PLACER COUNTY, CA
Auburn, California, United States
Introduction Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . This recruitment will be used to fill vacancies in the South Placer and Auburn areas. This continuous recruitment will remain open until the final filing date. The eligible list established from this continuous recruitment will expire by the end of the calendar year. Applicants will be eligible to reapply and take an examination if a new recruitment opens the following calendar year. To be considered for the next round of screening in this recruitment, please submit your application materials by June 25, 2024, at 8:00pm. POSITION INFORMATION The current vacancies are in the Health and Human Services Department - Human Services Division and the eligible list established from this recruitment will be used to fill positions in eligibility programs such as CalFresh, CalWORKs, Medi-Cal, and Veterans Services. This list may also be used to fill positions in other divisions as vacancies arise. Bilingual skills in Spanish and/or Russian are preferred, but not required for the current vacancies. This recruitment may be used to fill both permanent and temporary/extra help vacancies as they are available. *Temporary/Extra-help assignments are limited to 28 hours per week with a cap of 999 hours or 960 hours for CalPERS retired annuitants in a fiscal year and are not eligible for benefits. Extra-help appointments made from this eligible list may transition to permanent status, should vacancies arise. This classification is scheduled to receive a general wage increase of 4% in July 2024. BENEFITS Placer County offers a comprehensive benefits package to employees, including: Holidays: 14 paid holidays per year, 2 of which are floating holidays* Vacation leave: 10 days/year with ability to accrue 25 days/year Sick leave: 12 days/year* Cafeteria plan: 6% of employee’s salary will be contributed towards employee to use towards 401(k), dependent care, medical co-insurance, or cash Medical, dental, and vision insurance available for employees and dependents $50,000 life insurance policy at no cost to employee CalPERS retirement plans Retiree medical insurance Deferred compensation Education allowance: up to $1,200 per year Bilingual incentive: incumbents may be eligible for bilingual incentive pay depending upon operational needs and certification of proficiency. *Amounts will be prorated for part-time employees and employees hired after the first of the year. The information above represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire about the most current benefit package during hiring interviews or by contacting the Human Resources Department. For a detailed listing of benefits, please click here to view General benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION To learn about determining eligibility for, or continuation of, designated and specialized client services programs and their respective benefits; to provide administrative support for designated program operations and the provision of services; to track and monitor the continuing quality of services provided and client needs to ensure compliance with program guidelines and regulations; and to function as an integral and supportive member of assigned departmental and multi-disciplinary team(s). DISTINGUISHING CHARACTERISTICS This is the training level classification in the Eligibility Specialist series established to qualify incumbents in the training and experience requirements to become an Eligibility Specialist I. This class is distinguished from the Entry level in the series in that Trainees may have limited or no directly related work experience and are not assigned the full scope of Entry level duties. Job duties at the Trainee level include classroom and on-the-job training where the emphasis is on learning the basic regulatory and statutory requirements of multiple client services programs. Employees work under guidance and direction to complete initial case functions as they continue to learn procedures, complex regulations, and acquire the ability to apply the regulations during the training period. Trainees are given the opportunity to perform increasing levels of eligibility determination to prepare them for the duties assigned to the entry-level Eligibility Specialist I classification. Since this is a training class, employees are expected to successfully complete all training requirements within a period not to exceed twelve (12) months, at which time they will be eligible to non-competitively promote into the Eligibility Specialist I classification. Failure to successfully complete training as prescribed will result in termination. SUPERVISION RECEIVED AND EXERCISED Receives immediate supervision from supervisory or management staff and may receive technical and functional supervision from an Eligibility Specialist - Senior. EXAMPLES OF ESSENTIAL DUTIES Interview applicants and participants in designated client services programs and services; assist applicants in the completion of appropriate applications, financial disclosures, and declaration forms necessary to process applications; determine and request necessary verification and data to accurately evaluate the applicant or client’s eligibility and determine applicant’s/participant’s eligibility for designated program(s). Interpret and explain designated program(s) regulations, obligations, procedures, and other pertinent information on an individual basis, in person, by telephone, or in group settings to applicants, participants, and the general public. Educate, recommend, and determine initial and continuing eligibility in accordance with established procedures for various assigned programs including verification of reported information and of benefits provided by other jurisdictions; screen applicants/participants to determine eligibility for expedited, expanded, and/or modified services. Maintain appropriate and accurate case records, documentation, and files, including performing data entry into automated record systems; monitor and follow-up on due dates; prepare and maintain other documents associated with designated program area(s) and related reporting requirements. Recognize the need for and provide referrals to other client services and/or community resources/agencies to assist applicants/participants in identifying and utilizing the resources and services available; establish and maintain liaison with local private and public resources to provide continuity of services and awareness of designated program area(s). Assist in conducting program orientation and/or information sessions for clients, applicants, vendors, contractors, landlords, employers, and the general public to disseminate accurate information regarding assigned program area(s) and pertinent criteria, regulations, and guidelines. Perform specialized functions and tasks in support of assigned program(s) such as processing claims for reimbursement of tenant damages; prepare lease/contract documents; learn how to issue certificates, overpayments, vouchers, and checks and make referrals to fraud investigations as necessary; assist with surveys and/or field housing quality inspections relative to compliance standards. Recommend appropriate determinations according to established criteria and assigned program’s regulations; perform calculations to verify mathematical and financial data; initiate appropriate process according to determination. When assigned to the WIC program, conduct nutritional and related classes under the direction of a Nutritionist, including determining nutritional goals according to established criteria, and collecting, documenting, and evaluating clinical and dietary information. Assist with troubleshooting and the resolving system issues and inconsistencies in information as it relates to the various automated systems used for generating eligibility determinations. Perform a variety of administrative support and clerical duties related to assigned program activities to include filing, maintaining records and statistics, word processing, and answering the telephones. Build and maintain positive working relationships with co-workers, other County employees, community agencies and resources, and the public utilizing principles of effective customer service. Perform related duties as assigned. WORKING CONDITIONS Work is typically performed in an indoor office environment and controlled temperature conditions. Position may require travel to and from other locations in a variety of outdoor weather conditions. MINIMUM QUALIFICATIONS Experience and Training: Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Education and Experience: Equivalent to the completion of twelfth grade. AND Six (6) months of clerical experience that includes substantial public contact. OR Completion of the equivalent of fifteen (15) semester units in social services, sociology, social work, psychology, behavioral science, business or public administration, or a related field from an accredited college or university. Required License or Certificate: May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Techniques of interviewing and information gathering, and record keeping practices. Modern office procedures, methods, and computer hardware and software and its applications. English usage, spelling, grammar, and punctuation. Basic mathematical calculations. Ability to: Learn, retain, and understand program information; intermittently analyze work papers; identify and interpret technical and numerical information; explain designated and specific regulations and procedures to clients and the general public. On a continuous basis, sit at a desk for long periods of time; intermittently walk, stand, bend, climb, squat, twist, and reach while retrieving or returning files or making field visits. Intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone and write or use a keyboard to communicate through written means; see with sufficient acuity to read characters on computer screen; hear and speak with sufficient acuity to communicate with clients; and lift moderate weight. Learn to apply the policies, procedures, and programs of the Health and Human Services Department. Learn to apply the laws, rules, and regulations governing eligibility for multiple public assistance programs. Learn to make referrals to appropriate agencies and programs. Learn to detect and evaluate potential fraudulent situations. Make rapid and accurate arithmetic calculations including addition, subtraction, multiplication, and division. Maintain strict confidentiality. Work with various cultural and ethnic groups in a tactful and effective manner. Learn to plan and prioritize a caseload to ensure work is completed in accordance with regulations relating to eligibility and timeliness. Follow written and oral direction and instructions. Obtain information through interview; work fairly and courteously with the public; handle multiple case assignments; and work effectively with interruptions. Analyze situations quickly and objectively and determine proper course of action within established guidelines and parameters. Use a computer and related software applications. Use modern office equipment, such as a calculator, telephone, facsimile machine, and photocopy machine. Type at a speed necessary for successful job performance. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the performance of required duties. SELECTION PROCEDURE Online Examination (100%) After the posted filing deadline, qualified candidates will receive a notification via email when the examination is available. The online examination may include multiple choice, true/false, fill-in, matching, and/or essay type questions directly related to the required knowledge and abilities for this classification. Note: Candidates will have approximately three (3) calendar days from the date of notification to complete the online examination. Only one attempt will be permitted. The online examination has been tentatively scheduled for the following dates: Week of May 6, 2024 Week of July 15, 2024 Week of September 9, 2024 Week of November 4, 2024 MISCELLANEOUS INFORMATION Length of Probation: This classification serves at the pleasure of the Appointing Authority and has no specific term and no right to continuous employment. Bargaining Unit: General CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Janine Martindale, Administrative Technician, at jmartind@placer.ca.gov or (530) 889-4083. Closing Date/Time: Continuous
Apr 03, 2024
Full Time
Introduction Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . This recruitment will be used to fill vacancies in the South Placer and Auburn areas. This continuous recruitment will remain open until the final filing date. The eligible list established from this continuous recruitment will expire by the end of the calendar year. Applicants will be eligible to reapply and take an examination if a new recruitment opens the following calendar year. To be considered for the next round of screening in this recruitment, please submit your application materials by June 25, 2024, at 8:00pm. POSITION INFORMATION The current vacancies are in the Health and Human Services Department - Human Services Division and the eligible list established from this recruitment will be used to fill positions in eligibility programs such as CalFresh, CalWORKs, Medi-Cal, and Veterans Services. This list may also be used to fill positions in other divisions as vacancies arise. Bilingual skills in Spanish and/or Russian are preferred, but not required for the current vacancies. This recruitment may be used to fill both permanent and temporary/extra help vacancies as they are available. *Temporary/Extra-help assignments are limited to 28 hours per week with a cap of 999 hours or 960 hours for CalPERS retired annuitants in a fiscal year and are not eligible for benefits. Extra-help appointments made from this eligible list may transition to permanent status, should vacancies arise. This classification is scheduled to receive a general wage increase of 4% in July 2024. BENEFITS Placer County offers a comprehensive benefits package to employees, including: Holidays: 14 paid holidays per year, 2 of which are floating holidays* Vacation leave: 10 days/year with ability to accrue 25 days/year Sick leave: 12 days/year* Cafeteria plan: 6% of employee’s salary will be contributed towards employee to use towards 401(k), dependent care, medical co-insurance, or cash Medical, dental, and vision insurance available for employees and dependents $50,000 life insurance policy at no cost to employee CalPERS retirement plans Retiree medical insurance Deferred compensation Education allowance: up to $1,200 per year Bilingual incentive: incumbents may be eligible for bilingual incentive pay depending upon operational needs and certification of proficiency. *Amounts will be prorated for part-time employees and employees hired after the first of the year. The information above represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire about the most current benefit package during hiring interviews or by contacting the Human Resources Department. For a detailed listing of benefits, please click here to view General benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION To learn about determining eligibility for, or continuation of, designated and specialized client services programs and their respective benefits; to provide administrative support for designated program operations and the provision of services; to track and monitor the continuing quality of services provided and client needs to ensure compliance with program guidelines and regulations; and to function as an integral and supportive member of assigned departmental and multi-disciplinary team(s). DISTINGUISHING CHARACTERISTICS This is the training level classification in the Eligibility Specialist series established to qualify incumbents in the training and experience requirements to become an Eligibility Specialist I. This class is distinguished from the Entry level in the series in that Trainees may have limited or no directly related work experience and are not assigned the full scope of Entry level duties. Job duties at the Trainee level include classroom and on-the-job training where the emphasis is on learning the basic regulatory and statutory requirements of multiple client services programs. Employees work under guidance and direction to complete initial case functions as they continue to learn procedures, complex regulations, and acquire the ability to apply the regulations during the training period. Trainees are given the opportunity to perform increasing levels of eligibility determination to prepare them for the duties assigned to the entry-level Eligibility Specialist I classification. Since this is a training class, employees are expected to successfully complete all training requirements within a period not to exceed twelve (12) months, at which time they will be eligible to non-competitively promote into the Eligibility Specialist I classification. Failure to successfully complete training as prescribed will result in termination. SUPERVISION RECEIVED AND EXERCISED Receives immediate supervision from supervisory or management staff and may receive technical and functional supervision from an Eligibility Specialist - Senior. EXAMPLES OF ESSENTIAL DUTIES Interview applicants and participants in designated client services programs and services; assist applicants in the completion of appropriate applications, financial disclosures, and declaration forms necessary to process applications; determine and request necessary verification and data to accurately evaluate the applicant or client’s eligibility and determine applicant’s/participant’s eligibility for designated program(s). Interpret and explain designated program(s) regulations, obligations, procedures, and other pertinent information on an individual basis, in person, by telephone, or in group settings to applicants, participants, and the general public. Educate, recommend, and determine initial and continuing eligibility in accordance with established procedures for various assigned programs including verification of reported information and of benefits provided by other jurisdictions; screen applicants/participants to determine eligibility for expedited, expanded, and/or modified services. Maintain appropriate and accurate case records, documentation, and files, including performing data entry into automated record systems; monitor and follow-up on due dates; prepare and maintain other documents associated with designated program area(s) and related reporting requirements. Recognize the need for and provide referrals to other client services and/or community resources/agencies to assist applicants/participants in identifying and utilizing the resources and services available; establish and maintain liaison with local private and public resources to provide continuity of services and awareness of designated program area(s). Assist in conducting program orientation and/or information sessions for clients, applicants, vendors, contractors, landlords, employers, and the general public to disseminate accurate information regarding assigned program area(s) and pertinent criteria, regulations, and guidelines. Perform specialized functions and tasks in support of assigned program(s) such as processing claims for reimbursement of tenant damages; prepare lease/contract documents; learn how to issue certificates, overpayments, vouchers, and checks and make referrals to fraud investigations as necessary; assist with surveys and/or field housing quality inspections relative to compliance standards. Recommend appropriate determinations according to established criteria and assigned program’s regulations; perform calculations to verify mathematical and financial data; initiate appropriate process according to determination. When assigned to the WIC program, conduct nutritional and related classes under the direction of a Nutritionist, including determining nutritional goals according to established criteria, and collecting, documenting, and evaluating clinical and dietary information. Assist with troubleshooting and the resolving system issues and inconsistencies in information as it relates to the various automated systems used for generating eligibility determinations. Perform a variety of administrative support and clerical duties related to assigned program activities to include filing, maintaining records and statistics, word processing, and answering the telephones. Build and maintain positive working relationships with co-workers, other County employees, community agencies and resources, and the public utilizing principles of effective customer service. Perform related duties as assigned. WORKING CONDITIONS Work is typically performed in an indoor office environment and controlled temperature conditions. Position may require travel to and from other locations in a variety of outdoor weather conditions. MINIMUM QUALIFICATIONS Experience and Training: Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Education and Experience: Equivalent to the completion of twelfth grade. AND Six (6) months of clerical experience that includes substantial public contact. OR Completion of the equivalent of fifteen (15) semester units in social services, sociology, social work, psychology, behavioral science, business or public administration, or a related field from an accredited college or university. Required License or Certificate: May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Techniques of interviewing and information gathering, and record keeping practices. Modern office procedures, methods, and computer hardware and software and its applications. English usage, spelling, grammar, and punctuation. Basic mathematical calculations. Ability to: Learn, retain, and understand program information; intermittently analyze work papers; identify and interpret technical and numerical information; explain designated and specific regulations and procedures to clients and the general public. On a continuous basis, sit at a desk for long periods of time; intermittently walk, stand, bend, climb, squat, twist, and reach while retrieving or returning files or making field visits. Intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone and write or use a keyboard to communicate through written means; see with sufficient acuity to read characters on computer screen; hear and speak with sufficient acuity to communicate with clients; and lift moderate weight. Learn to apply the policies, procedures, and programs of the Health and Human Services Department. Learn to apply the laws, rules, and regulations governing eligibility for multiple public assistance programs. Learn to make referrals to appropriate agencies and programs. Learn to detect and evaluate potential fraudulent situations. Make rapid and accurate arithmetic calculations including addition, subtraction, multiplication, and division. Maintain strict confidentiality. Work with various cultural and ethnic groups in a tactful and effective manner. Learn to plan and prioritize a caseload to ensure work is completed in accordance with regulations relating to eligibility and timeliness. Follow written and oral direction and instructions. Obtain information through interview; work fairly and courteously with the public; handle multiple case assignments; and work effectively with interruptions. Analyze situations quickly and objectively and determine proper course of action within established guidelines and parameters. Use a computer and related software applications. Use modern office equipment, such as a calculator, telephone, facsimile machine, and photocopy machine. Type at a speed necessary for successful job performance. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the performance of required duties. SELECTION PROCEDURE Online Examination (100%) After the posted filing deadline, qualified candidates will receive a notification via email when the examination is available. The online examination may include multiple choice, true/false, fill-in, matching, and/or essay type questions directly related to the required knowledge and abilities for this classification. Note: Candidates will have approximately three (3) calendar days from the date of notification to complete the online examination. Only one attempt will be permitted. The online examination has been tentatively scheduled for the following dates: Week of May 6, 2024 Week of July 15, 2024 Week of September 9, 2024 Week of November 4, 2024 MISCELLANEOUS INFORMATION Length of Probation: This classification serves at the pleasure of the Appointing Authority and has no specific term and no right to continuous employment. Bargaining Unit: General CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Janine Martindale, Administrative Technician, at jmartind@placer.ca.gov or (530) 889-4083. Closing Date/Time: Continuous
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Event Services Coordinator SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Housing, Dining & Conference Services (HDCS) Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0 FTE) Work Schedule Monday through Friday; 8:00 AM - 5:00 PM Anticipated Hiring Range $4,920.00 - $5,167.00 Per Month ($59,040.00 - $62,004.00 Annually) Salary is commensurate with experience. Position Summary Under the general lead of the Event Management Specialist, the Event Services Coordinator is responsible for developing & managing relationships with internal and external clients who utilize university facilities. The Event Service Coordinator will meet the logistical needs of clients through collaboration with all necessary cross-campus departments. The individual will assist in the planning, organizing and implementing of events within Event Services and functions in support of the overall mission and goals of SFSU. The Event Services Coordinator will anticipate problems and develop appropriate solutions by investigating, analyzing and solving operational issues and complaints. This role will also include managing and maintaining accurate inventory control with Facilities Services’, University Police, Enterprise Risk Management, and labor chargeable services. Position Information CUSTOMER & EVENT MANAGEMENT Develop and manage relationships with internal and external university clients who utilize San Francisco State University’s facilities. Develop and maintain excellent client relations while managing all details associated with each event. Liaison with vendors and minimize risk by ensuring appropriate liability insurance for all event-related matters. Primary point of contact for events and provide clients with updates as necessary for each event. Responsible for vendor management and client contract negotiations for events. Oversee event reservations, event planning, facilities coordination, technology management, insurance policy standards and documentation for all client events within Event Services. Communicate with various University entities including, but not limited to, University Police Department, Enterprise Risk Management, and Capital Planning, Design & Construction of upcoming events and clients' logistical needs, technical and supervisory support, AV needs, alcohol clearance approvals, State Fire Marshall special event application approvals and facilities support. Develop and implement procedures and solutions to improve the Event Services Associates program. Provide information to clients in relation to campus rates, policies and procedures of events, camps and conferences by the Conference & Event Services area. Ensure facility rules, regulations and policies are enforced at all times while on campus grounds. Conduct walkthrough of rental spaces with clients and campus stakeholders. ADMINISTRATIVE Identify and implement sustainable practices in all areas to include, but not limited to, event production, procurement, and use of various resources. Create tools to solicit feedback from clients and campus stakeholders and recommend service charges or enhancements based on feedback provided. Evaluate and review insurance policies; ensuring agreements for short-term rentals have proper documentation in relation to insurance, payment, and signed agreements. Create and prepare various agreements and revenue reports related to short-term rentals. Maintain and create electronic and paper records and files of each short-term rental agreements. Provide strategic event planning skills while producing and executing basic event plans, from concept through execution of each event. Track, monitor, and compile data of client bookings and maintaining close contact with clients and service partners to ensure a successful event. Coordinate with Enterprise Risk Management and Procurement to review and amend agreement verbiage to ensure rental agreements meet legal and liability standards. Ensure proper billing to clients is accurate and assist in the collection of past due invoices. MARKETING & SALES Assist with developing effective marketing strategies including re-branding and web presence to maximize revenue for the university. Assist with developing program proposals with revenue and cost analysis to plan revenue and business. Assist with developing a campus-wide training for event planning on campus. Assist with negotiating vendor partner rates for event services and equipment. LEADING & TRAINING Lead and coordinate student assistants, which includes, hire, train and feedback of the student workforce. Ensure training is compatible with policies and procedures set forth by SF State, Administration & Finance, and Student Affairs. Assist with training, evaluation and scheduling of student support. Support student staff payroll. Provide training to staff and community partners who use the Event Management System database. INVENTORY CONTROL Coordinate with the Facilities Services on the general maintenance and upkeep of facilities, audio visual equipment, and furniture inventories. Ensure that appropriate rates for furniture, equipment, and all chargeable services are maintained in Event Management System database. Other duties as assigned. Minimum Qualifications Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Working knowledge of and ability to apply standard theories, principles, practices, and techniques applicable to the program and/or administrative specialty to develop conclusions and make recommendations. Thorough knowledge of policies, procedures, and outside regulations pertaining to the applicable program and/or administrative specialty. Working knowledge of operational and fiscal analysis and techniques. Ability to take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved. Skill in the research, development and evaluation of policies and programs, including skill in the collection, evaluation, and interpretation of data to develop sound conclusions and make appropriate recommendations. Expertise in investigating and analyzing problems with a broad administrative impact and implications. Ability to anticipate problems and address them proactively. Demonstrated ability to effectively interpret, organize, and present information and ideas in written or presentation form. Ability to train others on new skills and procedures and provide lead work direction. Preferred Qualifications Four years’ experience in conference and event services, including logistics and execution. Four years’ experience leading staff. Overseeing customer service experience in a hospitality-related environment. Demonstrated ability to train and mentor staff. Ability to troubleshoot complex and varied client related problems in a fast paced environment. Thorough knowledge of Microsoft Office. Experience with EMS (Event Management System) or other event management software. Basic understanding of AV equipment in relation to event services. Demonstrated experience working with diverse populations. Experience working with a diverse community. Environmental/Physical/Special The incumbent will work in a shared environment within the residential housing community on the main SF State campus. S/he will be required to lift and carry equipment, tables, chairs, etc., for conference check-in and check-out, event set-ups, and other campus needs. Regular attendance and work week that sometimes needs to be flexible are required. This position may be required to work nights and/or weekends. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Employment Requirement CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu . CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Oct 13 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title Event Services Coordinator SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Housing, Dining & Conference Services (HDCS) Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0 FTE) Work Schedule Monday through Friday; 8:00 AM - 5:00 PM Anticipated Hiring Range $4,920.00 - $5,167.00 Per Month ($59,040.00 - $62,004.00 Annually) Salary is commensurate with experience. Position Summary Under the general lead of the Event Management Specialist, the Event Services Coordinator is responsible for developing & managing relationships with internal and external clients who utilize university facilities. The Event Service Coordinator will meet the logistical needs of clients through collaboration with all necessary cross-campus departments. The individual will assist in the planning, organizing and implementing of events within Event Services and functions in support of the overall mission and goals of SFSU. The Event Services Coordinator will anticipate problems and develop appropriate solutions by investigating, analyzing and solving operational issues and complaints. This role will also include managing and maintaining accurate inventory control with Facilities Services’, University Police, Enterprise Risk Management, and labor chargeable services. Position Information CUSTOMER & EVENT MANAGEMENT Develop and manage relationships with internal and external university clients who utilize San Francisco State University’s facilities. Develop and maintain excellent client relations while managing all details associated with each event. Liaison with vendors and minimize risk by ensuring appropriate liability insurance for all event-related matters. Primary point of contact for events and provide clients with updates as necessary for each event. Responsible for vendor management and client contract negotiations for events. Oversee event reservations, event planning, facilities coordination, technology management, insurance policy standards and documentation for all client events within Event Services. Communicate with various University entities including, but not limited to, University Police Department, Enterprise Risk Management, and Capital Planning, Design & Construction of upcoming events and clients' logistical needs, technical and supervisory support, AV needs, alcohol clearance approvals, State Fire Marshall special event application approvals and facilities support. Develop and implement procedures and solutions to improve the Event Services Associates program. Provide information to clients in relation to campus rates, policies and procedures of events, camps and conferences by the Conference & Event Services area. Ensure facility rules, regulations and policies are enforced at all times while on campus grounds. Conduct walkthrough of rental spaces with clients and campus stakeholders. ADMINISTRATIVE Identify and implement sustainable practices in all areas to include, but not limited to, event production, procurement, and use of various resources. Create tools to solicit feedback from clients and campus stakeholders and recommend service charges or enhancements based on feedback provided. Evaluate and review insurance policies; ensuring agreements for short-term rentals have proper documentation in relation to insurance, payment, and signed agreements. Create and prepare various agreements and revenue reports related to short-term rentals. Maintain and create electronic and paper records and files of each short-term rental agreements. Provide strategic event planning skills while producing and executing basic event plans, from concept through execution of each event. Track, monitor, and compile data of client bookings and maintaining close contact with clients and service partners to ensure a successful event. Coordinate with Enterprise Risk Management and Procurement to review and amend agreement verbiage to ensure rental agreements meet legal and liability standards. Ensure proper billing to clients is accurate and assist in the collection of past due invoices. MARKETING & SALES Assist with developing effective marketing strategies including re-branding and web presence to maximize revenue for the university. Assist with developing program proposals with revenue and cost analysis to plan revenue and business. Assist with developing a campus-wide training for event planning on campus. Assist with negotiating vendor partner rates for event services and equipment. LEADING & TRAINING Lead and coordinate student assistants, which includes, hire, train and feedback of the student workforce. Ensure training is compatible with policies and procedures set forth by SF State, Administration & Finance, and Student Affairs. Assist with training, evaluation and scheduling of student support. Support student staff payroll. Provide training to staff and community partners who use the Event Management System database. INVENTORY CONTROL Coordinate with the Facilities Services on the general maintenance and upkeep of facilities, audio visual equipment, and furniture inventories. Ensure that appropriate rates for furniture, equipment, and all chargeable services are maintained in Event Management System database. Other duties as assigned. Minimum Qualifications Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Working knowledge of and ability to apply standard theories, principles, practices, and techniques applicable to the program and/or administrative specialty to develop conclusions and make recommendations. Thorough knowledge of policies, procedures, and outside regulations pertaining to the applicable program and/or administrative specialty. Working knowledge of operational and fiscal analysis and techniques. Ability to take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved. Skill in the research, development and evaluation of policies and programs, including skill in the collection, evaluation, and interpretation of data to develop sound conclusions and make appropriate recommendations. Expertise in investigating and analyzing problems with a broad administrative impact and implications. Ability to anticipate problems and address them proactively. Demonstrated ability to effectively interpret, organize, and present information and ideas in written or presentation form. Ability to train others on new skills and procedures and provide lead work direction. Preferred Qualifications Four years’ experience in conference and event services, including logistics and execution. Four years’ experience leading staff. Overseeing customer service experience in a hospitality-related environment. Demonstrated ability to train and mentor staff. Ability to troubleshoot complex and varied client related problems in a fast paced environment. Thorough knowledge of Microsoft Office. Experience with EMS (Event Management System) or other event management software. Basic understanding of AV equipment in relation to event services. Demonstrated experience working with diverse populations. Experience working with a diverse community. Environmental/Physical/Special The incumbent will work in a shared environment within the residential housing community on the main SF State campus. S/he will be required to lift and carry equipment, tables, chairs, etc., for conference check-in and check-out, event set-ups, and other campus needs. Regular attendance and work week that sometimes needs to be flexible are required. This position may be required to work nights and/or weekends. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Employment Requirement CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu . CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Oct 13 2023 Pacific Daylight Time Applications close: Closing Date/Time:
State of Missouri
Kansas City, Missouri, United States
Job Location: Rehabilitation Services for the Blind is seeking applications for a Senior Rehabilitation Specialists located at 615 E 13th Street, Kansas City, MO. This is specialized and skilled work in providing adjustment services, orientation to surroundings and travel training to blind and visually impaired persons who receive services from the Rehabilitation Services for the Blind, Division of Family Services. An employee in this class has responsibility for training blind and visually impaired persons so they will achieve the confidence and skills necessary to travel independently from one location to another in a safe, efficient and socially acceptable manner. Supervision is received from a District Supervisor, Rehabilitation Services for the Blind or other designated administrative superior. What you'll do: The following are a responsibilities of this position but not limited to: Assess blind and visually impaired persons, including those with multiple disabilities, to determine their understanding of spatial and directional concepts and their physical and emotional capability to participate in a planned sequential course of training in orientation and mobility. Provide orientation of blind and visually impaired persons to the surroundings in which they live and/or work. Communicate to clients and other significant persons information regarding the physical, psychological, social, educational, economic and employment implications of blindness. Teach blind and visually impaired persons the correct techniques for accessing various modes of public transportation (taxis, busses, trains, airplanes, etc.). Prepare and teach the use of tactile, Braille and auditory maps. Teach blind and visually impaired persons the effects of various weather conditions on the environment and how to travel in those conditions (i.e., the effect of wind, rain, or snow on traffic sounds; ice or silt on sidewalks). Assist clients in obtaining alternatives to cane travel (i.e., guide dogs, electronic aids and optical aids). Train the client in the use of remaining vision, whenever applicable. Teach cane techniques such as arc, rhythm step, shore lining, touch and slide, diagonal, methods of locating stationary landmarks or other points of reference; how to judge traffic and intersection patterns in both residential and business areas and how to negotiate curbs and uneven terrains. Observe the posture, gait, body movements and other gross motor techniques of blind and visually impaired persons, assesses the specific implications for travel and teaches correct posture, gait, body movements and other gross motor techniques necessary for learning and using travel skills. Determine the appropriate type and length of cane for each client (when necessary cuts cane to desired length) and teaches client to determine when cane tips need to be changed and how to change them. Interprets state statutes related to services and legal rights of blind and visually impaired persons to clients, other consumers and the general public. General Summary: Second-level professional position accountable for performing case management activities to include interviewing, counseling, assessing, evaluating, writing rehabilitation plans, teaching, and/or placing clients in suitable employment. Employees may represent the agency and persons with disabilities to the community, public and private agencies; and/or serve as a resource in the community for creating employment opportunities for persons with disabilities. Duties may also involve helping clients adjust to physical impairments and integrate socially by providing mobility, orientation, and travel training, and identifying available resources. Knowledge, Skills & Abilities: Knowledge of persons with disabilities, and their physical, social, and emotional limitations and challenges. Ability to train staff in the instruction of clients in job seeking skills, provide information regarding disabilities as they relate to employment, and/or instruct clients on use of adaptive technology. All you need for success : Two years of professional experience in rehabilitation counseling, job placement, rehabilitation teaching, vocational counseling and guidance, employment services for individuals with disabilities or related areas; and graduation from an accredited four-year college or university with specialization in job placement, rehabilitation counseling, rehabilitation teaching, counseling and guidance, behavioral sciences, education, business or public administration or related areas. (Graduate study in the areas listed above may be substituted on a year-for-year basis for one year of the stated experience.) OR One year of experience in a public or private rehabilitation agency for blind and visually impaired persons or in the Family Support Division/Rehabilitation Services for the Blind at or above the level of Rehabilitation Counselor for the Blind II, Rehabilitation Teacher for the Blind, or Area Coordinator, Business Enterprises for the Blind. Lack of post-secondary education will not be used as a sole basis denying consideration to any applicant. Recruitment Area: Accepting applications from all qualified applicants. More reasons to love this position: The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here . If you have questions about this position please contact: FSD.Personnel@dss.mo.gov The State of Missouri is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Closing Date/Time: 2024-04-19
Apr 06, 2024
Full Time
Job Location: Rehabilitation Services for the Blind is seeking applications for a Senior Rehabilitation Specialists located at 615 E 13th Street, Kansas City, MO. This is specialized and skilled work in providing adjustment services, orientation to surroundings and travel training to blind and visually impaired persons who receive services from the Rehabilitation Services for the Blind, Division of Family Services. An employee in this class has responsibility for training blind and visually impaired persons so they will achieve the confidence and skills necessary to travel independently from one location to another in a safe, efficient and socially acceptable manner. Supervision is received from a District Supervisor, Rehabilitation Services for the Blind or other designated administrative superior. What you'll do: The following are a responsibilities of this position but not limited to: Assess blind and visually impaired persons, including those with multiple disabilities, to determine their understanding of spatial and directional concepts and their physical and emotional capability to participate in a planned sequential course of training in orientation and mobility. Provide orientation of blind and visually impaired persons to the surroundings in which they live and/or work. Communicate to clients and other significant persons information regarding the physical, psychological, social, educational, economic and employment implications of blindness. Teach blind and visually impaired persons the correct techniques for accessing various modes of public transportation (taxis, busses, trains, airplanes, etc.). Prepare and teach the use of tactile, Braille and auditory maps. Teach blind and visually impaired persons the effects of various weather conditions on the environment and how to travel in those conditions (i.e., the effect of wind, rain, or snow on traffic sounds; ice or silt on sidewalks). Assist clients in obtaining alternatives to cane travel (i.e., guide dogs, electronic aids and optical aids). Train the client in the use of remaining vision, whenever applicable. Teach cane techniques such as arc, rhythm step, shore lining, touch and slide, diagonal, methods of locating stationary landmarks or other points of reference; how to judge traffic and intersection patterns in both residential and business areas and how to negotiate curbs and uneven terrains. Observe the posture, gait, body movements and other gross motor techniques of blind and visually impaired persons, assesses the specific implications for travel and teaches correct posture, gait, body movements and other gross motor techniques necessary for learning and using travel skills. Determine the appropriate type and length of cane for each client (when necessary cuts cane to desired length) and teaches client to determine when cane tips need to be changed and how to change them. Interprets state statutes related to services and legal rights of blind and visually impaired persons to clients, other consumers and the general public. General Summary: Second-level professional position accountable for performing case management activities to include interviewing, counseling, assessing, evaluating, writing rehabilitation plans, teaching, and/or placing clients in suitable employment. Employees may represent the agency and persons with disabilities to the community, public and private agencies; and/or serve as a resource in the community for creating employment opportunities for persons with disabilities. Duties may also involve helping clients adjust to physical impairments and integrate socially by providing mobility, orientation, and travel training, and identifying available resources. Knowledge, Skills & Abilities: Knowledge of persons with disabilities, and their physical, social, and emotional limitations and challenges. Ability to train staff in the instruction of clients in job seeking skills, provide information regarding disabilities as they relate to employment, and/or instruct clients on use of adaptive technology. All you need for success : Two years of professional experience in rehabilitation counseling, job placement, rehabilitation teaching, vocational counseling and guidance, employment services for individuals with disabilities or related areas; and graduation from an accredited four-year college or university with specialization in job placement, rehabilitation counseling, rehabilitation teaching, counseling and guidance, behavioral sciences, education, business or public administration or related areas. (Graduate study in the areas listed above may be substituted on a year-for-year basis for one year of the stated experience.) OR One year of experience in a public or private rehabilitation agency for blind and visually impaired persons or in the Family Support Division/Rehabilitation Services for the Blind at or above the level of Rehabilitation Counselor for the Blind II, Rehabilitation Teacher for the Blind, or Area Coordinator, Business Enterprises for the Blind. Lack of post-secondary education will not be used as a sole basis denying consideration to any applicant. Recruitment Area: Accepting applications from all qualified applicants. More reasons to love this position: The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here . If you have questions about this position please contact: FSD.Personnel@dss.mo.gov The State of Missouri is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Closing Date/Time: 2024-04-19
Alameda County
San Leandro, California, United States
Introduction This is a reinstatement, transfer or voluntary demotion opportunity for current and former regularly appointed employees of Alameda County. Reinstatement: Pursuant to Civil Service Rule 1744: On the request of a department head and approval of the Commission, a regularly appointed employee who resigned in good standing may, within three years after the effective date of his/her resignation, be reinstated in a position in the class from which he/she resigned or in a position in another class for which he/she may be eligible as determined by the Commission. Appointments by reinstatement following resignation are subject to the probationary period established for the class. You must have been a classified County employee in the same job code or in a job code at the same salary maximum and left the County in good standing. In addition, you must meet the minimum and special qualifications of the specific position. Transfer: You must be a current County classified employee in the same job code or in a job code with the same salary maximum for which you are applying. In addition, you must meet the minimum and special qualifications of the specific position. Voluntary Demotion: You must be a current County classified employee in a job code which is at a higher salary maximum than the vacancy for which you are applying. In addition, you must meet the minimum and special qualifications of the specific position. DESCRIPTION THE AGENCY Alameda County's Health Services Program is administered by the Health Care Services Agency and includes the following program areas: Behavioral Health Care, Public Health, Environmental Health, and Agency Administration/Indigent Health. The ultimate mission of the Health Care Services Agency is to provide fully integrated health care services through a comprehensive network of public and private partnerships that ensure optimal health and well-being and respect the diversity of all residents. Health Care Services Agency currently has multiple career opportunities for experienced professionals to become part of a service delivery team dedicated to the optimal health and well being of Alameda County residents. THE POSITION Under direction, to provide program planning, technical assistance, review and evaluation functions to direct client service delivery programs where such services are provided by community-based organizations (CBO's), contract service providers and/or County staff in a wide variety of service areas; to act as County liaison with service providers and funding sources and ensure that program regulations and procedures are followed; and to do related work as required. DISTINGUISHING FEATURES This professional-level class provides technical programmatic services in a wide variety of client service areas; however, all positions are typically characterized by the following elements: • The need for technical knowledge in the service delivery area to which assigned; • The fact that client services are provided by CBO's, other contract providers and/or County staff; and • The focus of responsibilities being related to program development and implementation, rather than to the provision of administrative or support to County departments. This class is distinguished from Senior Program Specialist, which provides work direction or supervision to a support staff in addition to providing direct program review and evaluation. It is further distinguished from Program/Financial Specialist in that the latter has financial service responsibilities in addition to technical program responsibilities. MINIMUM QUALIFICATIONS Education: The equivalent to graduation from an accredited four year college or university (180 quarter units or 120 semester units) with major coursework in business or public administration, a social science or a field related to the program area to which assigned. (Additional experience as outlined below may be substituted for the education on a year-for-year basis.) AND Experience: The equivalent to three years of full-time professional-level or supervisory work in the direct delivery of services to clients or the oversight of such services in the program area to which assigned, one year of which must have included program planning and evaluation, or in program administration, contract negotiations, grants management and similar financial services. Substitution: (Possession of a Master’s degree in business, public administration, social science or a related field to the program area to which assigned from an accredited college or university, may be substituted for two years of the required experience.) Licenses: Specified positions may require possession of a valid California driver's license. Specified positions may also require licensure or certification in the programmatic area to which assigned. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the "Examples of Duties" section of this specification. Knowledge of: • Principles, practices, funding sources and administrative requirements in the program area to which assigned. • Principles and practices of program planning and evaluation. • Principles and practices of direct client service delivery. • Practices and techniques of programmatic analysis and report preparation. • Applicable federal, state and local laws, rules and regulations. • Computer applications related to the work. • Office administrative practices and procedures, including records management and the operation of standard office equipment. • Basic budgetary and financial record-keeping techniques. Ability to: • Plan, monitor and evaluate program and service delivery effectiveness in the programmatic area to which assigned. • Identify programmatic and operational problems, investigate and evaluate alternatives and implement effective solutions. • Interpret, explain and apply complex regulations, policies and procedures. • Prepare clear, accurate and effective reports, correspondence, policies, informational brochures and other written materials. • Represent the department and the County in meetings with others and make effective presentations to diverse groups. • Organize and prioritize work and meet critical deadlines. • Maintain accurate records and files. • Exercise sound independent judgment within established policies and guidelines. • Establish and maintain effective working relationships with those contacted in the course of the work. BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) Accidental Death and Dismemberment Insurance County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Management Paid Leave** Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. ** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave. Conclusion TO APPLY: Please submit a PDF of your updated Alameda County application to Ricca Espiridion at ricca.espiridion@acgov.org .Please be in contact if you have any questions. You are encouraged to apply immediately as this posting is open until filled and may close at anytime. Alameda County is an Equal Opportunity Employer Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Introduction This is a reinstatement, transfer or voluntary demotion opportunity for current and former regularly appointed employees of Alameda County. Reinstatement: Pursuant to Civil Service Rule 1744: On the request of a department head and approval of the Commission, a regularly appointed employee who resigned in good standing may, within three years after the effective date of his/her resignation, be reinstated in a position in the class from which he/she resigned or in a position in another class for which he/she may be eligible as determined by the Commission. Appointments by reinstatement following resignation are subject to the probationary period established for the class. You must have been a classified County employee in the same job code or in a job code at the same salary maximum and left the County in good standing. In addition, you must meet the minimum and special qualifications of the specific position. Transfer: You must be a current County classified employee in the same job code or in a job code with the same salary maximum for which you are applying. In addition, you must meet the minimum and special qualifications of the specific position. Voluntary Demotion: You must be a current County classified employee in a job code which is at a higher salary maximum than the vacancy for which you are applying. In addition, you must meet the minimum and special qualifications of the specific position. DESCRIPTION THE AGENCY Alameda County's Health Services Program is administered by the Health Care Services Agency and includes the following program areas: Behavioral Health Care, Public Health, Environmental Health, and Agency Administration/Indigent Health. The ultimate mission of the Health Care Services Agency is to provide fully integrated health care services through a comprehensive network of public and private partnerships that ensure optimal health and well-being and respect the diversity of all residents. Health Care Services Agency currently has multiple career opportunities for experienced professionals to become part of a service delivery team dedicated to the optimal health and well being of Alameda County residents. THE POSITION Under direction, to provide program planning, technical assistance, review and evaluation functions to direct client service delivery programs where such services are provided by community-based organizations (CBO's), contract service providers and/or County staff in a wide variety of service areas; to act as County liaison with service providers and funding sources and ensure that program regulations and procedures are followed; and to do related work as required. DISTINGUISHING FEATURES This professional-level class provides technical programmatic services in a wide variety of client service areas; however, all positions are typically characterized by the following elements: • The need for technical knowledge in the service delivery area to which assigned; • The fact that client services are provided by CBO's, other contract providers and/or County staff; and • The focus of responsibilities being related to program development and implementation, rather than to the provision of administrative or support to County departments. This class is distinguished from Senior Program Specialist, which provides work direction or supervision to a support staff in addition to providing direct program review and evaluation. It is further distinguished from Program/Financial Specialist in that the latter has financial service responsibilities in addition to technical program responsibilities. MINIMUM QUALIFICATIONS Education: The equivalent to graduation from an accredited four year college or university (180 quarter units or 120 semester units) with major coursework in business or public administration, a social science or a field related to the program area to which assigned. (Additional experience as outlined below may be substituted for the education on a year-for-year basis.) AND Experience: The equivalent to three years of full-time professional-level or supervisory work in the direct delivery of services to clients or the oversight of such services in the program area to which assigned, one year of which must have included program planning and evaluation, or in program administration, contract negotiations, grants management and similar financial services. Substitution: (Possession of a Master’s degree in business, public administration, social science or a related field to the program area to which assigned from an accredited college or university, may be substituted for two years of the required experience.) Licenses: Specified positions may require possession of a valid California driver's license. Specified positions may also require licensure or certification in the programmatic area to which assigned. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the "Examples of Duties" section of this specification. Knowledge of: • Principles, practices, funding sources and administrative requirements in the program area to which assigned. • Principles and practices of program planning and evaluation. • Principles and practices of direct client service delivery. • Practices and techniques of programmatic analysis and report preparation. • Applicable federal, state and local laws, rules and regulations. • Computer applications related to the work. • Office administrative practices and procedures, including records management and the operation of standard office equipment. • Basic budgetary and financial record-keeping techniques. Ability to: • Plan, monitor and evaluate program and service delivery effectiveness in the programmatic area to which assigned. • Identify programmatic and operational problems, investigate and evaluate alternatives and implement effective solutions. • Interpret, explain and apply complex regulations, policies and procedures. • Prepare clear, accurate and effective reports, correspondence, policies, informational brochures and other written materials. • Represent the department and the County in meetings with others and make effective presentations to diverse groups. • Organize and prioritize work and meet critical deadlines. • Maintain accurate records and files. • Exercise sound independent judgment within established policies and guidelines. • Establish and maintain effective working relationships with those contacted in the course of the work. BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) Accidental Death and Dismemberment Insurance County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Management Paid Leave** Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. ** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave. Conclusion TO APPLY: Please submit a PDF of your updated Alameda County application to Ricca Espiridion at ricca.espiridion@acgov.org .Please be in contact if you have any questions. You are encouraged to apply immediately as this posting is open until filled and may close at anytime. Alameda County is an Equal Opportunity Employer Closing Date/Time: Continuous
Introduction This is a reinstatement, transfer or voluntary demotion opportunity for current and former regularly appointed employees of Alameda County. Reinstatement: Pursuant to Civil Service Rule 1744: On the request of a department head and approval of the Commission, a regularly appointed employee who resigned in good standing may, within three years after the effective date of his/her resignation, be reinstated in a position in the class from which he/she resigned or in a position in another class for which he/she may be eligible as determined by the Commission. Appointments by reinstatement following resignation are subject to the probationary period established for the class. You must have been a classified County employee in the same job code or in a job code at the same salary maximum and left the County in good standing. In addition, you must meet the minimum and special qualifications of the specific position. Transfer: You must be a current County classified employee in the same job code or in a job code with the same salary maximum for which you are applying. In addition, you must meet the minimum and special qualifications of the specific position. Voluntary Demotion: You must be a current County classified employee in a job code which is at a higher salary maximum than the vacancy for which you are applying. In addition, you must meet the minimum and special qualifications of the specific position. DESCRIPTION THE AGENCY: The Alameda County Social Services Agency (SSA) is comprised of over 2,300 employees working collectively and in partnership with community-based organizations, neighborhood groups and policy makers to serve the needs of the community. SSA is comprised of four operating departments: Agency Administration & Finance; Adult & Aging Services; Children & Family Services; and Workforce & Benefits Administration. SSA's mission is to promote the economic and social well-being of individuals, families, neighborhoods and communities. To learn more about the Alameda County Social Services Agency, please visit the website at https://www.alamedacountysocialservices.org/ . THE POSITION: Under direction, to provide program planning, technical assistance, review and evaluation functions to direct client service delivery programs where such services are provided by community-based organizations (CBO's), contract service providers and/or County staff in a wide variety of service areas; to act as County liaison with service providers and funding sources and ensure that program regulations and procedures are followed; and to do related work as required. DISTINGUISHING FEATURES This professional-level class provides technical programmatic services in a wide variety of client service areas; however, all positions are typically characterized by the following elements: • The need for technical knowledge in the service delivery area to which assigned; • The fact that client services are provided by CBO's, other contract providers and/or County staff; and • The focus of responsibilities being related to program development and implementation, rather than to the provision of administrative or support to County departments. This class is distinguished from Senior Program Specialist, which provides work direction or supervision to a support staff in addition to providing direct program review and evaluation. It is further distinguished from Program/Financial Specialist in that the latter has financial service responsibilities in addition to technical program responsibilities. MINIMUM QUALIFICATIONS Education: The equivalent to graduation from an accredited four year college or university (180 quarter units or 120 semester units) with major coursework in business or public administration, a social science or a field related to the program area to which assigned. (Additional experience as outlined below may be substituted for the education on a year-for-year basis.) AND Experience: The equivalent to three years of full-time professional-level or supervisory work in the direct delivery of services to clients or the oversight of such services in the program area to which assigned, one year of which must have included program planning and evaluation, or in program administration, contract negotiations, grants management and similar financial services. Substitution: (Possession of a Master’s degree in business, public administration, social science or a related field to the program area to which assigned from an accredited college or university, may be substituted for two years of the required experience.) Licenses: Specified positions may require possession of a valid California driver's license. Specified positions may also require licensure or certification in the programmatic area to which assigned. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the "Examples of Duties" section of this specification. Knowledge of: • Principles, practices, funding sources and administrative requirements in the program area to which assigned. • Principles and practices of program planning and evaluation. • Principles and practices of direct client service delivery. • Practices and techniques of programmatic analysis and report preparation. • Applicable federal, state and local laws, rules and regulations. • Computer applications related to the work. • Office administrative practices and procedures, including records management and the operation of standard office equipment. • Basic budgetary and financial record-keeping techniques. Ability to: • Plan, monitor and evaluate program and service delivery effectiveness in the programmatic area to which assigned. • Identify programmatic and operational problems, investigate and evaluate alternatives and implement effective solutions. • Interpret, explain and apply complex regulations, policies and procedures. • Prepare clear, accurate and effective reports, correspondence, policies, informational brochures and other written materials. • Represent the department and the County in meetings with others and make effective presentations to diverse groups. • Organize and prioritize work and meet critical deadlines. • Maintain accurate records and files. • Exercise sound independent judgment within established policies and guidelines. • Establish and maintain effective working relationships with those contacted in the course of the work. BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) Accidental Death and Dismemberment Insurance County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Management Paid Leave** Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. ** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave. Conclusion TO APPLY: Please s ubmit a PDF copy of your completed application to ssadhro@acgov.org . If you have any questions regarding this announcement, please send your contact information and specific inquiries to ssadhro@acgov.org . You are encouraged to apply immediately as this posting is open until filled and may close at anytime. Alameda County is an Equal Opportunity Employer Closing Date/Time: Continuous
Mar 08, 2024
Introduction This is a reinstatement, transfer or voluntary demotion opportunity for current and former regularly appointed employees of Alameda County. Reinstatement: Pursuant to Civil Service Rule 1744: On the request of a department head and approval of the Commission, a regularly appointed employee who resigned in good standing may, within three years after the effective date of his/her resignation, be reinstated in a position in the class from which he/she resigned or in a position in another class for which he/she may be eligible as determined by the Commission. Appointments by reinstatement following resignation are subject to the probationary period established for the class. You must have been a classified County employee in the same job code or in a job code at the same salary maximum and left the County in good standing. In addition, you must meet the minimum and special qualifications of the specific position. Transfer: You must be a current County classified employee in the same job code or in a job code with the same salary maximum for which you are applying. In addition, you must meet the minimum and special qualifications of the specific position. Voluntary Demotion: You must be a current County classified employee in a job code which is at a higher salary maximum than the vacancy for which you are applying. In addition, you must meet the minimum and special qualifications of the specific position. DESCRIPTION THE AGENCY: The Alameda County Social Services Agency (SSA) is comprised of over 2,300 employees working collectively and in partnership with community-based organizations, neighborhood groups and policy makers to serve the needs of the community. SSA is comprised of four operating departments: Agency Administration & Finance; Adult & Aging Services; Children & Family Services; and Workforce & Benefits Administration. SSA's mission is to promote the economic and social well-being of individuals, families, neighborhoods and communities. To learn more about the Alameda County Social Services Agency, please visit the website at https://www.alamedacountysocialservices.org/ . THE POSITION: Under direction, to provide program planning, technical assistance, review and evaluation functions to direct client service delivery programs where such services are provided by community-based organizations (CBO's), contract service providers and/or County staff in a wide variety of service areas; to act as County liaison with service providers and funding sources and ensure that program regulations and procedures are followed; and to do related work as required. DISTINGUISHING FEATURES This professional-level class provides technical programmatic services in a wide variety of client service areas; however, all positions are typically characterized by the following elements: • The need for technical knowledge in the service delivery area to which assigned; • The fact that client services are provided by CBO's, other contract providers and/or County staff; and • The focus of responsibilities being related to program development and implementation, rather than to the provision of administrative or support to County departments. This class is distinguished from Senior Program Specialist, which provides work direction or supervision to a support staff in addition to providing direct program review and evaluation. It is further distinguished from Program/Financial Specialist in that the latter has financial service responsibilities in addition to technical program responsibilities. MINIMUM QUALIFICATIONS Education: The equivalent to graduation from an accredited four year college or university (180 quarter units or 120 semester units) with major coursework in business or public administration, a social science or a field related to the program area to which assigned. (Additional experience as outlined below may be substituted for the education on a year-for-year basis.) AND Experience: The equivalent to three years of full-time professional-level or supervisory work in the direct delivery of services to clients or the oversight of such services in the program area to which assigned, one year of which must have included program planning and evaluation, or in program administration, contract negotiations, grants management and similar financial services. Substitution: (Possession of a Master’s degree in business, public administration, social science or a related field to the program area to which assigned from an accredited college or university, may be substituted for two years of the required experience.) Licenses: Specified positions may require possession of a valid California driver's license. Specified positions may also require licensure or certification in the programmatic area to which assigned. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the "Examples of Duties" section of this specification. Knowledge of: • Principles, practices, funding sources and administrative requirements in the program area to which assigned. • Principles and practices of program planning and evaluation. • Principles and practices of direct client service delivery. • Practices and techniques of programmatic analysis and report preparation. • Applicable federal, state and local laws, rules and regulations. • Computer applications related to the work. • Office administrative practices and procedures, including records management and the operation of standard office equipment. • Basic budgetary and financial record-keeping techniques. Ability to: • Plan, monitor and evaluate program and service delivery effectiveness in the programmatic area to which assigned. • Identify programmatic and operational problems, investigate and evaluate alternatives and implement effective solutions. • Interpret, explain and apply complex regulations, policies and procedures. • Prepare clear, accurate and effective reports, correspondence, policies, informational brochures and other written materials. • Represent the department and the County in meetings with others and make effective presentations to diverse groups. • Organize and prioritize work and meet critical deadlines. • Maintain accurate records and files. • Exercise sound independent judgment within established policies and guidelines. • Establish and maintain effective working relationships with those contacted in the course of the work. BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) Accidental Death and Dismemberment Insurance County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Management Paid Leave** Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. ** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave. Conclusion TO APPLY: Please s ubmit a PDF copy of your completed application to ssadhro@acgov.org . If you have any questions regarding this announcement, please send your contact information and specific inquiries to ssadhro@acgov.org . You are encouraged to apply immediately as this posting is open until filled and may close at anytime. Alameda County is an Equal Opportunity Employer Closing Date/Time: Continuous
Cal State University (CSU) Fullerton
800 N State College Blvd, Fullerton, CA 92831, USA
Job Title Marketing and Communications Specialist Classification Public Affairs/Communication Specialist II AutoReqId 538174 Department Vice President of Student Affairs Office Sub-Division Vice President of Student Affairs Office Salary Range Classification Range $3,949 - $7,143 per month (Hiring range depending on qualifications, not anticipated to exceed $3,949 - $6,500 per month) Appointment Type Ongoing Time Base Full Time Work Schedule Monday - Friday, 8:00 AM - 5:00 PM About CSUF Standing on 241 acres in the heart of Southern California, the University was founded in 1957 and has grown into a population of over 40,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs. At Cal State Fullerton we strive for continual improvement of students, staff, faculty, and administrators through orientations, training programs, and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, the Arboretum and Botanical Garden at Cal State Fullerton, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program. Job Summary It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from various career disciplines that share the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish. About the Position: The purpose of the Division of Student Affairs is to transform the lives of our students academically, personally, and professionally, equipping all with the knowledge and skills required for success at Cal State Fullerton and beyond degree completion. We seek an exceptional individual to join our team as the Marketing and Communications Specialist (Public Affairs/Communication Specialist II). The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness. Reporting to the Associate Vice President of Student Affairs, for the College Access and Career Pathways Cluster within the Division of Student Affairs, the Marketing and Communications Specialist collaborates with the College Access and Career Pathways cluster (Center for Educational Partnerships, Outreach, Recruitment and Orientation, Financial Aid, Titan Hub, Scholarship Office, Admissions, Career Center, and Center for Internships and Community Engagement) to lead, create, coordinate, and implement strategic marketing and communication plans for programs and services offered by these departments in accordance with the university’s strategic long term outreach and recruitment plans. The Marketing and Communications Specialist is responsible for the day-to-day oversight, development, and maintenance of marketing, branding, and communication initiatives. Will create, coordinate, and execute the development, writing, and design of all marketing and advertising for both print and web-based publications. Responsible for the development and implementation of all marketing strategies; to promote the College Access and Career Pathways Cluster; and develop and execute effective social media strategies to support the cluster. Create modern infographic reports and on occasion, analyze statistics and data to calculate figures to display in the infographic reports. Create various videos for both on-campus and off-campus partnerships and stakeholders, end-of-semester Thank You videos, and motion graphics animated infographic digital reports, to name a few, to promote the brand and services of Cal State Fullerton (CSUF). Modify and create custom HTML and/or CSS coding for projects for email templates, cluster website and similar projects as needed by departments that encompass the College Access and Career Pathways cluster. Utilize marketing systems such Salesforce or other adopted Customer Relationship Manager (CRM) and the like to help promote programs and services. Oversee the hiring and oversight of Student Assistant Graphic Designer(s). Create above projects for the College Access and Career Pathways cluster- collaborate with the various departments within the cluster to complete cluster goals and projects. This position manages all Salesforce (and/or other Client Relationship Manager CRMs adopted) related initiatives, as well as long-term planning and strategy in communication creation and process improvement. This position develops and configures the Salesforce modules, workflow, forms, fields, views, reports, and dashboards and the daily maintenance of Salesforce via third-party applications/add-ons within Salesforce. The Marketing and Communications Specialist creates and applies departmental brand guidelines and develops printed and digital materials in support of College Access and Career Pathways cluster efforts. Other duties as assigned. Essential Qualifications Bachelor’s degree from an accredited four-year college or university in a related field and up to two years or related professional or technical experience. Knowledge of the fundamentals of public affairs and/or media relations, as well as some exposure to marketing and marketing research. Possession of strong written and verbal communication skills with a solid foundation in grammar, spelling, and the composition of various communication vehicles. Ability to serve as a media spokesperson and/or senior editor. Working knowledge of copyright and other applicable laws pertaining to publications and the media. Thorough knowledge of web communication techniques, vehicles, and formats. Ability to effectively use web technology to achieve communication goals. Ability to analyze and select pertinent facts and integrate them into communication vehicles. Possession of strong story development and journalistic writing skills, as well as advanced editorial skills. Knowledge of interview techniques and the ability to define and deliver media messages. Working knowledge of marketing and research techniques and methods. Ability to apply market research to identify communication needs and target audiences. Ability to apply appropriate statistical techniques and methods to research. Possession of exceptional interpersonal skills, including strong public speaking, listening, and interpretive skills. Ability to provide lead work direction. Working knowledge of popular social media outlets with the ability to schedule, submit information, and regulate content. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position. Preferred Qualifications Must possess ability to lead various projects, groups, problem solving, have great attention to detail, and coordinate activities where direct supervision is shared; demonstrated ability to work with diverse stakeholders, community members, and students; knowledge of marketing principles in targeting different audiences (e.g., student, parents, community, staff, employers), and the ability to function effectively as part of a high-performance team. In addition, the position requires a thorough mastery of English grammar, punctuation, and spelling, and the ability to manage multiple assignments while meeting deadlines. Must possess strong written and verbal communication skills and have a track record of success in an operational role in a fast paced, high-volume service environment. The position requires a good working knowledge and experience with graphics and/or desktop publishing software applications, which include Adobe Creative Suite (Photoshop, Illustrator, InDesign), video editing software (Adobe Premiere, Final Cut Pro, Adobe After Effects), Microsoft Publisher, Microsoft PowerPoint, and others. Must also be familiar with Windows or MacOS, Internet Explorer, Microsoft Word and Excel, HTML, Flash, and a general knowledge of database management. Foundational knowledge of the principles and techniques of artistic and graphic design, as well as demonstrated design and artistic skills. Comprehensive knowledge of graphic design, production principles, and communication theory including a basic understanding of marketing and promotion concepts. Possession of strong graphic design skills and the artistic ability necessary to translate communication needs into artistic design. Ability to understand university level curriculum concepts and convey them graphically. Thorough knowledge of current campus documents and university-wide publication needs. Thorough understanding of printing and vendor services to prepare specifications for printing. Ability to prepare camera-ready materials and a working knowledge of design and electronic prepress processes used in the production of complex publications. The position also requires a strong understanding of the major social media tools and evidence of the ability to utilize social media to engage various on and off campus stakeholders and the ability to work as a lead person in developing and implementing marketing strategies involving collaborative arrangements with professional colleagues. Spanish speaking capabilities, ability to read and write. Special Working Conditions Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator Additional Information California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment where students, staff, administrators, and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting Act and must comply with the requirement outlined in CSU Executive Order 1083, revised July 21, 2017. This position is designated as a Campus Security Authority (CSA) position under the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. CSAs are responsible for reporting allegations of Clery Act Crimes reported to them or that they witness. CSA training is required. Multiple positions may be hired from this recruitment based on the strength of the applicant pool. If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position. Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process. Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e., H1-B Visas). Hiring Preference On-Campus CSUEU Employees Advertised: Apr 11 2024 Pacific Daylight Time Applications close: Apr 25 2024 Pacific Daylight Time Closing Date/Time:
Apr 12, 2024
Job Title Marketing and Communications Specialist Classification Public Affairs/Communication Specialist II AutoReqId 538174 Department Vice President of Student Affairs Office Sub-Division Vice President of Student Affairs Office Salary Range Classification Range $3,949 - $7,143 per month (Hiring range depending on qualifications, not anticipated to exceed $3,949 - $6,500 per month) Appointment Type Ongoing Time Base Full Time Work Schedule Monday - Friday, 8:00 AM - 5:00 PM About CSUF Standing on 241 acres in the heart of Southern California, the University was founded in 1957 and has grown into a population of over 40,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs. At Cal State Fullerton we strive for continual improvement of students, staff, faculty, and administrators through orientations, training programs, and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, the Arboretum and Botanical Garden at Cal State Fullerton, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program. Job Summary It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from various career disciplines that share the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish. About the Position: The purpose of the Division of Student Affairs is to transform the lives of our students academically, personally, and professionally, equipping all with the knowledge and skills required for success at Cal State Fullerton and beyond degree completion. We seek an exceptional individual to join our team as the Marketing and Communications Specialist (Public Affairs/Communication Specialist II). The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness. Reporting to the Associate Vice President of Student Affairs, for the College Access and Career Pathways Cluster within the Division of Student Affairs, the Marketing and Communications Specialist collaborates with the College Access and Career Pathways cluster (Center for Educational Partnerships, Outreach, Recruitment and Orientation, Financial Aid, Titan Hub, Scholarship Office, Admissions, Career Center, and Center for Internships and Community Engagement) to lead, create, coordinate, and implement strategic marketing and communication plans for programs and services offered by these departments in accordance with the university’s strategic long term outreach and recruitment plans. The Marketing and Communications Specialist is responsible for the day-to-day oversight, development, and maintenance of marketing, branding, and communication initiatives. Will create, coordinate, and execute the development, writing, and design of all marketing and advertising for both print and web-based publications. Responsible for the development and implementation of all marketing strategies; to promote the College Access and Career Pathways Cluster; and develop and execute effective social media strategies to support the cluster. Create modern infographic reports and on occasion, analyze statistics and data to calculate figures to display in the infographic reports. Create various videos for both on-campus and off-campus partnerships and stakeholders, end-of-semester Thank You videos, and motion graphics animated infographic digital reports, to name a few, to promote the brand and services of Cal State Fullerton (CSUF). Modify and create custom HTML and/or CSS coding for projects for email templates, cluster website and similar projects as needed by departments that encompass the College Access and Career Pathways cluster. Utilize marketing systems such Salesforce or other adopted Customer Relationship Manager (CRM) and the like to help promote programs and services. Oversee the hiring and oversight of Student Assistant Graphic Designer(s). Create above projects for the College Access and Career Pathways cluster- collaborate with the various departments within the cluster to complete cluster goals and projects. This position manages all Salesforce (and/or other Client Relationship Manager CRMs adopted) related initiatives, as well as long-term planning and strategy in communication creation and process improvement. This position develops and configures the Salesforce modules, workflow, forms, fields, views, reports, and dashboards and the daily maintenance of Salesforce via third-party applications/add-ons within Salesforce. The Marketing and Communications Specialist creates and applies departmental brand guidelines and develops printed and digital materials in support of College Access and Career Pathways cluster efforts. Other duties as assigned. Essential Qualifications Bachelor’s degree from an accredited four-year college or university in a related field and up to two years or related professional or technical experience. Knowledge of the fundamentals of public affairs and/or media relations, as well as some exposure to marketing and marketing research. Possession of strong written and verbal communication skills with a solid foundation in grammar, spelling, and the composition of various communication vehicles. Ability to serve as a media spokesperson and/or senior editor. Working knowledge of copyright and other applicable laws pertaining to publications and the media. Thorough knowledge of web communication techniques, vehicles, and formats. Ability to effectively use web technology to achieve communication goals. Ability to analyze and select pertinent facts and integrate them into communication vehicles. Possession of strong story development and journalistic writing skills, as well as advanced editorial skills. Knowledge of interview techniques and the ability to define and deliver media messages. Working knowledge of marketing and research techniques and methods. Ability to apply market research to identify communication needs and target audiences. Ability to apply appropriate statistical techniques and methods to research. Possession of exceptional interpersonal skills, including strong public speaking, listening, and interpretive skills. Ability to provide lead work direction. Working knowledge of popular social media outlets with the ability to schedule, submit information, and regulate content. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position. Preferred Qualifications Must possess ability to lead various projects, groups, problem solving, have great attention to detail, and coordinate activities where direct supervision is shared; demonstrated ability to work with diverse stakeholders, community members, and students; knowledge of marketing principles in targeting different audiences (e.g., student, parents, community, staff, employers), and the ability to function effectively as part of a high-performance team. In addition, the position requires a thorough mastery of English grammar, punctuation, and spelling, and the ability to manage multiple assignments while meeting deadlines. Must possess strong written and verbal communication skills and have a track record of success in an operational role in a fast paced, high-volume service environment. The position requires a good working knowledge and experience with graphics and/or desktop publishing software applications, which include Adobe Creative Suite (Photoshop, Illustrator, InDesign), video editing software (Adobe Premiere, Final Cut Pro, Adobe After Effects), Microsoft Publisher, Microsoft PowerPoint, and others. Must also be familiar with Windows or MacOS, Internet Explorer, Microsoft Word and Excel, HTML, Flash, and a general knowledge of database management. Foundational knowledge of the principles and techniques of artistic and graphic design, as well as demonstrated design and artistic skills. Comprehensive knowledge of graphic design, production principles, and communication theory including a basic understanding of marketing and promotion concepts. Possession of strong graphic design skills and the artistic ability necessary to translate communication needs into artistic design. Ability to understand university level curriculum concepts and convey them graphically. Thorough knowledge of current campus documents and university-wide publication needs. Thorough understanding of printing and vendor services to prepare specifications for printing. Ability to prepare camera-ready materials and a working knowledge of design and electronic prepress processes used in the production of complex publications. The position also requires a strong understanding of the major social media tools and evidence of the ability to utilize social media to engage various on and off campus stakeholders and the ability to work as a lead person in developing and implementing marketing strategies involving collaborative arrangements with professional colleagues. Spanish speaking capabilities, ability to read and write. Special Working Conditions Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator Additional Information California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment where students, staff, administrators, and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting Act and must comply with the requirement outlined in CSU Executive Order 1083, revised July 21, 2017. This position is designated as a Campus Security Authority (CSA) position under the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. CSAs are responsible for reporting allegations of Clery Act Crimes reported to them or that they witness. CSA training is required. Multiple positions may be hired from this recruitment based on the strength of the applicant pool. If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position. Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process. Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e., H1-B Visas). Hiring Preference On-Campus CSUEU Employees Advertised: Apr 11 2024 Pacific Daylight Time Applications close: Apr 25 2024 Pacific Daylight Time Closing Date/Time:
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Community Service Specialist Positions Available 1 Position Available SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department University Police Appointment Type This is a one-year probationary position. Time Base Part-Time (.50 FTE) Work Schedule Schedule to be arranged by supervisor. Anticipated Hiring Range $2,040.00 - $2,142.00 Per Month ($24,480.00 - $25,704.00.00 Annually) Salary is commensurate with experience. Position Summary The Community Service Specialist serves as a visible security presence on campus, and within its buildings as assigned, performs security services such as patrolling campus on foot, bike or vehicle to protect campus community and visitors, provides public safety support and assistance to campus police, enforces campus ordinances and parking regulations, and issues citations to violators. Incumbent also provides information to the University Police Department (UPD) regarding any unusual occurrences and/or activities on and around campus. Position Information Security Services: Patrol campus on foot, bike or vehicle to protect campus community and visitors from such hazards as fire, theft, vandalism, trespassing and other crimes. Assist in the enforcement of campus rules and regulations, report hazardous conditions, checking, opening and securing campus facilities, coordinating and testing campus alarm systems. Public Safety Support: Provide support and assistance to UPD by providing back-up dispatch support, managing property and evidence, maintaining records, providing training on crime prevention awareness, supporting drug identification programs, performing Live Scan and Ink Card fingerprinting, participating in emergency response teams and responding to emergency situations and taking incident/accident reports and responding to these situations, as needed. Parking Support: Enforce parking rules and regulations through issuing and selling parking permits, patrolling parking lots, and issuing citations for parking and other standing violations, as appropriate. Appear in court for parking related citations and directing vehicle and pedestrian traffic during peak hours, special events, and emergencies. Campus Community Support: Assist in the physical logistics for campus special events and emergencies. Provide general information and assistance to the public and provide escort and citizen assistance, as needed. Other duties as assigned Minimum Qualifications Entry into this classification requires high school level reading and writing abilities, and possession of a California Driver’s License. The nature of the duties may also require successful completion of a background check, physical and and/or the ability to attend Police Officers Standards & Training (POST) programs related to public safety support and dispatch activities. Knowledge of and the ability to learn how to use the applicable public safety related equipment and systems are essential. A high school diploma or equivalent and three to six months related experience would normally achieve these entry qualifications. • Working knowledge of applicable procedures and regulations related to campus security, public safety, and parking. • Working knowledge of alarm and radio systems. • Ability to detect and respond appropriately to potential hazardous or crime situations. • Ability to observe and recall details and incidents. • Ability to act and resolve parking and traffic problems. • Ability to write standard incident reports in a clear and concise manner. • Ability to interact effectively with a wide range of individuals including the campus community, general public and law enforcement personnel. • Ability to handle sensitive situations with tact and confidentiality. Preferred Qualifications • At least 1 year of experience as a security officer. • Must be dependable, trustworthy and willing to respond to work on call if needed. • Keep uniform inspection ready: polished, clean, and neat. • Knowledge of campus operating and emergency procedures. Core Competencies - embody the following competencies: • Bias toward collaboration and teamwork. • Effective oral, written and nonverbal communication skills. • Customer/Client Focus with an emphasis in problem solving and resolution. • Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. • Diversity and inclusion. Environmental/Physical/Special Must be able to work indoors and/or outdoors and feel comfortable working in a police environment. May be required to work evenings and/or weekends depending on department staffing needs. Must be able to stand for long periods of time, walk for long periods of time, climb stairs, lift, open doors, and assist police officers as requested. Must be able to react to emergencies and be able to communicate effectively. Act as a first level mediator of disputes and be the eyes and ears for the UPD. Must be able to competently interact with a culturally and ethnically diverse population of students, faculty and staff and visitors/guests. Pre-Employment Requirements This position requires the successful completion of a background check. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Feb 28 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title Community Service Specialist Positions Available 1 Position Available SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department University Police Appointment Type This is a one-year probationary position. Time Base Part-Time (.50 FTE) Work Schedule Schedule to be arranged by supervisor. Anticipated Hiring Range $2,040.00 - $2,142.00 Per Month ($24,480.00 - $25,704.00.00 Annually) Salary is commensurate with experience. Position Summary The Community Service Specialist serves as a visible security presence on campus, and within its buildings as assigned, performs security services such as patrolling campus on foot, bike or vehicle to protect campus community and visitors, provides public safety support and assistance to campus police, enforces campus ordinances and parking regulations, and issues citations to violators. Incumbent also provides information to the University Police Department (UPD) regarding any unusual occurrences and/or activities on and around campus. Position Information Security Services: Patrol campus on foot, bike or vehicle to protect campus community and visitors from such hazards as fire, theft, vandalism, trespassing and other crimes. Assist in the enforcement of campus rules and regulations, report hazardous conditions, checking, opening and securing campus facilities, coordinating and testing campus alarm systems. Public Safety Support: Provide support and assistance to UPD by providing back-up dispatch support, managing property and evidence, maintaining records, providing training on crime prevention awareness, supporting drug identification programs, performing Live Scan and Ink Card fingerprinting, participating in emergency response teams and responding to emergency situations and taking incident/accident reports and responding to these situations, as needed. Parking Support: Enforce parking rules and regulations through issuing and selling parking permits, patrolling parking lots, and issuing citations for parking and other standing violations, as appropriate. Appear in court for parking related citations and directing vehicle and pedestrian traffic during peak hours, special events, and emergencies. Campus Community Support: Assist in the physical logistics for campus special events and emergencies. Provide general information and assistance to the public and provide escort and citizen assistance, as needed. Other duties as assigned Minimum Qualifications Entry into this classification requires high school level reading and writing abilities, and possession of a California Driver’s License. The nature of the duties may also require successful completion of a background check, physical and and/or the ability to attend Police Officers Standards & Training (POST) programs related to public safety support and dispatch activities. Knowledge of and the ability to learn how to use the applicable public safety related equipment and systems are essential. A high school diploma or equivalent and three to six months related experience would normally achieve these entry qualifications. • Working knowledge of applicable procedures and regulations related to campus security, public safety, and parking. • Working knowledge of alarm and radio systems. • Ability to detect and respond appropriately to potential hazardous or crime situations. • Ability to observe and recall details and incidents. • Ability to act and resolve parking and traffic problems. • Ability to write standard incident reports in a clear and concise manner. • Ability to interact effectively with a wide range of individuals including the campus community, general public and law enforcement personnel. • Ability to handle sensitive situations with tact and confidentiality. Preferred Qualifications • At least 1 year of experience as a security officer. • Must be dependable, trustworthy and willing to respond to work on call if needed. • Keep uniform inspection ready: polished, clean, and neat. • Knowledge of campus operating and emergency procedures. Core Competencies - embody the following competencies: • Bias toward collaboration and teamwork. • Effective oral, written and nonverbal communication skills. • Customer/Client Focus with an emphasis in problem solving and resolution. • Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. • Diversity and inclusion. Environmental/Physical/Special Must be able to work indoors and/or outdoors and feel comfortable working in a police environment. May be required to work evenings and/or weekends depending on department staffing needs. Must be able to stand for long periods of time, walk for long periods of time, climb stairs, lift, open doors, and assist police officers as requested. Must be able to react to emergencies and be able to communicate effectively. Act as a first level mediator of disputes and be the eyes and ears for the UPD. Must be able to competently interact with a culturally and ethnically diverse population of students, faculty and staff and visitors/guests. Pre-Employment Requirements This position requires the successful completion of a background check. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Feb 28 2024 Pacific Standard Time Applications close: Closing Date/Time:
Sacramento County, CA
Sacramento, California, United States
The Position Coe join one of Forbes Magazine's Best Employers ! This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: 3/19/24, 6/18/24 Under general supervision, leads, plans, schedules, and oversees the work of staff responsible for providing support to a diverse population of consumers and families/caregivers receiving behavioral health services while performing the same and/or more difficult duties as those being led; ensures completion of tasks in accordance with established policies and procedures; communicates policies, procedures and job expectations; and provides training to staff. Current recruitment includes (but is not limited to) the following positions: Wellness Crisis Call Center and Response Team. Click here for more information on this exciting opportunity. Assisted Outpatient Treatment Team. Click here for more information about this exciting opportunity. The following table illustrates the salary range for this position should you be assigned to one of the programs that receives a differential: Program Differential Amount Combined Salary Homeless Engagement and Response Team (In the Field/Encampments) 5% $51,543.32 - $56,827.01 Community Wellness Response Team (CWRT) 10% $53,997.77 - $59,533.06 Examples of Knowledge and Abilities Knowledge of Principles and practices of leadership, mentoring, and training Applicable federal, state, and local laws, codes, and regulations related to behavioral health services Operational characteristics, services, and activities of assigned programs and functions Public and private agency services available for families, children, and adults with behavioral health and recovery challenges Crisis intervention techniques Needs and difficulties faced by ethnically diverse consumers and families/caregivers of consumers of behavioral health services Methods and techniques to communicate effectively with behavioral health consumers, families/caregivers, the community, and treatment/care teams Cultural and social factors affecting behavioral health and recovery Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, databases, and other specialized applications related to area of assignment English usage, spelling, grammar, and punctuation Ability to Lead and train staff providing support to a diverse population of consumers and families/caregivers receiving behavioral health services Plan, coordinate, assign, and review the work of staff Provide work direction and instruction Research and evaluate work problems, and recommend solutions Develop and maintain cooperative, effective working relationships with others Communicate clearly and concisely, both verbally and in writing Interpret and apply applicable federal, state, and local laws, codes, and regulations Apply customer service skills, including the identification of customer needs and follow up to ensure customer commitments have been met Maintain client confidentiality Compose and maintain accurate and appropriate records of services provided Meet required timelines for referrals, follow-up, and coordination of care Assist in the development and facilitation of educational forums, outreach materials, and training for staff, care team, and behavioral health consumers Employment Qualifications Minimum Qualifications Currently or previously a consumer of behavioral services (such as mental health or substance use), or a parent or family member/caregiver of a behavioral health consumer. AND Two years of full-time paid or volunteer experience as a peer counselor or advocate for children/youth or adults receiving behavioral health services or for their families or caregivers. Note: If the word “experience” is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Applicants requesting reasonable accommodations during employment examinations: For more information, please review the Job Applicant Exam Reasonable Accommodation Information and submit an Employment Exam Reasonable Accommodation Online Request Form . EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586. Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: Continuous
Mar 05, 2024
The Position Coe join one of Forbes Magazine's Best Employers ! This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: 3/19/24, 6/18/24 Under general supervision, leads, plans, schedules, and oversees the work of staff responsible for providing support to a diverse population of consumers and families/caregivers receiving behavioral health services while performing the same and/or more difficult duties as those being led; ensures completion of tasks in accordance with established policies and procedures; communicates policies, procedures and job expectations; and provides training to staff. Current recruitment includes (but is not limited to) the following positions: Wellness Crisis Call Center and Response Team. Click here for more information on this exciting opportunity. Assisted Outpatient Treatment Team. Click here for more information about this exciting opportunity. The following table illustrates the salary range for this position should you be assigned to one of the programs that receives a differential: Program Differential Amount Combined Salary Homeless Engagement and Response Team (In the Field/Encampments) 5% $51,543.32 - $56,827.01 Community Wellness Response Team (CWRT) 10% $53,997.77 - $59,533.06 Examples of Knowledge and Abilities Knowledge of Principles and practices of leadership, mentoring, and training Applicable federal, state, and local laws, codes, and regulations related to behavioral health services Operational characteristics, services, and activities of assigned programs and functions Public and private agency services available for families, children, and adults with behavioral health and recovery challenges Crisis intervention techniques Needs and difficulties faced by ethnically diverse consumers and families/caregivers of consumers of behavioral health services Methods and techniques to communicate effectively with behavioral health consumers, families/caregivers, the community, and treatment/care teams Cultural and social factors affecting behavioral health and recovery Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, databases, and other specialized applications related to area of assignment English usage, spelling, grammar, and punctuation Ability to Lead and train staff providing support to a diverse population of consumers and families/caregivers receiving behavioral health services Plan, coordinate, assign, and review the work of staff Provide work direction and instruction Research and evaluate work problems, and recommend solutions Develop and maintain cooperative, effective working relationships with others Communicate clearly and concisely, both verbally and in writing Interpret and apply applicable federal, state, and local laws, codes, and regulations Apply customer service skills, including the identification of customer needs and follow up to ensure customer commitments have been met Maintain client confidentiality Compose and maintain accurate and appropriate records of services provided Meet required timelines for referrals, follow-up, and coordination of care Assist in the development and facilitation of educational forums, outreach materials, and training for staff, care team, and behavioral health consumers Employment Qualifications Minimum Qualifications Currently or previously a consumer of behavioral services (such as mental health or substance use), or a parent or family member/caregiver of a behavioral health consumer. AND Two years of full-time paid or volunteer experience as a peer counselor or advocate for children/youth or adults receiving behavioral health services or for their families or caregivers. Note: If the word “experience” is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Applicants requesting reasonable accommodations during employment examinations: For more information, please review the Job Applicant Exam Reasonable Accommodation Information and submit an Employment Exam Reasonable Accommodation Online Request Form . EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586. Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: Continuous
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Program Coordinator SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department College of Professional & Global Education Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0 FTE) Work Schedule Monday - Friday; 8:00 am -5:00 pm Anticipated Hiring Range $4,376.00 - $5,250.00 Per Month ($52,512.00 - $63,000.00 Annually) Salary is commensurate with experience. Position Summary The Center for Global Engagement (CGE) program coordinator (PC) is responsible for coordinating administrative, business, and operational processes for the unit. The PC will also support the admission lead in processing applications and data entry. The PC reports to the Assistant Dean and may receive work direction from program managers and leads. The PC will handle all faculty hiring requests, faculty payment requests, fiscal requests, and enter data into Campus Solutions and various spreadsheets for record-keeping and informational purposes, as requested. Position Information Operations and admissions processing support Schedule classes in Campus Solutions. Maintain, keep current, and organize and format information and data in spreadsheets and Box folders according to a logical structure so that information is easily accessible. Enter data into Campus Solutions as requested by program leads and program specialists. Support admissions lead by processing applications and data entry as needed. Act as a DSO (Designated School Official) with responsibility for issuing initial I-20s, tracking visa status, and backing up admissions lead as needed. Report student information to SEVIS in accordance with federal guidelines. Produce weekly and ad hoc admission and enrollment reports. Update student data in Salesforce, CS, SEVIS, and other student data management systems. Ensure accurate enrollment and program fee data and collaborate with CPaGE enrollment team so that all tuition and fees are posted, and refunds managed in a timely manner. Submit necessary paperwork to CPaGE Fiscal team to facilitate payment of interdepartmental transfers. Order transcripts from the SF State registrar and generate CPaGE transcripts, grade reports, and certificates, and send to international university partners. Prepare and submit requisitions, P.O. requests, hospitality, travel claims and other fiscal paperwork. Collect and submit necessary documentation to subsidy department to ensure timely invoicing for groups and sponsored students. Monitor and order office supplies. Coordinate all facilities requests. Coordinate student activities, excursions, and special event logistics, including all related purchasing. Reserve classrooms. Mail immigration and other student documents as needed. Coordinate with mailroom to receive deliveries. Faculty and Student Assistant Hiring and Payroll Collaborate with CPaGE faculty payroll team. Follow the standard operating procedure for requesting faculty appointment letters and faculty payments and meet all deadlines. Prepare hiring request forms. Enter data for appointment letters and payroll into faculty payroll spreadsheets and Campus Solutions. Consult with faculty payroll team regarding custom payments or exceptions. Process honoraria for SF State University faculty and external guest presenters. In collaboration with program leads/manager, coordinate student assistant hiring and timesheet approval process. Other duties as assigned. Minimum Qualifications Requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Working knowledge of general practices, program, and/or administrative specialty. Basic knowledge of and ability to apply fundamental concepts. Working knowledge of budget policies and procedures. Working knowledge of general practices, program, and/or administrative specialty. Ability to learn, interpret, and apply a wide variety of policies and procedures relating to and impacting the applicable program, organizational unit, and/or administrative specialty. Knowledge of basic methods and procedures for research and statistical analysis and the ability to apply them. Ability to analyze data and make accurate projections using business mathematics and basic statistical techniques. Ability to organize and plan work and projects including handling multiple priorities. Ability to make independent decisions and exercise sound judgment. Ability to compile, write, and present reports related to program or administrative specialty. Demonstrated ability to establish and maintain effective working relationships within and outside the work group and serve as a liaison for the organizational unit. Core Competencies - embody the following competencies: Bias toward collaboration and teamwork. Effective oral, written, and nonverbal communication skills. Customer/Client Focus with an emphasis in problem solving and resolution. Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. Diversity and inclusion Demonstrate behaviors that are in line with the User-Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D) Demonstrate safe work practices for oneself, others and the office environment. Preferred Qualifications Bachelor’s degree Experience in program coordination, student services in a public university Fiscal experience Fluency with using Excel spreadsheets High-level customer service skills Attention to detail Excellent organizational and writing skills Experience working in an international educational setting Experience using the Salesforce database or other Customer Relation Management software Experience communicating with people from different backgrounds Experience working on teams Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@sfsu.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Apr 16 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Apr 17, 2024
Working Title Program Coordinator SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department College of Professional & Global Education Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0 FTE) Work Schedule Monday - Friday; 8:00 am -5:00 pm Anticipated Hiring Range $4,376.00 - $5,250.00 Per Month ($52,512.00 - $63,000.00 Annually) Salary is commensurate with experience. Position Summary The Center for Global Engagement (CGE) program coordinator (PC) is responsible for coordinating administrative, business, and operational processes for the unit. The PC will also support the admission lead in processing applications and data entry. The PC reports to the Assistant Dean and may receive work direction from program managers and leads. The PC will handle all faculty hiring requests, faculty payment requests, fiscal requests, and enter data into Campus Solutions and various spreadsheets for record-keeping and informational purposes, as requested. Position Information Operations and admissions processing support Schedule classes in Campus Solutions. Maintain, keep current, and organize and format information and data in spreadsheets and Box folders according to a logical structure so that information is easily accessible. Enter data into Campus Solutions as requested by program leads and program specialists. Support admissions lead by processing applications and data entry as needed. Act as a DSO (Designated School Official) with responsibility for issuing initial I-20s, tracking visa status, and backing up admissions lead as needed. Report student information to SEVIS in accordance with federal guidelines. Produce weekly and ad hoc admission and enrollment reports. Update student data in Salesforce, CS, SEVIS, and other student data management systems. Ensure accurate enrollment and program fee data and collaborate with CPaGE enrollment team so that all tuition and fees are posted, and refunds managed in a timely manner. Submit necessary paperwork to CPaGE Fiscal team to facilitate payment of interdepartmental transfers. Order transcripts from the SF State registrar and generate CPaGE transcripts, grade reports, and certificates, and send to international university partners. Prepare and submit requisitions, P.O. requests, hospitality, travel claims and other fiscal paperwork. Collect and submit necessary documentation to subsidy department to ensure timely invoicing for groups and sponsored students. Monitor and order office supplies. Coordinate all facilities requests. Coordinate student activities, excursions, and special event logistics, including all related purchasing. Reserve classrooms. Mail immigration and other student documents as needed. Coordinate with mailroom to receive deliveries. Faculty and Student Assistant Hiring and Payroll Collaborate with CPaGE faculty payroll team. Follow the standard operating procedure for requesting faculty appointment letters and faculty payments and meet all deadlines. Prepare hiring request forms. Enter data for appointment letters and payroll into faculty payroll spreadsheets and Campus Solutions. Consult with faculty payroll team regarding custom payments or exceptions. Process honoraria for SF State University faculty and external guest presenters. In collaboration with program leads/manager, coordinate student assistant hiring and timesheet approval process. Other duties as assigned. Minimum Qualifications Requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Working knowledge of general practices, program, and/or administrative specialty. Basic knowledge of and ability to apply fundamental concepts. Working knowledge of budget policies and procedures. Working knowledge of general practices, program, and/or administrative specialty. Ability to learn, interpret, and apply a wide variety of policies and procedures relating to and impacting the applicable program, organizational unit, and/or administrative specialty. Knowledge of basic methods and procedures for research and statistical analysis and the ability to apply them. Ability to analyze data and make accurate projections using business mathematics and basic statistical techniques. Ability to organize and plan work and projects including handling multiple priorities. Ability to make independent decisions and exercise sound judgment. Ability to compile, write, and present reports related to program or administrative specialty. Demonstrated ability to establish and maintain effective working relationships within and outside the work group and serve as a liaison for the organizational unit. Core Competencies - embody the following competencies: Bias toward collaboration and teamwork. Effective oral, written, and nonverbal communication skills. Customer/Client Focus with an emphasis in problem solving and resolution. Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. Diversity and inclusion Demonstrate behaviors that are in line with the User-Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D) Demonstrate safe work practices for oneself, others and the office environment. Preferred Qualifications Bachelor’s degree Experience in program coordination, student services in a public university Fiscal experience Fluency with using Excel spreadsheets High-level customer service skills Attention to detail Excellent organizational and writing skills Experience working in an international educational setting Experience using the Salesforce database or other Customer Relation Management software Experience communicating with people from different backgrounds Experience working on teams Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@sfsu.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Apr 16 2024 Pacific Daylight Time Applications close: Closing Date/Time:
CITY OF ATLANTA, GA
Atlanta, Georgia, United States
At the City of Atlanta, we are passionate about building and improving our community. Our police officers, firefighters and building inspectors keep our citizens safe. Our Public Works staff keeps our City clean and helps maintain, build and improve our City’s infrastructure. Our City planners help envision and shape future City growth. Our Parks & Recreation professionals enhance our quality of life. Our engineers help keep our drinking water clean, the largest airport in the world (by passenger volume) operating and our buildings maintained. Along with the host of Finance, Procurement, and Human Resources professionals whose support is vital, we are the City of Atlanta! If you are seeking a meaningful role where you can make a real difference improving and growing our City, we welcome you to explore the job opportunities we have to offer. Posting Expires: Open Until Filled Salary: $62,100/annually General Description and Classification Standards Conducts psychological assessments and evaluations (intake assessments) for prisoners in the correctional facility or defendants in the court system. Determines if defendants are suitable for one of our alternative sentencing programs. Will coordinate competency evaluations for defendants with an approved doctor. Develops an Individualized Service Plan (ISP) for each client and recommends specialized treatment and wellness resources. Candidate will monitor and assist the defendant in accomplishing the goals set in the ISP and navigating social services. Candidate will communicate with the family of the defendant if needed. This is a professional level position and candidate should be capable of carrying out most assignments typical of the profession with limited guidance and may be the only professional in this specialty in the work group. Supervision Received Performs work under general supervision with review and advice from manager or a senior level professional. Essential Duties & Responsibilities : These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned. Conducts psychological assessments and evaluations (intake assessments) for prisoners in the corrections or court system. Coordinates competency evaluations. Recommends specialized treatment and wellness resources. Communicates with the defendant’s family or other appropriate city personnel. May administer short or long term therapy or provide referrals for therapy. Provides organizational interventions if needed. Conducts employee or defendant training (Ex: Anger management training) and crisis response. Serves as a technical resource or mentor to other employees. May supervise less experienced personnel. Thorough documentation is required. Knowledge, Skills & Abilities: This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list. Thorough knowledge of psychological practices and services. General knowledge of all applicable laws, ordinances, standards and regulations. Good knowledge of human resources practices. Strong planning, organizational, presentation and communication skills. Demonstrated Microsoft office skills. Strong statistical skills. Ability to work across City departments. Knowledge of corrections and court system policies, procedures and processes. Ability to capture pertinent information and strong documentation skills required. Minimum Qualifications - Education and Experience Master’s degree in psychology, social work or related field. 2 years' of experience in psychological services, social services intervention or delivery. Preferred Education & Experience Master's degree in psychology, social work or related field and State of Georgia Clinical License (APC, LPC, LCSW or LCSWA) and at least 2 years' of experience in psychological services, social services intervention or delivery. Licensures and Certifications Must have a valid Georgia driver's license. Essential Capabilities and Work Environment Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job.
Mar 08, 2024
Full Time
At the City of Atlanta, we are passionate about building and improving our community. Our police officers, firefighters and building inspectors keep our citizens safe. Our Public Works staff keeps our City clean and helps maintain, build and improve our City’s infrastructure. Our City planners help envision and shape future City growth. Our Parks & Recreation professionals enhance our quality of life. Our engineers help keep our drinking water clean, the largest airport in the world (by passenger volume) operating and our buildings maintained. Along with the host of Finance, Procurement, and Human Resources professionals whose support is vital, we are the City of Atlanta! If you are seeking a meaningful role where you can make a real difference improving and growing our City, we welcome you to explore the job opportunities we have to offer. Posting Expires: Open Until Filled Salary: $62,100/annually General Description and Classification Standards Conducts psychological assessments and evaluations (intake assessments) for prisoners in the correctional facility or defendants in the court system. Determines if defendants are suitable for one of our alternative sentencing programs. Will coordinate competency evaluations for defendants with an approved doctor. Develops an Individualized Service Plan (ISP) for each client and recommends specialized treatment and wellness resources. Candidate will monitor and assist the defendant in accomplishing the goals set in the ISP and navigating social services. Candidate will communicate with the family of the defendant if needed. This is a professional level position and candidate should be capable of carrying out most assignments typical of the profession with limited guidance and may be the only professional in this specialty in the work group. Supervision Received Performs work under general supervision with review and advice from manager or a senior level professional. Essential Duties & Responsibilities : These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned. Conducts psychological assessments and evaluations (intake assessments) for prisoners in the corrections or court system. Coordinates competency evaluations. Recommends specialized treatment and wellness resources. Communicates with the defendant’s family or other appropriate city personnel. May administer short or long term therapy or provide referrals for therapy. Provides organizational interventions if needed. Conducts employee or defendant training (Ex: Anger management training) and crisis response. Serves as a technical resource or mentor to other employees. May supervise less experienced personnel. Thorough documentation is required. Knowledge, Skills & Abilities: This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list. Thorough knowledge of psychological practices and services. General knowledge of all applicable laws, ordinances, standards and regulations. Good knowledge of human resources practices. Strong planning, organizational, presentation and communication skills. Demonstrated Microsoft office skills. Strong statistical skills. Ability to work across City departments. Knowledge of corrections and court system policies, procedures and processes. Ability to capture pertinent information and strong documentation skills required. Minimum Qualifications - Education and Experience Master’s degree in psychology, social work or related field. 2 years' of experience in psychological services, social services intervention or delivery. Preferred Education & Experience Master's degree in psychology, social work or related field and State of Georgia Clinical License (APC, LPC, LCSW or LCSWA) and at least 2 years' of experience in psychological services, social services intervention or delivery. Licensures and Certifications Must have a valid Georgia driver's license. Essential Capabilities and Work Environment Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job.
City of Portland, Oregon
Portland, Oregon, United States
The Position About this position Job Appointment: Full Time, Regular. Work Schedule: Employees in this position will work four (4) 10-hour days with three (3) days off a week. Shifts include days, afternoons, and nights. Ability to work any shift and on any day of the week is essential. During training, your shift may change depending on the availability of the trainers. After completing probation, you will be able to bid on an open shift based on your seniority. Work Locations: 330 SW Curry St., Portland OR 97239; 12350 SE Powell Blvd. Portland, OR 97236; or 206 NW 1st St. Portland, Oregon 97209. Benefits: An overview of benefits for this position, click below. https://www.portland.gov/bhr/benefit-offerings/benefits-quickstart-guide/benefit-plan-summaries-highlight-guides Union Representation: Professional Technical Employees, Local 17 (PROTEC-17). To view this labor agreement, please click here . Application Material: Please click APPLY to submit your application via the City of Portland’s online portal. You will need to respond to the supplemental questions and attach a resume. About Portland Street Response (PSR): Portland Street Response, a program within Portland Fire & Rescue, assists people experiencing mental health and behavioral health crises. The goal of Portland Street Response is to update our first responder system by providing an additional compassionate first response option when 911 is called on someone experiencing low-acuity behavioral health issues. PSR is dispatched by The Bureau of Emergency Communications (BOEC) to respond to non-life-threatening crises currently responded to by Police and Fire, such as behavioral health issues and welfare checks. Program Values PSR strives to uplift the dignity and worth of all Portlanders, particularly those who have been historically marginalized and criminalized, by ensuring timely and professional person-centered first response. PSR is situated both in the City of Portland’s first responder system, and in the broader continuum of crisis care. To ensure the best possible outcomes for our clients, we work collaboratively with community partners, health systems, and traditional first responders. PSR operates from a framework of Trauma-Informed Care with the recognition that adverse life experiences (including health systems and carceral trauma) create barriers for clients to connect with the care and supportive services they need to thrive in the community. PSR aims to respond to the complex care needs of individuals experiencing low acuity crises in the community to enable Police and Fire resources to attend to life saving and crime-related calls for service. This program is expected to: Reduce the number of calls traditionally responded to by Police where criminal activity is not present. Reduce the number of individuals transported to the emergency department for low acuity medical related issues that could instead be addressed in a pre-hospital care setting. Reduce the number of behavioral health and substance use/intoxication calls traditionally responded to by Police and Fire. Position Summary Mental Health Crisis Responders I & II will co-respond to non-emergent 911 calls in partnership with an Emergency Medical Technician (EMT) and a Peer Support Specialist. The Mental Health Crisis Responders I & II respond to sub-acute behavioral health and substance use-related crises that present no criminal intent, fire, or medical emergency. The incumbent provides crisis intervention, de-escalation, risk assessment, and other brief behavioral health interventions to clients who are in emotional distress. The incumbent will consider the psychosocial aspects of the behavioral health crisis and engage in appropriate resource and/or service coordination to address precipitating factors and resolve the presenting crisis. The Mental Health Crisis Responder II is distinguished from the Mental Health Crisis Responder I in that the level II provides case consultation and clinical supervision and support to the Mental Health Crisis Responder I’s. Mental Health Crisis Responder II is also expected to participate in on cases that require a higher level of intervention. As the Mental Health Crisis Responder II, you will be responsible for the following: Conduct a Mental Status assessment and formulate clinical impressions based on knowledge of symptom criteria in the most current Diagnostic and Statistical Manual of Mental Disorders (DSM). Assume a lead role for assigned Mental Health Crisis Responder I positions by providing case consultation, individual and group clinical supervision, on-scene co-response, and clinical support for complex crisis calls. Provide input for performance reviews of Mental Health Crisis Responder I positions. Provide immediate mobile crisis response to service calls dispatched through the 911 system in the city of Portland per program policies and procedures. Effectively engage with diverse clients across social, cultural, and economic differences in a respectful and collaborative manner. Identify and assess risk factors for harm to self or others in the context of the client’s current psycho-social state via interview with client and with consideration given to collateral information. Consider and articulate potential outcomes of various interventions, discuss their risks and benefits, and formulate why a particular course of action was pursued in lieu of other options. Apply principles of client-centered and trauma-informed, opting for the least intrusive and most supportive intervention. Effectively implement behavioral interventions such as collaborative problem-solving, short-term goal setting, and risk reduction/safety planning in a client-centered manner. Engage in resource and service coordination to de-escalate and resolve the presenting crisis. Coordinate responses to crisis situations with community agencies and service providers. Consult with fellow crew members, supervisors, program managers, and bureau leadership as appropriate. Escalate difficult or complex issues and/or cases and assignments to Mental Health Crisis Responder II. Document and maintain electronic medical records (EMR) and ancillary records in a manner that assures compliance with all agency policies, program procedures, and local, state, and federal regulations. Support program continuous quality improvement (CQI) efforts by participating in chart review and maintaining accurate documentation of key goals, outcomes, and indicators to ensure high-quality client care. Participate in all scheduled staff meetings, supervision sessions, other departmental or bureau meetings, and relevant local and regional trainings. Complete employee training requirements in a timely manner as indicated in the requirements for the bureau and applicable licensing boards. Attend seminars, training, and other educational opportunities to develop professional skills and abilities. Physical Demands: May move equipment weighing up to 40 lbs. Bend, stoop, kneel, squat, and stand on uneven surfaces for extended periods. Virtual Zoom Meet & Greet Opportunity Come meet the hiring manager and the senior recruiter! We'll be talking about the position duties and responsibilities, day to day life in the role, review the announcement, discuss how to apply, and answer questions you may have about the position. April 22, 2024 12:00 PM Pacific Time (US and Canada) Join Zoom Meeting https://us06web.zoom.us/j/84446216751 Meeting ID: 844 4621 6751 Have a question? Contact Information: Loan Tran Polanco, Senior Recruiter Bureau of Human Resources Loan.Tran@portlandoregon.gov To Qualify The following minimum qualifications are required for this position: Knowledge and understanding of related privacy rules and laws, mandatory reporting, and legal responsibilities including HIPPA, company policies, and procedures.Knowledge and understanding of cultural differences, especially as they relate to race, sexual orientation, gender equality, socioeconomic status, and their intersections.Experience engaging and assessing clients risk of harm to self or other (suicide, homicide, violence) and effectively reducing or eliminating risks identified.Ability to work effectively and collaboratively in multi/intra-disciplinary settings with other first responders, and health and community agencies.Ability to observe and recognize reactivity by clients and to effectively respond and mitigate these issues when they emerge.Experience with medical terminology, navigating health systems, and entering documentation into medical record systems. All Applicants Must Also Possess: A valid state driver’s license and acceptable driving record. Must possess one or more of the following licenses at the time of hire: Licensed Clinical Social Worker (LCSW) Licensed Professional Counselor (LPC) Licensed Marriage & Family Therapist (LMFT) Qualified Mental Health Provider (QMHP) with at least two years post-graduate clinical experience Desired Qualifications: Although not required, you may have one or more of the following preferred qualifications: Experience facilitating groups and trainings. Experience providing individual and group clinical supervision. First response or frontline community-based crisis response experience. Trained in behavioral health crisis assessment and intervention. Bi-lingual fluency is desired. Click here for a list of qualifying languages. The Recruitment Process STEP 1: Apply online between April 1, 2024 to May 13, 2024 Required Application Materials: Resume Answer to the Supplemental Questions (click on the Questions tab to preview the questions) Optional Application Materials: If you would like to request Veteran's Preference, please submit your Veteran documents (ex, DD214-Member 4, VA Benefit Letter, etc) by the closing date of the recruitment. Application Tips: Your responses to the supplemental questions should include details describing your education, training and/or experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. Your résumé should support the details described in your responses to the supplemental questions. Salary Range/Equity Pay Analysis : Please note per the Oregon State Pay Equity Law your salary is determined based on the experience and education listed in your resume/application. It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure your offer is reflective of all directly related and equivalent experience. Do not attach any additional documents. Please note, all completed applications for this position must be submitted no later than on the closing date and time of this recruitment. All applications must be submitted via the City's online application process. E-mailed and/or faxed applications will not be accepted. Step 2: Minimum Qualification Evaluation: Week of May 13, 2024 An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their resume and supplemental questions, weighted 100%. Your résumé and responses to the supplemental questions will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification. You have 14 days from the notice of the minimum qualification evaluation results to let us know if you would like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information. Additional evaluation may be required prior to establishment of the eligible list and/or final selection. Step 3: Establishment of Eligible List: Week of May 20, 2024 Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. (Update if a Ranked list or other type of list is used) Step 4: Selection (Interview): June 2024 Hiring bureau will review and select candidates for an interview Please note, the selection process may take up to 90 days from the notification of being placed on the eligible list. Step 5: Offer of Employment: TBD Some positions will require those offered employment to complete and sign a criminal background statement before being considered for employment. (Include if requires an in-depth background investigation.) Step 6: Start Date: TBD A start date will be determined after all conditions of employment have been met. Additional Information Click here for additional information regarding the following: City of Portland Core Values Recruitment Process - Work Status Equal Employment Opportunity Veteran Preference ADA, Pregnancy, and Religious Accommodations An Equal Opportunity / Affirmative Action Employer A Career with the City of Portland offers many Employee Benefits We offer a comprehensive benefits package, including but not limited to Health Care (Medical, Vision and Dental) Carrot Fertility Wellness Benefits Life Insurance Short- and Long-term disability coverage to eligible employees and their families. Employee Assistance Plan Flexible Spending Accounts Retirement Oregon Public Employees Retirement System (PERS), including contributions to the PERS IAP plan paid by employer Family Medical Leave City Paid Parental Leave AND SO MANY MORE! Benefits may vary depending on bargaining unit and employment status. Click here to review the many different benefits the City of Portland offers . Closing Date/Time: 5/13/2024 11:59 PM Pacific
Apr 02, 2024
Full Time
The Position About this position Job Appointment: Full Time, Regular. Work Schedule: Employees in this position will work four (4) 10-hour days with three (3) days off a week. Shifts include days, afternoons, and nights. Ability to work any shift and on any day of the week is essential. During training, your shift may change depending on the availability of the trainers. After completing probation, you will be able to bid on an open shift based on your seniority. Work Locations: 330 SW Curry St., Portland OR 97239; 12350 SE Powell Blvd. Portland, OR 97236; or 206 NW 1st St. Portland, Oregon 97209. Benefits: An overview of benefits for this position, click below. https://www.portland.gov/bhr/benefit-offerings/benefits-quickstart-guide/benefit-plan-summaries-highlight-guides Union Representation: Professional Technical Employees, Local 17 (PROTEC-17). To view this labor agreement, please click here . Application Material: Please click APPLY to submit your application via the City of Portland’s online portal. You will need to respond to the supplemental questions and attach a resume. About Portland Street Response (PSR): Portland Street Response, a program within Portland Fire & Rescue, assists people experiencing mental health and behavioral health crises. The goal of Portland Street Response is to update our first responder system by providing an additional compassionate first response option when 911 is called on someone experiencing low-acuity behavioral health issues. PSR is dispatched by The Bureau of Emergency Communications (BOEC) to respond to non-life-threatening crises currently responded to by Police and Fire, such as behavioral health issues and welfare checks. Program Values PSR strives to uplift the dignity and worth of all Portlanders, particularly those who have been historically marginalized and criminalized, by ensuring timely and professional person-centered first response. PSR is situated both in the City of Portland’s first responder system, and in the broader continuum of crisis care. To ensure the best possible outcomes for our clients, we work collaboratively with community partners, health systems, and traditional first responders. PSR operates from a framework of Trauma-Informed Care with the recognition that adverse life experiences (including health systems and carceral trauma) create barriers for clients to connect with the care and supportive services they need to thrive in the community. PSR aims to respond to the complex care needs of individuals experiencing low acuity crises in the community to enable Police and Fire resources to attend to life saving and crime-related calls for service. This program is expected to: Reduce the number of calls traditionally responded to by Police where criminal activity is not present. Reduce the number of individuals transported to the emergency department for low acuity medical related issues that could instead be addressed in a pre-hospital care setting. Reduce the number of behavioral health and substance use/intoxication calls traditionally responded to by Police and Fire. Position Summary Mental Health Crisis Responders I & II will co-respond to non-emergent 911 calls in partnership with an Emergency Medical Technician (EMT) and a Peer Support Specialist. The Mental Health Crisis Responders I & II respond to sub-acute behavioral health and substance use-related crises that present no criminal intent, fire, or medical emergency. The incumbent provides crisis intervention, de-escalation, risk assessment, and other brief behavioral health interventions to clients who are in emotional distress. The incumbent will consider the psychosocial aspects of the behavioral health crisis and engage in appropriate resource and/or service coordination to address precipitating factors and resolve the presenting crisis. The Mental Health Crisis Responder II is distinguished from the Mental Health Crisis Responder I in that the level II provides case consultation and clinical supervision and support to the Mental Health Crisis Responder I’s. Mental Health Crisis Responder II is also expected to participate in on cases that require a higher level of intervention. As the Mental Health Crisis Responder II, you will be responsible for the following: Conduct a Mental Status assessment and formulate clinical impressions based on knowledge of symptom criteria in the most current Diagnostic and Statistical Manual of Mental Disorders (DSM). Assume a lead role for assigned Mental Health Crisis Responder I positions by providing case consultation, individual and group clinical supervision, on-scene co-response, and clinical support for complex crisis calls. Provide input for performance reviews of Mental Health Crisis Responder I positions. Provide immediate mobile crisis response to service calls dispatched through the 911 system in the city of Portland per program policies and procedures. Effectively engage with diverse clients across social, cultural, and economic differences in a respectful and collaborative manner. Identify and assess risk factors for harm to self or others in the context of the client’s current psycho-social state via interview with client and with consideration given to collateral information. Consider and articulate potential outcomes of various interventions, discuss their risks and benefits, and formulate why a particular course of action was pursued in lieu of other options. Apply principles of client-centered and trauma-informed, opting for the least intrusive and most supportive intervention. Effectively implement behavioral interventions such as collaborative problem-solving, short-term goal setting, and risk reduction/safety planning in a client-centered manner. Engage in resource and service coordination to de-escalate and resolve the presenting crisis. Coordinate responses to crisis situations with community agencies and service providers. Consult with fellow crew members, supervisors, program managers, and bureau leadership as appropriate. Escalate difficult or complex issues and/or cases and assignments to Mental Health Crisis Responder II. Document and maintain electronic medical records (EMR) and ancillary records in a manner that assures compliance with all agency policies, program procedures, and local, state, and federal regulations. Support program continuous quality improvement (CQI) efforts by participating in chart review and maintaining accurate documentation of key goals, outcomes, and indicators to ensure high-quality client care. Participate in all scheduled staff meetings, supervision sessions, other departmental or bureau meetings, and relevant local and regional trainings. Complete employee training requirements in a timely manner as indicated in the requirements for the bureau and applicable licensing boards. Attend seminars, training, and other educational opportunities to develop professional skills and abilities. Physical Demands: May move equipment weighing up to 40 lbs. Bend, stoop, kneel, squat, and stand on uneven surfaces for extended periods. Virtual Zoom Meet & Greet Opportunity Come meet the hiring manager and the senior recruiter! We'll be talking about the position duties and responsibilities, day to day life in the role, review the announcement, discuss how to apply, and answer questions you may have about the position. April 22, 2024 12:00 PM Pacific Time (US and Canada) Join Zoom Meeting https://us06web.zoom.us/j/84446216751 Meeting ID: 844 4621 6751 Have a question? Contact Information: Loan Tran Polanco, Senior Recruiter Bureau of Human Resources Loan.Tran@portlandoregon.gov To Qualify The following minimum qualifications are required for this position: Knowledge and understanding of related privacy rules and laws, mandatory reporting, and legal responsibilities including HIPPA, company policies, and procedures.Knowledge and understanding of cultural differences, especially as they relate to race, sexual orientation, gender equality, socioeconomic status, and their intersections.Experience engaging and assessing clients risk of harm to self or other (suicide, homicide, violence) and effectively reducing or eliminating risks identified.Ability to work effectively and collaboratively in multi/intra-disciplinary settings with other first responders, and health and community agencies.Ability to observe and recognize reactivity by clients and to effectively respond and mitigate these issues when they emerge.Experience with medical terminology, navigating health systems, and entering documentation into medical record systems. All Applicants Must Also Possess: A valid state driver’s license and acceptable driving record. Must possess one or more of the following licenses at the time of hire: Licensed Clinical Social Worker (LCSW) Licensed Professional Counselor (LPC) Licensed Marriage & Family Therapist (LMFT) Qualified Mental Health Provider (QMHP) with at least two years post-graduate clinical experience Desired Qualifications: Although not required, you may have one or more of the following preferred qualifications: Experience facilitating groups and trainings. Experience providing individual and group clinical supervision. First response or frontline community-based crisis response experience. Trained in behavioral health crisis assessment and intervention. Bi-lingual fluency is desired. Click here for a list of qualifying languages. The Recruitment Process STEP 1: Apply online between April 1, 2024 to May 13, 2024 Required Application Materials: Resume Answer to the Supplemental Questions (click on the Questions tab to preview the questions) Optional Application Materials: If you would like to request Veteran's Preference, please submit your Veteran documents (ex, DD214-Member 4, VA Benefit Letter, etc) by the closing date of the recruitment. Application Tips: Your responses to the supplemental questions should include details describing your education, training and/or experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. Your résumé should support the details described in your responses to the supplemental questions. Salary Range/Equity Pay Analysis : Please note per the Oregon State Pay Equity Law your salary is determined based on the experience and education listed in your resume/application. It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure your offer is reflective of all directly related and equivalent experience. Do not attach any additional documents. Please note, all completed applications for this position must be submitted no later than on the closing date and time of this recruitment. All applications must be submitted via the City's online application process. E-mailed and/or faxed applications will not be accepted. Step 2: Minimum Qualification Evaluation: Week of May 13, 2024 An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their resume and supplemental questions, weighted 100%. Your résumé and responses to the supplemental questions will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification. You have 14 days from the notice of the minimum qualification evaluation results to let us know if you would like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information. Additional evaluation may be required prior to establishment of the eligible list and/or final selection. Step 3: Establishment of Eligible List: Week of May 20, 2024 Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. (Update if a Ranked list or other type of list is used) Step 4: Selection (Interview): June 2024 Hiring bureau will review and select candidates for an interview Please note, the selection process may take up to 90 days from the notification of being placed on the eligible list. Step 5: Offer of Employment: TBD Some positions will require those offered employment to complete and sign a criminal background statement before being considered for employment. (Include if requires an in-depth background investigation.) Step 6: Start Date: TBD A start date will be determined after all conditions of employment have been met. Additional Information Click here for additional information regarding the following: City of Portland Core Values Recruitment Process - Work Status Equal Employment Opportunity Veteran Preference ADA, Pregnancy, and Religious Accommodations An Equal Opportunity / Affirmative Action Employer A Career with the City of Portland offers many Employee Benefits We offer a comprehensive benefits package, including but not limited to Health Care (Medical, Vision and Dental) Carrot Fertility Wellness Benefits Life Insurance Short- and Long-term disability coverage to eligible employees and their families. Employee Assistance Plan Flexible Spending Accounts Retirement Oregon Public Employees Retirement System (PERS), including contributions to the PERS IAP plan paid by employer Family Medical Leave City Paid Parental Leave AND SO MANY MORE! Benefits may vary depending on bargaining unit and employment status. Click here to review the many different benefits the City of Portland offers . Closing Date/Time: 5/13/2024 11:59 PM Pacific
Basic Function Manages and maintains complex applications systems; designs, develops, and enhances computer applications systems; manages the process of designing and developing high performance platform and/or platform components; performs as technical lead for project and/or support teams, that may include various Metro Information Technology personnel, technical contractors, consultants, or other internal or external entities; and ensures platform is meeting the needs of stakeholders. Example Of Duties Acts as technical team leader and maintains responsibility for analysis, design, and implementation of projects as assigned, including complex and highly specialized applications Designs, develops, and enhances applications systems on behalf of client departments Conducts the most complex programming, system analysis, and design of highly complex systems using Information System Development Methodology in a multi-platform infrastructure and environment Consults and advises user departments and other Information Technology Services (ITS) support teams on system requirements and enhancements and supports large computer systems for various departments Recommends approval of system designs and interacts with user managers and department users in a senior leadership capacity Leads technical personnel in support of related systems Monitors and maintains systems health and security Performs data manipulation Identifies, diagnoses, and resolves highly difficult problems in large highly complex applications systems using highly proactive problem management, diagnosis, and resolution methods/techniques Defines technical development and security guidelines Sets guidelines and exercises leadership skills to establish and meet target dates on large and highly complex projects involving multiple systems Spearheads the preparation of project reports such as technical overviews, client recommendations, alternatives to business requirements, feasibility studies, project proposals, and requests for proposals for the purchase of new software and hardware Leads consultants in the analysis, design, implementation, and integration of application business systems Leads the evaluation, configuration, implementation, and integration of commercial off-the-shelf (COTS) software Develops software and hardware specifications and standards Provides 24-hour and 7-days per week support Manages projects within a defined budget set by management Provides guidance, coaching, mentoring, training, and oversight for assigned employees in area of expertise Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out May be required to perform other related job duties Requirements For Employment A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes: Education Bachelor′s Degree in Computer Science, Business Information System Technology, Computer Engineering, or a related field; Master′s Degree in a related field preferred Experience Five years of relevant experience in designing, implementing and maintaining an enterprise-wide system or relevant area, requiring at least two years specialized experience in area of assignment; Metro and/or public transportation experience preferred Certifications/Licenses/Special Requirements A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions Microsoft Certified Solutions Associate (MCSA) preferred Microsoft Office Specialist (MOS) on SharePoint 2010 preferred Microsoft Certified Technology Specialist (MCTS) for Office 365 preferred Adobe Certified Associate (ACA) preferred Preferred Qualifications Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected. The following are the preferred qualifications: Experience designing and implementing complex network infrastructures for Data security and risk mitigation considering scalability, redundancy, and security requirements. Experience working with enterprise grade network environments, such as Cisco, Arista or Aruba equipment and implementing routing protocols such as Enhance Interior Routing Protocol (EIGRP), Border Gateway Protocol (BGP) Experience configuring and troubleshooting routers and switches and firewalls from various vendors, such as Cisco, Palo Alto or similar. Experience applying heavy civil construction methods, such as solider pile, lagging excavation support systems, and temporary street decking systems Cisco Certified Internetwork Expert (CCIE) or Cisco Certified Network Professional (CCNP), Palo Alto Networks Certified Network Security Engineer (PCNSE) preferred but not required. Knowledge: Theories, principles, and practices related to information systems and supported business areas Applicable local, state, and federal laws, rules, and regulations governing information systems for a public agency Mobile application technology Project management methodology, techniques, and tools Mathematics used in complex business applications Problem solving techniques Principles of supervision Software and computer operating systems For ITS Positions Networking LANs, WANs, gateways, operating systems (e.g., AIX (Advanced Interactive eXecutive), MS (Microsoft) Windows, Linux, Apache, IIS (Internet Information Services), etc.), and business process and systems process modeling For TAP (Transit Access Pass) Positions Apex and Visualforce coding, HTML (Hypertext Markup Language), Salesforce processes, and JavaScript Skills: Communicating effectively orally and in writing Analyzing situations, identifying problems, finding and implementing solutions, and evaluating outcomes in a cost-effective manner Troubleshooting and correcting operations problems Interacting professionally with internal and external representatives Clearly defining system integration and interface requirements Data analysis and data modeling Learning new technology and complex systems Identifying opportunities for innovation Operating a personal computer, computer terminal, and general office equipment Abilities: Lead the design and development of complex information systems using software engineering techniques Resolve highly difficult problems regarding highly complex programming and systems logic Perform highly complex systems implementation and integration tasks Perform complex programming in various languages such as SQL (Structured Query Language), PL/SQL (Procedural Language for SQL), HTML, XML (eXtensible Markup Language), XML Publisher, CSS (Cascading Style Sheets), jDeveloper, PHP (Hypertext Preprocessor), SQL Server, Oracle applications, Oracle Developer, Oracle Database Management System, Crystal Reports, Business Object Enterprise, Redwood, ActiveBatch, PVCS (Polytron Version Control System), JavaScript, AngularJS, Java Developer, MS SQL Server, VB (Visual Basic), Visual Studio, C/C+/C++, or other specified languages Provide technical project management across multiple projects and concurrent tasks Develop and implement web-based computer applications Analyze and evaluate system changes to determine feasibility Clearly define system integration and interface requirements Identify and resolve conflicting project and/or client requirements Understand, interpret, and apply laws, business rules, regulations, policies, procedures, contracts, budgets, and labor/management agreements to support business processes Prepare reports, proposals, presentations, and correspondence in a professional manner Exercise sound judgment and creativity in making decisions Meet tight time constraints and frequent deadlines Maintain confidentiality regarding sensitive information Read, write, speak, and understand English Selection Procedure Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities. Application Procedure To apply, visit Metro's website at www.metro.net and complete an online Employment Application. Telephone: (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro. All completed online Employment Applications must be received by 5:00 p.m. on the closing date. (HT) *Open to the public and all Metro employeesThis job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties. Closing Date/Time: Open Until Filled
Mar 08, 2024
Full Time
Basic Function Manages and maintains complex applications systems; designs, develops, and enhances computer applications systems; manages the process of designing and developing high performance platform and/or platform components; performs as technical lead for project and/or support teams, that may include various Metro Information Technology personnel, technical contractors, consultants, or other internal or external entities; and ensures platform is meeting the needs of stakeholders. Example Of Duties Acts as technical team leader and maintains responsibility for analysis, design, and implementation of projects as assigned, including complex and highly specialized applications Designs, develops, and enhances applications systems on behalf of client departments Conducts the most complex programming, system analysis, and design of highly complex systems using Information System Development Methodology in a multi-platform infrastructure and environment Consults and advises user departments and other Information Technology Services (ITS) support teams on system requirements and enhancements and supports large computer systems for various departments Recommends approval of system designs and interacts with user managers and department users in a senior leadership capacity Leads technical personnel in support of related systems Monitors and maintains systems health and security Performs data manipulation Identifies, diagnoses, and resolves highly difficult problems in large highly complex applications systems using highly proactive problem management, diagnosis, and resolution methods/techniques Defines technical development and security guidelines Sets guidelines and exercises leadership skills to establish and meet target dates on large and highly complex projects involving multiple systems Spearheads the preparation of project reports such as technical overviews, client recommendations, alternatives to business requirements, feasibility studies, project proposals, and requests for proposals for the purchase of new software and hardware Leads consultants in the analysis, design, implementation, and integration of application business systems Leads the evaluation, configuration, implementation, and integration of commercial off-the-shelf (COTS) software Develops software and hardware specifications and standards Provides 24-hour and 7-days per week support Manages projects within a defined budget set by management Provides guidance, coaching, mentoring, training, and oversight for assigned employees in area of expertise Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out May be required to perform other related job duties Requirements For Employment A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes: Education Bachelor′s Degree in Computer Science, Business Information System Technology, Computer Engineering, or a related field; Master′s Degree in a related field preferred Experience Five years of relevant experience in designing, implementing and maintaining an enterprise-wide system or relevant area, requiring at least two years specialized experience in area of assignment; Metro and/or public transportation experience preferred Certifications/Licenses/Special Requirements A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions Microsoft Certified Solutions Associate (MCSA) preferred Microsoft Office Specialist (MOS) on SharePoint 2010 preferred Microsoft Certified Technology Specialist (MCTS) for Office 365 preferred Adobe Certified Associate (ACA) preferred Preferred Qualifications Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected. The following are the preferred qualifications: Experience designing and implementing complex network infrastructures for Data security and risk mitigation considering scalability, redundancy, and security requirements. Experience working with enterprise grade network environments, such as Cisco, Arista or Aruba equipment and implementing routing protocols such as Enhance Interior Routing Protocol (EIGRP), Border Gateway Protocol (BGP) Experience configuring and troubleshooting routers and switches and firewalls from various vendors, such as Cisco, Palo Alto or similar. Experience applying heavy civil construction methods, such as solider pile, lagging excavation support systems, and temporary street decking systems Cisco Certified Internetwork Expert (CCIE) or Cisco Certified Network Professional (CCNP), Palo Alto Networks Certified Network Security Engineer (PCNSE) preferred but not required. Knowledge: Theories, principles, and practices related to information systems and supported business areas Applicable local, state, and federal laws, rules, and regulations governing information systems for a public agency Mobile application technology Project management methodology, techniques, and tools Mathematics used in complex business applications Problem solving techniques Principles of supervision Software and computer operating systems For ITS Positions Networking LANs, WANs, gateways, operating systems (e.g., AIX (Advanced Interactive eXecutive), MS (Microsoft) Windows, Linux, Apache, IIS (Internet Information Services), etc.), and business process and systems process modeling For TAP (Transit Access Pass) Positions Apex and Visualforce coding, HTML (Hypertext Markup Language), Salesforce processes, and JavaScript Skills: Communicating effectively orally and in writing Analyzing situations, identifying problems, finding and implementing solutions, and evaluating outcomes in a cost-effective manner Troubleshooting and correcting operations problems Interacting professionally with internal and external representatives Clearly defining system integration and interface requirements Data analysis and data modeling Learning new technology and complex systems Identifying opportunities for innovation Operating a personal computer, computer terminal, and general office equipment Abilities: Lead the design and development of complex information systems using software engineering techniques Resolve highly difficult problems regarding highly complex programming and systems logic Perform highly complex systems implementation and integration tasks Perform complex programming in various languages such as SQL (Structured Query Language), PL/SQL (Procedural Language for SQL), HTML, XML (eXtensible Markup Language), XML Publisher, CSS (Cascading Style Sheets), jDeveloper, PHP (Hypertext Preprocessor), SQL Server, Oracle applications, Oracle Developer, Oracle Database Management System, Crystal Reports, Business Object Enterprise, Redwood, ActiveBatch, PVCS (Polytron Version Control System), JavaScript, AngularJS, Java Developer, MS SQL Server, VB (Visual Basic), Visual Studio, C/C+/C++, or other specified languages Provide technical project management across multiple projects and concurrent tasks Develop and implement web-based computer applications Analyze and evaluate system changes to determine feasibility Clearly define system integration and interface requirements Identify and resolve conflicting project and/or client requirements Understand, interpret, and apply laws, business rules, regulations, policies, procedures, contracts, budgets, and labor/management agreements to support business processes Prepare reports, proposals, presentations, and correspondence in a professional manner Exercise sound judgment and creativity in making decisions Meet tight time constraints and frequent deadlines Maintain confidentiality regarding sensitive information Read, write, speak, and understand English Selection Procedure Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities. Application Procedure To apply, visit Metro's website at www.metro.net and complete an online Employment Application. Telephone: (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro. All completed online Employment Applications must be received by 5:00 p.m. on the closing date. (HT) *Open to the public and all Metro employeesThis job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties. Closing Date/Time: Open Until Filled