MANAGER II, FACILITIES OPERATIONS AND CRAFTS, ENVIRONMENTAL SERVICES

Position/Program Information

EXAM NUMBER

Y6686I

TYPE OF RECRUITMENT

Open Competitive Job Opportunity

FIRST DAY OF FILING

December 17, 2024, at 8:00 A.M., (PT)

We will keep accepting applications until the position is filled. The application window may close unexpectedly once we have enough qualified candidates.

NO WITHHOLDS OR OUT-OF-CLASS EXPERIENCE ARE ALLOWED FOR THIS EXAMINATION

ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES: The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. Through its integrated system of 25 health centers and four hospitals - and expanded network of community partner clinics - DHS annually provides direct care for over 600,000 unique patients, employs over 23,000 staff, and has an annual budget of over $6.9 billion. For additional information regarding DHS please visit www.dhs.lacounty.gov .

Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition, to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings to supportive housing.

MISSION: To advance the health of our patients and our communities by providing extraordinary care.

DEFINITION: Has immediate charge of the Environmental Services department for a 676-bed hospital on a 100-acre medical campus that includes over 2 million square feet of hospital, clinical and administrative space. Acts as first assistant to a Manager IV, Facilities Operations and Crafts.

Essential Job Functions

Plans, assigns, coordinates, directs, supervises and evaluates the work of the 450-person Environmental Services Department. Represents facilities in the hospital-wide Infection Control Committee and Environment of Care Committee.

Oversees all departmental service contracts and ensures contractual obligations and established performance metrics are met; reports monthly on contract performance and works with contracted services personnel to ensure compliance.

Develops and implements efficient/productive cleaning methods, protocols, policies, and procedures compliant with California Department of Public Health (CDPH), Occupational Safety and Health Administration (OSHA), The Joint Commission (TJC), National Fire Protection Association (NFPA) and other regulatory agencies.

Manages administration of training programs, customer relations and budget administration.

Maintains up to date knowledge of latest environmental services trends, products and regulatory requirements necessary to deliver efficient and effective environmental services.

Coordinates the work of facilities operations and building crafts with various staff in the facilities including administrative, division chiefs, medical, nursing, and other facility staff.

Inspects or directs the inspection of contract construction work in progress in conjunction with representatives of the Internal Services Department or Public Works Department, and other sections and within the division to ensure adherence to plans and specifications.

Resolves conflicts between codes through discussions with enforcing agencies and recommends and implements solutions to eliminate code violations and comply with changing code requirements.

Confers with administrative managers, division chiefs, and capital projects management staff to establish requirements of new or altered facilities.

Represents the interests of the facility at pre-design and pre-construction conferences with architects, engineers, contractors, vendors and interested County departments.

Reviews or directs the review of plans and specifications and identifies and reports observed design deficiencies.

Ensures compliance with all building, construction and safety codes affecting the accreditation, licensing and operational status of the facility.

Reviews and recommends changes to ensure that the facility will perform its designed function.

Prepares or directs the preparation of a maintenance and alteration program and the preparation of the division's budget.

Reviews or directs the review of work requests and prepares cost estimates and priority recommendations.

Allocates resources to achieve maximum cost-effectiveness.

Establishes or assists in the establishment of division policy, practices and standards, and interprets, maintains, and ensures departmental compliance to policy, practice and standards.

Director of Environmental Services and responsible for the cleanliness and infection control of the hospital.

Requirements

SELECTION REQUIREMENT:

Option I: One year of experience at the level of Manager I, Facilities Operations and Crafts*, or higher at a medical center, supervising multiple facilities operations and crafts functions in a healthcare setting** implementing Title 22 requirements, Joint Commission on the Accreditation of Healthcare Organizations (JCAHO) standards, and all other pertinent local, state, and federal regulations and codes.

Option II: One year of experience at the level of Manager I, Facilities Operations and Crafts, or higher at a medical center assisting in the management***** of a facilities operations and building crafts program in a healthcare setting implementing Title 22*** requirements, Joint Commission**** on the Accreditation of Healthcare Organizations (JCAHO) standards, and all other pertinent local, state, and federal regulations and codes.

For the purpose of this bulletin, crafts shall include Environmental Services and custodial work.

*Experience at the level of Manager I, Facilities Operations and Crafts consists of having immediate charge of the facilities operations and building crafts programs of a small medical facility, or a geographical area providing construction, maintenance, alteration or repair programs with a staff less than 70, or acts as an assistant to a higher-level Manager, Facilities Operations and Crafts.

**Healthcare setting is defined as places where healthcare occurs, including acute care hospitals, urgent care centers, rehabilitation centers, nursing homes and other long-term care facilities, specialized outpatient services (e.g., hemodialysis, dentistry, podiatry, chemotherapy, endoscopy, and pain management clinics), and outpatient surgery centers.

***The California Code of Regulations (CCR) Title 22 is one of 27 Titles that contain state regulations. Title 22 is the Social Security title that contains articles and regulatory sections, or individual regulations for the licensing of hospitals and health facilities.

****Joint Commission Accreditation of Healthcare Organizations (JCAHO) is the accreditation agency utilized to meet quality and safety standards consistent with the Centers for Medicare and Medicaid Services requirements.

*****Assisting in the management is defined as providing support to the immediate supervisor or manager in various areas by overseeing facilities, utilities operations, crafts, or environmental safety and services.

LICENSE:

A valid California Class “C” Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

PHYSICAL CLASS II - Light:

This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.

DESIRABLE QUALIFICATIONS: Additional credit will be given to applicants that possess the following desirable qualifications:

• Certified Healthcare Environmental Services Professional (CHESP) by the American Hospital Association.
• Any additional experience beyond the Selection Requirement.

To receive credit, applicants MUST include a legible photocopy of your certificate/credentials from Certified Healthcare Environmental Services Professional (CHESP) by the American Hospital Association with your online application, at the time of filing. If you are unable to attach the required/supporting documents during the application submission, you may email the documents to Yolanda Ramos at yramos@dhs.lacounty.gov within seven (7) calendar days of filing your online application or you will not receive credit. Please include your name (as it appears on your online application), the exam title and exam number in the email message.

Please be sure to complete the Certification/License Section of the application. Provide the title of the certificate, the number, date issued, date of expiration and the name of the issuing agency as specified in the Selection Requirements.

We do not accept password-protected documents. Ensure documents are unlocked before attaching to your application or sending to the exam analyst.

ALL APPLICANTS MUST MEET THE REQUIREMENTS AT THE TIME OF FILING IN ORDER TO BE CONSIDERED FOR THIS EXAMINATION.

IMPORTANT NOTICE:

Prime Variance Reports (PVRs), also known as Master Time Records, are not accepted, or required as part of the application process; this includes the selection interview and the background-check.

Additional Information

EXAMINATION CONTENT:

This examination will consist of the following:

An evaluation of experience based upon application information, desirable qualifications, and supplemental questionnaire weighted at 100%.

Candidates must achieve a passing score of 70% or higher in order to be added to the eligible register.

ELIGIBILITY INFORMATION :

Applications will be processed on an "as received" basis, and those receiving a passing score will be promulgated to the eligibility register accordingly.

The names of candidates receiving a passing score in the examination will be added to the eligible register and will appear in the order of their score group for a period of twelve (12) months following the date of promulgation.

No person may compete in this examination more than once every twelve (12) months.

SPECIAL INFORMATION :

AVAILABLE SHIFT :

Appointees may be required to work any shift, including evenings, nights, weekends, and holidays.

VACANCY INFORMATION :

The resulting eligible register for this examination will be used to fill vacancies in the Department of Health Services (DHS) throughout Los Angeles County as they occur.

APPLICATION AND FILING INFORMATION :

Applications must be submitted online only. We must receive your application before 5:00 p.m. (PT), on the last day of filing. Apply online by clicking on the "Apply" green button at the top right of this posting. You can also track the status of your application using this web site.

Plan to submit your online application well in advance as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address.

Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the exam requirements as listed on this job posting. Provide any relevant job experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending

dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected.

Please note that ALL information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. FALSIFICATIONS of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT. Utilizing VERBIAGE from Class Specification and Minimum Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED.

SOCIAL SECURITY NUMBER :

Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number.

COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES :

For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Please refer to their website for updated information https://lacountylibrary.org/library-locator .

NO SHARING OF USER ID, E-MAIL, AND PASSWORD :

All applicants must file their application using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record.

FAIR CHANCE INITIATIVE :

The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, regency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Qualified applicants with arrest or conviction records will be considered for employment in accordance with County Fair Chance Policies and the Fair Chance Act (Gov. Code Section 12952).

Anti-Racism, Diversity, and Inclusion (ARDI):

The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices.

DEPARTMENT CONTACT:

Yolanda Ramos, Exam Analyst

yramos@dhs.lacounty.gov

(213) 288-7000

ADA COORDINATOR PHONE: (323) 914-7111

TELETYPE PHONE: (800) 899-4099

CALIFORNIA RELAY SERVICES PHONE: (800) 735-2922

For detailed information, please click here

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