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Job Description
SUMMARY DESCRIPTION
The Financial Aid Outreach Aide helps students and families learn about the financial aid options available at the college. Working under close supervision, the Aide supports outreach events, assists students with basic questions about financial aid programs, and helps promote important deadlines and resources. The role includes providing general information, helping with event setup, sharing materials, and supporting communication and follow-up efforts to encourage students to apply for aid.
REPRESENTATIVE DUTIES
The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.
Assist with financial aid outreach activities such as high school visits, community events, workshops, and campus tours.
Provide general information about financial aid programs, including FAFSA, California Dream Act Application (CADAA), the California College Promise Grant, and other basic financial aid options.
Help guide students through simple steps in the financial aid application process and connect them to staff for more complex questions.
Distribute financial aid flyers, brochures, and other promotional materials.
Help set up and clean up outreach events, tables, and displays.
Maintain simple records of event attendance, contacts, and follow-up needs.
Make reminder calls, send emails, and assist with social media postings about financial aid deadlines, workshops, and events.
Perform basic clerical tasks such as photocopying, preparing packets, filing, and entering information.
Work with other departments and community partners to support outreach activities.
Perform related duties as assigned.
QUALIFICATIONS
Knowledge of:
Basic concepts of financial aid and the purpose of FAFSA and CADAA.
General understanding of services provided by California community colleges.
Principles of customer service and effective communication.
Microsoft Office (Word, Excel) and basic computer operations.
Professional and confidential handling of student information.
Ability to:
Explain information in a friendly, helpful, and easy-to-understand way.
Communicate clearly with students, families, staff, and community members.
Work respectfully with people from many different backgrounds.
Follow directions, stay organized, and complete tasks on time.
Work well in a team and also complete tasks independently.
Maintain confidentiality and professional behavior at all times.
Adapt to different work locations and event needs.
Work occasional evenings and weekends for outreach activities.
Attend scheduled meetings and trainings.
Report to work on a regular and consistent basis, as scheduled, to assigned job.
PHYSICAL DEMANDS AND WORKING ENVIRONMENT
The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Work takes place both in an office and in the community at schools, events, and partner locations. Some events may be outdoors and in different weather conditions. Requires flexibility to work occasional evenings and weekends. Ability to lift and carry up to 25 pounds for event materials. Ability to stand and walk for extended periods during events. Frequent use of computers, phones, printers, and standard office equipment. Vision: Normal range (with or without correction); ability to read printed and digital materials. Hearing: Normal range (with or without correction) to communicate in person and over the phone.
Work Schedule: TBD - Schedule and shift vary and are subject to change in accordance with the department's needs.
Hours per Week: Up to 25
Employment Conditions and Information:
This is a short-term, temporary, hourly Non-Bargaining Unit (NBU) assignment, not to exceed 160 days and 960 hours per fiscal year (July 1 st through June 30 th ). Short-term, temporary NBU positions may only be used on an intermittent, seasonal, or project basis. Education Code Section 88003 states "Short-term employee means any person who is employed to perform a service for the district, upon the completion of which, the service required or similar services will not be extended or needed on a continuing basis.”
After successful completion of the onboarding requirements, an individual may be employed by the South Orange County Community College District (SOCCCD) as a short-term, temporary NBU employee. Employment will be on an “if and as needed” basis, as determined by the SOCCCD. The assignment may be shortened or extended at any time, due to departmental needs, with little to no notice. NBU employment is at-will, and either party may terminate this working relationship at any time. Neither party shall be required to provide any reason for the separation. NBU employees shall not have reemployment rights or recourse to petition to be reinstated.
NBU employees are limited to working in a single position for a single department and site (assignments are onsite only).
NBU employees are paid on a monthly basis. The payroll reporting period is from the 1 st of the month to the last day of the month. NBU employees are paid on the 10th of the following month.
Example : For the following reporting period: January 1 st through January 31 st , the NBU employee will be paid on February 10 th .
NBU employees who work more than 1000 hours per fiscal year are required to contribute to the California Public Employees Retirement System (CalPERS), through payroll deduction. The SOCCCD does not intend to employ NBU employees for more than 960 hours during any fiscal year.
Closing Date/Time: Fri, 09 Jan 2026 -
ABOUT THE COMPANY
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South Orange County Community College District
Show moreAbout the District
South Orange County Community College District encompasses 382 square miles in south Orange County serving over 909,000 residents in 26 communities. We know that higher education is directly linked to quality of life and economic vitality. We have helped generations of families achieve their educational and career goals since 1967.
Distinguished faculty from Saddleback College and Irvine Valley College provide students with rigorous academic classes to prepare them for transfer to four-year colleges and universities, basic skills attainment, or career technical training. Our newest campus, the Advanced Technology & Education Park (ATEP), opened in 2007 and offers courses from our two colleges with a focus on workforce development and career technical skills. Emeritus Institutes and community education programs at our colleges offer lifelong learning opportunities for community members of all ages.
The District is governed by a seven-member elected Board of Trustees and the district's chief executive officer is the Chancellor.
District Services provides centralized administrative services to our three campuses. Executive offices include: Chancellor and Trustee Services, Business Services, Technology and Learning Services, Human Resources, and Public Affairs. These departments provide accounting, benefits, facilities planning, fiscal services, human resources, information technology, institutional research and planning, payroll, public affairs, purchasing, risk management, and warehouse/mailroom services to our district.
The district continually assesses the effectiveness of its services through district-wide surveys, shared governance committees and task forces that are established to accomplish specific projects. Strategic planning has become an essential tool for guiding our direction and assuring compliance with accreditation standards.
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