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  • Water Utilities Dispatcher

    Grand Prairie, Texas United States City of Grand Prairie, TX Full Time $37,065.60 - $48,867.10 Annually Dec 24, 2024
    City of Grand Prairie Employer:

    City of Grand Prairie, TX

      Welcome to the City of Grand Prairie!  We Live Life Grand here – about 200,640 residents call Grand Prairie home, and we’re still growing.  Grand Prairie is the 16th largest city in Texas and the 125th largest city in the United States, but we still have small town values.  We are rated the #1 Best Place to Retire in the U.S., 2nd Happiest City in Texas, 5th Best City for First-Time Home Buyers in Texas, 7th Safest Large City in Texas, and in the Top 50 U.S. Best Place toRaise a Family! We have attractions that draw almost 10 million visitors a year to:  Epic Waters Indoor Water Park showcasing 80,000 square feet of year-round water fun referred to as a “cruise ship on land” The Summit Active Adult Center with state-of-the-art fitness training, indoor infinity edge pool with lap lanes and exercise vortex, theater, game room, sauna PlayGrand Adventures (10-acre, all-accessible playground) is an exciting opportunity to provide a safe and fun playground experience for all ages and abilities (open late 2019) Firehouse Gastro Park restaurant downtown (conversion of historic Firehouse #1) Lone Star Park Thoroughbred Horse Race Track The Theatre at Grand Prairie concert venue Historic Uptown Theater in downtown IKEA, Living Spaces and the Premium Outlet Mall Traders Village Lake Joe Pool Ripley’s Believe It Or Not! And Palace of Wax Epic Central Park, a 172-acre park with five lakes, a Grand Lawn amphitheater, trails and a water and light show Chicken N’ Pickle Bolder Adventure Park The Epic Arts, Fitness and Entertainment Center with $1 million in cardio and strength training equipment, indoor walking/jogging track, group fitness and more Grand Prairie recently welcomed more than 50 new restaurants and retail stores along SH 161, and development continues at a brisk pace. The city offers a vibrant lifestyle, with the best parks in the nation, more amenities than most, affordable to affluent housing and friendly neighbors. City employees work hard to ensure Grand Prairie is known as an organization that creates Raving Fans by delivering world-class service.  Our employee family and elected officials constantly live our values, aggressively move toward our vision and are always looking for ways to make the business of running a city even better.The hard work, positive input and optimism of all our city employees all play a key role in our success.  We look forward to you joining ourteam!

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    Job Description

    Job Summary

    The purpose of this position is to monitor the City's daily water operations. This is accomplished by monitoring the weather to ensure that adequate amounts of water are available during periods of adverse weather conditions and assisting with water production. Other duties include controlling water tank levels; responding to citizens' concerns; communicating with other departments; handling work orders and interacting with other City employees and the general public.

    Essential Job Functions

    • Responds to internal/external customer calls by dispatching calls/relaying information to the appropriate department; communicating with all other departments to ensure resolution to issues; interacting with the billing department when there is no receipt of payment and transmitting work orders to appropriate departments.

    • Monitors the City's water production by documenting water as it is purchased, used, and consumed; and monitoring the weather to determine whether Water/Wastewater sites require service due to adverse weather conditions.

    • Completes work orders by using a computer program to create work orders/service requests; printing the journal log of the shift’s calls, work orders & service requests; closing out work orders and calculating the job costs.

    • Ensures security by monitoring water levels at the Water sites, and vaults on a 24-hour basis; communicating important information to relief personnel; monitoring gate access and contacting the police department in the event of a security breach.

    • Provides administrative support by maintaining records on distribution of on-call phones to appropriate staff; notifying supervisors of on-call phones not picked up and maintaining a key log for water/wastewater sites checked out by outside contractors.

    • All other duties as assigned by a supervisor/manager within your department/division.

    • Regular and consistent attendance and punctuality for the assigned work hours is essential.

    • This position has responsibilities that require lifting up to 10 pounds on occasion.


    Minimum Qualifications

    • Education: High school diploma and GED.

    • Experience: 1 year of related experience.

    • Licenses: Valid Driver's License required.

    • Certifications Required: None.


    The City offers a full range of benefits for full time employees, including, but not limited to the plans as defined in the Benefits Guide. Summary of Benefits

    Closing Date/Time: 1/17/2025 5:00 PM Central

    Special Instructions

    1/17/2025 5:00 PM Central
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    Please mention you found this employment opportunity on the CareersInGovernment.com job board.

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