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Job Description
Our Commitment to Equity, Diversity, and Inclusion:
California State University (CSU), Chico is a comprehensive and residential public university, holding Hispanic-Serving Institution (HSI) designation. Chico State operates as part of the 23-campus CSU system, which educates the most ethnically, economically, and academically diverse student body in the nation. The University enrolls over 15,000 students, with over half identifying as first-generation college students.
Chico State is committed to recruiting outstanding candidates. The ideal candidate will embrace our values predicated on the primacy of student success and the elimination of equity gaps, have demonstrated experience working with diverse populations, and will contribute to policies, programs, and practices that support an inclusive, accessible, and equitable learning and working environment. Black, Indigenous, People of Color, veterans, and those with diverse abilities are encouraged to apply.
Job/Department Summary:
The Digital Experience & Learning Strategist serves as a bridge between IT services and campus stakeholders by advancing digital literacy, improving technology adoption, and enhancing user experience. This role integrates the responsibilities of technology education with strategic user experience (UX) analysis and design. Positioned at the intersection of innovation, user empowerment, and technological transformation, this role enables the Division of IT (DoIT) to remain adaptive, human-centered, and impactful in a rapidly evolving digital landscape. This position leads initiatives that support IT workforce upskilling/reskilling, digital literacy for campus audiences, and experience design for IT services. It also ensures that Chico State’s digital technology engagement aligns with institutional goals and the future of work in higher education.
Required Education and Experience:
The qualifications listed above would normally be obtained by a bachelor’s degree in computer science, information systems educational technology, communications or job-related field or similar certified coursework in applicable fields of study.
AND
Two years of full-time job-related experience.
OR
An equivalent combination of job-related experience and education provides the requisite skills and knowledge to independently apply technical judgment to standard application systems.
Preferences:
Preference may be given to applicants with the following as they may be considered specialized skills:
- Experience using Articulate or another e-learning development software.
- Familiarity with data-informed decision-making (analytics, surveys, benchmarking).
Time Base: Full-time
Pay Plan: 12/12
Work Schedule: Mon-Fri 8:00am-5:00pm, Summer: Mon-Thurs 7:00am-5:30pm.
CSU Classification Salary Range: $87,408 (Step 1) - $127,332 (Step 20) per year.
Benefits: This position qualifies for benefits including tuition fee waiver (if eligible).
CSU, Chico offers a number of benefits to its employees (e.g., sick leave, vacation, health insurance). For more information please visit https://www.calstate.edu/csu-system/careers/benefits/Documents/employee-benefits-summary.pdf
Additional Information:
California State University, Chico, in accordance with CSU policy, requires that the successful candidate complete a background check (including a criminal records check, sexual offender registry check, and/or fingerprinting) prior to assuming this position. Failure to satisfactorily complete or pass the background check may impact the job offer or continued employment of current CSU employees who apply for posted positions identified as sensitive. This position is considered a sensitive position based on CSU guidelines. Incumbent is responsible for the safety and security of Level 1 data, sometimes also referred to as Level 1 protected data. This is confidential information that is in most cases protected by statutes, regulations, or other legal mandates.
About Chico State:
Graduate and undergraduate programs boast high-quality research experiences, exceptional faculty mentoring, and civic and global engagement opportunities. The campus motto, “Today Decides Tomorrow,” is brought to life by inclusive pedagogy, experiential learning, and co-curricular programming. The Chico Experience prepares students to be critical thinkers, engaged citizens, and inspired stewards of environmental, social, and economic resources. Together, they will become leaders solving the challenges of the 21st century.
The campus is located in Northern California, 90 minutes from the state capital, Sacramento, and a three-hour drive from the San Francisco Bay Area. Chico offers year-round natural beauty, outdoor leisure activities, and a thriving arts, music, and events scene. We acknowledge and are mindful that Chico State stands on lands that were originally occupied by the first people of this area, the Mechoopda, and we recognize their distinctive spiritual relationship with this land, the flora, the fauna, and the waters that run through campus. We are humbled that our campus resides upon sacred lands that since time immemorial have sustained the Mechoopda people and continue to do so today.
The University is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status.
Chico State is not a sponsoring agency for staff and management positions (i.e. H-1B Visas).
CSU, Chico's Annual Security Report includes summaries of institutional policy relating to campus safety, drug and alcohol use, sexual assault, and other matters. The report is published in compliance with the Clery Act and includes three years of certain crime statistics that occurred in Clery Act defined geography. A paper copy of the report may be requested in person at CSU, Chico Police Department or by calling 530-898-5555 . It is also available on the web at Annual Security & Fire Safety Report .
Open Until Filled (Review of Applications will begin 10/23/25. Applications received after that date may be considered.)
Advertised: Oct 08 2025 Pacific Daylight Time
Applications close: -
ABOUT THE COMPANY
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California State University, Chico
Show moreCalifornia State University (CSU), Chico is a comprehensive and residential public university, holding Hispanic-Serving Institution (HSI) designation and operating as part of the 23-campus CSU system. The University enrolls over 17,000 students from diverse cultural, ethnic, and socioeconomic backgrounds, with over half identifying as first-generation college students. Graduate and undergraduate programs boast high-quality research experiences, exceptional faculty mentoring, and civic and global engagement opportunities. The campus motto, “Today Decides Tomorrow,” is brought to life by inclusive pedagogy, experiential learning, and co-curricular programming. The Chico Experience prepares students to be critical thinkers, engaged citizens, and inspired stewards of environmental, social, and economic resources. Together, they will become leaders solving the challenges of the 21st century.
The campus is located in Northern California, 90 minutes from the state capital, Sacramento, and a three-hour drive from San Francisco Bay Area. A safe residential community, Chico offers year-round natural beauty, outdoor leisure activities, and a thriving arts, music, and events scene. We acknowledge and are mindful that CSU, Chico stands on lands that were originally occupied by the first people of this area, the Mechoopda, and we recognize their distinctive spiritual relationship with this land and the waters that run through campus.
CSU, Chico is committed to recruiting outstanding candidates who reflect the diverse, intercultural, and intersectional identities of our student body. The ideal candidate will embrace our values predicated on the primacy of student success and the elimination of achievement gaps and will contribute to policies, programs, and activities that support an inclusive, accessible, and equitable learning and working environment.
Benefits and Perks
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