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Job Description
POSITION OVERVIEW
Applications Accepted from: All Persons Interested
Service Line/Section: Transportation & Drainage Operations/311 Investigation Team
Location: 611 Walker St, 14th Floor
Workdays & Hours: 7:00am - 4:00pm*
Subject to change*
DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS
Investigates all service requests for traffic related assets and creates work orders as needed within established deadlines. Engages with customers to ensure their reported concerns are clearly understood and serviced appropriately. Utilizes new computer technology, i.e. iPads, tablets, and mobile applications when performing field investigations. Submits work order designs for the placement/removal of traffic assets in accordance with the Texas Manual On Uniform Traffic Control Devices and SOPs. Supports special projects as needed
WORKING CONDITIONS
The position occasionally requires stooping or bending. Occasional very light lifting, such as three or four reams of papers or books (up to 20 pounds or an equivalent weight) may be required.
This is a Department of Houston Public Works Emergency Management position at the Tier II Level.
MINIMUM REQUIREMENTS
EDUCATIONAL REQUIREMENTS
Requires a high school diploma or a GED.
EXPERIENCE REQUIREMENTS
Two years of experience in traffic and street utilization investigations are required.
An Associate’s degree in Drafting, Construction Management or a field related to the work being performed may substitute for two year of the education requirement. A Bachelor’s degree in a field related to the work being performed may substitute for the education and experience requirements
LICENSE REQUIREMENTS
Requires a valid Texas Driver's License and compliance with the City of Houston policy on driving (AP 2-2).
PREFERENCES
* *Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.**
GENERAL INFORMATION
SELECTION/SKILLS TESTS REQUIRED: None
However, the department may administer a skill assessment evaluation.
SAFETY IMPACT POSITION: Yes
If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.
SALARY INFORMATION
Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification.
Pay Grade 15
APPLICATION PROCEDURES
Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during posting opening and closing dates shown. Applications must be submitted online at: www.houstontx.gov .
To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or please call 832.393.6120.
"If you need special services or accommodations, call 832-393-6120. (TTY 7-1-1)
"If you need login assistance or technical support call 855-524-5627.
Due to the high volume of applications received, the Hiring Department will contact you directly, with specific instructions, should you be selected to advance in our recruitment process.
EOE Equal Opportunity Employment
The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.
The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include:- Medical
- Dental
- Vision
- Wellness
- Supplemental Insurance
- Life insurance
- Long-term disability
- Retirement pension
- 457 deferred compensation plan
- Employee Assistance Program
- 10 days of vacation each year
- 11 city holidays, plus one floating holiday
- Compensable Sick Leave
- Personal Leave
- Flexible schedules
- Hybrid-Telework for eligible positions
- Professional development opportunities
- Transportation/parking plan
- Section 125 pretax deductions
- Dependent Care Reimbursement Plan
- Paid Prenatal, Parental and Infant Wellness Leaves
- Healthcare Flexible Spending Account
Closing Date/Time: 12/25/2025 11:59 PM Central -
ABOUT THE COMPANY
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Houston Airport System
Show moreOUR STOREY | HOUSTON AIRPORT SYSTEM
The Houston Airport System provides a safe and dynamic air services network that fosters economic vitality for the transportation industry and facilitates a strong level of global connectivity for a diverse and growing population living throughout the greater Houston region.
OUR MISSION
We exist to connect the people, businesses, cultures and economies of the world to Houston.
OUR VISION
Establish the Houston Airport System as a five-star global air service gateway where the magic of flight is celebrated.
OUR HISTORY
In 1937, as Houston began its ascent to become the energy capital of the world, the city acquired the site of its first major commercial airport, William P. Hobby Airport.
As the City of Houston continued to grow so did the Houston Airport System, adding George Bush Intercontinental Airport in 1969 and Ellington Airport in 1984. Today, George Bush Intercontinental Airport serves as the premier long-haul international airport facility, while Ellington Airport supports both general aviation flights as well as a host of government/military operations. Hobby Airport opened an international concourse and welcomed back international service in October 2015, serving destinations in Latin American and the Caribbean.
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