Community Services Officer II

Position Information

Bring your law enforcement-focused customer service expertise to the Sonoma County Sheriff's Office.

Starting salary up to $37.66/hour ($ 78,600.94 /year) and a competitive total compensation package!*

What We Offer

Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including:

• Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year
• County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options
• Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement health insurance/benefits
• Retirement - A pension fully integrated with Social Security
• Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment
• Additional Benefits: Excellent dental, vision, disability, life insurance, employee assistance program, professional development, and more
• Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education

Join Our Team
The Sonoma County Sheriff's Office is committed to providing professional, firm, fair, and compassionate public safety services with integrity and respect. Within the Property/Evidence Unit, our team of Community Services Officers, led by a Law Enforcement Services Specialist Supervisor, works together to ensure the secure handling and control of all property and evidence in the Office’s custody. The primary goal is to maintain the integrity of evidence to support criminal investigations, enabling the successful prosecution of offenders and the exoneration of the innocent.

The Unit's Community Services Officers are responsible for receiving, cataloging, safely storing, transporting, and maintaining the integrity of evidence, found property, and items held for safekeeping. Once a case is adjudicated, they are legally obligated to return property to its rightful owner or facilitate its lawful disposition. They work closely with sworn personnel, attorneys, the public, and external law enforcement agencies to ensure compliance with all applicable laws and departmental policies regarding the storage, release, and disposal of property and evidence.

What You Bring

As our ideal Community Services Officer II candidate, you are an adaptable, proactive professional who can think critically under pressure and recognize the vital role you play in the criminal justice system-particularly in how your actions can directly impact case outcomes. Additionally, you bring your:

• Experience receiving, inventorying, safeguarding, sorting, and handling property and evidence
• Foundational understanding of local, state, and federal laws governing the release and disposal of property and evidence
• Record keeping experience and knowledge of modern office practices, including proficiency in Microsoft Office and managing multi-line phone systems
• Considerable knowledge of health and safety considerations related to the proper handling, storage, and disposal of hazardous materials, including but not limited to firearms and narcotics
• Exceptional customer service skills and ability to support and de-escalate interactions with internal and external clients who may have diverse communication styles and varying levels of difficulty
• Ability to remain calm, patient, and empathetic in high-pressure or emotionally charged situations

Working Conditions

Community Services Officers work outdoors and indoors and are required to wear a uniform. Shifts are typically Monday through Friday from 0700 to 1700, with observed Holidays off. The work requires traveling by car to other agencies, firearm dealers, and off-site disposal facilities. The position frequently researches case files detailing disturbing criminal acts, homicide, molestation, rape, sex trafficking, etc. Community Services Officers have access to property and evidence that may include large sums of money, collector’s coins, expensive tools, jewelry, drugs, firearms, etc., and they access, store, and remove items stored in freezers, kept at +/- 5 degrees Fahrenheit. The position may be exposed to harsh chemicals, narcotics, and bodily fluids. The work may also involve working in confined storage spaces utilizing ladders and a man-lift, up to 12 feet high at the top shelves.

*Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Service Employees International Union Local 1021 Memorandum Of Understanding (SEIU MOU) and our Employee Benefits Directory .
This recruitment is being conducted to fill a Community Services Officer II position in the Sheriff's Office. This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment.
Application submissions require the Supplemental Questionnaire to be completed.

Minimum Qualifications

Any combination of education, training, and experience, which would provide the opportunity to acquire the knowledge and abilities listed.

Normally, a High School Diploma or equivalent and one year of experience in a position that is comparable to that of Community Services Officer I with the County of Sonoma. Academic coursework in law enforcement or a closely related field is highly desirable.

License: Possession of a valid driver’s license at the appropriate level including necessary special endorsements, as required by the State of California to perform the essential job functions of the position.

The positions advertised on this announcement require possession of a valid California Driver’s License.

Background Requirements: Applicants must successfully complete a thorough background investigation including a polygraph examination. Applicants who have been convicted of a felony in this state or any other state or in any federal jurisdiction, or of any offense in any other state or in any federal jurisdiction, which would have been a felony if committed in California, or are under formal probation may be subject to disqualification for this class.

Knowledge, Skills, and Abilities

Working knowledge of: function, organization, purpose and procedures of law enforcement and/or public safety agencies; basic laws, codes, ordinances, processes, techniques, rules, regulations, and practices pertaining to area of assignment; principles and procedures related to department policies, procedures, legal, court, and law enforcement documents and reports; local resources and services for referrals; crime/court report writing; modern office routines and equipment, record keeping, and filing; techniques of receiving, storing, inventorying, safeguarding, delivering, and disposing of property; basic arithmetic; local geography; English grammar, spelling, and punctuation.

Ability to: apply basic laws, codes, ordinances, processes, techniques, rules, regulations, and practices pertaining to area of assignment; interpret and apply department policies and procedures; interpret legal, court, and law enforcement documents and reports; work, communicate effectively, and demonstrate effective interpersonal skills and sensitivity with the general public, outside agencies, department personnel, etc.; obtain accurate and detailed information in person or by telephone; follow written and oral instructions; make decisions in routine procedural matters without immediate supervision; read, correct, prepare, and maintain accurate and concise records and reports; work under stress and in emergency situations; exercise judgment and discretion in sensitive situations and in analyzing and resolving problems; speak before public groups; work in contact with and oversee inmate/probation workers; obtain information, enter data, develop correspondence, etc. in modern software programs.

Selection Procedure & Some Helpful Tips When Applying

• Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process.
• You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions.
• You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately.
• Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification.

Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process.

Application submissions require the Supplemental Questionnaire be completed.

Responses to supplemental questions maybe scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient and therefore may not be scored.

The selection procedure will consist of the following examination:

An Application and Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Personally identifiable information (PII) is removed from the standard application fields and applicable attachments. This PII blind screening practice redacts a candidate’s personal information that could potentially influence or bias the scoring process. Personal information includes the applicant’s name, former last name, address, phone number, email, driver's license number, school name, education start and end dates, age, date of birth, gender, and race. This PII blind screening practice helps contribute to a fair and equitable examination process.

Each applicant will be evaluated based on the following criteria:

• Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions.

Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application and Supplemental Questionnaire Appraisal Examination which evaluates the education, training, experience, skills, knowledge, abilities, and other qualifications that you demonstrate in your application and/or response to the supplemental questionnaire. Please be aware that resumes and cover letters are not typically evaluated in the Application and Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates.

Additional Information

Being part of the Sheriff's Office and being expected to keep the public safe requires a thorough background investigation process. This process includes an assessment of prior work history, verifying educational experiences, court reports, public records searches, and understanding past patterns relating to drug usage, financial patterns, etc. This entails gathering a significant amount of information from job candidates and speaking to former employers, friends, family members, etc. Polygraphs, drug tests, and medical and physical examinations are also part of this process. Candidates must be honest and forthcoming about information that may arise during the background process. Deception during any portion of this process is grounds for disqualification, even after employment. This process can take anywhere from 3-5 months. Many factors are taken into consideration and one should not assume a credit issue or prior drug use is automatically disqualifying. Candidates will be given the opportunity to present mitigating information they feel should be considered. You are encouraged to be as responsive as possible while this process is taking place to help expedite the timeline, and we encourage you to stay patient and interested in this great career opportunity while this process is taking place.

You may also review the Job Classification Screening Schedule to determine the requirements for this position.

Please read the Sheriff's Office Pre-Employment Drug Use Guidelines for further information.

How to Apply

Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be received by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted.

The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need.

HR Analyst: KK

HR Technician: VH

Important Note: Benefits described herein do not apply to Extra Help positions.

County of Sonoma Benefits: General*

These are some of the excellent benefits the County offers:

Paid Time Off: Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment.

Health Plan: Choose from nine health plans (three HMOs, three deductible HMOs, and three HSA-qualifying plans) with a generous County contribution to the premium (the contribution amount varies by bargaining unit). For more information, please see the appropriate MOU.

Retirement: Fully integrated with Social Security. For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired .

IRS 457 Plan: Pre-tax employee contribution up to the IRS annual maximum.

Retiree Medical: County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits.

Student Loan Debt Relief: County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education.

Plus, excellent dental, vision, disability, life insurance, professional development, and more.

For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331. Additional details about benefit and compensation packages can be found in the MOUs located at Labor Agreements & Salary Resolution . For specific information about health and welfare benefits, including plan options, coverage, and premium amounts, go to Human Resources or contact the Human Resources' Risk Management-Benefits Office at benefits@sonomacounty.gov or (707) 565-2900.

*Important Notes: Benefits described herein do not represent a contract and may be changed without notice.

Closing Date/Time: 11/25/2025 11:59 PM Pacific

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• County of Sonoma

• 707-565-8059

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