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Job Description
Job Posting End Date - Applications will no longer be accepted starting
02-17-2026
Job Summary
If you experience technical issues submitting your application, please reach out to City of Orlando Human Resources at jobs@orlando.gov or 407-246-2062.
Salary:
$18.00 Hourly
About the Role
The City of Orlando’s Parks & Recreation Department is seeking a detail-oriented and customer-focused Event Assistant to support park pavilion and rental reservations across the city. This temporary/seasonal role is an excellent entry point for individuals interested in public service, event coordination, hospitality, or municipal administration.
This position is primarily office-based and focuses on customer communication, reservations, and payment processing.
What You’ll Do- Serve as a primary point of contact for park rental inquiries via phone and email
- Assist customers with selecting appropriate parks and rental spaces based on event needs
- Guide customers through the reservation process, including fees, policies, and requirements
- Process rental applications, agreements, and payments accurately and efficiently
- Maintain organized records within the City’s reservation and payment systems
- Develop working knowledge of City of Orlando parks, amenities, and rental policies
- Provide general administrative support related to rentals and special events
What We’re Looking For- Strong written and verbal communication skills
- Professional, customer-service-oriented approach
- Ability to manage multiple requests while maintaining attention to detail
- Comfortable working in an administrative, office-based environment
- Interest in event planning, hospitality, or local government
- Prior experience in customer service or administrative support is helpful, but not required
- Prior experience with reservation software such as Active, ActiveNet, or RecTrac is helpful, but not required
Why Join the City of Orlando- Gain professional experience in municipal operations and event coordination
- Work with a collaborative and supportive Parks & Recreation team
- Build transferable skills in customer service, administration, and event logistics
- Temporary/seasonal role ideal for gaining experience while exploring public service careers
Minimum Qualifications- High school diploma or equivalent required
- Two (2) years of administrative or customer service experience or an equivalent combination of education, training, and experience required
- Ability to learn and use reservation and payment software preferred
- Strong customer service skills preferred
- Bilingual (English/Spanish) skills preferred, but not required
THIS IS A PART_TIME_POSITION WITH NO GUARANTEE OF A CERTAIN NUMBER OF HOURS AND NO BENEFITS. THIS POSITION INVOLVES WORKING ON A TEMP/SEASONAL CONTRACT WHICH CAN BE RENEWED ANNUALLY BASED ON PERFORMANCE AND BUSINESS NEEED.
Important: To be eligible to proceed forward in the application process, applicants must meet the minimum qualifications listed in the position description. Please ensure your application provides details of all relevant experience related to the position. If you have questions or need clarification concerning the position or application process, please contact Human Resources at jobs@orlando.gov or 407.246.2062.
If this posting indicates a degree is required, the following experience will apply in lieu of any degree as follows:- Two (2) years of direct experience for an associate degree;
- Four (4) years of direct experience for a bachelor's degree;
- Six (6) years of direct experience for a master's degree; or
- Nine (9) years of direct experience for a doctoral degree.
- Serve as a primary point of contact for park rental inquiries via phone and email
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ABOUT THE COMPANY
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City of Orlando
Show moreOrlando, The City Beautiful
For most of Orlando’s history we’ve been the place everyone wants to visit. Today, we’re also the place where everyone wants to live and do business. List after list has Orlando as one of the fastest growing cities in America. We’re transitioning from our role as the young upstart to a more mature, global city.
This didn’t happen by accident. Together as a community, we developed a shared vision for our city focused on creating partnerships and we’ve transformed Orlando from a place that was packed with potential into a city on the rise.
Our vision ensures we are an inclusive, compassionate community that is generating jobs, becoming the most sustainable city in the nation, keeping our community safe, making it easier to get around, and increasing the quality of life. Together, we can continue realizing all our city’s potential.
Come be part of our community with the City of Orlando. -