Complaints Specialist/Investigator

State of Nevada
Henderson, Nevada United States  View Map
Posted: Oct 02, 2025
  • Full Time
  • Criminology and Forensics
  • Job Description

    Announcement Number: 2033507559

    State of Nevada
    Invites you to apply for
    Complaints Specialist/Investigator "OUR CAPACITY TO
    ACHIEVE GREAT DEEDS
    WILL NEVER BE IN
    QUESTION, BECAUSE WE
    WILL FOLLOW THE NEVADA
    WAY - NEVER GIVE UP,
    NEVER GIVE IN, AND NEVER
    STOP DREAMING."
    THE STATE OF NEVADA
    MISSION
    The Nevada Way: Empowering the executive
    branch to provide solution-oriented
    customer service to residents, businesses,
    and visitors so Nevada is recognized for its
    world-class destinations, its innovative and
    business-friendly economic environment, its
    quality of life, and its efficiently and
    effectively run state government.
    VISION
    Governing with transparency and fiscal
    responsibility; working with local
    government, non-profit and industry
    partners; delivering dependable services to
    citizens and visitors; and creating
    opportunities for Nevadans to lead safe,
    healthy, prosperous, and productive lives.
    Governor Joe Lombardo
    STATE OF THE STATE ADDRESS
    The State of Nevada, encompassing over
    110,000 square miles, is a land of vast
    natural beauty, economic diversity, and
    cultural vibrancy. Known as the "Silver
    State" for its historic mining legacy, Nevada
    today is equally recognized for its dynamic
    cities, rugged outdoor landscapes, and spirit
    of independence. Anchored by metropolitan
    hubs like Las Vegas and Reno, Nevada also
    offers a rich tapestry of rural communities,
    tribal lands, and open desert that reflect its
    deep Western roots.
    Home to more than 3.2 million residents,
    Nevada is one of the fastest-growing states
    in the nation. The state features no personal
    income tax, a favorable business climate,
    and year-round recreational opportunities-
    from world-class entertainment and dining
    to hiking, skiing, and stargazing beneath
    some of the clearest night skies in the U.S.
    With over 300 days of sunshine annually in
    many regions, Nevada's climate ranges from
    the dry heat of the Mojave Desert to the
    four-season beauty of the Sierra Nevada.
    The state is also home to Lake Tahoe, Great
    Basin National Park, Red Rock Canyon, and
    more than 800,000 acres of state park land.
    Nevada balances innovation and tradition,
    offering a high quality of life, a growing
    emphasis on sustainability and technology,
    and a commitment to preserving the natural
    and cultural richness that makes the state
    truly one of a kind.
    2 Nevada State Board of Osteopathic Medicine
    MISSION STATEMENT:
    To protect and safeguard the public by licensing and disciplining Doctors of Osteopathic Medicine,
    Physician Assistants and Anesthesiologist Assistants.
    The Nevada State Board of Osteopathic Medicine ("the
    Board") is seeking a Complaints Specialist/Investigator.
    Responsibilities include processing complaints and reports received,
    investigating alleged violations of statutes and regulations, and
    preparing case files and reports of investigations. The position also
    requires gathering and preserving evidence, obtaining statements
    from complainants, respondents, and witnesses, and preparing and
    serving subpoenas for witness appearances or production of records, as
    well as serving orders of the Board. The Complaints
    Specialist/Investigator will provide testimony at administrative
    hearings and civil or criminal court proceedings, give regular case
    briefings to the Executive Director, and attend meetings as necessary.
    Additional duties include maintaining and prioritizing an investigative
    caseload and performing other work as directed or assigned.
    3
    UNIT SECTIONS:
    The Nevada State
    Board of Ostepathic
    Medicine does not have
    unit sections. THE IDEAL
    CANDIDATE
    WHAT WE'RE LOOKING FOR:
    This position announcement lists the major duties and
    requirements of the job and is not all-inclusive. The
    successful applicant will be expected to perform
    additional job-related duties and may be required to
    have or develop additional specific job-related
    knowledge and skills.
    WHAT YOU'LL BE DOING:
    This position processes complaints/reports received
    regarding licensees and investigates all complaints and
    information alleging violations of Chapter 633 of the
    Nevada Revised Statutes (NRS) and the Nevada
    Administrative Code (NAC).
    Join a team where your impact
    will matter from day one.
    KEY QUALITIES &
    COMPETENCIES:
    Effective communication with Board,
    licensees, agencies, and public
    Clear, timely written reports
    Persuasive public speaking
    Sound judgment and decision-making under
    stress
    Certified Medical Board Investigator (CMBI)
    certification
    Knowledge of NRS/NAC Chapter 633 and
    Board procedures
    Investigative practices and techniques
    Strong interpersonal and conflict resolution
    skills
    Proficiency with computer applications and
    databases
    Microsoft Office Suite, including Teams
    Salary:
    Salary range for this position is:
    $25.00 per hour to $31.25 per hour (DOE)
    on the Employer Paid Retirement schedule.
    Qualifications:
    A Bachelor's Degree in Criminal Justice, Government, Healthcare, or other
    related field and two (2) years investigative experience with a NV Board,
    law enforcement agency, or insurance company; Associates Degree with
    acceptable experience may also be considered.
    Hold or be able to acquire a valid Nevada driver's license.
    LOCATION:
    Henderson, NV 89074
    4 5
    STATE BENEFITS
    The State of Nevada offers a wide array of benefits to employees, including:
    • No Nevada State income tax
    • Medical, dental, life, and disability insurance coverage
    • Twelve paid holidays per year
    • Available paid time off
    • Participation in the Public Employees' Retirement System (PERS)
    • Access to a tax-sheltered deferred compensation plan
    • No Social Security contributions (Medicare deduction still required)
    The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive,
    and innovative work environments with employees who reflect our communities and
    enthusiastically serve them. All applicants are considered without regard to race, color, national
    origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression,
    pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. Applications will be accepted on a first-come, first-serve basis and will continue
    to be accepted until the position is filled. Applicants are therefore strongly
    encouraged to submit their applications as soon as possible. Hiring may occur at
    any time during the recruitment process. Interested applicants should submit
    their cover letter, resume, and a list of three professional references to:
    Nevada State Board of Osteopathic Medicine
    Attention: Frank DiMaggio, Executive Director
    2275 Corporate Circle, Suite 210
    Henderson, NV 89074
    fdimaggio@bom.nv.gov
    In your cover letter please indicate how you heard about this position. If you
    heard about this position through a website, please specify which website.
    Thank you!
    The graphic was created by DHRM
    APPLICATION & SELECTION PROCESS

    Closing Date/Time: Until recruitment needs are satisfied
  • ABOUT THE COMPANY

    • State of Nevada
    • State of Nevada

    The presence of Nevada's earliest inhabitants, beginning about 12,400 years ago, is marked by many petroglyphs and archaeological sites. Baskets, decoys, and ingenious traps are evidence of the resourcefulness of these early people in a harsh and arid environment.

    European explorers traveled through Nevada in the early 19th century, but it was not until 1851 that the first settlements were established. An Act of Congress created the Territory of Nevada on March 2, 1861. James W. Nye of New York was appointed Nevada's first Territorial Governor by President Abraham Lincoln later that year. On October 31, 1864, President Lincoln proclaimed Nevada's admission to the Union as the 36th state. The State's first elected Governor, Henry Blasdel, took office on December 5, 1864.

    Today, Nevada is the nation's seventh largest state in land area. Several hundred mountain ranges cross its landscape, many with elevations over 10,000 feet. In contrast, the State's lowest point (along the Colorado River) is only 470 feet above sea level. From majestic mountains to desert valleys, nature has endowed Nevada with diverse and unique ecosystems.

    The Nevada Legislature has honored the State's natural resources and cultural heritage with a variety of State designations described below.

     

     

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