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  • Clerk - Recorder Services Technician

    Martinez, California United States Contra Costa County, CA Full Time $57,909.48 - $70,389.36 Annually Nov 19, 2024
    Contra Costa County Human Resources Department Employer:

    Contra Costa County, CA

    The County of Contra Costa, California was incorporated in 1850 as one of the original 27 counties of the State of California, with the City of Martinez as the County Seat.  Contra Costa County is home to more than one million residents. Comprised of 19 cities and many established communities in the unincorporated area, it is the ninth most populous county in the state. The most notable landmark in the county is Mount Diablo, rising 3,849 feet at the northern end of the Diablo Range. It is the centerpiece of Mt. Diablo State Park, one of many recreation areas residents and visitors can enjoy. The East Bay Regional Park District is comprised of more than 100,000 acres within 65 parks, including more than 1,200 miles of trails. Our Mission: Contra Costa County is dedicated to providing public services which improve the quality of life of our residents and the economic viability of our businesses. Our Vision: Contra Costa County is recognized as a world-class service organization where innovation and partnerships merge to enable our residents to enjoy a safe, healthy and prosperous life. Our Values: Contra Costa County serves people, businesses and communities. Our organization and each one of our employees value: Clients and communities Accountability Partnerships Fiscal prudence Quality Services Organizational excellence   Featured Image by My Nguyen- Miller Knox Regional Shoreline (2019)

    Job Description

    The Position

    Bargaining Unit: Local 2700 - General Clerical Unit

    Why join the Contra Costa County Clerk-Recorder's Office?
    The Clerk-Recorder Department is responsible for preserving real property records of every parcel in the County in perpetuity, as well as all vital events (i.e. birth, death, and marriage) occurring in the County, ensuring these records are maintained and available pursuant to government code. The Office of the County Clerk-Recorder is recruiting to fill two vacant Clerk-Recorder Services Technician position.

    A few examples of how we strive to exceed the expectations of our customers and constituents include services such as “Destination Weddings” which allow us to offer ceremonies at locations that highlight the landmarks and beauty of Contra Costa, our “Records Within Reach” program that allows us to be present at events to bring vital record services directly to our communities and our Extended Hours on the first and third Thursday of each month when we are open until 6:30 pm to offer services to those who cannot come visit during regular office hours.

    The Department prides itself on providing consistently excellent customer service and has a continual focus on improving and expanding the services it provides to the communities of Contra Costa. We offer a fast-paced, progressive, diverse, and professional work environment with a commitment to the well-being of our staff.

    The Office of the County Clerk-Recorder is recruiting to fill two vacant positions as Clerk-Recorder Services Technician.

    We are looking for someone who is:
    • Customer service oriented. You will be working with the public regularly
    • Detail focused. You will be responsible for ensuring the accuracy of customer transactions
    • Flexible. You will need to respond to changing assignments throughout the day
    • A team-player. You will need to collaborate with others as well as complete assignments independently
    • Honest. You should be able to demonstrate professional and ethical behavior in all situations
    What you will typically be responsible for:
    • Fulfilling customer requests via in-person, mail, and online; ensuring all requirements of each application are met
    • Verifying document images and associated index of all recorded documents
    • Answering calls from customers
    • Providing technical support as needed
    • Filing applications and documents
    • Performing ceremonies
    A few reasons you might love this job:
    • You will work in a dynamic department with opportunities to excel
    • Year-round events for engaging with, and showing appreciation for staff and coworkers
    • Abundant learning opportunities through in-person and online classes
    • Participation in innovative programs that provide services outside the office
    A few challenges you might face in this job:
    • Assignments vary from long-term to abrupt changes based on staff availability and workflow
    • You may need to deal with difficult customers
    Competencies Required:
    • Attention to Detail: Focusing on the details of work content, work steps, and final work products
    • Customer Focus: Attending to the needs and expectations of customers
    • Adaptability: Responding positively to change and modifying behavior as the situation requires
    • Displaying Ownership and Accountability: Holding self and others accountable for measurable high-quality, timely, and cost-effective results
    • Writing: Communicating effectively in writing
    • Oral Communication: Engaging effectively in dialogue
    • Delivering Results: Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks
    • Reading Comprehension: Understanding and using written information
    • Building & Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships
    • Teamwork: Collaborating with others to achieve shared goals
    • Learning Agility: Seeking learning opportunities and applying the lessons to one’s work
    • Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability
    To read the complete job description, please visit the website, https://www.governmentjobs.com/careers/contracosta/classspecs/760406 .

    The eligible list established from this recruitment may remain in effect for 6 months.

    Minimum Qualifications

    License Required: Possession of a valid California motor vehicle operator's license. Out of state valid motor vehicle operator's license will be accepted during the application process.

    Education: Possession of a high school diploma, G.E.D. equivalency or high school proficiency certificate.

    Experience: Two (2) years of full-time, or its equivalent, clerical or technical experience using spreadsheets, word processing and database management programs. At least (6) six months of the required experience must have included performing duties related to technical clerk and recorder responsibilities for a County Clerk-Recorder's Office or six (6) months of full-time, or its equivalent, experience receiving and examining legal documents affecting title to real and personal property, or indexing real and personal property and other legally acceptable documents in an escrow office, title company or other similar institution.

    Selection Process

    Application Filing and Evaluation: All applicants must apply online at www.cccounty.us/hr and submit the information as indicated on the job announcement and supplemental questionnaire by the final filing date. Online Multiple-Choice Test: A multiple-choice test will be conducted online to measure candidates' competencies as they relate to the job. These may include but are not limited to Attention to Detail, Customer Focus, Adaptability, Displaying Ownership and Accountability, Reading Comprehension, Building and Maintaining Relationships, and Professional Integrity and Ethics. (Weighted 100%). The assessment will be administered remotely using a computer. You will need access to a reliable internet connection to take the assessment. Departmental Hiring Interview: To be scheduled once the eligible list is established.

    Tentative Dates:

    Online Multiple-Choice Test: December 11, 2024 - December 16, 2024

    The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices.

    For recruitment-specific questions, please contact Sanyukta Mohan Singh at Sanyukta.Singh@hrd.cccounty.us . For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1 855-524-5627.

    CONVICTION HISTORY
    After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources Department will contact you to schedule a fingerprinting appointment.

    DISASTER SERVICE WORKER
    All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned and to return to work as ordered in the event of an emergency.

    EQUAL EMPLOYMENT OPPORTUNITY
    It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.

    To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits

    Closing Date/Time: 12/3/2024 11:59 PM Pacific

    Please mention you found this employment opportunity on the CareersInGovernment.com job board.

LATEST JOBS

Top Records Management Jobs in the United States

Top Records Management Jobs in the United States
 

What is Records Management?

Records management involves creating, maintaining, storing, and securely disposing of records. This process ensures that documents comply with legal regulations and organizational policies. Records management is vital in improving transparency, reducing risk, and supporting business decision-making. Whether dealing with physical or digital files, proper records management is essential across various industries, including government, healthcare, finance, and education.

 

Career Paths in Records Management Jobs

Records management jobs offer a range of opportunities for professionals. Some of the most common roles include:

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  • Records manager
  • Archives manager
  • Information manager

With more experience, there are advancement opportunities, such as:

  • Senior records manager
  • Director of records management
  • Chief information officer

Specializations include digital preservation, archival research, and records appraisal. Professionals can also explore related fields such as compliance, data management, and information technology. The exact career path depends on your location, industry, and level of expertise.

 

Top Industries Hiring for Records Management Jobs

Many industries need professionals in records management jobs, including:

  • Government agencies: Organizations like the National Archives and Records Administration (NARA) hire professionals to maintain compliance and secure records management.
  • Healthcare organizations: Hospitals and research institutions need records management experts to manage patient records and adhere to regulations.
  • Financial institutions: Banks, insurance companies, and investment firms require records management to ensure regulatory compliance and data protection.
  • Educational institutions: Schools, colleges, and universities employ records managers to handle student records and other institutional data.
  • Private companies: Law firms, consulting firms, and other businesses rely on records management professionals to keep their records secure and organized.
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Key Skills and Qualifications for Records Management Jobs

A bachelor’s degree in business administration, information science, or a related field is often required to succeed in records management jobs. Key skills include:

  • Strong organizational and problem-solving abilities
  • Effective communication and team coordination
  • Familiarity with records management software and technology

It is also important to handle technical requirements, such as verifying you are human when accessing sensitive records or systems. Certifications like Certified Records Manager (CRM) or Certified Information Professional (CIP) benefit career growth.

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Job Outlook and Salary for Records Management Jobs

The job outlook for records management jobs is promising as more organizations recognize the importance of compliant record-keeping. On average, records managers in the United States earn around $60,000 per year, although salaries vary by industry, location, and experience.

Professionals in these roles may encounter technical issues, such as a ray ID error when accessing certain online records management systems. These technical difficulties usually take a few seconds to resolve. As more industries rely on accurate records management, the demand for skilled professionals will continue to grow.

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Top Cities for Records Management Jobs

Several U.S. cities are known for their demand for records management jobs. These cities are home to industries that heavily rely on data management and compliance:

  • Washington, D.C.: The concentration of government agencies makes this city a hub for records management professionals.
  • New York City: Financial institutions and law firms create significant demand for records managers in this city.
  • Los Angeles and San Francisco: These cities’ tech and entertainment industries rely heavily on efficient records management.
  • Chicago and Houston: These cities are centers for healthcare and finance, driving demand for records management professionals.
  • Boston, Philadelphia, and Atlanta: Each city offers numerous opportunities for records managers.
 

Resources for Records Management Job Seekers

For those pursuing a career in records management, there are various resources available:

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  • National Archives and Records Administration (NARA): Offers job listings and resources for professionals in the field.
  • Society of American Archivists (SAA): Provides job listings, training, and certification programs.
  • Institute of Certified Records Managers (ICRM): Offers certifications and resources for records managers.
  • Records Management Society (RMS): Provides networking and job listings for professionals.

Additionally, online job boards like LinkedIn and Indeed are great resources for finding records management jobs.

 

Education and Training for Records Management Jobs

Education and training are crucial to advancing in records management. Many universities offer business administration, information management, or records management degree programs. Additionally, certifications such as CRM or CIP can enhance your career opportunities.

Professionals in records management should also be prepared to troubleshoot minor issues, such as when a site requires verification or when systems are slow to respond. Staying up to date with industry best practices and evolving technologies is essential for success.

 

Career Advancement in Records Management

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Advancing in records management jobs offers numerous pathways for growth. With experience, professionals can move into senior roles, such as director of records management or chief information officer. Other ways to advance include earning certifications like CRM or CIP, specializing in digital preservation, and expanding professional networks.

By attending industry conferences and participating in training, professionals can stay ahead of industry trends and improve their skills. Staying adaptable is key as records management evolves with new regulations and technology.

 

Conclusion

Records management jobs are essential to ensuring compliance, security, and efficiency across industries. As more organizations recognize the importance of effective records management, the demand for skilled professionals grows. Whether in government, healthcare, or finance, records managers are crucial in keeping information safe and accessible.

By focusing on education, certification, and staying current with industry trends, records management professionals can advance their careers and contribute to their organizations’ success. Managing sensitive information efficiently, staying ahead of technological updates, and ensuring smooth operations may take a few seconds, but it ensures long-term success in this essential field.

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