CALIFORNIA DEPARTMENT OF HOUSING AND COMMUNITY DEVELOPMENT
Sacramento, California, United States
Job Description and Duties Under the general direction of the Section Chief (Staff Services Manager II) of the State Grant Management (SGM) Section of the Division of State Financial Assistance (DSFA), the Staff Services Manager I oversees a unit of professional technical staff responsible for all phases of administering the Department of Housing and Community Development grant agreements in compliance with programmatic and statutory requirements. The SGM Section is primarily responsible for the fiscal and contract management of state funded grant programs including monitoring and clearing of standard agreement conditions, processing of fund disbursement requests, monitoring of grantee reporting requirements, processing subordination requests, transfer of property requests, and reconveyances HCD values diversity at all levels of the organization and is committed to fostering an environment in which employees from a variety of backgrounds, cultures, and personal experiences are welcomed and can thrive. HCD believes the diversity of our employees and their unique ideas inspire innovative solutions to further our mission. Join HCD and help us improve the lives of all Californians. Please Note: A Statement of Qualifications must be submitted along with your application in order to be considered for this position. Please see “special requirements” section for statement of qualifications instructions. Per CCR 249.3, this job control may be used to fill subsequent vacancies. Under California Government Code Section 14200, this position is eligible for hybrid telework and may be eligible for full-time remote work in some circumstances and/or time-periods, at the sole discretion of the Department. Telework-eligible applicants must reside in California. Headquarter location will be designated on the selected candidate's primary residence location. You will find additional information about the job in the Duty Statement . Minimum Requirements You will find the Minimum Requirements in the Class Specification. STAFF SERVICES MANAGER I Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-448303 Position #(s): 401-263-4800-005 Working Title: Telework Option - Hybrid - State Grants Management Manager I Classification: STAFF SERVICES MANAGER I $6,963.00 - $8,650.00 # of Positions: Multiple Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Department Information The mission of the Department of Housing and Community Development (HCD) is to promote safe, affordable homes and vibrant, inclusive, sustainable communities for all Californians. To learn more about HCD, please visit us at our website. Department Website: https://www.hcd.ca.gov/ Special Requirements Confidentiality Do not include any confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver’s license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver’s license number will automatically be redacted upon submission. Employment Application (STD.678) It is a requirement to submit work experience, dates, and hours worked, contact names and phone numbers of supervisors on the state application. Resumes or other documents cannot substitute a state application. Applicants who fail to submit a completed STD. 678 will not be considered. Statement of Qualifications (SOQ) Interested individuals must submit a Statement of Qualifications (SOQ) in addition to the standard state application (form STD 678). Your SOQ will be considered the first interview for this position. If your qualifications are competitive, you will be invited to a formal interview. Resumes, cover letters, or any other documents cannot substitute the SOQ . When completing the SOQ, number your responses , include all relevant experience, education, and training, as applicable, and explain all answers thoroughly. Your SOQ should not exceed two pages, single-spaced, Arial 12-point font and address the following : What experience do you have in interpreting, developing, and applying policies and/or procedures.Please describe your experience with any of the following: supervising, leading, directing, running, managing, or overseeing a team.Describe your experience working with State or Federal Affordable Housing and/or Homelessness grant and/or loan programs. HCD Disclosure Requirements Selected candidates may be subject to rules imposed by a Conflict of Interest Code that apply to HCD employees, which may require filing a Statement of Economic Interest (Form 700). Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 9/20/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Housing & Community Development Attn: HCD Hiring Unit | JC 448303 P.O. Box 952050 Sacramento , CA 94252-2050 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Housing & Community Development HCD Hiring Unit | JC 448303 651 Bannon Street (Lobby) Sacramento , CA 95811 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is optional. It may be included, but is not required. Statement of Qualifications - Please see Statement of Qualifications section.” Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Interpret & Implement policies, procedures, Govt. Codes, & Regulations Experience developing and implementing new policies, procedures, and programs. Ability to work independently or as part of a team. Knowledge and experience in affordable housing and programs Knowledge and experience of real estate finance and underwriting (including tax credit financing), real estate law, real estate transactions, and escrow processes. Compliance and Monitoring experience. Management Experience. Ability to establish and maintain effective working relationships with internal and external stakeholders. Excellent oral and written communication skills, including the ability to articulate clearly, concisely, and accurately. Demonstrated analytical skills, including the ability to reason logically and analyze data and situations to decide appropriate responses and/or actions. Demonstrated ability to work in a fast-paced, challenging work environment requiring quick turnarounds to meet established deadlines. Demonstrated proficiency in using Microsoft Excel, Word, Outlook, Teams, Adobe Acrobat, and other databases. Benefits HCD employees are eligible for a number of benefits. Health benefits and leave programs are available for most permanent, full-time employees and some permanent, part-time employees. Benefit eligibility may depend on length of service and may be subject to collective bargaining agreements, which are contracts negotiated between the State of California and employee organizations that define employees' wages, hours, and conditions of employment. Some added benefits HCD offers include: Flexible Work Hours, Telework Opportunities, Health, Dental & Vision Benefits, Paid Sick & Vacation, Retirement, Basic Group Term Life Insurance, Employee Assistance Program, 11 Paid Holidays, 401(k) & 457 plans, Military Leave, Student Loan Forgiveness, Long Term Care, Group Legal Services, and Reimbursement Accounts. Effective July 1, 2024, HCD headquarters will be located at the May Lee State Office Complex (MLSOC), 651 Bannon Street, Sacramento CA 95811. The 17.3-acre site is designed to achieve zero net energy (ZNE) and zero net carbon (ZNC) through the use of State-purchased carbon-free green energy. Amenities will include various dining options, childcare center, fitness center, and much more! For more details about employee benefits, visit the California Department of Human Resources website. Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process. Department Website: https://www.hcd.ca.gov/ Hiring Unit Contact: Hiring Unit | JC 448303 (000) - Hiring@hcd.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Medical Management Unit (000) - Medical.Management@hcd.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Information Click on the following link to complete a department recruitment survey: Recruitment Survey . To become 'list eligible' for consideration, interested candidates must successfully pass a civil service exam. You may apply and take the exam online at CalCareers . If you're new to the state application process please visit 3 Steps to a State Job . Visit the SOQ Checklist for Candidates for tips on completing a Statement of Qualifications. All information regarding your employment history must be included on the State Employment Application STD. 678. Applications that are submitted blank or with “see resume” in place of duties performed or applications received without the following information for each job entry will be considered incomplete and will not be accepted: "To" and "from" dates (month/day/year) Hours worked per week Private sector job titles Supervisor name and phone number Job duties performed State employees must list the specific departments for which they worked and indicate the specific civil service classification titles held (not working titles). Background Investigation For all hires effective January 1, 2024, HCD will conduct a pre-employment background check on new to HCD and returning to HCD candidates. HCD will consider qualified candidates with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if HCD is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Right’s Department Fair Chance Act webpage. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 9/20/2024
Aug 31, 2024
Full Time
Job Description and Duties Under the general direction of the Section Chief (Staff Services Manager II) of the State Grant Management (SGM) Section of the Division of State Financial Assistance (DSFA), the Staff Services Manager I oversees a unit of professional technical staff responsible for all phases of administering the Department of Housing and Community Development grant agreements in compliance with programmatic and statutory requirements. The SGM Section is primarily responsible for the fiscal and contract management of state funded grant programs including monitoring and clearing of standard agreement conditions, processing of fund disbursement requests, monitoring of grantee reporting requirements, processing subordination requests, transfer of property requests, and reconveyances HCD values diversity at all levels of the organization and is committed to fostering an environment in which employees from a variety of backgrounds, cultures, and personal experiences are welcomed and can thrive. HCD believes the diversity of our employees and their unique ideas inspire innovative solutions to further our mission. Join HCD and help us improve the lives of all Californians. Please Note: A Statement of Qualifications must be submitted along with your application in order to be considered for this position. Please see “special requirements” section for statement of qualifications instructions. Per CCR 249.3, this job control may be used to fill subsequent vacancies. Under California Government Code Section 14200, this position is eligible for hybrid telework and may be eligible for full-time remote work in some circumstances and/or time-periods, at the sole discretion of the Department. Telework-eligible applicants must reside in California. Headquarter location will be designated on the selected candidate's primary residence location. You will find additional information about the job in the Duty Statement . Minimum Requirements You will find the Minimum Requirements in the Class Specification. STAFF SERVICES MANAGER I Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-448303 Position #(s): 401-263-4800-005 Working Title: Telework Option - Hybrid - State Grants Management Manager I Classification: STAFF SERVICES MANAGER I $6,963.00 - $8,650.00 # of Positions: Multiple Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Department Information The mission of the Department of Housing and Community Development (HCD) is to promote safe, affordable homes and vibrant, inclusive, sustainable communities for all Californians. To learn more about HCD, please visit us at our website. Department Website: https://www.hcd.ca.gov/ Special Requirements Confidentiality Do not include any confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver’s license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver’s license number will automatically be redacted upon submission. Employment Application (STD.678) It is a requirement to submit work experience, dates, and hours worked, contact names and phone numbers of supervisors on the state application. Resumes or other documents cannot substitute a state application. Applicants who fail to submit a completed STD. 678 will not be considered. Statement of Qualifications (SOQ) Interested individuals must submit a Statement of Qualifications (SOQ) in addition to the standard state application (form STD 678). Your SOQ will be considered the first interview for this position. If your qualifications are competitive, you will be invited to a formal interview. Resumes, cover letters, or any other documents cannot substitute the SOQ . When completing the SOQ, number your responses , include all relevant experience, education, and training, as applicable, and explain all answers thoroughly. Your SOQ should not exceed two pages, single-spaced, Arial 12-point font and address the following : What experience do you have in interpreting, developing, and applying policies and/or procedures.Please describe your experience with any of the following: supervising, leading, directing, running, managing, or overseeing a team.Describe your experience working with State or Federal Affordable Housing and/or Homelessness grant and/or loan programs. HCD Disclosure Requirements Selected candidates may be subject to rules imposed by a Conflict of Interest Code that apply to HCD employees, which may require filing a Statement of Economic Interest (Form 700). Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 9/20/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Housing & Community Development Attn: HCD Hiring Unit | JC 448303 P.O. Box 952050 Sacramento , CA 94252-2050 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Housing & Community Development HCD Hiring Unit | JC 448303 651 Bannon Street (Lobby) Sacramento , CA 95811 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is optional. It may be included, but is not required. Statement of Qualifications - Please see Statement of Qualifications section.” Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Interpret & Implement policies, procedures, Govt. Codes, & Regulations Experience developing and implementing new policies, procedures, and programs. Ability to work independently or as part of a team. Knowledge and experience in affordable housing and programs Knowledge and experience of real estate finance and underwriting (including tax credit financing), real estate law, real estate transactions, and escrow processes. Compliance and Monitoring experience. Management Experience. Ability to establish and maintain effective working relationships with internal and external stakeholders. Excellent oral and written communication skills, including the ability to articulate clearly, concisely, and accurately. Demonstrated analytical skills, including the ability to reason logically and analyze data and situations to decide appropriate responses and/or actions. Demonstrated ability to work in a fast-paced, challenging work environment requiring quick turnarounds to meet established deadlines. Demonstrated proficiency in using Microsoft Excel, Word, Outlook, Teams, Adobe Acrobat, and other databases. Benefits HCD employees are eligible for a number of benefits. Health benefits and leave programs are available for most permanent, full-time employees and some permanent, part-time employees. Benefit eligibility may depend on length of service and may be subject to collective bargaining agreements, which are contracts negotiated between the State of California and employee organizations that define employees' wages, hours, and conditions of employment. Some added benefits HCD offers include: Flexible Work Hours, Telework Opportunities, Health, Dental & Vision Benefits, Paid Sick & Vacation, Retirement, Basic Group Term Life Insurance, Employee Assistance Program, 11 Paid Holidays, 401(k) & 457 plans, Military Leave, Student Loan Forgiveness, Long Term Care, Group Legal Services, and Reimbursement Accounts. Effective July 1, 2024, HCD headquarters will be located at the May Lee State Office Complex (MLSOC), 651 Bannon Street, Sacramento CA 95811. The 17.3-acre site is designed to achieve zero net energy (ZNE) and zero net carbon (ZNC) through the use of State-purchased carbon-free green energy. Amenities will include various dining options, childcare center, fitness center, and much more! For more details about employee benefits, visit the California Department of Human Resources website. Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process. Department Website: https://www.hcd.ca.gov/ Hiring Unit Contact: Hiring Unit | JC 448303 (000) - Hiring@hcd.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Medical Management Unit (000) - Medical.Management@hcd.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Information Click on the following link to complete a department recruitment survey: Recruitment Survey . To become 'list eligible' for consideration, interested candidates must successfully pass a civil service exam. You may apply and take the exam online at CalCareers . If you're new to the state application process please visit 3 Steps to a State Job . Visit the SOQ Checklist for Candidates for tips on completing a Statement of Qualifications. All information regarding your employment history must be included on the State Employment Application STD. 678. Applications that are submitted blank or with “see resume” in place of duties performed or applications received without the following information for each job entry will be considered incomplete and will not be accepted: "To" and "from" dates (month/day/year) Hours worked per week Private sector job titles Supervisor name and phone number Job duties performed State employees must list the specific departments for which they worked and indicate the specific civil service classification titles held (not working titles). Background Investigation For all hires effective January 1, 2024, HCD will conduct a pre-employment background check on new to HCD and returning to HCD candidates. HCD will consider qualified candidates with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if HCD is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Right’s Department Fair Chance Act webpage. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 9/20/2024
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information FILING DATES : 8/26/2024 at 8:00 a.m. (PT) through 9/9/2024 at 5:00 p.m. (PT) - ONLINE FILING ONLY EXAM NUMBER : T9086H TYPE OF RECRUITMENT : OPEN COMPETITIVE JOB OPPORTUNITY ENDORSEMENT OF COUNTY QUALIFICATIONS: No out-of-class experience/verification of experience (VOEL) will be accepted. DEFINITION: Assists in the development or administration of specialized programs in the Office of Equity Division. CLASSIFICATION STANDARDS: Positions allocable to this class typically report to a higher level Children Services Administrator and assist in the implementation of specialized programs and administrative support services. Positions allocable to this class also assist in the development and administration of specialized services for programs related to Lesbian, Gay, Bisexual, Transgender and Queer (LGBTQ+). Incumbents must exercise knowledge of State and Federal regulations and must demonstrate effective written and oral communication skills, the ability to work with various officials and members of the public and an ability to exercise the principles of supervision. Essential Job Functions Assists management with the operating budget of Lesbian, Gay, Bisexual, Transgender and Queer (LGBTQ+) programs by evaluating needs, preparing budget requests, reviewing budget reports, overseeing services, supplies, inventory, and expenditures. Assists with the administration of contracts (LGBTQ+ Service and Housing Placement Services) and Memoranda of Understanding (MOUs) by planning, developing, and negotiating the terms of contracts and MOUs that benefit programs relating to these programs. Assists in overseeing studies by planning, organizing, conducting cost/benefit analyses, and coordinating the collection, analysis, and presentation of information both orally and in writing. Prepares a variety of documents of a highly sensitive or complex nature utilizing the latest technology and appropriate software programs. Under the guidance of management, collaborates with appropriate federal, state, and local agencies on a variety of issues to gain agreement on program concepts, interpretation of legislation, the development of community resources/workshops, and in accordance with federal laws, state laws, regulations and department policies and procedures. Initiates, assigns, and assists in leading projects and assignments by planning and organizing work activities from inception to final submission; coordinating the various functions and tasks within the division; maintaining a uniform work flow; determining priorities; assigning personnel to meet deadlines and desired outcomes, as appropriate; and updating direct manager (i.e., CSA II and/or CSA Ill) via written and oral reports on the status of work being performed to ensure that quality service is delivered in a timely, effective, and productive manner, and is consistent with the County strategic plan and in accordance with Federal and State laws, regulations, department policies, and procedures. Supervises subordinate staff as needed; by performing a full range of supervisory tasks, such as advising, motivating, training, supporting, coaching, mentoring, and disciplining employees; delegating assignments to subordinate staff; gathering organizational performance metrics; monitoring, reviewing, and evaluating employees’ work products and performance; and conducting staff meetings in order to ensure that quality service is delivered in a timely, effective, and productive manner and performance outcomes are achieved in accordance with Federal and State laws and regulations and department policies and procedures. Oversees the administration of contracts and memoranda of understanding (MOUs) within a children and family services program/section by reviewing and understanding contract terms; monitoring their execution and compliance; and evaluating deliverables and performance to ensure quality service is provided in a timely and fiscally responsible manner. Analyzes and interprets data for a children and family services’ program’s section’s operation by collecting pertinent data (e.g., laws, regulations, policies, procedures, operational reports, statistical reports); reviewing and analyzing current work processes through audit findings, work measurement studies, process assessments, and internal and external data stats; and documenting results to formulate and recommend revised methods that improve service delivery and program outcomes, are consistent with the County strategic plan, and comply with Federal and State laws and regulations and department policies and procedures. Responds to highly complex or sensitive assignments or issues presented by internal or external stakeholders (e.g., program staff, administrators, Board of Supervisor representatives, community advocates) by analyzing relevant information gathered from written and numerical reports, interviewing relevant parties, reviewing existing records and files, etc. and utilizing appropriate resources (e.g., staff, existing data, other County employees), using designated software (e.g., word processing, spreadsheets, presentation), and following standard English usage and using plain language to ensure the requested information is delivered in a timely, accurate, efficient, and effective manner and to provide recommendations that are in compliance with Federal and State laws and regulations and department policies and procedures. Assists in developing, implementing, and/or sustaining programs and services within the Department of Children and Family Services (such as administrative reviews and audits, research studies, work measurement studies, process assessments, pilot programs, and demonstration projects). This involves researching relevant information (including legislation, program policies/procedures, statistics, financial data, input from other County employees and representatives from private/public agencies, and internet sources), providing cost/benefit analyses, and monitoring studies to develop effective solutions or recommendations. The goal is to ensure quality service delivery in a timely, effective, and productive manner, consistent with the County's strategic plan and in compliance with Federal and State laws and regulations as well as department policies and procedures. Represents the Department of Children and Family Services (e.g., on committees, meetings, conferences, media, service planning areas) by serving as the liaison with other County departments, Federal and State agencies, or private/public agencies and by preparing for and attending committee meetings, conferences, etc. to orally present information to others (e.g., one-on-one or in groups), address concerns raised by relevant groups, assess the need for action by the public social services office/section, and assist in developing policy guidelines. Requirements SELECTION/SPECIALITY REQUIREMENTS: OPTION I: Two (2) years of experience at the level of Supervising Children's Social Worker*, one (1) year of which must have been assisting with the development and implementation of programs that benefit the LGBTQ+ . -OR- OPTION II: Three (3) years of experience in a highly responsible staff capacity** at the level of Administrative Services Manager I***, analyzing and making recommendations for the solution of problems of organization, programs, budget, or personnel. One (1) year of which must have been assisting with the development and implementation of programs that benefit the LGBTQ+. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS II - Light: This class includes administrative positions requiring light physical effort which may include occasional light lifting to a 10-pound limit, and some bending, stooping, or squatting. Considerable ambulation may be involved. SPECIAL REQUIREMENT INFORMATION: *Experience at the level of Supervising Children's Social Workeris defined as: Supervises a staff of Children's Social Workers providing casework services to children. **Highly responsible staff capacity is defined as: Staff experience at the senior level with extensive knowledge of program related area, processes and procedures and experience in a specific subject matter. ***Experience at the level of Administrative Services Manager Iis defined as: Independently performs a full range of difficult to complex analytical assignments and makes recommendations on complex issues which directly impact departmental programs and administrative operations. Additional Information EXAMINATION CONTENT: This examination will consist of two (2) parts: PART I: A Writing Assessment weighted 20% assessingEnglish Structure and Content, Written Expression, and Prioritizing Information. ONLY APPLICANTS WHO ACHIEVE A PASSING SCORE OF 70% OR HIGHER ON PART I WILL BE INVITED TO THE STRUCTURED INTERVIEW (PART II). PART II: A virtual Structured Interview weighted 80% assessing: Technical Knowledge Management and Leadership Critical Thinking and Problem Solving Public Relations and Interpersonal Skills Data Analysis and Decision Making Cultural Sensitivity, Ethics and Integrity Oral Communication APPLICANTS MUST ACHIEVE A PASSING SCORE OF 70% OR HIGHER ON EACH WEIGHTED PART OF THE EXAMINATION IN ORDER TO BE PLACED ON THE ELIGIBLE REGISTER. ELIGIBILITY INFORMATION : The names of candidates receiving a passing score on this examination will be placed on the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. All notifications (e.g. Notices of Non-Acceptance, Notice of Results, etc.) will be emailed. Scores cannot be given over the telephone. SPECIAL INFORMATION: FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. VACANCY INFORMATION: The eligible register resulting from this examination will be used to fill vacancies in the Office of Equity Division for the Department of Children and Family Services. AVAILABLE SHIFT : Any APPLICATION AND FILING INFORMATION: All applicants MUST complete the filing process ONLINE (via electronic submission). Applications will not be accepted by mail, fax, or in person. Applicants are required to submit a standard Los Angeles County Employment Application online and complete the Supplemental Questionnaire to be considered for this examination. Paper application and/or resumes cannot be accepted in lieu of online application. We must receive your application by 5:00 PM, PT, on the last day of filing. Plan to submit your online application well in advance of the September 9, 2024, before 5:00 pm (PT) deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentsjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter in incorrect email address. Apply online by clicking on the green "APPLY" button at the top right of this posting. You can also track the status of your application by using this website. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the Selection/Specialty Requirements and complete the Supplemental Questionnaire. Provide any relevant education, training, and experience in the spaces provided, so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, description of work performed. If your application is incomplete, it will be rejected. IMPORTANT NOTES: ALL information included in the application materials is subject to VERIFICATION. We may reject your application at any point during the examination and hiring process, including after an appointment has been made. FALSIFICATION of any information may result in DISQUALIFICATION . Utilizing VERBIAGE from Class Specification and Minimum Requirements serving as your description of duties WILL NOT be sufficient to meet the requirements. Doing so may result in an INCOMPLETE APPLICATION, and you may be DISQUALIFIED. SOCIAL SECURITY NUMBER : Please include your social security number for record control purposes. Federal Law requires that all employed persons have a social security number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES : For candidates who may not have regular access to a computer or the Internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD : All applicants must file their application online using their OWN user ID and password. Using a family member or a friend's user ID and password may erase a candidate's original application record. California Relay Services Phone: (800) 735-2922 ADA Coordinator Email: adarequests@hr.lacounty.gov Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 Department Contact Name: Yeran Badoyan Department Contact Phone: (213) 351-5898 Department Contact Email: DCFSExams@dcfs.lacounty.gov For detailed information, please click here Closing Date/Time: 9/9/2024 5:00 PM Pacific
Aug 24, 2024
Full Time
Position/Program Information FILING DATES : 8/26/2024 at 8:00 a.m. (PT) through 9/9/2024 at 5:00 p.m. (PT) - ONLINE FILING ONLY EXAM NUMBER : T9086H TYPE OF RECRUITMENT : OPEN COMPETITIVE JOB OPPORTUNITY ENDORSEMENT OF COUNTY QUALIFICATIONS: No out-of-class experience/verification of experience (VOEL) will be accepted. DEFINITION: Assists in the development or administration of specialized programs in the Office of Equity Division. CLASSIFICATION STANDARDS: Positions allocable to this class typically report to a higher level Children Services Administrator and assist in the implementation of specialized programs and administrative support services. Positions allocable to this class also assist in the development and administration of specialized services for programs related to Lesbian, Gay, Bisexual, Transgender and Queer (LGBTQ+). Incumbents must exercise knowledge of State and Federal regulations and must demonstrate effective written and oral communication skills, the ability to work with various officials and members of the public and an ability to exercise the principles of supervision. Essential Job Functions Assists management with the operating budget of Lesbian, Gay, Bisexual, Transgender and Queer (LGBTQ+) programs by evaluating needs, preparing budget requests, reviewing budget reports, overseeing services, supplies, inventory, and expenditures. Assists with the administration of contracts (LGBTQ+ Service and Housing Placement Services) and Memoranda of Understanding (MOUs) by planning, developing, and negotiating the terms of contracts and MOUs that benefit programs relating to these programs. Assists in overseeing studies by planning, organizing, conducting cost/benefit analyses, and coordinating the collection, analysis, and presentation of information both orally and in writing. Prepares a variety of documents of a highly sensitive or complex nature utilizing the latest technology and appropriate software programs. Under the guidance of management, collaborates with appropriate federal, state, and local agencies on a variety of issues to gain agreement on program concepts, interpretation of legislation, the development of community resources/workshops, and in accordance with federal laws, state laws, regulations and department policies and procedures. Initiates, assigns, and assists in leading projects and assignments by planning and organizing work activities from inception to final submission; coordinating the various functions and tasks within the division; maintaining a uniform work flow; determining priorities; assigning personnel to meet deadlines and desired outcomes, as appropriate; and updating direct manager (i.e., CSA II and/or CSA Ill) via written and oral reports on the status of work being performed to ensure that quality service is delivered in a timely, effective, and productive manner, and is consistent with the County strategic plan and in accordance with Federal and State laws, regulations, department policies, and procedures. Supervises subordinate staff as needed; by performing a full range of supervisory tasks, such as advising, motivating, training, supporting, coaching, mentoring, and disciplining employees; delegating assignments to subordinate staff; gathering organizational performance metrics; monitoring, reviewing, and evaluating employees’ work products and performance; and conducting staff meetings in order to ensure that quality service is delivered in a timely, effective, and productive manner and performance outcomes are achieved in accordance with Federal and State laws and regulations and department policies and procedures. Oversees the administration of contracts and memoranda of understanding (MOUs) within a children and family services program/section by reviewing and understanding contract terms; monitoring their execution and compliance; and evaluating deliverables and performance to ensure quality service is provided in a timely and fiscally responsible manner. Analyzes and interprets data for a children and family services’ program’s section’s operation by collecting pertinent data (e.g., laws, regulations, policies, procedures, operational reports, statistical reports); reviewing and analyzing current work processes through audit findings, work measurement studies, process assessments, and internal and external data stats; and documenting results to formulate and recommend revised methods that improve service delivery and program outcomes, are consistent with the County strategic plan, and comply with Federal and State laws and regulations and department policies and procedures. Responds to highly complex or sensitive assignments or issues presented by internal or external stakeholders (e.g., program staff, administrators, Board of Supervisor representatives, community advocates) by analyzing relevant information gathered from written and numerical reports, interviewing relevant parties, reviewing existing records and files, etc. and utilizing appropriate resources (e.g., staff, existing data, other County employees), using designated software (e.g., word processing, spreadsheets, presentation), and following standard English usage and using plain language to ensure the requested information is delivered in a timely, accurate, efficient, and effective manner and to provide recommendations that are in compliance with Federal and State laws and regulations and department policies and procedures. Assists in developing, implementing, and/or sustaining programs and services within the Department of Children and Family Services (such as administrative reviews and audits, research studies, work measurement studies, process assessments, pilot programs, and demonstration projects). This involves researching relevant information (including legislation, program policies/procedures, statistics, financial data, input from other County employees and representatives from private/public agencies, and internet sources), providing cost/benefit analyses, and monitoring studies to develop effective solutions or recommendations. The goal is to ensure quality service delivery in a timely, effective, and productive manner, consistent with the County's strategic plan and in compliance with Federal and State laws and regulations as well as department policies and procedures. Represents the Department of Children and Family Services (e.g., on committees, meetings, conferences, media, service planning areas) by serving as the liaison with other County departments, Federal and State agencies, or private/public agencies and by preparing for and attending committee meetings, conferences, etc. to orally present information to others (e.g., one-on-one or in groups), address concerns raised by relevant groups, assess the need for action by the public social services office/section, and assist in developing policy guidelines. Requirements SELECTION/SPECIALITY REQUIREMENTS: OPTION I: Two (2) years of experience at the level of Supervising Children's Social Worker*, one (1) year of which must have been assisting with the development and implementation of programs that benefit the LGBTQ+ . -OR- OPTION II: Three (3) years of experience in a highly responsible staff capacity** at the level of Administrative Services Manager I***, analyzing and making recommendations for the solution of problems of organization, programs, budget, or personnel. One (1) year of which must have been assisting with the development and implementation of programs that benefit the LGBTQ+. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS II - Light: This class includes administrative positions requiring light physical effort which may include occasional light lifting to a 10-pound limit, and some bending, stooping, or squatting. Considerable ambulation may be involved. SPECIAL REQUIREMENT INFORMATION: *Experience at the level of Supervising Children's Social Workeris defined as: Supervises a staff of Children's Social Workers providing casework services to children. **Highly responsible staff capacity is defined as: Staff experience at the senior level with extensive knowledge of program related area, processes and procedures and experience in a specific subject matter. ***Experience at the level of Administrative Services Manager Iis defined as: Independently performs a full range of difficult to complex analytical assignments and makes recommendations on complex issues which directly impact departmental programs and administrative operations. Additional Information EXAMINATION CONTENT: This examination will consist of two (2) parts: PART I: A Writing Assessment weighted 20% assessingEnglish Structure and Content, Written Expression, and Prioritizing Information. ONLY APPLICANTS WHO ACHIEVE A PASSING SCORE OF 70% OR HIGHER ON PART I WILL BE INVITED TO THE STRUCTURED INTERVIEW (PART II). PART II: A virtual Structured Interview weighted 80% assessing: Technical Knowledge Management and Leadership Critical Thinking and Problem Solving Public Relations and Interpersonal Skills Data Analysis and Decision Making Cultural Sensitivity, Ethics and Integrity Oral Communication APPLICANTS MUST ACHIEVE A PASSING SCORE OF 70% OR HIGHER ON EACH WEIGHTED PART OF THE EXAMINATION IN ORDER TO BE PLACED ON THE ELIGIBLE REGISTER. ELIGIBILITY INFORMATION : The names of candidates receiving a passing score on this examination will be placed on the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. All notifications (e.g. Notices of Non-Acceptance, Notice of Results, etc.) will be emailed. Scores cannot be given over the telephone. SPECIAL INFORMATION: FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. VACANCY INFORMATION: The eligible register resulting from this examination will be used to fill vacancies in the Office of Equity Division for the Department of Children and Family Services. AVAILABLE SHIFT : Any APPLICATION AND FILING INFORMATION: All applicants MUST complete the filing process ONLINE (via electronic submission). Applications will not be accepted by mail, fax, or in person. Applicants are required to submit a standard Los Angeles County Employment Application online and complete the Supplemental Questionnaire to be considered for this examination. Paper application and/or resumes cannot be accepted in lieu of online application. We must receive your application by 5:00 PM, PT, on the last day of filing. Plan to submit your online application well in advance of the September 9, 2024, before 5:00 pm (PT) deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentsjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter in incorrect email address. Apply online by clicking on the green "APPLY" button at the top right of this posting. You can also track the status of your application by using this website. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the Selection/Specialty Requirements and complete the Supplemental Questionnaire. Provide any relevant education, training, and experience in the spaces provided, so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, description of work performed. If your application is incomplete, it will be rejected. IMPORTANT NOTES: ALL information included in the application materials is subject to VERIFICATION. We may reject your application at any point during the examination and hiring process, including after an appointment has been made. FALSIFICATION of any information may result in DISQUALIFICATION . Utilizing VERBIAGE from Class Specification and Minimum Requirements serving as your description of duties WILL NOT be sufficient to meet the requirements. Doing so may result in an INCOMPLETE APPLICATION, and you may be DISQUALIFIED. SOCIAL SECURITY NUMBER : Please include your social security number for record control purposes. Federal Law requires that all employed persons have a social security number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES : For candidates who may not have regular access to a computer or the Internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD : All applicants must file their application online using their OWN user ID and password. Using a family member or a friend's user ID and password may erase a candidate's original application record. California Relay Services Phone: (800) 735-2922 ADA Coordinator Email: adarequests@hr.lacounty.gov Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 Department Contact Name: Yeran Badoyan Department Contact Phone: (213) 351-5898 Department Contact Email: DCFSExams@dcfs.lacounty.gov For detailed information, please click here Closing Date/Time: 9/9/2024 5:00 PM Pacific
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information FILING DATES : 8/26/2024 at 8:00 a.m. (PT) through 9/9/2024 at 5:00 p.m. (PT) - ONLINE FILING ONLY EXAM NUMBER : T9086I TYPE OF RECRUITMENT : OPEN COMPETITIVE JOB OPPORTUNITY ENDORSEMENT OF COUNTY QUALIFICATIONS: No out-of-class experience/verification of experience (VOEL) will be accepted. DEFINITION: Assists in the development or administration of specialized programs in the Office of Equity Division. CLASSIFICATION STANDARDS: Positions allocable to this class typically report to a higher level Children Services Administrator and assist in the implementation of specialized programs and administrative support services. Positions allocable to this class also assist in the development and administration of specialized services for programs related to Elimination of Racial Disproportionality and Disparity (ERDD) programs. Incumbents must exercise knowledge of State and Federal regulations and must demonstrate effective written and oral communication skills, the ability to work with various officials and members of the public and an ability to exercise the principles of supervision. Essential Job Functions Assists management with the operating budget of the Elimination of Racial Disproportionality and Disparity (ERDD) programs by evaluating needs, preparing budget requests, reviewing budget reports, overseeing services, supplies, inventory, and expenditures. Assists with the administration of contracts (Housing Placement Services) and Memoranda of Understanding (MOUs) by planning, developing, and negotiating the terms of contracts and MOUs that benefit programs relating to these programs. Assists in overseeing studies by planning, organizing, conducting cost/benefit analyses, and coordinating the collection, analysis, and presentation of information both orally and in writing. Prepares a variety of documents of a highly sensitive or complex nature utilizing the latest technology and appropriate software programs. Under the guidance of management, collaborates with appropriate federal, state, and local agencies on a variety of issues to gain agreement on program concepts, interpretation of legislation, the development of community resources/workshops, and in accordance with federal laws, state laws, regulations and department policies and procedures. Initiates, assigns, and assists in leading projects and assignments by planning and organizing work activities from inception to final submission; coordinating the various functions and tasks within the division; maintaining a uniform work flow; determining priorities; assigning personnel to meet deadlines and desired outcomes, as appropriate; and updating direct manager (i.e., CSA II and/or CSA Ill) via written and oral reports on the status of work being performed to ensure that quality service is delivered in a timely, effective, and productive manner, and is consistent with the County strategic plan and in accordance with Federal and State laws, regulations, department policies, and procedures. Supervises subordinate staff as needed; by performing a full range of supervisory tasks, such as advising, motivating, training, supporting, coaching, mentoring, and disciplining employees; delegating assignments to subordinate staff; gathering organizational performance metrics; monitoring, reviewing, and evaluating employees’ work products and performance; and conducting staff meetings in order to ensure that quality service is delivered in a timely, effective, and productive manner and performance outcomes are achieved in accordance with Federal and State laws and regulations and department policies and procedures. Oversees the administration of contracts and memoranda of understanding (MOUs) within a children and family services program/section by reviewing and understanding contract terms; monitoring their execution and compliance; and evaluating deliverables and performance to ensure quality service is provided in a timely and fiscally responsible manner. Analyzes and interprets data for a children and family services’ program’s section’s operation by collecting pertinent data (e.g., laws, regulations, policies, procedures, operational reports, statistical reports); reviewing and analyzing current work processes through audit findings, work measurement studies, process assessments, and internal and external data stats; and documenting results to formulate and recommend revised methods that improve service delivery and program outcomes, are consistent with the County strategic plan, and comply with Federal and State laws and regulations and department policies and procedures. Responds to highly complex or sensitive assignments or issues presented by internal or external stakeholders (e.g., program staff, administrators, Board of Supervisor representatives, community advocates) by analyzing relevant information gathered from written and numerical reports, interviewing relevant parties, reviewing existing records and files, etc. and utilizing appropriate resources (e.g., staff, existing data, other County employees), using designated software (e.g., word processing, spreadsheets, presentation), and following standard English usage and using plain language to ensure the requested information is delivered in a timely, accurate, efficient, and effective manner and to provide recommendations that are in compliance with Federal and State laws and regulations and department policies and procedures. Assists in developing, implementing, and/or sustaining programs and services within the Department of Children and Family Services (such as administrative reviews and audits, research studies, work measurement studies, process assessments, pilot programs, and demonstration projects). This involves researching relevant information (including legislation, program policies/procedures, statistics, financial data, input from other County employees and representatives from private/public agencies, and internet sources), providing cost/benefit analyses, and monitoring studies to develop effective solutions or recommendations. The goal is to ensure quality service delivery in a timely, effective, and productive manner, consistent with the County's strategic plan and in compliance with Federal and State laws and regulations as well as department policies and procedures. Represents the Department of Children and Family Services (e.g., on committees, meetings, conferences, media, service planning areas) by serving as the liaison with other County departments, Federal and State agencies, or private/public agencies and by preparing for and attending committee meetings, conferences, etc. to orally present information to others (e.g., one-on-one or in groups), address concerns raised by relevant groups, assess the need for action by the public social services office/section, and assist in developing policy guidelines. Requirements SELECTION/SPECIALITY REQUIREMENTS: OPTION I: Two (2) years of experience at the level of Supervising Children's Social Worker*, one (1) year of which must have been assisting with the development and implementation of programs that benefit the Elimination of Racial Disproportionality and Disparity (ERDD). -OR- OPTION II: Three (3) years of experience in a highly responsible staff capacity** at the level of Administrative Services Manager I***, analyzing and making recommendations for the solution of problems of organization, programs, budget, or personnel. One (1) year of which must have been assisting with the development and implementation of programs that benefit the Elimination of Racial Disproportionality and Disparity (ERDD). LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS II - Light: This class includes administrative positions requiring light physical effort which may include occasional light lifting to a 10-pound limit, and some bending, stooping, or squatting. Considerable ambulation may be involved. SPECIAL REQUIREMENT INFORMATION: *Experience at the level of Supervising Children's Social Workeris defined as: Supervises a staff of Children's Social Workers providing casework services to children. **Highly responsible staff capacity is defined as: Staff experience at the senior level with extensive knowledge of program related area, processes and procedures and experience in a specific subject matter. ***Experience at the level of Administrative Services Manager Iis defined as: Independently performs a full range of difficult to complex analytical assignments and makes recommendations on complex issues which directly impact departmental programs and administrative operations. Additional Information EXAMINATION CONTENT: This examination will consist of two (2) parts: PART I: A Writing Assessment weighted 20% assessingEnglish Structure and Content, Written Expression, and Prioritizing Information. ONLY APPLICANTS WHO ACHIEVE A PASSING SCORE OF 70% OR HIGHER ON PART I WILL BE INVITED TO THE STRUCTURED INTERVIEW (PART II). PART II: A virtual Structured Interview weighted 80% assessing: Technical Knowledge Management and Leadership Critical Thinking and Problem Solving Public Relations and Interpersonal Skills Data Analysis and Decision Making Cultural Sensitivity, Ethics and Integrity Oral Communication APPLICANTS MUST ACHIEVE A PASSING SCORE OF 70% OR HIGHER ON EACH WEIGHTED PART OF THE EXAMINATION IN ORDER TO BE PLACED ON THE ELIGIBLE REGISTER. ELIGIBILITY INFORMATION : The names of candidates receiving a passing score on this examination will be placed on the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. All notifications (e.g. Notices of Non-Acceptance, Notice of Results, etc.) will be emailed. Scores cannot be given over the telephone. SPECIAL INFORMATION: FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. VACANCY INFORMATION: The eligible register resulting from this examination will be used to fill vacancies in the Office of Equity Division for the Department of Children and Family Services. AVAILABLE SHIFT : Any APPLICATION AND FILING INFORMATION: All applicants MUST complete the filing process ONLINE (via electronic submission). Applications will not be accepted by mail, fax, or in person. Applicants are required to submit a standard Los Angeles County Employment Application online and complete the Supplemental Questionnaire to be considered for this examination. Paper application and/or resumes cannot be accepted in lieu of online application. We must receive your application by 5:00 PM, PT, on the last day of filing. Plan to submit your online application well in advance of the September 9, 2024, before 5:00 pm (PT) deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentsjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter in incorrect email address. Apply online by clicking on the green "APPLY" button at the top right of this posting. You can also track the status of your application by using this website. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the Selection/Specialty Requirements and complete the Supplemental Questionnaire. Provide any relevant education, training, and experience in the spaces provided, so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, description of work performed. If your application is incomplete, it will be rejected. IMPORTANT NOTES: ALL information included in the application materials is subject to VERIFICATION. We may reject your application at any point during the examination and hiring process, including after an appointment has been made. FALSIFICATION of any information may result in DISQUALIFICATION . Utilizing VERBIAGE from Class Specification and Minimum Requirements serving as your description of duties WILL NOT be sufficient to meet the requirements. Doing so may result in an INCOMPLETE APPLICATION, and you may be DISQUALIFIED. SOCIAL SECURITY NUMBER : Please include your social security number for record control purposes. Federal Law requires that all employed persons have a social security number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES : For candidates who may not have regular access to a computer or the Internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD : All applicants must file their application online using their OWN user ID and password. Using a family member or a friend's user ID and password may erase a candidate's original application record. California Relay Services Phone: (800) 735-2922 ADA Coordinator Email: adarequests@hr.lacounty.gov Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 Department Contact Name: Yeran Badoyan Department Contact Phone: (213) 351-5898 Department Contact Email: DCFSExams@dcfs.lacounty.gov For detailed information, please click here Closing Date/Time: 9/9/2024 5:00 PM Pacific
Aug 24, 2024
Full Time
Position/Program Information FILING DATES : 8/26/2024 at 8:00 a.m. (PT) through 9/9/2024 at 5:00 p.m. (PT) - ONLINE FILING ONLY EXAM NUMBER : T9086I TYPE OF RECRUITMENT : OPEN COMPETITIVE JOB OPPORTUNITY ENDORSEMENT OF COUNTY QUALIFICATIONS: No out-of-class experience/verification of experience (VOEL) will be accepted. DEFINITION: Assists in the development or administration of specialized programs in the Office of Equity Division. CLASSIFICATION STANDARDS: Positions allocable to this class typically report to a higher level Children Services Administrator and assist in the implementation of specialized programs and administrative support services. Positions allocable to this class also assist in the development and administration of specialized services for programs related to Elimination of Racial Disproportionality and Disparity (ERDD) programs. Incumbents must exercise knowledge of State and Federal regulations and must demonstrate effective written and oral communication skills, the ability to work with various officials and members of the public and an ability to exercise the principles of supervision. Essential Job Functions Assists management with the operating budget of the Elimination of Racial Disproportionality and Disparity (ERDD) programs by evaluating needs, preparing budget requests, reviewing budget reports, overseeing services, supplies, inventory, and expenditures. Assists with the administration of contracts (Housing Placement Services) and Memoranda of Understanding (MOUs) by planning, developing, and negotiating the terms of contracts and MOUs that benefit programs relating to these programs. Assists in overseeing studies by planning, organizing, conducting cost/benefit analyses, and coordinating the collection, analysis, and presentation of information both orally and in writing. Prepares a variety of documents of a highly sensitive or complex nature utilizing the latest technology and appropriate software programs. Under the guidance of management, collaborates with appropriate federal, state, and local agencies on a variety of issues to gain agreement on program concepts, interpretation of legislation, the development of community resources/workshops, and in accordance with federal laws, state laws, regulations and department policies and procedures. Initiates, assigns, and assists in leading projects and assignments by planning and organizing work activities from inception to final submission; coordinating the various functions and tasks within the division; maintaining a uniform work flow; determining priorities; assigning personnel to meet deadlines and desired outcomes, as appropriate; and updating direct manager (i.e., CSA II and/or CSA Ill) via written and oral reports on the status of work being performed to ensure that quality service is delivered in a timely, effective, and productive manner, and is consistent with the County strategic plan and in accordance with Federal and State laws, regulations, department policies, and procedures. Supervises subordinate staff as needed; by performing a full range of supervisory tasks, such as advising, motivating, training, supporting, coaching, mentoring, and disciplining employees; delegating assignments to subordinate staff; gathering organizational performance metrics; monitoring, reviewing, and evaluating employees’ work products and performance; and conducting staff meetings in order to ensure that quality service is delivered in a timely, effective, and productive manner and performance outcomes are achieved in accordance with Federal and State laws and regulations and department policies and procedures. Oversees the administration of contracts and memoranda of understanding (MOUs) within a children and family services program/section by reviewing and understanding contract terms; monitoring their execution and compliance; and evaluating deliverables and performance to ensure quality service is provided in a timely and fiscally responsible manner. Analyzes and interprets data for a children and family services’ program’s section’s operation by collecting pertinent data (e.g., laws, regulations, policies, procedures, operational reports, statistical reports); reviewing and analyzing current work processes through audit findings, work measurement studies, process assessments, and internal and external data stats; and documenting results to formulate and recommend revised methods that improve service delivery and program outcomes, are consistent with the County strategic plan, and comply with Federal and State laws and regulations and department policies and procedures. Responds to highly complex or sensitive assignments or issues presented by internal or external stakeholders (e.g., program staff, administrators, Board of Supervisor representatives, community advocates) by analyzing relevant information gathered from written and numerical reports, interviewing relevant parties, reviewing existing records and files, etc. and utilizing appropriate resources (e.g., staff, existing data, other County employees), using designated software (e.g., word processing, spreadsheets, presentation), and following standard English usage and using plain language to ensure the requested information is delivered in a timely, accurate, efficient, and effective manner and to provide recommendations that are in compliance with Federal and State laws and regulations and department policies and procedures. Assists in developing, implementing, and/or sustaining programs and services within the Department of Children and Family Services (such as administrative reviews and audits, research studies, work measurement studies, process assessments, pilot programs, and demonstration projects). This involves researching relevant information (including legislation, program policies/procedures, statistics, financial data, input from other County employees and representatives from private/public agencies, and internet sources), providing cost/benefit analyses, and monitoring studies to develop effective solutions or recommendations. The goal is to ensure quality service delivery in a timely, effective, and productive manner, consistent with the County's strategic plan and in compliance with Federal and State laws and regulations as well as department policies and procedures. Represents the Department of Children and Family Services (e.g., on committees, meetings, conferences, media, service planning areas) by serving as the liaison with other County departments, Federal and State agencies, or private/public agencies and by preparing for and attending committee meetings, conferences, etc. to orally present information to others (e.g., one-on-one or in groups), address concerns raised by relevant groups, assess the need for action by the public social services office/section, and assist in developing policy guidelines. Requirements SELECTION/SPECIALITY REQUIREMENTS: OPTION I: Two (2) years of experience at the level of Supervising Children's Social Worker*, one (1) year of which must have been assisting with the development and implementation of programs that benefit the Elimination of Racial Disproportionality and Disparity (ERDD). -OR- OPTION II: Three (3) years of experience in a highly responsible staff capacity** at the level of Administrative Services Manager I***, analyzing and making recommendations for the solution of problems of organization, programs, budget, or personnel. One (1) year of which must have been assisting with the development and implementation of programs that benefit the Elimination of Racial Disproportionality and Disparity (ERDD). LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS II - Light: This class includes administrative positions requiring light physical effort which may include occasional light lifting to a 10-pound limit, and some bending, stooping, or squatting. Considerable ambulation may be involved. SPECIAL REQUIREMENT INFORMATION: *Experience at the level of Supervising Children's Social Workeris defined as: Supervises a staff of Children's Social Workers providing casework services to children. **Highly responsible staff capacity is defined as: Staff experience at the senior level with extensive knowledge of program related area, processes and procedures and experience in a specific subject matter. ***Experience at the level of Administrative Services Manager Iis defined as: Independently performs a full range of difficult to complex analytical assignments and makes recommendations on complex issues which directly impact departmental programs and administrative operations. Additional Information EXAMINATION CONTENT: This examination will consist of two (2) parts: PART I: A Writing Assessment weighted 20% assessingEnglish Structure and Content, Written Expression, and Prioritizing Information. ONLY APPLICANTS WHO ACHIEVE A PASSING SCORE OF 70% OR HIGHER ON PART I WILL BE INVITED TO THE STRUCTURED INTERVIEW (PART II). PART II: A virtual Structured Interview weighted 80% assessing: Technical Knowledge Management and Leadership Critical Thinking and Problem Solving Public Relations and Interpersonal Skills Data Analysis and Decision Making Cultural Sensitivity, Ethics and Integrity Oral Communication APPLICANTS MUST ACHIEVE A PASSING SCORE OF 70% OR HIGHER ON EACH WEIGHTED PART OF THE EXAMINATION IN ORDER TO BE PLACED ON THE ELIGIBLE REGISTER. ELIGIBILITY INFORMATION : The names of candidates receiving a passing score on this examination will be placed on the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. All notifications (e.g. Notices of Non-Acceptance, Notice of Results, etc.) will be emailed. Scores cannot be given over the telephone. SPECIAL INFORMATION: FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. VACANCY INFORMATION: The eligible register resulting from this examination will be used to fill vacancies in the Office of Equity Division for the Department of Children and Family Services. AVAILABLE SHIFT : Any APPLICATION AND FILING INFORMATION: All applicants MUST complete the filing process ONLINE (via electronic submission). Applications will not be accepted by mail, fax, or in person. Applicants are required to submit a standard Los Angeles County Employment Application online and complete the Supplemental Questionnaire to be considered for this examination. Paper application and/or resumes cannot be accepted in lieu of online application. We must receive your application by 5:00 PM, PT, on the last day of filing. Plan to submit your online application well in advance of the September 9, 2024, before 5:00 pm (PT) deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentsjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter in incorrect email address. Apply online by clicking on the green "APPLY" button at the top right of this posting. You can also track the status of your application by using this website. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the Selection/Specialty Requirements and complete the Supplemental Questionnaire. Provide any relevant education, training, and experience in the spaces provided, so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, description of work performed. If your application is incomplete, it will be rejected. IMPORTANT NOTES: ALL information included in the application materials is subject to VERIFICATION. We may reject your application at any point during the examination and hiring process, including after an appointment has been made. FALSIFICATION of any information may result in DISQUALIFICATION . Utilizing VERBIAGE from Class Specification and Minimum Requirements serving as your description of duties WILL NOT be sufficient to meet the requirements. Doing so may result in an INCOMPLETE APPLICATION, and you may be DISQUALIFIED. SOCIAL SECURITY NUMBER : Please include your social security number for record control purposes. Federal Law requires that all employed persons have a social security number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES : For candidates who may not have regular access to a computer or the Internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD : All applicants must file their application online using their OWN user ID and password. Using a family member or a friend's user ID and password may erase a candidate's original application record. California Relay Services Phone: (800) 735-2922 ADA Coordinator Email: adarequests@hr.lacounty.gov Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 Department Contact Name: Yeran Badoyan Department Contact Phone: (213) 351-5898 Department Contact Email: DCFSExams@dcfs.lacounty.gov For detailed information, please click here Closing Date/Time: 9/9/2024 5:00 PM Pacific
TEXAS PARKS AND WILDLIFE
La Grange, Texas, United States
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Staff Services Officer I-V Army 36B, 42A, 51C, 89A, 92A, 92Z, 36A, 42B, 42H, 51C, 70C, 70F, 92A, 420A, 920A, 920B Staff Services Officer I-V Navy LS, LSS, PS, YN, YNS, 120X, 641X Staff Services Officer I-V Coast Guard SK, YN, F&S, FIN10, PERS, SEI11, SEI15, WEPS Staff Services Officer I-V Marine Corps 0111, 0147, 0161, 0171, 0431, 0491, 3152, 4821, 8411, 8412, 0102, 0160, 0170, 0430, 2102, 4801, 4802, 4803, 4804, 4810, 6607, 8840, 8862 Staff Services Officer I-V Air Force 2G0X1, 3F0X1, 3F1X1, 4A1X1, 8A200, 8U000, 16GX, 20C0, 30C0, 38FX, 60C0, 63AX, 63G0, 63S0 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must attach the required documentation referenced below at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ . Required forms that will need to be attached with application for Military Employment Preference: 1. Veteran- DD214 showing honorable discharge or Statement of Service (only for transitioning service members who have not reached their date of separation). 2. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. 3. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. 4. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. 5. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: David Forrester, (979) 968-3501 PHYSICAL WORK ADDRESS : 111 E. Travis, Suite 200, La Grange, TX 78945 GENERAL DESCRIPTION PLEASE NOTE: The salary listed on this posting will receive a 5% legislative appropriated increase effective 9/1/2024. Under the direction of the Regional Director, performs moderately complex(journey-level) staff services work as the regional office manager, and is responsible for the oversight of the administrative assistant staff. Serves as the office point of contact for disseminating information to the region, the public, and to vendors. Prepares special reports, researches and prepares correspondence, and provides regional training. Work involves planning and coordinating several staff services functions, such as human resources, accounting, budgeting, purchasing, training, and material, facilities, and property management. Works under general supervision, with limited latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. Qualifications: MINIMUM QUALIFICATIONS: Education: Graduation from High School or GED. Experience: Five years' experience performing advanced administrative support work to include general office administration, budget, and/or purchasing. Licensure: Must possess or be able to obtain, within 30 days of employment, a valid class "C" Texas driver's license; Must complete the Texas Comptroller of Public Accounts Statewide Basic Purchaser training within six months of employment. NOTE: Retention of position contingent upon obtaining and maintaining required license and completion of required training. ACCEPTABLE SUBSTITUTIONS Experience: Thirty semester hours from an accredited college or university may substitute for one year of the required experience, with a maximum substitution of two years. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of division programs, policies and procedures; Knowledge of the methods, principles, and practices of the agency; Knowledge of office management and human resources administration; Knowledge of the Texas Parks and Wildlife Department (TPWD) organizational structure, key individuals, and assigned roles and responsibilities; Knowledge of office management and human resources administration; Knowledge of budgeting and financial accounting procedures; Knowledge of purchasing methods and procedures; Skill in using a personal computer with various packages, such as Microsoft Word, Excel, and Outlook; Skill in using virtual meeting platforms; Skill in using the Texas Comptroller of Public Accounts' current Cooperative Purchasing Program; Skill in using Texas Comptroller of Public Accounts' current human resources and financial systems; Skill in using statistical software for the analysis of budgeting and financial accounting; Skill in developing, organizing, and maintaining accurate records, logs, and files by hardcopy filing systems and in electronic format; Skill in using initiative in accomplishing tasks with moderate supervision or without direct supervision; Skill in handling confidential issues and materials with discretion; Skill in providing or coordinating direct services or information as requested by other divisions, the Executive Office, and the public; Skill in coordinating delivery of service or information; Skill in preparing correspondence and required documentation; Skill in coordinating activities; Ability to plan, direct, and train employees; Ability to communicate effectively, both verbally and written; Ability to analyze and solve problems; Ability to study and evaluate programs in progress and propose recommendations on necessary changes; Ability to promote, establish, and maintain effective working relationships; Ability to work independently and use sound judgment in decision-making; Ability to maintain flexibility, work with frequent interruptions, and multiple and changing priorities; Ability to recognize potential purchasing problems and make decisions and corrections in a timely manner; Ability to work, communicate, and interact with the general public; Ability to study and evaluate programs and propose recommendations; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS Required to work from 8:00 a.m. to 5:00 p.m., Monday through Friday; Required to work overtime, as necessary; Required to work on holidays, weekends, and hours other than 8:00 a.m. to 5:00 p.m., as necessary; Required to respond to emergency calls; Required to travel 5% with possible overnight stays; May be required to operate a State vehicle; Must conform to TPWD dress and grooming standards, work rules, and safety procedures; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS Closing Date: Sep 9, 2024, 11:59:00 PM
Aug 20, 2024
Full Time
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Staff Services Officer I-V Army 36B, 42A, 51C, 89A, 92A, 92Z, 36A, 42B, 42H, 51C, 70C, 70F, 92A, 420A, 920A, 920B Staff Services Officer I-V Navy LS, LSS, PS, YN, YNS, 120X, 641X Staff Services Officer I-V Coast Guard SK, YN, F&S, FIN10, PERS, SEI11, SEI15, WEPS Staff Services Officer I-V Marine Corps 0111, 0147, 0161, 0171, 0431, 0491, 3152, 4821, 8411, 8412, 0102, 0160, 0170, 0430, 2102, 4801, 4802, 4803, 4804, 4810, 6607, 8840, 8862 Staff Services Officer I-V Air Force 2G0X1, 3F0X1, 3F1X1, 4A1X1, 8A200, 8U000, 16GX, 20C0, 30C0, 38FX, 60C0, 63AX, 63G0, 63S0 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must attach the required documentation referenced below at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ . Required forms that will need to be attached with application for Military Employment Preference: 1. Veteran- DD214 showing honorable discharge or Statement of Service (only for transitioning service members who have not reached their date of separation). 2. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. 3. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. 4. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. 5. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: David Forrester, (979) 968-3501 PHYSICAL WORK ADDRESS : 111 E. Travis, Suite 200, La Grange, TX 78945 GENERAL DESCRIPTION PLEASE NOTE: The salary listed on this posting will receive a 5% legislative appropriated increase effective 9/1/2024. Under the direction of the Regional Director, performs moderately complex(journey-level) staff services work as the regional office manager, and is responsible for the oversight of the administrative assistant staff. Serves as the office point of contact for disseminating information to the region, the public, and to vendors. Prepares special reports, researches and prepares correspondence, and provides regional training. Work involves planning and coordinating several staff services functions, such as human resources, accounting, budgeting, purchasing, training, and material, facilities, and property management. Works under general supervision, with limited latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. Qualifications: MINIMUM QUALIFICATIONS: Education: Graduation from High School or GED. Experience: Five years' experience performing advanced administrative support work to include general office administration, budget, and/or purchasing. Licensure: Must possess or be able to obtain, within 30 days of employment, a valid class "C" Texas driver's license; Must complete the Texas Comptroller of Public Accounts Statewide Basic Purchaser training within six months of employment. NOTE: Retention of position contingent upon obtaining and maintaining required license and completion of required training. ACCEPTABLE SUBSTITUTIONS Experience: Thirty semester hours from an accredited college or university may substitute for one year of the required experience, with a maximum substitution of two years. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of division programs, policies and procedures; Knowledge of the methods, principles, and practices of the agency; Knowledge of office management and human resources administration; Knowledge of the Texas Parks and Wildlife Department (TPWD) organizational structure, key individuals, and assigned roles and responsibilities; Knowledge of office management and human resources administration; Knowledge of budgeting and financial accounting procedures; Knowledge of purchasing methods and procedures; Skill in using a personal computer with various packages, such as Microsoft Word, Excel, and Outlook; Skill in using virtual meeting platforms; Skill in using the Texas Comptroller of Public Accounts' current Cooperative Purchasing Program; Skill in using Texas Comptroller of Public Accounts' current human resources and financial systems; Skill in using statistical software for the analysis of budgeting and financial accounting; Skill in developing, organizing, and maintaining accurate records, logs, and files by hardcopy filing systems and in electronic format; Skill in using initiative in accomplishing tasks with moderate supervision or without direct supervision; Skill in handling confidential issues and materials with discretion; Skill in providing or coordinating direct services or information as requested by other divisions, the Executive Office, and the public; Skill in coordinating delivery of service or information; Skill in preparing correspondence and required documentation; Skill in coordinating activities; Ability to plan, direct, and train employees; Ability to communicate effectively, both verbally and written; Ability to analyze and solve problems; Ability to study and evaluate programs in progress and propose recommendations on necessary changes; Ability to promote, establish, and maintain effective working relationships; Ability to work independently and use sound judgment in decision-making; Ability to maintain flexibility, work with frequent interruptions, and multiple and changing priorities; Ability to recognize potential purchasing problems and make decisions and corrections in a timely manner; Ability to work, communicate, and interact with the general public; Ability to study and evaluate programs and propose recommendations; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS Required to work from 8:00 a.m. to 5:00 p.m., Monday through Friday; Required to work overtime, as necessary; Required to work on holidays, weekends, and hours other than 8:00 a.m. to 5:00 p.m., as necessary; Required to respond to emergency calls; Required to travel 5% with possible overnight stays; May be required to operate a State vehicle; Must conform to TPWD dress and grooming standards, work rules, and safety procedures; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS Closing Date: Sep 9, 2024, 11:59:00 PM
Description An additional 6% salary increase will occur in October 2024. Under general direction, to be responsible for the development, maintenance, and tracking of a Department's fiscal information and data; to perform a variety of administrative and staff management duties; to assign, schedule, coordinate, supervise, and evaluate the work of assigned staff; to perform a variety of difficult, complex, and specialized information gathering, organization, analysis, and presentation assignments; and to do related work as required. DISTINGUISHING CHARACTERISTICS This is a highly specialized Administrative Services Manager classification. Incumbents have responsibilities for the fiscal management, personnel administration, payroll, building and equipment maintenance, inventory control in one of the County's larger departments or agencies. Responsibilities also include overseeing, supervising, and performing a variety of administrative and staff management functions. REPORTS TO Department Head, Assistant Department Head, or designee CLASSIFICATIONS SUPERVISED Accountant I, II; Staff Services Analyst I, II; Office Clerical Supervisor; Office Assistant I, II, III; Account Clerk I, II, III.; and other Department technical or clerical support, depending upon the Department or Agency to which assigned. TYPICAL PHYSICAL REQUIREMENTS Sit for extended periods; frequently stand and walk; normal manual dexterity and eye-hand coordination; lift and move objects weighing up to 25 lbs.; corrected hearing and vision to normal range; verbal communication; use of office equipment, including computer, telephone, calculator, copiers, and FAX. TYPICAL WORKING CONDITIONS Work is performed in an office environment; continuous contact with other staff. Example of Duties EXAMPLES OF IMPORTANT AND ESSENTIAL DUTIES (The following is used as a partial description and is not restrictive as to duties required.) Serves as chief fiscal support person for a larger County Department or Agency; Develops, maintains, and tracks Department budget and fiscal information; Maintains and tracks a variety of fiscal and budget control journals and records; Keeps Department/Agency management aware of budget and fiscal status, including expenditure levels and the need to adjust expenditures for specific programs and operational areas; may have responsibility for the development, control, maintenance, and reporting for special grants and special funds; Coordinates Department/Agency fiscal data and information with the Auditor/Controller and other fiscal control agencies, such as the State and Federal government; Provides supervision, training, coordination, scheduling, and work evaluations for assigned staff; Serves as the Department/Agency Personnel Officer, coordinating recruitment efforts, conducting new employee orientations, and completing and submitting all personnel paperwork; Completes and submits the Civil Rights Plan; Investigates complaints as needed; Completes Worker's Compensation paperwork as needed; Trains, supervises and evaluates professional and administrative support staff; performs a wide variety of administrative and staff support functions; May assist with long term planning and establishing of Department goals and performance objectives; Coordinates and facilitates Department purchasing procedures; Performs a variety of accounting work; Works with and maintains computerized financial management systems; Establishes and updates information retrieval systems; Gathers, organizes, analyzes, and presents data and information for review and action by Department management; Performs special projects; Directs the development of a variety of reports Other duties as assigned Minimum Qualifications Any combination of training and experience which would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: One year of experience in the Interagency Merit System performing duties comparable to Staff Services Analyst II. OR Two years of increasingly responsible analytical experience in staff services such as management, personnel, fiscal, staff development, or data processing analysis work, including the preparation of recommendations and reports. Special Requirements: Possession of, or ability to obtain a valid class C California Drivers License May be required to pass a fingerprint/background investigation. Knowledge Of/Ability To Knowledge of: General accounting theory, principles, and practices and their application to a variety of accounting transactions and problems. Laws, rules, regulations, and policies affecting the financial operations and transactions of an assigned Department. Government cost accounting and budgeting. Principles of account classification. Budget development and control. Computerized financial management systems. Purchasing methods and procedures. Public personnel administration policies and procedures. Applicable Federal and State laws, policies and procedures regarding Civil Rights issues and complaint investigation techniques. Principles of work direction, work coordination, supervision, training, and work evaluation. Ability to: Plan, organize, develop, and coordinate fiscal and personnel administration functions for an assigned County Department/Agency. Perform a variety of accounting and financial transaction work. Analyze and evaluate financial information, researching and gathering appropriate information to resolve problems. Provide supervision, work coordination, performance evaluations, and training for other staff. Monitor and update fiscal records. Prepare a variety of financial reports and statements. Gather, organize, analyze, and present a variety of information. Use a computerized financial management system. Effectively represent an assigned County department/agency in contacts with other County staff, the public, and other government agencies. Establish and maintain cooperative working relationships. Selection Process: All completed applications and supplemental questionnaires will be reviewed. Depending upon the number of applicants who meet the minimum qualifications, the examination process may include a screening committee (pass/fail) and/or an oral examination (100%) which may include a written practical component to determine placement on the eligible list. Disaster Service Workers: All San Benito County employees are designated “Disaster Service Workers” through state and local laws (CA Government Code Sec. 3100-3109 and Emergency Services Chapter 6 via adoption of local Ordinance No. 361 § 1, 2-25-75). As Disaster Service Workers, all County employees are expected to remain at work, or to report for work as soon as practicable, following significant emergency or disaster. SAN BENITO COUNTY BENEFITS FOR MANAGEMENT EMPLOYEES (This is meant to be an overview of benefits only. For full benefit terms and conditions, please see MOU) Employees in regular, full-time positions will be eligible to participate in the following employee benefits: Pay Day: Employees are paid bi-weekly. Insurance Deductions: The insurance and benefits deductions will take place bi-monthly, normally the first two pay periods of the month. Bank/Credit union and 457 Retirement Deferrals deductions will take place bi-weekly. Vacation: Based on continued years of service. Newly hired MEG employees may be eligible for higher vacation accrual rate for previous public sector experience (verification required). Maximum accruals may apply depending on the bargaining unit. 5 to 9 years of service = 15 days per year 10 to 14 years of service = 18 days per year 15 + years of service = 20 days per year Administrative Leave: Management employees receive 80 hours of administrative leave per calendar year. Forty (40) unused hours can be paid out at the end of the calendar year. Administrative leave is pro-rated. Holidays: 13.5 holidays (including 3 floating) for most employees. Safety officers and dispatchers receive approximately 5% holiday pay in addition to their base pay in lieu of paid holidays off. Sick Leave: 15 days per year. Maximum accruals apply. Medical Plan: Comprehensive CalPERS medical plans available for full-time employees. Employees appointed to a regular position at a time base of 50% or higher are eligible to participate. Increase County contributions to medical effective January 2024. a. Employee Only: $750.00, which would include the PEMHCA Minimum b. Employee Plus One: $1,250.00, which would include the PEMHCA Minimum c. Family: $1,515.00, which would include the PEMHCA Minimum The County's contribution above shall be prorated for positions that are less than .90 FTE rounding to the nearest one-quarter time. HRA: Employee Only Medical Plan: $1,500 maximum Employee Plus One Medical Plan: $3,000 maximum. Employee Plus Family Medical Plan: $4,000 maximum. Employees who are eligible to receive a "cash in lieu of' enrollment in the County's medical plan shall receive a taxable payment of $150 monthly (pro-rated into biweekly installments of $69.23). Dental Plan: County contributes $30 to Delta Dental plan for full-time employees and their families. Vision Plan: The County pays for employee coverage and the employee can pay for dependent coverage. This benefit is available to full-time employees only. Employee Assistance Program: The County provides confidential short-term counseling services to employees and dependents. Life Insurance/AD&D: County pays for a $20,000 BASIC life insurance policy for each employee. Voluntary life insurance plans available. Disability Insurance: Confidential and Management groups participate in the State Disability Insurance. Credit Union: Membership to the Santa Clara Federal Credit Union is available to San Benito County employees. Deferred Compensation: Employees may participate in tax-deferred retirement savings. Three 457 plans are available. Employees may rollover funds from prior 401k or 457 accounts. IRS limits apply. Retirement: Regular employees will be enrolled into the CalPERS retirement system in accordance with the Public Employees' Retirement Law. Employee contributions vary according to bargaining unit. All New Miscellaneous (non-Safety) employees enrolled into the CalPERS retirement system participate in the full formula of 2% at 62. Miscellaneous employees participate in Social Security in addition to CalPERS. Supplemental Insurance: Employees may participate in various AFLAC plans such as accident, disability, and cancer insurances. Flexible Spending Accounts: Health and Dependent Care available, pre-tax deductions. 01 Please be sure to answer the supplemental questions thoroughly and accurately. Applicants are responsible for clearly, completely, and accurately identifying their qualifications. Your responses to the questions must be supported by both the work experience listed on your application as well as your resume. The rating of the supplemental questions may determine your application status and/or rank on the eligible list. Answers such as "see resume" or "see above" will remove you from consideration. I have read and understand the statement above concerning submission of supplemental questionnaire responses. Yes No 02 I understand all County employees will be required to take an Oath of Office and will be called upon to act as Disaster Service Workers, when needed. Yes 03 Do you possess or have the ability to obtain a valid State Driver's License? Yes No 04 Please indicate your highest level of education. Did not complete high school or equivalent High School, GED, or equivalent Some College Associate's Degree Bachelor's Degree Master's Degree or higher 05 Do you obtain one year of experience in the Interagency Merit System performing duties comparable to Staff Services Analyst II? Please describe your experience. If none, please put N/A. 06 Do you obtain two years of increasingly responsible analytical experience in staff services such as management, personnel, fiscal, staff development, or data processing analysis work, including the preparation of recommendations and reports? Please describe your experience. If none, please put N/A. 07 Please describe your experience in a public agency. What types of roles have you been involved in, and for how many years? If none, please put N/A. 08 Please describe your experience with financial management. What specific responsibilities have you handled? If none, please put N/A. Required Question Closing Date/Time: 9/25/2024 5:00 PM Pacific
Sep 05, 2024
Full Time
Description An additional 6% salary increase will occur in October 2024. Under general direction, to be responsible for the development, maintenance, and tracking of a Department's fiscal information and data; to perform a variety of administrative and staff management duties; to assign, schedule, coordinate, supervise, and evaluate the work of assigned staff; to perform a variety of difficult, complex, and specialized information gathering, organization, analysis, and presentation assignments; and to do related work as required. DISTINGUISHING CHARACTERISTICS This is a highly specialized Administrative Services Manager classification. Incumbents have responsibilities for the fiscal management, personnel administration, payroll, building and equipment maintenance, inventory control in one of the County's larger departments or agencies. Responsibilities also include overseeing, supervising, and performing a variety of administrative and staff management functions. REPORTS TO Department Head, Assistant Department Head, or designee CLASSIFICATIONS SUPERVISED Accountant I, II; Staff Services Analyst I, II; Office Clerical Supervisor; Office Assistant I, II, III; Account Clerk I, II, III.; and other Department technical or clerical support, depending upon the Department or Agency to which assigned. TYPICAL PHYSICAL REQUIREMENTS Sit for extended periods; frequently stand and walk; normal manual dexterity and eye-hand coordination; lift and move objects weighing up to 25 lbs.; corrected hearing and vision to normal range; verbal communication; use of office equipment, including computer, telephone, calculator, copiers, and FAX. TYPICAL WORKING CONDITIONS Work is performed in an office environment; continuous contact with other staff. Example of Duties EXAMPLES OF IMPORTANT AND ESSENTIAL DUTIES (The following is used as a partial description and is not restrictive as to duties required.) Serves as chief fiscal support person for a larger County Department or Agency; Develops, maintains, and tracks Department budget and fiscal information; Maintains and tracks a variety of fiscal and budget control journals and records; Keeps Department/Agency management aware of budget and fiscal status, including expenditure levels and the need to adjust expenditures for specific programs and operational areas; may have responsibility for the development, control, maintenance, and reporting for special grants and special funds; Coordinates Department/Agency fiscal data and information with the Auditor/Controller and other fiscal control agencies, such as the State and Federal government; Provides supervision, training, coordination, scheduling, and work evaluations for assigned staff; Serves as the Department/Agency Personnel Officer, coordinating recruitment efforts, conducting new employee orientations, and completing and submitting all personnel paperwork; Completes and submits the Civil Rights Plan; Investigates complaints as needed; Completes Worker's Compensation paperwork as needed; Trains, supervises and evaluates professional and administrative support staff; performs a wide variety of administrative and staff support functions; May assist with long term planning and establishing of Department goals and performance objectives; Coordinates and facilitates Department purchasing procedures; Performs a variety of accounting work; Works with and maintains computerized financial management systems; Establishes and updates information retrieval systems; Gathers, organizes, analyzes, and presents data and information for review and action by Department management; Performs special projects; Directs the development of a variety of reports Other duties as assigned Minimum Qualifications Any combination of training and experience which would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: One year of experience in the Interagency Merit System performing duties comparable to Staff Services Analyst II. OR Two years of increasingly responsible analytical experience in staff services such as management, personnel, fiscal, staff development, or data processing analysis work, including the preparation of recommendations and reports. Special Requirements: Possession of, or ability to obtain a valid class C California Drivers License May be required to pass a fingerprint/background investigation. Knowledge Of/Ability To Knowledge of: General accounting theory, principles, and practices and their application to a variety of accounting transactions and problems. Laws, rules, regulations, and policies affecting the financial operations and transactions of an assigned Department. Government cost accounting and budgeting. Principles of account classification. Budget development and control. Computerized financial management systems. Purchasing methods and procedures. Public personnel administration policies and procedures. Applicable Federal and State laws, policies and procedures regarding Civil Rights issues and complaint investigation techniques. Principles of work direction, work coordination, supervision, training, and work evaluation. Ability to: Plan, organize, develop, and coordinate fiscal and personnel administration functions for an assigned County Department/Agency. Perform a variety of accounting and financial transaction work. Analyze and evaluate financial information, researching and gathering appropriate information to resolve problems. Provide supervision, work coordination, performance evaluations, and training for other staff. Monitor and update fiscal records. Prepare a variety of financial reports and statements. Gather, organize, analyze, and present a variety of information. Use a computerized financial management system. Effectively represent an assigned County department/agency in contacts with other County staff, the public, and other government agencies. Establish and maintain cooperative working relationships. Selection Process: All completed applications and supplemental questionnaires will be reviewed. Depending upon the number of applicants who meet the minimum qualifications, the examination process may include a screening committee (pass/fail) and/or an oral examination (100%) which may include a written practical component to determine placement on the eligible list. Disaster Service Workers: All San Benito County employees are designated “Disaster Service Workers” through state and local laws (CA Government Code Sec. 3100-3109 and Emergency Services Chapter 6 via adoption of local Ordinance No. 361 § 1, 2-25-75). As Disaster Service Workers, all County employees are expected to remain at work, or to report for work as soon as practicable, following significant emergency or disaster. SAN BENITO COUNTY BENEFITS FOR MANAGEMENT EMPLOYEES (This is meant to be an overview of benefits only. For full benefit terms and conditions, please see MOU) Employees in regular, full-time positions will be eligible to participate in the following employee benefits: Pay Day: Employees are paid bi-weekly. Insurance Deductions: The insurance and benefits deductions will take place bi-monthly, normally the first two pay periods of the month. Bank/Credit union and 457 Retirement Deferrals deductions will take place bi-weekly. Vacation: Based on continued years of service. Newly hired MEG employees may be eligible for higher vacation accrual rate for previous public sector experience (verification required). Maximum accruals may apply depending on the bargaining unit. 5 to 9 years of service = 15 days per year 10 to 14 years of service = 18 days per year 15 + years of service = 20 days per year Administrative Leave: Management employees receive 80 hours of administrative leave per calendar year. Forty (40) unused hours can be paid out at the end of the calendar year. Administrative leave is pro-rated. Holidays: 13.5 holidays (including 3 floating) for most employees. Safety officers and dispatchers receive approximately 5% holiday pay in addition to their base pay in lieu of paid holidays off. Sick Leave: 15 days per year. Maximum accruals apply. Medical Plan: Comprehensive CalPERS medical plans available for full-time employees. Employees appointed to a regular position at a time base of 50% or higher are eligible to participate. Increase County contributions to medical effective January 2024. a. Employee Only: $750.00, which would include the PEMHCA Minimum b. Employee Plus One: $1,250.00, which would include the PEMHCA Minimum c. Family: $1,515.00, which would include the PEMHCA Minimum The County's contribution above shall be prorated for positions that are less than .90 FTE rounding to the nearest one-quarter time. HRA: Employee Only Medical Plan: $1,500 maximum Employee Plus One Medical Plan: $3,000 maximum. Employee Plus Family Medical Plan: $4,000 maximum. Employees who are eligible to receive a "cash in lieu of' enrollment in the County's medical plan shall receive a taxable payment of $150 monthly (pro-rated into biweekly installments of $69.23). Dental Plan: County contributes $30 to Delta Dental plan for full-time employees and their families. Vision Plan: The County pays for employee coverage and the employee can pay for dependent coverage. This benefit is available to full-time employees only. Employee Assistance Program: The County provides confidential short-term counseling services to employees and dependents. Life Insurance/AD&D: County pays for a $20,000 BASIC life insurance policy for each employee. Voluntary life insurance plans available. Disability Insurance: Confidential and Management groups participate in the State Disability Insurance. Credit Union: Membership to the Santa Clara Federal Credit Union is available to San Benito County employees. Deferred Compensation: Employees may participate in tax-deferred retirement savings. Three 457 plans are available. Employees may rollover funds from prior 401k or 457 accounts. IRS limits apply. Retirement: Regular employees will be enrolled into the CalPERS retirement system in accordance with the Public Employees' Retirement Law. Employee contributions vary according to bargaining unit. All New Miscellaneous (non-Safety) employees enrolled into the CalPERS retirement system participate in the full formula of 2% at 62. Miscellaneous employees participate in Social Security in addition to CalPERS. Supplemental Insurance: Employees may participate in various AFLAC plans such as accident, disability, and cancer insurances. Flexible Spending Accounts: Health and Dependent Care available, pre-tax deductions. 01 Please be sure to answer the supplemental questions thoroughly and accurately. Applicants are responsible for clearly, completely, and accurately identifying their qualifications. Your responses to the questions must be supported by both the work experience listed on your application as well as your resume. The rating of the supplemental questions may determine your application status and/or rank on the eligible list. Answers such as "see resume" or "see above" will remove you from consideration. I have read and understand the statement above concerning submission of supplemental questionnaire responses. Yes No 02 I understand all County employees will be required to take an Oath of Office and will be called upon to act as Disaster Service Workers, when needed. Yes 03 Do you possess or have the ability to obtain a valid State Driver's License? Yes No 04 Please indicate your highest level of education. Did not complete high school or equivalent High School, GED, or equivalent Some College Associate's Degree Bachelor's Degree Master's Degree or higher 05 Do you obtain one year of experience in the Interagency Merit System performing duties comparable to Staff Services Analyst II? Please describe your experience. If none, please put N/A. 06 Do you obtain two years of increasingly responsible analytical experience in staff services such as management, personnel, fiscal, staff development, or data processing analysis work, including the preparation of recommendations and reports? Please describe your experience. If none, please put N/A. 07 Please describe your experience in a public agency. What types of roles have you been involved in, and for how many years? If none, please put N/A. 08 Please describe your experience with financial management. What specific responsibilities have you handled? If none, please put N/A. Required Question Closing Date/Time: 9/25/2024 5:00 PM Pacific
City of Palmdale, CA
Palmdale, California, United States
DESCRIPTION **This position will remain open until filled, with a first review date of September 2nd** Under general direction, plans, organizes, controls, and directs the work of staff performing difficult and complex professional, technical, and administrative support related to all city programs and activities. Coordinates long-term and short-term project planning; coordinates assigned activities with other City departments, divisions, outside agencies, and the public. Provides expert professional assistance to City management staff in all areas of expertise. DISTINGUISHING CHARACTERISTICS: Manager I Manager I is the first level in the Manager series. Incumbents in this classification exercise initiative and judgment as they supervise staff performing duties relating to the department or division assigned. This class is distinguished from the fully experienced Manager II by the more routine nature of work activities and the limited degree of independent judgment and action exercised. Manager II Manager II is the second level in the Manager series. Under general direction within a framework of established policies and procedures, the incumbent independently performs the full range of routine to highly complex professional and supervisory work requiring advanced departmental or division knowledge and substantial professional experience. Assignments are given in general terms and subject to periodic review usually upon completion. There is significant latitude for discretion and independent judgment in the selection of work methods to achieve established goals. EXAMPLES OF ESSENTIAL DUTIES Essential and other important responsibilities and functions may include, but are not limited to, the following: • Manage and organize the planning and implementation of complex projects and activities; establish objectives, priorities, and schedules; manage project budgets. • Assist in developing and implementing department or division goals and objectives, policies, and priorities. • Plan, organize, and direct the activities and staff of the division; exercise direct and indirect supervision over assigned professional and technical staff; and select, supervise, train, and evaluate professional, technical, and clerical staff. • Develop and standardize procedures and methods to improve the efficiency and effectiveness of services, projects, and activities; assesses and monitors workload, administrative and support systems, and internal reporting relationships; identifies opportunities for improvement and recommends to their Director or Deputy Director. • Supervise department or division staff; provide or coordinate staff training; conduct performance evaluations; implement discipline procedures as required; maintain discipline and high standards necessary for the efficient and professional operation of the department. • Assist new or existing staff in learning departmental practices and protocols, methods, and procedures. • Develop and implement the department or division’s goals, objectives, policies, and priorities. • Assist in preparing budgets; make budget recommendations relative to the assigned program areas of responsibility; coordinate and compile budget recommendations prepared by other staff into a comprehensive budget document; and research past expenditures and forecast next year’s increases. • Perform related duties as assigned. Example Of Essential Functions When Assigned To: Finance • Manage and direct the fiscal management of the City, including revenue forecasting, collection and disbursement of funds, accounting, financial reporting, auditing, and investment of funds. • Plan, direct, and coordinate the administration of the City's finance, accounting and budgeting, services; recommend internal control policies and implement procedures to conduct activities; ensure that activities are conducted in accordance with related laws, ordinances, rules and regulations; develop comprehensive plans to satisfy future needs for departmental services. • Assist the Director and City Manager in preparation of the operating and capital improvement budgets for the City; estimate anticipated revenues; assist in reviewing proposed budget allocations; conduct complex fiscal analysis and prepare related reports. • Prepare and supervise the preparation of reports to the State Controller, County Auditor Controller and other Federal, State or County agencies. • Manage the investments of the City; purchase securities and invest City funds at the direction of the City Treasurer; prepare all documents necessary to transfer funds and document all transactions; manage the preparation of monthly reports for City Council. • Review posting, balancing, and reconciling of accounting transactions to ensure conformance with generally accepted accounting principles and standards. • Manage and participate in the City’s annual financial audit; work with the City’s independent auditor; assume responsibility for the development of the Annual Comprehensive Financial Report (ACFR). • Prepare, present, and be knowledgeable about City Council agenda items on financial matters and attend City Council meetings. • Monitor and evaluate the efficiency and effectiveness of service delivery methods and procedures; assess and monitor workload, administrative and support systems, and internal reporting relationships; identify opportunities for improvement and direct the implementation of improvements. • Establish, maintain, and foster positive and harmonious working relationships with City staff and all those contacted in the course of work. • Provide financial data, and analysis of economic proposals to the City's bargaining team. • Perform related duties as assigned. EXPERIENCE & TRAINING / LICENSE AND/OR CERTIFICATE Any combination of education and experience that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Five years of increasingly responsible experience in an applicable field, including three years of experience in a supervisory or management capacity. Training: A Bachelor’s Degree from an accredited college or university with major coursework in a related field. Licenses/Certifications/Other Requirements: Possession of, or ability to obtain, an appropriate, valid California driver's license by the time of appointment. MINIMUM QUALIFICATIONS Knowledge of: • Administrative principles and practices, including goal setting, program development, implementation, and evaluation, and project management. • Principles and practices of budget development and administration. • Principles and practices of employee supervision, either directly or through subordinate levels of supervision, including work planning, assignment, review and evaluation, and the training of staff in work procedures. • Organization and management practices as applied to the development, analysis, and evaluation of programs, policies, and operational needs of the assigned functional area. • Contract management practices in a public agency setting. • Applicable Federal, State, and local laws, codes, and regulations. • General principles of risk management related to the functions of the assigned area. • Record-keeping principles and procedures. • Modern office practices, methods, and computer equipment and applications related to work. • English usage, grammar, spelling, vocabulary, and punctuation. • Techniques for effectively representing the City in contact with governmental agencies, community groups, and various business, professional, educational, regulatory, and legislative organizations. • Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff. Ability to: • Recommend and implement goals, objectives, and practices for providing effective and efficient services. • Plan, organize, assign, review, and evaluate staff work and train staff in work procedures. • Evaluate and develop improvements in operations, procedures, policies, or methods. • Prepare clear and concise reports, correspondence, policies, procedures, and other written materials. • Interpret, apply, explain, and ensure compliance with Federal, State, and local policies, procedures, laws, and regulations. • Conduct complex research projects, evaluate alternatives, make sound recommendations, and prepare effective technical staff reports. • Effectively represent the department and the City in meetings with governmental agencies, community groups, various businesses, professional and regulatory organizations, and in meetings with individuals. • Direct the establishment and maintenance of a variety of filing, record-keeping, and tracking systems. • Operate modern office equipment, including computer equipment and specialized software applications programs. • Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; organize own work, set priorities, and meet critical time deadlines. • Make sound, independent decisions within established policy and procedural guidelines. • Effectively communicate in person, over the telephone, and in writing in English; make effective presentations before the public, commissions, and City Council. • Use tact, initiative, prudence, and independent judgment within general policy and legal guidelines in politically sensitive situations. • Maintain confidentiality of sensitive information. • Establish, maintain, and foster positive and harmonious working relationships with those contacted in the course of work. • Provide quality customer service. WORKING CONDITIONS: Physical Demands: Mobility: frequent use of a keyboard; frequent walking, standing, and sitting for long periods of time; occasional climbing, bending, and squatting. Lifting: frequently up to 10 pounds; occasionally up to 40 pounds. Vision: constant use of overall vision; frequent reading and close-up work; occasional color and depth vision. Dexterity: frequent repetitive motion; frequent writing; frequent grasping, holding, and reaching. Work Environment: Work is performed in a typical temperature-controlled office environment, subject to typical office noise. Incumbents in these classes may be required to work during irregular business hours and travel on an occasional basis. The City of Palmdale is noted for its highly skilled work force with a large concentration of aerospace firms located at Air Force Plant 42 and nearby Edwards Air Force Base. Its family oriented and culturally enhancing venues such as the Palmdale Playhouse, DryTown Water Park and Starlight Amphitheater make Palmdale "a place to call home." The city is located approximately one hour north of Los Angeles off the Antelope Valley Freeway (14). Palmdale encompasses about 104 square miles and has a population of approximately 153,000. The City is served by several school districts and has a growing retail and commercial base. For more information visit www.cityofpalmdale.org. BUSINESS HOURS: Normal operating hours are from 7:30 am to 6:00 pm Monday - Thursday. CLOSED on Friday. UNION: The Teamsters Local 911 represents certain positions in the City's Maintenance Division of Public Works. EMPLOYMENT INFORMATION APPLICATION MATERIALS must be submitted by the closing date listed in the job bulletin. Resumes cannot be accepted in lieu of a City online application. RESIDENCE within the City is not required. AN ELIGIBILITY LIST of the most qualified applicants will be compiled based on the results of the selection process. The list will remain in place for a period to be determined by Human Resources. BENEFITS listed here apply to full-time and benefited part-time positions; not to unbenefited part-time employees unless so described. A PROBATION PERIOD of six months minimum applies to initial employment with the City. VACATION, HOLIDAYS AND LEAVE: The City provides 14 paid holidays per year and 80 hours vacation (years one through four) with a maximum accrual of 240 hours (160 hours for benefited part-time employees). Administrative employees accrue 80 hours of administrative leave per year with a maximum accrual of 240 hours. SICK LEAVE: Employees accrue 96 hours per year with a maximum accrual of 800 hours (400 hours for benefited part-time employees). Unbenefited part-time employees receive 28 hours of paid sick leave per fiscal year. RETIREMENT: The City is a member of the California Public Employees' Retirement System (Cal-PERS). Full-time and benefited part-time employees will be enrolled in either the New Member or Classic plan, as defined by CalPERS. New Members are enrolled in the 2% @ 62 formula and pay the full 6.25% employee contribution. Classic Members are enrolled in the 2% @ 60 formula and pay the full 7% employee contribution. All other part-time employees are covered under the Public Agency Retirement Services (PARS). WELLNESS PROGRAM: The program includes gym membership discounts, healthy eating programs, exercise classes & other programs. DIRECT DEPOSIT: Direct Deposit is mandatory for all new employees. CREDIT UNION: F&A Federal Credit Union & Logix Federal Credit Union (formerly Lockheed) are available options. INSURANCE: The City offers group health, dental/vision, long term and short term disability, and a $50,000 life insurance policy for full-time employees. The City contributes towards the employee's health insurance. DEFERRED COMPENSATION: The City participates in the ICMA-RC Deferred Compensation Plan, which enables benefited part-time and full-time employees to contribute on a tax deferred basis. OVERTIME COMPENSATION: Over time is accrued at time-and-a-half for eligible employees for time physically worked in excess of the regular forty (40) hour work week. PART-TIME EMPLOYEES: Unbenefited part-time employees are reviewed for merit salary advancement, but are not eligible for any other benefits listed. Benefited part-time employees are eligible for CalPERS retirement, sick leave, holidays, & vacation on a prorated basis. MILEAGE PAY: Any employee may be reimbursed for work related mileage at 54 cents per mile when assigned to use their private vehicle on City business. SOCIAL SECURITY: The City does not participate in Social Security, and does not deduct Social Security payments from any employee's salary. The City does deduct 1.45% of salary for Medicare & makes a 1.45% matching contribution *Benefits can change at any time. Closing Date/Time: Continuous
Aug 08, 2024
Full Time
DESCRIPTION **This position will remain open until filled, with a first review date of September 2nd** Under general direction, plans, organizes, controls, and directs the work of staff performing difficult and complex professional, technical, and administrative support related to all city programs and activities. Coordinates long-term and short-term project planning; coordinates assigned activities with other City departments, divisions, outside agencies, and the public. Provides expert professional assistance to City management staff in all areas of expertise. DISTINGUISHING CHARACTERISTICS: Manager I Manager I is the first level in the Manager series. Incumbents in this classification exercise initiative and judgment as they supervise staff performing duties relating to the department or division assigned. This class is distinguished from the fully experienced Manager II by the more routine nature of work activities and the limited degree of independent judgment and action exercised. Manager II Manager II is the second level in the Manager series. Under general direction within a framework of established policies and procedures, the incumbent independently performs the full range of routine to highly complex professional and supervisory work requiring advanced departmental or division knowledge and substantial professional experience. Assignments are given in general terms and subject to periodic review usually upon completion. There is significant latitude for discretion and independent judgment in the selection of work methods to achieve established goals. EXAMPLES OF ESSENTIAL DUTIES Essential and other important responsibilities and functions may include, but are not limited to, the following: • Manage and organize the planning and implementation of complex projects and activities; establish objectives, priorities, and schedules; manage project budgets. • Assist in developing and implementing department or division goals and objectives, policies, and priorities. • Plan, organize, and direct the activities and staff of the division; exercise direct and indirect supervision over assigned professional and technical staff; and select, supervise, train, and evaluate professional, technical, and clerical staff. • Develop and standardize procedures and methods to improve the efficiency and effectiveness of services, projects, and activities; assesses and monitors workload, administrative and support systems, and internal reporting relationships; identifies opportunities for improvement and recommends to their Director or Deputy Director. • Supervise department or division staff; provide or coordinate staff training; conduct performance evaluations; implement discipline procedures as required; maintain discipline and high standards necessary for the efficient and professional operation of the department. • Assist new or existing staff in learning departmental practices and protocols, methods, and procedures. • Develop and implement the department or division’s goals, objectives, policies, and priorities. • Assist in preparing budgets; make budget recommendations relative to the assigned program areas of responsibility; coordinate and compile budget recommendations prepared by other staff into a comprehensive budget document; and research past expenditures and forecast next year’s increases. • Perform related duties as assigned. Example Of Essential Functions When Assigned To: Finance • Manage and direct the fiscal management of the City, including revenue forecasting, collection and disbursement of funds, accounting, financial reporting, auditing, and investment of funds. • Plan, direct, and coordinate the administration of the City's finance, accounting and budgeting, services; recommend internal control policies and implement procedures to conduct activities; ensure that activities are conducted in accordance with related laws, ordinances, rules and regulations; develop comprehensive plans to satisfy future needs for departmental services. • Assist the Director and City Manager in preparation of the operating and capital improvement budgets for the City; estimate anticipated revenues; assist in reviewing proposed budget allocations; conduct complex fiscal analysis and prepare related reports. • Prepare and supervise the preparation of reports to the State Controller, County Auditor Controller and other Federal, State or County agencies. • Manage the investments of the City; purchase securities and invest City funds at the direction of the City Treasurer; prepare all documents necessary to transfer funds and document all transactions; manage the preparation of monthly reports for City Council. • Review posting, balancing, and reconciling of accounting transactions to ensure conformance with generally accepted accounting principles and standards. • Manage and participate in the City’s annual financial audit; work with the City’s independent auditor; assume responsibility for the development of the Annual Comprehensive Financial Report (ACFR). • Prepare, present, and be knowledgeable about City Council agenda items on financial matters and attend City Council meetings. • Monitor and evaluate the efficiency and effectiveness of service delivery methods and procedures; assess and monitor workload, administrative and support systems, and internal reporting relationships; identify opportunities for improvement and direct the implementation of improvements. • Establish, maintain, and foster positive and harmonious working relationships with City staff and all those contacted in the course of work. • Provide financial data, and analysis of economic proposals to the City's bargaining team. • Perform related duties as assigned. EXPERIENCE & TRAINING / LICENSE AND/OR CERTIFICATE Any combination of education and experience that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Five years of increasingly responsible experience in an applicable field, including three years of experience in a supervisory or management capacity. Training: A Bachelor’s Degree from an accredited college or university with major coursework in a related field. Licenses/Certifications/Other Requirements: Possession of, or ability to obtain, an appropriate, valid California driver's license by the time of appointment. MINIMUM QUALIFICATIONS Knowledge of: • Administrative principles and practices, including goal setting, program development, implementation, and evaluation, and project management. • Principles and practices of budget development and administration. • Principles and practices of employee supervision, either directly or through subordinate levels of supervision, including work planning, assignment, review and evaluation, and the training of staff in work procedures. • Organization and management practices as applied to the development, analysis, and evaluation of programs, policies, and operational needs of the assigned functional area. • Contract management practices in a public agency setting. • Applicable Federal, State, and local laws, codes, and regulations. • General principles of risk management related to the functions of the assigned area. • Record-keeping principles and procedures. • Modern office practices, methods, and computer equipment and applications related to work. • English usage, grammar, spelling, vocabulary, and punctuation. • Techniques for effectively representing the City in contact with governmental agencies, community groups, and various business, professional, educational, regulatory, and legislative organizations. • Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff. Ability to: • Recommend and implement goals, objectives, and practices for providing effective and efficient services. • Plan, organize, assign, review, and evaluate staff work and train staff in work procedures. • Evaluate and develop improvements in operations, procedures, policies, or methods. • Prepare clear and concise reports, correspondence, policies, procedures, and other written materials. • Interpret, apply, explain, and ensure compliance with Federal, State, and local policies, procedures, laws, and regulations. • Conduct complex research projects, evaluate alternatives, make sound recommendations, and prepare effective technical staff reports. • Effectively represent the department and the City in meetings with governmental agencies, community groups, various businesses, professional and regulatory organizations, and in meetings with individuals. • Direct the establishment and maintenance of a variety of filing, record-keeping, and tracking systems. • Operate modern office equipment, including computer equipment and specialized software applications programs. • Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; organize own work, set priorities, and meet critical time deadlines. • Make sound, independent decisions within established policy and procedural guidelines. • Effectively communicate in person, over the telephone, and in writing in English; make effective presentations before the public, commissions, and City Council. • Use tact, initiative, prudence, and independent judgment within general policy and legal guidelines in politically sensitive situations. • Maintain confidentiality of sensitive information. • Establish, maintain, and foster positive and harmonious working relationships with those contacted in the course of work. • Provide quality customer service. WORKING CONDITIONS: Physical Demands: Mobility: frequent use of a keyboard; frequent walking, standing, and sitting for long periods of time; occasional climbing, bending, and squatting. Lifting: frequently up to 10 pounds; occasionally up to 40 pounds. Vision: constant use of overall vision; frequent reading and close-up work; occasional color and depth vision. Dexterity: frequent repetitive motion; frequent writing; frequent grasping, holding, and reaching. Work Environment: Work is performed in a typical temperature-controlled office environment, subject to typical office noise. Incumbents in these classes may be required to work during irregular business hours and travel on an occasional basis. The City of Palmdale is noted for its highly skilled work force with a large concentration of aerospace firms located at Air Force Plant 42 and nearby Edwards Air Force Base. Its family oriented and culturally enhancing venues such as the Palmdale Playhouse, DryTown Water Park and Starlight Amphitheater make Palmdale "a place to call home." The city is located approximately one hour north of Los Angeles off the Antelope Valley Freeway (14). Palmdale encompasses about 104 square miles and has a population of approximately 153,000. The City is served by several school districts and has a growing retail and commercial base. For more information visit www.cityofpalmdale.org. BUSINESS HOURS: Normal operating hours are from 7:30 am to 6:00 pm Monday - Thursday. CLOSED on Friday. UNION: The Teamsters Local 911 represents certain positions in the City's Maintenance Division of Public Works. EMPLOYMENT INFORMATION APPLICATION MATERIALS must be submitted by the closing date listed in the job bulletin. Resumes cannot be accepted in lieu of a City online application. RESIDENCE within the City is not required. AN ELIGIBILITY LIST of the most qualified applicants will be compiled based on the results of the selection process. The list will remain in place for a period to be determined by Human Resources. BENEFITS listed here apply to full-time and benefited part-time positions; not to unbenefited part-time employees unless so described. A PROBATION PERIOD of six months minimum applies to initial employment with the City. VACATION, HOLIDAYS AND LEAVE: The City provides 14 paid holidays per year and 80 hours vacation (years one through four) with a maximum accrual of 240 hours (160 hours for benefited part-time employees). Administrative employees accrue 80 hours of administrative leave per year with a maximum accrual of 240 hours. SICK LEAVE: Employees accrue 96 hours per year with a maximum accrual of 800 hours (400 hours for benefited part-time employees). Unbenefited part-time employees receive 28 hours of paid sick leave per fiscal year. RETIREMENT: The City is a member of the California Public Employees' Retirement System (Cal-PERS). Full-time and benefited part-time employees will be enrolled in either the New Member or Classic plan, as defined by CalPERS. New Members are enrolled in the 2% @ 62 formula and pay the full 6.25% employee contribution. Classic Members are enrolled in the 2% @ 60 formula and pay the full 7% employee contribution. All other part-time employees are covered under the Public Agency Retirement Services (PARS). WELLNESS PROGRAM: The program includes gym membership discounts, healthy eating programs, exercise classes & other programs. DIRECT DEPOSIT: Direct Deposit is mandatory for all new employees. CREDIT UNION: F&A Federal Credit Union & Logix Federal Credit Union (formerly Lockheed) are available options. INSURANCE: The City offers group health, dental/vision, long term and short term disability, and a $50,000 life insurance policy for full-time employees. The City contributes towards the employee's health insurance. DEFERRED COMPENSATION: The City participates in the ICMA-RC Deferred Compensation Plan, which enables benefited part-time and full-time employees to contribute on a tax deferred basis. OVERTIME COMPENSATION: Over time is accrued at time-and-a-half for eligible employees for time physically worked in excess of the regular forty (40) hour work week. PART-TIME EMPLOYEES: Unbenefited part-time employees are reviewed for merit salary advancement, but are not eligible for any other benefits listed. Benefited part-time employees are eligible for CalPERS retirement, sick leave, holidays, & vacation on a prorated basis. MILEAGE PAY: Any employee may be reimbursed for work related mileage at 54 cents per mile when assigned to use their private vehicle on City business. SOCIAL SECURITY: The City does not participate in Social Security, and does not deduct Social Security payments from any employee's salary. The City does deduct 1.45% of salary for Medicare & makes a 1.45% matching contribution *Benefits can change at any time. Closing Date/Time: Continuous
SUMMARY PURPOSE OF POSITION The Southern California Regional Rail Authority, operator of the Metrolink commuter rail system, is seeking a Manager I to work in the Human Resources Department. This position is responsible for overseeing the recruitment process for a wide variety of positions in compliance with State and Federal laws and Metrolink practices. The Manager I will act as a business partner and provide strategic guidance, leadership, support, and vision to the management team, hiring managers and the recruitment staff. This is an excellent opportunity for a highly motivated and innovative team player to implement recruitment strategies to attract highly qualified and diverse talent for Metrolink. The ideal candidate will have a zeal for public service and strong interpersonal and communication skills to build lasting and effective working relationships with internal and external stakeholders. TO APPLY: This is a continuous recruitment with the first review of applications beginning July 29, 2024. Interested applicants are encouraged to apply immediately. Applicants possessing the most desirable qualifications will be invited to continue in the selection process. DISTINGUISHING CHARACTERISTICS AND SUPERVISION This is the entry level of the Manager (various) series. At this level, incumbents may independently represent the organization. May be responsible for a specialty program area that has a major impact on the organization. The Manager I report to the Chief People Officer and has first-line supervisory responsibility. ESSENTIAL DUTIES AND RESPONSIBILITIES The duties listed below are intended to describe the general nature and level of work being performed and are not to be interpreted as an exhaustive list of responsibilities. Work with the Chief People Officer and the recruitment team, on Metrolink’s strategy for addressing current and future business challenges impacting human capital. Develop and implement recruitment and onboarding strategies for recruiting and retaining top caliber talent for Metrolink. Advance and continuously develop Metrolink’s internship and Grads On Career Track programs. Work with the management human resources team to define staffing plans. Comply with federal, state, and local laws governing employment, including but not limited to, Equal Employment Opportunity (EEO) laws, Americans with Disabilities Act (ADA), Meyer-Millias Brown Act (MMBA), etc. Create programs and materials to communicate Human Resources policies and information internally and externally. Support the Chief People Officer and participate in building strategic plans to support Metrolink objectives. Attend job/career fairs. Administer special studies. Conduct research, formulate recommendations and prepare reports for presentation to Board of Directors, management, committees, and outside agencies. Ensure that projects/assignments within areas of specific responsibility are completed timely and within budget. Hire, supervise, train and coach staff. Provide leadership and vision for assigned staff. Set and measure performance expectations and goals that align with Metrolink’s strategic goals. Oversee and participate in other Human Resources functions as needed. Perform other related duties as assigned. MINIMUM REQUIREMENTS TO PERFORM ESSENTIAL JOB FUNCTIONS . Education and Experience Bachelor’s Degree from an accredited college or university in Business/Public Administration, Human Resources Management, or a related field. A minimum of four (4) years’ broad base responsible experience in Human Resources, including recruitment. A combination of training, with a minimum of an associate degree and/or experience that provides the required knowledge, skills and abilities may be considered when determining minimum qualifications. Advanced relevant coursework may also substitute for a portion of required experience. Valid Class C Driver's License with a satisfactory driving record of no more than three moving violations and no DUI's within the last three years. Preferred Qualifications Master’s Degree. Supervisory Experience. Knowledge, Skills, and Abilities Knowledge of : Relevant current and future-focused issues in HR (recruitment, performance management, employee engagement, learning and development, benefits administration, etc.). Principles and practices of employee supervision and performance management. Principles, practices, laws, rules, and regulations related to Human Resources. Federal, state, and local laws governing employment, such as Affirmative Action, Equal Employment Opportunity (EEO) laws, Americans with Disabilities Act (ADA), and Meyer-Milias Brown Act (MMBA). Principles and practices of Diversity, Equity, Inclusion and Accommodation (DEI&A). Skilled in : Use of Microsoft Office Suite, including Word, Excel, and PowerPoint. Use of HRIS and other software systems. Presenting information appropriate to the audience. Oral and written communication. Leadership, team management and teambuilding. Interpersonal, negotiation, and conflict resolution. Organization, time management and attention to detail. Analysis and interpretation of data. Ability to : Be results oriented with a high drive to meet objectives, balance multiple priorities, work and manage proactively within established time frames and meet preset deadlines. Establish and maintain effective working relationships. Compile, analyze and interpret complex data. Prepare comprehensive reports and correspondence. Understand, interpret, and apply laws, rules, regulations, policies, procedures, contracts, budgets, and labor/management agreements. Influence others to achieve a desired outcome by building relationships, finding common ground and gaining cooperation. Initiate innovative problem-solving strategies at all levels of the organization. Plan, organize, administer, coordinate, review, and evaluate all areas of a comprehensive human resources program. Analyze a variety of human resources issues and make sound recommendations. Prioritize tasks and delegate them when appropriate. Act with integrity, professionalism, and confidentiality. Portray credibility to management and staff in general. Effectively lead and develop staff. PHYSICAL REQUIREMENTS Transition between standing, walking, and sitting at varying lengths of time at the work location and able to move about Metrolink facilities or other work site locations. Operate tools to perform the duties of the position, such as computers, office equipment and work-related machinery. Ability to lift, hold or move objects up to 25 lbs. Exchange ideas by means of communication. Hear and perceive the nature of sounds. Listen and express or exchange ideas by means of spoken words. Balance, ascend/descend, climb, kneel, stoop, bend, crouch or crawl within assigned working conditions and or locations. Use hands to finger, handle, feel and grasp tools to perform the duties of the position. Working Conditions Position requires work in a normal office or similar indoor environment with little exposure to excessive noise, dust, or varying temperature. Work may also be conducted in outdoor environments, at outside sites, e.g. career fairs, conferences, training programs. SUPPLEMENTAL INFORMATION Selection Process: Following a review of applications and resumes, the most highly qualified candidates will be invited to continue in the selection process. Eligible applicants will be notified of the exact time and place of assessments and interview. Candidates will be interviewed to determine their relative knowledge, skills and ability in job related areas. Offers of employment may be contingent upon successful completion of a reference check(s), including degree verification and criminal records check provided through SCRRA. Internal Candidates: Employees with active discipline as defined in the HR Policy No. 5.3 Positive Discipline Program and/or with performance that does not meet the standard for "meets expectations" as defined in the Performance Planning and Appraisal Process may be precluded from consideration and placement in the position. Southern California Regional Rail Authority is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the Authority will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. The SCRRA is an Equal Opportunity Employer. EEO/ADA MEDICAL: SCRRA offers a choice of twelve (12) health plan options provided through the California Public Employees' Retirement System (CalPERS). You may choose from up to ten (10) Health Maintenance Organization (HMO) plans and two (2) Preferred Provider Organization (PPO) plans. Some health plans are only available in certain counties and/or zip codes. You contribute 12.5 percent of the plan premium for coverage of you and your eligible dependents. You may waive coverage if you are covered under another group health plan; you must provide proof. Once you waive coverage, you will only be allowed to enroll during Open Enrollment or within 60 days from the date on which your other coverage is no longer available (proof is required). If you elect to waive coverage, you will receive $300.00 per month taxable earnings, paid in two installments of $150 each on the first two paychecks of the month. A retiree or an employee who is a spouse, child, or any other eligible dependent of another SCRRA employee is not eligible for the opt out/cash in lieu credit if he/she is covered under a SCRRA health plan. Eligibility begins the first of the month following hire date or qualifying event. DENTAL: SCRRA offers two dental options provided by Delta Dental. Under the DeltaCare (HMO) program, you must select a contract dentist within their network to perform your dental services. If you require treatment from a specialist, your contract dentist will handle the referral. Many services are covered at no cost to you. A co-payment applies for other services. The Delta Dental PPO plan allows you to visit a dentist of your choice, change dentists at any time, go to a dental specialist of your choice, receive dental care anywhere in the world, and save on out-of-pocket expenses when you visit a PPO network dental office. SCRRA pays the full premium for coverage of you and your eligible dependents under both plans. Eligibility begins the first of the month following hire date or qualifying event. VISION: SCRRA offers two (2) vision plans through Vision Service Plan (VSP), providing coverage for eye examinations, prescription eyewear and contact lenses through network providers. You have the option of seeing out-of-network providers, but full reimbursement is not guaranteed. VSP has contracted with many laser surgery facilities and doctors, offering you a discount on PRK and LASIK surgeries. If you enroll in the VSP Basic Plan, SCRRA pays the full premium for coverage of you and your eligible dependents. If you enroll in the VSP Buy-up Plan, which offers enhanced vision benefits, you pay the difference between the cost of the Basic Plan and the Buy-up Plan. Eligibility begins the first of the month following hire date or qualifying event. FLEXIBLE SPENDING ACCOUNTS: Flexible Spending Accounts (FSA) allow for the deferral of pre-tax dollars to be used for reimbursement of eligible medical and dependent care expenses. You can set aside up to $3,050 for health care expenses and $5,000 per family for dependent care expenses annually. Eligibility begins the first of the month following hire date or a qualifying event. GROUP TERM LIFE INSURANCE: SCRRA provides for an amount equal to one (1) time your annual salary, rounded to the nearest $1,000, to a maximum of $200,000. Your life insurance benefit will reduce to 65% at age 65 and 55% at age 70. IRS regulations require that the portion of Group Term Life (“G.T.L.”) insurance benefits provided to you by SCRRA, which exceeds $50,000, be added to your Federal, State, and Medicare taxable earnings for W-2 reporting. This amount is reflected on your pay statements each pay period in the “Other Benefits and Information” section. In addition, SCRRA offers a voluntary plan, which may be purchased in increments of $10,000 to a maximum of $100,000 without evidence of insurability (initial enrollment period only) and up to 5 times your salary to a maximum of $500,000 with evidence of insurability. Dependent life options are also available. The voluntary plan is portable; you may retain it if you leave SCRRA and pay the premium. Eligibility begins the first of the month following hire date or qualifying event. ACCIDENTAL DEATH & DISMEMBERMENT: SCRRA provides for an amount equal to one (1) time your annual salary, rounded to the nearest $1,000, up to a maximum of $200,000. Your AD&D insurance benefit will reduce to 65% at age 65 and 55% at age 70. In addition, SCRRA offers a voluntary plan, which may be purchased in increments of $10,000, subject to a maximum of the lesser of 5 times your annual salary or $500,000. Dependent AD&D options are also available. Eligibility begins the first of the month following hire date or qualifying event. SHORT TERM DISABILITY: You are covered under the California State Disability Insurance (SDI) Program. Your maximum benefit amount is 52 times your weekly benefit amount or the total wages subject to SDI tax paid in your base period, whichever is less. Employees pay a mandatory contribution, through payroll deductions, for coverage under the SDI program. The contribution rate for 2023 is 0.9 percent of earnings. The SDI taxable wage limit is $153,164, with a maximum withholding of $1,378.48 per employee for calendar year 2023. LONG TERM DISABILITY : SCRRA provides for income replacement of 60 percent of monthly earnings subject to a maximum benefit of $7,500 per month up to age 65. To qualify, you must be on disability for 90 days. (Note: there is a pre-existing condition clause in this program.) Eligibility begins the first of the month following hire date or qualifying event. VOLUNTARY BENEFITS: SCRRA offers the following employee-paid voluntary benefits, provided by Aflac: Group Accident Insurance helps pay for out-of-pocket costs that arise from covered accidents, such as fractures, dislocations, and lacerations. Group Critical Illness Insurance helps pay for the expected and unexpected expenses that arise from diagnosis of a covered critical illness, such as cancer (internal or invasive), heart attack, stroke, end-stage renal failure or a major organ transplant. Group Hospital Indemnity Insurance helps pay for the out-of-pocket costs associated with a hospital stay, including benefits for hospital confinement, hospital admission, hospital intensive care and intermediate intensive care step-down unit. Group Short-Term Disability Insurance pays a monthly benefit directly to an employee who is off work due to an injury or illness for up to three (3) months after a seven (7) day waiting period. Eligibility begins the first of the month following hire date or qualifying event. 9/80 ALTERNATIVE WORK SCHEDULE: SCRRA offers a 9/80 Alternative Work Schedule (AWS). During a 10-day work period, you work eight 9-hour days, one 8-hour day and have one day off. Your day off can be Monday, Wednesday, or Friday. Approval from your supervisor, chief and HR is required to participate in the 9/80 AWS program. TELECOMMUTING SCHEDULE: SCRRA offers employees the option to telecommute up to two (2) days per week. At the CEO’s discretion, the maximum number of days per week may be increased due to a natural disaster, pandemic, civil unrest, federal/state/local stay-at-home order, or other special circumstances. Approval from your supervisor, chief and HR is required to participate in the telecommuting program. Employees on a 9/80 schedule cannot telecommute. HOLIDAYS: SCRRA observes twelve (12) holidays a year: New Year's Day, Martin Luther King Day, President’s Day, Cesar Chavez Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Veterans Day, Thanksgiving Day, Day after Thanksgiving, and Christmas Day. PAID TIME OFF (PTO): SCRRA provides employees with Paid Time Off (PTO) for vacations, illnesses, injuries, medical/dental appointments, religious holidays, personal business, and emergencies as follows: 0-4 years of service - 25 days 5-6 years of service - 30 days 7th year of service - 32 days 8th year of service - 33 days 9th year of service - 34 days 10-14 years of service - 35 days 15-19 years of service - 38 days 20 or more years - 42 days At the CEO’s discretion, prior service at a public transportation or public agency, or rail transportation company may be counted towards an employee’s total service years to increase the employee’s PTO accrual rate. To be considered, Human Resources requires that a written request along with verification and confirmation of the years of service be provided prior to the start of employment with SCRRA. Human Resources will provide the final determination on behalf of the CEO. EMPLOYEE ASSISTANCE PROGRAM (EAP): SCRRA offers you and your immediate and dependent family members confidential counseling 24 hours a day, 7 days a week for family, personal, work-related and substance abuse issues through the EAP. You are entitled to a telephone session(s) with a trained EAP professional to assess the nature of the problem and provide a referral for additional assistance, if needed. Services also include three (3) face-to-face counseling sessions per family member per six (6) month period. HEALTH ADVOCACY SERVICES: SCRRA offers you and your eligible dependents free health advocacy services through Health Advocate. You are entitled to unlimited calls with trained professionals who can help you navigate the healthcare and insurance systems. RETIREMENT PLAN: The SCRRA contracts with the California Public Employees' Retirement System (CalPERS). You pay a 7.00 percent employee contribution and SCRRA pays an employer contribution, which varies each year. To be eligible for service retirement, you must be at least age 52 and have a minimum of five (5) years of CalPERS-credited service. Upon retirement you are entitled to a monthly retirement benefit based on your years of credited service, age, and average compensation during your last three (3) years of service (“final compensation”). The retirement formula for New Members is 2%@62, which means at age 62, you receive 2 percent of your final compensation for every year of service. Upon separation from employment with less than 5 years of credited service, you may request a refund of your employee contributions only, including interest, and end your membership with CalPERS, or leave it in your account and retain your service credit should you decide to work for another CalPERS-covered agency. If you are vested upon separation but do not retire, you may leave your contributions in your account until retirement or elect a refund. SOCIAL SECURITY: You do not participate in Social Security except for Medicare. You will contribute 1.45 percent of your pay to cover the hospital insurance portion of Medicare. *Additional Medicare Hospital Insurance Tax: As of January 1, 2013, employees are required to pay an additional 0.9 percent Medicare tax on earnings above $200,000 (for those who file an individual return) or $250,000 (for those who file a joint return). This additional hospital insurance tax is not reflected in the rate above. RETIREE MEDICAL: Unrepresented employees hired before 11/1/18*: You will be eligible for medical coverage when you retire if your separation date and retirement date are within 120 days of each other. SCRRA pays the same amount for retirees as it does for active employees, which is currently 87.5 percent of the applicable premium. Unrepresented employees hired on or after 11/1/18: You will be eligible for medical coverage when you retire if your separation date and retirement date are within 120 days of each other and you have a minimum of 10 years of credited CalPERS service, five of which must be performed at SCRRA. SCRRA pays a percentage of the state annuitant contribution rate** in accordance with the vesting schedule below: 10 Years of CalPERS Service - 50% 11 - 19 Years of CalPERS Service - 50%, plus 5% for each additional year of service 20+ Years of CalPERS Service - 100% *Once each year the employer may allow unrepresented employees hired before 11/1/18 the opportunity to individually elect to be subject to the vesting schedule. **The state annuitant contribution rates for 2023 are: $883 (Retiree Only); $1,699 (Retiree + 1 Dependent); $2,124 (Retiree + Family). DEFERRED COMPENSATION PLAN (457) : You are eligible to set aside a portion of your current income without paying taxes on that money until it is received later during retirement when taxes may be lower. In 2023, you can defer up to 100 percent of your gross compensation or $22,500 annually, whichever is less (“normal contribution limit”). You may make an additional $7,500 contribution to the plan if you are age 50 and older. If you are at least within three years of the age in which you are eligible to receive unreduced benefits under our CalPERS retirement plan, you may contribute up to double the normal contribution limit, or $45,000. TRANSPORTATION PASSES: You may use your employee badge for unlimited free access to all Metrolink lines and trains. Your badge cannot be used on connecting public transportation. However, if you commute to/from work on Metrolink on a regular basis and need to connect to other public transportation (e.g., Metro Red or Purple Line) you can be issued a Metrolink pass with the appropriate station pair, which will also give you access to connecting transportation. You are also eligible to receive a free transit pass to ride any greater Los Angeles area transit system other than Metrolink (such as, Metro, Foothill Transit, LADOT, and LOSSAN) for commuting purposes. The commuter transit pass has a value up to the monthly maximum tax-free transit pass amount established by the Internal Revenue Service ($300 in 2023). You are responsible for any transit fares above the IRS monthly cap. To receive this benefit, the SCRRA requires each employee to use public transportation to commute to and from work three (3) or more days per week. OTHER BENEFITS: Educational Assistance - SCRRA will reimburse an employee up to $1,000 per fiscal year for tuition, books and mandatory student fees for courses that are relevant to employment. No reimbursement is allowed for parking. Professional Memberships - SCRRA pays up to $300 per year for professional memberships. Credit Union Membership - SCRRA offers credit union services for employees and their family members, provided by Northrup Grumman Federal Credit Union. Jury Duty - SCRRA will continue an employee's salary during any non-voluntary jury service up to a maximum of ten (10) working days. Pregnancy Disability and Family and Medical Leaves - A leave of absence may be paid or unpaid and shall be granted in accordance with applicable federal and state laws, and SCRRA policy. Refer to the Human Resource Policies and Procedures Manual for more detailed information. Bereavement Leave - In the event of death in an employee’s immediate family, the agency grants up to three (3) working days, with pay, to handle family affairs and to attend the funeral. When an employee needs to travel outside the radius of the five (5) member agencies due to the death of an immediate family member, the Authority grants up to five (5) working days, with pay. Military Leave - Employees will be paid for the annually required active period. At the discretion of the Chief Executive Officer, and with Board notification, paid military leave may be granted beyond what is provided by the applicable state law.
Jul 13, 2024
Full Time
SUMMARY PURPOSE OF POSITION The Southern California Regional Rail Authority, operator of the Metrolink commuter rail system, is seeking a Manager I to work in the Human Resources Department. This position is responsible for overseeing the recruitment process for a wide variety of positions in compliance with State and Federal laws and Metrolink practices. The Manager I will act as a business partner and provide strategic guidance, leadership, support, and vision to the management team, hiring managers and the recruitment staff. This is an excellent opportunity for a highly motivated and innovative team player to implement recruitment strategies to attract highly qualified and diverse talent for Metrolink. The ideal candidate will have a zeal for public service and strong interpersonal and communication skills to build lasting and effective working relationships with internal and external stakeholders. TO APPLY: This is a continuous recruitment with the first review of applications beginning July 29, 2024. Interested applicants are encouraged to apply immediately. Applicants possessing the most desirable qualifications will be invited to continue in the selection process. DISTINGUISHING CHARACTERISTICS AND SUPERVISION This is the entry level of the Manager (various) series. At this level, incumbents may independently represent the organization. May be responsible for a specialty program area that has a major impact on the organization. The Manager I report to the Chief People Officer and has first-line supervisory responsibility. ESSENTIAL DUTIES AND RESPONSIBILITIES The duties listed below are intended to describe the general nature and level of work being performed and are not to be interpreted as an exhaustive list of responsibilities. Work with the Chief People Officer and the recruitment team, on Metrolink’s strategy for addressing current and future business challenges impacting human capital. Develop and implement recruitment and onboarding strategies for recruiting and retaining top caliber talent for Metrolink. Advance and continuously develop Metrolink’s internship and Grads On Career Track programs. Work with the management human resources team to define staffing plans. Comply with federal, state, and local laws governing employment, including but not limited to, Equal Employment Opportunity (EEO) laws, Americans with Disabilities Act (ADA), Meyer-Millias Brown Act (MMBA), etc. Create programs and materials to communicate Human Resources policies and information internally and externally. Support the Chief People Officer and participate in building strategic plans to support Metrolink objectives. Attend job/career fairs. Administer special studies. Conduct research, formulate recommendations and prepare reports for presentation to Board of Directors, management, committees, and outside agencies. Ensure that projects/assignments within areas of specific responsibility are completed timely and within budget. Hire, supervise, train and coach staff. Provide leadership and vision for assigned staff. Set and measure performance expectations and goals that align with Metrolink’s strategic goals. Oversee and participate in other Human Resources functions as needed. Perform other related duties as assigned. MINIMUM REQUIREMENTS TO PERFORM ESSENTIAL JOB FUNCTIONS . Education and Experience Bachelor’s Degree from an accredited college or university in Business/Public Administration, Human Resources Management, or a related field. A minimum of four (4) years’ broad base responsible experience in Human Resources, including recruitment. A combination of training, with a minimum of an associate degree and/or experience that provides the required knowledge, skills and abilities may be considered when determining minimum qualifications. Advanced relevant coursework may also substitute for a portion of required experience. Valid Class C Driver's License with a satisfactory driving record of no more than three moving violations and no DUI's within the last three years. Preferred Qualifications Master’s Degree. Supervisory Experience. Knowledge, Skills, and Abilities Knowledge of : Relevant current and future-focused issues in HR (recruitment, performance management, employee engagement, learning and development, benefits administration, etc.). Principles and practices of employee supervision and performance management. Principles, practices, laws, rules, and regulations related to Human Resources. Federal, state, and local laws governing employment, such as Affirmative Action, Equal Employment Opportunity (EEO) laws, Americans with Disabilities Act (ADA), and Meyer-Milias Brown Act (MMBA). Principles and practices of Diversity, Equity, Inclusion and Accommodation (DEI&A). Skilled in : Use of Microsoft Office Suite, including Word, Excel, and PowerPoint. Use of HRIS and other software systems. Presenting information appropriate to the audience. Oral and written communication. Leadership, team management and teambuilding. Interpersonal, negotiation, and conflict resolution. Organization, time management and attention to detail. Analysis and interpretation of data. Ability to : Be results oriented with a high drive to meet objectives, balance multiple priorities, work and manage proactively within established time frames and meet preset deadlines. Establish and maintain effective working relationships. Compile, analyze and interpret complex data. Prepare comprehensive reports and correspondence. Understand, interpret, and apply laws, rules, regulations, policies, procedures, contracts, budgets, and labor/management agreements. Influence others to achieve a desired outcome by building relationships, finding common ground and gaining cooperation. Initiate innovative problem-solving strategies at all levels of the organization. Plan, organize, administer, coordinate, review, and evaluate all areas of a comprehensive human resources program. Analyze a variety of human resources issues and make sound recommendations. Prioritize tasks and delegate them when appropriate. Act with integrity, professionalism, and confidentiality. Portray credibility to management and staff in general. Effectively lead and develop staff. PHYSICAL REQUIREMENTS Transition between standing, walking, and sitting at varying lengths of time at the work location and able to move about Metrolink facilities or other work site locations. Operate tools to perform the duties of the position, such as computers, office equipment and work-related machinery. Ability to lift, hold or move objects up to 25 lbs. Exchange ideas by means of communication. Hear and perceive the nature of sounds. Listen and express or exchange ideas by means of spoken words. Balance, ascend/descend, climb, kneel, stoop, bend, crouch or crawl within assigned working conditions and or locations. Use hands to finger, handle, feel and grasp tools to perform the duties of the position. Working Conditions Position requires work in a normal office or similar indoor environment with little exposure to excessive noise, dust, or varying temperature. Work may also be conducted in outdoor environments, at outside sites, e.g. career fairs, conferences, training programs. SUPPLEMENTAL INFORMATION Selection Process: Following a review of applications and resumes, the most highly qualified candidates will be invited to continue in the selection process. Eligible applicants will be notified of the exact time and place of assessments and interview. Candidates will be interviewed to determine their relative knowledge, skills and ability in job related areas. Offers of employment may be contingent upon successful completion of a reference check(s), including degree verification and criminal records check provided through SCRRA. Internal Candidates: Employees with active discipline as defined in the HR Policy No. 5.3 Positive Discipline Program and/or with performance that does not meet the standard for "meets expectations" as defined in the Performance Planning and Appraisal Process may be precluded from consideration and placement in the position. Southern California Regional Rail Authority is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the Authority will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. The SCRRA is an Equal Opportunity Employer. EEO/ADA MEDICAL: SCRRA offers a choice of twelve (12) health plan options provided through the California Public Employees' Retirement System (CalPERS). You may choose from up to ten (10) Health Maintenance Organization (HMO) plans and two (2) Preferred Provider Organization (PPO) plans. Some health plans are only available in certain counties and/or zip codes. You contribute 12.5 percent of the plan premium for coverage of you and your eligible dependents. You may waive coverage if you are covered under another group health plan; you must provide proof. Once you waive coverage, you will only be allowed to enroll during Open Enrollment or within 60 days from the date on which your other coverage is no longer available (proof is required). If you elect to waive coverage, you will receive $300.00 per month taxable earnings, paid in two installments of $150 each on the first two paychecks of the month. A retiree or an employee who is a spouse, child, or any other eligible dependent of another SCRRA employee is not eligible for the opt out/cash in lieu credit if he/she is covered under a SCRRA health plan. Eligibility begins the first of the month following hire date or qualifying event. DENTAL: SCRRA offers two dental options provided by Delta Dental. Under the DeltaCare (HMO) program, you must select a contract dentist within their network to perform your dental services. If you require treatment from a specialist, your contract dentist will handle the referral. Many services are covered at no cost to you. A co-payment applies for other services. The Delta Dental PPO plan allows you to visit a dentist of your choice, change dentists at any time, go to a dental specialist of your choice, receive dental care anywhere in the world, and save on out-of-pocket expenses when you visit a PPO network dental office. SCRRA pays the full premium for coverage of you and your eligible dependents under both plans. Eligibility begins the first of the month following hire date or qualifying event. VISION: SCRRA offers two (2) vision plans through Vision Service Plan (VSP), providing coverage for eye examinations, prescription eyewear and contact lenses through network providers. You have the option of seeing out-of-network providers, but full reimbursement is not guaranteed. VSP has contracted with many laser surgery facilities and doctors, offering you a discount on PRK and LASIK surgeries. If you enroll in the VSP Basic Plan, SCRRA pays the full premium for coverage of you and your eligible dependents. If you enroll in the VSP Buy-up Plan, which offers enhanced vision benefits, you pay the difference between the cost of the Basic Plan and the Buy-up Plan. Eligibility begins the first of the month following hire date or qualifying event. FLEXIBLE SPENDING ACCOUNTS: Flexible Spending Accounts (FSA) allow for the deferral of pre-tax dollars to be used for reimbursement of eligible medical and dependent care expenses. You can set aside up to $3,050 for health care expenses and $5,000 per family for dependent care expenses annually. Eligibility begins the first of the month following hire date or a qualifying event. GROUP TERM LIFE INSURANCE: SCRRA provides for an amount equal to one (1) time your annual salary, rounded to the nearest $1,000, to a maximum of $200,000. Your life insurance benefit will reduce to 65% at age 65 and 55% at age 70. IRS regulations require that the portion of Group Term Life (“G.T.L.”) insurance benefits provided to you by SCRRA, which exceeds $50,000, be added to your Federal, State, and Medicare taxable earnings for W-2 reporting. This amount is reflected on your pay statements each pay period in the “Other Benefits and Information” section. In addition, SCRRA offers a voluntary plan, which may be purchased in increments of $10,000 to a maximum of $100,000 without evidence of insurability (initial enrollment period only) and up to 5 times your salary to a maximum of $500,000 with evidence of insurability. Dependent life options are also available. The voluntary plan is portable; you may retain it if you leave SCRRA and pay the premium. Eligibility begins the first of the month following hire date or qualifying event. ACCIDENTAL DEATH & DISMEMBERMENT: SCRRA provides for an amount equal to one (1) time your annual salary, rounded to the nearest $1,000, up to a maximum of $200,000. Your AD&D insurance benefit will reduce to 65% at age 65 and 55% at age 70. In addition, SCRRA offers a voluntary plan, which may be purchased in increments of $10,000, subject to a maximum of the lesser of 5 times your annual salary or $500,000. Dependent AD&D options are also available. Eligibility begins the first of the month following hire date or qualifying event. SHORT TERM DISABILITY: You are covered under the California State Disability Insurance (SDI) Program. Your maximum benefit amount is 52 times your weekly benefit amount or the total wages subject to SDI tax paid in your base period, whichever is less. Employees pay a mandatory contribution, through payroll deductions, for coverage under the SDI program. The contribution rate for 2023 is 0.9 percent of earnings. The SDI taxable wage limit is $153,164, with a maximum withholding of $1,378.48 per employee for calendar year 2023. LONG TERM DISABILITY : SCRRA provides for income replacement of 60 percent of monthly earnings subject to a maximum benefit of $7,500 per month up to age 65. To qualify, you must be on disability for 90 days. (Note: there is a pre-existing condition clause in this program.) Eligibility begins the first of the month following hire date or qualifying event. VOLUNTARY BENEFITS: SCRRA offers the following employee-paid voluntary benefits, provided by Aflac: Group Accident Insurance helps pay for out-of-pocket costs that arise from covered accidents, such as fractures, dislocations, and lacerations. Group Critical Illness Insurance helps pay for the expected and unexpected expenses that arise from diagnosis of a covered critical illness, such as cancer (internal or invasive), heart attack, stroke, end-stage renal failure or a major organ transplant. Group Hospital Indemnity Insurance helps pay for the out-of-pocket costs associated with a hospital stay, including benefits for hospital confinement, hospital admission, hospital intensive care and intermediate intensive care step-down unit. Group Short-Term Disability Insurance pays a monthly benefit directly to an employee who is off work due to an injury or illness for up to three (3) months after a seven (7) day waiting period. Eligibility begins the first of the month following hire date or qualifying event. 9/80 ALTERNATIVE WORK SCHEDULE: SCRRA offers a 9/80 Alternative Work Schedule (AWS). During a 10-day work period, you work eight 9-hour days, one 8-hour day and have one day off. Your day off can be Monday, Wednesday, or Friday. Approval from your supervisor, chief and HR is required to participate in the 9/80 AWS program. TELECOMMUTING SCHEDULE: SCRRA offers employees the option to telecommute up to two (2) days per week. At the CEO’s discretion, the maximum number of days per week may be increased due to a natural disaster, pandemic, civil unrest, federal/state/local stay-at-home order, or other special circumstances. Approval from your supervisor, chief and HR is required to participate in the telecommuting program. Employees on a 9/80 schedule cannot telecommute. HOLIDAYS: SCRRA observes twelve (12) holidays a year: New Year's Day, Martin Luther King Day, President’s Day, Cesar Chavez Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Veterans Day, Thanksgiving Day, Day after Thanksgiving, and Christmas Day. PAID TIME OFF (PTO): SCRRA provides employees with Paid Time Off (PTO) for vacations, illnesses, injuries, medical/dental appointments, religious holidays, personal business, and emergencies as follows: 0-4 years of service - 25 days 5-6 years of service - 30 days 7th year of service - 32 days 8th year of service - 33 days 9th year of service - 34 days 10-14 years of service - 35 days 15-19 years of service - 38 days 20 or more years - 42 days At the CEO’s discretion, prior service at a public transportation or public agency, or rail transportation company may be counted towards an employee’s total service years to increase the employee’s PTO accrual rate. To be considered, Human Resources requires that a written request along with verification and confirmation of the years of service be provided prior to the start of employment with SCRRA. Human Resources will provide the final determination on behalf of the CEO. EMPLOYEE ASSISTANCE PROGRAM (EAP): SCRRA offers you and your immediate and dependent family members confidential counseling 24 hours a day, 7 days a week for family, personal, work-related and substance abuse issues through the EAP. You are entitled to a telephone session(s) with a trained EAP professional to assess the nature of the problem and provide a referral for additional assistance, if needed. Services also include three (3) face-to-face counseling sessions per family member per six (6) month period. HEALTH ADVOCACY SERVICES: SCRRA offers you and your eligible dependents free health advocacy services through Health Advocate. You are entitled to unlimited calls with trained professionals who can help you navigate the healthcare and insurance systems. RETIREMENT PLAN: The SCRRA contracts with the California Public Employees' Retirement System (CalPERS). You pay a 7.00 percent employee contribution and SCRRA pays an employer contribution, which varies each year. To be eligible for service retirement, you must be at least age 52 and have a minimum of five (5) years of CalPERS-credited service. Upon retirement you are entitled to a monthly retirement benefit based on your years of credited service, age, and average compensation during your last three (3) years of service (“final compensation”). The retirement formula for New Members is 2%@62, which means at age 62, you receive 2 percent of your final compensation for every year of service. Upon separation from employment with less than 5 years of credited service, you may request a refund of your employee contributions only, including interest, and end your membership with CalPERS, or leave it in your account and retain your service credit should you decide to work for another CalPERS-covered agency. If you are vested upon separation but do not retire, you may leave your contributions in your account until retirement or elect a refund. SOCIAL SECURITY: You do not participate in Social Security except for Medicare. You will contribute 1.45 percent of your pay to cover the hospital insurance portion of Medicare. *Additional Medicare Hospital Insurance Tax: As of January 1, 2013, employees are required to pay an additional 0.9 percent Medicare tax on earnings above $200,000 (for those who file an individual return) or $250,000 (for those who file a joint return). This additional hospital insurance tax is not reflected in the rate above. RETIREE MEDICAL: Unrepresented employees hired before 11/1/18*: You will be eligible for medical coverage when you retire if your separation date and retirement date are within 120 days of each other. SCRRA pays the same amount for retirees as it does for active employees, which is currently 87.5 percent of the applicable premium. Unrepresented employees hired on or after 11/1/18: You will be eligible for medical coverage when you retire if your separation date and retirement date are within 120 days of each other and you have a minimum of 10 years of credited CalPERS service, five of which must be performed at SCRRA. SCRRA pays a percentage of the state annuitant contribution rate** in accordance with the vesting schedule below: 10 Years of CalPERS Service - 50% 11 - 19 Years of CalPERS Service - 50%, plus 5% for each additional year of service 20+ Years of CalPERS Service - 100% *Once each year the employer may allow unrepresented employees hired before 11/1/18 the opportunity to individually elect to be subject to the vesting schedule. **The state annuitant contribution rates for 2023 are: $883 (Retiree Only); $1,699 (Retiree + 1 Dependent); $2,124 (Retiree + Family). DEFERRED COMPENSATION PLAN (457) : You are eligible to set aside a portion of your current income without paying taxes on that money until it is received later during retirement when taxes may be lower. In 2023, you can defer up to 100 percent of your gross compensation or $22,500 annually, whichever is less (“normal contribution limit”). You may make an additional $7,500 contribution to the plan if you are age 50 and older. If you are at least within three years of the age in which you are eligible to receive unreduced benefits under our CalPERS retirement plan, you may contribute up to double the normal contribution limit, or $45,000. TRANSPORTATION PASSES: You may use your employee badge for unlimited free access to all Metrolink lines and trains. Your badge cannot be used on connecting public transportation. However, if you commute to/from work on Metrolink on a regular basis and need to connect to other public transportation (e.g., Metro Red or Purple Line) you can be issued a Metrolink pass with the appropriate station pair, which will also give you access to connecting transportation. You are also eligible to receive a free transit pass to ride any greater Los Angeles area transit system other than Metrolink (such as, Metro, Foothill Transit, LADOT, and LOSSAN) for commuting purposes. The commuter transit pass has a value up to the monthly maximum tax-free transit pass amount established by the Internal Revenue Service ($300 in 2023). You are responsible for any transit fares above the IRS monthly cap. To receive this benefit, the SCRRA requires each employee to use public transportation to commute to and from work three (3) or more days per week. OTHER BENEFITS: Educational Assistance - SCRRA will reimburse an employee up to $1,000 per fiscal year for tuition, books and mandatory student fees for courses that are relevant to employment. No reimbursement is allowed for parking. Professional Memberships - SCRRA pays up to $300 per year for professional memberships. Credit Union Membership - SCRRA offers credit union services for employees and their family members, provided by Northrup Grumman Federal Credit Union. Jury Duty - SCRRA will continue an employee's salary during any non-voluntary jury service up to a maximum of ten (10) working days. Pregnancy Disability and Family and Medical Leaves - A leave of absence may be paid or unpaid and shall be granted in accordance with applicable federal and state laws, and SCRRA policy. Refer to the Human Resource Policies and Procedures Manual for more detailed information. Bereavement Leave - In the event of death in an employee’s immediate family, the agency grants up to three (3) working days, with pay, to handle family affairs and to attend the funeral. When an employee needs to travel outside the radius of the five (5) member agencies due to the death of an immediate family member, the Authority grants up to five (5) working days, with pay. Military Leave - Employees will be paid for the annually required active period. At the discretion of the Chief Executive Officer, and with Board notification, paid military leave may be granted beyond what is provided by the applicable state law.
Contra Costa County, CA
Contra Costa County, California, United States
The Position Bargaining Unit: Local 21 - Supervisory Management Why join the Contra Costa County Department of Information Technology? The Department of Information Technology supports a wide variety of IT installations throughout the County including networking services, communications, security, hardware support, enterprise systems, application support services, and application design and development. The department is made up of five divisions: Communications, Technical Services, Enterprise Systems, Security, and Administration. DoIT is seeking one (1) Information Systems Manager I. Under administrative direction, the Information Systems Manager I manages an independent information systems work unit within the Department of Information Technology, with a specific focus on Helpdesk and Customer Services. This role involves overseeing the helpdesk team responsible for providing technical support to end-users across the county. The manager ensures the efficient handling of service requests and incidents, prioritizing tasks and maintaining high levels of customer satisfaction. Key responsibilities include managing day-to-day operations, developing Service Desk procedures and processes, and ensuring effective communication with customers regarding IT issues and solutions. The manager also works closely with other divisions and departments to facilitate the smooth introduction and support of new technologies and software applications. Additionally, the manager is dedicated to staff development, providing training and mentoring to enhance team skills and ensure the delivery of high-quality support services. This position requires strong leadership, communication, customer service skills, and problem-solving skills to effectively manage the helpdesk function and drive continuous improvement in IT service delivery. We are looking for someone who is: Committed to providing excellent customer service and ensuring user satisfaction. Good at managing people Able to communicate clearly and concisely, both orally and in writing Proficient at planning, delegating, prioritizing, and supervising the work of staff Knowledgeable in various enterprise systems, web applications, cloud, and legacy applications Adaptable to changing technologies, processes, and organizational needs A problem solver who can analyze information processing problems and recommend solutions What you will typically be responsible for: Communicating effectively with customers within the department and county-wide, responding to their concerns and needs, and resolving problems Managing a group of skilled employees providing front line customer care support Providing management with adequate information for the overall department budget to prepare your group budget Managing and building a strong team and managing projects Managing change, process, and workflows planned and implemented Planning, organizing the team, managing various systems, and applying change management procedures in rollouts of systems Acting as a primary point of contact between IT and business units Supporting the management of organizational change related to IT projects A few reasons you might love this job: You will work with highly skilled peers and team members who are passionate about their work and care about their customers and community You will have the opportunity to propose innovative solutions that can be implemented to enhance productivity for the county You will have the opportunity to engage with a wide variety of stakeholders to manage large scale projects and provide innovative solutions You will operate with a high level of autonomy and responsibility, and have the opportunity to grow You will work with a supportive management team A few challenges you might face in this job: Managing multiple enterprise and legacy platforms Being efficient at managing various types of multifunctional staff with emphasis on different technology platform and knowledge County’s limited resources which could cause some delay and impact timelines Working with multiple County departments' applications and on projects which may require consensus among stakeholders in a fast-paced environment Competencies Required: Decision Making: Choosing optimal courses of action in a timely manner Innovative Problem Solving: Identifying and analyzing problems in order to propose new ways to do business Attention to Detail: Focusing on the details of work content, work steps, and final work products Building & Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships Customer Focus: Attending to the needs and expectations of customers Handling & Resolving Conflict: Managing interpersonally strained situations Negotiating: Reaching mutually satisfying agreements and compromise Coaching & Developing Others: Supporting others in stretching and expanding their capabilities Leadership: Guiding and encouraging others to accomplish a common goal Valuing Diversity: Appreciating the benefits of varied backgrounds and cultures in the workplace Managing Organizational Complexity: Maneuvering through complex political situations and functions within the organization Project Management: Ensuring that projects are on-time, on-budget, and achieve their objectives There is currently a vacancy in the Department of Information Technology, however this classification is used throughout the County in various departments. To read the complete job description, please visit the website, www.cccounty.us/hr . The eligible list established from this recruitment may remain in effect for six (6) months and may be used countywide. Minimum Qualifications Education: Possession of a Bachelor’s degree from an accredited college or university with major course work in computer information systems, business administration, public administration, or closely related field. Substitution for Education: Additional qualifying experience may be substituted for the required education on a year-for-year basis up to a maximum of two (2) years and the completion of an AA degree that includes major course in computer information systems, business administration, public administration, or closely related field. AND Experience: Three (3) years of full-time or its equivalent experience performing information systems duties, one (1) year of which must have included supervisory and/or administrative responsibility in an automated information systems area for a medium to large size computer support facility. Selection Process Application Filing: All applicants must apply on-line at www.cccounty.us/hr and submit the information as indicated on the job announcement and supplemental questionnaire by the final filing date. Application Evaluation: Depending on the number of applications received, an Application Evaluation Board may be convened to evaluate and select the best-qualified candidates for invitation to the next phase of the examination. Oral Interview: The oral interview will measure candidates' competencies as they relate to the job. In the oral interview, candidates must achieve an average passing score of 70% or higher on each of the oral interview competencies, as well as an overall passing score of 70% or higher. These may include but are not limited to: Decision Making, Building & Maintaining Relationships, Coaching & Developing Others, and Leadership. Tentatively scheduled: September 16-23, 2024 (Weighted 100%) Final Selection Interviews: These will be scheduled by the department once the eligible list is established. The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment specific questions, please contact Angelica Tran at Angelica.Tran@hrd.cccounty.us. For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1 855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: 9/6/2024 11:59 PM Pacific
Aug 22, 2024
Full Time
The Position Bargaining Unit: Local 21 - Supervisory Management Why join the Contra Costa County Department of Information Technology? The Department of Information Technology supports a wide variety of IT installations throughout the County including networking services, communications, security, hardware support, enterprise systems, application support services, and application design and development. The department is made up of five divisions: Communications, Technical Services, Enterprise Systems, Security, and Administration. DoIT is seeking one (1) Information Systems Manager I. Under administrative direction, the Information Systems Manager I manages an independent information systems work unit within the Department of Information Technology, with a specific focus on Helpdesk and Customer Services. This role involves overseeing the helpdesk team responsible for providing technical support to end-users across the county. The manager ensures the efficient handling of service requests and incidents, prioritizing tasks and maintaining high levels of customer satisfaction. Key responsibilities include managing day-to-day operations, developing Service Desk procedures and processes, and ensuring effective communication with customers regarding IT issues and solutions. The manager also works closely with other divisions and departments to facilitate the smooth introduction and support of new technologies and software applications. Additionally, the manager is dedicated to staff development, providing training and mentoring to enhance team skills and ensure the delivery of high-quality support services. This position requires strong leadership, communication, customer service skills, and problem-solving skills to effectively manage the helpdesk function and drive continuous improvement in IT service delivery. We are looking for someone who is: Committed to providing excellent customer service and ensuring user satisfaction. Good at managing people Able to communicate clearly and concisely, both orally and in writing Proficient at planning, delegating, prioritizing, and supervising the work of staff Knowledgeable in various enterprise systems, web applications, cloud, and legacy applications Adaptable to changing technologies, processes, and organizational needs A problem solver who can analyze information processing problems and recommend solutions What you will typically be responsible for: Communicating effectively with customers within the department and county-wide, responding to their concerns and needs, and resolving problems Managing a group of skilled employees providing front line customer care support Providing management with adequate information for the overall department budget to prepare your group budget Managing and building a strong team and managing projects Managing change, process, and workflows planned and implemented Planning, organizing the team, managing various systems, and applying change management procedures in rollouts of systems Acting as a primary point of contact between IT and business units Supporting the management of organizational change related to IT projects A few reasons you might love this job: You will work with highly skilled peers and team members who are passionate about their work and care about their customers and community You will have the opportunity to propose innovative solutions that can be implemented to enhance productivity for the county You will have the opportunity to engage with a wide variety of stakeholders to manage large scale projects and provide innovative solutions You will operate with a high level of autonomy and responsibility, and have the opportunity to grow You will work with a supportive management team A few challenges you might face in this job: Managing multiple enterprise and legacy platforms Being efficient at managing various types of multifunctional staff with emphasis on different technology platform and knowledge County’s limited resources which could cause some delay and impact timelines Working with multiple County departments' applications and on projects which may require consensus among stakeholders in a fast-paced environment Competencies Required: Decision Making: Choosing optimal courses of action in a timely manner Innovative Problem Solving: Identifying and analyzing problems in order to propose new ways to do business Attention to Detail: Focusing on the details of work content, work steps, and final work products Building & Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships Customer Focus: Attending to the needs and expectations of customers Handling & Resolving Conflict: Managing interpersonally strained situations Negotiating: Reaching mutually satisfying agreements and compromise Coaching & Developing Others: Supporting others in stretching and expanding their capabilities Leadership: Guiding and encouraging others to accomplish a common goal Valuing Diversity: Appreciating the benefits of varied backgrounds and cultures in the workplace Managing Organizational Complexity: Maneuvering through complex political situations and functions within the organization Project Management: Ensuring that projects are on-time, on-budget, and achieve their objectives There is currently a vacancy in the Department of Information Technology, however this classification is used throughout the County in various departments. To read the complete job description, please visit the website, www.cccounty.us/hr . The eligible list established from this recruitment may remain in effect for six (6) months and may be used countywide. Minimum Qualifications Education: Possession of a Bachelor’s degree from an accredited college or university with major course work in computer information systems, business administration, public administration, or closely related field. Substitution for Education: Additional qualifying experience may be substituted for the required education on a year-for-year basis up to a maximum of two (2) years and the completion of an AA degree that includes major course in computer information systems, business administration, public administration, or closely related field. AND Experience: Three (3) years of full-time or its equivalent experience performing information systems duties, one (1) year of which must have included supervisory and/or administrative responsibility in an automated information systems area for a medium to large size computer support facility. Selection Process Application Filing: All applicants must apply on-line at www.cccounty.us/hr and submit the information as indicated on the job announcement and supplemental questionnaire by the final filing date. Application Evaluation: Depending on the number of applications received, an Application Evaluation Board may be convened to evaluate and select the best-qualified candidates for invitation to the next phase of the examination. Oral Interview: The oral interview will measure candidates' competencies as they relate to the job. In the oral interview, candidates must achieve an average passing score of 70% or higher on each of the oral interview competencies, as well as an overall passing score of 70% or higher. These may include but are not limited to: Decision Making, Building & Maintaining Relationships, Coaching & Developing Others, and Leadership. Tentatively scheduled: September 16-23, 2024 (Weighted 100%) Final Selection Interviews: These will be scheduled by the department once the eligible list is established. The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment specific questions, please contact Angelica Tran at Angelica.Tran@hrd.cccounty.us. For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1 855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: 9/6/2024 11:59 PM Pacific
City of Portland, Oregon
Portland, Oregon, United States
The Position Job Appointment: Full-Time Work Schedule: Monday - Friday, 8 am-5 pm. An alternate schedule may be available. Work Location: 6543 N BURLINGTON AVE, PORTLAND, OR 97203 Benefits: Please check our benefits tab for an overview of the benefits of this position. Union Representation: Non-represented, no union affiliation. To view current labor agreements, please visit https://www.portland.gov/bhr/employee-relations/labor-relations/labor-agreements . Application Material: Please click APPLY to submit your application via the City of Portland’s online portal. You will need to respond to the supplemental questions and attach a resume. Are you a strategic, innovative, visionary leader and change agent with proven experience in leading service-oriented teams? Are you a detail-oriented individual who seeks an opportunity to apply your organizational skills to delivering critical information from complex systems? Do you enjoy working in a collaborative and diverse work culture that adapts to an evolving landscape of priorities and technical requirements? You may be the Manager I we are seeking! The City of Portland Bureau of Environmental Services (BES) is seeking a Manager I to lead the Data Acquisition and Notification Services (DANS) team. This team is part of the Technical Services Group of BES and is responsible for the development, operations, implementation, maintenance, and data delivery of the Hydrological Data Retrieval and Alarm (HYDRA) System. The HYDRA System is a complex Operational Technology (OT) Supervisory Control and Data Acquisition (SCADA) system that integrates with other OT systems on the bureau’s automation network. The HYDRA system is a collection of monitoring sites, communications systems, and data centers that generate and transmit operational, emergency, and environmental information for notification, regulatory compliance, management, and modeling of the City’s wastewater and stormwater collection and pumping systems. This position is responsible for leading a team of professionals to deliver reliable conveyance system, pump station, and rain gauge data and notifications to customers throughout the bureau, to other City agencies, and to regional public organizations to support strategic goals and requirements. The DANS Manager oversees all operations of the team and the HYDRA system assets, aligns levels of service to customer objectives, makes strategic and fiscal decisions as to personnel and equipment, sets data standards and business processes to meet program and bureau data management goals, and ensures that employees are provided with an equitable, safe, and productive work environment. What you’ll get to do: The DANS Manager is a leadership position that collaborates with managers, clients, and employees within and outside of BES to meet performance goals. Major job duties of this position include: Manage the generation and delivery of high-quality, defensible, secure, timely, and cost-effective HYDRA SCADA system data and notifications to internal and external customers.Lead DANS strategic planning and program implementation, including ongoing analysis and adaptive management of services, resources, capacities, methodologies, business processes, operating procedures, safety requirements, and work products.Supervise, mentor, retain, and recruit diverse, competent, innovative, and service-oriented staff to support the BES mission and strategic objectives and applicable technical standards and requirements. Plan, organize, and manage the work of staff, including developing and implementing work plans to achieve unit mission, goals, and desired levels of service, and ensuring that work is completed in a safe and effective manner.Collaborate and communicate with managers and senior technical staff to design and implement capital improvement projects, cybersecurity strategies, and HYDRA SCADA system improvements.Steward the physical and virtual assets of the HYDRA SCADA system and forecast future fiscal needs to develop and administer an annual budget, a five-year financial plan, and a long-term investment strategy. An ideal candidate will demonstrate through direct or transferrable experience: the ability to navigate a program through a period of change. Within BES, work is underway to evolve collaborative processes and systems that support bureau service delivery outcomes. With the City at midstream in a comprehensive shift to a new government structure, the position will also help to inform collaborative approaches to operational technology challenges common to agency partners within our Public Utility Service Area. Desired strengths include effective communication, analytic and problem-solving skills, and team leadership. About the Bureau of Environmental Services This is an exciting time to join the Bureau of Environmental Services (BES). Together we are reimagining the work we do to ensure it aligns with Our Values: We implement equity in our workplace, business practices, and service delivery. We value our customers and partners. We carefully manage our watersheds, wastewater and stormwater infrastructure, and financial resources. We encourage leadership among our employees in our City and community. We support a diverse, collaborative, healthy, and engaged workforce. We urge respectful communication and transparency. We advance innovative, sustainable, and resilient solutions. At BES, we value our customers and partners; Portlanders’ sense of connection to their waterways; conscientious stewardship of our watersheds, wastewater and stormwater infrastructure, and financial resources; a diverse, collaborative, healthy, and engaged workforce; leadership among our employees and in our City and community; equity in our workplace, business practices, and service delivery; clear communication and transparency; innovative, sustainable, and resilient solutions. BES is seeking talented individuals from diverse racial, ethnic, and socio-economic backgrounds with knowledge, ability, and experience working with a broad range of individuals and communities; and that desire to work collaboratively and creatively to broaden the variety of innovative ways to partner with and serve all Portland communities. To learn more about the work we do at BES, click on the link: About Environmental Services | Portland.gov Our BES 10-Year Strategic Plan can be found here: download (portland.gov) Questions: Terrol Johnson Senior Recruiter terrol.johnson@portlandoregon.gov To Qualify Applicants should specifically address and demonstrate in their résumé and supplemental questions how their education, training, and/or experience meet each of the following minimum qualifications: Knowledge of the principles and practices of leadership, operational and strategic planning, resource allocation, business process development and evaluation, fiscal accountability, and program management. Knowledge and skills related to Operational Technology system design, installation, operation, maintenance, data governance, and data delivery. Knowledge of technical communications systems, including networking and radio communications, instruments and measurement, and network security. Ability to manage, supervise, train, and evaluate the performance of a multicultural workforce in an equitable, safe, and customer-service-oriented workplace. Ability to apply analytic and problem-solving skills to develop sound conclusions, decisions, and recommendations to meet desired levels of service. Additional Requirements: A valid state driver’s license. Any combination of education and experience that is equivalent to the following: Education/Training : Bachelor’s degree from an accredited college or university with major course work in business administration, public administration, utility management, engineering, environmental science, biological or physical science, planning or related field; AND Experience: Four (4) years of progressively responsible experience developing, implementing, and managing programs, projects, and/or personnel functions within an organization unit, including two (2) years in a supervisory role. Preferred Degree, experience, or professional certification in electrical engineering. The Recruitment Process STEP 1: Apply online between September 2 , 2024- September 16, 2024 Required Application Materials: Resume Answer to the Supplemental Questions (click on the Questions tab to preview the questions) Optional Application Materials: If you would like to request Veteran's Preference, please submit your Veteran documents (ex, DD214-Member 4, VA Benefit Letter, etc. ) by the closing date of the recruitment. Application Tips Your responses to the supplemental questions should include details describing your education, training and/or experience, and where obtained which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. Your résumé should support the details described in your responses to the supplemental questions. Salary Range/Equity Pay Analysis : Please note per the Oregon State Pay Equity Law your salary is determined based on the experience and education listed in your resume/application. It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure your offer is reflective of all directly related and equivalent experience. Do not attach any additional documents. Please note, all completed applications for this position must be submitted no later than on the closing date and time of this recruitment. All applications must be submitted via the City's online application process. Do not attach materials not requested . E-mailed and/or faxed applications will not be accepted. STEP 2: Minimum Qualification Evaluation: Week of September 16, 2024 An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their resume and supplemental questions, weighted 100%. Your résumé and responses to the supplemental questions will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification. You have 14 days from the notice of the minimum qualification evaluation results to let us know if you would like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information. STEP 3: Establishment of Eligible List: week of September 23, 2024 Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. STEP 4: Selection (Interview): week of September 30, 2024 Hiring bureau will review and select candidates for an interview STEP 5: Offer of Employment: TBD STEP 6: Start Date: TBD A start date will be determined after all conditions of employment have been met. *Timeline is approximate and subject to change* Additional Information Click here for additional information regarding the following: Click here for additional information regarding the following: City of Portland Core Values Recruitment Process - Work Status Equal Employment Opportunity Veteran Preference ADA, Pregnancy, and Religious Accommodations Did you know? The City of Portland has How to Apply Videos and offers How to Apply Classes once per month . If you have questions after watching the videos you are invited to contact the recruiter listed on the announcement. An Equal Opportunity/Affirmative Action Employer A Career with the City of Portland offers many Employee Benefits We offer a comprehensive benefits package, including but not limited to Health Care (Medical, Vision and Dental) Carrot Fertility Wellness Benefits Life Insurance Long-term disability coverage to eligible employees and their families. Employee Assistance Plan Flexible Spending Accounts Retirement Oregon Public Employees Retirement System (PERS), including contributions to the PERS IAP plan paid by employer Family Medical Leave City Paid Parental Leave AND SO MANY MORE! Benefits may vary depending on bargaining unit and employment status. Click here to review the many different benefits the City of Portland offers . Closing Date/Time: 9/16/2024 11:59 PM Pacific
Sep 03, 2024
Full Time
The Position Job Appointment: Full-Time Work Schedule: Monday - Friday, 8 am-5 pm. An alternate schedule may be available. Work Location: 6543 N BURLINGTON AVE, PORTLAND, OR 97203 Benefits: Please check our benefits tab for an overview of the benefits of this position. Union Representation: Non-represented, no union affiliation. To view current labor agreements, please visit https://www.portland.gov/bhr/employee-relations/labor-relations/labor-agreements . Application Material: Please click APPLY to submit your application via the City of Portland’s online portal. You will need to respond to the supplemental questions and attach a resume. Are you a strategic, innovative, visionary leader and change agent with proven experience in leading service-oriented teams? Are you a detail-oriented individual who seeks an opportunity to apply your organizational skills to delivering critical information from complex systems? Do you enjoy working in a collaborative and diverse work culture that adapts to an evolving landscape of priorities and technical requirements? You may be the Manager I we are seeking! The City of Portland Bureau of Environmental Services (BES) is seeking a Manager I to lead the Data Acquisition and Notification Services (DANS) team. This team is part of the Technical Services Group of BES and is responsible for the development, operations, implementation, maintenance, and data delivery of the Hydrological Data Retrieval and Alarm (HYDRA) System. The HYDRA System is a complex Operational Technology (OT) Supervisory Control and Data Acquisition (SCADA) system that integrates with other OT systems on the bureau’s automation network. The HYDRA system is a collection of monitoring sites, communications systems, and data centers that generate and transmit operational, emergency, and environmental information for notification, regulatory compliance, management, and modeling of the City’s wastewater and stormwater collection and pumping systems. This position is responsible for leading a team of professionals to deliver reliable conveyance system, pump station, and rain gauge data and notifications to customers throughout the bureau, to other City agencies, and to regional public organizations to support strategic goals and requirements. The DANS Manager oversees all operations of the team and the HYDRA system assets, aligns levels of service to customer objectives, makes strategic and fiscal decisions as to personnel and equipment, sets data standards and business processes to meet program and bureau data management goals, and ensures that employees are provided with an equitable, safe, and productive work environment. What you’ll get to do: The DANS Manager is a leadership position that collaborates with managers, clients, and employees within and outside of BES to meet performance goals. Major job duties of this position include: Manage the generation and delivery of high-quality, defensible, secure, timely, and cost-effective HYDRA SCADA system data and notifications to internal and external customers.Lead DANS strategic planning and program implementation, including ongoing analysis and adaptive management of services, resources, capacities, methodologies, business processes, operating procedures, safety requirements, and work products.Supervise, mentor, retain, and recruit diverse, competent, innovative, and service-oriented staff to support the BES mission and strategic objectives and applicable technical standards and requirements. Plan, organize, and manage the work of staff, including developing and implementing work plans to achieve unit mission, goals, and desired levels of service, and ensuring that work is completed in a safe and effective manner.Collaborate and communicate with managers and senior technical staff to design and implement capital improvement projects, cybersecurity strategies, and HYDRA SCADA system improvements.Steward the physical and virtual assets of the HYDRA SCADA system and forecast future fiscal needs to develop and administer an annual budget, a five-year financial plan, and a long-term investment strategy. An ideal candidate will demonstrate through direct or transferrable experience: the ability to navigate a program through a period of change. Within BES, work is underway to evolve collaborative processes and systems that support bureau service delivery outcomes. With the City at midstream in a comprehensive shift to a new government structure, the position will also help to inform collaborative approaches to operational technology challenges common to agency partners within our Public Utility Service Area. Desired strengths include effective communication, analytic and problem-solving skills, and team leadership. About the Bureau of Environmental Services This is an exciting time to join the Bureau of Environmental Services (BES). Together we are reimagining the work we do to ensure it aligns with Our Values: We implement equity in our workplace, business practices, and service delivery. We value our customers and partners. We carefully manage our watersheds, wastewater and stormwater infrastructure, and financial resources. We encourage leadership among our employees in our City and community. We support a diverse, collaborative, healthy, and engaged workforce. We urge respectful communication and transparency. We advance innovative, sustainable, and resilient solutions. At BES, we value our customers and partners; Portlanders’ sense of connection to their waterways; conscientious stewardship of our watersheds, wastewater and stormwater infrastructure, and financial resources; a diverse, collaborative, healthy, and engaged workforce; leadership among our employees and in our City and community; equity in our workplace, business practices, and service delivery; clear communication and transparency; innovative, sustainable, and resilient solutions. BES is seeking talented individuals from diverse racial, ethnic, and socio-economic backgrounds with knowledge, ability, and experience working with a broad range of individuals and communities; and that desire to work collaboratively and creatively to broaden the variety of innovative ways to partner with and serve all Portland communities. To learn more about the work we do at BES, click on the link: About Environmental Services | Portland.gov Our BES 10-Year Strategic Plan can be found here: download (portland.gov) Questions: Terrol Johnson Senior Recruiter terrol.johnson@portlandoregon.gov To Qualify Applicants should specifically address and demonstrate in their résumé and supplemental questions how their education, training, and/or experience meet each of the following minimum qualifications: Knowledge of the principles and practices of leadership, operational and strategic planning, resource allocation, business process development and evaluation, fiscal accountability, and program management. Knowledge and skills related to Operational Technology system design, installation, operation, maintenance, data governance, and data delivery. Knowledge of technical communications systems, including networking and radio communications, instruments and measurement, and network security. Ability to manage, supervise, train, and evaluate the performance of a multicultural workforce in an equitable, safe, and customer-service-oriented workplace. Ability to apply analytic and problem-solving skills to develop sound conclusions, decisions, and recommendations to meet desired levels of service. Additional Requirements: A valid state driver’s license. Any combination of education and experience that is equivalent to the following: Education/Training : Bachelor’s degree from an accredited college or university with major course work in business administration, public administration, utility management, engineering, environmental science, biological or physical science, planning or related field; AND Experience: Four (4) years of progressively responsible experience developing, implementing, and managing programs, projects, and/or personnel functions within an organization unit, including two (2) years in a supervisory role. Preferred Degree, experience, or professional certification in electrical engineering. The Recruitment Process STEP 1: Apply online between September 2 , 2024- September 16, 2024 Required Application Materials: Resume Answer to the Supplemental Questions (click on the Questions tab to preview the questions) Optional Application Materials: If you would like to request Veteran's Preference, please submit your Veteran documents (ex, DD214-Member 4, VA Benefit Letter, etc. ) by the closing date of the recruitment. Application Tips Your responses to the supplemental questions should include details describing your education, training and/or experience, and where obtained which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. Your résumé should support the details described in your responses to the supplemental questions. Salary Range/Equity Pay Analysis : Please note per the Oregon State Pay Equity Law your salary is determined based on the experience and education listed in your resume/application. It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure your offer is reflective of all directly related and equivalent experience. Do not attach any additional documents. Please note, all completed applications for this position must be submitted no later than on the closing date and time of this recruitment. All applications must be submitted via the City's online application process. Do not attach materials not requested . E-mailed and/or faxed applications will not be accepted. STEP 2: Minimum Qualification Evaluation: Week of September 16, 2024 An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their resume and supplemental questions, weighted 100%. Your résumé and responses to the supplemental questions will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification. You have 14 days from the notice of the minimum qualification evaluation results to let us know if you would like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information. STEP 3: Establishment of Eligible List: week of September 23, 2024 Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. STEP 4: Selection (Interview): week of September 30, 2024 Hiring bureau will review and select candidates for an interview STEP 5: Offer of Employment: TBD STEP 6: Start Date: TBD A start date will be determined after all conditions of employment have been met. *Timeline is approximate and subject to change* Additional Information Click here for additional information regarding the following: Click here for additional information regarding the following: City of Portland Core Values Recruitment Process - Work Status Equal Employment Opportunity Veteran Preference ADA, Pregnancy, and Religious Accommodations Did you know? The City of Portland has How to Apply Videos and offers How to Apply Classes once per month . If you have questions after watching the videos you are invited to contact the recruiter listed on the announcement. An Equal Opportunity/Affirmative Action Employer A Career with the City of Portland offers many Employee Benefits We offer a comprehensive benefits package, including but not limited to Health Care (Medical, Vision and Dental) Carrot Fertility Wellness Benefits Life Insurance Long-term disability coverage to eligible employees and their families. Employee Assistance Plan Flexible Spending Accounts Retirement Oregon Public Employees Retirement System (PERS), including contributions to the PERS IAP plan paid by employer Family Medical Leave City Paid Parental Leave AND SO MANY MORE! Benefits may vary depending on bargaining unit and employment status. Click here to review the many different benefits the City of Portland offers . Closing Date/Time: 9/16/2024 11:59 PM Pacific
CITY OF TEMECULA, CA
City of Temecula, California, United States
The City of Temecula is an Equal Opportunity Employer. Position Description Position Description Join the City of Temecula’s Aquatics Division and their nationally recognized and award-winning aquatics program! The Community Services Department is hiring a full-time benefited Aquatics Coordinator. The Aquatics Division has two year round aquatic facilities and two seasonal aquatic facilities with a staff of 120. A collaborative team of Aquatic Supervisors oversees all four facilities. We teach over 4,000 swim lessons per year and serve 30,000 per month in the busy summer season. Aquatics Coordinator Position: This position is responsible for developing, implementing, and maintaining a diverse range of aquatic programs and activities for all ages and abilities. This role involves community engagement, event planning, scheduling, and marketing. The Aquatics Coordinator will also focus on volunteer coordination, staff training, and staff development for a cohesive, safety focused team of aquatics professionals. Ideal Candidate: The ideal candidate will have a passion for program development and community engagement who will excel in creating a safe and welcoming aquatic environment for all. We seek a motivated leader who possesses strong communication and scheduling abilities, along with a proven track record of coordinating and conducting staff training. Knowledge of aquatics industry rules and regulations is essential, and the ability to teach relevant courses is highly desirable. Our Community and Staff: City of Temecula is nestled in the heart of Southern California Wine Country! Located just 60 miles north of San Diego and 90 miles southeast of Los Angeles; Temecula is a beautiful, family friendly City offering outstanding quality of life, beautiful neighborhoods, parks, and amenities. With a current population of just over 108,000, the City of Temecula employs a highly skilled workforce of over 350 employees. Employees enjoy competitive compensation, rich benefit packages and leadership that recognizes and values our diverse employee population. Strong focus on employee morale, wellness, and family help to ensure a healthy work life balance for Temecula staff. This recruitment will remain open until filled. Please Note: Certifications are required at time of application. Please attach all certifications to your application. Applications will not be accepted without the required attachments. DEFINITION Under general supervision, performs responsible Community Services work in a Community Services facility, program and/or area with a limited degree of independence. DISTINGUISHING CHARACTERISTICS The Community Services Coordinator I is the Advanced Journey level classification in the Community Services series. The employee will assist in conducting Community Services program activities in area(s) of assignment. May be assigned to work directly with the public. The ability to provide a high level of customer service is extremely important. The Community Services Coordinator I is distinguished from the Community Services Specialist I by the level of responsibility assumed and the complexity of duties assigned. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from the Director of Community Services or his/her designee. May provide lead supervision to assigned staff. Examples of Duties Duties may include, but are not limited to, the following: (All Assignments) Coordinates assigned program(s), facility, or events (including planning, development, implementation, staffing, set-up/break-down, and promotion) Provides guidance and training to lower-level staff and volunteers related to assigned program(s), facility, or events Assists with preparing purchasing agreements, contracts, requisitions, purchase orders, and reconciliations; tracks expenditures and/or revenues Prepares various forms of media for publication including flyers, press releases, website content, newsletters and brochures Assists in purchase, requisition, issuance and collection of equipment and program supplies Provides high level of customer service Makes presentations to community groups, Commissions, and others; prepares reports regarding assigned program Assists with receiving and reconciling payments by cash, check, credit cards, or automatic debits, and makes deposits; complies with all cash-handling requirements Sets-up and breaks down equipment and facilities; performs basic maintenance and cleaning, as needed Fosters a positive work environment Assists with preparing grant and award applications Provides administrative support; communicates with supervisors and managers regarding staff and other issues Stays up-to-date on principles and practices of relevant field of recreation or community services Completes documentation, which may include registrations, facility bookings, financial deposits, incident reports, and attendance records Complies with all relevant federal, state, and local safety and legal requirements Prepares and writes a variety of reports and documentation, including detailed Risk Management incident reports Performs other duties of a similar nature Aquatics Duties: Assists in the recruitment process; assists in providing training, orientation, and motivation to all lower level aquatic staff; provides input to performance evaluations Assists with instructing all lifeguards, senior lifeguards, and lead lifeguards, in modern and complex principles of lifeguarding, advanced first aid (Title 22), CPR for the professional rescuer, oxygen administration, AED training, and Blood Borne Pathogen exposure training; administers medical aid and performs CPR in emergency situations as necessary; instructs employees in aquatic emergency operations; assists with in-service trainings as needed Coordinates daily operations at assigned sites, including collecting revenue, patron safety, and adhering to all federal, state, and local laws and regulations; confirms proper staffing ratios for each aquatic activity and class; performs regular safety inspections of pools, facilities, and equipment to reduce hazards and to provide maximum safety to patrons Leads, organizes and implements a comprehensive Learn to Swim program at an assigned site, including coordinating swim lesson courses, and serving as the primary contact for questions and concerns regarding swim classes and programs Ensures proper water chemistry levels; notifies the Aquatic Supervisor and Aquatic Manager of water chemistry imbalances and ensures that changes are made when necessary Assists in conducting in-service and training sessions Maintains a variety of records and reports, including, accident reports, incident reports, daily log book entries, water chemistry log entries, and other related information Performs research and surveys as they relate to specific projects, as assigned; promotes program participation by conducting appropriate outreach efforts; makes presentations to community groups and others Attends applicable seminars, webinars, classes, conferences and similar to improve knowledge and to stay abreast of the national standard of care Develops, organizes, and implements the junior lifeguard volunteer program; prepares schedules, maintains records, and develops and maintains volunteer program manual Oversees hourly site operations including, lifeguard rotations, patron safety, customer satisfaction, collection of fees, and problem solving; issues written and oral instructions to staff members, assigns duties and examines work for satisfactory completion; leads staff during assigned special projects including, but not limited to, special needs swim lessons, junior lifeguard training, water polo classes and other aquatic activities Communicates and coordinates with other City departments to accomplish the job requirements Participates in other Community Services Department events including setting up and taking down equipment and materials and facilitating activities Performs other duties of a similar nature Minimum Qualifications A combination of education, experience, and training that has provided the necessary knowledge, skills, and abilities is required for entry into the classification. The City of Temecula utilizes equivalencies to substitute two years of applicable experience and similar responsibility for one year of college in order for a candidate to meet Minimum Qualifications. A typical combination of education, experience, and training for this classification includes: EDUCATION AND/OR EXPERIENCE High School Diploma or equivalent; and two (2) years of related experience. KNOWLEDGE, SKILLS & ABILITIES Knowledge of: Principles and practices of public Community Services programs Community Services, leisure and volunteer activities as they relate to various interests and abilities. Principles and practices of public relations Applicable federal, state and local laws and regulations Safe work practices and procedures First aid methods, practices and safety precautions related to Community Services programs. Occupational hazards and safety measures appropriate to work performed Aquatics Knowledge of: Principles and practices of planning, and coordinating creative and innovative aquatics programs for all populations, including special needs populations Principles and practices of water safety, swim instruction, lifeguarding, first aid and advanced CPR instruction; regulations, techniques, and procedures pertaining to the operation and maintenance of public swimming pools and aquatic facilities Modern principles of lifeguarding methods, tools, and equipment used in water safety and medical aid operations; methods and techniques of swimming and lifeguard instruction; methods and techniques of CPR and first aid Applicable federal, state, and local laws and regulations including accurate recordkeeping and reporting procedures Skill to: Operate various types of standard office equipment, including a personal computer and related software Operate a motor vehicle in a safe manner Ability to: Evaluate situations, identify problems, propose alternative solutions, and exercise sound judgment within established guidelines Establish and maintain courteous, cooperative, and effective working relationships with those encountered in the course of the work Prepare clear, concise and complete documents, reports and correspondence; maintain proper records Use proper English, spelling, grammar and punctuation Communicate effectively, both orally and in writing To learn first aid methods, practices and safety precautions related to Community Services programs Serve as emergency services worker in the event of an emergency LICENSES AND/OR CERTIFICATES Possession of a valid California Class C driver's license and an acceptable driving record. First Aid, CPR, AED, and Blood Borne Pathogens certificates are required within six (6) months of appointment. Aquatics Licenses and/or Certificates: American Red Cross Lifeguarding American Red Cross Advanced First Aid Training (Title 22) American Red Cross CPR for the Professional Rescuer American Red Cross Blood Borne Pathogens Control Training American Red Cross Oxygen Administration American Red Cross AED Essentials American Red Cross Water Safety Instructor (WSI) American Red Cross Lifeguarding Instructor* is desired American Red Cross Advanced First Aid Training (Title 22) Instructor is desired *(Includes: American Red Cross Blood Borne Pathogens Control Training Instructor, American Red Cross Oxygen Administration Instructor, American Red Cross AED Essentials Instructor, American Red Cross CPR for the Professional Rescuer Instructor SPECIAL REQUIREMENTS Satisfactory results from a background investigation and administrative screening. The administrative screening may include a pre-employment drug screening for positions which are designated as safety sensitive or security sensitive, including but not limited to being responsible for the care and custody of children and operating heavy equipment. May be required to occasionally work outside of regular work hours (e.g. evenings, holidays and weekends. Supplemental Information WORKING CONDITIONS & PHYSICAL DEMANDS : The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand and sit; talk or hear both in person and by telephone; use hands to finger, handle, feel or operate equipment needed to carry out duties of the position; and reach with hands and arms. The employee frequently stands or walks, and lifts and moves records and documents or objects weighing up to 50 pounds alone, and up to 100 pounds with assistance. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. The employee is regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve complex problems; use math and mathematical reasoning; perform work under changing deadlines, on multiple concurrent tasks; work with constant interruptions; and interact with the public, including occasionally dissatisfied or quarrelsome individuals. The employee may work in an office or field setting, and may travel to different community centers and events. In the office setting, the noise level is frequently quiet or moderately quiet, at or below 50 decibels. In field settings, the employee is exposed to loud noise which frequently exceeds 70 decibels during Community Services activities, and works under variable weather conditions at different sites and events. Occasional driving is required to visit community services facilities, and attend community and public meetings. AQUATICS ADDITIONAL WORKING CONDITIONS AND PHYSICAL DEMANDS: Primary work environment is frequently outdoors, in and around aquatic facilities. The employee is exposed to loud noise levels which can frequently exceed 70 decibels. The employee may be exposed to outdoor temperatures occasionally below 30 degrees Fahrenheit, and occasionally exceeding 110 degrees Fahrenheit. This recruitment will establish an eligibility list which may be used to fill future vacancies in the same classification or below in the same classification series for both project and authorized positions. PLEASE NOTE: If you are a CalPERS annuitant, please be advised that this position does not meet the statutory criteria for post-retirement employment because the incumbent will be performing regular staff duties for an undetermined duration. Employment in this capacity would require you to rescind your retirement and reinstate as a current member of CalPERS. SUPPLEMENTAL INFORMATION : Flexibly Staffed: Yes FLSA Status: Non-exempt Conflict of Interest: Not Required Department: Community Services Bonding Required: No The City of Temecula is an Equal Opportunity Employer. Benefit Summary for Full-Time Represented Employees Full-time represented employees enjoy a generous allotment of $1,800 per month to purchase a variety of benefit options detailed below. City Contributions The City provides a Health Flex Contribution (HFC) of$600 per month that may be used for enrollment in the City’s health, dental, or vision insurance, or a health flexible spending account. Any unused portion of the HFC will be forfeited. A Cafeteria Allotment of $1,200 per month may be used to pay premiums for health, dental, vision, mandatory group life and disability insurance, and health or dependent care flexible spending accounts. Any unused cafeteria allotment will be paid to the employee as taxable income. Health Insurance The City’s health plans are administered by CalPERS. We offer a variety of health plans, including HMOs and PPOs. Dental Insurance Dental coverage is offered through MetLife. Employees have the option of HMO or PPO plans with rich benefits at competitive rates. Vision Insurance EyeMed provides the City’s vision plan. In addition to extensive coverage at a low rate, EyeMed partners with service providers and retailers throughout the region. Life and AD&D Insurance All City employees are required to enroll in a basic life and AD&D group policy in the amount of $50,000. Additional life insurance is also available for employees and their family members. Short- and Long-Term Disability All City employees are required to enroll in short- and long-term disability insurance. This insurance pays 2/3 of the employee’s wages if the employee is off work due to an illness or injury outside of work. Flexible Spending Accounts The flexible spending accounts provided by the City allow you to pay for certain health and dependent care expenses with pre-tax dollars. Supplemental Plans Supplemental plans through Aflac can help you bridge the gap in your existing health insurance. Plans include Accident Indemnity, Hospital Indemnity and Critical Illness Protection. Retirement Authorized employees are enrolled in the California Public Employees Retirement System (CalPERS). The City offers the followingretirement plans depending upon eligibility: Classic Tier 1 Members: This category applies to employees hired by the City of Temecula before 9/24/11. The retirement formula is 2.7% @ 55 with an 8% employee contribution; however, the City pays 5% of the employee's contribution. Classic Tier 2: This category applies to employees hired by the City of Temecula on or after 9/24/11, and are considered "classic"CalPERSMembers . The retirement formula is 2% @ 60 with a 7% employee contribution; however, the City pays 4% of the employee's contribution. PEPRA Members: This category applies to employees who are hired by the City of Temecula after 1/1/13 and are new toCalPERSmembership. The retirement formula is 2% @ 62 with a 7.25% employee contribution. Deferred Compensation Plans The City partners with both MissionSquare and Nationwide Retirement Solutions to provide you with additional options to fund your retirement. Comprehensive Annual Leave (CAL) The City encourages work/life balance. We offer paid Comprehensive Annual Leave (CAL) that can be used for rest and relaxation, personal business or personal/family illness. Holidays City employees receive a total of 13 paid holidays each calendar year. This includes 12 observed holidays and one floating holiday each year. Bonding Leave The City believes bonding with a new child is vitally important for families. Employees are provided up to eight weeks of bonding leave for the purpose of bonding with their child in connection with birth, adoption, or foster care placement. Bonding leave is paid at the rate of 2/3 of the employee’s base salary and may be used for up to one year following the birth, adoption or foster care placement. Tuition Reimbursement The City offers Tuition Reimbursement of up to $1,500 per fiscal year for job related education or training that will benefit the employee in their position. ComputerLoan Program After one full year of employment, the City provides employees with an interest-free loan of up to $2,000 to purchase a personal computer, iPad, or similar "computer tablet" device. Closing Date/Time: Continuous
Jul 14, 2024
Full Time
The City of Temecula is an Equal Opportunity Employer. Position Description Position Description Join the City of Temecula’s Aquatics Division and their nationally recognized and award-winning aquatics program! The Community Services Department is hiring a full-time benefited Aquatics Coordinator. The Aquatics Division has two year round aquatic facilities and two seasonal aquatic facilities with a staff of 120. A collaborative team of Aquatic Supervisors oversees all four facilities. We teach over 4,000 swim lessons per year and serve 30,000 per month in the busy summer season. Aquatics Coordinator Position: This position is responsible for developing, implementing, and maintaining a diverse range of aquatic programs and activities for all ages and abilities. This role involves community engagement, event planning, scheduling, and marketing. The Aquatics Coordinator will also focus on volunteer coordination, staff training, and staff development for a cohesive, safety focused team of aquatics professionals. Ideal Candidate: The ideal candidate will have a passion for program development and community engagement who will excel in creating a safe and welcoming aquatic environment for all. We seek a motivated leader who possesses strong communication and scheduling abilities, along with a proven track record of coordinating and conducting staff training. Knowledge of aquatics industry rules and regulations is essential, and the ability to teach relevant courses is highly desirable. Our Community and Staff: City of Temecula is nestled in the heart of Southern California Wine Country! Located just 60 miles north of San Diego and 90 miles southeast of Los Angeles; Temecula is a beautiful, family friendly City offering outstanding quality of life, beautiful neighborhoods, parks, and amenities. With a current population of just over 108,000, the City of Temecula employs a highly skilled workforce of over 350 employees. Employees enjoy competitive compensation, rich benefit packages and leadership that recognizes and values our diverse employee population. Strong focus on employee morale, wellness, and family help to ensure a healthy work life balance for Temecula staff. This recruitment will remain open until filled. Please Note: Certifications are required at time of application. Please attach all certifications to your application. Applications will not be accepted without the required attachments. DEFINITION Under general supervision, performs responsible Community Services work in a Community Services facility, program and/or area with a limited degree of independence. DISTINGUISHING CHARACTERISTICS The Community Services Coordinator I is the Advanced Journey level classification in the Community Services series. The employee will assist in conducting Community Services program activities in area(s) of assignment. May be assigned to work directly with the public. The ability to provide a high level of customer service is extremely important. The Community Services Coordinator I is distinguished from the Community Services Specialist I by the level of responsibility assumed and the complexity of duties assigned. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from the Director of Community Services or his/her designee. May provide lead supervision to assigned staff. Examples of Duties Duties may include, but are not limited to, the following: (All Assignments) Coordinates assigned program(s), facility, or events (including planning, development, implementation, staffing, set-up/break-down, and promotion) Provides guidance and training to lower-level staff and volunteers related to assigned program(s), facility, or events Assists with preparing purchasing agreements, contracts, requisitions, purchase orders, and reconciliations; tracks expenditures and/or revenues Prepares various forms of media for publication including flyers, press releases, website content, newsletters and brochures Assists in purchase, requisition, issuance and collection of equipment and program supplies Provides high level of customer service Makes presentations to community groups, Commissions, and others; prepares reports regarding assigned program Assists with receiving and reconciling payments by cash, check, credit cards, or automatic debits, and makes deposits; complies with all cash-handling requirements Sets-up and breaks down equipment and facilities; performs basic maintenance and cleaning, as needed Fosters a positive work environment Assists with preparing grant and award applications Provides administrative support; communicates with supervisors and managers regarding staff and other issues Stays up-to-date on principles and practices of relevant field of recreation or community services Completes documentation, which may include registrations, facility bookings, financial deposits, incident reports, and attendance records Complies with all relevant federal, state, and local safety and legal requirements Prepares and writes a variety of reports and documentation, including detailed Risk Management incident reports Performs other duties of a similar nature Aquatics Duties: Assists in the recruitment process; assists in providing training, orientation, and motivation to all lower level aquatic staff; provides input to performance evaluations Assists with instructing all lifeguards, senior lifeguards, and lead lifeguards, in modern and complex principles of lifeguarding, advanced first aid (Title 22), CPR for the professional rescuer, oxygen administration, AED training, and Blood Borne Pathogen exposure training; administers medical aid and performs CPR in emergency situations as necessary; instructs employees in aquatic emergency operations; assists with in-service trainings as needed Coordinates daily operations at assigned sites, including collecting revenue, patron safety, and adhering to all federal, state, and local laws and regulations; confirms proper staffing ratios for each aquatic activity and class; performs regular safety inspections of pools, facilities, and equipment to reduce hazards and to provide maximum safety to patrons Leads, organizes and implements a comprehensive Learn to Swim program at an assigned site, including coordinating swim lesson courses, and serving as the primary contact for questions and concerns regarding swim classes and programs Ensures proper water chemistry levels; notifies the Aquatic Supervisor and Aquatic Manager of water chemistry imbalances and ensures that changes are made when necessary Assists in conducting in-service and training sessions Maintains a variety of records and reports, including, accident reports, incident reports, daily log book entries, water chemistry log entries, and other related information Performs research and surveys as they relate to specific projects, as assigned; promotes program participation by conducting appropriate outreach efforts; makes presentations to community groups and others Attends applicable seminars, webinars, classes, conferences and similar to improve knowledge and to stay abreast of the national standard of care Develops, organizes, and implements the junior lifeguard volunteer program; prepares schedules, maintains records, and develops and maintains volunteer program manual Oversees hourly site operations including, lifeguard rotations, patron safety, customer satisfaction, collection of fees, and problem solving; issues written and oral instructions to staff members, assigns duties and examines work for satisfactory completion; leads staff during assigned special projects including, but not limited to, special needs swim lessons, junior lifeguard training, water polo classes and other aquatic activities Communicates and coordinates with other City departments to accomplish the job requirements Participates in other Community Services Department events including setting up and taking down equipment and materials and facilitating activities Performs other duties of a similar nature Minimum Qualifications A combination of education, experience, and training that has provided the necessary knowledge, skills, and abilities is required for entry into the classification. The City of Temecula utilizes equivalencies to substitute two years of applicable experience and similar responsibility for one year of college in order for a candidate to meet Minimum Qualifications. A typical combination of education, experience, and training for this classification includes: EDUCATION AND/OR EXPERIENCE High School Diploma or equivalent; and two (2) years of related experience. KNOWLEDGE, SKILLS & ABILITIES Knowledge of: Principles and practices of public Community Services programs Community Services, leisure and volunteer activities as they relate to various interests and abilities. Principles and practices of public relations Applicable federal, state and local laws and regulations Safe work practices and procedures First aid methods, practices and safety precautions related to Community Services programs. Occupational hazards and safety measures appropriate to work performed Aquatics Knowledge of: Principles and practices of planning, and coordinating creative and innovative aquatics programs for all populations, including special needs populations Principles and practices of water safety, swim instruction, lifeguarding, first aid and advanced CPR instruction; regulations, techniques, and procedures pertaining to the operation and maintenance of public swimming pools and aquatic facilities Modern principles of lifeguarding methods, tools, and equipment used in water safety and medical aid operations; methods and techniques of swimming and lifeguard instruction; methods and techniques of CPR and first aid Applicable federal, state, and local laws and regulations including accurate recordkeeping and reporting procedures Skill to: Operate various types of standard office equipment, including a personal computer and related software Operate a motor vehicle in a safe manner Ability to: Evaluate situations, identify problems, propose alternative solutions, and exercise sound judgment within established guidelines Establish and maintain courteous, cooperative, and effective working relationships with those encountered in the course of the work Prepare clear, concise and complete documents, reports and correspondence; maintain proper records Use proper English, spelling, grammar and punctuation Communicate effectively, both orally and in writing To learn first aid methods, practices and safety precautions related to Community Services programs Serve as emergency services worker in the event of an emergency LICENSES AND/OR CERTIFICATES Possession of a valid California Class C driver's license and an acceptable driving record. First Aid, CPR, AED, and Blood Borne Pathogens certificates are required within six (6) months of appointment. Aquatics Licenses and/or Certificates: American Red Cross Lifeguarding American Red Cross Advanced First Aid Training (Title 22) American Red Cross CPR for the Professional Rescuer American Red Cross Blood Borne Pathogens Control Training American Red Cross Oxygen Administration American Red Cross AED Essentials American Red Cross Water Safety Instructor (WSI) American Red Cross Lifeguarding Instructor* is desired American Red Cross Advanced First Aid Training (Title 22) Instructor is desired *(Includes: American Red Cross Blood Borne Pathogens Control Training Instructor, American Red Cross Oxygen Administration Instructor, American Red Cross AED Essentials Instructor, American Red Cross CPR for the Professional Rescuer Instructor SPECIAL REQUIREMENTS Satisfactory results from a background investigation and administrative screening. The administrative screening may include a pre-employment drug screening for positions which are designated as safety sensitive or security sensitive, including but not limited to being responsible for the care and custody of children and operating heavy equipment. May be required to occasionally work outside of regular work hours (e.g. evenings, holidays and weekends. Supplemental Information WORKING CONDITIONS & PHYSICAL DEMANDS : The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand and sit; talk or hear both in person and by telephone; use hands to finger, handle, feel or operate equipment needed to carry out duties of the position; and reach with hands and arms. The employee frequently stands or walks, and lifts and moves records and documents or objects weighing up to 50 pounds alone, and up to 100 pounds with assistance. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. The employee is regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve complex problems; use math and mathematical reasoning; perform work under changing deadlines, on multiple concurrent tasks; work with constant interruptions; and interact with the public, including occasionally dissatisfied or quarrelsome individuals. The employee may work in an office or field setting, and may travel to different community centers and events. In the office setting, the noise level is frequently quiet or moderately quiet, at or below 50 decibels. In field settings, the employee is exposed to loud noise which frequently exceeds 70 decibels during Community Services activities, and works under variable weather conditions at different sites and events. Occasional driving is required to visit community services facilities, and attend community and public meetings. AQUATICS ADDITIONAL WORKING CONDITIONS AND PHYSICAL DEMANDS: Primary work environment is frequently outdoors, in and around aquatic facilities. The employee is exposed to loud noise levels which can frequently exceed 70 decibels. The employee may be exposed to outdoor temperatures occasionally below 30 degrees Fahrenheit, and occasionally exceeding 110 degrees Fahrenheit. This recruitment will establish an eligibility list which may be used to fill future vacancies in the same classification or below in the same classification series for both project and authorized positions. PLEASE NOTE: If you are a CalPERS annuitant, please be advised that this position does not meet the statutory criteria for post-retirement employment because the incumbent will be performing regular staff duties for an undetermined duration. Employment in this capacity would require you to rescind your retirement and reinstate as a current member of CalPERS. SUPPLEMENTAL INFORMATION : Flexibly Staffed: Yes FLSA Status: Non-exempt Conflict of Interest: Not Required Department: Community Services Bonding Required: No The City of Temecula is an Equal Opportunity Employer. Benefit Summary for Full-Time Represented Employees Full-time represented employees enjoy a generous allotment of $1,800 per month to purchase a variety of benefit options detailed below. City Contributions The City provides a Health Flex Contribution (HFC) of$600 per month that may be used for enrollment in the City’s health, dental, or vision insurance, or a health flexible spending account. Any unused portion of the HFC will be forfeited. A Cafeteria Allotment of $1,200 per month may be used to pay premiums for health, dental, vision, mandatory group life and disability insurance, and health or dependent care flexible spending accounts. Any unused cafeteria allotment will be paid to the employee as taxable income. Health Insurance The City’s health plans are administered by CalPERS. We offer a variety of health plans, including HMOs and PPOs. Dental Insurance Dental coverage is offered through MetLife. Employees have the option of HMO or PPO plans with rich benefits at competitive rates. Vision Insurance EyeMed provides the City’s vision plan. In addition to extensive coverage at a low rate, EyeMed partners with service providers and retailers throughout the region. Life and AD&D Insurance All City employees are required to enroll in a basic life and AD&D group policy in the amount of $50,000. Additional life insurance is also available for employees and their family members. Short- and Long-Term Disability All City employees are required to enroll in short- and long-term disability insurance. This insurance pays 2/3 of the employee’s wages if the employee is off work due to an illness or injury outside of work. Flexible Spending Accounts The flexible spending accounts provided by the City allow you to pay for certain health and dependent care expenses with pre-tax dollars. Supplemental Plans Supplemental plans through Aflac can help you bridge the gap in your existing health insurance. Plans include Accident Indemnity, Hospital Indemnity and Critical Illness Protection. Retirement Authorized employees are enrolled in the California Public Employees Retirement System (CalPERS). The City offers the followingretirement plans depending upon eligibility: Classic Tier 1 Members: This category applies to employees hired by the City of Temecula before 9/24/11. The retirement formula is 2.7% @ 55 with an 8% employee contribution; however, the City pays 5% of the employee's contribution. Classic Tier 2: This category applies to employees hired by the City of Temecula on or after 9/24/11, and are considered "classic"CalPERSMembers . The retirement formula is 2% @ 60 with a 7% employee contribution; however, the City pays 4% of the employee's contribution. PEPRA Members: This category applies to employees who are hired by the City of Temecula after 1/1/13 and are new toCalPERSmembership. The retirement formula is 2% @ 62 with a 7.25% employee contribution. Deferred Compensation Plans The City partners with both MissionSquare and Nationwide Retirement Solutions to provide you with additional options to fund your retirement. Comprehensive Annual Leave (CAL) The City encourages work/life balance. We offer paid Comprehensive Annual Leave (CAL) that can be used for rest and relaxation, personal business or personal/family illness. Holidays City employees receive a total of 13 paid holidays each calendar year. This includes 12 observed holidays and one floating holiday each year. Bonding Leave The City believes bonding with a new child is vitally important for families. Employees are provided up to eight weeks of bonding leave for the purpose of bonding with their child in connection with birth, adoption, or foster care placement. Bonding leave is paid at the rate of 2/3 of the employee’s base salary and may be used for up to one year following the birth, adoption or foster care placement. Tuition Reimbursement The City offers Tuition Reimbursement of up to $1,500 per fiscal year for job related education or training that will benefit the employee in their position. ComputerLoan Program After one full year of employment, the City provides employees with an interest-free loan of up to $2,000 to purchase a personal computer, iPad, or similar "computer tablet" device. Closing Date/Time: Continuous
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information EXAM NUMBER W2604A When to Submit Your Application: We are accepting applications beginning September 3, 2024, at 7:00 a.m., (PT). This examination will remain open until the needs of the service are met and is subject to closure at any time without prior notice. Type of Recruitment: Open Competitive Job Opportunity No out-of-class experience or withhold will be accepted. Check Out Our Outstanding Benefits! Los Angeles County offers one of the strongest public-sector benefits packages in the nation. Flexible Benefit Plans - Benefits may be purchased using tax-free County contribution of an additional 14.5%-17% of the employee's monthly salary. Robust Retirement Packages - Contributory-defined benefit plan; optional tax-deferred income plans that may include a County matching contribution up to 4% of employee's salary. Generous Maternity and Family Leave Benefits Flexible Schedules (Telework - where appropriate) Rideshare, Parking, and Transit Benefits 13 paid holidays per year Click here for more details on employee benefits. Who We Are: The Internal Services Department (ISD) plays a major role in supporting all County of Los Angeles departments and commissions. With an annual budget of over $885 million and 2,162 budgeted positions along with over 5,120 contracted workers of varying professions in facilities management, information technology, environmental, administrative, purchasing and contracting, ISD is the County's trusted partner and provider of choice. The Opportunity: We are pursuing a qualified candidate to fill an Information Technology Project Manager I position in the Innovation Business Management Division (IBMD). Under general supervision, plans, manages, and leads the execution of information technology projects of smaller scale and/or limited complexity and risk. Provides technical leadership and coordination to a project team as needed. This is the first working level in the Information Technology Project Manager Series. Positions allocable to this class typically report to an IT supervisor or manager, and function as managers of information technology projects of smaller or limited scale and complexity. Incumbents utilize techniques, methods, and tools of information technology project management to oversee projects of limited size and/or complexity, and risk as determined by budget allocation, mission criticality, technical and/or solution complexity, and number of involved stakeholder organizations. Positions require information technology and programmatic knowledge necessary to provide insightful and effective planning, management, and oversight of project progress and results. Projects typically assigned to positions in this class are usually well-defined in scope, associated with one line of business or operational function, have limited systems integration, and are generally non-essential to continued County operations and services. Information Technology Project Manager I is distinguished from Information Technology Project Manager II by the latter’s supervisory role and responsibility for managing larger projects of a less well-defined scope, typically associated with more than one department or line of business and having greater mission criticality and technical and/or solution complexity, with interactions with project stakeholders requiring a higher level of facilitation, documentation, and/or particular sensitivity to confidential matters. IT Project Managers are distinguished from IT Business Analysts in that the latter primarily evaluate the business and technological requirements of the product or solution, whereas IT Project Managers primarily plan and execute the stages of its development and implementation. Essential Job Functions Essential Job Functions: Plans, manages, and leads the execution of medium to large information technology projects such as upgrades to existing systems or implementation of commercial off-the-shelf software without substantial customization. Collaborates with project stakeholders and contributes to or leads project initiation activities that may include defining scope and performance measures, developing a business case, determining a project approach, and developing and establishing a project charter. Contributes to or leads project-planning activities such as alternatives analyses and feasibility assessments, refinements of scope and performance measures, project approach, identification of resource requirements, budget and schedule development, establishment of initial project team and document project management plan. Understands and applies appropriate methodologies and tools for specific projects and situations to deliver consistent, effective, and quality results. Manages all aspects of project execution including budget and funding outlays, resources, schedule, staff and plan performance, risks, reporting, anticipated and unexpected issues and problems, quality, scope, outcomes, and results. Contributes to or leads the development and execution of communication plan, which may include communicating with multiple stakeholders about the project’s impact or status. Prepares status reports and provides updates to internal and external project stakeholders, sponsors, and oversight agencies. Coordinates, requests, and recommends changes to original specifications with project sponsor, project team, or stakeholders. Identifies potential problems and facilitates their resolution by determining or recommending and implementing a risk mitigation strategy. Leads or participates in project close-out activities such as transitions, lessons learned, and post-implementation review and reporting. Applies interpersonal skills to establish and maintain effective working relationships with team members, management, and stakeholders. Participate actively in developing solicitations and associated documents for contracted services in connection with ongoing projects as needed. Serves as technical lead and coordinate the activities of a project team as needed. Requirements Requirements to Qualify: Option I: A Bachelor’s degree* from an accredited college or university in Computer Science, Management Information Systems, or a closely related field -AND- Three (3) years of experience performing software development, information technology project management, or business or systems analysis in a centralized information technology organization**. Option II: Six (6) years of experience in planning, managing***, and leading the execution**** of information technology projects in a centralized information technology organization**. A Bachelor’s degree* from an accredited college or university in any field may substitute for up to two (2) years of the required experience. For Options I and II, Project Management Professional (PMP) certification from the Project Management Institute may be substituted for an additional two (2) years of experience. Special Requirement Information: *In order to receive credit for any degree, such as a Bachelor's, or PMP certification, you must include a legible copy of the official diploma/certification, official transcripts, or official letter from the accredited institution which shows degree has been conferred and the area of specialization with your application at the time of filing or within five (5) calendar days from application submission. Note : Foreign studies must be evaluated by an academic credential evaluation and deemed to be equivalent to degrees from the United States. (See Accreditation Information under Employment Information). We do not accept password-protected documents. Ensure documents are unlocked before attaching to your application or sending to the exam analyst. **Centralized Information Technology Organization is defined in the County of Los Angeles as that which is responsible, under the direction or guidance of the Chief Information Technology official (or at the Sheriff's Department, the coordinated executive command structure) for the department or major organization unit. ***Managing is defined as the process of organizing, coordinating, scheduling, overseeing, and closing the work of projects and programs to achieve specific goals and meet specific success criteria; to develop the project scope, define project guidelines, obtain business and information technology approvals, and coordinate the resources necessary to successfully complete the project. ****Project execution is defined as putting plans and strategies into action to complete the project according to its objectives and includes implementing plans, resource allocation, monitoring progress, managing risks, communication to stakeholders, and quality control. License: A valid California Class C Driver License or the ability to utilize alternative method of transportation when needed in carry out job-related essential functions. Physical Expectations: 2- Light. This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. Desirable Qualifications: Technical knowledge and understanding of IT infrastructures and proficiency with project management tools like Microsoft Project. Experience working in a public agency (e.g., City, County, State, Federal, etc.). Additional Information Our Assessment Process: First, meet our requirements above. After that, our process includes a structured oral interview covering training, experience, and general ability to perform the duties of the position weighted at 100%. Candidates must achieve a passing score of 70% or higher on assessment to be added onto the list of eligible candidates on the Eligible Register. Note: All notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add DTse@isd.lacounty.gov , info@governmentjobs.com , and noreply@governmentjobs.com to your email address and list of approved senders to prevent email notification from being filtered as spam/junk/clutter mail. Los Angeles County will not consider claims of not viewing or receiving notification to be a valid reason for late test administration or rescheduling of a test component. Eligibility Information: The names of candidates receiving a passing score in the assessment will be placed on the Eligible Register in the order of their score group for a period of twelve (12) months following the date of promulgation. Passing this examination and being placed on the Eligible Register do not guarantee an offer of employment. Applications will be processed on an as-received basis and promulgated to the eligible register accordingly. No person may compete for this examination more than once every twelve (12) months. How to Apply: Applications must be filed online only. We must receive your application before 5:30 p.m. (PT), on the last day of filing. Applications submitted by U.S. mail, fax, or in person will not be accepted. Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using the website https://www.governmentjobs.com/careers/lacounty . Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Many important notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add DTse@isd.lacounty.gov, info@governmentjobs.com, and noreply@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Applicants have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. Please make sure you put in the time and effort when filling out your application and supplemental questions completely. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements to Qualify as listed on this bulletin. Provide any relevant job experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. Please note that all information included in the application materials is subject to verification at any point during the examination and hiring process, including after an appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the requirements. Doing so may result in an incomplete application, and you may be disqualified. Computer and Internet Access at Public Libraries: For Candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Fair Chance Initiative: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Anti-Racism, Diversity, and Inclusion (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst races. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. Have questions about anything listed above? Contact us: Exam Number: W2604A Department Contact Name: Debra Tse Department Contact Phone: (323) 457-5327 Department Contact Email: DTse@isd.lacounty.gov California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (323) 881-3932 or (323) 267-2013 Teletype Phone: (800) 899-4099 [Alternate Teletype Phone: (800) 897-0077 ] For detailed information, please click here Closing Date/Time: Continuous
Aug 31, 2024
Full Time
Position/Program Information EXAM NUMBER W2604A When to Submit Your Application: We are accepting applications beginning September 3, 2024, at 7:00 a.m., (PT). This examination will remain open until the needs of the service are met and is subject to closure at any time without prior notice. Type of Recruitment: Open Competitive Job Opportunity No out-of-class experience or withhold will be accepted. Check Out Our Outstanding Benefits! Los Angeles County offers one of the strongest public-sector benefits packages in the nation. Flexible Benefit Plans - Benefits may be purchased using tax-free County contribution of an additional 14.5%-17% of the employee's monthly salary. Robust Retirement Packages - Contributory-defined benefit plan; optional tax-deferred income plans that may include a County matching contribution up to 4% of employee's salary. Generous Maternity and Family Leave Benefits Flexible Schedules (Telework - where appropriate) Rideshare, Parking, and Transit Benefits 13 paid holidays per year Click here for more details on employee benefits. Who We Are: The Internal Services Department (ISD) plays a major role in supporting all County of Los Angeles departments and commissions. With an annual budget of over $885 million and 2,162 budgeted positions along with over 5,120 contracted workers of varying professions in facilities management, information technology, environmental, administrative, purchasing and contracting, ISD is the County's trusted partner and provider of choice. The Opportunity: We are pursuing a qualified candidate to fill an Information Technology Project Manager I position in the Innovation Business Management Division (IBMD). Under general supervision, plans, manages, and leads the execution of information technology projects of smaller scale and/or limited complexity and risk. Provides technical leadership and coordination to a project team as needed. This is the first working level in the Information Technology Project Manager Series. Positions allocable to this class typically report to an IT supervisor or manager, and function as managers of information technology projects of smaller or limited scale and complexity. Incumbents utilize techniques, methods, and tools of information technology project management to oversee projects of limited size and/or complexity, and risk as determined by budget allocation, mission criticality, technical and/or solution complexity, and number of involved stakeholder organizations. Positions require information technology and programmatic knowledge necessary to provide insightful and effective planning, management, and oversight of project progress and results. Projects typically assigned to positions in this class are usually well-defined in scope, associated with one line of business or operational function, have limited systems integration, and are generally non-essential to continued County operations and services. Information Technology Project Manager I is distinguished from Information Technology Project Manager II by the latter’s supervisory role and responsibility for managing larger projects of a less well-defined scope, typically associated with more than one department or line of business and having greater mission criticality and technical and/or solution complexity, with interactions with project stakeholders requiring a higher level of facilitation, documentation, and/or particular sensitivity to confidential matters. IT Project Managers are distinguished from IT Business Analysts in that the latter primarily evaluate the business and technological requirements of the product or solution, whereas IT Project Managers primarily plan and execute the stages of its development and implementation. Essential Job Functions Essential Job Functions: Plans, manages, and leads the execution of medium to large information technology projects such as upgrades to existing systems or implementation of commercial off-the-shelf software without substantial customization. Collaborates with project stakeholders and contributes to or leads project initiation activities that may include defining scope and performance measures, developing a business case, determining a project approach, and developing and establishing a project charter. Contributes to or leads project-planning activities such as alternatives analyses and feasibility assessments, refinements of scope and performance measures, project approach, identification of resource requirements, budget and schedule development, establishment of initial project team and document project management plan. Understands and applies appropriate methodologies and tools for specific projects and situations to deliver consistent, effective, and quality results. Manages all aspects of project execution including budget and funding outlays, resources, schedule, staff and plan performance, risks, reporting, anticipated and unexpected issues and problems, quality, scope, outcomes, and results. Contributes to or leads the development and execution of communication plan, which may include communicating with multiple stakeholders about the project’s impact or status. Prepares status reports and provides updates to internal and external project stakeholders, sponsors, and oversight agencies. Coordinates, requests, and recommends changes to original specifications with project sponsor, project team, or stakeholders. Identifies potential problems and facilitates their resolution by determining or recommending and implementing a risk mitigation strategy. Leads or participates in project close-out activities such as transitions, lessons learned, and post-implementation review and reporting. Applies interpersonal skills to establish and maintain effective working relationships with team members, management, and stakeholders. Participate actively in developing solicitations and associated documents for contracted services in connection with ongoing projects as needed. Serves as technical lead and coordinate the activities of a project team as needed. Requirements Requirements to Qualify: Option I: A Bachelor’s degree* from an accredited college or university in Computer Science, Management Information Systems, or a closely related field -AND- Three (3) years of experience performing software development, information technology project management, or business or systems analysis in a centralized information technology organization**. Option II: Six (6) years of experience in planning, managing***, and leading the execution**** of information technology projects in a centralized information technology organization**. A Bachelor’s degree* from an accredited college or university in any field may substitute for up to two (2) years of the required experience. For Options I and II, Project Management Professional (PMP) certification from the Project Management Institute may be substituted for an additional two (2) years of experience. Special Requirement Information: *In order to receive credit for any degree, such as a Bachelor's, or PMP certification, you must include a legible copy of the official diploma/certification, official transcripts, or official letter from the accredited institution which shows degree has been conferred and the area of specialization with your application at the time of filing or within five (5) calendar days from application submission. Note : Foreign studies must be evaluated by an academic credential evaluation and deemed to be equivalent to degrees from the United States. (See Accreditation Information under Employment Information). We do not accept password-protected documents. Ensure documents are unlocked before attaching to your application or sending to the exam analyst. **Centralized Information Technology Organization is defined in the County of Los Angeles as that which is responsible, under the direction or guidance of the Chief Information Technology official (or at the Sheriff's Department, the coordinated executive command structure) for the department or major organization unit. ***Managing is defined as the process of organizing, coordinating, scheduling, overseeing, and closing the work of projects and programs to achieve specific goals and meet specific success criteria; to develop the project scope, define project guidelines, obtain business and information technology approvals, and coordinate the resources necessary to successfully complete the project. ****Project execution is defined as putting plans and strategies into action to complete the project according to its objectives and includes implementing plans, resource allocation, monitoring progress, managing risks, communication to stakeholders, and quality control. License: A valid California Class C Driver License or the ability to utilize alternative method of transportation when needed in carry out job-related essential functions. Physical Expectations: 2- Light. This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. Desirable Qualifications: Technical knowledge and understanding of IT infrastructures and proficiency with project management tools like Microsoft Project. Experience working in a public agency (e.g., City, County, State, Federal, etc.). Additional Information Our Assessment Process: First, meet our requirements above. After that, our process includes a structured oral interview covering training, experience, and general ability to perform the duties of the position weighted at 100%. Candidates must achieve a passing score of 70% or higher on assessment to be added onto the list of eligible candidates on the Eligible Register. Note: All notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add DTse@isd.lacounty.gov , info@governmentjobs.com , and noreply@governmentjobs.com to your email address and list of approved senders to prevent email notification from being filtered as spam/junk/clutter mail. Los Angeles County will not consider claims of not viewing or receiving notification to be a valid reason for late test administration or rescheduling of a test component. Eligibility Information: The names of candidates receiving a passing score in the assessment will be placed on the Eligible Register in the order of their score group for a period of twelve (12) months following the date of promulgation. Passing this examination and being placed on the Eligible Register do not guarantee an offer of employment. Applications will be processed on an as-received basis and promulgated to the eligible register accordingly. No person may compete for this examination more than once every twelve (12) months. How to Apply: Applications must be filed online only. We must receive your application before 5:30 p.m. (PT), on the last day of filing. Applications submitted by U.S. mail, fax, or in person will not be accepted. Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using the website https://www.governmentjobs.com/careers/lacounty . Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Many important notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add DTse@isd.lacounty.gov, info@governmentjobs.com, and noreply@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Applicants have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. Please make sure you put in the time and effort when filling out your application and supplemental questions completely. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements to Qualify as listed on this bulletin. Provide any relevant job experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. Please note that all information included in the application materials is subject to verification at any point during the examination and hiring process, including after an appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the requirements. Doing so may result in an incomplete application, and you may be disqualified. Computer and Internet Access at Public Libraries: For Candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Fair Chance Initiative: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Anti-Racism, Diversity, and Inclusion (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst races. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. Have questions about anything listed above? Contact us: Exam Number: W2604A Department Contact Name: Debra Tse Department Contact Phone: (323) 457-5327 Department Contact Email: DTse@isd.lacounty.gov California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (323) 881-3932 or (323) 267-2013 Teletype Phone: (800) 899-4099 [Alternate Teletype Phone: (800) 897-0077 ] For detailed information, please click here Closing Date/Time: Continuous
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information TYPE OF RECRUITMENT: OPEN COMPETITIVE EXAM NUMBER: b4740G FILING DATES: June 5, 2024 at 8:00 a.m. (Pacific Time) This examination will remain open until the need of the service are met and is subject to close without prior notice. NO OUT-OF-CLASS EXPEREIENCE WILL BE ACCEPTED. REQUIRED EXPERIENCE MUST BE FULLY MET AND INDICATED ON THE APPLICATION BY THE LAST DAY OF FILING. NO WITHHOLDS WILL BE ALLOWED FOR THIS EXAMINATION. DEFINITION : The key responsibilities of the MH Program Manager I role include developing and implementing strategic plans between the Department of Mental Health and the health plans operating in LA County. Additionally, the role involves overseeing a cross-functional team comprising representatives from various areas like clinical, administrative, and finance. The primary goal is to ensure strategic alignment and effective execution across all lines of business to coordinate care and services among health plan members who receive services with LA County Department of Mental Health. Essential Job Functions Directs and ensures alignment and execution of contractual services delegated through the health plan contracts as the County’s Mental Health Plan (MHP) to ensure Specialty Mental Health Services are being delivered, including state-mandated care coordination and transition of care for shared Medi-Cal beneficiaries. Oversee all seven health plan relationships to ensure deficiencies are addressed and MOU standards are being met. Provides leadership to the Health Plan MOU unit through supervision, consultation, training, and support to ensure MCPs comply with MOU standards and beneficiaries are provided efficient service. Evaluates employees and overall team performance on a regular and ongoing basis. Ensures that program goals are met by utilizing collected data and information to make needed improvements, including adjustments as needed to work assignments to maximize quality of care and staff productivity. Engages in meetings with DMH management, Managed Care Plan executives, and Providers to resolve issues, elevate concerns, and inform of policy and procedures. Requirements SELECTION REQUIREMENTS: A *Bachelor’s Degree in Psychology, Social Work, Sociology, Public Health, Nursing, Health Administration, Human Services, Business Administration, Public Administration, or a closely related field from an **accredited college or University. - AND - Four years of *** bona-fide supervisory experience providing administrative and technical direction at the level of **** Health Program Analyst III , three years of which must have been in a large healthcare or insurance organization with 500 or more employees providing *****client services/account management . *A Master’s Degree in Psychology, Social Work, Sociology, Public Health, Nursing, Health Administration, Human Services, Business Administration, Public Administration, or a closely related field from an accredited college or university will be accepted for one year of the required bona-fide supervisory experience providing administrative and technical direction at the level of Health Program Analyst III, if the degree was not used to meet the education requirement. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. SPECIAL REQUIREMENT INFORMATION: * Degree : In order to receive credit for any college or university course, or any type of college or university degree, or any certificates, such as Bachelor's or higher, you must include a legible copy of the official diploma or official transcripts from the accredited institution which shows the area of specialization with your application at the time of filing or email to Exams@dhm.lacounty.gov within seven (7) calendar days of filing. Official Transcript is defined as a transcript that bears the college seal and states "official and/or copy" issued by the school's Registrar Office. A printout of the transcript from the school's website is NOT considered official and; therefore, will NOT be accepted and may result in your application being incomplete or rejected. NOTE: If you are unable to attach the required documents with your application online, you must e-mail them to Exams@dmh.lacounty.gov within seven (7) calendar days from application submission. In the "Subject" of the e-mail please type the Exam Title. **ACCREDITATION: Accredited institutions are those listed in the publications of regional, national or international accrediting agencies which are accepted by the Department of Human Resources. Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. Foreign degrees must be evaluated for equivalency to United States accredited institutions standards by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. (AICE). See Employment Information under Accreditation Information. *** Bona-fide supervisory experience includes responsibility for planning, assigning and reviewing the work of staff, evaluating employee performance, participating in interviewing and selecting new staff, and performance management. ****Health Program Analyst III is defined as supervising a team of analysts and other technical and support personnel providing technical and consultative services to the management of a program; or overseeing an organization-wide health program. ***** C lient Services/Account Management is defined as establishing strategic partnerships with executive-level leadership across external health plan entities, hospitals, clinics, and insurance organizations. It involves serving as the executive liaison among a group of stakeholders including the State, health plans, and providers to ensure alignment with the patient’s needs and access to care across health systems, compliance with Medi-Cal and Medicare rules and coverage, and oversight over the contracts with each health plan. Moreover, it requires a profound understanding of health plans, elective benefits, and beneficiary coverage, underscoring its crucial role in ensuring seamless operations and client satisfaction within the business landscape. DESIRABLE QUALIFICATIONS: Additional credit will be given to qualified applicants who possess the following desirable qualifications. Experience in overseeing the implementation of contracts and monitoring compliance with contractual obligations. Additional Information EXAMINATION CONTENT : This examination will consist of an evaluation of education, experience, and desirable qualifications based on information listed on the online application and supplemental questionnaire at the time of filing weighted 100%. Additional credit will be given for experience related to the desirable qualifications. Applicants must achieve a passing score of 70% or higher on the examination to be placed on the eligible register. ELIGIBILITY INFORMATION: The names of applicants receiving a passing grade on this examination will be placed on the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. RETAKE: No person may compete in this examination more than once every twelve months. Past and present mental health clients and family members are encouraged to apply. VACANCY INFORMATION: The resulting eligible register for this examination will be used to fill vacancies in the Los Angeles County Department of Mental Health. AVAILABLE SHIFT: Appointees may be required to work any shift, including evenings, nights, weekends, and holidays. APPLICATION AND FILING INFORMATION Applicants are required to complete and submit an online Los Angeles County Employment Application AND Supplemental Questionnaire in order to be considered for this examination. Paper applications, resumes, or any unsolicited documents will not be accepted in lieu of completing the online application and Supplemental Questionnaire. Application filing may be suspended at any time without advance notice. Apply online by clicking on the "Apply" tab for this posting. We must receive your application by 5:00 pm, PT, on the last day of filing. Fill out your application completely. The acceptance of your application will depend on whether you have clearly shown that you meet the Selection Requirements. Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, and description of work performed. If your application is incomplete, it will be rejected. IMPORTANT NOTES Please note that ALL information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. • FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT. • Utilizing VERBIAGE from Class Specification and/or Selection Requirements serving as your description of duties WILL NOT be sufficient to meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED. Plan to submit your online application well in advance before the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on govermmentjobs.com/careers/lacounty,gov you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. CORRESPONDENCE AND UPDATES WILL BE SENT VIA E-MAIL For the time being, all notifications, including results letters and notices of nonacceptance, will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add isan@dmh.lacounty.gov, Exams@dmh.lacounty.gov, and info@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Applicants have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. Plan to submit your online application well in advance before the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on govermmentjobs.com/careers/lacount.gov you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. SOCIAL SECURITY NUMBER LANGUAGE Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number . COMPUTER AND INTERNET ACCESS AT LIBRARIES For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. FAIR CHANCE EMPLOYER The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. NO SHARING USER ID AND PASSWORD All applicants must file their applications online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. DEPARTMENT CONTACT Department Contact Name: Irene San, Exam Analyst Department Contact Phone: (323) 705-4074 or (213) 972-7034 Department Contact Email: exams@dmh.lacounty.gov ADA Coordinator Phone: (323) 705-4074 Teletype Phone: (800) 735-2922 California Relay Services Phone: (800) 735-2922 For detailed information, please click here
Jul 14, 2024
Full Time
Position/Program Information TYPE OF RECRUITMENT: OPEN COMPETITIVE EXAM NUMBER: b4740G FILING DATES: June 5, 2024 at 8:00 a.m. (Pacific Time) This examination will remain open until the need of the service are met and is subject to close without prior notice. NO OUT-OF-CLASS EXPEREIENCE WILL BE ACCEPTED. REQUIRED EXPERIENCE MUST BE FULLY MET AND INDICATED ON THE APPLICATION BY THE LAST DAY OF FILING. NO WITHHOLDS WILL BE ALLOWED FOR THIS EXAMINATION. DEFINITION : The key responsibilities of the MH Program Manager I role include developing and implementing strategic plans between the Department of Mental Health and the health plans operating in LA County. Additionally, the role involves overseeing a cross-functional team comprising representatives from various areas like clinical, administrative, and finance. The primary goal is to ensure strategic alignment and effective execution across all lines of business to coordinate care and services among health plan members who receive services with LA County Department of Mental Health. Essential Job Functions Directs and ensures alignment and execution of contractual services delegated through the health plan contracts as the County’s Mental Health Plan (MHP) to ensure Specialty Mental Health Services are being delivered, including state-mandated care coordination and transition of care for shared Medi-Cal beneficiaries. Oversee all seven health plan relationships to ensure deficiencies are addressed and MOU standards are being met. Provides leadership to the Health Plan MOU unit through supervision, consultation, training, and support to ensure MCPs comply with MOU standards and beneficiaries are provided efficient service. Evaluates employees and overall team performance on a regular and ongoing basis. Ensures that program goals are met by utilizing collected data and information to make needed improvements, including adjustments as needed to work assignments to maximize quality of care and staff productivity. Engages in meetings with DMH management, Managed Care Plan executives, and Providers to resolve issues, elevate concerns, and inform of policy and procedures. Requirements SELECTION REQUIREMENTS: A *Bachelor’s Degree in Psychology, Social Work, Sociology, Public Health, Nursing, Health Administration, Human Services, Business Administration, Public Administration, or a closely related field from an **accredited college or University. - AND - Four years of *** bona-fide supervisory experience providing administrative and technical direction at the level of **** Health Program Analyst III , three years of which must have been in a large healthcare or insurance organization with 500 or more employees providing *****client services/account management . *A Master’s Degree in Psychology, Social Work, Sociology, Public Health, Nursing, Health Administration, Human Services, Business Administration, Public Administration, or a closely related field from an accredited college or university will be accepted for one year of the required bona-fide supervisory experience providing administrative and technical direction at the level of Health Program Analyst III, if the degree was not used to meet the education requirement. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. SPECIAL REQUIREMENT INFORMATION: * Degree : In order to receive credit for any college or university course, or any type of college or university degree, or any certificates, such as Bachelor's or higher, you must include a legible copy of the official diploma or official transcripts from the accredited institution which shows the area of specialization with your application at the time of filing or email to Exams@dhm.lacounty.gov within seven (7) calendar days of filing. Official Transcript is defined as a transcript that bears the college seal and states "official and/or copy" issued by the school's Registrar Office. A printout of the transcript from the school's website is NOT considered official and; therefore, will NOT be accepted and may result in your application being incomplete or rejected. NOTE: If you are unable to attach the required documents with your application online, you must e-mail them to Exams@dmh.lacounty.gov within seven (7) calendar days from application submission. In the "Subject" of the e-mail please type the Exam Title. **ACCREDITATION: Accredited institutions are those listed in the publications of regional, national or international accrediting agencies which are accepted by the Department of Human Resources. Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. Foreign degrees must be evaluated for equivalency to United States accredited institutions standards by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. (AICE). See Employment Information under Accreditation Information. *** Bona-fide supervisory experience includes responsibility for planning, assigning and reviewing the work of staff, evaluating employee performance, participating in interviewing and selecting new staff, and performance management. ****Health Program Analyst III is defined as supervising a team of analysts and other technical and support personnel providing technical and consultative services to the management of a program; or overseeing an organization-wide health program. ***** C lient Services/Account Management is defined as establishing strategic partnerships with executive-level leadership across external health plan entities, hospitals, clinics, and insurance organizations. It involves serving as the executive liaison among a group of stakeholders including the State, health plans, and providers to ensure alignment with the patient’s needs and access to care across health systems, compliance with Medi-Cal and Medicare rules and coverage, and oversight over the contracts with each health plan. Moreover, it requires a profound understanding of health plans, elective benefits, and beneficiary coverage, underscoring its crucial role in ensuring seamless operations and client satisfaction within the business landscape. DESIRABLE QUALIFICATIONS: Additional credit will be given to qualified applicants who possess the following desirable qualifications. Experience in overseeing the implementation of contracts and monitoring compliance with contractual obligations. Additional Information EXAMINATION CONTENT : This examination will consist of an evaluation of education, experience, and desirable qualifications based on information listed on the online application and supplemental questionnaire at the time of filing weighted 100%. Additional credit will be given for experience related to the desirable qualifications. Applicants must achieve a passing score of 70% or higher on the examination to be placed on the eligible register. ELIGIBILITY INFORMATION: The names of applicants receiving a passing grade on this examination will be placed on the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. RETAKE: No person may compete in this examination more than once every twelve months. Past and present mental health clients and family members are encouraged to apply. VACANCY INFORMATION: The resulting eligible register for this examination will be used to fill vacancies in the Los Angeles County Department of Mental Health. AVAILABLE SHIFT: Appointees may be required to work any shift, including evenings, nights, weekends, and holidays. APPLICATION AND FILING INFORMATION Applicants are required to complete and submit an online Los Angeles County Employment Application AND Supplemental Questionnaire in order to be considered for this examination. Paper applications, resumes, or any unsolicited documents will not be accepted in lieu of completing the online application and Supplemental Questionnaire. Application filing may be suspended at any time without advance notice. Apply online by clicking on the "Apply" tab for this posting. We must receive your application by 5:00 pm, PT, on the last day of filing. Fill out your application completely. The acceptance of your application will depend on whether you have clearly shown that you meet the Selection Requirements. Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, and description of work performed. If your application is incomplete, it will be rejected. IMPORTANT NOTES Please note that ALL information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. • FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT. • Utilizing VERBIAGE from Class Specification and/or Selection Requirements serving as your description of duties WILL NOT be sufficient to meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED. Plan to submit your online application well in advance before the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on govermmentjobs.com/careers/lacounty,gov you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. CORRESPONDENCE AND UPDATES WILL BE SENT VIA E-MAIL For the time being, all notifications, including results letters and notices of nonacceptance, will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add isan@dmh.lacounty.gov, Exams@dmh.lacounty.gov, and info@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Applicants have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. Plan to submit your online application well in advance before the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on govermmentjobs.com/careers/lacount.gov you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. SOCIAL SECURITY NUMBER LANGUAGE Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number . COMPUTER AND INTERNET ACCESS AT LIBRARIES For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. FAIR CHANCE EMPLOYER The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. NO SHARING USER ID AND PASSWORD All applicants must file their applications online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. DEPARTMENT CONTACT Department Contact Name: Irene San, Exam Analyst Department Contact Phone: (323) 705-4074 or (213) 972-7034 Department Contact Email: exams@dmh.lacounty.gov ADA Coordinator Phone: (323) 705-4074 Teletype Phone: (800) 735-2922 California Relay Services Phone: (800) 735-2922 For detailed information, please click here
City of Fort Lauderdale, FL
Fort Lauderdale, Florida, United States
POSITION SUMMARY The City of Fort Lauderdale employees possess a passion for public service demonstrated by a high degree of enthusiasm, self-reliance, and job proficiency. They effectively convey the vision and mission of the organization and provide excellent service and satisfaction to our internal and external customers. This position works within the Strategic Communications Department to manage media relations and other public outreach methods that may include video production, voiceovers, on-camera work, websites, marketing, employee communications, and press releases. Will work with administration, department heads, elected officials and third parties for video/interviews. This position will support creative video production and translation of messages into a compelling visual story format that may be adapted to various audiences. The Program Manager I provides administrative and management services for personnel involved in the provision of services to the public through a complex, specialized departmental program, under the direction of a department director or designee. Responsibilities include coordinating activities of a major program(s); supervising employees and/or external consultants; handling daily staff assignments; planning and administering budgets; controlling income and revenue; tracking program expenses; monitoring the progress of operations; and analyzing and reporting program performance to executive team and directors. PLEASE NOTE: The duties of this position will include all of those duties set forth in the official job description. This position will remain open until a sufficient number of qualified applications have been received. The City offers a wide variety of benefits to employees. In addition to the competitive benefits package and salary, the City participates in the Florida Retirement System (FRS) which offers an investment option and a pension option, and requires a 3% contribution from employees. New hires are automatically enrolled in FRS. Say "Hello" to the City of Fort Lauderdale and Say "Goodbye" to Your Student Loan! That's right! Under the U.S. Department of Education's Public Service Loan Forgiveness (PSLF) program, the remaining balance on your student loan may be forgiven after you have made 120 qualifying monthly payments while working full-time at the City of Fort Lauderdale! Please visit www.fortlauderdale.gov/PublicServiceLoanForgiveness for more information or to see if you qualify. This job classification is in Management Category II for benefits purposes, which includes Eight (8) additional Management vacation days per year (prorated based on hire date for the first year) and a Vehicle Allowance of $340/month. This is a non-classified "at-will" position and is not subject to Civil Service Rules or any collective bargaining agreement. ESSENTIAL JOB FUNCTIONS Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation. The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. The omission of a function does not preclude management from assigning essential duties not listed herein if such duties relate to the position. Creation of content alone and/or with the Creative Services Program Manager for use on the City’s digital channels. Coordinate with content development team to develop content that supports messaging and bring awareness, relevance, and prompt call-to-action to residents Leverage interviews, testimonials, storytelling styles to meet the needs of target audiences. Strategically plan distribution of content through social media marketing tools. Optimize content for search engines and ensure videos have ADA compliance attributes. Write scripts, storyboards, coordinate shooting schedules, and programming of videos. Manages the work of assigned personnel; develops detailed work plans, delegates and reviews work assignments; hires, trains, and evaluates employees Assists in the development of objectives and goals; analyzes and reports on metrics Develop efficient strategies and tactics to ensure that programs deliver outcome desired by the department and City Develops and maintains process improvement strategies, identifying, managing, and improving core processes Serves as the team leader in working with City staff to develop program initiatives; assesses cost effectiveness, technical feasibility, and implementation methods Prepares and administers budget for assigned programs or division; prioritizes and approves expenses Prepares productivity and informational reports, City Commission and Purchasing memorandums, and general correspondence with the public as applicable Develops Requests for Proposals (RFP) and Intents to Bid (ITB) for services and products Coordinates with Procurement Services, Risk Management and City Attorney on the drafting of contracts Performs related work as required JOB REQUIREMENTS & WORK ENVIRONMENT Bachelor's degree in communications, journalism or a closely related field. Three (3) or more years of experience in video/media production, communications, public relations, and/or social media. Additional qualifying experience or completion of coursework at an accredited college or university in a job related field, may substitute on a year-for-year basis for the required experience or education. Required to be on-call and work nights, holidays, and weekends, as necessary, for various meetings and events. PREFERENCES: Experience in: Directing, shooting, editing, producing, and optimizing a variety of videos for various distribution channels such as television, internet, and social media. Helping drive traffic to video content by using search engine and social media tools. Content creation for digital platforms, including web, email, and social media. Special Requirements: Essential Employees may be required to work during a declared emergency. The employee's Department Head will determine who will be required to work. WORKING ENVIRONMENT: Work Environment Frequency Working in Designated Environment Office or similar indoor environment Frequently or Often Outdoor environment Sometimes Street environment (near moving traffic) Seldom or Never Construction site Seldom or Never Confined Space Seldom or Never In the community (homes, businesses, etc.) Seldom or Never Lab Seldom or Never Warehouse environment Seldom or Never PHYSICAL STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS: The position involves light physical demands, such as exerting up to 20 lbs. of force occasionally, and/or up to 10 lbs. of force frequently, and/or a negligible amount of force constantly to move objects. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. HOW TO APPLY/ VETERAN INFORMATION Applications will be reviewed and the hiring authority will contact those applicants whose application reflects the best match of experience for the position. The City of Fort Lauderdale offers a comprehensive benefits package to all regular full-time employees including vacation, holiday, and sick leave as well as medical, dental, vision, life and short-term disability insurance. Click here for an overview of employment information including our benefits package. Closing Date/Time: Continuous
Sep 04, 2024
Full Time
POSITION SUMMARY The City of Fort Lauderdale employees possess a passion for public service demonstrated by a high degree of enthusiasm, self-reliance, and job proficiency. They effectively convey the vision and mission of the organization and provide excellent service and satisfaction to our internal and external customers. This position works within the Strategic Communications Department to manage media relations and other public outreach methods that may include video production, voiceovers, on-camera work, websites, marketing, employee communications, and press releases. Will work with administration, department heads, elected officials and third parties for video/interviews. This position will support creative video production and translation of messages into a compelling visual story format that may be adapted to various audiences. The Program Manager I provides administrative and management services for personnel involved in the provision of services to the public through a complex, specialized departmental program, under the direction of a department director or designee. Responsibilities include coordinating activities of a major program(s); supervising employees and/or external consultants; handling daily staff assignments; planning and administering budgets; controlling income and revenue; tracking program expenses; monitoring the progress of operations; and analyzing and reporting program performance to executive team and directors. PLEASE NOTE: The duties of this position will include all of those duties set forth in the official job description. This position will remain open until a sufficient number of qualified applications have been received. The City offers a wide variety of benefits to employees. In addition to the competitive benefits package and salary, the City participates in the Florida Retirement System (FRS) which offers an investment option and a pension option, and requires a 3% contribution from employees. New hires are automatically enrolled in FRS. Say "Hello" to the City of Fort Lauderdale and Say "Goodbye" to Your Student Loan! That's right! Under the U.S. Department of Education's Public Service Loan Forgiveness (PSLF) program, the remaining balance on your student loan may be forgiven after you have made 120 qualifying monthly payments while working full-time at the City of Fort Lauderdale! Please visit www.fortlauderdale.gov/PublicServiceLoanForgiveness for more information or to see if you qualify. This job classification is in Management Category II for benefits purposes, which includes Eight (8) additional Management vacation days per year (prorated based on hire date for the first year) and a Vehicle Allowance of $340/month. This is a non-classified "at-will" position and is not subject to Civil Service Rules or any collective bargaining agreement. ESSENTIAL JOB FUNCTIONS Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation. The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. The omission of a function does not preclude management from assigning essential duties not listed herein if such duties relate to the position. Creation of content alone and/or with the Creative Services Program Manager for use on the City’s digital channels. Coordinate with content development team to develop content that supports messaging and bring awareness, relevance, and prompt call-to-action to residents Leverage interviews, testimonials, storytelling styles to meet the needs of target audiences. Strategically plan distribution of content through social media marketing tools. Optimize content for search engines and ensure videos have ADA compliance attributes. Write scripts, storyboards, coordinate shooting schedules, and programming of videos. Manages the work of assigned personnel; develops detailed work plans, delegates and reviews work assignments; hires, trains, and evaluates employees Assists in the development of objectives and goals; analyzes and reports on metrics Develop efficient strategies and tactics to ensure that programs deliver outcome desired by the department and City Develops and maintains process improvement strategies, identifying, managing, and improving core processes Serves as the team leader in working with City staff to develop program initiatives; assesses cost effectiveness, technical feasibility, and implementation methods Prepares and administers budget for assigned programs or division; prioritizes and approves expenses Prepares productivity and informational reports, City Commission and Purchasing memorandums, and general correspondence with the public as applicable Develops Requests for Proposals (RFP) and Intents to Bid (ITB) for services and products Coordinates with Procurement Services, Risk Management and City Attorney on the drafting of contracts Performs related work as required JOB REQUIREMENTS & WORK ENVIRONMENT Bachelor's degree in communications, journalism or a closely related field. Three (3) or more years of experience in video/media production, communications, public relations, and/or social media. Additional qualifying experience or completion of coursework at an accredited college or university in a job related field, may substitute on a year-for-year basis for the required experience or education. Required to be on-call and work nights, holidays, and weekends, as necessary, for various meetings and events. PREFERENCES: Experience in: Directing, shooting, editing, producing, and optimizing a variety of videos for various distribution channels such as television, internet, and social media. Helping drive traffic to video content by using search engine and social media tools. Content creation for digital platforms, including web, email, and social media. Special Requirements: Essential Employees may be required to work during a declared emergency. The employee's Department Head will determine who will be required to work. WORKING ENVIRONMENT: Work Environment Frequency Working in Designated Environment Office or similar indoor environment Frequently or Often Outdoor environment Sometimes Street environment (near moving traffic) Seldom or Never Construction site Seldom or Never Confined Space Seldom or Never In the community (homes, businesses, etc.) Seldom or Never Lab Seldom or Never Warehouse environment Seldom or Never PHYSICAL STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS: The position involves light physical demands, such as exerting up to 20 lbs. of force occasionally, and/or up to 10 lbs. of force frequently, and/or a negligible amount of force constantly to move objects. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. HOW TO APPLY/ VETERAN INFORMATION Applications will be reviewed and the hiring authority will contact those applicants whose application reflects the best match of experience for the position. The City of Fort Lauderdale offers a comprehensive benefits package to all regular full-time employees including vacation, holiday, and sick leave as well as medical, dental, vision, life and short-term disability insurance. Click here for an overview of employment information including our benefits package. Closing Date/Time: Continuous
Solano County, CA
Fairfield, California, United States
WHY JOIN US AT SOLANO COUNTY? COMMITMENT TO SERVICE Our mission is to serve the people and to provide a safe and healthy place to live, learn, work and play. We serve the public in many different ways, including: • Providing primary medical, dental, substance abuse, mental health and social services to residents, including the uninsured, low-income, and medically underserved, and administering federal, state, and local public assistance programs • Providing law enforcement services in the unincorporated area of the county • Protecting the community from public health threats such as communicable diseases • Coordinating countywide responses to domestic violence and terrorism or other emergencies • Managing the criminal justice process after arrest (jail, prosecution, defense, probation) • Supporting other local governments through efficient property tax collection as mandated by the State, County and local jurisdictions; and, • Administration and enforcement of Federal, State, and Local laws and policies pertaining to environmental health, building construction, and land use planning OUR EMPLOYEES Our diverse workforce is committed to fulfilling this mission and does so by exemplifying our IDEAL Core Values, engaging in our day to day work of serving the public with Integrity, Dignity, Excellence, Accountability, and Leadership. Click here to learn more about Solano County WHY WE EXIST The Mission of the Health and Social Services department is to promote healthy, safe and stable lives. Vision : A Healthy, Safe and Stable Community Core Values - Diversity: We respect and value cross -culturalism creating an environment that is inclusive for all. - Respect: We treat people with care and courtesy. - Integrity: We do what we say will. - Fairness: We are consistent and unbiased in decisions. - Transparency: We communicate the how and why. - Equity: We ensure everyone has access to the same opportunities. Responsiveness : We react quickly and positively. THE POSITION: Solano County is seeking an experienced public service professional to serve as the Social Services Manager. Social Services Managers organize, direct and supervise the activities of one or more social services programs to serve a population group within Solano County; assists in the development, implementation and evaluation of policies and procedures related to program activities; provides staff support to higher level management within the assigned division; serves as a member of the department's management/supervisory team. The current vacancy is in the Older & Disabled Adults Division of the Health and Social Services Department. The eligible list established from this recruitment will be used to fill full-time and part-time regular, limited-term or extra-help positions as vacancies occur or the need arises. Click here for Social Serivces Manager Job Description POSITION REQUIREMENTS: Experience: Three years of increasingly responsible experience in a social services program of which one year was in a supervisory capacity. AND Education: A Bachelor's degree is required from an accredited college or university preferably with a major in Social Work or a related field. SPECIAL REQUIREMENTS: Depending on assignment, candidates for positions in this class may be required to possess a master's degree in social work and a valid Licensed Clinical Social Worker license issues by the State Board of Behavioral Science Examiners. Possession of or ability to obtain a valid Class C California driver's license may be required. DOCUMENT SUBMITTAL REQUIREMENTS: A Bachelor's Degree is required for this position. All applicants are encouraged to submit either a copy of their college diploma (verifying the degree, date earned and area of specialization) or official/unofficial transcripts (verifying the institution, student, date and degree conferred) by the application review deadline . However, proof of this education requirement must be submitted prior to appointment. PLEASE NOTE THE FOLLOWING: Candidates who attended a college or university that is accredited by a foreign or non-U.S. accrediting agency must have their educational units evaluated by an educational evaluation service. The result must be submitted to the Human Resources Department no later than the close of the recruitment. Please contact the local college or university to learn where this service can be obtained. How to Submit Your Documents In addition to uploading attachments when applying online, candidates may submit documents by fax to (707) 784-3424, or by email to recruitment@solanocounty.com . Be sure to include the recruitment title (Social Services Manager) and the recruitment number (24-147210-01) in your email or fax. SELECTION PROCESS: 09/11/24- 5:00pm (PST) - First application review deadline to submit application and required documents. 10/02/24- 5:00pm (PST) - Next application review deadline to submit application and required documents. Based on the information provided in the application documents, the qualified applicants may be invited for further examination and will either be pre-scheduled by the Department of Human Resources or be invited to self-schedule. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination . Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a supplemental questionnaire assessment, a written and/or practical exam, an oral board exam, or any combination listed. Responses to supplemental questions may be used as screening and testing mechanisms and will be used to assess an applicant’s ability to advance in the process; as such, responses to supplemental questions should be treated as test examination responses. Information contained herein does not constitute either an expressed or implied contract. All potential new hires and employees considered for promotion to management, confidential positions or unrepresented positions will be subject to a background and reference check after contingent job offer is accepted. These provisions are subject to change. RETIREES - Solano County invites all to apply for positions; however pursuant to Government Code Section 21221(h) and 21224, hiring restrictions may apply to California Public Sector Pension Plan Retirees. HOW TO APPLY: Applications must be submitted through the NEOGOV system. Paper copies of applications are not accepted. All additional application materials as requested in the job announcement (degree/transcripts, certificates, licenses, DD-214 if applicable, ADA Accommodation Request) must be submitted by the application review deadline. Resumes are not accepted in lieu of completing the application. You will be evaluated based on the information provided on the application. Please ensure any experience you believe qualifies you for the job is reflected in your application’s employment history. When completing employment details, do not write "see resume", as resumes will not be reviewed and this will be considered an incomplete application. Previously submitted application materials (i.e. copies of diploma and/or transcripts, etc.) for prior recruitments will not be applied for this recruitment but must be re-submitted for this recruitment . Any further questions can be directed to the Department of Human Resources at (707) 784-6170, business hours are Monday-Friday, 8:00 a.m.-5:00 p.m. EOE/AA Please note that all dates/times listed in the job announcement are Pacific Time. VETERAN’S PREFERENCE POINTS: To be eligible, applicant must have served at least 181 consecutive days of active duty in the Armed Forces of the United States and have received either an honorable discharge or a general discharge under honorable conditions. A COPY OF THE DD 214, SHOWING DISCHARGE TYPE (GENERALLY COPY 4), MUST BE RECEIVED IN THE HUMAN RESOURCES DEPARTMENT BY THE APPLICATION REVIEW DEADLINE. Applicants who have a service connected disability must also submit a recent award letter from the VA stating they are receiving disability benefits for service connected reasons. Veteran applicants for initial County employment with an honorable or general under conditions discharge shall receive five (5) points added to their combined score. Disabled veterans rated at not less than 30% disability shall have ten (10) points added to their combined score. Veteran’s preference points will only be added to passing scores in competitive open examinations. We offer a benefits package to employees which includes health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, holidays, vacation, and sick leave. To learn more, view our benefits summary . Closing Date/Time: Continuous
Aug 23, 2024
Full Time
WHY JOIN US AT SOLANO COUNTY? COMMITMENT TO SERVICE Our mission is to serve the people and to provide a safe and healthy place to live, learn, work and play. We serve the public in many different ways, including: • Providing primary medical, dental, substance abuse, mental health and social services to residents, including the uninsured, low-income, and medically underserved, and administering federal, state, and local public assistance programs • Providing law enforcement services in the unincorporated area of the county • Protecting the community from public health threats such as communicable diseases • Coordinating countywide responses to domestic violence and terrorism or other emergencies • Managing the criminal justice process after arrest (jail, prosecution, defense, probation) • Supporting other local governments through efficient property tax collection as mandated by the State, County and local jurisdictions; and, • Administration and enforcement of Federal, State, and Local laws and policies pertaining to environmental health, building construction, and land use planning OUR EMPLOYEES Our diverse workforce is committed to fulfilling this mission and does so by exemplifying our IDEAL Core Values, engaging in our day to day work of serving the public with Integrity, Dignity, Excellence, Accountability, and Leadership. Click here to learn more about Solano County WHY WE EXIST The Mission of the Health and Social Services department is to promote healthy, safe and stable lives. Vision : A Healthy, Safe and Stable Community Core Values - Diversity: We respect and value cross -culturalism creating an environment that is inclusive for all. - Respect: We treat people with care and courtesy. - Integrity: We do what we say will. - Fairness: We are consistent and unbiased in decisions. - Transparency: We communicate the how and why. - Equity: We ensure everyone has access to the same opportunities. Responsiveness : We react quickly and positively. THE POSITION: Solano County is seeking an experienced public service professional to serve as the Social Services Manager. Social Services Managers organize, direct and supervise the activities of one or more social services programs to serve a population group within Solano County; assists in the development, implementation and evaluation of policies and procedures related to program activities; provides staff support to higher level management within the assigned division; serves as a member of the department's management/supervisory team. The current vacancy is in the Older & Disabled Adults Division of the Health and Social Services Department. The eligible list established from this recruitment will be used to fill full-time and part-time regular, limited-term or extra-help positions as vacancies occur or the need arises. Click here for Social Serivces Manager Job Description POSITION REQUIREMENTS: Experience: Three years of increasingly responsible experience in a social services program of which one year was in a supervisory capacity. AND Education: A Bachelor's degree is required from an accredited college or university preferably with a major in Social Work or a related field. SPECIAL REQUIREMENTS: Depending on assignment, candidates for positions in this class may be required to possess a master's degree in social work and a valid Licensed Clinical Social Worker license issues by the State Board of Behavioral Science Examiners. Possession of or ability to obtain a valid Class C California driver's license may be required. DOCUMENT SUBMITTAL REQUIREMENTS: A Bachelor's Degree is required for this position. All applicants are encouraged to submit either a copy of their college diploma (verifying the degree, date earned and area of specialization) or official/unofficial transcripts (verifying the institution, student, date and degree conferred) by the application review deadline . However, proof of this education requirement must be submitted prior to appointment. PLEASE NOTE THE FOLLOWING: Candidates who attended a college or university that is accredited by a foreign or non-U.S. accrediting agency must have their educational units evaluated by an educational evaluation service. The result must be submitted to the Human Resources Department no later than the close of the recruitment. Please contact the local college or university to learn where this service can be obtained. How to Submit Your Documents In addition to uploading attachments when applying online, candidates may submit documents by fax to (707) 784-3424, or by email to recruitment@solanocounty.com . Be sure to include the recruitment title (Social Services Manager) and the recruitment number (24-147210-01) in your email or fax. SELECTION PROCESS: 09/11/24- 5:00pm (PST) - First application review deadline to submit application and required documents. 10/02/24- 5:00pm (PST) - Next application review deadline to submit application and required documents. Based on the information provided in the application documents, the qualified applicants may be invited for further examination and will either be pre-scheduled by the Department of Human Resources or be invited to self-schedule. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination . Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a supplemental questionnaire assessment, a written and/or practical exam, an oral board exam, or any combination listed. Responses to supplemental questions may be used as screening and testing mechanisms and will be used to assess an applicant’s ability to advance in the process; as such, responses to supplemental questions should be treated as test examination responses. Information contained herein does not constitute either an expressed or implied contract. All potential new hires and employees considered for promotion to management, confidential positions or unrepresented positions will be subject to a background and reference check after contingent job offer is accepted. These provisions are subject to change. RETIREES - Solano County invites all to apply for positions; however pursuant to Government Code Section 21221(h) and 21224, hiring restrictions may apply to California Public Sector Pension Plan Retirees. HOW TO APPLY: Applications must be submitted through the NEOGOV system. Paper copies of applications are not accepted. All additional application materials as requested in the job announcement (degree/transcripts, certificates, licenses, DD-214 if applicable, ADA Accommodation Request) must be submitted by the application review deadline. Resumes are not accepted in lieu of completing the application. You will be evaluated based on the information provided on the application. Please ensure any experience you believe qualifies you for the job is reflected in your application’s employment history. When completing employment details, do not write "see resume", as resumes will not be reviewed and this will be considered an incomplete application. Previously submitted application materials (i.e. copies of diploma and/or transcripts, etc.) for prior recruitments will not be applied for this recruitment but must be re-submitted for this recruitment . Any further questions can be directed to the Department of Human Resources at (707) 784-6170, business hours are Monday-Friday, 8:00 a.m.-5:00 p.m. EOE/AA Please note that all dates/times listed in the job announcement are Pacific Time. VETERAN’S PREFERENCE POINTS: To be eligible, applicant must have served at least 181 consecutive days of active duty in the Armed Forces of the United States and have received either an honorable discharge or a general discharge under honorable conditions. A COPY OF THE DD 214, SHOWING DISCHARGE TYPE (GENERALLY COPY 4), MUST BE RECEIVED IN THE HUMAN RESOURCES DEPARTMENT BY THE APPLICATION REVIEW DEADLINE. Applicants who have a service connected disability must also submit a recent award letter from the VA stating they are receiving disability benefits for service connected reasons. Veteran applicants for initial County employment with an honorable or general under conditions discharge shall receive five (5) points added to their combined score. Disabled veterans rated at not less than 30% disability shall have ten (10) points added to their combined score. Veteran’s preference points will only be added to passing scores in competitive open examinations. We offer a benefits package to employees which includes health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, holidays, vacation, and sick leave. To learn more, view our benefits summary . Closing Date/Time: Continuous
Sr. Manager Provider Data Analytics (Sr. Manager I) CalOptima CalOptima Health is seeking a highly motivated an experienced Sr. Manager Provider Data Analytics (Sr. Manager I) to join our team. The Sr Manager (Provider Data Analytics) will provide technical and tactical management oversight and leadership for moderate to complex activities involving data reporting and analytics in support of provider data operation processes as well as regulatory requirements. The incumbent will provide day-to-day leadership and technical guidance to an analytics team including on-going data clean up, analysis of the provider network, requirements review, reporting and dashboard creation and enhancement. The Sr Manager will be responsible for supporting data integrity, ensuring reporting accuracy and enabling optimization of reporting processes. The incumbent will be responsible for overall stability, timeliness and quality of reports and analyses. Position Information: Department: Provider Data Management Services Salary Grade: 316 - $120,881 - $193,410 ($58.12 - $92.9856) Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 50% - Leadership Cultivates and promotes a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Directs and assists the team in carrying out department responsibilities and collaborates with the leadership team and staff to support short- and long-term goals/priorities for the department. Hires, trains, retains and manages a team of analytic professionals. Sets goals, objectives and key performance indicators (KPI) and manages overall team performance. Provides technical guidance and support to the team on complex issues and analytics request. Provides leadership, innovation and oversight for data analytics operations to produce the data sets required to inform and develop insights and strategies for operational and business initiatives. Leads the effort to document and refine processes and procedures and establishes reporting standards and presentation. Anticipates future demands of initiatives, strategic plans and regulatory updates, and designs/implements solutions to meet these needs. Establishes and manages teams to a set of standards and governance to improve performance and support effective development and outputs. 45% - Program Oversight Defines data management best practices. Manages and monitors Department of Health Care Services (DHCS) and Centers for Medicare & Medicaid Services (CMS) network adequacy requirements for all networks, identify and presents gaps and trends for network enhancement. Leads efforts to systematically collect, review, assess, analyze and report on plan and health network level performance related to provider data and network adequacy to provide to leadership and stakeholders. Directs the annual development and changes to policies and procedures for reporting requirements or other policies as assigned, consistent with, but not limited to, regulatory requirements and National Committee for Quality Assurance (NCQA) guidelines. Supports efforts in provider data verification and reconciliation processes and coordinate with vendors and internal functional areas for issue resolutions. Identifies new ways to support and improve analytics and data accuracy, which includes traditional business intelligence (BI), Tableau and other data validation and tracking technologies; works with internal departments to implement new data initiatives, conduct regression tests, etc. Develops the data standards and deploys automation tools to obtain and process data from different sources. Constructs datasets to analyze, inform, identify trends and support stakeholder decision-making. Stays current with regulatory guidelines impacting essential functions and data requirements. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in a related field PLUS 5 years of work experience in health care industry in operations, claims, risk adjustment, or other data related functions; an equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above is also qualifying. 2 years of experience working directly with business users in gathering requirements, refining and completing meaningful data/report requests required. 2 years of experience supervising analysts. Preferred Qualifications: 2 years of experience developing reports and completing data analysis using business intelligence tools (e.g.: SSRS, Tableau). 3 years of experience working with health care data such as encounters, claims, risk adjustment, provider data, and QI. Experience using SQL to extract data, understand data structures and run queries. Required Licensure / Certifications: n/a Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is September 17, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/sr-manager-provider-data-analytics-sr-manager-i-505-city-parkway-west-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-441ebd51f5b44445a3035e456a202834
Sep 05, 2024
Sr. Manager Provider Data Analytics (Sr. Manager I) CalOptima CalOptima Health is seeking a highly motivated an experienced Sr. Manager Provider Data Analytics (Sr. Manager I) to join our team. The Sr Manager (Provider Data Analytics) will provide technical and tactical management oversight and leadership for moderate to complex activities involving data reporting and analytics in support of provider data operation processes as well as regulatory requirements. The incumbent will provide day-to-day leadership and technical guidance to an analytics team including on-going data clean up, analysis of the provider network, requirements review, reporting and dashboard creation and enhancement. The Sr Manager will be responsible for supporting data integrity, ensuring reporting accuracy and enabling optimization of reporting processes. The incumbent will be responsible for overall stability, timeliness and quality of reports and analyses. Position Information: Department: Provider Data Management Services Salary Grade: 316 - $120,881 - $193,410 ($58.12 - $92.9856) Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 50% - Leadership Cultivates and promotes a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Directs and assists the team in carrying out department responsibilities and collaborates with the leadership team and staff to support short- and long-term goals/priorities for the department. Hires, trains, retains and manages a team of analytic professionals. Sets goals, objectives and key performance indicators (KPI) and manages overall team performance. Provides technical guidance and support to the team on complex issues and analytics request. Provides leadership, innovation and oversight for data analytics operations to produce the data sets required to inform and develop insights and strategies for operational and business initiatives. Leads the effort to document and refine processes and procedures and establishes reporting standards and presentation. Anticipates future demands of initiatives, strategic plans and regulatory updates, and designs/implements solutions to meet these needs. Establishes and manages teams to a set of standards and governance to improve performance and support effective development and outputs. 45% - Program Oversight Defines data management best practices. Manages and monitors Department of Health Care Services (DHCS) and Centers for Medicare & Medicaid Services (CMS) network adequacy requirements for all networks, identify and presents gaps and trends for network enhancement. Leads efforts to systematically collect, review, assess, analyze and report on plan and health network level performance related to provider data and network adequacy to provide to leadership and stakeholders. Directs the annual development and changes to policies and procedures for reporting requirements or other policies as assigned, consistent with, but not limited to, regulatory requirements and National Committee for Quality Assurance (NCQA) guidelines. Supports efforts in provider data verification and reconciliation processes and coordinate with vendors and internal functional areas for issue resolutions. Identifies new ways to support and improve analytics and data accuracy, which includes traditional business intelligence (BI), Tableau and other data validation and tracking technologies; works with internal departments to implement new data initiatives, conduct regression tests, etc. Develops the data standards and deploys automation tools to obtain and process data from different sources. Constructs datasets to analyze, inform, identify trends and support stakeholder decision-making. Stays current with regulatory guidelines impacting essential functions and data requirements. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in a related field PLUS 5 years of work experience in health care industry in operations, claims, risk adjustment, or other data related functions; an equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above is also qualifying. 2 years of experience working directly with business users in gathering requirements, refining and completing meaningful data/report requests required. 2 years of experience supervising analysts. Preferred Qualifications: 2 years of experience developing reports and completing data analysis using business intelligence tools (e.g.: SSRS, Tableau). 3 years of experience working with health care data such as encounters, claims, risk adjustment, provider data, and QI. Experience using SQL to extract data, understand data structures and run queries. Required Licensure / Certifications: n/a Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is September 17, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/sr-manager-provider-data-analytics-sr-manager-i-505-city-parkway-west-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-441ebd51f5b44445a3035e456a202834
Description A 6% salary increase will occur in October 2024. DEFINITION I Under general direction, to learn and perform initial client interviewing and service intakes; to learn procedures and develop and facilitate client services and case management plans; to recommend assignment of cases to professional staff; to provide paraprofessional and treatment support services for County Mental Health and/or Substance Abuse Clients; and to do related work as required. II Under general direction, to perform initial client interviewing and service intakes; to develop and facilitate client services and case management plans; to recommend assignment of cases to professional staff; to provide paraprofessional and treatment support services for County Mental Health and/or Substance Abuse Clients; and to do related work as required. DISTINGUISHING CHARACTERISTICS I This is the entry and basic in the Mental Health Case Manager class series. Incumbents learn methods, procedures, and policies and perform basic assignments in providing direct and support services working with individuals, couples, families, or groups, as appropriate. This classification is distinguished from Mental Health Case Manager II in that Mental Health Case Manager I's perform many assignments in a training and learning capacity and work under closer supervision. II This is the fully experienced advanced level in the Mental Health Case Manager class series. Incumbents have responsibility for providing direct and support services working with individuals, couples, families, or groups, as appropriate. Incumbents are required to have previous case management experience and expertise. This classification is distinguished from Mental Health Case Manager I in that Mental Health Case Manager II's are expected to provide a broader array of client support services on a more independent basis. REPORTS TO Deputy Director, Mental Health, Mental Health Director, or Substance Abuse Program Administrator CLASSIFICATIONS SUPERVISED This is not a supervisory classification. TYPICAL PHYSICAL REQUIREMENTS Sit for extended periods; frequently stand and walk; normal manual dexterity and eye-hand coordination; lift and move objects weighing up to 25 lbs.; corrected hearing and vision to normal range; verbal communication; use of office equipment, including computer, telephone, calculator, copiers, and FAX. TYPICAL WORKING CONDITIONS Work is performed in office, clinic, or community environments; work is performed with people who may exhibit unstable and potentially violent behavior; continuous contact with other staff and the public. Example of Duties (The following is used as a partial description and is not restrictive as to duties required.) I Learns and performs basic assignments in the conduct of initial intake interviews for an initial appraisal of client needs and program eligibility; develops recommendations for assignment of clients to professional staff; meets with individuals, families, and groups to provide case management and support services related to an assigned program or service area; provides support in clinic and community settings; assists with the development of program services and functions; provides some basic counseling services under appropriate guidance; communicates with, listens to, and observes clients in individual/group counseling sessions; obtains information to assess clients' needs; formulates case management and service plans, evaluating client progress; prepares and maintains case records and documentation; facilitates client services by providing assistance in securing a variety of support services; may assist with development and implementation of specialized prevention and recovery support activities, including support groups, parenting education, life experience activities, and supported independent living, recreation, and work experience; provides support services including office support and receptionist services, as needed; works with individuals to facilitate access and use of community resources; maintains records of services provided as required State and Federal regulations and Department policies; may develop treatment plans and provide services in collaborative team efforts; assists other staff with support, office, transportation, and other program related activities; performs crisis interventions, as needed. II Conducts initial intake interviews for an initial appraisal of client needs and program eligibility; develops recommendations for assignment of clients to professional staff; meets with individuals, families, and groups to provide a variety of case management and support services related to an assigned program or service area; provides support in clinic and community settings; assists with the development of program services and functions; provides some basic counseling services under appropriate guidance; communicates with, listens to, and observes clients in individual/group counseling sessions; obtains information to assess clients' needs; formulates case management and service plans, evaluating client progress; prepares and maintains case records and documentation; facilitates client services by providing assistance in securing a varietyof support services; may assist with development and implementation of specialized prevention and recovery support activities, including support groups, parenting education, life experience activities, and supported independent living, recreation, and work experience; provides support services including office support and receptionist services, as needed; works with individuals to facilitate access and use of community resources; maintains records of services provided as required State and Federal regulations and Department policies; may develop treatment plans and provide services in collaborative team efforts; assists other staff with support, office, transportation, and other program related activities; performs crisis interventions, as needed. Minimum Qualifications Any combination of training and experience which would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: I/II Completion of college courses in a behavioral or social science area, including, but not limited to Addiction, Psychology, Sociology, Recreation, Child Care, Social Work, Counseling, and related fields. I Some previous work experience in providing case management services is highly desirable. II One year of responsible experience in providing case management services comparable to a Mental Health Case Manager I with San Benito County. Special Requirements: I/II Possession of, or ability to obtain, an appropriate valid California Driver's License. Knowledge Of/Ability To Knowledge of: I Principles, procedures, techniques and trends related to counseling, therapy, and guidance of individuals, groups, and families in mental health programs and/or alcohol and drug treatment and prevention programs. Interviewing and client assessment techniques. Crisis intervention methods and techniques. II Principles, procedures, techniques and trends related to counseling, therapy, and guidance of individuals, groups, and families in mental health programs and/or alcohol and drug treatment and prevention programs. Biological, behavioral and environmental aspects of mental health and behavioral problems. State, Federal, and local laws, regulations, and requirements for the provision of counseling services. Alcohol and drug treatment and detoxification methods and issues, as necessitated by area of assignment. Legislative and administrative rules and regulations pertaining to Lanterman-Petris-Short and Short-Doyle services. Scope and activities of public and private health and welfare agencies and other community resources. Interviewing and client assessment techniques. Crisis intervention methods and techniques. Ability to: I Interview clients for Mental Health and/or Substance Abuse Services, developing initial assessments regarding program eligibility and client needs. Perform mental health and/or alcohol and drug abuse recovery support services with individual clients and groups, as assigned. Learn, apply and explain Federal and State laws, rules, and regulations governing mental health and/or alcohol and drug programs and services. Develop and maintain cooperative, constructive relationships with families of clients, members of professional disciplines, social agencies and other staff. Prepare clear, concise and comprehensive case work records and make sound recommendations. Develop and implement client case management services. Effectively counsel clients, groups, and families. Maintain the confidentiality of case information. Recognize a potential crisis and deliver crisis intervention services. Handle stress and unusual client behavior. Effectively represent the County Mental Health Department or Substance Abuse with the public, community organizations, other County staff, and other government agencies. II Interview clients for Mental Health and/or Substance Abuse Services, developing initial assessments regarding program eligibility and client needs. Perform a variety of mental health and/or alcohol and drug abuse recovery support services with individual clients and groups, as assigned. Apply and explain Federal and State laws, rules, and regulations governing mental health and/or alcohol and drug programs and services. Develop and maintain cooperative, constructive relationships with families of clients, members of professional disciplines, social agencies and other staff. Prepare clear, concise and comprehensive case work records and make sound recommendations. Develop and implement client case management services. Effectively counsel clients, groups, and families. Maintain the confidentiality of case information. Recognize a potential crisis and deliver crisis intervention services. Handle stress and unusual client behavior. Effectively represent the County Mental Health Department or Substance Abuse with the public, community organizations, other County staff, and other government agencies. Selection Process: All completed applications and supplemental questionnaires will be reviewed. Depending upon the number of applicants who meet the minimum qualifications, the examination process may include a screening committee (pass/fail) and/or an oral examination (100%) which may include a written practical component to determine placement on the eligible list. In accordance with California Government Code section 3100, et., seq., all County of San Benito employees are considered disaster service workers who may be required to report for duty, or remain on duty to address disaster service activities in the event of an emergency or disaster and are required to undertake an applicable loyalty oath. SAN BENITO COUNTY BENEFITS Employees in regular, full-time positions will be eligible to participate in the following employee benefits: Pay Day: Employees are paid bi-weekly. Insurance Deductions: The insurance and benefits deductions will take place bi-monthly, normally the first two pay periods of the month. Bank/Credit union and 457 Retirement Deferrals deductions will take place bi-weekly. Vacation: Based on continued years of service. Maximum accruals may apply depending on the bargaining unit. 5 to 9 years of service = 15 days per year 10 to 14 years of service = 18 days per year 15 + years of service = 20 days per year Holidays: 13.5 holidays (including 3 floating) for most employees. Sick Leave: 15 days per year. Maximum accruals apply. Health Plan: Comprehensive medical and dental plans available for full-time employees. Employees appointed to a regular position at a time base of 50% or higher are also eligible to participate. Vision Plan: MES Vision Plan offered which offers exams, frames and lenses on a 12-24-24 basis. The County pays for employee coverage and the employee can pay for dependent coverage. This benefit is available to FULL-TIME employees only. Employee Assistance Program: The County provides confidential short-term counseling services to employees and dependents. Any regular employee is eligible for up to a total of three (3) hours of counseling sessions within any six (6) month period per County employee. Up to a maximum of six (6) sessions per calendar year are allowed per family Life Insurance/AD&D: County pays for a $20,000 BASIC life insurance policy for each employee. Two other VOLUNTARY life insurance plans available, including AD&D. Disability Insurance: General, Confidential and Management groups participate in the State Disability Insurance. Credit Union: Membership to the Santa Clara Federal Credit Union is available to San Benito County employees. Deferred Compensation: Employees may participate in tax-deferred retirement savings. Three 457 plans are available. Employees may rollover funds from prior 401k or 457 accounts. IRS limits apply. Retirement: Regular employees will be enrolled into the CalPERS retirement system in accordance with the Public Employees' Retirement Law. Employee contributions vary according to bargaining unit. All New Miscellaneous (non-Safety) employees enrolled into the CalPERS retirement system participate in the full formula of 2% at 62. Miscellaneous employees participate in Social Security in addition to CalPERS. New Safety employees are covered by the safety full formula 2.7% at 57. Safety employees contribute 9% of the employee contribution. Safety employees do not participate in Social Security. Supplemental Insurance: Employees may participate in various AFLAC plans such as accident, disability, and cancer insurances. Additionaly, employees can enroll into a pre-tax cafeteria plan and flexible spending accounts including Unreimbursed Medical ($2500) and Dependent Care ($5000). Health, Dental and Vision Insurance Retirement Formula Local MISC 2% @ 62 for New PERS Members Social Security (non-safety) Vacation Based on Continued Years of Service Sick Leave 15 Days Annually Floating Holiday 457 Deferred Compensation Credit Union Flexible Spending Account Employee Assistance Program Group Life Insurance Additional Optional Life Insurances & AD&D Tuition Reimbursement 01 I understand all County employees will be required to take an Oath of Office and will be called upon to act as Disaster Service Workers, when needed. Yes 02 Please be sure to answer the supplemental questions thoroughly and accurately. Applicants are responsible for clearly, completely, and accurately identifying their qualifications. Your responses to the questions must be supported by both the work experience listed on your application as well as your resume. The rating of the supplemental questions may determine your application status and/or rank on the eligible list. Answers such as "see resume" or "see above" will remove you from consideration. I have read and understand the statement above concerning submission of supplemental questionnaire responses. Yes No 03 Do you possess a valid State driver's license? Yes No 04 Please explain why you are interested in working for the County of San Benito. What specifically attracted you to the Mental Health Case Manager job opening? 05 Have you completed college courses in a behavioral or social science area, including, but not limited to Addiction, Psychology, Sociology, Recreation, Childcare, Social Work, Counseling, and related fields? Yes No 06 How many years of responsible experience do you have providing case management services? No experience Less than 1 year of experience 1 to less than 2 years of experience 2 to less than 3 years of experience 3 to less than 4 years of experience 4 to less than 5 years of experience More than 5 years 07 Describe any experience you may have providing Mental Health Case Management services. Required Question Closing Date/Time: 9/25/2024 5:00 PM Pacific
Sep 05, 2024
Full Time
Description A 6% salary increase will occur in October 2024. DEFINITION I Under general direction, to learn and perform initial client interviewing and service intakes; to learn procedures and develop and facilitate client services and case management plans; to recommend assignment of cases to professional staff; to provide paraprofessional and treatment support services for County Mental Health and/or Substance Abuse Clients; and to do related work as required. II Under general direction, to perform initial client interviewing and service intakes; to develop and facilitate client services and case management plans; to recommend assignment of cases to professional staff; to provide paraprofessional and treatment support services for County Mental Health and/or Substance Abuse Clients; and to do related work as required. DISTINGUISHING CHARACTERISTICS I This is the entry and basic in the Mental Health Case Manager class series. Incumbents learn methods, procedures, and policies and perform basic assignments in providing direct and support services working with individuals, couples, families, or groups, as appropriate. This classification is distinguished from Mental Health Case Manager II in that Mental Health Case Manager I's perform many assignments in a training and learning capacity and work under closer supervision. II This is the fully experienced advanced level in the Mental Health Case Manager class series. Incumbents have responsibility for providing direct and support services working with individuals, couples, families, or groups, as appropriate. Incumbents are required to have previous case management experience and expertise. This classification is distinguished from Mental Health Case Manager I in that Mental Health Case Manager II's are expected to provide a broader array of client support services on a more independent basis. REPORTS TO Deputy Director, Mental Health, Mental Health Director, or Substance Abuse Program Administrator CLASSIFICATIONS SUPERVISED This is not a supervisory classification. TYPICAL PHYSICAL REQUIREMENTS Sit for extended periods; frequently stand and walk; normal manual dexterity and eye-hand coordination; lift and move objects weighing up to 25 lbs.; corrected hearing and vision to normal range; verbal communication; use of office equipment, including computer, telephone, calculator, copiers, and FAX. TYPICAL WORKING CONDITIONS Work is performed in office, clinic, or community environments; work is performed with people who may exhibit unstable and potentially violent behavior; continuous contact with other staff and the public. Example of Duties (The following is used as a partial description and is not restrictive as to duties required.) I Learns and performs basic assignments in the conduct of initial intake interviews for an initial appraisal of client needs and program eligibility; develops recommendations for assignment of clients to professional staff; meets with individuals, families, and groups to provide case management and support services related to an assigned program or service area; provides support in clinic and community settings; assists with the development of program services and functions; provides some basic counseling services under appropriate guidance; communicates with, listens to, and observes clients in individual/group counseling sessions; obtains information to assess clients' needs; formulates case management and service plans, evaluating client progress; prepares and maintains case records and documentation; facilitates client services by providing assistance in securing a variety of support services; may assist with development and implementation of specialized prevention and recovery support activities, including support groups, parenting education, life experience activities, and supported independent living, recreation, and work experience; provides support services including office support and receptionist services, as needed; works with individuals to facilitate access and use of community resources; maintains records of services provided as required State and Federal regulations and Department policies; may develop treatment plans and provide services in collaborative team efforts; assists other staff with support, office, transportation, and other program related activities; performs crisis interventions, as needed. II Conducts initial intake interviews for an initial appraisal of client needs and program eligibility; develops recommendations for assignment of clients to professional staff; meets with individuals, families, and groups to provide a variety of case management and support services related to an assigned program or service area; provides support in clinic and community settings; assists with the development of program services and functions; provides some basic counseling services under appropriate guidance; communicates with, listens to, and observes clients in individual/group counseling sessions; obtains information to assess clients' needs; formulates case management and service plans, evaluating client progress; prepares and maintains case records and documentation; facilitates client services by providing assistance in securing a varietyof support services; may assist with development and implementation of specialized prevention and recovery support activities, including support groups, parenting education, life experience activities, and supported independent living, recreation, and work experience; provides support services including office support and receptionist services, as needed; works with individuals to facilitate access and use of community resources; maintains records of services provided as required State and Federal regulations and Department policies; may develop treatment plans and provide services in collaborative team efforts; assists other staff with support, office, transportation, and other program related activities; performs crisis interventions, as needed. Minimum Qualifications Any combination of training and experience which would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: I/II Completion of college courses in a behavioral or social science area, including, but not limited to Addiction, Psychology, Sociology, Recreation, Child Care, Social Work, Counseling, and related fields. I Some previous work experience in providing case management services is highly desirable. II One year of responsible experience in providing case management services comparable to a Mental Health Case Manager I with San Benito County. Special Requirements: I/II Possession of, or ability to obtain, an appropriate valid California Driver's License. Knowledge Of/Ability To Knowledge of: I Principles, procedures, techniques and trends related to counseling, therapy, and guidance of individuals, groups, and families in mental health programs and/or alcohol and drug treatment and prevention programs. Interviewing and client assessment techniques. Crisis intervention methods and techniques. II Principles, procedures, techniques and trends related to counseling, therapy, and guidance of individuals, groups, and families in mental health programs and/or alcohol and drug treatment and prevention programs. Biological, behavioral and environmental aspects of mental health and behavioral problems. State, Federal, and local laws, regulations, and requirements for the provision of counseling services. Alcohol and drug treatment and detoxification methods and issues, as necessitated by area of assignment. Legislative and administrative rules and regulations pertaining to Lanterman-Petris-Short and Short-Doyle services. Scope and activities of public and private health and welfare agencies and other community resources. Interviewing and client assessment techniques. Crisis intervention methods and techniques. Ability to: I Interview clients for Mental Health and/or Substance Abuse Services, developing initial assessments regarding program eligibility and client needs. Perform mental health and/or alcohol and drug abuse recovery support services with individual clients and groups, as assigned. Learn, apply and explain Federal and State laws, rules, and regulations governing mental health and/or alcohol and drug programs and services. Develop and maintain cooperative, constructive relationships with families of clients, members of professional disciplines, social agencies and other staff. Prepare clear, concise and comprehensive case work records and make sound recommendations. Develop and implement client case management services. Effectively counsel clients, groups, and families. Maintain the confidentiality of case information. Recognize a potential crisis and deliver crisis intervention services. Handle stress and unusual client behavior. Effectively represent the County Mental Health Department or Substance Abuse with the public, community organizations, other County staff, and other government agencies. II Interview clients for Mental Health and/or Substance Abuse Services, developing initial assessments regarding program eligibility and client needs. Perform a variety of mental health and/or alcohol and drug abuse recovery support services with individual clients and groups, as assigned. Apply and explain Federal and State laws, rules, and regulations governing mental health and/or alcohol and drug programs and services. Develop and maintain cooperative, constructive relationships with families of clients, members of professional disciplines, social agencies and other staff. Prepare clear, concise and comprehensive case work records and make sound recommendations. Develop and implement client case management services. Effectively counsel clients, groups, and families. Maintain the confidentiality of case information. Recognize a potential crisis and deliver crisis intervention services. Handle stress and unusual client behavior. Effectively represent the County Mental Health Department or Substance Abuse with the public, community organizations, other County staff, and other government agencies. Selection Process: All completed applications and supplemental questionnaires will be reviewed. Depending upon the number of applicants who meet the minimum qualifications, the examination process may include a screening committee (pass/fail) and/or an oral examination (100%) which may include a written practical component to determine placement on the eligible list. In accordance with California Government Code section 3100, et., seq., all County of San Benito employees are considered disaster service workers who may be required to report for duty, or remain on duty to address disaster service activities in the event of an emergency or disaster and are required to undertake an applicable loyalty oath. SAN BENITO COUNTY BENEFITS Employees in regular, full-time positions will be eligible to participate in the following employee benefits: Pay Day: Employees are paid bi-weekly. Insurance Deductions: The insurance and benefits deductions will take place bi-monthly, normally the first two pay periods of the month. Bank/Credit union and 457 Retirement Deferrals deductions will take place bi-weekly. Vacation: Based on continued years of service. Maximum accruals may apply depending on the bargaining unit. 5 to 9 years of service = 15 days per year 10 to 14 years of service = 18 days per year 15 + years of service = 20 days per year Holidays: 13.5 holidays (including 3 floating) for most employees. Sick Leave: 15 days per year. Maximum accruals apply. Health Plan: Comprehensive medical and dental plans available for full-time employees. Employees appointed to a regular position at a time base of 50% or higher are also eligible to participate. Vision Plan: MES Vision Plan offered which offers exams, frames and lenses on a 12-24-24 basis. The County pays for employee coverage and the employee can pay for dependent coverage. This benefit is available to FULL-TIME employees only. Employee Assistance Program: The County provides confidential short-term counseling services to employees and dependents. Any regular employee is eligible for up to a total of three (3) hours of counseling sessions within any six (6) month period per County employee. Up to a maximum of six (6) sessions per calendar year are allowed per family Life Insurance/AD&D: County pays for a $20,000 BASIC life insurance policy for each employee. Two other VOLUNTARY life insurance plans available, including AD&D. Disability Insurance: General, Confidential and Management groups participate in the State Disability Insurance. Credit Union: Membership to the Santa Clara Federal Credit Union is available to San Benito County employees. Deferred Compensation: Employees may participate in tax-deferred retirement savings. Three 457 plans are available. Employees may rollover funds from prior 401k or 457 accounts. IRS limits apply. Retirement: Regular employees will be enrolled into the CalPERS retirement system in accordance with the Public Employees' Retirement Law. Employee contributions vary according to bargaining unit. All New Miscellaneous (non-Safety) employees enrolled into the CalPERS retirement system participate in the full formula of 2% at 62. Miscellaneous employees participate in Social Security in addition to CalPERS. New Safety employees are covered by the safety full formula 2.7% at 57. Safety employees contribute 9% of the employee contribution. Safety employees do not participate in Social Security. Supplemental Insurance: Employees may participate in various AFLAC plans such as accident, disability, and cancer insurances. Additionaly, employees can enroll into a pre-tax cafeteria plan and flexible spending accounts including Unreimbursed Medical ($2500) and Dependent Care ($5000). Health, Dental and Vision Insurance Retirement Formula Local MISC 2% @ 62 for New PERS Members Social Security (non-safety) Vacation Based on Continued Years of Service Sick Leave 15 Days Annually Floating Holiday 457 Deferred Compensation Credit Union Flexible Spending Account Employee Assistance Program Group Life Insurance Additional Optional Life Insurances & AD&D Tuition Reimbursement 01 I understand all County employees will be required to take an Oath of Office and will be called upon to act as Disaster Service Workers, when needed. Yes 02 Please be sure to answer the supplemental questions thoroughly and accurately. Applicants are responsible for clearly, completely, and accurately identifying their qualifications. Your responses to the questions must be supported by both the work experience listed on your application as well as your resume. The rating of the supplemental questions may determine your application status and/or rank on the eligible list. Answers such as "see resume" or "see above" will remove you from consideration. I have read and understand the statement above concerning submission of supplemental questionnaire responses. Yes No 03 Do you possess a valid State driver's license? Yes No 04 Please explain why you are interested in working for the County of San Benito. What specifically attracted you to the Mental Health Case Manager job opening? 05 Have you completed college courses in a behavioral or social science area, including, but not limited to Addiction, Psychology, Sociology, Recreation, Childcare, Social Work, Counseling, and related fields? Yes No 06 How many years of responsible experience do you have providing case management services? No experience Less than 1 year of experience 1 to less than 2 years of experience 2 to less than 3 years of experience 3 to less than 4 years of experience 4 to less than 5 years of experience More than 5 years 07 Describe any experience you may have providing Mental Health Case Management services. Required Question Closing Date/Time: 9/25/2024 5:00 PM Pacific
Sacramento County, CA
Sacramento, California, United States
The Position There is an additional 3.35% Management Differential which is added to the posted salary for this class. This is a limited continuous filing exam. Next filing cut-offs are at 5:00 pm on: 9/20/24, 10/18/24 (final) Positions assigned to Human Resources Manager I, under direction, manage a human resources program that may include responsibility for any of the following areas: recruitment, selection, classification, compensation, safety, training, organizational development, equal employment opportunity programs, and labor relations, including disciplinary advice and complaint investigations. The eligible list for this recruitment may be used to fill current and future vacancies. The current vacancy is the Human Resources Manager I for Classification and Pay Manager. Click below for more information on this exciting opportunity! Examples of Knowledge and Abilities Knowledge of Principles and practices of public sector human resources administration including recruitment, selection, training, job analysis, classification, and compensation, personnel record keeping, performance evaluation, payroll and position control Principles and practices of public sector labor relations administration including interpretation and application of negotiated agreements, employer employee relations practices, meet and confer obligations and progressive discipline Principles and practices of management, supervision, and training Applicable federal, state and local laws and regulations and precedent court decisions regarding equal employment opportunity, employee health and safety, collective bargaining and labor relations Applicable federal, state and local employment compliance requirements and precedent court decisions including Civil Rights Act, Americans with Disabilities Act, Family Medical Leave Act, California Family Rights Act, Pregnancy Disability leave, Fair Labor Standards Act, Age Discrimination in Employment Act, Worker's Compensation, and Drug Free Workplace Act Principles and methods for investigating and resolving grievances and complaints Principles and practices of organizational behavior and development Presentation techniques Payroll systems and legal requirements Automated systems and applications including word processing, spreadsheet and database applications Ability to Plan, organize and direct the work of professional, technical and clerical staff Build consensus and lead team toward common goal Interview, select, train and supervise staff Identify, analyze, develop options for and recommend solutions to human resource problems and concerns Analyze, investigate, evaluate and resolve grievances, complaints and disciplinary matters Counsel employees Effectively represent management in collective bargaining, hearings and meetings Establish and maintain effective working relationships with subordinates, supervisors, employees, employee organizations, other departments and members of the public Communicate effectively, both orally and in writing Interpret and apply complex policies, procedures, memoranda of understanding and other human resource materials Employment Qualifications Minimum Qualifications Either: 1. Two years of experience in Sacramento County service in the class of Senior Personnel Analyst or Labor Relations Representative. Or: 2. Four years of experience in a human resources or labor relations office performing professional analytical or managerial human resources or employee relations duties, including a minimum of one year experience in discipline, grievance investigation, arbitration, or labor negotiations (public sector experience is highly desirable) AND A bachelor’s degree in public or business administration, human resources management, organizational development, or industrial psychology from an accredited college or university. Substitution: Completion of a certificate program in labor relations from an accredited institution may be substituted for one year of the general experience. Substitution: A master’s degree in business or public administration, personnel administration, personnel management, psychology, or a closely related field from an accredited college or university may substitute for one year of experience (pattern #1 or #2) Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. Typing Certificate requirements can be found by clicking here or by obtaining the requirements from the Employment Services Division office. Special Requirements Driver's License: Positions generally require regular travel to county facilities and require possession of, or ability to obtain a valid California Driver's License, Class C or higher, before the date of appointment. Failure to obtain and maintain this license constitutes cause for suspension or termination from the class in accordance with Civil Service Rules. Individuals who do not meet this requirement due a disability will be reviewed on a case-by-case basis. Physical Requirements: Sit for extended periods; frequently stand and walk; normal manual dexterity and eye-hand coordination; corrected hearing and vision to normal range; verbal communication; use of office equipment including computers, keyboards, telephones, calculators, and copiers. Work Schedule and Conditions: Working conditions are those typically found in an office setting, incumbents are subject to stressful situations and deadlines, and routinely work extended hours including occasional weekends. Occasional overnight travel as necessary. Criminal History Check: Some positions may require the incumbent to pass and maintain a criminal justice background clearance. Probationary Period The probationary period for this classification is twelve (12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Sacramento County is about enriching communities to thrive. We strive to create inclusive workplaces that reflect the communities we serve. We value and celebrate the unique perspectives, backgrounds, abilities, and diverse dimensions of our employees and residents. Through transparency, courage, innovation, and trust we are committed to advance equity and transformational change. We are a proud equal opportunity employer. If you need assistance or an accommodation due to a disability for any phase of the hiring process, please contact our Disability Compliance Office at dco@saccounty.gov or 916-874-7642, CA Relay 711. EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586. Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: 10/18/2024 5:00 PM Pacific
Sep 07, 2024
The Position There is an additional 3.35% Management Differential which is added to the posted salary for this class. This is a limited continuous filing exam. Next filing cut-offs are at 5:00 pm on: 9/20/24, 10/18/24 (final) Positions assigned to Human Resources Manager I, under direction, manage a human resources program that may include responsibility for any of the following areas: recruitment, selection, classification, compensation, safety, training, organizational development, equal employment opportunity programs, and labor relations, including disciplinary advice and complaint investigations. The eligible list for this recruitment may be used to fill current and future vacancies. The current vacancy is the Human Resources Manager I for Classification and Pay Manager. Click below for more information on this exciting opportunity! Examples of Knowledge and Abilities Knowledge of Principles and practices of public sector human resources administration including recruitment, selection, training, job analysis, classification, and compensation, personnel record keeping, performance evaluation, payroll and position control Principles and practices of public sector labor relations administration including interpretation and application of negotiated agreements, employer employee relations practices, meet and confer obligations and progressive discipline Principles and practices of management, supervision, and training Applicable federal, state and local laws and regulations and precedent court decisions regarding equal employment opportunity, employee health and safety, collective bargaining and labor relations Applicable federal, state and local employment compliance requirements and precedent court decisions including Civil Rights Act, Americans with Disabilities Act, Family Medical Leave Act, California Family Rights Act, Pregnancy Disability leave, Fair Labor Standards Act, Age Discrimination in Employment Act, Worker's Compensation, and Drug Free Workplace Act Principles and methods for investigating and resolving grievances and complaints Principles and practices of organizational behavior and development Presentation techniques Payroll systems and legal requirements Automated systems and applications including word processing, spreadsheet and database applications Ability to Plan, organize and direct the work of professional, technical and clerical staff Build consensus and lead team toward common goal Interview, select, train and supervise staff Identify, analyze, develop options for and recommend solutions to human resource problems and concerns Analyze, investigate, evaluate and resolve grievances, complaints and disciplinary matters Counsel employees Effectively represent management in collective bargaining, hearings and meetings Establish and maintain effective working relationships with subordinates, supervisors, employees, employee organizations, other departments and members of the public Communicate effectively, both orally and in writing Interpret and apply complex policies, procedures, memoranda of understanding and other human resource materials Employment Qualifications Minimum Qualifications Either: 1. Two years of experience in Sacramento County service in the class of Senior Personnel Analyst or Labor Relations Representative. Or: 2. Four years of experience in a human resources or labor relations office performing professional analytical or managerial human resources or employee relations duties, including a minimum of one year experience in discipline, grievance investigation, arbitration, or labor negotiations (public sector experience is highly desirable) AND A bachelor’s degree in public or business administration, human resources management, organizational development, or industrial psychology from an accredited college or university. Substitution: Completion of a certificate program in labor relations from an accredited institution may be substituted for one year of the general experience. Substitution: A master’s degree in business or public administration, personnel administration, personnel management, psychology, or a closely related field from an accredited college or university may substitute for one year of experience (pattern #1 or #2) Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. Typing Certificate requirements can be found by clicking here or by obtaining the requirements from the Employment Services Division office. Special Requirements Driver's License: Positions generally require regular travel to county facilities and require possession of, or ability to obtain a valid California Driver's License, Class C or higher, before the date of appointment. Failure to obtain and maintain this license constitutes cause for suspension or termination from the class in accordance with Civil Service Rules. Individuals who do not meet this requirement due a disability will be reviewed on a case-by-case basis. Physical Requirements: Sit for extended periods; frequently stand and walk; normal manual dexterity and eye-hand coordination; corrected hearing and vision to normal range; verbal communication; use of office equipment including computers, keyboards, telephones, calculators, and copiers. Work Schedule and Conditions: Working conditions are those typically found in an office setting, incumbents are subject to stressful situations and deadlines, and routinely work extended hours including occasional weekends. Occasional overnight travel as necessary. Criminal History Check: Some positions may require the incumbent to pass and maintain a criminal justice background clearance. Probationary Period The probationary period for this classification is twelve (12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Sacramento County is about enriching communities to thrive. We strive to create inclusive workplaces that reflect the communities we serve. We value and celebrate the unique perspectives, backgrounds, abilities, and diverse dimensions of our employees and residents. Through transparency, courage, innovation, and trust we are committed to advance equity and transformational change. We are a proud equal opportunity employer. If you need assistance or an accommodation due to a disability for any phase of the hiring process, please contact our Disability Compliance Office at dco@saccounty.gov or 916-874-7642, CA Relay 711. EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586. Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: 10/18/2024 5:00 PM Pacific
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information OPEN COMPETITIVE JOB OPPORTUNITY EXAM NUMBER: Y5082J FILING START DATE: 06/23/17 AT 8:00 A.M.- UNTIL THE NEEDS OF THE SERVICE ARE MET AND IS SUBJECT TO CLOSE WITHOUT PRIOR NOTICE. REBULLETIN INFORMATION: THIS ANNOUNCEMENT IS A REBULLETIN TO UPDATE THE EXAMINATION CONTENT INFORMATION REGARDING NOTIFICATION OF EXAM RESULTS. PERSONS WHO HAVE ALREADY APPLIED NEED NOT REAPPLY, BUT MAY CONTACT THE EXAM ANALYST IF THEY WOULD LIKE TO SUBMIT ADDITIONAL INFORMATION. ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. Through its integrated system of 25 health centers and four acute hospitals - and expanded network of community partner clinics - DHS annually provides direct care for 600,000 unique patients, employs over 23,000 employees, and has an annual budget of over $6.9 billion. Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings, to supportive housing. For additional information regarding DHS, please visit www.dhs.lacounty.gov . MISSION To advance the health of our patients and our communities by providing extraordinary care DEFINITION: Performs a limited range of sterilizing, processing, packaging, and distribution duties in a central services unit or in ancillary hospital units. CLASSIFICATION STANDARDS: Positions allocable to this class report to a Central Service Supervisor, manager, or in some instances, medical and nursing staff, and may be assigned to perform work in various sections of central services or in ancillary hospital units on a rotation management basis. As an entry-level class, the incumbents perform assignments under close supervision. Such assignments follow well-established practices and procedures and are considered developmental to provide the experience necessary for higher level work in decontaminating and cleaning reusable medical supplies, instruments, and equipment, sterilizing, sorting linen and supplies, receiving items of supply, and distributing sterile and non-sterile items from stock. The incumbents perform assignments that are accompanied by clear, detailed, and specific instructions as to deadlines, priorities, and other requirements. Essential Job Functions Disassembles, decontaminates, cleans and reassembles medical, surgical, and patient care supplies. Assembles utensil sets, single package instruments, sterile containers, and trays for sterilization. Dispenses supplies to those authorized to obtain them according to established procedures. Fills emergency requests for routine supplies. Receives supplies at loading docks, stocks unit storerooms, and assists with periodic physical inventories. Disassembles, cleans, and checks operation of suctioning machines, respirators, and other surgical equipment. Loads and unloads supply carts and delivers sterile processed supplies to service areas and collects and delivers used supplies back to processing area. Operates steam and gas sterilizers, autoclaves, gamma ray and other processing equipment under guidance of higher level technicians. Reads, interprets, and records sterilization parameters from sterilizer recording mechanism and completes records of sterilization process, chemical/biological test results, and sterilizer cleaning. Requirements MINIMUM REQUIREMENTS: Option I : Six months' experience cleaning, assembling, packaging and sterilizing medical surgical and nursing supplies, instruments and equipment or assisting in ordering, stocking and distributing such supplies.* - OR - Option II : Completion of a central services technician course in an accredited vocational school or community college.** PHYSICAL CLASS III- Moderate : Includes standing or walking most of the time, with bending, stooping, squatting, twisting, and reaching; includes working on irregular surfaces, occasionally lifting objects weighing over 25 pounds, and frequent lifting of 10-25 pounds. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. DESIRABLE QUALIFICATIONS: Additional qualifying experience beyond the minimum requirements. Certification as a Certified Registered Central Service Technician (CRCST). The CRCST certification will be verified using information on the Healthcare Processing Association (HSPA) using the website at https://myhspa.org/index.php . Additional Information EXAMINATION CONTENT : This examination will consist of an evaluation of training and experience based upon application information and desirable qualifications weighted 100%. CANDIDATES MUST ACHIEVE A PASSING SCORE OF 70% OR HIGHER ON THIS EXAMINATION IN ORDER TO BE PLACED ON THE ELIGIBLE REGISTER. Notification Letters and other correspondences will be sent electronically to the email address provided on the application. It is important that applicants provide a valid email address. Please add Lpascual@dhs.lacounty.gov and info@governmentjobs.com to your email address book and to the list of approved senders to prevent email notifications from being filtered as SPAM/JUNK mail. ELIGIBILITY INFORMATION : Applications will be processed on an "as-received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing score on this examination will be added to the eligible register and will appear in the order of their score group for a period of twelve (12) months following the date of eligibility. No person may compete in this examination more than once every twelve (12) months . SPECIAL INFORMATION : Appointees may be required to work any shift, including evenings, nights, weekends, and holidays. AVAILABLE SHIFT : Any VACANCY INFORMATION : The resulting eligible register from this examination will be used to fill vacancies throughout the Department of Health Services as they occur. APPLICATION AND FILING INFORMATION: APPLICATIONS MUST BE FILED ONLINE ONLY. APPLICATIONS SUBMITTED BY U.S. MAIL, FAX OR IN PERSON WILL NOT BE ACCEPTED. Applications electronically received after 5:00 p.m., PST on the last day of filing will not be accepted. Apply online by clicking the "APPLY" button for this posting. You can also track the status of your application using this website. SPECIAL REQUIREMENT INFORMATION: * For applicants qualifying under Option I , applicants must describe their experience specifically as it pertains to cleaning, assembling, packaging, sterilizing, and/or ordering, stocking, distributing medical surgical and nursing supplies, instruments and equipment. ** For applicants qualifying under Option II , applicants must attach a legible photocopy of a diploma, certificate, or official transcript to their application at the time of filing, or within 15 calendar days from the application filing date, that indicates the applicant has completed a central services technician course in an accredited vocational school or community college. Qualifying courses must include instruction in the cleaning, assembling, packaging and sterilizing of medical surgical and nursing supplies, instruments and equipment . All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the REQUIREMENTS . Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, description of work performed, and salary earned. If your application is incomplete, it will be rejected. NOTE : If you are unable to attach documents to your application, you must email the documents to the Exam Analyst, Luz Pascual at lpascual@dhs.lacounty.gov within fifteen (15) calendar days of filing online. Please include exam number and exam title. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING USER ID AND PASSWORD: All applicants must file their applications online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. ADA COORDINATOR: (323) 914-6365 CALIFORNIA RELAY SERVICES PHONE: (800) 735-2922 DEPARTMENT CONTACT: Luz Pascual, Exam Analyst E-mail: Lpascual@dhs.lacounty.gov HR ESC Phone Number: (213) 288-7000 For detailed information, please click here
Jul 14, 2024
Full Time
Position/Program Information OPEN COMPETITIVE JOB OPPORTUNITY EXAM NUMBER: Y5082J FILING START DATE: 06/23/17 AT 8:00 A.M.- UNTIL THE NEEDS OF THE SERVICE ARE MET AND IS SUBJECT TO CLOSE WITHOUT PRIOR NOTICE. REBULLETIN INFORMATION: THIS ANNOUNCEMENT IS A REBULLETIN TO UPDATE THE EXAMINATION CONTENT INFORMATION REGARDING NOTIFICATION OF EXAM RESULTS. PERSONS WHO HAVE ALREADY APPLIED NEED NOT REAPPLY, BUT MAY CONTACT THE EXAM ANALYST IF THEY WOULD LIKE TO SUBMIT ADDITIONAL INFORMATION. ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. Through its integrated system of 25 health centers and four acute hospitals - and expanded network of community partner clinics - DHS annually provides direct care for 600,000 unique patients, employs over 23,000 employees, and has an annual budget of over $6.9 billion. Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings, to supportive housing. For additional information regarding DHS, please visit www.dhs.lacounty.gov . MISSION To advance the health of our patients and our communities by providing extraordinary care DEFINITION: Performs a limited range of sterilizing, processing, packaging, and distribution duties in a central services unit or in ancillary hospital units. CLASSIFICATION STANDARDS: Positions allocable to this class report to a Central Service Supervisor, manager, or in some instances, medical and nursing staff, and may be assigned to perform work in various sections of central services or in ancillary hospital units on a rotation management basis. As an entry-level class, the incumbents perform assignments under close supervision. Such assignments follow well-established practices and procedures and are considered developmental to provide the experience necessary for higher level work in decontaminating and cleaning reusable medical supplies, instruments, and equipment, sterilizing, sorting linen and supplies, receiving items of supply, and distributing sterile and non-sterile items from stock. The incumbents perform assignments that are accompanied by clear, detailed, and specific instructions as to deadlines, priorities, and other requirements. Essential Job Functions Disassembles, decontaminates, cleans and reassembles medical, surgical, and patient care supplies. Assembles utensil sets, single package instruments, sterile containers, and trays for sterilization. Dispenses supplies to those authorized to obtain them according to established procedures. Fills emergency requests for routine supplies. Receives supplies at loading docks, stocks unit storerooms, and assists with periodic physical inventories. Disassembles, cleans, and checks operation of suctioning machines, respirators, and other surgical equipment. Loads and unloads supply carts and delivers sterile processed supplies to service areas and collects and delivers used supplies back to processing area. Operates steam and gas sterilizers, autoclaves, gamma ray and other processing equipment under guidance of higher level technicians. Reads, interprets, and records sterilization parameters from sterilizer recording mechanism and completes records of sterilization process, chemical/biological test results, and sterilizer cleaning. Requirements MINIMUM REQUIREMENTS: Option I : Six months' experience cleaning, assembling, packaging and sterilizing medical surgical and nursing supplies, instruments and equipment or assisting in ordering, stocking and distributing such supplies.* - OR - Option II : Completion of a central services technician course in an accredited vocational school or community college.** PHYSICAL CLASS III- Moderate : Includes standing or walking most of the time, with bending, stooping, squatting, twisting, and reaching; includes working on irregular surfaces, occasionally lifting objects weighing over 25 pounds, and frequent lifting of 10-25 pounds. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. DESIRABLE QUALIFICATIONS: Additional qualifying experience beyond the minimum requirements. Certification as a Certified Registered Central Service Technician (CRCST). The CRCST certification will be verified using information on the Healthcare Processing Association (HSPA) using the website at https://myhspa.org/index.php . Additional Information EXAMINATION CONTENT : This examination will consist of an evaluation of training and experience based upon application information and desirable qualifications weighted 100%. CANDIDATES MUST ACHIEVE A PASSING SCORE OF 70% OR HIGHER ON THIS EXAMINATION IN ORDER TO BE PLACED ON THE ELIGIBLE REGISTER. Notification Letters and other correspondences will be sent electronically to the email address provided on the application. It is important that applicants provide a valid email address. Please add Lpascual@dhs.lacounty.gov and info@governmentjobs.com to your email address book and to the list of approved senders to prevent email notifications from being filtered as SPAM/JUNK mail. ELIGIBILITY INFORMATION : Applications will be processed on an "as-received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing score on this examination will be added to the eligible register and will appear in the order of their score group for a period of twelve (12) months following the date of eligibility. No person may compete in this examination more than once every twelve (12) months . SPECIAL INFORMATION : Appointees may be required to work any shift, including evenings, nights, weekends, and holidays. AVAILABLE SHIFT : Any VACANCY INFORMATION : The resulting eligible register from this examination will be used to fill vacancies throughout the Department of Health Services as they occur. APPLICATION AND FILING INFORMATION: APPLICATIONS MUST BE FILED ONLINE ONLY. APPLICATIONS SUBMITTED BY U.S. MAIL, FAX OR IN PERSON WILL NOT BE ACCEPTED. Applications electronically received after 5:00 p.m., PST on the last day of filing will not be accepted. Apply online by clicking the "APPLY" button for this posting. You can also track the status of your application using this website. SPECIAL REQUIREMENT INFORMATION: * For applicants qualifying under Option I , applicants must describe their experience specifically as it pertains to cleaning, assembling, packaging, sterilizing, and/or ordering, stocking, distributing medical surgical and nursing supplies, instruments and equipment. ** For applicants qualifying under Option II , applicants must attach a legible photocopy of a diploma, certificate, or official transcript to their application at the time of filing, or within 15 calendar days from the application filing date, that indicates the applicant has completed a central services technician course in an accredited vocational school or community college. Qualifying courses must include instruction in the cleaning, assembling, packaging and sterilizing of medical surgical and nursing supplies, instruments and equipment . All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the REQUIREMENTS . Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, description of work performed, and salary earned. If your application is incomplete, it will be rejected. NOTE : If you are unable to attach documents to your application, you must email the documents to the Exam Analyst, Luz Pascual at lpascual@dhs.lacounty.gov within fifteen (15) calendar days of filing online. Please include exam number and exam title. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING USER ID AND PASSWORD: All applicants must file their applications online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. ADA COORDINATOR: (323) 914-6365 CALIFORNIA RELAY SERVICES PHONE: (800) 735-2922 DEPARTMENT CONTACT: Luz Pascual, Exam Analyst E-mail: Lpascual@dhs.lacounty.gov HR ESC Phone Number: (213) 288-7000 For detailed information, please click here
Merced County, CA
Merced, California, United States
Examples of Duties Duties may include, but are not limited to the following: Interviews and counsels' parents of handicapped children; reevaluates yearly eligibility for family. Obtains and evaluates information to determine medical eligibility and establish financial eligibility. Assists applicants obtain information and resolve discrepancies in the application and declaration. Authorizes medical care for handicapped children; refers applicants to other agencies when appropriate. Assists ineligible families to secure aid from various agencies and medical insurance programs. Arranges and schedules clinics, sends out appointment notices; prepares monthly billings for families. Assists families with transportation and housing problems. Maintains log of Maintenance and Transportation authorizations for administrative invoicing. Acts as liaison between families and the State CCS or Nurse Case Manager in obtaining authorizations. Interprets the policies, rules and regulations of the CCS program to applicants, recipients and others. Provide services and engage in other activities to enhance services to Medi-Cal beneficiaries. Minimum Qualifications Level I Experience: One (1) year performing duties comparable to a Community Health Specialist, Public Health Social Worker, or Eligibility Worker II, in a social service or public health agency. OR Education: Successful completion of 30 college semester units in social welfare, social/human services, sociology, nursing, or other behavioral or public health science. Level II Experience: Two (2) years performing duties comparable to a Social Worker I, or Community Health Specialist, or Eligibility Worker II, in a social service, public health, or community agency. One (1) year of experience as California Children’s Service Worker I can substitute for one (1) year of the two (2) years' experience. OR Education: Successful completion of 30 college semester units in social welfare, social/human services, sociology, nursing, or other behavioral or public health science. AND One (1) year of experience as California Children’s Service Worker I in Merced County. SOME POSITIONS IN THIS CLASSIFICATION WILL BE SUBJECT TO CRIMINAL HISTORY BACKGROUND CHECKS PURSUANT TO THE HUMAN RESOURCES RULES AND REGULATIONS, SECTION 2, B Essential Functions ESSENTIAL FUNCTIONS Operate a personal computer and other office equipment. Communicate effectively with others in person and over the telephone. Analyze data, interpret directions, procedures and regulations, and develop appropriate responses. Perform job duties under stressful conditions and respond appropriately to situations. Maintain confidential information in accordance with legal standards and/or County regulations. Frequent use of depth perception, peripheral vision and color perception. Frequently lift, carry, reach, push, pull, twist and manipulate large and small objects. Frequent use of hand-eye coordination; normal dexterity, frequent holding and grasping. Frequent use of data entry device including repetitive hand and arm motion. Occasionally lift and carry up to 40 pounds. Frequent public contact, concentration in noisy conditions, exposure to emergency situations. Occasional exposure to hazardous materials, cold and heat. Regular attendance is an essential function. Knowledge of: A basic understanding of the goals of public service programs; State and Community resources. Modern office practices, methods, procedures, and equipment. Basic record keeping procedures and math procedures. Laws, rules and regulations governing California Children’s Services Program. Medical terminology and disease classification; Sociological and cultural differences. Ability to: Learn interviewing techniques to obtain/exchange information. Read, understand, and follow complex rules, regulations, and policies. Organize work effectively; Make accurate arithmetic computations. Communicate with others from diverse socioeconomic and cultural backgrounds. Establish and maintain cooperative working relations with staff and general public. Interpret State and County policies, rules and regulations. Recognize pertinent patient information. Complete clinic schedules, letters, and reports utilizing keyboarding/typing skills. Conduct sensitive interviews with patients and their families; Maintain patient confidentiality. HOLIDAYS & LEAVES VACATION 10 days the first 5 years of continuous employment (limited to a maximum of 160 hours), 15 days in the second 5 years of continuous employment (limited to a maximum of 240 hours), and 20 days after 10 years of continuous employment (limited to a maximum of 320 hours). SICK LEAVE .0462 hours sick leave for each paid regularly scheduled work hour. 12 days (96 hours per year) with unlimited accumulation. Optional annual buy back of a portion of accumulated sick leave hours upon meeting certain criteria. HOLIDAYS Twelve paid holidays annually plus one optional holiday. BEREAVEMENT LEAVE Three (3) regularly scheduled work days or five (5) days if distance traveled over 500 miles one-way. INSURANCE HEALTH INSURANCE Medical Insurance - Merced County offers five Medical Plans and contributes towards employee and dependent premiums. Medical plan availability varies based on bargaining units. Anthem 200 EPO Anthem 500 EPO Anthem 1500 EPO Anthem HDHP (High Deductible Medical Plan) with Health Savings Account (HSA) Anthem HDHP (High Deductible Medical Plan) without Health Savings Account (HSA) Dental Insurance -Delta Dental Calendar Year Maximums County pays 100% of the premium for employees and 50% for dependent(s) Vision Insurance - VSP County pays 100% of the premium for employees and 50% for dependent(s) DISABILITY INSURANCE State Disability Insurance - Benefit based on highest quarter during previous calendar year. Employee pays premium. LIFE INSURANCE $10,000 County-paid coverage (Accidental Death and Dismemberment included). Voluntary Term Life and Universal Life Insurance available - premium paid by employee. RETIREMENT DEFERRED COMPENSATION The County offers a 457 Deferred Compensation Plan. Employees choose their investment funds and can make pretax contributions to the plan up to the maximum allowable. MERCED COUNTY EMPLOYEE RETIREMENT ASSOCIATION The retirement plan is a defined benefit plan administered pursuant to the County Employees Retirement Law of 1937 and other provisions of the California Government Code. MCERA members also pay into Social Security.The applicable benefit formula is dependent upon your hire date with an MCERA employer; yourpension amount will be determined by your age, years of service and final compensation amount. EXTRA HELP EMPLOYEES DO NOT QUALIFY FOR COUNTY BENEFITS. EMPLOYEE PROGRAMS EMPLOYEE ASSISTANCE PROGRAM (EAP) Anthem EAP services provides up to five face-to-face counseling sessions per incident and provides a toll-free "800" hotline available 24/7 for emergencies and crisis intervention. EAP services include counseling services, legal services, financial services and work-life resource services. EMPLOYEE TICKETS, COUPONS, and DISCOUNTS The County of Merced has partnered with Employee Savings Tickets to provide discounted coupons and tickets for all county employees to attractions throughout the state and out-of-state. The discounts and coupons are available for shopping, movies, sporting events, theme parks, zoos and aquariums and much more. THIS BULLETIN IS NOT A CONTRACT AND DOES NOT CREATE CONTRACTUAL OR LEGAL RIGHTS ON BEHALF OF ANY EMPLOYEE. THIS BULLETIN IS SUBJECT OF BEING SUPPLEMENTED, MODIFIED, WITHDRAWN OR OTHERWISE CHANGED PENDING LABOR AGREEMENTS AND/OR AT THE DISCRETION OF THE COUNTY EXECUTIVE OFFICER OR AS THE BOARD OF SUPERVISORS DEEM NECESSARY. For answers to specific questions regarding employee benefits, please call Human Resources at 209.385.7682. Closing Date/Time: Continuous
Sep 07, 2024
Full Time
Examples of Duties Duties may include, but are not limited to the following: Interviews and counsels' parents of handicapped children; reevaluates yearly eligibility for family. Obtains and evaluates information to determine medical eligibility and establish financial eligibility. Assists applicants obtain information and resolve discrepancies in the application and declaration. Authorizes medical care for handicapped children; refers applicants to other agencies when appropriate. Assists ineligible families to secure aid from various agencies and medical insurance programs. Arranges and schedules clinics, sends out appointment notices; prepares monthly billings for families. Assists families with transportation and housing problems. Maintains log of Maintenance and Transportation authorizations for administrative invoicing. Acts as liaison between families and the State CCS or Nurse Case Manager in obtaining authorizations. Interprets the policies, rules and regulations of the CCS program to applicants, recipients and others. Provide services and engage in other activities to enhance services to Medi-Cal beneficiaries. Minimum Qualifications Level I Experience: One (1) year performing duties comparable to a Community Health Specialist, Public Health Social Worker, or Eligibility Worker II, in a social service or public health agency. OR Education: Successful completion of 30 college semester units in social welfare, social/human services, sociology, nursing, or other behavioral or public health science. Level II Experience: Two (2) years performing duties comparable to a Social Worker I, or Community Health Specialist, or Eligibility Worker II, in a social service, public health, or community agency. One (1) year of experience as California Children’s Service Worker I can substitute for one (1) year of the two (2) years' experience. OR Education: Successful completion of 30 college semester units in social welfare, social/human services, sociology, nursing, or other behavioral or public health science. AND One (1) year of experience as California Children’s Service Worker I in Merced County. SOME POSITIONS IN THIS CLASSIFICATION WILL BE SUBJECT TO CRIMINAL HISTORY BACKGROUND CHECKS PURSUANT TO THE HUMAN RESOURCES RULES AND REGULATIONS, SECTION 2, B Essential Functions ESSENTIAL FUNCTIONS Operate a personal computer and other office equipment. Communicate effectively with others in person and over the telephone. Analyze data, interpret directions, procedures and regulations, and develop appropriate responses. Perform job duties under stressful conditions and respond appropriately to situations. Maintain confidential information in accordance with legal standards and/or County regulations. Frequent use of depth perception, peripheral vision and color perception. Frequently lift, carry, reach, push, pull, twist and manipulate large and small objects. Frequent use of hand-eye coordination; normal dexterity, frequent holding and grasping. Frequent use of data entry device including repetitive hand and arm motion. Occasionally lift and carry up to 40 pounds. Frequent public contact, concentration in noisy conditions, exposure to emergency situations. Occasional exposure to hazardous materials, cold and heat. Regular attendance is an essential function. Knowledge of: A basic understanding of the goals of public service programs; State and Community resources. Modern office practices, methods, procedures, and equipment. Basic record keeping procedures and math procedures. Laws, rules and regulations governing California Children’s Services Program. Medical terminology and disease classification; Sociological and cultural differences. Ability to: Learn interviewing techniques to obtain/exchange information. Read, understand, and follow complex rules, regulations, and policies. Organize work effectively; Make accurate arithmetic computations. Communicate with others from diverse socioeconomic and cultural backgrounds. Establish and maintain cooperative working relations with staff and general public. Interpret State and County policies, rules and regulations. Recognize pertinent patient information. Complete clinic schedules, letters, and reports utilizing keyboarding/typing skills. Conduct sensitive interviews with patients and their families; Maintain patient confidentiality. HOLIDAYS & LEAVES VACATION 10 days the first 5 years of continuous employment (limited to a maximum of 160 hours), 15 days in the second 5 years of continuous employment (limited to a maximum of 240 hours), and 20 days after 10 years of continuous employment (limited to a maximum of 320 hours). SICK LEAVE .0462 hours sick leave for each paid regularly scheduled work hour. 12 days (96 hours per year) with unlimited accumulation. Optional annual buy back of a portion of accumulated sick leave hours upon meeting certain criteria. HOLIDAYS Twelve paid holidays annually plus one optional holiday. BEREAVEMENT LEAVE Three (3) regularly scheduled work days or five (5) days if distance traveled over 500 miles one-way. INSURANCE HEALTH INSURANCE Medical Insurance - Merced County offers five Medical Plans and contributes towards employee and dependent premiums. Medical plan availability varies based on bargaining units. Anthem 200 EPO Anthem 500 EPO Anthem 1500 EPO Anthem HDHP (High Deductible Medical Plan) with Health Savings Account (HSA) Anthem HDHP (High Deductible Medical Plan) without Health Savings Account (HSA) Dental Insurance -Delta Dental Calendar Year Maximums County pays 100% of the premium for employees and 50% for dependent(s) Vision Insurance - VSP County pays 100% of the premium for employees and 50% for dependent(s) DISABILITY INSURANCE State Disability Insurance - Benefit based on highest quarter during previous calendar year. Employee pays premium. LIFE INSURANCE $10,000 County-paid coverage (Accidental Death and Dismemberment included). Voluntary Term Life and Universal Life Insurance available - premium paid by employee. RETIREMENT DEFERRED COMPENSATION The County offers a 457 Deferred Compensation Plan. Employees choose their investment funds and can make pretax contributions to the plan up to the maximum allowable. MERCED COUNTY EMPLOYEE RETIREMENT ASSOCIATION The retirement plan is a defined benefit plan administered pursuant to the County Employees Retirement Law of 1937 and other provisions of the California Government Code. MCERA members also pay into Social Security.The applicable benefit formula is dependent upon your hire date with an MCERA employer; yourpension amount will be determined by your age, years of service and final compensation amount. EXTRA HELP EMPLOYEES DO NOT QUALIFY FOR COUNTY BENEFITS. EMPLOYEE PROGRAMS EMPLOYEE ASSISTANCE PROGRAM (EAP) Anthem EAP services provides up to five face-to-face counseling sessions per incident and provides a toll-free "800" hotline available 24/7 for emergencies and crisis intervention. EAP services include counseling services, legal services, financial services and work-life resource services. EMPLOYEE TICKETS, COUPONS, and DISCOUNTS The County of Merced has partnered with Employee Savings Tickets to provide discounted coupons and tickets for all county employees to attractions throughout the state and out-of-state. The discounts and coupons are available for shopping, movies, sporting events, theme parks, zoos and aquariums and much more. THIS BULLETIN IS NOT A CONTRACT AND DOES NOT CREATE CONTRACTUAL OR LEGAL RIGHTS ON BEHALF OF ANY EMPLOYEE. THIS BULLETIN IS SUBJECT OF BEING SUPPLEMENTED, MODIFIED, WITHDRAWN OR OTHERWISE CHANGED PENDING LABOR AGREEMENTS AND/OR AT THE DISCRETION OF THE COUNTY EXECUTIVE OFFICER OR AS THE BOARD OF SUPERVISORS DEEM NECESSARY. For answers to specific questions regarding employee benefits, please call Human Resources at 209.385.7682. Closing Date/Time: Continuous
CITY OF ATLANTA, GA
Atlanta, Georgia, United States
Position posted until filled: Reports to: Senior Policy Advisor to the Mayor, Strategic Partnerships and Strategic Initiatives Salary: $65,000 to $85,000 annually. (commensurate with experience) SUMMARY : The City of Atlanta Mayor’s Office seeks a business manager to support the functions of senior leaders and their teams within the Office of the Chief Policy Officer. The successful candidate will be a self-starter, with exceptional project management, administrative, financial, and communications skills. This position will provide crucial administrative and operational support for the small, but nimble, team within the Office of the Chief Policy Officer. The successful candidate will be primarily responsible for executing business and operational activities across the team’s 5+ divisions, overseeing internal administrative processes, coordinating between City departments to ensure the Office’s goals are met, and providing executive assistance to the Mayor’s Senior Policy Advisors. POSITION DESCRIPTION: The City of Atlanta Mayor’s Office seeks a business manager to support the functions of senior leaders and their teams within the Office of the Chief Policy Officer. The successful candidate will be a self-starter, with exceptional project management, administrative, financial, and communications skills. This position will provide crucial administrative and operational support for the small, but nimble, team within the Office of the Chief Policy Officer. The successful candidate will be primarily responsible for executing business and operational activities across the team’s 5+ divisions, overseeing internal administrative processes, coordinating between City departments to ensure the Office’s goals are met, and providing executive assistance to the Mayor’s Senior Policy Advisors. The successful candidate will have experience working in an office environment, performing administrative duties, and providing support to executives. Housed within the Mayor’s Office and reporting to the City’s Chief Policy Officer, the Office of the Chief Policy Officer is charged with driving meaningful progress and tangible results on the Administration’s top priorities, in partnership with City departments and external partners. Early in his administration, Mayor Andre Dickens announced the creation of this new team to lead implementation of his policy agenda under the leadership of Senior Advisor to the Mayor and Chief Policy Officer, Courtney English. This team utilizes its unique position within City government to address Atlanta’s most pressing equity challenges swiftly, strategically, and proactively. The Office includes teams focused on affordable housing, youth development and education, neighborhood empowerment and place-based change, and strategic partnerships and strategic initiatives. As a Business Manager within this Office’s team, your work will touch each of the office’s divisions, providing the operational and administrative support critical to implementing the team’s work. Assignments typically will include working directly with the Senior Policy Advisors and their teams to swiftly procure goods and services, complete human resources activities, and develop, manage, and track multiple budgets. Additionally, this person will provide Executive Assistance to several senior team members, coordinating scheduling, maintaining calendars, completing required City of Atlanta operational procedures, serving as a liaison between City departments and Office teams on business processes, and managing the prioritization of tasks and projects for Office teams. Examples may include fielding requests for meetings and drafting communication on behalf of an advisor, overseeing the necessary procurement steps to purchase goods or services for the Team, coordinating and managing Team events, and coordinating the steps needed to finalize legislation put forth from our Office. The successful candidate will have demonstrated experience in project management, administrative support, operations, executive-level communication, accounting, logistics, and/or business operations. They are detail-oriented team players willing to roll their sleeves up and dig in at a moment’s notice. The successful candidate will operate with excellence in high-stakes, high-pressure environments and be adaptable to managing multiple priorities and tasks. RESPONSIBILITIES: Under the supervision of the Senior Advisor for Strategic Partnerships and Strategic Initiatives, the Business Coordinator’s key responsibilities will include: Executive Assistance: Provide administrative and operational support to the Office of the Chief Policy Officer. The amount of support needed may vary between divisions and projects, depending on current capacities, staffing, and project needs. Initial activities and assignments may include: Provide scheduling support to Senior Policy Advisors, including scheduling meetings and communicating with external parties. Exercise discretion in committing time and evaluating needs. When needed, manage Advisors’ travel logistics and activities, including accommodations, flights, and other rentals. Coordinate calendars and prioritization in partnership with the Executive Assistant to the Chief Policy Officer and other key internal colleagues. Budget and Procurement Management: Manage critical financial and procurement processes for the Office of the Chief Policy Officer. Critical responsibilities will include: Execute required procurement processes in accordance with City code and project timelines, in coordination with Senior Policy Advisors and their teams and with relevant internal departments. Project-manage the team’s budget(s), including coordinating development of the annual budget, performing regular accounting and compliance functions, working with team leadership to ensure appropriate and balanced resourcing across divisions, and managing funding allocations. These responsibilities include maintaining financial records, funding source information, and tracking expenses. Liaise with relevant business management, financial, and procurement staff, building healthy relationships and maintaining cutting-edge knowledge of City procedures and policies. Administrative Support: Provide support in task management for Team leaders, monitoring upcoming deadlines and prioritization of tasks. Maintain an overarching, high-level project management system for the Chief Policy Officer and team, providing a “quick glance” overview of the team’s projects, portfolio, and any gaps or areas of concern. Track the team’s overall KPIs and evaluation metrics on an ongoing basis. Events Management: Support the execution of internal and external events for the Team. Past examples include mayoral convenings and partner summits, Team retreats, and other large-scale events. Activities will include: Identify and gather necessary resources and stakeholders to execute the event. Manage internal processes and resources necessary to produce the event (e.g., internal and external communications, invitations management, security plans, registration systems, vendor management, event design and décor, logistical plans, etc.). Support the management of the day-of event production. Manage after-event reports, evaluation, and follow-up communications. Assist in the onboarding, training, and ongoing assistance to the Team on business policies and practices. Manage human resources-related processes, including facilitating required processes for hiring and onboarding new employees, providing equipment, legislation, etc. Attend and set-up meetings as needed, including notetaking and follow-up where appropriate. Qualifications: The ideal candidate is ready to work in a high-energy, openly collaborative, and team-oriented work environment. The successful candidate will have demonstrated experience in business management, administrative support, finance or accounting, business operations, and/or events management. You may be a good fit for this role if you fit some combination of the following characteristics: You have shown that you can manage or support the delivery of both medium and large-scale projects on time and within budget. You are an adept project manager, able to motivate and hold accountable diverse, cross-functional teams. You have previous work experience on fast-paced teams with multiple priorities and objectives, and you know how to prioritize multiple simultaneous, sometimes conflicting work streams. You are extraordinarily organized and detail-oriented, with a proven track record of moving projects successfully from vision to fruition. You are comfortable interacting with high-level executives and operating in a fast-moving, sometimes ambiguous environment. You are a values-driven leader who shares our commitment to equity, resilience, and to serving the most vulnerable among us. You know how to read and work with people, facilitating large, diverse groups to reach creative solutions that work for everyone. You can get along with anyone, building relationships with a wide variety of personalities. You can manage your own time well, prioritizing the most urgent tasks and supporting others to do the same. You have a resourceful, can-do attitude that seeks to find solutions with constrained resources. You take the initiative to find new or better ways of delivering on project goals. You’re a self-starter who looks for opportunities to contribute and seeks out growth opportunities. Additionally, the ideal candidate brings experience and expertise in any combination of the following to the role: Government procurement and budgeting processes City legislative processes Budget and financial management Maintaining calendars and scheduling requests Medium- to large-scale project management Events planning and production Organizational development and operations Minimum qualifications include: Bachelor’s degree or comparable experience Approximately 2-4 years or more of executive assistance or business management experience; with a strong preference for experience in supporting a senior executive or team. Exceptional problem-solving skills with an ability to anticipate challenges and develop solutions on deadline. Ability to maintain financial records with accuracy and facilitate basic accounting and budgeting practices. Strong attention to detail. Enterprising, resourceful results-oriented approach to work. Ability to prioritize among competing needs and opportunities and manage multiple projects or work streams at the same time. Proficiency in Microsoft Office and an aptitude for learning new software and systems, including productivity tools. Ability to thoughtfully communicate, both verbally and in writing, with and respectfully engage diverse stakeholders to meet an objective.
Jul 14, 2024
Full Time
Position posted until filled: Reports to: Senior Policy Advisor to the Mayor, Strategic Partnerships and Strategic Initiatives Salary: $65,000 to $85,000 annually. (commensurate with experience) SUMMARY : The City of Atlanta Mayor’s Office seeks a business manager to support the functions of senior leaders and their teams within the Office of the Chief Policy Officer. The successful candidate will be a self-starter, with exceptional project management, administrative, financial, and communications skills. This position will provide crucial administrative and operational support for the small, but nimble, team within the Office of the Chief Policy Officer. The successful candidate will be primarily responsible for executing business and operational activities across the team’s 5+ divisions, overseeing internal administrative processes, coordinating between City departments to ensure the Office’s goals are met, and providing executive assistance to the Mayor’s Senior Policy Advisors. POSITION DESCRIPTION: The City of Atlanta Mayor’s Office seeks a business manager to support the functions of senior leaders and their teams within the Office of the Chief Policy Officer. The successful candidate will be a self-starter, with exceptional project management, administrative, financial, and communications skills. This position will provide crucial administrative and operational support for the small, but nimble, team within the Office of the Chief Policy Officer. The successful candidate will be primarily responsible for executing business and operational activities across the team’s 5+ divisions, overseeing internal administrative processes, coordinating between City departments to ensure the Office’s goals are met, and providing executive assistance to the Mayor’s Senior Policy Advisors. The successful candidate will have experience working in an office environment, performing administrative duties, and providing support to executives. Housed within the Mayor’s Office and reporting to the City’s Chief Policy Officer, the Office of the Chief Policy Officer is charged with driving meaningful progress and tangible results on the Administration’s top priorities, in partnership with City departments and external partners. Early in his administration, Mayor Andre Dickens announced the creation of this new team to lead implementation of his policy agenda under the leadership of Senior Advisor to the Mayor and Chief Policy Officer, Courtney English. This team utilizes its unique position within City government to address Atlanta’s most pressing equity challenges swiftly, strategically, and proactively. The Office includes teams focused on affordable housing, youth development and education, neighborhood empowerment and place-based change, and strategic partnerships and strategic initiatives. As a Business Manager within this Office’s team, your work will touch each of the office’s divisions, providing the operational and administrative support critical to implementing the team’s work. Assignments typically will include working directly with the Senior Policy Advisors and their teams to swiftly procure goods and services, complete human resources activities, and develop, manage, and track multiple budgets. Additionally, this person will provide Executive Assistance to several senior team members, coordinating scheduling, maintaining calendars, completing required City of Atlanta operational procedures, serving as a liaison between City departments and Office teams on business processes, and managing the prioritization of tasks and projects for Office teams. Examples may include fielding requests for meetings and drafting communication on behalf of an advisor, overseeing the necessary procurement steps to purchase goods or services for the Team, coordinating and managing Team events, and coordinating the steps needed to finalize legislation put forth from our Office. The successful candidate will have demonstrated experience in project management, administrative support, operations, executive-level communication, accounting, logistics, and/or business operations. They are detail-oriented team players willing to roll their sleeves up and dig in at a moment’s notice. The successful candidate will operate with excellence in high-stakes, high-pressure environments and be adaptable to managing multiple priorities and tasks. RESPONSIBILITIES: Under the supervision of the Senior Advisor for Strategic Partnerships and Strategic Initiatives, the Business Coordinator’s key responsibilities will include: Executive Assistance: Provide administrative and operational support to the Office of the Chief Policy Officer. The amount of support needed may vary between divisions and projects, depending on current capacities, staffing, and project needs. Initial activities and assignments may include: Provide scheduling support to Senior Policy Advisors, including scheduling meetings and communicating with external parties. Exercise discretion in committing time and evaluating needs. When needed, manage Advisors’ travel logistics and activities, including accommodations, flights, and other rentals. Coordinate calendars and prioritization in partnership with the Executive Assistant to the Chief Policy Officer and other key internal colleagues. Budget and Procurement Management: Manage critical financial and procurement processes for the Office of the Chief Policy Officer. Critical responsibilities will include: Execute required procurement processes in accordance with City code and project timelines, in coordination with Senior Policy Advisors and their teams and with relevant internal departments. Project-manage the team’s budget(s), including coordinating development of the annual budget, performing regular accounting and compliance functions, working with team leadership to ensure appropriate and balanced resourcing across divisions, and managing funding allocations. These responsibilities include maintaining financial records, funding source information, and tracking expenses. Liaise with relevant business management, financial, and procurement staff, building healthy relationships and maintaining cutting-edge knowledge of City procedures and policies. Administrative Support: Provide support in task management for Team leaders, monitoring upcoming deadlines and prioritization of tasks. Maintain an overarching, high-level project management system for the Chief Policy Officer and team, providing a “quick glance” overview of the team’s projects, portfolio, and any gaps or areas of concern. Track the team’s overall KPIs and evaluation metrics on an ongoing basis. Events Management: Support the execution of internal and external events for the Team. Past examples include mayoral convenings and partner summits, Team retreats, and other large-scale events. Activities will include: Identify and gather necessary resources and stakeholders to execute the event. Manage internal processes and resources necessary to produce the event (e.g., internal and external communications, invitations management, security plans, registration systems, vendor management, event design and décor, logistical plans, etc.). Support the management of the day-of event production. Manage after-event reports, evaluation, and follow-up communications. Assist in the onboarding, training, and ongoing assistance to the Team on business policies and practices. Manage human resources-related processes, including facilitating required processes for hiring and onboarding new employees, providing equipment, legislation, etc. Attend and set-up meetings as needed, including notetaking and follow-up where appropriate. Qualifications: The ideal candidate is ready to work in a high-energy, openly collaborative, and team-oriented work environment. The successful candidate will have demonstrated experience in business management, administrative support, finance or accounting, business operations, and/or events management. You may be a good fit for this role if you fit some combination of the following characteristics: You have shown that you can manage or support the delivery of both medium and large-scale projects on time and within budget. You are an adept project manager, able to motivate and hold accountable diverse, cross-functional teams. You have previous work experience on fast-paced teams with multiple priorities and objectives, and you know how to prioritize multiple simultaneous, sometimes conflicting work streams. You are extraordinarily organized and detail-oriented, with a proven track record of moving projects successfully from vision to fruition. You are comfortable interacting with high-level executives and operating in a fast-moving, sometimes ambiguous environment. You are a values-driven leader who shares our commitment to equity, resilience, and to serving the most vulnerable among us. You know how to read and work with people, facilitating large, diverse groups to reach creative solutions that work for everyone. You can get along with anyone, building relationships with a wide variety of personalities. You can manage your own time well, prioritizing the most urgent tasks and supporting others to do the same. You have a resourceful, can-do attitude that seeks to find solutions with constrained resources. You take the initiative to find new or better ways of delivering on project goals. You’re a self-starter who looks for opportunities to contribute and seeks out growth opportunities. Additionally, the ideal candidate brings experience and expertise in any combination of the following to the role: Government procurement and budgeting processes City legislative processes Budget and financial management Maintaining calendars and scheduling requests Medium- to large-scale project management Events planning and production Organizational development and operations Minimum qualifications include: Bachelor’s degree or comparable experience Approximately 2-4 years or more of executive assistance or business management experience; with a strong preference for experience in supporting a senior executive or team. Exceptional problem-solving skills with an ability to anticipate challenges and develop solutions on deadline. Ability to maintain financial records with accuracy and facilitate basic accounting and budgeting practices. Strong attention to detail. Enterprising, resourceful results-oriented approach to work. Ability to prioritize among competing needs and opportunities and manage multiple projects or work streams at the same time. Proficiency in Microsoft Office and an aptitude for learning new software and systems, including productivity tools. Ability to thoughtfully communicate, both verbally and in writing, with and respectfully engage diverse stakeholders to meet an objective.