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Job Description

• Plans, manages, and oversees the daily functions, operations, and activities of the Civic Innovation & Sustainability Division, including programs, services, and activities such as Citywide strategic initiatives, sustainability, urban mobility, and civic innovation programs and projects to support a vibrant, attractive, equitable, and sustainable community.
• Participates in the development and implementation of goals, objectives, policies, and priorities for the division; continuously monitors the efficiency and effectiveness of assigned programs, service delivery methods, and procedures; assesses and monitors workload, administrative, and support systems, and internal reporting relationships; identifies opportunities and makes recommendations for improvement.
• Participates in the development, administration, and oversight of division budget; determines funding needed for staffing, equipment, materials, and supplies; ensures compliance with budgeted funding.
• Participates in the selection of, trains, motivates, and evaluates assigned personnel; works with employees to correct deficiencies; recommends and implements discipline and termination procedures.
• Serves as the City’s Chief Innovation Officer; leads efforts related to continuous quality improvement, data-driven decision-making, use of innovation frameworks, citywide grants strategy, and excellence in service delivery.
• Guides and supports cross-departmental innovation teams working to streamline City policies and procedures, integrate appropriate technology to increase efficiency and ensure equitable service delivery that matches community needs, and promote a culture of continuous learning and improvement.
• Monitors and implements legal, regulatory, technology, and societal changes and court decisions that may affect the work of the division; determines equipment acquisition, training programs, and proceduralchangestoensureretentionofqualifiedstaffandtheprovisionofservicestothecommunity in an effective, efficient, and economical manner.
• Oversees the development of consultant requests for proposals for professional services and the advertising and bid processes; evaluates proposals and recommends project award; coordinates with legal counsel to determine City needs and requirements for contractual services; negotiates contracts and agreements and administers same after award.
• Coordinates City-wide projects that involve multiple stakeholders, elected officials, and/or are public facing and require complex policy analysis or other issues which may be controversial and require precision and care in the planning, development, and adoption phases, coordinates projects and activities across City departments.
• Champions and collaborates across the City organization to further sustainability and innovation related projects and activities in support of City goals and objectives.
• ServesasastaffresourceandinternaltechnicalexpertbyprovidingconsultationandguidancetoCity staff and management with respect to strategic initiatives, LEAN/Six Sigma, human-centered design thinking and other innovation frameworks, policies, procedures, and efforts.
• Develops and maintains partnerships with community partners and external stakeholders, including state, regional, and local organizations to effectively leverage resources, secure grant opportunities, and develop and implement projects to address existing issues.
• Identifies the best method of data collection, analysis, and reporting to inform decision making processes; directs and performs complex professional level data analysis in support of City data needs, quality improvement, performance, and mandated reporting; identifies, analyzes, and interprets trends or patterns in data sets using statistical techniques; and generates reports on a scheduled and ad hoc basis.
• Conducts a variety of division and City-wide organizational and operational studies and investigations; recommends modifications to programs, policies, and procedures as appropriate.
• Oversees City’s grant strategy, including identifying grant opportunities; ensuring cohesive messaging aligned with the City’s brand and vision; supporting departments in developing a clear problem statement, SMART goals and objectives, and performance metrics; tracking and analyzing data in support of grant applications and reporting.
• Participates in and makes presentations to the City Council and a wide variety of committees, boards, and commissions; attends and participates in professional group meetings; stays abreast of new trends and innovations in local government.
• Manages the maintenance of working and official division files; prepares, reviews, and presents staff reports, various management and information updates, and reports on special projects as assigned by the City Manager.
• Responds to public inquiries and complaints and assists with resolutions and alternative recommendations; serves as a spokesperson for the department at a variety of community events, meetings, and other public relations activities.
• Ensures staff observe and comply with all City and mandated safety rules, regulations, and protocols.
• Performs related duties as assigned.

• Administrative principles and practices, including goal setting, program development, implementation, and evaluation, and project management.
• Principles and practices of budget development and administration.
• Principles and practices of employee supervision, including work planning, assignment, review and evaluation, and the training of staff in work procedures.
• Principles and practices of effective leadership.
• Principles and practices of LEAN Six Sigma, human-centered design thinking and other innovation frameworks.
• Principles and techniques for working with groups, cultivating inclusive collaboration, and fostering effective team interaction to ensure teamwork is conducted smoothly.
• Applicable federal, state, and local laws, regulatory codes, ordinances, and procedures relevant to assigned areas of responsibility.
• Organization and management practices as applied to the development, analysis, and evaluation of programs, policies, and operational needs of the assigned area of responsibility.
• Principles and practices of contract administration and management.
• Generalprinciplesofriskmanagementrelatedtothefunctionsoftheassigned area.
• Functions, authority, and responsibilities of an elected City Council.
• Principles and techniques of conducting analytical studies, evaluating alternatives, and making sound recommendations.
• Principles and practices of sustainability, urban mobility, and community resilience.
• Principles and practices of grant strategy and management.
• Pertinent Federal, State, and local laws, codes, regulations, and ordinances.
• Proceduresforplanning, implementing,andmaintainingavarietyofstrategicandinnovativeactivities and programs through community participation.
• Financial, statistical, and comparative analysis techniques and formulas.
• Current social, political, and economic trends and challenges of municipal government.
• Project management principles and practices.
• Technical, legal, financial, and public relations issues associated with the development, implementation, and management of public programs.
• Methodsandtechniquesofdevelopingtechnicalandadministrativereportsandbusiness correspondence.
• City and mandated safety rules, regulations, and protocols.
• Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.
• Diversity, equity, inclusion, and belonging concepts and principles, including their significance in organizational dynamics and the functioning of the City and their impact on fostering innovation and collaboration.
• The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
• Current equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.

• Plan, organize, oversee, and manage the staff and operations of the Civic Innovation & Sustainability Division.
• Develop and implement goals, objectives, practices, policies, procedures, and work standards.
• Prepare and administer large and complex budgets; allocate limited resources in a cost-effective manner.
• Provide administrative, management, and professional leadership for the division.
• Select and supervise staff, provide training and development opportunities, ensure work is performed effectively, and evaluate performance in an objective and positive manner.
• Interpret,apply,explain,andensurecompliancewithfederal,state,andlocalpolicies,procedures,laws, and regulations.
• Learn principles, practices, and procedures of public administration in a municipal setting.
• Evaluate and develop improvements in operations, procedures, policies, or methods.
• Research,analyze,andevaluatenewservicedeliverymethods,procedures,and techniques.
• Effectivelyadministerspecialprojects and grantswithcontractualagreementsandensurecompliancewith contractual obligations.
• Establish plans and programs around sustainability, urban mobility, resilience, and innovation.
• IdentifyandrespondtocommunityandCityCouncilissues,concerns,and needs.
• Cultivateandfosteracultureofcontinuouslearningand improvement.
• Coordinateandcollaboratewithavarietyofinternalandexternalstakeholdersonemerging projects.
• Performquantitativeandqualitativeanalysestoevaluateassignedprojects,programs,and activities.
• Performcomplexandaccuratemathematical calculations.
• Prepareclearandconcisereports,correspondence,policies,procedures,andotherwritten materials.
• Conduct complex research projects, evaluate alternatives, make sound recommendations, and prepare effective technical staff reports.
• Direct the establishment of filing, record-keeping, and tracking systems.
• Independently organize work, set priorities, meet critical deadlines, and follow-upon assignments.
• Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks.
• Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
• Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
• Engage with a diverse public and workforce, facilitating inclusive service delivery, and implementing equitable city policies.
• Establish, maintain,andfosterpositiveandeffectiveworkingrelationshipswiththosecontactedinthe course of work.

• Possessionof,orabilitytoobtainbythetimeofappointment,anappropriatevalidCaliforniadriver’s license. This requirement may be waived for individuals who are unable to obtain a driver’s license due to a disability.
• Possession of, or ability to obtain within one year of appointment, LEAN Six Sigma Green or Black Belt certification.

• Medical spending up to $3,300.00 annually.
• Dependent care up to $5,000 annually.
• Adoption Assistance FSA up to $16,810 annually.

• 2.7% at 55 if hired before 8/12/12.
• 2% at 55 if hired after 8/12/12 and a current Classic member of CalPERS.
• 2% at 62 if hired after 1/1/13 and not a Classic member of CalPERS.

• The City provides Short-Term Disability coverage @ 66.67% of income, up to a maximum benefit of $2,300 per week and Long-Term Disability coverage @ 66.67% of income, up to a maximum benefit of $15,000 per month.
• The City also provides Paid Family Leave coverage @ 60-70% of weekly earnings up to a maximum of $,1623 per week.