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Job Description

• Make a Difference : Join a team driving meaningful change in one of the fastest-growing cities in the nation.
  
• Value and Innovation : Work in an environment where employees are valued and innovation thrives.
  
• Competitive Benefits : Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.
  
• Retirement Security : Plan for the future with the City of Austin Employees' Retirement System.
  
• Sustainable Transportation Options : Commute easily with access to public transit and bike-friendly infrastructure.
  
• Focus on Wellness : Stay healthy through wellness programs, on-site fitness centers, and mental health support.
  
• Career Growth : Advance your skills and expertise with professional development and leadership opportunities.
  
• Modern Workspaces : Work in innovative and sustainable environments that foster collaboration and inspiration.
  

• Leads the implementation of programs and policies for other administrative officers, employees of the City of Austin, and other interested parties.
  
• Provides direction to City departments, offices, programs, and staff regarding how to advance assigned outcomes and associated strategies and policies, including policy and procedural revisions.
  
• Responsible for the full range of management activities, including managing division/section activities, monitoring departmental budget expenditures, developing and revising operating procedures, prioritizing special projects, and coordinating division/section activities with other departments.
  
• Investigates and reports to the City Manager on questions of interdepartmental procedures or interpretation of responsibility.
  
• Assists the City Manager in the orderly and timely conduct of municipal business operations within the context of various laws and regulations.
  
• Collaboratively integrates, coordinates, and recommends changes; and assists in the establishment of programs, policies, strategies, and initiatives for submission to City Council that will aid in maintaining the financial integrity and service levels of various operations of the City of Austin.
  
• In support of the assigned outcome area of portfolio of business, directs the preparation and monitoring of budgets, assists in the negotiation of contracts and agreements, advises on the development of short- and long-range plans, and reports on the City's performance targets.
  
• Serves as the City's primary public face, working closely with various advisory boards and community groups on issues related to the assigned strategic outcome, keeping the City Manager and City Council advised of all pertinent issues affecting the achievement of the outcome.
  
• Supervises research, including benchmarking with other jurisdictions or industry standards, procedural and administrative studies, and preparation of reports recommending solutions, courses of action, or Citywide and departmental performance targets.
  
• Reviews and synthesizes emerging trends and critical issues or challenges facing the City of Austin related to the assigned outcome, convening strategic conversations with other City and community leaders, as appropriate.
  
• Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality and seamless customer service.
  
• Acts for the City Manager in their absence.
  
• Cultivates, maintains, and improves upon key partnerships with external public and private organizations to access the resources necessary to improve the efficiency and quality of the City's results in this outcome area.
  
• Attends Board, Commission, City Council and other public meetings.
  

• Responsible for the full range of personnel oversight, including job assignment, selection, training, evaluation, counseling, resolving work-related problems, and recommendation for dismissal.
  
• Responsible for the full range of management activities, including managing division/section activities, monitoring departmental budget expenditures, developing and revising operating procedures, prioritizing special projects, and coordinating division/section activities with other departments.
  

• Knowledge of public administration principles, including the basic principles of organization, management, and resource allocation.
  
• Knowledge of organization and functions of constituent Austin City government units.
  
• Knowledge of basic laws, ordinances, and regulations underlying a public sector organization, specifically city government.
  
• Skill in convening and facilitating strategic conversations across the organizational boundaries and building inter-organizational collaboration to drive results.
  
• Skill in planning, organizing, and evaluating the activities of a public sector organization.
  
• Skill in building and maintaining effective working relationships with elected officials, members of public boards and commissions, other government officials, members of the media, other key stakeholders, and the general public.
  
• Skill in leading an organization from a values-driven perspective, including such things as equity, innovation, sustainability, and resiliency.
  
• Ability to communicate effectively both orally and in writing.
  
• Ability to adapt one's leadership and management practices to changing circumstances.
  
• Ability to deliver feedback to peers and subordinates in ways that effectively promote personal and organizational learning and improved results.
  

• Data-Driven Innovation Experience - Ability to align public safety initiatives with broader citywide priorities utilizing data.
  
• Inclusive Leadership Expertise - Ability to connect with employees throughout the various units, locations, and shifts across the city.
  
• Crisis Leadership Experience - Ability to navigate crisis situations with strong decision making.
  
• Change Management - Ability to identify and lead change initiatives to move the organization forward in a meaningful way.
  
• Relationship Builder - Ability to effectively build and leverage relationships with internal and external stakeholders and Mayor and City Council.
  

• A detailed and complete Employment Application is required. A Resume and Cover Letter are required and will not be accepted in lieu of a complete online Employment Application.
  
• Verification of employment history dates on resume should match online Employment Application.
  
• Employment history dates must include month and year.
  
• This position has been approved for a Criminal Background Investigation ( CBI ).
  
• To ensure consideration, candidates should apply by December 22, 2025. To apply, candidates must complete this online application. Interested candidates should apply early in the process for optimum consideration.
  
• This position is subject to the Texas Open Records Act.