Student Account Specialist - (Administrative Analyst/Specialist Non-Exempt) - Bursar's Office

*SFSU INTERNAL APPLICANTS ONLY*

Working Title

Student Account Specialist

SF State University

San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager.

Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu.

San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties.

The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.

Department

Bursar’s Office

Appointment Type

This is a one-year probationary position.

Time Base

Full-Time (1.0 FTE)

Work Schedule

Monday-Friday 8:00AM-5:00PM

Anticipated Hiring Range

$4,410.00- $4,631.00 Per Month {$52,920.00 - $55,572.00 Annually}

Salary is commensurate with experience.

Position Summary

Responsible for maintenance of financial integrity of the Student Accounts System through accounting; analysis and reconciliation of its activities; process fee payments and departmental deposits; use initiative/judgment in analyzing information and determining a course of action within established procedures.

The Administrative Analyst/Specialist performs a wide range of administrative and analytical duties. In addition to the primary responsibility of processing deposits (cashiering), providing students, staff, faculty and community member services, etc., incumbents are required to use initiative and judgment in analyzing information and determining a course of action within the specifications of standard practice and established procedures. The incumbent performs moderately complex professional student services and assists the Lead Student Account Specialist, Lead Accountants, and Bursar.

Position Information

Cashiering/Student Support Provide cashiering support to the Bursar’s Office. Provide advice to and counsel students regarding fee assessments based on enrollment and withdrawal, and disputed fee payments and charges. Advise and interpret student concerns regarding Title IV, delayed or lost disbursements, refunds, and general procedures.

Account Reconciliation Perform accounting activities related to collections, credit card payments and deposits; responsible to applying deposit payments correctly and efficiently. Work closely with other campus departments in maintaining accurate collection of account receipts and documentation.

Other duties as assigned

Minimum Qualifications

• Working knowledge of general practices, program, and/or administrative specialty. Basic knowledge of and ability to apply fundamental concepts. Working knowledge of budget policies and procedures.
• Ability to learn, interpret, and apply a wide variety of policies and procedures relating to and impacting the applicable program, organizational unit, and/or administrative specialty.
• Knowledge of basic methods and procedures for research and statistical analysis and the ability to apply them.
• Ability to analyze data and make accurate projections using business mathematics and basic statistical techniques.
• Ability to organize and plan work and projects including handling multiple priorities.
• Ability to make independent decisions and exercise sound judgment.
• Ability to compile, write, and present reports related to program or administrative specialty.
• Demonstrated ability to establish and maintain effective working relationships within and outside the work group and serve as a liaison for the organizational unit.

Preferred Qualifications

• Equivalent to graduation from a four-year college/university in a related field.
• Skill Requirement: Working knowledge of an automated cashiering system is preferred. Reporting tools such as PeopleSoft Query, and PeopleSoft Financial Application is a plus. Intermediate skill level using Microsoft Office Tools, experience operating office equipment, 10-key by touch, and typewriter desired.

Environmental/Physical/Special

• Must be able to move objects under 15 lbs.
• Must be able to work closely with others.
• Must be able to sit for a number of hours to perform work.
• Must be able to see for computer work.
• Must be able to use a keyboard on a computer.
• Must be able to keep all work-related information confidential

Pre-Employment Requirements

This position requires the successful completion of a background check.

Eligibility to Work

Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire.

Benefits

Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve.

We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee.

CSUEU Position (For CSUEU Positions Only)

Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference.

Additional Information

SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS).

Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations.

CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/.

The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872.

Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time.

*SFSU INTERNAL APPLICANTS ONLY*

Advertised: Mar 06 2025 Pacific Standard Time
Applications close:

Closing Date/Time:

• 

• Cal State University (CSU) San Francisco

• (415) 338-1111

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