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Summary

DEFINITION:  The Permit Technician I/II performs responsible technical, administrative and clerical support in the Building and Development Engineering Divisions of the Community Development Department.

SUPERVISION RECEIVED AND EXERCISED:  Receives direct and general supervision from the Permit Services Manager or his/her designee.  No direct supervision of staff is exercised.

CLASS CHARACTERISTICS: Permit Technician I:  This is the entry level class of the Permit Technician series.  This class is distinguished from the Permit Technician II by the performance of less than the full range of duties assigned to the journey-level.  Incumbents work under immediate supervision while learning job tasks, progressing to general supervision as procedures and process of assigned areas of responsibility are learned.

Permit Technician II:  This is the journey level class of the Permit Technician series and is distinguished from the Permit Technician I by the ability to perform the full range of assigned duties with only occasional instruction or assistance as unusual or unique situations arise.

Job Description

EXAMPLES OF ESSENTIAL FUNCTIONS:  (Illustrative Only):  Management reserves the right to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.
 

• Performs public counter work.
• Performs information and direction in person or over the telephone to the public on building issues, applicable local, state and federal engineering and building codes, ordinances, documents, standards and guidelines, process and requirements.
• Reviews, routes, processes and checks minor applications and permits.
• Reviews applications, documents and plan submittals to ensure accuracy and compliance with pertinent laws and established criteria.
• Issues building and engineering permits.
• Verifies that required permits, licenses and insurances have been obtained.
• Calculates processing permit and mitigation fees and provides fee estimates as requested.
• Provides information to the public relating to the status of projects and permits.
• Prepares reports, memoranda and letters pertaining to permitting.
• Collects, records and balances permit related monetary transactions.
• Researches, compiles and analyzes data for special projects and various reports.
• Receives requests for building inspections, enters inspection data, prepares field inspection records and schedules and coordinates inspections, as required.
• Establishes and maintains filing systems including electronic scanning of plans and documents for the Community Development Department.

QUALIFICATIONS:

Knowledge of:  Principles and practices of construction and building permitting; basic construction terminology and fire and building codes sufficient to answer questions and provide information to the public; customer service principles and public relations techniques; office software applications; correct English usage, spelling, grammar and punctuation; organization and operation of the City and outside agencies involved with development approvals and coordination; research techniques, resources and sources of information related to the Building and Development Engineering Divisions.
 
Skill in:  Learning, interpreting, applying and explaining basic local, state and federal regulations and standards; reading and understanding general construction plans and specifications; establishing and maintaining cooperative working relationships with the public, development and business communities, consultants, City staff and others contacted during the course of work; communicating clearly and concisely, both orally and in writing; making accurate mathematical calculations; using a personal computer and software; planning and organizing workload.

Job Requirements

EDUCATION AND EXPERIENCE:  Any combination of training and experience which would provide the required knowledge and skill.  A typical way to obtain the required knowledge and skill would be:
 
Education:  High school diploma or equivalent.  Specialized coursework in building, architecture, or engineering related courses highly desirable.
 
Experience:  Permit Technician I:  One (1) year, full-time equivalent, of technical or administrative experience involving public contact, preferably in a building or engineering division or related field.  Permit Technician II:  Two (2) years, full-time equivalent, of increasingly responsible experience performing permit related duties involving public contact, preferably in a building or engineering division or related field.
 
LICENSES AND CERTIFICATES:  If required to drive, possession and maintenance of a valid California driver's license.  Possession of, or ability to obtain within six (6) months of hire, an International Code Council (ICC) Permit Technician Certificate.
 

PHYSICAL DEMANDS:  Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone.  This is primarily a sedentary office classification although standing in work areas and walking between work areas may be required.  Finger dexterity is needed to access, enter and retrieve data using a computer keyboard, typewriter keyboard or calculator and to operate standard office equipment.  Positions in this classification occasionally bend, stoop, kneel, reach, push and pull drawers open and closed to retrieve and file information.  Positions in this classification occasionally lift and carry reports and records that typically weigh less than 20 pounds.
 
ENVIRONMENTAL ELEMENTS:  Employees work in an office environment with moderate noise levels, controlled temperature conditions and no direct exposure to hazardous physical substances.  Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing department guidelines, policies and procedures.

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