Behavioral Health Program Manager II* - Office of Patients' Rights

The Job

Be an agent of change and make a difference in delivering health and wellness to millions of residents.

Join a team that is passionate about the services they provide and is committed to making a difference throughout San Bernardino County.

The San Bernardino County Department of Behavioral Health invites qualified professionals to apply for the position of Behavioral Health Program Manager II*. Behavioral Health Program Managers II* are generally responsible for managing administrative program components; overseeing multidisciplinary teams; developing, planning, directing, and evaluating the units/program; fiscal administration of budgets; evaluating and developing personnel/staffing patterns based on program needs; supervising and managing staff; participating in the development and implementation of policies and procedures to ensure efficient and effective delivery of treatment services, etc.

Office of Patients' Rights:

• This position will provide strategic management and structural oversight of the Office of Patients’ Rights, including strategic planning and collaborative engagement with internal and external partners, establishing and implementing required initiatives, protocols and policies to assure proper functioning and systemwide advocacy. This includes multi-layered collaboration with County Lanterman-Petris-Short (LPS) designated facility and non LPS facility administrators, DBH program leadership and executive team members, County Office of the Public Guardian and other County human service and healthcare departments, Hospital Association of Southern California, Superior Court, etc. This position will actively participate and/or facilitate various high-level forums on behalf of DBH Patients’ Rights in the broader interest of DBH client population, and will ensure effective material and guidance is established within Patients’ Rights for DBH staff, partners, LPS facilities, Non-LPS facilities and/or facilities seeking to become LPS-designated. Additionally, this position will make recommendations to Executive leadership, of required modifications and/or improvements and ensure said modifications and/or improvements are initiated within scope of oversight; and oversee implementation, including monitoring effectiveness and reporting to executive management or other stakeholders, based operational updates, identified trends, and other sources. The Patients’ Rights Program Manager II may provide direct supervision to multiple supervisory and/or managerial staff and will be responsible for maintaining subject matter expert knowledge of pending and newly enacted legislation that influences the behavioral health delivery system and impacts patients’ rights and LPS mandates.
  

*Official Title: Mental Health Program Manager II
For additional details, please refer to the Mental Health Program Manager II job description.

The Department of Behavioral Health (DBH) is responsible for providing mental health and substance use disorder services to county residents who are experiencing major mental illness or substance abuse related issues. DBH provides mental health and substance use disorder prevention and treatment services to all age groups, with a primary emphasis on treating children/youth who may be seriously emotionally disturbed, adults who are experiencing a serious and persistent mental illness, and individuals who are experiencing substance use disorders. DBH also provides an array of outreach/engagement, prevention, and early intervention services. DBH's core values are service, integrity, accountability, and trust.

DBH is a unique County Department comprised of eight (8) direct service areas: Community Outpatient and Transitional Age Youth Services; Youth Collaborative and Justice Involved Services; Substance Use Disorder and Recovery Services; 24 Hour and Specialty Services; Adult Justice Involved and Diversion Services; Medical Services; Community Engagement and Equity Services; Office of Patients' Rights and five (5) indirect service areas: Administrative and Fiscal Services; Public Relations and Outreach Services; Program Support Services; Disaster and Safety Unit; and the Office of Compliance. The Department currently has a workforce in excess of 1500 positions and an approximate $800 million-dollar annual budget.

Follow this link to learn more about the Department of Behavioral Health

Follow this link to learn more about San Bernardino County

The list established from this recruitment may be used to fill current and future vacancies as they occur throughout the Department.

EXCELLENT BENEFITS!
To review job-specific benefits, please refer to:
Summary of Benefits
Memorandum of Understanding (MOU)

CONDITIONS OF EMPLOYMENT

Pre-Employment Process: Prior to appointment, applicants must pass a background investigation, which includes fingerprinting and medical exam, which may include drug and/or TB testing. Applicants must be a U.S. Citizen or a permanent U.S. resident.

Travel: Travel throughout the County will be required on a regular basis. Travel within the state is likely to occur two to four times per year. Employees will be required to make provision for transportation (mileage reimbursement is available at current IRS rates). National travel is occasionally required.

Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future.

Minimum Requirements

Education: A Master's or Doctoral degree from an accredited institution in behavioral science, human services, social work, counseling, psychology, public health administration, business/public administration, hospital administration, or closely related field of study.

-AND-

Experience: Must meet ONE of the following two options

Option 1: Three (3) years of full-time equivalent experience in a behavioral health treatment program. Qualifying experience must include a minimum of two (2) years of experience as a full-scope supervisor responsible for planning, directing, and evaluating a mental health program or unit.

Note: Qualifying experience under this option must include administrative supervisory responsibility. Administrative supervision includes participating in the hiring, counseling, disciplinary actions, assigning work, completing work performance evaluations, developing work schedules and approving time off.

-OR-

Option 2: Three (3) years of experience as a manager in an agency providing behavioral health services or social work services. Qualifying experience must include second-level supervision (supervising through subordinate supervisors), budget/fiscal administration, and responsibility for program planning, development, implementation, and evaluation.

Desired Qualifications

The ideal candidate will have experience in the development, implementation, monitoring and oversight of clinical programs and/or a program administratively associated with client population (e.g., patients’ rights, quality management, etc.), as well experience with assessing legislation and ensuring programmatic adherence to laws and regulations.

Selection Process

Application Procedure : There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience , as only the most highly qualified applicants will be referred to the Department. Please ensure all relevant experience is indicated in the Application and responses to the Supplemental Questionnaire, as resumes and other attachments will not be reviewed for the competitive evaluation.

Completing your application with statements such as "see/refer to resume" or "see attached" rather than completing your work history may affect your eligibility or competitive evaluation score. Be sure to clearly describe your experience in meeting the minimum requirements.

If you require technical assistance, follow this link to review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by your internet connection, computer, or browser when submitting an application.

Equal Employment Opportunity (EEO) / Americans with Disabilities Act (ADA):
San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with DisabilitiesAct (ADA) compliant employer, dedicated to ensuring equal employment opportunities for allemployees and applicants.

ADA Accommodation: If you have a disability and need accommodations during the testing process, please submit the Special Testing Accommodations Request Form within one week of the recruitmentfiling deadline.
Veterans’ Preference: Eligible veterans and their spouses or widows/widowers who are not current County employees may receive additional Veterans' Preference points. For details and instructions on how to request these points, please refer to the Veterans' Preference Policy .

For more important details, review the Applicant Information and County Employment Process .

Management Unit

San Bernardino County offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of other voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.

Please review the appropriate Summary of Benefits * for more information

Refer to the appropriate MOU, contact the County’s Employee Benefits and Services Division at (909) 387-5787 or visit the Employee Benefits website for more detailed information.

*Retirement benefits subject to change.

Closing Date/Time: 1/23/2026 5:00 PM Pacific

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• San Bernardino County

• 9093878304

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