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  • 9-1-1 Communications Supervisor

    250 W. First Street, Prosper, Texas 75078 United States TOWN OF PROSPER, TEXAS Full Time $30.75 - $36.02 Hourly Aug 30, 2025
    Town of Prosper Employer:

    TOWN OF PROSPER, TEXAS

    The Town of Prosper is a community focused on families that is steadfastly committed to small town ideals and providing a quality living experience for all residents.  The Prosper staff has carefully cultivated an environment centered around teamwork and connectivity,  which enables our employees to accomplish our collective goal of providing top-notch services for our residents. We empower employees at all levels to contribute to the Town through our Continuous Process Improvement program, which enables employees at any level to bring forward an idea that they feel could improve the employee or resident experience. In addition to this, we offer multiple opportunities annually for employees to speak with Town Leadership directly and ask any questions they may have. Prosper has and will continue to have exceptional leadership guiding our team and community through the immense growth and development the Town is experiencing. Join our team today! #ProsperWithUs

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    Job Description

    JOB SUMMARY



    911 Communications Supervisor

    Hiring Range: $63,960 - $74,921



    Retirement Benefits (TMRS), 2-to-1 Match

    Medical, Dental, and Vision

    Benefits Effective Within the First 35 days of Employment

    Flex Scheduling Opportunities

    Tuition Reimbursement

    Wellness Benefits

    Training & Continuing Education Opportunities
    Qualifications:
      ◦ Eight (8) years of dispatch experience, with three (3) years in a lead or supervisory role.
      ◦ Any combination of education, training, or experience equivalency will be considered.
      ◦ Must pass a pre-employment drug screening and/or post-offer physical exam.
      ◦ Must possess a valid Texas Driver's License.
      ◦ High School Diploma or G.E.D
      ◦ Must possess Texas Law Enforcement Dispatch Certification.
      ◦ Must possess TCIC/NCIC Certification
      ◦ Must possess NLETS/TLETS Certification .
      ◦ Must possess TTY certification.



    Under general supervision, assists in the management of the division's daily operations, which includes supervising division employees and monitoring Dispatch center. Assists Manager with monitoring procedural adherence in responses to calls for Police, Fire, or Emergency Medical Services (EMS). Supervises and assists assigned staff. Performs the duties of dispatcher as needed.

    EXAMPLES OF DUTIES

    Please follow this link to review the COMPLETE JOB DESCRIPTION and QUALIFICATIONS.

    Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job.

    This job description is not an employment agreement or contract. Town Council has exclusive right to alter this job description at any time without notice.

    The intent of this position description is to provide a representative summary of the major duties and responsibilities performed by incumbent(s) in this position. Incumbent(s) may not be required to perform all duties in this description and incumbent(s) may be required to perform position-related tasks other than those specifically listed in this description.

    The Town of Prosper, Texas, is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the Town will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with Human Resources and/or the Town Manager.

    PROSPER'S PURPOSE - PROSPER IS A PLACE WHERE EVERYONE MATTERS

    Town of Prosper EmployeeBenefits
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    Please mention you found this employment opportunity on the CareersInGovernment.com job board.

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