Administrative Support Assistant - Receptionist

Are you a passionate support professional looking for a great opportunity with even better benefits? If you enjoy providing high-quality support in a fast-paced environment, we would love to speak with you!

As an Administrative Support Assistant, you will have the opportunity to build for a stronger tomorrow by applying your diverse background, education, and work experiences to leading receptionist desk activities and serving as a liaison for a variety of support functions and services for the East Region Facilities Operations Team.

You will be a high-value contributor to our organizational culture and support the mission and vision of FMDC. Every day is an opportunity to make an impact on the future, your community, and the State of Missouri!

This position has potential for long-term career growth! It is classified as an Administrative Support Assistant (click to learn more).

This position is with the Office of Administration Division of Facilities Management, Design, and Construction (OA-FMDC) supporting the East Region Facilities Operations Team. OA-FMDC is committed to strengthening the State’s investments while providing a safe and secure environment through innovative design solutions and excellent customer service.

FMDC Vision - Building for a Stronger Tomorrow (BFAST)

• Prioritize excellent customer service for a wide and diverse network of internal and external stakeholders, including but not limited to internal teams, state agencies, state officials, contractors, and the public.
• Manage front desk reception duties and ensure excellent customer service when answering phones, directing inquiries, receiving visitors and guests, and coordinating deliveries.
• Prioritize and execute a variety of administrative tasks such as sorting mail, maintaining logs and records, coordinating fleet vehicles, booking training and travel arrangements, coordinating requests for maintenance and housekeeping services, and distributing State ID badges.
• Ensure compliance of regional contractors in the Chesterfield State Office Building per approved badge access provisions.
• Work closely with OA-Accounting and OA-FMDC team members to review and ensure accurate preparation and processing of fiscal, purchasing, and related documents for business activities.
• Collaborate and build a positive rapport with team members and other agencies to ensure timely and accurate processing of business activities.
• Establish and maintain various filing and record systems utilizing a variety of software applications such as Microsoft Office suite, Adobe, SharePoint, OneDrive, and others.
• Operate under general supervision; receive and act upon direction, guidance, and feedback on performance for continuous improvement.
• Carry state-issued cell phone with you during work shift and bring work cell phone home with you after your normal shift ends. While off shift, team members shall respond timely to urgent texts, phone calls, voicemails, chat messages, and emails. It is pertinent to note that having your state-issued cell phone on does not mean you are on call after your work shift ends.
• Assist with special projects and other duties as assigned.

• Ability to communicate, collaborate, and operate with integrity in a manner that inspires trust and builds positive rapport with a diverse group of stakeholders and the public.
• Ability to manage numerous time-sensitive projects independently or as part of a team with a growth mindset.
• Exceptional problem solving, customer service, and verbal and written communication skills.
• Excellent time management, organizational, and planning capabilities.
• Ability to foster an environment of positivity, collaboration, transparency, effective communication, trust, and teamwork.
• Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.
• Excellent attendance, work ethic, attention to detail, conflict management, and critical thinking skills.
• Ability to learn new tasks quickly and willingness to work in a fast-paced environment with short deadlines and changing priorities.
• Six or more months of experience in office support work; and possession of a high school diploma or proof of high school equivalency. (Substitutions may be allowed.)
• Possess and maintain a valid driver’s license from Missouri or from an adjacent state if you reside outside of Missouri.

Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant.

Successful background check results are required for employment in this position. This may include background checks involving a candidate's name and/or fingerprints and other screenings as needed for the specific position. Authorization to work in the United States is a prerequisite of employment. The Office of Administration will not sponsor applicants for work visas. The salary indicated represents a base pay rate. If the individual selected or the position is eligible for a pay differential (e.g., shift, security, or years of service), it will be added to the total compensation in your paycheck. A pay differential does not raise your base pay.

This position is in an office environment and job duties may include prolonged periods of seated work at a desk, typing, written and verbal communication, problem solving, and the occasional ability to lift/carry up to 50 pounds. This list is not all inclusive, but a general representation of duties that may be encountered in this position; however, other duties may be assigned contingent upon business needs. Please note, this position is considered a “Category 2” under the Fair Labor Standards Act (FLSA), meaning the incumbent will be compensated for overtime (hours actually worked over forty hours in a workweek) at the rate of time and one-half.

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .

OARecruiters@oa.mo.gov

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• State of Missouri

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