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Job Description

• Plan, organize, coordinate, and monitor work in support of major information technology infrastructure in the following areas: network and telecommunications, Azure, physical and virtual desktops, mobile devices, data integrity and storage management, backup and recovery, surveillance camera technology, enterprise resource planning (ERP) and document management systems
  
• Complete high level system feasibility studies and requirements analyses to determine needs, and cost benefit analysis to evaluate business value
  
• Perform system reviews to ensure conformance to Information Technology standards
  
• Consult with vendors to resolve system and infrastructure issues
  
• Participate in the selection, evaluation and discipline of employees supervised pursuant to established Districts' and Human Resources Department policies and procedures
  
• Assist in setting and achieving Technical Services Group's goals and objectives aligned with Information Technology's mission statement and core functions
  
• Provide technical advice to professional staff and oversee their training
  

• A valid California Class C driver license
  
• A bachelor's degree in computer science or a closely related field from an accredited college
  
• Status as Senior Systems Analyst with recent experience in systems analysis; OR Five (5) years of experience in computer systems analysis, including one (1) year of supervisory experience. A master's degree in computer science or a closely related field may be substituted for one year of non-supervisory experience
  

• Networking Skills
• Understanding of TCP/IP, DNS, firewalls, and VPNs.
• Ability to diagnose and resolve network-related issues.
• Deep knowledge of Oracle OCI
• Proficient in OCI services, architecture, and best practices.
• Familiarity with resource management, networking, and troubleshooting in OCI.
• Active Directory (AD) Expertise
• Strong understanding of AD structure, user/group management, and domain services.
• Experience with group policies, directory synchronization, and hybrid setups.
• Okta Proficiency
• Expertise in identity and access management (IAM) with Okta.
• Knowledge of single sign-on (SSO) and multi-factor authentication (MFA) implementations.
• Troubleshooting and Problem Solving
• Proven ability to identify, analyze, and resolve complex issues across OCI, AD, and Okta environments.
• VoIP/Telephony
• Strong understanding and ability to diagnose VoIP and telephony issues.

• Proper project management based on industry best practices such as PMP.
• Ability to effectively lead and manage a diverse infrastructure team through clear and consistent communication.
• Effective documentation skills in operations and project management.

• Computer software and programming
  
• Major database systems
  
• Systems analysis and design principles
  
• The relationship between computing technologies and the achievement of the Districts' objectives
  
• Team development concepts
  
• Supervisory concepts and strategies
  

• Interact effectively with management, consultants, and professional, technical and non-technical staff
  
• Supervise and oversee the work of subordinates
  
• Oversee multiple concurrent projects to meet projected deadlines
  

• All applications will be reviewed to determine if the conditions and qualifications for testing are met.
• Candidates must receive qualifying scores on each selection component to move forward in the selection process.
• The selection process will consist of a writing project weighted at 40% and an interview weighted at 60%.
• The writing project is tentatively scheduled for January 16.

• CALPERS: The Districts belong to the California Public Employees' Retirement System (CalPERS), and all monthly status new hires will be enrolled in CalPERS. Most new hires will be enrolled in the defined benefit formula of 2% @ 62 in accordance with the Public Employees’ Pension Reform Act (PEPRA) and are required to contribute to the plan (7.75% for the 23/24 fiscal year). Those who qualify based on current or previous public service may be enrolled in the defined benefit formula in place on December 31, 2012, which was 2% @ 55 and are considered “classic” members. For “classic” members, the Districts pay the “employee share.” Please contact the Human Resources Department for more information regarding contribution rates. Although Districts employees are exempt from Social Security, employees are required by federal law to contribute a percentage of their salary for Medicare coverage.

• DEFERRED COMP MATCH: For some bargaining units, the Districts provides a matching contribution to an eligible deferred compensation plan pursuant to Section 457 of the Internal Revenue Code. The match with each paycheck will be the lesser of: 3% of the employee's base monthly salary as listed in the Salary Schedule; and the amount the employee is contributing with that paycheck. The annual total combined employee and employer contribution are subject to IRS limits.

• MEDICAL: Districts paid. Employees may choose from several HMO and Indemnity plans. As of January 1, 2024, the Districts contribute $2,202.87 per month for medical insurance. Depending on the choice of health plan, the Districts contribution covers all or a large portion of the premium for family coverage.

• DENTAL: Districts paid. The Districts pay the full premium for employee and dependent coverage for a prepaid dental program which provides for most routine dental care through a panel of contracting dentists with no deductibles. Employees are eligible to enroll in an indemnity plan if requested within thirty days after completion of three years of employment (sooner for some bargaining units), or during subsequent open enrollment periods.

• VISION: Employee paid.

• LIFE: The Districts pay for a term life policy. Employees can buy additional types and amounts of life insurance coverage at group rates.

• VACATION: Employees receive 88 hours of paid vacation after one full year of service, increasing up to 128 hours per year after five years, 168 hours per year after 15 years and up to 208 hours after 25 years. Prior to one year of full service, employees are given partial vacation time on January 1, based on the time worked in the preceding year.

• SICK LEAVE : Eight hours of full-pay sick leave per month.

• PERSONAL LEAVE: Employees may use up to 24 hours per calendar year from current sick leave for personal reasons. Some bargaining units allow up to 40 hours per calendar year from current sick leave for personal reasons.

• A rewarding career contributing to society and the environment.
• Flexible work schedules (e.g. 9/80 schedule) depending on the worksite.
• Clear policies and procedures.
• Health and safety programs.
• Carpool opportunities with monetary incentives depending on the worksite.