Temporary - Program Specialist (Part Time - Austin Equity and Inclusion)

JOIN THE CITY OF AUSTIN TEAM

At the City of Austin, we are more than just an employer-we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles - Empathy, Ethics, Excellence, Engagement, and Equity - anchors in delivering services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.

What Makes the City of Austin Special?

• Make a Difference : Join a team driving meaningful change in one of the fastest-growing cities in the nation.
  
• Value and Innovation : Work in an environment where employees are valued and innovation thrives.
  
• Competitive Benefits : Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.
  
• Retirement Security : Plan for the future with the City of Austin Employees' Retirement System.
  
• Sustainable Transportation Options : Commute easily with access to public transit and bike-friendly infrastructure.
  
• Focus on Wellness : Stay healthy through wellness programs, on-site fitness centers, and mental health support.
  
• Career Growth : Advance your skills and expertise with professional development and leadership opportunities.
  
• Modern Workspaces : Work in innovative and sustainable environments that foster collaboration and inspiration.
  

By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.

Under the direction of the City of Austin’s Human Rights Officer, this position will support the We All Belong Campaign, engage in community engagement, and will manage the Anti Hate dashboard. This position will work to inform the public on ways to report hate incidents and will manage events throughout the City of Austin that align with anti-hate.

Job Description:

Purpose:

Under general supervision, conducts intake, screening, investigation, conciliation, settlement, and recommends resolution of quality improvement of departmental programs.

Job Description Summary:

Austin Equity and Inclusion - Human Rights Division champions the fundamental rights and freedoms of all Austinites through a proactive, human-centered approach grounded in dignity, safety, and belonging. The division works to expand access to services, promote inclusion, and eliminate systemic barriers. provides leadership, guidance, and insight on equity to improve the quality of life for Austinites. The Department strives to achieve the Office vision of making Austin the most livable city in the nation for all while building and sustaining a culture of equity across the city.

Duties, Functions and Responsibilities:

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

• Monitor department/program quality indicators.
  
• Coordinate with other agencies/personnel for certain aspects of mutual research or investigation.
  
• Counsel/facilitate interventions for the prevention of errors involving department/program plans.
  
• Prepare training plans and documents, train staff regarding program implementation as directed.
  
• Follow up on client or customer complaints (e.g. 'hot line' calls or CAF's).
  
• Conduct fact finding and/or informational survey by interview or other means.
  
• Conduct investigations for department/program plan.
  
• Conduct checks of department/program sites (i.e. clinics, offices) to assure compliance with policies and procedures.
  
• Research information as requested and/or needed.
  
• Compile data and write informational reports.
  
• Perform tasks related to department/program surveying and reporting.
  

Responsibilities - Supervisor and/or Leadership Exercised:

None.

Knowledge, Skills, and Abilities:

M ust possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of city practice, policy, procedure, statutes, ordinances, planning and program implementation.
  
• Knowledge of organization and administration of applicable department mission.
  
• Skill in oral and written communication.
  
• Skill in using computers and related software applications.
  
• Skill in handling multiple tasks and prioritizing.
  
• Skill in handling conflict and uncertain situations.
  
• Skill in data analysis and problem solving.
  
• Ability to work with frequent interruptions and changes in priorities.
  
• Ability to train others.
  
• Ability to quickly recognize and analyze irregular events.
  
• Ability to establish and maintain effective communication and working relationships with city employees and the public
  

Minimum Qualifications:

• Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Business Administration or in a field related to the job, plus three (3) years of related experience.
  
• Experience may substitute for education up to a maximum of four (4) years
  

Licenses and Certifications Required:

• Valid Texas Driver License
  

Preferred Qualifications:

• Experience in human rights and equity work
  
• Experience with ArcGIS or similar dashboard skill set in managing and collecting data
  
• Experience with community engagement and strategic planning
  

Notes to Candidate:

Specific Job Details

• Support the We All Belong initiative by coordinating and implementing inclusive community engagement activities-organizing events, listening sessions, and outreach efforts to build trust and participation among diverse residents; proactively connect with community partners, advocacy groups, and neighborhood associations; attend and document community meetings to capture input and identify themes; and ensure accessibility, translation, and representation of historically underrepresented voices in all engagement efforts.
  
• Manage and maintain initiative-related data systems and dashboards by collecting, organizing, and updating engagement and participation metrics; support development of user-friendly dashboards (e.g., Power BI, Tableau, or similar tools) to visualize program impact; troubleshoot and resolve basic technical issues with virtual meetings or online tools; collaborate with IT or communications teams to ensure data accuracy, accessibility, and transparency; and assist in generating visuals or reports that translate data insights into meaningful, community-focused outcomes.
  
• Contribute to clear, consistent, and inclusive communication efforts for the We All Belong initiative-drafting reports, summaries, newsletters, and presentation materials for internal and public audiences; maintaining alignment with the City’s equity and inclusion messaging; assisting with development of outreach content and updates for digital platforms; and supporting documentation and evaluation of engagement activities to inform future strategies and share progress with leadership and the community.
  

Austin Equity and Inclusion is hiring a part time temporary Program Specialist within the Human Rights Division. This position will be responsible for equity work with the We All Belong Campaign and the Anti Hate dashboard.

• The We All Belong Campaign, powered by Austin Against Hate, connects with community partners committed to ending hate and bias. This position will support the data and management of the We All Belong website where acts of hate can be reported, website visitors can explore Austin police data, and visitors can learn more about how to participate in events - click here for more information https://austin-against-hate-austin.hub.arcgis.com/
  
• The Anti Hate dashboard - this position will act as the lead for the Anti Hate dashboard which is an ArcGIS based platform for reporting hate incidents. This will include informing the public of the dashboard and how it works in the form by engaging with the community.
  
• Planning and hosting monthly events to foster belonging.
  

Austin Equity and Inclusion enforce local fair employment and fair housing ordinances under contract with the U.S. Equal Employment Opportunity Commission and the U.S. Department of Housing and Urban Development (HUD). The Department leads the equity assessment process and provides consultation to identify and address current and emerging equity and inclusion issues, guiding departments in the development, implementation, and evaluation of policies, practices, and programs addressing their impacts on equity.

The Department works strategically to promote visibility, transparency, accountability, and responsibility, with the primary goal of ensuring fair treatment for all individuals in the areas of Employment, Housing, Fair Chance, Title VI, Title II, Veteran Services and Public Accommodations.

When completing the City of Austin employment application:

The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history.

• Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications.
  
• A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job titles and employment dates for all jobs you wish to be considered. Describe your specific experience for each position. Include all job duties, responsibilities, and employment dates.
  
• A résumé is required but will not substitute for a complete employment application. Please include contact information from previous employers.
  
• A cover letter is also required. In the cover letter candidates should describe, in concise detail, their interest in this position and highlight any prior experience that is relevant to this position.
  

Benefits:

Working with the City of Austin provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities, and more. Please click HERE for more information.

Salary: $22.05 per hour

Location: One Texas Center, 505 Barton Springs Road, Suite 500, Austin, TX 78704

Hours : Monday - Friday, 20 hours a week - Part Time position

Important Note to Applicants:
Please be aware that the Job Posting Close Date reflects the final day to apply, but the posting will close at 11:59 PM the day before the date listed. All application steps, including attachments and submission, must be fully completed before that time.

We also recommend that you save or print a copy of the job posting for your records. Once a posting has closed, it will no longer be viewable in the system.

EEO Statement for City of Austin:

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

Closing Date/Time: 2025-12-10

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• City of Austin

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