Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor's degree from an accredited college or university with major coursework in related field plus five (5) years of related experience. Any equivalent combination of education and/or experience may be considered for the minimum qualifications. Licenses or Certifications: None. Notes to Applicants The Development Services Department assist homeowners, business owners, and contractors when they build, demolish, remodel or perform any type of construction to ensure compliance with applicable city and building codes. This position will provide leadership to our customer interface including, intake for building and land development review, the service center, correction and exemption consultations, notifications and reception. As the manager of this unit, you will be charged with problem-solving and oversight of an essential part of the daily operations for Development Services. DUE TO COVID -19 all interviews will be conducted via Microsoft Teams 365 virtually . A cover letter and resume must be submitted, but will not substitute for a complete online City of Austin employment application. A detailed complete online City of Austin employment application is required to help us better evaluate your qualifications, and will be used to determine salary if you are selected for this position. Employment history dates must include month and year. THE DEPARTMENT MAY CLOSE THIS JOB POSTING AT ANY TIME AFTER 7 DAYS . Pay Range Commensurate Hours Monday - Friday. 8 A.M. - 5 P.M. Job Close Date 08/23/2020 Type of Posting Reserved for City Employees Department Development Services Dept Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location PDC - 6310 Wilhelmina Delco Dr. Preferred Qualifications In-depth knowledge of the City of Austin's permitting and plan review process Experience managing a large/diverse group of employees that provide operational support to an organization. Experience in the design, implementation and management of over-arching process improvements that have a major impact on an organizations effectiveness. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Directs the programs/projects/activities of the division/section. 2. Prepares and monitors division/section budget. 3. Sets division policy and ensure division is aligned with Department goals. 4. Oversees/performs contract development, preparation, and monitoring. Performs economic forecasting and evaluation of division/section related programs. 6. Prepares financial summaries/reports for management review. Develops and establishes goals and priorities for departmental programs. Performs short term, long term planning. 6. Provides review of and/or prepare technical reports. Conducts needs assessment studies. 7. Evaluates program operations for effectiveness and efficiency to include workforce utilization. 8. Ensures compliance with federal, state, and city codes, ordinances and regulations. 9. Enforces quality assurance/quality control initiatives. 10. Serves as member of and/or coordinate with various boards, commissions, etc. Provides technical advice and assistance to citizens, City Management, contractors, etc. Responsibilities - Supervisor and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection, training, evaluation, counseling and recommendation for dismissal. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of Watershed programs and activities. Knowledge of fiscal planning and budget preparation. Knowledge of Federal, State and Local laws. Knowledge of city practice, policy and procedures. Knowledge of supervisory and managerial techniques and principles. Skill in oral and written communication. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software. Skill in data analysis and problem solving. Skill in planning and organizing. Ability to work with frequent interruptions and changes in priorities. Ability to establish and maintain good working relationships with other city employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires graduation with a Bachelor's degree from an accredited college or university with major coursework in related field plus five (5) years of related experience. Any equivalent combination of education and/or experience may be considered for the minimum qualifications. Do you meet the minimum qualifications? Yes No * Are you a current City of Austin employee? Yes No * If identified as a top candidate, do you agree to a Criminal Background Investigation (CBI)? Yes No * Describe your knowledge of the City of Austin's Permitting Process and provide examples of how you were involved with the permitting process in your work assignments. (Open Ended Question) * Select the answer that most closely matches your role in creating a strategic plan for an organization or unit. I have not been in a position to create a strategic plan, but I would like to start. I have actively participated in planning projects and goals. I have led visioning and strategic sessions to make a strategic plan. * Describe your supervisory or lead experience. Include the number of direct reports you have managed (full responsibility for SSPR/performance management, hiring, development, and discipline). If you have not managed direct reports, describe your experience in a lead role. (Open Ended Question) * Select the answer that best describes how you have used performance metrics to help manage a workgroup in the past? I haven't yet but I understand the importance of metrics in determining project goals. I have monitored my group or my metrics for management. I have created new measures that help my group function. I have worked with the department (not just my group) to create and publish new metrics that have moved the organization forward. Optional & Required Documents Required Documents Cover Letter ResumeOptional Documents
Aug 15, 2020
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor's degree from an accredited college or university with major coursework in related field plus five (5) years of related experience. Any equivalent combination of education and/or experience may be considered for the minimum qualifications. Licenses or Certifications: None. Notes to Applicants The Development Services Department assist homeowners, business owners, and contractors when they build, demolish, remodel or perform any type of construction to ensure compliance with applicable city and building codes. This position will provide leadership to our customer interface including, intake for building and land development review, the service center, correction and exemption consultations, notifications and reception. As the manager of this unit, you will be charged with problem-solving and oversight of an essential part of the daily operations for Development Services. DUE TO COVID -19 all interviews will be conducted via Microsoft Teams 365 virtually . A cover letter and resume must be submitted, but will not substitute for a complete online City of Austin employment application. A detailed complete online City of Austin employment application is required to help us better evaluate your qualifications, and will be used to determine salary if you are selected for this position. Employment history dates must include month and year. THE DEPARTMENT MAY CLOSE THIS JOB POSTING AT ANY TIME AFTER 7 DAYS . Pay Range Commensurate Hours Monday - Friday. 8 A.M. - 5 P.M. Job Close Date 08/23/2020 Type of Posting Reserved for City Employees Department Development Services Dept Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location PDC - 6310 Wilhelmina Delco Dr. Preferred Qualifications In-depth knowledge of the City of Austin's permitting and plan review process Experience managing a large/diverse group of employees that provide operational support to an organization. Experience in the design, implementation and management of over-arching process improvements that have a major impact on an organizations effectiveness. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Directs the programs/projects/activities of the division/section. 2. Prepares and monitors division/section budget. 3. Sets division policy and ensure division is aligned with Department goals. 4. Oversees/performs contract development, preparation, and monitoring. Performs economic forecasting and evaluation of division/section related programs. 6. Prepares financial summaries/reports for management review. Develops and establishes goals and priorities for departmental programs. Performs short term, long term planning. 6. Provides review of and/or prepare technical reports. Conducts needs assessment studies. 7. Evaluates program operations for effectiveness and efficiency to include workforce utilization. 8. Ensures compliance with federal, state, and city codes, ordinances and regulations. 9. Enforces quality assurance/quality control initiatives. 10. Serves as member of and/or coordinate with various boards, commissions, etc. Provides technical advice and assistance to citizens, City Management, contractors, etc. Responsibilities - Supervisor and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection, training, evaluation, counseling and recommendation for dismissal. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of Watershed programs and activities. Knowledge of fiscal planning and budget preparation. Knowledge of Federal, State and Local laws. Knowledge of city practice, policy and procedures. Knowledge of supervisory and managerial techniques and principles. Skill in oral and written communication. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software. Skill in data analysis and problem solving. Skill in planning and organizing. Ability to work with frequent interruptions and changes in priorities. Ability to establish and maintain good working relationships with other city employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires graduation with a Bachelor's degree from an accredited college or university with major coursework in related field plus five (5) years of related experience. Any equivalent combination of education and/or experience may be considered for the minimum qualifications. Do you meet the minimum qualifications? Yes No * Are you a current City of Austin employee? Yes No * If identified as a top candidate, do you agree to a Criminal Background Investigation (CBI)? Yes No * Describe your knowledge of the City of Austin's Permitting Process and provide examples of how you were involved with the permitting process in your work assignments. (Open Ended Question) * Select the answer that most closely matches your role in creating a strategic plan for an organization or unit. I have not been in a position to create a strategic plan, but I would like to start. I have actively participated in planning projects and goals. I have led visioning and strategic sessions to make a strategic plan. * Describe your supervisory or lead experience. Include the number of direct reports you have managed (full responsibility for SSPR/performance management, hiring, development, and discipline). If you have not managed direct reports, describe your experience in a lead role. (Open Ended Question) * Select the answer that best describes how you have used performance metrics to help manage a workgroup in the past? I haven't yet but I understand the importance of metrics in determining project goals. I have monitored my group or my metrics for management. I have created new measures that help my group function. I have worked with the department (not just my group) to create and publish new metrics that have moved the organization forward. Optional & Required Documents Required Documents Cover Letter ResumeOptional Documents
Minimum Qualifications Education and/or Equivalent Experience: Graduation from an accredited high school or equivalent. Licenses or Certifications: Valid current Texas Class "C" Driver License. May require valid Texas Commercial Driver License with endorsements within 90 days of hire. Must be able to become certified for Respiratory Protection and Confined-Space Entry Program within six (6) months of employment and maintain certification. Notes to Applicants Working with Austin Water provides a number of health and welfare benefits, such as medical, paid leave time, a great retirement plan, training opportunities and more - click HERE for more information. Positions will be filled at one of the following locations throughout the City of Austin. Decisions on assigned locations will be made at the time of hire based on business needs. Davis Water Treatment Plant 3500 W. 38th Street, Austin, Texas 78703 Handcox Water Treatment Plant (WTP4) 6800 North F. M. 620, Austin, Texas 78732 Ullrich Water Treatment Plant 1000 Forest View Dr., Austin, Texas 78746 Pump Stations & Reservoirs 3616 S. 1st St., Austin, Texas 78704 South Austin Regional Wastewater Treatment Plant 1017 Fallwell Lane, Austin, Texas 78617 Walnut Creek Wastewater Treatment Plant 7113 East MLK Blvd., Austin, Texas 78724 Hornsby Bend Biosolids Plant 2210 S. FM 973, Austin, Texas 78275 Driving Requirement: This position requires a valid current Texas Class "C" Driver License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin's Driver Record Evaluation ( DRE ) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Confined-Space Entry Requirements: Candidates must be able to work in environments which may have hazardous atmospheres, or in confined spaces where there is limited or restricted means for entry and exit, or where the activities of an employee are hindered. Candidates must be able to qualify for the Utility's Respiratory Protection Program. Climbing Requirements: Candidates must be able to perform duties with confidence at sites where climbing ladders up to 205 feet is required, and where descending into confined spaces up to 100 feet deep is required. Safety climb equipment such as harnesses are required for climbing. When completing the City of Austin employment application: A detailed, complete employment application helps us to better evaluate your qualifications, and will be used to determine salary if you are selected for this position. The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. Describe your specific experience for each position. Include all job duties, responsibilities, heavy equipment and computer software used, and employment dates. Any gaps in employment must have an explanation and dates of unemployment. Resumes will not be accepted. Statements such as "see resume" will be considered incomplete. You may use "N/A" for fields that are not applicable. The responses to the supplemental questions should reference the employment history listed in the employment history section. If you are selected to interview: Your skill level in General Maintenance, Basic Industrial Math, and Safety in the Workplace will be assessed, with a required minimum passing score of 70%. If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution. And are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. Effective October 1, 2014, all Austin Water worksite locations are tobacco-free. The use of tobacco products and/or e-cigarettes are not permitted on any AW worksite - including construction sites, parking lot, garage or in any personal vehicle located on the premises. Pay Range $15.58 - $17.79 Hours 7:00 AM to 3:30 PM or 6:00 AM to 2:00 PM Monday through Friday. Hours may vary slightly based on plant needs and are subject to change. Employees must be able to work on holidays and/or weekends as scheduled or assigned. May require occasional on-call or call-back work. Job Close Date 08/28/2020 Type of Posting External Department Austin Water Utility Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location See Notes to Applicants Preferred Qualifications Manual labor experience including but not limited to equipment and building maintenance, routine painting, plumbing, or construction Experience using various industrial lawn care equipment such as gas powered weedeater & blowers, hydrostatic riding mower, chain saws, pneumatic power tools, pressure washer, and hand tools Industrial Math Skills Knowledge of safety practices required in an industrial or shop environment Organizational Skills Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Operates and checks a variety of powered and non-powered equipment including, but not limited to, backhoe, bobcat, weed-eater, vacuum cleaner, buffer, lawn mower, rider mower, and front-end loader. Adjusts equipment, including chemical feed, as directed. Cleans and maintains equipment and facilities. Assists plant operation and maintenance technicians to perform mechanical maintenance tasks. Assists, under direction of licensed operator, with process control tasks such as a basic flow control, sampling, basic laboratory testing, normal operations of pumps and blowers, and adjusting chemical feeds. Handles a variety of hazardous and non-hazardous solvents and chemicals. Reads and interprets simple drawings and diagrams. Reads gauges and meters. Maintains records, enters and retrieves data using CMMS software. May act as member of confined space team and serve as entrant or assistant. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of City of Austin policies and procedures related to treatment operations. Knowledge of City of Austin safety practices, policies, and procedures. Knowledge of general maintenance practices and procedures. Knowledge of basic math including addition, subtraction, multiplication, and division of whole numbers, decimalized numbers, fractions, and percentages. Knowledge of ground and facility maintenance. Knowledge of various powered equipment. Knowledge of hand and power tools. Skill in operating motorized equipment. Ability to learn basic computer skills. Ability to work in environments that may have hazardous atmospheres. Ability to climb ladders and work at heights of up to 200 feet and to work in confined spaces 100-feet deep. Ability to work in permit and non-permit confined spaces. Ability to safely wear anti-fall ( SRL ) body harness for confined space entry that supports up to 283 pounds. Ability to walk, stand, sit, bend, stoop, twist, push, pull, climb, kneel, crawl, and lift/carry up to fifty (50) pounds unassisted. Ability to follow written and verbal instructions. Ability to establish and maintain good working relationships with other City employees and the public. Ability to read and follow technical guidelines and standard operation procedures. Ability to take simple readings from meters, gauges, control panels, and testing and monitoring equipment. Ability to meet and maintain driver eligibility standards detailed in the City of Austin Driver Safety Program. Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires a High School diploma or GED. Do you meet these minimum qualifications? Yes No * How many years of experience do you have performing manual labor such as equipment and building maintenance, routine painting, plumbing, or construction? None Less than one (1) year One (1) to three (3) years Three (3) to five (5) years More than five (5) years * Briefly describe the type of manual labor tasks you have performed including but not limited to any equipment and building maintenance, routine painting, plumbing, or construction experience. (Open Ended Question) * How many years of professional work experience do you have using industrial lawn care equipment, such as gas powered weed eaters and blowers, hydro-static riding mowers, chainsaws, pneumatic power tools, pressure washers and hand tools? None Less than one (1) year One (1) to three (3) years Three (3) to five (5) years More than five (5) years * Describe your experience using various industrial lawn care equipment such as gas powered weed eaters and blowers, hydro-static riding mowers, chainsaws, pneumatic power tools, pressure washers, and hand tools. Be sure to include the type of equipment you used and how you used it. (Open Ended Question) * This position requires a valid Texas Class C Driver License. Do you have a valid Texas Class C Driver license or, if selected for this position, do you the ability to acquire a valid Texas Class C Driver license by your hire date? Yes No * The City of Austin Driver Eligibility Standards require that External New Hires meet the City's Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No * This position will require that you be able to perform duties with confidence climbing heights of up to 200 feet on ladders that support up to 300 lbs., descending into confined spaces up to 100 feet deep with the use of a SRL Body Harness that supports up to 283 lbs., and lifting and/or carrying equipment or supplies weighing up to 50 lbs., unassisted. Will you be able to fulfill these essential job functions with or without reasonable accommodations? Yes No * This position is categorized as "Essential Personnel". Essential Personnel are considered critical positions and may be required to work during emergencies outside of or in addition to the normal schedule. If offered the position, are you willing to work scheduled and unscheduled hours as mandated by the needs of the business? Yes No * Work location and shift assignment for candidates selected will be determined based on business need and is subject to change at management's discretion. All positions may be required to work weekends, holidays, overtime, callback, and on call. Are you able to meet the work location and shift assignment requirements for this position? Yes No * Were you referred to this opportunity by an Austin Water employee? If yes, please provide the employee's full name. (Open Ended Question) Optional & Required Documents Required Documents Optional Documents Resume
Aug 15, 2020
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation from an accredited high school or equivalent. Licenses or Certifications: Valid current Texas Class "C" Driver License. May require valid Texas Commercial Driver License with endorsements within 90 days of hire. Must be able to become certified for Respiratory Protection and Confined-Space Entry Program within six (6) months of employment and maintain certification. Notes to Applicants Working with Austin Water provides a number of health and welfare benefits, such as medical, paid leave time, a great retirement plan, training opportunities and more - click HERE for more information. Positions will be filled at one of the following locations throughout the City of Austin. Decisions on assigned locations will be made at the time of hire based on business needs. Davis Water Treatment Plant 3500 W. 38th Street, Austin, Texas 78703 Handcox Water Treatment Plant (WTP4) 6800 North F. M. 620, Austin, Texas 78732 Ullrich Water Treatment Plant 1000 Forest View Dr., Austin, Texas 78746 Pump Stations & Reservoirs 3616 S. 1st St., Austin, Texas 78704 South Austin Regional Wastewater Treatment Plant 1017 Fallwell Lane, Austin, Texas 78617 Walnut Creek Wastewater Treatment Plant 7113 East MLK Blvd., Austin, Texas 78724 Hornsby Bend Biosolids Plant 2210 S. FM 973, Austin, Texas 78275 Driving Requirement: This position requires a valid current Texas Class "C" Driver License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin's Driver Record Evaluation ( DRE ) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Confined-Space Entry Requirements: Candidates must be able to work in environments which may have hazardous atmospheres, or in confined spaces where there is limited or restricted means for entry and exit, or where the activities of an employee are hindered. Candidates must be able to qualify for the Utility's Respiratory Protection Program. Climbing Requirements: Candidates must be able to perform duties with confidence at sites where climbing ladders up to 205 feet is required, and where descending into confined spaces up to 100 feet deep is required. Safety climb equipment such as harnesses are required for climbing. When completing the City of Austin employment application: A detailed, complete employment application helps us to better evaluate your qualifications, and will be used to determine salary if you are selected for this position. The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. Describe your specific experience for each position. Include all job duties, responsibilities, heavy equipment and computer software used, and employment dates. Any gaps in employment must have an explanation and dates of unemployment. Resumes will not be accepted. Statements such as "see resume" will be considered incomplete. You may use "N/A" for fields that are not applicable. The responses to the supplemental questions should reference the employment history listed in the employment history section. If you are selected to interview: Your skill level in General Maintenance, Basic Industrial Math, and Safety in the Workplace will be assessed, with a required minimum passing score of 70%. If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution. And are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. Effective October 1, 2014, all Austin Water worksite locations are tobacco-free. The use of tobacco products and/or e-cigarettes are not permitted on any AW worksite - including construction sites, parking lot, garage or in any personal vehicle located on the premises. Pay Range $15.58 - $17.79 Hours 7:00 AM to 3:30 PM or 6:00 AM to 2:00 PM Monday through Friday. Hours may vary slightly based on plant needs and are subject to change. Employees must be able to work on holidays and/or weekends as scheduled or assigned. May require occasional on-call or call-back work. Job Close Date 08/28/2020 Type of Posting External Department Austin Water Utility Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location See Notes to Applicants Preferred Qualifications Manual labor experience including but not limited to equipment and building maintenance, routine painting, plumbing, or construction Experience using various industrial lawn care equipment such as gas powered weedeater & blowers, hydrostatic riding mower, chain saws, pneumatic power tools, pressure washer, and hand tools Industrial Math Skills Knowledge of safety practices required in an industrial or shop environment Organizational Skills Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Operates and checks a variety of powered and non-powered equipment including, but not limited to, backhoe, bobcat, weed-eater, vacuum cleaner, buffer, lawn mower, rider mower, and front-end loader. Adjusts equipment, including chemical feed, as directed. Cleans and maintains equipment and facilities. Assists plant operation and maintenance technicians to perform mechanical maintenance tasks. Assists, under direction of licensed operator, with process control tasks such as a basic flow control, sampling, basic laboratory testing, normal operations of pumps and blowers, and adjusting chemical feeds. Handles a variety of hazardous and non-hazardous solvents and chemicals. Reads and interprets simple drawings and diagrams. Reads gauges and meters. Maintains records, enters and retrieves data using CMMS software. May act as member of confined space team and serve as entrant or assistant. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of City of Austin policies and procedures related to treatment operations. Knowledge of City of Austin safety practices, policies, and procedures. Knowledge of general maintenance practices and procedures. Knowledge of basic math including addition, subtraction, multiplication, and division of whole numbers, decimalized numbers, fractions, and percentages. Knowledge of ground and facility maintenance. Knowledge of various powered equipment. Knowledge of hand and power tools. Skill in operating motorized equipment. Ability to learn basic computer skills. Ability to work in environments that may have hazardous atmospheres. Ability to climb ladders and work at heights of up to 200 feet and to work in confined spaces 100-feet deep. Ability to work in permit and non-permit confined spaces. Ability to safely wear anti-fall ( SRL ) body harness for confined space entry that supports up to 283 pounds. Ability to walk, stand, sit, bend, stoop, twist, push, pull, climb, kneel, crawl, and lift/carry up to fifty (50) pounds unassisted. Ability to follow written and verbal instructions. Ability to establish and maintain good working relationships with other City employees and the public. Ability to read and follow technical guidelines and standard operation procedures. Ability to take simple readings from meters, gauges, control panels, and testing and monitoring equipment. Ability to meet and maintain driver eligibility standards detailed in the City of Austin Driver Safety Program. Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires a High School diploma or GED. Do you meet these minimum qualifications? Yes No * How many years of experience do you have performing manual labor such as equipment and building maintenance, routine painting, plumbing, or construction? None Less than one (1) year One (1) to three (3) years Three (3) to five (5) years More than five (5) years * Briefly describe the type of manual labor tasks you have performed including but not limited to any equipment and building maintenance, routine painting, plumbing, or construction experience. (Open Ended Question) * How many years of professional work experience do you have using industrial lawn care equipment, such as gas powered weed eaters and blowers, hydro-static riding mowers, chainsaws, pneumatic power tools, pressure washers and hand tools? None Less than one (1) year One (1) to three (3) years Three (3) to five (5) years More than five (5) years * Describe your experience using various industrial lawn care equipment such as gas powered weed eaters and blowers, hydro-static riding mowers, chainsaws, pneumatic power tools, pressure washers, and hand tools. Be sure to include the type of equipment you used and how you used it. (Open Ended Question) * This position requires a valid Texas Class C Driver License. Do you have a valid Texas Class C Driver license or, if selected for this position, do you the ability to acquire a valid Texas Class C Driver license by your hire date? Yes No * The City of Austin Driver Eligibility Standards require that External New Hires meet the City's Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No * This position will require that you be able to perform duties with confidence climbing heights of up to 200 feet on ladders that support up to 300 lbs., descending into confined spaces up to 100 feet deep with the use of a SRL Body Harness that supports up to 283 lbs., and lifting and/or carrying equipment or supplies weighing up to 50 lbs., unassisted. Will you be able to fulfill these essential job functions with or without reasonable accommodations? Yes No * This position is categorized as "Essential Personnel". Essential Personnel are considered critical positions and may be required to work during emergencies outside of or in addition to the normal schedule. If offered the position, are you willing to work scheduled and unscheduled hours as mandated by the needs of the business? Yes No * Work location and shift assignment for candidates selected will be determined based on business need and is subject to change at management's discretion. All positions may be required to work weekends, holidays, overtime, callback, and on call. Are you able to meet the work location and shift assignment requirements for this position? Yes No * Were you referred to this opportunity by an Austin Water employee? If yes, please provide the employee's full name. (Open Ended Question) Optional & Required Documents Required Documents Optional Documents Resume
Minimum Qualifications Education and/or Equivalent Experience: Bachelor's degree in engineering, architecture or related field plus five (5) years of related work experience including two (2) years as a project manager, program manager and/or portfolio manager, preferably with a municipality. Licenses or Certifications: None. Notes to Applicants The Capital Program Consultant will serve as Complete Communities Division Manager in the City's Corridor Program Office. The successful candidate will lead a team of staff and consultants to address the challenge of leveraging mobility infrastructure improvements to positively impact community-based outcomes, such as making corridors "livable, walkable, safe, and transit-supportive...promoting healthy, equitable, and complete communities." This position with work with internal and external executives, forge relationships with potential partners, funders and capital delivery professionals to implement improvements that amplifying community, culture and the mobility experience along 50 miles of roadway in Austin. The Corridor Program Office is a dynamic, integrated program management office working to deliver the 2016 Mobility Bond Corridor Mobility Program and City Council's Contract with Voters within an eight-year window. Regarding your Application: A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Please list your complete employment history (to include all job duties responsibilities and employment dates) on your online application. The application is an official document; incomplete applications will not be considered (e.g., "see resume" or "see Linked In Profile"). Resumes will not be used to qualify for the position and will not be used to recommend salary. Assessment: This position may require a skills assessment. Close Job Posting: Department may close the job posting at any time after 7 days. 90 Day Provision for Additional Vacancy: This posting may be used to fill other vacancies in other sections within the Division. Decisions on assigned section will be made at the time of hire based on business needs. Pay Range $39.54 - $52.39 Hours Monday through Friday 8:00 a.m. to 5:00 p.m. *Hours may vary depending on departmental needs and initiatives. Job Close Date 08/31/2020 Type of Posting External Department Austin Transportation Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 5202 E Ben White Blvd, Austin Tx 78741 Preferred Qualifications Experience with Imagine Austin complete communities concept, City Council Strategic Direction 2023 and the 2016 Mobility Bond Contract With Voters. Experience connecting policy and desired outcomes to actionable coordination and deliverables of a team; achieve buy-in from senior executives and lower level staff. Management and leadership experience, including managing a team of staff, consultants and partners to achieve the team's mission, goals, objectives, work products and performance measures. Experience establishing partnerships with the private sector entities, non-profits, organizations and agencies to further the implementation of an organizations plans and capital improvement projects. Experience matching missions with potential external parties and providing a value proposition to secure partnerships and funding. Experience writing grant applications, agreements and contracts. Experience with capital investments and improvement projects, and an understanding of placemaking and placekeeping as a physical manifestation of community and culture. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Maintains knowledge of the City's Capital Improvements Program and how the CIP is utilized to carry out the strategic objectives of the City of Austin. 2. Maintains knowledge of key capital program issues facing the City of Austin. 3. Oversees and monitors progress of City's portfolio of bond projects and conducts portfolio management activities. 4. Participates in the City's CIP planning and review processes. 5. Produces reports from CIP Program data and provides analysis of the information for use in decision making. 6. Monitors CIP project and program issues from an organizational perspective and when required, assist in resolution. 7. Monitors CIP operating procedures, policies, and ordinances to ensure CIP compliance 8. Monitors the City's CIP project portfolio for legal, regulatory and initiative compliance 9. Develops and conducts training for City personnel involved in the CIP Program 10. Provides technical advice and assistance to city management as necessary,. 11. Meets with city management and staff as required to resolve CIP project issues, using subject matter judgment and expertise 12. Coordinates and collaborates with other agencies, departments, divisions involved in or affected by the City's CIP portfolio. 13. Attends City Council, board meetings, etc. as City staff representative Responsibilities- Supervision and/or Leadership Exercised: May provide leadership/supervision to employees planning, assigning, and/or leading the work of others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of project management systems Knowledge of program and portfolio management methods Knowledge of engineering and/or architectural principles, practices, procedures Knowledge of budget policies and principles Knowledge of capital improvement program processes and related issues Knowledge of CIP contracting methods and processes Knowledge of manual and automated financial systems Skill in negotiating with diverse groups of people to accomplish objectives Skill in written and oral communications including public presentations Skill in establishing and maintaining good working relationships with other City employees and the public Skill in maintaining and compiling complex CIP data for use in analysis, monitoring and reporting Ability to exercise good judgment, tact and diplomacy in all public contacts Ability to perform objective analyses of business processes to maximize the effective delivery of the City's CIP projects. Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires a Bachelor's degree in engineering, architecture or related field plus five (5) years of related work experience including two (2) years as a project manager, program manager and/or portfolio manager, preferably with a municipality. Do you meet these minimum qualifications? Yes No * Describe how you meet the minimum education and experience qualifications. (Open Ended Question) * Please describe your management style and explain why you are interested in this position. (Open Ended Question) * How many years of experience do you have managing the workload and deliverables of a team? None 1 to 3 years 4 to 6 years 7 to 10 years 10+ years * How many employees have you directly supervised? 1-5 6-15 16-30 30 or more * Please briefly describe your experience aligning an organization's policies and initiatives with infrastructure improvements to positively impact a community's desired outcome. (Open Ended Question) * How many years of experience do you have forging partnerships and creating funding agreements with other organizations/entities for capital improvements? None 1 to 3 years 4 to 6 years 7 to 10 years 10+ years * All applicants applying for this job posting should submit a complete application; resumes submitted should mirror the completed application. Starting salary for the top candidate (s) will only be based on overall relevant experience from your employment application, not the resume or cover letter. Your application will be considered incomplete if your application and resume do not mirror and if your application states "see resume". Do you understand these statements? Yes No Optional & Required Documents Required Documents Cover Letter ResumeOptional Documents
Aug 15, 2020
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Bachelor's degree in engineering, architecture or related field plus five (5) years of related work experience including two (2) years as a project manager, program manager and/or portfolio manager, preferably with a municipality. Licenses or Certifications: None. Notes to Applicants The Capital Program Consultant will serve as Complete Communities Division Manager in the City's Corridor Program Office. The successful candidate will lead a team of staff and consultants to address the challenge of leveraging mobility infrastructure improvements to positively impact community-based outcomes, such as making corridors "livable, walkable, safe, and transit-supportive...promoting healthy, equitable, and complete communities." This position with work with internal and external executives, forge relationships with potential partners, funders and capital delivery professionals to implement improvements that amplifying community, culture and the mobility experience along 50 miles of roadway in Austin. The Corridor Program Office is a dynamic, integrated program management office working to deliver the 2016 Mobility Bond Corridor Mobility Program and City Council's Contract with Voters within an eight-year window. Regarding your Application: A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Please list your complete employment history (to include all job duties responsibilities and employment dates) on your online application. The application is an official document; incomplete applications will not be considered (e.g., "see resume" or "see Linked In Profile"). Resumes will not be used to qualify for the position and will not be used to recommend salary. Assessment: This position may require a skills assessment. Close Job Posting: Department may close the job posting at any time after 7 days. 90 Day Provision for Additional Vacancy: This posting may be used to fill other vacancies in other sections within the Division. Decisions on assigned section will be made at the time of hire based on business needs. Pay Range $39.54 - $52.39 Hours Monday through Friday 8:00 a.m. to 5:00 p.m. *Hours may vary depending on departmental needs and initiatives. Job Close Date 08/31/2020 Type of Posting External Department Austin Transportation Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 5202 E Ben White Blvd, Austin Tx 78741 Preferred Qualifications Experience with Imagine Austin complete communities concept, City Council Strategic Direction 2023 and the 2016 Mobility Bond Contract With Voters. Experience connecting policy and desired outcomes to actionable coordination and deliverables of a team; achieve buy-in from senior executives and lower level staff. Management and leadership experience, including managing a team of staff, consultants and partners to achieve the team's mission, goals, objectives, work products and performance measures. Experience establishing partnerships with the private sector entities, non-profits, organizations and agencies to further the implementation of an organizations plans and capital improvement projects. Experience matching missions with potential external parties and providing a value proposition to secure partnerships and funding. Experience writing grant applications, agreements and contracts. Experience with capital investments and improvement projects, and an understanding of placemaking and placekeeping as a physical manifestation of community and culture. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Maintains knowledge of the City's Capital Improvements Program and how the CIP is utilized to carry out the strategic objectives of the City of Austin. 2. Maintains knowledge of key capital program issues facing the City of Austin. 3. Oversees and monitors progress of City's portfolio of bond projects and conducts portfolio management activities. 4. Participates in the City's CIP planning and review processes. 5. Produces reports from CIP Program data and provides analysis of the information for use in decision making. 6. Monitors CIP project and program issues from an organizational perspective and when required, assist in resolution. 7. Monitors CIP operating procedures, policies, and ordinances to ensure CIP compliance 8. Monitors the City's CIP project portfolio for legal, regulatory and initiative compliance 9. Develops and conducts training for City personnel involved in the CIP Program 10. Provides technical advice and assistance to city management as necessary,. 11. Meets with city management and staff as required to resolve CIP project issues, using subject matter judgment and expertise 12. Coordinates and collaborates with other agencies, departments, divisions involved in or affected by the City's CIP portfolio. 13. Attends City Council, board meetings, etc. as City staff representative Responsibilities- Supervision and/or Leadership Exercised: May provide leadership/supervision to employees planning, assigning, and/or leading the work of others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of project management systems Knowledge of program and portfolio management methods Knowledge of engineering and/or architectural principles, practices, procedures Knowledge of budget policies and principles Knowledge of capital improvement program processes and related issues Knowledge of CIP contracting methods and processes Knowledge of manual and automated financial systems Skill in negotiating with diverse groups of people to accomplish objectives Skill in written and oral communications including public presentations Skill in establishing and maintaining good working relationships with other City employees and the public Skill in maintaining and compiling complex CIP data for use in analysis, monitoring and reporting Ability to exercise good judgment, tact and diplomacy in all public contacts Ability to perform objective analyses of business processes to maximize the effective delivery of the City's CIP projects. Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires a Bachelor's degree in engineering, architecture or related field plus five (5) years of related work experience including two (2) years as a project manager, program manager and/or portfolio manager, preferably with a municipality. Do you meet these minimum qualifications? Yes No * Describe how you meet the minimum education and experience qualifications. (Open Ended Question) * Please describe your management style and explain why you are interested in this position. (Open Ended Question) * How many years of experience do you have managing the workload and deliverables of a team? None 1 to 3 years 4 to 6 years 7 to 10 years 10+ years * How many employees have you directly supervised? 1-5 6-15 16-30 30 or more * Please briefly describe your experience aligning an organization's policies and initiatives with infrastructure improvements to positively impact a community's desired outcome. (Open Ended Question) * How many years of experience do you have forging partnerships and creating funding agreements with other organizations/entities for capital improvements? None 1 to 3 years 4 to 6 years 7 to 10 years 10+ years * All applicants applying for this job posting should submit a complete application; resumes submitted should mirror the completed application. Starting salary for the top candidate (s) will only be based on overall relevant experience from your employment application, not the resume or cover letter. Your application will be considered incomplete if your application and resume do not mirror and if your application states "see resume". Do you understand these statements? Yes No Optional & Required Documents Required Documents Cover Letter ResumeOptional Documents
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job plus two (2) years of experience. Experience may substitute for education for up to (4) years. Licenses or Certifications: None. Notes to Applicants This position will serve as the primary liaison between business and technical units to understand the business needs, manage the analytics program, perform business analysis and help identify and test solutions, and lead teams through the Business Intelligence integration/delivery/ongoing updates to make informed business decisions. Working with Austin Water provides a number of benefits including medical, paid leave time, a great retirement plan, training opportunities and more! Click HERE for more information. When completing the City of Austin employment application: Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications. A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job title and employment dates for all jobs you wish to be considered. If you are selected for hire: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) is required. You must provide proof of education from an accredited organization or institution. You must also provide proof of your professional licenses or certifications. If you are in the military or are a military veteran, you will need to provide a copy of the Member 4 page of your DD-214 prior to confirming a start date. Must be able to travel to other City of Austin work locations, as needed Travel: If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program , you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Effective October 1, 2014, all Austin Water worksite locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any AW worksite - including construction sites, parking lot, garage or in any personal vehicle located on the premises. Pay Range $33.21 - $43.17 Hours 8:00 AM - 5:00 PM Monday-Friday - other hours as business needs require. Job Close Date 08/28/2020 Type of Posting External Department Austin Water Utility Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location Waller Creek Center - 625 East 10th Street, Austin, TX Preferred Qualifications Experience managing data analytics programs Experience facilitating and functioning as the primary liaison between business and technical units Experience retrieving and developing scope and detailed requirements documents to ensure division business needs are understood and acceptable to all impacted areas Experience with and thorough understanding of Business Intelligence software systems, processes, and methodologies Experience performing business analysis, identification of requirements, and testing for a variety of software and Business Intelligence development projects including highly complex enterprise-wide projects Experience leading teams through Business Intelligence integration, project delivery, and ongoing operation and maintenance Ability to travel to more than one work location Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Partner with decision makers, system owners and end users to define business, financial and operations requirements and systems goals 2. Lead requirements gathering sessions to elicit requirements, specifications, business processes and recommendations related to potential IT solutions 3. Create more complex models, use cases, process flows, specifications, diagrams and charts to provide direction to developers, designers, and vendors 4. Develop statement of work for use in requests for proposals 5. Evaluate compatibility and interoperability of commercial off-the-shelf or in-house technology systems 6. Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems 7. Perform cost-benefit and return-on-investment analyses to aid in making IT business decisions 8. Conduct research on software and hardware products and technology services to justify recommendations and to support purchasing efforts 9. Write and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in IT applications across the organization 10. Coordinate and perform tests, including end-user reviews, for modified and new systems, training and other post-implementation support Responsibilities- Supervision and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. • Knowledge of concepts and principles of application programming, database and system design including Internet and network architectures • Knowledge of legacy and web-based systems interfaces • Knowledge of importing data for use in report software, spreadsheets, graphs and flow charts • Knowledge of cost-benefit analysis and total cost of ownership modeling • Skill in performing requirements development, process modeling, reporting and project management tools • Skill in developing process models and data flow diagrams using industry-standard modeling techniques • Ability to accurately identify/determine customer needs and take appropriate actions and/or steps to address identified needs • Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals • Ability to gain and maintain the trust and confidence of others and the organization through consistency and reliability • Ability to give, receive, or share thoughts, ideas, perspective, and data to create shared understanding • Ability to define, analyze, and find solutions for difficult or complex problems • Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts • Ability to view the big picture • Ability to quickly become familiar with emerging technologies • Ability to identify trends as well as isolated events Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications of this position are graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job plus two (2) years of experience. Experience may substitute for education for up to (4) years. Do you meet this requirement? Yes No * Please describe how you meet these minimum qualifications. Please detail how you meet the educational requirements, account for the years of related experience, and explain any substitutions of experience for education, or vice-versa (if applicable). Indicate the position(s) listed on your application that support(s) your answer. (Open Ended Question) * Please describe your experience managing a data analytics program and indicate the position(s) listed on your application that support(s) your answer. (Open Ended Question) * How many years of professional experience do you have facilitating and functioning as the primary liaison between business and technical units? Less than one year 1-3 years 3-5 years 5+ years * Describe your professional experience facilitating and functioning as the primary liaison between business and technical units, and indicate the position(s) listed on your application that support(s) your answer. (Open Ended Question) * Describe your experience retrieving and developing scope and detailed requirements documents to ensure division business needs are understood and acceptable to all impacted areas, and indicate the position(s) listed on your application that support(s) your answer. (Open Ended Question) * Describe your experience with Business Intelligence software systems, processes and methodologies, and indicate the position(s) listed on your application that support(s) your answer. (Open Ended Question) * How many years of experience do you have performing business analysis, identifying requirements, and testing for a variety of software and Business Intelligence development projects including highly complex enterprise-wide projects? Less than 3 years 3-5 years 5-7 years 7+ years * Describe your experience performing business analysis, identification of requirements, and testing for a variety of software and Business Intelligence development projects including highly complex enterprise-wide projects, and indicate the position(s) listed on your application that support(s) your answer. (Open Ended Question) * How many years of experience do you have leading teams through Business Intelligence integration, project delivery, and on-going operation and maintenance? Less than 3 years 3-5 years 5-7 years 7+ years * Describe your experience leading teams through Business Intelligence integration, project delivery, and on-going operation and maintenance, and indicate the position(s) listed on your application that support(s) your answer. (Open Ended Question) * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * If identified as a top candidate, do you agree to a Criminal Background Investigation (CBI)? Yes No * Were you referred to this opportunity by an Austin Water employee? If yes, please provide the employee's full name. (Open Ended Question) Optional & Required Documents Required Documents Cover Letter ResumeOptional Documents
Aug 15, 2020
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job plus two (2) years of experience. Experience may substitute for education for up to (4) years. Licenses or Certifications: None. Notes to Applicants This position will serve as the primary liaison between business and technical units to understand the business needs, manage the analytics program, perform business analysis and help identify and test solutions, and lead teams through the Business Intelligence integration/delivery/ongoing updates to make informed business decisions. Working with Austin Water provides a number of benefits including medical, paid leave time, a great retirement plan, training opportunities and more! Click HERE for more information. When completing the City of Austin employment application: Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications. A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job title and employment dates for all jobs you wish to be considered. If you are selected for hire: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) is required. You must provide proof of education from an accredited organization or institution. You must also provide proof of your professional licenses or certifications. If you are in the military or are a military veteran, you will need to provide a copy of the Member 4 page of your DD-214 prior to confirming a start date. Must be able to travel to other City of Austin work locations, as needed Travel: If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program , you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Effective October 1, 2014, all Austin Water worksite locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any AW worksite - including construction sites, parking lot, garage or in any personal vehicle located on the premises. Pay Range $33.21 - $43.17 Hours 8:00 AM - 5:00 PM Monday-Friday - other hours as business needs require. Job Close Date 08/28/2020 Type of Posting External Department Austin Water Utility Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location Waller Creek Center - 625 East 10th Street, Austin, TX Preferred Qualifications Experience managing data analytics programs Experience facilitating and functioning as the primary liaison between business and technical units Experience retrieving and developing scope and detailed requirements documents to ensure division business needs are understood and acceptable to all impacted areas Experience with and thorough understanding of Business Intelligence software systems, processes, and methodologies Experience performing business analysis, identification of requirements, and testing for a variety of software and Business Intelligence development projects including highly complex enterprise-wide projects Experience leading teams through Business Intelligence integration, project delivery, and ongoing operation and maintenance Ability to travel to more than one work location Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Partner with decision makers, system owners and end users to define business, financial and operations requirements and systems goals 2. Lead requirements gathering sessions to elicit requirements, specifications, business processes and recommendations related to potential IT solutions 3. Create more complex models, use cases, process flows, specifications, diagrams and charts to provide direction to developers, designers, and vendors 4. Develop statement of work for use in requests for proposals 5. Evaluate compatibility and interoperability of commercial off-the-shelf or in-house technology systems 6. Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems 7. Perform cost-benefit and return-on-investment analyses to aid in making IT business decisions 8. Conduct research on software and hardware products and technology services to justify recommendations and to support purchasing efforts 9. Write and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in IT applications across the organization 10. Coordinate and perform tests, including end-user reviews, for modified and new systems, training and other post-implementation support Responsibilities- Supervision and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. • Knowledge of concepts and principles of application programming, database and system design including Internet and network architectures • Knowledge of legacy and web-based systems interfaces • Knowledge of importing data for use in report software, spreadsheets, graphs and flow charts • Knowledge of cost-benefit analysis and total cost of ownership modeling • Skill in performing requirements development, process modeling, reporting and project management tools • Skill in developing process models and data flow diagrams using industry-standard modeling techniques • Ability to accurately identify/determine customer needs and take appropriate actions and/or steps to address identified needs • Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals • Ability to gain and maintain the trust and confidence of others and the organization through consistency and reliability • Ability to give, receive, or share thoughts, ideas, perspective, and data to create shared understanding • Ability to define, analyze, and find solutions for difficult or complex problems • Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts • Ability to view the big picture • Ability to quickly become familiar with emerging technologies • Ability to identify trends as well as isolated events Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications of this position are graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job plus two (2) years of experience. Experience may substitute for education for up to (4) years. Do you meet this requirement? Yes No * Please describe how you meet these minimum qualifications. Please detail how you meet the educational requirements, account for the years of related experience, and explain any substitutions of experience for education, or vice-versa (if applicable). Indicate the position(s) listed on your application that support(s) your answer. (Open Ended Question) * Please describe your experience managing a data analytics program and indicate the position(s) listed on your application that support(s) your answer. (Open Ended Question) * How many years of professional experience do you have facilitating and functioning as the primary liaison between business and technical units? Less than one year 1-3 years 3-5 years 5+ years * Describe your professional experience facilitating and functioning as the primary liaison between business and technical units, and indicate the position(s) listed on your application that support(s) your answer. (Open Ended Question) * Describe your experience retrieving and developing scope and detailed requirements documents to ensure division business needs are understood and acceptable to all impacted areas, and indicate the position(s) listed on your application that support(s) your answer. (Open Ended Question) * Describe your experience with Business Intelligence software systems, processes and methodologies, and indicate the position(s) listed on your application that support(s) your answer. (Open Ended Question) * How many years of experience do you have performing business analysis, identifying requirements, and testing for a variety of software and Business Intelligence development projects including highly complex enterprise-wide projects? Less than 3 years 3-5 years 5-7 years 7+ years * Describe your experience performing business analysis, identification of requirements, and testing for a variety of software and Business Intelligence development projects including highly complex enterprise-wide projects, and indicate the position(s) listed on your application that support(s) your answer. (Open Ended Question) * How many years of experience do you have leading teams through Business Intelligence integration, project delivery, and on-going operation and maintenance? Less than 3 years 3-5 years 5-7 years 7+ years * Describe your experience leading teams through Business Intelligence integration, project delivery, and on-going operation and maintenance, and indicate the position(s) listed on your application that support(s) your answer. (Open Ended Question) * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * If identified as a top candidate, do you agree to a Criminal Background Investigation (CBI)? Yes No * Were you referred to this opportunity by an Austin Water employee? If yes, please provide the employee's full name. (Open Ended Question) Optional & Required Documents Required Documents Cover Letter ResumeOptional Documents
Minimum Qualifications Public Information Specialist: Education and/or Equivalent Experience: Graduation with a Bachelor's degree from an accredited college or university with major coursework in Marketing, Public Relations, Journalism, Advertising or related field; Or four (4) years of experience in developing and implementing programs of public information. Public Information Specialist Senior: Education and/or Equivalent Experience: Graduation with a Bachelor's degree from an accredited college or university with major coursework in Marketing, Public Relations, Journalism, Advertising or related field plus four (4) years of progressive experience in developing and implementing programs of public information, one (1) of which was in a team leader/coordinator capacity. Experience may substitute for the education up to the maximum of four (4) years. Notes to Applicants The Public Information Specialist or Public Information Specialist Sr., within the Corridor Program Office, is responsible for communicating with and gathering input from the public, including residents, businesses, property owners, organizations, media, partner agencies, and other stakeholders as necessary regarding the City of Austin's Corridor Mobility Program. The goal of the Corridor Program Office is to develop, design, and build corridor improvements authorized by the 2016 Mobility Bond that address mobility, safety and connectivity. The Public Information Specialist/Public Information Specialist Sr. may contribute to any or all the following areas: marketing, public relations, media relations, strategic communications planning, public engagement, and design and development of communications materials. The ideal candidate will have the following skills: • Excellent written and oral communication skills, and ability to present to a variety of stakeholder groups. • Knowledge of neighborhood, business, and other stakeholder groups in Austin. • Copywriting and copy editing skills for both internal and external facing communications materials. Regarding your Application: A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Please list your complete employment history (to include all job duties responsibilities and employment dates) on your online application. The application is an official document; incomplete applications will not be considered (e.g., "see resume" or "see Linked In Profile"). Resumes will not be used to qualify for the position and will not be used to recommend salary. Assessment: This position may require a skills assessment. Close Job Posting: Department may close the job posting at any time after 7 days. 90 Day Provision for Additional Vacancy: This posting may be used to fill other vacancies in other sections within the Division. Decisions on assigned section will be made at the time of hire based on business needs. Pay Range Specialist: $24.82-$32.26 Specialist Sr: $27.88-$36.25 Hours Monday through Friday 8:00 a.m. to 5:00 p.m. *Hours may vary depending on departmental needs and initiatives. Job Close Date 08/31/2020 Type of Posting External Department Austin Transportation Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 5202 East Ben White Blvd, Austin, TX 78741 Preferred Qualifications • Experience in developing and executing integrated communications plan including media relations, paid media, website content development and maintenance and experience using social media in a corporate or professional setting. • Experience or knowledge working with a graphic designer or hands-on experience working in Adobe Creative Suite (InDesign and Illustrator). • Experience in event-planning, especially public meetings, workshops, town halls, or media events. • Experience planning and developing promotional, marketing, advertising or communications materials through all phases of development and production. • Experience in public engagement, including facilitation, mediation, and consensus building to identify and resolve issues between the City and various community stakeholders. Duties, Functions and Responsibilities For the Duties, Functions and Responsibilities of this position, please click the appropriate job description below: Public Information Specialist Public Information Specialist Senior Knowledge, Skills and Abilities For the Knowledge, Skills and Abilities of this position, please click the appropriate job description below: Public Information Specialist Public Information Specialist Senior Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Public Information Specialist are a Bachelor's degree in Marketing, Public Relations, Journalism, Advertising or related field; Or Four (4) years of experience in developing and implementing programs of public information. Do you meet the minimum qualifications? Yes No * The minimum qualifications for the Public Information Specialist Sr. are a Bachelor's degree in Marketing, Public Relations, Journalism, Advertising or related field plus four (4) years of progressive experience in developing and implementing programs of public information, one (1) of which was in a team leader/coordinator capacity. Do you meet the minimum qualifications? Yes No * Briefly describe how you meet the minimum qualifications and educational requirements. (Open Ended Question) * Please describe your professional experience working on communications and/or media relations for an organization. (Open Ended Question) * Do you have professional experience managing social media for an organization and enhancing web presence? Yes No * Please describe your experience managing social media for an organization and enhancing web presence. (Open Ended Question) * Do you have professional experience in community engagement and representing an organization as a spokesperson? Yes No * Please describe your professional experience in community involvement and representing an organization as a spokesperson. (Open Ended Question) * Do you have professional experience in event planning and execution? Yes No * Please describe your experience with event planning and execution. (Open Ended Question) * Please describe your experience working with a graphic designer/graphic design team, and/or your proficiency with Adobe Creative Suite (InDesign and Illustrator). (Open Ended Question) * All applicants applying for this job posting should submit a complete application; resumes submitted should mirror the completed application. Starting salary for the top candidate (s) will only be based on overall relevant experience from your employment application, not the resume or cover letter. Your application will be considered incomplete if your application and resume do not mirror and if your application states "see resume". Do you understand these statements? Yes No Optional & Required Documents Required Documents Cover Letter ResumeOptional Documents
Aug 15, 2020
Full Time
Minimum Qualifications Public Information Specialist: Education and/or Equivalent Experience: Graduation with a Bachelor's degree from an accredited college or university with major coursework in Marketing, Public Relations, Journalism, Advertising or related field; Or four (4) years of experience in developing and implementing programs of public information. Public Information Specialist Senior: Education and/or Equivalent Experience: Graduation with a Bachelor's degree from an accredited college or university with major coursework in Marketing, Public Relations, Journalism, Advertising or related field plus four (4) years of progressive experience in developing and implementing programs of public information, one (1) of which was in a team leader/coordinator capacity. Experience may substitute for the education up to the maximum of four (4) years. Notes to Applicants The Public Information Specialist or Public Information Specialist Sr., within the Corridor Program Office, is responsible for communicating with and gathering input from the public, including residents, businesses, property owners, organizations, media, partner agencies, and other stakeholders as necessary regarding the City of Austin's Corridor Mobility Program. The goal of the Corridor Program Office is to develop, design, and build corridor improvements authorized by the 2016 Mobility Bond that address mobility, safety and connectivity. The Public Information Specialist/Public Information Specialist Sr. may contribute to any or all the following areas: marketing, public relations, media relations, strategic communications planning, public engagement, and design and development of communications materials. The ideal candidate will have the following skills: • Excellent written and oral communication skills, and ability to present to a variety of stakeholder groups. • Knowledge of neighborhood, business, and other stakeholder groups in Austin. • Copywriting and copy editing skills for both internal and external facing communications materials. Regarding your Application: A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Please list your complete employment history (to include all job duties responsibilities and employment dates) on your online application. The application is an official document; incomplete applications will not be considered (e.g., "see resume" or "see Linked In Profile"). Resumes will not be used to qualify for the position and will not be used to recommend salary. Assessment: This position may require a skills assessment. Close Job Posting: Department may close the job posting at any time after 7 days. 90 Day Provision for Additional Vacancy: This posting may be used to fill other vacancies in other sections within the Division. Decisions on assigned section will be made at the time of hire based on business needs. Pay Range Specialist: $24.82-$32.26 Specialist Sr: $27.88-$36.25 Hours Monday through Friday 8:00 a.m. to 5:00 p.m. *Hours may vary depending on departmental needs and initiatives. Job Close Date 08/31/2020 Type of Posting External Department Austin Transportation Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 5202 East Ben White Blvd, Austin, TX 78741 Preferred Qualifications • Experience in developing and executing integrated communications plan including media relations, paid media, website content development and maintenance and experience using social media in a corporate or professional setting. • Experience or knowledge working with a graphic designer or hands-on experience working in Adobe Creative Suite (InDesign and Illustrator). • Experience in event-planning, especially public meetings, workshops, town halls, or media events. • Experience planning and developing promotional, marketing, advertising or communications materials through all phases of development and production. • Experience in public engagement, including facilitation, mediation, and consensus building to identify and resolve issues between the City and various community stakeholders. Duties, Functions and Responsibilities For the Duties, Functions and Responsibilities of this position, please click the appropriate job description below: Public Information Specialist Public Information Specialist Senior Knowledge, Skills and Abilities For the Knowledge, Skills and Abilities of this position, please click the appropriate job description below: Public Information Specialist Public Information Specialist Senior Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Public Information Specialist are a Bachelor's degree in Marketing, Public Relations, Journalism, Advertising or related field; Or Four (4) years of experience in developing and implementing programs of public information. Do you meet the minimum qualifications? Yes No * The minimum qualifications for the Public Information Specialist Sr. are a Bachelor's degree in Marketing, Public Relations, Journalism, Advertising or related field plus four (4) years of progressive experience in developing and implementing programs of public information, one (1) of which was in a team leader/coordinator capacity. Do you meet the minimum qualifications? Yes No * Briefly describe how you meet the minimum qualifications and educational requirements. (Open Ended Question) * Please describe your professional experience working on communications and/or media relations for an organization. (Open Ended Question) * Do you have professional experience managing social media for an organization and enhancing web presence? Yes No * Please describe your experience managing social media for an organization and enhancing web presence. (Open Ended Question) * Do you have professional experience in community engagement and representing an organization as a spokesperson? Yes No * Please describe your professional experience in community involvement and representing an organization as a spokesperson. (Open Ended Question) * Do you have professional experience in event planning and execution? Yes No * Please describe your experience with event planning and execution. (Open Ended Question) * Please describe your experience working with a graphic designer/graphic design team, and/or your proficiency with Adobe Creative Suite (InDesign and Illustrator). (Open Ended Question) * All applicants applying for this job posting should submit a complete application; resumes submitted should mirror the completed application. Starting salary for the top candidate (s) will only be based on overall relevant experience from your employment application, not the resume or cover letter. Your application will be considered incomplete if your application and resume do not mirror and if your application states "see resume". Do you understand these statements? Yes No Optional & Required Documents Required Documents Cover Letter ResumeOptional Documents
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor's degree from an accredited college or university with major coursework in Business, Engineering, Public Administration or related field, plus five (5) years of related experience in water utility, including at least two (2) years of experience as a supervisor or manager. Seven (7) years of relevant experience in municipal legal or public agency administration may substitute for the five (5) years of related water utility experience. Graduation with a Master's degree from an accredited college of university in a related field may substitute for two (2) years of the required non-supervisory experience. Licenses and Certifications Required: None. Notes to Applicants Position Overview: Under nominal direction of the Director of Austin Water, this position manages the Business Services Program and collaborates with the executive team to develop broad organizational policies, drive strategic initiatives and develop work processes to ensure efficient organizational operations. This position also serves as a liaison to the Office of the City Manager, Mayor, Council, and other City of Austin departments on behalf of the Director to ensure that Department's strategic goals, strategies and performance measures are effectively communicated to external stakeholders. Click Here to view or download a brochure that details this exciting opportunity. Working with Austin Water provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities and more. Please click HERE for more information. When completing a City of Austin employment application: Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications. A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job titles and employment dates for all jobs you wish to be considered. A resume is required, but will not substitute for a complete employment application. Please include contact information from previous employers. A cover letter is also required. In the cover letter candidates should describe, in concise detail, their interest in this position and highlight any prior experience that is relevant to this position. If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution and proof of your professional licenses or certifications. This position has been approved for a Criminal Background Investigation Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program , you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Effective October 1, 2014 , all Austin Water worksite locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any AW worksite - including construction sites, parking lots, garages or in any personal vehicle located on the premises. Pay Range Commensurate Hours 8:00 AM to 5:00 PM Monday - Friday. Hours may vary depending upon business needs. Job Close Date Type of Posting External Department Austin Water Utility Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location Waller Creek Center 625 E. 10th St. Austin, TX 78701 Preferred Qualifications The ideal candidate should be knowledgeable of pertinent Federal, State, and Local laws, codes, and regulations; Public Administration principles; utility operations and services; and principles of supervision, training and performance evaluation. The candidate should possess excellent interpersonal skills with a strong ability to establish relationships with City staff and the community. Prior experience leading a large, robust city/organization is highly preferred. Advanced written and verbal communication skills are imperative for this position. The following core competencies are important for this role: Planning Priorities - Recognizes, plans, focuses upon, and works toward what is most important or critical. Communicates Effectively - Demonstrates the ability to convey and receive information and ideas in an open, clear, and articulate manner with respect to cultural differences and others' perspectives. Exercises Leadership - Uses appropriate judgement to handle critical, problematic, or a striking set of conditions with focus, ownership, and accountability. Thinks Strategically - Enables others to better understand and implement the vision and strategy, while being the aligned forward thinker, has the ability to formulate and communicate sound business strategy, and implement in a clear and concise manner. Customer Focused - Strives to deliver high quality results and superior service that exceeds the expectations while remaining mindful of the needs and perspective of both internal and external customers. Community Collaborator - Has experience serving as a liaison to the Office of the City Manager, Mayor, Council and other City of Austin departments to ensure the Department's strategic goals, strategies, and performance measures are effectively communicated to external stakeholders. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. For Duties, Functions and Responsibilities, please click on the link below: Assistant Director, Business Services Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. For Knowledge, Skills and Abilities, please click on the link below: Assistant Director, Business Services Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum requirements for the Assistant Director, Business Services are: Graduation with a Bachelor's degree from an accredited college or university with major coursework in Business, Engineering, Public Administration or related field, plus five (5) years of related experience in water utility, including at least two (2) years of experience as a supervisor or manager. Seven (7) years of relevant experience in municipal legal or public agency administration may substitute for the five (5) years of related water utility experience. Graduation with a Master's degree from an accredited college of university in a related field may substitute for two (2) years of the required non-supervisory experience. Do you meet the minimum qualifications of this position? Yes No * If identified as the top candidate; do you agree to a Criminal Background Investigation? Yes No * The ideal candidate should be knowledgeable of local, state and federal water and wastewater utility regulations. Briefly describe how your education and experience relate to this. (Open Ended Question) * Please briefly describe your experience presenting before City Council, Boards and Commissions. (Open Ended Question) Optional & Required Documents Required Documents Cover Letter ResumeOptional Documents
Aug 15, 2020
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor's degree from an accredited college or university with major coursework in Business, Engineering, Public Administration or related field, plus five (5) years of related experience in water utility, including at least two (2) years of experience as a supervisor or manager. Seven (7) years of relevant experience in municipal legal or public agency administration may substitute for the five (5) years of related water utility experience. Graduation with a Master's degree from an accredited college of university in a related field may substitute for two (2) years of the required non-supervisory experience. Licenses and Certifications Required: None. Notes to Applicants Position Overview: Under nominal direction of the Director of Austin Water, this position manages the Business Services Program and collaborates with the executive team to develop broad organizational policies, drive strategic initiatives and develop work processes to ensure efficient organizational operations. This position also serves as a liaison to the Office of the City Manager, Mayor, Council, and other City of Austin departments on behalf of the Director to ensure that Department's strategic goals, strategies and performance measures are effectively communicated to external stakeholders. Click Here to view or download a brochure that details this exciting opportunity. Working with Austin Water provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities and more. Please click HERE for more information. When completing a City of Austin employment application: Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications. A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job titles and employment dates for all jobs you wish to be considered. A resume is required, but will not substitute for a complete employment application. Please include contact information from previous employers. A cover letter is also required. In the cover letter candidates should describe, in concise detail, their interest in this position and highlight any prior experience that is relevant to this position. If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution and proof of your professional licenses or certifications. This position has been approved for a Criminal Background Investigation Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program , you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Effective October 1, 2014 , all Austin Water worksite locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any AW worksite - including construction sites, parking lots, garages or in any personal vehicle located on the premises. Pay Range Commensurate Hours 8:00 AM to 5:00 PM Monday - Friday. Hours may vary depending upon business needs. Job Close Date Type of Posting External Department Austin Water Utility Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location Waller Creek Center 625 E. 10th St. Austin, TX 78701 Preferred Qualifications The ideal candidate should be knowledgeable of pertinent Federal, State, and Local laws, codes, and regulations; Public Administration principles; utility operations and services; and principles of supervision, training and performance evaluation. The candidate should possess excellent interpersonal skills with a strong ability to establish relationships with City staff and the community. Prior experience leading a large, robust city/organization is highly preferred. Advanced written and verbal communication skills are imperative for this position. The following core competencies are important for this role: Planning Priorities - Recognizes, plans, focuses upon, and works toward what is most important or critical. Communicates Effectively - Demonstrates the ability to convey and receive information and ideas in an open, clear, and articulate manner with respect to cultural differences and others' perspectives. Exercises Leadership - Uses appropriate judgement to handle critical, problematic, or a striking set of conditions with focus, ownership, and accountability. Thinks Strategically - Enables others to better understand and implement the vision and strategy, while being the aligned forward thinker, has the ability to formulate and communicate sound business strategy, and implement in a clear and concise manner. Customer Focused - Strives to deliver high quality results and superior service that exceeds the expectations while remaining mindful of the needs and perspective of both internal and external customers. Community Collaborator - Has experience serving as a liaison to the Office of the City Manager, Mayor, Council and other City of Austin departments to ensure the Department's strategic goals, strategies, and performance measures are effectively communicated to external stakeholders. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. For Duties, Functions and Responsibilities, please click on the link below: Assistant Director, Business Services Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. For Knowledge, Skills and Abilities, please click on the link below: Assistant Director, Business Services Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum requirements for the Assistant Director, Business Services are: Graduation with a Bachelor's degree from an accredited college or university with major coursework in Business, Engineering, Public Administration or related field, plus five (5) years of related experience in water utility, including at least two (2) years of experience as a supervisor or manager. Seven (7) years of relevant experience in municipal legal or public agency administration may substitute for the five (5) years of related water utility experience. Graduation with a Master's degree from an accredited college of university in a related field may substitute for two (2) years of the required non-supervisory experience. Do you meet the minimum qualifications of this position? Yes No * If identified as the top candidate; do you agree to a Criminal Background Investigation? Yes No * The ideal candidate should be knowledgeable of local, state and federal water and wastewater utility regulations. Briefly describe how your education and experience relate to this. (Open Ended Question) * Please briefly describe your experience presenting before City Council, Boards and Commissions. (Open Ended Question) Optional & Required Documents Required Documents Cover Letter ResumeOptional Documents
Minimum Qualifications Education and/or Equivalent Experience: Current enrollment in an accredited University of College with at least 60 credit hours, a classification of Junior or Senior, or within six (6) months of graduation. Major in Communications, Design, Marketing, Film Production, or a similar major. Student is required to have an overall 2.5 or higher GPA on a 4.0 scale. Notes to Applicants This position will assist the Public Affairs team to produce compelling visual and written communications to internal and external stakeholders. Responsibilities include shooting and editing video, taking photos, designing/developing marketing materials, creating social media campaigns, writing for the internal newsletter, maintaining the website, and contributing to community outreach for the department of Public Works. A detailed, complete City of Austin employment application is required to help us better evaluate your qualifications. For each position, please describe your specific experience as it relates to the minimum and preferred qualifications. Please be thorough in completing the employment application and list all experience that is relevant to this position. Travel: The Public Works Department is comprised of multiple facilities located throughout Austin. If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program , you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Additional Information: If you are identified as a top candidate, verification of your education, which may include High School graduation or GED , undergraduate and/or graduate degrees, will be required. A resume and work samples are required to apply for this position. Work samples should be submitted under "Other Document." This includes a portfolio (such as design work, video work, etc.) and/or writing samples (such as social media posts, writing samples, blog posts, etc.). This position will work remotely until further notice. Pay Range $15.00/hour Hours Flexible Monday through Friday, around 20 hours a week. Hours may vary depending on work demands and business needs. Job Close Date 08/26/2020 Type of Posting External Department Public Works Regular/Temporary Temporary (No benefits) Grant Funded or Pooled Position Not Applicable Category Internships Location 505 Barton Springs Road Suite 800, Austin, TX 78704 Preferred Qualifications Experience shooting high-quality digital footage Experience with digital film production, including working in Adobe Premiere Experience working with sound and lighting Experience with Adobe Creative Suite (Photoshop, InDesign, Illustrator) and Adobe After Effects Experience preparing written communication for a company or organization Interest in the fields of film Ability to travel to more than one work location Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Proposes changes in products and or services that may result in cost reductions and savings, as well as increased customer participation. Works with neighborhood associations, community leaders, political action groups, and other interested groups with on-going projects. Acts as representative for programs, and manages projects and accounts. Provides marketing consultation to clients. Initiates, designs, and orchestrates the development of promotional campaigns. Maintains Web content; and develops digital advertising, promotional campaigns, and strategies. Develops and evaluates long-range market planning/strategies. Assists with long-range strategic planning. Conducts market research and needs assessment surveys. Serves as liaison between City departments and external customers, and responds to information requests. Conducts presentations, tours, and public education programs; and evaluates effectiveness of programs. Writes, edits, and follows up with news releases. Updates Website. Maintains client and research databases. Develops contracts, surveys, documentation, and forms. Coordinates, writes, and edits internal and external information/data. Develops and generate reports. Provides, as necessary, graphic and digital design support for marketing communication campaigns. Ensures brand consistency maintains City's visual standards. Responsibilities - Supervisor and/or Leadership Exercised: May provide training and guidance to others Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of principles and processes for providing customer and personal services, including assessing customer needs, meeting quality standards for services, and evaluating customer satisfaction. Knowledge of market strategy and tactics, product demonstration, sales techniques, and sales control systems. Knowledge of media production, communication, and dissemination techniques and methods. Knowledge of fiscal planning and budget preparation. Knowledge of City practice, policies, and procedures. Skill in oral and written communication. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software applications. Skill in planning and organizing. Skill in data analysis and problem solving. Ability to write and conduct research. Ability to work with frequent interruptions and changes in priorities. Ability to train others. Ability to establish and maintain good working relationships with other City employees and the public. Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for this position require current enrollment from an accredited University or College with at least 60 credit hours with a classification as a Junior or Senior, or within six (6) months of graduation. Student is required to have an overall 2.5 or higher GPA on a 4.0 scale. Do you meet these minimum qualifications? Yes No * The minimum qualifications for this position include a major in Communications, Design, Marketing, Film Production, or a similar major. Please enter your major below. (Open Ended Question) * Please describe your first-hand experience shooting high-quality digital footage. Include equipment you have experience using and your familiarity with the equipment. (Open Ended Question) * Please describe your experience with digital film production, including working in Adobe Premiere. (Open Ended Question) * Please describe your experience working with sound and lighting. Include equipment you have experience using and your familiarity with the equipment. (Open Ended Question) * Please describe your experience with Adobe Creative Suite (Photoshop, InDesign, Illustrator) and with Adobe After Effects. (Open Ended Question) * Please describe your experience preparing written communication for a company or organization, examples include articles, blog posts, web-pages, social media campaigns, etc. Include the platforms and any software used. (Open Ended Question) * Please describe your interest in the field of film. (Open Ended Question) * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * Do you have the ability to work remotely? Yes No Optional & Required Documents Required Documents Other Document ResumeOptional Documents Cover Letter
Aug 14, 2020
Part Time
Minimum Qualifications Education and/or Equivalent Experience: Current enrollment in an accredited University of College with at least 60 credit hours, a classification of Junior or Senior, or within six (6) months of graduation. Major in Communications, Design, Marketing, Film Production, or a similar major. Student is required to have an overall 2.5 or higher GPA on a 4.0 scale. Notes to Applicants This position will assist the Public Affairs team to produce compelling visual and written communications to internal and external stakeholders. Responsibilities include shooting and editing video, taking photos, designing/developing marketing materials, creating social media campaigns, writing for the internal newsletter, maintaining the website, and contributing to community outreach for the department of Public Works. A detailed, complete City of Austin employment application is required to help us better evaluate your qualifications. For each position, please describe your specific experience as it relates to the minimum and preferred qualifications. Please be thorough in completing the employment application and list all experience that is relevant to this position. Travel: The Public Works Department is comprised of multiple facilities located throughout Austin. If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program , you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Additional Information: If you are identified as a top candidate, verification of your education, which may include High School graduation or GED , undergraduate and/or graduate degrees, will be required. A resume and work samples are required to apply for this position. Work samples should be submitted under "Other Document." This includes a portfolio (such as design work, video work, etc.) and/or writing samples (such as social media posts, writing samples, blog posts, etc.). This position will work remotely until further notice. Pay Range $15.00/hour Hours Flexible Monday through Friday, around 20 hours a week. Hours may vary depending on work demands and business needs. Job Close Date 08/26/2020 Type of Posting External Department Public Works Regular/Temporary Temporary (No benefits) Grant Funded or Pooled Position Not Applicable Category Internships Location 505 Barton Springs Road Suite 800, Austin, TX 78704 Preferred Qualifications Experience shooting high-quality digital footage Experience with digital film production, including working in Adobe Premiere Experience working with sound and lighting Experience with Adobe Creative Suite (Photoshop, InDesign, Illustrator) and Adobe After Effects Experience preparing written communication for a company or organization Interest in the fields of film Ability to travel to more than one work location Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Proposes changes in products and or services that may result in cost reductions and savings, as well as increased customer participation. Works with neighborhood associations, community leaders, political action groups, and other interested groups with on-going projects. Acts as representative for programs, and manages projects and accounts. Provides marketing consultation to clients. Initiates, designs, and orchestrates the development of promotional campaigns. Maintains Web content; and develops digital advertising, promotional campaigns, and strategies. Develops and evaluates long-range market planning/strategies. Assists with long-range strategic planning. Conducts market research and needs assessment surveys. Serves as liaison between City departments and external customers, and responds to information requests. Conducts presentations, tours, and public education programs; and evaluates effectiveness of programs. Writes, edits, and follows up with news releases. Updates Website. Maintains client and research databases. Develops contracts, surveys, documentation, and forms. Coordinates, writes, and edits internal and external information/data. Develops and generate reports. Provides, as necessary, graphic and digital design support for marketing communication campaigns. Ensures brand consistency maintains City's visual standards. Responsibilities - Supervisor and/or Leadership Exercised: May provide training and guidance to others Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of principles and processes for providing customer and personal services, including assessing customer needs, meeting quality standards for services, and evaluating customer satisfaction. Knowledge of market strategy and tactics, product demonstration, sales techniques, and sales control systems. Knowledge of media production, communication, and dissemination techniques and methods. Knowledge of fiscal planning and budget preparation. Knowledge of City practice, policies, and procedures. Skill in oral and written communication. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software applications. Skill in planning and organizing. Skill in data analysis and problem solving. Ability to write and conduct research. Ability to work with frequent interruptions and changes in priorities. Ability to train others. Ability to establish and maintain good working relationships with other City employees and the public. Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for this position require current enrollment from an accredited University or College with at least 60 credit hours with a classification as a Junior or Senior, or within six (6) months of graduation. Student is required to have an overall 2.5 or higher GPA on a 4.0 scale. Do you meet these minimum qualifications? Yes No * The minimum qualifications for this position include a major in Communications, Design, Marketing, Film Production, or a similar major. Please enter your major below. (Open Ended Question) * Please describe your first-hand experience shooting high-quality digital footage. Include equipment you have experience using and your familiarity with the equipment. (Open Ended Question) * Please describe your experience with digital film production, including working in Adobe Premiere. (Open Ended Question) * Please describe your experience working with sound and lighting. Include equipment you have experience using and your familiarity with the equipment. (Open Ended Question) * Please describe your experience with Adobe Creative Suite (Photoshop, InDesign, Illustrator) and with Adobe After Effects. (Open Ended Question) * Please describe your experience preparing written communication for a company or organization, examples include articles, blog posts, web-pages, social media campaigns, etc. Include the platforms and any software used. (Open Ended Question) * Please describe your interest in the field of film. (Open Ended Question) * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * Do you have the ability to work remotely? Yes No Optional & Required Documents Required Documents Other Document ResumeOptional Documents Cover Letter
Minimum Qualifications Education and/or Equivalent Experience: Six (6) months experience performing general labor. Licenses and Certifications Required: If required by position: Licensed for the operation of commercial vehicles in the state of Texas within 90 days of employment. To be considered for employment in this position applicants must comply with Department of Transportation Federal Regulations and the City of Austin Drug Policy. Notes to Applicants The Austin Resource Recovery Underpass Cleaning Program Operator Associate is tasked with cleaning underpass sites and other rights of way, as well as collecting bagged trash, hand-picking litter, removing bulk items and performing pre and post trip inspections on equipment. Candidates which have experienced homelessness or have background knowledge working, servicing, or interacting with individuals experiencing homelessness are encouraged to apply. Employees will be cleaning areas where individuals experiencing homelessness reside. They will work with people of diverse cultures, ages, and economic backgrounds so they must be able to work effectively in a culturally competent and sensitive manner and have a sense of commitment to working with the homeless and disconnected population. This position will require some or all the following: ability to navigate local scattered site properties, boarding and exiting the cab of a refuse collection truck, as well as stepping on and off the rear step using hand and foot holds pulling their own body weight. Operator Associates work in all types of weather (i.e. cold, wet, hot, etc.) and will be on their feet, walking, bending, stooping and picking up heavy items for most of their workday. Additional Information: A competency assessment may be required to verify your skill set. This posting may be used to fill other similar positions within Austin Resource Recovery outside of the division listed above. A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Your application should reflect your complete employment history (to include all job duties responsibilities and employment dates) on your online application. The application is an official document; incomplete applications will not be considered (e.g., "see resume" or "see Linked In Profile"). The responses to the supplemental questions inquiring about experience should be reflected on your application. Driving on City business: This position requires a valid Texas Class C Drivers License or the ability to acquire a valid Texas Class C Drivers License by your date of hire. This position must travel between various locations as part of the regular job duties and individual may be required to drive own personal vehicle or City vehicle. A driving record verification will be conducted. Applicants for positions for which City driving is an essential function must meet the standards of the program: Applicant is at least 18 years of age; Applicant has a current valid driver license with the appropriate license and endorsements for the type of vehicle(s) to be operated. This position falls under the COA safe driver program requirements. A check will be made of moving violations and points assessed on Driver Record Evaluation ( DRE ) based on Department of Public Safety ( DPS ) Driver Record Report. External New Hires must meet the DRE requisite. For more information go to: https://www.austintexas.gov/sites/default/files/files/Employment/new_hire_driver_safety_standards.pdf Veteran candidates will be required to provide a copy of their DD214 at the time of interview. Each individual who submits an Application as provided in the Municipal Civil Service Rules and meet the Minimum Qualifications for a Competitive Position shall be considered a Candidate for that Position. Employees, in Good Standing, who are Candidates within the Department or division that the Position resides in and who meet the Minimum and Preferred Qualifications (if any) of the Position will be included in the initial interview. NOTE : All Austin Resource Recovery locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any ARR worksite - including parking lot or in any personal vehicle located on the premises. Physical requirements for Operational Positions: The employee is required to perform the following tasks during the normal course of an approximately eight (8) to ten (10) hour day, four (4) to six (6) days a week. This position requires employees to apply up to 100 pounds of force occasionally and less force frequently to move objects. This position will involve continuous use of arms, shoulders, legs and feet to operate drive/steering inputs. Additionally, the employee will frequently be expected to perform tasks involving stretching, bending, twisting, squatting, kneeling, pushing/pulling, lifting and stooping while inspecting vehicle, while rolling 50+ pound refuse containers or throwing items into a refuse truck at approximately 5 feet high. This position cleans underpass sites and other rights of way, as well as collects bagged trash, hand-picks litter, removes bulk items for approximately 8-10 hours during a normal work day and works in extreme heat, cold, rain and other bad weather. Additional hazards include working close to mechanical parts, oils, fumes/odors/gases, noise, repetitive motions and vibration which expose joints and muscles to vibration and shock produced by the truck as well as walking near traffic, uneven surfaces, mud, snow, ice or rain daily. Employees may come in contact with blood and/or other potentially infectious materials. Employees must have sufficiently good eyesight to drive and inspect trucks and other equipment. Additionally, listening while driving is necessary to hear emergency vehicles and other issues with traffic or operational equipment. Employees must also be able to hear and speak to communicate with supervisors, dispatchers, and citizens. Pay Range $15.58 - $17.79 Hours Monday thru Friday 6:30 a.m. - 3:00 p.m. Employee will be required to work holidays, after hours or weekends and other areas due to business needs. Job Close Date 08/20/2020 Type of Posting External Department Austin Resource Recovery Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location 4108 Todd Lane, Austin, TX 78744 Preferred Qualifications Duties, Functions and Responsibilities For the Duties, Functions and Responsibilities of this position, please click the job description below: Austin Resource Recovery Associate Job Description Knowledge, Skills and Abilities For the Knowledge, Skills and Abilities of this position, please click the job description below: Austin Resource Recovery Associate Job Description Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for this position are six (6) months experience performing general labor. Do you meet the minimum qualifications? Yes No * Describe in detail how you meet the minimum qualifications of this position. (Open Ended Question) * This position requires employees to be available to work nights, weekends, and holidays. Are you able to work varying hours including nights weekends and holidays as required by this position? Yes No * This position requires a valid Texas Class C Driver License. Do you have a valid Texas Class C Driver License or, if selected for this position, do you have the ability to acquire a valid Texas Class C Driver License by your hire date? Yes No * Which of the following best describes the level of driver license you possess? Class A CDL Class B CDL Texas Class C Operator License Out of State Driver License No Driver License but ability to obtain a Texas Class C or above by date of hire None * The City of Austin Driver Eligibility Standards require that External New Hires meet the City's Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No Optional & Required Documents Required DocumentsOptional Documents
Aug 14, 2020
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Six (6) months experience performing general labor. Licenses and Certifications Required: If required by position: Licensed for the operation of commercial vehicles in the state of Texas within 90 days of employment. To be considered for employment in this position applicants must comply with Department of Transportation Federal Regulations and the City of Austin Drug Policy. Notes to Applicants The Austin Resource Recovery Underpass Cleaning Program Operator Associate is tasked with cleaning underpass sites and other rights of way, as well as collecting bagged trash, hand-picking litter, removing bulk items and performing pre and post trip inspections on equipment. Candidates which have experienced homelessness or have background knowledge working, servicing, or interacting with individuals experiencing homelessness are encouraged to apply. Employees will be cleaning areas where individuals experiencing homelessness reside. They will work with people of diverse cultures, ages, and economic backgrounds so they must be able to work effectively in a culturally competent and sensitive manner and have a sense of commitment to working with the homeless and disconnected population. This position will require some or all the following: ability to navigate local scattered site properties, boarding and exiting the cab of a refuse collection truck, as well as stepping on and off the rear step using hand and foot holds pulling their own body weight. Operator Associates work in all types of weather (i.e. cold, wet, hot, etc.) and will be on their feet, walking, bending, stooping and picking up heavy items for most of their workday. Additional Information: A competency assessment may be required to verify your skill set. This posting may be used to fill other similar positions within Austin Resource Recovery outside of the division listed above. A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Your application should reflect your complete employment history (to include all job duties responsibilities and employment dates) on your online application. The application is an official document; incomplete applications will not be considered (e.g., "see resume" or "see Linked In Profile"). The responses to the supplemental questions inquiring about experience should be reflected on your application. Driving on City business: This position requires a valid Texas Class C Drivers License or the ability to acquire a valid Texas Class C Drivers License by your date of hire. This position must travel between various locations as part of the regular job duties and individual may be required to drive own personal vehicle or City vehicle. A driving record verification will be conducted. Applicants for positions for which City driving is an essential function must meet the standards of the program: Applicant is at least 18 years of age; Applicant has a current valid driver license with the appropriate license and endorsements for the type of vehicle(s) to be operated. This position falls under the COA safe driver program requirements. A check will be made of moving violations and points assessed on Driver Record Evaluation ( DRE ) based on Department of Public Safety ( DPS ) Driver Record Report. External New Hires must meet the DRE requisite. For more information go to: https://www.austintexas.gov/sites/default/files/files/Employment/new_hire_driver_safety_standards.pdf Veteran candidates will be required to provide a copy of their DD214 at the time of interview. Each individual who submits an Application as provided in the Municipal Civil Service Rules and meet the Minimum Qualifications for a Competitive Position shall be considered a Candidate for that Position. Employees, in Good Standing, who are Candidates within the Department or division that the Position resides in and who meet the Minimum and Preferred Qualifications (if any) of the Position will be included in the initial interview. NOTE : All Austin Resource Recovery locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any ARR worksite - including parking lot or in any personal vehicle located on the premises. Physical requirements for Operational Positions: The employee is required to perform the following tasks during the normal course of an approximately eight (8) to ten (10) hour day, four (4) to six (6) days a week. This position requires employees to apply up to 100 pounds of force occasionally and less force frequently to move objects. This position will involve continuous use of arms, shoulders, legs and feet to operate drive/steering inputs. Additionally, the employee will frequently be expected to perform tasks involving stretching, bending, twisting, squatting, kneeling, pushing/pulling, lifting and stooping while inspecting vehicle, while rolling 50+ pound refuse containers or throwing items into a refuse truck at approximately 5 feet high. This position cleans underpass sites and other rights of way, as well as collects bagged trash, hand-picks litter, removes bulk items for approximately 8-10 hours during a normal work day and works in extreme heat, cold, rain and other bad weather. Additional hazards include working close to mechanical parts, oils, fumes/odors/gases, noise, repetitive motions and vibration which expose joints and muscles to vibration and shock produced by the truck as well as walking near traffic, uneven surfaces, mud, snow, ice or rain daily. Employees may come in contact with blood and/or other potentially infectious materials. Employees must have sufficiently good eyesight to drive and inspect trucks and other equipment. Additionally, listening while driving is necessary to hear emergency vehicles and other issues with traffic or operational equipment. Employees must also be able to hear and speak to communicate with supervisors, dispatchers, and citizens. Pay Range $15.58 - $17.79 Hours Monday thru Friday 6:30 a.m. - 3:00 p.m. Employee will be required to work holidays, after hours or weekends and other areas due to business needs. Job Close Date 08/20/2020 Type of Posting External Department Austin Resource Recovery Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location 4108 Todd Lane, Austin, TX 78744 Preferred Qualifications Duties, Functions and Responsibilities For the Duties, Functions and Responsibilities of this position, please click the job description below: Austin Resource Recovery Associate Job Description Knowledge, Skills and Abilities For the Knowledge, Skills and Abilities of this position, please click the job description below: Austin Resource Recovery Associate Job Description Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for this position are six (6) months experience performing general labor. Do you meet the minimum qualifications? Yes No * Describe in detail how you meet the minimum qualifications of this position. (Open Ended Question) * This position requires employees to be available to work nights, weekends, and holidays. Are you able to work varying hours including nights weekends and holidays as required by this position? Yes No * This position requires a valid Texas Class C Driver License. Do you have a valid Texas Class C Driver License or, if selected for this position, do you have the ability to acquire a valid Texas Class C Driver License by your hire date? Yes No * Which of the following best describes the level of driver license you possess? Class A CDL Class B CDL Texas Class C Operator License Out of State Driver License No Driver License but ability to obtain a Texas Class C or above by date of hire None * The City of Austin Driver Eligibility Standards require that External New Hires meet the City's Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No Optional & Required Documents Required DocumentsOptional Documents
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor's degree from an accredited college or university with major coursework in a related field plus four (4) years of human resources experience in the human resources specialty assigned. Experience may substitute for one (1) year of the required education up to a maximum of four (4) years substitution. Licenses or Certifications: None. Notes to Applicants The Human Resources Department works to position the City of Austin as an employer of choice through balanced, efficient and collaborative strategic partnerships. We support and develop a high performing and diverse workforce that fosters a healthy, safe, respectful and productive work environment for employees and their families, City departments and the community. Position Overview: The positions primary task will be conducting workplace investigations related to allegations of policy violations. We are seeking applicants that have strong experience conducting workplace investigations. Conduct workplace investigations related to allegations of City policy violations. Plan, design, develop, implement and evaluate major human resources programs within the area of Employee Relations. Provide advice and counsel to management and other employee groups on a broad range of human resources issues and decisions within the area of Employee Relations. Identify, analyze, and recommend solutions for various human resources problems within the area of Employee Relations, monitoring implementation of agree upon actions until the problems has been resolved. Ensures compliance with federal and state laws, including reporting requirements. Advise and influence management in making sound employee relations related decisions. Conduct trainings with departments in changes in policies, personnel procedures and classification programs. Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program , you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. When completing the City of Austin employment application: Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications. A detailed, complete City of Austin application is required for the position to help us better evaluate your qualifications. For each of your positions, please describe your specific experience as it relates to the minimum and preferred qualifications. Please be thorough in completing the employment application and list all experience that is relevant to this position, including your supervisory and/or leadership experience if applicable. This is the criteria that will be used to select candidates for interview, and the starting salary will be based on overall relevant experience. Please describe your specific experience as it relates to the minimum and preferred qualifications when responding to the supplemental questions on the application. Please note that your resume will not substitute for a complete employment application. Statements such as "see resume" will not be accepted. If you are selected to interview: Military/Veterans must provide a copy of their DD214 at the time of initial interview to receive military/veteran interview preference If you are identified as a top candidate, verification of your education, to include High School graduation or GED , undergraduate and/or graduate degrees, will be required. Additional Information: An assessment maybe administered. Pay Range $29.56 - $38.42 Hours Monday - Friday, 8:00 - 5:00 pm. Hours may vary due to operational needs. Job Close Date 09/03/2020 Type of Posting External Department Human Resources Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 505 Barton Springs Road, Austin Texas 78704, 7th Floor Preferred Qualifications PHR or SPHR Certification Training or certification in mediation and/or alternate dispute resolution techniques Training or certification related to Labor and Employment Law Experience responding to EEOC charges Ability to travel to more than one work location. Bilingual in Spanish and English. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Plans, designs, develop, implements, and evaluate major human resources programs within the area of specialization for city wide use. Provides advice and counsel to management and other employee groups on a broad range of human resources issues and decisions within the area of specialization. Identifies, analyze, and recommends solutions for various human resources problems within the area of specialization, monitoring implementation of agreed upon actions until the problem has been resolved. Advise and influence management in making sound human resources related decisions within the area of specialization. Analyze morale indicators and other personnel measurements such as but not limited to surveys, turnover, and grievances, and present recommendations within the area of specialization for corrective action programs. Ensures compliance with federal and state laws, including reporting requirements. Conducts training to departments in changes in policies, personnel procedures and classification programs. Observes, interviews, and survey employees and conduct group meetings to collect job, organizational, and occupational information. Responsibilities- Supervision and/or Leadership Exercised: Provide leadership for groups including other professionals and support staff in the area of specialization. May manage entire program or programs. Periodically act as a team leader to special task forces or teams. Provide direction and/or guidance to less experienced human resources personnel. Provide training to managers and others on human resources issues. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of assigned human resources areas. Knowledge of Federal, State, and Local laws and ordinances governing personnel activities. Knowledge of city practice, policy and procedures. Skill in oral and written communication. Skill in planning and organizing. Skill in data analysis and problem solving. Skill in using computers, related software and large databases. Skill in handling multiple tasks and prioritizing. Ability to handle hostility, conflict, and uncertain situations. Ability to mentor and train. Ability to work with frequent interruptions and changes in priorities. Ability to develop and maintain current knowledge in the assigned Human Resources areas. Ability to establish and maintain good relationships with other city employees and the public. Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications of this position are graduation with a Bachelor's degree from an accredited college or university with major coursework in a related field plus four (4) years of human resources experience in the human resources specialty assigned. Experience may substitute for one (1) year of the required education up to a maximum of four (4) years substitution. Do you meet this requirement? Yes No * What is your experience working in human resources employee relations activities in the public sector? No experience in human resources employee relations activities in the public sector (local, state or federal government) 1 to 2 years of experience in human resources employee relations activities in the public sector (local, state or federal government) 2 or more years of experience in human resources employee relations activities in the public sector (local, state or federal government) * How would you describe your knowledge and experience advising management on federal laws such as FMLA, ADA, Title VII, FLSA ? Limited knowledge and experience: 0 - 2 years in positions requiring this knowledge Working knowledge and experience: 2 - 5 years in positions requiring this knowledge Advanced knowledge and experience: 5 + years in positions requiring this knowledge No experience but have knowledge or training No experience or knowledge * Please describe, in detail, your experience conducting workplace investigations. Include in your answer, your role in the process as the lead investigator. (Open Ended Question) * Select the answer that best describes your experience as a lead investigator conducting workplace investigations regarding discrimination, harassment and/or sexual harassment. In the last three years, I have conducted 1 to 5 investigations regarding discrimination, harassment and/or sexual harassment as the lead investigator. In the last three years, I have conducted 6 to 15 investigations regarding discrimination, harassment and/or sexual harassment as the lead investigator. In the last three years, I have conducted more than 15 investigations regarding discrimination, harassment and/or sexual harassment as the lead investigator. I have experience conducting workplace investigations regarding discrimination, harassment and/or sexual harassment, but it was more than 3 years ago. I do not have any experience conducting investigations regarding discrimination, harassment and/or sexual harassment. * Select the answer that best describes your experience as a lead investigator conducting workplace investigations regarding personnel matters other than those specified in the previous question. In the last three years, I have conducted 1 to 5 investigations as the lead investigator. In the last three years, I have conducted 6 to 15 investigations as the lead investigator. In the last three years, I have conducted more than 15 investigations as the lead investigator. I have experience leading workplace investigations, but it was more than 3 years ago. I do not have any experience conducting workplace investigations as the lead investigator. * Please provide a description of your experience providing workplace training in the field of human resources employee relations, including a brief description of the content of the training. Include in your answer your experience developing training. (Open Ended Question) * Do you have experience responding to EEOC charges? I have responded to 1-5 EEOC charges. I have responded to more than 5 EEOC charges. I have not responded to any EEOC charges. * Do you have formal training or certification in mediation and/or alternate dispute resolution techniques? No formal training Training in the last 5 years Certification in the last 10 years * Do you have formal training or certification in Labor and Employment Law? No formal training Completed training in the last 5 years Hold an undergraduate degree in a directly related field Hold an advanced degree in a directly related field * Do you currently hold a professional HR certification? If so, please list your certification(s). If you do not hold any certifications, please list N/A. (Open Ended Question) * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * Describe your bilingual, English/Spanish fluency level. Speak, read, and write in both languages fluently Speak English and Spanish fluently Speak English and some Spanish Fluent in English only None of the above Optional & Required Documents Required Documents Cover Letter ResumeOptional Documents
Aug 14, 2020
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor's degree from an accredited college or university with major coursework in a related field plus four (4) years of human resources experience in the human resources specialty assigned. Experience may substitute for one (1) year of the required education up to a maximum of four (4) years substitution. Licenses or Certifications: None. Notes to Applicants The Human Resources Department works to position the City of Austin as an employer of choice through balanced, efficient and collaborative strategic partnerships. We support and develop a high performing and diverse workforce that fosters a healthy, safe, respectful and productive work environment for employees and their families, City departments and the community. Position Overview: The positions primary task will be conducting workplace investigations related to allegations of policy violations. We are seeking applicants that have strong experience conducting workplace investigations. Conduct workplace investigations related to allegations of City policy violations. Plan, design, develop, implement and evaluate major human resources programs within the area of Employee Relations. Provide advice and counsel to management and other employee groups on a broad range of human resources issues and decisions within the area of Employee Relations. Identify, analyze, and recommend solutions for various human resources problems within the area of Employee Relations, monitoring implementation of agree upon actions until the problems has been resolved. Ensures compliance with federal and state laws, including reporting requirements. Advise and influence management in making sound employee relations related decisions. Conduct trainings with departments in changes in policies, personnel procedures and classification programs. Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program , you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. When completing the City of Austin employment application: Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications. A detailed, complete City of Austin application is required for the position to help us better evaluate your qualifications. For each of your positions, please describe your specific experience as it relates to the minimum and preferred qualifications. Please be thorough in completing the employment application and list all experience that is relevant to this position, including your supervisory and/or leadership experience if applicable. This is the criteria that will be used to select candidates for interview, and the starting salary will be based on overall relevant experience. Please describe your specific experience as it relates to the minimum and preferred qualifications when responding to the supplemental questions on the application. Please note that your resume will not substitute for a complete employment application. Statements such as "see resume" will not be accepted. If you are selected to interview: Military/Veterans must provide a copy of their DD214 at the time of initial interview to receive military/veteran interview preference If you are identified as a top candidate, verification of your education, to include High School graduation or GED , undergraduate and/or graduate degrees, will be required. Additional Information: An assessment maybe administered. Pay Range $29.56 - $38.42 Hours Monday - Friday, 8:00 - 5:00 pm. Hours may vary due to operational needs. Job Close Date 09/03/2020 Type of Posting External Department Human Resources Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 505 Barton Springs Road, Austin Texas 78704, 7th Floor Preferred Qualifications PHR or SPHR Certification Training or certification in mediation and/or alternate dispute resolution techniques Training or certification related to Labor and Employment Law Experience responding to EEOC charges Ability to travel to more than one work location. Bilingual in Spanish and English. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Plans, designs, develop, implements, and evaluate major human resources programs within the area of specialization for city wide use. Provides advice and counsel to management and other employee groups on a broad range of human resources issues and decisions within the area of specialization. Identifies, analyze, and recommends solutions for various human resources problems within the area of specialization, monitoring implementation of agreed upon actions until the problem has been resolved. Advise and influence management in making sound human resources related decisions within the area of specialization. Analyze morale indicators and other personnel measurements such as but not limited to surveys, turnover, and grievances, and present recommendations within the area of specialization for corrective action programs. Ensures compliance with federal and state laws, including reporting requirements. Conducts training to departments in changes in policies, personnel procedures and classification programs. Observes, interviews, and survey employees and conduct group meetings to collect job, organizational, and occupational information. Responsibilities- Supervision and/or Leadership Exercised: Provide leadership for groups including other professionals and support staff in the area of specialization. May manage entire program or programs. Periodically act as a team leader to special task forces or teams. Provide direction and/or guidance to less experienced human resources personnel. Provide training to managers and others on human resources issues. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of assigned human resources areas. Knowledge of Federal, State, and Local laws and ordinances governing personnel activities. Knowledge of city practice, policy and procedures. Skill in oral and written communication. Skill in planning and organizing. Skill in data analysis and problem solving. Skill in using computers, related software and large databases. Skill in handling multiple tasks and prioritizing. Ability to handle hostility, conflict, and uncertain situations. Ability to mentor and train. Ability to work with frequent interruptions and changes in priorities. Ability to develop and maintain current knowledge in the assigned Human Resources areas. Ability to establish and maintain good relationships with other city employees and the public. Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications of this position are graduation with a Bachelor's degree from an accredited college or university with major coursework in a related field plus four (4) years of human resources experience in the human resources specialty assigned. Experience may substitute for one (1) year of the required education up to a maximum of four (4) years substitution. Do you meet this requirement? Yes No * What is your experience working in human resources employee relations activities in the public sector? No experience in human resources employee relations activities in the public sector (local, state or federal government) 1 to 2 years of experience in human resources employee relations activities in the public sector (local, state or federal government) 2 or more years of experience in human resources employee relations activities in the public sector (local, state or federal government) * How would you describe your knowledge and experience advising management on federal laws such as FMLA, ADA, Title VII, FLSA ? Limited knowledge and experience: 0 - 2 years in positions requiring this knowledge Working knowledge and experience: 2 - 5 years in positions requiring this knowledge Advanced knowledge and experience: 5 + years in positions requiring this knowledge No experience but have knowledge or training No experience or knowledge * Please describe, in detail, your experience conducting workplace investigations. Include in your answer, your role in the process as the lead investigator. (Open Ended Question) * Select the answer that best describes your experience as a lead investigator conducting workplace investigations regarding discrimination, harassment and/or sexual harassment. In the last three years, I have conducted 1 to 5 investigations regarding discrimination, harassment and/or sexual harassment as the lead investigator. In the last three years, I have conducted 6 to 15 investigations regarding discrimination, harassment and/or sexual harassment as the lead investigator. In the last three years, I have conducted more than 15 investigations regarding discrimination, harassment and/or sexual harassment as the lead investigator. I have experience conducting workplace investigations regarding discrimination, harassment and/or sexual harassment, but it was more than 3 years ago. I do not have any experience conducting investigations regarding discrimination, harassment and/or sexual harassment. * Select the answer that best describes your experience as a lead investigator conducting workplace investigations regarding personnel matters other than those specified in the previous question. In the last three years, I have conducted 1 to 5 investigations as the lead investigator. In the last three years, I have conducted 6 to 15 investigations as the lead investigator. In the last three years, I have conducted more than 15 investigations as the lead investigator. I have experience leading workplace investigations, but it was more than 3 years ago. I do not have any experience conducting workplace investigations as the lead investigator. * Please provide a description of your experience providing workplace training in the field of human resources employee relations, including a brief description of the content of the training. Include in your answer your experience developing training. (Open Ended Question) * Do you have experience responding to EEOC charges? I have responded to 1-5 EEOC charges. I have responded to more than 5 EEOC charges. I have not responded to any EEOC charges. * Do you have formal training or certification in mediation and/or alternate dispute resolution techniques? No formal training Training in the last 5 years Certification in the last 10 years * Do you have formal training or certification in Labor and Employment Law? No formal training Completed training in the last 5 years Hold an undergraduate degree in a directly related field Hold an advanced degree in a directly related field * Do you currently hold a professional HR certification? If so, please list your certification(s). If you do not hold any certifications, please list N/A. (Open Ended Question) * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * Describe your bilingual, English/Spanish fluency level. Speak, read, and write in both languages fluently Speak English and Spanish fluently Speak English and some Spanish Fluent in English only None of the above Optional & Required Documents Required Documents Cover Letter ResumeOptional Documents
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor's degree from an accredited college or university with major coursework in Business, Planning, Fleet Management, or any other related field plus two (2) years of lead experience in fleet management or project management. Experience may substitute for education up to the maximum of four (4) years. Licenses or Certifications: None. Notes to Applicants The purpose of this position will be to assist the Fleet Program Manager. This position will be responsible for contract development, monitoring operational costs of existing contracts, development of vehicle and equipment specifications, compiling asset data, payment of approved invoices and overall fleet performance. APPLICATION : The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Describe your specific experience for each position. Include all job duties, responsibilities, and employment dates. Any gaps in employment must have an explanation and dates of unemployment. Please be sure that your application is a reflection of your entire work history. Resumes will not be accepted. Statements such as "see resume" will not be accepted. You may use "N/A" for fields that are not applicable. Starting salary will be based on overall relevant experience from your employment application. Supplemental information or changes to your application will not be accepted after the job posting closes. The responses to the supplemental questions should reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information. We reserve the right to verify high school and college education for the top candidate(s). If you have any questions regarding your City of Austin employment application, please use the official website of the City of Austin as reference. www.austintexas.gov TRAVEL : If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program , you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. WORK HOURS : This position is categorized as Essential Personnel. Essential personnel are required to work during emergencies or bad weather if they are scheduled to work and in some cases when they are not scheduled. All Essential employees ensure the continuance of key operations in order to maintain the delivery of electric service safely for the City of Austin. FAIR LABOR STANDARDS ACT : This position is classified as NON - EXEMPT . CLOSING OF REQUISITION : Please note that Austin Energy may close the job posting at any time after 7 days from the date of the initial advertisement. Pay Range $21.65 - $27.61 Hours Monday - Friday, 6:30am - 3:30pm. Shift may change according to departmental needs. Work hours may include after hours, holidays, and weekends. Additional hours may be required to work outside of regular schedule. Job Close Date 08/28/2020 Type of Posting Reserved for City Employees Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location 721 Barton Springs Rd., Austin, Texas 78704 Preferred Qualifications Experience in records management Experience in MS Word and Excel Experience in Maximo inventory and accounting. Ability to travel to more than one work location Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Assists in minimizing downtime on equipment by ensuring that vehicle repairs are performed in a timely manner. 2. Audits and tracks repairs to ensure that Fleet Services charges are appropriate. 3. Assists in the development of budget and equipment specifications, and monitor operating costs. 4. Coordinates the development of competitive bid proposals and assist in the recommendation of vehicle selections that will ensure cost effectiveness and compliance with specifications of industry standards. 5. Assists with the vehicle purchasing process. 6. Organizes, develops and evaluates long and short-term projects. 7. Plans and executes evaluation processes to compile and present statistical or other analytical data to management. 8. Develops, composes and/or presents special reports, correspondence, graphs and charts. 9. Develops, monitors, and evaluates project procedures for effectiveness and accomplishment of the stated goals. 10. Works with various staff of other City departments to resolve issues and implement effective tools. Responsibilities- Supervision and/or Leadership Exercised: May lead employees. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of proper fleet practices, procedures and regulations applicable to the work being performed. Knowledge of the provisions of Texas vehicle codes relating to operation of trucks on public streets and highways. Knowledge of Federal, State and local laws. Knowledge of city practice, policy and procedures. Knowledge of safety practices and procedures. Skill in oral and written communication. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software. Skill in data analysis and problem solving. Skill in planning and organizing. Ability to quickly recognize and analyze irregular events. Ability to maintaining compliance with fleet practices, rules and regulations. Ability to lead others. Ability to work with frequent interruptions and changes in priorities. Ability to establish and maintain good working relationships with other City employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for this position require graduation with a Bachelor's degree from an accredited college or university with major coursework in Business, Planning, Fleet Management, or any other related field plus two (2) years of lead experience in fleet management or project management. Experience may substitute for education up to the maximum of four (4) years. Do you meet these qualifications? Yes No * Please describe how you meet the minimum qualifications referenced above. Detail how you meet the educational requirements (if applicable), account for the years of related experience (if applicable), and explain any substitutions of experience for education, or vice-versa (if applicable). (Open Ended Question) * Are you a current City of Austin employee? Yes No * Do you have experience in managing a fleet automotive inventory? Yes No * How many years of experience do you have managing the maintenance and repair of a large, diverse Fleet? None Less than 1 year 1 to less than 2 years 2 to less than 3 years 3 to less than 4 years 4 or more years * Please describe your experience managing the maintenance and repair of a large, diverse Fleet, including the specific position(s) listed in your application in which you performed these duties. (Open Ended Question) * How many years of experience do you have managing a diverse public sector Fleet? None Less than 1 year 1-2 years 2-3 years 3-4 years 4 or more years * Please describe your experience auditing and tracking repairs for a governmental agency or other large fleet operation of large commercial vehicles. (Open Ended Question) * How many years of experience do you have in a fast-paced, high-demand fleet environment prioritizing work as customer demands change? None Less than 1 year 1 to less than 2 years 2 to less than 3 years 3 to less than 4 years 4 or more years * Please explain your experience in a fast-paced, high-demand fleet environment prioritizing work as customer demands change. (Please note that an affirmative answer must be supported by information in your City of Austin employment application.) (Open Ended Question) * Please explain your experience providing direct service to customers and coordinating with vendors in a fleet environment. (Please note that an affirmative answer must be supported by information in your City of Austin employment application.) (Open Ended Question) * Please describe your experience with Maximo or Computerized Maintenance Management Systems. (Open Ended Question) * Describe your experience in records management to include, but not limited to: record-keeping practices, filing, indexing, archiving and disposal. (Open Ended Question) * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * This position is categorized as an Essential Personnel position. Essential Personnel are required to come to work during emergencies and/or bad weather if they are scheduled to work and in some cases when they are not scheduled. Can you work this schedule as required? Yes No * If selected as a top candidate, do you agree to a criminal background investigation? Yes No Optional & Required Documents Required DocumentsOptional Documents
Aug 14, 2020
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor's degree from an accredited college or university with major coursework in Business, Planning, Fleet Management, or any other related field plus two (2) years of lead experience in fleet management or project management. Experience may substitute for education up to the maximum of four (4) years. Licenses or Certifications: None. Notes to Applicants The purpose of this position will be to assist the Fleet Program Manager. This position will be responsible for contract development, monitoring operational costs of existing contracts, development of vehicle and equipment specifications, compiling asset data, payment of approved invoices and overall fleet performance. APPLICATION : The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Describe your specific experience for each position. Include all job duties, responsibilities, and employment dates. Any gaps in employment must have an explanation and dates of unemployment. Please be sure that your application is a reflection of your entire work history. Resumes will not be accepted. Statements such as "see resume" will not be accepted. You may use "N/A" for fields that are not applicable. Starting salary will be based on overall relevant experience from your employment application. Supplemental information or changes to your application will not be accepted after the job posting closes. The responses to the supplemental questions should reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information. We reserve the right to verify high school and college education for the top candidate(s). If you have any questions regarding your City of Austin employment application, please use the official website of the City of Austin as reference. www.austintexas.gov TRAVEL : If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program , you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. WORK HOURS : This position is categorized as Essential Personnel. Essential personnel are required to work during emergencies or bad weather if they are scheduled to work and in some cases when they are not scheduled. All Essential employees ensure the continuance of key operations in order to maintain the delivery of electric service safely for the City of Austin. FAIR LABOR STANDARDS ACT : This position is classified as NON - EXEMPT . CLOSING OF REQUISITION : Please note that Austin Energy may close the job posting at any time after 7 days from the date of the initial advertisement. Pay Range $21.65 - $27.61 Hours Monday - Friday, 6:30am - 3:30pm. Shift may change according to departmental needs. Work hours may include after hours, holidays, and weekends. Additional hours may be required to work outside of regular schedule. Job Close Date 08/28/2020 Type of Posting Reserved for City Employees Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location 721 Barton Springs Rd., Austin, Texas 78704 Preferred Qualifications Experience in records management Experience in MS Word and Excel Experience in Maximo inventory and accounting. Ability to travel to more than one work location Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Assists in minimizing downtime on equipment by ensuring that vehicle repairs are performed in a timely manner. 2. Audits and tracks repairs to ensure that Fleet Services charges are appropriate. 3. Assists in the development of budget and equipment specifications, and monitor operating costs. 4. Coordinates the development of competitive bid proposals and assist in the recommendation of vehicle selections that will ensure cost effectiveness and compliance with specifications of industry standards. 5. Assists with the vehicle purchasing process. 6. Organizes, develops and evaluates long and short-term projects. 7. Plans and executes evaluation processes to compile and present statistical or other analytical data to management. 8. Develops, composes and/or presents special reports, correspondence, graphs and charts. 9. Develops, monitors, and evaluates project procedures for effectiveness and accomplishment of the stated goals. 10. Works with various staff of other City departments to resolve issues and implement effective tools. Responsibilities- Supervision and/or Leadership Exercised: May lead employees. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of proper fleet practices, procedures and regulations applicable to the work being performed. Knowledge of the provisions of Texas vehicle codes relating to operation of trucks on public streets and highways. Knowledge of Federal, State and local laws. Knowledge of city practice, policy and procedures. Knowledge of safety practices and procedures. Skill in oral and written communication. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software. Skill in data analysis and problem solving. Skill in planning and organizing. Ability to quickly recognize and analyze irregular events. Ability to maintaining compliance with fleet practices, rules and regulations. Ability to lead others. Ability to work with frequent interruptions and changes in priorities. Ability to establish and maintain good working relationships with other City employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for this position require graduation with a Bachelor's degree from an accredited college or university with major coursework in Business, Planning, Fleet Management, or any other related field plus two (2) years of lead experience in fleet management or project management. Experience may substitute for education up to the maximum of four (4) years. Do you meet these qualifications? Yes No * Please describe how you meet the minimum qualifications referenced above. Detail how you meet the educational requirements (if applicable), account for the years of related experience (if applicable), and explain any substitutions of experience for education, or vice-versa (if applicable). (Open Ended Question) * Are you a current City of Austin employee? Yes No * Do you have experience in managing a fleet automotive inventory? Yes No * How many years of experience do you have managing the maintenance and repair of a large, diverse Fleet? None Less than 1 year 1 to less than 2 years 2 to less than 3 years 3 to less than 4 years 4 or more years * Please describe your experience managing the maintenance and repair of a large, diverse Fleet, including the specific position(s) listed in your application in which you performed these duties. (Open Ended Question) * How many years of experience do you have managing a diverse public sector Fleet? None Less than 1 year 1-2 years 2-3 years 3-4 years 4 or more years * Please describe your experience auditing and tracking repairs for a governmental agency or other large fleet operation of large commercial vehicles. (Open Ended Question) * How many years of experience do you have in a fast-paced, high-demand fleet environment prioritizing work as customer demands change? None Less than 1 year 1 to less than 2 years 2 to less than 3 years 3 to less than 4 years 4 or more years * Please explain your experience in a fast-paced, high-demand fleet environment prioritizing work as customer demands change. (Please note that an affirmative answer must be supported by information in your City of Austin employment application.) (Open Ended Question) * Please explain your experience providing direct service to customers and coordinating with vendors in a fleet environment. (Please note that an affirmative answer must be supported by information in your City of Austin employment application.) (Open Ended Question) * Please describe your experience with Maximo or Computerized Maintenance Management Systems. (Open Ended Question) * Describe your experience in records management to include, but not limited to: record-keeping practices, filing, indexing, archiving and disposal. (Open Ended Question) * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * This position is categorized as an Essential Personnel position. Essential Personnel are required to come to work during emergencies and/or bad weather if they are scheduled to work and in some cases when they are not scheduled. Can you work this schedule as required? Yes No * If selected as a top candidate, do you agree to a criminal background investigation? Yes No Optional & Required Documents Required DocumentsOptional Documents
Minimum Qualifications This position will be posted at both the AW Pipeline Technician Worker and Associate levels. Minimum Qualifications for the AW Pipeline Technician Worker: At least 18 years of age. Graduation from an accredited high school or equivalent. Valid Texas Class "C" Driver License. Must obtain the appropriate class of Commercial Driver's License with endorsements within ninety days (90) of employment. The minimum qualifications for the AW Pipeline Technician Associate: At least 18 years of age. Graduation from an accredited high school or equivalent. One (1) year of experience in general construction maintenance, general underground utility construction maintenance, or plumbing activities. Licenses and Certifications Required: Valid Texas Class "C" Driver License. Must be able to obtain the appropriate class Commercial Driver's License with endorsements within ninety days of employment. Must obtain and maintain certification for Respiratory Protection and Confined Space Entry. Positions in water distribution require a Class D Water Operator License from TCEQ within one (1) year of hire. Must obtain a Class C Water Distribution License from TCEQ before Class D expires. Positions in wastewater collection require a Class I Wastewater Collection License from TCEQ within one (1) year of hire. Notes to Applicants To learn more about what it means to be an Austin Water Pipeline Technician Worker and the benefits of working for Austin Water, please click here for our informational brochure. These positions may be filled at the following locations, for the following shifts: Collection System Services 2600 Webberville Road. New employees with Collection System Services will start on the day shift for training and then move to the night shift for their regular schedule. Day shift: 7:00 am - 3:30 pm, Mon - Fri. Night shift: 1:00 pm - 9:30 pm, Mon - Fri. Distribution System Services 3601 S. Industrial Blvd. Monday to Friday 7:30 am - 4:00 pm. When completing the City of Austin employment application: A detailed, complete employment application helps us to better evaluate your qualifications, and will be used to determine salary if you are selected for the position. Please detail on the application any previous employment that you wish to be considered as part of your qualifications. Provide each job title and employment dates for all jobs included on the application. Please include contact information for previous employers. Your work history should include the duties you performed, any supervisory or lead responsibilities, and any equipment or computer software used. Please note that we are not accepting resumes so a complete application is essential. If you are selected to interview: Your skills and competencies for this job will be assessed prior to being invited to an in-person interview. General Pre-Employment Requirements: If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. If you are identified as a top candidate, verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution. Driving Requirement: This position requires a Valid Texas Class C Driver License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin's Driver Record Evaluation ( DRE ) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Commercial Driver's License This position requires that newly hired employees must be able to obtain appropriate class of Commercial Driver's License with endorsements within ninety days of employment. Employees must comply with the Alcohol and Controlled Substance Testing rules as outlined by the City of Austin Alcohol and Drug Policy for Drivers of Commercial Motor Vehicles. Work Environment This position is in a heavy industrial setting and requires performing all duties associated with operating heavy equipment outdoors in all weather conditions including extreme heat, cold and rain. This position will include cross training in operations of various equipment. Position will require adaptability and willingness to change or modify work load on demand and multitask. Position requires working in environments which may have hazardous situations. Confined Space Entry Requirements Candidates must be able to work in environments which may have hazardous atmospheres or in confined spaces where there is limited or restricted means for entry and exit, or where the activities of an employee are hindered. Candidates must be able to qualify for Austin Water's Respiratory Protection Program. Physical Requirements This position will require that you be able to perform duties with confidence climbing heights of up to 20 feet on ladders that support up to 300 lbs., descending into confined spaces up to 100 feet deep with the use of a SRL Body Harness that supports up to 283 lbs., and lifting and/or carrying equipment or supplies weighing up to 50 lbs., unassisted. Pre-Employment Testing Requirements The selected candidate will be required to complete and pass a physical exam and drug and alcohol screening test. The successful candidate must pass a pre-employment Functional (FC) strength/agility test (with or without accommodations) to be considered for this position. All Austin Water worksite locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any AW worksite - including construction sites, parking lot, garage or in any personal vehicle located on the premises. Working with Austin Water provides a number of benefits including medical, paid leave time, a great retirement plan, training opportunities and more! Click HERE for more information. Pay Range Worker: $15.58 - $17.79/hr Associate: $17.30- $21.63/hr Hours Divisions have varying shifts, including days and nights. Please see shift information by location/Service Center in "Notes to Applicants." All employees are required to be available for overtime, call-back, and on-call for emergency response on nights, weekends, and holidays. Job Close Date 08/25/2020 Type of Posting External Department Austin Water Utility Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location Multiple locations - See "Notes to Applicants" Preferred Qualifications Knowledge of safety practices and procedures related to general construction activity Experience interacting directly with customers and providing a high level of customer service Basic computer navigation skills including familiarity with a computer work order system and experience with Microsoft Office (Word, Excel, and Outlook) Experience using hand tools, power tools, and/or operating specialized heavy equipment such as a backhoe, high pressure sewer cleaning units, or vactor/flusher trucks Experience using blueprints, construction documents, underground utility drawings, map grids, or computerized mapping software TCEQ Class D Water license or Class I Collection license Duties, Functions and Responsibilities For the Duties, Functions and Responsibilities of this position, please click the appropriate job description below: Austin Water Pipeline Technician Worker Job Description Austin Water Pipeline Technician Associate Job Description Knowledge, Skills and Abilities For the Knowledge, Skills and Abilities of this position, please click the appropriate job description below: Austin Water Pipeline Technician Worker Job Description Austin Water Pipeline Technician Associate Job Description Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires that you must be at least 18 years of age with a High School diploma or GED. Do you meet these minimum qualifications? Yes No * This position requires you to work various shifts including Holidays, weekends, nights and on-call rotation. Are you able to comply with this requirement? Yes No * This position will require that you be able to perform duties with confidence climbing heights in excess of 20 feet on ladders that support up to 300 lbs., descending into confined spaces up to 30 feet deep with the use of a SRL Body Harness that supports up to 265 lbs., and lifting and or carrying equipment or supplies weighting up to 50 lbs., unassisted. Will you be able to fulfill these essential job functions with or without reasonable accommodations? Yes No * This position requires a valid Texas Class C Driver License. Do you have a valid Texas Class C Driver License or, if selected for this position, do you have the ability to acquire a valid Texas Class C Driver License by your hire date? Yes No * Position will require you to obtain an appropriate Commercial Driver License (CDL) within 90 days of employment with the City. Please select from the following: I have a current Class A CDL I have a current Class B CDL I am able to obtain appropriate CDL within 90 days of hire I am not able to obtain appropriate CDL within 90 days of hire * How many years of experience do you have in general construction maintenance, general underground utility construction maintenance, or plumbing? None Less than 1 year 1 - 2 years 2 - 4 years 4 -6 years More than 6 years * Please describe your experience in general construction maintenance, general underground utility construction maintenance, or plumbing activities. Be sure to indicate which jobs on your application gave you this experience. (Open Ended Question) * What is your level of skill and/or knowledge of safety practices and/or procedures? Basic: First Aid/CPR, learned/used in a class, know who to notify in case of emergency Intermediate: Taken at least one safety training course or orientation, familiarity with MSDS, spill response Advanced: Have certification(s), familiar with appropriate PPE for specific situations, can act as 1st responder None * Which most closely describes your primary level of customer service experience? Front Line: teller, wait staff, cashier, sales associate Mid-Level: retail manager, front end manager, customer service manager Senior level: store director, business owner, operations manager I do not have customer service experience. * Describe your experience with a computerized maintenance management system or online work order system. None Basic: completing assigned work orders or service requests, entering notes and follow-up information, reading assignments Intermediate: assigning labor and parts costs, entering meter read information, investigating prior work for an address/customer Advanced: creation of a service request or work order, entering a follow-up task, plus all of above items * Which of the following best describes your proficiency with Microsoft Office Suite, specifically with Word, Excel, and Outlook? No experience Basic: create/edit simple documents, spreadsheets, & emails Intermediate: create/edit a variety of documents & spreadsheets; reformat document features such as color, font style and size of text, change page size/width, & filter/sort data fields Advanced: create/edit complex documents & spreadsheets; integrate features such as tables, charts, mathematic formulas, hyperlinks, graphics; data/mail merge, import data from one document to another * What type of hand and power tools do you have experience using? For each tool you mention, please describe the work you performed with the tool(s). (Open Ended Question) * Please describe your experience working with specialized heavy equipment (e.g. backhoes, excavators, high pressure sewer cleaning units, or flusher/vactor trucks). (Open Ended Question) * Which most closely describes your experience with reading technical drawings such as blueprints, as-builts, plan sheets, or construction documents and using computerized mapping software? I do not have any experience I have academic or observation exposure to technical drawings, construction documents, or computerized mapping software, but no work experience I have work experience reading technical drawings or construction documents, but not with computerized mapping software I have work experience with computerized mapping software, but not with reading technical drawings or construction documents I have work experience with both reading technical drawings or construction documents and with computerized mapping software * Please list any TCEQ water and/or wastewater licenses you currently hold. (Open Ended Question) * Were you referred to this opportunity by an Austin Water employee? If yes, please provide the employee's full name. (Open Ended Question) * The City of Austin Driver Eligibility Standards require that External New Hires meet the City's Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No Optional & Required Documents Required Documents Optional Documents
Aug 11, 2020
Full Time
Minimum Qualifications This position will be posted at both the AW Pipeline Technician Worker and Associate levels. Minimum Qualifications for the AW Pipeline Technician Worker: At least 18 years of age. Graduation from an accredited high school or equivalent. Valid Texas Class "C" Driver License. Must obtain the appropriate class of Commercial Driver's License with endorsements within ninety days (90) of employment. The minimum qualifications for the AW Pipeline Technician Associate: At least 18 years of age. Graduation from an accredited high school or equivalent. One (1) year of experience in general construction maintenance, general underground utility construction maintenance, or plumbing activities. Licenses and Certifications Required: Valid Texas Class "C" Driver License. Must be able to obtain the appropriate class Commercial Driver's License with endorsements within ninety days of employment. Must obtain and maintain certification for Respiratory Protection and Confined Space Entry. Positions in water distribution require a Class D Water Operator License from TCEQ within one (1) year of hire. Must obtain a Class C Water Distribution License from TCEQ before Class D expires. Positions in wastewater collection require a Class I Wastewater Collection License from TCEQ within one (1) year of hire. Notes to Applicants To learn more about what it means to be an Austin Water Pipeline Technician Worker and the benefits of working for Austin Water, please click here for our informational brochure. These positions may be filled at the following locations, for the following shifts: Collection System Services 2600 Webberville Road. New employees with Collection System Services will start on the day shift for training and then move to the night shift for their regular schedule. Day shift: 7:00 am - 3:30 pm, Mon - Fri. Night shift: 1:00 pm - 9:30 pm, Mon - Fri. Distribution System Services 3601 S. Industrial Blvd. Monday to Friday 7:30 am - 4:00 pm. When completing the City of Austin employment application: A detailed, complete employment application helps us to better evaluate your qualifications, and will be used to determine salary if you are selected for the position. Please detail on the application any previous employment that you wish to be considered as part of your qualifications. Provide each job title and employment dates for all jobs included on the application. Please include contact information for previous employers. Your work history should include the duties you performed, any supervisory or lead responsibilities, and any equipment or computer software used. Please note that we are not accepting resumes so a complete application is essential. If you are selected to interview: Your skills and competencies for this job will be assessed prior to being invited to an in-person interview. General Pre-Employment Requirements: If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. If you are identified as a top candidate, verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution. Driving Requirement: This position requires a Valid Texas Class C Driver License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin's Driver Record Evaluation ( DRE ) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Commercial Driver's License This position requires that newly hired employees must be able to obtain appropriate class of Commercial Driver's License with endorsements within ninety days of employment. Employees must comply with the Alcohol and Controlled Substance Testing rules as outlined by the City of Austin Alcohol and Drug Policy for Drivers of Commercial Motor Vehicles. Work Environment This position is in a heavy industrial setting and requires performing all duties associated with operating heavy equipment outdoors in all weather conditions including extreme heat, cold and rain. This position will include cross training in operations of various equipment. Position will require adaptability and willingness to change or modify work load on demand and multitask. Position requires working in environments which may have hazardous situations. Confined Space Entry Requirements Candidates must be able to work in environments which may have hazardous atmospheres or in confined spaces where there is limited or restricted means for entry and exit, or where the activities of an employee are hindered. Candidates must be able to qualify for Austin Water's Respiratory Protection Program. Physical Requirements This position will require that you be able to perform duties with confidence climbing heights of up to 20 feet on ladders that support up to 300 lbs., descending into confined spaces up to 100 feet deep with the use of a SRL Body Harness that supports up to 283 lbs., and lifting and/or carrying equipment or supplies weighing up to 50 lbs., unassisted. Pre-Employment Testing Requirements The selected candidate will be required to complete and pass a physical exam and drug and alcohol screening test. The successful candidate must pass a pre-employment Functional (FC) strength/agility test (with or without accommodations) to be considered for this position. All Austin Water worksite locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any AW worksite - including construction sites, parking lot, garage or in any personal vehicle located on the premises. Working with Austin Water provides a number of benefits including medical, paid leave time, a great retirement plan, training opportunities and more! Click HERE for more information. Pay Range Worker: $15.58 - $17.79/hr Associate: $17.30- $21.63/hr Hours Divisions have varying shifts, including days and nights. Please see shift information by location/Service Center in "Notes to Applicants." All employees are required to be available for overtime, call-back, and on-call for emergency response on nights, weekends, and holidays. Job Close Date 08/25/2020 Type of Posting External Department Austin Water Utility Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location Multiple locations - See "Notes to Applicants" Preferred Qualifications Knowledge of safety practices and procedures related to general construction activity Experience interacting directly with customers and providing a high level of customer service Basic computer navigation skills including familiarity with a computer work order system and experience with Microsoft Office (Word, Excel, and Outlook) Experience using hand tools, power tools, and/or operating specialized heavy equipment such as a backhoe, high pressure sewer cleaning units, or vactor/flusher trucks Experience using blueprints, construction documents, underground utility drawings, map grids, or computerized mapping software TCEQ Class D Water license or Class I Collection license Duties, Functions and Responsibilities For the Duties, Functions and Responsibilities of this position, please click the appropriate job description below: Austin Water Pipeline Technician Worker Job Description Austin Water Pipeline Technician Associate Job Description Knowledge, Skills and Abilities For the Knowledge, Skills and Abilities of this position, please click the appropriate job description below: Austin Water Pipeline Technician Worker Job Description Austin Water Pipeline Technician Associate Job Description Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires that you must be at least 18 years of age with a High School diploma or GED. Do you meet these minimum qualifications? Yes No * This position requires you to work various shifts including Holidays, weekends, nights and on-call rotation. Are you able to comply with this requirement? Yes No * This position will require that you be able to perform duties with confidence climbing heights in excess of 20 feet on ladders that support up to 300 lbs., descending into confined spaces up to 30 feet deep with the use of a SRL Body Harness that supports up to 265 lbs., and lifting and or carrying equipment or supplies weighting up to 50 lbs., unassisted. Will you be able to fulfill these essential job functions with or without reasonable accommodations? Yes No * This position requires a valid Texas Class C Driver License. Do you have a valid Texas Class C Driver License or, if selected for this position, do you have the ability to acquire a valid Texas Class C Driver License by your hire date? Yes No * Position will require you to obtain an appropriate Commercial Driver License (CDL) within 90 days of employment with the City. Please select from the following: I have a current Class A CDL I have a current Class B CDL I am able to obtain appropriate CDL within 90 days of hire I am not able to obtain appropriate CDL within 90 days of hire * How many years of experience do you have in general construction maintenance, general underground utility construction maintenance, or plumbing? None Less than 1 year 1 - 2 years 2 - 4 years 4 -6 years More than 6 years * Please describe your experience in general construction maintenance, general underground utility construction maintenance, or plumbing activities. Be sure to indicate which jobs on your application gave you this experience. (Open Ended Question) * What is your level of skill and/or knowledge of safety practices and/or procedures? Basic: First Aid/CPR, learned/used in a class, know who to notify in case of emergency Intermediate: Taken at least one safety training course or orientation, familiarity with MSDS, spill response Advanced: Have certification(s), familiar with appropriate PPE for specific situations, can act as 1st responder None * Which most closely describes your primary level of customer service experience? Front Line: teller, wait staff, cashier, sales associate Mid-Level: retail manager, front end manager, customer service manager Senior level: store director, business owner, operations manager I do not have customer service experience. * Describe your experience with a computerized maintenance management system or online work order system. None Basic: completing assigned work orders or service requests, entering notes and follow-up information, reading assignments Intermediate: assigning labor and parts costs, entering meter read information, investigating prior work for an address/customer Advanced: creation of a service request or work order, entering a follow-up task, plus all of above items * Which of the following best describes your proficiency with Microsoft Office Suite, specifically with Word, Excel, and Outlook? No experience Basic: create/edit simple documents, spreadsheets, & emails Intermediate: create/edit a variety of documents & spreadsheets; reformat document features such as color, font style and size of text, change page size/width, & filter/sort data fields Advanced: create/edit complex documents & spreadsheets; integrate features such as tables, charts, mathematic formulas, hyperlinks, graphics; data/mail merge, import data from one document to another * What type of hand and power tools do you have experience using? For each tool you mention, please describe the work you performed with the tool(s). (Open Ended Question) * Please describe your experience working with specialized heavy equipment (e.g. backhoes, excavators, high pressure sewer cleaning units, or flusher/vactor trucks). (Open Ended Question) * Which most closely describes your experience with reading technical drawings such as blueprints, as-builts, plan sheets, or construction documents and using computerized mapping software? I do not have any experience I have academic or observation exposure to technical drawings, construction documents, or computerized mapping software, but no work experience I have work experience reading technical drawings or construction documents, but not with computerized mapping software I have work experience with computerized mapping software, but not with reading technical drawings or construction documents I have work experience with both reading technical drawings or construction documents and with computerized mapping software * Please list any TCEQ water and/or wastewater licenses you currently hold. (Open Ended Question) * Were you referred to this opportunity by an Austin Water employee? If yes, please provide the employee's full name. (Open Ended Question) * The City of Austin Driver Eligibility Standards require that External New Hires meet the City's Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No Optional & Required Documents Required Documents Optional Documents
Minimum Qualifications Public Information Specialist: Education and/or Equivalent Experience: Graduation with a Bachelor's degree from an accredited college or university with major coursework in Marketing, Public Relations, Journalism, Advertising or related field; Or four (4) years of experience in developing and implementing programs of public information. Public Information Specialist Senior: Education and/or Equivalent Experience: Graduation with a Bachelor's degree from an accredited college or university with major coursework in Marketing, Public Relations, Journalism, Advertising or related field plus four (4) years of progressive experience in developing and implementing programs of public information, one (1) of which was in a team leader/coordinator capacity. Experience may substitute for the education up to the maximum of four (4) years. Notes to Applicants We currently have two openings. The Top Candidate will be offered the Public Information Specialist Sr. position granted they meet the minimum qualifications of a Public Information Specialist Sr., otherwise they will be offered the Public Information Specialist position. The runner up candidate will be offered the second Public Information Specialist position. The Public Information Specialist or Public Information Specialist Senior is part of the Austin Transportation Department's Public Information and Marketing team and would serve under the Office of the Director Division. The person in this position is responsible for maintaining and expanding the positive image for Austin Transportation Department through effective public relations, media relations, public involvement, marketing, and branding. Responsibilities also include coordination of campaign initiatives and organizing departmental programs, leading graphic design development, video productions, and Web content. This person is a critical component of the Transportation team, ensuring internal and external communications are correct, clear, concise and timely. This position requires frequent and ongoing communications with multiple ATD divisions, other City departments, as well as agencies outside the City of Austin to support the diverse and complex work of these entities. Due to the responsibilities related to this position, a writing assignment may be administered as part of the interview process. Regarding your Application: A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Please list your complete employment history (to include all job duties responsibilities and employment dates) on your online application. The application is an official document; incomplete applications will not be considered (e.g., "see resume" or "see Linked In Profile"). Resumes will not be used to qualify for the position and will not be used to recommend salary. Close Job Posting: Department may close the job posting at any time after 7 days. 90 Day Provision for Additional Vacancy: This posting may be used to fill other vacancies in other sections within the Division. Decisions on assigned section will be made at the time of hire based on business needs. Office Location Notes: Office location is subject to change based on department needs and programs. Pay Range Commensurate Hours Monday through Friday 8:00 a.m. to 5:00 p.m. *Hours may vary depending on departmental needs and initiatives. Job Close Date 08/28/2020 Type of Posting External Department Austin Transportation Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 901 S. Mopac Expressway, 78746/8900 Cameron Road, 78754 Preferred Qualifications Professional experience in public engagement and community involvement to support organizational initiatives. Experience working with media and a background in Communications, Journalism, Public Relations, Marketing, or a related field. Experience in writing and editing press releases, articles, blog posts, social media posts, newsletters, and other media communications. Experience responding to media requests for information, press events and coaching internal subject matter experts in the correct means of communicating with the press, public and stakeholders. Experience presenting and communicating in writing and orally to a variety of stakeholders. Intermediate to advanced proficiency in Microsoft Excel, Word, PowerPoint, and Outlook. Ability to read, write, and fluently speak English. Experience and interest in transportation issues, especially the complexity of serving all users including, people riding transit, bicycling, walking and driving. Experience working under pressure with tight deadlines in a professional setting. Duties, Functions and Responsibilities For the Duties, Functions and Responsibilities of this position, please click the appropriate job description below: Public Information Specialist Public Information Specialist Senior Knowledge, Skills and Abilities For the Knowledge, Skills and Abilities of this position, please click the appropriate job description below: Public Information Specialist Public Information Specialist Senior Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This position is posted as a Public Information Specialist Senior and or a Public Information Specialist. The minimum qualifications for the positions include: Public Information Specialist Senior- Graduation with a Bachelor's degree from an accredited college or university with major coursework in Marketing, Public Relations, Journalism, Advertising or related field plus four (4) years of progressive experience in developing and implementing programs of public information, one (1) of which was in a team leader/coordinator capacity. Experience may substitute for the education up to the maximum of four (4) years. Public Information Specialist- Graduation with a Bachelor's degree from an accredited college or university with major coursework in Marketing, Public Relations, Journalism, Advertising or related field; Or Four (4) years of experience in developing and implementing programs of public information. Do you meet the minimum qualifications for one of the above listed positions? Yes No * Briefly describe how you meet the minimum qualifications and educational requirements. (Open Ended Question) * Do you have experience in develop strategic communications plans and strategies? Yes Some No * Please describe your experience planning and coordinating public relations campaigns that deliver measurable results and meet objectives. (Open Ended Question) * Describe your experience in designing, researching, writing and editing newsletters and releases for internal or external use? (Open Ended Question) * Please describe your experience writing and editing press releases, articles, blog posts, social media posts, and speeches. (Open Ended Question) * This position requires someone who can be available to provide communications support during citywide emergencies such as flooding, ice storms, and additional natural and man-made disasters. This could result in having to work outside of normal work hours. If offered the position, are you willing to work scheduled and unscheduled hours as mandated by business needs? Yes No * Describe your experience or knowledge working in or with news media. (Open Ended Question) * Select the level that best describes your skill and knowledge of Microsoft Office Suite, including Word, Excel, and Power Point. None Basic Intermediate Advanced Expert * Do you have experience and interest in transportation and land use issues, especially the complexity of serving all users including, people riding transit, bicycling, walking and driving? Experience Interest None * All applicants applying for this job posting should submit a complete application; resumes submitted should mirror the completed application. Starting salary for the top candidate (s) will only be based on overall relevant experience from your employment application, not the resume or cover letter. Your application will be considered incomplete if your application and resume do not mirror and if your application states "see resume". Do you understand these statements? Yes No Optional & Required Documents Required Documents Cover Letter ResumeOptional Documents
Aug 11, 2020
Full Time
Minimum Qualifications Public Information Specialist: Education and/or Equivalent Experience: Graduation with a Bachelor's degree from an accredited college or university with major coursework in Marketing, Public Relations, Journalism, Advertising or related field; Or four (4) years of experience in developing and implementing programs of public information. Public Information Specialist Senior: Education and/or Equivalent Experience: Graduation with a Bachelor's degree from an accredited college or university with major coursework in Marketing, Public Relations, Journalism, Advertising or related field plus four (4) years of progressive experience in developing and implementing programs of public information, one (1) of which was in a team leader/coordinator capacity. Experience may substitute for the education up to the maximum of four (4) years. Notes to Applicants We currently have two openings. The Top Candidate will be offered the Public Information Specialist Sr. position granted they meet the minimum qualifications of a Public Information Specialist Sr., otherwise they will be offered the Public Information Specialist position. The runner up candidate will be offered the second Public Information Specialist position. The Public Information Specialist or Public Information Specialist Senior is part of the Austin Transportation Department's Public Information and Marketing team and would serve under the Office of the Director Division. The person in this position is responsible for maintaining and expanding the positive image for Austin Transportation Department through effective public relations, media relations, public involvement, marketing, and branding. Responsibilities also include coordination of campaign initiatives and organizing departmental programs, leading graphic design development, video productions, and Web content. This person is a critical component of the Transportation team, ensuring internal and external communications are correct, clear, concise and timely. This position requires frequent and ongoing communications with multiple ATD divisions, other City departments, as well as agencies outside the City of Austin to support the diverse and complex work of these entities. Due to the responsibilities related to this position, a writing assignment may be administered as part of the interview process. Regarding your Application: A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Please list your complete employment history (to include all job duties responsibilities and employment dates) on your online application. The application is an official document; incomplete applications will not be considered (e.g., "see resume" or "see Linked In Profile"). Resumes will not be used to qualify for the position and will not be used to recommend salary. Close Job Posting: Department may close the job posting at any time after 7 days. 90 Day Provision for Additional Vacancy: This posting may be used to fill other vacancies in other sections within the Division. Decisions on assigned section will be made at the time of hire based on business needs. Office Location Notes: Office location is subject to change based on department needs and programs. Pay Range Commensurate Hours Monday through Friday 8:00 a.m. to 5:00 p.m. *Hours may vary depending on departmental needs and initiatives. Job Close Date 08/28/2020 Type of Posting External Department Austin Transportation Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 901 S. Mopac Expressway, 78746/8900 Cameron Road, 78754 Preferred Qualifications Professional experience in public engagement and community involvement to support organizational initiatives. Experience working with media and a background in Communications, Journalism, Public Relations, Marketing, or a related field. Experience in writing and editing press releases, articles, blog posts, social media posts, newsletters, and other media communications. Experience responding to media requests for information, press events and coaching internal subject matter experts in the correct means of communicating with the press, public and stakeholders. Experience presenting and communicating in writing and orally to a variety of stakeholders. Intermediate to advanced proficiency in Microsoft Excel, Word, PowerPoint, and Outlook. Ability to read, write, and fluently speak English. Experience and interest in transportation issues, especially the complexity of serving all users including, people riding transit, bicycling, walking and driving. Experience working under pressure with tight deadlines in a professional setting. Duties, Functions and Responsibilities For the Duties, Functions and Responsibilities of this position, please click the appropriate job description below: Public Information Specialist Public Information Specialist Senior Knowledge, Skills and Abilities For the Knowledge, Skills and Abilities of this position, please click the appropriate job description below: Public Information Specialist Public Information Specialist Senior Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This position is posted as a Public Information Specialist Senior and or a Public Information Specialist. The minimum qualifications for the positions include: Public Information Specialist Senior- Graduation with a Bachelor's degree from an accredited college or university with major coursework in Marketing, Public Relations, Journalism, Advertising or related field plus four (4) years of progressive experience in developing and implementing programs of public information, one (1) of which was in a team leader/coordinator capacity. Experience may substitute for the education up to the maximum of four (4) years. Public Information Specialist- Graduation with a Bachelor's degree from an accredited college or university with major coursework in Marketing, Public Relations, Journalism, Advertising or related field; Or Four (4) years of experience in developing and implementing programs of public information. Do you meet the minimum qualifications for one of the above listed positions? Yes No * Briefly describe how you meet the minimum qualifications and educational requirements. (Open Ended Question) * Do you have experience in develop strategic communications plans and strategies? Yes Some No * Please describe your experience planning and coordinating public relations campaigns that deliver measurable results and meet objectives. (Open Ended Question) * Describe your experience in designing, researching, writing and editing newsletters and releases for internal or external use? (Open Ended Question) * Please describe your experience writing and editing press releases, articles, blog posts, social media posts, and speeches. (Open Ended Question) * This position requires someone who can be available to provide communications support during citywide emergencies such as flooding, ice storms, and additional natural and man-made disasters. This could result in having to work outside of normal work hours. If offered the position, are you willing to work scheduled and unscheduled hours as mandated by business needs? Yes No * Describe your experience or knowledge working in or with news media. (Open Ended Question) * Select the level that best describes your skill and knowledge of Microsoft Office Suite, including Word, Excel, and Power Point. None Basic Intermediate Advanced Expert * Do you have experience and interest in transportation and land use issues, especially the complexity of serving all users including, people riding transit, bicycling, walking and driving? Experience Interest None * All applicants applying for this job posting should submit a complete application; resumes submitted should mirror the completed application. Starting salary for the top candidate (s) will only be based on overall relevant experience from your employment application, not the resume or cover letter. Your application will be considered incomplete if your application and resume do not mirror and if your application states "see resume". Do you understand these statements? Yes No Optional & Required Documents Required Documents Cover Letter ResumeOptional Documents
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor's degree from an accredited college or university in a field related to Accounting, Business, Finance, Mathematics, Engineering, or Economics, plus three (3) years of experience in utility, regulatory accounting, or rate and regulatory processes. Graduation with a Master's degree from an accredited college or university in Accounting or Business Administration may substitute for one (1) year of experience. Notes to Applicants POSITION DESCRIPTION : This position will plan, participate and support Austin Energy's regulatory processes including accounting, reporting, planning, rate setting, expert testimony and other regulatory process requirements. The primary focus of this position during an electric rate case is developing the cost of service including elements therein such as the electric revenue requirement (greater than $1 billion): functionalization, classification and allocation of costs; and rate design for both regulated and unregulated operations of Austin Energy. This position resides in the Finance and Corporate Services Management group, which reports to the Chief Financial and Risk Officer. This position will have significant interaction with executive management. There are a number of positions with the same title that serve significantly different roles. APPLICATION : The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Describe your specific experience for each position. Include all job duties, responsibilities, and employment dates. Any gaps in employment must have an explanation and dates of unemployment. Please be sure that your application is a reflection of your entire work history. Relevant work experience includes electric utility rate experience with a Public Utility Commission (electric) or similar rate-setting body, an integrated municipal or investor-owned electric utility, or similar electric utility rate experience. Resumes will not be accepted. Statements such as "see resume" will not be accepted. You may use "N/A" for fields that are not applicable. Starting salary will be based on overall relevant experience from your employment application. Supplemental information or changes to your application will not be accepted after the job posting closes. The responses to the supplemental questions should reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information. We reserve the right to verify high school and college education for the top candidate(s). If you have any questions regarding your City of Austin employment application, please use the official website of the City of Austin as reference. www.austintexas.gov VETERAN INTERVIEW PREFERENCE : Military/Veterans must provide a copy of their DD214 verifying honorable discharge. CRIMINAL HISTORY BACKGROUND CHECK : The top candidate will be subject to a minimum 10 year criminal history background check. FAIR LABOR STANDARDS ACT : This position is considered FLSA Exempt. Exempt employees are salaried and, except as provided, are not eligible for overtime compensation. Pay Range Commensurate Hours 8 a.m. to 5 p.m., 40 hour work week, Monday through Friday. May occasionally work evenings, weekends or holiday. Hours may change based on business needs. Job Close Date 08/24/2020 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 721 Barton Springs Rd., Austin, Texas 78704 Preferred Qualifications Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Plans, develops, and presents rate filings for regulated and unregulated energy services. Models the impact of current or proposed rate strategies on the electric utility's financial viability including its revenues, cost structure, net margin, liquidity, and debt/equity position. Conducts financial and economic analysis. Analyzes and monitors sales and revenue data on a monthly basis for each jurisdiction and customer class. Develops models for revenue requirement and cost of service studies, recovery mechanisms, and rate design. Develops forecasts including sales, billing determinants, and revenues using statistical and end-use modeling techniques. Prepares and provides information on market trends, fundamental economic factors, and regulatory filings. Develops regulatory policies, objectives, and strategies on pricing and cost of service subject matter. Oversees and develops testimony, exhibits, and tariff changes filed with City Council and State regulatory commissions; provides analytical support; and negotiates and influences outcomes. Presents written and oral testimony as an expert witness in rate proceedings. Represents the department in supporting initiatives and filings with regulators, key community and customer groups, and other departments. Responds to requests for information (RFIs), appeals, and public cases before the State regulatory authority and City Council. Provides modeling and other analytical support to develop resource management strategies. Prepares reports, testimony, and business presentations on the load forecast, highlighting the various drivers such as economic factors, weather, and energy efficiency programs. Coordinates with metering operations on deployment of sampled customers and collection of interval data in support of load research. Responsibilities- Supervision and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of regulatory processes at the State, Federal, and Local level. Knowledge of transmission revenue requirements, rate design, and rate filing requirements. Knowledge of potential financial, capital budgeting, and operational impacts of transition to retail access for electric services. Knowledge of municipal utility finance and accounting. Knowledge of competitive business practices and analysis. Knowledge of economic analysis and modeling principles, concepts, and techniques. Knowledge of power system modeling, statistical modeling concepts, and techniques. Knowledge of utility economics, as well as utility commission rules and regulations. Skill in analyzing and monitoring sales and revenue data. Skill in effective oral and/or written communication. Skill in resolving problems or situations requiring the exercise of good judgement. Skill in researching, generating, and analyzing financial and statistical reports. Skill in using computers and related software applications. Skill in performing quantitative analysis. Ability to understand and implement performance based measurements. Ability to work independently. Ability to testify in regulatory proceedings. Ability to work with all organizational levels to influence actions and negotiate outcomes. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires graduation from an accredited four-year college or university with major course work in a field related to Accounting, Economics, or Finance, plus three (3) years of relevant work experience in utility and/or regulatory accounting or rate and regulatory processes. A Master's degree from an accredited college or university in Accounting or Business Administration may substitute for one (1) years of experience. Do you meet these minimum qualifications? Yes No * Please describe how you meet the minimum qualifications referenced above. Detail how you meet the educational requirements (if applicable), account for the years of related experience (if applicable), and explain any substitutions of experience for education, or vice-versa (if applicable). (Open Ended Question) * Do you have three years of electric utility rate experience? Yes No * Please describe your knowledge of load research and its role in rate making. (Open Ended Question) * How many years of experience do you have with load forecasting? None 1 - 3 years 4 - 6 years More than 6 years * Briefly describe your experience with utility load forecasts, performing cost-benefit analysis, and/or determining utility avoided costs. (Open Ended Question) * Describe your experience with electric rate cases, cost of service modeling and rate design. (Open Ended Question) * Describe your experience with testifying before any regulatory body related to an electric rate filing (please include docket numbers, if appropriate). (Open Ended Question) * Which of the following best describes your proficiency with Microsoft Excel? Basic: create/edit simple spreadsheets, sort data, enter formulas Intermediate: create/edit spreadsheets, create charts/graphs from spreadsheet data, hide and unhide rows/columns, use basic functions such as SUM, AVERAGE, and COUNT Advanced: develop complex spreadsheets, create charts/graphs/tables, import data from external databases, use AutoFilter to analyze data, use complex functions/formulas for math & logic equations Limited or no MS Excel experience, but proficiency with another spreadsheet application such as Lotus 1-2-3 or Apple Numbers No experience with Microsoft Excel * If selected as a top candidate, do you agree to a criminal background investigation? Yes No Optional & Required Documents Required Documents Optional Documents
Aug 11, 2020
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor's degree from an accredited college or university in a field related to Accounting, Business, Finance, Mathematics, Engineering, or Economics, plus three (3) years of experience in utility, regulatory accounting, or rate and regulatory processes. Graduation with a Master's degree from an accredited college or university in Accounting or Business Administration may substitute for one (1) year of experience. Notes to Applicants POSITION DESCRIPTION : This position will plan, participate and support Austin Energy's regulatory processes including accounting, reporting, planning, rate setting, expert testimony and other regulatory process requirements. The primary focus of this position during an electric rate case is developing the cost of service including elements therein such as the electric revenue requirement (greater than $1 billion): functionalization, classification and allocation of costs; and rate design for both regulated and unregulated operations of Austin Energy. This position resides in the Finance and Corporate Services Management group, which reports to the Chief Financial and Risk Officer. This position will have significant interaction with executive management. There are a number of positions with the same title that serve significantly different roles. APPLICATION : The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Describe your specific experience for each position. Include all job duties, responsibilities, and employment dates. Any gaps in employment must have an explanation and dates of unemployment. Please be sure that your application is a reflection of your entire work history. Relevant work experience includes electric utility rate experience with a Public Utility Commission (electric) or similar rate-setting body, an integrated municipal or investor-owned electric utility, or similar electric utility rate experience. Resumes will not be accepted. Statements such as "see resume" will not be accepted. You may use "N/A" for fields that are not applicable. Starting salary will be based on overall relevant experience from your employment application. Supplemental information or changes to your application will not be accepted after the job posting closes. The responses to the supplemental questions should reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information. We reserve the right to verify high school and college education for the top candidate(s). If you have any questions regarding your City of Austin employment application, please use the official website of the City of Austin as reference. www.austintexas.gov VETERAN INTERVIEW PREFERENCE : Military/Veterans must provide a copy of their DD214 verifying honorable discharge. CRIMINAL HISTORY BACKGROUND CHECK : The top candidate will be subject to a minimum 10 year criminal history background check. FAIR LABOR STANDARDS ACT : This position is considered FLSA Exempt. Exempt employees are salaried and, except as provided, are not eligible for overtime compensation. Pay Range Commensurate Hours 8 a.m. to 5 p.m., 40 hour work week, Monday through Friday. May occasionally work evenings, weekends or holiday. Hours may change based on business needs. Job Close Date 08/24/2020 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 721 Barton Springs Rd., Austin, Texas 78704 Preferred Qualifications Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Plans, develops, and presents rate filings for regulated and unregulated energy services. Models the impact of current or proposed rate strategies on the electric utility's financial viability including its revenues, cost structure, net margin, liquidity, and debt/equity position. Conducts financial and economic analysis. Analyzes and monitors sales and revenue data on a monthly basis for each jurisdiction and customer class. Develops models for revenue requirement and cost of service studies, recovery mechanisms, and rate design. Develops forecasts including sales, billing determinants, and revenues using statistical and end-use modeling techniques. Prepares and provides information on market trends, fundamental economic factors, and regulatory filings. Develops regulatory policies, objectives, and strategies on pricing and cost of service subject matter. Oversees and develops testimony, exhibits, and tariff changes filed with City Council and State regulatory commissions; provides analytical support; and negotiates and influences outcomes. Presents written and oral testimony as an expert witness in rate proceedings. Represents the department in supporting initiatives and filings with regulators, key community and customer groups, and other departments. Responds to requests for information (RFIs), appeals, and public cases before the State regulatory authority and City Council. Provides modeling and other analytical support to develop resource management strategies. Prepares reports, testimony, and business presentations on the load forecast, highlighting the various drivers such as economic factors, weather, and energy efficiency programs. Coordinates with metering operations on deployment of sampled customers and collection of interval data in support of load research. Responsibilities- Supervision and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of regulatory processes at the State, Federal, and Local level. Knowledge of transmission revenue requirements, rate design, and rate filing requirements. Knowledge of potential financial, capital budgeting, and operational impacts of transition to retail access for electric services. Knowledge of municipal utility finance and accounting. Knowledge of competitive business practices and analysis. Knowledge of economic analysis and modeling principles, concepts, and techniques. Knowledge of power system modeling, statistical modeling concepts, and techniques. Knowledge of utility economics, as well as utility commission rules and regulations. Skill in analyzing and monitoring sales and revenue data. Skill in effective oral and/or written communication. Skill in resolving problems or situations requiring the exercise of good judgement. Skill in researching, generating, and analyzing financial and statistical reports. Skill in using computers and related software applications. Skill in performing quantitative analysis. Ability to understand and implement performance based measurements. Ability to work independently. Ability to testify in regulatory proceedings. Ability to work with all organizational levels to influence actions and negotiate outcomes. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires graduation from an accredited four-year college or university with major course work in a field related to Accounting, Economics, or Finance, plus three (3) years of relevant work experience in utility and/or regulatory accounting or rate and regulatory processes. A Master's degree from an accredited college or university in Accounting or Business Administration may substitute for one (1) years of experience. Do you meet these minimum qualifications? Yes No * Please describe how you meet the minimum qualifications referenced above. Detail how you meet the educational requirements (if applicable), account for the years of related experience (if applicable), and explain any substitutions of experience for education, or vice-versa (if applicable). (Open Ended Question) * Do you have three years of electric utility rate experience? Yes No * Please describe your knowledge of load research and its role in rate making. (Open Ended Question) * How many years of experience do you have with load forecasting? None 1 - 3 years 4 - 6 years More than 6 years * Briefly describe your experience with utility load forecasts, performing cost-benefit analysis, and/or determining utility avoided costs. (Open Ended Question) * Describe your experience with electric rate cases, cost of service modeling and rate design. (Open Ended Question) * Describe your experience with testifying before any regulatory body related to an electric rate filing (please include docket numbers, if appropriate). (Open Ended Question) * Which of the following best describes your proficiency with Microsoft Excel? Basic: create/edit simple spreadsheets, sort data, enter formulas Intermediate: create/edit spreadsheets, create charts/graphs from spreadsheet data, hide and unhide rows/columns, use basic functions such as SUM, AVERAGE, and COUNT Advanced: develop complex spreadsheets, create charts/graphs/tables, import data from external databases, use AutoFilter to analyze data, use complex functions/formulas for math & logic equations Limited or no MS Excel experience, but proficiency with another spreadsheet application such as Lotus 1-2-3 or Apple Numbers No experience with Microsoft Excel * If selected as a top candidate, do you agree to a criminal background investigation? Yes No Optional & Required Documents Required Documents Optional Documents
Minimum Qualifications Education and/or Equivalent Experience: Graduation from an accredited high school or equivalent, plus one (1) year of related work experience in a construction, electronics maintenance, or traffic signal-related role. Licenses or Certifications: Must have a Texas Commercial Driver License or ability to obtain within five (5) months of employment or approved extension by Department Director or designee. Valid Texas Driver License. Notes to Applicants The Traffic Signal Technician will be responsible for constructing, maintaining, and repairing devices including, but not limited to traffic and pedestrian signals, signal cable on span wire or in conduit, install signal poles, arms, and cameras. After training, the Traffic Signal Technician will participate in rotation of being called during off hours to perform emergency repairs on traffic signals at all times during the night. Additional Information: To be considered for employment in this position applicants must comply with Department of Transportation Federal Regulations and the City of Austin Drug Policy. Regarding your Application: A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Please list your complete employment history (to include all job duties responsibilities and employment dates) on your online application. The application is an official document; incomplete applications will not be considered (e.g., "see resume" or "see Linked In Profile"). Resumes will not be used to qualify for the position and will not be used to recommend salary. 90 Day Provision for Additional Vacancy: This posting may be used to fill other vacancies in other sections within the Division. Decisions on assigned section will be made at the time of hire based on business needs. Driving Requirement: This position requires a Valid Texas Driver License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin's Driver Record Evaluation ( DRE ) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Office Location Notes: Office location is subject to change based on department needs and programs. Close Job Posting: Department may close the job posting at any time after 7 days. Pay Range Commensurate Hours 7:00 am to 3:30 pm Monday - Friday. Overtime, on call, and call back rotation duties are required as needed. Hours are subject to change based on business needs. Job Close Date 08/17/2020 Type of Posting External Department Austin Transportation Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location 8900 Cameron Road, Austin, TX 78754 Preferred Qualifications Experience in repair and maintenance of electrical equipment such as communications, computer and peripheral or control and instrumentation equipment. Experience in the construction or maintenance of Traffic Signals and related equipment Ability to troubleshoot Traffic Signal electronics and related equipment Ability to use independent judgement, be innovative and creative, and be able to develop solutions to technical issues. Ability to operate a computer (laptop / tablet) and navigate through basic computer programs and applications Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Installs, programs, repairs, inspects, and maintains traffic signal equipment and associated electronic components by reviewing and interpreting engineering plans, blueprints, profiles, work orders, and schematics. Connects power lines and cables to traffic signals. Operates and maintains electronic testing equipment. Sets-up and operates hydraulic or aerial bucket truck or other City vehicle. Checks, cleans, and services equipment. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of ADA requirements as it relates to traffic signals and applicable Federal, State, and Local codes and ordinances, basic construction practices and procedures related to basic electrical theory applied to traffic signals, circuits, wiring systems, safety procedures, and policies. Skill in handling multiple tasks and prioritizing. Skill in oral and written communication including use of laptop, monitor, and related software, or other device to program and diagnose a variety of networked devices. Skill in the use of hand tools, measuring equipment, multi-meter and other electronics testing equipment used to diagnose and prevent potential issues within electronic signal devices Ability to accurately log and report work progress, materials, labor hours, etc. with or without the use of computer software. Ability to analyze, troubleshoot, and repair electronic components. Ability to establish and maintain effective working relationships with both City employees and the public. Ability to install, splice, remove, and test wiring and electronic components. Ability to read and interpret engineering plans, blueprints, profiles, work orders, and schematics. Ability to use cellphones, two-way radios, and other communications equipment. Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The Traffic Signals Technician I requires graduation from an accredited high school or equivalent, plus one (1) year of related work experience in a construction, electronics maintenance, or traffic signal-related role. Yes No * Please describe how you meet the minimum qualifications for this position. (Open Ended Question) * This position requires a Texas Commercial Driver License or ability to obtain within five (5) months of employment or approved extension by the Department Director or designee. Do you meet this minimum requirement or will you be able to meet this minimum requirement? Yes No * Do you have a valid Texas Driver License or the ability to acquire one by hire date? Yes No * The City of Austin Driver Eligibility Standards require that External New Hires meet the City's Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No * This position requires a pre-employment drug screening. Do you agree to this requirement? Yes No * As an essential function of the position requires working in all types of weather/severe weather conditions to install, repair traffic signals and related traffic signal equipment. Are you able to work in these conditions as required? Yes No * Summarize your experience in the construction, maintenance, troubleshooting, and operation of traffic signals. (Open Ended Question) * Summarize your experience in the design, construction, maintenance, troubleshooting, and operation of traffic signals. (Open Ended Question) * Are you able to work in aerial lift equipment at heights of up to 40'? Yes No * Select the skill level that best describes your computer proficiency. Basic: Create simple documents and retrieve my emails Intermediate: Create/edit documents and spreadsheets to retrieve, edit and reformat document features such as color, font style and size of text, change page size/width, & filter/sort data fields Advanced: Create/edit complex documents & spreadsheets; integrate features such as tables, charts, mathematic formulas, hyperlinks, graphics; import data from one document to another, etc. No computer skills * All applicants applying for this job posting should submit a complete application; resumes submitted should mirror the completed application. Starting salary for the top candidate (s) will only be based on overall relevant experience from your employment application, not the resume or cover letter. Your application will be considered incomplete if your application and resume do not mirror and if your application states "see resume". Do you understand these statements? Yes No Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
Aug 11, 2020
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation from an accredited high school or equivalent, plus one (1) year of related work experience in a construction, electronics maintenance, or traffic signal-related role. Licenses or Certifications: Must have a Texas Commercial Driver License or ability to obtain within five (5) months of employment or approved extension by Department Director or designee. Valid Texas Driver License. Notes to Applicants The Traffic Signal Technician will be responsible for constructing, maintaining, and repairing devices including, but not limited to traffic and pedestrian signals, signal cable on span wire or in conduit, install signal poles, arms, and cameras. After training, the Traffic Signal Technician will participate in rotation of being called during off hours to perform emergency repairs on traffic signals at all times during the night. Additional Information: To be considered for employment in this position applicants must comply with Department of Transportation Federal Regulations and the City of Austin Drug Policy. Regarding your Application: A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Please list your complete employment history (to include all job duties responsibilities and employment dates) on your online application. The application is an official document; incomplete applications will not be considered (e.g., "see resume" or "see Linked In Profile"). Resumes will not be used to qualify for the position and will not be used to recommend salary. 90 Day Provision for Additional Vacancy: This posting may be used to fill other vacancies in other sections within the Division. Decisions on assigned section will be made at the time of hire based on business needs. Driving Requirement: This position requires a Valid Texas Driver License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin's Driver Record Evaluation ( DRE ) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Office Location Notes: Office location is subject to change based on department needs and programs. Close Job Posting: Department may close the job posting at any time after 7 days. Pay Range Commensurate Hours 7:00 am to 3:30 pm Monday - Friday. Overtime, on call, and call back rotation duties are required as needed. Hours are subject to change based on business needs. Job Close Date 08/17/2020 Type of Posting External Department Austin Transportation Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location 8900 Cameron Road, Austin, TX 78754 Preferred Qualifications Experience in repair and maintenance of electrical equipment such as communications, computer and peripheral or control and instrumentation equipment. Experience in the construction or maintenance of Traffic Signals and related equipment Ability to troubleshoot Traffic Signal electronics and related equipment Ability to use independent judgement, be innovative and creative, and be able to develop solutions to technical issues. Ability to operate a computer (laptop / tablet) and navigate through basic computer programs and applications Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Installs, programs, repairs, inspects, and maintains traffic signal equipment and associated electronic components by reviewing and interpreting engineering plans, blueprints, profiles, work orders, and schematics. Connects power lines and cables to traffic signals. Operates and maintains electronic testing equipment. Sets-up and operates hydraulic or aerial bucket truck or other City vehicle. Checks, cleans, and services equipment. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of ADA requirements as it relates to traffic signals and applicable Federal, State, and Local codes and ordinances, basic construction practices and procedures related to basic electrical theory applied to traffic signals, circuits, wiring systems, safety procedures, and policies. Skill in handling multiple tasks and prioritizing. Skill in oral and written communication including use of laptop, monitor, and related software, or other device to program and diagnose a variety of networked devices. Skill in the use of hand tools, measuring equipment, multi-meter and other electronics testing equipment used to diagnose and prevent potential issues within electronic signal devices Ability to accurately log and report work progress, materials, labor hours, etc. with or without the use of computer software. Ability to analyze, troubleshoot, and repair electronic components. Ability to establish and maintain effective working relationships with both City employees and the public. Ability to install, splice, remove, and test wiring and electronic components. Ability to read and interpret engineering plans, blueprints, profiles, work orders, and schematics. Ability to use cellphones, two-way radios, and other communications equipment. Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The Traffic Signals Technician I requires graduation from an accredited high school or equivalent, plus one (1) year of related work experience in a construction, electronics maintenance, or traffic signal-related role. Yes No * Please describe how you meet the minimum qualifications for this position. (Open Ended Question) * This position requires a Texas Commercial Driver License or ability to obtain within five (5) months of employment or approved extension by the Department Director or designee. Do you meet this minimum requirement or will you be able to meet this minimum requirement? Yes No * Do you have a valid Texas Driver License or the ability to acquire one by hire date? Yes No * The City of Austin Driver Eligibility Standards require that External New Hires meet the City's Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No * This position requires a pre-employment drug screening. Do you agree to this requirement? Yes No * As an essential function of the position requires working in all types of weather/severe weather conditions to install, repair traffic signals and related traffic signal equipment. Are you able to work in these conditions as required? Yes No * Summarize your experience in the construction, maintenance, troubleshooting, and operation of traffic signals. (Open Ended Question) * Summarize your experience in the design, construction, maintenance, troubleshooting, and operation of traffic signals. (Open Ended Question) * Are you able to work in aerial lift equipment at heights of up to 40'? Yes No * Select the skill level that best describes your computer proficiency. Basic: Create simple documents and retrieve my emails Intermediate: Create/edit documents and spreadsheets to retrieve, edit and reformat document features such as color, font style and size of text, change page size/width, & filter/sort data fields Advanced: Create/edit complex documents & spreadsheets; integrate features such as tables, charts, mathematic formulas, hyperlinks, graphics; import data from one document to another, etc. No computer skills * All applicants applying for this job posting should submit a complete application; resumes submitted should mirror the completed application. Starting salary for the top candidate (s) will only be based on overall relevant experience from your employment application, not the resume or cover letter. Your application will be considered incomplete if your application and resume do not mirror and if your application states "see resume". Do you understand these statements? Yes No Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
Minimum Qualifications Education and/or Equivalent Experience: Graduation from an accredited high school or equivalent, plus four (4) years of experience in public code enforcement, including one (1) year of case management experience in public code enforcement in one or more of the following code enforcement areas: structure/system maintenance or land use that includes site plan interpretation. Two (2) years of experience in building construction may substitute for the required experience in public code enforcement up to two (2) years. Graduation with a Bachelor's degree from an accredited college or university with major coursework in Environmental, Engineering, Urban Planning, Criminal Justice, or in a related field may substitute for experience in public code enforcement or building construction trade up to two (2) years. Licenses or Certifications: Valid Texas driver's license within thirty (30) days of hire. Criminal background check is required. Registered as a Code Enforcement Officer with the State of Texas within one (1) year of employment. Physical Requirements: Ability to bend, lift, walk, carry, or use a force equal to lifting up to fifty (50) pounds. Notes to Applicants Austin Resource Recovery ( ARR ) (a department within the City of Austin) is looking to hire a candidate responsible for compliance with ordinances that fall under ARR's jurisdiction. This includes but is not limited to, the Universal Recycling Ordinance ( URO ) and Construction Demolition Ordinance (C&D). The successful candidate will perform investigations, inspections, research, and evaluations associated with applicable ordinances along with monitoring the life cycle of cases. A competency assessment may be required to verify your skill set. This posting may be used to fill other similar positions within Austin Resource Recovery outside of the division listed above. A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Your application should reflect your complete employment history (to include all job duties responsibilities and employment dates) on your online application. The application is an official document; incomplete applications will not be considered (e.g., "see resume" or "see Linked In Profile"). The responses to the supplemental questions inquiring about experience should be reflected on your application. Driving Requirement. This position requires a valid Texas driver's license or the ability to acquire one within 30 days of hire. External New Hires must meet the City of Austin's Driver Record Evaluation ( DRE ) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Veteran candidates will be required to provide a copy of their DD214 at the time of interview. Each individual who submits an Application as provided in the Municipal Civil Service Rules and meet the Minimum Qualifications for a Competitive Position shall be considered a Candidate for that Position. Employees, in Good Standing, who are Candidates within the Department or division that the Position resides in and who meet the Minimum and Preferred Qualifications (if any) of the Position will be included in the initial interview. NOTE : All Austin Resource Recovery locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any ARR work site - including parking lot or in any personal vehicle located on the premises. Pay Range $24.82 - $32.26 Hours Monday - Friday 8:00 a.m. - 5:00 p.m. Hours may vary due to operational needs. Some nights and weekends may be required Job Close Date 08/21/2020 Type of Posting External Department Austin Resource Recovery Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 1520 Rutherford Lane, Bldg. 1, Austin Texas 78754 Preferred Qualifications • Advanced experience in code enforcement case management including accurate and concise case documentation, detailed record keeping and report writing • Advanced experience writing and providing oral communication of any violation and the requirements for correction to customers, the public and other City staff to achieve voluntary compliance. • Current Basic Code Enforcement Officer registration and Code Officer II certification for the State of Texas • Extensive experience using a digital camera, laptop and/or notebook computer, and software applications related to case management of code cases and violations • Extensive experience reading and interpreting maps, building plans, and site plans Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Determines if violations are present at the reported properties, and enforces residential, commercial and multifamily complex nuisance complaints. Enforces moderate to complex substandard housing complaints and zoning complaints. Advises Code Inspectors through all phases of case management and field inspections. Conducts investigations on reported property code violations, which includes interviews with tenants/occupants, neighbors, contractors, workers, or property owners, to evaluate validity. Performs research of reported property to determine property ownership, current occupants, and extent of violations. Refers code violations to appropriate departments or agencies, and evaluates research findings to determine appropriate enforcement action. Coordinates the improvement or remedy of the violations with the property owners, violators, and/or other city departments. Coordinates with the notification of property owners or violators as required by code, regulation, or State statute for any action taken. Documents all actions, complying with all City standards, taken from initial investigation through the attainment of compliance, abatement, or judicial/administrative referral. Prepares complete cases for administrative, quasi-judicial, and judicial enforcement, which may include providing witness testimony. Complies with all applicable security and safety rules, regulations, and standards pertaining to vehicles and personal safety. Responds to inquiries regarding registered complaints and results. Performs post-disaster assessment of debris volume for collection services. Attends special meetings, which may include presenting/providing information related to code enforcement. Responsibilities- Supervision and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of the principles, interpretation, and administration of applicable policies, codes, and municipal, State, and Federal regulations and guidelines. Knowledge of investigative techniques, procedures, and reporting. Knowledge of the methods required in reading and interpreting maps, building plans, and site plans. Knowledge of applying land use codes and ordinances, which includes, but is not limited to, research and the use of site plans. Knowledge of the coordination and integration of the investigative function with other operations, the department, and the City. Knowledge of data entry and retrieval procedures. Skill in evaluating research to determine applicable ordinances, codes, regulations, and statutes. Skill in written and oral communication of any violation and the requirements for its improvement or rehabilitation to architects, contractors, developers, other City staff, and the public to achieve voluntary compliance. Skill in making accurate measurements and computations. Skill in preparing clear and concise written reports, and in presenting data to provide timely management information. Skill in recordkeeping, organizational and time management to meet Federal, State, City, department, and division mandated deadlines. Skill in using a digital camera, laptop and/or notebook computer, and software applications. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for this position are: Graduation from an accredited high school or equivalent, plus four (4) years of experience in public code enforcement, including one (1) year of case management experience in public code enforcement in one or more of the following code enforcement areas: structure/system maintenance or land use that includes site plan interpretation. Two (2) years of experience in building construction may substitute for the required experience in public code enforcement up to two (2) years. Graduation with a Bachelor's degree from an accredited college or university with major coursework in Environmental, Engineering, Urban Planning, Criminal Justice, or in a related field may substitute for experience in public code enforcement or building construction trade up to two (2) years. Do you meet the minimum qualifications as described? Yes No * Please provide a brief description of how you meet these minimum qualifications. Please detail how you meet the educational requirements (if applicable), account for the years of related experience (if applicable), and explain any substitutions of experience for education, or vice-versa (if applicable). (Open Ended Question) * This position requires that you registered as a Code Enforcement Officer with the State of Texas within one (1) year of employment. Are you able to meet this requirement? Yes No * This position requires a Valid Texas driver's license within thirty (30) days of hire. Do you have a Valid Texas driver's license or if selected for this position, do you have the ability to acquire a Valid Texas driver's license within thirty (30) days of hire? Yes No * The City of Austin Driver Eligibility Standards require that External New Hires meet the City's Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No * Which of the following best describes your proficiency with Microsoft Office Suite, specifically with Word, Excel, and Outlook? No experience Basic: create/edit simple documents, spreadsheets, & emails Intermediate: create/edit a variety of documents & spreadsheets; reformat document features such as color, font style and size of text, change page size/width, & filter/sort data fields Advanced: create/edit complex documents & spreadsheets; integrate features such as tables, charts, mathematic formulas, hyperlinks, graphics; data/mail merge, import data from one document to another * Please describe your experience researching code enforcement cases. If you do not have this experience, list N/A. (Open Ended Question) * Please describe your experience using a digital camera, laptop and/or notebook computer, and software applications or applications related to case management of code cases and violations? (Open Ended Question) * Describe your experience writing and providing oral communication on any code violation to customers, the public, and other City Staff to achieve voluntary compliance. Please list the employers where you gained this experience. If no experience, respond "N/A". (Open Ended Question) * Do you have a Basic Code Enforcement Officer and Code Enforcement Officer II Certification? Yes No * Describe your experience reading and interpreting maps, building plans, and site plans. List the employers where you obtained this experience. If no experience, respond "N/A". (Open Ended Question) * If identified as the top candidate, do you agree to a criminal background investigation? Yes No Optional & Required Documents Required Documents Optional Documents
Aug 07, 2020
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation from an accredited high school or equivalent, plus four (4) years of experience in public code enforcement, including one (1) year of case management experience in public code enforcement in one or more of the following code enforcement areas: structure/system maintenance or land use that includes site plan interpretation. Two (2) years of experience in building construction may substitute for the required experience in public code enforcement up to two (2) years. Graduation with a Bachelor's degree from an accredited college or university with major coursework in Environmental, Engineering, Urban Planning, Criminal Justice, or in a related field may substitute for experience in public code enforcement or building construction trade up to two (2) years. Licenses or Certifications: Valid Texas driver's license within thirty (30) days of hire. Criminal background check is required. Registered as a Code Enforcement Officer with the State of Texas within one (1) year of employment. Physical Requirements: Ability to bend, lift, walk, carry, or use a force equal to lifting up to fifty (50) pounds. Notes to Applicants Austin Resource Recovery ( ARR ) (a department within the City of Austin) is looking to hire a candidate responsible for compliance with ordinances that fall under ARR's jurisdiction. This includes but is not limited to, the Universal Recycling Ordinance ( URO ) and Construction Demolition Ordinance (C&D). The successful candidate will perform investigations, inspections, research, and evaluations associated with applicable ordinances along with monitoring the life cycle of cases. A competency assessment may be required to verify your skill set. This posting may be used to fill other similar positions within Austin Resource Recovery outside of the division listed above. A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Your application should reflect your complete employment history (to include all job duties responsibilities and employment dates) on your online application. The application is an official document; incomplete applications will not be considered (e.g., "see resume" or "see Linked In Profile"). The responses to the supplemental questions inquiring about experience should be reflected on your application. Driving Requirement. This position requires a valid Texas driver's license or the ability to acquire one within 30 days of hire. External New Hires must meet the City of Austin's Driver Record Evaluation ( DRE ) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Veteran candidates will be required to provide a copy of their DD214 at the time of interview. Each individual who submits an Application as provided in the Municipal Civil Service Rules and meet the Minimum Qualifications for a Competitive Position shall be considered a Candidate for that Position. Employees, in Good Standing, who are Candidates within the Department or division that the Position resides in and who meet the Minimum and Preferred Qualifications (if any) of the Position will be included in the initial interview. NOTE : All Austin Resource Recovery locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any ARR work site - including parking lot or in any personal vehicle located on the premises. Pay Range $24.82 - $32.26 Hours Monday - Friday 8:00 a.m. - 5:00 p.m. Hours may vary due to operational needs. Some nights and weekends may be required Job Close Date 08/21/2020 Type of Posting External Department Austin Resource Recovery Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 1520 Rutherford Lane, Bldg. 1, Austin Texas 78754 Preferred Qualifications • Advanced experience in code enforcement case management including accurate and concise case documentation, detailed record keeping and report writing • Advanced experience writing and providing oral communication of any violation and the requirements for correction to customers, the public and other City staff to achieve voluntary compliance. • Current Basic Code Enforcement Officer registration and Code Officer II certification for the State of Texas • Extensive experience using a digital camera, laptop and/or notebook computer, and software applications related to case management of code cases and violations • Extensive experience reading and interpreting maps, building plans, and site plans Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Determines if violations are present at the reported properties, and enforces residential, commercial and multifamily complex nuisance complaints. Enforces moderate to complex substandard housing complaints and zoning complaints. Advises Code Inspectors through all phases of case management and field inspections. Conducts investigations on reported property code violations, which includes interviews with tenants/occupants, neighbors, contractors, workers, or property owners, to evaluate validity. Performs research of reported property to determine property ownership, current occupants, and extent of violations. Refers code violations to appropriate departments or agencies, and evaluates research findings to determine appropriate enforcement action. Coordinates the improvement or remedy of the violations with the property owners, violators, and/or other city departments. Coordinates with the notification of property owners or violators as required by code, regulation, or State statute for any action taken. Documents all actions, complying with all City standards, taken from initial investigation through the attainment of compliance, abatement, or judicial/administrative referral. Prepares complete cases for administrative, quasi-judicial, and judicial enforcement, which may include providing witness testimony. Complies with all applicable security and safety rules, regulations, and standards pertaining to vehicles and personal safety. Responds to inquiries regarding registered complaints and results. Performs post-disaster assessment of debris volume for collection services. Attends special meetings, which may include presenting/providing information related to code enforcement. Responsibilities- Supervision and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of the principles, interpretation, and administration of applicable policies, codes, and municipal, State, and Federal regulations and guidelines. Knowledge of investigative techniques, procedures, and reporting. Knowledge of the methods required in reading and interpreting maps, building plans, and site plans. Knowledge of applying land use codes and ordinances, which includes, but is not limited to, research and the use of site plans. Knowledge of the coordination and integration of the investigative function with other operations, the department, and the City. Knowledge of data entry and retrieval procedures. Skill in evaluating research to determine applicable ordinances, codes, regulations, and statutes. Skill in written and oral communication of any violation and the requirements for its improvement or rehabilitation to architects, contractors, developers, other City staff, and the public to achieve voluntary compliance. Skill in making accurate measurements and computations. Skill in preparing clear and concise written reports, and in presenting data to provide timely management information. Skill in recordkeeping, organizational and time management to meet Federal, State, City, department, and division mandated deadlines. Skill in using a digital camera, laptop and/or notebook computer, and software applications. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for this position are: Graduation from an accredited high school or equivalent, plus four (4) years of experience in public code enforcement, including one (1) year of case management experience in public code enforcement in one or more of the following code enforcement areas: structure/system maintenance or land use that includes site plan interpretation. Two (2) years of experience in building construction may substitute for the required experience in public code enforcement up to two (2) years. Graduation with a Bachelor's degree from an accredited college or university with major coursework in Environmental, Engineering, Urban Planning, Criminal Justice, or in a related field may substitute for experience in public code enforcement or building construction trade up to two (2) years. Do you meet the minimum qualifications as described? Yes No * Please provide a brief description of how you meet these minimum qualifications. Please detail how you meet the educational requirements (if applicable), account for the years of related experience (if applicable), and explain any substitutions of experience for education, or vice-versa (if applicable). (Open Ended Question) * This position requires that you registered as a Code Enforcement Officer with the State of Texas within one (1) year of employment. Are you able to meet this requirement? Yes No * This position requires a Valid Texas driver's license within thirty (30) days of hire. Do you have a Valid Texas driver's license or if selected for this position, do you have the ability to acquire a Valid Texas driver's license within thirty (30) days of hire? Yes No * The City of Austin Driver Eligibility Standards require that External New Hires meet the City's Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No * Which of the following best describes your proficiency with Microsoft Office Suite, specifically with Word, Excel, and Outlook? No experience Basic: create/edit simple documents, spreadsheets, & emails Intermediate: create/edit a variety of documents & spreadsheets; reformat document features such as color, font style and size of text, change page size/width, & filter/sort data fields Advanced: create/edit complex documents & spreadsheets; integrate features such as tables, charts, mathematic formulas, hyperlinks, graphics; data/mail merge, import data from one document to another * Please describe your experience researching code enforcement cases. If you do not have this experience, list N/A. (Open Ended Question) * Please describe your experience using a digital camera, laptop and/or notebook computer, and software applications or applications related to case management of code cases and violations? (Open Ended Question) * Describe your experience writing and providing oral communication on any code violation to customers, the public, and other City Staff to achieve voluntary compliance. Please list the employers where you gained this experience. If no experience, respond "N/A". (Open Ended Question) * Do you have a Basic Code Enforcement Officer and Code Enforcement Officer II Certification? Yes No * Describe your experience reading and interpreting maps, building plans, and site plans. List the employers where you obtained this experience. If no experience, respond "N/A". (Open Ended Question) * If identified as the top candidate, do you agree to a criminal background investigation? Yes No Optional & Required Documents Required Documents Optional Documents
Minimum Qualifications Graduation with a Bachelor's degree from an accredited college or university in a related field, plus four (4) years of progressively responsible experience in the management and operation of industrial facilities related to the position, including three (3) years of progressively responsible experience in the management and operation of a water treatment plant, multi-zone water distribution system, wastewater treatment plant, or wastewater collection system, including two (2) years of experience which were in a supervisory or management capacity. OR Graduation from an accredited high school or equivalent, plus eight (8) years of progressively responsible experience in the management and operation of industrial facilities related to the position, including seven (7) years of progressively responsible experience in the management and operation of a water treatment plant, multi-zone distribution system, wastewater treatment plant, or wastewater collection system , including two (2) years of experience which were in a supervisory or management capacity. Licenses or Certifications: Water Treatment Plant Operations: TCEQ Class B Surface Water License or higher. Water Distribution Systems Facility: TCEQ Class B Surface Water License, Class B Water Distribution License or Class B Groundwater License or higher. Wastewater Treatment Plant Operations: TCEQ Class B Wastewater License or higher. Wastewater Collection Systems Facility: TCEQ Class B Wastewater License or Class III Collections License or higher. Notes to Applicants The AW Operations & Maintenance Superintendent for Remote Facilities will be responsible for the management and oversight of 9 remote facilities with 2 direct reports and 12 indirect reports. The superintendent will manage a budget of approximately $3.4 million dollars and be responsible for overseeing capital improvement project contracts and contractors. This position requires significant collaboration with internal and external agencies such as Facilities Engineering, Instrumentation, and Electrical. This position is also responsible for setting goals and strategic direction for the work group. Working with Austin Water provides a number of health and welfare benefits, such as medical, paid leave time, a great retirement plan, training opportunities and more - click HERE for more information. When completing the City of Austin employment application: A detailed, complete employment application helps us to better evaluate your qualifications, and will be used to determine salary if you are selected for the position. Please detail on the application any previous employment that you wish to be considered as part of your qualifications. Provide each job title and employment dates for all jobs included on the application. Your work history should include the duties you performed and any supervisory or management responsibilities including the number of direct and indirect reports. A resume and cover letter are required but will not substitute for a complete employment application. Do not say "see resume" for your job duties or as a response to a supplemental question. Doing so will cause your application to be considered incomplete. All incomplete applications will be disqualified. Required Licensure: The position requires a Class B Wastewater license or higher from TCEQ (Texas Commission on Environmental Quality) upon hire. If the identified candidate is coming from outside of Texas, they must have an equivalent license or demonstrate the ability to obtain the appropriate license within six months. Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program , you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.. If you are selected to interview: Your skill level in some of the competency areas for this job will be assessed through skills testing - specifically in Microsoft Word, Excel, and Outlook at the intermediate level - with a required minimum passing score of 70% on all tests to be considered for the next step in the process. Pre-Employment Requirements If you are identified as a top candidate, verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution as well as proof on professional licenses or certifications. If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of the Member 4 page of your DD-214 prior to confirming a start date. The top candidate must also pass a Criminal Background Investigation. All Austin Water worksite locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any AW worksite - including construction sites, parking lot, garage or in any personal vehicle located on the premises. Pay Range $33.21 - $43.17 Hours Monday - Friday, 7:00 am - 3:30 pm Other hours may be required to meet the needs of 24/7 utility operations. Job Close Date 08/21/2020 Type of Posting External Department Austin Water Utility Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location Walnut Creek Wastewater Treatment Plant, 7113 FM 969, 78724 Preferred Qualifications Strong organizational skills and demonstrated experience in planning, organizing and working with frequent interruptions and changes in priorities and collaborating effectively with other departments or units within an organization to meet business objectives Experience interacting with all levels of personnel throughout the organization and adapting communication styles to meet the needs of internal and external customers Experience with and knowledge of Texas Commission on Environmental Quality ( TCEQ ) permitting and reporting requirements Experience using performance measures to facilitate strategic planning and goal setting Experience using related software such as Microsoft Suite, geographic information systems, computerized maintenance management systems, and financial programs (i.e. e-Capris, e-Combs, etc) Ability to regularly travel to multiple locations as part of normal job duties Texas Commission on Environmental Quality ( TCEQ ) Class A Wastewater license Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Interprets and reviews compliance with applicable policies, procedures, and regulations. Monitors operational/mechanical expenditures. Evaluates bid proposals and recommends selection. Coordinates facility activities with system requirements. Coordinates operation/maintenance of treatment facilities, water distribution system, or wastewater collection system with engineers, other departments, contractors, State/Federal regulatory agencies, neighborhood associations, and citizens. Manages site requirements (noise, environment, security). Manages safety programs, including inspections/reporting. Manages regulatory requirements: EPA , TCEQ , Watershed Protection, and AFD . Develops and recommends changes to operating procedures. Analyzes and interprets data and prepares reports, including performance measures. Prepares budget for facility. Provides technical advice to internal and external customers. Researches and responds to management and citizen questions. Responsibilities- Supervision and/or Leadership Exercised: Responsible for the full range of supervisory activities, including selection, training, evaluation, counseling, and recommendation for dismissal. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of water treatment facilities, wastewater treatment facilities, multi-zone water distribution systems, or wastewater collection systems. Knowledge of EPA and regulatory requirements. Knowledge of Federal, State, and Local laws. Knowledge of City practices, policies, and procedures. Knowledge of fiscal planning and budget preparation. Knowledge of supervisory/managerial techniques and principles. Skill in oral and written communication. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software. Skill in data analysis and problem solving. Skill in planning and organizing. Ability to work with frequent interruptions and changes in priorities, Ability to establish and maintain good working relationships with other City employees and the public. Ability to meet and maintain driver eligibility standards detailed in the City of Austin Driver Safety Program. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for this position are graduation with a Bachelor's degree from an accredited college or university in a related field, plus four (4) years of progressively responsible experience in the management and operation of industrial facilities related to the position, including three (3) years of progressively responsible experience in the management and operation of a water treatment plant, multi-zone water distribution system, wastewater treatment plant, or wastewater collection system, including two (2) years of experience which were in a supervisory or management capacity. OR Graduation from an accredited high school or equivalent, plus eight (8) years of progressively responsible experience in the management and operation of industrial facilities related to the position, including seven (7) years of progressively responsible experience in the management and operation of a water treatment plant, multi-zone distribution system, wastewater treatment plant, or wastewater collection system , including two (2) years of experience which were in a supervisory or management capacity. Do you meet these minimum qualifications? Yes No * Please list the type(s) of Texas Commission on Environmental Quality (TCEQ) Licenses that you currently hold or any licenses from another state which you believe to be eligible for reciprocity. Be sure to include your license number and expiration date. (Open Ended Question) * Describe your experience in planning, organizing, and working with frequent interruptions and changes in priorities and indicate the position(s) listed on your application that support(s) your answer. (Open Ended Question) * Briefly describe your experience in coordinating, collaborating and working effectively with other departments or units within an organization to meet business objectives. (Open Ended Question) * Describe your experience interacting with different levels of personnel throughout an organization and adapting communication style to meet the business needs of internal and external customers. Please indicate the position(s) listed on your application that support(s) your answer. (Open Ended Question) * Please describe your experience and knowledge of TCEQ permitting and reporting requirements. (Open Ended Question) * Please describe your experience using performance measures to facilitate strategic planning and goal setting. (Open Ended Question) * Which of the following best describes your proficiency with Microsoft Office Suite, specifically with Word, Excel, and Outlook? No experience Basic: create/edit simple documents, spreadsheets, & emails Intermediate: create/edit a variety of documents & spreadsheets; reformat document features such as color, font style and size of text, change page size/width, & filter/sort data fields Advanced: create/edit complex documents & spreadsheets; integrate features such as tables, charts, mathematic formulas, hyperlinks, graphics; data/mail merge, import data from one document to another * What is your level of knowledge working with Geographic Information Systems technology? No Knowledge Entry Level Intermediate Advanced * Which of the following describes your experience in the use of a computerized maintenance management system (CMMS- i.e., Hansen, Maximo, Infor EAM) for asset management, workload management or operational readiness? None Less than 2 years 2 to 5 years 5 to 10 years More than 10 years * Please list your financial software systems experience and proficiency level. (Open Ended Question) * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * If identified as a top candidate, do you agree to a Criminal Background Investigation (CBI)? Yes No * How did you first hear of this position? Career Fair or Job Fair Job Seeker Website (Indeed, Glassdoor, Dice, WorkinTexas.com, Careers in Government, etc.) College/University Alumni Recruitment (Handshake, job boards, etc.) Recruitment Postcard COA/AW Employee (please provide name below) or COA website LinkedIn Professional Association Job Board (AWWA, Women in Technology, Austin HR Management Association, TX Engineering Foundation, etc.)) Other * Were you referred to this opportunity by an Austin Water employee? If yes, please provide the employee's full name. (Open Ended Question) Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
Aug 07, 2020
Full Time
Minimum Qualifications Graduation with a Bachelor's degree from an accredited college or university in a related field, plus four (4) years of progressively responsible experience in the management and operation of industrial facilities related to the position, including three (3) years of progressively responsible experience in the management and operation of a water treatment plant, multi-zone water distribution system, wastewater treatment plant, or wastewater collection system, including two (2) years of experience which were in a supervisory or management capacity. OR Graduation from an accredited high school or equivalent, plus eight (8) years of progressively responsible experience in the management and operation of industrial facilities related to the position, including seven (7) years of progressively responsible experience in the management and operation of a water treatment plant, multi-zone distribution system, wastewater treatment plant, or wastewater collection system , including two (2) years of experience which were in a supervisory or management capacity. Licenses or Certifications: Water Treatment Plant Operations: TCEQ Class B Surface Water License or higher. Water Distribution Systems Facility: TCEQ Class B Surface Water License, Class B Water Distribution License or Class B Groundwater License or higher. Wastewater Treatment Plant Operations: TCEQ Class B Wastewater License or higher. Wastewater Collection Systems Facility: TCEQ Class B Wastewater License or Class III Collections License or higher. Notes to Applicants The AW Operations & Maintenance Superintendent for Remote Facilities will be responsible for the management and oversight of 9 remote facilities with 2 direct reports and 12 indirect reports. The superintendent will manage a budget of approximately $3.4 million dollars and be responsible for overseeing capital improvement project contracts and contractors. This position requires significant collaboration with internal and external agencies such as Facilities Engineering, Instrumentation, and Electrical. This position is also responsible for setting goals and strategic direction for the work group. Working with Austin Water provides a number of health and welfare benefits, such as medical, paid leave time, a great retirement plan, training opportunities and more - click HERE for more information. When completing the City of Austin employment application: A detailed, complete employment application helps us to better evaluate your qualifications, and will be used to determine salary if you are selected for the position. Please detail on the application any previous employment that you wish to be considered as part of your qualifications. Provide each job title and employment dates for all jobs included on the application. Your work history should include the duties you performed and any supervisory or management responsibilities including the number of direct and indirect reports. A resume and cover letter are required but will not substitute for a complete employment application. Do not say "see resume" for your job duties or as a response to a supplemental question. Doing so will cause your application to be considered incomplete. All incomplete applications will be disqualified. Required Licensure: The position requires a Class B Wastewater license or higher from TCEQ (Texas Commission on Environmental Quality) upon hire. If the identified candidate is coming from outside of Texas, they must have an equivalent license or demonstrate the ability to obtain the appropriate license within six months. Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program , you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.. If you are selected to interview: Your skill level in some of the competency areas for this job will be assessed through skills testing - specifically in Microsoft Word, Excel, and Outlook at the intermediate level - with a required minimum passing score of 70% on all tests to be considered for the next step in the process. Pre-Employment Requirements If you are identified as a top candidate, verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution as well as proof on professional licenses or certifications. If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of the Member 4 page of your DD-214 prior to confirming a start date. The top candidate must also pass a Criminal Background Investigation. All Austin Water worksite locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any AW worksite - including construction sites, parking lot, garage or in any personal vehicle located on the premises. Pay Range $33.21 - $43.17 Hours Monday - Friday, 7:00 am - 3:30 pm Other hours may be required to meet the needs of 24/7 utility operations. Job Close Date 08/21/2020 Type of Posting External Department Austin Water Utility Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location Walnut Creek Wastewater Treatment Plant, 7113 FM 969, 78724 Preferred Qualifications Strong organizational skills and demonstrated experience in planning, organizing and working with frequent interruptions and changes in priorities and collaborating effectively with other departments or units within an organization to meet business objectives Experience interacting with all levels of personnel throughout the organization and adapting communication styles to meet the needs of internal and external customers Experience with and knowledge of Texas Commission on Environmental Quality ( TCEQ ) permitting and reporting requirements Experience using performance measures to facilitate strategic planning and goal setting Experience using related software such as Microsoft Suite, geographic information systems, computerized maintenance management systems, and financial programs (i.e. e-Capris, e-Combs, etc) Ability to regularly travel to multiple locations as part of normal job duties Texas Commission on Environmental Quality ( TCEQ ) Class A Wastewater license Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Interprets and reviews compliance with applicable policies, procedures, and regulations. Monitors operational/mechanical expenditures. Evaluates bid proposals and recommends selection. Coordinates facility activities with system requirements. Coordinates operation/maintenance of treatment facilities, water distribution system, or wastewater collection system with engineers, other departments, contractors, State/Federal regulatory agencies, neighborhood associations, and citizens. Manages site requirements (noise, environment, security). Manages safety programs, including inspections/reporting. Manages regulatory requirements: EPA , TCEQ , Watershed Protection, and AFD . Develops and recommends changes to operating procedures. Analyzes and interprets data and prepares reports, including performance measures. Prepares budget for facility. Provides technical advice to internal and external customers. Researches and responds to management and citizen questions. Responsibilities- Supervision and/or Leadership Exercised: Responsible for the full range of supervisory activities, including selection, training, evaluation, counseling, and recommendation for dismissal. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of water treatment facilities, wastewater treatment facilities, multi-zone water distribution systems, or wastewater collection systems. Knowledge of EPA and regulatory requirements. Knowledge of Federal, State, and Local laws. Knowledge of City practices, policies, and procedures. Knowledge of fiscal planning and budget preparation. Knowledge of supervisory/managerial techniques and principles. Skill in oral and written communication. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software. Skill in data analysis and problem solving. Skill in planning and organizing. Ability to work with frequent interruptions and changes in priorities, Ability to establish and maintain good working relationships with other City employees and the public. Ability to meet and maintain driver eligibility standards detailed in the City of Austin Driver Safety Program. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for this position are graduation with a Bachelor's degree from an accredited college or university in a related field, plus four (4) years of progressively responsible experience in the management and operation of industrial facilities related to the position, including three (3) years of progressively responsible experience in the management and operation of a water treatment plant, multi-zone water distribution system, wastewater treatment plant, or wastewater collection system, including two (2) years of experience which were in a supervisory or management capacity. OR Graduation from an accredited high school or equivalent, plus eight (8) years of progressively responsible experience in the management and operation of industrial facilities related to the position, including seven (7) years of progressively responsible experience in the management and operation of a water treatment plant, multi-zone distribution system, wastewater treatment plant, or wastewater collection system , including two (2) years of experience which were in a supervisory or management capacity. Do you meet these minimum qualifications? Yes No * Please list the type(s) of Texas Commission on Environmental Quality (TCEQ) Licenses that you currently hold or any licenses from another state which you believe to be eligible for reciprocity. Be sure to include your license number and expiration date. (Open Ended Question) * Describe your experience in planning, organizing, and working with frequent interruptions and changes in priorities and indicate the position(s) listed on your application that support(s) your answer. (Open Ended Question) * Briefly describe your experience in coordinating, collaborating and working effectively with other departments or units within an organization to meet business objectives. (Open Ended Question) * Describe your experience interacting with different levels of personnel throughout an organization and adapting communication style to meet the business needs of internal and external customers. Please indicate the position(s) listed on your application that support(s) your answer. (Open Ended Question) * Please describe your experience and knowledge of TCEQ permitting and reporting requirements. (Open Ended Question) * Please describe your experience using performance measures to facilitate strategic planning and goal setting. (Open Ended Question) * Which of the following best describes your proficiency with Microsoft Office Suite, specifically with Word, Excel, and Outlook? No experience Basic: create/edit simple documents, spreadsheets, & emails Intermediate: create/edit a variety of documents & spreadsheets; reformat document features such as color, font style and size of text, change page size/width, & filter/sort data fields Advanced: create/edit complex documents & spreadsheets; integrate features such as tables, charts, mathematic formulas, hyperlinks, graphics; data/mail merge, import data from one document to another * What is your level of knowledge working with Geographic Information Systems technology? No Knowledge Entry Level Intermediate Advanced * Which of the following describes your experience in the use of a computerized maintenance management system (CMMS- i.e., Hansen, Maximo, Infor EAM) for asset management, workload management or operational readiness? None Less than 2 years 2 to 5 years 5 to 10 years More than 10 years * Please list your financial software systems experience and proficiency level. (Open Ended Question) * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * If identified as a top candidate, do you agree to a Criminal Background Investigation (CBI)? Yes No * How did you first hear of this position? Career Fair or Job Fair Job Seeker Website (Indeed, Glassdoor, Dice, WorkinTexas.com, Careers in Government, etc.) College/University Alumni Recruitment (Handshake, job boards, etc.) Recruitment Postcard COA/AW Employee (please provide name below) or COA website LinkedIn Professional Association Job Board (AWWA, Women in Technology, Austin HR Management Association, TX Engineering Foundation, etc.)) Other * Were you referred to this opportunity by an Austin Water employee? If yes, please provide the employee's full name. (Open Ended Question) Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor's degree from an accredited college or university. Licenses and Certifications Required: None. Notes to Applicants *Resume and cover letter are required and will not be accepted in lieu of a complete online application. *A detailed, complete employment application helps us to better evaluate your qualifications, and will be used to determine salary if you are selected for this position. *A skill based assessment may be administered to candidates selected for interview. *Information For City Employees: If you are an employee within the Office of the City Auditor and are also in good standing and meet the minimum and preferred qualifications of this position, you will be included in the initial interview. Pay Range $24.53 - $ 27.19 Hours Monday - Friday 8 am - 5pm (hours may vary). Job Close Date 08/14/2020 Type of Posting Departmental Only Department Office Of The City Auditor Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 200 West Cesar Chavez Street, Suite 200 Austin, TX 78701 Preferred Qualifications Experience auditing municipal government programs/operations for effectiveness/efficiency Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Conduct interviews and meetings with external clients to elicit useful, relevant, and reliable information. Collect and analyze both qualitative and quantitative data, extracting information that is significant to the project. Conduct research on subject matters related to the project. Document information and conclusions in an organized and useful manner. Use collected information to support conclusions. Develop clear, concise, timely, and accurate written summaries. Demonstrate increasing mastery of performance auditing processes, procedures and techniques. Responsibilities - Supervisor and/or Leadership Exercised: Possess and maintain the highest standards of conduct, honesty, and loyalty in both official and personal matters. This position is not responsible for supervising. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of and ability to adhere to appropriate professional standards, including the Government Auditing Standards. Ability to master steep learning curves regarding government organizations, programs, activities, functions, and, where applicable, their interrelations with the private and not for profit sectors. Ability to solicit, receive, analyze, and use information provided by office staff and external clients and stakeholders. Ability to maintain objectivity and implement appropriate standards of care in all scopes of work. Ability to complete assigned duties and functions in a timely and effective manner. Ability to demonstrate continuous learning and growth by developing a new skill or pursuing a professional certification. Proficient at collecting information according to an established project plan. Proficient at working with others to achieve a project goal or objective. Ability to analyze and evaluate facts; make sound, objective assessments and observations; and where appropriate, make constructive recommendations. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires graduation with a Bachelor's degree from an accredited college or university. Do you meet these requirements? Yes No * If identified as a top candidate, do you agree to a criminal background check (CBI)? Yes No * Are you a current employee with the City of Austin, Office Of The City Auditor? Yes No * Please describe your experience with providing reviews and feedback on work developed by other team members. (Open Ended Question) * Describe your experience with performance audit processes, procedures and techniques. (Open Ended Question) * Please describe your experience with auditing municipal operations, programs, and functions? (Open Ended Question) Optional & Required Documents Required Documents Cover Letter ResumeOptional Documents
Aug 07, 2020
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor's degree from an accredited college or university. Licenses and Certifications Required: None. Notes to Applicants *Resume and cover letter are required and will not be accepted in lieu of a complete online application. *A detailed, complete employment application helps us to better evaluate your qualifications, and will be used to determine salary if you are selected for this position. *A skill based assessment may be administered to candidates selected for interview. *Information For City Employees: If you are an employee within the Office of the City Auditor and are also in good standing and meet the minimum and preferred qualifications of this position, you will be included in the initial interview. Pay Range $24.53 - $ 27.19 Hours Monday - Friday 8 am - 5pm (hours may vary). Job Close Date 08/14/2020 Type of Posting Departmental Only Department Office Of The City Auditor Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 200 West Cesar Chavez Street, Suite 200 Austin, TX 78701 Preferred Qualifications Experience auditing municipal government programs/operations for effectiveness/efficiency Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Conduct interviews and meetings with external clients to elicit useful, relevant, and reliable information. Collect and analyze both qualitative and quantitative data, extracting information that is significant to the project. Conduct research on subject matters related to the project. Document information and conclusions in an organized and useful manner. Use collected information to support conclusions. Develop clear, concise, timely, and accurate written summaries. Demonstrate increasing mastery of performance auditing processes, procedures and techniques. Responsibilities - Supervisor and/or Leadership Exercised: Possess and maintain the highest standards of conduct, honesty, and loyalty in both official and personal matters. This position is not responsible for supervising. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of and ability to adhere to appropriate professional standards, including the Government Auditing Standards. Ability to master steep learning curves regarding government organizations, programs, activities, functions, and, where applicable, their interrelations with the private and not for profit sectors. Ability to solicit, receive, analyze, and use information provided by office staff and external clients and stakeholders. Ability to maintain objectivity and implement appropriate standards of care in all scopes of work. Ability to complete assigned duties and functions in a timely and effective manner. Ability to demonstrate continuous learning and growth by developing a new skill or pursuing a professional certification. Proficient at collecting information according to an established project plan. Proficient at working with others to achieve a project goal or objective. Ability to analyze and evaluate facts; make sound, objective assessments and observations; and where appropriate, make constructive recommendations. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires graduation with a Bachelor's degree from an accredited college or university. Do you meet these requirements? Yes No * If identified as a top candidate, do you agree to a criminal background check (CBI)? Yes No * Are you a current employee with the City of Austin, Office Of The City Auditor? Yes No * Please describe your experience with providing reviews and feedback on work developed by other team members. (Open Ended Question) * Describe your experience with performance audit processes, procedures and techniques. (Open Ended Question) * Please describe your experience with auditing municipal operations, programs, and functions? (Open Ended Question) Optional & Required Documents Required Documents Cover Letter ResumeOptional Documents
Minimum Qualifications Education and/or Equivalent Experience: Graduation from an accredited high school or equivalent, plus two (2) years experience in billing, credit counseling, or customer service. Notes to Applicants Physical requirements for Customer Service / Mail Room Position: The employee is required to perform the following tasks during the normal course of an approximately eight (8) to ten (10) hour day, four (4) to six (6) days a week. This position will involve collection and sorting of mail, carrying tub from various to locations to car, lifting mail tubs from ground to truck bed approximately 36 inches as well as customer service and dispatch duties. Though a majority of the day may be spent on office task/computer use, the position also involves sitting while driving a vehicle for up to 3 hours per day picking up and delivering items around the City of Austin using a company vehicle. Driving involves entering or exiting the cab and the rear step of the truck 36 inches around 5-10 times per day. The employee will apply up to 40 pounds of force occasionally and less force frequently to move objects. The position requires constant standing and grasping of boxes and other packages. This will involve continuous use of arms, shoulders, legs and feet. Additionally, the employee will frequently be expected to perform tasks involving stretching, bending, twisting, squatting, kneeling, pushing/pulling, lifting and stooping while carrying up to 40 pound packages. Employees must have sufficiently good eyesight to drive and inspect truck and other equipment. Additionally, listening while driving is necessary to hear emergency vehicles and other issues with traffic or operational equipment. Employees must also be able to hear and speak to communicate with supervisors, dispatchers, and citizens. This position will answer requests from internal and external customers via phone and email requesting assistance with City of Austin, Austin Resource Recovery Department. It will create Service Requests (SRs and FAs) as appropriate for billing, cart orders, bulk and brush pick-ups, missed pick-ups, dead animal collection and complaints. Additionally, it will be in charge of creating cases for Austin Code Department and entering complaints for Code Compliance in CSRP system and AMANDA . The position will research information given by management and other departments as requested, process requests for billing, enter Field Activities or To-DOs in CC&B system for billing requests, cart orders, correct any programming discrepancies in CC & B to eliminate duplicates and errors created by software, order field checks for carts and handle customer escalated calls transferred by the 311 & AE call center and other city departments. Finally, the position will provide coverage for dispatch by communicating with employees via two-way transceiver radio, Alpha pager, and documenting all received radio transactions in the dispatch log. A competency assessment may be required to verify your skill set. This posting may be used to fill other similar positions within Austin Resource Recovery outside of the division listed above. A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Your application should reflect your complete employment history (to include all job duties responsibilities and employment dates) on your online application. The application is an official document; incomplete applications will not be considered (e.g., "see resume" or "see Linked In Profile"). The responses to the supplemental questions inquiring about experience should be reflected on your application. If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Go to the Driver Safety Program for more information: Click Here To View Driver Safety Program Veteran candidates will be required to provide a copy of their DD214 at the time of interview. Each individual who submits an Application as provided in the Municipal Civil Service Rules and meet the Minimum Qualifications for a Competitive Position shall be considered a Candidate for that Position. Employees, in Good Standing, who are Candidates within the Department or division that the Position resides in and who meet the Minimum and Preferred Qualifications (if any) of the Position will be included in the initial interview. NOTE : All Austin Resource Recovery locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any ARR worksite - including parking lot or in any personal vehicle located on the premises. Pay Range $18.17 - $ 22.71 Hours Monday - Friday 8:00 a.m. - 5:00 p.m. Hours may vary due to operational needs. Some nights, weekends and holidays may be required. Job Close Date 08/14/2020 Type of Posting External Department Austin Resource Recovery Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Administrative Support Location 1520 Rutherford Lane Bldg 1, Austin, Texas 78754 Preferred Qualifications Experience working in a utility customer service or utility billing role. Experience working in a governmental /municipality customer service role. 2 years of customer service or call center experience handling escalated complaints via phone and/or email. Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Receives by email, fax, or phone, inquiries from customers, contractors, and other city departments. Resolves customer issues with one call resolution. Answers customer requests or inquiries concerning services, products, billing, and equipment. Verifies customer account and active services using various databases and software applications. Researches customer account information to explain services, charges, and adjustments. Logs customer complaints, creates service requests, and routes to the appropriate department(s). Maintains and files all generated service requests. Responsibilities- Supervision and/or Leadership Exercised: May train others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of billing procedures. Knowledge of good customer relations practices. Skill in oral and written communication. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software. Skill in planning and organizing. Skill in handling conflict and uncertain situations. Ability to work with frequent interruptions and changes in priorities. Ability to establish and maintain effective communication and working relationships with city employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The Minimum qualifications for the Customer Service Representative position requires: Graduation from an accredited high school or equivalent, plus two (2) years experience in billing, credit counseling, and customer service. Do you meet the Minimum Qualifications of this position? Yes No * Please provide a brief description of how you meet the minimum qualifications listed for this position - to include, meeting the educational requirements, years of related experience and substitutions. (Open Ended Question) * Do you have experience working in a utility customer service or utility billing role? Yes No * Are you willing to work varied hours to include evenings, and weekend day(s)? Yes No * * If identified as a top candidate, do you agree to a Criminal Background Investigation (CBI)? yes no * Tell me about your experience working in a utility customer service or utility billing role. In your answer please include which position on your application where you gained this experience and what specific role you played. If you do not have this experience, please put N/A. (Open Ended Question) * What experience do you working in a governmental/municipality customer service role? In your answer please include which position on your application where you gained this experience and what specific role you played. If you do not have this experience, please put N/A. (Open Ended Question) * Tell me about your years of customer service or call center experience handling escalated complaints via phone and/or email. In your answer please include which position on your application where you gained this experience, how many years your performed this role and what specific role you played. If you do not have this experience, please put N/A. (Open Ended Question) * How many years of customer service or call center experience handling escalated complaints via phone and/or email. none less than 1 more than 1 but less than 2 more than 2 but less than 3 3-5 years 5 years + * How many years of experience do you have in billing, credit counseling, or customer service? none less than 1 year more than 1 year but less than 2 more than 2 years but less than 3 3-5 years 5 years + * This position requires traveling to multiple sites as part of the regular job duties. Will you be able to meet this requirement? Yes No Optional & Required Documents Required Documents Optional Documents
Aug 07, 2020
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation from an accredited high school or equivalent, plus two (2) years experience in billing, credit counseling, or customer service. Notes to Applicants Physical requirements for Customer Service / Mail Room Position: The employee is required to perform the following tasks during the normal course of an approximately eight (8) to ten (10) hour day, four (4) to six (6) days a week. This position will involve collection and sorting of mail, carrying tub from various to locations to car, lifting mail tubs from ground to truck bed approximately 36 inches as well as customer service and dispatch duties. Though a majority of the day may be spent on office task/computer use, the position also involves sitting while driving a vehicle for up to 3 hours per day picking up and delivering items around the City of Austin using a company vehicle. Driving involves entering or exiting the cab and the rear step of the truck 36 inches around 5-10 times per day. The employee will apply up to 40 pounds of force occasionally and less force frequently to move objects. The position requires constant standing and grasping of boxes and other packages. This will involve continuous use of arms, shoulders, legs and feet. Additionally, the employee will frequently be expected to perform tasks involving stretching, bending, twisting, squatting, kneeling, pushing/pulling, lifting and stooping while carrying up to 40 pound packages. Employees must have sufficiently good eyesight to drive and inspect truck and other equipment. Additionally, listening while driving is necessary to hear emergency vehicles and other issues with traffic or operational equipment. Employees must also be able to hear and speak to communicate with supervisors, dispatchers, and citizens. This position will answer requests from internal and external customers via phone and email requesting assistance with City of Austin, Austin Resource Recovery Department. It will create Service Requests (SRs and FAs) as appropriate for billing, cart orders, bulk and brush pick-ups, missed pick-ups, dead animal collection and complaints. Additionally, it will be in charge of creating cases for Austin Code Department and entering complaints for Code Compliance in CSRP system and AMANDA . The position will research information given by management and other departments as requested, process requests for billing, enter Field Activities or To-DOs in CC&B system for billing requests, cart orders, correct any programming discrepancies in CC & B to eliminate duplicates and errors created by software, order field checks for carts and handle customer escalated calls transferred by the 311 & AE call center and other city departments. Finally, the position will provide coverage for dispatch by communicating with employees via two-way transceiver radio, Alpha pager, and documenting all received radio transactions in the dispatch log. A competency assessment may be required to verify your skill set. This posting may be used to fill other similar positions within Austin Resource Recovery outside of the division listed above. A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Your application should reflect your complete employment history (to include all job duties responsibilities and employment dates) on your online application. The application is an official document; incomplete applications will not be considered (e.g., "see resume" or "see Linked In Profile"). The responses to the supplemental questions inquiring about experience should be reflected on your application. If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Go to the Driver Safety Program for more information: Click Here To View Driver Safety Program Veteran candidates will be required to provide a copy of their DD214 at the time of interview. Each individual who submits an Application as provided in the Municipal Civil Service Rules and meet the Minimum Qualifications for a Competitive Position shall be considered a Candidate for that Position. Employees, in Good Standing, who are Candidates within the Department or division that the Position resides in and who meet the Minimum and Preferred Qualifications (if any) of the Position will be included in the initial interview. NOTE : All Austin Resource Recovery locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any ARR worksite - including parking lot or in any personal vehicle located on the premises. Pay Range $18.17 - $ 22.71 Hours Monday - Friday 8:00 a.m. - 5:00 p.m. Hours may vary due to operational needs. Some nights, weekends and holidays may be required. Job Close Date 08/14/2020 Type of Posting External Department Austin Resource Recovery Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Administrative Support Location 1520 Rutherford Lane Bldg 1, Austin, Texas 78754 Preferred Qualifications Experience working in a utility customer service or utility billing role. Experience working in a governmental /municipality customer service role. 2 years of customer service or call center experience handling escalated complaints via phone and/or email. Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Receives by email, fax, or phone, inquiries from customers, contractors, and other city departments. Resolves customer issues with one call resolution. Answers customer requests or inquiries concerning services, products, billing, and equipment. Verifies customer account and active services using various databases and software applications. Researches customer account information to explain services, charges, and adjustments. Logs customer complaints, creates service requests, and routes to the appropriate department(s). Maintains and files all generated service requests. Responsibilities- Supervision and/or Leadership Exercised: May train others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of billing procedures. Knowledge of good customer relations practices. Skill in oral and written communication. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software. Skill in planning and organizing. Skill in handling conflict and uncertain situations. Ability to work with frequent interruptions and changes in priorities. Ability to establish and maintain effective communication and working relationships with city employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The Minimum qualifications for the Customer Service Representative position requires: Graduation from an accredited high school or equivalent, plus two (2) years experience in billing, credit counseling, and customer service. Do you meet the Minimum Qualifications of this position? Yes No * Please provide a brief description of how you meet the minimum qualifications listed for this position - to include, meeting the educational requirements, years of related experience and substitutions. (Open Ended Question) * Do you have experience working in a utility customer service or utility billing role? Yes No * Are you willing to work varied hours to include evenings, and weekend day(s)? Yes No * * If identified as a top candidate, do you agree to a Criminal Background Investigation (CBI)? yes no * Tell me about your experience working in a utility customer service or utility billing role. In your answer please include which position on your application where you gained this experience and what specific role you played. If you do not have this experience, please put N/A. (Open Ended Question) * What experience do you working in a governmental/municipality customer service role? In your answer please include which position on your application where you gained this experience and what specific role you played. If you do not have this experience, please put N/A. (Open Ended Question) * Tell me about your years of customer service or call center experience handling escalated complaints via phone and/or email. In your answer please include which position on your application where you gained this experience, how many years your performed this role and what specific role you played. If you do not have this experience, please put N/A. (Open Ended Question) * How many years of customer service or call center experience handling escalated complaints via phone and/or email. none less than 1 more than 1 but less than 2 more than 2 but less than 3 3-5 years 5 years + * How many years of experience do you have in billing, credit counseling, or customer service? none less than 1 year more than 1 year but less than 2 more than 2 years but less than 3 3-5 years 5 years + * This position requires traveling to multiple sites as part of the regular job duties. Will you be able to meet this requirement? Yes No Optional & Required Documents Required Documents Optional Documents
Minimum Qualifications This position will be filled at one of three levels depending on qualifications. For Minimum Qualifications, please click on the appropriate job description below: Engineering Associate A Engineering Associate B Engineering Associate C Notes to Applicants Position Overview Coordinate and provide administrative and technical review of development plans (preliminary plans, plats, subdivision construction plans, site plans, zoning cases and development assessments), to assess land use, establish water and wastewater service providers, determine service requirement plan notes, and confirm status and inclusion of easements. Perform utility assessments of existing infrastructure and its ability to serve new development, including the provision of fire flow. Coordinate the efforts of multiple internal Austin Water work groups, such as Pipeline Engineering, Facility Engineering, Industrial Waste, Cross Connection, and Private Plumbing. Provide support services to the service extension request ( SER ) program. This position will be filled at one of the following levels depending upon candidate qualifications: Engineering Associate A: $22.83 to $28.99 per hour Engineering Associate B: $24.82 to $32.26 per hour Engineering Associate C: $27.88 to $36.25 per hour Location: Initially this position will be located at Waller Creek Center, 625 E. 10th Street, Austin, TX 78701.. There is a planned relocation for Fall 2020 to the Permitting and Development Center, 6310 Wilhelmina Delco Dr., Austin, TX 78752. Working with Austin Water provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities and more. Please click HERE for more information. When completing a City of Austin employment application: Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications. A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job titles and employment dates for all jobs you wish to be considered. A resume is required, but will not substitute for a complete employment application. Please include contact information from previous employers. Do not say "see resume" as that will be considered an incomplete application and disqualified. A cover letter is also required. In the cover letter candidates should describe, in concise detail, their interest in this position and highlight any prior experience that is relevant to this position. If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution and proof of your professional licenses or certifications. If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of the Member 4 page of your DD-214 prior to confirming a start date. All Austin Water worksite locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any AW worksite - including construction sites, parking lots, garages or in any personal vehicle located on the premises. Pay Range Please see Notes to Applicants for salary information. Hours Monday - Friday, 8:00 am - 5:00 pm with some flexibility Job Close Date 08/20/2020 Type of Posting External Department Austin Water Utility Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location See Notes to Applicants for Location Information Preferred Qualifications The ability to review site plans and subdivision plans to verify appropriate utility easements are identified and provided; to verify from a broad perspective that there is sufficient capacity for water and/or wastewater service; to ensure utility design criteria is adhered to; and to verify compliance with local and state rules and regulations Knowledge of and experience adhering to all relevant code and utility design criteria related to land use, land development, and water and wastewater infrastructure such as Texas Commission on Environmental Quality Utility Design Criteria, Uniform Plumbing Code, International Fire Code, and municipal land development codes Knowledge and experience with design, construction, and/or operation and maintenance of private plumbing, public water distribution systems, and public wastewater collection systems Ability to determine and communicate with the customer applicable water and wastewater service options Experience using GIS software such as ArcMap or ArcPro for system analysis and mapping Experience using municipal permitting, plan review, and/or work order software Skill in collaborating and coordinating with multiple work groups within a utility, government, or other similarly regulated industry Ability to communicate technical details in response to internal and external customers inquiries Duties, Functions and Responsibilities This position will be filled at one of three levels depending on qualifications. For Duties, Functions and Responsibilities, please click on the appropriate job description below: Engineering Associate A Engineering Associate B Engineering Associate C Knowledge, Skills and Abilities This position will be filled at one of three levels depending on qualifications. For Knowledge, Skills and Abilities, please click on the appropriate job description below: Engineering Associate A Engineering Associate B Engineering Associate C Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for this position include a Bachelor's degree from an accredited college or university with major coursework in Engineering or in a field related to the job, experience may substitute for education up to four (4) years. Do you meet these qualifications? Yes No * How many years of experience do you have in preparing/designing and/or reviewing development plans? None Less than 1 year 1 - 2 years 2 - 4 years Over 4 years * Please describe your experience in the preparation and/or review of development plans. (Open Ended Question) * Briefly describe your knowledge and experience with codes and design criteria related to land use, land development, and water and wastewater infrastructure including but not limited to the Texas Commission on Environmental Quality (TCEQ) Utility Design Criteria, Uniform Plumbing Code, International Fire Code, and municipal land development codes. (Open Ended Question) * Please describe your knowledge and experience with design, construction, and/or operation and maintenance of private plumbing, public water distribution systems, and public wastewater collection systems. (Open Ended Question) * Please describe your ability to determine applicable water and wastewater service options for properties. Please include whether you have any experience communicating your determination and technical details to customers. (Open Ended Question) * How many years of experience do you have using GIS software such as ArcMap, ArcPro or others for system analysis and mapping? None Less than 1 year 1 - 2 years 2 - 4 years Over 4 years * How many years of experience do you have working with municipal permitting, plan review and/or work order software, such as AMANDA, Infor IPS, or others? None Less than 1 year 1 - 2 years 2 - 4 years Over 4 years * Describe your experience collaborating and coordinating with multiple work groups within a utility, government, or other similarly regulated industry (Open Ended Question) * Please describe your ability to respond verbally and in writing to internal and external customers inquiries on technical details related to this position. (Open Ended Question) * How did you first hear of this position? Career Fair or Job Fair Job Seeker Website (Indeed, Glassdoor, Dice, WorkinTexas.com, Careers in Government, etc.) College/University Alumni Recruitment (Handshake, job boards, etc.) Recruitment Postcard COA/AW Employee (please provide name below) or COA website LinkedIn Professional Association Job Board (AWWA, Women in Technology, Austin HR Management Association, TX Engineering Foundation, etc.)) Other * Were you referred to this opportunity by an Austin Water employee? If yes, please provide the employee's full name. (Open Ended Question) Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
Aug 07, 2020
Full Time
Minimum Qualifications This position will be filled at one of three levels depending on qualifications. For Minimum Qualifications, please click on the appropriate job description below: Engineering Associate A Engineering Associate B Engineering Associate C Notes to Applicants Position Overview Coordinate and provide administrative and technical review of development plans (preliminary plans, plats, subdivision construction plans, site plans, zoning cases and development assessments), to assess land use, establish water and wastewater service providers, determine service requirement plan notes, and confirm status and inclusion of easements. Perform utility assessments of existing infrastructure and its ability to serve new development, including the provision of fire flow. Coordinate the efforts of multiple internal Austin Water work groups, such as Pipeline Engineering, Facility Engineering, Industrial Waste, Cross Connection, and Private Plumbing. Provide support services to the service extension request ( SER ) program. This position will be filled at one of the following levels depending upon candidate qualifications: Engineering Associate A: $22.83 to $28.99 per hour Engineering Associate B: $24.82 to $32.26 per hour Engineering Associate C: $27.88 to $36.25 per hour Location: Initially this position will be located at Waller Creek Center, 625 E. 10th Street, Austin, TX 78701.. There is a planned relocation for Fall 2020 to the Permitting and Development Center, 6310 Wilhelmina Delco Dr., Austin, TX 78752. Working with Austin Water provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities and more. Please click HERE for more information. When completing a City of Austin employment application: Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications. A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job titles and employment dates for all jobs you wish to be considered. A resume is required, but will not substitute for a complete employment application. Please include contact information from previous employers. Do not say "see resume" as that will be considered an incomplete application and disqualified. A cover letter is also required. In the cover letter candidates should describe, in concise detail, their interest in this position and highlight any prior experience that is relevant to this position. If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution and proof of your professional licenses or certifications. If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of the Member 4 page of your DD-214 prior to confirming a start date. All Austin Water worksite locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any AW worksite - including construction sites, parking lots, garages or in any personal vehicle located on the premises. Pay Range Please see Notes to Applicants for salary information. Hours Monday - Friday, 8:00 am - 5:00 pm with some flexibility Job Close Date 08/20/2020 Type of Posting External Department Austin Water Utility Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location See Notes to Applicants for Location Information Preferred Qualifications The ability to review site plans and subdivision plans to verify appropriate utility easements are identified and provided; to verify from a broad perspective that there is sufficient capacity for water and/or wastewater service; to ensure utility design criteria is adhered to; and to verify compliance with local and state rules and regulations Knowledge of and experience adhering to all relevant code and utility design criteria related to land use, land development, and water and wastewater infrastructure such as Texas Commission on Environmental Quality Utility Design Criteria, Uniform Plumbing Code, International Fire Code, and municipal land development codes Knowledge and experience with design, construction, and/or operation and maintenance of private plumbing, public water distribution systems, and public wastewater collection systems Ability to determine and communicate with the customer applicable water and wastewater service options Experience using GIS software such as ArcMap or ArcPro for system analysis and mapping Experience using municipal permitting, plan review, and/or work order software Skill in collaborating and coordinating with multiple work groups within a utility, government, or other similarly regulated industry Ability to communicate technical details in response to internal and external customers inquiries Duties, Functions and Responsibilities This position will be filled at one of three levels depending on qualifications. For Duties, Functions and Responsibilities, please click on the appropriate job description below: Engineering Associate A Engineering Associate B Engineering Associate C Knowledge, Skills and Abilities This position will be filled at one of three levels depending on qualifications. For Knowledge, Skills and Abilities, please click on the appropriate job description below: Engineering Associate A Engineering Associate B Engineering Associate C Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for this position include a Bachelor's degree from an accredited college or university with major coursework in Engineering or in a field related to the job, experience may substitute for education up to four (4) years. Do you meet these qualifications? Yes No * How many years of experience do you have in preparing/designing and/or reviewing development plans? None Less than 1 year 1 - 2 years 2 - 4 years Over 4 years * Please describe your experience in the preparation and/or review of development plans. (Open Ended Question) * Briefly describe your knowledge and experience with codes and design criteria related to land use, land development, and water and wastewater infrastructure including but not limited to the Texas Commission on Environmental Quality (TCEQ) Utility Design Criteria, Uniform Plumbing Code, International Fire Code, and municipal land development codes. (Open Ended Question) * Please describe your knowledge and experience with design, construction, and/or operation and maintenance of private plumbing, public water distribution systems, and public wastewater collection systems. (Open Ended Question) * Please describe your ability to determine applicable water and wastewater service options for properties. Please include whether you have any experience communicating your determination and technical details to customers. (Open Ended Question) * How many years of experience do you have using GIS software such as ArcMap, ArcPro or others for system analysis and mapping? None Less than 1 year 1 - 2 years 2 - 4 years Over 4 years * How many years of experience do you have working with municipal permitting, plan review and/or work order software, such as AMANDA, Infor IPS, or others? None Less than 1 year 1 - 2 years 2 - 4 years Over 4 years * Describe your experience collaborating and coordinating with multiple work groups within a utility, government, or other similarly regulated industry (Open Ended Question) * Please describe your ability to respond verbally and in writing to internal and external customers inquiries on technical details related to this position. (Open Ended Question) * How did you first hear of this position? Career Fair or Job Fair Job Seeker Website (Indeed, Glassdoor, Dice, WorkinTexas.com, Careers in Government, etc.) College/University Alumni Recruitment (Handshake, job boards, etc.) Recruitment Postcard COA/AW Employee (please provide name below) or COA website LinkedIn Professional Association Job Board (AWWA, Women in Technology, Austin HR Management Association, TX Engineering Foundation, etc.)) Other * Were you referred to this opportunity by an Austin Water employee? If yes, please provide the employee's full name. (Open Ended Question) Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor's degree from an accredited four (4) year college or university with major coursework in a related field, plus five (5) years of relevant experience in consultation and the utilization of BI tools. Graduation with a Master's degree from an accredited college or university may substitute for up to two (2) years of the required experience. Licenses and Certifications Required: None. Notes to Applicants POSITION DESCRIPTION : The contact center is rich in data from a multitude of sources. We are in need of someone who can take these disparate pieces of data and business intelligence analysis to help tell a story and to provide recommendations of what levers to pull to produce favorable outcomes for both the organization and our customers. It will be vitally important that the candidate is proficient in data mining, design, development and implementation of BI and analytics systems. The successful candidate must be able to analyze business performance and develop reports and data visualizations to support the business to make informed decisions. They should be detail oriented, inquisitive and curious, aware of and have worked with benchmarking organizations, understand predictive and prescriptive analysis and present/communicate to a wide range of customers - to include business partners and Executives. We are looking for a candidate proficient in the following: 1. Tableau; 2. Dashboard creation and data visualization tools, 3. ETL , OLAP and Drill Down APPLICATION : The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Describe your specific experience for each position. Include all job duties, responsibilities, and employment dates. Any gaps in employment must have an explanation and dates of unemployment. Please be sure that your application is a reflection of your entire work history. Resumes will not be accepted. Statements such as "see resume" will not be accepted. You may use "N/A" for fields that are not applicable. Starting salary will be based on overall relevant experience from your employment application. Supplemental information or changes to your application will not be accepted after the job posting closes. The responses to the supplemental questions should reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information. We reserve the right to verify high school and college education for the top candidate(s). If you have any questions regarding your City of Austin employment application, please use the official website of the City of Austin as reference. www.austintexas.gov ASSESSMENTS : Candidates selected for interview(s) may be required to complete an assessment(s). VETERAN INTERVIEW PREFERENCE : Military/Veterans must provide a copy of their DD214 verifying honorable discharge. WORK HOURS : This position is categorized as Essential Personnel. Essential personnel are required to work during emergencies or bad weather if they are scheduled to work and in some cases when they are not scheduled. All Essential employees ensure the continuance of key operations in order to maintain the delivery of electric service safely for the City of Austin. CRIMINAL HISTORY BACKGROUND CHECK : The top candidate will be subject to a minimum 10 year criminal history background check. Pay Range $31.33 - $40.73 Hours 8 am - 5 pm, Monday - Friday Shift may change according to departmental needs. Job Close Date 08/30/2020 Type of Posting External Department Austin Energy Regular/Temporary Temporary Grant Funded or Pooled Position Not Applicable Category Professional Location 721 Barton Springs, Austin, TX 78704 Preferred Qualifications intermediate experience in SQL , MS Excel, and Business Intelligence tools Proficient using data visualization tools Proficient experience using MicroStrategy Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Analyzes business and functional requirements and translates these requirements into robust, scalable, and operable solutions. 2. Collects, analyzes, and shares data to help business teams drive improvement in key business metrics, customer experience, and business results. 3. Utilizes database and web application technologies to design, develop, and evaluate innovative business intelligence tools and automated reports. 4. Designs, develops, and tests BI solutions such as databases, data warehouses, queries and views, reports, and dashboards. 5. Performs conversions, imports, and exports of data within and between internal and external software systems. 6. Merges BI platforms with enterprise systems and applications and documents new and existing models, solutions, and implementations. 7. Enhances the performance of BI tools by defining data to filter and indexes. 8. Troubleshoots BI tools, systems, and software. Troubleshoots reported data loads or reconciliation inconsistencies in conjunction with the sites for data models and/or reports. 9. Tracks, monitors, and analyzes performance and production issues, and implements improvements. 10. Supports and helps manage external resources, such as service providers and vendor support and participates in vendor evaluations. 11. Maintains the quality of Metadata Repository by adding, modifying, and deleting data. 12. Provides input to the development of data/information quality metrics. 13. Tracks and reports on issues and enhancement requests for the business in a timely manner. 14. Analyzes and tests new releases/versions of software. 15. Designs and delivers end-user training and training materials. Trains users to transform data into action-oriented information and to use that information correctly. Responsibilities - Supervisor and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of reporting analysis, design, and programming principles as well as knowledge of multiple industry standard reporting tools such as Crystal and Business Objects. Knowledge of industry standard database systems such as MS, SQL , and Oracle. Knowledge of Software Development Life Cycle ( SDLC ) and Information Technology Infrastructure Library ( ITIL ) concepts. Knowledge of release, change, configuration, and incident management. Knowledge of industry reporting techniques and developing and maintaining interactive reports. Knowledge of relational data modeling and relational database design. Knowledge of standard industry ERP technologies such as SAP . Knowledge of business operations as well as one or more business functional areas. Skill in data analysis and data mining. Skill in identifying and solving system and application problems. Skill in coordinating work projects and providing technical assistance. Skill in preparing data structures, flowcharts, and logic flow diagrams. Skill in applying migration procedures. Skill in analyzing and meeting the data processing needs of users. Skill in working with people of varying technical abilities in a team environment. Skill in training groups on reporting standards. Skill in analyzing major system reporting problems and applying appropriate solutions. Skill in actively participating in functional unit testing, integration testing, stress testing, systems testing, and user acceptance testing. Ability to learn City specific and industry standard reporting tool sets. Ability to explain complex technical information in business terms and communicate clearly and effectively both verbally and in writing. Ability to support and work with Business Intelligence/Data Warehousing environments. Ability to establish and maintain effective working relationships with City staff and the general public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires graduation with a Bachelor's degree from an accredited four (4) year college or university with major coursework in a related field, plus five (5) years of relevant experience in consultation and the utilization of BI tools. Graduation with a Master's degree from an accredited college or university may substitute for up to two (2) years of the required experience. Do you meet these requirements? Yes No * If you answered yes to the previous question, please describe how you meet these minimum qualifications. (Open Ended Question) * Do you have experience using data analysis and/or business intelligence software? Yes No * Please list the data analysis platforms and/or business intelligence software you have worked with and your level of proficiency in each. (Open Ended Question) * Describe your experience in creating data visualizations. List the software you have used. (Open Ended Question) * This position is categorized as an Essential Personnel position. Essential Personnel are required to come to work during emergencies and/or bad weather if they are scheduled to work and in some cases when they are not scheduled. Can you work this schedule as required? Yes No * If selected as a top candidate, do you agree to a criminal background investigation? Yes No Optional & Required Documents Required Documents Optional Documents
Aug 07, 2020
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor's degree from an accredited four (4) year college or university with major coursework in a related field, plus five (5) years of relevant experience in consultation and the utilization of BI tools. Graduation with a Master's degree from an accredited college or university may substitute for up to two (2) years of the required experience. Licenses and Certifications Required: None. Notes to Applicants POSITION DESCRIPTION : The contact center is rich in data from a multitude of sources. We are in need of someone who can take these disparate pieces of data and business intelligence analysis to help tell a story and to provide recommendations of what levers to pull to produce favorable outcomes for both the organization and our customers. It will be vitally important that the candidate is proficient in data mining, design, development and implementation of BI and analytics systems. The successful candidate must be able to analyze business performance and develop reports and data visualizations to support the business to make informed decisions. They should be detail oriented, inquisitive and curious, aware of and have worked with benchmarking organizations, understand predictive and prescriptive analysis and present/communicate to a wide range of customers - to include business partners and Executives. We are looking for a candidate proficient in the following: 1. Tableau; 2. Dashboard creation and data visualization tools, 3. ETL , OLAP and Drill Down APPLICATION : The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Describe your specific experience for each position. Include all job duties, responsibilities, and employment dates. Any gaps in employment must have an explanation and dates of unemployment. Please be sure that your application is a reflection of your entire work history. Resumes will not be accepted. Statements such as "see resume" will not be accepted. You may use "N/A" for fields that are not applicable. Starting salary will be based on overall relevant experience from your employment application. Supplemental information or changes to your application will not be accepted after the job posting closes. The responses to the supplemental questions should reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information. We reserve the right to verify high school and college education for the top candidate(s). If you have any questions regarding your City of Austin employment application, please use the official website of the City of Austin as reference. www.austintexas.gov ASSESSMENTS : Candidates selected for interview(s) may be required to complete an assessment(s). VETERAN INTERVIEW PREFERENCE : Military/Veterans must provide a copy of their DD214 verifying honorable discharge. WORK HOURS : This position is categorized as Essential Personnel. Essential personnel are required to work during emergencies or bad weather if they are scheduled to work and in some cases when they are not scheduled. All Essential employees ensure the continuance of key operations in order to maintain the delivery of electric service safely for the City of Austin. CRIMINAL HISTORY BACKGROUND CHECK : The top candidate will be subject to a minimum 10 year criminal history background check. Pay Range $31.33 - $40.73 Hours 8 am - 5 pm, Monday - Friday Shift may change according to departmental needs. Job Close Date 08/30/2020 Type of Posting External Department Austin Energy Regular/Temporary Temporary Grant Funded or Pooled Position Not Applicable Category Professional Location 721 Barton Springs, Austin, TX 78704 Preferred Qualifications intermediate experience in SQL , MS Excel, and Business Intelligence tools Proficient using data visualization tools Proficient experience using MicroStrategy Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Analyzes business and functional requirements and translates these requirements into robust, scalable, and operable solutions. 2. Collects, analyzes, and shares data to help business teams drive improvement in key business metrics, customer experience, and business results. 3. Utilizes database and web application technologies to design, develop, and evaluate innovative business intelligence tools and automated reports. 4. Designs, develops, and tests BI solutions such as databases, data warehouses, queries and views, reports, and dashboards. 5. Performs conversions, imports, and exports of data within and between internal and external software systems. 6. Merges BI platforms with enterprise systems and applications and documents new and existing models, solutions, and implementations. 7. Enhances the performance of BI tools by defining data to filter and indexes. 8. Troubleshoots BI tools, systems, and software. Troubleshoots reported data loads or reconciliation inconsistencies in conjunction with the sites for data models and/or reports. 9. Tracks, monitors, and analyzes performance and production issues, and implements improvements. 10. Supports and helps manage external resources, such as service providers and vendor support and participates in vendor evaluations. 11. Maintains the quality of Metadata Repository by adding, modifying, and deleting data. 12. Provides input to the development of data/information quality metrics. 13. Tracks and reports on issues and enhancement requests for the business in a timely manner. 14. Analyzes and tests new releases/versions of software. 15. Designs and delivers end-user training and training materials. Trains users to transform data into action-oriented information and to use that information correctly. Responsibilities - Supervisor and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of reporting analysis, design, and programming principles as well as knowledge of multiple industry standard reporting tools such as Crystal and Business Objects. Knowledge of industry standard database systems such as MS, SQL , and Oracle. Knowledge of Software Development Life Cycle ( SDLC ) and Information Technology Infrastructure Library ( ITIL ) concepts. Knowledge of release, change, configuration, and incident management. Knowledge of industry reporting techniques and developing and maintaining interactive reports. Knowledge of relational data modeling and relational database design. Knowledge of standard industry ERP technologies such as SAP . Knowledge of business operations as well as one or more business functional areas. Skill in data analysis and data mining. Skill in identifying and solving system and application problems. Skill in coordinating work projects and providing technical assistance. Skill in preparing data structures, flowcharts, and logic flow diagrams. Skill in applying migration procedures. Skill in analyzing and meeting the data processing needs of users. Skill in working with people of varying technical abilities in a team environment. Skill in training groups on reporting standards. Skill in analyzing major system reporting problems and applying appropriate solutions. Skill in actively participating in functional unit testing, integration testing, stress testing, systems testing, and user acceptance testing. Ability to learn City specific and industry standard reporting tool sets. Ability to explain complex technical information in business terms and communicate clearly and effectively both verbally and in writing. Ability to support and work with Business Intelligence/Data Warehousing environments. Ability to establish and maintain effective working relationships with City staff and the general public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires graduation with a Bachelor's degree from an accredited four (4) year college or university with major coursework in a related field, plus five (5) years of relevant experience in consultation and the utilization of BI tools. Graduation with a Master's degree from an accredited college or university may substitute for up to two (2) years of the required experience. Do you meet these requirements? Yes No * If you answered yes to the previous question, please describe how you meet these minimum qualifications. (Open Ended Question) * Do you have experience using data analysis and/or business intelligence software? Yes No * Please list the data analysis platforms and/or business intelligence software you have worked with and your level of proficiency in each. (Open Ended Question) * Describe your experience in creating data visualizations. List the software you have used. (Open Ended Question) * This position is categorized as an Essential Personnel position. Essential Personnel are required to come to work during emergencies and/or bad weather if they are scheduled to work and in some cases when they are not scheduled. Can you work this schedule as required? Yes No * If selected as a top candidate, do you agree to a criminal background investigation? Yes No Optional & Required Documents Required Documents Optional Documents
Minimum Qualifications Graduation with a Bachelor's degree from an accredited college or university in Public or Business Administration, Accounting, Finance or in a field related to the job, plus a minimum of eight (8) years of progressively increasing responsibilities relevant to the water utility industry, including six (6) years of experience in a managerial or executive capacity. Graduation with a Master's degree from an accredited college or university in the fields above may be substituted for two (2) years of the required non-supervisory experience. Notes to Applicants Position Overview As an executive level position reporting to the Director and with minimal direction, this position executes as the Chief Financial Officer for Austin Water. This position has the fiduciary responsibility for administering all financial operations and proceedings for Austin Water, including financial management, budget and accounting, and supply chain management divisions. To view or download a brochure that details this exciting opportunity click here Working with Austin Water provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities and more. Please click HERE for more information. Regarding Your Application: A detailed and complete Employment Application is required. Resume and Cover Letter are required and will not be accepted in lieu of a complete online Employment Application. Verification of employment history dates on resume should match online Employment Application. Employment history dates must include month and year. To ensure consideration, candidates should apply by September 6, 2020. To apply, candidates must complete this online application. Interested candidates should apply early in the process for optimum consideration. This position is subject to the Texas Open Records Act. For questions about this position please contact thomas.birdwell@austintexas.gov If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution and proof of your professional licenses or certifications. Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program , you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Effective October 1, 2014 , all Austin Water worksite locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any AW worksite - including construction sites, parking lots, garages or in any personal vehicle located on the premises. Pay Range Commensurate Hours 8:00 AM to 5:00 PM Monday - Friday. Hours may vary depending upon business needs. Job Close Date Type of Posting External Department Austin Water Utility Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location Waller Creek Center 625 E. 10th St. Austin, TX 78701 Preferred Qualifications The ideal candidate should be knowledgeable managing utility and/or other governmental entity financial functions, including budgeting, accounting, accounts payable, procurement card program, forecasting, cost of service, rate development, debt management, and regulatory filings and reporting. The candidate should possess excellent interpersonal skills with a strong ability to establish relationships with City staff and the community. Prior supervisory experience in a large, robust city/organization is highly preferred. Advanced written and verbal communication skills are imperative for this position. The following core competencies are important for this role: Planning Priorities - Recognizes, plans, focuses upon, and works toward what is most important or critical. Debt Management Experience - Experience in debt management strategies including commercial paper interim financing, revenue bond issuance timing, Texas Water Development Board low-interest loan processes, official statement updates, long-term debt management strategies, debt defeasance planning, coordinating with City's Treasury Office and financial advisors, and developing and presenting to rating agencies. Supply Chain Management Experience - Experience in Supply Chain Management functions including procurement and contract management, inventory management and warehouse stores, and Fleet management, budgeting and procurement assistance. Communicates Effectively - Demonstrates the ability to convey and receive information and ideas in an open, clear, and articulate manner with respect to cultural differences and others' perspectives. Exercises Leadership - Uses appropriate judgement to handle critical, problematic, or a striking set of conditions with focus, ownership, and accountability. Thinks Strategically - Enables others to better understand and implement the vision and strategy, while being the aligned forward thinker, has the ability to formulate and communicate sound business strategy, and implement in a clear and concise manner. Community Collaborator - Has experience in presenting complex financial information strategies to public stakeholders, utility management, City Manager's Office, Boards and Commissions, and City Council. Achieves Results - Has the ability to achieve organizational goals and objectives. Utility Rate Experience - including cost of service allocation methodologies and modeling, customer class rate structures and design, development of Public Utility Commission rate filings and testimony, and working with City Legal and outside counsel on rate matters. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. For Duties, Functions and Responsibilities, please click on the link below: Assistant Director Financial Services Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. For Knowledge, Skills and Abilities, please click on the link below: Assistant Director Financial Services Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Assistant Director, Financial Services are: Graduation with a Bachelor's degree from an accredited college or university in Public or Business Administration, Accounting, Finance or in a field related to the job, plus a minimum of eight (8) years of progressively increasing responsibilities relevant to the water utility industry, including six (6) years of experience in a managerial or executive capacity. Graduation with a Master's degree from an accredited college or university in the fields above may be substituted for two (2) years of the required non-supervisory experience. Do you meet the minimum qualifications? Yes No * If identified as a top candidate, do you agree to a Criminal Background Investigation (CBI)? Yes No * Please briefly describe your experience managing the financial efforts of utility finance in a large organization. Please include size of the organization and number of employees reporting to you. (Open Ended Question) * The ideal candidate should be knowledgeable of local, state and federal water and wastewater utility regulations. Briefly describe how your education and experience relate to this. (Open Ended Question) Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
Aug 07, 2020
Full Time
Minimum Qualifications Graduation with a Bachelor's degree from an accredited college or university in Public or Business Administration, Accounting, Finance or in a field related to the job, plus a minimum of eight (8) years of progressively increasing responsibilities relevant to the water utility industry, including six (6) years of experience in a managerial or executive capacity. Graduation with a Master's degree from an accredited college or university in the fields above may be substituted for two (2) years of the required non-supervisory experience. Notes to Applicants Position Overview As an executive level position reporting to the Director and with minimal direction, this position executes as the Chief Financial Officer for Austin Water. This position has the fiduciary responsibility for administering all financial operations and proceedings for Austin Water, including financial management, budget and accounting, and supply chain management divisions. To view or download a brochure that details this exciting opportunity click here Working with Austin Water provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities and more. Please click HERE for more information. Regarding Your Application: A detailed and complete Employment Application is required. Resume and Cover Letter are required and will not be accepted in lieu of a complete online Employment Application. Verification of employment history dates on resume should match online Employment Application. Employment history dates must include month and year. To ensure consideration, candidates should apply by September 6, 2020. To apply, candidates must complete this online application. Interested candidates should apply early in the process for optimum consideration. This position is subject to the Texas Open Records Act. For questions about this position please contact thomas.birdwell@austintexas.gov If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution and proof of your professional licenses or certifications. Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program , you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Effective October 1, 2014 , all Austin Water worksite locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any AW worksite - including construction sites, parking lots, garages or in any personal vehicle located on the premises. Pay Range Commensurate Hours 8:00 AM to 5:00 PM Monday - Friday. Hours may vary depending upon business needs. Job Close Date Type of Posting External Department Austin Water Utility Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location Waller Creek Center 625 E. 10th St. Austin, TX 78701 Preferred Qualifications The ideal candidate should be knowledgeable managing utility and/or other governmental entity financial functions, including budgeting, accounting, accounts payable, procurement card program, forecasting, cost of service, rate development, debt management, and regulatory filings and reporting. The candidate should possess excellent interpersonal skills with a strong ability to establish relationships with City staff and the community. Prior supervisory experience in a large, robust city/organization is highly preferred. Advanced written and verbal communication skills are imperative for this position. The following core competencies are important for this role: Planning Priorities - Recognizes, plans, focuses upon, and works toward what is most important or critical. Debt Management Experience - Experience in debt management strategies including commercial paper interim financing, revenue bond issuance timing, Texas Water Development Board low-interest loan processes, official statement updates, long-term debt management strategies, debt defeasance planning, coordinating with City's Treasury Office and financial advisors, and developing and presenting to rating agencies. Supply Chain Management Experience - Experience in Supply Chain Management functions including procurement and contract management, inventory management and warehouse stores, and Fleet management, budgeting and procurement assistance. Communicates Effectively - Demonstrates the ability to convey and receive information and ideas in an open, clear, and articulate manner with respect to cultural differences and others' perspectives. Exercises Leadership - Uses appropriate judgement to handle critical, problematic, or a striking set of conditions with focus, ownership, and accountability. Thinks Strategically - Enables others to better understand and implement the vision and strategy, while being the aligned forward thinker, has the ability to formulate and communicate sound business strategy, and implement in a clear and concise manner. Community Collaborator - Has experience in presenting complex financial information strategies to public stakeholders, utility management, City Manager's Office, Boards and Commissions, and City Council. Achieves Results - Has the ability to achieve organizational goals and objectives. Utility Rate Experience - including cost of service allocation methodologies and modeling, customer class rate structures and design, development of Public Utility Commission rate filings and testimony, and working with City Legal and outside counsel on rate matters. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. For Duties, Functions and Responsibilities, please click on the link below: Assistant Director Financial Services Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. For Knowledge, Skills and Abilities, please click on the link below: Assistant Director Financial Services Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Assistant Director, Financial Services are: Graduation with a Bachelor's degree from an accredited college or university in Public or Business Administration, Accounting, Finance or in a field related to the job, plus a minimum of eight (8) years of progressively increasing responsibilities relevant to the water utility industry, including six (6) years of experience in a managerial or executive capacity. Graduation with a Master's degree from an accredited college or university in the fields above may be substituted for two (2) years of the required non-supervisory experience. Do you meet the minimum qualifications? Yes No * If identified as a top candidate, do you agree to a Criminal Background Investigation (CBI)? Yes No * Please briefly describe your experience managing the financial efforts of utility finance in a large organization. Please include size of the organization and number of employees reporting to you. (Open Ended Question) * The ideal candidate should be knowledgeable of local, state and federal water and wastewater utility regulations. Briefly describe how your education and experience relate to this. (Open Ended Question) Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor's degree from an accredited college or university in a related field, plus four (4) years of progressively responsible experience in the management and operation of industrial facilities related to the position, including three (3) years of progressively responsible experience in the management and operation of a water treatment plant, multi-zone water distribution system, wastewater treatment plant, or wastewater collection system, including two (2) years of experience which were in a supervisory or management capacity. OR Graduation from an accredited high school or equivalent, plus eight (8) years of progressively responsible experience in the management and operation of industrial facilities related to the position, including seven (7) years of progressively responsible experience in the management and operation of a water treatment plant, multi-zone distribution system, wastewater treatment plant, or wastewater collection system , including two (2) years of experience which were in a supervisory or management capacity. Licenses or Certifications: Water Treatment Plant Operations: TCEQ Class B Surface Water License or higher. Water Distribution Systems Facility: TCEQ Class B Surface Water License, Class B Water Distribution License or Class B Groundwater License or higher. Wastewater Treatment Plant Operations: TCEQ Class B Wastewater License or higher. Wastewater Collection Systems Facility: TCEQ Class B Wastewater License or Class III Collections License or higher. Notes to Applicants The AW Operations & Maintenance Superintendent for Pump Stations & Reservoirs Maintenance will be responsible for the management, leadership, and oversight of 33 potable water pump stations, 37 potable water reservoirs, 2 reclaimed water reservoirs, 1 reclaimed water pump station, and Longhorn Dam. This superintendent manages up to 4 direct reports and 32 indirect reports. The person in this position will be responsible for maintaining six different budgets totaling approximately $40 million: a maintenance budget and operations budget each for Pump Stations, Reclaimed Facilities, and Longhorn Dam. This position will frequently collaborate and coordinate with contractors, consultants, and engineers. They are also responsible for implementing Utility wide and division level goals and strategic plans. Working with Austin Water provides a number of health and welfare benefits, such as medical, paid leave time, a great retirement plan, training opportunities and more - click HERE for more information. When completing the City of Austin employment application: A detailed, complete employment application helps us to better evaluate your qualifications, and will be used to determine salary if you are selected for the position. Please detail on the application any previous employment that you wish to be considered as part of your qualifications. Provide each job title and employment dates for all jobs included on the application. Your work history should include the duties you performed and any supervisory or management responsibilities including the number of direct and indirect reports. A resume and cover letter are required but will not substitute for a complete employment application. Do not say "see resume" for your job duties or as a response to a supplemental question. Doing so will cause your application to be considered incomplete. All incomplete applications will be disqualified. Required Licensure: The position requires a Class B Surface Water license or a Class B Water Distribution license or a Class B Groundwater license from TCEQ (Texas Commission on Environmental Quality) upon hire. If the identified candidate is coming from outside of Texas, they must have an equivalent license or demonstrate the ability to obtain the appropriate license within six months. Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program , you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.. If you are selected to interview: Your skill level in some of the competency areas for this job will be assessed through skills testing - specifically in Microsoft Excel (intermediate level) and Business Writing - with a required minimum passing score of 70% on both tests to be considered for the next step in the process. Pre-Employment Requirements If you are identified as a top candidate, verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution as well as proof on professional licenses or certifications. If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of the Member 4 page of your DD-214 prior to confirming a start date. The top candidate must also pass a Criminal Background Investigation. All Austin Water worksite locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any AW worksite - including construction sites, parking lot, garage or in any personal vehicle located on the premises. Pay Range $33.21 - $43.17 Hours Monday - Friday, 7:00 am - 3:30 pm Other hours may be required to meet the needs of 24/7 utility operations. Job Close Date 08/27/2020 Type of Posting External Department Austin Water Utility Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location South First Service Center, 3616 S. 1st Street, 78704 Preferred Qualifications Experience providing effective leadership to indirect and direct reports across multiple shifts in a 24-7 operation Experience using performance measures to facilitate strategic planning and goal setting Experience with managing budgets, including identifying needs, creating budgets, and monitoring performance measures using financial management software such as City of Austin eCAPRIS or eCombs systems or similar Strong organizational skills and demonstrated experience in planning, organizing and working with frequent interruptions and changes in priorities and collaborating effectively with other departments or units within an organization to meet business objectives Experience in construction, maintenance, and design of water treatment or distribution system facilities Strong conflict resolution and problem-solving skills Experience using related software such as Microsoft Excel, GIS , and computerized maintenance management systems Ability to travel to multiple locations Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Interprets and reviews compliance with applicable policies, procedures, and regulations. Monitors operational/mechanical expenditures. Evaluates bid proposals and recommends selection. Coordinates facility activities with system requirements. Coordinates operation/maintenance of treatment facilities, water distribution system, or wastewater collection system with engineers, other departments, contractors, State/Federal regulatory agencies, neighborhood associations, and citizens. Manages site requirements (noise, environment, security). Manages safety programs, including inspections/reporting. Manages regulatory requirements: EPA , TCEQ , Watershed Protection, and AFD . Develops and recommends changes to operating procedures. Analyzes and interprets data and prepares reports, including performance measures. Prepares budget for facility. Provides technical advice to internal and external customers. Researches and responds to management and citizen questions. Responsibilities- Supervision and/or Leadership Exercised: Responsible for the full range of supervisory activities, including selection, training, evaluation, counseling, and recommendation for dismissal. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of water treatment facilities, wastewater treatment facilities, multi-zone water distribution systems, or wastewater collection systems. Knowledge of EPA and regulatory requirements. Knowledge of Federal, State, and Local laws. Knowledge of City practices, policies, and procedures. Knowledge of fiscal planning and budget preparation. Knowledge of supervisory/managerial techniques and principles. Skill in oral and written communication. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software. Skill in data analysis and problem solving. Skill in planning and organizing. Ability to work with frequent interruptions and changes in priorities, Ability to establish and maintain good working relationships with other City employees and the public. Ability to meet and maintain driver eligibility standards detailed in the City of Austin Driver Safety Program. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for this position are graduation with a Bachelor's degree from an accredited college or university in a related field, plus four (4) years of progressively responsible experience in the management and operation of industrial facilities related to the position, including three (3) years of progressively responsible experience in the management and operation of a water treatment plant, multi-zone water distribution system, wastewater treatment plant, or wastewater collection system, including two (2) years of experience which were in a supervisory or management capacity. OR Graduation from an accredited high school or equivalent, plus eight (8) years of progressively responsible experience in the management and operation of industrial facilities related to the position, including seven (7) years of progressively responsible experience in the management and operation of a water treatment plant, multi-zone distribution system, wastewater treatment plant, or wastewater collection system , including two (2) years of experience which were in a supervisory or management capacity. Do you meet these minimum qualifications? Yes No * Please list the type(s) of Texas Commission on Environmental Quality (TCEQ) Licenses that you currently hold or any licenses from another state which you believe to be eligible for reciprocity. Be sure to include your license number and expiration date. (Open Ended Question) * How many years of experience do you have providing effective leadership to indirect and direct reports across multiple shifts in a 24/7 operation? None Less than 2 years More than 2 years, but less than 5 years More than 5 years, but less than 8 years More than 8 years, but less than 10 years More than 10 years * Please describe your experience using performance measures to facilitate strategic planning and goal setting. (Open Ended Question) * Please describe your experience developing and managing budgets. (Open Ended Question) * Please list your financial software systems experience and proficiency level. (Open Ended Question) * Describe your ability to multitask, prioritize and manage multiple projects and assignments and work with frequent interruptions while meeting critical deadlines. (Open Ended Question) * Briefly describe your experience in coordinating, collaborating and working effectively with other departments or units within an organization to meet business objectives. (Open Ended Question) * Describe any experience you have in construction, maintenance, and design of water treatment or distribution system facilities. (Open Ended Question) * This position requires skill in problem solving and conflict resolution. Briefly describe any experience using these skills in your current or previous positions. (Open Ended Question) * Which of the following best describes your proficiency with Microsoft Excel? No experience Basic: create/edit simple spreadsheets, sort data, enter formulas Intermediate: create/edit spreadsheets, create charts/graphs from spreadsheet data, hide and unhide rows/columns, use basic functions such as SUM, AVERAGE, and COUNT Advanced: develop complex spreadsheets, create charts/graphs/tables, import data from external databases, use AutoFilter to analyze data, use complex functions/formulas for math & logic equations * What is your level of knowledge working with Geographic Information Systems technology? No Knowledge Entry Level Intermediate Advanced * Which of the following describes your experience in the use of a computerized maintenance management system (CMMS) - i.e. Hansen, Maximo, Infor EAM - for facilities asset management, workload management, or operational readiness? None Less than 2 years 2 - 5 years 5 - 7 years 7 or more years * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * If identified as a top candidate, do you agree to a Criminal Background Investigation (CBI)? Yes No * How did you first hear of this position? Career Fair or Job Fair Job Seeker Website (Indeed, Glassdoor, Dice, WorkinTexas.com, Careers in Government, etc.) College/University Alumni Recruitment (Handshake, job boards, etc.) Recruitment Postcard COA/AW Employee (please provide name below) or COA website LinkedIn Professional Association Job Board (AWWA, Women in Technology, Austin HR Management Association, TX Engineering Foundation, etc.)) Other * Were you referred to this opportunity by an Austin Water employee? If yes, please provide the employee's full name. (Open Ended Question) Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
Aug 07, 2020
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor's degree from an accredited college or university in a related field, plus four (4) years of progressively responsible experience in the management and operation of industrial facilities related to the position, including three (3) years of progressively responsible experience in the management and operation of a water treatment plant, multi-zone water distribution system, wastewater treatment plant, or wastewater collection system, including two (2) years of experience which were in a supervisory or management capacity. OR Graduation from an accredited high school or equivalent, plus eight (8) years of progressively responsible experience in the management and operation of industrial facilities related to the position, including seven (7) years of progressively responsible experience in the management and operation of a water treatment plant, multi-zone distribution system, wastewater treatment plant, or wastewater collection system , including two (2) years of experience which were in a supervisory or management capacity. Licenses or Certifications: Water Treatment Plant Operations: TCEQ Class B Surface Water License or higher. Water Distribution Systems Facility: TCEQ Class B Surface Water License, Class B Water Distribution License or Class B Groundwater License or higher. Wastewater Treatment Plant Operations: TCEQ Class B Wastewater License or higher. Wastewater Collection Systems Facility: TCEQ Class B Wastewater License or Class III Collections License or higher. Notes to Applicants The AW Operations & Maintenance Superintendent for Pump Stations & Reservoirs Maintenance will be responsible for the management, leadership, and oversight of 33 potable water pump stations, 37 potable water reservoirs, 2 reclaimed water reservoirs, 1 reclaimed water pump station, and Longhorn Dam. This superintendent manages up to 4 direct reports and 32 indirect reports. The person in this position will be responsible for maintaining six different budgets totaling approximately $40 million: a maintenance budget and operations budget each for Pump Stations, Reclaimed Facilities, and Longhorn Dam. This position will frequently collaborate and coordinate with contractors, consultants, and engineers. They are also responsible for implementing Utility wide and division level goals and strategic plans. Working with Austin Water provides a number of health and welfare benefits, such as medical, paid leave time, a great retirement plan, training opportunities and more - click HERE for more information. When completing the City of Austin employment application: A detailed, complete employment application helps us to better evaluate your qualifications, and will be used to determine salary if you are selected for the position. Please detail on the application any previous employment that you wish to be considered as part of your qualifications. Provide each job title and employment dates for all jobs included on the application. Your work history should include the duties you performed and any supervisory or management responsibilities including the number of direct and indirect reports. A resume and cover letter are required but will not substitute for a complete employment application. Do not say "see resume" for your job duties or as a response to a supplemental question. Doing so will cause your application to be considered incomplete. All incomplete applications will be disqualified. Required Licensure: The position requires a Class B Surface Water license or a Class B Water Distribution license or a Class B Groundwater license from TCEQ (Texas Commission on Environmental Quality) upon hire. If the identified candidate is coming from outside of Texas, they must have an equivalent license or demonstrate the ability to obtain the appropriate license within six months. Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program , you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.. If you are selected to interview: Your skill level in some of the competency areas for this job will be assessed through skills testing - specifically in Microsoft Excel (intermediate level) and Business Writing - with a required minimum passing score of 70% on both tests to be considered for the next step in the process. Pre-Employment Requirements If you are identified as a top candidate, verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution as well as proof on professional licenses or certifications. If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of the Member 4 page of your DD-214 prior to confirming a start date. The top candidate must also pass a Criminal Background Investigation. All Austin Water worksite locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any AW worksite - including construction sites, parking lot, garage or in any personal vehicle located on the premises. Pay Range $33.21 - $43.17 Hours Monday - Friday, 7:00 am - 3:30 pm Other hours may be required to meet the needs of 24/7 utility operations. Job Close Date 08/27/2020 Type of Posting External Department Austin Water Utility Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location South First Service Center, 3616 S. 1st Street, 78704 Preferred Qualifications Experience providing effective leadership to indirect and direct reports across multiple shifts in a 24-7 operation Experience using performance measures to facilitate strategic planning and goal setting Experience with managing budgets, including identifying needs, creating budgets, and monitoring performance measures using financial management software such as City of Austin eCAPRIS or eCombs systems or similar Strong organizational skills and demonstrated experience in planning, organizing and working with frequent interruptions and changes in priorities and collaborating effectively with other departments or units within an organization to meet business objectives Experience in construction, maintenance, and design of water treatment or distribution system facilities Strong conflict resolution and problem-solving skills Experience using related software such as Microsoft Excel, GIS , and computerized maintenance management systems Ability to travel to multiple locations Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Interprets and reviews compliance with applicable policies, procedures, and regulations. Monitors operational/mechanical expenditures. Evaluates bid proposals and recommends selection. Coordinates facility activities with system requirements. Coordinates operation/maintenance of treatment facilities, water distribution system, or wastewater collection system with engineers, other departments, contractors, State/Federal regulatory agencies, neighborhood associations, and citizens. Manages site requirements (noise, environment, security). Manages safety programs, including inspections/reporting. Manages regulatory requirements: EPA , TCEQ , Watershed Protection, and AFD . Develops and recommends changes to operating procedures. Analyzes and interprets data and prepares reports, including performance measures. Prepares budget for facility. Provides technical advice to internal and external customers. Researches and responds to management and citizen questions. Responsibilities- Supervision and/or Leadership Exercised: Responsible for the full range of supervisory activities, including selection, training, evaluation, counseling, and recommendation for dismissal. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of water treatment facilities, wastewater treatment facilities, multi-zone water distribution systems, or wastewater collection systems. Knowledge of EPA and regulatory requirements. Knowledge of Federal, State, and Local laws. Knowledge of City practices, policies, and procedures. Knowledge of fiscal planning and budget preparation. Knowledge of supervisory/managerial techniques and principles. Skill in oral and written communication. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software. Skill in data analysis and problem solving. Skill in planning and organizing. Ability to work with frequent interruptions and changes in priorities, Ability to establish and maintain good working relationships with other City employees and the public. Ability to meet and maintain driver eligibility standards detailed in the City of Austin Driver Safety Program. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for this position are graduation with a Bachelor's degree from an accredited college or university in a related field, plus four (4) years of progressively responsible experience in the management and operation of industrial facilities related to the position, including three (3) years of progressively responsible experience in the management and operation of a water treatment plant, multi-zone water distribution system, wastewater treatment plant, or wastewater collection system, including two (2) years of experience which were in a supervisory or management capacity. OR Graduation from an accredited high school or equivalent, plus eight (8) years of progressively responsible experience in the management and operation of industrial facilities related to the position, including seven (7) years of progressively responsible experience in the management and operation of a water treatment plant, multi-zone distribution system, wastewater treatment plant, or wastewater collection system , including two (2) years of experience which were in a supervisory or management capacity. Do you meet these minimum qualifications? Yes No * Please list the type(s) of Texas Commission on Environmental Quality (TCEQ) Licenses that you currently hold or any licenses from another state which you believe to be eligible for reciprocity. Be sure to include your license number and expiration date. (Open Ended Question) * How many years of experience do you have providing effective leadership to indirect and direct reports across multiple shifts in a 24/7 operation? None Less than 2 years More than 2 years, but less than 5 years More than 5 years, but less than 8 years More than 8 years, but less than 10 years More than 10 years * Please describe your experience using performance measures to facilitate strategic planning and goal setting. (Open Ended Question) * Please describe your experience developing and managing budgets. (Open Ended Question) * Please list your financial software systems experience and proficiency level. (Open Ended Question) * Describe your ability to multitask, prioritize and manage multiple projects and assignments and work with frequent interruptions while meeting critical deadlines. (Open Ended Question) * Briefly describe your experience in coordinating, collaborating and working effectively with other departments or units within an organization to meet business objectives. (Open Ended Question) * Describe any experience you have in construction, maintenance, and design of water treatment or distribution system facilities. (Open Ended Question) * This position requires skill in problem solving and conflict resolution. Briefly describe any experience using these skills in your current or previous positions. (Open Ended Question) * Which of the following best describes your proficiency with Microsoft Excel? No experience Basic: create/edit simple spreadsheets, sort data, enter formulas Intermediate: create/edit spreadsheets, create charts/graphs from spreadsheet data, hide and unhide rows/columns, use basic functions such as SUM, AVERAGE, and COUNT Advanced: develop complex spreadsheets, create charts/graphs/tables, import data from external databases, use AutoFilter to analyze data, use complex functions/formulas for math & logic equations * What is your level of knowledge working with Geographic Information Systems technology? No Knowledge Entry Level Intermediate Advanced * Which of the following describes your experience in the use of a computerized maintenance management system (CMMS) - i.e. Hansen, Maximo, Infor EAM - for facilities asset management, workload management, or operational readiness? None Less than 2 years 2 - 5 years 5 - 7 years 7 or more years * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * If identified as a top candidate, do you agree to a Criminal Background Investigation (CBI)? Yes No * How did you first hear of this position? Career Fair or Job Fair Job Seeker Website (Indeed, Glassdoor, Dice, WorkinTexas.com, Careers in Government, etc.) College/University Alumni Recruitment (Handshake, job boards, etc.) Recruitment Postcard COA/AW Employee (please provide name below) or COA website LinkedIn Professional Association Job Board (AWWA, Women in Technology, Austin HR Management Association, TX Engineering Foundation, etc.)) Other * Were you referred to this opportunity by an Austin Water employee? If yes, please provide the employee's full name. (Open Ended Question) Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor's degree from an accredited college or university with major coursework in a relevant field of study, plus seven (7) years of progressively responsible experience related to the activities of the program area, including three (3) years of experience which were in a supervisory, management, or program management capacity. Graduation with a Master's degree from an accredited college may substitute for two (2) years of non-supervisory/management experience. Licenses or Certifications: Program Area Responsibility for Water Treatment, Water Distribution, Wastewater Treatment, and Wastewater Collection: Appropriate Class "A" Water/Wastewater license from TCEQ or State of Texas Professional Engineers license. Program Area Responsibility for Environmental Engineering and Technical Services: State of Texas Professional Engineering license. Program Area Responsibility for Advanced Technology and Smart Grid, Supervisory Control and Data, Acquisition, and Operational Support Services: No license required. Notes to Applicants The AW Operations Manager will be responsible for the oversight and coordination of the three lime softening water treatment facilities: Davis, Ullrich, and Handcox Water Treatment Plants. This position will be responsible for reviewing and responding to regulatory requirements, actively participating in the asset management process for the water treatment facilities, and monitoring water quality changes and any necessary response to protect the public health and safety. The person in this position will also be responsible for coordinating and collaborating with other AW Operations Managers as well as the AW Executive Team, other City departments, outside consultants, neighborhood associations, and the general public. For additional information about the position, Austin Water, and City of Austin governance structure, please click here to view the recruitment brochure. Working with Austin Water provides a number of health and welfare benefits, such as medical, paid leave time, a great retirement plan, training opportunities and more - click HERE for more information. When completing the City of Austin employment application: A detailed, complete employment application helps us to better evaluate your qualifications, and will be used to determine salary if you are selected for the position. Please detail on the application any previous employment that you wish to be considered as part of your qualifications. Provide each job title and employment dates for all jobs included on the application. Your work history should include the duties you performed and any supervisory or management responsibilities including the number of direct and indirect reports. A resume and cover letter are required but will not substitute for a complete employment application. Do not say "see resume" for your job duties or as a response to a supplemental question. Doing so will cause your application to be considered incomplete. All incomplete applications will be disqualified. Required Licensure: The position requires a Class A Water Operator license from TCEQ (Texas Commission on Environmental Quality) or a State of Texas Professional Engineers (PE) license upon hire. If the identified candidate is coming from outside of Texas, they must have equivalent licensure or demonstrate the ability to obtain the appropriate license within six months. Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. External New Hires must meet the City of Austin's Driver Record Evaluation ( DRE ) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Pre-Employment Requirements If you are identified as a top candidate, verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution as well as proof on professional licenses or certifications. If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. The top candidate must also pass a Criminal Background Investigation. All Austin Water worksite locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any AW worksite - including construction sites, parking lot, garage or in any personal vehicle located on the premises. Pay Range $45.27 - $59.99 Hours Monday - Friday, 8:00 AM - 5:00 PM, with some flexibility. Other hours as required to meet the needs of 24/7 utility operations. Job Close Date 09/07/2020 Type of Posting External Department Austin Water Utility Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location Ullrich Water Treatment Plant, 1000 Forest View Dr, 78746 Preferred Qualifications Advanced management experience in a large, robust organization Extensive experience utilizing performance measures to assess progress and drive improvements Knowledge of and experience implementing occupational health and safety best practices within the water industry Demonstrated skill and experience in developing and maintaining strong positive business relationships internally and externally Experience implementing and managing process improvements for large groups Advanced written and verbal communication skills Ability to travel to multiple locations Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Determines divisional needs; develops, executes, and evaluates strategic short- and long-range plans including three- to five-year forecasting for a variety of projects, programs, and division activities. Reviews, prepares, consolidates, and monitors division-wide budgets. Coordinates activities within the division; between Austin Water and City departments; and with outside consultants, engineers, associations, regulatory agencies, neighborhood associations, and general public. Interprets, explains, and ensures compliance with applicable policies, procedures, ordinances, and Federal/State regulations. Evaluates programs for effectiveness and accomplishment of goals. Develops/reviews, revises, and approves procedures and specifications for plant, field or laboratory operations, equipment, and technical instrumentation; analytical testing procedures; quality control programs; safety programs; and training programs. Facilitates, conducts, and attends meetings and represents the division on behalf of the assistant director, department, and City. Provides technical advice and assistance to internal and external customers. Applies and interprets principles, practices, and procedures specific to functions such as Civil, Water & Wastewater, and/or Process Control System Engineering, Water Supervisory Control and Data Acquisition ( SCADA ) controls, Distributed Control Systems ( DCS ), and Advanced Smart Water Infrastructure. Responsibilities- Supervision and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection, training, evaluation, counseling and recommendation for dismissal. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of water and wastewater operational programs. Knowledge of Local, State, and Federal water, wastewater, and reclaimed water regulations. Knowledge of City practices, policies, and procedures. Knowledge of safety practices and procedures. Knowledge of supervisory and managerial techniques and principles. Knowledge fiscal planning and budget preparation. Skill in oral and written communication. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software. Skill in planning and organizing. Skill in analyzing complex data from various sources, synthesizing collected information, and developing sound decisions/recommendations. Ability to manage projects, develop and execute project timelines, delegate tasks, and evaluate progress from start up to completion of projects. Ability to quickly recognize and analyze irregular events. Ability to resolve problems or situations that require exercising tact, diplomacy, and sound judgment. Ability to work with frequent interruptions and changes in priorities. Ability to make public presentations. Ability to meet and maintain driver eligibility detailed in the City of Austin Driver Safety Program. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for this position include graduation with a Bachelor's degree from an accredited college or university with major coursework in a relevant field of study, plus seven (7) years of progressively responsible experience related to the activities of the program area, including three (3) years of experience which were in a supervisory, management, or program management capacity. Graduation with a Master's degree from an accredited college may substitute for two (2) years of non-supervisory/management experience. Do you meet these minimum qualifications? Yes No * Please list the type(s) of Texas Commission on Environmental Quality (TCEQ) licenses or Engineering licenses that you currently hold. If you have any out-of-state licenses that you believe are eligible for reciprocity, please list those. Be sure to include your license number and expiration date. (Open Ended Question) * Briefly describe how you meet the minimum qualifications above. Please be sure to include how you meet the supervisory, management, or program management qualification (Open Ended Question) * Describe your experience managing the full life-cycle of drinking water services for a public utility to include sourcing, treating, distributing, water quality and regulatory compliance, and customer service. (Open Ended Question) * Please briefly describe any management experience you have in a large, robust organization, being sure to include the name and size of the organization. (Open Ended Question) * Briefly describe your experience utilizing performance measures to assess goal progress, including implementing and managing process improvements. (Open Ended Question) * Briefly describe your experience implementing occupational health and safety best practices, specifically in the water industry. How many years of experience do you have with this? (Open Ended Question) * What is your experience in developing and maintaining strong business relationships both internal and external to the organization? (Open Ended Question) * This position requires strong verbal and written communication skills. Please describe how you have used these skills extensively in your current or past work experience. (Open Ended Question) * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * The City of Austin Driver Eligibility Standards require that external new hires meet the City's Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three (3) moving violations or a total of six (6) Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No * If identified as a top candidate, do you agree to a Criminal Background Investigation (CBI)? Yes No * How did you first hear of this position? Career Fair or Job Fair Job Seeker Website (Indeed, Glassdoor, Dice, WorkinTexas.com, Careers in Government, etc.) College/University Alumni Recruitment (Handshake, job boards, etc.) Recruitment Postcard COA/AW Employee (please provide name below) or COA website LinkedIn Professional Association Job Board (AWWA, Women in Technology, Austin HR Management Association, TX Engineering Foundation, etc.)) Other * Were you referred to this opportunity by an Austin Water employee? If yes, please provide the employee's full name. (Open Ended Question) Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
Aug 07, 2020
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor's degree from an accredited college or university with major coursework in a relevant field of study, plus seven (7) years of progressively responsible experience related to the activities of the program area, including three (3) years of experience which were in a supervisory, management, or program management capacity. Graduation with a Master's degree from an accredited college may substitute for two (2) years of non-supervisory/management experience. Licenses or Certifications: Program Area Responsibility for Water Treatment, Water Distribution, Wastewater Treatment, and Wastewater Collection: Appropriate Class "A" Water/Wastewater license from TCEQ or State of Texas Professional Engineers license. Program Area Responsibility for Environmental Engineering and Technical Services: State of Texas Professional Engineering license. Program Area Responsibility for Advanced Technology and Smart Grid, Supervisory Control and Data, Acquisition, and Operational Support Services: No license required. Notes to Applicants The AW Operations Manager will be responsible for the oversight and coordination of the three lime softening water treatment facilities: Davis, Ullrich, and Handcox Water Treatment Plants. This position will be responsible for reviewing and responding to regulatory requirements, actively participating in the asset management process for the water treatment facilities, and monitoring water quality changes and any necessary response to protect the public health and safety. The person in this position will also be responsible for coordinating and collaborating with other AW Operations Managers as well as the AW Executive Team, other City departments, outside consultants, neighborhood associations, and the general public. For additional information about the position, Austin Water, and City of Austin governance structure, please click here to view the recruitment brochure. Working with Austin Water provides a number of health and welfare benefits, such as medical, paid leave time, a great retirement plan, training opportunities and more - click HERE for more information. When completing the City of Austin employment application: A detailed, complete employment application helps us to better evaluate your qualifications, and will be used to determine salary if you are selected for the position. Please detail on the application any previous employment that you wish to be considered as part of your qualifications. Provide each job title and employment dates for all jobs included on the application. Your work history should include the duties you performed and any supervisory or management responsibilities including the number of direct and indirect reports. A resume and cover letter are required but will not substitute for a complete employment application. Do not say "see resume" for your job duties or as a response to a supplemental question. Doing so will cause your application to be considered incomplete. All incomplete applications will be disqualified. Required Licensure: The position requires a Class A Water Operator license from TCEQ (Texas Commission on Environmental Quality) or a State of Texas Professional Engineers (PE) license upon hire. If the identified candidate is coming from outside of Texas, they must have equivalent licensure or demonstrate the ability to obtain the appropriate license within six months. Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. External New Hires must meet the City of Austin's Driver Record Evaluation ( DRE ) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Pre-Employment Requirements If you are identified as a top candidate, verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution as well as proof on professional licenses or certifications. If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. The top candidate must also pass a Criminal Background Investigation. All Austin Water worksite locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any AW worksite - including construction sites, parking lot, garage or in any personal vehicle located on the premises. Pay Range $45.27 - $59.99 Hours Monday - Friday, 8:00 AM - 5:00 PM, with some flexibility. Other hours as required to meet the needs of 24/7 utility operations. Job Close Date 09/07/2020 Type of Posting External Department Austin Water Utility Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location Ullrich Water Treatment Plant, 1000 Forest View Dr, 78746 Preferred Qualifications Advanced management experience in a large, robust organization Extensive experience utilizing performance measures to assess progress and drive improvements Knowledge of and experience implementing occupational health and safety best practices within the water industry Demonstrated skill and experience in developing and maintaining strong positive business relationships internally and externally Experience implementing and managing process improvements for large groups Advanced written and verbal communication skills Ability to travel to multiple locations Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Determines divisional needs; develops, executes, and evaluates strategic short- and long-range plans including three- to five-year forecasting for a variety of projects, programs, and division activities. Reviews, prepares, consolidates, and monitors division-wide budgets. Coordinates activities within the division; between Austin Water and City departments; and with outside consultants, engineers, associations, regulatory agencies, neighborhood associations, and general public. Interprets, explains, and ensures compliance with applicable policies, procedures, ordinances, and Federal/State regulations. Evaluates programs for effectiveness and accomplishment of goals. Develops/reviews, revises, and approves procedures and specifications for plant, field or laboratory operations, equipment, and technical instrumentation; analytical testing procedures; quality control programs; safety programs; and training programs. Facilitates, conducts, and attends meetings and represents the division on behalf of the assistant director, department, and City. Provides technical advice and assistance to internal and external customers. Applies and interprets principles, practices, and procedures specific to functions such as Civil, Water & Wastewater, and/or Process Control System Engineering, Water Supervisory Control and Data Acquisition ( SCADA ) controls, Distributed Control Systems ( DCS ), and Advanced Smart Water Infrastructure. Responsibilities- Supervision and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection, training, evaluation, counseling and recommendation for dismissal. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of water and wastewater operational programs. Knowledge of Local, State, and Federal water, wastewater, and reclaimed water regulations. Knowledge of City practices, policies, and procedures. Knowledge of safety practices and procedures. Knowledge of supervisory and managerial techniques and principles. Knowledge fiscal planning and budget preparation. Skill in oral and written communication. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software. Skill in planning and organizing. Skill in analyzing complex data from various sources, synthesizing collected information, and developing sound decisions/recommendations. Ability to manage projects, develop and execute project timelines, delegate tasks, and evaluate progress from start up to completion of projects. Ability to quickly recognize and analyze irregular events. Ability to resolve problems or situations that require exercising tact, diplomacy, and sound judgment. Ability to work with frequent interruptions and changes in priorities. Ability to make public presentations. Ability to meet and maintain driver eligibility detailed in the City of Austin Driver Safety Program. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for this position include graduation with a Bachelor's degree from an accredited college or university with major coursework in a relevant field of study, plus seven (7) years of progressively responsible experience related to the activities of the program area, including three (3) years of experience which were in a supervisory, management, or program management capacity. Graduation with a Master's degree from an accredited college may substitute for two (2) years of non-supervisory/management experience. Do you meet these minimum qualifications? Yes No * Please list the type(s) of Texas Commission on Environmental Quality (TCEQ) licenses or Engineering licenses that you currently hold. If you have any out-of-state licenses that you believe are eligible for reciprocity, please list those. Be sure to include your license number and expiration date. (Open Ended Question) * Briefly describe how you meet the minimum qualifications above. Please be sure to include how you meet the supervisory, management, or program management qualification (Open Ended Question) * Describe your experience managing the full life-cycle of drinking water services for a public utility to include sourcing, treating, distributing, water quality and regulatory compliance, and customer service. (Open Ended Question) * Please briefly describe any management experience you have in a large, robust organization, being sure to include the name and size of the organization. (Open Ended Question) * Briefly describe your experience utilizing performance measures to assess goal progress, including implementing and managing process improvements. (Open Ended Question) * Briefly describe your experience implementing occupational health and safety best practices, specifically in the water industry. How many years of experience do you have with this? (Open Ended Question) * What is your experience in developing and maintaining strong business relationships both internal and external to the organization? (Open Ended Question) * This position requires strong verbal and written communication skills. Please describe how you have used these skills extensively in your current or past work experience. (Open Ended Question) * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * The City of Austin Driver Eligibility Standards require that external new hires meet the City's Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three (3) moving violations or a total of six (6) Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No * If identified as a top candidate, do you agree to a Criminal Background Investigation (CBI)? Yes No * How did you first hear of this position? Career Fair or Job Fair Job Seeker Website (Indeed, Glassdoor, Dice, WorkinTexas.com, Careers in Government, etc.) College/University Alumni Recruitment (Handshake, job boards, etc.) Recruitment Postcard COA/AW Employee (please provide name below) or COA website LinkedIn Professional Association Job Board (AWWA, Women in Technology, Austin HR Management Association, TX Engineering Foundation, etc.)) Other * Were you referred to this opportunity by an Austin Water employee? If yes, please provide the employee's full name. (Open Ended Question) Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor's degree from an accredited college or university with major coursework in a related field, plus three (3) years of experience providing customer service for a utility or another commercial/government organization, or other experience related to the job. Experience may substitute for education up to a maximum of four (4) years. Notes to Applicants APPLICATION : The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Describe your specific experience for each position. Include all job duties, responsibilities, and employment dates. Any gaps in employment must have an explanation and dates of unemployment. Please be sure that your application is a reflection of your entire work history. Resumes will not be accepted. Statements such as "see resume" will not be accepted. You may use "N/A" for fields that are not applicable. Starting salary will be based on overall relevant experience from your employment application. Supplemental information or changes to your application will not be accepted after the job posting closes. The responses to the supplemental questions should reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information. We reserve the right to verify high school and college education for the top candidate(s). If you have any questions regarding your City of Austin employment application, please use the official website of the City of Austin as reference. www.austintexas.gov ASSESSMENTS : Candidates selected for interview(s) may be required to complete an assessment(s). VETERAN INTERVIEW PREFERENCE : Military/Veterans must provide a copy of their DD214 verifying honorable discharge. WORK HOURS : This position is categorized as Essential Personnel. Essential personnel are required to work during emergencies or bad weather if they are scheduled to work and in some cases when they are not scheduled. All Essential employees ensure the continuance of key operations in order to maintain the delivery of electric service safely for the City of Austin. CRIMINAL HISTORY BACKGROUND CHECK : The top candidate will be subject to a minimum 10 year criminal history background check. FAIR LABOR STANDARDS ACT : This position is classified as NON - EXEMPT . RELATED WORK EXPERIENCE : This position defines "Customer Service" as professional experience in face-to-face and/or phone interactions with customers where the nature of those interactions are issue resolution or other service. For this position utility experience is defined as working with electric, gas or water metered services. Pay Range $22.83 - $28.99 Hours Monday through Friday, 7:00 am to 4:00 pm; Shift may change according to departmental needs. Work hours may include after hours, holidays, and weekends. Additional hours may be required to work outside of regular schedule. Job Close Date 08/26/2020 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 721 Barton Springs, Austin, TX 78704 Preferred Qualifications Two years of experience processing Back Bill adjustments on customer utility accounts. Two years of experience working with a table-based billing system such as CC&B, CIS , etc. or other table-based customer system. Two years of experience reviewing, analyzing, and updating service agreements, premise characteristics, and meter reads on customer utility accounts. Three years of utility experience working with electric, gas or water metered services Experience working with multiple tasks and competing priorities. Experience with Microsoft Office products, specifically, Outlook, Excel, and Word. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Reviews utility usage, determines average consumption, verifies rates, investigates potential overcharges, and adjusts customer accounts. Initiates and processes billing adjustments and account corrections in accordance with established procedures. Places accounts on hold, assesses late fees and charges, and refers customers to other organizations. Reviews and recommends requirements for subdivision development, re-subdivision, and water and wastewater service extensions. Evaluates site/lot plans, criteria, etc. for a variety of projects, programs, and activities. Assists with all assigned utility projects from initiation to completion. Maintains, safeguards, and provides original documents of record. Assists with preparing presentations for successful arguments that represent the utility in hearings, investigations, examinations, or other arenas where disputes are addressed. Assists with developing, revising, and implementing procedures and processes to facilitate the provision of services to customers. Supports the department in development, maintenance, growth, and customer satisfaction. Recruits customers and serves as a point of contact for utility programs. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of the applicable principles, laws, rules, regulations, and practices of utility service operations. Knowledge of City practice, policy, and procedures. Skill in oral and written communication. Skill in using computers and related software. Skill in data analysis and problem solving. Skill in planning and organizing. Skill in handling multiple tasks and prioritizing. Ability to work with frequent interruptions and changes in priorities. Ability to establish and maintain good working relationships with City employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires graduation with a Bachelor's degree from an accredited college or university with major coursework in a related field, plus three (3) years of experience providing customer service for a utility or another commercial / government organization, or other experience related to the job. Experience may substitute for education up to a maximum of four (4) years. Do you meet these minimum qualifications? Yes No * Describe how you meet the minimum qualifications for this position. Include your number of years of experience and reference from your application where you gained this experience. (Open Ended Question) * How many years of electric, gas or water utility metering experience do you have? Less than 3 years 3-5 years 5+ years * Please describe in detail your experience as it relates to the question above. Be sure to include details such as job title/duties, work examples, dates, and employers. (Open Ended Question) * How many years of experience do you have processing Back Bill adjustments for a utility (specifically electric, gas, or water)? None 0 to 2 years 2 to 3 years 3 to 4 years 4 or more years * Please describe in detail your experience as it relates to the question above. Be sure to include details such as job title/duties, work examples, dates, and employers. (Open Ended Question) * Which best describes your years of experience in the areas of billing, banking/finance, accounting and/or account reconciliation? None Less than one year One year but less than two years Two years but less than three years Three years but less than five years More than five years * Please describe in detail your experience as it relates to the question above. Be sure to include details such as job title/duties, work examples, dates, and employers. (Open Ended Question) * How many years of experience do you have working with CC&B, CIS, or other table based billing systems? None 0 to 2 years 2 to 3 years 3 to 4 years 4 or more years * Please describe in detail your experience as it relates to the question above. Be sure to include details such as job title/duties, work examples, dates, and employers. (Open Ended Question) * How many years' experience do you have analyzing, resolving and processing utility billing issues on solar and regular metered utility accounts? Less than 2 years 2-3 years 3-5 years experience 5+ years * Please describe in detail your experience as it relates to the question above. Be sure to include details such as job title/duties, work examples, dates, and employers. (Open Ended Question) * How many years of experience do you have working in a high-volume, fast-paced, task-driven environment? Less than 3 years 3-4 years 4-5 years 5+ years * Please describe in detail your experience as it relates to the question above. Be sure to include details such as job title/duties, work examples, dates, and employers. (Open Ended Question) * How many years of experience do you have reviewing, analyzing, and updating service agreements, premise characteristics, and meter reads on customer utility accounts? None 0 to 2 years 2 to 3 years 3 to 4 years 4 or more years * Please describe in detail your experience as it relates to the question above. Be sure to include details such as job title/duties, work examples, dates, and employers. (Open Ended Question) * Which of the following best describes your proficiency with Microsoft Office Suite, specifically with Word, Excel, and Outlook? No experience Basic: create/edit simple documents, spreadsheets & emails Intermediate: create/edit a variety of documents & Spreadsheets; reformat document features such as color, font style and size of text, change page size/width, & filter/sort data fields Advanced: create/edit complex documents & spreadsheets; integrate features such as tables, charts, mathematical formulas, hyperlinks, graphics; data/mail merge, import data from one document to another * This position is classified as an "essential" position. The candidate must be able to work during emergencies or bad weather if they are scheduled to work and, in some cases, when they are not scheduled. Shifts may change according to departmental needs. Are you able to meet these schedule requirements? Yes No * If selected as a top candidate, do you agree to a criminal background investigation? Yes No Optional & Required Documents Required Documents Optional Documents
Aug 06, 2020
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor's degree from an accredited college or university with major coursework in a related field, plus three (3) years of experience providing customer service for a utility or another commercial/government organization, or other experience related to the job. Experience may substitute for education up to a maximum of four (4) years. Notes to Applicants APPLICATION : The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Describe your specific experience for each position. Include all job duties, responsibilities, and employment dates. Any gaps in employment must have an explanation and dates of unemployment. Please be sure that your application is a reflection of your entire work history. Resumes will not be accepted. Statements such as "see resume" will not be accepted. You may use "N/A" for fields that are not applicable. Starting salary will be based on overall relevant experience from your employment application. Supplemental information or changes to your application will not be accepted after the job posting closes. The responses to the supplemental questions should reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information. We reserve the right to verify high school and college education for the top candidate(s). If you have any questions regarding your City of Austin employment application, please use the official website of the City of Austin as reference. www.austintexas.gov ASSESSMENTS : Candidates selected for interview(s) may be required to complete an assessment(s). VETERAN INTERVIEW PREFERENCE : Military/Veterans must provide a copy of their DD214 verifying honorable discharge. WORK HOURS : This position is categorized as Essential Personnel. Essential personnel are required to work during emergencies or bad weather if they are scheduled to work and in some cases when they are not scheduled. All Essential employees ensure the continuance of key operations in order to maintain the delivery of electric service safely for the City of Austin. CRIMINAL HISTORY BACKGROUND CHECK : The top candidate will be subject to a minimum 10 year criminal history background check. FAIR LABOR STANDARDS ACT : This position is classified as NON - EXEMPT . RELATED WORK EXPERIENCE : This position defines "Customer Service" as professional experience in face-to-face and/or phone interactions with customers where the nature of those interactions are issue resolution or other service. For this position utility experience is defined as working with electric, gas or water metered services. Pay Range $22.83 - $28.99 Hours Monday through Friday, 7:00 am to 4:00 pm; Shift may change according to departmental needs. Work hours may include after hours, holidays, and weekends. Additional hours may be required to work outside of regular schedule. Job Close Date 08/26/2020 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 721 Barton Springs, Austin, TX 78704 Preferred Qualifications Two years of experience processing Back Bill adjustments on customer utility accounts. Two years of experience working with a table-based billing system such as CC&B, CIS , etc. or other table-based customer system. Two years of experience reviewing, analyzing, and updating service agreements, premise characteristics, and meter reads on customer utility accounts. Three years of utility experience working with electric, gas or water metered services Experience working with multiple tasks and competing priorities. Experience with Microsoft Office products, specifically, Outlook, Excel, and Word. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Reviews utility usage, determines average consumption, verifies rates, investigates potential overcharges, and adjusts customer accounts. Initiates and processes billing adjustments and account corrections in accordance with established procedures. Places accounts on hold, assesses late fees and charges, and refers customers to other organizations. Reviews and recommends requirements for subdivision development, re-subdivision, and water and wastewater service extensions. Evaluates site/lot plans, criteria, etc. for a variety of projects, programs, and activities. Assists with all assigned utility projects from initiation to completion. Maintains, safeguards, and provides original documents of record. Assists with preparing presentations for successful arguments that represent the utility in hearings, investigations, examinations, or other arenas where disputes are addressed. Assists with developing, revising, and implementing procedures and processes to facilitate the provision of services to customers. Supports the department in development, maintenance, growth, and customer satisfaction. Recruits customers and serves as a point of contact for utility programs. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of the applicable principles, laws, rules, regulations, and practices of utility service operations. Knowledge of City practice, policy, and procedures. Skill in oral and written communication. Skill in using computers and related software. Skill in data analysis and problem solving. Skill in planning and organizing. Skill in handling multiple tasks and prioritizing. Ability to work with frequent interruptions and changes in priorities. Ability to establish and maintain good working relationships with City employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires graduation with a Bachelor's degree from an accredited college or university with major coursework in a related field, plus three (3) years of experience providing customer service for a utility or another commercial / government organization, or other experience related to the job. Experience may substitute for education up to a maximum of four (4) years. Do you meet these minimum qualifications? Yes No * Describe how you meet the minimum qualifications for this position. Include your number of years of experience and reference from your application where you gained this experience. (Open Ended Question) * How many years of electric, gas or water utility metering experience do you have? Less than 3 years 3-5 years 5+ years * Please describe in detail your experience as it relates to the question above. Be sure to include details such as job title/duties, work examples, dates, and employers. (Open Ended Question) * How many years of experience do you have processing Back Bill adjustments for a utility (specifically electric, gas, or water)? None 0 to 2 years 2 to 3 years 3 to 4 years 4 or more years * Please describe in detail your experience as it relates to the question above. Be sure to include details such as job title/duties, work examples, dates, and employers. (Open Ended Question) * Which best describes your years of experience in the areas of billing, banking/finance, accounting and/or account reconciliation? None Less than one year One year but less than two years Two years but less than three years Three years but less than five years More than five years * Please describe in detail your experience as it relates to the question above. Be sure to include details such as job title/duties, work examples, dates, and employers. (Open Ended Question) * How many years of experience do you have working with CC&B, CIS, or other table based billing systems? None 0 to 2 years 2 to 3 years 3 to 4 years 4 or more years * Please describe in detail your experience as it relates to the question above. Be sure to include details such as job title/duties, work examples, dates, and employers. (Open Ended Question) * How many years' experience do you have analyzing, resolving and processing utility billing issues on solar and regular metered utility accounts? Less than 2 years 2-3 years 3-5 years experience 5+ years * Please describe in detail your experience as it relates to the question above. Be sure to include details such as job title/duties, work examples, dates, and employers. (Open Ended Question) * How many years of experience do you have working in a high-volume, fast-paced, task-driven environment? Less than 3 years 3-4 years 4-5 years 5+ years * Please describe in detail your experience as it relates to the question above. Be sure to include details such as job title/duties, work examples, dates, and employers. (Open Ended Question) * How many years of experience do you have reviewing, analyzing, and updating service agreements, premise characteristics, and meter reads on customer utility accounts? None 0 to 2 years 2 to 3 years 3 to 4 years 4 or more years * Please describe in detail your experience as it relates to the question above. Be sure to include details such as job title/duties, work examples, dates, and employers. (Open Ended Question) * Which of the following best describes your proficiency with Microsoft Office Suite, specifically with Word, Excel, and Outlook? No experience Basic: create/edit simple documents, spreadsheets & emails Intermediate: create/edit a variety of documents & Spreadsheets; reformat document features such as color, font style and size of text, change page size/width, & filter/sort data fields Advanced: create/edit complex documents & spreadsheets; integrate features such as tables, charts, mathematical formulas, hyperlinks, graphics; data/mail merge, import data from one document to another * This position is classified as an "essential" position. The candidate must be able to work during emergencies or bad weather if they are scheduled to work and, in some cases, when they are not scheduled. Shifts may change according to departmental needs. Are you able to meet these schedule requirements? Yes No * If selected as a top candidate, do you agree to a criminal background investigation? Yes No Optional & Required Documents Required Documents Optional Documents
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor's degree from an accredited college or university in related field, plus four (4) years of HR experience. One (1) additional year of experience may substitute for the education up to the maximum of four (4) years. Notes to Applicants Position Summary: The Human Resources Advisor Senior position will provide compensation advice and guidance to a workforce of 1,700+. The position acts as a strategic partner to leadership to recruit and maintain an organizational structure and classification structure to hire and retain talent for Austin Energy. APPLICATION : The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. Describe your specific experience for each position. Include all job duties, responsibilities, and employment dates. Any gaps in employment must have an explanation and dates of unemployment. Resumes will not be accepted. Statements such as "see resume" will not be accepted. You may use "N/A" for fields that are not applicable. Starting salary will be based on overall relevant experience from your employment application. The responses to the supplemental questions must reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information. We reserve the right to verify high school and college education for the top candidate(s). If you have any questions regarding your City of Austin employment application, please use the official website of the City of Austin as reference. www.austintexas.gov ASSESSMENTS : Candidates selected for interview(s) may be required to complete an assessment(s) approved by Municipal Civil Service process, Rule 4. GOOD STANDING COA EMPLOYEES : Employees, in Good Standing, who are candidates within the department/division that the position resides in and who meet the minimum and preferred qualifications (if any) of the position will be included in the initial interview. Department/division employee must remain in Good Standing through the Top Candidate Selection phase at which time the Good Standing status will be re-verified. WORK HOURS : Work schedule may change according to departmental needs. Work hours may include after hours, holidays, and weekends. Additional hours may be required to work outside of regular schedule. CRIMINAL HISTORY BACKGROUND CHECK : The top candidate will be subject to a minimum 10 year criminal history background check. FAIR LABOR STANDARDS ACT : This position is considered FLSA Exempt. Exempt employees are salaried employees and, except as provided, are not eligible for overtime compensation. Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program , you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Pay Range $27.88 - $36.25 Hours Monday - Friday. 8:00 A.M. - 5:00 P.M. Work schedule may change according to departmental needs. Work hours may include after hours, holidays, and weekends. Additional hours may be required to work outside of regular schedule. Job Close Date 08/21/2020 Type of Posting Reserved for City Employees Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 721 Barton Springs Road Preferred Qualifications Knowledge and experience in compensation administration to include processing classification changes, salary adjustments, job classification analysis, conducting market analysis and implementing market studies, structuring and restructuring organizations. Experience with using and implementing a Human Resources Information Systems ( HRIS ). Experience developing & implementing career ladder or career progression programs. Experience consulting senior or executive management on compensation matters. Experience handling sensitive information and maintaining confidentiality Ability to travel and report to more than one work location as needed Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Collaborates and serves as strategic partner with senior leaders and management on HR programmatic analysis, implementation, and administration providing operational oversight, advice, and analytical support. Manages and resolves complex HR-related issues and provides solutions to programs and processes, monitoring implementation of agreed upon actions until the problem has been resolved. Advises and influences management in making sound HR-related decisions. Serves as subject matter expert in providing advice and counsel to management and employee groups on a broad range of HR issues and with applicable regulations, programs, policies, and procedures. Interprets and provides guidance on, and interpretation of, applicable systems, policies, procedures, strategies, process work flows, and regulations; and monitors compliance with policies, regulations, laws, and program objectives. Identifies, analyzes, and recommends solutions for various HR problems using morale indicators and other personnel measurements, such as, but not limited to, surveys, turnover, and grievances; and presents recommendations for corrective action programs when needed. Provides training to managers and supervisors on HR topics and procedures. Researches, gathers, analyzes, and evaluates data and information; monitors program trends; reviews and performs quality checks of program-related data; and develops and maintains management reporting to support decision making and policy development. Monitors and maintains system data, files, records, and reporting; transmits program data files to vendors; and develops, monitors, and implements information tracking systems. Responsibilities- Supervision and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of Federal, State, and Local laws and ordinances governing personnel activities. Knowledge of City practices, policies, and procedures. Knowledge and practices of HR program administration and management. Knowledge of practices and methods of coaching and leading the work of others. Knowledge of principles and applications of critical thinking and analysis. Knowledge of customer service principles. Skill in overseeing the maintenance of HR program/process documentation, data, schedules, records, and files. Skill in oral and written communication. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software. Skill in data analysis and problem solving. Skill in planning and organizing. Ability to coordinate deadlines, prioritize work demands and assign/monitor work performed. Ability to handle hostility, conflict, and uncertain situations. Ability to work with frequent interruptions and changes in priorities. Ability to train others. Ability to develop and maintain knowledge in assigned specialized HR areas. Ability to work with frequent interruptions and changes in priorities. Ability to establish and maintain good working relationships with other City employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Human Resources Advisor Senior is graduation with a Bachelor's degree from an accredited college or university in related field, plus four (4) years of HR experience. One (1) additional year of experience may substitute for the education up to the maximum of four (4) years. Do you meet the minimum qualifications as described? Yes No * Describe how you meet the minimum qualifications for this position. (Open Ended Question) * Are you a current City of Austin employee? Yes No * How many years of human resources experience do you have? None Less than 4 years More than 4, but less than 5 years 5 years, but less than 10 years More than 10 years * How many years of human resources experience do you have in compensation and job classification? None Some, but less than 2 years of experience 2 years to less than 4 years of experience 4 years to less than 6 years of experience 6 years of experience or more * Describe in detail your experience in compensation and classification activities, i.e., job analysis, classification review, salary determination and/or assisting in the resolution of compensation issues. (Open Ended Question) * How many years of experience do you have developing and implementing Career ladder or Career Progression Programs? None Some, but less than 2 years of experience 2 years to less than 4 years of experience 4 years to less than 6 years of experience 6 years of experience or more * Briefly describe your experience with Career ladder or Career Progression Programs, including both developing and implementing the programs. (Open Ended Question) * Please describe your experience with Human Resources Information Systems (HRIS). (Open Ended Question) * Describe your experience interacting with executives and senior management. (Open Ended Question) * Which of the following best describes your proficiency with Microsoft Office Suite, specifically with Word, Excel, PowerPoint and Outlook? No experience Basic: create/edit sample documents spreadsheets, emails & simple presentations. Intermediate: create/edit a variety of documents & spreadsheets: reformat document features such as color, font style and size of text, changes page size/width, & filter/sort data fields, create a variety of presentations & reformat individual slides. Advanced: create/edit complex documents, spreadsheets, presentations; integrate features such as table charts, mathmatic formulas hyperlinks, graphics; data/merge, import data from one document to another, create/edit complex, professional quality. * Are you able to travel and report to other work locations as needed? Yes No * If selected as a top candidate, do you agree to a criminal background investigation? Yes No Optional & Required Documents Required Documents Optional Documents
Aug 06, 2020
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor's degree from an accredited college or university in related field, plus four (4) years of HR experience. One (1) additional year of experience may substitute for the education up to the maximum of four (4) years. Notes to Applicants Position Summary: The Human Resources Advisor Senior position will provide compensation advice and guidance to a workforce of 1,700+. The position acts as a strategic partner to leadership to recruit and maintain an organizational structure and classification structure to hire and retain talent for Austin Energy. APPLICATION : The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. Describe your specific experience for each position. Include all job duties, responsibilities, and employment dates. Any gaps in employment must have an explanation and dates of unemployment. Resumes will not be accepted. Statements such as "see resume" will not be accepted. You may use "N/A" for fields that are not applicable. Starting salary will be based on overall relevant experience from your employment application. The responses to the supplemental questions must reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information. We reserve the right to verify high school and college education for the top candidate(s). If you have any questions regarding your City of Austin employment application, please use the official website of the City of Austin as reference. www.austintexas.gov ASSESSMENTS : Candidates selected for interview(s) may be required to complete an assessment(s) approved by Municipal Civil Service process, Rule 4. GOOD STANDING COA EMPLOYEES : Employees, in Good Standing, who are candidates within the department/division that the position resides in and who meet the minimum and preferred qualifications (if any) of the position will be included in the initial interview. Department/division employee must remain in Good Standing through the Top Candidate Selection phase at which time the Good Standing status will be re-verified. WORK HOURS : Work schedule may change according to departmental needs. Work hours may include after hours, holidays, and weekends. Additional hours may be required to work outside of regular schedule. CRIMINAL HISTORY BACKGROUND CHECK : The top candidate will be subject to a minimum 10 year criminal history background check. FAIR LABOR STANDARDS ACT : This position is considered FLSA Exempt. Exempt employees are salaried employees and, except as provided, are not eligible for overtime compensation. Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program , you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Pay Range $27.88 - $36.25 Hours Monday - Friday. 8:00 A.M. - 5:00 P.M. Work schedule may change according to departmental needs. Work hours may include after hours, holidays, and weekends. Additional hours may be required to work outside of regular schedule. Job Close Date 08/21/2020 Type of Posting Reserved for City Employees Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 721 Barton Springs Road Preferred Qualifications Knowledge and experience in compensation administration to include processing classification changes, salary adjustments, job classification analysis, conducting market analysis and implementing market studies, structuring and restructuring organizations. Experience with using and implementing a Human Resources Information Systems ( HRIS ). Experience developing & implementing career ladder or career progression programs. Experience consulting senior or executive management on compensation matters. Experience handling sensitive information and maintaining confidentiality Ability to travel and report to more than one work location as needed Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Collaborates and serves as strategic partner with senior leaders and management on HR programmatic analysis, implementation, and administration providing operational oversight, advice, and analytical support. Manages and resolves complex HR-related issues and provides solutions to programs and processes, monitoring implementation of agreed upon actions until the problem has been resolved. Advises and influences management in making sound HR-related decisions. Serves as subject matter expert in providing advice and counsel to management and employee groups on a broad range of HR issues and with applicable regulations, programs, policies, and procedures. Interprets and provides guidance on, and interpretation of, applicable systems, policies, procedures, strategies, process work flows, and regulations; and monitors compliance with policies, regulations, laws, and program objectives. Identifies, analyzes, and recommends solutions for various HR problems using morale indicators and other personnel measurements, such as, but not limited to, surveys, turnover, and grievances; and presents recommendations for corrective action programs when needed. Provides training to managers and supervisors on HR topics and procedures. Researches, gathers, analyzes, and evaluates data and information; monitors program trends; reviews and performs quality checks of program-related data; and develops and maintains management reporting to support decision making and policy development. Monitors and maintains system data, files, records, and reporting; transmits program data files to vendors; and develops, monitors, and implements information tracking systems. Responsibilities- Supervision and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of Federal, State, and Local laws and ordinances governing personnel activities. Knowledge of City practices, policies, and procedures. Knowledge and practices of HR program administration and management. Knowledge of practices and methods of coaching and leading the work of others. Knowledge of principles and applications of critical thinking and analysis. Knowledge of customer service principles. Skill in overseeing the maintenance of HR program/process documentation, data, schedules, records, and files. Skill in oral and written communication. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software. Skill in data analysis and problem solving. Skill in planning and organizing. Ability to coordinate deadlines, prioritize work demands and assign/monitor work performed. Ability to handle hostility, conflict, and uncertain situations. Ability to work with frequent interruptions and changes in priorities. Ability to train others. Ability to develop and maintain knowledge in assigned specialized HR areas. Ability to work with frequent interruptions and changes in priorities. Ability to establish and maintain good working relationships with other City employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Human Resources Advisor Senior is graduation with a Bachelor's degree from an accredited college or university in related field, plus four (4) years of HR experience. One (1) additional year of experience may substitute for the education up to the maximum of four (4) years. Do you meet the minimum qualifications as described? Yes No * Describe how you meet the minimum qualifications for this position. (Open Ended Question) * Are you a current City of Austin employee? Yes No * How many years of human resources experience do you have? None Less than 4 years More than 4, but less than 5 years 5 years, but less than 10 years More than 10 years * How many years of human resources experience do you have in compensation and job classification? None Some, but less than 2 years of experience 2 years to less than 4 years of experience 4 years to less than 6 years of experience 6 years of experience or more * Describe in detail your experience in compensation and classification activities, i.e., job analysis, classification review, salary determination and/or assisting in the resolution of compensation issues. (Open Ended Question) * How many years of experience do you have developing and implementing Career ladder or Career Progression Programs? None Some, but less than 2 years of experience 2 years to less than 4 years of experience 4 years to less than 6 years of experience 6 years of experience or more * Briefly describe your experience with Career ladder or Career Progression Programs, including both developing and implementing the programs. (Open Ended Question) * Please describe your experience with Human Resources Information Systems (HRIS). (Open Ended Question) * Describe your experience interacting with executives and senior management. (Open Ended Question) * Which of the following best describes your proficiency with Microsoft Office Suite, specifically with Word, Excel, PowerPoint and Outlook? No experience Basic: create/edit sample documents spreadsheets, emails & simple presentations. Intermediate: create/edit a variety of documents & spreadsheets: reformat document features such as color, font style and size of text, changes page size/width, & filter/sort data fields, create a variety of presentations & reformat individual slides. Advanced: create/edit complex documents, spreadsheets, presentations; integrate features such as table charts, mathmatic formulas hyperlinks, graphics; data/merge, import data from one document to another, create/edit complex, professional quality. * Are you able to travel and report to other work locations as needed? Yes No * If selected as a top candidate, do you agree to a criminal background investigation? Yes No Optional & Required Documents Required Documents Optional Documents
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor's degree from an accredited college or university with major coursework in a related field, plus five (5) years of experience providing customer service, two (2) years of which were in a lead or supervisory capacity. Experience may substitute for education up to a maximum of four (4) years. Licenses or Certifications: None. Notes to Applicants POSITION DESCRIPTION : This Supervisor position handles complex tier 2 escalations received from various channels within the City. Work includes in depth investigation and analysis of metered utility accounts, researching usage, verifying rates, problem solving, investigating anomalies for possible causes and resolutions, creating detailed and comprehensive spreadsheets and documents to present utility usage and costs, preparing written and oral summaries, and initiating, authorizing, and/or processing billing adjustments and account corrections in accordance with established procedures. This position is also responsible for coaching and developing a team, completing call handling and performance audits, developing, revising, implementing standard operating practices, policies, and procedures for the section/division, and managing assigned utility projects. Determining goals/objectives/resource requirements for activities within the division. This position to also provide leadership, guidance, and technical advice to other key personnel. APPLICATION : The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Describe your specific experience for each position. Include all job duties, responsibilities, and employment dates. Any gaps in employment must have an explanation and dates of unemployment. Please be sure that your application is a reflection of your entire work history. Resumes will not be accepted. Statements such as "see resume" will not be accepted. You may use "N/A" for fields that are not applicable. Starting salary will be based on overall relevant experience from your employment application. Supplemental information or changes to your application will not be accepted after the job posting closes. The responses to the supplemental questions should reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information. We reserve the right to verify high school and college education for the top candidate(s). If you have any questions regarding your City of Austin employment application, please use the official website of the City of Austin as reference. www.austintexas.gov ASSESSMENTS : Candidates selected for interview(s) may be required to complete an assessment(s). GOOD STANDING COA EMPLOYEES : Employees, in Good Standing, who are candidates within the department/division that the position resides in and who meet the minimum and preferred qualifications (if any) of the position will be included in the initial interview. Department/division employee must remain in Good Standing through the Top Candidate Selection phase at which time the Good Standing status will be re-verified. VETERAN INTERVIEW PREFERENCE : Military/Veterans must provide a copy of their DD214 verifying honorable discharge. WORK HOURS : Shift may change according to departmental needs. Work hours may include after hours, holidays, and weekends. Additional hours may be required to work outside of regular schedule. CRIMINAL HISTORY BACKGROUND CHECK : The top candidate will be subject to a minimum 10 year criminal history background check. FAIR LABOR STANDARDS ACT : This position is considered FLSA Exempt. Exempt employees are salaried and, except as provided, are not eligible for overtime compensation. RELATED WORK EXPERIENCE For this position related work experience includes:Handling complex tier 2 escalations. Providing direct one on one expertise to customers. Case management. Creating spreadsheets to present facts. Conducting account audits and researching anomalies. Preparing written summaries to present to customers/management. Coaching and developing a team. Managing assigned utility projects. Providing leadership and guidance to other key personnel. Audits accounts and authorizing/processing billing adjustments. Partnering with other City departments. Develops, revises, and implements standard operating practices, policies, and procedures for the section/division. Call handling and performance audits. Determines goals/objectives/resource requirements for activities within the division. Pay Range $24.82 - $32.26 Hours Monday thru Friday, varying from 7:00am to 6:00pm. Will require possible nights/weekends/holidays during outage response/incident command. Schedule is subject to change to meet business needs. Job Close Date 08/19/2020 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 721 Barton Springs Rd., Austin, Texas 78704 Preferred Qualifications 5 years' experience with metered utility (electric, water, gas) call center 3 years' experience with CC&B 2 years' experience coaching and developing a team of direct reports 3 years' experience handling complex tier 2 escalations relative to metered utility accounts. (electric, water, gas) 2 years of quality assurance experience in relation to call handling and performance audits 2 years' experience Identifying and implementing performance goals. 2 years' experience developing/revising policies and procedures 3 years' experience troubleshooting/problem solving relative to metered utility (electric, water, gas) accounts 3 years' experience auditing utility accounts, researching usage, determining average consumption, verifying rates, problem solving, and investigating anomalies for possible causes and resolutions. 3 years' experience partnering with other City departments and staff to ensure customer utility issues are addressed and resolved. Bilingual English/Spanish, preferred. Intermediate or better with Microsoft Excel. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Resolves customer conflicts and provides options to ensure customer satisfaction. Develops, revises, and implements standard operating practices, policies, and procedures for the section/division. Determines goals/objectives/resource requirements for activities within the division. Oversees billing collection and payment arrangement functions. Reviews and approves account documentation. Provides technical advice and assistance to employees, city management, contractors, and citizens. Coordinates division activities with other divisions and departments. Ensures all Citizen Assistance Forms are assigned to respective sections and processed within set deadlines. Prepares financial summaries, performance measures, data, and reports for management review. Plans, develops, implements and conducts on-going education and in-service training programs. Responsibilities- Supervision and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of rate structures, utility usage, and conservation methods. Knowledge of utility conservation methods and procedures applicable to commercial, industrial or residential uses. Knowledge of supervisory and managerial techniques and principles. Knowledge of city practice, policy and procedures. Skill in oral and written communication. Skill in using computers and related software. Skill in data analysis and problem solving. Skill in planning and organizing. Skill in handling multiple tasks and prioritizing. Ability to calculate services and rate classification for commercial, industrial or residential applications. Ability to work with frequent interruptions and changes in priorities. Ability to establish and maintain good working relationships with city employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires graduation with a Bachelor's degree from an accredited college or university with major coursework in a related field, plus five (5) years of experience providing customer service, two (2) years of which were in a lead or supervisory capacity. Experience may substitute for education up to a maximum of four (4) years.Do you meet these qualifications? Yes No * Describe your experience handling complex tier 2 escalations relative to metered utility accounts. (electric, water, gas). (Open Ended Question) * How many years of experience do you have working with a table based customer billing system and/or CC&B? 1 - 3 years 3 - 5 years 5+ years * Do you have at least two (2) years of experience actively managing the performance of on-site and telework staff in a fast-paced environment? Yes No * Please describe your experience actively managing the performance of on-site and telework staff in a fast-paced environment. In which position(s) listed on your application did you gain this experience? (Open Ended Question) * How many years of experience do you have mentoring, training and coaching staff including employee performance and addressing disciplinary issues. Less than 1 year 1-2 years 3-4 years 5+ years * Please describe in detail your experience as it relates to the question above. Be sure to include details such as job title/duties, work examples, dates, and employers. (Open Ended Question) * Select the statement that best describes your English/Spanish bilingual fluency level. I speak both English and Spanish fluently I speak some Spanish I understand some Spanish I am fluent in English only * If selected as a top candidate, do you agree to a criminal background investigation? Yes No Optional & Required Documents Required Documents Optional Documents
Aug 04, 2020
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor's degree from an accredited college or university with major coursework in a related field, plus five (5) years of experience providing customer service, two (2) years of which were in a lead or supervisory capacity. Experience may substitute for education up to a maximum of four (4) years. Licenses or Certifications: None. Notes to Applicants POSITION DESCRIPTION : This Supervisor position handles complex tier 2 escalations received from various channels within the City. Work includes in depth investigation and analysis of metered utility accounts, researching usage, verifying rates, problem solving, investigating anomalies for possible causes and resolutions, creating detailed and comprehensive spreadsheets and documents to present utility usage and costs, preparing written and oral summaries, and initiating, authorizing, and/or processing billing adjustments and account corrections in accordance with established procedures. This position is also responsible for coaching and developing a team, completing call handling and performance audits, developing, revising, implementing standard operating practices, policies, and procedures for the section/division, and managing assigned utility projects. Determining goals/objectives/resource requirements for activities within the division. This position to also provide leadership, guidance, and technical advice to other key personnel. APPLICATION : The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Describe your specific experience for each position. Include all job duties, responsibilities, and employment dates. Any gaps in employment must have an explanation and dates of unemployment. Please be sure that your application is a reflection of your entire work history. Resumes will not be accepted. Statements such as "see resume" will not be accepted. You may use "N/A" for fields that are not applicable. Starting salary will be based on overall relevant experience from your employment application. Supplemental information or changes to your application will not be accepted after the job posting closes. The responses to the supplemental questions should reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information. We reserve the right to verify high school and college education for the top candidate(s). If you have any questions regarding your City of Austin employment application, please use the official website of the City of Austin as reference. www.austintexas.gov ASSESSMENTS : Candidates selected for interview(s) may be required to complete an assessment(s). GOOD STANDING COA EMPLOYEES : Employees, in Good Standing, who are candidates within the department/division that the position resides in and who meet the minimum and preferred qualifications (if any) of the position will be included in the initial interview. Department/division employee must remain in Good Standing through the Top Candidate Selection phase at which time the Good Standing status will be re-verified. VETERAN INTERVIEW PREFERENCE : Military/Veterans must provide a copy of their DD214 verifying honorable discharge. WORK HOURS : Shift may change according to departmental needs. Work hours may include after hours, holidays, and weekends. Additional hours may be required to work outside of regular schedule. CRIMINAL HISTORY BACKGROUND CHECK : The top candidate will be subject to a minimum 10 year criminal history background check. FAIR LABOR STANDARDS ACT : This position is considered FLSA Exempt. Exempt employees are salaried and, except as provided, are not eligible for overtime compensation. RELATED WORK EXPERIENCE For this position related work experience includes:Handling complex tier 2 escalations. Providing direct one on one expertise to customers. Case management. Creating spreadsheets to present facts. Conducting account audits and researching anomalies. Preparing written summaries to present to customers/management. Coaching and developing a team. Managing assigned utility projects. Providing leadership and guidance to other key personnel. Audits accounts and authorizing/processing billing adjustments. Partnering with other City departments. Develops, revises, and implements standard operating practices, policies, and procedures for the section/division. Call handling and performance audits. Determines goals/objectives/resource requirements for activities within the division. Pay Range $24.82 - $32.26 Hours Monday thru Friday, varying from 7:00am to 6:00pm. Will require possible nights/weekends/holidays during outage response/incident command. Schedule is subject to change to meet business needs. Job Close Date 08/19/2020 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 721 Barton Springs Rd., Austin, Texas 78704 Preferred Qualifications 5 years' experience with metered utility (electric, water, gas) call center 3 years' experience with CC&B 2 years' experience coaching and developing a team of direct reports 3 years' experience handling complex tier 2 escalations relative to metered utility accounts. (electric, water, gas) 2 years of quality assurance experience in relation to call handling and performance audits 2 years' experience Identifying and implementing performance goals. 2 years' experience developing/revising policies and procedures 3 years' experience troubleshooting/problem solving relative to metered utility (electric, water, gas) accounts 3 years' experience auditing utility accounts, researching usage, determining average consumption, verifying rates, problem solving, and investigating anomalies for possible causes and resolutions. 3 years' experience partnering with other City departments and staff to ensure customer utility issues are addressed and resolved. Bilingual English/Spanish, preferred. Intermediate or better with Microsoft Excel. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Resolves customer conflicts and provides options to ensure customer satisfaction. Develops, revises, and implements standard operating practices, policies, and procedures for the section/division. Determines goals/objectives/resource requirements for activities within the division. Oversees billing collection and payment arrangement functions. Reviews and approves account documentation. Provides technical advice and assistance to employees, city management, contractors, and citizens. Coordinates division activities with other divisions and departments. Ensures all Citizen Assistance Forms are assigned to respective sections and processed within set deadlines. Prepares financial summaries, performance measures, data, and reports for management review. Plans, develops, implements and conducts on-going education and in-service training programs. Responsibilities- Supervision and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of rate structures, utility usage, and conservation methods. Knowledge of utility conservation methods and procedures applicable to commercial, industrial or residential uses. Knowledge of supervisory and managerial techniques and principles. Knowledge of city practice, policy and procedures. Skill in oral and written communication. Skill in using computers and related software. Skill in data analysis and problem solving. Skill in planning and organizing. Skill in handling multiple tasks and prioritizing. Ability to calculate services and rate classification for commercial, industrial or residential applications. Ability to work with frequent interruptions and changes in priorities. Ability to establish and maintain good working relationships with city employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires graduation with a Bachelor's degree from an accredited college or university with major coursework in a related field, plus five (5) years of experience providing customer service, two (2) years of which were in a lead or supervisory capacity. Experience may substitute for education up to a maximum of four (4) years.Do you meet these qualifications? Yes No * Describe your experience handling complex tier 2 escalations relative to metered utility accounts. (electric, water, gas). (Open Ended Question) * How many years of experience do you have working with a table based customer billing system and/or CC&B? 1 - 3 years 3 - 5 years 5+ years * Do you have at least two (2) years of experience actively managing the performance of on-site and telework staff in a fast-paced environment? Yes No * Please describe your experience actively managing the performance of on-site and telework staff in a fast-paced environment. In which position(s) listed on your application did you gain this experience? (Open Ended Question) * How many years of experience do you have mentoring, training and coaching staff including employee performance and addressing disciplinary issues. Less than 1 year 1-2 years 3-4 years 5+ years * Please describe in detail your experience as it relates to the question above. Be sure to include details such as job title/duties, work examples, dates, and employers. (Open Ended Question) * Select the statement that best describes your English/Spanish bilingual fluency level. I speak both English and Spanish fluently I speak some Spanish I understand some Spanish I am fluent in English only * If selected as a top candidate, do you agree to a criminal background investigation? Yes No Optional & Required Documents Required Documents Optional Documents
Minimum Qualifications Education and/or Equivalent Experience: Graduation from an accredited high school or equivalent, plus four (4) years experience in customer/consumer service for utility/construction or related services. Licenses or Certifications: Texas Class C Drivers License. Notes to Applicants WHEN COMPLETING THE CITY OF AUSTIN APPLICATION : The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Describe your specific experience for each position. Include all job duties, responsibilities, and employment dates. Any gaps in employment must have an explanation and dates of unemployment. Please be sure that your application is a reflection of your entire work history. Resumes will not be accepted. Statements such as "see resume" will not be accepted. You may use "N/A" for fields that are not applicable. Starting salary will be based on overall relevant experience from your employment application. Supplemental information or changes to your application will not be accepted after the job posting closes. The responses to the supplemental questions must reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information. We reserve the right to verify high school and college education for the top candidate(s). If you have any questions regarding your City of Austin employment application, please use the official City of Austin website: www.austintexas.gov Driving Requirement: This position requires a Texas Class C Drivers License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin's Driver Record Evaluation ( DRE ) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. The physical requirements of this position must be performed with or without reasonable accommodations. VETERAN INTERVIEW PREFERENCE : Military/Veterans must provide a copy of their DD214 verifying honorable discharge, at the time of initial interview to receive military/veteran interview preference. CRIMINAL HISTORY BACKGROUND CHECK : The top candidate will be subject to a minimum 10 year criminal history background check. FAIR LABOR STANDARDS ACT : This position is classified as NON - EXEMPT and may require to work additional hours outside of the normal schedule to include nights, weekends, and /or holidays. Pay Range Commensurate Hours Regular Work Schedule Monday- Friday. Hours: 6am- 3pm. Additional hours as needed. Job Close Date 08/18/2020 Type of Posting Reserved for City Employees Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Administrative Support Location St. Elmo Service Center Preferred Qualifications Minimum of 4 years' experience CC&B Customer Care Billing System Experience with New Electric Meter installations and Commercial Customers 3. Experience with AMANDA COA building permitting system Experience with Mobility Workforce Management or equivalent Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Communicates, mediates, and negotiates with customers to resolve complex meter/customer service issues and initiates the resolution of issues. 2. Provides information to citizens, external and internal customers, regarding organization, services operations, laws, policies and procedures. 3. Assist in policy/procedure development and implementation processes. 4. Extracts data from various databases containing historical data, utility installations, and inventory monitoring and produces statistical reports and detailed analysis of utility services. 5. Coordinates utility requirements for internal and external customers, determines proper equipment necessary to meet the customers utility demand. 6. Evaluates metering data, determining specialized needs, and assigns appropriate classification. 7. Resolves customer inquiries related to establishing utility services, billing processes and procedures, costs and service rates, service regulations, and availability of services. 8. Schedules and coordinates the deployment of field personnel delivering utility services, and ensures proper maintenance of utility equipment. 9. Researches and determines fiscal requirements in connection with subdivision development, re-subdivision and commercial utility service extensions. 10. Researches and investigates utility billing records and various technical utility service records to assess fees and charges from tampering, equipment failures, and billing errors. Responsibilities- Supervision and/or Leadership Exercised: May lead others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of city practice, policy and procedures. Knowledge of the applicable principles, laws, rules, regulations and practices of utility service operations. Knowledge utility billing procedures, fee schedules or rate structures. Knowledge of general construction practices. Skill in oral and written communication. Skill in using computers and related software. Skill in data analysis and problem solving. Skill in handling multiple tasks and prioritizing. Skill in planning and organizing. Skill in handling conflict and uncertain situations. Skill in interpreting blueprints plans and maps. Ability to work with frequent interruptions and changes in priorities. Ability to lead others. Ability to establish and maintain good working relationships with city employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Supplemental Questions Required fields are indicated with an asterisk (*). * The Utility Service Specialist Senior Minimum Qualifications are : Graduation from an accredited high school or equivalent, plus four (4) years experience in customer/consumer service for utility/construction or related services. Do you meet these minimum qualifications? Yes No * Please describe how you meet these minimum qualifications. Include the dates, companies and job titles correlating to your City of Austin job application work history. (Open Ended Question) * This position requires a Texas Class C Drivers License. Do you have a Texas Class C Drivers License or if selected for this position, do you have the ability to acquire a Texas Class C Drivers License by your hire date? Yes No * The City of Austin Driver Eligibility Standards require that External New Hires meet the City's Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No * Are you a current City of Austin employee? Yes No * Describe in details you experience with New Electric Meter installations and Commercial Customers. (Open Ended Question) * Please describe in detail your experience with AMANDA COA building permitting system. (Open Ended Question) * Describe your experience with Mobility Workforce Management or equivalent system. (Open Ended Question) * Please describe in detail your experience working with Customer Care Billing System (CC&B), include the total number of years. (Open Ended Question) * If selected as a top candidate, do you agree to a criminal background investigation? Yes No Optional & Required Documents Required DocumentsOptional Documents
Aug 04, 2020
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation from an accredited high school or equivalent, plus four (4) years experience in customer/consumer service for utility/construction or related services. Licenses or Certifications: Texas Class C Drivers License. Notes to Applicants WHEN COMPLETING THE CITY OF AUSTIN APPLICATION : The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Describe your specific experience for each position. Include all job duties, responsibilities, and employment dates. Any gaps in employment must have an explanation and dates of unemployment. Please be sure that your application is a reflection of your entire work history. Resumes will not be accepted. Statements such as "see resume" will not be accepted. You may use "N/A" for fields that are not applicable. Starting salary will be based on overall relevant experience from your employment application. Supplemental information or changes to your application will not be accepted after the job posting closes. The responses to the supplemental questions must reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information. We reserve the right to verify high school and college education for the top candidate(s). If you have any questions regarding your City of Austin employment application, please use the official City of Austin website: www.austintexas.gov Driving Requirement: This position requires a Texas Class C Drivers License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin's Driver Record Evaluation ( DRE ) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. The physical requirements of this position must be performed with or without reasonable accommodations. VETERAN INTERVIEW PREFERENCE : Military/Veterans must provide a copy of their DD214 verifying honorable discharge, at the time of initial interview to receive military/veteran interview preference. CRIMINAL HISTORY BACKGROUND CHECK : The top candidate will be subject to a minimum 10 year criminal history background check. FAIR LABOR STANDARDS ACT : This position is classified as NON - EXEMPT and may require to work additional hours outside of the normal schedule to include nights, weekends, and /or holidays. Pay Range Commensurate Hours Regular Work Schedule Monday- Friday. Hours: 6am- 3pm. Additional hours as needed. Job Close Date 08/18/2020 Type of Posting Reserved for City Employees Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Administrative Support Location St. Elmo Service Center Preferred Qualifications Minimum of 4 years' experience CC&B Customer Care Billing System Experience with New Electric Meter installations and Commercial Customers 3. Experience with AMANDA COA building permitting system Experience with Mobility Workforce Management or equivalent Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Communicates, mediates, and negotiates with customers to resolve complex meter/customer service issues and initiates the resolution of issues. 2. Provides information to citizens, external and internal customers, regarding organization, services operations, laws, policies and procedures. 3. Assist in policy/procedure development and implementation processes. 4. Extracts data from various databases containing historical data, utility installations, and inventory monitoring and produces statistical reports and detailed analysis of utility services. 5. Coordinates utility requirements for internal and external customers, determines proper equipment necessary to meet the customers utility demand. 6. Evaluates metering data, determining specialized needs, and assigns appropriate classification. 7. Resolves customer inquiries related to establishing utility services, billing processes and procedures, costs and service rates, service regulations, and availability of services. 8. Schedules and coordinates the deployment of field personnel delivering utility services, and ensures proper maintenance of utility equipment. 9. Researches and determines fiscal requirements in connection with subdivision development, re-subdivision and commercial utility service extensions. 10. Researches and investigates utility billing records and various technical utility service records to assess fees and charges from tampering, equipment failures, and billing errors. Responsibilities- Supervision and/or Leadership Exercised: May lead others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of city practice, policy and procedures. Knowledge of the applicable principles, laws, rules, regulations and practices of utility service operations. Knowledge utility billing procedures, fee schedules or rate structures. Knowledge of general construction practices. Skill in oral and written communication. Skill in using computers and related software. Skill in data analysis and problem solving. Skill in handling multiple tasks and prioritizing. Skill in planning and organizing. Skill in handling conflict and uncertain situations. Skill in interpreting blueprints plans and maps. Ability to work with frequent interruptions and changes in priorities. Ability to lead others. Ability to establish and maintain good working relationships with city employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Supplemental Questions Required fields are indicated with an asterisk (*). * The Utility Service Specialist Senior Minimum Qualifications are : Graduation from an accredited high school or equivalent, plus four (4) years experience in customer/consumer service for utility/construction or related services. Do you meet these minimum qualifications? Yes No * Please describe how you meet these minimum qualifications. Include the dates, companies and job titles correlating to your City of Austin job application work history. (Open Ended Question) * This position requires a Texas Class C Drivers License. Do you have a Texas Class C Drivers License or if selected for this position, do you have the ability to acquire a Texas Class C Drivers License by your hire date? Yes No * The City of Austin Driver Eligibility Standards require that External New Hires meet the City's Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No * Are you a current City of Austin employee? Yes No * Describe in details you experience with New Electric Meter installations and Commercial Customers. (Open Ended Question) * Please describe in detail your experience with AMANDA COA building permitting system. (Open Ended Question) * Describe your experience with Mobility Workforce Management or equivalent system. (Open Ended Question) * Please describe in detail your experience working with Customer Care Billing System (CC&B), include the total number of years. (Open Ended Question) * If selected as a top candidate, do you agree to a criminal background investigation? Yes No Optional & Required Documents Required DocumentsOptional Documents
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor's degree from an accredited college or university, plus five (5) years of experience in a related field. A Master's degree from an accredited college or university with major course work in a field related to the job may substitute for experience up to one (1) year. PhD. from an accredited college or university with major course work in a field related to the job may substitute for experience up to two (2) years. Licenses or Certifications: None. Notes to Applicants The Energy Market Analyst Senior role resides in the Energy Market Analysis & Resource Planning Group of Energy and Market Operations Division. This group is responsible for anywhere from 5 minutes to 20 years supporting various activities such as Resource Planning, Renewable Integration & Evaluation, Congestion Revenue Rights Auction, Load Forecasting, Fuel Planning, analyzing market conditions, power purchase evaluation, analyzing market design changes, etc. APPLICATION : The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. Describe your specific experience for each position. Include all job duties, responsibilities, and employment dates. Any gaps in employment must have an explanation and dates of unemployment. Statements such as "see resume" will not be accepted. You may use "N/A" for fields that are not applicable. Starting salary will be based on overall relevant experience from your employment application. The responses to the supplemental questions must reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information. We reserve the right to verify high school and college education for the top candidate(s). If you have any questions regarding your City of Austin employment application, please use the official website of the City of Austin as reference. www.austintexas.gov GOOD STANDING COA EMPLOYEES : Employees, in Good Standing, who are candidates within the department/division that the position resides in and who meet the minimum and preferred qualifications (if any) of the position will be included in the initial interview. Department/division employee must remain in Good Standing through the Top Candidate Selection phase at which time the Good Standing status will be re-verified. VETERAN INTERVIEW PREFERENCE : Military/Veterans must provide a copy of their DD214 verifying honorable discharge, at the time of initial interview to receive military/veteran interview preference. CRIMINAL HISTORY BACKGROUND CHECK : The top candidate will be subject to a minimum 10 year criminal history background check. CLOSING OF REQUISITION : Please note that Austin Energy may close the job posting at any time after 7 days from the date of the initial advertisement. Pay Range Commensurate Hours Monday through Friday. 8:00 a.m. to 5:00 p.m. May occasionally work evenings, weekends and holidays. Job Close Date 08/17/2020 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 721 Barton Springs Rd., Austin, TX 78704 Preferred Qualifications Experience with Nodal electricity market and analyzing Locational Marginal Prices and their impacts on transporting power; Experience with generation dispatch economics, asset valuation, power plant financial statements, and renewable source integration; Experience with modeling transmission systems, energy markets, utility operations, and/or LMP (Nodal) markets using stead-state and security-constrained unit commitment and economic dispatch models; Experience analyzing causes and cost impacts of Transmission Congestion; Experience with power/energy trading and electricity generation fuel markets; Experience with production cost models such as UPLAN /Aurora/Promod, etc.; Experience with SAS statistical programming languages such as R, Python, or other scripting language; Experience with BI tools such as Tableau or MS Power BI Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Determines optimum solutions for short-term and long-term generating capacity requirements. Designs, develops and implements complex load forecasting systems (based on unique time horizons) for use in Fuel and Electric Operations Planning. Designs, develops and implements software and solutions to facilitate wholesale power, fuel and hedging transactions. Develops and recommends optimum strategies to hedge transmission congestion risk. Designs, develops and implements solutions to facilitate Electric Reliability Council of Texas ( ERCOT ) Qualified Scheduling Entity ( QSE ) functions including scheduling, bidding, settlement and market monitoring . Provides technical expertise and participates in the ERCOT market design and development process. Determines unit commitment schedules for generating resources using generation simulation software. Determines dispatch schedules for generating resources using generation simulation software. Projects short-term and long-term energy consumption, energy cost, and generation requirements to serve Austin Energy (AE) system load. Performs quantitative analysis of the financial impacts of various power, fuel and hedging transaction opportunities. Procures, administers and utilizes AE's Electric System Generation Simulation/Production Costing models. Evaluates economics of projects related to Conservation, Renewable Energy and other projects that support AE's Strategic Plan. Provides the analytics for determining the sales of excess generation capacity and energy. Analyzes and validates generating unit heat rate curves and performance data. Conducts research and provides technical expertise regarding weather impacts to customer demand and power requirements. Responsibilities- Supervision and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of AE's wholesale fuel and energy requirements. Knowledge of the impacts of recent deregulation trends in the fuel and energy markets. Knowledge of applicable processes, techniques, and methods. Knowledge of federal, state, local laws, and ordinances governing fuel and energy markets. Skill in communicating effectively both orally and in writing to convey information in a clear and concise manner. Skill in handling multiple tasks in a fast pace environment. Skill in using computers and related software applications. Skill in analyzing complex data and solving problems. Ability to work with frequent interruptions and changes in priorities. Ability to quickly recognize and analyze irregular events. Ability to cross train in related areas. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications of this position are Graduation with a Bachelor's degree from an accredited college or university, plus five (5) years of experience in a related field. A Master's degree from an accredited college or university with major course work in a field related to the job may substitute for experience up to one (1) year. A PhD. from an accredited college or university with major course work in a field related to the job may substitute for experience up to two (2) years. Do you meet this requirement? Yes No * Please describe how you meet the minimum qualifications referenced above. Detail how you meet the educational requirements (if applicable), account for the years of related experience (if applicable), and explain any substitutions of experience for education, or vice-versa (if applicable). (Open Ended Question) * Rate your years of experience with Nodal Electricity Markets. Less than 1 year 1 to 3 years 3 to 5 years More than 5 years * Rate your experience in Asset evaluation/Power plant financials/Renewable resource integration. None Low Medium High * Rate your experience analyzing Locational Marginal Prices and their impacts on transporting power. None Low Medium High * Rate your years of experience in modeling of transmission systems, energy markets, utility operations, and/or LMP (Nodal) markets using steady-state and security-constrained unit commitment and economic-dispatch models analyzing Locational Marginal Prices and their impacts on transporting power. Less than 1 year 1-3 years 3-5 years More than 5 years * Do you have experience analyzing the causes and cost impacts of Transmission Congestion? Yes No * Do you have experience working with power plant or transmission dispatch operations? Yes No * Do you have knowledge of generation dispatch economics? Yes No * Rate your experience with power/energy trading and electricity generation fuel markets. None Low Medium High * Rate your experience with production cost models such as UPLAN/Aurora/Promod etc., and forecasting tools. None Low Medium High * Rate your experience using SAS statistical programming language, R, Python or any scripting language. None Low Medium High * Rate your experience using BI tools such as Tableau or Microsoft power BI. None Low Medium High * Indicate your highest skill level in Microsoft Excel. Beginner: skill level includes data entry, basic formatting (page setup, column width, etc.), creating spreadsheets, etc. Intermediate: skill level includes basic calculations, use of functions, complex formatting (cell manipulation, etc.), charts/graphs (static), etc. Advanced: skill level includes pivot tables, V Lookups, formula creation, use of functions for formula creation, etc. Expert: skill level includes macros creation, complex formula creation/manipulation, charts/graphs (dynamic), create database queries, etc. None of the Above * If identified as a top candidate, do you agree to a Criminal Background Investigation (CBI)? Yes No Optional & Required Documents Required Documents Optional Documents
Aug 04, 2020
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor's degree from an accredited college or university, plus five (5) years of experience in a related field. A Master's degree from an accredited college or university with major course work in a field related to the job may substitute for experience up to one (1) year. PhD. from an accredited college or university with major course work in a field related to the job may substitute for experience up to two (2) years. Licenses or Certifications: None. Notes to Applicants The Energy Market Analyst Senior role resides in the Energy Market Analysis & Resource Planning Group of Energy and Market Operations Division. This group is responsible for anywhere from 5 minutes to 20 years supporting various activities such as Resource Planning, Renewable Integration & Evaluation, Congestion Revenue Rights Auction, Load Forecasting, Fuel Planning, analyzing market conditions, power purchase evaluation, analyzing market design changes, etc. APPLICATION : The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. Describe your specific experience for each position. Include all job duties, responsibilities, and employment dates. Any gaps in employment must have an explanation and dates of unemployment. Statements such as "see resume" will not be accepted. You may use "N/A" for fields that are not applicable. Starting salary will be based on overall relevant experience from your employment application. The responses to the supplemental questions must reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information. We reserve the right to verify high school and college education for the top candidate(s). If you have any questions regarding your City of Austin employment application, please use the official website of the City of Austin as reference. www.austintexas.gov GOOD STANDING COA EMPLOYEES : Employees, in Good Standing, who are candidates within the department/division that the position resides in and who meet the minimum and preferred qualifications (if any) of the position will be included in the initial interview. Department/division employee must remain in Good Standing through the Top Candidate Selection phase at which time the Good Standing status will be re-verified. VETERAN INTERVIEW PREFERENCE : Military/Veterans must provide a copy of their DD214 verifying honorable discharge, at the time of initial interview to receive military/veteran interview preference. CRIMINAL HISTORY BACKGROUND CHECK : The top candidate will be subject to a minimum 10 year criminal history background check. CLOSING OF REQUISITION : Please note that Austin Energy may close the job posting at any time after 7 days from the date of the initial advertisement. Pay Range Commensurate Hours Monday through Friday. 8:00 a.m. to 5:00 p.m. May occasionally work evenings, weekends and holidays. Job Close Date 08/17/2020 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 721 Barton Springs Rd., Austin, TX 78704 Preferred Qualifications Experience with Nodal electricity market and analyzing Locational Marginal Prices and their impacts on transporting power; Experience with generation dispatch economics, asset valuation, power plant financial statements, and renewable source integration; Experience with modeling transmission systems, energy markets, utility operations, and/or LMP (Nodal) markets using stead-state and security-constrained unit commitment and economic dispatch models; Experience analyzing causes and cost impacts of Transmission Congestion; Experience with power/energy trading and electricity generation fuel markets; Experience with production cost models such as UPLAN /Aurora/Promod, etc.; Experience with SAS statistical programming languages such as R, Python, or other scripting language; Experience with BI tools such as Tableau or MS Power BI Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Determines optimum solutions for short-term and long-term generating capacity requirements. Designs, develops and implements complex load forecasting systems (based on unique time horizons) for use in Fuel and Electric Operations Planning. Designs, develops and implements software and solutions to facilitate wholesale power, fuel and hedging transactions. Develops and recommends optimum strategies to hedge transmission congestion risk. Designs, develops and implements solutions to facilitate Electric Reliability Council of Texas ( ERCOT ) Qualified Scheduling Entity ( QSE ) functions including scheduling, bidding, settlement and market monitoring . Provides technical expertise and participates in the ERCOT market design and development process. Determines unit commitment schedules for generating resources using generation simulation software. Determines dispatch schedules for generating resources using generation simulation software. Projects short-term and long-term energy consumption, energy cost, and generation requirements to serve Austin Energy (AE) system load. Performs quantitative analysis of the financial impacts of various power, fuel and hedging transaction opportunities. Procures, administers and utilizes AE's Electric System Generation Simulation/Production Costing models. Evaluates economics of projects related to Conservation, Renewable Energy and other projects that support AE's Strategic Plan. Provides the analytics for determining the sales of excess generation capacity and energy. Analyzes and validates generating unit heat rate curves and performance data. Conducts research and provides technical expertise regarding weather impacts to customer demand and power requirements. Responsibilities- Supervision and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of AE's wholesale fuel and energy requirements. Knowledge of the impacts of recent deregulation trends in the fuel and energy markets. Knowledge of applicable processes, techniques, and methods. Knowledge of federal, state, local laws, and ordinances governing fuel and energy markets. Skill in communicating effectively both orally and in writing to convey information in a clear and concise manner. Skill in handling multiple tasks in a fast pace environment. Skill in using computers and related software applications. Skill in analyzing complex data and solving problems. Ability to work with frequent interruptions and changes in priorities. Ability to quickly recognize and analyze irregular events. Ability to cross train in related areas. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications of this position are Graduation with a Bachelor's degree from an accredited college or university, plus five (5) years of experience in a related field. A Master's degree from an accredited college or university with major course work in a field related to the job may substitute for experience up to one (1) year. A PhD. from an accredited college or university with major course work in a field related to the job may substitute for experience up to two (2) years. Do you meet this requirement? Yes No * Please describe how you meet the minimum qualifications referenced above. Detail how you meet the educational requirements (if applicable), account for the years of related experience (if applicable), and explain any substitutions of experience for education, or vice-versa (if applicable). (Open Ended Question) * Rate your years of experience with Nodal Electricity Markets. Less than 1 year 1 to 3 years 3 to 5 years More than 5 years * Rate your experience in Asset evaluation/Power plant financials/Renewable resource integration. None Low Medium High * Rate your experience analyzing Locational Marginal Prices and their impacts on transporting power. None Low Medium High * Rate your years of experience in modeling of transmission systems, energy markets, utility operations, and/or LMP (Nodal) markets using steady-state and security-constrained unit commitment and economic-dispatch models analyzing Locational Marginal Prices and their impacts on transporting power. Less than 1 year 1-3 years 3-5 years More than 5 years * Do you have experience analyzing the causes and cost impacts of Transmission Congestion? Yes No * Do you have experience working with power plant or transmission dispatch operations? Yes No * Do you have knowledge of generation dispatch economics? Yes No * Rate your experience with power/energy trading and electricity generation fuel markets. None Low Medium High * Rate your experience with production cost models such as UPLAN/Aurora/Promod etc., and forecasting tools. None Low Medium High * Rate your experience using SAS statistical programming language, R, Python or any scripting language. None Low Medium High * Rate your experience using BI tools such as Tableau or Microsoft power BI. None Low Medium High * Indicate your highest skill level in Microsoft Excel. Beginner: skill level includes data entry, basic formatting (page setup, column width, etc.), creating spreadsheets, etc. Intermediate: skill level includes basic calculations, use of functions, complex formatting (cell manipulation, etc.), charts/graphs (static), etc. Advanced: skill level includes pivot tables, V Lookups, formula creation, use of functions for formula creation, etc. Expert: skill level includes macros creation, complex formula creation/manipulation, charts/graphs (dynamic), create database queries, etc. None of the Above * If identified as a top candidate, do you agree to a Criminal Background Investigation (CBI)? Yes No Optional & Required Documents Required Documents Optional Documents
Minimum Qualifications Education and/or Equivalent Experience: Graduation from an accredited high school or equivalent Three (3) years of experience in a field related to construction, maintenance, or operations, to include at least one (1) year of experience in repairing or maintaining water or related systems. Licenses and Certifications required: Valid Class "C" Texas Driver License. Must obtain Class D Water License issued by TCEQ within 12 months of hire. Class C Water Distribution License from TCEQ required before the expiration of Class D Water Distribution License. Notes to Applicants When completing the City of Austin employment application: A detailed, complete employment application helps us to better evaluate your qualifications, and will be used to determine salary if you are selected for the position. Please detail on the application any previous employment that you wish to be considered as part of your qualifications. Provide each job title and employment dates for all jobs included on the application. Please include contact information for previous employers. Your work history should include the duties you performed, any supervisory or lead responsibilities, and any equipment or computer software used. Please note that we are not accepting resumes so a complete application is essential. If you are selected to interview: Your skills and competencies for this job will be assessed prior to being invited to an in-person interview. A 70% or above on all the assessments is required to be considered for the next step. Pre-Employment Requirements: If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. If you are identified as a top candidate, verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution. Driving Requirement: This position requires a Valid Class "C" Texas Driver License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin's Driver Record Evaluation ( DRE ) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Work Environment: This position is in a heavy industrial setting and requires performing all duties associated with maintaining, repairing, and installing water meters in all weather conditions including extreme heat, cold and rain. Position will require adaptability and willingness to change or modify work load on demand and multitask. Requires working in environments which may have hazardous situations. Confined Space Entry and Physical Requirements: Candidates must be able to work in environments which may have hazardous atmospheres or in confined spaces where there is limited or restricted means for entry and exit, or where the activities of an employee are hindered. This position will require that you be able to perform duties with confidence climbing heights of up to 20 feet on ladders that support up to 300 lbs., descending into confined spaces up to 20 feet deep with the use of a SRL Body Harness that supports up to 283 lbs. (supported weight is a combination of body weight and up to 20 lbs of associated equipment), and lifting and/or carrying equipment or supplies weighing up to 50 lbs., unassisted. Candidates must be able to qualify for Austin Water's Respiratory Protection Program. Successful candidates must pass a pre-employment functional strength/agility test to be considered for this position. Technical Licensure: This position requires employees to obtain a Class "D" Water Distribution License from Texas Commission on Environmental Quality ( TCEQ ) within 12 months of employment. Must obtain Class "C" Water Distribution License before expiration of Class "D". TCEQ may restrict granting an occupational license to individuals with certain criminal convictions. To review TCEQ's criminal conviction guidelines, go online to http://www.tceq.texas.gov/licensing. All Austin Water worksite locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any AW worksite - including construction sites, parking lot, garage or in any personal vehicle located on the premises. Pay Range $19.08 - $23.85 Hours Monday - Friday, 7:30 AM to 4:00 PM. May be required to work extended hours, modified shift work, on-call and call back, after hour emergency work, bad weather days and holidays as required by business need. Job Close Date 08/17/2020 Type of Posting External Department Austin Water Utility Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location Webberville Service Center: 2600 Webberville Rd Preferred Qualifications Two (2) years water meter repair, exchange, testing or reading experience with meters ranging from 5/8" domestic to 2" commercial Experience using the following equipment: air compressor, motorized pump, hand/power tools Experience with computer maintenance management systems, Microsoft Office (Word, Excel, & Outlook), and geographic information system programs TCEQ Class D Water Distribution License or higher Experience and ability to work in confined spaces using confined space entry equipment Knowledge of customer service techniques and skills Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Repairs, installs, maintains, and tests water meters, fire hydrant meters, and water valves. 2. Checks; refills; and changes fluids, belts, hoses, and safety features on trucks, pumps, and equipment. 3. Reviews plans and specification of work assignments. 4. Operates and uses a variety of powered and unpowered equipment. 5. Conducts flow tests on water meters. 6. Reads and interprets meters, gauges, maps, and profiles. 7. Records data and completes reports. 8. Determines methods, operations, and sequences; and sets procedures for assigned work. 9. Evaluates quality of work in progress and upon completion; directs and assists in grounds maintenance activities, ensuring proper restoration of property and cleanup. 10. Acts as a member of confined space entry team and may serve as entrant, attendant, or team lead. Responsibilities - Supervisor and/or Leadership Exercised: None. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of water meter maintenance. Knowledge of Federal, State, and Local laws. Knowledge of City practices, policies, and procedures. Knowledge of safety practices and procedures. Skill in oral and written communication. Skill in handling multiple tasks and prioritizing. Skill in data analysis and problem solving. Ability to operate power tools. Ability to read diagrams and technical drawings. Ability to understand and follow written and verbal instructions. Ability to establish and maintain good working relationships with other City employees and the public. Ability to work in confined spaces up to one hundred (100) feet deep, requiring the use of SRL Body Harness that supports up to two hundred eighty-three (283) pounds. Ability to climb to heights of twenty (20) feet on ladders that support up to three hundred (300) pounds. Ability to use SCBSA and operate other breathing apparatus and respirators. Ability to lift and carry equipment and supplies weighing up to fifty (50) pounds, unassisted. Ability to work in hazardous environments with exposure to hazardous chemicals, solvents, and adverse weather conditions. Ability to work various shifts, on-call, and/or call back hours. Ability to meet and maintain driver eligibility standards detailed in the City of Austin Driver Safety Program. Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires graduation from high school or equivalent plus three (3) years of experience in a field related to construction, maintenance or operations, to include at least one (1) year of experience in repairing or maintaining water or related systems. Do you meet these requirements? Yes No * This position will require that you be able to perform duties with confidence climbing heights in excess of 20 feet on ladders that support up to 300 lbs., descending into confined spaces up to 30 feet deep with the use of a SRL Body Harness that supports up to 280 lbs. (body weight and up to 15 lbs. of equipment combined), and lifting and or carrying equipment or supplies weighting up to 50 lbs., unassisted. Will you be able to fulfill these essential job functions with or without reasonable accommodations? Yes No * This position requires a Valid Class "C" Texas Driver License. Do you have a Valid Class "C" Texas Driver License or if selected for this position, do you have the ability to acquire a Valid Class "C" Texas Driver License by your hire date? Yes No * The City of Austin Driver Eligibility Standards require that External New Hires meet the City's Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No * How many years of construction, maintenance operations, or related field experience do you have? Less than 3 years 3 to 4 years 4 to 5 years More than 5 years * How many years of experience do you have in repairing or maintaining water or related systems? Less than 1 year 1 to 2 years 2 to 3 years 3 to 4 years 4 to 5 years More than 5 years * Describe your experience repairing, exchanging, testing or reading water meters to include the type and size of the meter. (Open Ended Question) * Describe your experience using any of the following: air compressor, motorized pump, hand tools, or power tools. Be sure to provide examples. (Open Ended Question) * Which of the following best describes your proficiency with Microsoft Office Suite, specifically with Word, Excel, and Outlook? No experience Basic: create/edit simple documents, spreadsheets, & emails Intermediate: create/edit a variety of documents & spreadsheets; reformat document features such as color, font style and size of text, change page size/width, & filter/sort data fields Advanced: create/edit complex documents & spreadsheets; integrate features such as tables, charts, mathematic formulas, hyperlinks, graphics; data/mail merge, import data from one document to another * Please describe your experience with computer work order systems (e.g. Maximo, Hansen, IPS8, Facility Dude), GIS, and other internet-based programs. Include examples and your level of proficiency (basic, intermediate, or advanced) for each one. (Open Ended Question) * Do you have confined space entry experience? If so, please describe. (Open Ended Question) * Please select the type of TCEQ Water Distribution License that you possess. I have a current TCEQ Class A Water Distribution License. I have a current TCEQ Class B Water Distribution License. I have a current TCEQ Class C Water Distribution License. I have a current TCEQ Class D Water Distribution License. I do not have a current TCEQ Water Distribution License. * How many years of customer service experience do you have dealing with the public/citizens? No experience Less than 1 year 1-2 years 2-3 years 3-4 years 4-5 years More than 5 years * Were you referred to this opportunity by an Austin Water employee? If yes, please provide the employee's full name. (Open Ended Question) Optional & Required Documents Required DocumentsOptional Documents
Aug 04, 2020
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation from an accredited high school or equivalent Three (3) years of experience in a field related to construction, maintenance, or operations, to include at least one (1) year of experience in repairing or maintaining water or related systems. Licenses and Certifications required: Valid Class "C" Texas Driver License. Must obtain Class D Water License issued by TCEQ within 12 months of hire. Class C Water Distribution License from TCEQ required before the expiration of Class D Water Distribution License. Notes to Applicants When completing the City of Austin employment application: A detailed, complete employment application helps us to better evaluate your qualifications, and will be used to determine salary if you are selected for the position. Please detail on the application any previous employment that you wish to be considered as part of your qualifications. Provide each job title and employment dates for all jobs included on the application. Please include contact information for previous employers. Your work history should include the duties you performed, any supervisory or lead responsibilities, and any equipment or computer software used. Please note that we are not accepting resumes so a complete application is essential. If you are selected to interview: Your skills and competencies for this job will be assessed prior to being invited to an in-person interview. A 70% or above on all the assessments is required to be considered for the next step. Pre-Employment Requirements: If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. If you are identified as a top candidate, verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution. Driving Requirement: This position requires a Valid Class "C" Texas Driver License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin's Driver Record Evaluation ( DRE ) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Work Environment: This position is in a heavy industrial setting and requires performing all duties associated with maintaining, repairing, and installing water meters in all weather conditions including extreme heat, cold and rain. Position will require adaptability and willingness to change or modify work load on demand and multitask. Requires working in environments which may have hazardous situations. Confined Space Entry and Physical Requirements: Candidates must be able to work in environments which may have hazardous atmospheres or in confined spaces where there is limited or restricted means for entry and exit, or where the activities of an employee are hindered. This position will require that you be able to perform duties with confidence climbing heights of up to 20 feet on ladders that support up to 300 lbs., descending into confined spaces up to 20 feet deep with the use of a SRL Body Harness that supports up to 283 lbs. (supported weight is a combination of body weight and up to 20 lbs of associated equipment), and lifting and/or carrying equipment or supplies weighing up to 50 lbs., unassisted. Candidates must be able to qualify for Austin Water's Respiratory Protection Program. Successful candidates must pass a pre-employment functional strength/agility test to be considered for this position. Technical Licensure: This position requires employees to obtain a Class "D" Water Distribution License from Texas Commission on Environmental Quality ( TCEQ ) within 12 months of employment. Must obtain Class "C" Water Distribution License before expiration of Class "D". TCEQ may restrict granting an occupational license to individuals with certain criminal convictions. To review TCEQ's criminal conviction guidelines, go online to http://www.tceq.texas.gov/licensing. All Austin Water worksite locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any AW worksite - including construction sites, parking lot, garage or in any personal vehicle located on the premises. Pay Range $19.08 - $23.85 Hours Monday - Friday, 7:30 AM to 4:00 PM. May be required to work extended hours, modified shift work, on-call and call back, after hour emergency work, bad weather days and holidays as required by business need. Job Close Date 08/17/2020 Type of Posting External Department Austin Water Utility Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location Webberville Service Center: 2600 Webberville Rd Preferred Qualifications Two (2) years water meter repair, exchange, testing or reading experience with meters ranging from 5/8" domestic to 2" commercial Experience using the following equipment: air compressor, motorized pump, hand/power tools Experience with computer maintenance management systems, Microsoft Office (Word, Excel, & Outlook), and geographic information system programs TCEQ Class D Water Distribution License or higher Experience and ability to work in confined spaces using confined space entry equipment Knowledge of customer service techniques and skills Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Repairs, installs, maintains, and tests water meters, fire hydrant meters, and water valves. 2. Checks; refills; and changes fluids, belts, hoses, and safety features on trucks, pumps, and equipment. 3. Reviews plans and specification of work assignments. 4. Operates and uses a variety of powered and unpowered equipment. 5. Conducts flow tests on water meters. 6. Reads and interprets meters, gauges, maps, and profiles. 7. Records data and completes reports. 8. Determines methods, operations, and sequences; and sets procedures for assigned work. 9. Evaluates quality of work in progress and upon completion; directs and assists in grounds maintenance activities, ensuring proper restoration of property and cleanup. 10. Acts as a member of confined space entry team and may serve as entrant, attendant, or team lead. Responsibilities - Supervisor and/or Leadership Exercised: None. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of water meter maintenance. Knowledge of Federal, State, and Local laws. Knowledge of City practices, policies, and procedures. Knowledge of safety practices and procedures. Skill in oral and written communication. Skill in handling multiple tasks and prioritizing. Skill in data analysis and problem solving. Ability to operate power tools. Ability to read diagrams and technical drawings. Ability to understand and follow written and verbal instructions. Ability to establish and maintain good working relationships with other City employees and the public. Ability to work in confined spaces up to one hundred (100) feet deep, requiring the use of SRL Body Harness that supports up to two hundred eighty-three (283) pounds. Ability to climb to heights of twenty (20) feet on ladders that support up to three hundred (300) pounds. Ability to use SCBSA and operate other breathing apparatus and respirators. Ability to lift and carry equipment and supplies weighing up to fifty (50) pounds, unassisted. Ability to work in hazardous environments with exposure to hazardous chemicals, solvents, and adverse weather conditions. Ability to work various shifts, on-call, and/or call back hours. Ability to meet and maintain driver eligibility standards detailed in the City of Austin Driver Safety Program. Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires graduation from high school or equivalent plus three (3) years of experience in a field related to construction, maintenance or operations, to include at least one (1) year of experience in repairing or maintaining water or related systems. Do you meet these requirements? Yes No * This position will require that you be able to perform duties with confidence climbing heights in excess of 20 feet on ladders that support up to 300 lbs., descending into confined spaces up to 30 feet deep with the use of a SRL Body Harness that supports up to 280 lbs. (body weight and up to 15 lbs. of equipment combined), and lifting and or carrying equipment or supplies weighting up to 50 lbs., unassisted. Will you be able to fulfill these essential job functions with or without reasonable accommodations? Yes No * This position requires a Valid Class "C" Texas Driver License. Do you have a Valid Class "C" Texas Driver License or if selected for this position, do you have the ability to acquire a Valid Class "C" Texas Driver License by your hire date? Yes No * The City of Austin Driver Eligibility Standards require that External New Hires meet the City's Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No * How many years of construction, maintenance operations, or related field experience do you have? Less than 3 years 3 to 4 years 4 to 5 years More than 5 years * How many years of experience do you have in repairing or maintaining water or related systems? Less than 1 year 1 to 2 years 2 to 3 years 3 to 4 years 4 to 5 years More than 5 years * Describe your experience repairing, exchanging, testing or reading water meters to include the type and size of the meter. (Open Ended Question) * Describe your experience using any of the following: air compressor, motorized pump, hand tools, or power tools. Be sure to provide examples. (Open Ended Question) * Which of the following best describes your proficiency with Microsoft Office Suite, specifically with Word, Excel, and Outlook? No experience Basic: create/edit simple documents, spreadsheets, & emails Intermediate: create/edit a variety of documents & spreadsheets; reformat document features such as color, font style and size of text, change page size/width, & filter/sort data fields Advanced: create/edit complex documents & spreadsheets; integrate features such as tables, charts, mathematic formulas, hyperlinks, graphics; data/mail merge, import data from one document to another * Please describe your experience with computer work order systems (e.g. Maximo, Hansen, IPS8, Facility Dude), GIS, and other internet-based programs. Include examples and your level of proficiency (basic, intermediate, or advanced) for each one. (Open Ended Question) * Do you have confined space entry experience? If so, please describe. (Open Ended Question) * Please select the type of TCEQ Water Distribution License that you possess. I have a current TCEQ Class A Water Distribution License. I have a current TCEQ Class B Water Distribution License. I have a current TCEQ Class C Water Distribution License. I have a current TCEQ Class D Water Distribution License. I do not have a current TCEQ Water Distribution License. * How many years of customer service experience do you have dealing with the public/citizens? No experience Less than 1 year 1-2 years 2-3 years 3-4 years 4-5 years More than 5 years * Were you referred to this opportunity by an Austin Water employee? If yes, please provide the employee's full name. (Open Ended Question) Optional & Required Documents Required DocumentsOptional Documents
Minimum Qualifications Graduation with a Doctor of Medicine or Doctor of Osteopathic Medicine from a college or university accredited by the Liaison Committee on Medical Education, and a Master's Degree from an accredited college or university with major course work in a field related to Public Health, plus six (6) years of experience in public health or a related field, including four (4) years of experience which were in progressively responsible supervisory/management/administrative capacity. Additional experience in a related capacity may substitute for the Master's degree. Licenses and Certifications Required: Licensed to practice medicine in Texas. Current Drug Enforcement Administration ( DEA ) registration certificate for Controlled Substances for the purpose of writing prescriptions. Board certification in a medical specialty. Notes to Applicants The Medical Director, Public Health recruitment will be led by GovHRUSA. To be considered, candidates must submit a comprehensive resume, cover letter, and contact information for three professional references to GovHRjobs.com. Interested candidates should apply by the close of business on May 15, 2020. Click here to view and download a brochure on more information about this opportunity. Confidential inquiries are welcomed by contacting 847-380-3243. Prior to final interviews, candidates will be required to sign a release form to authorize verification of employment history, degrees obtained, and other certifications. Pay Range Commensurate Hours 8:00 A.M. - 5:00 P.M. or as required by business needs; position will attend evening meetings as required Job Close Date Type of Posting External Department Austin Public Health Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 7201 Levander Loop, Austin, TX 78702 Preferred Qualifications Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Performs the duties of local Health Authority as described in State statute (i.e., quarantine, required reporting of infectious diseases, birth and death records), City ordinance, and County regulations. 2. Establishes, maintains, and enforces quarantine in Austin/Travis County. 3. Provides medical leadership in monitoring and responding to potential disease outbreaks. 4. Ensures that all medical-related activities in the department are performed in accordance with applicable license, regulatory, and accreditation standards, including consistent quality assurance standards. 5. Provides direct clinical services as assigned. 6. Advises local physicians concerning communicable disease and other public health concerns. 7. Communicates to the media regarding public health issues as assigned. 8. Serves on department team for emergency operations and public health preparedness. 9. Serves as Department Assistant Director for medical-related services. 10. Provides supervisory and/or leadership responsibilities. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of the principles and practices of general preventive medicine and infectious diseases, including epidemiology. Knowledge of State and Federal laws pertaining to medicine. Knowledge of public health preparedness and response. Knowledge of, and understanding of, ethics and public good; is concerned with public trust. Knowledge of principles of culture, cultural competency and cultural humility. Skill in establishing and maintaining effective working relationships with other City/County employees, patients and their families, the general public, community, advocacy groups, elected officials, members of the medical profession, governmental bodies, and the media. Ability to perform medical examinations, make diagnoses, and prescribe and perform appropriate medical care. Ability to monitor and evaluate medical programs and services and ensure all medical activities are performed in accordance with applicable license, regulatory, and accreditation standards and requirements. Ability to maintain strict confidentiality as required by HIPAA and other Texas privacy laws. Ability to work professionally and ethically in a multi-cultural team setting. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). Optional & Required Documents Required Documents Optional Documents
Aug 03, 2020
Full Time
Minimum Qualifications Graduation with a Doctor of Medicine or Doctor of Osteopathic Medicine from a college or university accredited by the Liaison Committee on Medical Education, and a Master's Degree from an accredited college or university with major course work in a field related to Public Health, plus six (6) years of experience in public health or a related field, including four (4) years of experience which were in progressively responsible supervisory/management/administrative capacity. Additional experience in a related capacity may substitute for the Master's degree. Licenses and Certifications Required: Licensed to practice medicine in Texas. Current Drug Enforcement Administration ( DEA ) registration certificate for Controlled Substances for the purpose of writing prescriptions. Board certification in a medical specialty. Notes to Applicants The Medical Director, Public Health recruitment will be led by GovHRUSA. To be considered, candidates must submit a comprehensive resume, cover letter, and contact information for three professional references to GovHRjobs.com. Interested candidates should apply by the close of business on May 15, 2020. Click here to view and download a brochure on more information about this opportunity. Confidential inquiries are welcomed by contacting 847-380-3243. Prior to final interviews, candidates will be required to sign a release form to authorize verification of employment history, degrees obtained, and other certifications. Pay Range Commensurate Hours 8:00 A.M. - 5:00 P.M. or as required by business needs; position will attend evening meetings as required Job Close Date Type of Posting External Department Austin Public Health Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 7201 Levander Loop, Austin, TX 78702 Preferred Qualifications Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Performs the duties of local Health Authority as described in State statute (i.e., quarantine, required reporting of infectious diseases, birth and death records), City ordinance, and County regulations. 2. Establishes, maintains, and enforces quarantine in Austin/Travis County. 3. Provides medical leadership in monitoring and responding to potential disease outbreaks. 4. Ensures that all medical-related activities in the department are performed in accordance with applicable license, regulatory, and accreditation standards, including consistent quality assurance standards. 5. Provides direct clinical services as assigned. 6. Advises local physicians concerning communicable disease and other public health concerns. 7. Communicates to the media regarding public health issues as assigned. 8. Serves on department team for emergency operations and public health preparedness. 9. Serves as Department Assistant Director for medical-related services. 10. Provides supervisory and/or leadership responsibilities. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of the principles and practices of general preventive medicine and infectious diseases, including epidemiology. Knowledge of State and Federal laws pertaining to medicine. Knowledge of public health preparedness and response. Knowledge of, and understanding of, ethics and public good; is concerned with public trust. Knowledge of principles of culture, cultural competency and cultural humility. Skill in establishing and maintaining effective working relationships with other City/County employees, patients and their families, the general public, community, advocacy groups, elected officials, members of the medical profession, governmental bodies, and the media. Ability to perform medical examinations, make diagnoses, and prescribe and perform appropriate medical care. Ability to monitor and evaluate medical programs and services and ensure all medical activities are performed in accordance with applicable license, regulatory, and accreditation standards and requirements. Ability to maintain strict confidentiality as required by HIPAA and other Texas privacy laws. Ability to work professionally and ethically in a multi-cultural team setting. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). Optional & Required Documents Required Documents Optional Documents
Minimum Qualifications Graduation from an accredited four (4) year college or university with major coursework in a related field to Business, Engineering, Architecture, Real Estate or related field plus four (4) years of related experience in facility maintenance or management, two of which must have been in a management capacity, OR Master's Degree in Business, Engineering, Architecture or Real Estate or related may substitute for one (1) year of the required years of experience. Licenses or Certifications: Any required licenses or certifications. Requires a valid driver's license. Notes to Applicants Interested candidates should apply by Monday, November 18, 2019. Electronic submittals are strongly preferred. To apply@ralphandersen.com and should include a compelling cover letter and comprehensive resume. Confidential resume and cover letter electronically to Greg Nelson at inquiries are welcomed to Mr. Greg Nelson at (916) 6304900. This exciting opportunity can be found by clicking below: Building Services Deputy Officer Brochure Prior to final interviews, candidates will be required to sign a release form to authorize verifications to be conducted including degrees obtained and other certifications. Pay Range Commensurate Hours 8:00 - 5:00 pm or as required by business needs Job Close Date Type of Posting External Department Building Services Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 411 Chicon Street, Austin, Tx 78702 Preferred Qualifications The City of Austin seeks to hire a highly qualified Building Services Deputy Officer, a senior management position, to support the Building Services Officer in directing the operations, strategic direction, and asset management services for 260 facilities encompassing 6.3 million square feet distributed over a 300 square miles. The Building Services Department provides strategic facilities planning, custodial, carpentry, plumbing, HVAC , electrical, security, locksmith, property management, safety, project management, and mail services for city facilities. The City of Austin is the fastest growing city in the country; a fact which is driving increased service demand for City programs and operations. Helping the Building Services Officer manage the impacts of this growth on City building infrastructure to support City programs and services is a key role of this position. In the last eighteen months, Building Services transitioned from a division into a City department and is in the process of transforming from a fix-on-failure reactive maintenance culture into a proactive and strategic asset management organization. As a separate department, leadership must interface with senior executives and elected officials regarding relevant policies, performance, planning, and budget. The ideal candidate will be comfortable communicating and working with the City's senior executives, elected officials, and other agencies. The Deputy Officer will be responsible for recommendations regarding deferred maintenance, capital renewal, and operational efficiencies including service delivery means and methods, leadership and governance over the department's operational wing. This new leadership position will provide visionary operational perspective to optimize building infrastructure reliability, sustainability, and efficiency. Candidates should have strong facilities operational experience including an understanding of best work practices for custodial, trades, project, and property management functions in the department. Demonstrated ability in preventative maintenance methodologies and skill with developing front line employees into cohesive, integrated teams is desired. Sustainability is a cornerstone of City operations hence candidates should have strong knowledge of USGB LEED standards, and other related systems in energy management, Green Seal, and waste reduction programs. This position will assist with the implementation of a proactive and strategic asset management model. The Deputy Building Services Officer will have skill in the collection, analysis, and management of data related to systems measuring building performance, operational efficiency, and increase return on investment. This senior leader should possess demonstrated experience in building a culture of continuous improvement using performance excellence models that emphasize: leadership, workforce development, customer focus, process design/improvement, technology, strategic planning, and results. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Assists with the management, operations and maintenance of City of Austin facilities and property to ensure effectiveness and efficiency. 2. Participates in the development and implementation of goals, objectives, policies and priorities for assigned service areas, programs and operations; recommends and administers policies and procedures. Monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; recommends, within division and departmental policy, appropriate service and staffing levels. 3. Monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; recommends, within division and departmental policy, appropriate service and staffing levels. 4. Oversees and administers the daily operations of the building maintenance. 5. Participates in the development and administration of Building Services annual budget, participates in the forecast of funds needed for staffing, equipment, materials, and supplies; monitors and approves expenditures and implements adjustments. 6. Oversees the activities for safety programs for assigned sections and work groups and oversees the planning for safety programs and activities; ensures compliance with safety and environmental requirements. 7. Oversees and participates in providing customer service to internal and external customers; responds to and resolves difficult and sensitive citizen inquiries and complaints. 8. Provides financial managerial reports as required. 9. Assists with development and monitoring of operations and maintenance, capital budgets and responds to deviations from cost/time line projections. 10. Assists with development and implementation of Building Services business plans that promotes completion of the overall City of Austin business/strategic plans and initiatives. Responsibilities- Supervision and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection, training, evaluation, counseling and recommendation for dismissal. . Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of municipal asset utilization and regulatory and legislative issues. Knowledge of building maintenance, practices, issues and policies. Knowledge of real estate management processes, practices, issues and policies. Knowledge of safety practices and procedures. Knowledge of supervisory and managerial techniques and methods. Knowledge of city practice, policy and procedures. Knowledge of fiscal planning and budget preparation. Skill in oral and written communication. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software. Skill in data analysis and problem solving. Skill in planning an organizing. Ability to structure a complex organization to meet changing environments. Ability to establish and maintain good working relationships with other City employees and the public. Ability to quickly recognize, analyze and respond to irregular events and emergencies. Ability to work with frequent interruptions and changes in priorities Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). Optional & Required Documents Required Documents Optional Documents
Aug 03, 2020
Full Time
Minimum Qualifications Graduation from an accredited four (4) year college or university with major coursework in a related field to Business, Engineering, Architecture, Real Estate or related field plus four (4) years of related experience in facility maintenance or management, two of which must have been in a management capacity, OR Master's Degree in Business, Engineering, Architecture or Real Estate or related may substitute for one (1) year of the required years of experience. Licenses or Certifications: Any required licenses or certifications. Requires a valid driver's license. Notes to Applicants Interested candidates should apply by Monday, November 18, 2019. Electronic submittals are strongly preferred. To apply@ralphandersen.com and should include a compelling cover letter and comprehensive resume. Confidential resume and cover letter electronically to Greg Nelson at inquiries are welcomed to Mr. Greg Nelson at (916) 6304900. This exciting opportunity can be found by clicking below: Building Services Deputy Officer Brochure Prior to final interviews, candidates will be required to sign a release form to authorize verifications to be conducted including degrees obtained and other certifications. Pay Range Commensurate Hours 8:00 - 5:00 pm or as required by business needs Job Close Date Type of Posting External Department Building Services Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 411 Chicon Street, Austin, Tx 78702 Preferred Qualifications The City of Austin seeks to hire a highly qualified Building Services Deputy Officer, a senior management position, to support the Building Services Officer in directing the operations, strategic direction, and asset management services for 260 facilities encompassing 6.3 million square feet distributed over a 300 square miles. The Building Services Department provides strategic facilities planning, custodial, carpentry, plumbing, HVAC , electrical, security, locksmith, property management, safety, project management, and mail services for city facilities. The City of Austin is the fastest growing city in the country; a fact which is driving increased service demand for City programs and operations. Helping the Building Services Officer manage the impacts of this growth on City building infrastructure to support City programs and services is a key role of this position. In the last eighteen months, Building Services transitioned from a division into a City department and is in the process of transforming from a fix-on-failure reactive maintenance culture into a proactive and strategic asset management organization. As a separate department, leadership must interface with senior executives and elected officials regarding relevant policies, performance, planning, and budget. The ideal candidate will be comfortable communicating and working with the City's senior executives, elected officials, and other agencies. The Deputy Officer will be responsible for recommendations regarding deferred maintenance, capital renewal, and operational efficiencies including service delivery means and methods, leadership and governance over the department's operational wing. This new leadership position will provide visionary operational perspective to optimize building infrastructure reliability, sustainability, and efficiency. Candidates should have strong facilities operational experience including an understanding of best work practices for custodial, trades, project, and property management functions in the department. Demonstrated ability in preventative maintenance methodologies and skill with developing front line employees into cohesive, integrated teams is desired. Sustainability is a cornerstone of City operations hence candidates should have strong knowledge of USGB LEED standards, and other related systems in energy management, Green Seal, and waste reduction programs. This position will assist with the implementation of a proactive and strategic asset management model. The Deputy Building Services Officer will have skill in the collection, analysis, and management of data related to systems measuring building performance, operational efficiency, and increase return on investment. This senior leader should possess demonstrated experience in building a culture of continuous improvement using performance excellence models that emphasize: leadership, workforce development, customer focus, process design/improvement, technology, strategic planning, and results. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Assists with the management, operations and maintenance of City of Austin facilities and property to ensure effectiveness and efficiency. 2. Participates in the development and implementation of goals, objectives, policies and priorities for assigned service areas, programs and operations; recommends and administers policies and procedures. Monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; recommends, within division and departmental policy, appropriate service and staffing levels. 3. Monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; recommends, within division and departmental policy, appropriate service and staffing levels. 4. Oversees and administers the daily operations of the building maintenance. 5. Participates in the development and administration of Building Services annual budget, participates in the forecast of funds needed for staffing, equipment, materials, and supplies; monitors and approves expenditures and implements adjustments. 6. Oversees the activities for safety programs for assigned sections and work groups and oversees the planning for safety programs and activities; ensures compliance with safety and environmental requirements. 7. Oversees and participates in providing customer service to internal and external customers; responds to and resolves difficult and sensitive citizen inquiries and complaints. 8. Provides financial managerial reports as required. 9. Assists with development and monitoring of operations and maintenance, capital budgets and responds to deviations from cost/time line projections. 10. Assists with development and implementation of Building Services business plans that promotes completion of the overall City of Austin business/strategic plans and initiatives. Responsibilities- Supervision and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection, training, evaluation, counseling and recommendation for dismissal. . Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of municipal asset utilization and regulatory and legislative issues. Knowledge of building maintenance, practices, issues and policies. Knowledge of real estate management processes, practices, issues and policies. Knowledge of safety practices and procedures. Knowledge of supervisory and managerial techniques and methods. Knowledge of city practice, policy and procedures. Knowledge of fiscal planning and budget preparation. Skill in oral and written communication. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software. Skill in data analysis and problem solving. Skill in planning an organizing. Ability to structure a complex organization to meet changing environments. Ability to establish and maintain good working relationships with other City employees and the public. Ability to quickly recognize, analyze and respond to irregular events and emergencies. Ability to work with frequent interruptions and changes in priorities Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). Optional & Required Documents Required Documents Optional Documents
Minimum Qualifications Education and/or Equivalent Experience: Bachelor's Degree in related field plus five (5) years of related experience. Two (2) years of which were in a lead capacity. Any equivalent combination of education and/or experience may be considered for the above. Licenses and Certifications Required: None. Notes to Applicants TRAVEL : If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program , you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. CRIMINAL BACKGROUND INVESTIGATION : Job Offer is contingent on passing a Criminal Background Investigation. EDUCATION : Education verification will be conducted on the top candidate. ENVIRONMENTAL FACTORS : Must be able to work in various types of weather conditions and terrains (e.g. conducting field work/site visits/surveys). PHYSICAL REQUIREMENTS : Must be able to carry/lift/push/pull up to 50 lbs. Ability to climb/sit/stand/bend/stoop/walk/squat/kneel/reach above shoulder level to conduct field work/site visits/surveys. EMPLOYMENT APPLICATION : ABOUT YOUR EMPLOYMENT APPLICATION (Please read carefully): When completing the City of Austin Employment Application: -Include details on the application of prior or current work history with the City of Austin. -A resume must be submitted with the employment application, but does not substitute for a complete employment application. -A detailed and complete employment application will help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. -Include any previous employment that you wish to be considered as part of your qualifications and relevant experience. -Your work history must include employer name and address, job title, supervisor's name and phone number, the month and year of employment and whether it was full or part-time work. Each work history should include a detailed description of the work you performed. We do not accept "See Resume" and your application will be considered incomplete. -Any relevant work history on the resume must be reflected in the employment application in order to be considered. A cover letter and resume must be submitted in order to be considered for this position. Pay Range Commensurate Hours 40 hours per week, Monday through Friday. May require working outside of normal business hours, including weekends and holidays, as dictated by business needs. Job Close Date 08/31/2020 Type of Posting External Department Watershed Protection Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 9200 Sherman Rd., Austin, TX 78742 Preferred Qualifications Extensive experience with emergency response. Extensive experience with management of natural and engineered storm water conveyance assets. Extensive experience with ecosystem restoration projects. Extensive experience with regulatory compliance. Extensive experience with budget development, monitoring, reporting, and forecasting. Extensive experience with managing multiple work groups, work efforts and schedules; particularly from remote work locations in extreme work conditions. Experience developing and managing performance metrics. Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Direct the programs/projects/activities of the division/section. 2. Prepare and monitors division/section budget. 3. Set division policy and ensure division is aligned with Department goals. 4. Oversee/perform contract development, preparation, and monitoring. 5. Perform economic forecasting and evaluation of division/section related programs. 6. Prepares financial summaries/reports for management review. 7. Develop/establish goals and priorities for departmental programs. 8. Provide review of and/or prepare technical reports. 9. Conduct needs assessment studies. 10. Evaluate program operations for effectiveness and efficiency to include workforce utilization. 11. Ensure compliance with federal, state, and city codes, ordinances and regulations. 12. Enforce quality assurance/quality control initiatives. 13. Serve as member of and/or coordinate with various boards, commissions, etc. 14. Provide technical advice and assistance to citizens, City Management, contractors, etc. 15. Perform short term, long term planning. 16. Promotes a safety program within the Division for all employees. 17. Ensures Compliance with Division performance measures. Responsibilities- Supervision and/or Leadership Exercised: Hire employees. Recommend termination when necessary. Perform disciplinary actions when required. Administer Success Strategy Performance Reviews (SSPR's). Conduct employee evaluations. Establish expectations and counsel employees on their performance. Train or arrange for training of employees as applicable. Utilize available methods of reward and recognition whenever possible. Monitor attendance, approve timesheets and requests for time off. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of supervisory and managerial techniques and principles. Knowledge of applicable processes, techniques, and methods. Knowledge of Federal, State, Local laws, and ordinances governing. Knowledge of city practice, policy, and procedures. Knowledge of fiscal planning and budget preparation. Knowledge of the principals and practices of public administration. Skill in directing the activities of a large and complex organization. Skill in analyzing problems related to service delivery. Skill in handling conflict and uncertain situations. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software applications. Skill in data analysis and problem solving. Skill in conducting presentations on behalf of a public entity. Skill in projecting needs for equipment and personnel and formulating operating budgets. Ability to establish and maintain effective communication and working relationships with city employees and the public. Ability to work with frequent interruptions and changes in priorities. Ability to train others. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires graduation with a Bachelor's degree in related field plus five (5) years of related experience. Two (2) years of which were in a lead capacity. Any equivalent combination of education and/or experience maybe considered for the above. Yes No * Please describe your experience in emergency response or planning including business continuity planning, as well as any familiarity with critical infrastructure. (Open Ended Question) * Please list and describe your asset management experience specifically related to storm water management assets. (Open Ended Question) * Please describe your experience, including number of years, in leading restoration efforts and enhancement of habitats and vulnerable ecosystems. If you do not have this experience, list N/A. (Open Ended Question) * Describe your experience with regulatory compliance and reporting. (Open Ended Question) * Please describe your work experience managing multiple work groups, working in changing work environments and conditions. (Open Ended Question) * Please describe your experience related to managing programs. Describe objectives and goals/desired outcomes of the program, volume of activity and performance measures used to assess and monitor the program(s). (Open Ended Question) * How many years experience do you have in operations and maintenance budgeting functions including budget development and monitoring, financial forecasts, revenue forecasts, expense budgets, and other related operating budget experience? No O & M budgeting experience Less than 1 year O & M budgeting experience Between 1 year and 3 years O & M budgeting experience Between 3 years and 5 years O & M budgeting experience Between 5 years and 7 years O & M budgeting experience Between 7 years and 10 years O & M budgeting experience More than 10 years O & M budgeting experience * If identified as a top candidate, do you agree to a Criminal Background Investigation (CBI)? Yes No * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No Optional & Required Documents Required Documents Cover Letter ResumeOptional Documents
Aug 02, 2020
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Bachelor's Degree in related field plus five (5) years of related experience. Two (2) years of which were in a lead capacity. Any equivalent combination of education and/or experience may be considered for the above. Licenses and Certifications Required: None. Notes to Applicants TRAVEL : If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program , you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. CRIMINAL BACKGROUND INVESTIGATION : Job Offer is contingent on passing a Criminal Background Investigation. EDUCATION : Education verification will be conducted on the top candidate. ENVIRONMENTAL FACTORS : Must be able to work in various types of weather conditions and terrains (e.g. conducting field work/site visits/surveys). PHYSICAL REQUIREMENTS : Must be able to carry/lift/push/pull up to 50 lbs. Ability to climb/sit/stand/bend/stoop/walk/squat/kneel/reach above shoulder level to conduct field work/site visits/surveys. EMPLOYMENT APPLICATION : ABOUT YOUR EMPLOYMENT APPLICATION (Please read carefully): When completing the City of Austin Employment Application: -Include details on the application of prior or current work history with the City of Austin. -A resume must be submitted with the employment application, but does not substitute for a complete employment application. -A detailed and complete employment application will help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. -Include any previous employment that you wish to be considered as part of your qualifications and relevant experience. -Your work history must include employer name and address, job title, supervisor's name and phone number, the month and year of employment and whether it was full or part-time work. Each work history should include a detailed description of the work you performed. We do not accept "See Resume" and your application will be considered incomplete. -Any relevant work history on the resume must be reflected in the employment application in order to be considered. A cover letter and resume must be submitted in order to be considered for this position. Pay Range Commensurate Hours 40 hours per week, Monday through Friday. May require working outside of normal business hours, including weekends and holidays, as dictated by business needs. Job Close Date 08/31/2020 Type of Posting External Department Watershed Protection Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 9200 Sherman Rd., Austin, TX 78742 Preferred Qualifications Extensive experience with emergency response. Extensive experience with management of natural and engineered storm water conveyance assets. Extensive experience with ecosystem restoration projects. Extensive experience with regulatory compliance. Extensive experience with budget development, monitoring, reporting, and forecasting. Extensive experience with managing multiple work groups, work efforts and schedules; particularly from remote work locations in extreme work conditions. Experience developing and managing performance metrics. Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Direct the programs/projects/activities of the division/section. 2. Prepare and monitors division/section budget. 3. Set division policy and ensure division is aligned with Department goals. 4. Oversee/perform contract development, preparation, and monitoring. 5. Perform economic forecasting and evaluation of division/section related programs. 6. Prepares financial summaries/reports for management review. 7. Develop/establish goals and priorities for departmental programs. 8. Provide review of and/or prepare technical reports. 9. Conduct needs assessment studies. 10. Evaluate program operations for effectiveness and efficiency to include workforce utilization. 11. Ensure compliance with federal, state, and city codes, ordinances and regulations. 12. Enforce quality assurance/quality control initiatives. 13. Serve as member of and/or coordinate with various boards, commissions, etc. 14. Provide technical advice and assistance to citizens, City Management, contractors, etc. 15. Perform short term, long term planning. 16. Promotes a safety program within the Division for all employees. 17. Ensures Compliance with Division performance measures. Responsibilities- Supervision and/or Leadership Exercised: Hire employees. Recommend termination when necessary. Perform disciplinary actions when required. Administer Success Strategy Performance Reviews (SSPR's). Conduct employee evaluations. Establish expectations and counsel employees on their performance. Train or arrange for training of employees as applicable. Utilize available methods of reward and recognition whenever possible. Monitor attendance, approve timesheets and requests for time off. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of supervisory and managerial techniques and principles. Knowledge of applicable processes, techniques, and methods. Knowledge of Federal, State, Local laws, and ordinances governing. Knowledge of city practice, policy, and procedures. Knowledge of fiscal planning and budget preparation. Knowledge of the principals and practices of public administration. Skill in directing the activities of a large and complex organization. Skill in analyzing problems related to service delivery. Skill in handling conflict and uncertain situations. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software applications. Skill in data analysis and problem solving. Skill in conducting presentations on behalf of a public entity. Skill in projecting needs for equipment and personnel and formulating operating budgets. Ability to establish and maintain effective communication and working relationships with city employees and the public. Ability to work with frequent interruptions and changes in priorities. Ability to train others. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires graduation with a Bachelor's degree in related field plus five (5) years of related experience. Two (2) years of which were in a lead capacity. Any equivalent combination of education and/or experience maybe considered for the above. Yes No * Please describe your experience in emergency response or planning including business continuity planning, as well as any familiarity with critical infrastructure. (Open Ended Question) * Please list and describe your asset management experience specifically related to storm water management assets. (Open Ended Question) * Please describe your experience, including number of years, in leading restoration efforts and enhancement of habitats and vulnerable ecosystems. If you do not have this experience, list N/A. (Open Ended Question) * Describe your experience with regulatory compliance and reporting. (Open Ended Question) * Please describe your work experience managing multiple work groups, working in changing work environments and conditions. (Open Ended Question) * Please describe your experience related to managing programs. Describe objectives and goals/desired outcomes of the program, volume of activity and performance measures used to assess and monitor the program(s). (Open Ended Question) * How many years experience do you have in operations and maintenance budgeting functions including budget development and monitoring, financial forecasts, revenue forecasts, expense budgets, and other related operating budget experience? No O & M budgeting experience Less than 1 year O & M budgeting experience Between 1 year and 3 years O & M budgeting experience Between 3 years and 5 years O & M budgeting experience Between 5 years and 7 years O & M budgeting experience Between 7 years and 10 years O & M budgeting experience More than 10 years O & M budgeting experience * If identified as a top candidate, do you agree to a Criminal Background Investigation (CBI)? Yes No * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No Optional & Required Documents Required Documents Cover Letter ResumeOptional Documents
