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Job Description

• Processing Workers’ Compensation and Liability claims
• Facilitating and tracking various types of employee leaves
• Contributing to the development and implementation of new HR strategies

• Coordinates and implements recruitment processes for City departments; confers with departments to ascertain departmental needs; coordinates and/or produces recruitment flyers and position announcements; screens resumes and applications; identifies qualified applicants.
• Organizes and administers oral and written examinations and results, including compiling test scores, preparing eligibility lists and candidate information, and coordinating follow-up pre-employment testing.
• Monitors hiring process and/or other testing processes to assure adherence to applicable human resources policies; coordinates and/or conducts oral interviews, establishes eligibility lists, and assists departments in extending job offers.
• Conducts employee orientation sessions for new hires and employee exit interviews for separating employees; informs new employees of benefit program, policies, and related deadlines.
• Performs administrative work related to multi-tiered employee benefits programs that include plans such as retirement, short- and long-term disability, health, life, dental, vision, deferred compensation, and employee assistance.
• Coordinates the employee eligibility and payment computation for employee and retiree benefit and insurance programs for the finance division.
• Responds to employee and retiree questions and complaints; interfaces with third-party administrators to resolve claims appeals and provides guidance in policy interpretation and plan documents.
• Coordinates retirement plan applications and terminations; provides information to employees to increase their awareness of City sponsored benefit programs when selecting their post-service benefit elections.
• Monitors leave of absence programs, ensuring legal compliance; reviews and analyzes FMLA/CFRA applications; makes recommendations and develops employer response; interprets personnel policies and procedures with regards to benefits and paid and un-paid time off options for employees; educates employees and managers on policy and legal compliance regarding leave of absences.
• Receives, reviews, verifies, and processes Personnel Action Forms reflecting vacation time, sick time, compensatory time, holiday time, and leaves of absence to update the payroll system for all City employees; audits such documents for completeness, accuracy, and compliance with rules and regulations.
• Enters new employee, retirement, terminations, and other permanent employee payroll changes into the City's payroll system and ACES online system; maintains records of employee payroll deductions, retirement, insurance choices, garnishments, and other factors related to payroll; prepares reports and payments for various tax, financial and insurance organizations.
• Handles day-to-day administration of workers' compensation program by setting up new claims, communicating with injured employees, supervisors, third party administrator, and medical care providers to provide direction, facilitate, and schedule injured workers' return to duty.
• Receives and processes liability claims/lawsuits; collects and analyzes appropriate documentation; submits documentation to third party administrator.
• Coordinates claims for damage to city vehicles, property, or employee injury; performs investigations, files claims, and notifies appropriate individuals of damages; sends information to Finance for billing.
• Coordinates lost time days with payroll and third party administrator to ensure injured worker receives correct salary and workers compensation benefits.
• Completes and posts required OSHA logs and reports.
• Coordinates and schedules random drug testing for safety sensitive positions; maintains drug testing records; coordinates DMV pull notices.
• Collects and compiles human resources data; prepares or assists in the preparation of monthly, quarterly, and year-end human resources, legal, summary, and technical reports, as directed.
• Conducts salary studies; researches salary and benefit information for use in the collective bargaining process, budget preparation and cost analysis.
• Assists employees and management with the interpretation and correct application of City policies, procedures, and programs; provides advice and assistance regarding employment issues; investigates employee complaints.
• Coordinates the City's training activities, including identifying training needs, arranging for training presenters, working with trainers to ensure the City's needs and expectations are addressed, securing training sites, developing memos, flyers, emails, and voicemails, and providing visual aides and other materials as necessary; maintains training logs and records of completion.
• Makes recommendations for the development and revision of human resources documents, procedures, and forms; assists in the development of policies, regulations, and procedures.
• Conducts special research assignments, gathers data, and prepares reports for consideration by management or special committees.
• Consults with supervisors regarding personnel related issues, needs, and services; counsels employees on personnel programs, policies, and processes; explains program provisions, procedures, and eligibility requirements; and assists employees with forms and human resources documents.
• Conducts surveys and compiles data on administrative, fiscal, human resources, and operational problems or issues.
• Receives and screens visitors and telephone calls, providing a high level of customer service to both external and internal customers; provides information to City staff, other organizations, and the public, requiring the use of judgment and the interpretation of complex policies, rules, procedures, and ordinances.
• Attends to a variety of office administrative details, such as keeping informed of departmental activities, transmitting information, processing contracts and agreements, attending meetings, prepares agendas and takes minutes, and serves on various task forces and committees.
• Performs other duties as assigned.

• Principles, practices and techniques of personnel in a public agency setting, including workers' compensation; recruitment, selection, equal employment opportunity, and employee orientation, compensation and benefit administration, risk management, and employee relations, including the interpretation of laws, regulations, policies, and procedures.
• Computerized payroll systems and computer software and systems related to payroll processes.
• Record keeping, information processing requirements and rules and policies related to the production of an employee payroll.
• Payroll reporting and payment requirements of various state and federal agencies and benefit providers.
• Principles and practices of auditing payroll documents.
• Applicable Federal, State, and local laws, codes, and regulations.
• Modern office practices, methods, and computer equipment.
• Record keeping principles and procedures.
• Computer applications related to the work.
• English usage, grammar, spelling, vocabulary, and punctuation.
• Techniques for dealing effectively with the public, vendors, contractors, and City staff, in person and over the telephone.
• Techniques for effectively representing the City in contacts with governmental agencies, community groups, and various business, professional, educational, regulatory, and legislative organizations.
• Techniques for providing a high level of customer service to public and City staff, in person and over the telephone.

• Interpret, apply, and explain complex laws, codes, regulations, and ordinances.
• Effectively represent the Department and the City in meetings with governmental agencies, contractors, vendors, and various businesses, professional, regulatory, and legislative organizations.
• Prepare clear and concise reports, correspondence, policies, procedures, and other written materials.
• Maintain accurate files and records.
• Maintain confidentiality of sensitive personal information of applicants, employees, former employees, and other maters affecting employee relations.
• Review payroll and other human resources documents for completeness and accuracy.
• Prepare clear and effective financial, statistical, narrative, informational, and educational reports, correspondence, policies, procedures, and other written material.
• Analyze situations and identify pertinent problems/issues; collect relevant information; evaluate realistic options; and recommend appropriate course of action.
• Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; organize own work, set priorities, and meet critical time deadlines.
• Operate modern office equipment including computer equipment and specialized software applications programs.
• Use English effectively to communicate in person, over the telephone, and in writing.
• Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
• Establish and maintain effective working relationships with those contacted in the course of the work.

• Possession of, or ability to obtain, a valid Class C California's driver's license.

• Members of the California Public Employees' Retirement System (PERS). In accordance with the California Public Employees Pension Reform Act of 2013 (PEPRA), the City of Tulare will offer the following retirement benefit (2.0% at 62) to new PERS members beginning January 1, 2013 with three (3) years final compensation. Existing PERS members with no break in service will receive the 2.5% at 55 formula with single highest year.
• City pays a portion of the employee and dependent coverage costs of group medical, dental and vision insurance. An opt-out plan is also available.
• Life insurance - Based on salary.
• Short and long term disability insurance.
• 10 working days vacation per year. Additional days based on years of service.
• 12 days sick leave per year.
• 15 holidays annually: 12 city observed holidays, plus birthday credit and 2 in-lieu holidays.
• Management leave - 64 hours per year.
• Flexible benefit program - IRS Section 125 Plan.
• Deferred compensation plan - 457 Plans available.
• City sponsored clinic - Opening March 1, 2025. Services to include: general medical care and health and wellness coaching. No deductibles, co-pays, or out-of-pocket expenses.