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Job Description
The Job
Arrowhead Regional Medical Center is recruiting for Supervising Utilization Review Technicians who supervise Utilization Review Technicians and support staff who review medical records to evaluate medical necessity of treatments and identify appropriate diagnosis, validate authorizations for care, and coordinate with insurance carriers to obtain maximum financial reimbursement. In addition, Supervising Utilization Review Technicians assign and review work, provide training and evaluate performance, successfully interface with physicians and act as a liaison with patients; serve as a resource to staff regarding adequacy of documentation and financial requirements related to financial clearance and obtaining authorization from third party payers for care to ensure appropriate reimbursement for services.
For more detailed information, refer to the Supervising Utilization Review Technician job description.
ARROWHEAD REGIONAL MEDICAL CENTER
Located on a beautiful 70-acre campus in Colton, California (50 miles east of Los Angeles), Arrowhead Regional Medical Center (ARMC) is a state-of-the-art, public/nonprofit, 456-bed, university affiliated teaching hospital licensed by the State of California Department of Public Health and accredited by The Joint Commission. The hospital houses a regional burn center serving four counties (San Bernardino, Riverside, Mono and Inyo), a comprehensive stroke center, level I trauma center and a freestanding in-patient behavioral health center. Additionally, ARMC operates five community-based, primary care clinics and over 40 specialty care outpatient services. ARMC is the primary teaching hospital for the adjacently located California University of Science and Medicine (CUSM), the Inland Empire's newest medical school.
To find out more about Arrowhead Regional Medical Center, please visit: www.arrowheadregional.org
Excellent Benefits
To review job-specific benefits, refer to:
Summary of Bene fit s Technical & Inspection
Compensation Plan for General Unit
The County also offers an alternative Modified Benefits Option (MBO) that provides a wage differential.
CONDITIONS OF EMPLOYMENT
Pre-Employment Process : Applicants selected for these positions must pass a background investigation, physical and verification of employment history and education.
Shift Availability: If selected, applicants are required to work various shifts, which may include weekends and holidays. ARMC is a twenty-four hour facility; applicants must indicate their shift availability in the Supplemental Questionnaire of the application. Shift differentials are provided. Sponsorship: San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future.
Minimum Requirements
Candidates must qualify through one of the following options.
Option 1:
Two (2) years of utilization review experience which includes reviewing patient medical records and/or obtaining authorization from third party payers in an acute care hospital.
Option 2:
Three (3) years of experience processing justification for referrals, financial screening, obtaining financial clearance or insurance verification in an outpatient clinic setting.
Option 3:
Three (3) years of experience processing insurance reimbursement in a health care environment.
Substitution: 15 semester (23 quarter) units of completed college coursework in healthcare or business administration, health information management, public health, or a closely related field may substitute for up to six (6) months of the required experience.
Desired Qualifications
The ideal candidate will possess English/Spanish bilingual skills, excellent interpersonal and customer services skills, utilization review expertise, supervisory experience, and a working knowledge of operative services and surgery scheduling. In addition, the desired candidate is proficient in Microsoft Excel and fiscal matters.
Selection Process
Application Procedure : Please complete and submit the online employment application and supplemental questionnaire by 5:00PM on Friday, December 12, 2025. Resumes will not be accepted in lieu of the application and/or supplemental questionnaire.
There will be a competitive evaluation based on a review of the Application and Supplemental Questionnaire. It is to your advantage to include as much relevant and detailed work experience as possible.
To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records.
If you need technical assistance, follow this link to review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by your internet connection, computer, or browser when submitting an application.
Equal Employment Opportunity (EEO) / Americans with Disabilities Act (ADA): San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, dedicated to ensuring equal employment opportunities for all employees and applicants.
ADA Accommodation: If you have a disability and need accommodations during the testing process, please submit the Special Testing Accommodations Request Form (Download PDF) within one week of the recruitment filing deadline.
Veterans’ Preference: Eligible veterans and their spouses or widows/widowers who are not current County employees may receive additional Veterans' Preference points. For details and instructions on how to request these points, please refer to the Veterans' Preference Policy .
For more important details, review the Applicant Information and County Employment Process
Supervisory Unit
San Bernardino County offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of other voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.
Please review the appropriate Summary of Benefits * for more information
Refer to the appropriate MOU, contact the County’s Employee Benefits and Services Division at (909) 387-5787 or visit the Employee Benefits website for more detailed information.
*Retirement benefits subject to change.
Closing Date/Time: 12/12/2025 5:00 PM Pacific -
ABOUT THE COMPANY
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San Bernardino County
Show moreSan Bernardino County is located in the heart of Southern California, home to over 2 million residents, encompassing 20,160 square miles from the Nevada State line and the Colorado River to the LA County line. This gives San Bernardino County a diverse climate and geography, from mountains as high as 11,502 feet, to the desert as low as 181 feet, and beautiful valleys in between. Pristine lakes and rivers, snow-capped mountain resorts, flowering deserts, and many other family-oriented recreational attractions take advantage of the natural assets of the area, most within an hour's drive. Families enjoy affordable housing, excellent schools, colleges and universities, and easy access to airports, hospitals, libraries, and parks. The County provides a safe, clean and healthy environment for residents. A variety of shopping and business opportunities abound, in this, the largest County in the contiguous United States.
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