County Veterans Service Officer

Merced County, CA
Los Banos, California United States  View Map
Posted: Oct 10, 2025
  • Salary: $92,809.60 - $112,819.20 Annually USD
  • Full Time
  • Veteran Services
  • Job Description

    Examples of Duties

    NOTE: Submission of DD 214 to verify honorable discharge is required to be considered for this position.

    Duties may include, but are not limited to, the following:
    • Manages, plans, directs, and oversees the programs, functions, and operations of the County Veterans' Service Office.

    • Reviews new veterans legislation and implements changes that affect the rights of veterans and their dependents.

    • Assists in the coordination of the activities of the Veterans Service Office with other organizations concerned with the welfare of veterans.

    • Interviews veterans and their dependents and assists them in regard to their rights and benefits in the following areas: pensions, compensation, education, insurance, hospitalization, housing, outpatient care, and burial.

    • Acts as a liaison with veterans' groups, local, state, and national organizations; speaks to civic groups; and attends conferences on veterans' affairs.

    • Prepares and supervises the preparation of case reports and records.

    • Determines eligibility for burial at Veterans Cemetery.

    • Trains, assigns and reviews the performance of subordinate staff members.

    • Attends meetings concerned with problems of the Veterans.

    • Prepares, coordinates and administers the Veterans Service budget.

    • May prepare grant applications for state and federal funds.

    • Makes presentations.

    • Analyze complex problems, evaluate alternatives and make sound recommendations.

    • Exercise sound, independent judgment with general policy guidelines.


    Minimum Qualifications

    Experience:

    Must have served a minimum of two (2) years cumulative active duty in the armed forces of the United States, unless discharged earlier with a service incurred disability, and must have been discharged or separated under Honorable Conditions.

    Education:
    Equivalent to a Bachelor's degree from an accredited four (4) year college or university. (Additional qualifying experience may be substituted for the required education on a year-for-year basis.)

    Note: Accreditation, obtained through a United States Department of Veterans Affairs (USDVA) approved examination, by a National Service Organization or other recognized program or passage of the California Department of Veterans Affairs or National Association of County Veterans Services Officers accreditation examination is required within twelve (12) months of employment.

    Essential Functions

    • Serve as a strategic partner and consultant to executive and management staff.

    • Understand, interpret, and apply Veterans Service benefits, rules, regulations, and rights.

    • Communicate effectively, both orally and in writing.

    • Work independently as well as in a team environment.

    • Utilize a computer and other office equipment in accomplishment of job assignments, including repetitive hand and arm motion.

    • Establish and maintain effective working relationships with staff and the public.

    • Work with various veteran organizations and community agencies in administering veterans' programs.

    • Select, train, assign and review the performance of subordinate staff members.

    • Preparation of departmental budget.

    • Speak before civic and veteran groups; keeps records and make reports.

    • Frequent use of depth perception, peripheral vision and color perception.

    • Occasionally lift, carry, reach, push, pull, twist and manipulate large and small objects.

    • Frequent use of hand-eye coordination.

    • Frequent use of data entry device including repetitive hand and arm motion.

    • Occasionally lift and carry up to 40 pounds.

    • Normal dexterity, frequent holding and grasping.

    • Sit or stand for a long period of time.

    • Regular attendance is an essential function.

    Knowledge of:
    • The laws, rules, and regulations governing the rights and benefits to which veterans are entitled including: Title 38, Federal Code of Regulations and the California Military and Veterans Code.

    • Principles and practices of public personnel management including: selecting, training, discipline, performance evaluation, and equal employment opportunity.

    • Resources and procedures through which veterans benefits are obtained.

    • Organizational and administrative procedures, principles, and practices.

    • Veterans Service Office policies, procedures, rules, and regulations.

    • Current legislation and trends on veterans' benefits.

    • Budget development and expenditure control.

    • Methods of grant writing and administration.


    Ability to:
    • Interpret, analyze and apply federal and state rules and regulations pertaining to veterans' services.

    • Develop, implement and interpret departmental goals, objectives, policies, procedures and work standards.

    • Plan, organize and manage veterans branch activities.

    • Select, train, direct and evaluate assigned staff.

    • Analyze complex problems, evaluate alternatives and make sound recommendations.

    • Exercise sound, independent judgment within general policy guidelines.

    • Establish and maintain effective working relationships with those contacted in the course of work, particularly community veterans' services organizations and other County departments.

    • Represent the County effectively in meetings with others and make presentations to various groups.

    • Communicate effectively both orally and in writing.

    • Prepare, review and present reports, recommendations and other correspondence and communications in a clear and concise manner.


    HOLIDAYS & LEAVES
    MANAGEMENT LEAVE

    May receive, depending upon classification, 96 hours per Fiscal Year.

    VACATION

    10 days the first 5 years of continuous employment (limited to a maximum of 160 hours), 15 days in the second 5 years of continuous employment (limited to a maximum of 240 hours), and 20 days after 10 years of continuous employment (limited to a maximum of 320 hours). Optional annual sell back of a portion of accumulated vacation leave hours (maximum - 40 hours).

    SICK LEAVE

    0.0625 hours sick leave for each paid regularly scheduled work hour. 16 days (130 hours per year) with unlimited accumulation. Optional annual buy back of a portion of accumulated sick leave hours upon meeting certain criteria.

    HOLIDAYS

    Twelve paid holidays annually plus two optional holidays.

    BEREAVEMENT LEAVE

    Five (5) regularly scheduled consecutive workdays.

    INSURANCE
    HEALTH INSURANCE
    Medical Insurance - Merced County offers multiple Medical Plans and contributes towards employee and dependent premiums. Medical plan availability varies based on bargaining units.
    • Anthem 500 EPO
    • Anthem 1500 EPO
    • Anthem HDHP (High Deductible Medical Plan) with Health Savings Account (HSA)
    • Anthem HDHP (High Deductible Medical Plan) without Health Savings Account (HSA)
    Dental Insurance - Delta Dental
    • County pays 100% of the premium for employees and 50% for dependent(s )
    Vision Insurance - VSP
    • County pays 100% of the premium for employees and 50% for dependent(s)

    DISABILITY INSURANCE

    Management Disability Insurance - Unit 20 Unrepresented Management Levels A-E - 100% premium paid by employer

    LIFE INSURANCE

    County-paid Life and Accidental Death & Dismemberment Insurance
    • Unit 20 Unrepresented Management:
    • Level A & B $85,000
    • Level C $55,000
    • Level D & E $35,000

    Voluntary Term and Whole Life Insurance are available - premium paid by employee

    RETIREMENT
    DEFERRED COMPENSATION

    The County offers a 457 Deferred Compensation Plan. Employees choose their investment funds and can make pretax contributions to the plan up to the maximum allowable.

    MERCED COUNTY EMPLOYEE RETIREMENT ASSOCIATION

    The retirement plan is a defined benefit plan administered pursuant to the County Employees Retirement Law of 1937 and other provisions of the California Government Code. MCERA members also pay into Social Security. The applicable benefit formula is dependent upon your hire date with an MCERA employer; your pension amount will be determined by your age, years of service and final compensation amount.

    EMPLOYEE PROGRAMS
    EMPLOYEE ASSISTANCE PROGRAM (EAP)

    Anthem EAP services provide up to five face-to-face counseling sessions per incident and provides a toll-free "800" hotline available 24/7 for emergencies and crisis intervention. EAP services include counseling services, legal services, financial services and work-life resource services.

    EMPLOYEE TICKETS, COUPONS, and DISCOUNTS

    The County of Merced has partnered with Employee Savings Tickets to provide discounted coupons and tickets for all county employees to attractions throughout the state and out-of-state. The discounts and coupons are available for shopping, movies, sporting events, theme parks, zoos and aquariums and much more.

    THIS BULLETIN IS NOT A CONTRACT AND DOES NOT CREATE CONTRACTUAL OR LEGAL RIGHTS ON BEHALF OF ANY EMPLOYEE. THIS BULLETIN IS SUBJECT OF BEING SUPPLEMENTED, MODIFIED, WITHDRAWN OR OTHERWISE CHANGED PENDING LABOR AGREEMENTS AND/OR AT THE DISCRETION OF THE COUNTY EXECUTIVE OFFICER OR AS THE BOARD OF SUPERVISORS DEEM NECESSARY.

    For answers to specific questions regarding employee benefits, please call Human Resources at 209.385.7682.


    Closing Date/Time: Continuous
  • ABOUT THE COMPANY

    • Merced County
    • Merced County

    Merced County, located in the heart of California's Central Valley, offers a unique blend of vibrant agricultural heritage and modern development. Known as the "Gateway to Yosemite," Merced County is surrounded by breathtaking natural beauty, including nearby national parks, lush farmlands, and scenic rivers. The county's strategic location provides easy access to major urban centers like San Francisco, Sacramento, and Fresno, making it an ideal hub for both business and leisure. With a diverse economy anchored by agriculture, education, healthcare, and manufacturing, Merced County offers ample opportunities for career growth and professional development. The presence of the University of California, Merced, further enhances the county's reputation as a center for innovation and research, attracting top talent and fostering a dynamic workforce.

    In addition to its economic strengths, Merced County boasts a high quality of life with a strong sense of community. Residents enjoy affordable housing, a lower cost of living compared to many other parts of California, and a family-friendly environment with excellent schools and recreational facilities. The county's rich cultural heritage is celebrated through numerous festivals, farmers' markets, and community events, creating a welcoming atmosphere for newcomers. With its combination of economic opportunity, educational excellence, and a supportive community, Merced County is not just a great place to work but also a wonderful place to live and thrive.

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