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Job Description
Summary
Minimum Starting Salary: $15.0000 per hour
The City of Waco Seeks:
The City of Waco is seeking a Guest Experience Associate - PT to join our team. This individual must be a positive individual that provides our guests positive experiences. This role may process fees for admissions, retail sales, and/or food service.
Minimum Qualifications:
Required:- H.S. Diploma or GED equivalent and 1 year of customer service experience.
- Valid Texas Driver’s License upon hire.
- Texas food handler’s certificate within 90 days.
Position Overview:
Under basic supervision, provides positive guest experiences through engagement, retail sales, admissions, and/or food service to the public.
Essential Functions:- Provides prompt and courteous guest services to the public; may process fees for admissions, retail sales, and/or food service; duties may vary according to job assignment.
- Maintains cash and fund accounts and records.
- May prepare and serve food and maintain cleanliness standards; performs duties within scope of authority and training and in compliance with City policies.
- Actively contributes to positive guest experiences.
- Performs other related duties as assigned.
- Complies with all policies and standards.
- Supports the relationship between the City of Waco and the general public by demonstrating courteous and cooperative behavior when interacting with residents, visitors, and City staff; maintains confidentiality of work-related issues and City information
- Lives the City of Waco Values: equity & inclusion, excellence & innovation, integrity, people, and teamwork.
This position is not eligible for benefits. -
ABOUT THE COMPANY
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City of Waco
Show moreWaco is centrally located in the heart of Texas on the I-35 corridor midway between Dallas-Fort Worth and Austin. This progressive and diverse city with a vibrant community spirit offers major attractions, museums, recreation, and abundant shopping to more than 140,000 residents. Waco is the 25th largest city in Texas and the county seat of McLennan County.
Waco is not only briming with Texas history, economic opportunity, and a rich variety of cultural experiences, it is also a major seat of high learning within three major colleges in its city limits including Baylor University, Texas State Technical College and McLennan Community College.
The city is also the birthplace of Dr. Pepper, the Texas Ranger Hall of Fame Museum and the Texas Sports Hall of Fame. Waco boasts one of the biggest and best municipal parks in Texas, Cameron Park. While the park is located in the middle of downtown situated on the Brazos and Bosque River it hosts numerous races, triathlons, boat races and much, much more.
Governance and Organization
Waco is a home rule city with a council-manager form of government. The City Council is comprised of a Mayor, elected at-large, and five City Council members representing single-member districts, all serving two-year terms. The City Council sets the tax rate, approves the budget, appoints members to City boards and commissions, enacts City ordinances, and appoints the City Manager, City Attorney, City Secretary, and the Municipal Court Judge.
The City has a strong Financial Management Policy that guides the operation and delivery of quality City services, contributes to excellent AA+ and Aa1 bond ratings, and maintains an unassigned fund balance reserve in the General Fund equal to 28% of current year budgeted expenditures. The City of Waco has more than 1,600 employees and a total operating budget of over $400 million.
The City provides a full range of municipal services including a regional airport, animal services, building inspections, code enforcement, convention and visitors bureau, emergency management, housing and community development, economic development, fire, public health, library, municipal court, parks and recreation, planning, police, public works, Texas Ranger Hall of Fame Museum, utilities and zoo operations.
The City Council and City Manager are committed to the mission of providing exemplary municipal services for citizens and visitors in a collaborative and transparent manner while honoring the public’s trust. Waco values include providing excellent and innovative services, promoting equality and inclusion, focusing on teamwork, investing in people and always doing the right thing.
With the City of Waco, you will find our home; where everyone belongs and thrives as move forward together.
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