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  • Utilities Specialist III - Collections

    Municipal Service Center, Colorado United States Westminster, Colorado Full Time $79,580.80 - $101,899.20 Annually Jun 02, 2025
    City of Westminster, Colorado Employer:

    Westminster, Colorado

    Welcome to employment with the City of Westminster, Colorado! Centrally located between Denver and Boulder, Colorado, on the US Highway 36 high-tech corridor, Westminster is a beautiful city designed for an exceptional quality of life. The community is a nationally recognized community with a reputation for innovation and progressive management in local government. Over 115,000 residents enjoy superb recreation amenities, beautiful neighborhoods, numerous entertainment and shopping opportunities. Westminster is 80% developed and maintains a goal to preserve 15% (3,300 acres) of its land area for natural open space. The City of Westminster, Colorado, is a drug free workplace and an Equal Opportunity Employer that values diversity and aims to have its workforce reflect the community. The City of Westminster offers a bonus of up to $1,500 per year depending on the employee's level of fluency in Spanish, Hmong, Laotian, and/or American Sign Language (ASL). The City's work culture encourages passionate, positive and enthusiastic employees who, along with our City Council and City Manager, are strong supporters of our mission: Westminster’s purpose is to provide core services and foster economic resilience to give our community the opportunity to thrive. Our core values are embodied in our SPIRIT (Service – Pride – Integrity – Responsibility – Innovation – Teamwork). The City of Westminster is a full-service city employing over 1,600 talented individuals in a variety of jobs. Our employees are committed to delivering the highest quality of service to the local community in areas of:  Law Enforcement Fire, Medical and Emergency Management Parks, Open Space, Golf and Recreation Library Services Community Development, including City Planning and Engineering Economic Development Utilities Operations Street Maintenance Plus internal services including: Human Resources, City Management, City Attorney’s Office, Finance, Facilities Management and Fleet Management  The City of Westminster offers a comprehensive benefit package including: Health and Dental Insurance, General Leave that provides vacation, holidays, and illness leave, Flexible Spending, Pension/ Retirement Plans, Term Life Insurance, Long-term Disability, Survivor Benefits, Wellness Program, and Education and Training Reimbursement. You are welcome to apply online for any open City of Westminster position. Click on the appropriate job title for a detailed job announcement. Please note, that unless otherwise indicated, jobs close at 8:30 a.m. on the posted closing date. Applications can take from 20 to 30 minutes to complete, so please allow plenty of time for completion. Applications submitted after the job closing deadline cannot be accepted. Current City of Westminster employees may be eligible to apply for internal jobs when they are available. Business hours for City Hall, and several administrative offices are Monday through Friday 8:00 a.m. to 5:00 p.m. However, working schedules may vary depending on the needs of the operation.

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    Job Description

    CITY EQUITY STATEMENT
    The City of Westminster welcomes diverse candidates from the broadest base possible. Our goal is to find the best candidate for the job-someone who belongs, not just fits. We value life and professional experiences, recognizing equivalent combinations of knowledge skills and education.

    Aligned with our city SPIRIT values, the successful candidate will have a passion and commitment to serving a diverse population of residents and must respect and uphold the principles of justice, equity, diversity, inclusion and belonging.

    We encourage you to think broadly about your background and skill set for this role, even if you believe you have a less traditional background than described we invite you to apply.

    POSITION PURPOSE / IMPORTANT APPLICATION INFORMATION

    The Utilities Specialist III is a skilled lead position in the area of Utility Systems Field Operations, with a primary focus on the oversight, maintenance, and repair of the City of Westminster’s wastewater collection system. This role involves coordinating daily operations, supporting maintenance and repair projects, and providing technical guidance to field crews to ensure the safe and efficient function of the sanitary sewer system. The position also includes responsibility for administering the Fats, Oils, Grit, and Grease (FOGG) Program to maintain compliance with City code and applicable state and federal regulations. A strong understanding of EPA Pretreatment Requirements and frequent interaction with the public are essential components of this position.

    Operating hours are Monday through Thursday from 6:30 a.m. to 5:00 p.m. It is a mandatory requirement of this position to work overtime, take weekend duty, and be on call for emergency response including snow removal, water main breaks, and sewer backups. Applicants must be able to respond to the City of Westminster Municipal Service Center within 30 to 45 minutes when on call, including during inclement weather. This is a safety-sensitive position subject to federally mandated random drug and alcohol testing.

    The full salary range for this position is stated above. The starting range of pay is dependent on qualifications and experience of each individual candidate. The City of Westminster has a Multilingual Stipend Program to encourage, and reward benefited employees who are conversationally fluent in languages other than English. Benefited employees have the opportunity to test their language proficiency skills and qualify for a bi-weekly stipend that will vary based on the employee’s level of proficiency and usage.

    ORGANIZATIONAL COMPETENCIES AND CULTURAL VALUES/GENERAL COMPETENCIES

    The City's work culture encourages passionate, positive and enthusiastic employees who, along with our City Council and City Manager, are strong supporters of our mission:The City of Westminster provides high-quality core services and fosters resilience in order to promote a safe and thriving community.Westminster is a city of beautiful, safe, well-maintained neighborhoods and destinations with a vibrant, diverse economy, rich and resilient environment and a strong sense of community belonging. Our core values are embodied in our SPIRIT (Service - People - Integrity - Respect - Innovation - Teamwork).

    This position supports the goals of the Public Works and Utilities Department, which maintains and enhances the safety and well-being of the community by providing exceptional water and wastewater service, and maintaining the City’s extensive network of street infrastructure. The department continuously strives to meet the needs of the community by constantly focusing on customer service, efficient and effective utilization of resources, safety, innovation, and teamwork.

    Every employee is accountable to:
    • Demonstrate a high level of customer service; encourage others to focus on the customer; foster an environment where customer service is a priority
    • Communicate with customers to ensure that, where possible, they are satisfied, and that their needs are being addressed; solicit and evaluate customer feedback
    • Act as an ambassador by understanding and fostering the organization's mission and vision
    • Exhibit pride in self, the department, the city, and the community; conduct self in a professional manner
    • Demonstrate integrity and build trust through credibility, reliability, commitment, loyalty, and ethical behavior
    • Address difficult or contentious issues in a constructive manner
    • Support/promote change; demonstrate flexibility, and take calculated risks when appropriate
    • Participate in personal growth opportunities, and attend trainings designed to enhance capacity to bring new skills and ideas to the job and the organization
    • Work to continuously improve the efficiency and effectiveness of the service or product being delivered
    • Demonstrate support for team efforts by accepting new roles and responsibilities, and helping others achieve objectives
    • Value diversity; demonstrate an awareness of differences; demonstrate sensitivity, and adapt behaviors and communication to accommodate these differences

    GENERAL COMPETENCIES
    Citywide - Every employee in this position is accountable to:
    • Establish effective interpersonal relationships through honest, open communication and follow-through on commitments
    • Recognize personal strengths and weaknesses, and target areas for personal self-development
    • Demonstrate initiative in performing job tasks
    • Exhibit problem-solving skills leading to sound judgment and quality decisions
    • Achieve goals, and handle assigned workload and new assignments effectively; demonstrate an ability to work independently
    • Communicate effectively with individuals and groups using clear and concise verbal and written communications
    • Demonstrate accountability for work and take ownership in job performance
    • Demonstrate concern for the accuracy and quality of work; take steps to correct mistakes and improve the overall product
    Job Specific - Every employee in this position must be able to:
    • Work alongside, direct and lead construction personnel in order to maintain the daily operations of the Utilities Operations Division
    • Demonstrate knowledge of safety practices common to hazards such as confined space, traffic control, fall protection and proper PPE
    • Demonstrate knowledge of the general practices applied to the care and safe operations of a wide variety of light to heavy construction and maintenance equipment, especially those related to the Utilities Operations
    • Build positive relationships and rapport with other team members both within the work group, the division, the department and across all departments
    • Perform thorough daily vehicle inspections
    • Demonstrate knowledge of the laws, regulations, and City’s policies, SOPs and standards; and ensure team members comply
    • Demonstrate sufficient physical stamina to withstand fatiguing elements involved in operating light and heavy equipment for long hours and in adverse weather conditions
    • Demonstrate knowledge of using a telephone, fax machine, copier, two-way radio, pager, computer, and necessary computer programs including Outlook, Excel, Word, Cityworks, ITPipes & GIS
    • Demonstrate and explain the standard practices, methods and tools used in installing, operating, maintaining and repairing sewer and water lines
    • Demonstrate the knowledge of occupational hazards and safety precautions necessary to the proper operation of equipment and execution of manual labor around and working with power tools and vehicular equipment
    • Communicate clearly,plan, organize and effectively lead a group of skilled workers in a manner conducive to full performance and high morale in rapidly changing situations under normal, stressful and/or emergency situations
    • Demonstrate the principles and practices of bypass pumping operations
    • Demonstrate the principles involved in the operation of wastewater pumps, and electrical meters and controls
    • Analyze situations quickly and objectively recognizing established precedents and practices, and to use resourcefulness in meeting new problems
    • Demonstrate the ability to work with minimal supervision and both understand and follow oral and written instructions or diagrams, and to read and interpret sketches, blueprints and city atlas mapping
    • Assess workload and determine appropriate course of action, establish and maintain control over situations as they develop, and to make pro-active, informed decisions concerning routine operational functions
    • Demonstrate proper handling of asbestos, excavation and trench safety and traffic control safety and ensure team members comply
    • Maintain a Class A CDL with tanker endorsement, a DOT physical card, a valid driver’s license, and a safe driving record
    • Maintain regular and punctual attendance
    • Perform CPR and basic First Aid



    JOB SPECIFIC FUNCTIONS

    Essential Job Functions, Duties, Responsibilities and Tasks
    Leadership & Administrative Oversight
    • Act as a lead worker over a small group of employees: organize projects, train staff, provide feedback, prioritize maintenance programs, and meet key performance indicators (KPIs)
    • Participate in recruitment and selection of personnel
    • Provide and oversee training for new employees
    • Evaluate employee performance including annual appraisals
    • Review and approve reports submitted by personnel
    • Investigate citizen complaints related to staff performance or maintenance and repair activities
    • Schedule staff, approve leave requests, and manage timesheets
    Technical Operations & Field Work
    • Assist with planning, organizing, and participating in collection system maintenance and compliance
    • Perform inspections and repairs
    • Support and coordinate field projects
    • Operate light to heavy equipment and machinery used in utilities operations
    • Assist with the maintenance and tracking of flow monitoring devices
    • Track maintenance, repairs, costs, and activities in the City’s asset management program
    Regulatory Compliance & Program Management
    • Works with divisions to support system compliance and development reviews
    • Conducting audits and surveys of properties to inventory all Fats, Oil, Grease and Grit devices and business activity
    • Administer the Fats, Oil, Grit, and Grease (FOGG) Program: complete inspections, and uphold regulations
    • Coordinate with the Pretreatment Program: coordinate sampling of manholes and manage related data
    • Evaluate grease interceptor sizing and process variance requests
    • Conduct compliance inspections and assure documentation accuracy
    Communication & Interdepartmental Coordination
    • Communicate professionally with businesses, customers, and staff to explain inspections, repairs, and regulations
    • Provide clear written and verbal explanations of results and requirements
    • Prepare and share reports, logs, and summaries with internal teams and stakeholders
    • Coordinate with other departments to align project timelines, goals, and resources
    • Support interdepartmental communication and technical alignment
    Maintains regular and punctual attendance Other Duties and Responsibilities
    Must be familiar with all aspects of snow and ice control; ability to perform snow-fighting duties, as well as performing the duties of Storm Supervisor when needed Incumbent is accountable for all duties of this job, and other projects and responsibilities may be added at the City’s discretion.

    POSITION REQUIREMENTS/WORKING CONDITIONS/PRE-EMPLOYMENT REQUIREMENTS

    Education, Experience, Skills, Formal Training, Licenses, and Certifications
    Required :
    • Graduation from high school or GED
    • Five (5) years of experience in the installation, maintenance, and repair of water and sewer lines
    • Three (3) years of experience in a supervisory or lead capacity of a construction and maintenance crew
    • Must currently possess State of Colorado Class III Wastewater Collection Certificate (or be eligible for reciprocity) AND be eligible to obtain a class IV Wastewater Collection Certificate within one year of employment
    • Valid driver’s license and maintenance of a safe driving record for continued employment
    • Must be able to obtain and maintain a Class A Commercial Driver License with tanker and air brake endorsement within 90 days of employment
    • Must be able to pass a Department of Transportation (DOT) physical upon hire and every two (2) years of continued employment
    • Clear understanding of all regulations as they pertain to the wastewater collection system and pretreatment
    Preferred :
    • Dual Colorado Class 4 Certification in Collections and Distribution
    • Pretreatment or Fats, Oil, and Grease Management Certification
    Any equivalent combination of education, training, and experience, which would provide the required knowledge and skills, may be considered.
    Physical Requirements
    The position is physical in nature and requires sufficient physical strength and stamina to:
    • Constantly sit to perform daily office tasks, drive to work sites, and stand on all types of terrain; frequently walk over uneven terrain to perform field work
    • Frequently squat, bend, and kneel to perform maintenance on wastewater systems; balance, twist, and reach overhead and below shoulder to perform daily maintenance duties
    • Occasionally crawl in confined spaces to perform inspections and maintenance
    • Frequently use light/firm grasp and handling to operate office equipment and safely use heavy repair tools; constantly use fine manipulation to perform repairs and daily tasks
    • Constantly step up and/or down to enter and exit vehicles, and climb stairs and ladders; constant actuate mechanism to safely operate vehicles, including standard transmission vehicles
    • Normal vision and hearing are needed to perform inspections, office tasks, and observe work area for potential hazards
    • Frequently lift and carry up to 100 pounds 20 feet to move supplies and bags of concrete to work sites; occasionally lift 120 pounds to remove manhole covers from ground level; occasionally push and/or pull up to 100 pounds of material and tools; occasionally push and/or pull greater than 100 pounds to pull crates

    WORKING CONDITIONS
    Work is constantly performed indoors and occasionally outdoors with occasional exposure to extreme temperatures. Work is performed year-round with exposure to high voltage in moisture areas. Exposure to confined spaces, chemicals, fumes, methane gas with limited ventilation, and human and medical waste products also exist.

    PRE-EMPLOYMENT REQUIREMENTS
    • Background check including employment references, criminal history, and driving record review
    • Department of Transportation drug screen


    The City of Westminster, Colorado, is a drug free workplace and an Equal Opportunity Employer that values diversity and aims to have its workforce reflect the community.

    The City of Westminster offers a comprehensive benefit package including:
    • Health and Dental
    • Flexible Spending
    • Pension/Retirement Plans
    • Term Life Insurance
    • Long-term Disability
    • Survivor Benefits
    • Wellness Program
    • Career Development Program
    • Tuition Reimbursement Program
    • Leave program that provides for vacation, holidays, sick leave, major illness, and on the job injury


    For a more detailed overview of our General Non Exempt employee benefit package:
    Benefit Package

    The City of Westminster does not participate in the Social Security system. In lieu of Social Security contributions, the city contributes to a 401(a) defined contribution plan on your behalf.

    401(a) Contribution Rates:
    Employee Mandatory Contribution: 11.5% of your base pay. Contributions are pre-tax and fully vested.
    Employer Contribution: 12% of your base pay.

    Employer Contribution Vesting Schedule
    • Less than 3 years - 0%
    • 3 to 4 years - 60%
    • 4 to 5 years - 80%
    • Over 5 years - 100%
    • For employees age 55 and older, the employer contributions are 100% vested

    The City of Westminster provides employees with innovative and practical ways to improve their commute through two key features, EcoPass and Commute Benefits powered by Commutrics. EcoPass provides unlimited trips on RTD's core transit services and Commute Rewards allows you to record your trips and get rewards based on your commute mode.

    Closing Date/Time: 6/16/2025 8:30 AM Mountain
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    Please mention you found this employment opportunity on the CareersInGovernment.com job board.

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