Austin Aviation - Airport Facility Supervisor

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At the City of Austin, we are more than just an employer-we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles - Empathy, Ethics, Excellence, Engagement, and Equity - anchors in delivering services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.

What Makes the City of Austin Special?

• Make a Difference : Join a team driving meaningful change in one of the fastest-growing cities in the nation.
  
• Value and Innovation : Work in an environment where employees are valued and innovation thrives.
  
• Competitive Benefits : Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.
  
• Retirement Security : Plan for the future with the City of Austin Employees' Retirement System.
  
• Sustainable Transportation Options : Commute easily with access to public transit and bike-friendly infrastructure.
  
• Focus on Wellness : Stay healthy through wellness programs, on-site fitness centers, and mental health support.
  
• Career Growth : Advance your skills and expertise with professional development and leadership opportunities.
  
• Modern Workspaces : Work in innovative and sustainable environments that foster collaboration and inspiration.
  

By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.

About Austin-Bergstrom International Airport

Owned by the City of Austin and operated by the Department of Aviation, Austin-Bergstrom International Airport is an economic engine, supplying over 74,000 direct and indirect jobs in the Central Texas region. Now, as we build the airport’s largest improvement program in its history, we are redefining the travel experience in one of the fastest-growing cities in the United States. This is an exciting opportunity to join the team behind Journey With AUS, the airport’s expansion and development program, where bold ideas, cutting-edge infrastructure, and a shared commitment to excellence are taking flight.

Job Description:

Airport Facility Supervisor

Purpose:

Under general direction, this position supervises personnel responsible for coordinating work and leading staff that provide facility maintenance, security, emergency services, general and detailed cleaning and disinfecting services, and moving and arranging services throughout Austin-Bergstrom International Airport (AUS) and the AUS campus.

Duties, Functions, and Responsibilities:

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

• Supervises Facility Services staff to include facility maintenance, security, emergency services, cleaning, and moving and arranging services for AUS terminals and campus.
  
• Provides information to Facility Services staff about airport operations to ensure airport and customers’ needs are met.
  
• Performs administrative duties and responsibilities including preparing correspondence; distributing information to airport tenants; and documenting inspections and maintenance of vehicles, equipment, and materials.
  
• Checks inventory to ensure appropriate inventory levels are maintained and that supplies and equipment are ordered as needed.
  
• Provides customer service by responding to requests and assisting City employees, airport tenants, and airport customers. Interacts with airport tenants, Aviation divisions, City departments, and the general public to accomplish assignments and projects, coordinate events, and resolve issues.
  
• Develops division policies, procedures, and inspection programs.
  
• Assists in the development and monitoring of the division’s budget.
  
• Stays abreast of technology and techniques related to facility services and aviation industries.
  
• Enforces department’s safety, security, and operational policies and procedures.
  

Responsibilities - Supervisor and/or Leadership Exercised:

Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal.

Knowledge, Skills, and Abilities:

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of airport janitorial processes and procedures.
  
• Knowledge of Federal Aviation Administration (FAA) and Transportation Security Administration (TSA) regulations and mandates; and City, departmental, State, and Local rules and regulations.
  
• Knowledge of FAA and TSA Security Identification Display Area (SIDA) regulations and requirements.
  
• Knowledge of Airline Baggage Hygiene procedures.
  
• Knowledge of supervisory and managerial techniques methods.
  
• Skill in establishing and maintaining collaborative working relationships with others.
  
• Skill in identifying suspicious and unusual activities.
  
• Skill in using equipment and vehicles in airport services.
  
• Ability to understand and follow oral and written instructions.
  
• Ability to communicate effectively in English.
  
• Ability to pass and maintain TSA and SIDA security requirements.
  
• Ability to train others.
  
• Ability to operate cleaning equipment or machinery, vehicle, and utilize computer software.
  
• Ability to walk and stand continuously.
  
• Ability to sit, bend, stoop, twist, climb, kneel, and crawl for periods of time.
  
• Ability to reach and stretch overhead.
  
• Ability to demonstrate repetitive hand and foot movement, finger dexterity, grasping, squeezing, and repetitive motions.
  
• Ability to carry, lift, push, and pull up to fifty (50) pounds unassisted, with occasional climbing of stairs and ladders.
  
• Ability to work in environments with exposure to vibrations, noise, mechanical and chemical hazards, fume and odor hazards, toxic waste and material hazards.
  
• Ability to work with possible contact with blood and other potentially infectious materials.
  

Minimum Qualifications:

• Graduation from an accredited high school or equivalent, plus four (4) years of experience related to janitorial services, including one (1) year of experience which was in a lead or supervisory capacity. C
  
• Completion of (30) semester college hours may substitute for one (1) year of the required work experience, up to a maximum of two (2) years.
  

Licenses and Certifications Required:

Valid Texas Class C Driver License.

Preferred Qualifications:

• Demonstrated experience supervising or leading a diverse team of custodial and janitorial staff, including the ability to proactively address and resolve workplace conflicts.
  
• Demonstrated experience and proven ability to anticipate operational needs, establish clear goals and expectations, develop measurable performance indicators, and provide effective solutions while balancing competing priorities and demands.
  
• Experience in practicing strong presentation, verbal, and written communication skills with the ability to convey information clearly and professionally to various levels of an organization.
  
• Experience in displaying effective change management skills, including the ability to guide teams through organizational and departmental transitions while maintaining engagement and operational continuity.
  

Notes to Candidate:

The Airport Facility Supervisor position will reside in Austin Aviation's Facility Services division.

This position will provide supervision to the facility service personnel that are responsible for:

• performing customer service
  
• duties that ensure a secured and safe environment which includes general and detailed cleaning maintenance for all airport facilities interior
  
• preparing the airport facilities for events and make ready service
  
• assisting airline baggage system operators with baggage handling requests
  

This position will regularly communicate with Asset Management and have a working knowledge of City of Austin and Aviation purchasing policies/procedures in order to obtain PO/DO's for goods and services from appropriate authorized vendors. This position monitors sub-contractors including contract management. This position performs administrative duties/responsibilities by preparing information for performance evaluations and disciplinary actions; completing and approving time sheets, leave time, etc.; reviewing and approving logs, forms, etc.; document the monitoring, maintenance, and repairing of vehicles, equipment, and materials; develop and generate spreadsheets, reports, etc.; conduct inventory analysis to ensure appropriate inventory levels are maintained; order supplies and equipment as needed; prepare correspondence to initiate/distribute information.

This position will perform functional duties such as providing customer service by answering questions/requests and providing assistance to City employees, airport tenants, and airport customers; interact with other divisions, departments, and the general public to accomplish assignment/projects; develop and maintain knowledge and skill in facility-related work.

Driver’s Requirement:

This position must travel between various locations as part of the regular job duties and the individual will be required to drive a City vehicle. Position will also be required to drive on the AOA.

This position requires a Valid Texas Class C Driver License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation (DRE) requisite . To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Job Offer is contingent on having a driving record that meets the City’s Driver Record Evaluation Standards.

Pre-Employment Physical:

This is a physically demanding position that will require being able to perform the following essential job functions without accommodations. This position will require consistently carrying or lifting up to 50 lbs., consistent pushing or pulling up to 50 lbs., frequent standing and walking, occasional sitting and lying, occasional climbing of stairs and ladders, repetitive motions and vibration, frequent reaching/stretching overhead, crawling, and twisting, consistent kneeling, stooping/bending, and repetitive hand/foot movement, consistent hand and finger dexterity, and grasping or squeezing for most of their workday.

Additionally, the employee will need the ability to wear the required personal protective equipment and will be exposed to noise, mechanical and chemical hazards, fume/odor hazards, toxic waste/material hazards, and contact with blood and/or other potentially infectious materials. Employees must also be able to hear, read, understand, and speak basic English to communicate with supervisors, dispatchers, and citizens.

The selected candidate will be required to complete and pass a pre-employment physical exam to be considered for this position, which includes a Functional (FC) strength/agility test.

Essential Personnel:

This position is categorized as essential personnel. Essential personnel are required to come to work during emergencies or bad weather at the airport if they are scheduled to work and, in some cases, when they are not scheduled.

Skills Assessment:

A skills assessment will be required for this position.

On-Call/Call Back Responsibilities:

Position may require on-call or call back responsibilities.

Shift Incentive:

Shift work includes shift differential incentive for evening and night shifts and weekends.

Salary:

$65,390.00 - $81,740.00

Application Information:

A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Please list your complete employment history, to include all job duties, responsibilities and employment dates on your online application. The application is an official document; incomplete applications will not be considered (i.e., “see resume” or “see LinkedIn profile”). Resumes will not be used to qualify for the position and will not be used to recommend salary. Supplemental information or changes to your application will not be accepted after the job posting closes. The responses to the supplemental questions inquiring about experience should be reflected on your application.

Veteran:

Veteran candidates will be required to provide a copy of their DD214 at the time of interview.

Criminal History Records Check:

The top candidate will be subject to a minimum 10-year criminal background check and security threat assessment.

Language:

Must have the ability to read, write, and fluently speak in English.

Work Hours:

10:00 PM - 7:00 AM, Sunday to Thursday

Hours may change according to departmental needs; work hours may include after hours, holidays, and weekend work.

Good Standing - Department/Division Postings:

Employees, in good standing, who are candidates within the department/division that the position resides in and who meet the minimum and preferred qualifications (if any) of the position will be included in the initial interview. Department/division employees must remain in good standing through the top candidate selection phase at which time the good standing status will be re-verified.

Important Note to Applicants:

Please be aware that the Job Posting Close Date reflects the final day to apply, but the posting will close at 11:59 PM the day before the date listed. All application steps, including attachments and submission, must be fully completed before that time. We also recommend that you save or print a copy of the job posting for your records. Once a posting has closed, it will no longer be viewable in the system.

Department may close this job posting at any time after 7 days.

Benefits:

Working with Aviation provides a number of health and welfare benefits see City of Austin Promotional Benefits Overview and click HERE to learn more.

See us in action: Austin-Bergstrom International Airport - AUS - YouTube .

EEO Statement for City of Austin:

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

Closing Date/Time: 2026-01-12

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• City of Austin

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