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Job Description

• Researches and analyzes crime intelligence data; develops and prepares charts, graphs, maps, reports, databases, and related materials to track and present findings related to criminal activity and ongoing investigations.
• Performs a full range of strategic, tactical, and administrative analysis involving the identification and evaluation of crime series, patterns, and trends; conducts studies; prepares predictions based upon previous reported activity and an analysis of typical behavior patterns and provides statistical information to the Department, other City departments, and the public.
• Provides recommendations for directed patrol efforts or problem-solving measures to prevent crime and aid in the arrest of individuals responsible; assists operational and administrative personnel in planning the deployment of resources for the suppression of criminal activities.
• Provide insights that help investigators in identifying suspects and understanding criminal behaviors.
• Researches, analyzes, and collects crime, intelligence and communications data from a variety of sources including various local, statewide, and national law enforcement computer systems including the Records Management System (RMS), Criminal Justice Information System (CJIS), and National Crime Information Center (NCIC); provides support to officers by gathering information from various computer systems including DMV, CLETS, and the County’s KPF system.
• Maintains records and develops complex reports concerning crime, intelligence, and communications analysis; maintains records for in-house statistics; maintains and files crime analysis and management reports; prepares statistical reports as required.
• Communicates with supervisor, City officials, employees, other departments, vendors, service providers, system users, the public, outside agencies, and other individuals as needed to coordinate work activities, review the status of work, exchange information, resolve problems, or give/receive advice/direction.
• Responds to public inquiries about crime statistics in a courteous manner; provides information within the area of assignment; resolves complaints in an efficient and timely manner.
• Develops technical manuals as needed for crime analysis.
• Monitors laws, rules, policies, procedures, and emerging technology in real-time information center operations and crime analysis; recommends new or improved technologies, processes, or procedures.
• Organizes and manages events and functions related to the Real-Time Information Center.
• Participates in emergency management planning, preparation, training, and response.
• Assists in planning, scheduling, prioritizing, assigning, and reviewing the work of staff responsible for performing various activities in the Police Department's Real Time Information Center.
• Performs related duties as assigned.

• Operations, services, and activities of a crime analysis program.
• Principles, practices, methodologies, and techniques of crime analysis, crime prevention, law enforcement, and police records processing.
• Advanced principles of intelligence gathering and analysis.
• Methods and techniques used in research and statistical data collection and analysis.
• Geographic features and locations within the area served.
• Law enforcement reporting requirements, confidentiality practices, and emergency service procedures.
• Methods and techniques of conflict resolution.
• Operational characteristics of modern public safety telecommunications equipment including computer aided dispatch systems, tactical dispatching, and multi-channel radio systems.
• Operational procedures, services, and activities of a Real Time Information Center or communications/dispatcher center, Police Department, and other City departments.
• Pertinent federal, state, and local laws, codes, and regulations.
• Principles, practice, and techniques utilized in emergency management.
• Techniques for effectively representing the City in contacts with governmental agencies, community groups, and various business, professional, educational, regulatory, and legislative organizations.
• Understanding of best practices creation of multimedia material and design
• Understanding of Incident Command Systems (ICS) and National Incident Management Systems (NIMS) models.
• Understanding of various multimedia platforms, their uses, and content distribution techniques.
• Various methods and techniques used in research and statistical analysis.
• Techniques for effectively representing the City in contacts with governmental agencies, community groups, and various business, professional, educational, regulatory, and legislative organizations.
• Recent and on-going developments, current literature, and sources of information related to the operations of the assigned division.
• Methods and techniques of preparing technical and administrative reports, and general business correspondence.
• City and mandated safety rules, regulations, and protocols.
• Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.
• Diversity, equity, inclusion, and belonging concepts and principles, including their significance in organizational dynamics and the functioning of the City and their impact on fostering innovation and collaboration.
• The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
• Current equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.

• Perform statistical research, analysis, and interpretation.
• Analyze various crime data and develop analytical reports.
• Track and present findings related to criminal activity, patterns, and trends.
• Prepare extensive reports, maps, charts, graphs, and other visual aids.
• Recommend and implement goals and objectives for providing crime analysis and research.
• Be available for emergency situations for live content feeds.
• Perform statistical research and interpret statistics.
• Compile, arrange, and present information in a clear and concise manner.
• Effectively manage time with multiple projects under tight deadlines
• Maintain a calm demeanor and process information quickly and accurately in emergency situations.
• Maintain composure, alertness and concentration while working for extended periods of time.
• Maintain confidentiality.
• Operate a variety of telecommunications receiving and transmitting equipment including radio transmitting communication equipment and computer equipment.
• Operate specialized public safety computer systems and applications.
• Prepare extensive reports, maps, charts, graphs, and other visual aids.
• Prepare predictions of criminal activity based upon previous reported activity and an analysis of typical behavior patterns.
• Recommend and implement goals and objectives for providing crime analysis and research.
• Remain flexible in an environment with changing priorities, deadlines, and schedules.
• Respond to requests and inquiries from the general public.
• Understand, interpret, and apply general and specific administrative and departmental policies and procedures as well as applicable federal, state, and local policies, laws, and regulations.
• Work evenings, weekends and holidays as required.
• Work under pressure, exercise good judgment, and make sound decisions in emergency situations.
• Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks.
• Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
• Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
• Engage with a diverse public and workforce, facilitating inclusive service delivery, and implementing equitable city policies.
• Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

• Medical spending up to $3200.00 annually.
• Dependent care up to $5,000 annually.
• Adoption Assistance FSA up to $16,810 annually.

• 2.7% at 55 if hired before 8/12/12.
• 2% at 55 if hired after 8/12/12 and a current Classic member of CalPERS.
• 2% at 62 if hired after 1/1/13 and not a Classic member of CalPERS.

• The City provides Short-Term Disability coverage @ 66.67% of income, up to a maximum benefit of $2,300 per week and Long-Term Disability coverage @ 66.67% of income, up to a maximum benefit of $15,000 per month.
• The City also provides Paid Family Leave coverage @ 60-70% of weekly earnings up to a maximum of $,1623 per week.