Student Services Specialist

• Job Description

  About the Employer
  Thank you for your interest in the San Mateo County Office of Education (SMCOE). SMCOE employees share a vision of equity and excellence in education for every student, educator, and school. Children and youth are at the heart of our work, and we pride ourselves on being an inclusive, supportive workplace where staff have the opportunity to learn, grow, and thrive. San Mateo County is home to 23 school districts, serving 85,000 students, and a robust early learning community. SMCOE and its staff have been recognized widely for their innovative and effective approaches to addressing challenging issues facing schools and students. SMCOE welcomes and embraces individuals from all backgrounds, races, ethnicities, disabilities, gender identities, sexual orientations, immigration statuses, and religions. At SMCOE, equity means providing every learner aged 0-22 with the education and support needed to thrive in school, career, and life, and every staff member with opportunities to grow and further deepen their impact. SMCOE is seeking employees who share our vision and commitment to excellence and equity in education for all students. To achieve equity, SMCOE commits to: • Interrupt inequitable practices and replace them with equity-driven, transparent systems; • Improve outcomes for historically and currently underserved student groups, building on the assets, strengths and talents that they and their families possess; • Continue to educate ourselves so we are better able to confront and dismantle systemic inequities; • Center voices of those that have been historically marginalized and underserved, engaging a broad range of educational and community partners, in decision-making, determining priorities.
  
  THE MERIT SYSTEM AND THE PERSONNEL COMMISSION
  The San Mateo County Office of Education has utilized the Merit System since 1966 to ensure that classified employees are selected, promoted and retained without favoritism or prejudice. The Personnel Commission oversees a Civil Service (Merit) System of personnel management for San Mateo County Office of Education employees. The Merit System is a method of personnel management which is designed to promote the efficiency and economy of the workforce and the good of the public by providing for the selection and retention of employees, promotional opportunities, in-service training, and other related matters on the basis of merit, fitness, and the principle of “like pay for like work."
  
  
  
  Requirements / Qualifications
  
  MINIMUM QUALIFICATIONS:
  Any combination equivalent to: Associate’s degree and three years’ experience working with student record keeping data systems, enrollment, registration, attendance, or related functions. LICENSE: California Driver License WORKING CONDITIONS: ENVIRONMENT: Office environment. Constant interruptions.
  
  PHYSICAL DEMANDS:
  Dexterity of hands and fingers to operate a computer keyboard. Hearing and speaking to exchange information. Sitting for extended periods of time. Seeing to read a variety of materials
  
  EXAMINATION PROCESS:
  The examination process for this classification may consist of: 1. A written in-person examination (Tentative date: October 15, 2024); and2. An oral board virtual examination (Tentative date: October 21, 2024)
  
  BENEFITS: Total Compensation Package: Placement on salary schedule. If a medical plan is selected, the employee will receive a contribution of $1,300.00/month toward the selected medical plan (through CalPERS), Delta Dental, and Life Insurance. The employee pays the balance of their health premiums from their gross earnings on a pre-tax basis. If a medical plan is not selected, employees will receive a contribution of $300.00/month toward single coverage for Delta Dental, and Life Insurance. A vision plan (VSP) is also available. Employees pay the worker contribution to the Public Employees Retirement System (PERS). This position is represented by California School Employees Association (CSEA) Chapter No. 887. Pursuant to Article 2 of the CSEA 887 Collective Bargaining Agreement, the County Office shall deduct in accordance with the CSEA dues and fees schedule from the wages of all employees. OTHER FRINGE BENEFITS: Accrue 102 hours of sick leave; 15 paid holidays; 15 paid vacation days; CALPERS Employer Contribution; Work remotely one (1) day every week (applicable after initial 6 months pending supervisor approval); Flexible work schedule depending on position; Commuter Benefit; Tuition Reimbursement. *Floating Holiday, Personal Leave, Executive Leave, and Personal Business vary depending on the position, collective bargaining agreement, and/or other regulations. .
  
  PLEASE ATTACH THE FOLLOWING DOCUMENT(S) IN YOUR APPLICATION:
  

  • Letter of Introduction (Required Document)
  • Resume (Required Document)

  
  
  
  
  Closing Date/Time: 10/11/2024 5:00 PM Pacific

• ABOUT THE COMPANY

  • 

  • San Mateo County Office of Education

  • (650) 802-5309

  THE ORGANIZATION

  The San Mateo County Office of Education (SMCOE) provides leadership, coordination,
  and a variety of instructional, business and consulting services to the County’s 23 public school districts, charter schools and the community college district, thus enhancing their ability to provide quality educational programs.

  THE MERIT SYSTEM AND THE PERSONNEL COMMISSION

  The San Mateo County Office of Education has utilized the Merit System since 1966 to ensure that classified employees are selected, promoted and retained without favoritism or prejudice. The Personnel Commission oversees a Civil Service (Merit) System of personnel management for San Mateo County Office of Education employees.

  The Merit System is a method of personnel management which is designed to promote the efficiency and economy of the workforce and the good of the public by providing for the selection and retention of employees, promotional opportunities, in-service training, and other related matters on the basis of merit, fitness, and the principle of “like pay for like work.” The fundamental purposes of the Merit System are: (1) to ensure that employees are selected, promoted, and retained on the basis of merit and fitness; and (2) to provide employees protection against arbitrary dismissal through rights of appeal to a Personnel Commission.

  PERSONNEL COMMISSION MISSION

  To recruit, select and promote highly qualified employees using valid and innovative skills assessment examinations and selection procedures; to compensate classified employees based on the Merit System principle of equal pay for equal work;  to provide exceptional customer service; and to implement personnel management  programs that align with and support the mission and goals of the Personnel  Commission and the San Mateo County Office of Education.

  PERSONNEL COMMISSION VISION
  

  To be regarded as a trustworthy and customer focused department that thoroughly understands and expertly delivers solutions for the unique personnel management needs of managers, employees, and members of the public we serve. We expect and demand of ourselves the best we have to offer by working together as a team, striving for operational excellence and adhering to our core values.

  PERSONNEL COMMISSION VALUES

  • We communicate openly and honestly and build relationships based on trust, respect, and caring.
  • We work together effectively to achieve our individual and department goals.
  • We treat every employee and member of the public with honesty, dignity, and respect.
  • We are dedicated to the highest level of achievement within our areas of responsibility.
  • We earn the confidence of those we serve by acting with integrity and behaving ethically.
  • We listen attentively to our clients to truly understand their needs and then deliver solutions.
  • We take pride in exceeding client expectations and striving for continuous improvement.
  • We give higher priority to people than to tasks.
  • We strive to make people feel valued and appreciated.

   

   

   

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