Job Description
The Job
This recruitment is only open to current San Bernardino County, Fire Department, or Special Districts employees who hold a regular, contract, extra-help, recurrent, Public Service Employee (PSE), Work Experience Program (WEX) or intern position. Former PSE, WEX, or interns are eligible to apply up to 6 months from the end of their assignment.
Your County employment must be clearly listed in in the work experience section of your application.
The Transitional Assistance Department is recruiting for Eligibility Worker Supervisors who plan, organize, and supervise a unit of Eligibility Workers engaged in determining initial and continuing eligibility for public assistance programs such as CalWORKS, CalFresh, Medi-Cal, etc., in accordance with established procedures. English/Spanish bilingual candidates are highly encouraged to apply. Additional compensation is available for bilingual skills.
For more detailed information, refer to the Eligibility Worker Supervisor job description.
CONDITIONS OF EMPLOYMENT
Pre-Employment: Applicants must pass a pre-employment process, which includes fingerprinting, credit check, and/or medical exam, prior to appointment.
Travel: Travel throughout the County may be required. Incumbents will be required to make provision for transportation. A valid California Class C driver license and proof of automobile liability insurance must be produced and maintained for the individual providing the transportation.
Sponsorship: San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future.
Minimum Requirements
Experience: Two (2) years of full-time work experience, all within the past three (3) years, in a California Department of Social Services agency performing duties equivalent to those of an Eligibility Worker II or higher , determining initial and continuing eligibility for one or more of the following public assistance programs: CalWORKS, CalFresh, Medi-Cal, etc.
-AND-
Education: Fifteen (15) semester (23 quarter) units of completed college coursework in behavioral/social science or business/public administration. A list of completed college coursework or legible transcripts MUST be submitted with the application if the applicant does not possess a completed Associate's degree or higher in one the qualifying fields listed above .
Completion of the San Bernardino County Management Leadership Academy (MLA) program will be accepted toward the required coursework on the basis of four (4) quarter units of credit per MLA track completed.
Note: Qualifying degrees or coursework must be completed at a college or university accredited by any accrediting association recognized by the United States Department of Education. Degrees or coursework completed outside the U.S. must be accompanied with an evaluation report from a reputable credential evaluation service showing equivalency to degrees or coursework completed at a college or university accredited by any accrediting association recognized by the United States Department of Education.
Note: Eligibility Worker I experience is NOT considered qualifying and must be clearly separated on the application from time spent as a journey-level Eligibility Worker II or higher. CalWORKs Welfare-To-Work (Employment Services Specialist/Trainee) experience is not considered qualifying work experience.
Desired Qualifications
English/Spanish bilingual skills are highly desirable. Incumbents receive additional compensation for verbal and written translation skills. Bilingual positions require that applicants pass written and oral language competency tests to be considered for such vacancies. High volume call center experience is also greatly desired.
Selection Process
Please complete and submit the online employment application and supplemental questionnaire by 5:00 pm, Friday, October 4, 2024.
There will be a competitive evaluation of qualifications based on a review of the Application and Supplemental Questionnaire only . There will not be in-person testing or an online exam, therefore it is to your advantage to provide as much relevant and detailed work experience as possible in both your work history and supplemental questionnaire.
Resumes will not be accepted in lieu of the application and/or supplemental questionnaire . Completing your application with statement such as "see/refer to resume" or "see attached" rather than completing your work history may affect your eligibility or competitive evaluation score.
To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application.
If you require technical assistance, please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application.
EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants.
ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline.
Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points.
Please click HERE for important Applicant Information and the County Employment Process .
Supervisory Unit
The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.
For a summary of benefits,* please click here .
Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ .
*Retirement benefits subject to change.
Closing Date/Time: 10/4/2024 5:00 PM Pacific
