Administrative Support III - Internal Affairs

Overview

The Admin Support Ill provides administrative support to the Police Department Internal Affairs Unit. Duties include the primary Administrator of IAPro/Blue Team Case Management System, running weekly reports, reviewing case files for accurate input of information, training new users and trouble shooting. Handles open records and subpoena requests. Primary point of contact for complaints through walk-ins, phone calls, and emails, for forwarding to intake investigator.

Responsibilities

• Manage and handle phone lines and walk-ins - forwarding to the assigned Intake Investigator

• Schedule appointments; coordinate meetings; maintain calendar; make travel arrangements

• Order office supplies

• Conduct research and compile data for annual budget

• Monitor expenditures for division budget

• Issue purchase orders for invoices and maintain records of transactions for audit purposes

• Administrator of IAPro/Blue Team Case management

• Manage and close out Use of Force, Use of Force Reported Injury, Narcan Administered, Vehicle Accident, Accidental Pepper Ball, Accidental Taser and Early Intervention/ALERTS reports

• Create new case incident types in IAPro/Blue Team for investigations and documentation

• Review case files for accurate input of information

• Update Supervisor Purviews in IAPro/Blue Team

• Maintain database of Officer off-duty work applications

• Oversee and manage records retention

• Run/Manage weekly Blue Team reports, monthly stats, and body worn camera quarterly reports

• Gather CALEA statistics and end-of-year reports

• Manage Officer Urinalysis Drug Test information and send letters of outcome

• Forward Officer discipline documentation to required offices for reporting purposes

• Send Complainants and Officers Letters of Outcome once investigation is complete

• Send closed Vehicle Accident reports to Risk Management

• Prepare Internal Affairs Case files for IA Investigators

• Train and assist Officers, Lieutenants and Captains on the Blue Team Database

• Review reports for corrections

• Handle Open Records and Subpoena requests

• Scan case files, officer drug urinalysis and off-duty applications into Laserfiche

• Submit payroll leave slips for the division

• Transcribe statements for IA Investigators

• May be asked to perform other duties as assigned

Position Type and Typical Hours of Work

• Non exempt - Full-Time

• Flexibility to work evenings, weekends, and holidays is a schedule requirement

• In the event of an emergency, employees are required to work to provide for the safety and well-being of the public, including the delivery and restoration of vital services.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified in this position. This job description is subject to change as the needs and requirements of the job change.

Minimum Qualifications

• Associate's Degree (AA/AS); or Two (2) year technical certificate

• Two (2) years of applicable job experience

Licenses and Certifications

Required

• A valid driver's license is required; successful out-of-state candidates must be able to obtain a valid Texas driver's license within 90 days of hire

Employment Testing

Employment is contingent on passing any post-offer pre-employment screening as listed below:

• Police Background Check: Yes

• Motor Vehicle Record Check: Yes

• Drug Screening: Yes

• Physical Exam: Yes

Basis of Rating

A recruitment consultant will evaluate all applications against the posted qualifications. The city may also conduct additional skill assessment tests, in addition to the panel interview.

Supplemental Information

• Any position that lists a minimum qualification for education level and/or license/certification will require the applicant to provide proof of documentation if selected for hire into the position with the City of Corpus Christi.

The City of Corpus is an Equal Opportunity Employer and complies with the Americans with Disabilities Act and Uniformed Services Employment and Reemployment Rights Act (USERRA). If you require an accommodation in order to apply for a position, please request assistance from the Human Resources Department.

Closing Date/Time: January 27, 2026

• 

• City of Corpus Christi

• 3618263332

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