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Job Description

• Responds with law enforcement to calls for service involving mental health crisis.
  
• Undertakes case evaluations on a diverse client population for the purpose of assessing problems and determining appropriate types of services, safety planning and treatment efforts.
  
• Provides comprehensive range of support services to community members by providing resources, emergency assistance , and making referrals to other agencies.
  

• Reviews information from written reports, in-person interviews, and officers in the field to assess an individual's risk level and makes recommendations for appropriate responses and services.
  
• Provides support and guidance to law enforcement staff concerning victim advocacy, juvenile and adult crime, domestic violence, chemical dependency, and other services as needed; may respond to emergency callouts.
  
• Acts as liaison with client groups and community organizations.
  
• Collaborates with other social service agencies to develop, plan, and implement special studies designed to establish policies and protocols and enhance social services provided by the County.
  
• Interprets and applies rules, regulations, policies, procedures, laws, and court orders, and explains them to staff, clients, the public, and other agencies.
  
• Provides leadership in the utilization of social work concepts and methodologies; acts as resource specialist and program consultant in field of expertise .
  
• Assists in staff development programs by reviewing current literature, participating in individual or group seminars, training workshops or classes and by the preparation and presentation of instructional or other training methods.
  
• Prepares reports, correspondence and memoranda, documents professional research and case studies.
  
• Prepares and maintains accurate and complete case records.
  
• Completes home visits as required .
  
• Performs related duties as assigned.
  

• Principles and practices of crisis intervention, counseling, and social service programs including but not limited to mental health, substance abuse services and treatment, homelessness, family system counseling and victim advocacy.
  
• Principles, program provisions and requirements, and applicable procedures of criminal justice, victim-witness, multi-disciplinary review, and domestic violence systems and programs.
  
• Social casework principles and practices including group work and community organization.
  
• Available social services, including behavioral health, mental health, financial and housing assistance , counselling services, alcohol/drug addiction recovery, food/clothing, and other similar resources for the homeless population.
  

• Crisis intervention techniques.
  
• Applicable laws, rules and regulations governing the field of public welfare.
  
• Modern office procedures, methods, and personal computer use.
  
• Techniques for effectively representing the City in contacts with governmental agencies, community groups, and various business, professional, educational, regulatory, and legislative organizations.
  
• Recent and on-going developments, current literature, and sources of information related to the operations of the assigned division.
  
• Methods and techniques of preparing technical and administrative reports, and general business correspondence.
  
• City and mandated safety rules, regulations, and protocols.
  
• Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.
  
• Diversity, equity, inclusion, and belonging concepts and principles, including their significance in organizational dynamics and the functioning of the City and their impact on fostering innovation and collaboration.
  
• The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
  
• Current equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.
  

• Communicate tactfully, diplomatically, and objectively with a diverse group of individuals in often-stressful situations involving clients with diverse socio-economic backgrounds, temperaments, and mental capabilities.
  
• Work in stressful, emotional, and confrontational situations.
  
• Perform professional social services including but not limited to family system counseling and victim advocacy.
  
• Conduct independent risk and mental status assessments.
  
• Refer individuals to appropriate social service programs.
  
• Develop appropriate treatment plans for a variety of client needs and situations.
  

• Identify emerging trends related to crime and mental health issues.
  
• Establish and maintain cooperative working relationships with clients, fellow employees, other agencies, and the public.
  
• Prepare clear and concise records, reports, correspondence, and other written material.
  
• Maintain confidentiality of information.
  
• Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks.
  
• Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
  
• Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
  
• Engage with a diverse public and workforce, facilitating inclusive service delivery, and implementing equitable city policies.
  
• Establish, maintain , and foster positive and effective working relationships with those contacted in the course of work.
  

• Possession of, or ability to obtain by the time of appointment, an appropriate , valid California driver’s license. This requirement may be waived for individuals who are unable to obtain a driver’s license due to a disability.
  
• Possession of one of the following valid professional mental health therapy licenses issued by the State of California at the time of application submission. Licensed Clinical Social Worker (LCSW), Marriage and Family Therapist (LMFT), or Licensed Professional Clinical Counselor (LPCC).
  
• Must have the ability to successfully complete a comprehensive background and psychological examination prior to appointment.
  

• Employees may be expected to work overtime, and non-traditional hours, including weekends , evenings, and holidays as required .
  

• Medical spending up to $3200.00 annually.
• Dependent care up to $5,000 annually.
• Adoption Assistance FSA up to $16,810 annually.

• 2.7% at 55 if hired before 8/12/12.
• 2% at 55 if hired after 8/12/12 and a current Classic member of CalPERS.
• 2% at 62 if hired after 1/1/13 and not a Classic member of CalPERS.

• The City provides Short-Term Disability coverage @ 66.67% of income, up to a maximum benefit of $2,300 per week and Long-Term Disability coverage @ 66.67% of income, up to a maximum benefit of $15,000 per month.
• The City also provides Paid Family Leave coverage @ 60-70% of weekly earnings up to a maximum of $,1623 per week.