Head, Election and Document Processing Services

Position/Program Information

EXAM NUMBER:
E1205O

TYPE OF RECRUITMENT:

We welcome applications from anyone.

FILING PERIOD:

The application filing period will begin Monday, November 24, 2025 at 8:00 am (PT) - Continuous. We will keep accepting applications until the position is filled. The application window may close unexpectedly once we have enough qualified candidates.

WHY WORK FOR US?

With more than 10 million residents, Los Angeles County is the most populous county in the nation! We are the largest employer in Southern California, with over 116,000 employees in more than 38 Departments providing vital public services as diverse as law enforcement, property assessment, public health protection, water conservation, cultural activities and many more.

We are dedicated professionals committed to preserving the dignity and integrity of the workplace as well as protecting the rights of each employee. The County has over 2,300 different job descriptions, offering a lifetime of opportunities and careers! We offer one of the strongest public-sector benefits packages in the country. Join us and discover a rich selection of health care options, robust retirement plans and the flexibility to work, relax and rejuvenate as you reach your fullest personal and professional potential.

At the Registrar-Recorder/County Clerk (RR/CC), our mission is to serve the County of Los Angeles with fair, accessible, and transparent records management and election services. We take pride in encouraging a workplace culture built on accountability, professionalism, integrity, respect, and equity.

Now is your chance to be part of a dynamic team of dedicated professionals-apply today and make a difference!

OUT-OF-CLASS:

For LA County Employees Only: If you performed work that differs from the duties described in your class specification and you believe qualifies you for this opportunity, we will need to receive proof that you were officially recognized for doing that work by your department. This proof should be in the form of Verification of Experience Letter, signed by your Departmental Human Resources Manager/Division Head/etc. This must be provided by seven (7) calendar days from the date of application submission. That letter will be reviewed, verified, and approved if appropriate. If we don't receive that proof from you, then we cannot consider this type of experience.

WITHHOLDS:
No Withholds will be allowed. Required experience must be fully met at the time of filing and clearly indicated on the application.

WHAT DOES A HEAD, ELECTION AND DOCUMENT PROCESSING SERVICES DO?
A Head, Election and Document Processing Services reports to a Division Manager or Assistant Division Manager and is distinguished by their responsibility for supervising, through subordinate supervisors, a specialized section engaged in performing election services or recording, maintaining, processing or microfilming documents filed with the Registrar-Recorder/County Clerk. Incumbents must have an extensive knowledge of the laws, policies, procedures, and operations related to elections and the processing of documents in order to issue instructions or interpret such laws and policies in unusual or complex situations. They should also demonstrate strong interpersonal skills, including the ability to communicate with tact and professionalism when working with the public, as well as a solid understanding of supervisory principles.

Essential Job Functions

Essential duties include, but are not limited to:
Plans, directs, assigns, and evaluates through subordinate supervisors, the work of a section responsible for election or recording services.

Gives advice or instruction to individual employees on both work and administrative matters; resolves technical work problems not covered by precedents or established policies.

Studies issues in quality and quantity of work and operating effectiveness and takes or recommends necessary corrective action; recommends individual procedures and practices and supervises the implementation of approved changes.

Writes workflow/office procedures and policies; creates and generates various reports related to office functions and work productivity.

Resolves personnel and public relations problems referred by line supervisors. Interprets and explains to subordinates the application of directives and legislative changes.

Directs the preparation of reports, business correspondence and budget requests and justifications.

Interviews and hires personnel and coordinates with the Personnel Office the cutbacks and increases caused by a varying workload which may include a large number of recurrent employees. Monitors staffing levels and identifies individual skills.

Participates in the planning and execution of training programs for employees; coordinates a continuing educational program for all general and specialized jobs within the division.

Implements minor disciplinary measures and recommends higher level disciplinary action in accordance with County policies.

Requirements

REQUIREMENTS TO QUALIFY:
Five (5) years of full-time office clerical experience*, three (3) years of which must have been in a highly specialized ** or supervisory clerical**** capacity, responsible for election services***** or in the examination or processing of a variety of vital records or legal documents for recordation or filing******.

License:
A valid California Class “C” Driver License or the ability to use an alternative method of transportation when needed to carry out job-related functions.

Physical Class:
Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.

Veteran’s Credit:
If you are a veteran, you may be eligible for veteran’s credit, which is an additional 10% of the total points added to a passing score. We will need a copy of your form DD214 to review, so please include that with your application or email it to the exam analyst at RRCCExams@rrcc.lacounty.gov as soon as possible so, if you are eligible for veteran’s credit, we can include it before the list is available.

SPECIAL REQUIREMENT INFORMATION:*Experience is evaluated on the basis of a verifiable 40-hour per week. Work performed part-time will not be prorated or accepted for this examination.

**Highly Specialized Clerical is defined as, clerical experience at the senior level*** with extensive knowledge of program related areas, processes and procedures, and experience in a specific subject matter. Los Angeles County classifications with highly specialized clerical capacity include, but are not limited to: Senior Clerk, Senior Typist Clerk, etc.

***Clerical experience at the Senior level is defined as performing more complex and specialized clerical duties than those assigned to a journey-level class, requiring a thorough knowledge of departmental or program operations, polices, and procedures.

****Supervisory Clerical is defined as having technical and administrative responsibility for the supervision of at least three (3) subordinate clerical staff. The responsibilities delegated to a supervisory position are to direct employees and ensure the satisfactory performance of work objectives. Los Angeles County classifications with supervisory clerical capacity include, but are not limited to: Supervising Clerk, Supervising Typist Clerk, etc.

*****Election services is defined as preparing, processing and/or coordinating services or activities relating to elections requiring the knowledge, interpretation, and application of federal, state, and local law and regulations.

******Examination or processing of vital or legal documents for recordation and/or filing is defined as examining legal documents pertaining to real or personal property (e.g., deeds, deeds of trust, leases, homesteads and conveyances) or vital records (e.g., birth and death certificates, marriage licenses, or other pertinent documents) by reviewing their contents and referring to manuals and legal statutes, in order to resolve their acceptability for recording in the public records.

Additional Information

EXAMINATION CONTENT:

TRAINING AND EXPERIENCE (T&E) EVALUATION: This examination will consist of an evaluation of experience and responses to the supplemental questionnaire and assign a score based on a standardized scoring system. This assessment is worth 100% of your score.

Additional points will be awarded for each additional year of highly specialized** or supervisory clerical*** experience demonstrated in the Supplemental Questionnaire.

Applicants must receive a passing score of 70% or higher on the assessment to be added to the list.

Eligibility and Vacancy Information:

Applicants who passed the assessment are placed on a list in the order of their score group for a period of six (6) months. Applications will be processed as they are received and added to the list accordingly. We will use this list to fill vacancies in the RR/CC as they occur. Appointees may be required to work any shift, including evenings, weekends, and holidays.

Application and Filing Information:

We only accept applications filed online. Applications submitted by U.S. Mail, Fax, or in person will not be accepted. Apply online by clicking on the "Apply" green button at the top right of this posting. This website can also be used to get application status updates.

Please fill out the application completely. Provide relevant job experience including employer's name and address, position/payroll title, beginning and ending dates, and description of work performed.

We may verify information included in the application at any point during the examination and hiring process, including after an appointment has been made. Falsification of information could result in refusal of application or rescission of appointment. Copying verbiage from the requirements or class specification as your work experience will not be sufficient to demonstrate meeting the requirements. Doing so may result in an incomplete application and may lead to disqualification.

PASSING THIS EXAMINATION AND BEING PLACED ON THE ELIGIBLE LIST DOES NOT GUARANTEE AN OFFER OF EMPLOYMENT.

Social Security Information:
Federal law requires that all employed persons have a Social Security Number, so please include yours when applying.

No Sharing of User ID and Passwords:
All applicants must file their application online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record.

Computer and Internet Access at Public Libraries: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County.

Anti-Racism, Diversity, and Inclusion (ARDI):
The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. RRCC is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst races. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices.

CONTACT INFORMATION:

For assistance, please contact us using the following information:

DEPARTMENT CONTACT NAME: Rena Kamasawa
DEPARTMENT CONTACT PHONE: (562) 462-2297
DEPARTMENT CONTACT EMAIL: RRCCExams@rrcc.lacounty.gov

CALIFORNIA RELAY SERVICES PHONE: (800)-735-2922

TELETYPE PHONE: (800)-735-2929
TESTING ACCOMMODATION COORDINATOR: (562) 462-2297

For detailed information, please click here

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• Los Angeles County

• (800) 970-5478

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