PORT HUMAN RESOURCE ANALYST (PAYROLL/BENEFITS)

Job Description

*** All completed applications for this position must be submitted online no later than 5:00 pm, on the closing date of the recruitment. PAPER APPLICATIONS WILL NOT BE ACCEPTED . Please follow all submission instructions to ensure your application is complete. Resumes will not be accepted in lieu of online applications, therefore, it is important for online applications to be completed fully. Late applications will not be accepted beyond the closing time and date for any reason, including any technical issues, such as system, browser, or computer failures, etc. ***

*** Selective Certification (Payroll/Benefits) - The eligibility list generated from this announcement will only be used to fill the current specialized (Payroll/Benefits) vacancy in the Payroll/Benefits unit in the Human Resource Department. ***
Under general supervision, the Port Human Resource Analyst performs a variety of professional duties in the administration of employee benefits/payroll programs and other special projects related to general personnel systems.

Examples of Duties

Any one position may not include all the duties listed, nor do the examples cover all the duties which may be performed. Incumbent may perform other related duties at the equivalent level.
Payroll/Benefits:

• Informs employees of their benefit options and enrolls them in plans and programs; tracks, monitors, and maintains ongoing coverage for Port employees, eligible dependents, and retirees.
• Serves as a liaison between employees, retirees, and eligible dependents and benefits vendors, including resolving contested claims, service problems, and eligibility matters, verifying and approving coverage to providers and interfacing with benefit vendors, consultants, and administrators; notifies service providers of employees and dependents who have become ineligible for coverage.
• Segregates benefits costs by Port departments, allocates charges, and reconciles the bills for PERS medical, dental claims, and administrative fees, and the Employee Assistance Program, vision care, and long term disability providers; processes requests for warrant for lump sum payments to benefit providers and forwards payments; reviews and processes payments of life insurance for beneficiaries of deceased employees; reconciles and pays PERS retirees’ medical bills; processes payments of death benefits.
• Gathers and analyzes data and financial records regarding reporting and auditing bills; prepares monthly reports of benefits costs and employee count; interacts with MIS staff to modify, enhance, develop, and produce new employee benefit information reports.
• Interprets and provides clarifying information to employees and other interested parties regarding eligibility issues and the administration of the benefits program; responds to inquiries regarding Port benefit services, policies, procedures, rules, and regulations.
• Prepares and maintains medical reimbursement records on Port retirees; maintains records on all employees on no-pay status and notifies them of the proper procedures to continue their health benefits; informs terminated employees and ineligible dependents of their rights associated with their benefits status such as COBRA rights, conversion rights, and retirement elections; processes COBRA enrollment applications, records payments, and forwards them to finance; monitors COBRA deadlines, notifies those receiving COBRA of the expiration of their coverage, and processes termination from the program.
• Composes memoranda and letters advising employees on current issues and changes regarding health benefits and requesting information to update files; prepares responses to benefits surveys.
• Sits in on meetings with management and third party benefits consultants to discuss their research on benefits packages; makes consultants aware of problems and suggests possible solutions.
• Serves as backup for the deferred compensation program in the absence of the Human Resources Supervisor, Benefits.
• Coordinates the annual Open Enrollment Information Health Fair.
• Screens and assesses proposals for new benefits packages and presents those that appear worthy of consideration to the Payroll and Benefits Supervisor.
• Interprets and explains personnel rules, regulations and procedures.
• Assists in the development of policies and procedures for personnel programs.
• Participates in special projects as assigned.

Minimum Qualifications

EDUCATION AND EXPERIENCE

This classification requires a combination of education and experience reflecting possession of the required knowledge, skills, and abilities. A typical combination would include a bachelor's degree from an accredited college or university in human resources management, business administration, public administration, industrial relations or related field PLUS two years progressively responsible experience at the level of an Assistant Port Human Resource Analyst.

An equivalent combination of education and experience may be considered.

KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of:

• The principles, practices, and techniques of public personnel administration.
• Methods of conflict resolution
• Statistical measurements and applications used in personnel.
• Legal and professional standards and procedures for the development, administration and validation of assessment instruments.
• Port/City Personnel policies and procedures.
• Laws, regulations, and programs associated with health benefits and insurance carriers.
• Basic knowledge of local, state, and federal laws and regulations applicable to personnel.

Ability to:

• Interpret and explain provisions and requirements relating to health benefits, life insurance, retirement benefits, COBRA, and other benefits programs.
• Gather data to research and resolve claims and related benefits problems
• Apply statistical measurements used in personnel.
• Work under tight deadlines and coordinate several concurrent assignments.
• Communicate effectively in oral and written format to prepare clear, concise and competent reports, correspondence and other materials in a timely manner.
• Prepare and present clear oral presentations.
• Utilize a personal computer as well as spreadsheet, database, word processing and other appropriate human resource-related software.
• Analyze complex technical problems, evaluate alternatives and make sound, independent judgments.
• Establish and maintain effective work relationships with those contacted in the performance of required duties.
• Handle stressful or sensitive situations with tact and diplomacy.

THE SELECTION PROCESS

Stage I: Application and Supplemental Questionnaire Evaluation (Pass/Fail) - The first stage in the selection process will consist of an application and supplemental questionnaire appraisal review (pass/fail). Applications submitted without a completed supplemental questionnaire will not be given further consideration. Meeting the minimum qualifications does not guarantee advancement to the next stage. Only the most suitably qualified candidates will be invited to Stage II .

Stage II: Assessment Examination (Weighted 100%) - The second stage of the selection process may consist of a combination of job-related situational project exercises and an oral panel interview designed to assess technical knowledge and any additional other KSAs. Job-related situational project exercises may consist of written exercises, performance exercises or other situational exercises that would assess the KSAs. The Assessment Examination is designed to test the applicant's overall aptitude for the position.

Candidates must achieve a scale score of 70 or more on this examination to be placed on the eligible list for employment consideration . The Port of Oakland reserves the right to modify the selection process as necessary to conform to administrative or business necessity.

ADVISORIES

Immigration and Reform Control Act: In compliance with the Immigration and Reform Act of 1986, the Port will only hire individuals who are legally authorized to work in the United States. Social Security card must be presented, and the name on it must match the name on the application.

Americans with Disabilities (“ADA”): In compliance with State and Federal Laws, the Port will employ and promote qualified individuals without regard to disability. The Port is committed to making reasonable accommodations in the selection process and in the work environment. Individuals requesting reasonable accommodations during the selection process must notify Nancy Phetdaravanh at nphetdaravanh@portoakland.com within seven (7) calendar days of the closing date of the job announcement. The Port requires applicants to provide supporting medical documentation to substantiate a request for reasonable accommodation.

The Port of Oakland is an Equal Opportunity Employer

Additional Requirements

Willingness to work overtime and on weekends occasionally to oversee and/or facilitate examinations.

The Port of Oakland requires each incumbent to successfully complete a Transportation Security Administration (“TSA”) background check, which will include a fingerprint-based Criminal History Records Check (“CHRC”) and a Security Threat Assessment (“STA”), prior to being considered for this position. This status must be maintained for the duration of employment at the Port.

The Port of Oakland'sbenefit program ranks among the best in the region for public jurisdictions and is designed to reward performance and promote a balanced lifestyle, both at the workplace and away from the workplace, for its employees and their families. The Port is committed to the health and well-being of its employees and has been recognized as a FIT-Friendly Employer by the American Heart Association.

• The Port is part of the California Public Employees Retirement System (CalPERS). CalPERS is a defined pension provided to regular full-time employees that work for the Port. The CalPERS defined pension is based on predetermined formula that factors in an employee's earnings history, tenure of service and age. The retirement formula for new hires is 2% at 62 years of age or 2.5% at 55 for with other CalPERS service and/or reciprocity.
• The Port offers retiree medical benefits for employees and dependents after 10 years of CalPERS service (including 5 years at the Port).
• The Port pays 100% of the premium cost for employees and dependent health insurance coverage not to exceed the Kaiser-HMO Family Plan; cash in lieu of medical benefit is also available.
• The Port pays 100% of the premium cost for dental and vision coverage.
• The Port pays 100% of the premium cost for Long Term Disability (LTD) coverage and reimburses employees for the State Disability Insurance.
• The Port pays 100% of the premium cost for life insurance at one-time annual salary with certain limits.
• The Port offers aDeferred Compensation Plan allowing employees to save and invest money for retirement with tax benefits.

Time Away from Work

• From 2 to 5 weeks of vacation depending on years of employment at the Port.
• 10 days of management leave for employees exempt from the Fair Labor Standards Act (FLSA).
• 1 paid Floating Holiday per year.
• 12 days of sick leave per year after three months of employment which includes 4 days of personal leave.
• 13paid holidays as well as the second half of the shift on December 24 and December 31.

Closing Date/Time: 1/9/2026 5:00 PM Pacific

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• Port of Oakland

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