources Department prior to employment. Closing Date/Time: Continuous
Sacramento Housing & Redevelopment Agency (SHRA) Sacramento, CA, United States
Nov 28, 2021
Full Time
Description Classification: Supervisory Under general direction of the Portfolio Manager, and in accordance with Asset Management principles and practices/Public Housing Assessment System (PHAS) requirements and effective customer service practices: this position plans, directs, monitors, evaluates, supervises and performs a wide variety of on-site property management activities that ensure the prompt and appropriate occupancy of available units. Essential Areas of Responsibility Regional Manager is responsible for accurate and full collection of rents, enforcement of lease conditions and provisions, timely initiation of eviction proceedings, inspection of rehabilitated or repaired units, timely and accurate tenant re-certification, and the maintenance of safe and sanitary property conditions; and to effectively supervise and evaluate the work of maintenance and clerical staff at the site(s). Regional managers will be assigned responsibility for these functions at multiple sites/properties. Education & Experience Education Bachelor's Degree in Property Management, Business Administration or related field plus 2 years related experience (preferred) OR Associates Degree plus 4 years related experience OR 6 years related experience. Experience The desired experience would be in the area of property management with experience in principles and practices of asset management, affordable housing or assisted housing administration, tax credit properties, housing rehabilitation and development programs and practices, managing rental property, supervision, maintenance principles as they pertain to rental housing units, public housing laws, and agency rules, regulations, and standards. Excellent customer service, oral and written communication skills are essential to this position. Knowledge of: Principles and practices of asset management and public or assisted housing administration. Public housing, and housing rehabilitation and development programs and practices. Principles and practices of managing rental property. Principles and practices of supervision, and maintenance principles as they pertain to rental housing units. Public housing laws, and agency rules, regulations, and standards. Ability to: Plan, organize, and coordinate work in a manner conducive to attaining full cooperation. Supervise the work of assigned subordinate personnel. Maintain confidentiality. Analyze, interpret data, and prepare reports. Comprehend and interpret complex rules, regulations, and laws. Establish and maintain effective working relationships with the community and others contacted in the course of work. Communicate complex ideas clearly and effectively both orally and in writing; and speak effectively before groups. Operate a personal computer using various Windows-based applications programs. Job Duties & Responsibilities Plans, organizes and directs the day-to-day site based management and maintenance operations of public housing development(s). Administers rental policies of the Authority and performs and or supervises leasing and occupancy of units. Collects rents and is responsible for re-examinations of tenant income and inspection of units. Supervises maintenance of rental units owned by the Authority. Coordinates and solves problems relative to the Public Housing program. Implements changes in Federal and State regulations. May represent the Authority at the local level in public relations and community affairs. Maintains effective tenant relations. Requisitions materials and supplies. Prepares and/or supervises the preparation of correspondence and monthly activities and status reports. Undertakes special studies and assignments as directed by the Regional Site Manager. Responds to and resolve issues pertaining to programs. Advise Regional Site Manager, in a timely manner, on necessary actions, problems, or requirements. Serves as an advisor to the Regional Site Manager regarding management and operations issues and other department-wide matters. Reviews and prepare comments on proposed Federal, State and local regulations and their prospective impact on department and authority programs. Suggest alternative courses of action, as applicable. Develops departmental policies and procedures implementing Federal, State, and local directives and statutes and Authority policies, and, as applicable, procedures for department activities and programs. Maintains adequate monitoring and reporting systems to ensure the adequacy, quality, and timeliness of work. Holds and conduct regular staff meetings, to include the communication of and training in Authority policies. Responsible for departmental employee training, motivation, supervision, and evaluation. Recommends salary increases and takes disciplinary action as necessary and authorized. Approves leave requests and time cards. Participates in CHARMA safety program Prepares monthly, quarterly, and annual financial reports Prepares budgets and monitoring budget performance Participates in the selection of staff. OTHER DUTIES: All employees may be assigned, and required to carry out, additional duties at any time. An employee with a known disability will only be assigned additional duties when the duty being added is an essential function of the position, or can be carried out with reasonable accommodation. Every employee is expected to participate in discussions of individual, department and Agency performance and work on problem-solving teams as assigned. Any employee serving on a problem-solving team may be asked to carry out the role of team leader Any person driving for Sacramento Housing and Redevelopment Agency must maintain a valid driver's license on his/her person, and demonstrate compliance with the motor vehicle law, standards of courtesy on the road and attention to safety. All drivers must maintain their insurability. As a condition of employment with SHRA, this employee will be required to complete a COVID-19 vaccination recommended by the Centers for Disease Control and Prevention and approved by the U.S. Food and Drug Administration (including for emergency use) and provide proof of vaccination to the Human Resources Department prior to employment. Closing Date/Time: Continuous
Sacramento Housing & Redevelopment Agency (SHRA) Sacramento, CA, United States
Nov 28, 2021
Full Time
Description The Senior Program Analyst is a journey level classification and under general supervision from the assigned supervisor or program manager, performs a variety of professional and specialized functions in support of assigned administrative or operational departments within the Agency. Incumbents are expected to exercise a high degree of initiative and independent judgment in prioritizing and executing work relating to the daily and strategic operations and program activities of the Agency. The position will support the Agency's administration of the State of California Transformative Climate Communities program and other grant programs and related initiatives that support the development of affordable housing and neighborhood improvement. Essential Areas of Responsibility SUPERVISION RECEIVED AND SUPPORT/GUIDANCE EXERCISED • Receives direct supervision from the department /Program Manager/Assistant Director • Receives functional guidance from higher level management/executive staff • Provides technical and directional guidance and training to other staff ESSENTIAL JOB FUNCTIONS The information listed below is meant to serve as samples of job duties and responsibilities for positions in this classification. This list is neither inclusive nor exclusive, but indicative of several types of duties performed. Consequently, this information does not reflect essential functions for any given position in this classification. Participates in the development, implementation and administration of assigned program operations and activities Researches and analyzes a variety of complex data, information, materials, and documentation from various sources to determine most effective course of actions for assigned projects Analyzes and evaluates assigned program's operations and administrative procedures to determine applicability, relevance, and effectiveness to program's goals and objectives; recommending modifications, additions, and/or deletions to policies, procedures, and/or activities as necessary Acts as a resource to clients, Agency staff, other agencies/organizations regarding assigned program/project policies, procedures, and operational activities and the practical application/interpretation of same Monitors and analyzes a variety of legal issuances, financial reports, accounting records/systems, industry laws and regulations, etc. pertaining to assigned program area; summarizing, interpreting, and disseminating relevant information Establishes, maintains, and monitors complex record keeping, filing, and/or tracking systems, to enhance the effectiveness of assigned work functions Develops and coordinates the preparation of requests for proposals, grant applications, compiling necessary data, proofreading and verifying documents and content, coordinating work flow and monitoring timelines. Train staff on the use of department databases and other software programs. Serve as liaison to contractors, residents, municipal and developer partners, and various public agencies. Provide staff support for outreach and community meetings to maximize resident and community stakeholder involvement Education & Experience EXPERIENCE AND EDUCATION GUIDELINES: Any combination of experience and education that would be likely to provide the required knowledge and abilities could be qualifying, as determined by the Agency. A typical way to obtain the knowledge and abilities would be: Experience : 3-4 years experience in administration, program evaluation, budget analysis, contract and amendments, research and analysis. Excellent writing and verbal skills required. Project management experience is highly desirable. Education : Graduation from an accredited college or university with a Bachelor's degree in Business Management, Business Administration, Political Science, Public Administration, Finance or related field of study required. Master's Degree preferred; Master's degree can replace up to one year of experience Licenses and Certificates : Must possess and maintain an applicable California Driver License and a driving record acceptable to the Agency's insurance carrier. Physical Abilities and Work Environment : Position may require prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, bending, squatting and stooping in the performance of daily office activities. Drive during inclement weather conditions. The position also requires frequent grasping, repetitive hand movement and coordination in preparing statistical reports and data using a computer keyboard. Additionally, the position requires near and far vision in reading correspondence, statistical data, and using a computer. Acute hearing is required when providing phone and face-to-face client, staff customer service. The need to lift, drag and push files, paper and documents weighing up to 25 pounds also is required. Job Duties & Responsibilities REQUIREMENTS TO PERFORM ESSENTIAL JOB FUNCTIONS: Knowledge of : Strong knowledge of MS Office, including Word, Excel, PowerPoint and Outlook. Knowledge of grant management including budget tracking, compliance, and reporting. Organizational and planning skills; creativity and problem solving skills. Strong written and verbal communications skills, including ability to communicate with diverse clients. General knowledge of the mission of the Agency and an understanding of the population it serves. Principals and practices of good customer service and supportive listening. Techniques of planning and performing budgetary and organizational analysis. Local, state, and federal redevelopment policy objectives. Ability to : Build relationships and communicate effectively with residents, staff, public officials, service providers, and other stakeholders. Ability to manage time and set priorities amidst multiple tasks and deadlines. Manage complex projects and coordinate multiple tasks. Independently analyze situations and take appropriate action within established guidelines. Maintain confidentiality and discretion. Analyze, interpret data, and prepare reports. Comprehend and interpret complex rules, regulations, and laws. Establish and maintain effective working relationships with the community. As a condition of employment with SHRA, this employee will be required to complete a COVID-19 vaccination recommended by the Centers for Disease Control and Prevention and approved by the U.S. Food and Drug Administration (including for emergency use) and provide proof of vaccination to the Human Resources Department prior to employment. Closing Date/Time: Continuous
Sacramento Housing & Redevelopment Agency (SHRA) Sacramento, CA, United States
Nov 28, 2021
Full Time
Description To perform technical and professional accounting functions in the analysis, interpretation, recording and reporting of the Agency's financial transactions. EXAMINATION: Only up to 50 candidates will be invited to the written examination. Only up to 16 who pass the written examination will be invited to the oral exam. Both the written and the oral must be passed in order to be placed on the eligible list for this classification. Essential Areas of Responsibility Major responsibilities include, but are not limited to the following: preparing weekly check runs for various Federal programs (Housing Choice Voucher, Public Housing, Shelter Plus Care, TLCS, etc.), reconciling accounts, funds, and projects, updating the fixed asset system, assisting accountants as needed, processing accounts payable claims, and processing payroll and tax deposits and preparing various state and federal reporting. Education & Experience AA degree plus 2 years related experience preferred or High School Diploma/GED 4 years related experience in clerical accounting, accounting principles, data processing, and financial record keeping. Job Duties & Responsibilities Financial Examine financial documents, data or transactions to determine reasonableness and accuracy Conduct general to complex research, as needed (i.e. taxability of benefits, litigation, reconciliation, customer service) Draft and implement accounting procedures Prepare entries for correcting journals and first-of-year journals Enter new fixed assets into the IFAS system (interest and fees) Reconcile accounts, funds and/or projects Assist accountants as needed and provide guidance to other staff in accountants' absence Clerical/Administration Prepare and respond to correspondence and other inquiries Enter and update journal entries and other data in IFAS system Test, utilize, update and implement new and existing software Process accounts payable claims Provide external and internal customer service Assist in the planning, development and implementation of internal operations and financial audits Provide customer support and service Housing/Section 8 Prepare 1099s at year's end Prepare HUD budgets and requisitions Conduct internal auditing of Section 8 program (includes developing and implementing audit program) Access HUD regulations, interpret and implement Provide Section 8 lease updates and revenue projections to management Communicate with HUD and other PHAs regarding Section 8 finance issues Loans Set up all loans for servicing Generate purchase orders and create purchase requisition numbers Sign off and mail pay-off quotations Mail 1098 report at year-end Banking Update and maintain check management and fixed asset systems Monitor and track cash flow for cash management forecasting Transfer funds to and from City Treasurer/Bank Update, maintain and create CAFR (SHRA Financial Statement) Reconcile bank statement to General Ledger Reconcile and post fixed assets Create fixed asset and cash and investment audit work papers Update and maintain cash fund and GFAAG fund Create and generate various cash analysis reports Create CDBG Draw down Requests Allocate interest income and fees to the different funds Establish and maintain petty cash funds Communicate with City Treasurer and bank personnel as needed Payroll Process payroll, including gross pay adjustments Prepare various payroll reports Make tax deposits Process and distribute payroll liabilities (AIP) Serve as backup to primary staff OTHER DUTIES: All employees may be assigned, and required to carry out, additional duties at any time. An employee with a known disability will only be assigned additional duties when the duty being added is an essential function of the position, or can be carried out with reasonable accommodation. Every employee is expected to participate in discussions of individual, department and Agency performance and work on problem-solving teams as assigned. Any employee serving on a problem-solving team may be asked to carry out the role of team leader Any person driving for Sacramento Housing and Redevelopment Agency must maintain a valid driver's license on his/her person, and demonstrate compliance with the motor vehicle law, standards of courtesy on the road and attention to safety. All drivers must maintain their insurability. As a condition of employment with SHRA, this employee will be required to complete a COVID-19 vaccination recommended by the Centers for Disease Control and Prevention and approved by the U.S. Food and Drug Administration (including for emergency use) and provide proof of vaccination to the Human Resources Department prior to employment. Closing Date/Time: Continuous
Sacramento Housing & Redevelopment Agency (SHRA) Sacramento, CA, United States
Nov 28, 2021
Full Time
Description PRIMARY PURPOSE OF POSITION : To work at an advanced level, with limited supervision, maintaining and repairing Agency residential and commercial buildings and maintaining grounds and landscaped areas of Agency facilities SUPERVISION RECEIVED AND SUPPORT/GUIDANCE EXERCISED Receives direct supervision from the Maintenance Supervisor Receives lead direction from Maintenance Coordinator Receives functional guidance from higher level staff Provides technical and directional guidance and training to other maintenance staff Essential Areas of Responsibility The Maintenance Worker performs a variety of skilled maintenance functions which may include: Prioritize work orders and create schedules Provide back-up workforce when needed Inspect units for HUD compliance and/or unit turnover maintenance and repair Ensure proper materials and supplies are maintained and stored Assist supervisor in monitoring quality control Provide training and direction for staff Monitor work performance of other maintenance workers on a project-by-project basis and report status to supervisor regularly Use a computer or hand-held device to input job data, code and track invoices, write correspondence and prepare reports Perform duties on an "on-call" status Job Preparation Maintain inventory and order supplies Stock work vehicle with needed supplies and equipment Test, clean and repair tools and equipment Make recommendations on purchases of new equipment and supplies Maintain records and logs of work General Facility Upkeep and Maintenance Work independently, as assigned, to: Complete repairs, such as plumbing, electrical, roofing, appliances and HVAC Repair and hang prepped doors, furniture, counter tops, cabinets, shelving, floor tile and other carpentry items Patch, touch up, paint and finish dry wall and other interior and exterior surfaces Repair and replace locks and hardware Repair or replace windows and doors and coverings such as screens, blinds and drapes Manage electronic systems such as, but not limited to, gate controllers, call systems, video surveillance, and alarms Deliver and install appliances Maintain work vehicle Operate and maintain hand and power tools and equipment Identify major maintenance needs and report to appropriate staff Respond to tenant lock-outs and other emergencies Site & Grounds Maintenance Remove concrete and builds forms; mix and pour to replace concrete Fill holes and patch asphalt Check, install and rebuild sprinkler and other irrigation systems Plant, water, mow, edge and care for lawns Plant, cultivate, prune and water shrubs, trees, flowers and other plants Hoe, rake and sweep weeds and garden debris Pick up trash and debris and take to landfill/transfer station Trim and remove trees and branches Clean off and repair roofs, gutters and downspouts Repair or replace benches, tables, fences, signs, playground equipment and related structures Operate power equipment Education & Experience Any combination of experience and education that would be likely to provide the required knowledge and abilities could be qualifying, as determined by the Agency. A typical way to obtain the knowledge and abilities would be: Experience - Three (3) years experience and proficiency in general maintenance repair work such as glazing, plumbing, electrical, roofing, appliances; HVAC; repair, carpentry such as install doors, furniture, counter top, cabinets, shelving, floor tile, and other carpentry items; hang tape, patch, texture paint, stain drywall and other interior surfaces; repair and install locks and hardware; repair or replace windows and doors and coverings such as screens, blinds and drapes along with emphasis on writing and communication skills Education - Graduation from an accredited high school, or possession of an equivalent certificate or diploma recognized by the State of California (e.g. G.E.D.). College courses in construction technology or a related field are desirable. Licenses and Certificates : Must possess and maintain an applicable California Driver License and a driving record acceptable to the Agency's insurance carrier. Other Requirements : Will be required to take and successfully pass a pre-employment physical examination. Will be required to drive an Agency vehicle during the course of employment. Job Duties & Responsibilities REQUIREMENTS TO PERFORM ESSENTIAL JOB FUNCTIONS: Knowledge of : Methods, materials, tools and practices used in the painting, plumbing, carpentry, heating, air conditioning, and electrical trades. Occupational hazard and safety considerations and precautions of the building, electrical or mechanical trades. Standard practices, processes, and material involved in trades related to building maintenance. Correct use of oral and written English. Ability to : Demonstrate good customer service skills. Make accurate estimates of time and materials required for repair and maintenance work. Keep simple records and make reports. Meet the public effectively and give information regarding grounds and building facilities and Agency regulations. Use and care for tools and equipment employed in the building, electrical, masonry or mechanical trades. E stablish and maintain effective working relationships with co-workers, residents, contractors, and the general public. Follow oral and written instructions. Communicate both orally and in writing. Read, understand, and apply Material Data Safety Sheets (MSDS). Use a computer or hand-held device to input job data, code and track invoices, write correspondence and prepare reports. Lift heavy objects such as refrigerators or ranges into and out of trucks or other carriers with the assistance of other maintenance staff. Perform manual labor throughout the work day. Physical Abilities and Work Environment : Must have the ability to drive a motor vehicle, work indoors or outdoors in a variety of weather conditions. Requires frequent walking, standing, and repetitive use of hands. Occasional physical activities such as sitting, bending, climbing stairs and ladders, squatting, kneeling, working in limited spaces, crawling, stooping, stretching, twisting at the neck and waist, working in awkward and confined spaces, and working at heights. Occasionally lifts and carries items of up to 50 lbs to chest height. Frequently walks over uneven ground. Handles a variety of chemical compounds and solvents used in the cleaning equipment and housing units. Physical and Emotional Demands : The physical demands described here are representative o f those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The inability to cope with a stressful work environment does not constitute a protected disability. Special Working Conditions: Able to work effectively in a fast paced environment. Must be able to report to work on a regular and reliable basis. Must be able to attend meetings and trainings offsite. The employee must occasionally lift and/or move up to 50 pounds, more than 50 pounds with assistance. Specific vi sion abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Exposure to blood borne pathogens. Occasional on-call responsibilities. Amount of Time Categories Never 0 hours Occasionally less to or equal to 3 hours Frequently 3 to 6 hours Constantly 6-8 hours Physical Activity: Amount of Time: Activity: Amount of Time: Balancing Occasionally Lifting/Carrying/ Pushing/Pulling Constantly Bending/Twisting of Back Frequently Reaching Frequently Climbing Occasionally Repetitive Motions Frequently Crawling Occasionally Seeing Constantly Fine Motor Skills Constantly Sitting Occasionally Grasping/Gripping Constantly Standing Constantly Hearing Constantly Talking Frequently Keyboard/Mousing Occasionally Walking Constantly Kneeling/ Crouching Occasionally Mental Activity: Amount of Time: Activity: Amount of Time: Communicate Verbally Frequently Read/Comprehend Occasionally Critical Thinking Frequently Reason and Analyze Frequently Performing Calculations Occasionally Writing Occasionally Environmental Activity: Amount of Time: Activity: Amount of Time: Drives motorized equipment or vehicles Noise level typical of an office Occasionally How frequently are you required to perform work outdoors? Frequently Noise level that requires you to raise your voice to speak to someone 3 feet away Occasionally Is around moving machinery Frequently Work environment is typical of: Maintenance shop Resident units Other building maintenance areas Maintenance areas outdoors Shared time across multiple environments Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of t his job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. PROBATIONARY PERIOD: Employees hired into this classification shall service an initial probationary period of twenty-six (26) weeks of full-time service employment. This twenty-six (26) week period will be used to determine if performance of the employee is satisfactory and if employment should be continued. OTHER DUTIES : All employees may be assigned, and required to carry out, additional duties at any time. An employee with a known disability will only be assigned additional duties when the duty being added is an essential function of the position, or can be carried out with reasonable accommodation. Every employee is expected to participate in discussions of individual, department and Agency performance and work on problem-solving teams as assigned. Any employee serving on a problem-solving team may be asked to carry out the role of team leader. Any person driving for Sacramento Housing and Redevelopment Agency must maintain a valid driver's license on his/her person, and demonstrate compliance with the motor vehicle law, standards of courtesy on the road and attention to safety. All drivers must maintain their insurability. As a condition of employment with SHRA, this employee will be required to complete a COVID-19 vaccination recommended by the Centers for Disease Control and Prevention and approved by the U.S. Food and Drug Administration (including for emergency use) and provide proof of vaccination to the Human Resources Department prior to employment. Closing Date/Time: Continuous
Sacramento Housing & Redevelopment Agency (SHRA) Sacramento, CA, United States
Nov 23, 2021
Full Time
Description Classification: Represented by SHRA Employee Association To provide technical and administrative support in the development, administration and day-today operations of the Real Estate and Construction Services programs and projects Essential Areas of Responsibility The ideal candidate will have excellent customer service and be able to lead multiple projects. Strong spreadsheet, word processing and database computer skills are essential for this position. Education & Experience High School Diploma or GED and 3 years progressive responsible work experience in preparing reports, data collection, and managing databases. Job Duties & Responsibilities Program Operations • Participate in the development of department work processes, procedure manuals and monitoring systems • Provide technical support to staff and management • Type, proofread and edit written reports, contracts and correspondence as required • Establish and maintain record keeping, filing and tracking systems • Provide bookkeeping and secretarial support • Design and update department web site • Maintain petty cash • Check and process invoices • May coordinate the work of others Computer System Support • Participate in the design and implementation of automated databases and other computerized systems • Maintain comprehensive databases • Computerize and automate forms and data collection where possible • Troubleshoot and assist staff with computer processing problems • Prepare reports, newsletters, organizational charts, etc. • Recommend modifications of computerized systems • Create custom queries and reports from databases • Maintain document management system Home Repair Program and Lead Reduction Program (RECS projects) • Perform initial phone contact with potential clients to determine eligibility for program assistance • Describe programs to clients and respond to inquiries • Survey clients to collect income data and other project requirements • Cross verify client information using online software, Program databases and other tools • Perform "intake" for eligible clients • Create case files for RECS Construction Technicians • Prepare and distribute information packets to clients • Perform data entry to conform to HUD program requirements • Investigate complaints and assist with dispute resolutions Closing Date/Time: Continuous
Sacramento Housing & Redevelopment Agency (SHRA) Sacramento, CA, United States
Nov 13, 2021
Full Time
Description The Community Property Representative will provide the Housing Authority's primary interface with tenants at our various properties. Community Property Representative's may reside at the designated property and will be responsible for monitoring the property for security issues, ensuring that the property is maintained in accordance to standards, reporting and/or correcting maintenance problems, showing units, and assisting with inspections. While most of the work is done during normal business hours, this position is expected to be on call after business hours and on the weekends, and may have call out responsibilities at other properties as necessary. Essential Areas of Responsibility ESSENTIAL AREAS OF RESPONSIBILITY General Property Management Collect delinquent rents Draft notices including lease violations, 3-day and 30 day notices Prepare weekly and daily reports, resident communication and move-in/move/out processes Show vacant units to perspective tenants as requested by the central office staff, secure vacant units, and provide vacancy update to central staff Document and communicate tenant complaints and requests to Regional Community Manager and Central Office Report maintenance problems as needed including submitting online maintenance requests Orient and instruct new tenants on property operations and appliance/equipment operation Assist in organizing, planning and implementing unit inspections and resident activities Maintain tenant list Enforce all property rules including parking/valid vehicle registration requirements Update signage, maintain front door entry programming and alarm system information Maintain calendars for community rooms and distribute and post notices and announcements. Respond to alarms (such as fire and nurse pull alarms) and resolve or refer emergencies to appropriate personnel and authorities Inform Regional Community Manager and Central Office staff of potential or actual tenant lease violations Establish and maintain effective and cooperative working relationships with tenant, co-workers and management Attend resident meetings and trainings as required Place recycling bins in parking lots before pick-u, and return bins after pick-up Respond to telephone calls and emails in a timely manner Provide cover for other Property Community Managers at other sites during absences Participate in the annual income certification process for existing and new residents including scheduling appointments, collecting documentation, completing, filing and scanning certification paperwork Process incoming rents in Yardi Daily and Weekly Community Upkeep Walk the full property at the start and end of each day and note any maintenance needs, hazardous conditions, graffiti, or lease violations. Report on the daily log and submit to Regional Community Manager and Central Office corrective action items May perform general light custodial work including picking up debris in common areas Ensure that property maintains attractive "curb appeal" at all times. Education & Experience Education/Experience High school diploma or general education and one year related experience in property management Property Management experience preferably consists of 50 units or more and with affordable housing (tax credit) required. Experience providing customer service/ and working with social services programs preferred Ability to communicate effectively in English both verbally and in writing Job Duties & Responsibilities As a condition of employment with SHRA, this employee will be required to complete a COVID-19 vaccination recommended by the Centers for Disease Control and Prevention and approved by the U.S. Food and Drug Administration (including for emergency use) and provide proof of vaccination to the Human Resources Department prior to employment. Closing Date/Time: Continuous