Principal Community Services Supervisor

Job Summary

The current vacancy is located at Virginia Avenue Park within the Housing & Human Services Department. Virginia Avenue Park (VAP) serves as a hub for community-based programs that promote the wellbeing of residents of Santa Monica, particularly those that reside and go to school in the Pico Neighborhood. VAP provides an array of programs, workshops, classes, services, and events for youth, teens, their families, and other Santa Monica households.

The ideal candidate will place a strong emphasis on principles of cultural competency, service coordination across providers, and youth development. The VAP Principal Supervisor will serve as a liaison between community members and other stakeholders. Strong leadership, interpersonal, and communication skills are vital to the success of this position. Bilingual proficiency (English/Spanish) is required.

NOTE: The eligibility list resulting from this recruitment will be used to fill all vacancies that occur in the City during the life of the list.

Job Summary: Oversees community services offered to the public by the City; supervises a range of programs that offer educational, cultural and recreational activities and events to the public; oversees program development and program evaluation activities to ensure the delivery of responsive and effective community services programs.

Representative Duties

(Duties may vary depending upon assignment.)

Develops, directs, supervises and promotes one or more major community services that offer a variety of educational, cultural, recreational, social, human service, and community outreach programs to the public.

Determines annual staffing levels (including the use of volunteer resources) and develops and controls annual operating budgets for programs.

Develops annual program work plans including a master calendar of events and activities.

Develops and oversees new program initiatives to meet critical community needs.

Analyzes and identifies revenue-producing opportunities for programs; identifies community resources, including volunteers, to support programs; develops and implements fundraising strategies and assigns fundraising activities to program staff as appropriate; prepares or assists in the preparation of grant applications.

Supervises program staff; oversees the development and implementation of staff training programs to ensure a high level of customer service to program participants.

Develops program standards and monitors and evaluates overall program effectiveness; makes recommendations to division head on needed changes in program direction and content.

Oversees the general operations and maintenance of facilities that support community service programs at one or multiple sites; develops policies of operation; identifies preventative and emergency maintenance needs and capital improvements, and makes recommendations to division head; may oversee daily facility operations; may review and submit work requests.

Represents programs to the public and community groups; staffs program advisory boards; may staff non-profit boards of directors.

Handles sensitive community/participant complaints and responds to inquiries.

Conducts studies and surveys, maintains and analyzes records and prepares a variety of reports including financial and grant reports, customer satisfaction reports, and quarterly reports to the Recreation and Parks Commission.

May chair a park-based staff team from different divisions and departments.

Performs other duties as assigned.

Requirements

KNOWLEDGE, SKILLS, AND ABILITIES

Note:The specific knowledge, abilities, and skills may vary depending upon assignment.

Knowledge of:

Principles and practices of community service, or recreation administration

Principles of program development and programming for community service programs

Community outreach strategies

Principles of facility management

Principles of community event management

Fundraising strategies and grant proposal writing techniques

Principles of grant management

Principles of budget development and management

Supervisory principles, practices and techniques

Multi-cultural outreach strategies, especially those for traditionally under-served members of the community

Ability to:

Plan, manage and direct a variety of community service programs and activities

Evaluate and administer community services, including a variety of programs, activities and events simultaneously

Conduct fundraising activities

Promote community participation in programs

Prepare and present clear and concise oral and written reports and recommendations

Provide staff support to advisory committees and prepare agendas and minutes

Establish and maintain effective working relationships with a variety of individuals

including inter-program and inter-divisional staff committees within the City; other

government officials, community groups, boards and commissions and the public

Coordinate programs with other community groups and agencies

Provide customer service

Work with persons from diverse social cultural, and economic backgrounds as well as a variety of work styles, personalities and approaches

Select, train and supervise staff

Skill in:

Dealing with the public

Leadership and supervision

Working cooperatively with community groups

Using a personal computer and applicable software applications

Writing reports and correspondence

REQUIREMENTS

Minimum Qualifications:

Education: Graduation from an accredited college with a bachelor's degree. Additional relevant work experience may substitute for the required education on a year for year basis. 30 semester units is equivalent to one year of education.

Experience: Four years of recent, paid responsible paid experience developing, organizing and supervising community service programs, including at least two years in program management and staff supervision. Bilingual skills may be required depending upon the job assignment.

Licenses and Certificates:

Possession of a valid Class "C" driver's license or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Successful completion of State of California approved courses in food services, sanitation and food service management within one year of hire, if appropriate. Possession of a valid cardiopulmonary resuscitation and first aid certificates within six months of hire.

Supplemental Information

How to Apply:

Applicants must submit a clear, concise, completed on-line City Application along with any required supplemental application materials with the Human Resources Department by the filing deadline. If you do not submit your on-line application by the filing deadline, you will not be considered for this position. Please note, applications may be rejected if incomplete. Resumes, CVs and cover letters are not reviewed as part of the application screening process.

You must attach a copy of your college level transcripts or diploma to your online application. Applicants who indicate receipt of college level coursework or degree from a foreign institution must provide United States credential equivalency verification along with a copy of your college diploma/transcripts. All materials must be received in the Human Resources Department no later than the filing deadline. Failure to do so may result in your application being evaluated without the education being considered.

Selection Process:

All applicants must submit clear, concise and complete information regarding your work history and qualifications for the position. All applicants will be reviewed and only those applicants determined to be most qualified on the basis of experience, training and education, as submitted, will be invited to participate further in the selection process.

Testing may consist of a combination of any of the following and is subject to change as needs dictate:

Training and Experience Evaluation
Writing Project

Oral Interview

If three or more qualified City employees apply and pass the examination, a promotional list will be established in addition to an open-competitive list. If fewer than three qualified City employees pass the examination, the appointing authority, in accordance with the City's civil service rules and regulations, can decline to use a promotional list, in which case a promotional list will not be established for this position.

Background Investigation:

Candidates who have successfully completed all prior phases of the selection process will be subject to a thorough background investigation.

Inclusion & Diversity Statement

The City of Santa Monica is a progressive, inclusive and culturally rich community. As leaders in public service, we strive to be an employer of choice by attracting and retaining a highly talented workforce where people of diverse races, religions, cultures and lifestyles thrive. Our goal is to create a welcoming and inclusive environment where our staff are empowered to perform at their highest level and where their differences make a positive impact.

The City is an equal opportunity employer and strives to build balanced teams from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, disability, genetic information, veteran status, or any other status protected under federal, state and/or local law. We aim to create a workplace that celebrates and embraces the diversity of our employees. Join us!

Special assistance with the application and examination process is available, upon request, for persons with disabilities. Call (310) 458-8246, TDD (310) 458-8696 (Hearing Impaired Only).

Please note the request for reasonable accommodations must be made to Human Resources at least three work days prior to the examination.

WORKING CONDITIONS

Work is routinely performed indoors in a home office or work office setting in accordance with the City’s Hybrid Workplace Policy. Office work may require sitting for prolonged periods of time and using a computer keyboard, mouse and screen. Off-site assignments and irregular work hours are frequently required. Position may require working in the evening to attend City Council, City commission and board meetings for a range of community meetings at various sites in the community.

The City's liberal fringe benefits for full-time employment include sick leave, holiday and vacation pay, the Public Employees Retirement System, medical, dental and vision insurance, credit union, deferred compensation, tuition reimbursement, Dependent Care Assistance Plan and priority enrollment consideration at Hill & Dale Family Learning Center, Marine Park Child Development Center, and Santa Monica Early Childhood Lab School.

Closing Date/Time: 12/5/2025 5:00 PM Pacific

Please mention you found this employment opportunity on the CareersInGovernment.com job board.

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