Aviation - Temporary Airport Airside Operations Supervisor, Ramp Control

JOIN THE CITY OF AUSTIN TEAM

At the City of Austin, we are more than just an employer-we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles - Empathy, Ethics, Excellence, Engagement, and Equity - anchors in delivering services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.

What Makes the City of Austin Special?

• Make a Difference : Join a team driving meaningful change in one of the fastest-growing cities in the nation.
  
• Value and Innovation : Work in an environment where employees are valued and innovation thrives.
  
• Competitive Benefits : Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.
  
• Retirement Security : Plan for the future with the City of Austin Employees' Retirement System.
  
• Sustainable Transportation Options : Commute easily with access to public transit and bike-friendly infrastructure.
  
• Focus on Wellness : Stay healthy through wellness programs, on-site fitness centers, and mental health support.
  
• Career Growth : Advance your skills and expertise with professional development and leadership opportunities.
  
• Modern Workspaces : Work in innovative and sustainable environments that foster collaboration and inspiration.
  

By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.

JOIN THE CITY OF AUSTIN TEAM

At the City of Austin, we are more than just an employer-we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. Our guiding principles-Empathy, Ethics, Excellence, Engagement, and Equity - anchor our approach in delivering services that significantly impact the lives of Austin residents. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.

What Makes the City of Austin Special?

• Make a Difference: Join a team driving meaningful change in one of the fastest-growing cities in the nation.
• Diverse and Inclusive Workplace: Work in an environment where every voice is valued, and Innovation thrives.
• Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.
• Retirement Security: Plan for the future with the City of Austin Employees' Retirement System.
• Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure.
• Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support.
• Career Growth: Advance your skills and expertise with professional development and leadership opportunities.
• Modern Workspaces: Work in innovative and sustainable environments designed to foster collaboration and inspiration.

By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.

About Austin-Bergstrom International Airport
Owned by the City of Austin and operated by the Department of Aviation, Austin-Bergstrom International Airport is an economic engine, supplying over 74,000 direct and indirect jobs in the Central Texas region. Now, as we build the airport’s largest improvement program in its history, we are redefining the travel experience in one of the fastest-growing cities in the United States. This is an exciting opportunity to join the team behind Journey With AUS, the airport’s expansion and development program, where bold ideas, cutting-edge infrastructure, and a shared commitment to excellence are taking flight.

May serve as Chief Audit Executive for a City department. Completes auditing work which includes investigating, reviewing, and analyzing financial information, internal controls, operational performance, and management practices to ensure compliance with internal policies and procedures and local, state, and federal laws, statutes, and guidelines.

Job Description:

Purpose:

This position supervises staff who perform work on and near the Airport Operations Areas (AOA) of Austin-Bergstrom International Airport (AUS) to ensure compliance with Federal, State, and Local regulations and the Airport Certification Manual (ACM).

Duties, Functions and Responsibilities:

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

• Ensures AUS is in compliance with 14 CFR Part 139; applicable 150 Series Advisory Circulars (ACs); the ACM; and other relevant Federal, State, and Local regulations by continuously monitoring airfield inspection activities. Audits inspection reports to ensure all required inspections are being completed, findings and appropriate corrective actions documented, and follow-up inspections are performed.
  
• Supports the Airport Duty Manager in managing, coordinating, and resolving AUS emergencies such as alerts, severe weather, irregular operation, security breaches, and other events affecting airport operations in accordance with the Airport Emergency Plan and National Incident Management System (NIMS) methodology; and serves as airport field representative until relieved by supervisory authority.
  
• Contributes to planning meetings for airfield activity; and conducts audits of operational activity and airport facilities on and near the AOA to evaluate team performance in maintaining compliance as it pertains to policy, procedures, and regulatory requirements.
  
• Identifies and anticipates operational and safety concerns by inspecting airport facilities and operating areas and monitoring radio communications; ensures timely reporting of hazards and provides guidance and suggestions for mitigation; and ensures enforcement of airport safety policies and procedures.
  
• Provides recommendations on changes to airport policies and procedures.
  
• Reviews distributed Notices to Air Missions (NOTAMs) for accuracy and compliance with AC 150/5200-28 and Federal Aviation Administration (FAA) Job Order (JO) 7930.2.
  
• Initiates communication with airlines, tenants, and airport personnel to resolve problems pertaining to airside operations and to explain airport policy.
  
• Oversees daily resource management activities and review of Airport Operations Database (AODB) for accuracy and completeness; serves as a liaison between scheduling activities of an Airport Airside Operations Manager and day-to-day utilization of resources by the Airport Operations team.
  
• Supervises the administration of the Ground Support Equipment Registration and Monitoring Program (GSE RAMP) by reviewing the inspection program, ensuring inventory of equipment is maintained, and resolving discrepancies.
  
• Provides supervision of airfield training programs; is responsible for administering and disseminating training materials.
  
• Keeps abreast of all ongoing changes to Federal, State, and Local laws, rules, and regulations related to the position, FAA advisory circulars, Airport Security Program, and Transportation Security Administration (TSA) directives; and maintains proficiency by passing regularly scheduled examinations.
  
• Operates automated and networked information display systems, video cameras, monitors, and radio and communication systems.
  

Responsibilities - Supervisor and/or Leadership Exercised:

Responsible for the full range of supervisory activities including selection, staff scheduling, training, evaluation, counseling, and recommendation for disciplinary actions.

Knowledge, Skills, and Abilities:

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of 14 CFR Part 139 and related regulations to manage and maintain aircraft operations.
  
• Knowledge of airport property; other facilities within the airport; and aircraft types, size, seating capacity, evacuation routes, etc. to manage operations and emergency events.
  
• Knowledge of airport operations sufficient to be able to direct, manage, and control field operations.
  
• Knowledge of NIMS to work with other agencies and departments during all airport emergencies.
  
• Knowledge of safety and security practices to coordinate and provide security.
  
• Knowledge of the simultaneous use of several radio frequencies sufficient to be able to provide and receive information from airport, FAA, airline, and other personnel.
  
• Knowledge of supervisory principles related to municipal project or program activities.
  
• Knowledge of reporting concepts, budgeting, purchasing, and preferred business practices.
  
• Skill in effective oral and written communications
  
• Skill in handling multiple tasks and prioritizing.
  
• Skill in handling conflict and uncertain situations.
  
• Skill in data analysis and problem solving.
  
• Ability to manage public relations and use media to facilitate information to the public.
  
• Ability to communicate positively and effectively with elected officials, AUS leadership; managers; Local, State, and Federal agency representatives; contractors; tenants; media representatives; foreign and domestic dignitaries; passengers; and members of the public from widely diverse cultural and socio-economic backgrounds.
  
• Ability to work with frequent interruptions and changes in priorities.
  

Minimum Qualifications:

• Graduation with a Bachelor’s degree from an accredited college or university in Aviation Management, Airway Science, Public Administration, Business Administration, or a related field, plus three (3) years of airport operations work experience, including one (1) year of experience in a leadership or supervisory capacity.
  
• One (1) year of directly related professional experience may substitute for one (1) year of the required education up to four (4) years.
  

Licenses and Certifications Required:

• Valid Texas Class "C" Driver License.
  
• Must be able to pass a criminal background check and obtain and maintain Federally-mandated security clearances required to work at an airport.
  

Notes to Candidate:

The Airport Airside Operations Supervisor (Ramp Control) will provide day-to-day supervision to the team of ramp controllers who will control the aircraft movement on the ramp area of Austin-Bergstrom International Airport. The candidate should have the skills and acumen to provide the following:

• Supervision and Leadership: Oversee and manage the day-to-day operation of the interim AUS virtual ramp control center.
  
• Operational Planning: Manage the ramp control team schedule, ensuring adequate shift coverage. Create shift schedules, allocate resources, and coordinate with other departments to ensure smooth operations on the ramp.
  
• Compliance and Safety: Perform quality audits to identify trends and determine the qualification of the ramp controllers to work unsupervised to ensure all ramp control activities comply with safety regulations, airport policies, and industry standards.
  
• Training and Coordination: Oversee new-hire training and conduct recurrent training of certified controllers. Coordinate with stakeholders to resolve any issues or conflicts regarding ramp control operation.
  
• Performance Monitoring and Reporting: Conduct annual performance review (SSPR) of ramp controllers. Take corrective actions if performance falls short of the standard set forth. Prepare reports and presentations to communicate operational metrics and performance to higher management.
  

Work Hours:

Monday - Friday 8:00 AM - 5:00 PM

Shift may change according to departmental needs; work hours may include after hours, holidays, and weekend work.

Salary:

$34.46 - $43.41

Driving Requirement:

This position requires a Valid Texas Class "C" Driver License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin's Driver Record Evaluation (DRE) requisite . To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months.

Travel:

If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.

Driving on City business: This position must travel between various locations as part of the regular job duties, and the individual may be required to drive their own personal vehicle or a city vehicle. Successful candidate must be in possession of a Texas driver’s license as authorized by the Texas Transportation Code. A driving record verification will be conducted.

On Call/Call Back Responsibilities:

Position may require on-call or call back responsibilities.

Essential Personnel:

This position is categorized as essential personnel. Essential personnel are required to come to work during emergencies or bad weather at the airport if they are scheduled to work and, in some cases, when they are not scheduled.

Application Information:

A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Please list your complete employment history, to include all job duties, responsibilities and employment dates on your online application. The application is an official document; incomplete applications will not be considered (i.e., “see resume” or “see LinkedIn profile”).Resumes will not be used to qualify for the position and will not be used to recommend salary. Supplemental information or changes to your application will not be accepted after the job posting closes. The responses to the supplemental questions inquiring about experience should be reflected on your application.

Important Note to Applicants:
Please be aware that the Job Posting Close Date reflects the final day to apply, but the posting will close at 11:59 PM the day before the date listed. All application steps, including attachments and submission, must be fully completed before that time.

Department may close this job posting at any time after 7 days.

We also recommend that you save or print a copy of the job posting for your records. Once a posting has closed, it will no longer be viewable in the system.

Veteran:
Veteran candidates will be required to provide a copy of their DD214 at the time of interview.

Criminal History Records Check:
The top candidate will be subject to a minimum 10-year criminal background check and security threat assessment.

Language:
Must have the ability to read, write, and fluently speak in English.

Overtime:
Overtime may be required with or without notice.

Benefits:

Working with Aviation provides a number of health and welfare benefits see City of Austin Promotional Benefits Overview and click HERE to learn more.

See us in action: Austin-Bergstrom International Airport - AUS - YouTube

EEO Statement for City of Austin:

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

EEO Statement for City of Austin:

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

Closing Date/Time: 2025-11-14

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• City of Austin

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