Graduation & Retention Advising Specialist

CSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own personal goals and be recognized for the work you do, and enjoy the unique value the CSUN community can offer. If this sounds like you, you’ve come to the right place. Learn more: https://www.csun.edu/about-csun .

Major Duties

Under general supervision, the Graduation & Retention Advising Specialist focuses on fostering student success through academic advisement, proactive interventions, and collaborative initiatives. The specialist applies equity-centered approaches to resolve obstacles, develops solutions informed by data, and engages with college-wide efforts to support retention and graduation.

• Targets first-time freshmen and first-time transfer college-based cohorts to facilitate two- and four-year graduation when possible
• Provides academic advisement and information on university policies, procedures, resources, and graduation requirements to assist students with the resolution of graduation or enrollment obstacles
• Confers with the SRC/EOP Director, Associate Dean, and Department Chairs on cases requiring additional support or exceptions
• Serves on all college-based committees related to student success, retention, and graduation goals
• Performs other duties as assigned.

*NOTE: To view the full position description, including all of the required qualifications, copy and paste this link into your browser: https://mycsun.box.com/s/6t45b1z0jja0flwl6xowmbjc79fzphqt

Qualifications

• Equivalent to graduation from a four-year college or university in a related field. Upper division or graduate course work in counseling techniques interviewing and conflict resolution where such are job related, is preferred.
• Equivalent of three years of progressively responsible professional student services work experience; including one year in graduation and retention, preferred.
• A Master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience.
• Additional specialized and relevant experience may be substituted for the required education on a year-for-year basis.

Knowledge, Skills, & Abilities

• Knowledge of student retention, persistence, and graduation strategies, particularly for first-time freshmen and transfer students.
• Ability to apply student development theories and best practices to support academic progress, facilitate timely graduation, and enhance the student experience.
• Knowledge of university policies, procedures, academic requirements, and available student support resources to provide accurate advisement and resolve enrollment or graduation obstacles.
• Ability to establish supportive, culturally responsive relationships with diverse student populations and to guide students effectively through academic and co-curricular pathways.

Pay, Benefits, & Work Schedule

• The university offers an excellent benefits package, including but not limited to: medical, dental, vision, retirement & savings, tuition waiver and more.
• Classification: SSP III / 3084 / Grade 1
• The anticipated HIRING RANGE: $5540 - $6601 per month, dependent upon qualifications and experience. The salary range for this classification is: $5540 - $7893 per month.
• HOURS: Full Time; 40 hours per week; Monday through Friday; may include evenings and weekends.
• This is a Temporary position; end date to be determined.
• The position is currently hybrid ( 4 days in office, 1 day remote); however, this is subject to change based on student and/or operational needs.

General Information

• Applications received through September 3, 2025, will be considered in the initial review and review of applications will continue until the position is filled.
• This position is sensitive as designated by the CSU.
• A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the application status of applicants or the continued employment of current CSU employees who apply for the position.
• The person holding this position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements outlined in CSU Executive Order 1083 as a condition of employment.
• Per the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California.
• Candidates should apply by completing the CSUN online application. To apply and for more detailed information on the application and hiring process, please visit this link: www.csun.edu/careers
• The CSU recommends that faculty, staff, and students who are accessing campus facilities at any university location be immunized against SARS-CoV-2, the virus that causes COVID-19, and that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus.

Equal Employment Opportunity

CSUN is an Equal Opportunity Employer and prohibits discrimination based on Age, Disability (physical or mental), Gender, Gender Identity (including Nonbinary or Transgender), Gender Expression, Genetic Information, Marital Status, Medical Condition, Nationality, Pregnancy or related conditions, Race or Ethnicity (including color, caste, or ancestry), Religion or Religious Creed, Sex (including Sex Stereotyping or Sex Characteristics), Sexual Orientation, and Veteran or Military Status. Our nondiscrimination policy is outlined in the Interim CSU Nondiscrimination Policy . Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services at 818-677-2101.

Advertised: Aug 21 2025 Pacific Daylight Time
Applications close:

• 

• California State University (CSU) Northridge

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