CITY OF ORLANDO, FL
Orlando, Florida, United States
Description >>MULTIPLE POSITIONS AVAILABLE APPLICATION INFORMATION: When completing an application for Emergency Communications Specialist, you must provide entire work history since high school in the Work Experience section. Account for periods of unemployment. Provide all available details. Incomplete applications will not be qualified. Starting Salary: $19.69 per hour ($1.00 per hour shift differential, evenings or nights) Who We Are Orlando, The City Beautiful For most of Orlando’s history we’ve been the place everyone wants to visit. Today, we’re also the place where everyone wants to live and do business. List after list has Orlando as one of the fastest growing cities in America. We’re transitioning from our role as the young upstart to a more mature, global city. This didn’t happen by accident. Together as a community, we developed a shared vision for our city focused on creating partnerships and we’ve transformed Orlando from a place that was packed with potential into a city on the rise. Our vision ensures we are an inclusive, compassionate community that is generating jobs, becoming the most sustainable city in the nation, keeping our community safe, making it easier to get around, and increasing the quality of life. Together, we can continue realizing all our city’s potential. Come be part of our community with the City of Orlando. NATURE OF WORK: Perform specialized work in areas of emergency communications. Employees assigned to this classification receives and responds to emergency and non-emergency calls for police service by answering incoming telephone/911 lines, dispatching officers to calls, obtaining and relaying information from FCIC/NCIC; monitoring alarm systems; maintaining various logs and files and performing related clerical administrative tasks. Work is performed under general supervision in accordance with departmental procedures. Employees must exercise initiative and independent judgment to properly react and respond appropriately under very stressful conditions. Work is reviewed while in progress and upon completion through direct observation, audit of tapes, review of logs, and supervisory meetings to ensure compliance with policy and procedures and established standards. Minimum Requirements High school graduate required plus six months clerical, customer service, or dispatching experience required ; or an equivalent combination of education and experience required . Emergency communications experience preferred. Applicants must pass the CritiCall computer-administered test. MUST WORK WEEKENDS, HOLIDAYS, AND ROTATING SHIFTS. Must pass background investigation and take a polygraph examination. This selection and hiring process is time-consuming and selective. Only candidates with clean criminal histories who have been drug-free for a minimum of one year will be considered. APPLICATIONS WILL BE CAREFULLY REVIEWED AND ELIGIBLE CANDIDATES NOTIFIED WHEN AND WHERE TO COME FOR THE NEXT STEP IN THE PROCESS: PHOTO ID MUST BE PRESENTED AT THE TIME OF THE CRITICALL TEST. IMPORTANT: To be eligible to proceed forward in the application process, applicants must meet the minimum qualifications listed in the position description. Please ensure your application provides details of all relevant experience related to the position. If you have questions or need clarification concerning the position or application process, please contact Human Resources at jobs@orlando.gov or 407.246.2062. Supplemental Information City of Orlando Benefits If this posting indicates a degree is required, the following experience will apply in lieu of any degree as follows: Two (2) years of direct experience for an associate degree; Four (4) years of direct experience for a bachelor's degree; Six (6) years of direct experience for a master's degree; or Nine (9) years of direct experience for a doctoral degree Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Description >>MULTIPLE POSITIONS AVAILABLE APPLICATION INFORMATION: When completing an application for Emergency Communications Specialist, you must provide entire work history since high school in the Work Experience section. Account for periods of unemployment. Provide all available details. Incomplete applications will not be qualified. Starting Salary: $19.69 per hour ($1.00 per hour shift differential, evenings or nights) Who We Are Orlando, The City Beautiful For most of Orlando’s history we’ve been the place everyone wants to visit. Today, we’re also the place where everyone wants to live and do business. List after list has Orlando as one of the fastest growing cities in America. We’re transitioning from our role as the young upstart to a more mature, global city. This didn’t happen by accident. Together as a community, we developed a shared vision for our city focused on creating partnerships and we’ve transformed Orlando from a place that was packed with potential into a city on the rise. Our vision ensures we are an inclusive, compassionate community that is generating jobs, becoming the most sustainable city in the nation, keeping our community safe, making it easier to get around, and increasing the quality of life. Together, we can continue realizing all our city’s potential. Come be part of our community with the City of Orlando. NATURE OF WORK: Perform specialized work in areas of emergency communications. Employees assigned to this classification receives and responds to emergency and non-emergency calls for police service by answering incoming telephone/911 lines, dispatching officers to calls, obtaining and relaying information from FCIC/NCIC; monitoring alarm systems; maintaining various logs and files and performing related clerical administrative tasks. Work is performed under general supervision in accordance with departmental procedures. Employees must exercise initiative and independent judgment to properly react and respond appropriately under very stressful conditions. Work is reviewed while in progress and upon completion through direct observation, audit of tapes, review of logs, and supervisory meetings to ensure compliance with policy and procedures and established standards. Minimum Requirements High school graduate required plus six months clerical, customer service, or dispatching experience required ; or an equivalent combination of education and experience required . Emergency communications experience preferred. Applicants must pass the CritiCall computer-administered test. MUST WORK WEEKENDS, HOLIDAYS, AND ROTATING SHIFTS. Must pass background investigation and take a polygraph examination. This selection and hiring process is time-consuming and selective. Only candidates with clean criminal histories who have been drug-free for a minimum of one year will be considered. APPLICATIONS WILL BE CAREFULLY REVIEWED AND ELIGIBLE CANDIDATES NOTIFIED WHEN AND WHERE TO COME FOR THE NEXT STEP IN THE PROCESS: PHOTO ID MUST BE PRESENTED AT THE TIME OF THE CRITICALL TEST. IMPORTANT: To be eligible to proceed forward in the application process, applicants must meet the minimum qualifications listed in the position description. Please ensure your application provides details of all relevant experience related to the position. If you have questions or need clarification concerning the position or application process, please contact Human Resources at jobs@orlando.gov or 407.246.2062. Supplemental Information City of Orlando Benefits If this posting indicates a degree is required, the following experience will apply in lieu of any degree as follows: Two (2) years of direct experience for an associate degree; Four (4) years of direct experience for a bachelor's degree; Six (6) years of direct experience for a master's degree; or Nine (9) years of direct experience for a doctoral degree Closing Date/Time: Continuous
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Community Service Specialist Positions Available 1 Position Available SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department University Police Appointment Type This is a one-year probationary position. Time Base Part-Time (.50 FTE) Work Schedule Schedule to be arranged by supervisor. Anticipated Hiring Range $2,040.00 - $2,142.00 Per Month ($24,480.00 - $25,704.00.00 Annually) Salary is commensurate with experience. Position Summary The Community Service Specialist serves as a visible security presence on campus, and within its buildings as assigned, performs security services such as patrolling campus on foot, bike or vehicle to protect campus community and visitors, provides public safety support and assistance to campus police, enforces campus ordinances and parking regulations, and issues citations to violators. Incumbent also provides information to the University Police Department (UPD) regarding any unusual occurrences and/or activities on and around campus. Position Information Security Services: Patrol campus on foot, bike or vehicle to protect campus community and visitors from such hazards as fire, theft, vandalism, trespassing and other crimes. Assist in the enforcement of campus rules and regulations, report hazardous conditions, checking, opening and securing campus facilities, coordinating and testing campus alarm systems. Public Safety Support: Provide support and assistance to UPD by providing back-up dispatch support, managing property and evidence, maintaining records, providing training on crime prevention awareness, supporting drug identification programs, performing Live Scan and Ink Card fingerprinting, participating in emergency response teams and responding to emergency situations and taking incident/accident reports and responding to these situations, as needed. Parking Support: Enforce parking rules and regulations through issuing and selling parking permits, patrolling parking lots, and issuing citations for parking and other standing violations, as appropriate. Appear in court for parking related citations and directing vehicle and pedestrian traffic during peak hours, special events, and emergencies. Campus Community Support: Assist in the physical logistics for campus special events and emergencies. Provide general information and assistance to the public and provide escort and citizen assistance, as needed. Other duties as assigned Minimum Qualifications Entry into this classification requires high school level reading and writing abilities, and possession of a California Driver’s License. The nature of the duties may also require successful completion of a background check, physical and and/or the ability to attend Police Officers Standards & Training (POST) programs related to public safety support and dispatch activities. Knowledge of and the ability to learn how to use the applicable public safety related equipment and systems are essential. A high school diploma or equivalent and three to six months related experience would normally achieve these entry qualifications. • Working knowledge of applicable procedures and regulations related to campus security, public safety, and parking. • Working knowledge of alarm and radio systems. • Ability to detect and respond appropriately to potential hazardous or crime situations. • Ability to observe and recall details and incidents. • Ability to act and resolve parking and traffic problems. • Ability to write standard incident reports in a clear and concise manner. • Ability to interact effectively with a wide range of individuals including the campus community, general public and law enforcement personnel. • Ability to handle sensitive situations with tact and confidentiality. Preferred Qualifications • At least 1 year of experience as a security officer. • Must be dependable, trustworthy and willing to respond to work on call if needed. • Keep uniform inspection ready: polished, clean, and neat. • Knowledge of campus operating and emergency procedures. Core Competencies - embody the following competencies: • Bias toward collaboration and teamwork. • Effective oral, written and nonverbal communication skills. • Customer/Client Focus with an emphasis in problem solving and resolution. • Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. • Diversity and inclusion. Environmental/Physical/Special Must be able to work indoors and/or outdoors and feel comfortable working in a police environment. May be required to work evenings and/or weekends depending on department staffing needs. Must be able to stand for long periods of time, walk for long periods of time, climb stairs, lift, open doors, and assist police officers as requested. Must be able to react to emergencies and be able to communicate effectively. Act as a first level mediator of disputes and be the eyes and ears for the UPD. Must be able to competently interact with a culturally and ethnically diverse population of students, faculty and staff and visitors/guests. Pre-Employment Requirements This position requires the successful completion of a background check. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Feb 28 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title Community Service Specialist Positions Available 1 Position Available SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department University Police Appointment Type This is a one-year probationary position. Time Base Part-Time (.50 FTE) Work Schedule Schedule to be arranged by supervisor. Anticipated Hiring Range $2,040.00 - $2,142.00 Per Month ($24,480.00 - $25,704.00.00 Annually) Salary is commensurate with experience. Position Summary The Community Service Specialist serves as a visible security presence on campus, and within its buildings as assigned, performs security services such as patrolling campus on foot, bike or vehicle to protect campus community and visitors, provides public safety support and assistance to campus police, enforces campus ordinances and parking regulations, and issues citations to violators. Incumbent also provides information to the University Police Department (UPD) regarding any unusual occurrences and/or activities on and around campus. Position Information Security Services: Patrol campus on foot, bike or vehicle to protect campus community and visitors from such hazards as fire, theft, vandalism, trespassing and other crimes. Assist in the enforcement of campus rules and regulations, report hazardous conditions, checking, opening and securing campus facilities, coordinating and testing campus alarm systems. Public Safety Support: Provide support and assistance to UPD by providing back-up dispatch support, managing property and evidence, maintaining records, providing training on crime prevention awareness, supporting drug identification programs, performing Live Scan and Ink Card fingerprinting, participating in emergency response teams and responding to emergency situations and taking incident/accident reports and responding to these situations, as needed. Parking Support: Enforce parking rules and regulations through issuing and selling parking permits, patrolling parking lots, and issuing citations for parking and other standing violations, as appropriate. Appear in court for parking related citations and directing vehicle and pedestrian traffic during peak hours, special events, and emergencies. Campus Community Support: Assist in the physical logistics for campus special events and emergencies. Provide general information and assistance to the public and provide escort and citizen assistance, as needed. Other duties as assigned Minimum Qualifications Entry into this classification requires high school level reading and writing abilities, and possession of a California Driver’s License. The nature of the duties may also require successful completion of a background check, physical and and/or the ability to attend Police Officers Standards & Training (POST) programs related to public safety support and dispatch activities. Knowledge of and the ability to learn how to use the applicable public safety related equipment and systems are essential. A high school diploma or equivalent and three to six months related experience would normally achieve these entry qualifications. • Working knowledge of applicable procedures and regulations related to campus security, public safety, and parking. • Working knowledge of alarm and radio systems. • Ability to detect and respond appropriately to potential hazardous or crime situations. • Ability to observe and recall details and incidents. • Ability to act and resolve parking and traffic problems. • Ability to write standard incident reports in a clear and concise manner. • Ability to interact effectively with a wide range of individuals including the campus community, general public and law enforcement personnel. • Ability to handle sensitive situations with tact and confidentiality. Preferred Qualifications • At least 1 year of experience as a security officer. • Must be dependable, trustworthy and willing to respond to work on call if needed. • Keep uniform inspection ready: polished, clean, and neat. • Knowledge of campus operating and emergency procedures. Core Competencies - embody the following competencies: • Bias toward collaboration and teamwork. • Effective oral, written and nonverbal communication skills. • Customer/Client Focus with an emphasis in problem solving and resolution. • Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. • Diversity and inclusion. Environmental/Physical/Special Must be able to work indoors and/or outdoors and feel comfortable working in a police environment. May be required to work evenings and/or weekends depending on department staffing needs. Must be able to stand for long periods of time, walk for long periods of time, climb stairs, lift, open doors, and assist police officers as requested. Must be able to react to emergencies and be able to communicate effectively. Act as a first level mediator of disputes and be the eyes and ears for the UPD. Must be able to competently interact with a culturally and ethnically diverse population of students, faculty and staff and visitors/guests. Pre-Employment Requirements This position requires the successful completion of a background check. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Feb 28 2024 Pacific Standard Time Applications close: Closing Date/Time:
City of Concord, CA
Concord, California, United States
Job Characteristics ***PART-TIME JOB OPPORTUNITY*** CUSTOMER SERVICE SPECIALIST I/II The City of Concord is accepting applications for part-time community center Customer Service Specialists to support the Recreation Services Department. This recruitment will be used to fill current vacancies at Willow Pass Community Center and Centre Concord, and also establish an eligiblity list to fill future positions as they become available. Salary is negotiable based on experience: Customer Service Specialist I: $17.65 - $19.67/hour with one year of customer service experience Customer Service Specialist II: $18.54 - $20.98/hour with two years of customer service experience Community Centers: Customer Service Specialists will primarily be assigned to one of the following community centers, but may do intermittent hours at the other community centers on an as needed basis. Centre Concord, located at 5298 Clayton Road is one of the largest rental facilities in the East Bay. Our ballroom offers adjustable lighting, a portable dance floor and expansive staging, allowing you to create just about any atmosphere you desire for up to 400 guests. For something smaller, there are classrooms and meeting spaces to accommodate conferences, trade shows, fundraisers, receptions, and other gatherings. All positions are part time, limited service, and applicants must be available to work 9:00 a.m. - 4:00 p.m., Monday through Friday, approximately 15-20 hours per week. The Concord Senior Center is an amazing place for seniors to come together and enjoy activities, classes, programs and sports leagues. After hours, it operates as the ideal space for special events, such as holiday parties, weddings and business meetings. The Senior Center is located at 2727 Parkside Circle. All positions are part time, limited service and applicants must be available to work between 8:30 a.m. - 4:30 p.m., Monday through Friday, approximately 15-20 hours per week. The Willow Pass Community Center is a versatile venue for special events like weddings, birthdays, anniversaries, and retreats. It's also the location for in-person registration for all the programs in the City of Concord. Willow Pass Park is the home of the Concord Softball League, payless batting cage, pickleball courts, tennis courts, and an adult fitness park. The Willow Pass Community Center is located at 2748 E. Olivera Road. All positions are part time, limited service and applicants must be available to works between 9 a.m. - 4 p.m., approximately 15-20 hours per week. What you will be doing: Customer Service Specialists serve as the first point of contact for customers using the facilities, including greeting customers, registration for classes and events and responding to inquiries and complaints. They are also responsible for monitoring the use and care of facilities, to include room set-up and breakdown as well as light custodial duties. The Customer Service Specialist I is distinguished from the II level in that it is the entry-level position in the series. The Customer Service Specialist II has learned to perform the duties of the Customer Service Specialist I with independence. All positions are part time, limited service and must be able to work either mornings, or mornings and afternoons, Monday through Friday. Hours and schedule may vary. SELECTION PROCESS Submit a completed City of Concord application and the required supplemental question responses online at www.cityofconcord.org/jobs . As positions become available, qualified applications and supplemental responses will be competitively evaluated, and those candidates demonstrating the strongest qualifications will be invited to interview. Successful candidates will be provided a conditional offer of employment and must clear DOJ/FBI livescan. Conviction History If you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with the City of Concord. Examples of duties include, but are not limited to Serving as the front line customer service representative Opening and closing the community center Walking customers through the premises prior to and after the event Providing coordination and support of facility operations Performing activities related to the processing and maintenance of activity registration and rental permits, including communication with customers over the phone, in person and via email Responding to questions, complaints and emergency situations, taking appropriate courses of action Ensuring timely completion of all paperwork and processes, facility scheduling, information development, and file maintenance Ensuring a safe and efficient environment by enforcing operating procedures Reporting inappropriate or unsafe practices Providing for maintenance needs, including compliance with health, safety and building codes Assisting in the set up and take down of equipment, tables and chairs, as needed Conducting light custodial work to ensure high standards of facility presentation, as needed Qualifications Knowledge of: Microsoft Office software including Word, Excel and Publisher Principles and processes for providing internal and external customer service including customer needs assessment, meeting quality standards for service, and evaluation of customer satisfaction The structure and content of the English language including the meaning and spelling of words, rules of composition and grammar Ability to: Understand the implications of new information for both current and future problem solving and decision making Give appropriate attention to what other people are saying, taking time to understand the points being made and asking questions as appropriate Maintain appropriate attention to detail based on the complexity of work performed Shift back and forth between two or more activities or sources of information, and to work efficiently and accurately on tasks with interruptions Convey written and/or non-written information effectively, comprehending and understanding documentation and verbal or visual communications Adapt communications and behavioral styles appropriately in response to individuals and situations Use logic and reasoning to identify strengths and weaknesses of alternative solutions Provide high level customer service to internal and external customers including during high stress situations; seek out ways to help people Determine causes of operating errors and decide what to do to resolve them Quickly search and find information from resource systems, manuals and other documents and accurately and concisely convey such information orally and in writing Read, comprehend and retain information Learn custom facility reservation software Speak clearly, concisely and audibly Establish and maintain cooperative and effective relationships with those contacted in the course of work CUSTOMER SERVICE SPECIALIST I Education : Satisfactory completion of high school or equivalent Experience : One year of customer service experience required CUSTOMER SERVICE SPECIALIST II Education : Satisfactory completion of high school or equivalent Experience : Two or more years of customer service experience required Other The ability to speak and understand Spanish is highly desirable, but not required. A California driver's license and a satisfactory driving record are conditions of initial and continued employment. Must be able to clear DOJ/FBI fingerprint clearance. EEO/ADA: The City of Concord is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. If you have a disability and require accommodations in the testing process, please contact Human Resources at 925-671-3308 or hrdept@cityofconcord.org prior to the final filing date. FOR MORE INFORMATION REGARDING THIS POSITION: Centre Concord: Dario Sanchez, Recreation Program Coordinator at 925-671-3498 or dario.sanchez@cityofconcord.org Senior Center: Devynn Darner, Recreation Program Coordinator at 925-671-3171 or devynn.darner@cityofconcord.org Willow Pass Community Center: Jorey Scott, Recreation Program Coordinator at 925-671-3179 or jorey.scott@cityofconcord.org This position is not eligible for benefits.
Mar 07, 2024
Part Time
Job Characteristics ***PART-TIME JOB OPPORTUNITY*** CUSTOMER SERVICE SPECIALIST I/II The City of Concord is accepting applications for part-time community center Customer Service Specialists to support the Recreation Services Department. This recruitment will be used to fill current vacancies at Willow Pass Community Center and Centre Concord, and also establish an eligiblity list to fill future positions as they become available. Salary is negotiable based on experience: Customer Service Specialist I: $17.65 - $19.67/hour with one year of customer service experience Customer Service Specialist II: $18.54 - $20.98/hour with two years of customer service experience Community Centers: Customer Service Specialists will primarily be assigned to one of the following community centers, but may do intermittent hours at the other community centers on an as needed basis. Centre Concord, located at 5298 Clayton Road is one of the largest rental facilities in the East Bay. Our ballroom offers adjustable lighting, a portable dance floor and expansive staging, allowing you to create just about any atmosphere you desire for up to 400 guests. For something smaller, there are classrooms and meeting spaces to accommodate conferences, trade shows, fundraisers, receptions, and other gatherings. All positions are part time, limited service, and applicants must be available to work 9:00 a.m. - 4:00 p.m., Monday through Friday, approximately 15-20 hours per week. The Concord Senior Center is an amazing place for seniors to come together and enjoy activities, classes, programs and sports leagues. After hours, it operates as the ideal space for special events, such as holiday parties, weddings and business meetings. The Senior Center is located at 2727 Parkside Circle. All positions are part time, limited service and applicants must be available to work between 8:30 a.m. - 4:30 p.m., Monday through Friday, approximately 15-20 hours per week. The Willow Pass Community Center is a versatile venue for special events like weddings, birthdays, anniversaries, and retreats. It's also the location for in-person registration for all the programs in the City of Concord. Willow Pass Park is the home of the Concord Softball League, payless batting cage, pickleball courts, tennis courts, and an adult fitness park. The Willow Pass Community Center is located at 2748 E. Olivera Road. All positions are part time, limited service and applicants must be available to works between 9 a.m. - 4 p.m., approximately 15-20 hours per week. What you will be doing: Customer Service Specialists serve as the first point of contact for customers using the facilities, including greeting customers, registration for classes and events and responding to inquiries and complaints. They are also responsible for monitoring the use and care of facilities, to include room set-up and breakdown as well as light custodial duties. The Customer Service Specialist I is distinguished from the II level in that it is the entry-level position in the series. The Customer Service Specialist II has learned to perform the duties of the Customer Service Specialist I with independence. All positions are part time, limited service and must be able to work either mornings, or mornings and afternoons, Monday through Friday. Hours and schedule may vary. SELECTION PROCESS Submit a completed City of Concord application and the required supplemental question responses online at www.cityofconcord.org/jobs . As positions become available, qualified applications and supplemental responses will be competitively evaluated, and those candidates demonstrating the strongest qualifications will be invited to interview. Successful candidates will be provided a conditional offer of employment and must clear DOJ/FBI livescan. Conviction History If you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with the City of Concord. Examples of duties include, but are not limited to Serving as the front line customer service representative Opening and closing the community center Walking customers through the premises prior to and after the event Providing coordination and support of facility operations Performing activities related to the processing and maintenance of activity registration and rental permits, including communication with customers over the phone, in person and via email Responding to questions, complaints and emergency situations, taking appropriate courses of action Ensuring timely completion of all paperwork and processes, facility scheduling, information development, and file maintenance Ensuring a safe and efficient environment by enforcing operating procedures Reporting inappropriate or unsafe practices Providing for maintenance needs, including compliance with health, safety and building codes Assisting in the set up and take down of equipment, tables and chairs, as needed Conducting light custodial work to ensure high standards of facility presentation, as needed Qualifications Knowledge of: Microsoft Office software including Word, Excel and Publisher Principles and processes for providing internal and external customer service including customer needs assessment, meeting quality standards for service, and evaluation of customer satisfaction The structure and content of the English language including the meaning and spelling of words, rules of composition and grammar Ability to: Understand the implications of new information for both current and future problem solving and decision making Give appropriate attention to what other people are saying, taking time to understand the points being made and asking questions as appropriate Maintain appropriate attention to detail based on the complexity of work performed Shift back and forth between two or more activities or sources of information, and to work efficiently and accurately on tasks with interruptions Convey written and/or non-written information effectively, comprehending and understanding documentation and verbal or visual communications Adapt communications and behavioral styles appropriately in response to individuals and situations Use logic and reasoning to identify strengths and weaknesses of alternative solutions Provide high level customer service to internal and external customers including during high stress situations; seek out ways to help people Determine causes of operating errors and decide what to do to resolve them Quickly search and find information from resource systems, manuals and other documents and accurately and concisely convey such information orally and in writing Read, comprehend and retain information Learn custom facility reservation software Speak clearly, concisely and audibly Establish and maintain cooperative and effective relationships with those contacted in the course of work CUSTOMER SERVICE SPECIALIST I Education : Satisfactory completion of high school or equivalent Experience : One year of customer service experience required CUSTOMER SERVICE SPECIALIST II Education : Satisfactory completion of high school or equivalent Experience : Two or more years of customer service experience required Other The ability to speak and understand Spanish is highly desirable, but not required. A California driver's license and a satisfactory driving record are conditions of initial and continued employment. Must be able to clear DOJ/FBI fingerprint clearance. EEO/ADA: The City of Concord is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. If you have a disability and require accommodations in the testing process, please contact Human Resources at 925-671-3308 or hrdept@cityofconcord.org prior to the final filing date. FOR MORE INFORMATION REGARDING THIS POSITION: Centre Concord: Dario Sanchez, Recreation Program Coordinator at 925-671-3498 or dario.sanchez@cityofconcord.org Senior Center: Devynn Darner, Recreation Program Coordinator at 925-671-3171 or devynn.darner@cityofconcord.org Willow Pass Community Center: Jorey Scott, Recreation Program Coordinator at 925-671-3179 or jorey.scott@cityofconcord.org This position is not eligible for benefits.
CSU, Sacramento
6000 J Street, Sacramento, CA 95819, USA
Working Title: Community Service Specialist I Classification Title: Community Service Specialist I Posting Details Priority Application Date (Posting will remain open until filled): Thursday, September 28th @ 11:55pm PST Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment. Note to Applicants This posting is for the recruitment of multiple, full-time Community Service Specialist I positions. Apply today! Position Summary Under the general supervision, the Community Service Specialist have varying levels of responsibility for security services, public safety support, parking support and related community support services. Incumbent will perform security and related public safety support assignments involving patrolling grounds, facilities, buildings, Police Service Center and parking lots. Support may be provided to the public safety communications and records functions. Day-to-day work is performed independently under general supervision with closer supervision for new or more complex/sensitive assignments. Assignments involve the regular use of judgment and discretion to solve problems and address situations. Course of action are guided by established protocols requiring limited interpretation of policies. Assignments involve ongoing interaction with the campus community, the general public, and campus and community law enforcement. Interaction often requires tact and discretion. FLSA : Non-Exempt (Eligible for overtime compensation) Anticipated Hiring Range : $3,505 per month (Anticipated hiring range is near or at the minimum of the CSU Classification Salary Range) CSU Classification Salary Range :Minimum: $3,505 - $5,057 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 1 Recruitment Type : Regular (Probationary) Time Base : Full-Time Pay Plan : 12 months Work Hours : Hours vary and may include weekends. Possible shifts may include: 7:00am-3:00pm or shift differential 2:00pm-10:00pm Department Information The mission of the Sacramento State Police Department is to protect the life, property, and peace of mind of the students, faculty, staff and visitors of this university. Our greatest asset in furtherance of this mission is our department members who work as a combined force in collaboration with the campus community. Our department adheres to the highest standards of ethics, integrity and service, understanding our collective responsibility in upholding the noble reputation of the law enforcement profession. Minimum Qualifications Entry to the first level within this classification requires high school level reading and writing abilities and possession of a California Driver’s License. The nature of the duties may also require successful completion of a background check, physical and psychological exam and/or the ability to attend Police Officers Standards & Training (P.O.S.T.) programs related to public safety support and dispatch activities. Knowledge of and the ability to learn how to use the applicable public safety related equipment and systems are essential. High school diploma or equivalent and three to six months related experience would normally achieve these entry qualifications. Required Qualifications Ability to learn applicable procedures and regulations related to campus security, public safety, and parking. Ability to use and learn alarm and radio systems. Ability to recognize and respond appropriately to potential hazardous or crime situations. Ability to observe and recall details and incidents. Ability to act and resolve parking and traffic problems. Ability to write standard incident reports in a clear and concise manner. Ability to communicate in a clear and concise manner under stress and non-stress situations. Ability to interact effectively with a wide range of individuals including the campus community, general public and law enforcement personnel. Ability to handle sensitive situations with tact and confidentiality Ability to work independently and utilize sound judgement Possess problem solving and conflict resolution skills Possess good customer service skills Other Possess valid driver’s license and maintenance of good driving record Ability to work various shifts including nights, weekends, and holidays Conditions of Employment - Ability to pass background check Preferred Qualifications Six months previous police/security/military law enforcement training and/or experience preferred. Successfully completed or ability to complete the Defensive Driver Training Program provided by the State of California for CSU campuses and pass the exam. Experience working with radios, camera systems, alarms and/or other emergency signaling devices. Required Licenses/Certifications Valid California Driver's License and maintenance of a safe driving record. Documents Needed to Apply Resume and cover letter -- Applications submitted without resume and cover letter may be rejected as incomplete. About Sac State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State’s 31,000 students come not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1800 faculty and 1,500 staff are committed to meeting our mission: “ As California’s capital university, we transform lives by preparing students for leadership, service, and success. Sacramento State will be a recognized leader in education, innovation, and engagement. ” As the regional hub of higher education, Sac State is dedicated to student success , diversity, equity and inclusion , community engagement , philanthropy , and campus safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State ? page. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. One variation of background check required could be a LiveScan screening, which involves submitting fingerprints at a certified LiveScan Service Center. COVID-19 Vaccine Certification Information: Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Policy Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification : Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Eligibility Verification Selected candidate must furnish proof of eligibility to work in the United States. California State University, Sacramento is not a sponsoring agency for staff and management positions (i.e. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Sep 14 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title: Community Service Specialist I Classification Title: Community Service Specialist I Posting Details Priority Application Date (Posting will remain open until filled): Thursday, September 28th @ 11:55pm PST Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment. Note to Applicants This posting is for the recruitment of multiple, full-time Community Service Specialist I positions. Apply today! Position Summary Under the general supervision, the Community Service Specialist have varying levels of responsibility for security services, public safety support, parking support and related community support services. Incumbent will perform security and related public safety support assignments involving patrolling grounds, facilities, buildings, Police Service Center and parking lots. Support may be provided to the public safety communications and records functions. Day-to-day work is performed independently under general supervision with closer supervision for new or more complex/sensitive assignments. Assignments involve the regular use of judgment and discretion to solve problems and address situations. Course of action are guided by established protocols requiring limited interpretation of policies. Assignments involve ongoing interaction with the campus community, the general public, and campus and community law enforcement. Interaction often requires tact and discretion. FLSA : Non-Exempt (Eligible for overtime compensation) Anticipated Hiring Range : $3,505 per month (Anticipated hiring range is near or at the minimum of the CSU Classification Salary Range) CSU Classification Salary Range :Minimum: $3,505 - $5,057 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 1 Recruitment Type : Regular (Probationary) Time Base : Full-Time Pay Plan : 12 months Work Hours : Hours vary and may include weekends. Possible shifts may include: 7:00am-3:00pm or shift differential 2:00pm-10:00pm Department Information The mission of the Sacramento State Police Department is to protect the life, property, and peace of mind of the students, faculty, staff and visitors of this university. Our greatest asset in furtherance of this mission is our department members who work as a combined force in collaboration with the campus community. Our department adheres to the highest standards of ethics, integrity and service, understanding our collective responsibility in upholding the noble reputation of the law enforcement profession. Minimum Qualifications Entry to the first level within this classification requires high school level reading and writing abilities and possession of a California Driver’s License. The nature of the duties may also require successful completion of a background check, physical and psychological exam and/or the ability to attend Police Officers Standards & Training (P.O.S.T.) programs related to public safety support and dispatch activities. Knowledge of and the ability to learn how to use the applicable public safety related equipment and systems are essential. High school diploma or equivalent and three to six months related experience would normally achieve these entry qualifications. Required Qualifications Ability to learn applicable procedures and regulations related to campus security, public safety, and parking. Ability to use and learn alarm and radio systems. Ability to recognize and respond appropriately to potential hazardous or crime situations. Ability to observe and recall details and incidents. Ability to act and resolve parking and traffic problems. Ability to write standard incident reports in a clear and concise manner. Ability to communicate in a clear and concise manner under stress and non-stress situations. Ability to interact effectively with a wide range of individuals including the campus community, general public and law enforcement personnel. Ability to handle sensitive situations with tact and confidentiality Ability to work independently and utilize sound judgement Possess problem solving and conflict resolution skills Possess good customer service skills Other Possess valid driver’s license and maintenance of good driving record Ability to work various shifts including nights, weekends, and holidays Conditions of Employment - Ability to pass background check Preferred Qualifications Six months previous police/security/military law enforcement training and/or experience preferred. Successfully completed or ability to complete the Defensive Driver Training Program provided by the State of California for CSU campuses and pass the exam. Experience working with radios, camera systems, alarms and/or other emergency signaling devices. Required Licenses/Certifications Valid California Driver's License and maintenance of a safe driving record. Documents Needed to Apply Resume and cover letter -- Applications submitted without resume and cover letter may be rejected as incomplete. About Sac State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State’s 31,000 students come not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1800 faculty and 1,500 staff are committed to meeting our mission: “ As California’s capital university, we transform lives by preparing students for leadership, service, and success. Sacramento State will be a recognized leader in education, innovation, and engagement. ” As the regional hub of higher education, Sac State is dedicated to student success , diversity, equity and inclusion , community engagement , philanthropy , and campus safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State ? page. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. One variation of background check required could be a LiveScan screening, which involves submitting fingerprints at a certified LiveScan Service Center. COVID-19 Vaccine Certification Information: Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Policy Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification : Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Eligibility Verification Selected candidate must furnish proof of eligibility to work in the United States. California State University, Sacramento is not a sponsoring agency for staff and management positions (i.e. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Sep 14 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) San Jose
1 Washington Street, San Jose, CA 95192, USA
Job Summary Reporting to the Sr. Director, this position serves as the Customer Service Specialist Tier 2 point of contact. The position will receive inbound escalation from Tier 1 support staff, students, staff, prospective students and faculty experiencing login, navigational or processing difficulty with enterprise computer systems. The incumbent answers incoming calls for Technical Service, provides prompt and accurate technical assistance troubleshooting and resolving problems and/or issues. Key Responsibilities Provide customer login support information to SJSU students, faculty and staff Assist in monitoring data and appropriately troubleshooting customer service issues. Collaborate with the Service Desk team to route issues appropriately for fastest resolution. Schedule training rooms as needed and respond to customer questions regarding services. Provide assistance to ensure customers can access data regarding SJSU and solve minor processing issues. Analyze, resolve, and route helpdesk phone calls and emails. Provide general directory assistance, route calls and provide in-person assistance to customers. Determine appropriate category for resolution, log, route and track trouble tickets using iSupport system. Receive inbound telephone calls, chat messages, and emails on product questions. Provide technical Tier 2 troubleshooting, and problem resolution. Provide user-friendly explanations and follow-up using telephone, emails, and/or chat, and in person communication. Resolve customer problems in a friendly and timely manner in order to ensure customer satisfaction. Open trouble tickets using the trouble ticketing tool and document action steps and resolutions including follow-up. Serve as the customer advocate and interact with internal teams to solve issues. Escalate customer concerns as necessary to the appropriate manager, as required. Communicate and train Tier I support in processing and resolving reported problems. Knowledge, Skills & Abilities Ability to provide Tier II technical support Ability to apply consultative skills to assess user needs and provide appropriate support Working knowledge of information technology systems and/or applications, including campuswide systems and multimedia environments, access procedures, networks, and/or databases Excellent customer service and public relations skills Ability to troubleshoot basic help desk inquiries Demonstrated interpersonal and communication skills in working with users to interpret needs and provide appropriate solutions within a diverse multicultural environment Ability to apply campus information security policy and standards to develop specific security requirements Basic knowledge of data administration principles and techniques Ability to analyze data requirements and research data availability and access methods Ability to communicate in writing and speaking clearly to a diverse group of customers Proficiency using standard software packages: i.e., Word processing, Excel spreadsheet, Database management Basic knowledge in either of these technologies: network, WiFi, security, or cloud technologies Knowledge of training theory and practices demonstrated by an ability to develop and deliver technical training and user documentation Ability to handle multiple work priorities and maintain confidentiality and appropriately handle sensitive communications with customers Ability to apply security models and frameworks to ensure appropriate security is maintained Technical knowledge and understanding of electronics and networking (TCP/IP), browser functionality, and troubleshooting of common networking devices Required Qualifications Bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study Three years of experience supporting information systems and technology Input required qualifications Preferred Qualifications Experience providing technical support and customer service support Experience in a University or college environment Experience with electronic and networking (TCP/IP) Compensation Classification: Information Technology Consultant - Career CSU Salary Range: $4,678/month - $11,547/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: November 16, 2022 through November 29, 2022 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU requires faculty, staff, and students who are accessing campus facilities to be fully vaccinated against the COVID-19 virus (including all booster doses of an approved vaccine for which an individual is eligible per current CDC recommendations) or declare a medical or religious exemption from doing so. As a condition of employment, any candidates advanced in a currently open search process should be prepared to comply with this requirement as well as with other safety measures established on the campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Nov 16 2022 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Job Summary Reporting to the Sr. Director, this position serves as the Customer Service Specialist Tier 2 point of contact. The position will receive inbound escalation from Tier 1 support staff, students, staff, prospective students and faculty experiencing login, navigational or processing difficulty with enterprise computer systems. The incumbent answers incoming calls for Technical Service, provides prompt and accurate technical assistance troubleshooting and resolving problems and/or issues. Key Responsibilities Provide customer login support information to SJSU students, faculty and staff Assist in monitoring data and appropriately troubleshooting customer service issues. Collaborate with the Service Desk team to route issues appropriately for fastest resolution. Schedule training rooms as needed and respond to customer questions regarding services. Provide assistance to ensure customers can access data regarding SJSU and solve minor processing issues. Analyze, resolve, and route helpdesk phone calls and emails. Provide general directory assistance, route calls and provide in-person assistance to customers. Determine appropriate category for resolution, log, route and track trouble tickets using iSupport system. Receive inbound telephone calls, chat messages, and emails on product questions. Provide technical Tier 2 troubleshooting, and problem resolution. Provide user-friendly explanations and follow-up using telephone, emails, and/or chat, and in person communication. Resolve customer problems in a friendly and timely manner in order to ensure customer satisfaction. Open trouble tickets using the trouble ticketing tool and document action steps and resolutions including follow-up. Serve as the customer advocate and interact with internal teams to solve issues. Escalate customer concerns as necessary to the appropriate manager, as required. Communicate and train Tier I support in processing and resolving reported problems. Knowledge, Skills & Abilities Ability to provide Tier II technical support Ability to apply consultative skills to assess user needs and provide appropriate support Working knowledge of information technology systems and/or applications, including campuswide systems and multimedia environments, access procedures, networks, and/or databases Excellent customer service and public relations skills Ability to troubleshoot basic help desk inquiries Demonstrated interpersonal and communication skills in working with users to interpret needs and provide appropriate solutions within a diverse multicultural environment Ability to apply campus information security policy and standards to develop specific security requirements Basic knowledge of data administration principles and techniques Ability to analyze data requirements and research data availability and access methods Ability to communicate in writing and speaking clearly to a diverse group of customers Proficiency using standard software packages: i.e., Word processing, Excel spreadsheet, Database management Basic knowledge in either of these technologies: network, WiFi, security, or cloud technologies Knowledge of training theory and practices demonstrated by an ability to develop and deliver technical training and user documentation Ability to handle multiple work priorities and maintain confidentiality and appropriately handle sensitive communications with customers Ability to apply security models and frameworks to ensure appropriate security is maintained Technical knowledge and understanding of electronics and networking (TCP/IP), browser functionality, and troubleshooting of common networking devices Required Qualifications Bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study Three years of experience supporting information systems and technology Input required qualifications Preferred Qualifications Experience providing technical support and customer service support Experience in a University or college environment Experience with electronic and networking (TCP/IP) Compensation Classification: Information Technology Consultant - Career CSU Salary Range: $4,678/month - $11,547/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: November 16, 2022 through November 29, 2022 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU requires faculty, staff, and students who are accessing campus facilities to be fully vaccinated against the COVID-19 virus (including all booster doses of an approved vaccine for which an individual is eligible per current CDC recommendations) or declare a medical or religious exemption from doing so. As a condition of employment, any candidates advanced in a currently open search process should be prepared to comply with this requirement as well as with other safety measures established on the campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Nov 16 2022 Pacific Standard Time Applications close: Closing Date/Time:
City of Galveston, TX
Galveston, Texas, United States
Job Description Under general supervision, plans, performs utility billing, cashiering, and related customer service functions. ESSENTIAL FUNCTIONS : Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. Factors such as regular attendance at the job are not routinely listed in job descriptions, but are an essential function. Essential duties and responsibilities may include, but are not limited to, the following: Opens and processes daily mail; posts utility payments; and processes receipts for various permits. Provides phone and personal assistance to customers regarding various questions and/or concerns; assists customers with new accounts, service termination, refunds and related topics; prints copies of bills for payment purposes; and provides information regarding other City services. Assists delinquent customers; arranges payment plans; generates delinquent reports and service disconnect notices; and develops service orders for disconnects. Prepares daily work orders for meter technicians to conduct field work; responds to two-way radio calls from technicians; and data enters completed work orders. Balances a cash drawer for water and permit payments; and balances checks and credit cards. Prepares daily deposits. Processes returned checks with insufficient funds; and contacts customers to resolve situations. Prepares monthly activity reports. Processes refunds; and updates accounts. Maintains waste disposal spreadsheets weekly; and provides updates as necessary. Supports the relationship between the City of Galveston and the general public by demonstrating courteous and cooperative behavior when interacting with citizens, visitors, and City staff; maintains confidentiality of work-related issues and City information; performs other duties as required or assigned. Employees may at any time be required to work in order to provide for the safety and well-being of the general public, including the delivery and restoration of vital services, in the event of an emergency. KNOWLEDGE AND SKILLS: Knowledge: City organization, operations, policies, and procedures. Principles and practices of utility billing. Principles and practices of basic accounting/bookkeeping. Principles and practices of effective customer service. Business and personal computers; and spreadsheet software applications. Skill in: Handling situations requiring diplomacy, fairness, firmness, and sound judgment. Providing efficient customer service. Understanding and applying City policies and procedures. Explaining City policies and procedures. Handling money. Performing high volume data entry activities with a high degree of accuracy. Performing basic mathematic calculations with extreme accuracy. Multi-tasking. Establishing and maintaining cooperative working relationships with all levels within the City. Communicating effectively verbally and in writing. MINIMUM QUALIFICATIONS: High School diploma or equivalent; AND one year of experience in utility billing operations and/or customer service; ORan equivalent combination of education and experience. Bilingual preferred. LICENSE AND CERTIFICATION: None. PHYSICAL DEMANDS AND WORKING ENVIRONMENT: Work is performed primarily in a standard office environment. May be required to lift and carry items weighing up to 25 pounds. Closing Date/Time: September 27, 2024 at 11:59 PM CST
Apr 20, 2024
Full Time
Job Description Under general supervision, plans, performs utility billing, cashiering, and related customer service functions. ESSENTIAL FUNCTIONS : Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. Factors such as regular attendance at the job are not routinely listed in job descriptions, but are an essential function. Essential duties and responsibilities may include, but are not limited to, the following: Opens and processes daily mail; posts utility payments; and processes receipts for various permits. Provides phone and personal assistance to customers regarding various questions and/or concerns; assists customers with new accounts, service termination, refunds and related topics; prints copies of bills for payment purposes; and provides information regarding other City services. Assists delinquent customers; arranges payment plans; generates delinquent reports and service disconnect notices; and develops service orders for disconnects. Prepares daily work orders for meter technicians to conduct field work; responds to two-way radio calls from technicians; and data enters completed work orders. Balances a cash drawer for water and permit payments; and balances checks and credit cards. Prepares daily deposits. Processes returned checks with insufficient funds; and contacts customers to resolve situations. Prepares monthly activity reports. Processes refunds; and updates accounts. Maintains waste disposal spreadsheets weekly; and provides updates as necessary. Supports the relationship between the City of Galveston and the general public by demonstrating courteous and cooperative behavior when interacting with citizens, visitors, and City staff; maintains confidentiality of work-related issues and City information; performs other duties as required or assigned. Employees may at any time be required to work in order to provide for the safety and well-being of the general public, including the delivery and restoration of vital services, in the event of an emergency. KNOWLEDGE AND SKILLS: Knowledge: City organization, operations, policies, and procedures. Principles and practices of utility billing. Principles and practices of basic accounting/bookkeeping. Principles and practices of effective customer service. Business and personal computers; and spreadsheet software applications. Skill in: Handling situations requiring diplomacy, fairness, firmness, and sound judgment. Providing efficient customer service. Understanding and applying City policies and procedures. Explaining City policies and procedures. Handling money. Performing high volume data entry activities with a high degree of accuracy. Performing basic mathematic calculations with extreme accuracy. Multi-tasking. Establishing and maintaining cooperative working relationships with all levels within the City. Communicating effectively verbally and in writing. MINIMUM QUALIFICATIONS: High School diploma or equivalent; AND one year of experience in utility billing operations and/or customer service; ORan equivalent combination of education and experience. Bilingual preferred. LICENSE AND CERTIFICATION: None. PHYSICAL DEMANDS AND WORKING ENVIRONMENT: Work is performed primarily in a standard office environment. May be required to lift and carry items weighing up to 25 pounds. Closing Date/Time: September 27, 2024 at 11:59 PM CST
City of Los Angeles
City Of Los Angeles, California, United States
DUTIES ANNUAL SALARY $95,254 to $139,290 and $117,930 to $172,427 The salary in the Department of Water and Power is $118,765 to $147,538 and $146,911 to $182,512. NOTES : Candidates from the eligible list are normally appointed to vacancies in the lower pay grade positions. Annual salary is at the start of the pay range. The current salary range is subject to change. Please confirm the starting salary with the hiring department before accepting a job offer. For information regarding reciprocity between the City of Los Angeles departments and LADWP, go to http://per.lacity.org/Reciprocity_CityDepts_and_DWP.pdf . An Emergency Management Coordinator is responsible for developing, coordinating, implementing, and administering comprehensive emergency management programs including disaster preparedness, response, recovery, and mitigation Citywide or for individual City departments, including developing and maintaining emergency response and continuity of operations plans, standard operating procedures, and related training programs, exercises and drills; performs virtual or in person community education and outreach programs on disaster preparedness and planning; works with other City departments, governmental and private agencies, and community based organizations to develop and implement emergency management programs for the City of Los Angeles; analyzes and prepares comprehensive reports, research, recommendations, and correspondence for their assigned department or other administrative bodies as directed; may be assigned emergency response roles in various locations such as the City’s Emergency Operations Center (EOC), a Department Operations Center (DOC) or field level Incident Command Post (ICP) or Unified Command Post (UCP) and/or may be required to be on call and work evenings or weekends; and may supervise other Emergency Management Coordinators, City employees in other classifications, and/or volunteers involved in emergency management work. REQUIREMENT(S)/MINIMUM QUALIFICATION(S) Graduation from an accredited four-year college or university with a major in emergency or disaster management, emergency preparedness, homeland security, public health, public administration, planning, or a closely-related field; and 4,160 hours of paid professional experience administering or coordinating a broad based disaster preparedness or emergency operations program for a government agency, emergency services organization, or large company, including developing, analyzing, or revising emergency response or recovery plans, training programs and exercises for large scale natural or human-caused disasters such as adverse weather, earthquakes, fires, floods, acts or threats of terrorism, public health crises, major planned events; or Graduation from an accredited four-year college or university; and completion of the Emergency Management Specialist Certificate Program by the California Governor’s Office of Emergency Services, California Specialized Training Institute, a Certified Emergency Manager Accreditation by the International Association of Emergency Managers (iAEM), or a FEMA Professional Development Series certificate and 2,080 hours of paid professional experience administering or coordinating a broad based disaster preparedness or emergency operations program for a government agency, emergency services organization, or large company, including developing, analyzing, or revising emergency response or recovery plans, training programs and exercises for large scale natural or human-caused disasters such as adverse weather, earthquakes, fires, floods, acts or threats of terrorism, public health crises, major planned events; or 4,160 hours of paid experience at the level of Management Analyst with the City of Los Angeles working as a City department's representative to the City of Los Angeles’ Emergency Operations Organization in administering or coordinating a City department's emergency management program, including developing, analyzing, or revising emergency response or recovery plans, training programs and exercises for large scale natural or human-caused disasters such as adverse weather, earthquakes, fires, floods, acts or threats of terrorism, public health crises, major planned events. A master’s degree from an accredited college or university in emergency management, homeland security, or public health may be substituted for a maximum of one year of the required experience. PROCESS NOTES Applicants who lack six months or less of the required experience may file for this examination. However, they cannot be appointed until the full experience requirement is met. A valid California driver’s license is required prior to appointment and is a condition of employment. Applicants with an out of state driver’s license must submit prior to appointment the equivalent of a California driving history from the state where the applicant’s driver’s license was obtained. Applicants will be disqualified and not eligible for hire if their record within the last 36 months reflects three or more moving violations and/or at-fault accidents, or a conviction of a major moving violation (such as DUI). Applicants filing under Requirement No. 1 or Requirement No. 2 must list their school name and location, type of degree earned and major in the Education Section of the on-line application. Applicants who fail to provide this information on their application will not be considered further in this examination. Applicants filing under Requirement No. 2 who have not received the Emergency Management Specialist Certificate, Certified Emergency Manager Accreditation by the International Association of Emergency Managers (iAEM), or a FEMA Professional Development Series certificate due to COVID-19 restrictions may file for this examination. However, they cannot be appointed until they have submitted their certificate to the Personnel Department. Applicants filing under Requirement No. 3 must submit with their application a “Verification of Work Experience” (VWE) form with the required signatures, verifying their experience as a City department’s representative to the City of Los Angeles’ Emergency Operations Organization. The VWE form should indicate the type of work performed and the amount of time spent performing such work. This form may be obtained on-line at http://per.lacity.org/exams/vwe-sup.pdf . Applicants may attach the completed VWE form to their on-line application at the time of filing, or will have seven (7) calendar days from the on-line submission date to e-mail a copy of their completed VWE form including the required signatures, to per.appdocs@lacity.org . The subject line of your e-mail must include the exam title, your name, and indicate it is a VWE. In the body of your e-mail, you must also include your first and last name, last four digits of your Social Security Number, and contact phone number. Applicants who fail to submit their signed VWE form within the time required will not be considered further in this examination and their applications will not be processed. Applicants wishing to substitute education for one year of the required experience must list their school name and location, master’s degree and major in the Education section of the on-line application. Applicants who fail to provide this information on their application will not be considered further in this examination. Please note that qualifying education must be from a college or university accredited by a City of Los Angeles recognized agency. A list of approved accrediting agencies can be found at http://per.lacity.org/Accredited%20Institutions%2008-21-08.pdf . For qualifying work experience gained outside of the City of Los Angeles, the term “professional experience” applies to positions that require possession of a degree from an accredited four-year college or university in order to obtain that position. Therefore, to be considered “professional,” non-City qualifying experience must be gained in positions after obtaining a four-year degree. Candidates completing the examination process may be contacted by the Personnel Department to provide required proof of qualifying degree and/or Emergency Management Specialist Certificate, Certified Emergency Manager Accreditation by the International Association of Emergency Managers (iAEM), or a FEMA Professional Development Series certificate. Applicants who wish to expedite this process may attach a copy of their qualifying degree or certificate in the Attachments section of the on-line application at the time of filing. Some positions may be required to be “on-call.” Please note that all positions with the Los Angeles World Airports are required to be “on-call.” One year full-time experience as an Emergency Manager or Emergency Preparedness Coordinator for a jurisdiction, company, organization, or division where the primary purpose is Emergency Management is highly desirable at the Los Angeles World Airports but not required. SELECTIVE CERTIFICATION In accordance with Charter Section 1010 (b) and Civil Service Rule 5.31, selective certification will be used for some positions that require special skills and/or training. Only persons possessing the following at the time of filing may be considered for appointment to fill such positions: A Federal Emergency Management Agency certification in Homeland Security Exercise and Evaluation Program (HSEEP) Master Exercise Practitioner (MEP) Professional & Master Continuity Programs (Level I or II) Professional Development Series (PDS) Advanced Professional Series (APS) DRI Certified Business Continuity Professional International Association of Emergency Managers (IAEM) Certified Emergency Manager (CEM) Selective Certifications 1 through 7 require the submission of a Certificate of Completion at the time of filing. The certificate(s) must be attached to the on-line application BEFORE the application is submitted. If the certificate(s) is attached AFTER the on-line application has been submitted, it will not be available to the City and applicants WILL NOT be credited with having submitted the certificate(s). Applicants who fail to submit the certificate(s) at the time of filing by not attaching it to the on-line application will not be considered for this part of selective certification. WHERE TO APPLY & APPLICATION DEADLINE Applications will only be accepted on-line on the dates listed in the “Application Deadline” section of this bulletin. When you are viewing the on-line job bulletin of your choice, simply scroll to the top of the page and select the “Apply” icon. On-line job bulletins are also available at https://www.governmentjobs.com/careers/lacity . NOTE : Applicants are urged to apply early to ensure you have time to resolve any technical issues you may encounter. APPLICATION DEADLINE Applications will only be accepted on-line on the dates listed below: Thursday, January 25, 2024 to Thursday, February 8, 2024 Friday, June 14, 2024 to Thursday, June 27, 2024 The examination may close without prior notice at any time after a sufficient number of applications have been received. Filing periods may change without prior notice or additional dates may be added, as needed, at a later date. For administrative purposes, filing will close periodically and reopen on the dates noted in the “Application Deadline” section of this bulletin. In accordance with Civil Service Rule 4.2, all applicants who apply may not be tested in this examination. To meet anticipated hiring needs, only a limited number of qualified applicants will be invited to participate in the selection process in the following order: 1) Los Angeles City promotional applicants who meet the minimum requirements. You must have received a regular appointment to a City position or be on a reserve list to apply for this examination as a promotional candidate; 2) Applicants currently employed by the City of Los Angeles on a part-time or exempt basis who meet the minimum requirements; 3) Remaining applicants who meet the minimum requirements in sufficient numbers to meet hiring needs based on a random sampling of those qualified candidates. Applicants not selected to be tested may re-apply in a subsequent filing period in order to be considered for that period’s selection process. SELECTION PROCESS Examination Weight: Essay: Advisory Interview: 100% The examination will consist entirely of an evaluation of professional and personal qualifications by interview. In the interview, the following competencies may be evaluated: Judgment and Decision Making; Analytical Ability; Innovation; Oral Communication; Written Communication; Technology Application; Project Management; Job Knowledge, including knowledge of: various types of emergencies and their subsequent impact on operations; the fundamentals of emergency management, such as preparedness, response, recovery, and mitigation; emergency management systems and procedures; the City’s Emergency Operations Organization; various types of training and exercise programs used to communicate information about emergency management to various audiences; non-City sources of funding for emergency management programs and trainings; methods and techniques used to develop and maintain emergency operations plans and procedures; and other necessary knowledge, skills, and abilities. Additional job analysis information can be obtained by going to https://per.lacity.org/jobs/job-analyses.cfm and clicking on Competencies under Emergency Management Coordinator. Prior to the interview, candidates will be required to prepare some written material related to the duties and responsibilities of an Emergency Management Coordinator. This essay material will not be separately scored, but will be presented to the interview board for review and consideration, which may include discussion, in the overall evaluation of the candidate. Those who do not complete the advisory essay will not be invited to the interview and will be considered to have failed the entire examination. To be considered complete, the advisory essay must include a substantive response for each question or problem included in the advisory essay for which a candidate is required to provide an answer. Please note that candidates must complete the advisory essay and meet the minimum qualifications as stated on this bulletin in order to be considered further in the examination process. The advisory essay will be administered on-line . Candidates invited to participate in the examination will receive an e-mail from the City of Los Angeles outlining the specific steps needed to complete the on-line advisory essay. Candidates who fail to complete the advisory essay as instructed may be disqualified. For candidates who apply between Thursday, January 25, 2024 and Thursday, February 8, 2024 , it is anticipated that the on-line advisory essay will be administered between Monday, April 1, 2024 and Monday, April 8, 2024 . For candidates who apply between Friday, June 14, 2024 and Thursday, June 27 , 2024 , it is anticipated that the on-line advisory essay will be administered between Monday, August 5 2024 and Monday, August 12, 2024 . Candidates will be notified later by e-mail of the date, time, and location of the interview, which may be held in Los Angeles or on-line. For candidates who apply between Thursday, January 25 , 2024 and Thursday, February 8, 2024 , it is anticipated that interviews will begin during the period of April 29 , 2024 to May 10, 2024 . For candidates who apply between Friday, June 14, 2024 and Thursday, June 27 , 2024 , it is anticipated that interviews will begin during the period of September 3, 2024 to September 13, 2024 . NOTES : This examination is based on a validation study. As a covered entity under the Fair Employment and Housing Act and Title II of the Americans with Disabilities Act, the City of Los Angeles does not discriminate on the basis of disability and upon request, will provide reasonable accommodations to ensure equal access to its programs, services, and activities. To request a disability accommodation, please complete the Disability Accommodation Form within 14 calendar days of the submittal of the City application. The Disability Accommodation Form can be obtained at http://per.lacity.org/exams/verify_disability.pdf . Applications are accepted subject to review to ensure that the minimum qualifications are met. Candidates may be disqualified at any time if it is determined that they do not possess the minimum qualifications stated on this bulletin. In conjunction with Civil Service Rules, applicants who have received a regular appointment to a City position or are on a reserve list will be considered Promotional candidates while all other applicants will be considered Open candidates. The promotional list will ordinarily be used ahead of the open competitive list. However, if open competitive candidates receive a higher score, without military credits, than the highest available promotional candidate, after adding 0.25 of a point seniority credit for each year of continuous classified City service, the Civil Service Commission, upon request of the appointing authority, may approve certification of such open competitive candidates ahead of the promotional candidates. You may take the Emergency Management Coordinator advisory essay only once every 24 months under this bulletin. If you have taken the Emergency Management Coordinator advisory essay within the last 24 months, you may not file for this examination at this time. Your rank on the employment list may change as scores of candidates from other administrations of this examination are merged onto one list. Your name may be removed from the open competitive list after six (6) months. A final average score of 70% or higher is required to be placed on the eligible list. In accordance with Civil Service Rule, Sec. 4.24, review periods may be combined. Candidates in the examination process may file protests as provided in Sec. 4.20, 4.22, and 4.23 as applicable and within the required time frame; however, the Personnel Department may respond to and resolve protests prior to the establishment of the eligible list. For candidates seeking initial City employment, in accordance with Los Angeles City Ordinance 187134, information regarding COVID-19 vaccination requirements as conditions of employment may be found at: https://clkrep.lacity.org/onlinedocs/2021/21-0921_ord_187134_8-24-21.pdf . Notice : If you receive and accept an offer of employment to a regular position with the City of Los Angeles, your employee benefit coverage (including health and dental coverage as well as life insurance) will commence approximately six weeks after your original regular appointment. Not all positions in the City receive benefit coverage; you should inquire regarding the availability of employee benefits prior to accepting a position. All City employees are required to be Disaster Service Workers. THIS EXAMINATION IS TO BE GIVEN BOTH ON AN INTERDEPARTMENTAL PROMOTIONAL AND OPEN COMPETITIVE BASIS The City of Los Angeles does not discriminate on the basis of race, religion, national origin, sex, age, marital status, sexual orientation, gender identity, gender expression, disability, creed, color, ancestry, medical condition (cancer), or Acquired Immune Deficiency Syndrome. AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER For additional information and FAQs regarding the City's hiring process, please go to: https://per.lacity.org/faqs/employment-testing-process.html There are many things to consider in a new employer. Visit the following webpage to view benefits the City of Los Angeles offers its employees: http://per.lacity.org/bens/index.html Closing Date/Time: Continuous
Apr 22, 2024
Full Time
DUTIES ANNUAL SALARY $95,254 to $139,290 and $117,930 to $172,427 The salary in the Department of Water and Power is $118,765 to $147,538 and $146,911 to $182,512. NOTES : Candidates from the eligible list are normally appointed to vacancies in the lower pay grade positions. Annual salary is at the start of the pay range. The current salary range is subject to change. Please confirm the starting salary with the hiring department before accepting a job offer. For information regarding reciprocity between the City of Los Angeles departments and LADWP, go to http://per.lacity.org/Reciprocity_CityDepts_and_DWP.pdf . An Emergency Management Coordinator is responsible for developing, coordinating, implementing, and administering comprehensive emergency management programs including disaster preparedness, response, recovery, and mitigation Citywide or for individual City departments, including developing and maintaining emergency response and continuity of operations plans, standard operating procedures, and related training programs, exercises and drills; performs virtual or in person community education and outreach programs on disaster preparedness and planning; works with other City departments, governmental and private agencies, and community based organizations to develop and implement emergency management programs for the City of Los Angeles; analyzes and prepares comprehensive reports, research, recommendations, and correspondence for their assigned department or other administrative bodies as directed; may be assigned emergency response roles in various locations such as the City’s Emergency Operations Center (EOC), a Department Operations Center (DOC) or field level Incident Command Post (ICP) or Unified Command Post (UCP) and/or may be required to be on call and work evenings or weekends; and may supervise other Emergency Management Coordinators, City employees in other classifications, and/or volunteers involved in emergency management work. REQUIREMENT(S)/MINIMUM QUALIFICATION(S) Graduation from an accredited four-year college or university with a major in emergency or disaster management, emergency preparedness, homeland security, public health, public administration, planning, or a closely-related field; and 4,160 hours of paid professional experience administering or coordinating a broad based disaster preparedness or emergency operations program for a government agency, emergency services organization, or large company, including developing, analyzing, or revising emergency response or recovery plans, training programs and exercises for large scale natural or human-caused disasters such as adverse weather, earthquakes, fires, floods, acts or threats of terrorism, public health crises, major planned events; or Graduation from an accredited four-year college or university; and completion of the Emergency Management Specialist Certificate Program by the California Governor’s Office of Emergency Services, California Specialized Training Institute, a Certified Emergency Manager Accreditation by the International Association of Emergency Managers (iAEM), or a FEMA Professional Development Series certificate and 2,080 hours of paid professional experience administering or coordinating a broad based disaster preparedness or emergency operations program for a government agency, emergency services organization, or large company, including developing, analyzing, or revising emergency response or recovery plans, training programs and exercises for large scale natural or human-caused disasters such as adverse weather, earthquakes, fires, floods, acts or threats of terrorism, public health crises, major planned events; or 4,160 hours of paid experience at the level of Management Analyst with the City of Los Angeles working as a City department's representative to the City of Los Angeles’ Emergency Operations Organization in administering or coordinating a City department's emergency management program, including developing, analyzing, or revising emergency response or recovery plans, training programs and exercises for large scale natural or human-caused disasters such as adverse weather, earthquakes, fires, floods, acts or threats of terrorism, public health crises, major planned events. A master’s degree from an accredited college or university in emergency management, homeland security, or public health may be substituted for a maximum of one year of the required experience. PROCESS NOTES Applicants who lack six months or less of the required experience may file for this examination. However, they cannot be appointed until the full experience requirement is met. A valid California driver’s license is required prior to appointment and is a condition of employment. Applicants with an out of state driver’s license must submit prior to appointment the equivalent of a California driving history from the state where the applicant’s driver’s license was obtained. Applicants will be disqualified and not eligible for hire if their record within the last 36 months reflects three or more moving violations and/or at-fault accidents, or a conviction of a major moving violation (such as DUI). Applicants filing under Requirement No. 1 or Requirement No. 2 must list their school name and location, type of degree earned and major in the Education Section of the on-line application. Applicants who fail to provide this information on their application will not be considered further in this examination. Applicants filing under Requirement No. 2 who have not received the Emergency Management Specialist Certificate, Certified Emergency Manager Accreditation by the International Association of Emergency Managers (iAEM), or a FEMA Professional Development Series certificate due to COVID-19 restrictions may file for this examination. However, they cannot be appointed until they have submitted their certificate to the Personnel Department. Applicants filing under Requirement No. 3 must submit with their application a “Verification of Work Experience” (VWE) form with the required signatures, verifying their experience as a City department’s representative to the City of Los Angeles’ Emergency Operations Organization. The VWE form should indicate the type of work performed and the amount of time spent performing such work. This form may be obtained on-line at http://per.lacity.org/exams/vwe-sup.pdf . Applicants may attach the completed VWE form to their on-line application at the time of filing, or will have seven (7) calendar days from the on-line submission date to e-mail a copy of their completed VWE form including the required signatures, to per.appdocs@lacity.org . The subject line of your e-mail must include the exam title, your name, and indicate it is a VWE. In the body of your e-mail, you must also include your first and last name, last four digits of your Social Security Number, and contact phone number. Applicants who fail to submit their signed VWE form within the time required will not be considered further in this examination and their applications will not be processed. Applicants wishing to substitute education for one year of the required experience must list their school name and location, master’s degree and major in the Education section of the on-line application. Applicants who fail to provide this information on their application will not be considered further in this examination. Please note that qualifying education must be from a college or university accredited by a City of Los Angeles recognized agency. A list of approved accrediting agencies can be found at http://per.lacity.org/Accredited%20Institutions%2008-21-08.pdf . For qualifying work experience gained outside of the City of Los Angeles, the term “professional experience” applies to positions that require possession of a degree from an accredited four-year college or university in order to obtain that position. Therefore, to be considered “professional,” non-City qualifying experience must be gained in positions after obtaining a four-year degree. Candidates completing the examination process may be contacted by the Personnel Department to provide required proof of qualifying degree and/or Emergency Management Specialist Certificate, Certified Emergency Manager Accreditation by the International Association of Emergency Managers (iAEM), or a FEMA Professional Development Series certificate. Applicants who wish to expedite this process may attach a copy of their qualifying degree or certificate in the Attachments section of the on-line application at the time of filing. Some positions may be required to be “on-call.” Please note that all positions with the Los Angeles World Airports are required to be “on-call.” One year full-time experience as an Emergency Manager or Emergency Preparedness Coordinator for a jurisdiction, company, organization, or division where the primary purpose is Emergency Management is highly desirable at the Los Angeles World Airports but not required. SELECTIVE CERTIFICATION In accordance with Charter Section 1010 (b) and Civil Service Rule 5.31, selective certification will be used for some positions that require special skills and/or training. Only persons possessing the following at the time of filing may be considered for appointment to fill such positions: A Federal Emergency Management Agency certification in Homeland Security Exercise and Evaluation Program (HSEEP) Master Exercise Practitioner (MEP) Professional & Master Continuity Programs (Level I or II) Professional Development Series (PDS) Advanced Professional Series (APS) DRI Certified Business Continuity Professional International Association of Emergency Managers (IAEM) Certified Emergency Manager (CEM) Selective Certifications 1 through 7 require the submission of a Certificate of Completion at the time of filing. The certificate(s) must be attached to the on-line application BEFORE the application is submitted. If the certificate(s) is attached AFTER the on-line application has been submitted, it will not be available to the City and applicants WILL NOT be credited with having submitted the certificate(s). Applicants who fail to submit the certificate(s) at the time of filing by not attaching it to the on-line application will not be considered for this part of selective certification. WHERE TO APPLY & APPLICATION DEADLINE Applications will only be accepted on-line on the dates listed in the “Application Deadline” section of this bulletin. When you are viewing the on-line job bulletin of your choice, simply scroll to the top of the page and select the “Apply” icon. On-line job bulletins are also available at https://www.governmentjobs.com/careers/lacity . NOTE : Applicants are urged to apply early to ensure you have time to resolve any technical issues you may encounter. APPLICATION DEADLINE Applications will only be accepted on-line on the dates listed below: Thursday, January 25, 2024 to Thursday, February 8, 2024 Friday, June 14, 2024 to Thursday, June 27, 2024 The examination may close without prior notice at any time after a sufficient number of applications have been received. Filing periods may change without prior notice or additional dates may be added, as needed, at a later date. For administrative purposes, filing will close periodically and reopen on the dates noted in the “Application Deadline” section of this bulletin. In accordance with Civil Service Rule 4.2, all applicants who apply may not be tested in this examination. To meet anticipated hiring needs, only a limited number of qualified applicants will be invited to participate in the selection process in the following order: 1) Los Angeles City promotional applicants who meet the minimum requirements. You must have received a regular appointment to a City position or be on a reserve list to apply for this examination as a promotional candidate; 2) Applicants currently employed by the City of Los Angeles on a part-time or exempt basis who meet the minimum requirements; 3) Remaining applicants who meet the minimum requirements in sufficient numbers to meet hiring needs based on a random sampling of those qualified candidates. Applicants not selected to be tested may re-apply in a subsequent filing period in order to be considered for that period’s selection process. SELECTION PROCESS Examination Weight: Essay: Advisory Interview: 100% The examination will consist entirely of an evaluation of professional and personal qualifications by interview. In the interview, the following competencies may be evaluated: Judgment and Decision Making; Analytical Ability; Innovation; Oral Communication; Written Communication; Technology Application; Project Management; Job Knowledge, including knowledge of: various types of emergencies and their subsequent impact on operations; the fundamentals of emergency management, such as preparedness, response, recovery, and mitigation; emergency management systems and procedures; the City’s Emergency Operations Organization; various types of training and exercise programs used to communicate information about emergency management to various audiences; non-City sources of funding for emergency management programs and trainings; methods and techniques used to develop and maintain emergency operations plans and procedures; and other necessary knowledge, skills, and abilities. Additional job analysis information can be obtained by going to https://per.lacity.org/jobs/job-analyses.cfm and clicking on Competencies under Emergency Management Coordinator. Prior to the interview, candidates will be required to prepare some written material related to the duties and responsibilities of an Emergency Management Coordinator. This essay material will not be separately scored, but will be presented to the interview board for review and consideration, which may include discussion, in the overall evaluation of the candidate. Those who do not complete the advisory essay will not be invited to the interview and will be considered to have failed the entire examination. To be considered complete, the advisory essay must include a substantive response for each question or problem included in the advisory essay for which a candidate is required to provide an answer. Please note that candidates must complete the advisory essay and meet the minimum qualifications as stated on this bulletin in order to be considered further in the examination process. The advisory essay will be administered on-line . Candidates invited to participate in the examination will receive an e-mail from the City of Los Angeles outlining the specific steps needed to complete the on-line advisory essay. Candidates who fail to complete the advisory essay as instructed may be disqualified. For candidates who apply between Thursday, January 25, 2024 and Thursday, February 8, 2024 , it is anticipated that the on-line advisory essay will be administered between Monday, April 1, 2024 and Monday, April 8, 2024 . For candidates who apply between Friday, June 14, 2024 and Thursday, June 27 , 2024 , it is anticipated that the on-line advisory essay will be administered between Monday, August 5 2024 and Monday, August 12, 2024 . Candidates will be notified later by e-mail of the date, time, and location of the interview, which may be held in Los Angeles or on-line. For candidates who apply between Thursday, January 25 , 2024 and Thursday, February 8, 2024 , it is anticipated that interviews will begin during the period of April 29 , 2024 to May 10, 2024 . For candidates who apply between Friday, June 14, 2024 and Thursday, June 27 , 2024 , it is anticipated that interviews will begin during the period of September 3, 2024 to September 13, 2024 . NOTES : This examination is based on a validation study. As a covered entity under the Fair Employment and Housing Act and Title II of the Americans with Disabilities Act, the City of Los Angeles does not discriminate on the basis of disability and upon request, will provide reasonable accommodations to ensure equal access to its programs, services, and activities. To request a disability accommodation, please complete the Disability Accommodation Form within 14 calendar days of the submittal of the City application. The Disability Accommodation Form can be obtained at http://per.lacity.org/exams/verify_disability.pdf . Applications are accepted subject to review to ensure that the minimum qualifications are met. Candidates may be disqualified at any time if it is determined that they do not possess the minimum qualifications stated on this bulletin. In conjunction with Civil Service Rules, applicants who have received a regular appointment to a City position or are on a reserve list will be considered Promotional candidates while all other applicants will be considered Open candidates. The promotional list will ordinarily be used ahead of the open competitive list. However, if open competitive candidates receive a higher score, without military credits, than the highest available promotional candidate, after adding 0.25 of a point seniority credit for each year of continuous classified City service, the Civil Service Commission, upon request of the appointing authority, may approve certification of such open competitive candidates ahead of the promotional candidates. You may take the Emergency Management Coordinator advisory essay only once every 24 months under this bulletin. If you have taken the Emergency Management Coordinator advisory essay within the last 24 months, you may not file for this examination at this time. Your rank on the employment list may change as scores of candidates from other administrations of this examination are merged onto one list. Your name may be removed from the open competitive list after six (6) months. A final average score of 70% or higher is required to be placed on the eligible list. In accordance with Civil Service Rule, Sec. 4.24, review periods may be combined. Candidates in the examination process may file protests as provided in Sec. 4.20, 4.22, and 4.23 as applicable and within the required time frame; however, the Personnel Department may respond to and resolve protests prior to the establishment of the eligible list. For candidates seeking initial City employment, in accordance with Los Angeles City Ordinance 187134, information regarding COVID-19 vaccination requirements as conditions of employment may be found at: https://clkrep.lacity.org/onlinedocs/2021/21-0921_ord_187134_8-24-21.pdf . Notice : If you receive and accept an offer of employment to a regular position with the City of Los Angeles, your employee benefit coverage (including health and dental coverage as well as life insurance) will commence approximately six weeks after your original regular appointment. Not all positions in the City receive benefit coverage; you should inquire regarding the availability of employee benefits prior to accepting a position. All City employees are required to be Disaster Service Workers. THIS EXAMINATION IS TO BE GIVEN BOTH ON AN INTERDEPARTMENTAL PROMOTIONAL AND OPEN COMPETITIVE BASIS The City of Los Angeles does not discriminate on the basis of race, religion, national origin, sex, age, marital status, sexual orientation, gender identity, gender expression, disability, creed, color, ancestry, medical condition (cancer), or Acquired Immune Deficiency Syndrome. AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER For additional information and FAQs regarding the City's hiring process, please go to: https://per.lacity.org/faqs/employment-testing-process.html There are many things to consider in a new employer. Visit the following webpage to view benefits the City of Los Angeles offers its employees: http://per.lacity.org/bens/index.html Closing Date/Time: Continuous
WAKE COUNTY, NC
Raleigh, North Carolina, United States
What You'll Be Doing The Wake County Board of Elections is seeking a motivated and talented professional to join our Logistics Team. The Logistics Specialist plays a critical role in planning and conducting elections at the county level. The ideal candidate will be a strong communicator that can manage multiple projects in a fast-paced, ever changing work environment. The Logistics Specialist works with internal teams and external venders to coordinate supplies, equipment and other logistics to ensure all needs are met for election related events. What will you do as a Logistics Specialist? Perform technical and administrative procedures to ensure timely and accurate elections Perform both administrative and warehouse duties Act as a Team Leader and serve as an intermediary between staff members and organizational supervisors Manage the inventory of election equipment and supplies in a comprehensive database Assess and communicate purchasing and budgetary needs Oversee the preparation and packing of election supplies Plan and oversee the pick-up and return of supplies from 212 precinct Chief Judges Coordinate staff, temporary employees and vendors to ensure election supplies are delivered and returned accurately and in a timely manner during pre-election and post-election events Maintain quality and quantity of all supplies by facilitating the repair of damaged items or replacement as needed Oversee the retention and proper disposal of official documents in accordance with State and Federal Law Coordinate with a contracted moving company to plan the distribution and collection of election equipment for 212 or more polling places for each election Plan and oversee multiple events off site for supply distribution and collection Train temporary staff on processes and procedures for various tasks Maintain warehouse organization and supply retrieval with lift equipment, as needed Coordinate with teams in the office to schedule deadlines for printing and packing election documents Schedule contractors and outside vendors for facility repair and maintenance of the warehouse Inspect a variety of structures to be used as polling places, to ensure compliance with ADA regulations Coordinate ADA ramp installations for various polling place locations Evaluate current processes and programs and recommend changes to increase efficiency and productivity Pursue ways to streamline routine functions Maintain a safe and organized work environment by implementing routine preventative maintenance and safety programs for the elections warehouse Cross-train with other divisions in the office to gain better knowledge of the elections process Assist with the coordination of contracts and agreements for the usage of 212 polling places for each election Provide customer service and communicate with election officials in-person, over the phone and by email About Our Team The Wake County Board of Elections is responsible for conducting all elections held in Wake County. The Board locally administers State election laws. Principal functions include establishing election precincts and voting sites; appointing and training Precinct Officials; preparing and distributing ballots and voting equipment; canvassing and certifying the ballots cast in elections and investigating any voting irregularities. It maintains voter registration and participation records and provides public information on voters and elections. This position is in-person and will work at the Board of Elections Operations Center. The Basics (Required Education and Experience) High School Diploma or GED Two years of experience in logistics, supply chain management or elections Lift Truck Operator or must be able to obtain Valid Driver's License and "safe" driving record Equivalent education and experience are accepted Beyond the Basics (Preferred Education and Experience) Experience working at a County Board of Elections office Experience with project management software Fork-lift Certification Clear financial and criminal records check How Will We Know You're 'The One'? Ability to provide solutions to high-level problems Ability to convey verbal and written information to groups and individuals Ability to ensure policies and procedures are implemented and followed Ability to adapt to major changes in a work environment Ability to accurately complete and accomplish tasks Ability to be proactive and achieve goals beyond what is required Knowledge of Microsoft Word and Excel About This Position Location: Wake County Board of Elections Operations Center Raleigh, NC 27610 Employment Type: Regular Work Schedule: Mon - Fri 8:30am - 5:15pm Hiring Range: 22.00 - 26.19 Market Range: 19.40 - 32.97 Posting Closing Date: This position is open until filled and may close at any time. What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
Apr 02, 2024
What You'll Be Doing The Wake County Board of Elections is seeking a motivated and talented professional to join our Logistics Team. The Logistics Specialist plays a critical role in planning and conducting elections at the county level. The ideal candidate will be a strong communicator that can manage multiple projects in a fast-paced, ever changing work environment. The Logistics Specialist works with internal teams and external venders to coordinate supplies, equipment and other logistics to ensure all needs are met for election related events. What will you do as a Logistics Specialist? Perform technical and administrative procedures to ensure timely and accurate elections Perform both administrative and warehouse duties Act as a Team Leader and serve as an intermediary between staff members and organizational supervisors Manage the inventory of election equipment and supplies in a comprehensive database Assess and communicate purchasing and budgetary needs Oversee the preparation and packing of election supplies Plan and oversee the pick-up and return of supplies from 212 precinct Chief Judges Coordinate staff, temporary employees and vendors to ensure election supplies are delivered and returned accurately and in a timely manner during pre-election and post-election events Maintain quality and quantity of all supplies by facilitating the repair of damaged items or replacement as needed Oversee the retention and proper disposal of official documents in accordance with State and Federal Law Coordinate with a contracted moving company to plan the distribution and collection of election equipment for 212 or more polling places for each election Plan and oversee multiple events off site for supply distribution and collection Train temporary staff on processes and procedures for various tasks Maintain warehouse organization and supply retrieval with lift equipment, as needed Coordinate with teams in the office to schedule deadlines for printing and packing election documents Schedule contractors and outside vendors for facility repair and maintenance of the warehouse Inspect a variety of structures to be used as polling places, to ensure compliance with ADA regulations Coordinate ADA ramp installations for various polling place locations Evaluate current processes and programs and recommend changes to increase efficiency and productivity Pursue ways to streamline routine functions Maintain a safe and organized work environment by implementing routine preventative maintenance and safety programs for the elections warehouse Cross-train with other divisions in the office to gain better knowledge of the elections process Assist with the coordination of contracts and agreements for the usage of 212 polling places for each election Provide customer service and communicate with election officials in-person, over the phone and by email About Our Team The Wake County Board of Elections is responsible for conducting all elections held in Wake County. The Board locally administers State election laws. Principal functions include establishing election precincts and voting sites; appointing and training Precinct Officials; preparing and distributing ballots and voting equipment; canvassing and certifying the ballots cast in elections and investigating any voting irregularities. It maintains voter registration and participation records and provides public information on voters and elections. This position is in-person and will work at the Board of Elections Operations Center. The Basics (Required Education and Experience) High School Diploma or GED Two years of experience in logistics, supply chain management or elections Lift Truck Operator or must be able to obtain Valid Driver's License and "safe" driving record Equivalent education and experience are accepted Beyond the Basics (Preferred Education and Experience) Experience working at a County Board of Elections office Experience with project management software Fork-lift Certification Clear financial and criminal records check How Will We Know You're 'The One'? Ability to provide solutions to high-level problems Ability to convey verbal and written information to groups and individuals Ability to ensure policies and procedures are implemented and followed Ability to adapt to major changes in a work environment Ability to accurately complete and accomplish tasks Ability to be proactive and achieve goals beyond what is required Knowledge of Microsoft Word and Excel About This Position Location: Wake County Board of Elections Operations Center Raleigh, NC 27610 Employment Type: Regular Work Schedule: Mon - Fri 8:30am - 5:15pm Hiring Range: 22.00 - 26.19 Market Range: 19.40 - 32.97 Posting Closing Date: This position is open until filled and may close at any time. What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
WAKE COUNTY, NC
Raleigh, North Carolina, United States
What You'll Be Doing Do you have a general trades background and are you looking for a career with excellent benefits including paid vacation days, holiday pay, accrued sick leave, medical benefits, 401K contribution and membership in one of the five best pension plans in the Country, according to S&P Global? If so, the Physical Plant division of Wake County General Services is looking for applicants that are skilled in these areas to fulfill our first shift General Trades Specialist role and would love to meet you! Essential Functions: Assist in the management of day-to-day activities of the General Trades Senior Technicians and General Trades Technicians Plan and organize work or requests for services which could include building maintenance, renovation projects and project proposal work Inventory supplies and monitor equipment operations and usage Determine equipment and supplies to be used in fabrication or repair Coordinate work orders and supervises work projects and planning as well as inspects sites for compliance and completion Conducts system audits, prepare reports and manage programs Evaluate processes and programs and recommend procedure changes Schedule and implement repairs and supervise contractors Respond to emergency and natural disasters Participate on the Physical Plant Safety Committee and works with the Safety Officer to maintain safe working environment About Our Team General Services Administration (GSA) manages Wake County owned and leased facilities, the Wake County fleet, provides criminal justice support and supports a number of General Government business units. GSA is dedicated to ensuring safe, productive work environments and safe, reliable vehicles for our customers. The Basics (Required Education and Experience) High school diploma or GED Three years of experience in general trades A valid driver's license and "safe" driving record Equivalent education and experience are accepted Beyond the Basics (Preferred Education and Experience) Associate degree in construction management, carpentry or related trades 5 Years experience in framing, Painting, general building maintenance and construction NC General Contractors License or the ability to obtain within one year of employment or Approved equivalent How Will We Know You're 'The One'? Knowledge of commercial building roof and building envelope systems Ability to read blueprints, work orders and various schematics Knowledge of relevant building codes and regulations Ability to work cooperatively with other trades staff Proven problem solving and decision-making skills, as well as effective verbal and listening communication skills Ability to work off ladders and motorized lifts, on roofs and elevated structures Ability to operate forklifts and pallet jacks Ability to work in a fast-paced environment and with limited supervision Effective time management skills About This Position Location: General Services Center Raleigh, NC 27576 Employment Type: Regular Work Schedule: 7:30am-4:30pm Monday-Friday Hiring Range: $26.00 - $31.68 Market Range: 23.47 - 39.90 Posting Closing Date: This position is open until filled and may close at any time. What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
Apr 11, 2024
What You'll Be Doing Do you have a general trades background and are you looking for a career with excellent benefits including paid vacation days, holiday pay, accrued sick leave, medical benefits, 401K contribution and membership in one of the five best pension plans in the Country, according to S&P Global? If so, the Physical Plant division of Wake County General Services is looking for applicants that are skilled in these areas to fulfill our first shift General Trades Specialist role and would love to meet you! Essential Functions: Assist in the management of day-to-day activities of the General Trades Senior Technicians and General Trades Technicians Plan and organize work or requests for services which could include building maintenance, renovation projects and project proposal work Inventory supplies and monitor equipment operations and usage Determine equipment and supplies to be used in fabrication or repair Coordinate work orders and supervises work projects and planning as well as inspects sites for compliance and completion Conducts system audits, prepare reports and manage programs Evaluate processes and programs and recommend procedure changes Schedule and implement repairs and supervise contractors Respond to emergency and natural disasters Participate on the Physical Plant Safety Committee and works with the Safety Officer to maintain safe working environment About Our Team General Services Administration (GSA) manages Wake County owned and leased facilities, the Wake County fleet, provides criminal justice support and supports a number of General Government business units. GSA is dedicated to ensuring safe, productive work environments and safe, reliable vehicles for our customers. The Basics (Required Education and Experience) High school diploma or GED Three years of experience in general trades A valid driver's license and "safe" driving record Equivalent education and experience are accepted Beyond the Basics (Preferred Education and Experience) Associate degree in construction management, carpentry or related trades 5 Years experience in framing, Painting, general building maintenance and construction NC General Contractors License or the ability to obtain within one year of employment or Approved equivalent How Will We Know You're 'The One'? Knowledge of commercial building roof and building envelope systems Ability to read blueprints, work orders and various schematics Knowledge of relevant building codes and regulations Ability to work cooperatively with other trades staff Proven problem solving and decision-making skills, as well as effective verbal and listening communication skills Ability to work off ladders and motorized lifts, on roofs and elevated structures Ability to operate forklifts and pallet jacks Ability to work in a fast-paced environment and with limited supervision Effective time management skills About This Position Location: General Services Center Raleigh, NC 27576 Employment Type: Regular Work Schedule: 7:30am-4:30pm Monday-Friday Hiring Range: $26.00 - $31.68 Market Range: 23.47 - 39.90 Posting Closing Date: This position is open until filled and may close at any time. What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
Cal State University (CSU) San Jose
1 Washington Street, San Jose, CA 95192, USA
Job Summary *This is a part-time benefited position with rotating work hours, including weekends and evenings.* The Housing Community Service Officer reports to the Police Lieutenant and receives direction from the Lead Housing Community Service Officer. The Housing Community Service Officer is responsible for providing a safe and secure environment for the residents, guests, staff, and facilities of University Housing Services. The Housing Community Service Officer assists with providing public safety services for the SJSU residence community that houses approximately 4200 students, staff and families in two apartment buildings and four residence halls. Key Responsibilities Perform foot patrol of the Housing buildings and grounds Address Housing concerns as directed by University Housing Services Staff and University Police Encourage compliance with Housing policies Report suspected hazards and criminal behavior Provide assistance to patrons and staff as requested Respond to calls for services Checks-in regularly with Building Desk during shift Go on rounds with a building RA on Duty team on a rotating basis Serve as a police escort to residents Monitor parking garage in Campus Village B and issue tickets as needed for unauthorized vehicles Utilize the access card system to obtain information regarding resident entry and building access Utilize Closed Circuit Television surveillance system Monitor and Fire Safety Systems and Alarms Enter requests into TMA system regarding maintenance, facilities and security related issues Respond to alarms and emergency situations Assist University housing staff and University Police with crisis response as appropriate Serve on University Housing Services emergency preparedness and crisis response team Submit reports and provide updates regarding incidents Produce and enter reports into Maxient as needed Participate in regular meetings with Housing leadership team After appointment, Housing Community Service Officers must successfully complete the appropriate training program designed by the University Police Department. The Housing Community Service Officer must have the ability to walk, stand, sit, see in appropriate color vision, hear in an appropriate range of sounds, balance, climb, twist, bend, and reach with hands and arms. Assignments will require standing, sitting, or walking for lengthy periods of time, and may be indoors or outdoors. Employees may be exposed to physical and verbal abuse where considerable self-control must be exercised. Some of the work may require considerable physical exertion and viewing of surveillance monitor equipment. The work environment is a multi-story building, exterior walkways, and access ways. Any indoor assignment may require standing, sitting, or walking for lengthy periods of time. Employees may be exposed to weather conditions and outdoor temperatures. Employees may be exposed to physical and verbal abuse where considerable self-control must be exercised. Some of the work may require considerable physical exertion and viewing of surveillance monitor equipment. Incumbents are assigned to shift work and rotated among various assignments. Knowledge, Skills & Abilities Ability to learn, quickly learn, understand, and apply specific Housing and San Jose State University regulations Ability to understand and apply local, state and federal laws Knowledge of, or ability to learn to use, applicable public safety equipment and systems Ability to prepare clear and concise reports Excellent oral and written communication skills Ability to act calmly and rationally in emergency situations Ability to understand and operate a computer card key access station Ability to understand and operate fire safety and alarms systems Ability to learn Police 10 code Excellent customer service skills Ability to effectively establish and maintain cooperative working relationships within a diverse multicultural and socio-economic community environment. Ability to monitor/access CCTV screens Ability to possess a valid California Driver’s license Ability to communicate with constituents in a professional and respectful manner Required Qualifications High School Diploma or Equivalent Valid California Driver’s License License A valid driver's license is required for this position. Out of state candidates selected for the position must obtain a State of California driver's license within 10 days of hire in accordance with the California Department of Motor Vehicles regulations. Once hired the employee must successfully complete the Defensive Driver Training Program provided by the State of California for California State University campuses. Preferred Qualifications Six months previous police/security/military law enforcement training and/or experience Experience working in a residential setting Customer Service Experience Experience working with student populations Compensation Classification: Community Service Specialist I Anticipated Hiring Range: $2,199/month (Part-Time) Hiring Range: $3,338/month - $4,816/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: December 11, 2023 through January 4, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU requires faculty, staff, and students who are accessing campus facilities to be fully vaccinated against the COVID-19 virus (including all booster doses of an approved vaccine for which an individual is eligible per current CDC recommendations) or declare a medical or religious exemption from doing so. As a condition of employment, any candidates advanced in a currently open search process should be prepared to comply with this requirement as well as with other safety measures established on the campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Dec 11 2023 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Job Summary *This is a part-time benefited position with rotating work hours, including weekends and evenings.* The Housing Community Service Officer reports to the Police Lieutenant and receives direction from the Lead Housing Community Service Officer. The Housing Community Service Officer is responsible for providing a safe and secure environment for the residents, guests, staff, and facilities of University Housing Services. The Housing Community Service Officer assists with providing public safety services for the SJSU residence community that houses approximately 4200 students, staff and families in two apartment buildings and four residence halls. Key Responsibilities Perform foot patrol of the Housing buildings and grounds Address Housing concerns as directed by University Housing Services Staff and University Police Encourage compliance with Housing policies Report suspected hazards and criminal behavior Provide assistance to patrons and staff as requested Respond to calls for services Checks-in regularly with Building Desk during shift Go on rounds with a building RA on Duty team on a rotating basis Serve as a police escort to residents Monitor parking garage in Campus Village B and issue tickets as needed for unauthorized vehicles Utilize the access card system to obtain information regarding resident entry and building access Utilize Closed Circuit Television surveillance system Monitor and Fire Safety Systems and Alarms Enter requests into TMA system regarding maintenance, facilities and security related issues Respond to alarms and emergency situations Assist University housing staff and University Police with crisis response as appropriate Serve on University Housing Services emergency preparedness and crisis response team Submit reports and provide updates regarding incidents Produce and enter reports into Maxient as needed Participate in regular meetings with Housing leadership team After appointment, Housing Community Service Officers must successfully complete the appropriate training program designed by the University Police Department. The Housing Community Service Officer must have the ability to walk, stand, sit, see in appropriate color vision, hear in an appropriate range of sounds, balance, climb, twist, bend, and reach with hands and arms. Assignments will require standing, sitting, or walking for lengthy periods of time, and may be indoors or outdoors. Employees may be exposed to physical and verbal abuse where considerable self-control must be exercised. Some of the work may require considerable physical exertion and viewing of surveillance monitor equipment. The work environment is a multi-story building, exterior walkways, and access ways. Any indoor assignment may require standing, sitting, or walking for lengthy periods of time. Employees may be exposed to weather conditions and outdoor temperatures. Employees may be exposed to physical and verbal abuse where considerable self-control must be exercised. Some of the work may require considerable physical exertion and viewing of surveillance monitor equipment. Incumbents are assigned to shift work and rotated among various assignments. Knowledge, Skills & Abilities Ability to learn, quickly learn, understand, and apply specific Housing and San Jose State University regulations Ability to understand and apply local, state and federal laws Knowledge of, or ability to learn to use, applicable public safety equipment and systems Ability to prepare clear and concise reports Excellent oral and written communication skills Ability to act calmly and rationally in emergency situations Ability to understand and operate a computer card key access station Ability to understand and operate fire safety and alarms systems Ability to learn Police 10 code Excellent customer service skills Ability to effectively establish and maintain cooperative working relationships within a diverse multicultural and socio-economic community environment. Ability to monitor/access CCTV screens Ability to possess a valid California Driver’s license Ability to communicate with constituents in a professional and respectful manner Required Qualifications High School Diploma or Equivalent Valid California Driver’s License License A valid driver's license is required for this position. Out of state candidates selected for the position must obtain a State of California driver's license within 10 days of hire in accordance with the California Department of Motor Vehicles regulations. Once hired the employee must successfully complete the Defensive Driver Training Program provided by the State of California for California State University campuses. Preferred Qualifications Six months previous police/security/military law enforcement training and/or experience Experience working in a residential setting Customer Service Experience Experience working with student populations Compensation Classification: Community Service Specialist I Anticipated Hiring Range: $2,199/month (Part-Time) Hiring Range: $3,338/month - $4,816/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: December 11, 2023 through January 4, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU requires faculty, staff, and students who are accessing campus facilities to be fully vaccinated against the COVID-19 virus (including all booster doses of an approved vaccine for which an individual is eligible per current CDC recommendations) or declare a medical or religious exemption from doing so. As a condition of employment, any candidates advanced in a currently open search process should be prepared to comply with this requirement as well as with other safety measures established on the campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Dec 11 2023 Pacific Standard Time Applications close: Closing Date/Time:
Cal State University (CSU) San Jose
1 Washington Street, San Jose, CA 95192, USA
Job Summary The Housing Community Service Officer reports to the Police Lieutenant and receives direction from the Lead Housing Community Service Officer. The Housing Community Service Officer is responsible for providing a safe and secure environment for the residents, guests, staff, and facilities of University Housing Services. The Housing Community Service Officer assists with providing public safety services for the SJSU residence community that houses approximately 4200 students, staff and families in two apartment buildings and four residence halls. Key Responsibilities Perform foot patrol of the Housing buildings and grounds Address Housing concerns as directed by University Housing Services Staff and University Police Encourage compliance with Housing policies Report suspected hazards and criminal behavior Provide assistance to patrons and staff as requested Respond to calls for services Checks-in regularly with Building Desk during shift Go on rounds with a building RA on Duty team on a rotating basis Serve as a police escort to residents Monitor parking garage in Campus Village B and issue tickets as needed for unauthorized vehicles Utilize the access card system to obtain information regarding resident entry and building access Utilize Closed Circuit Television surveillance system Monitor and Fire Safety Systems and Alarms Enter requests into TMA system regarding maintenance, facilities and security related issues Respond to alarms and emergency situations Assist University housing staff and University Police with crisis response as appropriate Serve on University Housing Services emergency preparedness and crisis response team Submit reports and provide updates regarding incidents Produce and enter reports into Maxient as needed Participate in regular meetings with Housing leadership team After appointment, Housing Community Service Officers must successfully complete the appropriate training program designed by the University Police Department. The Housing Community Service Officer must have the ability to walk, stand, sit, see in appropriate color vision, hear in an appropriate range of sounds, balance, climb, twist, bend, and reach with hands and arms. Assignments will require standing, sitting, or walking for lengthy periods of time, and may be indoors or outdoors. Employees may be exposed to physical and verbal abuse where considerable self-control must be exercised. Some of the work may require considerable physical exertion and viewing of surveillance monitor equipment. The work environment is a multi-story building, exterior walkways, and access ways. Any indoor assignment may require standing, sitting, or walking for lengthy periods of time. Employees may be exposed to weather conditions and outdoor temperatures. Employees may be exposed to physical and verbal abuse where considerable self-control must be exercised. Some of the work may require considerable physical exertion and viewing of surveillance monitor equipment. Incumbents are assigned to shift work and rotated among various assignments. Knowledge, Skills & Abilities Ability to learn, quickly learn, understand, and apply specific Housing and San Jose State University regulations Ability to understand and apply local, state and federal laws Knowledge of, or ability to learn to use, applicable public safety equipment and systems Ability to prepare clear and concise reports Excellent oral and written communication skills Ability to act calmly and rationally in emergency situations Ability to understand and operate a computer card key access station Ability to understand and operate fire safety and alarms systems Ability to learn Police 10 code Excellent customer service skills Ability to effectively establish and maintain cooperative working relationships within a diverse multicultural and socio-economic community environment. Ability to monitor/access CCTV screens Ability to possess a valid California Driver’s license Ability to communicate with constituents in a professional and respectful manner Required Qualifications High School Diploma or Equivalent Valid California Driver’s License License A valid driver's license is required for this position. Out of state candidates selected for the position must obtain a State of California driver's license within 10 days of hire in accordance with the California Department of Motor Vehicles regulations. Once hired the employee must successfully complete the Defensive Driver Training Program provided by the State of California for California State University campuses. Preferred Qualifications Six months previous police/security/military law enforcement training and/or experience Experience working in a residential setting Customer Service Experience Experience working with student populations Compensation Classification: Community Service Specialist I Anticipated Hiring Range: $4,398/month Hiring Range: $3,338/month - $4,816/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: December 21, 2023 through January 7, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU requires faculty, staff, and students who are accessing campus facilities to be fully vaccinated against the COVID-19 virus (including all booster doses of an approved vaccine for which an individual is eligible per current CDC recommendations) or declare a medical or religious exemption from doing so. As a condition of employment, any candidates advanced in a currently open search process should be prepared to comply with this requirement as well as with other safety measures established on the campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Dec 21 2023 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Job Summary The Housing Community Service Officer reports to the Police Lieutenant and receives direction from the Lead Housing Community Service Officer. The Housing Community Service Officer is responsible for providing a safe and secure environment for the residents, guests, staff, and facilities of University Housing Services. The Housing Community Service Officer assists with providing public safety services for the SJSU residence community that houses approximately 4200 students, staff and families in two apartment buildings and four residence halls. Key Responsibilities Perform foot patrol of the Housing buildings and grounds Address Housing concerns as directed by University Housing Services Staff and University Police Encourage compliance with Housing policies Report suspected hazards and criminal behavior Provide assistance to patrons and staff as requested Respond to calls for services Checks-in regularly with Building Desk during shift Go on rounds with a building RA on Duty team on a rotating basis Serve as a police escort to residents Monitor parking garage in Campus Village B and issue tickets as needed for unauthorized vehicles Utilize the access card system to obtain information regarding resident entry and building access Utilize Closed Circuit Television surveillance system Monitor and Fire Safety Systems and Alarms Enter requests into TMA system regarding maintenance, facilities and security related issues Respond to alarms and emergency situations Assist University housing staff and University Police with crisis response as appropriate Serve on University Housing Services emergency preparedness and crisis response team Submit reports and provide updates regarding incidents Produce and enter reports into Maxient as needed Participate in regular meetings with Housing leadership team After appointment, Housing Community Service Officers must successfully complete the appropriate training program designed by the University Police Department. The Housing Community Service Officer must have the ability to walk, stand, sit, see in appropriate color vision, hear in an appropriate range of sounds, balance, climb, twist, bend, and reach with hands and arms. Assignments will require standing, sitting, or walking for lengthy periods of time, and may be indoors or outdoors. Employees may be exposed to physical and verbal abuse where considerable self-control must be exercised. Some of the work may require considerable physical exertion and viewing of surveillance monitor equipment. The work environment is a multi-story building, exterior walkways, and access ways. Any indoor assignment may require standing, sitting, or walking for lengthy periods of time. Employees may be exposed to weather conditions and outdoor temperatures. Employees may be exposed to physical and verbal abuse where considerable self-control must be exercised. Some of the work may require considerable physical exertion and viewing of surveillance monitor equipment. Incumbents are assigned to shift work and rotated among various assignments. Knowledge, Skills & Abilities Ability to learn, quickly learn, understand, and apply specific Housing and San Jose State University regulations Ability to understand and apply local, state and federal laws Knowledge of, or ability to learn to use, applicable public safety equipment and systems Ability to prepare clear and concise reports Excellent oral and written communication skills Ability to act calmly and rationally in emergency situations Ability to understand and operate a computer card key access station Ability to understand and operate fire safety and alarms systems Ability to learn Police 10 code Excellent customer service skills Ability to effectively establish and maintain cooperative working relationships within a diverse multicultural and socio-economic community environment. Ability to monitor/access CCTV screens Ability to possess a valid California Driver’s license Ability to communicate with constituents in a professional and respectful manner Required Qualifications High School Diploma or Equivalent Valid California Driver’s License License A valid driver's license is required for this position. Out of state candidates selected for the position must obtain a State of California driver's license within 10 days of hire in accordance with the California Department of Motor Vehicles regulations. Once hired the employee must successfully complete the Defensive Driver Training Program provided by the State of California for California State University campuses. Preferred Qualifications Six months previous police/security/military law enforcement training and/or experience Experience working in a residential setting Customer Service Experience Experience working with student populations Compensation Classification: Community Service Specialist I Anticipated Hiring Range: $4,398/month Hiring Range: $3,338/month - $4,816/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: December 21, 2023 through January 7, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU requires faculty, staff, and students who are accessing campus facilities to be fully vaccinated against the COVID-19 virus (including all booster doses of an approved vaccine for which an individual is eligible per current CDC recommendations) or declare a medical or religious exemption from doing so. As a condition of employment, any candidates advanced in a currently open search process should be prepared to comply with this requirement as well as with other safety measures established on the campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Dec 21 2023 Pacific Standard Time Applications close: Closing Date/Time:
WAKE COUNTY, NC
Raleigh, North Carolina, United States
What You'll Be Doing Do you have knowledge and experience working with residential or commercial electrical systems, and are you looking for a career with excellent benefits including paid holidays, paid vacation days, health insurance, 401K and a retirement plan? If so, the Physical Plant division of Wake County General Services would like to meet you! Primary Duties: Repair, replace, upgrade, and maintain equipment related to the electrical, emergency power, and fire alarm systems and infrastructure Test and maintain records on electrical, emergency power and fire alarm systems and complete preventative maintenance on a regular basis as per code, system specifications and industry standards Respond to work orders within three days and emergencies immediately Coordinate and schedule monthly, quarterly and annual life safety device testing Participate on the Physical Plant Safety Committee Work with the Safety Officer to maintain safe working environment About Our Team General Services Administration (GSA) manages Wake County owned and leased facilities, the Wake County fleet, provides criminal justice support, and supports a number of General Government business units. GSA is dedicated to ensuring safe, productive work environments and safe, reliable vehicles for our customers. The Basics (Required Education and Experience) High school diploma or GED Three years of experience in electrical maintenance Valid Driver's License and "safe" driving record Equivalent education and experience are accepted Beyond the Basics (Preferred Education and Experience) Five years of electrical experience in construction and maintenance NC Electrical License Limited - Intermediate or Unlimited Current or prior supervisory experience How Will We Know You're 'The One'? Knowledge of commercial building envelope systems Ability to read blueprints, work orders and various schematics Knowledge of relevant building codes and regulations Ability to work cooperatively with other trades staff Proven problem solving and decision making skills Effective verbal and listening communication skills Ability to work off of ladders and motorized lifts Ability to work on roofs and elevated structures Ability to operate forklifts and pallet jacks Ability to work in a fast paced environment Ability to work with limited supervision Effective time management skills About This Position Location: General Services Center Raleigh, NC 27603 Employment Type: Regular Work Schedule: 4 (10) hour days from 10:30pm - 9:00am Hiring Range: 26.00 - 30.00 with a 10% shift premium Market Range: 23.47 - 39.90 Posting Closing Date: 7:00 pm on What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
Mar 08, 2024
What You'll Be Doing Do you have knowledge and experience working with residential or commercial electrical systems, and are you looking for a career with excellent benefits including paid holidays, paid vacation days, health insurance, 401K and a retirement plan? If so, the Physical Plant division of Wake County General Services would like to meet you! Primary Duties: Repair, replace, upgrade, and maintain equipment related to the electrical, emergency power, and fire alarm systems and infrastructure Test and maintain records on electrical, emergency power and fire alarm systems and complete preventative maintenance on a regular basis as per code, system specifications and industry standards Respond to work orders within three days and emergencies immediately Coordinate and schedule monthly, quarterly and annual life safety device testing Participate on the Physical Plant Safety Committee Work with the Safety Officer to maintain safe working environment About Our Team General Services Administration (GSA) manages Wake County owned and leased facilities, the Wake County fleet, provides criminal justice support, and supports a number of General Government business units. GSA is dedicated to ensuring safe, productive work environments and safe, reliable vehicles for our customers. The Basics (Required Education and Experience) High school diploma or GED Three years of experience in electrical maintenance Valid Driver's License and "safe" driving record Equivalent education and experience are accepted Beyond the Basics (Preferred Education and Experience) Five years of electrical experience in construction and maintenance NC Electrical License Limited - Intermediate or Unlimited Current or prior supervisory experience How Will We Know You're 'The One'? Knowledge of commercial building envelope systems Ability to read blueprints, work orders and various schematics Knowledge of relevant building codes and regulations Ability to work cooperatively with other trades staff Proven problem solving and decision making skills Effective verbal and listening communication skills Ability to work off of ladders and motorized lifts Ability to work on roofs and elevated structures Ability to operate forklifts and pallet jacks Ability to work in a fast paced environment Ability to work with limited supervision Effective time management skills About This Position Location: General Services Center Raleigh, NC 27603 Employment Type: Regular Work Schedule: 4 (10) hour days from 10:30pm - 9:00am Hiring Range: 26.00 - 30.00 with a 10% shift premium Market Range: 23.47 - 39.90 Posting Closing Date: 7:00 pm on What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
Cal State University (CSU) San Jose
1 Washington Street, San Jose, CA 95192, USA
Job Summary * This is a part-time, benefited position. * The Library Community Service Officer reports to and receives supervision from the Lead Library Community Service Officer. The Library Community Service Officer is responsible for providing a safe and secure environment for the patrons, staff, collections, and facilities of the Dr. Martin Luther King, Jr. Library. Key Responsibilities Encourage compliance with library policies Report suspected hazards and criminal behavior Provide assistance to patrons and staff as requested Respond to alarms and other calls for service Write police reports Respond to alarms from theft detection devices Provide information to patrons coming to the library Create a professional atmosphere that both comforts patrons and deters criminal activity Monitor Closed Circuit Television surveillance system Monitor Integrated Security System and Alarms Monitor Elevator Command Computer System Operate Radio Base Station for Security Officers and UPD After appointment, Community Service Officers must successfully complete the appropriate training program designed by the University Police Department. The Community Service Officer must have the ability to walk, stand, sit, see in appropriate color vision, hear in an appropriate range of sounds, balance, climb, twist, bend, and reach with hands and arms. Assignments will require standing, sitting, or walking for lengthy periods of time, and may be indoors or outdoors. Employees may be exposed to physical and verbal abuse where considerable self-control must be exercised. Some of the work may require considerable physical exertion and viewing of surveillance monitor equipment. The work environment is a multi-story library building and the exterior walkways and access ways. Any indoor assignment may require standing, sitting, or walking for lengthy periods of time. Employees may be exposed to weather conditions and outdoor temperatures. Employees may be exposed to physical and verbal abuse where considerable self-control must be exercised. Some of the work may require considerable physical exertion and viewing of surveillance monitor equipment. Incumbents are assigned to shift work and rotated among various assignments. Knowledge, Skills & Abilities Ability to quickly learn, understand, and apply specific San Jose State University and City of San Jose rules and regulations Ability to understand and apply local, state, and federal laws. Knowledge of or the ability to learn to use, applicable public safety related equipment and systems. Ability to prepare clear and concise reports. Strong written and oral communication skills. Ability to deal tactfully and effectively with a wide range of people. Ability to act calmly and rationally in emergency situations. Ability to understand and operate a computer card key badging station. Ability to understand and operate an InfoGraphics Alarms system. Ability to learn Police 10 code. Ability to use handheld radio communication system. Ability to effectively establish and maintain cooperative working relationships within a diverse multicultural and socio-economic community environment. Excellent customer service skills. Ability to act calmly and rationally in emergency situations. Ability to monitor CCTV screens for extended periods. Must possess a valid California Driver’s license. Ability to communicate with constituents in a professional and respectful manner. Required Qualifications High School Diploma or Equivalent Valid California Driver’s License License A valid driver's license is required for this position. Out of state candidates selected for the position must obtain a State of California driver's license within 10 days of hire in accordance with the California Department of Motor Vehicles regulations. Once hired the employee must successfully complete the Defensive Driver Training Program provided by the State of California for California State University campuses. Preferred Qualifications Six month previous police/security/military law enforcement training and/or experience Library Security experience Customer Service experience Strong written communication skills Compensation Classification: Community Service Specialist I Anticipated Hiring Range: $2,199/month (Part-Time) Hiring Range: $3,338/month - $4,816/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: September 14, 2023 through October 3, 2023 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU requires faculty, staff, and students who are accessing campus facilities to be fully vaccinated against the COVID-19 virus (including all booster doses of an approved vaccine for which an individual is eligible per current CDC recommendations) or declare a medical or religious exemption from doing so. As a condition of employment, any candidates advanced in a currently open search process should be prepared to comply with this requirement as well as with other safety measures established on the campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Sep 14 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 07, 2024
Job Summary * This is a part-time, benefited position. * The Library Community Service Officer reports to and receives supervision from the Lead Library Community Service Officer. The Library Community Service Officer is responsible for providing a safe and secure environment for the patrons, staff, collections, and facilities of the Dr. Martin Luther King, Jr. Library. Key Responsibilities Encourage compliance with library policies Report suspected hazards and criminal behavior Provide assistance to patrons and staff as requested Respond to alarms and other calls for service Write police reports Respond to alarms from theft detection devices Provide information to patrons coming to the library Create a professional atmosphere that both comforts patrons and deters criminal activity Monitor Closed Circuit Television surveillance system Monitor Integrated Security System and Alarms Monitor Elevator Command Computer System Operate Radio Base Station for Security Officers and UPD After appointment, Community Service Officers must successfully complete the appropriate training program designed by the University Police Department. The Community Service Officer must have the ability to walk, stand, sit, see in appropriate color vision, hear in an appropriate range of sounds, balance, climb, twist, bend, and reach with hands and arms. Assignments will require standing, sitting, or walking for lengthy periods of time, and may be indoors or outdoors. Employees may be exposed to physical and verbal abuse where considerable self-control must be exercised. Some of the work may require considerable physical exertion and viewing of surveillance monitor equipment. The work environment is a multi-story library building and the exterior walkways and access ways. Any indoor assignment may require standing, sitting, or walking for lengthy periods of time. Employees may be exposed to weather conditions and outdoor temperatures. Employees may be exposed to physical and verbal abuse where considerable self-control must be exercised. Some of the work may require considerable physical exertion and viewing of surveillance monitor equipment. Incumbents are assigned to shift work and rotated among various assignments. Knowledge, Skills & Abilities Ability to quickly learn, understand, and apply specific San Jose State University and City of San Jose rules and regulations Ability to understand and apply local, state, and federal laws. Knowledge of or the ability to learn to use, applicable public safety related equipment and systems. Ability to prepare clear and concise reports. Strong written and oral communication skills. Ability to deal tactfully and effectively with a wide range of people. Ability to act calmly and rationally in emergency situations. Ability to understand and operate a computer card key badging station. Ability to understand and operate an InfoGraphics Alarms system. Ability to learn Police 10 code. Ability to use handheld radio communication system. Ability to effectively establish and maintain cooperative working relationships within a diverse multicultural and socio-economic community environment. Excellent customer service skills. Ability to act calmly and rationally in emergency situations. Ability to monitor CCTV screens for extended periods. Must possess a valid California Driver’s license. Ability to communicate with constituents in a professional and respectful manner. Required Qualifications High School Diploma or Equivalent Valid California Driver’s License License A valid driver's license is required for this position. Out of state candidates selected for the position must obtain a State of California driver's license within 10 days of hire in accordance with the California Department of Motor Vehicles regulations. Once hired the employee must successfully complete the Defensive Driver Training Program provided by the State of California for California State University campuses. Preferred Qualifications Six month previous police/security/military law enforcement training and/or experience Library Security experience Customer Service experience Strong written communication skills Compensation Classification: Community Service Specialist I Anticipated Hiring Range: $2,199/month (Part-Time) Hiring Range: $3,338/month - $4,816/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: September 14, 2023 through October 3, 2023 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU requires faculty, staff, and students who are accessing campus facilities to be fully vaccinated against the COVID-19 virus (including all booster doses of an approved vaccine for which an individual is eligible per current CDC recommendations) or declare a medical or religious exemption from doing so. As a condition of employment, any candidates advanced in a currently open search process should be prepared to comply with this requirement as well as with other safety measures established on the campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Sep 14 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) San Jose
1 Washington Street, San Jose, CA 95192, USA
Job Summary The Library Community Service Officer reports to and receives supervision from the Lead Library Community Service Officer. The Library Community Service Officer is responsible for providing a safe and secure environment for the patrons, staff, collections, and facilities of the Dr. Martin Luther King, Jr. Library. Key Responsibilities Encourage compliance with library policies Report suspected hazards and criminal behavior Provide assistance to patrons and staff as requested Respond to alarms and other calls for service Write police reports Respond to alarms from theft detection devices Provide information to patrons coming to the library Create a professional atmosphere that both comforts patrons and deters criminal activity Monitor Closed Circuit Television surveillance system Monitor Integrated Security System and Alarms Monitor Elevator Command Computer System Operate Radio Base Station for Security Officers and UPD After appointment, Community Service Officers must successfully complete the appropriate training program designed by the University Police Department. The Community Service Officer must have the ability to walk, stand, sit, see in appropriate color vision, hear in an appropriate range of sounds, balance, climb, twist, bend, and reach with hands and arms. Assignments will require standing, sitting, or walking for lengthy periods of time, and may be indoors or outdoors. Employees may be exposed to physical and verbal abuse where considerable self-control must be exercised. Some of the work may require considerable physical exertion and viewing of surveillance monitor equipment. The work environment is a multi-story library building and the exterior walkways and access ways. Any indoor assignment may require standing, sitting, or walking for lengthy periods of time. Employees may be exposed to weather conditions and outdoor temperatures. Employees may be exposed to physical and verbal abuse where considerable self-control must be exercised. Some of the work may require considerable physical exertion and viewing of surveillance monitor equipment. Incumbents are assigned to shift work and rotated among various assignments. Knowledge, Skills & Abilities Ability to quickly learn, understand, and apply specific San Jose State University and City of San Jose rules and regulations Ability to understand and apply local, state, and federal laws. Knowledge of or the ability to learn to use, applicable public safety related equipment and systems. Ability to prepare clear and concise reports. Strong written and oral communication skills. Ability to deal tactfully and effectively with a wide range of people. Ability to act calmly and rationally in emergency situations. Ability to understand and operate a computer card key badging station. Ability to understand and operate an InfoGraphics Alarms system. Ability to learn Police 10 code. Ability to use handheld radio communication system. Ability to effectively establish and maintain cooperative working relationships within a diverse multicultural and socio-economic community environment. Excellent customer service skills. Ability to act calmly and rationally in emergency situations. Ability to monitor CCTV screens for extended periods. Must possess a valid California Driver’s license. Ability to communicate with constituents in a professional and respectful manner. Required Qualifications High School Diploma or Equivalent Valid California Driver’s License License A valid driver's license is required for this position. Out of state candidates selected for the position must obtain a State of California driver's license within 10 days of hire in accordance with the California Department of Motor Vehicles regulations. Once hired the employee must successfully complete the Defensive Driver Training Program provided by the State of California for California State University campuses. Preferred Qualifications Six month previous police/security/military law enforcement training and/or experience Library Security experience Customer Service experience Strong written communication skills Compensation Classification: Community Service Specialist I Anticipated Hiring Range: $4,398/month Hiring Range: $3,338/month - $4,816/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: November 21, 2023 through December 5, 2023 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU requires faculty, staff, and students who are accessing campus facilities to be fully vaccinated against the COVID-19 virus (including all booster doses of an approved vaccine for which an individual is eligible per current CDC recommendations) or declare a medical or religious exemption from doing so. As a condition of employment, any candidates advanced in a currently open search process should be prepared to comply with this requirement as well as with other safety measures established on the campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Nov 21 2023 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Job Summary The Library Community Service Officer reports to and receives supervision from the Lead Library Community Service Officer. The Library Community Service Officer is responsible for providing a safe and secure environment for the patrons, staff, collections, and facilities of the Dr. Martin Luther King, Jr. Library. Key Responsibilities Encourage compliance with library policies Report suspected hazards and criminal behavior Provide assistance to patrons and staff as requested Respond to alarms and other calls for service Write police reports Respond to alarms from theft detection devices Provide information to patrons coming to the library Create a professional atmosphere that both comforts patrons and deters criminal activity Monitor Closed Circuit Television surveillance system Monitor Integrated Security System and Alarms Monitor Elevator Command Computer System Operate Radio Base Station for Security Officers and UPD After appointment, Community Service Officers must successfully complete the appropriate training program designed by the University Police Department. The Community Service Officer must have the ability to walk, stand, sit, see in appropriate color vision, hear in an appropriate range of sounds, balance, climb, twist, bend, and reach with hands and arms. Assignments will require standing, sitting, or walking for lengthy periods of time, and may be indoors or outdoors. Employees may be exposed to physical and verbal abuse where considerable self-control must be exercised. Some of the work may require considerable physical exertion and viewing of surveillance monitor equipment. The work environment is a multi-story library building and the exterior walkways and access ways. Any indoor assignment may require standing, sitting, or walking for lengthy periods of time. Employees may be exposed to weather conditions and outdoor temperatures. Employees may be exposed to physical and verbal abuse where considerable self-control must be exercised. Some of the work may require considerable physical exertion and viewing of surveillance monitor equipment. Incumbents are assigned to shift work and rotated among various assignments. Knowledge, Skills & Abilities Ability to quickly learn, understand, and apply specific San Jose State University and City of San Jose rules and regulations Ability to understand and apply local, state, and federal laws. Knowledge of or the ability to learn to use, applicable public safety related equipment and systems. Ability to prepare clear and concise reports. Strong written and oral communication skills. Ability to deal tactfully and effectively with a wide range of people. Ability to act calmly and rationally in emergency situations. Ability to understand and operate a computer card key badging station. Ability to understand and operate an InfoGraphics Alarms system. Ability to learn Police 10 code. Ability to use handheld radio communication system. Ability to effectively establish and maintain cooperative working relationships within a diverse multicultural and socio-economic community environment. Excellent customer service skills. Ability to act calmly and rationally in emergency situations. Ability to monitor CCTV screens for extended periods. Must possess a valid California Driver’s license. Ability to communicate with constituents in a professional and respectful manner. Required Qualifications High School Diploma or Equivalent Valid California Driver’s License License A valid driver's license is required for this position. Out of state candidates selected for the position must obtain a State of California driver's license within 10 days of hire in accordance with the California Department of Motor Vehicles regulations. Once hired the employee must successfully complete the Defensive Driver Training Program provided by the State of California for California State University campuses. Preferred Qualifications Six month previous police/security/military law enforcement training and/or experience Library Security experience Customer Service experience Strong written communication skills Compensation Classification: Community Service Specialist I Anticipated Hiring Range: $4,398/month Hiring Range: $3,338/month - $4,816/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: November 21, 2023 through December 5, 2023 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU requires faculty, staff, and students who are accessing campus facilities to be fully vaccinated against the COVID-19 virus (including all booster doses of an approved vaccine for which an individual is eligible per current CDC recommendations) or declare a medical or religious exemption from doing so. As a condition of employment, any candidates advanced in a currently open search process should be prepared to comply with this requirement as well as with other safety measures established on the campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Nov 21 2023 Pacific Standard Time Applications close: Closing Date/Time:
WAKE COUNTY, NC
Raleigh, North Carolina, United States
What You'll Be Doing Do you have commercial HVAC background and are you looking for a career with excellent benefits including paid vacation days, holiday pay, accrued sick leave, medical benefits, 401K contribution and membership in one of the five best pension plans in the Country, according to S&P Global? If so, the Physical Plant division of Wake County General Services (GSA) would like to meet you! Primary Duties: Perform HVAC repairs and replacement to roof top units and large and small commercial air handlers, air-cooled screw and scroll chillers, centrifugal chillers, DX equipment, cooling towers and commercial boilers Perform preventive maintenance on HVAC equipment, variable speed drives and various other equipment associated with HVAC Participate on the Physical Plant Safety Committee Work with the Wake County Safety Officer to maintain a safe working environment About Our Team General Services Administration (GSA) manages Wake County owned and leased facilities, the Wake County fleet, provides criminal justice support, and supports a number of General Government business units. GSA is dedicated to ensuring safe, productive work environments and safe, reliable vehicles for our customers. The Basics (Required Education and Experience) High school diploma or GED Three years of experience in HVAC A valid driver's license and a "safe" driving record Equivalent education and experience are accepted Beyond the Basics (Preferred Education and Experience) Five years of HVAC experience CFC Certification NC Mechanical license How Will We Know You're 'The One'? Knowledge of commercial HVAC building systems and associated equipment including commercial boilers, chillers, AHU, cooling towers, large motors and pumps Ability to read blueprints, work orders and various schematics Knowledge of relevant building codes and regulations Ability to work cooperatively with other trades staff Proven problem solving and decision making skills Effective verbal and listening communication skills Ability to work off of ladders and motorized lifts Ability to operate forklifts and pallet jacks Ability to work in a fast paced environment Ability to work with limited supervision Effective time management skills About This Position Location: General Services Center Raleigh, NC 27603 Employment Type: Regular Work Schedule: 4 (10) hour days from 10:30pm - 9:00am Hiring Range: 23.47 - 31.68 with a 10% shift premium Market Range: 23.47 - 39.90 Posting Closing Date: 7:00 pm on What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
Mar 08, 2024
What You'll Be Doing Do you have commercial HVAC background and are you looking for a career with excellent benefits including paid vacation days, holiday pay, accrued sick leave, medical benefits, 401K contribution and membership in one of the five best pension plans in the Country, according to S&P Global? If so, the Physical Plant division of Wake County General Services (GSA) would like to meet you! Primary Duties: Perform HVAC repairs and replacement to roof top units and large and small commercial air handlers, air-cooled screw and scroll chillers, centrifugal chillers, DX equipment, cooling towers and commercial boilers Perform preventive maintenance on HVAC equipment, variable speed drives and various other equipment associated with HVAC Participate on the Physical Plant Safety Committee Work with the Wake County Safety Officer to maintain a safe working environment About Our Team General Services Administration (GSA) manages Wake County owned and leased facilities, the Wake County fleet, provides criminal justice support, and supports a number of General Government business units. GSA is dedicated to ensuring safe, productive work environments and safe, reliable vehicles for our customers. The Basics (Required Education and Experience) High school diploma or GED Three years of experience in HVAC A valid driver's license and a "safe" driving record Equivalent education and experience are accepted Beyond the Basics (Preferred Education and Experience) Five years of HVAC experience CFC Certification NC Mechanical license How Will We Know You're 'The One'? Knowledge of commercial HVAC building systems and associated equipment including commercial boilers, chillers, AHU, cooling towers, large motors and pumps Ability to read blueprints, work orders and various schematics Knowledge of relevant building codes and regulations Ability to work cooperatively with other trades staff Proven problem solving and decision making skills Effective verbal and listening communication skills Ability to work off of ladders and motorized lifts Ability to operate forklifts and pallet jacks Ability to work in a fast paced environment Ability to work with limited supervision Effective time management skills About This Position Location: General Services Center Raleigh, NC 27603 Employment Type: Regular Work Schedule: 4 (10) hour days from 10:30pm - 9:00am Hiring Range: 23.47 - 31.68 with a 10% shift premium Market Range: 23.47 - 39.90 Posting Closing Date: 7:00 pm on What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
CLARK COUNTY, NV
Clark County - Las Vegas, Nevada, United States
ABOUT THE POSITION Clark County is seeking qualified candidates to apply for the Family Services I/II position. This position performs a variety of professional case work duties for various Clark County Departments. Performs various assessments, implements treatment and behavioral intervention techniques for clients that have been identified with behavioral, cognitive and health impairments. Additionally, this class includes staff performing a variety of supportive services for youth and families. This posting may be used to fill future vacancies in the Departments of Family Services and Juvenile Justice Services. Department of Family Services is the local child welfare agency whose role it is to help keep children safe. This position starts out as a Family Services Specialist I and attends a training academy. This position is an entry level position which performs a variety of professional child welfare and protection duties to support the safety, permanency and wellbeing of children. They perform various assessments and implement treatment and behavioral intervention techniques for clients that have been identified as abused, neglected and abandoned, behaviorally or emotionally impaired or medically fragile. Family Services Specialists will begin working in one of our three divisions: Hotline/Intake, CPS/NIA, or Permanency. In other jurisdictions this position may be considered a Social Worker. To view a realistic job preview, click here https://www.youtube.com/watch?v=e3SelbwpETw Department of Juvenile Justice Services Family Services Specialist I/II performs a variety of independent professional assessment and casework to support youth with school attendance and achievement and assist the family unit with stabilization and functioning. The position conducts interviews with youth and their families in order to identify areas of need and develop responsive case plans. The approach is family-centered and strength-based and includes joining with families to establish positive working relationships. THIS RECRUITMENT IS LIMITED TO THE FIRST 500 APPLICATIONS RECEIVED AND WILL CLOSE WITHOUT NOTICE ONCE THAT NUMBER IS REACHED. Family Services Specialist I: $27.29 - $42.28 Hourly Family Services Specialist II: $29.44 - $45.66 Hourly The Family Services Specialist I is a training underfill position, upon successful completion of the training program the successful candidate will be non-competitively promoted to Family Services Specialist II . This examination will establish an Open Competitive Eligibility list to fill current and/or future vacancies that may occur within the next six (6) months or may be extended as needed by Human Resources. Human Resources reserves the right to call only the most qualified applicants to the selection process. Some positions may be used to fill term Limited-Permanent positions. The selected candidates will be hired for a special project or duties of a limited duration and be required to sign a term of employment letter specifying condition and exact dates of employment. The successful candidates will be eligible for benefits during the duration of employment. Some positions may be Grant Funded. Grant Funded positions are subject to continuation based on availability of grant funds and the employee will be terminated without right of appeal when such funds are no longer available. Some positions may be used to fill permanent-intermittent positions. The selected candidates will work a regular schedule of more than 20 hours and less than 40 hours in a workweek. They will be paid at the approved hourly rate for actual hours worked. The successful selected candidates will be eligible for benefits on a prorated basis based on hours worked in a pay period. Some positions may be used to fill job share positions. Job Share positions are for two (2) employees performing in permanent positions of the same classification who share one specific job. Time worked will be 21 hours per week. Job Share employees will be paid at their hourly rate for actual hours worked. Sick and vacation leave benefits will accrue on a prorated basis based on hours worked in a pay period. In order to work at the Department of Family Services, employees must not have any qualifying offense that violates the standards required by NRS 432B.198 and/or NRS 432B.199. MINIMUM REQUIREMENTS Education and Experience: Family Services Specialist I - Bachelor's Degree in Social Work, Child Development, Psychology, Special Education, Behavioral Science, Counseling, Early Childhood Education, Health Science, Human Services, Education, Nursing, Criminal Justice, Social Services, Sociology, Public Administration, Business Administration, Communications, Marketing or Social Science. Family Services Specialist II - In addition to the above: Two (2) years full-time experience providing protective casework/counseling services, assessments or treatment services in a child welfare, social service, juvenile justice and/or residential setting. Qualifying education and experience must be clearly documented in the “Education” and “Work Experience” sections of the application. Do not substitute a resume for your application or write "see attached resume" on your application. Working Conditions: Work under potentially abusive, hazardous or emergency conditions. May work evening, night, weekend and holiday shifts. Some positions may require possession of a personal vehicle, which may be used for work purposes. Licensing and Certification: Must possess a valid Nevada Class C driver's license at time of appointment. Background Investigation: Employment is contingent upon successful completion of a background investigation. Periodically after employment background investigations may be conducted. Pre-Employment Drug Testing: Employment is contingent upon the results of a pre-employment drug examination. EXAMPLES OF DUTIES General Family Services Tasks Performed in All Positions Drives a vehicle to transport children and/or family members, make home visits and other in-person contacts and to attend meetings; Some positions may require possession of a personal vehicle, which may be used for work purposes. Participates on various multi-disciplinary teams regarding clients; Contributes to the efficiency and effectiveness of the department's service to its clients by offering suggestions and directing or participating as an active member of a work team/unit/division; Works in a typical human services, detention, or public safety setting; Uses standard office equipment, reads printed materials and a computer screen, completes case notes, court reports and other written materials documenting the safety, permanency and wellbeing of youth, families, adults and/or seniors; Communicates in person or over the telephone; Understands techniques for dealing with a variety of individuals from various socio-economic, ethnic and cultural backgrounds, often where relations may be confrontational or strained; Interprets, applies, and explains applicable laws, codes, regulations to both clients and the general public; Uses critical thinking skills to evaluate complex problems and alternatives; Employs sound judgment consistent with various social work principles and practices when appropriate; Works with the justice system and testifies in court; Facilitates, supervises and documents parental and sibling visitation. In the Department of Family Services (DFS) , the Family Service Specialist I/II functions as a primary position to each unit in which it is assigned. Due to the diverse utilization of the position, incumbents in this classification may be assigned to any of the following units. Child Protective Services (CPS) & Hotline Takes, screens and documents incoming phone calls from various community sources regarding potential child abuse and/or neglect complaints; Interviews children, parents, and family members, representatives from various agencies and others, in person and on the phone to obtain and verify pertinent information regarding potential child abuse and neglect referrals; Assess immediate safety needs of children to include both their physical and mental health; Arranges for immediate response to emergency calls, immediate removal and placement of children when warranted and collaboration with various Law Enforcement agencies. Child Receiving/Placement Receives children being admitted into protective custody, makes admission determinations and processes the admissions; Assesses the immediate needs of children regarding physical and mental health; Identifies relative and/or foster care placements for children. Permanency Case Management (Out of Home, In-Home and Adoptions) Provides on-going assessment of the future risk of harm to children and needed services to reduce the risks of future harm; Plans for children, focusing on the goal of preserving their family, reunification, or achieving permanent placement in another family; Provides services to families with child abuse and/or neglect issues in a variety of settings including family homes, foster care, adoptive homes, relative care and other alternative out-of-home placements; Develops collaborative case plans with families and key parties to address barriers to child safety and revises plans with children and families; Assists in meeting case plan goals and provides regular monitoring of case progress; Makes referrals to community agencies and develops case strategies for short- and long-term assistance and problem resolution; Performs crisis intervention when needed; Provides various services to aid clients in promoting and achieving self-sufficiency when appropriate; Assesses, secures and monitors financial resources for which clients have been deemed eligible to receive (i.e. Social Security...); Identifies candidates for adoption planning and assists in successful case transition; Conducts Home Studies to assess both stability and placement options for children being adopted; Assists adoptive parents in understanding and supporting family connections (e.g. with siblings) of child/ren to be adopted; Conducts post-placement visits after adoption. Resource Development and Support Identifies, evaluates, and secures appropriate alternative placements including foster homes, homes of relatives, group homes, and/or other alternative living arrangements; Conducts foster parent licensing investigations to determine the validity, extent and urgency of child abuse and/or neglect complaints; Assesses and licenses individuals and agencies who apply to provide care for children, such as foster parents; Performs recruitment, training, and/or licensing of qualified foster families; Assist in the on-going development of the recruitment and licensing process; Coordinates, schedules and facilitates on-going foster care recruitment orientations and trainings for all new foster care families; Interviews potential foster parents and teaches behavior modification and counseling techniques for children and families. In the Social Service Department the Family Services Specialist I/II conducts casework interviews with clients, family members, service providers, employers and others to obtain information for formulating program/service eligibility and case status; Utilizes agency guidelines, state, and federal regulations to determine/confirm eligibility for programs and services; Explains agency and program rules, regulations and procedures; Assists clients in completing required forms and in gathering necessary documentation; Identifies the social, economic and physical needs of clients; Assesses the client's support systems, available community resources and other factors to plan, develop, and implement an appropriate service plan; Refers clients to appropriate community medical, emotional, economic and social support organizations; Advocates for or assists the client in obtaining needed services; Provides basic intervention and client and family counseling as required; Implements and provides the basic principles, policies, practices and procedures of social services, Follows recognized and approved principles and practices of case management; Possess and implements basic crisis intervention and counseling techniques; Maintains an awareness of existing basic community resources and of community programs available to assist clients with identified needs; Confers with other departmental professionals and supervisors regarding potential service provision. In the Department of Juvenile Justice Services (DJJS), the Family Services Specialist conducts a variety of supportive services for at-risk youth and families from a human services perspective. Due to the diverse utilization of the position, incumbents in this classification may be assigned in any of the following units. Community Outreach (The Harbor and The Truancy Prevention Outreach Program) Conducts assessments of youth and families in a variety of domains in order to identify immediate and long-term needs; Develops case plans in conjunction with youth and families in order to prioritize needs and provide resources and supports to assist the family in achieving their goals; Provides case management services in a variety of settings including family homes, relative care and other alternative out-of-home placements to ensure youth and families receive the desired interventions in a timely manner; Transports youth and families to appointments as needed; Documents demographic information, assessment results as well as case notes in FamilyTRACS; Facilitates life skills classes for youth and/or parents on a variety of topics; Works collaboratively with community partners to ensure youth and families receive comprehensive and evidenced-based services; Provides in-home interventions; Performs crisis intervention when needed. Probation Intake Interviews youth and families referred to the Court via citation or booking obtaining the correct demographic information and entering it into FamilyTRACS; Administers the Intake pre-screen on each youth; If releasing a youth on a return agreement, completes the return agreement form using the appropriate return date; Transports youth to alternative placement settings, appointments or home as needed; Provides crisis intervention when needed; Provides general information and resources to walk-in clients or community calls; Presents recommendations at Detention, Plea, and verbal Report and Dispositional Hearings; Provides case management services to youth on Hold Open status; Provides in-home interventions; Divert appropriate youth through referrals to The Harbor and informal probation programs Field Probation Provides services and monitoring to ensure compliance with Court Orders; Provides supervision of youth in their own homes, group or foster homes, residential treatment centers (RTC), and other programs; Responsible for keeping complete and accurate case notes and entering that information in FamilyTRACS by the indicated timelines; Monitors youth’s school attendance and academics; Assists youth in developing competency in job seeking skills; Visits youth and families within community settings (home, school) Involves family in the facilitation of the treatment program. Networks with community resource providers; Refers youth and families to appropriate community resources when needed; Prepares written reports and documentation on youth’s progress; Gives oral presentations in Court, in staffings, and during unit meetings; Monitors youth in community service programs and tracks the work of youth who are required to complete community service hours; Enters “face to face,” telephone and other contacts as specified in FamilyTRACS in intervals as indicated by the assigned supervision levels or standards set forth; Provides in-home interventions; Administers validated assessment tools and utilizes results to inform case plans PHYSICAL DEMANDS Mobility to work in a typical court, detention or public safety setting to include standing and/or walking for an extended period of time, and strength to restrain and/or eject individuals, use standard office equipment, and be capable of commuting to various off-site locations in order to attend meetings or make on-site visits; vision to read printed materials and a computer screen; and hearing and speech to communicate in person or over the telephone. Specified positions may require mobility and stamina to assist youth, families, adults and/or seniors experiencing crisis and support client safety and well-being. Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation. Come Make a Difference and Join the Clark County Family where we offer a comprehensive benefits package that includes: Flexible Schedules including 4/10 options More Money in Your Pocket 100% Employer Paid Defined Benefit Retirement No Social Security Deduction No State Income Taxes Two Employer Sponsored Health Plans Offered - Choice of PPO or EPO (hybrid of HMO) Medical - Employer pays 90% of premium Pharmacy Benefits (30, 90-day retail or mail order fills) 24/7 Telephone Advice Nurse - no employee cost Teledoc, Doctoroo, and Dispatch Health Retiree insurance - eligible after 5 years of service Dental Vision Life Insurance - Employer Paid AD&D - Employer Paid Long Term Disability - Employer Paid Generous Leave Accruals that include: 13Paid Holidays includinga Floating Birthday Holiday Paid Vacation Leave Paid Sick Leave Holiday Leave Other leave options Catastrophic Leave Parental Leave - Up to 90 days Wide Variety of Voluntary Benefits that include Guardian - Accident, Cancer, Critical Illness, Hospital Indemnity, and Short-Term Disability Insurance. Trustmark - Permanent Life Insurance benefits and long-term care. Sunlife Financial - Basic and Voluntary Life Insurance, AD&D, and long-term disability insurance TASC - Flexible Spending Account - FSA & Dependent Day Care Debit Card Available Morgan Stanley - Deferred Compensation Plan Employee Assistance Program Onsite Fitness Center - $12/month*Benefits vary and are subject to change depending on assignment, hiring organization and bargaining unit. Closing Date/Time: 4/30/2024 5:01 PM Pacific
Apr 17, 2024
Full Time
ABOUT THE POSITION Clark County is seeking qualified candidates to apply for the Family Services I/II position. This position performs a variety of professional case work duties for various Clark County Departments. Performs various assessments, implements treatment and behavioral intervention techniques for clients that have been identified with behavioral, cognitive and health impairments. Additionally, this class includes staff performing a variety of supportive services for youth and families. This posting may be used to fill future vacancies in the Departments of Family Services and Juvenile Justice Services. Department of Family Services is the local child welfare agency whose role it is to help keep children safe. This position starts out as a Family Services Specialist I and attends a training academy. This position is an entry level position which performs a variety of professional child welfare and protection duties to support the safety, permanency and wellbeing of children. They perform various assessments and implement treatment and behavioral intervention techniques for clients that have been identified as abused, neglected and abandoned, behaviorally or emotionally impaired or medically fragile. Family Services Specialists will begin working in one of our three divisions: Hotline/Intake, CPS/NIA, or Permanency. In other jurisdictions this position may be considered a Social Worker. To view a realistic job preview, click here https://www.youtube.com/watch?v=e3SelbwpETw Department of Juvenile Justice Services Family Services Specialist I/II performs a variety of independent professional assessment and casework to support youth with school attendance and achievement and assist the family unit with stabilization and functioning. The position conducts interviews with youth and their families in order to identify areas of need and develop responsive case plans. The approach is family-centered and strength-based and includes joining with families to establish positive working relationships. THIS RECRUITMENT IS LIMITED TO THE FIRST 500 APPLICATIONS RECEIVED AND WILL CLOSE WITHOUT NOTICE ONCE THAT NUMBER IS REACHED. Family Services Specialist I: $27.29 - $42.28 Hourly Family Services Specialist II: $29.44 - $45.66 Hourly The Family Services Specialist I is a training underfill position, upon successful completion of the training program the successful candidate will be non-competitively promoted to Family Services Specialist II . This examination will establish an Open Competitive Eligibility list to fill current and/or future vacancies that may occur within the next six (6) months or may be extended as needed by Human Resources. Human Resources reserves the right to call only the most qualified applicants to the selection process. Some positions may be used to fill term Limited-Permanent positions. The selected candidates will be hired for a special project or duties of a limited duration and be required to sign a term of employment letter specifying condition and exact dates of employment. The successful candidates will be eligible for benefits during the duration of employment. Some positions may be Grant Funded. Grant Funded positions are subject to continuation based on availability of grant funds and the employee will be terminated without right of appeal when such funds are no longer available. Some positions may be used to fill permanent-intermittent positions. The selected candidates will work a regular schedule of more than 20 hours and less than 40 hours in a workweek. They will be paid at the approved hourly rate for actual hours worked. The successful selected candidates will be eligible for benefits on a prorated basis based on hours worked in a pay period. Some positions may be used to fill job share positions. Job Share positions are for two (2) employees performing in permanent positions of the same classification who share one specific job. Time worked will be 21 hours per week. Job Share employees will be paid at their hourly rate for actual hours worked. Sick and vacation leave benefits will accrue on a prorated basis based on hours worked in a pay period. In order to work at the Department of Family Services, employees must not have any qualifying offense that violates the standards required by NRS 432B.198 and/or NRS 432B.199. MINIMUM REQUIREMENTS Education and Experience: Family Services Specialist I - Bachelor's Degree in Social Work, Child Development, Psychology, Special Education, Behavioral Science, Counseling, Early Childhood Education, Health Science, Human Services, Education, Nursing, Criminal Justice, Social Services, Sociology, Public Administration, Business Administration, Communications, Marketing or Social Science. Family Services Specialist II - In addition to the above: Two (2) years full-time experience providing protective casework/counseling services, assessments or treatment services in a child welfare, social service, juvenile justice and/or residential setting. Qualifying education and experience must be clearly documented in the “Education” and “Work Experience” sections of the application. Do not substitute a resume for your application or write "see attached resume" on your application. Working Conditions: Work under potentially abusive, hazardous or emergency conditions. May work evening, night, weekend and holiday shifts. Some positions may require possession of a personal vehicle, which may be used for work purposes. Licensing and Certification: Must possess a valid Nevada Class C driver's license at time of appointment. Background Investigation: Employment is contingent upon successful completion of a background investigation. Periodically after employment background investigations may be conducted. Pre-Employment Drug Testing: Employment is contingent upon the results of a pre-employment drug examination. EXAMPLES OF DUTIES General Family Services Tasks Performed in All Positions Drives a vehicle to transport children and/or family members, make home visits and other in-person contacts and to attend meetings; Some positions may require possession of a personal vehicle, which may be used for work purposes. Participates on various multi-disciplinary teams regarding clients; Contributes to the efficiency and effectiveness of the department's service to its clients by offering suggestions and directing or participating as an active member of a work team/unit/division; Works in a typical human services, detention, or public safety setting; Uses standard office equipment, reads printed materials and a computer screen, completes case notes, court reports and other written materials documenting the safety, permanency and wellbeing of youth, families, adults and/or seniors; Communicates in person or over the telephone; Understands techniques for dealing with a variety of individuals from various socio-economic, ethnic and cultural backgrounds, often where relations may be confrontational or strained; Interprets, applies, and explains applicable laws, codes, regulations to both clients and the general public; Uses critical thinking skills to evaluate complex problems and alternatives; Employs sound judgment consistent with various social work principles and practices when appropriate; Works with the justice system and testifies in court; Facilitates, supervises and documents parental and sibling visitation. In the Department of Family Services (DFS) , the Family Service Specialist I/II functions as a primary position to each unit in which it is assigned. Due to the diverse utilization of the position, incumbents in this classification may be assigned to any of the following units. Child Protective Services (CPS) & Hotline Takes, screens and documents incoming phone calls from various community sources regarding potential child abuse and/or neglect complaints; Interviews children, parents, and family members, representatives from various agencies and others, in person and on the phone to obtain and verify pertinent information regarding potential child abuse and neglect referrals; Assess immediate safety needs of children to include both their physical and mental health; Arranges for immediate response to emergency calls, immediate removal and placement of children when warranted and collaboration with various Law Enforcement agencies. Child Receiving/Placement Receives children being admitted into protective custody, makes admission determinations and processes the admissions; Assesses the immediate needs of children regarding physical and mental health; Identifies relative and/or foster care placements for children. Permanency Case Management (Out of Home, In-Home and Adoptions) Provides on-going assessment of the future risk of harm to children and needed services to reduce the risks of future harm; Plans for children, focusing on the goal of preserving their family, reunification, or achieving permanent placement in another family; Provides services to families with child abuse and/or neglect issues in a variety of settings including family homes, foster care, adoptive homes, relative care and other alternative out-of-home placements; Develops collaborative case plans with families and key parties to address barriers to child safety and revises plans with children and families; Assists in meeting case plan goals and provides regular monitoring of case progress; Makes referrals to community agencies and develops case strategies for short- and long-term assistance and problem resolution; Performs crisis intervention when needed; Provides various services to aid clients in promoting and achieving self-sufficiency when appropriate; Assesses, secures and monitors financial resources for which clients have been deemed eligible to receive (i.e. Social Security...); Identifies candidates for adoption planning and assists in successful case transition; Conducts Home Studies to assess both stability and placement options for children being adopted; Assists adoptive parents in understanding and supporting family connections (e.g. with siblings) of child/ren to be adopted; Conducts post-placement visits after adoption. Resource Development and Support Identifies, evaluates, and secures appropriate alternative placements including foster homes, homes of relatives, group homes, and/or other alternative living arrangements; Conducts foster parent licensing investigations to determine the validity, extent and urgency of child abuse and/or neglect complaints; Assesses and licenses individuals and agencies who apply to provide care for children, such as foster parents; Performs recruitment, training, and/or licensing of qualified foster families; Assist in the on-going development of the recruitment and licensing process; Coordinates, schedules and facilitates on-going foster care recruitment orientations and trainings for all new foster care families; Interviews potential foster parents and teaches behavior modification and counseling techniques for children and families. In the Social Service Department the Family Services Specialist I/II conducts casework interviews with clients, family members, service providers, employers and others to obtain information for formulating program/service eligibility and case status; Utilizes agency guidelines, state, and federal regulations to determine/confirm eligibility for programs and services; Explains agency and program rules, regulations and procedures; Assists clients in completing required forms and in gathering necessary documentation; Identifies the social, economic and physical needs of clients; Assesses the client's support systems, available community resources and other factors to plan, develop, and implement an appropriate service plan; Refers clients to appropriate community medical, emotional, economic and social support organizations; Advocates for or assists the client in obtaining needed services; Provides basic intervention and client and family counseling as required; Implements and provides the basic principles, policies, practices and procedures of social services, Follows recognized and approved principles and practices of case management; Possess and implements basic crisis intervention and counseling techniques; Maintains an awareness of existing basic community resources and of community programs available to assist clients with identified needs; Confers with other departmental professionals and supervisors regarding potential service provision. In the Department of Juvenile Justice Services (DJJS), the Family Services Specialist conducts a variety of supportive services for at-risk youth and families from a human services perspective. Due to the diverse utilization of the position, incumbents in this classification may be assigned in any of the following units. Community Outreach (The Harbor and The Truancy Prevention Outreach Program) Conducts assessments of youth and families in a variety of domains in order to identify immediate and long-term needs; Develops case plans in conjunction with youth and families in order to prioritize needs and provide resources and supports to assist the family in achieving their goals; Provides case management services in a variety of settings including family homes, relative care and other alternative out-of-home placements to ensure youth and families receive the desired interventions in a timely manner; Transports youth and families to appointments as needed; Documents demographic information, assessment results as well as case notes in FamilyTRACS; Facilitates life skills classes for youth and/or parents on a variety of topics; Works collaboratively with community partners to ensure youth and families receive comprehensive and evidenced-based services; Provides in-home interventions; Performs crisis intervention when needed. Probation Intake Interviews youth and families referred to the Court via citation or booking obtaining the correct demographic information and entering it into FamilyTRACS; Administers the Intake pre-screen on each youth; If releasing a youth on a return agreement, completes the return agreement form using the appropriate return date; Transports youth to alternative placement settings, appointments or home as needed; Provides crisis intervention when needed; Provides general information and resources to walk-in clients or community calls; Presents recommendations at Detention, Plea, and verbal Report and Dispositional Hearings; Provides case management services to youth on Hold Open status; Provides in-home interventions; Divert appropriate youth through referrals to The Harbor and informal probation programs Field Probation Provides services and monitoring to ensure compliance with Court Orders; Provides supervision of youth in their own homes, group or foster homes, residential treatment centers (RTC), and other programs; Responsible for keeping complete and accurate case notes and entering that information in FamilyTRACS by the indicated timelines; Monitors youth’s school attendance and academics; Assists youth in developing competency in job seeking skills; Visits youth and families within community settings (home, school) Involves family in the facilitation of the treatment program. Networks with community resource providers; Refers youth and families to appropriate community resources when needed; Prepares written reports and documentation on youth’s progress; Gives oral presentations in Court, in staffings, and during unit meetings; Monitors youth in community service programs and tracks the work of youth who are required to complete community service hours; Enters “face to face,” telephone and other contacts as specified in FamilyTRACS in intervals as indicated by the assigned supervision levels or standards set forth; Provides in-home interventions; Administers validated assessment tools and utilizes results to inform case plans PHYSICAL DEMANDS Mobility to work in a typical court, detention or public safety setting to include standing and/or walking for an extended period of time, and strength to restrain and/or eject individuals, use standard office equipment, and be capable of commuting to various off-site locations in order to attend meetings or make on-site visits; vision to read printed materials and a computer screen; and hearing and speech to communicate in person or over the telephone. Specified positions may require mobility and stamina to assist youth, families, adults and/or seniors experiencing crisis and support client safety and well-being. Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation. Come Make a Difference and Join the Clark County Family where we offer a comprehensive benefits package that includes: Flexible Schedules including 4/10 options More Money in Your Pocket 100% Employer Paid Defined Benefit Retirement No Social Security Deduction No State Income Taxes Two Employer Sponsored Health Plans Offered - Choice of PPO or EPO (hybrid of HMO) Medical - Employer pays 90% of premium Pharmacy Benefits (30, 90-day retail or mail order fills) 24/7 Telephone Advice Nurse - no employee cost Teledoc, Doctoroo, and Dispatch Health Retiree insurance - eligible after 5 years of service Dental Vision Life Insurance - Employer Paid AD&D - Employer Paid Long Term Disability - Employer Paid Generous Leave Accruals that include: 13Paid Holidays includinga Floating Birthday Holiday Paid Vacation Leave Paid Sick Leave Holiday Leave Other leave options Catastrophic Leave Parental Leave - Up to 90 days Wide Variety of Voluntary Benefits that include Guardian - Accident, Cancer, Critical Illness, Hospital Indemnity, and Short-Term Disability Insurance. Trustmark - Permanent Life Insurance benefits and long-term care. Sunlife Financial - Basic and Voluntary Life Insurance, AD&D, and long-term disability insurance TASC - Flexible Spending Account - FSA & Dependent Day Care Debit Card Available Morgan Stanley - Deferred Compensation Plan Employee Assistance Program Onsite Fitness Center - $12/month*Benefits vary and are subject to change depending on assignment, hiring organization and bargaining unit. Closing Date/Time: 4/30/2024 5:01 PM Pacific
YORK COUNTY, SC
Rock Hill, South Carolina, United States
About us York County is located in the Piedmont region, between the Broad River and the Catawba River. Its diverse landscape is home to family-friendly towns/cities, a progressive urban region and lakefront communities. We are excited that you want to join our team and recognize that our employees are the foundation for our success. Mission Statement - York County provides quality public services in an open, efficient, and responsive manner. Vision Statement - York County provides an environment where all citizens and businesses can thrive and succeed. About the Department: The Department of Public Safety Communications is the primary Public Safety Answering Point (PSAP) for York County. As the PSAP, we are staffed 24 hours a day to answer 9-1-1 emergency calls and dispatch police, fire or medical services to those we serve. We are fortunate to have state-of-the art equipment to provide our responders and those needing emergency assistance. The five divisions of Public Safety Communications work together to provide leadership, emergency information and communication technology as well as extensive training to our staff and public safety partners: 9-1-1 Addressing, Administration & Public Education, Technical Services & Radio Communications, Operations (Communications), and Operations Support (Training, Quality Assurance, Accreditation). The Department of Public Safety Communication is nationally accredited through the Commission on Accreditation for Law Enforcement. This accreditation requires annual audits of our policy and procedures, hiring and promotional processes to ensure we provide proofs of following policies and procedures. About our opportunity We invite you to apply to join our team as a full-time (40 hours per week), non-exempt Telecommunications Specialist I. The purpose of this position is to answer all E911 emergency and non-emergency calls for emergency services and public safety agencies in an appropriate and timely manner; to accurately analyze, prioritize, and dispatch emergency and non-emergency call for service for law enforcement, emergency medical services, fire, and various other public safety agencies; to provide callers with appropriate medical or safety instructions. Projected Hiring Range: $19.90 - $24.87 per hour. Salary is dependent on qualifications. Work Schedule: 6:00 PM - 6:00 AM or 6:00 AM - 6:00 PM, will be required to work twelve-hour shifts to include holiday and weekend shifts once training is complete. We are hiring multiple positions, and this posting will remain open until filled with review of applicants weekly and may close at any time when positions have been filled. Applicants should monitor email for next steps of the application process. If you wish to find out more about a career with York County Public Safety, call 803-329-0911 or email the following: Karen.McClure@yorkcountygov.com or Carlton.Carter@yorkcountygov.com You must be able to pass a background check and not convicted of a charge carrying one year or more and a drug screen. This position requires a polygraph and psychological during the interview process. Candidate will be required to attend the South Carolina Criminal Justice Academy in Columbia, South Carolina for basic training. Successful completion is mandatory. Telecommunications Specialist are paid their normal salary while attending. Duties and Responsibilities: Receives all E911 emergency, and non-emergency telephone calls for law enforcement, emergency medical services, fire service, coroner, fire marshal, emergency management, animal control, and other emergency services; provides appropriate lifesaving information and pre-arrival instructions to the caller to stabilize the situation until the arrival of emergency services. Prioritizes calls for service and calm callers. Provides crisis counseling support to callers to avert potential self-hazard, suicide, or hostage situations. Utilizes sophisticated status management technology to monitor, update, and control the location and movement of emergency units to ensure calls for service are prioritized and resources are efficiently managed to save lives, property, and maintain safety of responders. Utilizes state-of-the-art communications systems to maintain radio and data communications with responders to provide timely and accurate information. Ensures responders are provided with all pertinent information via radio and mobile data systems and maintain constant track of all field units to ensure their safety and tracking their activities such as traffic stops and property checks. Utilizes Computer Aided Dispatch systems, Geographic Information Systems (GIS), AVL, and other technology systems to accurately record and maintain information received from callers and emergency response personnel, determine location of emergencies, identifies potential hazards, prioritizes and manages resources, and ensures efficient handling of calls for service. Ensures all communications and PSAP operations are in compliance with and adhere to policies, procedures, protocols, standards, and applicable local, state, and federal laws. Ensures all calls for service are answered and dispatched in accordance with County, CALEA, and NFPA standards. Utilizes NCIC system to enter updates, maintain and retrieve law enforcement information, obtain criminal histories, driver’s license history, vehicle registration, and other requested records and information. Coordinates tracing and pinging of cellular phones with phone providers and law enforcement during life-threatening emergency situations. If necessary, conducts investigation to determine phone provider for subscriber. Monitors radio emergency activations by responders; acknowledge all activations and handle according to policy and procedure. Monitors weather warnings systems: track severe weather systems and take appropriate actions to ensure readiness for response and ensure protection of the citizens of the community; activates outdoor warning siren system and/or reverse call out notification systems. Receives incoming non-emergency and/or after-hours calls for various agencies such as Red Cross and Department of Social Services; determines appropriate actions and ensure appropriate notifications are made to each agency. Performs related work as assigned. About you Experience and Education: High School Diploma or GED equivalent. One (1) year of telecommunications experience or an equivalent combination of education, training and experience. Special Licenses and Certifications: On the job training will be provided to obtain the following: APCO Basic Telecommunicator APCO Fire APCO EMD SC Criminal Justice Academy E9-1-1 Certification CPR Certification NCIC Certification FEMA NIMS ICS 100 Certification FEMA NIMS ICS 200 Certification FEMA NIMS ICS 700 Certification, IS-5.A An introduction to Hazardous Materials, Annual Radiological Training, and National Crime Information Center Certification. Valid state driver’s license is preferred. Applicants with equivalent experience and/or education may be considered. Physical Demands / Work Environment / Disclaimer Physical Demands: Physical demands refer to the requirements for physical exertion and coordination of limb and body movement. Performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations. Americans with Disabilities Act Compliance: York County is an Equal Opportunity Employer. ADA requires the County to provide reasonable accommodation to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management. Standard Clauses: May be required to work nights, weekends, holidays, and emergencies (man-made or natural) to meet the business needs of the County. This job description is not designed to cover or contain a comprehensive listing of essential functions and responsibilities that are required of an employee for this job. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Essential Safety Functions: It is the responsibility of each employee to comply with established policies, procedures and safe work practices. Each employee must follow safety training and instructions provided by their supervisor. Each employee must also properly wear and maintain all personal protective equipment required for their job. Finally, each employee must immediately report any unsafe work practices or unsafe conditions as well as any on-the-job injury or illnesses. Every manager/supervisor is responsible for enforcing all safety rules and regulations. In addition, they are responsible for ensuring that a safe work environment is maintained, safe work practices are followed, and employees are properly trained. Full-time employees are allowed to participate in group medical, dental, vision, life and disability insurance programs offered by York County Government. If employees elect to secure dependent coverage, the employee should pay the additional costs for such coverage. All statements of insurance coverage are subject to the terms, conditions, restrictions and other eligibility requirements that are set forth in various insurance plan documents. Our full-time benefits through PEBA (South Carolina Retirement Systems and State Health Plan) include health insurance, prescription benefits, dental, vision, life insurance, MoneyPlus, Health Savings Accounts, retirement (Membership in the South Carolina Retirement System is mandatory for county employees), and deferred compensation.Making decisions about your insurance and retirement benefits can sometimes be complicated and difficult. The Navigating Your Benefits seriesprovides common-language explanations and can help you find your way in the world of your insurance and retirement benefits: Navigating Your Benefits | S.C. PEBA (sc.gov) Other full-time benefits include longevity allowance, annual leave, sick leave, holiday pay, Sick Leave Bank, wellness benefits, Employee Assistance Program, etc. Please contact Human Resources at Human.Resources@yorkcountygov.com if you would like more information. Longevity Allowance Full-time regular county employees, elected officials, appointed officials, and judges with ten or more years of full time continuous governmental service are eligible to receive a monthly longevity allowance in addition to their regular compensation. Continuous service transferred from employment with another county, municipality, state or a political entity created by the State may contribute toward eligibility for the longevity allowance. Longevity allowances are paid according to the following schedule. Longevity Allowance Years of Continuous Service Monthly Longevity Amount 10-14 Years $20.00 15-19 Years $25.00 20-24 Years $30.00 25-29 Years $35.00 30-34 Years $40.00 35-39 Years $45.00 40+ Years $50.00 Annual Leave Probationary and regular full-time county employees that work at least twenty (20) hours per week accrue annual leave with pay. Employees in their new hire six (6) month probationary period shall not be able to use annual leave until they become regular county employees. Employees who are separating from county service shall be paid for all accrued, unused annual leave up to 360 hours provided they give York County as the employer the proper notice as required. Employees in their six (6) month New Hire probationary period who are terminated or separated from employment shall not be paid for accrued annual leave. The maximum amount of annual leave carried into each calendar year is 360 hours. Earning Rate for Full-Time Employees Full-time employees with less than ten years of continuous service earn at the rate of eight hours of paid annual leave for each month of service during a twelve months period. Full-time employees with at least ten years, but less than twenty years of continuous service will earn at the rate of ten (10) hours of paid annual leave for each month of service during a twelve month period. Full-time employees with twenty or more years of service will earn at the rate of twelve (12) hours of paid annual leave for each month of service during a twelve (12) months period. Sick Leave Full-time county employees may be entitled to earn sick leave with pay. Employees may accrue up to 1,440 hours of sick leave. Upon termination of employment with the County, employees may not be reimbursed for any unused sick leave. When a paid holiday occurs while an employee is on sick leave with pay, the day may not be charged as sick leave. Earning Rate of Sick Leave Full time employees will earn eight hours of sick leave per month of service during a twelve month period. Paid Holiday’s The following days may be observed as paid holidays for York County Employees: January - December:3 Optional Holidays per Calendar Year January: New Year’s Day andMartin Luther King Day May: Memorial Day June: Juneteenth Day July: Independence Day September: Labor Day November: Veteran’s Day,Thanksgiving Day, andFriday after Thanksgiving December: Christmas Eve,Christmas Day Training: Quality training and educational programs are available at various times for county employees in order to support workforce development that is consistent with organizational objectives. Training topics may include driver training, CPR/first aid, communication, supervisor training, workplace violence, substance abuse, and various computer related classes. Closing Date/Time: 4/26/2024 5:00 PM Eastern
Mar 13, 2024
Full Time
About us York County is located in the Piedmont region, between the Broad River and the Catawba River. Its diverse landscape is home to family-friendly towns/cities, a progressive urban region and lakefront communities. We are excited that you want to join our team and recognize that our employees are the foundation for our success. Mission Statement - York County provides quality public services in an open, efficient, and responsive manner. Vision Statement - York County provides an environment where all citizens and businesses can thrive and succeed. About the Department: The Department of Public Safety Communications is the primary Public Safety Answering Point (PSAP) for York County. As the PSAP, we are staffed 24 hours a day to answer 9-1-1 emergency calls and dispatch police, fire or medical services to those we serve. We are fortunate to have state-of-the art equipment to provide our responders and those needing emergency assistance. The five divisions of Public Safety Communications work together to provide leadership, emergency information and communication technology as well as extensive training to our staff and public safety partners: 9-1-1 Addressing, Administration & Public Education, Technical Services & Radio Communications, Operations (Communications), and Operations Support (Training, Quality Assurance, Accreditation). The Department of Public Safety Communication is nationally accredited through the Commission on Accreditation for Law Enforcement. This accreditation requires annual audits of our policy and procedures, hiring and promotional processes to ensure we provide proofs of following policies and procedures. About our opportunity We invite you to apply to join our team as a full-time (40 hours per week), non-exempt Telecommunications Specialist I. The purpose of this position is to answer all E911 emergency and non-emergency calls for emergency services and public safety agencies in an appropriate and timely manner; to accurately analyze, prioritize, and dispatch emergency and non-emergency call for service for law enforcement, emergency medical services, fire, and various other public safety agencies; to provide callers with appropriate medical or safety instructions. Projected Hiring Range: $19.90 - $24.87 per hour. Salary is dependent on qualifications. Work Schedule: 6:00 PM - 6:00 AM or 6:00 AM - 6:00 PM, will be required to work twelve-hour shifts to include holiday and weekend shifts once training is complete. We are hiring multiple positions, and this posting will remain open until filled with review of applicants weekly and may close at any time when positions have been filled. Applicants should monitor email for next steps of the application process. If you wish to find out more about a career with York County Public Safety, call 803-329-0911 or email the following: Karen.McClure@yorkcountygov.com or Carlton.Carter@yorkcountygov.com You must be able to pass a background check and not convicted of a charge carrying one year or more and a drug screen. This position requires a polygraph and psychological during the interview process. Candidate will be required to attend the South Carolina Criminal Justice Academy in Columbia, South Carolina for basic training. Successful completion is mandatory. Telecommunications Specialist are paid their normal salary while attending. Duties and Responsibilities: Receives all E911 emergency, and non-emergency telephone calls for law enforcement, emergency medical services, fire service, coroner, fire marshal, emergency management, animal control, and other emergency services; provides appropriate lifesaving information and pre-arrival instructions to the caller to stabilize the situation until the arrival of emergency services. Prioritizes calls for service and calm callers. Provides crisis counseling support to callers to avert potential self-hazard, suicide, or hostage situations. Utilizes sophisticated status management technology to monitor, update, and control the location and movement of emergency units to ensure calls for service are prioritized and resources are efficiently managed to save lives, property, and maintain safety of responders. Utilizes state-of-the-art communications systems to maintain radio and data communications with responders to provide timely and accurate information. Ensures responders are provided with all pertinent information via radio and mobile data systems and maintain constant track of all field units to ensure their safety and tracking their activities such as traffic stops and property checks. Utilizes Computer Aided Dispatch systems, Geographic Information Systems (GIS), AVL, and other technology systems to accurately record and maintain information received from callers and emergency response personnel, determine location of emergencies, identifies potential hazards, prioritizes and manages resources, and ensures efficient handling of calls for service. Ensures all communications and PSAP operations are in compliance with and adhere to policies, procedures, protocols, standards, and applicable local, state, and federal laws. Ensures all calls for service are answered and dispatched in accordance with County, CALEA, and NFPA standards. Utilizes NCIC system to enter updates, maintain and retrieve law enforcement information, obtain criminal histories, driver’s license history, vehicle registration, and other requested records and information. Coordinates tracing and pinging of cellular phones with phone providers and law enforcement during life-threatening emergency situations. If necessary, conducts investigation to determine phone provider for subscriber. Monitors radio emergency activations by responders; acknowledge all activations and handle according to policy and procedure. Monitors weather warnings systems: track severe weather systems and take appropriate actions to ensure readiness for response and ensure protection of the citizens of the community; activates outdoor warning siren system and/or reverse call out notification systems. Receives incoming non-emergency and/or after-hours calls for various agencies such as Red Cross and Department of Social Services; determines appropriate actions and ensure appropriate notifications are made to each agency. Performs related work as assigned. About you Experience and Education: High School Diploma or GED equivalent. One (1) year of telecommunications experience or an equivalent combination of education, training and experience. Special Licenses and Certifications: On the job training will be provided to obtain the following: APCO Basic Telecommunicator APCO Fire APCO EMD SC Criminal Justice Academy E9-1-1 Certification CPR Certification NCIC Certification FEMA NIMS ICS 100 Certification FEMA NIMS ICS 200 Certification FEMA NIMS ICS 700 Certification, IS-5.A An introduction to Hazardous Materials, Annual Radiological Training, and National Crime Information Center Certification. Valid state driver’s license is preferred. Applicants with equivalent experience and/or education may be considered. Physical Demands / Work Environment / Disclaimer Physical Demands: Physical demands refer to the requirements for physical exertion and coordination of limb and body movement. Performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations. Americans with Disabilities Act Compliance: York County is an Equal Opportunity Employer. ADA requires the County to provide reasonable accommodation to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management. Standard Clauses: May be required to work nights, weekends, holidays, and emergencies (man-made or natural) to meet the business needs of the County. This job description is not designed to cover or contain a comprehensive listing of essential functions and responsibilities that are required of an employee for this job. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Essential Safety Functions: It is the responsibility of each employee to comply with established policies, procedures and safe work practices. Each employee must follow safety training and instructions provided by their supervisor. Each employee must also properly wear and maintain all personal protective equipment required for their job. Finally, each employee must immediately report any unsafe work practices or unsafe conditions as well as any on-the-job injury or illnesses. Every manager/supervisor is responsible for enforcing all safety rules and regulations. In addition, they are responsible for ensuring that a safe work environment is maintained, safe work practices are followed, and employees are properly trained. Full-time employees are allowed to participate in group medical, dental, vision, life and disability insurance programs offered by York County Government. If employees elect to secure dependent coverage, the employee should pay the additional costs for such coverage. All statements of insurance coverage are subject to the terms, conditions, restrictions and other eligibility requirements that are set forth in various insurance plan documents. Our full-time benefits through PEBA (South Carolina Retirement Systems and State Health Plan) include health insurance, prescription benefits, dental, vision, life insurance, MoneyPlus, Health Savings Accounts, retirement (Membership in the South Carolina Retirement System is mandatory for county employees), and deferred compensation.Making decisions about your insurance and retirement benefits can sometimes be complicated and difficult. The Navigating Your Benefits seriesprovides common-language explanations and can help you find your way in the world of your insurance and retirement benefits: Navigating Your Benefits | S.C. PEBA (sc.gov) Other full-time benefits include longevity allowance, annual leave, sick leave, holiday pay, Sick Leave Bank, wellness benefits, Employee Assistance Program, etc. Please contact Human Resources at Human.Resources@yorkcountygov.com if you would like more information. Longevity Allowance Full-time regular county employees, elected officials, appointed officials, and judges with ten or more years of full time continuous governmental service are eligible to receive a monthly longevity allowance in addition to their regular compensation. Continuous service transferred from employment with another county, municipality, state or a political entity created by the State may contribute toward eligibility for the longevity allowance. Longevity allowances are paid according to the following schedule. Longevity Allowance Years of Continuous Service Monthly Longevity Amount 10-14 Years $20.00 15-19 Years $25.00 20-24 Years $30.00 25-29 Years $35.00 30-34 Years $40.00 35-39 Years $45.00 40+ Years $50.00 Annual Leave Probationary and regular full-time county employees that work at least twenty (20) hours per week accrue annual leave with pay. Employees in their new hire six (6) month probationary period shall not be able to use annual leave until they become regular county employees. Employees who are separating from county service shall be paid for all accrued, unused annual leave up to 360 hours provided they give York County as the employer the proper notice as required. Employees in their six (6) month New Hire probationary period who are terminated or separated from employment shall not be paid for accrued annual leave. The maximum amount of annual leave carried into each calendar year is 360 hours. Earning Rate for Full-Time Employees Full-time employees with less than ten years of continuous service earn at the rate of eight hours of paid annual leave for each month of service during a twelve months period. Full-time employees with at least ten years, but less than twenty years of continuous service will earn at the rate of ten (10) hours of paid annual leave for each month of service during a twelve month period. Full-time employees with twenty or more years of service will earn at the rate of twelve (12) hours of paid annual leave for each month of service during a twelve (12) months period. Sick Leave Full-time county employees may be entitled to earn sick leave with pay. Employees may accrue up to 1,440 hours of sick leave. Upon termination of employment with the County, employees may not be reimbursed for any unused sick leave. When a paid holiday occurs while an employee is on sick leave with pay, the day may not be charged as sick leave. Earning Rate of Sick Leave Full time employees will earn eight hours of sick leave per month of service during a twelve month period. Paid Holiday’s The following days may be observed as paid holidays for York County Employees: January - December:3 Optional Holidays per Calendar Year January: New Year’s Day andMartin Luther King Day May: Memorial Day June: Juneteenth Day July: Independence Day September: Labor Day November: Veteran’s Day,Thanksgiving Day, andFriday after Thanksgiving December: Christmas Eve,Christmas Day Training: Quality training and educational programs are available at various times for county employees in order to support workforce development that is consistent with organizational objectives. Training topics may include driver training, CPR/first aid, communication, supervisor training, workplace violence, substance abuse, and various computer related classes. Closing Date/Time: 4/26/2024 5:00 PM Eastern
City of San Rafael, CA
San Rafael, CA, United States
POLICE CALL TAKER & RECORDS SPECIALIST $5,253 - $6,704 per month (DOE/DOQ) Plus excellent benefits APPLICATION DEADLINE: Apply by Friday, November 18, 2022 for first consideration THE CITY is focused on enhancing our community members' quality of life through well-designed services and a positive workplace culture. San Rafael is the economic and cultural heart of Marin County, and its high quality of life is centered on its commercial districts, engaged neighborhoods, active lifestyle, and natural environment. San Rafael (population 61,000) is a full-service city with a city council/city manager form of government with 12 departments, more than 400 employees, and an annual budget of $120 million. The City's vision is to be a vibrant economic and cultural center reflective of its diversity. The City Council is engaged and seeks to strengthen the urban and commercial areas as well as sustain the beautiful natural environment. San Rafael's Organizational culture framework is an initiative called "Together San Rafael." City employees are our greatest asset, and we seek talented individuals with diverse backgrounds who are creative, curious, and excited about a challenge. We are a results-driven team focused on the needs of community members. The Together San Rafael initiative is focused on modernizing City services and increasing the engagement of employees. This initiative recognizes the interconnectedness of the customer and employee experience. THE POSITION: The City of San Rafael Police Department is recruiting for a full-time, Police Call Taker & Records Specialist. This position routinely takes all non-emergency calls for service both over the telephone and in person at the police department counter; provides information and assistance to the public both over the telephone and in person; processes, maintains, and disseminates all police reports and a wide variety of confidential police reports and a wide variety of confidential police department records. This position is a journey level specialized police civilian classification and performs all duties required to effectively dispatch police services. This position performs the following essential job duties: (including but not limited to the following): Answers and evaluates all non-emergency calls for service and responds to each individual call with appropriate action and may be required to take some emergency calls for service. Enters information into the CAD system about calls for service including type, location, nature and description of the event; researches, interprets, and applies the appropriate law, code, or statute to all police records related issues. Evaluates and handles all in-person requests for service at the front counter of the police department and responds to each request with appropriate action, including advice, information, referrals, assistance with counter reports, and taking of supplemental reports. Provides callers and walk-in customers with assistance, information, or referral on situations that they determine not to be police-related; serves as a conduit of information from the police department to other public safety agencies and service providers. Operates a complex computerized records management system; processes and maintains a wide variety of police reports, documents, and records in both electronic and paper format; enters and retrieves information from other law enforcement data bases and resources. Maintains and ensures the integrity and security of all confidential police records and reports; provides for the appropriate release of information in accordance with all state laws governing confidentiality and the release of police records; researches, purges and seals records. Prepares mandated statistical and other reports for the State Department of Justice; prepares, codes, categorizes, tabulates, enters, and audits a variety of data, forms, and reports. Prepares both standardized and specialized letters, records, and reports; prepares releases for impounded and stored vehicles and criminal record clearances. Collects fees, posts and balances monies. Orders and maintains office supplies; delivers reports to other agencies; may be asked to perform matron duties. Performs related duties as required. To be eligible for this position, you must have knowledge of/ability to: Modern police methods and procedures. Statutory and case laws and ordinances related to evidence, property, and records. City and Department policies and procedures. State and Federal regulations regarding records retention, distribution, and destruction. Information technology, personal computers and related software applications. Communicate effectively both verbally and in writing. Interpret and explain laws, rules, regulations and technical procedure manuals. Establish and maintain cooperative relationships with the public and fellow employees. Maintain confidentiality regarding sensitive information. Language/Mathematical/Reasoning Skills: Ability to read and interpret documents such as rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak to customers and groups of employees. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. EDUCATION and/or EXPERIENCE: High school diploma or general education degree (GED) One (1) to three (3) years related experience and/or training, OR Equivalent combination of education and experience Valid driver's license. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently exposed to video display and frequently works in inside environmental conditions. The employee occasionally works in evenings or weekends. The noise level in the work environment is usually quiet. APPLICATION AND SELECTION PROCESS: City of San Rafael application is required . Resumes do not substitute for the City application. Candidates should detail related education and experience on the application. The examination process may include the following: application appraisal and oral board interview examination. The passing point for the oral board examination final score will be 70%. Note: Prior to appointment, candidate must pass a pre-employment physical, background check, driving record, drug screen, and fingerprinting. To file an application, go to: www.calopps.org . Select "Member Agencies". Select "San Rafael". Follow this link to submit your application: https://www.calopps.org/san-rafael/job-20311225 Reasonable Accommodation : The City of San Rafael will make reasonable accommodations in the exam process to accommodate disabled applicants. If you have a disability for which you require an accommodation, please contact us at (415) 485-3474 before the test date. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Such accommodations must be requested by the applicant. Job Description URL: https://www.srpd.org/ Job PDF: Police Call Taker & Records Specialist Job Announcement.pdf Benefits The City of San Rafael offers an attractive compensation and benefits program. The salary range for this position is $5,253 - $6,704 per month, DOQ/DOE and a competitive benefits program including: Retirement:The City is a part of the Marin County Employee Retirement Association (MCERA) plan, which offers reciprocity between agencies in CalPERS (this is part of the 37 Act County System): Classic Employees (Tier 2 - hired on or after 7/1/2011) - 2% @ at 55 formula, average of three years of compensation. PEPRA employees- (hired after 1/1/13 or with 6-month break in service) are eligible for a 2% at 62 formula, average of three highest years of compensation. Health Insurance:Full flex cafeteria plan which can be applied to a health plan or converted to cash (Employee Only - $804.49; Employee+1 - $1,610.08 Employee+Family - $2,093.20; Waive Coverage $300.00) Life Insurance/Accidental Death & Dismemberment:$5,000 each Dental Insurance:Fully paid premiums for employee and eligible dependents Vision Insurance:Fully paid premium for employee - employee responsible for dependent cost if enrolled. Employee Assistance Program (EAP): Available to employee and family members 457 Deferred Comp: Participation is voluntary 125 Plan: Participation is voluntary Annual Leave:Vacation ranges from 10 to 25 days (depending on years of service) - 10 days per year for the first three years, 12 days of Sick Leave per year (1 day per month earned), 13 Holidays. Gym Reimbursement: Up to $600 per year ($50 per month) Uniform Allowance: $650 per year ($325 payable in July and December) Bi- Lingual Pay : Up to 10% - dependent upon level of fluency Social Security: The City of San Rafael does not contribute to social security Work Week: 40 hours per week/4-10 hour days Recruitment Contact Contact phone: (415)485-3474 Contact email: rhonda.castellucci@cityofsanrafael.org Closing Date/Time: Until filled
Apr 22, 2024
POLICE CALL TAKER & RECORDS SPECIALIST $5,253 - $6,704 per month (DOE/DOQ) Plus excellent benefits APPLICATION DEADLINE: Apply by Friday, November 18, 2022 for first consideration THE CITY is focused on enhancing our community members' quality of life through well-designed services and a positive workplace culture. San Rafael is the economic and cultural heart of Marin County, and its high quality of life is centered on its commercial districts, engaged neighborhoods, active lifestyle, and natural environment. San Rafael (population 61,000) is a full-service city with a city council/city manager form of government with 12 departments, more than 400 employees, and an annual budget of $120 million. The City's vision is to be a vibrant economic and cultural center reflective of its diversity. The City Council is engaged and seeks to strengthen the urban and commercial areas as well as sustain the beautiful natural environment. San Rafael's Organizational culture framework is an initiative called "Together San Rafael." City employees are our greatest asset, and we seek talented individuals with diverse backgrounds who are creative, curious, and excited about a challenge. We are a results-driven team focused on the needs of community members. The Together San Rafael initiative is focused on modernizing City services and increasing the engagement of employees. This initiative recognizes the interconnectedness of the customer and employee experience. THE POSITION: The City of San Rafael Police Department is recruiting for a full-time, Police Call Taker & Records Specialist. This position routinely takes all non-emergency calls for service both over the telephone and in person at the police department counter; provides information and assistance to the public both over the telephone and in person; processes, maintains, and disseminates all police reports and a wide variety of confidential police reports and a wide variety of confidential police department records. This position is a journey level specialized police civilian classification and performs all duties required to effectively dispatch police services. This position performs the following essential job duties: (including but not limited to the following): Answers and evaluates all non-emergency calls for service and responds to each individual call with appropriate action and may be required to take some emergency calls for service. Enters information into the CAD system about calls for service including type, location, nature and description of the event; researches, interprets, and applies the appropriate law, code, or statute to all police records related issues. Evaluates and handles all in-person requests for service at the front counter of the police department and responds to each request with appropriate action, including advice, information, referrals, assistance with counter reports, and taking of supplemental reports. Provides callers and walk-in customers with assistance, information, or referral on situations that they determine not to be police-related; serves as a conduit of information from the police department to other public safety agencies and service providers. Operates a complex computerized records management system; processes and maintains a wide variety of police reports, documents, and records in both electronic and paper format; enters and retrieves information from other law enforcement data bases and resources. Maintains and ensures the integrity and security of all confidential police records and reports; provides for the appropriate release of information in accordance with all state laws governing confidentiality and the release of police records; researches, purges and seals records. Prepares mandated statistical and other reports for the State Department of Justice; prepares, codes, categorizes, tabulates, enters, and audits a variety of data, forms, and reports. Prepares both standardized and specialized letters, records, and reports; prepares releases for impounded and stored vehicles and criminal record clearances. Collects fees, posts and balances monies. Orders and maintains office supplies; delivers reports to other agencies; may be asked to perform matron duties. Performs related duties as required. To be eligible for this position, you must have knowledge of/ability to: Modern police methods and procedures. Statutory and case laws and ordinances related to evidence, property, and records. City and Department policies and procedures. State and Federal regulations regarding records retention, distribution, and destruction. Information technology, personal computers and related software applications. Communicate effectively both verbally and in writing. Interpret and explain laws, rules, regulations and technical procedure manuals. Establish and maintain cooperative relationships with the public and fellow employees. Maintain confidentiality regarding sensitive information. Language/Mathematical/Reasoning Skills: Ability to read and interpret documents such as rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak to customers and groups of employees. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. EDUCATION and/or EXPERIENCE: High school diploma or general education degree (GED) One (1) to three (3) years related experience and/or training, OR Equivalent combination of education and experience Valid driver's license. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently exposed to video display and frequently works in inside environmental conditions. The employee occasionally works in evenings or weekends. The noise level in the work environment is usually quiet. APPLICATION AND SELECTION PROCESS: City of San Rafael application is required . Resumes do not substitute for the City application. Candidates should detail related education and experience on the application. The examination process may include the following: application appraisal and oral board interview examination. The passing point for the oral board examination final score will be 70%. Note: Prior to appointment, candidate must pass a pre-employment physical, background check, driving record, drug screen, and fingerprinting. To file an application, go to: www.calopps.org . Select "Member Agencies". Select "San Rafael". Follow this link to submit your application: https://www.calopps.org/san-rafael/job-20311225 Reasonable Accommodation : The City of San Rafael will make reasonable accommodations in the exam process to accommodate disabled applicants. If you have a disability for which you require an accommodation, please contact us at (415) 485-3474 before the test date. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Such accommodations must be requested by the applicant. Job Description URL: https://www.srpd.org/ Job PDF: Police Call Taker & Records Specialist Job Announcement.pdf Benefits The City of San Rafael offers an attractive compensation and benefits program. The salary range for this position is $5,253 - $6,704 per month, DOQ/DOE and a competitive benefits program including: Retirement:The City is a part of the Marin County Employee Retirement Association (MCERA) plan, which offers reciprocity between agencies in CalPERS (this is part of the 37 Act County System): Classic Employees (Tier 2 - hired on or after 7/1/2011) - 2% @ at 55 formula, average of three years of compensation. PEPRA employees- (hired after 1/1/13 or with 6-month break in service) are eligible for a 2% at 62 formula, average of three highest years of compensation. Health Insurance:Full flex cafeteria plan which can be applied to a health plan or converted to cash (Employee Only - $804.49; Employee+1 - $1,610.08 Employee+Family - $2,093.20; Waive Coverage $300.00) Life Insurance/Accidental Death & Dismemberment:$5,000 each Dental Insurance:Fully paid premiums for employee and eligible dependents Vision Insurance:Fully paid premium for employee - employee responsible for dependent cost if enrolled. Employee Assistance Program (EAP): Available to employee and family members 457 Deferred Comp: Participation is voluntary 125 Plan: Participation is voluntary Annual Leave:Vacation ranges from 10 to 25 days (depending on years of service) - 10 days per year for the first three years, 12 days of Sick Leave per year (1 day per month earned), 13 Holidays. Gym Reimbursement: Up to $600 per year ($50 per month) Uniform Allowance: $650 per year ($325 payable in July and December) Bi- Lingual Pay : Up to 10% - dependent upon level of fluency Social Security: The City of San Rafael does not contribute to social security Work Week: 40 hours per week/4-10 hour days Recruitment Contact Contact phone: (415)485-3474 Contact email: rhonda.castellucci@cityofsanrafael.org Closing Date/Time: Until filled
SAN RAMON VALLEY FIRE PROTECTION DISTRICT
San Ramon, California, United States
ABOUT THE POSITION ***This is a continuous recruitment*** Recruitment can close at any time. DEFINITION Under the general direction of the Deputy Chief of EMS the direct supervision of the District’s Interim EMS Division Chief, the EMS Specialist is responsible for supporting and assisting the District’s maintenance of EMS service quality through; periodic review of EMS field operations; needs analysis planning and implementation; facilitating compliance with District, Local EMS Agency (LEMSA), State (EMSA) and Federal reporting and standards of care requirements; including but not limited to: capturing and documenting system performance metrics; attending regular meetings with other EMS Division personnel and District staff, CQI stakeholders, and the District’s EMS Committee; supporting the maintenance of Continued Education (CE) units and managing the documentation of required EMS licensing and certifications for all District personnel; in conjunction with Human Resources and other stakeholders, developing, monitoring and evaluating EMS related performance metrics; developing and delivering the District’s American Heart Association and NAEMT required training programs and activities; as appropriate, supporting Suppression Division operations during large scale incidents; oversees all aspects of the EMS Division’s new hire academy and orientation process for Firefighter/Paramedics and Single- Role Paramedics; and performing other duties as assigned. SUPERVISION RECEIVED AND EXERCISED Receives general direction from the Deputy Chief of EMS and direct supervision of the Interim EMS Division Chief. There will be no direct reports assigned to the EMS Specialist. CLASS CHARACTERISTICS The EMS Specialist is a professional, non-safety position responsible for supporting and ensuring that the highest level of emergency care services are delivered by the District. The EMS Specialist will utilize a team/oriented approach to develop and maintain the skills, knowledge, and abilities of EMS personnel in a practical and appropriate manner. This person must also possess the ability to assist with EMS quality improvement, risk evaluation and overall EMS operational initiatives and duties. This is an exempt, non-represented and non-safety position. EXAMPLES OF ESSENTIAL FUNCTIONS The following duties are typical for this classification. Incumbents may not perform all the listed duties and/or may be required to perform additional or different duties from those set forth below, to address District needs and changing business practices. Assesses EMS training needs and requirements for development, delivery, and/or coordination of delivery. This will be accomplished through standard instructional techniques. Instruct and/or coordinate EMS Continuing Education (CE) courses and facilitates compliance with State CE Provider requirements as defined in California Code of Regulations (CCR), Title 22, Chapter 11, Article 6. Instruct, develop, and/or coordinate the development and delivery of the curriculum for the EMS Modules of the Recruit Firefighter Academy, Single-Role Paramedics, Reserve/Volunteer EMS training, and Contra Costa County EMS Training programs. Facilitate and provide administrative support to the District’s Paramedic Provisional Assignment Program, and assist with the development, training, and evaluation of Provisional Paramedic personnel. Instruct, develop, and/or coordinate required annual EMS training, such as Cal OSHA Blood- borne Pathogen and Infection control update training, and EMT-1 and Paramedic skills verification. In conjunction with the Deputy Chief of EMS, the Training Division Battalion Chief, and the EMS Coordinator, facilitate the placement of Paramedic Interns with Paramedic Preceptors, and act as a liaison between District Preceptors and the paramedic training institutions. Accompany Suppression crews to EMS incidents on a periodic basis to directly observe EMS field operations and to evaluate training, technique and equipment needs. Understand NEMSIS and CEMSIS centralized data in conjunction with Image Trend documentation and standards of care for continuous quality improvement and risk evaluation. Proficient in Target Solutions training management and CheckIT systems as a superuser. Facilitate the tracking and management of employees’ EMS certifications. Research and write reports, analyze data, and correspond with regulatory, governmental, and business entities as required. Assist in the development of EMS policies and procedures as required. Participate in establishing and updating standards of patient care, patient care documentation and District policies and procedures for the EMS Division. Perform other related EMS duties as directed. QUALIFICATIONS The EMS Specialist will need to possess the following skills, knowledge, and abilities: Knowledge and comprehension of: Various District and legally required accountability systems. Principles and practices in the development of EMS training processes. Principles and practices related to the instructional methods/delivery of effective employee education and training. Principles and practices of education and public speaking, including the planning, preparation, and evaluation of educational materials and outreach tools. Principles and practices of project management. Basic human anatomy and physiology, medical terminology, techniques, and established analytical processes used in the description and assessment of patient status. Contra Costa County Pre-Hospital Care Policies, and Field Treatment Guidelines. Contra Costa County EMS Administrative Policies. Contra Costa County Licensing and Accreditation Processes. County, state and federal laws, rules, and regulations. Appropriate District policies and procedures. Administrative methods and procedures including material and equipment procurement and acquisition. Ability to: Identify potential problems and/or issues and develop and recommend practical solutions for the Interim EMS Division Chief and EMS Coordinator. Facilitate compliance with District and legally required accountability systems to accommodate timely, consistent, complete, and effective documentation and reporting, as required. Evaluate EMS practices and conduct comparative analysis against industry standards and alternative and/or progressive practices. Observe EMS operations in a field setting, provide constructive verbal or written feedback in order to facilitate supportive employee development. Coordinate, deliver, and evaluate EMS education and training modules. Prepare clear, concise, and accurate written reports and curriculum plans. Represent the District in meetings with the public, and government bodies to promote the District’s EMS program goals. Proficient in data and information retrieval, analysis and planning, records management, status tracking, report and memo writing, time management, and the setting of priorities. Utilize well-developed communication skills, including presentation skills and ability to effectively facilitate training sessions, meetings, and projects. Utilize written skills, including exercising professional use of grammar. Utilize organizational skills with the ability to be flexible and to multi-task. Maintain strict confidentiality relating to compliance standards, patient medical records, employee performance documentation, and testing/evaluation processes. ABOUT THE DISTRICT The San Ramon Valley Fire Protection District is an independent Special District in Contra Costa County responsible for providing a high level of emergency and non-emergency services to the communities it serves. The District's service area encompasses approximately 155 square miles, serving the communities of Alamo, Blackhawk, Danville, Diablo, San Ramon, the southern boundary of Morgan Territory, and the Tassajara Valley. The communities are primarily residential, commercial, office park, and controlled manufacturing, along with wildland areas, protected by nine stations and one volunteer staffed station with 185 employees, and 56 volunteers. Financial oversight and strategic policy direction are provided by an elected 5-member Board of Directors. MINIMUM QUALIFICATIONS EXPERIENCE Five (5) years of full-time employment as an EMT-P. Minimum three (3) years of uninterrupted service within the last five (5) years, working within an EMS delivery organization. EDUCATION Possession of an Associate of Arts/Science Degree from an accredited college or university required; a Bachelor of Arts/Science Degree from an accredited college or university is desirable. CERTIFICATIONS/ACCREDITATION The following certificates are required at the time of appointment: American Heart Association (AHA) Health Care Provider Cardio-Pulmonary Resuscitation CPR AHA Advanced Cardiac Life Support (ACLS); AHA Pediatric Advanced Life Support (PALS) International Trauma Life Support (ITLS) or Pre-Hospital Trauma Life Support (PHTLS). Employees in this classification are required to keep these certifications current as a condition of employment and will remain compliant with all future requirements set forth by the District and/or county, state, and federal regulations. Within six (6) months of appointment, the incumbent will acquire AHA Instructor Certifications for Healthcare Provider Cardio-Pulmonary Resuscitation (CPR), Advanced Cardiac Life Support (ACLS), and Pediatric Advanced Life Support (PALS), in addition to instructor certification for Pre-Hospital Trauma Life Support (PHTLS). Within thirty (30) days of employment will attend the CCC EMS Orientation class and obtain accreditation status to function as an EMT-P in Contra Costa County. REQUIRED LICENSE Possession of a valid California State Paramedic license as an EMT-P with the State of California. Employees in this classification are required to maintain uninterrupted licensure as a condition of employment. Possession of a valid California Driver's License. Maintenance of a valid Class C California Driver's License, including the medical clearance, is required as a condition of employment. HIGHLY DESIRABLE QUALIFICATIONS Valid registered Nurse License Work Experience with EMS transport agency Work Experience with Fire Department or Fire District WORK SCHEDULE This position is an administrative assignment ,40-hour work week, Monday through Friday. Alternate schedules of either four (4) 10-hour days per week (4/10 schedule), or nine (9) 9-hour days over two (2) weeks (9/80 schedule) may be available and would require the approval of the Deputy Chief of EMS. Flexibility with schedule and occasional evening, weekend, and/or holiday work assignments may be necessary. PHYSICAL DEMANDS While performing the duties of this job, the employee is frequently required to use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand, walk, sit, or reach with hands and arms, climb or balance, stoop, kneel, crouch, crawl, jog or run. The employee must occasionally lift and/or move up to 70 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The employee must have the ability to: drive vehicles, operate a personal computer, read small print on documents and maps, detect subtle shades of color, hear, and speak well enough to communicate over the telephone, radio and in person. The employee must be physically fit enough to carry EMS equipment as needed, load and unload vehicles, and work outdoors in all types of weather conditions; and possess the stamina to perform administrative functions and meet physical and mental demands of the position. OTHER CHARACTERISTICS: Must be willing and have the ability to work such hours as are necessary to accomplish the job requirements. May be required to attend meetings, seminars, and conferences during or after scheduled work hours and regularly scheduled days off; travel out-of-town or out-of-state for several days at a time; consistently follow through with duties/assignments and work harmoniously with co-workers, the public, and superiors; wear approved uniform; wear appropriate personal protective clothing; report for work on a regular and consistent basis, and maintain an acceptable attendance record in accordance with District policies. APPLICATION PROCESS The information contained herein is subject to change and does not constitute either an expressed or implied contract or offer. Qualified candidates are encouraged to apply. Candidates must apply online through Government Jobs at: https://www.governmentjobs.com/careers/srvfire . The application and required certification documents must be completed and submitted together. Candidates considered for employment will be required to undergo an extensive background investigation, including polygraph, Team test, a psychological evaluation, a thorough medical examination and a pre-employment drug screening. In accordance with the Americans with Disabilities Act, should special accommodations be necessary at any stage of the selection process, please contact the Human Resources Division at (925) 838-5150. The San Ramon Valley Fire Protection District is an Equal Opportunity Employer. Paid compensation is supplemented with an excellent benefitspackage including: Hours: Flexible work schedule. Vacation : Accumulation rate increases with length of service. The initial rate is 10 hours per month. Sick Leave : Accumulated at the rate of 8 hours per month indefinitely during tenure of career. Pension benefits are provided by Contra Costa County Employees' Retirement Association (CCCERA).Eligibility and classificationinto the retirement system will be determined by CCCERA pursuant to the Public Employee's PensionReform Act (PEPRA) guidelines. Should reciprocity with CCCERA be established and entry classifiedas Classic, the retirement benefit will be 2% @ 55. Should entry into the retirement system beclassified as PEPRA, the retirement benefit will be 2.5% @ 67. Medical benefits are provided through CalPERS and include several PPO or HMO options. TheDistrict currently contributes 92% of monthly premiums for employee and dependent medical upto an established cap, and 100% for employee and dependent dental, vision, and EAP insurance, aswell as 100% for life insurance for the employee only. Click HERE for More Information on Benefits available for employees of the San Ramon Valley Fire Protection District
Mar 23, 2024
Full Time
ABOUT THE POSITION ***This is a continuous recruitment*** Recruitment can close at any time. DEFINITION Under the general direction of the Deputy Chief of EMS the direct supervision of the District’s Interim EMS Division Chief, the EMS Specialist is responsible for supporting and assisting the District’s maintenance of EMS service quality through; periodic review of EMS field operations; needs analysis planning and implementation; facilitating compliance with District, Local EMS Agency (LEMSA), State (EMSA) and Federal reporting and standards of care requirements; including but not limited to: capturing and documenting system performance metrics; attending regular meetings with other EMS Division personnel and District staff, CQI stakeholders, and the District’s EMS Committee; supporting the maintenance of Continued Education (CE) units and managing the documentation of required EMS licensing and certifications for all District personnel; in conjunction with Human Resources and other stakeholders, developing, monitoring and evaluating EMS related performance metrics; developing and delivering the District’s American Heart Association and NAEMT required training programs and activities; as appropriate, supporting Suppression Division operations during large scale incidents; oversees all aspects of the EMS Division’s new hire academy and orientation process for Firefighter/Paramedics and Single- Role Paramedics; and performing other duties as assigned. SUPERVISION RECEIVED AND EXERCISED Receives general direction from the Deputy Chief of EMS and direct supervision of the Interim EMS Division Chief. There will be no direct reports assigned to the EMS Specialist. CLASS CHARACTERISTICS The EMS Specialist is a professional, non-safety position responsible for supporting and ensuring that the highest level of emergency care services are delivered by the District. The EMS Specialist will utilize a team/oriented approach to develop and maintain the skills, knowledge, and abilities of EMS personnel in a practical and appropriate manner. This person must also possess the ability to assist with EMS quality improvement, risk evaluation and overall EMS operational initiatives and duties. This is an exempt, non-represented and non-safety position. EXAMPLES OF ESSENTIAL FUNCTIONS The following duties are typical for this classification. Incumbents may not perform all the listed duties and/or may be required to perform additional or different duties from those set forth below, to address District needs and changing business practices. Assesses EMS training needs and requirements for development, delivery, and/or coordination of delivery. This will be accomplished through standard instructional techniques. Instruct and/or coordinate EMS Continuing Education (CE) courses and facilitates compliance with State CE Provider requirements as defined in California Code of Regulations (CCR), Title 22, Chapter 11, Article 6. Instruct, develop, and/or coordinate the development and delivery of the curriculum for the EMS Modules of the Recruit Firefighter Academy, Single-Role Paramedics, Reserve/Volunteer EMS training, and Contra Costa County EMS Training programs. Facilitate and provide administrative support to the District’s Paramedic Provisional Assignment Program, and assist with the development, training, and evaluation of Provisional Paramedic personnel. Instruct, develop, and/or coordinate required annual EMS training, such as Cal OSHA Blood- borne Pathogen and Infection control update training, and EMT-1 and Paramedic skills verification. In conjunction with the Deputy Chief of EMS, the Training Division Battalion Chief, and the EMS Coordinator, facilitate the placement of Paramedic Interns with Paramedic Preceptors, and act as a liaison between District Preceptors and the paramedic training institutions. Accompany Suppression crews to EMS incidents on a periodic basis to directly observe EMS field operations and to evaluate training, technique and equipment needs. Understand NEMSIS and CEMSIS centralized data in conjunction with Image Trend documentation and standards of care for continuous quality improvement and risk evaluation. Proficient in Target Solutions training management and CheckIT systems as a superuser. Facilitate the tracking and management of employees’ EMS certifications. Research and write reports, analyze data, and correspond with regulatory, governmental, and business entities as required. Assist in the development of EMS policies and procedures as required. Participate in establishing and updating standards of patient care, patient care documentation and District policies and procedures for the EMS Division. Perform other related EMS duties as directed. QUALIFICATIONS The EMS Specialist will need to possess the following skills, knowledge, and abilities: Knowledge and comprehension of: Various District and legally required accountability systems. Principles and practices in the development of EMS training processes. Principles and practices related to the instructional methods/delivery of effective employee education and training. Principles and practices of education and public speaking, including the planning, preparation, and evaluation of educational materials and outreach tools. Principles and practices of project management. Basic human anatomy and physiology, medical terminology, techniques, and established analytical processes used in the description and assessment of patient status. Contra Costa County Pre-Hospital Care Policies, and Field Treatment Guidelines. Contra Costa County EMS Administrative Policies. Contra Costa County Licensing and Accreditation Processes. County, state and federal laws, rules, and regulations. Appropriate District policies and procedures. Administrative methods and procedures including material and equipment procurement and acquisition. Ability to: Identify potential problems and/or issues and develop and recommend practical solutions for the Interim EMS Division Chief and EMS Coordinator. Facilitate compliance with District and legally required accountability systems to accommodate timely, consistent, complete, and effective documentation and reporting, as required. Evaluate EMS practices and conduct comparative analysis against industry standards and alternative and/or progressive practices. Observe EMS operations in a field setting, provide constructive verbal or written feedback in order to facilitate supportive employee development. Coordinate, deliver, and evaluate EMS education and training modules. Prepare clear, concise, and accurate written reports and curriculum plans. Represent the District in meetings with the public, and government bodies to promote the District’s EMS program goals. Proficient in data and information retrieval, analysis and planning, records management, status tracking, report and memo writing, time management, and the setting of priorities. Utilize well-developed communication skills, including presentation skills and ability to effectively facilitate training sessions, meetings, and projects. Utilize written skills, including exercising professional use of grammar. Utilize organizational skills with the ability to be flexible and to multi-task. Maintain strict confidentiality relating to compliance standards, patient medical records, employee performance documentation, and testing/evaluation processes. ABOUT THE DISTRICT The San Ramon Valley Fire Protection District is an independent Special District in Contra Costa County responsible for providing a high level of emergency and non-emergency services to the communities it serves. The District's service area encompasses approximately 155 square miles, serving the communities of Alamo, Blackhawk, Danville, Diablo, San Ramon, the southern boundary of Morgan Territory, and the Tassajara Valley. The communities are primarily residential, commercial, office park, and controlled manufacturing, along with wildland areas, protected by nine stations and one volunteer staffed station with 185 employees, and 56 volunteers. Financial oversight and strategic policy direction are provided by an elected 5-member Board of Directors. MINIMUM QUALIFICATIONS EXPERIENCE Five (5) years of full-time employment as an EMT-P. Minimum three (3) years of uninterrupted service within the last five (5) years, working within an EMS delivery organization. EDUCATION Possession of an Associate of Arts/Science Degree from an accredited college or university required; a Bachelor of Arts/Science Degree from an accredited college or university is desirable. CERTIFICATIONS/ACCREDITATION The following certificates are required at the time of appointment: American Heart Association (AHA) Health Care Provider Cardio-Pulmonary Resuscitation CPR AHA Advanced Cardiac Life Support (ACLS); AHA Pediatric Advanced Life Support (PALS) International Trauma Life Support (ITLS) or Pre-Hospital Trauma Life Support (PHTLS). Employees in this classification are required to keep these certifications current as a condition of employment and will remain compliant with all future requirements set forth by the District and/or county, state, and federal regulations. Within six (6) months of appointment, the incumbent will acquire AHA Instructor Certifications for Healthcare Provider Cardio-Pulmonary Resuscitation (CPR), Advanced Cardiac Life Support (ACLS), and Pediatric Advanced Life Support (PALS), in addition to instructor certification for Pre-Hospital Trauma Life Support (PHTLS). Within thirty (30) days of employment will attend the CCC EMS Orientation class and obtain accreditation status to function as an EMT-P in Contra Costa County. REQUIRED LICENSE Possession of a valid California State Paramedic license as an EMT-P with the State of California. Employees in this classification are required to maintain uninterrupted licensure as a condition of employment. Possession of a valid California Driver's License. Maintenance of a valid Class C California Driver's License, including the medical clearance, is required as a condition of employment. HIGHLY DESIRABLE QUALIFICATIONS Valid registered Nurse License Work Experience with EMS transport agency Work Experience with Fire Department or Fire District WORK SCHEDULE This position is an administrative assignment ,40-hour work week, Monday through Friday. Alternate schedules of either four (4) 10-hour days per week (4/10 schedule), or nine (9) 9-hour days over two (2) weeks (9/80 schedule) may be available and would require the approval of the Deputy Chief of EMS. Flexibility with schedule and occasional evening, weekend, and/or holiday work assignments may be necessary. PHYSICAL DEMANDS While performing the duties of this job, the employee is frequently required to use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand, walk, sit, or reach with hands and arms, climb or balance, stoop, kneel, crouch, crawl, jog or run. The employee must occasionally lift and/or move up to 70 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The employee must have the ability to: drive vehicles, operate a personal computer, read small print on documents and maps, detect subtle shades of color, hear, and speak well enough to communicate over the telephone, radio and in person. The employee must be physically fit enough to carry EMS equipment as needed, load and unload vehicles, and work outdoors in all types of weather conditions; and possess the stamina to perform administrative functions and meet physical and mental demands of the position. OTHER CHARACTERISTICS: Must be willing and have the ability to work such hours as are necessary to accomplish the job requirements. May be required to attend meetings, seminars, and conferences during or after scheduled work hours and regularly scheduled days off; travel out-of-town or out-of-state for several days at a time; consistently follow through with duties/assignments and work harmoniously with co-workers, the public, and superiors; wear approved uniform; wear appropriate personal protective clothing; report for work on a regular and consistent basis, and maintain an acceptable attendance record in accordance with District policies. APPLICATION PROCESS The information contained herein is subject to change and does not constitute either an expressed or implied contract or offer. Qualified candidates are encouraged to apply. Candidates must apply online through Government Jobs at: https://www.governmentjobs.com/careers/srvfire . The application and required certification documents must be completed and submitted together. Candidates considered for employment will be required to undergo an extensive background investigation, including polygraph, Team test, a psychological evaluation, a thorough medical examination and a pre-employment drug screening. In accordance with the Americans with Disabilities Act, should special accommodations be necessary at any stage of the selection process, please contact the Human Resources Division at (925) 838-5150. The San Ramon Valley Fire Protection District is an Equal Opportunity Employer. Paid compensation is supplemented with an excellent benefitspackage including: Hours: Flexible work schedule. Vacation : Accumulation rate increases with length of service. The initial rate is 10 hours per month. Sick Leave : Accumulated at the rate of 8 hours per month indefinitely during tenure of career. Pension benefits are provided by Contra Costa County Employees' Retirement Association (CCCERA).Eligibility and classificationinto the retirement system will be determined by CCCERA pursuant to the Public Employee's PensionReform Act (PEPRA) guidelines. Should reciprocity with CCCERA be established and entry classifiedas Classic, the retirement benefit will be 2% @ 55. Should entry into the retirement system beclassified as PEPRA, the retirement benefit will be 2.5% @ 67. Medical benefits are provided through CalPERS and include several PPO or HMO options. TheDistrict currently contributes 92% of monthly premiums for employee and dependent medical upto an established cap, and 100% for employee and dependent dental, vision, and EAP insurance, aswell as 100% for life insurance for the employee only. Click HERE for More Information on Benefits available for employees of the San Ramon Valley Fire Protection District
PLACER COUNTY, CA
Auburn, California, United States
Introduction Are you passionate about protecting public health and the environment? Searching for a rewarding career working in the community and one-on-one with residents and businesses? Want an opportunity to work outside of an office in an area known for its natural beauty? If you have an interest in science, problem solving, and having a positive impact in the lives of others, working for Placer County Health and Human Services Department - Environmental Health Division might be right for you. We are actively seeking highly motivated individuals to join our skilled team of Registered Environmental Health Specialists. Under supervision, the Associate Registered Environmental Health Specialist performs scientific and professional level office and field work to ensure compliance with environmental laws and regulations. Staff will be assigned to one of the following programs: Consumer Protection: Ensures compliance with regulated food facilities, body art facilities, swimming pools, public drinking water systems, and campgrounds. Hazardous Materials (CUPA) and Solid Waste: Ensures compliance with laws and regulations pertaining to business facilities that handle hazardous material or hazardous waste, operate underground storage tanks, operate above ground storage tanks, emergency response to incidents involving hazardous chemical releases, and site mitigation. Conducts compliance inspections and supports solid waste disposal facilities and resource recovery and recycling programs, waste tire management, and nonhazardous waste recycling and management programs. Land Use and Water Use: Ensures compliance with state and local regulations pertaining to septic systems and water wells. This recruitment will remain open until filled. T o be included in the first round of application screening, submit your application by 5:00 PM on Tuesday, January 23, 2024. Following this date, applications will be screened on a bi-weekly basis until the positions are filled. POSITION INFORMATION The current vacancies are for positions based in the Auburn, CA office. The eligible list from this recruitment may also be used to fill future positions in the Auburn or Tahoe City, CA office. Tahoe Branch Assignment Premium - Employees permanently assigned to a position located in the North Lake Tahoe area qualify for the $1,000 per month Tahoe Branch Assignment Premium. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Professional benefits For more information regarding the benefits Placer County has to offer please visit Placer County's Human Resources website. DEFINITION To administer and enforce federal, state and local statutes, ordinances and regulations related to public health and sanitation; to encourage sound sanitary and environmental health practices; and to protect the environment and the public. DISTINGUISHING CHARACTERISTICS This is the second level class in the Registered Environmental Health Specialist series. This class is distinguished from the Assistant Registered Environmental Health Specialist by the assignment of more complex duties. Employees at this level receive only occasional instruction or assistance as new or unusual situations arise, are fully aware of the operating procedures and policies within the work unit and are often assigned special projects requiring advanced knowledge of statues, ordinances, and regulations related to public health and sanitation. Positions in this class are flexibly staffed and are normally filled by advancement from the Assistant level upon demonstration of competency and knowledge involving the administration and enforcement of statutes, ordinances, and regulations related to public health and sanitation. In some cases, depending on the complexity of duties and job performance, an employee may remain classified as an Assistant Registered Environmental Health Specialist indefinitely. The Associate Registered Environmental Health Specialist is distinguished from the Senior Registered Environmental Health Specialist in that the latter is an advanced journey level where incumbents perform the most complex and specialized work in environmental health and act in a lead capacity assigning, directing, and reviewing the work of an environmental health team. SUPERVISION RECEIVED AND EXERCISED Receives direction from the Supervising Environmental Health Specialist and may receive technical and functional supervision from the Senior Registered Environmental Health Specialist. May exercise technical and functional supervision over assigned technical, clerical, and less experienced professional staff. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Inspect and evaluate restaurants and other retail food establishments, public bathing, spa, and other recreational and institutional facilities that are of a more complex nature; provide food handling education and other relevant public health and sanitation information; and participate in state-mandated food recalls. Conduct plan checks of new or remodel construction plans for restaurant, pool and spa facilities, and hazardous materials storage and monitoring systems relative to regulatory compliance; investigate complaints about sewage and various public health nuisances; conduct epidemiological investigations; handle housing and vector complaints; and investigate food borne illnesses. Conduct site evaluations of proposed developments, including soils testing, to determine site capability for sewage disposal; evaluate submitted designs and proposed septic systems relative to site conditions; evaluate feasibility of proposed subdivisions and set conditions for approval; and recommend approval or denial of variances and appeals. Evaluate existing sewage disposal and water treatment installations and facilities for regulatory compliance; evaluate need for expansion or replacement of treatment systems; evaluate well sites and well construction for code compliance and acceptance as domestic water supply; and test and assess public drinking water potability. Conduct compliance inspections of public drinking water systems and evaluate laboratory testing data related to state and federal safe drinking water standards. Evaluate solid waste handling and disposal facilities; review and recommend approval of or note exceptions to engineering reports regarding construction, operation, monitoring, and closure/post closure maintenance and use; and respond to complaints and inquiries from the public regarding solid waste handling and disposal. Participate in environmental review process of assigned projects; identify and evaluate concerns regarding discretionary entitlement applications; process environmental assessment questionnaires and environmental impact reports; provide information regarding public health and sanitation issues involved in projects to proponents, the public, and public hearing bodies. Conduct site assessments as part of environmental review process; develop recommendations for approval or denial; make environmental health findings to County Planning Department and draft comments as opinion from Environmental Health Division; and represent the Division in public hearings as directed. Inspect and evaluate facilities that handle hazardous materials and hazardous wastes; review hazardous materials business plans for regulatory compliance; inspect above ground containers and underground storage tanks; and approve plans for and monitor underground storage tank removal and installation. Conduct investigations and assessments and respond to complaints involving issues of environmental health and sanitation; work with affected parties in resolution of problems and issues; prepare cases for referral to the District Attorney or conduct immediate enforcement actions; and coordinate with other County divisions and departments and other public agencies and jurisdictions to protect the public health. Provide information to the public regarding more complex environmental health and sanitation issues and respond to questions and inquiries in the office, by telephone, in person at field sites, or through educational presentations; prepare staff and regulatory reports and correspondences; and establish and maintains appropriate and accurate files and records. Provide collection and information services for household hazardous waste; respond to hazardous materials release/threatened release and provide technical assistance as part of an emergency response team; and respond to complaints or requests for service from public regarding hazardous materials/waste storage, use, or disposal in business, institutional, or private residential settings. Build and maintain positive working relationships with co-workers, other County employees, and the public using principles of good customer service. Perform related duties as assigned. WORKING CONDITIONS Work is performed in both an indoor office environment and in the field requiring travel to various locations throughout the County in a variety of outdoor weather conditions. MINIMUM QUALIFICATIONS It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below. A typical way to obtain the required knowledge and abilities would be: Experience: Two (2) years of responsible environmental health administration and enforcement experience performing duties similar to an Assistant Registered Environmental Health Specialist with Placer County. Training: Equivalent to a bachelor's degree from an accredited college or university with major course work in any of the biological or physical sciences, environmental health science, engineering, or a related field. Required License or Certificate: Possession of registration as an Environmental Health Specialist issued by the State of California Department of Public Health. Within six (6) months of assignment to hazardous materials enforcement, Certificate of Completion of Training of forty (40) Hour OSHA Hazardous Waste and Hazardous Materials Categorization, Advanced Class. May need to possess a valid driver’s license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles of environmental sanitation and the sanitation sciences. Public health methods and procedures used in inspection and correction of unsanitary conditions and in prevention and control of diseases. Sanitation provisions of the California Health and Safety Code. Physical and biological sciences, including biology, chemistry, physics, geology, hydrology, and soils science. Principles of higher mathematics, engineering, and hydraulics. Principles and practices of scientific research and statistical methodology. Computer software, including word processing, spreadsheet, data base, and various statistical analysis applications. Modern office procedures, methods, and computer equipment. Principles and practices of work safety. English usage, spelling, punctuation, and grammar. California Penal Code as related to public nuisances. Other pertinent statutes and regulations related to activities of the Environmental Health Division. Investigative techniques and principles of evidence. General concepts of civil and case law related to environmental health regulation. Agencies and resources involved in the field of environmental health. Operation, policies, and procedures of the Environmental Health Division. Ability to: Simultaneously conduct multiple inspections and investigations and accurately document findings and maintain appropriate records. On a continuous basis, know and understand all aspects of the job. Intermittently observe, identify, and analyze public health and sanitation problems and develop solutions; analyze work papers, reports, and special projects; identify and interpret technical and numerical information; interpret, enforce, and explain statutes, regulations, policies, and procedures; and maintain awareness of safety at all times. On a continuous basis, sit at desk or in vehicle for long periods of time; intermittently walk, stand, kneel, climb, bend, stoop, squat, crouch, twist, balance, crawl, feel, and reach while conducting field inspections and investigations, or making various tests; see to observe field conditions; differentiate colors on charts, maps, or identification shields, in soil or food, or as part of testing; hear to evaluate proper functioning of various kinds of equipment; use a telephone; write or use a keyboard to communicate; perform simple and power grasping, pushing, pulling, and fine manipulation; and lift moderate weight. Compile, analyze, and evaluate technical information and prepare recommendations regarding further action. Perform mathematical computations and statistical analysis. Interpret plans, drawings, and specifications. Use various test sampling, monitoring, measuring, and laboratory supplies and equipment and specialized protective gear as needed. Work with various cultural and ethnic groups in a tactful and effective manner. Act quickly and calmly in emergency situations. Obtain information through interview and work firmly and courteously with the public. Analyze situations quickly and objectively and to determine proper course of action. Work unusual and prolonged work schedules in the event of an environmental or public health emergency. Use a computer, calculator, telephone, two-way radio, camera, facsimile machine, and photocopy machine. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. Independently apply public health concepts to daily situations. Independently assess degree of environmental health risk and take appropriate action. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. MISCELLANEOUS INFORMATION Length of Probation: All permanent appointments to this classification shall serve a probationary period of twelve (12) calendar months or two thousand eighty (2,080) hours, whichever is more. Bargaining Unit: Professional CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Closing Date/Time: Open Until Filled
Mar 07, 2024
Full Time
Introduction Are you passionate about protecting public health and the environment? Searching for a rewarding career working in the community and one-on-one with residents and businesses? Want an opportunity to work outside of an office in an area known for its natural beauty? If you have an interest in science, problem solving, and having a positive impact in the lives of others, working for Placer County Health and Human Services Department - Environmental Health Division might be right for you. We are actively seeking highly motivated individuals to join our skilled team of Registered Environmental Health Specialists. Under supervision, the Associate Registered Environmental Health Specialist performs scientific and professional level office and field work to ensure compliance with environmental laws and regulations. Staff will be assigned to one of the following programs: Consumer Protection: Ensures compliance with regulated food facilities, body art facilities, swimming pools, public drinking water systems, and campgrounds. Hazardous Materials (CUPA) and Solid Waste: Ensures compliance with laws and regulations pertaining to business facilities that handle hazardous material or hazardous waste, operate underground storage tanks, operate above ground storage tanks, emergency response to incidents involving hazardous chemical releases, and site mitigation. Conducts compliance inspections and supports solid waste disposal facilities and resource recovery and recycling programs, waste tire management, and nonhazardous waste recycling and management programs. Land Use and Water Use: Ensures compliance with state and local regulations pertaining to septic systems and water wells. This recruitment will remain open until filled. T o be included in the first round of application screening, submit your application by 5:00 PM on Tuesday, January 23, 2024. Following this date, applications will be screened on a bi-weekly basis until the positions are filled. POSITION INFORMATION The current vacancies are for positions based in the Auburn, CA office. The eligible list from this recruitment may also be used to fill future positions in the Auburn or Tahoe City, CA office. Tahoe Branch Assignment Premium - Employees permanently assigned to a position located in the North Lake Tahoe area qualify for the $1,000 per month Tahoe Branch Assignment Premium. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Professional benefits For more information regarding the benefits Placer County has to offer please visit Placer County's Human Resources website. DEFINITION To administer and enforce federal, state and local statutes, ordinances and regulations related to public health and sanitation; to encourage sound sanitary and environmental health practices; and to protect the environment and the public. DISTINGUISHING CHARACTERISTICS This is the second level class in the Registered Environmental Health Specialist series. This class is distinguished from the Assistant Registered Environmental Health Specialist by the assignment of more complex duties. Employees at this level receive only occasional instruction or assistance as new or unusual situations arise, are fully aware of the operating procedures and policies within the work unit and are often assigned special projects requiring advanced knowledge of statues, ordinances, and regulations related to public health and sanitation. Positions in this class are flexibly staffed and are normally filled by advancement from the Assistant level upon demonstration of competency and knowledge involving the administration and enforcement of statutes, ordinances, and regulations related to public health and sanitation. In some cases, depending on the complexity of duties and job performance, an employee may remain classified as an Assistant Registered Environmental Health Specialist indefinitely. The Associate Registered Environmental Health Specialist is distinguished from the Senior Registered Environmental Health Specialist in that the latter is an advanced journey level where incumbents perform the most complex and specialized work in environmental health and act in a lead capacity assigning, directing, and reviewing the work of an environmental health team. SUPERVISION RECEIVED AND EXERCISED Receives direction from the Supervising Environmental Health Specialist and may receive technical and functional supervision from the Senior Registered Environmental Health Specialist. May exercise technical and functional supervision over assigned technical, clerical, and less experienced professional staff. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Inspect and evaluate restaurants and other retail food establishments, public bathing, spa, and other recreational and institutional facilities that are of a more complex nature; provide food handling education and other relevant public health and sanitation information; and participate in state-mandated food recalls. Conduct plan checks of new or remodel construction plans for restaurant, pool and spa facilities, and hazardous materials storage and monitoring systems relative to regulatory compliance; investigate complaints about sewage and various public health nuisances; conduct epidemiological investigations; handle housing and vector complaints; and investigate food borne illnesses. Conduct site evaluations of proposed developments, including soils testing, to determine site capability for sewage disposal; evaluate submitted designs and proposed septic systems relative to site conditions; evaluate feasibility of proposed subdivisions and set conditions for approval; and recommend approval or denial of variances and appeals. Evaluate existing sewage disposal and water treatment installations and facilities for regulatory compliance; evaluate need for expansion or replacement of treatment systems; evaluate well sites and well construction for code compliance and acceptance as domestic water supply; and test and assess public drinking water potability. Conduct compliance inspections of public drinking water systems and evaluate laboratory testing data related to state and federal safe drinking water standards. Evaluate solid waste handling and disposal facilities; review and recommend approval of or note exceptions to engineering reports regarding construction, operation, monitoring, and closure/post closure maintenance and use; and respond to complaints and inquiries from the public regarding solid waste handling and disposal. Participate in environmental review process of assigned projects; identify and evaluate concerns regarding discretionary entitlement applications; process environmental assessment questionnaires and environmental impact reports; provide information regarding public health and sanitation issues involved in projects to proponents, the public, and public hearing bodies. Conduct site assessments as part of environmental review process; develop recommendations for approval or denial; make environmental health findings to County Planning Department and draft comments as opinion from Environmental Health Division; and represent the Division in public hearings as directed. Inspect and evaluate facilities that handle hazardous materials and hazardous wastes; review hazardous materials business plans for regulatory compliance; inspect above ground containers and underground storage tanks; and approve plans for and monitor underground storage tank removal and installation. Conduct investigations and assessments and respond to complaints involving issues of environmental health and sanitation; work with affected parties in resolution of problems and issues; prepare cases for referral to the District Attorney or conduct immediate enforcement actions; and coordinate with other County divisions and departments and other public agencies and jurisdictions to protect the public health. Provide information to the public regarding more complex environmental health and sanitation issues and respond to questions and inquiries in the office, by telephone, in person at field sites, or through educational presentations; prepare staff and regulatory reports and correspondences; and establish and maintains appropriate and accurate files and records. Provide collection and information services for household hazardous waste; respond to hazardous materials release/threatened release and provide technical assistance as part of an emergency response team; and respond to complaints or requests for service from public regarding hazardous materials/waste storage, use, or disposal in business, institutional, or private residential settings. Build and maintain positive working relationships with co-workers, other County employees, and the public using principles of good customer service. Perform related duties as assigned. WORKING CONDITIONS Work is performed in both an indoor office environment and in the field requiring travel to various locations throughout the County in a variety of outdoor weather conditions. MINIMUM QUALIFICATIONS It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below. A typical way to obtain the required knowledge and abilities would be: Experience: Two (2) years of responsible environmental health administration and enforcement experience performing duties similar to an Assistant Registered Environmental Health Specialist with Placer County. Training: Equivalent to a bachelor's degree from an accredited college or university with major course work in any of the biological or physical sciences, environmental health science, engineering, or a related field. Required License or Certificate: Possession of registration as an Environmental Health Specialist issued by the State of California Department of Public Health. Within six (6) months of assignment to hazardous materials enforcement, Certificate of Completion of Training of forty (40) Hour OSHA Hazardous Waste and Hazardous Materials Categorization, Advanced Class. May need to possess a valid driver’s license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles of environmental sanitation and the sanitation sciences. Public health methods and procedures used in inspection and correction of unsanitary conditions and in prevention and control of diseases. Sanitation provisions of the California Health and Safety Code. Physical and biological sciences, including biology, chemistry, physics, geology, hydrology, and soils science. Principles of higher mathematics, engineering, and hydraulics. Principles and practices of scientific research and statistical methodology. Computer software, including word processing, spreadsheet, data base, and various statistical analysis applications. Modern office procedures, methods, and computer equipment. Principles and practices of work safety. English usage, spelling, punctuation, and grammar. California Penal Code as related to public nuisances. Other pertinent statutes and regulations related to activities of the Environmental Health Division. Investigative techniques and principles of evidence. General concepts of civil and case law related to environmental health regulation. Agencies and resources involved in the field of environmental health. Operation, policies, and procedures of the Environmental Health Division. Ability to: Simultaneously conduct multiple inspections and investigations and accurately document findings and maintain appropriate records. On a continuous basis, know and understand all aspects of the job. Intermittently observe, identify, and analyze public health and sanitation problems and develop solutions; analyze work papers, reports, and special projects; identify and interpret technical and numerical information; interpret, enforce, and explain statutes, regulations, policies, and procedures; and maintain awareness of safety at all times. On a continuous basis, sit at desk or in vehicle for long periods of time; intermittently walk, stand, kneel, climb, bend, stoop, squat, crouch, twist, balance, crawl, feel, and reach while conducting field inspections and investigations, or making various tests; see to observe field conditions; differentiate colors on charts, maps, or identification shields, in soil or food, or as part of testing; hear to evaluate proper functioning of various kinds of equipment; use a telephone; write or use a keyboard to communicate; perform simple and power grasping, pushing, pulling, and fine manipulation; and lift moderate weight. Compile, analyze, and evaluate technical information and prepare recommendations regarding further action. Perform mathematical computations and statistical analysis. Interpret plans, drawings, and specifications. Use various test sampling, monitoring, measuring, and laboratory supplies and equipment and specialized protective gear as needed. Work with various cultural and ethnic groups in a tactful and effective manner. Act quickly and calmly in emergency situations. Obtain information through interview and work firmly and courteously with the public. Analyze situations quickly and objectively and to determine proper course of action. Work unusual and prolonged work schedules in the event of an environmental or public health emergency. Use a computer, calculator, telephone, two-way radio, camera, facsimile machine, and photocopy machine. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. Independently apply public health concepts to daily situations. Independently assess degree of environmental health risk and take appropriate action. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. MISCELLANEOUS INFORMATION Length of Probation: All permanent appointments to this classification shall serve a probationary period of twelve (12) calendar months or two thousand eighty (2,080) hours, whichever is more. Bargaining Unit: Professional CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Closing Date/Time: Open Until Filled