CHARLESTON COUNTY, SC
Charleston, SC, United States
Description This position performs a variety of data entry and support in the creation, maintenance, and closing of case files for the Solicitor's Office; performs directly related work as required. HIRING HOURLY RANGE: $16.26 - $21.31 OPEN UNTIL FILLED - APPLICATION REVIEW BEGINS IMMEDIATELY, 4/30/2024. Duties and Responsibilities Duties: This employee will ensure the completeness, accuracy and timeliness of the case records process; prepares and open new cases in the proper database, ensures that all data entries are correct, and documents are process, data to include clients' personal information, police reports, and preliminary hearings requests, court dates, grand jury true bill date, court dates, bench warrant data, bond information, mugshots, multi-media files, etc.; prepares, types, logs, distributes, updates and audits various documents, list of jail cases, incident reports ensures completeness, accuracy and timeliness of all paper and computer case files; runs and creates various reports; researches new warrants to determine if client's files should be updated; answers telephone calls, receives and greets visitors to the office and provides information to or refers callers and visitors to appropriate personnel; performs criminal history and driving records checks, obtaining certified records of criminal convictions by utilizing state and local law enforcement data bases; processes warrants, police reports, pre-arraignments and roll call verification; acts as backup for other Case Management Specialists, Administrative Assistant I's, and Receptionist; ensures confidentiality in all phases of their daily duties; responds to questions and comments in a courteous and timely manner; keeps immediate supervisor and designated others full and accurately informed concerning work progress; may be designated to report to work during hazardous weather or emergency conditions. Thorough knowledge of modern office procedures, practices and equipment. Must be skilled in operating a personal computer using standard or customized software. Ability to exercise tact, discretion and sound judgement in addressing sensitive or confidential matters with accuracy and speed under the pressure of time-sensitive deadlines. Minimum Qualifications Minimum Education: High School diploma or GED, Associate's Degree in Secretarial Science or Criminal Justice preferred. Minimum Qualification: Two (2) or more years of experience in data entry in a law office; or any equivalent combination of experience and training which provides the knowledge, skills, and abilities necessary to perform the work.Closing Date/Time:
Mar 21, 2024
Full Time
Description This position performs a variety of data entry and support in the creation, maintenance, and closing of case files for the Solicitor's Office; performs directly related work as required. HIRING HOURLY RANGE: $16.26 - $21.31 OPEN UNTIL FILLED - APPLICATION REVIEW BEGINS IMMEDIATELY, 4/30/2024. Duties and Responsibilities Duties: This employee will ensure the completeness, accuracy and timeliness of the case records process; prepares and open new cases in the proper database, ensures that all data entries are correct, and documents are process, data to include clients' personal information, police reports, and preliminary hearings requests, court dates, grand jury true bill date, court dates, bench warrant data, bond information, mugshots, multi-media files, etc.; prepares, types, logs, distributes, updates and audits various documents, list of jail cases, incident reports ensures completeness, accuracy and timeliness of all paper and computer case files; runs and creates various reports; researches new warrants to determine if client's files should be updated; answers telephone calls, receives and greets visitors to the office and provides information to or refers callers and visitors to appropriate personnel; performs criminal history and driving records checks, obtaining certified records of criminal convictions by utilizing state and local law enforcement data bases; processes warrants, police reports, pre-arraignments and roll call verification; acts as backup for other Case Management Specialists, Administrative Assistant I's, and Receptionist; ensures confidentiality in all phases of their daily duties; responds to questions and comments in a courteous and timely manner; keeps immediate supervisor and designated others full and accurately informed concerning work progress; may be designated to report to work during hazardous weather or emergency conditions. Thorough knowledge of modern office procedures, practices and equipment. Must be skilled in operating a personal computer using standard or customized software. Ability to exercise tact, discretion and sound judgement in addressing sensitive or confidential matters with accuracy and speed under the pressure of time-sensitive deadlines. Minimum Qualifications Minimum Education: High School diploma or GED, Associate's Degree in Secretarial Science or Criminal Justice preferred. Minimum Qualification: Two (2) or more years of experience in data entry in a law office; or any equivalent combination of experience and training which provides the knowledge, skills, and abilities necessary to perform the work.Closing Date/Time:
MASSACHUSETTS TRIAL COURT
Wrentham, Massachusetts, United States
Title: Case Specialist - Wrentham District Court Pay Grade: Grade 7 Starting Pay: $44,865.27 Departmental Mission Statement: As a gateway to justice in the Commonwealth of Massachusetts, the District Court is dedicated to the administration of justice in a fair, impartial, and timely manner in accordance with the rule of law. In fulfilling this role, the District Court shall provide the communities it serves with an environment that is safe, accessible, and respectful to all. The District Court shall conduct its business with integrity, competence, and a commitment to excellence in order to promote public trust and confidence in the judicial system. District Court Organization Profile Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. • In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. • The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Supervision Received: Duties: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Case Specialist I Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher level series. • Performs all of the duties of the lower levels within this series as required. Job Competencies: Minimum Requirements: These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements: • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2024-07-17
Apr 19, 2024
Full Time
Title: Case Specialist - Wrentham District Court Pay Grade: Grade 7 Starting Pay: $44,865.27 Departmental Mission Statement: As a gateway to justice in the Commonwealth of Massachusetts, the District Court is dedicated to the administration of justice in a fair, impartial, and timely manner in accordance with the rule of law. In fulfilling this role, the District Court shall provide the communities it serves with an environment that is safe, accessible, and respectful to all. The District Court shall conduct its business with integrity, competence, and a commitment to excellence in order to promote public trust and confidence in the judicial system. District Court Organization Profile Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. • In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. • The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Supervision Received: Duties: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Case Specialist I Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher level series. • Performs all of the duties of the lower levels within this series as required. Job Competencies: Minimum Requirements: These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements: • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2024-07-17
MASSACHUSETTS TRIAL COURT
Worcester, Massachusetts, United States
Title: Case Specialist Series - Worcester Probate & Family Court Pay Grade: Grade 7-10 Starting Pay: $44,865.27 Departmental Mission Statement: The Probate and Family Court Department's mission is to deliver timely justice to the public by providing equal access to a fair, equitable, and efficient forum to solve family and probate legal matters and to help and protect all individuals, families, and children impartially and respectfully. PROBATE & FAMILY ORGANIZATIONAL PROFILE: Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. • In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. • The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Duties: Case Specialist I Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher level series. • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements: • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2024-07-17
Apr 18, 2024
Full Time
Title: Case Specialist Series - Worcester Probate & Family Court Pay Grade: Grade 7-10 Starting Pay: $44,865.27 Departmental Mission Statement: The Probate and Family Court Department's mission is to deliver timely justice to the public by providing equal access to a fair, equitable, and efficient forum to solve family and probate legal matters and to help and protect all individuals, families, and children impartially and respectfully. PROBATE & FAMILY ORGANIZATIONAL PROFILE: Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. • In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. • The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Duties: Case Specialist I Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher level series. • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements: • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2024-07-17
MASSACHUSETTS TRIAL COURT
Dedham, Massachusetts, United States
Title: Case Specialist - Norfolk County Juvenile Court Pay Grade: Grade 7 Starting Pay: $44,865.27 Departmental Mission Statement: It is the mission of the Juvenile Court to protect children from abuse and neglect and promote opportunities for children to reside in safe, stable, permanent family environments whenever possible, to strengthen families when their children are in need of services, to rehabilitate juveniles, to protect the public from delinquent and criminal activity while holding offenders accountable and addressing the harm suffered by the community and the victim, and to decide all cases fairly and impartially with dedication, integrity and professionalism Organizational Profile : https://www.mass.gov/orgs/juvenile-court Notes: This position requires travel to Norfolk County Juvenile Court locations, located in Dedham and Quincy. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6 Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. • In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. • The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS : This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Duties: Case Specialist I Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling, and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher level series. • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements : • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements : • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements : • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements : • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2024-07-17
Apr 11, 2024
Full Time
Title: Case Specialist - Norfolk County Juvenile Court Pay Grade: Grade 7 Starting Pay: $44,865.27 Departmental Mission Statement: It is the mission of the Juvenile Court to protect children from abuse and neglect and promote opportunities for children to reside in safe, stable, permanent family environments whenever possible, to strengthen families when their children are in need of services, to rehabilitate juveniles, to protect the public from delinquent and criminal activity while holding offenders accountable and addressing the harm suffered by the community and the victim, and to decide all cases fairly and impartially with dedication, integrity and professionalism Organizational Profile : https://www.mass.gov/orgs/juvenile-court Notes: This position requires travel to Norfolk County Juvenile Court locations, located in Dedham and Quincy. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6 Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. • In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. • The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS : This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Duties: Case Specialist I Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling, and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher level series. • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements : • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements : • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements : • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements : • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2024-07-17
MASSACHUSETTS TRIAL COURT
Lowell, Massachusetts, United States
Title: Case Specialist - Middlesex Superior Court Pay Grade: Grade 7 Starting Pay: $44,865.27 Departmental Mission Statement: The Superior Court, the trial court of general jurisdiction for the Commonwealth of Massachusetts, is committed to delivering high quality justice in a timely and fair manner in accordance with the rule of law. ORGANIZATIONAL PROFILE : https://www.mass.gov/orgs/superior-court Notes: Travel will be required between the Lowell and Woburn Court locations. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. • In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. • The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS : This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Duties: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Case Specialist I Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher level series. • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements : • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements : • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements : • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements : • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2024-07-17
Apr 10, 2024
Full Time
Title: Case Specialist - Middlesex Superior Court Pay Grade: Grade 7 Starting Pay: $44,865.27 Departmental Mission Statement: The Superior Court, the trial court of general jurisdiction for the Commonwealth of Massachusetts, is committed to delivering high quality justice in a timely and fair manner in accordance with the rule of law. ORGANIZATIONAL PROFILE : https://www.mass.gov/orgs/superior-court Notes: Travel will be required between the Lowell and Woburn Court locations. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. • In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. • The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS : This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Duties: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Case Specialist I Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher level series. • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements : • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements : • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements : • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements : • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2024-07-17
MASSACHUSETTS TRIAL COURT
New Bedford, Massachusetts, United States
Title: Case Specialist - New Bedford District Court Pay Grade: Grade 7 Starting Pay: $44,865.27 Departmental Mission Statement: As a gateway to justice in the Commonwealth of Massachusetts, the District Court is dedicated to the administration of justice in a fair, impartial, and timely manner in accordance with the rule of law. In fulfilling this role, the District Court shall provide the communities it serves with an environment that is safe, accessible, and respectful to all. The District Court shall conduct its business with integrity, competence, and a commitment to excellence in order to promote public trust and confidence in the judicial system. Organizational Profile : https://www.mass.gov/orgs/district-court Notes: Bachelor’s Degree from a four-year college or university preferredunless he or she has (1) some court experience (part time employment, internship, etc.) or (2) three years of relevant clerical experience (typing, filing, phone answering, receiving monies, processing payment etc. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. • In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. • The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS : This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Duties: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Case Specialist I Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling, and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher-level series. • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements : • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements : • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers, and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements : • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements : • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2024-07-17
Apr 08, 2024
Full Time
Title: Case Specialist - New Bedford District Court Pay Grade: Grade 7 Starting Pay: $44,865.27 Departmental Mission Statement: As a gateway to justice in the Commonwealth of Massachusetts, the District Court is dedicated to the administration of justice in a fair, impartial, and timely manner in accordance with the rule of law. In fulfilling this role, the District Court shall provide the communities it serves with an environment that is safe, accessible, and respectful to all. The District Court shall conduct its business with integrity, competence, and a commitment to excellence in order to promote public trust and confidence in the judicial system. Organizational Profile : https://www.mass.gov/orgs/district-court Notes: Bachelor’s Degree from a four-year college or university preferredunless he or she has (1) some court experience (part time employment, internship, etc.) or (2) three years of relevant clerical experience (typing, filing, phone answering, receiving monies, processing payment etc. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. • In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. • The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS : This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Duties: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Case Specialist I Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling, and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher-level series. • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements : • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements : • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers, and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements : • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements : • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2024-07-17
Cal State University (CSU) San Jose
1 Washington Street, San Jose, CA 95192, USA
Job Summary Under the general direction of the Director of Residential Life for University Housing Services (UHS), the Housing Behavioral Case Manager serves as a point for University Housing Services response to students experiencing varying degrees of need/support and/or distress. The incumbent is readily accessible and provides consultations for staff, students, and family members who are concerned about a distressed University Housing Services resident. The Housing Behavioral Case Manager serves as a primary resource for managing reports of behavioral concerns in the residence halls and apartments as well as responding to inquiries and providing appropriate follow-up. The position provides case management services to students with complex mental and physical health problems, cognitive disorders, and safety concerns that are reported to University Housing Services. Housing Behavioral Case management services include, but are not limited to: providing assessment, advocacy, resources and referrals as well as follow-up services for students that are experiencing significant physical, mental, psychological, and life management difficulties. The Housing Behavioral Case Manager supports students experiencing issues functioning in the university system, those with current and emerging mental, psychological, or physical health issues (including COVID support and oversight), and students experiencing issues adjusting to academic and social life. The Housing Behavioral Case Manager coordinates services and provides referrals to the appropriate resources on campus such as the Counseling and Psychological Services, Accessible Education Center, SJSU Cares, Guardian Scholars, Student Health and Wellness, Title IX and Student Conduct & Ethical Development. The Housing Behavioral Case Manager works towards minimizing the impact of mental illness or emotional distress on the safety, academic, and personal pursuits of students through effective referral and follow through. The Housing Behavioral Case Manager has significant responsibility for crisis management, administrative duties, communication within and outside the university, and other related activities with additional specific responsibility for managing behavioral cases, student advocacy, and training and outreach. The Housing Behavioral Case Manager works cooperatively with all UHS staff in support and implementation of the UHS and Residential Life Mission and Curriculum. The position requires political acumen as it interfaces with the Behavioral Intervention Team, Campus Legal Counsel, President’s Cabinet, students’ families, media, and other key stakeholders. Duties include providing information and training for the University Housing Services student and professional staff; fielding calls, emails, and referrals regarding concerning behaviors; meeting with students, coordinating responses and services for individuals; undertaking research on national best practices; and may be required to participate on other committees dealing with campus safety. The Housing Behavioral Case Manager works closely with key offices (Behavior Intervention Team, University Police, Counseling and Psychological Services, Student Conduct and Ethical Development, Title IX, Student Health and Wellness Center, and Accessible Education Center, SJSU Cares and Guardian Scholars/Foster Youth Programs) to identify and intervene as needed with students whose behavior suggests the need for support services. University Housing is responsible for the development and management of a comprehensive program for approximately 4,200 residents living in on campus facilities. The program includes the day-to-day operation of four residence halls housing 2,400 first year students and two apartment complexes housing 1,800 upper division students, graduate students, faculty, and staff. Key Responsibilities Communicates with the Director for Residential Life, Assistant Directors for Residential Life and Conduct Coordinator on an ongoing basis to track and resolve issues. Assists and supports Residential Life staff to manage behavioral concerns of individuals in personal crisis and/or other emergencies and coordinate appropriate follow up. Assesses residents’ ability to live in a residential environment. Triages individuals with behavioral concerns to facilitate and track referrals and follow up with individuals. Coordinates with other campus colleagues to track, assess, and refer students as appropriate. Provides reports tracking resident concerns, related conduct issues, behavioral patterns, and resolutions. Serves as a liaison for Housing residents, their families, and campus partners. Works and communicates with campus offices and community agencies to ensure appropriate support of the referred individuals as needed. Develops liaison relationships with other Student Affairs and University departments to coordinate efforts where appropriate. Responds as needed for crisis intervention, management and consultation with Residential Life Staff who are on call 24 hours a day. Develops and presents recommendations for improvement of established processes and practices; initiates and implements plans to execute changes. Establishes partnerships with Bay Area colleges and colleagues to foster professional development, networking, and benchmarking opportunities. Knowledge, Skills & Abilities Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community. Experience with crisis counseling and mental health interventions. Ability to advise and counsel students, faculty and staff, individually and in groups on complex student-related matters; ability to determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature. Ability to maintain confidentiality and appropriately handle sensitive communications with employees and external agencies. Demonstrated ability to lead individuals and projects in a team effort to accomplish institutional and divisional goals and objectives. Ability to carry out a variety of professionally complex assignments without detailed instructions. Strong oral and written communication skills. Must possess excellent customer service and public relations skills. Ability to compose and appropriately format correspondence and reports; knowledge of English grammar, business writing, punctuation and spelling. Demonstrated experience in operations and systems analysis, statistical and research methods, and ability to interpret and evaluate results to develop sound conclusions and recommend new or revised policies. Ability to take calls/referrals as required which may include evenings and weekends. Working knowledge of various software applications to include word processing, presentations, spreadsheets, and databases. A valid California driver’s license is required within three months of the date of hire for the operation of any vehicle required for this position. Ability to complete the Defensive Drivers Training Program provided by the State of California for CSU campuses. Required Qualifications Master’s Degree in Higher Education or related field and 3 years progressive experience in Residential Life 3 years progressive residence hall experience 3 years crisis management experience Experience in advising or counseling students, faculty and staff individually, or in a group regarding crisis and mental health concerns Experience with Title IX, mental health, disability laws, and student conduct administration Experience presenting workshops, trainings, etc. to students, faculty, and staff regarding sensitive behavioral concerns and the process and resources to address them Experience working with a large diverse population in an urban setting License A valid driver's license is required for this position. Out of state candidates selected for the position must obtain a State of California driver's license within 10 days of hire in accordance with the California Department of Motor Vehicles regulations. Once hired the employee must successfully complete the Defensive Driver Training Program provided by the State of California for California State University campuses. Preferred Qualifications Two years of experience working with students, faculty, and staff in behavioral case management in higher education Licensed Clinical Social Worker or Licensed Professional Clinical Counselor Experience working with a team or a group Experience creating statistical reports regarding various campus behaviors Compensation Classification: Administrator I Hiring Range: $6,296/month - $6,467/month CSU Hiring Range: $3,750/month - $11,146/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU requires faculty, staff, and students who are accessing campus facilities to be fully vaccinated against the COVID-19 virus (including all booster doses of an approved vaccine for which an individual is eligible per current CDC recommendations) or declare a medical or religious exemption from doing so. As a condition of employment, any candidates advanced in a currently open search process should be prepared to comply with this requirement as well as with other safety measures established on the campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Mar 06 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Job Summary Under the general direction of the Director of Residential Life for University Housing Services (UHS), the Housing Behavioral Case Manager serves as a point for University Housing Services response to students experiencing varying degrees of need/support and/or distress. The incumbent is readily accessible and provides consultations for staff, students, and family members who are concerned about a distressed University Housing Services resident. The Housing Behavioral Case Manager serves as a primary resource for managing reports of behavioral concerns in the residence halls and apartments as well as responding to inquiries and providing appropriate follow-up. The position provides case management services to students with complex mental and physical health problems, cognitive disorders, and safety concerns that are reported to University Housing Services. Housing Behavioral Case management services include, but are not limited to: providing assessment, advocacy, resources and referrals as well as follow-up services for students that are experiencing significant physical, mental, psychological, and life management difficulties. The Housing Behavioral Case Manager supports students experiencing issues functioning in the university system, those with current and emerging mental, psychological, or physical health issues (including COVID support and oversight), and students experiencing issues adjusting to academic and social life. The Housing Behavioral Case Manager coordinates services and provides referrals to the appropriate resources on campus such as the Counseling and Psychological Services, Accessible Education Center, SJSU Cares, Guardian Scholars, Student Health and Wellness, Title IX and Student Conduct & Ethical Development. The Housing Behavioral Case Manager works towards minimizing the impact of mental illness or emotional distress on the safety, academic, and personal pursuits of students through effective referral and follow through. The Housing Behavioral Case Manager has significant responsibility for crisis management, administrative duties, communication within and outside the university, and other related activities with additional specific responsibility for managing behavioral cases, student advocacy, and training and outreach. The Housing Behavioral Case Manager works cooperatively with all UHS staff in support and implementation of the UHS and Residential Life Mission and Curriculum. The position requires political acumen as it interfaces with the Behavioral Intervention Team, Campus Legal Counsel, President’s Cabinet, students’ families, media, and other key stakeholders. Duties include providing information and training for the University Housing Services student and professional staff; fielding calls, emails, and referrals regarding concerning behaviors; meeting with students, coordinating responses and services for individuals; undertaking research on national best practices; and may be required to participate on other committees dealing with campus safety. The Housing Behavioral Case Manager works closely with key offices (Behavior Intervention Team, University Police, Counseling and Psychological Services, Student Conduct and Ethical Development, Title IX, Student Health and Wellness Center, and Accessible Education Center, SJSU Cares and Guardian Scholars/Foster Youth Programs) to identify and intervene as needed with students whose behavior suggests the need for support services. University Housing is responsible for the development and management of a comprehensive program for approximately 4,200 residents living in on campus facilities. The program includes the day-to-day operation of four residence halls housing 2,400 first year students and two apartment complexes housing 1,800 upper division students, graduate students, faculty, and staff. Key Responsibilities Communicates with the Director for Residential Life, Assistant Directors for Residential Life and Conduct Coordinator on an ongoing basis to track and resolve issues. Assists and supports Residential Life staff to manage behavioral concerns of individuals in personal crisis and/or other emergencies and coordinate appropriate follow up. Assesses residents’ ability to live in a residential environment. Triages individuals with behavioral concerns to facilitate and track referrals and follow up with individuals. Coordinates with other campus colleagues to track, assess, and refer students as appropriate. Provides reports tracking resident concerns, related conduct issues, behavioral patterns, and resolutions. Serves as a liaison for Housing residents, their families, and campus partners. Works and communicates with campus offices and community agencies to ensure appropriate support of the referred individuals as needed. Develops liaison relationships with other Student Affairs and University departments to coordinate efforts where appropriate. Responds as needed for crisis intervention, management and consultation with Residential Life Staff who are on call 24 hours a day. Develops and presents recommendations for improvement of established processes and practices; initiates and implements plans to execute changes. Establishes partnerships with Bay Area colleges and colleagues to foster professional development, networking, and benchmarking opportunities. Knowledge, Skills & Abilities Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community. Experience with crisis counseling and mental health interventions. Ability to advise and counsel students, faculty and staff, individually and in groups on complex student-related matters; ability to determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature. Ability to maintain confidentiality and appropriately handle sensitive communications with employees and external agencies. Demonstrated ability to lead individuals and projects in a team effort to accomplish institutional and divisional goals and objectives. Ability to carry out a variety of professionally complex assignments without detailed instructions. Strong oral and written communication skills. Must possess excellent customer service and public relations skills. Ability to compose and appropriately format correspondence and reports; knowledge of English grammar, business writing, punctuation and spelling. Demonstrated experience in operations and systems analysis, statistical and research methods, and ability to interpret and evaluate results to develop sound conclusions and recommend new or revised policies. Ability to take calls/referrals as required which may include evenings and weekends. Working knowledge of various software applications to include word processing, presentations, spreadsheets, and databases. A valid California driver’s license is required within three months of the date of hire for the operation of any vehicle required for this position. Ability to complete the Defensive Drivers Training Program provided by the State of California for CSU campuses. Required Qualifications Master’s Degree in Higher Education or related field and 3 years progressive experience in Residential Life 3 years progressive residence hall experience 3 years crisis management experience Experience in advising or counseling students, faculty and staff individually, or in a group regarding crisis and mental health concerns Experience with Title IX, mental health, disability laws, and student conduct administration Experience presenting workshops, trainings, etc. to students, faculty, and staff regarding sensitive behavioral concerns and the process and resources to address them Experience working with a large diverse population in an urban setting License A valid driver's license is required for this position. Out of state candidates selected for the position must obtain a State of California driver's license within 10 days of hire in accordance with the California Department of Motor Vehicles regulations. Once hired the employee must successfully complete the Defensive Driver Training Program provided by the State of California for California State University campuses. Preferred Qualifications Two years of experience working with students, faculty, and staff in behavioral case management in higher education Licensed Clinical Social Worker or Licensed Professional Clinical Counselor Experience working with a team or a group Experience creating statistical reports regarding various campus behaviors Compensation Classification: Administrator I Hiring Range: $6,296/month - $6,467/month CSU Hiring Range: $3,750/month - $11,146/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU requires faculty, staff, and students who are accessing campus facilities to be fully vaccinated against the COVID-19 virus (including all booster doses of an approved vaccine for which an individual is eligible per current CDC recommendations) or declare a medical or religious exemption from doing so. As a condition of employment, any candidates advanced in a currently open search process should be prepared to comply with this requirement as well as with other safety measures established on the campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Mar 06 2024 Pacific Standard Time Applications close: Closing Date/Time:
Cal State University (CSU) San Marcos
333 S Twin Oaks Valley Rd, San Marcos, CA 92096, USA
Job Overview Under the general supervision of the Vice President for Student Affairs at California State University San Marcos (CSUSM), and in consultation with the Provost and Vice President for Finance and Administrative Services, the Assistant Vice President for Title IX and Discrimination, Harassment and Retaliation (Assistant Vice President or AVP) will be the senior administrator appointed by the campus president to coordinate compliance with Title IX; VAWA/Campus SaVE Act; and other state and federal laws prohibiting Discrimination, Harassment and Retaliation. The Assistant Vice President serves as the CSUSM Title IX Coordinator/Discrimination Harassment and Retaliation (DHR) Administrator as outlined in the CSU Policy Prohibiting Discrimination, Harassment, Sexual Misconduct, Sexual Exploitation, Dating Violence, Domestic Violence, Stalking, and Retaliation - CSU Systemwide Nondiscrimination Policy . Specific responsibilities of a CSU Title IX Coordinator are outlined in the CSU Nondiscrimination Policy, Attachment B , effective 1/1/22 or successor. The Title IX Coordinator is responsible for the coordination of training, prevention education, and communications. Further the Title IX Coordinator will oversee intervention into reports of policy violations including providing supportive resources and the administration of complaint procedures for Employees, Students and Third Parties in the areas of Sexual Discrimination, Sexual Harassment, Sexual Misconduct, Sexual Exploitation, Dating and Domestic Violence, and Stalking. The Title IX Coordinator has authority across all campus-based divisions and programs to monitor, supervise, oversee, and ensure implementation of the CSU Nondiscrimination Policy. Per the CSU Systemwide Nondiscrimination Policy . the DHR Administrator is defined as "DHR (Discrimination, Harassment, and Retaliation) Administrator means the Management Personnel Plan (MPP) Employee at each campus who is designated to administer this Nondiscrimination Policy and coordinate compliance with the laws prohibiting Discrimination, Harassment and Retaliation. The DHR Administrator may delegate tasks to one or more designees, provided that any designee shall be an MPP Employee or an external consultant, and the DHR Administrator retains overall responsibility and authority." While compliance is an essential responsibility of the position, the Assistant Vice President is an instrumental leader and collaborator to a safe, fair, respectful, and responsive campus culture. It is essential that the Assistant Vice President build and maintain positive rapport with student leaders, student activists, faculty, staff, and administrators with particular attention to the various employee bargaining unit representatives that will be involved in employee related cases. The Assistant Vice President serves as the senior investigator for all DHR matters, including Title IX. It is essential that the incumbent stay current with national and state legislation and developments as well as relevant case law in the areas of responsibility. The incumbent is also responsible for addressing recommendations on best practices as provided by oversight bodies at the state, system, or campus level. The incumbent must apply newly emerging principles to investigations and case management, often prior to the inclusion of such principles in revisions to systemwide policies and procedures (Executive Orders), to uphold rights of all involved parties and minimize litigation exposure of the campus. Position Summary Assistant Vice President for Title IX and Discrimination, Harassment and Retaliation (Administrator III) This is a full time, exempt position in the Management Personnel Plan (MPP). MPP positions serve at the pleasure of the President. This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 14 paid holidays are offered each year; 13 scheduled on specific days and a Personal Holiday that may be taken any time during the year. A comprehensive benefits summary for this position is available online by visiting our Benefits Portal . Application Process For full consideration, please click on the following link to apply: AVP Title IX and DHR - WittKieffer Executive Search Partner Salary Anticipated Hiring Salary Range: $12,500 - $15,000 per month CSU Classification Salary Range: $6,250 - $20,063 per month MPP: Salary is commensurate with the background and experience of the individual selected. California State University San Marcos A mid-size university located in San Diego's vibrant North County, we are dedicated to service, innovation, leadership and diversity. We have an attentive faculty and state-of-the-art facilities which offer our students hundreds of opportunities to learn, lead, play and serve. California State University San Marcos is a new kind of university, pushing the boundaries of innovation to prepare tomorrow's leaders, build stronger communities and solve pressing issues. Cutting-edge research meets hands-on application at our campus and in the real world. Supplemental Information CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/. Questions should be sent to the Office of Human Resources at hr@csusm.edu. Following a conditional offer of employment, satisfactory completion of a background check (including criminal records check) is required prior to beginning employment. Any offer of employment rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. This position is a "designated position" in the California State University's Conflict of Interest Code. The incumbent in this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. California State University San Marcos is an Affirmative Action/Equal Opportunity Employer that is strongly committed to promoting diversity in all areas of the campus community. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act or Clery Act Notification can be found at https://www.csusm.edu/clery/annualreports.html . California State University San Marcos is not a sponsoring agent for staff or management positions (i.e. H1-B visas). Positions are posted for a minimum of 14 days. Advertised: Nov 15 2023 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Job Overview Under the general supervision of the Vice President for Student Affairs at California State University San Marcos (CSUSM), and in consultation with the Provost and Vice President for Finance and Administrative Services, the Assistant Vice President for Title IX and Discrimination, Harassment and Retaliation (Assistant Vice President or AVP) will be the senior administrator appointed by the campus president to coordinate compliance with Title IX; VAWA/Campus SaVE Act; and other state and federal laws prohibiting Discrimination, Harassment and Retaliation. The Assistant Vice President serves as the CSUSM Title IX Coordinator/Discrimination Harassment and Retaliation (DHR) Administrator as outlined in the CSU Policy Prohibiting Discrimination, Harassment, Sexual Misconduct, Sexual Exploitation, Dating Violence, Domestic Violence, Stalking, and Retaliation - CSU Systemwide Nondiscrimination Policy . Specific responsibilities of a CSU Title IX Coordinator are outlined in the CSU Nondiscrimination Policy, Attachment B , effective 1/1/22 or successor. The Title IX Coordinator is responsible for the coordination of training, prevention education, and communications. Further the Title IX Coordinator will oversee intervention into reports of policy violations including providing supportive resources and the administration of complaint procedures for Employees, Students and Third Parties in the areas of Sexual Discrimination, Sexual Harassment, Sexual Misconduct, Sexual Exploitation, Dating and Domestic Violence, and Stalking. The Title IX Coordinator has authority across all campus-based divisions and programs to monitor, supervise, oversee, and ensure implementation of the CSU Nondiscrimination Policy. Per the CSU Systemwide Nondiscrimination Policy . the DHR Administrator is defined as "DHR (Discrimination, Harassment, and Retaliation) Administrator means the Management Personnel Plan (MPP) Employee at each campus who is designated to administer this Nondiscrimination Policy and coordinate compliance with the laws prohibiting Discrimination, Harassment and Retaliation. The DHR Administrator may delegate tasks to one or more designees, provided that any designee shall be an MPP Employee or an external consultant, and the DHR Administrator retains overall responsibility and authority." While compliance is an essential responsibility of the position, the Assistant Vice President is an instrumental leader and collaborator to a safe, fair, respectful, and responsive campus culture. It is essential that the Assistant Vice President build and maintain positive rapport with student leaders, student activists, faculty, staff, and administrators with particular attention to the various employee bargaining unit representatives that will be involved in employee related cases. The Assistant Vice President serves as the senior investigator for all DHR matters, including Title IX. It is essential that the incumbent stay current with national and state legislation and developments as well as relevant case law in the areas of responsibility. The incumbent is also responsible for addressing recommendations on best practices as provided by oversight bodies at the state, system, or campus level. The incumbent must apply newly emerging principles to investigations and case management, often prior to the inclusion of such principles in revisions to systemwide policies and procedures (Executive Orders), to uphold rights of all involved parties and minimize litigation exposure of the campus. Position Summary Assistant Vice President for Title IX and Discrimination, Harassment and Retaliation (Administrator III) This is a full time, exempt position in the Management Personnel Plan (MPP). MPP positions serve at the pleasure of the President. This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 14 paid holidays are offered each year; 13 scheduled on specific days and a Personal Holiday that may be taken any time during the year. A comprehensive benefits summary for this position is available online by visiting our Benefits Portal . Application Process For full consideration, please click on the following link to apply: AVP Title IX and DHR - WittKieffer Executive Search Partner Salary Anticipated Hiring Salary Range: $12,500 - $15,000 per month CSU Classification Salary Range: $6,250 - $20,063 per month MPP: Salary is commensurate with the background and experience of the individual selected. California State University San Marcos A mid-size university located in San Diego's vibrant North County, we are dedicated to service, innovation, leadership and diversity. We have an attentive faculty and state-of-the-art facilities which offer our students hundreds of opportunities to learn, lead, play and serve. California State University San Marcos is a new kind of university, pushing the boundaries of innovation to prepare tomorrow's leaders, build stronger communities and solve pressing issues. Cutting-edge research meets hands-on application at our campus and in the real world. Supplemental Information CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/. Questions should be sent to the Office of Human Resources at hr@csusm.edu. Following a conditional offer of employment, satisfactory completion of a background check (including criminal records check) is required prior to beginning employment. Any offer of employment rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. This position is a "designated position" in the California State University's Conflict of Interest Code. The incumbent in this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. California State University San Marcos is an Affirmative Action/Equal Opportunity Employer that is strongly committed to promoting diversity in all areas of the campus community. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act or Clery Act Notification can be found at https://www.csusm.edu/clery/annualreports.html . California State University San Marcos is not a sponsoring agent for staff or management positions (i.e. H1-B visas). Positions are posted for a minimum of 14 days. Advertised: Nov 15 2023 Pacific Standard Time Applications close: Closing Date/Time:
Kitsap County, WA
Port Orchard, Washington, United States
OVERVIEW The Kitsap County Prosecutor's Office has a duty to protect the safety of the people we serve by addressing criminal behavior through the criminal justice system. We have a duty to ensure the constitutional rights of defendants are not violated, as well as to ensure rights of victims are recognized. We also have statutory and constitutional duties to provide competent and timely legal services to our elected county officials as well as appointed county department heads. The Prosecutor's Office has an exciting opportunity for two Legal Assistants to join our team. Under the direction of the assigned supervisor, the incumbent will perform highly responsible office support and advanced administrative support work in the provision of legal services. For more information about the Kitsap County Prosecutor's Office visit: https://spf.kitsapgov.com/pros/Pages/default.aspx Interested candidates must upload a resume and cover letter explaining your interest in the position and qualifications. This position will be posted continuously until filled. A first review of applications will be done in the first week of January. QUALIFICATIONS FOR PERFORMANCE OF THE ESSENTIAL FUNCTIONS REQUIRED EDUCATION AND EXPERIENCE: Three years of clerical experience to include two years experience working as a legal secretary/ assistant, paralegal or legal clerical support; AND Accurate and proficient data entry and typing skills, and word processing experience using Microsoft Office OR Any equivalent combination of experience and education which provides the applicant with the desired skills, knowledge and ability required to perform the work (one year of college, business school or equivalent level course work from a college, university or school accredited by an agency recognized by the US Department of Education in basic legal practices or closely related field may be a substituted for up to one year of experience). PREFERRED EDUCATION, EXPERIENCE, OR QUALIFICATIONS: Previous work experience providing clerical support for either the prosecution or defense. Previous work experience working for a public (Government) entity. Completion of a legal assistant/secretary course. Criminal Conviction Standards: The successful incumbent will or may have access to a secured/confidential facility or computer system(s). As a result, Kitsap County will be conducting an extensive criminal background check by law enforcement agencies, which includes fingerprinting. Please review the following list of disqualifying crimes and negative actions to determine if you meet our standard for this position: https://www.dshs.wa.gov/ffa/disqualifying-list-crimes-and-negative-actions Required Licenses, Certificates, Examinations/Tests and Other Requirements Please note : The incumbent is responsible for obtaining and maintaining all of the following required licenses, certifications and other requirements. Prior to employment, the successful candidate must : Submit official transcripts from an accredited college or university or business school, if education is being used to meet the minimum qualifications. Pass a criminal history background check through law enforcement agencies. (This position requires a security clearance. A thorough background check through law enforcement agencies and previous employers will be conducted on all applicants based on information supplied on the application and supplemental questionnaire. Kitsap County reserves the right to independently determine the applicant's prior criminal conviction record within the last ten years.) Demonstrate ability to be bonded and ability to obtain notary license. PHYSICAL REQUIREMENTS AND WORKING ENVIRONMENT (The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Kitsap County provides reasonable accommodation to enable individuals with disabilities to perform the essential functions.) Requires exertion of force of 20 pounds occasionally and/or 10 pounds frequently to lift/carry/move objects, files, and other case material. Walking and short distances Reaching above and/or below shoulder Handling/grasping documents. Sitting and/or standing for extended periods of time, Clear speaking and adequate hearing sufficient to communicate effectively and respond appropriately in-person and/or on the telephone; Vision sufficient to read source materials and computer screen data. Repetitive motions for computer use. Requires exertion of force of 20 pounds occasionally, 10 pounds frequently, lift/carry/move objects, files/documents and other case material. May be required to lift/transport file boxes weighing up to 50 pounds, in which case assistance is available. Work is performed primarily in an office or courtroom environment. ILLUSTRATIVE EXAMPLE OF DUTIES In this role, you will have the opportunity to: Provide support and assistance to victims during the legal process to include: Notifying victims of hearings, court dates and resolutions; Providing information regarding the status of cases and explaining the criminal justice process; Attends court with victims; Assistance with completing their impact and restitution statements and contacting victims for their input regarding specialized court alternatives for defendants. Preparing, filing and issuing completed impact statements and restitution orders for pending court hearings. Tracking and obtaining certified copies of pre and post adjudication protective orders and providing to victims. Coordinating wraparound services for victims to include: information and assistance with applying for Crime Victim's Compensation; Assistance with registering for Vinelink and/or DOC victim services for defendant release notifications; Working with the community-based advocates to connect victims with appropriate services and coordinate victim support during their criminal justice participation. Provide post-adjudication victim support through appellate remands, Indeterminate Sentence Review Board (ISRB) hearings, Pardon and Clemency issues and Sexually Violent predatory hearings. Process post-adjudication property disposition notices. Grant related reporting activities to include: Running and analyzing reports from the case management system regarding grant-related positions activities and entering appropriate data into the InfoNet grant-reporting program for compliance with grant parameters. OTHER POSITION RELATED INFORMATION Who May Apply : This position is open to employees of the Prosecutor's Office. Applications will be screened for qualifications and completion of all the required materials and forms. The most competitive applicants may be contacted for further steps in the selection process, which may include testing for office and computer skills. This position is classified as eligible for overtime under the Fair Labor Standards Act (FLSA) This position is covered under a collective bargaining agreement with AFSCME Local 1308. Internal applicants should be aware that a change in union status or bargaining unit may impact your benefits and accruals. Please contact Human Resources if you have questions. Kitsap County is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please contact our Human Resources Office. This recruitment is being used to fill an existing open position, and may be used to fill future openings for up to six (6) months. Work hours for this position are Monday - Friday, 8 a.m. - 4:30 p.m. At Kitsap County, we strive to take care of our team! Our employees are the greatest asset of Kitsap County, and we take pride in offering a highly competitive compensation and benefits package to all eligible employees. County Paid Benefits Include: Medical - Kaiser Permanente (HMO) or Aetna (PPO) Dental -Delta Dental or Willamette Vision - VSP Flexible Spending Accounts (FSA) Life Insurance - Basic, Accidental Death and Dismemberment (AD&D), Voluntary Term Life Insurance (VTL) MetLife Long Term Disability Voya Voluntary Insurance Transportation incentives Employee Assistance Program Travel Assistance Program Wellness program https://spf.kitsapgov.com/hr/Pages/Wellness.aspx Benefits become effective on the first calendar day of the month following the month in which the employee is hired except if the employee's hire date is the first calendar day of the month, benefits begin on the day of hire. More information about employee benefits is available on the county's website at: https://spf.kitsapgov.com/hr/Pages/Benefits.aspx or the Kitsap County Digital Benefits Guide . *Voluntary benefit options also available at the employee's expense Retirement: Employees are covered under the PERS retirement plan provided through the Washington State Department of Retirement Systems and Social Security. Deferred Compensation (IRS Plan 457b): tax-deferred savings program Holidays 11 paid holidays and 2 additional floating holiday per year Vacation Leave New employees are credited with 48 hours of annual leave upon hire and will be begin accruing at the rate of 8 hours per month starting on their 7th month of employment. Employees may carry over 360 hours from one calendar year to the next. Annual leave accrual will increase upon tenure, as follows: Upon completion of 3 years: 15 days per year (10.00 hours per month) Upon completion of 5 years: 20 days per year (13.33 hours per month) Upon completion of 10 years: 25 days per year (16.67 hours per month) Sick Leave All new hires will be credited with 48 hours of sick leave upon hire and will begin accruing at the rate of 8 hours per month starting on their 7th month of employment. Employees may carry over 1200 hours from one calendar year to the next. ***Part-time employees benefit contributions and leave accruals will beprorated*** Additional compensation that you may be eligible for: Shift differential Overtime Stand by pay Call-back pay Current County Employees If you are transferring or promoting into this position you are responsible for reviewing these benefit changes; prior to accepting a position. In addition, it is your responsibility to notify the Auditor's Payroll Division of a change in union status. Union Membership This position is covered under AFSCME Local 1308 Courthouse Employees collective bargaining agreement. To view the bargaining agreement please visit our website: https://www.kitsapgov.com/hr/Pages/Collective-Bargaining-Agreements.aspx NOTE: This is a general overview of the benefits offered through employment with Kitsap County, and every effort has been made to ensure its accuracy. If any information on this document conflicts or is incorrect with the provisions of the Personnel Manual, applicable laws, policies, rules or official plan documents they will prevail. The Personnel Manual is available at: https://www.kitsapgov.com/hr/Pages/Personnel-Manual-2019.aspx
Mar 08, 2024
Full Time
OVERVIEW The Kitsap County Prosecutor's Office has a duty to protect the safety of the people we serve by addressing criminal behavior through the criminal justice system. We have a duty to ensure the constitutional rights of defendants are not violated, as well as to ensure rights of victims are recognized. We also have statutory and constitutional duties to provide competent and timely legal services to our elected county officials as well as appointed county department heads. The Prosecutor's Office has an exciting opportunity for two Legal Assistants to join our team. Under the direction of the assigned supervisor, the incumbent will perform highly responsible office support and advanced administrative support work in the provision of legal services. For more information about the Kitsap County Prosecutor's Office visit: https://spf.kitsapgov.com/pros/Pages/default.aspx Interested candidates must upload a resume and cover letter explaining your interest in the position and qualifications. This position will be posted continuously until filled. A first review of applications will be done in the first week of January. QUALIFICATIONS FOR PERFORMANCE OF THE ESSENTIAL FUNCTIONS REQUIRED EDUCATION AND EXPERIENCE: Three years of clerical experience to include two years experience working as a legal secretary/ assistant, paralegal or legal clerical support; AND Accurate and proficient data entry and typing skills, and word processing experience using Microsoft Office OR Any equivalent combination of experience and education which provides the applicant with the desired skills, knowledge and ability required to perform the work (one year of college, business school or equivalent level course work from a college, university or school accredited by an agency recognized by the US Department of Education in basic legal practices or closely related field may be a substituted for up to one year of experience). PREFERRED EDUCATION, EXPERIENCE, OR QUALIFICATIONS: Previous work experience providing clerical support for either the prosecution or defense. Previous work experience working for a public (Government) entity. Completion of a legal assistant/secretary course. Criminal Conviction Standards: The successful incumbent will or may have access to a secured/confidential facility or computer system(s). As a result, Kitsap County will be conducting an extensive criminal background check by law enforcement agencies, which includes fingerprinting. Please review the following list of disqualifying crimes and negative actions to determine if you meet our standard for this position: https://www.dshs.wa.gov/ffa/disqualifying-list-crimes-and-negative-actions Required Licenses, Certificates, Examinations/Tests and Other Requirements Please note : The incumbent is responsible for obtaining and maintaining all of the following required licenses, certifications and other requirements. Prior to employment, the successful candidate must : Submit official transcripts from an accredited college or university or business school, if education is being used to meet the minimum qualifications. Pass a criminal history background check through law enforcement agencies. (This position requires a security clearance. A thorough background check through law enforcement agencies and previous employers will be conducted on all applicants based on information supplied on the application and supplemental questionnaire. Kitsap County reserves the right to independently determine the applicant's prior criminal conviction record within the last ten years.) Demonstrate ability to be bonded and ability to obtain notary license. PHYSICAL REQUIREMENTS AND WORKING ENVIRONMENT (The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Kitsap County provides reasonable accommodation to enable individuals with disabilities to perform the essential functions.) Requires exertion of force of 20 pounds occasionally and/or 10 pounds frequently to lift/carry/move objects, files, and other case material. Walking and short distances Reaching above and/or below shoulder Handling/grasping documents. Sitting and/or standing for extended periods of time, Clear speaking and adequate hearing sufficient to communicate effectively and respond appropriately in-person and/or on the telephone; Vision sufficient to read source materials and computer screen data. Repetitive motions for computer use. Requires exertion of force of 20 pounds occasionally, 10 pounds frequently, lift/carry/move objects, files/documents and other case material. May be required to lift/transport file boxes weighing up to 50 pounds, in which case assistance is available. Work is performed primarily in an office or courtroom environment. ILLUSTRATIVE EXAMPLE OF DUTIES In this role, you will have the opportunity to: Provide support and assistance to victims during the legal process to include: Notifying victims of hearings, court dates and resolutions; Providing information regarding the status of cases and explaining the criminal justice process; Attends court with victims; Assistance with completing their impact and restitution statements and contacting victims for their input regarding specialized court alternatives for defendants. Preparing, filing and issuing completed impact statements and restitution orders for pending court hearings. Tracking and obtaining certified copies of pre and post adjudication protective orders and providing to victims. Coordinating wraparound services for victims to include: information and assistance with applying for Crime Victim's Compensation; Assistance with registering for Vinelink and/or DOC victim services for defendant release notifications; Working with the community-based advocates to connect victims with appropriate services and coordinate victim support during their criminal justice participation. Provide post-adjudication victim support through appellate remands, Indeterminate Sentence Review Board (ISRB) hearings, Pardon and Clemency issues and Sexually Violent predatory hearings. Process post-adjudication property disposition notices. Grant related reporting activities to include: Running and analyzing reports from the case management system regarding grant-related positions activities and entering appropriate data into the InfoNet grant-reporting program for compliance with grant parameters. OTHER POSITION RELATED INFORMATION Who May Apply : This position is open to employees of the Prosecutor's Office. Applications will be screened for qualifications and completion of all the required materials and forms. The most competitive applicants may be contacted for further steps in the selection process, which may include testing for office and computer skills. This position is classified as eligible for overtime under the Fair Labor Standards Act (FLSA) This position is covered under a collective bargaining agreement with AFSCME Local 1308. Internal applicants should be aware that a change in union status or bargaining unit may impact your benefits and accruals. Please contact Human Resources if you have questions. Kitsap County is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please contact our Human Resources Office. This recruitment is being used to fill an existing open position, and may be used to fill future openings for up to six (6) months. Work hours for this position are Monday - Friday, 8 a.m. - 4:30 p.m. At Kitsap County, we strive to take care of our team! Our employees are the greatest asset of Kitsap County, and we take pride in offering a highly competitive compensation and benefits package to all eligible employees. County Paid Benefits Include: Medical - Kaiser Permanente (HMO) or Aetna (PPO) Dental -Delta Dental or Willamette Vision - VSP Flexible Spending Accounts (FSA) Life Insurance - Basic, Accidental Death and Dismemberment (AD&D), Voluntary Term Life Insurance (VTL) MetLife Long Term Disability Voya Voluntary Insurance Transportation incentives Employee Assistance Program Travel Assistance Program Wellness program https://spf.kitsapgov.com/hr/Pages/Wellness.aspx Benefits become effective on the first calendar day of the month following the month in which the employee is hired except if the employee's hire date is the first calendar day of the month, benefits begin on the day of hire. More information about employee benefits is available on the county's website at: https://spf.kitsapgov.com/hr/Pages/Benefits.aspx or the Kitsap County Digital Benefits Guide . *Voluntary benefit options also available at the employee's expense Retirement: Employees are covered under the PERS retirement plan provided through the Washington State Department of Retirement Systems and Social Security. Deferred Compensation (IRS Plan 457b): tax-deferred savings program Holidays 11 paid holidays and 2 additional floating holiday per year Vacation Leave New employees are credited with 48 hours of annual leave upon hire and will be begin accruing at the rate of 8 hours per month starting on their 7th month of employment. Employees may carry over 360 hours from one calendar year to the next. Annual leave accrual will increase upon tenure, as follows: Upon completion of 3 years: 15 days per year (10.00 hours per month) Upon completion of 5 years: 20 days per year (13.33 hours per month) Upon completion of 10 years: 25 days per year (16.67 hours per month) Sick Leave All new hires will be credited with 48 hours of sick leave upon hire and will begin accruing at the rate of 8 hours per month starting on their 7th month of employment. Employees may carry over 1200 hours from one calendar year to the next. ***Part-time employees benefit contributions and leave accruals will beprorated*** Additional compensation that you may be eligible for: Shift differential Overtime Stand by pay Call-back pay Current County Employees If you are transferring or promoting into this position you are responsible for reviewing these benefit changes; prior to accepting a position. In addition, it is your responsibility to notify the Auditor's Payroll Division of a change in union status. Union Membership This position is covered under AFSCME Local 1308 Courthouse Employees collective bargaining agreement. To view the bargaining agreement please visit our website: https://www.kitsapgov.com/hr/Pages/Collective-Bargaining-Agreements.aspx NOTE: This is a general overview of the benefits offered through employment with Kitsap County, and every effort has been made to ensure its accuracy. If any information on this document conflicts or is incorrect with the provisions of the Personnel Manual, applicable laws, policies, rules or official plan documents they will prevail. The Personnel Manual is available at: https://www.kitsapgov.com/hr/Pages/Personnel-Manual-2019.aspx
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION MEDICAL ASSISTANT SALARY INFORMATION Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for the item listed below: Bilingual pay: Qualified employees who meet the criteria found ( page 12 ) shall receive an additional forty $0.40 cents per hour for all hours paid. Holiday Pay: Twelve (12) paid holidays per year. Education Reimbursement: Eligible employees are qualified for up to $10,000 per fiscal year of pre-approved educational reimbursement ( page 7 0 ) . The reimbursement program may also be used for related licensure or certifications, subject to approval. This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until 11:59p.m. (PST) on the day the County's needs are met. Applicants are encouraged to apply immediately. The eligible list established through this recruitment will be used to fill current and future Medical Assistant positions. This eligible list may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. HEALTH CARE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Mental Health and Recovery Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. THE DEPARTMENT Through assessment, policy development and assurance, Public Health Services provides a wide range of services aimed at reducing death and disability by reducing the transmission of communicable diseases, preventing and lessening the impact of chronic diseases, and ensuring healthy and safe environments. THE PROGRAMS Family Health Clinic (FHC) promotes the health and well-being of all infants, children, parents, and families in Orange County. Family Health includes the family health and dental clinics. The Family Health Clinic consists of the following services: Child Health : P hysical exams to eligible infants, children, and adolescents including treatment of minor illness. Family Planning : Reproductive Health services provided for eligible women and men including initiation and management of various methods of contraception, preventive services, health education, and counseling. Immunizations : I mmunizations are available for eligible infants, children, and adolescents. Seasonal Influenza (Flu) vaccine is available to eligible County residents. Immunizations for adults and travelers are available on a fee for service basis. Pulmonary Disease Services (PDS) Program has one full-service clinic in Santa Ana for TB screening, diagnosis and treatment. Orange County TB Control provides diagnosis, treatment and case management for residents with active TB disease. It provides screening services and treatment of latent TB infection (LTBI) for those who are at highest risk for progression from LTBI to active TB disease. 17th Street Testing, Treatment and Care (TTC) Clinic is a co-located Sexually Transmitted Diseases Clinic and a HIV Ambulatory Care Clinic. TTC provides high quality STD and HIV services including medical care, case management, HIV Pre-Exposure Prophylaxis (PrEP), HIV Post Exposure Prophylaxis (PEP), Rapid Antiretroviral Therapy (Rapid ART), AIDS Drug Assistance Program (ADAP), information & education on STD and HIV care, Ryan White eligibility screening, HIV partner services and treatment adherence. THE OPPORTUNITY Under the direct supervision of a clinician, nurse practitioner, or registered nurse, The Medical Assistant duties include, but are not limited to the following: Administers tests, treatments, medications/vaccines, TB skin tests, and performs venipuncture as prescribed by clinicians Explains and obtains necessary consents for treatments and care Organizes and maintains patient charts and electronic medical records Prepares patients for examination by taking vital signs, height and weight measurements; perform Snellen exams, hearing testing, pregnancy screening, and other data collection as needed Takes complete patient history including present illness, past medical history, and family and social history Reviews immunization records and utilizes the California Immunization Registry (CAIR) Prepares exam rooms Performs front office duties such as register patients, prepare charts, verify eligibility, schedule patient appointments, and other clerical duties as needed Candidates must attach to their application a current and valid Medical Assistant Certification by an institution or instructor authorized to provide Medical Assistant training pursuant to the standards established by the California Division of Licensing. This position also requires a valid certification as phlebotomist or certificate of completion of the course requirements for venipuncture and skin puncture and a valid CPR (Cardiopulmonary Resuscitation) - AHA healthcare provider card, by date of appointment. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will possess the following competencies: Professional and Technical Expertise Administering vaccinations, TB skin test, medication administration, and phlebotomy Knowledge of Child Health Disability and Prevention (CHDP) Program and/or Family Planning Access, Care, and Treatment (Family PACT) Program Understanding Health Insurance Portability and Accountability Act (HIPAA) guidelines to protect client's confidential and sensitive healthcare information Utilizing computer and Electronic Health Records (EHR) systems Interpersonal Skills Delivering quality client-centered care and services and advocate for clients Respecting background diversity when working with patient Effective interpersonal skills, including the ability to work collaboratively with patients and staff, maintain a calm demeanor during stressful encounters Oral and Written Communication Communicating effectively and clearly both verbally and in writing Reporting relevant medical information to nursing and medical staff efficiently Providing effective customer service when communicating in person or on the phone Self-Management | Personal Effectiveness Functioning independently and in accordance with established protocols Providing service in a fast-paced ambulatory care clinic Effective time management skills and strong organizational skills MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications for the Medical Assistant classification as well as the physical & mental requirements and the environmental conditions. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition. Veterans Employment Preference Policy (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Application Screening (Refer/Non-Refer): Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Application Appraisal | HR Review Rating (Weighted 100%): An Application Appraisal conducted by HRS will thoroughly screen and evaluate all application materials for job knowledge, competencies, and related experience described above. Only the most qualified applicants will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedures. Eligible List: Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination and boosting as follows: Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted in accordance with applicable state orders . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason) In addition, depending on assignment and COVID-19 Community Level, workers in certain high-risk settings may be required to wear masks regardless of vaccination status. The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Liza Butler at (714) 834-2069 or ebutler@ochca.com . EEO INFORMATION O range County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
CAREER DESCRIPTION MEDICAL ASSISTANT SALARY INFORMATION Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for the item listed below: Bilingual pay: Qualified employees who meet the criteria found ( page 12 ) shall receive an additional forty $0.40 cents per hour for all hours paid. Holiday Pay: Twelve (12) paid holidays per year. Education Reimbursement: Eligible employees are qualified for up to $10,000 per fiscal year of pre-approved educational reimbursement ( page 7 0 ) . The reimbursement program may also be used for related licensure or certifications, subject to approval. This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until 11:59p.m. (PST) on the day the County's needs are met. Applicants are encouraged to apply immediately. The eligible list established through this recruitment will be used to fill current and future Medical Assistant positions. This eligible list may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. HEALTH CARE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Mental Health and Recovery Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. THE DEPARTMENT Through assessment, policy development and assurance, Public Health Services provides a wide range of services aimed at reducing death and disability by reducing the transmission of communicable diseases, preventing and lessening the impact of chronic diseases, and ensuring healthy and safe environments. THE PROGRAMS Family Health Clinic (FHC) promotes the health and well-being of all infants, children, parents, and families in Orange County. Family Health includes the family health and dental clinics. The Family Health Clinic consists of the following services: Child Health : P hysical exams to eligible infants, children, and adolescents including treatment of minor illness. Family Planning : Reproductive Health services provided for eligible women and men including initiation and management of various methods of contraception, preventive services, health education, and counseling. Immunizations : I mmunizations are available for eligible infants, children, and adolescents. Seasonal Influenza (Flu) vaccine is available to eligible County residents. Immunizations for adults and travelers are available on a fee for service basis. Pulmonary Disease Services (PDS) Program has one full-service clinic in Santa Ana for TB screening, diagnosis and treatment. Orange County TB Control provides diagnosis, treatment and case management for residents with active TB disease. It provides screening services and treatment of latent TB infection (LTBI) for those who are at highest risk for progression from LTBI to active TB disease. 17th Street Testing, Treatment and Care (TTC) Clinic is a co-located Sexually Transmitted Diseases Clinic and a HIV Ambulatory Care Clinic. TTC provides high quality STD and HIV services including medical care, case management, HIV Pre-Exposure Prophylaxis (PrEP), HIV Post Exposure Prophylaxis (PEP), Rapid Antiretroviral Therapy (Rapid ART), AIDS Drug Assistance Program (ADAP), information & education on STD and HIV care, Ryan White eligibility screening, HIV partner services and treatment adherence. THE OPPORTUNITY Under the direct supervision of a clinician, nurse practitioner, or registered nurse, The Medical Assistant duties include, but are not limited to the following: Administers tests, treatments, medications/vaccines, TB skin tests, and performs venipuncture as prescribed by clinicians Explains and obtains necessary consents for treatments and care Organizes and maintains patient charts and electronic medical records Prepares patients for examination by taking vital signs, height and weight measurements; perform Snellen exams, hearing testing, pregnancy screening, and other data collection as needed Takes complete patient history including present illness, past medical history, and family and social history Reviews immunization records and utilizes the California Immunization Registry (CAIR) Prepares exam rooms Performs front office duties such as register patients, prepare charts, verify eligibility, schedule patient appointments, and other clerical duties as needed Candidates must attach to their application a current and valid Medical Assistant Certification by an institution or instructor authorized to provide Medical Assistant training pursuant to the standards established by the California Division of Licensing. This position also requires a valid certification as phlebotomist or certificate of completion of the course requirements for venipuncture and skin puncture and a valid CPR (Cardiopulmonary Resuscitation) - AHA healthcare provider card, by date of appointment. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will possess the following competencies: Professional and Technical Expertise Administering vaccinations, TB skin test, medication administration, and phlebotomy Knowledge of Child Health Disability and Prevention (CHDP) Program and/or Family Planning Access, Care, and Treatment (Family PACT) Program Understanding Health Insurance Portability and Accountability Act (HIPAA) guidelines to protect client's confidential and sensitive healthcare information Utilizing computer and Electronic Health Records (EHR) systems Interpersonal Skills Delivering quality client-centered care and services and advocate for clients Respecting background diversity when working with patient Effective interpersonal skills, including the ability to work collaboratively with patients and staff, maintain a calm demeanor during stressful encounters Oral and Written Communication Communicating effectively and clearly both verbally and in writing Reporting relevant medical information to nursing and medical staff efficiently Providing effective customer service when communicating in person or on the phone Self-Management | Personal Effectiveness Functioning independently and in accordance with established protocols Providing service in a fast-paced ambulatory care clinic Effective time management skills and strong organizational skills MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications for the Medical Assistant classification as well as the physical & mental requirements and the environmental conditions. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition. Veterans Employment Preference Policy (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Application Screening (Refer/Non-Refer): Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Application Appraisal | HR Review Rating (Weighted 100%): An Application Appraisal conducted by HRS will thoroughly screen and evaluate all application materials for job knowledge, competencies, and related experience described above. Only the most qualified applicants will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedures. Eligible List: Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination and boosting as follows: Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted in accordance with applicable state orders . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason) In addition, depending on assignment and COVID-19 Community Level, workers in certain high-risk settings may be required to wear masks regardless of vaccination status. The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Liza Butler at (714) 834-2069 or ebutler@ochca.com . EEO INFORMATION O range County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
State of Missouri
Chillicothe, Missouri, United States
Job Location: This position will be located at Include address, city, and any other important location details. The Department of Social Services partners with families and communities to protect children, rehabilitate youth and move families to self-sufficiency so that Missourians can lead safe, healthy and productive lives. Why you'll love this position: Are you passionate about helping people? Do you love working with children and families? Do you enjoy assisting people in difficult circumstances? The Department of Social Services - Children's Division cares for at-risk children and families by providing family preservation and reunification services, investigating allegations of abuse and neglect, and conducting foster care and adoption case management. If you want to be part of a great team working to make a difference, please come join us! What you'll do: Arrange, transport, and supervise visits between children placed in out of home care, their parents and siblings to promote and enhance the parent/child relationship. Maintain case file, correspondence and client confidential information in paper and electronic form. Write monthly reports of activities with clients, collateral contacts, client contact observations, client progress and functioning. Assist with conducting required monthly contacts including home visits to assess the needs and safety of the children and family. Notify caseworker in the event of crisis, safety concerns, negative change in behavior or other observations. Provide paraprofessional services coaching clients to foster a positive family unit that is in support of the family's case goals and plans. Offer instruction and guidance to parents on child development and child rearing techniques. Assist with activities of daily living that will include goal setting, planning and other related activities to manage a home and basic life skills. Provide support in the development of parenting skills, stress management, crisis management, and safety networks that can aid in the safety, permanency, and well-being of the children and family. Provide education for parents on how to access community resources. Conduct follow up contacts as directed. All you need for success: Minimum Qualifications Social Services Assistant (I) - High School Diploma or High School Equivalent and possession of a valid vehicle operator's license. Social Services Assistant (II) - High School Diploma or High School Equivalent ; and two or more years of professional experience with a public or private agency in the delivery of protective services and possession of a valid vehicle operator's license. OR An Associate's Degree (Substitutions allowed) and possession of a valid vehicle operator's license. (A combination of earned credit hours from an accredited college or university in the preferred fields such as social work, family and child development, special education, psychology, sociology, or related behavioral sciences and experience described may substitute for the stated qualifications. 30 credit hours are equivalent to 1 year of experience. Professional experience as described must be of a substantial period of time (over 50% of time)). (Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant) Preferred Qualifications Ability to travel throughout the State of Missouri as needed Availability to be in the "on call" rotation one weekend a month. More reasons to love this position: The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here . If you have questions about this position please contact: CD-HR@dss.mo.gov The State of Missouri is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Closing Date/Time: 2024-04-26
Apr 13, 2024
Full Time
Job Location: This position will be located at Include address, city, and any other important location details. The Department of Social Services partners with families and communities to protect children, rehabilitate youth and move families to self-sufficiency so that Missourians can lead safe, healthy and productive lives. Why you'll love this position: Are you passionate about helping people? Do you love working with children and families? Do you enjoy assisting people in difficult circumstances? The Department of Social Services - Children's Division cares for at-risk children and families by providing family preservation and reunification services, investigating allegations of abuse and neglect, and conducting foster care and adoption case management. If you want to be part of a great team working to make a difference, please come join us! What you'll do: Arrange, transport, and supervise visits between children placed in out of home care, their parents and siblings to promote and enhance the parent/child relationship. Maintain case file, correspondence and client confidential information in paper and electronic form. Write monthly reports of activities with clients, collateral contacts, client contact observations, client progress and functioning. Assist with conducting required monthly contacts including home visits to assess the needs and safety of the children and family. Notify caseworker in the event of crisis, safety concerns, negative change in behavior or other observations. Provide paraprofessional services coaching clients to foster a positive family unit that is in support of the family's case goals and plans. Offer instruction and guidance to parents on child development and child rearing techniques. Assist with activities of daily living that will include goal setting, planning and other related activities to manage a home and basic life skills. Provide support in the development of parenting skills, stress management, crisis management, and safety networks that can aid in the safety, permanency, and well-being of the children and family. Provide education for parents on how to access community resources. Conduct follow up contacts as directed. All you need for success: Minimum Qualifications Social Services Assistant (I) - High School Diploma or High School Equivalent and possession of a valid vehicle operator's license. Social Services Assistant (II) - High School Diploma or High School Equivalent ; and two or more years of professional experience with a public or private agency in the delivery of protective services and possession of a valid vehicle operator's license. OR An Associate's Degree (Substitutions allowed) and possession of a valid vehicle operator's license. (A combination of earned credit hours from an accredited college or university in the preferred fields such as social work, family and child development, special education, psychology, sociology, or related behavioral sciences and experience described may substitute for the stated qualifications. 30 credit hours are equivalent to 1 year of experience. Professional experience as described must be of a substantial period of time (over 50% of time)). (Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant) Preferred Qualifications Ability to travel throughout the State of Missouri as needed Availability to be in the "on call" rotation one weekend a month. More reasons to love this position: The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here . If you have questions about this position please contact: CD-HR@dss.mo.gov The State of Missouri is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Closing Date/Time: 2024-04-26
CITY OF ATLANTA, GA
Atlanta, Georgia, United States
At the City of Atlanta, we are passionate about building and improving our community. Our police officers, firefighters and building inspectors keep our citizens safe. Our Public Works staff keeps our City clean and helps maintain, build and improve our City’s infrastructure. Our City planners help envision and shape future City growth. Our Parks & Recreation professionals enhance our quality of life. Our engineers help keep our drinking water clean, the largest airport in the world (by passenger volume) operating and our buildings maintained. Along with the host of Finance, Procurement, and Human Resources professionals whose support is vital, we are the City of Atlanta! If you are seeking a meaningful role where you can make a real difference improving and growing our City, we welcome you to explore the job opportunities we have to offer. Posting Expires: Open Until Filled Salary: $75,000 - $103,000/annually General Description and Classification Standards The purpose of this position is to provide legal representation for indigent clients charged with city ordinance and misdemeanor traffic violations in the Atlanta Municipal Court. Primary duties include holistic representation that focuses both on the criminal allegations and any underlying human conditions that can drive unlawful behaviors. Attorneys work with an interdisciplinary team of advocates to identify issues such as addictions, mental illness, homelessness and unemployment in order to link clients with needed social services and civil/legal needs. Supervision Received Attorneys work in teams supervised by a senior attorney that consults with junior attorneys and guides the development of case strategy and case management plans. Essential Duties & Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned. • Thorough communications with the client, to include meetings to review facts of the case, explain the law, court process and options for addressing the case. Attorneys are required to identify all collateral consequences and inform each client of the impact. When underlying needs are identified, the attorney will insure linkage to community services through county, state and federal resources and non-profit service providers. Attorneys work with clients who are incarcerated and must be able to work in a jail environment on a daily basis. • Development of case management plans, to include identification of investigatory needs, motions and research needs, collateral legal and personal consequences and linkage to social services. The attorney is required to work within the interdisciplinary team, collaborating with investigators, social workers and client advocates to achieve zealous and comprehensive representation for all clients. • Attorneys represent clients in court on a daily basis, managing first appearance, reset cases, plea negotiations, alternative sentencing and treatment referrals, and bench trails. • Administrative tasks include documenting case files and maintaining a master calendar that reflects court dates and status of all cases assigned. Attorneys are required to provide daily docket details to data entry support staff for electronic case management and workload tracking. Attorneys are also required to track hours spent on each case. • Attorneys must develop expert knowledge of city ordinance violations and traffic misdemeanors. A command of both subject matters must be demonstrated within six months of employment. Knowledge, Skills & Abilities This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list. • Working knowledge of criminal law and procedure as demonstrated by education and experience • Excellent oral advocacy skills required • Excellent research and writing skills required • Experience with the following civil practice areas a plus: family law, real estate, estates and wills, social security and other public benefits, elder law, immigration • Experience in fields of mental health, drug addictions, homelessness, and unemployment desired • Dual degrees in social work and/or social work and psychology classes/training desired • Spanish speaking skills a plus • Ability to manage heavy client caseload in a demanding and challenging courtroom and jail environment • Ability to compile, organize, prepare and maintain an assortment of records, reports and information in an effective manner and according to departmental and/or governmental regulations. • Ability to use independent judgment in routine and non-routine situations. • Ability to utilize and understand computer applications and techniques as necessary in the completion of daily assignments. • Ability to plan, organize and prioritize daily assignments and work activities. • Ability to comprehend and apply regulations and procedures of the department. • Capable of working under stress related to duties that require constant attention to detail, tight deadlines and advocacy in the courtroom. Minimum Qualifications - Education and Experience Juris Doctorate required. Must be a member of the Georgia Bar Association. Preferred Education & Experience One to three 3 years of direct experience is preferred Licensures and Certifications Georgia license to practice law is required Essential Capabilities and Work Environment Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job. The City of Atlanta an Equal Opportunity Employer
Mar 08, 2024
Full Time
At the City of Atlanta, we are passionate about building and improving our community. Our police officers, firefighters and building inspectors keep our citizens safe. Our Public Works staff keeps our City clean and helps maintain, build and improve our City’s infrastructure. Our City planners help envision and shape future City growth. Our Parks & Recreation professionals enhance our quality of life. Our engineers help keep our drinking water clean, the largest airport in the world (by passenger volume) operating and our buildings maintained. Along with the host of Finance, Procurement, and Human Resources professionals whose support is vital, we are the City of Atlanta! If you are seeking a meaningful role where you can make a real difference improving and growing our City, we welcome you to explore the job opportunities we have to offer. Posting Expires: Open Until Filled Salary: $75,000 - $103,000/annually General Description and Classification Standards The purpose of this position is to provide legal representation for indigent clients charged with city ordinance and misdemeanor traffic violations in the Atlanta Municipal Court. Primary duties include holistic representation that focuses both on the criminal allegations and any underlying human conditions that can drive unlawful behaviors. Attorneys work with an interdisciplinary team of advocates to identify issues such as addictions, mental illness, homelessness and unemployment in order to link clients with needed social services and civil/legal needs. Supervision Received Attorneys work in teams supervised by a senior attorney that consults with junior attorneys and guides the development of case strategy and case management plans. Essential Duties & Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned. • Thorough communications with the client, to include meetings to review facts of the case, explain the law, court process and options for addressing the case. Attorneys are required to identify all collateral consequences and inform each client of the impact. When underlying needs are identified, the attorney will insure linkage to community services through county, state and federal resources and non-profit service providers. Attorneys work with clients who are incarcerated and must be able to work in a jail environment on a daily basis. • Development of case management plans, to include identification of investigatory needs, motions and research needs, collateral legal and personal consequences and linkage to social services. The attorney is required to work within the interdisciplinary team, collaborating with investigators, social workers and client advocates to achieve zealous and comprehensive representation for all clients. • Attorneys represent clients in court on a daily basis, managing first appearance, reset cases, plea negotiations, alternative sentencing and treatment referrals, and bench trails. • Administrative tasks include documenting case files and maintaining a master calendar that reflects court dates and status of all cases assigned. Attorneys are required to provide daily docket details to data entry support staff for electronic case management and workload tracking. Attorneys are also required to track hours spent on each case. • Attorneys must develop expert knowledge of city ordinance violations and traffic misdemeanors. A command of both subject matters must be demonstrated within six months of employment. Knowledge, Skills & Abilities This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list. • Working knowledge of criminal law and procedure as demonstrated by education and experience • Excellent oral advocacy skills required • Excellent research and writing skills required • Experience with the following civil practice areas a plus: family law, real estate, estates and wills, social security and other public benefits, elder law, immigration • Experience in fields of mental health, drug addictions, homelessness, and unemployment desired • Dual degrees in social work and/or social work and psychology classes/training desired • Spanish speaking skills a plus • Ability to manage heavy client caseload in a demanding and challenging courtroom and jail environment • Ability to compile, organize, prepare and maintain an assortment of records, reports and information in an effective manner and according to departmental and/or governmental regulations. • Ability to use independent judgment in routine and non-routine situations. • Ability to utilize and understand computer applications and techniques as necessary in the completion of daily assignments. • Ability to plan, organize and prioritize daily assignments and work activities. • Ability to comprehend and apply regulations and procedures of the department. • Capable of working under stress related to duties that require constant attention to detail, tight deadlines and advocacy in the courtroom. Minimum Qualifications - Education and Experience Juris Doctorate required. Must be a member of the Georgia Bar Association. Preferred Education & Experience One to three 3 years of direct experience is preferred Licensures and Certifications Georgia license to practice law is required Essential Capabilities and Work Environment Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job. The City of Atlanta an Equal Opportunity Employer
CITY OF ATLANTA, GA
Atlanta, Georgia, United States
At the City of Atlanta, we are passionate about building and improving our community. Our police officers, firefighters and building inspectors keep our citizens safe. Our Public Works staff keeps our City clean and helps maintain, build and improve our City’s infrastructure. Our City planners help envision and shape future City growth. Our Parks & Recreation professionals enhance our quality of life. Our engineers help keep our drinking water clean, the largest airport in the world (by passenger volume) operating and our buildings maintained. Along with the host of Finance, Procurement, and Human Resources professionals whose support is vital, we are the City of Atlanta! If you are seeking a meaningful role where you can make a real difference improving and growing our City, we welcome you to explore the job opportunities we have to offer. Posting Expires: Open Until Filled Salary: $75,000 - $103,000/annually General Description and Classification Standards The purpose of this position is to provide legal representation for indigent clients charged with city ordinance and misdemeanor traffic violations in the Atlanta Municipal Court. Primary duties include holistic representation that focuses both on the criminal allegations and any underlying human conditions that can drive unlawful behaviors. Attorneys work with an interdisciplinary team of advocates to identify issues such as addictions, mental illness, homelessness and unemployment in order to link clients with needed social services and civil/legal needs. Supervision Received Attorneys work in teams supervised by a senior attorney that consults with junior attorneys and guides the development of case strategy and case management plans. Essential Duties & Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned. Thorough communications with the client, to include meetings to review facts of the case, explain the law, court process and options for addressing the case. Attorneys are required to identify all collateral consequences and inform each client of the impact. When underlying needs are identified, the attorney will insure linkage to community services through county, state and federal resources and non-profit service providers. Attorneys work with clients who are incarcerated and must be able to work in a jail environment on a daily basis. Development of case management plans, to include identification of investigatory needs, motions and research needs, collateral legal and personal consequences, and linkage to social services. The attorney is required to work within the interdisciplinary team, collaborating with investigators, social workers, and client advocates to achieve zealous and comprehensive representation for all clients. Attorneys represent clients in court on a daily basis, managing first appearance, reset cases, plea negotiations, alternative sentencing and treatment referrals, and bench trails. Administrative tasks include documenting case files and maintaining a master calendar that reflects court dates and status of all cases assigned. Attorneys are required to provide daily docket details to data entry support staff for electronic case management and workload tracking. Attorneys are also required to track hours spent on each case. Attorneys must develop expert knowledge of city ordinance violations and traffic misdemeanors. A command of both subject matters must be demonstrated within six months of employment. Knowledge, Skills & Abilities This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list. Working knowledge of criminal law and procedure as demonstrated by education and experience Excellent oral advocacy skills required Excellent research and writing skills required Experience with the following civil practice areas a plus: family law, real estate, estates and wills, social security and other public benefits, elder law, immigration Experience in fields of mental health, drug addictions, homelessness, and unemployment desired Dual degrees in social work and/or social work and psychology classes/training desired Spanish speaking skills a plus Ability to manage heavy client caseload in a demanding and challenging courtroom and jail environment Ability to compile, organize, prepare, and maintain an assortment of records, reports, and information in an effective manner and according to departmental and/or governmental regulations. Ability to use independent judgment in routine and non-routine situations. Ability to utilize and understand computer applications and techniques as necessary in the completion of daily assignments. Ability to plan, organize and prioritize daily assignments and work activities. Ability to comprehend and apply regulations and procedures of the department. Capable of working under stress related to duties that require constant attention to detail, tight deadlines and advocacy in the courtroom. Minimum Qualifications - Education and Experience Juris Doctorate required. Must be a member of the Georgia Bar Association. Preferred Education & Experience 2 to 3 years of direct experience is preferred Trial experience (jury or bench) is preferred Practice area experience, in any (Criminal Law, Appeals, DUI, Code Enforcement, Probate, Real Estate, Immigration, Veteran’s Rights, Indigent Defense Research, Social Work, Mental Health Advocacy, or Homeless Rights) Licensures and Certifications Georgia license to practice law is required Essential Capabilities and Work Environment Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job. The City of Atlanta an Equal Opportunity Employer
Mar 08, 2024
Full Time
At the City of Atlanta, we are passionate about building and improving our community. Our police officers, firefighters and building inspectors keep our citizens safe. Our Public Works staff keeps our City clean and helps maintain, build and improve our City’s infrastructure. Our City planners help envision and shape future City growth. Our Parks & Recreation professionals enhance our quality of life. Our engineers help keep our drinking water clean, the largest airport in the world (by passenger volume) operating and our buildings maintained. Along with the host of Finance, Procurement, and Human Resources professionals whose support is vital, we are the City of Atlanta! If you are seeking a meaningful role where you can make a real difference improving and growing our City, we welcome you to explore the job opportunities we have to offer. Posting Expires: Open Until Filled Salary: $75,000 - $103,000/annually General Description and Classification Standards The purpose of this position is to provide legal representation for indigent clients charged with city ordinance and misdemeanor traffic violations in the Atlanta Municipal Court. Primary duties include holistic representation that focuses both on the criminal allegations and any underlying human conditions that can drive unlawful behaviors. Attorneys work with an interdisciplinary team of advocates to identify issues such as addictions, mental illness, homelessness and unemployment in order to link clients with needed social services and civil/legal needs. Supervision Received Attorneys work in teams supervised by a senior attorney that consults with junior attorneys and guides the development of case strategy and case management plans. Essential Duties & Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned. Thorough communications with the client, to include meetings to review facts of the case, explain the law, court process and options for addressing the case. Attorneys are required to identify all collateral consequences and inform each client of the impact. When underlying needs are identified, the attorney will insure linkage to community services through county, state and federal resources and non-profit service providers. Attorneys work with clients who are incarcerated and must be able to work in a jail environment on a daily basis. Development of case management plans, to include identification of investigatory needs, motions and research needs, collateral legal and personal consequences, and linkage to social services. The attorney is required to work within the interdisciplinary team, collaborating with investigators, social workers, and client advocates to achieve zealous and comprehensive representation for all clients. Attorneys represent clients in court on a daily basis, managing first appearance, reset cases, plea negotiations, alternative sentencing and treatment referrals, and bench trails. Administrative tasks include documenting case files and maintaining a master calendar that reflects court dates and status of all cases assigned. Attorneys are required to provide daily docket details to data entry support staff for electronic case management and workload tracking. Attorneys are also required to track hours spent on each case. Attorneys must develop expert knowledge of city ordinance violations and traffic misdemeanors. A command of both subject matters must be demonstrated within six months of employment. Knowledge, Skills & Abilities This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list. Working knowledge of criminal law and procedure as demonstrated by education and experience Excellent oral advocacy skills required Excellent research and writing skills required Experience with the following civil practice areas a plus: family law, real estate, estates and wills, social security and other public benefits, elder law, immigration Experience in fields of mental health, drug addictions, homelessness, and unemployment desired Dual degrees in social work and/or social work and psychology classes/training desired Spanish speaking skills a plus Ability to manage heavy client caseload in a demanding and challenging courtroom and jail environment Ability to compile, organize, prepare, and maintain an assortment of records, reports, and information in an effective manner and according to departmental and/or governmental regulations. Ability to use independent judgment in routine and non-routine situations. Ability to utilize and understand computer applications and techniques as necessary in the completion of daily assignments. Ability to plan, organize and prioritize daily assignments and work activities. Ability to comprehend and apply regulations and procedures of the department. Capable of working under stress related to duties that require constant attention to detail, tight deadlines and advocacy in the courtroom. Minimum Qualifications - Education and Experience Juris Doctorate required. Must be a member of the Georgia Bar Association. Preferred Education & Experience 2 to 3 years of direct experience is preferred Trial experience (jury or bench) is preferred Practice area experience, in any (Criminal Law, Appeals, DUI, Code Enforcement, Probate, Real Estate, Immigration, Veteran’s Rights, Indigent Defense Research, Social Work, Mental Health Advocacy, or Homeless Rights) Licensures and Certifications Georgia license to practice law is required Essential Capabilities and Work Environment Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job. The City of Atlanta an Equal Opportunity Employer
Contra Costa County, CA
Contra Costa County, California, United States
The Position Bargaining Unit: Local 1021 - Social Services Rank & File Unit Contra Costa County is recruiting to fill multiple Social Casework Assistant vacancies in the Employment and Human Services Department (EHSD). Contra Costa County’s Employment and Human Services Department works diligently to provide the community with resources that support, protect, and empower individuals and families to achieve self-sufficiency. The department is committed to hiring candidates that share our core values of delivering an exceptional customer service experience, encouraging open communication, embracing change, practicing ethical behavior, and embracing diversity. The position in this classification is assigned to the Children and Family Services Bureau, County-wide Social Casework Assistant Program, where the incumbents will assist Social Workers or perform routine casework in a limited capacity throughout Contra Costa County. Responsibilities for this classification may include arranging and supervising court-ordered visitation, managing probate and non-related legal guardianship cases including qualifying AB12 youth, processing Level of Care and Special Care Increment Assessments, transporting children, and performing other related duties as assigned. The eligible list established from this examination may remain in effect for six (6) months. We are looking for someone who: Is able to communicate effectively in written and oral correspondences Is adaptable and able to work well both individually and as a team member Is able to comply with time-sensitive deadlines and correspondences Is willing to work throughout Contra Costa County Is willing to perform other duties based on the needs of the Bureau Is willing to transport children and/or adults as needed What you will typically be responsible for: Transporting children and/or adults as needed Arranging and supervising court-ordered visits between children in out-of-home placement and their parents and/or legal guardians Case management of non-dependent Legal Guardianship cases, including bi-annual home visits for Legal Guardian cases in Contra Costa County Timely documentation/contact notes of supervised visits and Legal Guardian home visits Frequent consultation with social workers and assigned supervisor Completing Level of Care and Special Care Increment assessments Attending and participating in trainings relevant to job assignments and/or unit meetings Assisting in providing coverage for team members as needed A few reasons you might love this job: You will be helping others; assisting children and families to achieve self-sufficiency and building and maintaining professional relationships You will work as a team with your supervisors and colleagues as well as independently, promoting leadership skills You will have opportunities for professional growth, and development within the Department You will learn child welfare policies and procedures You will enjoy great benefits and an exciting work environment A few challenges you might face in this job: The fast-paced work environment Working at various locations Competencies Required: Critical Thinking: Analytically and logically evaluating information, propositions, and claims Legal & Regulatory Navigation: Understanding, interpreting, and ensuring compliance with laws and regulations Safety Focus: Showing vigilance and care in identifying and addressing health risks and safety hazards Action & Results Focused (Taking Initiative): Initiating tasks and focusing on accomplishment Adaptability: Responding positively to change and modifying behavior as the situation requires Attention to Detail: Focusing on the details of work content, work steps, and final work products Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability Oral Communication: Engaging effectively in dialogue Writing: Communicating effectively in writing Building & Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships Handling & Resolving Conflict: Managing interpersonally strained situations Involving Others (Engaging Teams): Engaging others for input, contribution, and shared responsibility for outcomes Leadership: Guiding and encouraging others to accomplish a common goal Teamwork: Collaborating with others to achieve shared goals To read the complete job description, please visit the website, County of Contra Costa - Class Specification Bulletin (governmentjobs.com) . The eligible list established from this recruitment may remain in effect for six (6) months. Minimum Qualifications License Required: Possession of a valid California Motor Vehicle Operator's License. Out of State valid Motor Vehicle Operator's License will be accepted during the application process. Education: Possession of a Bachelor's degree from an accredited college or university with a major in psychology, social work, child development, human development, sociology, social welfare or a closely related field. Substitution: 60 semester units or 90 quarter units at an accredited college including at least 9 semester units or 12 quarter units in psychology, social work, child development, human development, sociology, social welfare or a closely related field, and two (2) years of full-time or its equivalent experience in an equivalent classification of a Contra Costa County Social Service Program Assistant, Eligibility Worker III, or a Medi-Cal Program Assistant. Desirable Qualifications: Bilingual in English and Spanish Sensitivity to cultural differences and the needs of clients and colleagues Selection Process 1. Application Submission and Evaluation : Applicants will be required to complete a supplemental questionnaire at the time of application, applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process. 2. Online Multiple-Choice Test: Candidates who possess the minimum qualifications will be invited to participate in an online multiple choice assessment. The assessment will measure candidates' competencies as they relate to the Social Services Program Assistant Classification. T hese may include but are not limited to: Critical Thinking, Involving Others, Legal & Regulatory Navigation, Adaptability, and Writing. (Weighted 100%). The assessment will be administered remotely using a computer. You will need access to a reliable internet connection to take the assessment. 3. Hiring Interview The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices . For recruitment-specific questions, please contact Matthew Damm at matthew.damm@hrd.cccounty.us . For any technical issues, please contact the Government Jobs’ applicant support team for assistance at +1 855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: Continuous
Mar 07, 2024
Full Time
The Position Bargaining Unit: Local 1021 - Social Services Rank & File Unit Contra Costa County is recruiting to fill multiple Social Casework Assistant vacancies in the Employment and Human Services Department (EHSD). Contra Costa County’s Employment and Human Services Department works diligently to provide the community with resources that support, protect, and empower individuals and families to achieve self-sufficiency. The department is committed to hiring candidates that share our core values of delivering an exceptional customer service experience, encouraging open communication, embracing change, practicing ethical behavior, and embracing diversity. The position in this classification is assigned to the Children and Family Services Bureau, County-wide Social Casework Assistant Program, where the incumbents will assist Social Workers or perform routine casework in a limited capacity throughout Contra Costa County. Responsibilities for this classification may include arranging and supervising court-ordered visitation, managing probate and non-related legal guardianship cases including qualifying AB12 youth, processing Level of Care and Special Care Increment Assessments, transporting children, and performing other related duties as assigned. The eligible list established from this examination may remain in effect for six (6) months. We are looking for someone who: Is able to communicate effectively in written and oral correspondences Is adaptable and able to work well both individually and as a team member Is able to comply with time-sensitive deadlines and correspondences Is willing to work throughout Contra Costa County Is willing to perform other duties based on the needs of the Bureau Is willing to transport children and/or adults as needed What you will typically be responsible for: Transporting children and/or adults as needed Arranging and supervising court-ordered visits between children in out-of-home placement and their parents and/or legal guardians Case management of non-dependent Legal Guardianship cases, including bi-annual home visits for Legal Guardian cases in Contra Costa County Timely documentation/contact notes of supervised visits and Legal Guardian home visits Frequent consultation with social workers and assigned supervisor Completing Level of Care and Special Care Increment assessments Attending and participating in trainings relevant to job assignments and/or unit meetings Assisting in providing coverage for team members as needed A few reasons you might love this job: You will be helping others; assisting children and families to achieve self-sufficiency and building and maintaining professional relationships You will work as a team with your supervisors and colleagues as well as independently, promoting leadership skills You will have opportunities for professional growth, and development within the Department You will learn child welfare policies and procedures You will enjoy great benefits and an exciting work environment A few challenges you might face in this job: The fast-paced work environment Working at various locations Competencies Required: Critical Thinking: Analytically and logically evaluating information, propositions, and claims Legal & Regulatory Navigation: Understanding, interpreting, and ensuring compliance with laws and regulations Safety Focus: Showing vigilance and care in identifying and addressing health risks and safety hazards Action & Results Focused (Taking Initiative): Initiating tasks and focusing on accomplishment Adaptability: Responding positively to change and modifying behavior as the situation requires Attention to Detail: Focusing on the details of work content, work steps, and final work products Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability Oral Communication: Engaging effectively in dialogue Writing: Communicating effectively in writing Building & Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships Handling & Resolving Conflict: Managing interpersonally strained situations Involving Others (Engaging Teams): Engaging others for input, contribution, and shared responsibility for outcomes Leadership: Guiding and encouraging others to accomplish a common goal Teamwork: Collaborating with others to achieve shared goals To read the complete job description, please visit the website, County of Contra Costa - Class Specification Bulletin (governmentjobs.com) . The eligible list established from this recruitment may remain in effect for six (6) months. Minimum Qualifications License Required: Possession of a valid California Motor Vehicle Operator's License. Out of State valid Motor Vehicle Operator's License will be accepted during the application process. Education: Possession of a Bachelor's degree from an accredited college or university with a major in psychology, social work, child development, human development, sociology, social welfare or a closely related field. Substitution: 60 semester units or 90 quarter units at an accredited college including at least 9 semester units or 12 quarter units in psychology, social work, child development, human development, sociology, social welfare or a closely related field, and two (2) years of full-time or its equivalent experience in an equivalent classification of a Contra Costa County Social Service Program Assistant, Eligibility Worker III, or a Medi-Cal Program Assistant. Desirable Qualifications: Bilingual in English and Spanish Sensitivity to cultural differences and the needs of clients and colleagues Selection Process 1. Application Submission and Evaluation : Applicants will be required to complete a supplemental questionnaire at the time of application, applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process. 2. Online Multiple-Choice Test: Candidates who possess the minimum qualifications will be invited to participate in an online multiple choice assessment. The assessment will measure candidates' competencies as they relate to the Social Services Program Assistant Classification. T hese may include but are not limited to: Critical Thinking, Involving Others, Legal & Regulatory Navigation, Adaptability, and Writing. (Weighted 100%). The assessment will be administered remotely using a computer. You will need access to a reliable internet connection to take the assessment. 3. Hiring Interview The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices . For recruitment-specific questions, please contact Matthew Damm at matthew.damm@hrd.cccounty.us . For any technical issues, please contact the Government Jobs’ applicant support team for assistance at +1 855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: Continuous
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information OPEN COMPETITIVE JOB OPPORTUNITY EXAM NUMBER Y5295Z FILING START DATE July 20, 2021 at 8:00 A.M. (PT) This examination will remain open until the needs of the service are met and is subject to closure without prior notice. ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES : The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. Through its integrated system of 25 health centers and four (4) acute hospitals - and expanded network of community partner clinics - DHS annually provides direct care for 600,000 unique patients, employs over 23,000 staff, and has an annual budget of over $6.9 billion. For additional information regarding DHS please visit www.dhs.lacounty.gov . Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings, to supportive housing. MISSION: To advance the health of our patients and our communities by providing extraordinary care. DEFINITION: Under general direction, administers an organizational area which has functional impact on the management and/or operations of departments across the nursing or health care operation, such as the development of policy, application of procedures and provision of services which broadly affect or control the management and operations of all departments and divisions within the nursing or health care operation. Essential Job Functions Plans, selects and devises nursing administrative methods, procedures, work flow and standards for quality and quantity of work, including staffing standards. Determines personnel, material, equipment and facilities needed to accomplish program goals. Interprets and directs the implementation of nursing philosophy and objectives, Department policies and procedures, and applies recognized standards of nursing care. Prepares budget for assigned area, and is responsible for adherence to approved budget. Assigns, direct and review the work of subordinate supervisors and/or other employees. Advises nursing managers and other nursing executives on management, administrative or technical procedures and techniques. Monitors operational compliance with licensure, accreditation and regulatory standards, and recommends changes as needed. Serves as the senior nursing executive in a large operation on the night or evening shift. Assigned to the Office of Nursing Affairs at various locations for the purpose of nurse recruitment. Performs other duties as assigned. Requirements SELECTION REQUIREMENTS: A Bachelor's degree* in Nursing from an accredited college or university -AND- Three (3) years of experience in clinical nursing. LICENSE(S) AND CERTIFICATE(S) REQUIRED : A current license to practice as a Registered Nurse issued by the California Board or Registered Nursing.* Applicants must ensure the License and Certification Section of the application is completed. Provide the title(s) of your required license(s), the number(s), date(s) of issue, date(s) of expiration and the name(s) of the issuing agency for the required license as specified in the Selection Requirements. Applicants claiming experience in a state other than California must provide their Registered Nurse License Number from that state on the application at the time of filing. Out-of-State experience provided on the application without the required license number will not be considered. Required license(s) and/or certification(s) must be active and unrestricted, or your application will not be accepted. Additionally, in order to receive credit for license(s) and/or certification(s) in relation to any desirable qualifications, the license(s) and/ or certification(s) must be active and unrestricted. A current certification issued by the American Heart Association's Basic Life Support (BLS) for Healthcare Providers (CPR & AED) Program.* Applicants must attach a legible photocopy of the required BLS certification to their application at the time of filing or within 15 calendar days of filing your application online. Applications submitted without the required evidence of BLS certification will be rejected. A valid California Class C Driver's License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: 2 - Light. Light physical effort which may include occasional light lifting to a 10-pound limit, and some bending, stooping or squatting. Considerable walking may be involved. No Out-of-Class experience, Withhold, or Verification of Experience Letters (VOEL) will be accepted. DESIRABLE QUALIFICATIONS: Additional credit will be given to applicants who possess the following: Additional experience in clinical nursing. Supervisory** experience in Utilization Review*** and/or Case Management****. SPECIAL REQUIREMENT INFORMATION: *In order to receive credit for any college course work, you must include a legible photocopy of your official degree, official transcripts, or official letter from the accredited institution which shows the area of specialization with your application, at the time of filing, or email to the analyst within fifteen (15) calendar days of filing online . At the time of appointment, the successful candidate must be prepared to provide an official transcript from the college or university to verify degree(s). Applications submitted without a legible photocopy of the document will not be considered for credit. If you are unable to attach required/supporting documents during application submission, you may email the documents to Martha Teran at mteran1@dhs.lacounty.gov within fifteen (15) calendar days of filing your application online or you will not receive credit. Please include your full name (as it appears on your application), the examination title and the examination number in the email message. **For this examination, supervising experience is defined as planning, assigning, and reviewing the work of staff, and evaluating employee performance. ***For this examination, Utilization Review is defined as provides technical and administrative direction performing reviews of patients' medical charts to ascertain the medical necessity for services and the appropriateness of the level of care. ****For this examination, Case Management is a collaborative process that assesses, plans, implements, coordinates, monitors, and evaluates the options and services required to meet the clients' health and human service needs. Additional Information EXAMINATION CONTENT: This examination will consist of an evaluation of education, training and experience based upon application information and desirable qualifications weighted 100%. Candidates must achieve a passing score of 70% or higher on the examination in order to be added to the eligible register. ELIGIBILITY INFORMATION : Applications will be processed on an "as received" basis and those receiving a passing score will be promulgated to the eligible register in the order of their score group for a period of twelve (12) months following the date of eligibility. No person may compete in this examination more than once every twelve (12) months. SPECIAL INFORMATION: Appointees may be required to work any shift , including evenings, nights, weekends, and holidays. FAIR CHANCE INITIATIVE : "The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed ." VACANCY INFORMATION: The eligible register resulting from this examination will be primarily used to fill a vacancy in Department of Health Services, Harbor-UCLA Medical Center, Utilization Management Division. May also be used to fill other vacancies throughout the Department Health Services as they occur. APPLICATION AND FILING INFORMATION : Applications must be filed online only. Applications submitted by U.S. mail, Fax, or in person will not be accepted. Apply online by clicking the green "APPLY" button at the top right of this posting. You can also track the status of your application using this website. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements . Fill out your application and supplemental questionnaire completely to receive full credit for related education and/or experience in the spaces provided so we can evaluate your qualifications for the job. Please do not group your experience. For each position held, give the name and address of your employer, your position title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. IMPORTANT NOTES : All information and documents provided by applicants is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and/or Minimum/Selection Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the Requirements. Comments such as "See Résumé" or referencing other unsolicited materials/documents will not be considered as a response; in doing so, your application will be rejected . It is recommended that you provide your work experience using statements that provide the following three elements: ACTION you took, the CONTEXT in which you took that action, and the BENEFIT that was realized from your action. Include specific reference to the impact you made in the positions you have held. SOCIAL SECURITY NUMBER LANGUAGE : Please include your Social Security Number for record control purposes. Federal law requires that all employees have a Social Security Number. NO SHARING OF USER ID, E-MAIL AND PASSWORD: All applicants must file their application online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. ADA COORDINATOR PHONE: 323-914-6365 CALIFORNIA RELAY SERVICES PHONE: 800-735-2922 DEPARTMENT CONTACT Martha Teran, Exam Analyst HR ESC phone number is (213) 288-7000 mteran1@dhs.lacounty.gov For detailed information, please click here
Mar 05, 2024
Full Time
Position/Program Information OPEN COMPETITIVE JOB OPPORTUNITY EXAM NUMBER Y5295Z FILING START DATE July 20, 2021 at 8:00 A.M. (PT) This examination will remain open until the needs of the service are met and is subject to closure without prior notice. ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES : The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. Through its integrated system of 25 health centers and four (4) acute hospitals - and expanded network of community partner clinics - DHS annually provides direct care for 600,000 unique patients, employs over 23,000 staff, and has an annual budget of over $6.9 billion. For additional information regarding DHS please visit www.dhs.lacounty.gov . Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings, to supportive housing. MISSION: To advance the health of our patients and our communities by providing extraordinary care. DEFINITION: Under general direction, administers an organizational area which has functional impact on the management and/or operations of departments across the nursing or health care operation, such as the development of policy, application of procedures and provision of services which broadly affect or control the management and operations of all departments and divisions within the nursing or health care operation. Essential Job Functions Plans, selects and devises nursing administrative methods, procedures, work flow and standards for quality and quantity of work, including staffing standards. Determines personnel, material, equipment and facilities needed to accomplish program goals. Interprets and directs the implementation of nursing philosophy and objectives, Department policies and procedures, and applies recognized standards of nursing care. Prepares budget for assigned area, and is responsible for adherence to approved budget. Assigns, direct and review the work of subordinate supervisors and/or other employees. Advises nursing managers and other nursing executives on management, administrative or technical procedures and techniques. Monitors operational compliance with licensure, accreditation and regulatory standards, and recommends changes as needed. Serves as the senior nursing executive in a large operation on the night or evening shift. Assigned to the Office of Nursing Affairs at various locations for the purpose of nurse recruitment. Performs other duties as assigned. Requirements SELECTION REQUIREMENTS: A Bachelor's degree* in Nursing from an accredited college or university -AND- Three (3) years of experience in clinical nursing. LICENSE(S) AND CERTIFICATE(S) REQUIRED : A current license to practice as a Registered Nurse issued by the California Board or Registered Nursing.* Applicants must ensure the License and Certification Section of the application is completed. Provide the title(s) of your required license(s), the number(s), date(s) of issue, date(s) of expiration and the name(s) of the issuing agency for the required license as specified in the Selection Requirements. Applicants claiming experience in a state other than California must provide their Registered Nurse License Number from that state on the application at the time of filing. Out-of-State experience provided on the application without the required license number will not be considered. Required license(s) and/or certification(s) must be active and unrestricted, or your application will not be accepted. Additionally, in order to receive credit for license(s) and/or certification(s) in relation to any desirable qualifications, the license(s) and/ or certification(s) must be active and unrestricted. A current certification issued by the American Heart Association's Basic Life Support (BLS) for Healthcare Providers (CPR & AED) Program.* Applicants must attach a legible photocopy of the required BLS certification to their application at the time of filing or within 15 calendar days of filing your application online. Applications submitted without the required evidence of BLS certification will be rejected. A valid California Class C Driver's License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: 2 - Light. Light physical effort which may include occasional light lifting to a 10-pound limit, and some bending, stooping or squatting. Considerable walking may be involved. No Out-of-Class experience, Withhold, or Verification of Experience Letters (VOEL) will be accepted. DESIRABLE QUALIFICATIONS: Additional credit will be given to applicants who possess the following: Additional experience in clinical nursing. Supervisory** experience in Utilization Review*** and/or Case Management****. SPECIAL REQUIREMENT INFORMATION: *In order to receive credit for any college course work, you must include a legible photocopy of your official degree, official transcripts, or official letter from the accredited institution which shows the area of specialization with your application, at the time of filing, or email to the analyst within fifteen (15) calendar days of filing online . At the time of appointment, the successful candidate must be prepared to provide an official transcript from the college or university to verify degree(s). Applications submitted without a legible photocopy of the document will not be considered for credit. If you are unable to attach required/supporting documents during application submission, you may email the documents to Martha Teran at mteran1@dhs.lacounty.gov within fifteen (15) calendar days of filing your application online or you will not receive credit. Please include your full name (as it appears on your application), the examination title and the examination number in the email message. **For this examination, supervising experience is defined as planning, assigning, and reviewing the work of staff, and evaluating employee performance. ***For this examination, Utilization Review is defined as provides technical and administrative direction performing reviews of patients' medical charts to ascertain the medical necessity for services and the appropriateness of the level of care. ****For this examination, Case Management is a collaborative process that assesses, plans, implements, coordinates, monitors, and evaluates the options and services required to meet the clients' health and human service needs. Additional Information EXAMINATION CONTENT: This examination will consist of an evaluation of education, training and experience based upon application information and desirable qualifications weighted 100%. Candidates must achieve a passing score of 70% or higher on the examination in order to be added to the eligible register. ELIGIBILITY INFORMATION : Applications will be processed on an "as received" basis and those receiving a passing score will be promulgated to the eligible register in the order of their score group for a period of twelve (12) months following the date of eligibility. No person may compete in this examination more than once every twelve (12) months. SPECIAL INFORMATION: Appointees may be required to work any shift , including evenings, nights, weekends, and holidays. FAIR CHANCE INITIATIVE : "The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed ." VACANCY INFORMATION: The eligible register resulting from this examination will be primarily used to fill a vacancy in Department of Health Services, Harbor-UCLA Medical Center, Utilization Management Division. May also be used to fill other vacancies throughout the Department Health Services as they occur. APPLICATION AND FILING INFORMATION : Applications must be filed online only. Applications submitted by U.S. mail, Fax, or in person will not be accepted. Apply online by clicking the green "APPLY" button at the top right of this posting. You can also track the status of your application using this website. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements . Fill out your application and supplemental questionnaire completely to receive full credit for related education and/or experience in the spaces provided so we can evaluate your qualifications for the job. Please do not group your experience. For each position held, give the name and address of your employer, your position title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. IMPORTANT NOTES : All information and documents provided by applicants is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and/or Minimum/Selection Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the Requirements. Comments such as "See Résumé" or referencing other unsolicited materials/documents will not be considered as a response; in doing so, your application will be rejected . It is recommended that you provide your work experience using statements that provide the following three elements: ACTION you took, the CONTEXT in which you took that action, and the BENEFIT that was realized from your action. Include specific reference to the impact you made in the positions you have held. SOCIAL SECURITY NUMBER LANGUAGE : Please include your Social Security Number for record control purposes. Federal law requires that all employees have a Social Security Number. NO SHARING OF USER ID, E-MAIL AND PASSWORD: All applicants must file their application online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. ADA COORDINATOR PHONE: 323-914-6365 CALIFORNIA RELAY SERVICES PHONE: 800-735-2922 DEPARTMENT CONTACT Martha Teran, Exam Analyst HR ESC phone number is (213) 288-7000 mteran1@dhs.lacounty.gov For detailed information, please click here
CLARK COUNTY, NV
Clark County - Las Vegas, Nevada, United States
ABOUT THE POSITION Clark County Department of Family Services is seeking qualified applicants to apply for the Part-Time Youth and Family Assistant position. The Part-Time Youth and Family Assistant performs a variety of duties including managing the safety and security of children for the cottages, daily supervision of abused, neglected, abandoned and medically fragile children, housekeeping and custodial duties in the cottages, transporting and accompanying children/families to appointments for DFS. The position will also perform office duties such as faxing documents, making copies, maintain and scanning files, which may require a knowledge of Microsoft Word, Excel and Outlook. Clark County Department of Family Services (DFS) is the local public agency whose role is to help keep children safe. The agency was formed in July 2002 in response to the merger of state and county child welfare services. Mission Statement: Protecting children from abuse and neglect by partnering with our community to build safe, nurturing and stable families, to support family preservation when possible, to provide permanent families for those children who cannot safely return home and to ensure the well-being of children in our care. Please Note: Part-time employment will not lead to permanent employment. Part-time hourly employees are used to fill positions normally less than twenty (20) hours per week. Part-time employees do not receive benefits. MINIMUM REQUIREMENTS Education and Experience: Equivalent to graduation from high school. Qualifying education and experience must be clearly documented in the “Education” and “Work Experience” sections of the application. Do not substitute a resume for your application or write "see attached resume" on your application. Minimum Age: Must be at least twenty-one (21) years of age at time of appointment. As indicated in NRS 432A.1773, any person hired to work in a licensed childcare facility, who is responsible for the daily operations, administration or management of the childcare facility must be at least 21 years of age. Licensing and Certification: Must possess a valid Nevada Class C driver's license at the time of appointment. Background Investigation: Employment is contingent upon successful completion of a background investigation. Periodically after employment background investigations may be conducted. In order to work at the Department of Family Services, employees must not have any qualifying offense that violates the standards required by NRS 432B.198 and/or NRS 432B.199. Pre-Employment Drug Testing: Employment is contingent upon the results of a pre-employment drug examination. Working Conditions: Work shifts may include day, swing shift, and weekends (including Holidays). EXAMPLES OF DUTIES Child Haven: - Responsibilities include supervision of daily living activities, ensuring the safety and security of the children and the cottages, providing physical care and emotional nurturing to the children and performing light housekeeping duties. - Provides on-going physical care, emotional nurturing and daily supervision of abused, neglected, abandoned and medically fragile children, ages three days to eighteen years. - Performs various functions relating to the admission and /or discharge of children. - Awakens children at appropriate times for bathroom use and school, ensuring appropriate hygiene, attire and nutrition. Feeds, bathes, dresses and comforts children. - Conducts and records bed checks, which include observing and touching children to ensure they are breathing. - Ensures the safety and security of the children and cottages; responds to emergency calls from other cottages. - Intervenes when children are out of control, using authorized strategies and restraint techniques. Provides infant care including medically fragile children. - Performs a variety of housekeeping and custodial duties in the cottage, such as laundering clothing and bedding, dusting furniture, sweeping and mopping floors, cleaning and disinfecting the bathroom and cleaning the kitchen. - Maintains various records of work performed, completes incident and other reports and performs other clerical support activities. May transport and accompany children/families to appointments (medical, therapy, community resources, visitation, to Peggy's Attic for clothing, etc.). - May schedule/coordinate medical and other appointments (contacting multiple doctors to schedule appointments for follow-up. May provide resources to families (delivering diapers, bus tokens, clothing, etc.) to families. May accompany children to SCAN examinations at medical facility. - May pick up medical records (records, x-ray discs, etc.) and police reports. May request from DFS fiscal, ordering, picking up and delivering essential items purchased to support safety in plan (e.g. cribs, car seats, etc.). Medical Case Management: - Transporting children with possible behavioral and/or physical challenges. - Computer knowledge in (Microsoft Word, Excel, Outlook). - Ability to use office equipment such as scanner, printer, copier and telephone. - Maintain office files, electronic files, fax documents, making copies, and perform basic office duties. PHYSICAL DEMANDS Mobility to work in a treatment shelter home and office setting, use standard home appliances and office equipment, and to drive a motor vehicle in order to transport children; strength to lift, carry and restrain children; vision to read printed materials; and hearing and speech to communicate in person or over the telephone. Accommodations may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation. PART-TIME AND TEMPORARY EMPLOYEES DO NOT RECEIVE BENEFITS. Closing Date/Time: 6/4/2024 5:01 PM Pacific
Apr 10, 2024
Part Time
ABOUT THE POSITION Clark County Department of Family Services is seeking qualified applicants to apply for the Part-Time Youth and Family Assistant position. The Part-Time Youth and Family Assistant performs a variety of duties including managing the safety and security of children for the cottages, daily supervision of abused, neglected, abandoned and medically fragile children, housekeeping and custodial duties in the cottages, transporting and accompanying children/families to appointments for DFS. The position will also perform office duties such as faxing documents, making copies, maintain and scanning files, which may require a knowledge of Microsoft Word, Excel and Outlook. Clark County Department of Family Services (DFS) is the local public agency whose role is to help keep children safe. The agency was formed in July 2002 in response to the merger of state and county child welfare services. Mission Statement: Protecting children from abuse and neglect by partnering with our community to build safe, nurturing and stable families, to support family preservation when possible, to provide permanent families for those children who cannot safely return home and to ensure the well-being of children in our care. Please Note: Part-time employment will not lead to permanent employment. Part-time hourly employees are used to fill positions normally less than twenty (20) hours per week. Part-time employees do not receive benefits. MINIMUM REQUIREMENTS Education and Experience: Equivalent to graduation from high school. Qualifying education and experience must be clearly documented in the “Education” and “Work Experience” sections of the application. Do not substitute a resume for your application or write "see attached resume" on your application. Minimum Age: Must be at least twenty-one (21) years of age at time of appointment. As indicated in NRS 432A.1773, any person hired to work in a licensed childcare facility, who is responsible for the daily operations, administration or management of the childcare facility must be at least 21 years of age. Licensing and Certification: Must possess a valid Nevada Class C driver's license at the time of appointment. Background Investigation: Employment is contingent upon successful completion of a background investigation. Periodically after employment background investigations may be conducted. In order to work at the Department of Family Services, employees must not have any qualifying offense that violates the standards required by NRS 432B.198 and/or NRS 432B.199. Pre-Employment Drug Testing: Employment is contingent upon the results of a pre-employment drug examination. Working Conditions: Work shifts may include day, swing shift, and weekends (including Holidays). EXAMPLES OF DUTIES Child Haven: - Responsibilities include supervision of daily living activities, ensuring the safety and security of the children and the cottages, providing physical care and emotional nurturing to the children and performing light housekeeping duties. - Provides on-going physical care, emotional nurturing and daily supervision of abused, neglected, abandoned and medically fragile children, ages three days to eighteen years. - Performs various functions relating to the admission and /or discharge of children. - Awakens children at appropriate times for bathroom use and school, ensuring appropriate hygiene, attire and nutrition. Feeds, bathes, dresses and comforts children. - Conducts and records bed checks, which include observing and touching children to ensure they are breathing. - Ensures the safety and security of the children and cottages; responds to emergency calls from other cottages. - Intervenes when children are out of control, using authorized strategies and restraint techniques. Provides infant care including medically fragile children. - Performs a variety of housekeeping and custodial duties in the cottage, such as laundering clothing and bedding, dusting furniture, sweeping and mopping floors, cleaning and disinfecting the bathroom and cleaning the kitchen. - Maintains various records of work performed, completes incident and other reports and performs other clerical support activities. May transport and accompany children/families to appointments (medical, therapy, community resources, visitation, to Peggy's Attic for clothing, etc.). - May schedule/coordinate medical and other appointments (contacting multiple doctors to schedule appointments for follow-up. May provide resources to families (delivering diapers, bus tokens, clothing, etc.) to families. May accompany children to SCAN examinations at medical facility. - May pick up medical records (records, x-ray discs, etc.) and police reports. May request from DFS fiscal, ordering, picking up and delivering essential items purchased to support safety in plan (e.g. cribs, car seats, etc.). Medical Case Management: - Transporting children with possible behavioral and/or physical challenges. - Computer knowledge in (Microsoft Word, Excel, Outlook). - Ability to use office equipment such as scanner, printer, copier and telephone. - Maintain office files, electronic files, fax documents, making copies, and perform basic office duties. PHYSICAL DEMANDS Mobility to work in a treatment shelter home and office setting, use standard home appliances and office equipment, and to drive a motor vehicle in order to transport children; strength to lift, carry and restrain children; vision to read printed materials; and hearing and speech to communicate in person or over the telephone. Accommodations may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation. PART-TIME AND TEMPORARY EMPLOYEES DO NOT RECEIVE BENEFITS. Closing Date/Time: 6/4/2024 5:01 PM Pacific
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION Office Assistant / Office Technician (Law Enforcement Support) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. THIS RECRUITMENT IS OPEN TO THE PUBLIC. This recruitment will close on: Wednesday, April 24, 2024, at 11:59 P.M. (PST) . Qualified applicants are encouraged to apply immediately. The eligible list established from this recruitment will be used to fill current and future Office Assistant / Office Technician vacancies in the Probation Department. This eligible list may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. PROBATION DEPARTMENT: The County of Orange Probation assists the criminal justice system in Orange County, California by making a safer Orange County through positive change. Under the direction of the Chief Probation Officer, a dynamic executive team with an organizational structure comprised of three bureaus - Adult Operations, Juvenile Operations, and Operations Support - serves the community using efficient and research supported corrections practices to reduce crime, assist the Courts in managing offenders, promoting lawful and productive lifestyles and assisting victims. THE OPPORTUNITY The Office Assistant / Office Technician duties in the Probation department may include but are not limited to: On a rotational basis process incoming Adult and Juvenile email file requests utilizing Microsoft Outlook and the Integrated Case Management System (ICMS) and update the appropriate file location in ICMS accurately Receiving, cleaning, and re-filing returned files Filing incoming miscellaneous correspondence and documents Routing problem files to the Supervisor to troubleshoot if necessary; troubleshooting check-out cards with correspondence for matching files that are missing or incorrectly filed Answering a high volume of incoming phone calls, assisting with general inquiries as well as forwarding calls to the appropriate officer and/or location Maintaining the visitor’s log and redirecting clients to the correct location as needed Other clerical tasks as required DESIRABLE QUALIFICATIONS In addition to the minimum qualifications the ideal candidate will possess the following desirable qualifications and core competencies: Effective Communication: Ability to establish rapport with other staff, outside agencies, and members of the public Effective written and oral communication Valuing and participating in a free flow of information with others for the sake of a common goal Show the principles of writing and grammar, including correct spelling and proper word usage, punctuation, and sentence structure Decision Making/Judgment : Ability to make appropriate decisions with guidance from supervisory staff Ability to exercise exceptional discretion when dealing with the media, defense representatives, the public, as well as co-workers Technical Skills and Knowledge: Ability to type 45 wpm Proficiency in current computer systems and programs as well as modern office practices and procedures and the operation of equipment Customer Service : Front office experience Ability to interact in a professional and courteous manner Ability to anticipate and meet customer needs in all situations Ability to establish productive and professional relationships with internal and external customers Ability to handle complaints and disputes with neutrality, composure, and tact The ability to speak, read, and write in Spanish is highly desirable. MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications for the Office Assistant position. Click here to learn more about the minimum qualifications for the Office Technician position. PHYSICAL, MENTAL, AND ENVIRONMENTAL REQUIREMENTS Physical Conditions: Independent body mobility to access a standard office environment. Frequently move throughout office spaces and associated locations. Manual dexterity to use hands, arms, and shoulders repetitively to operate office equipment and to write. Vision to read computer monitors, printed material, and handwritten information. Speak and hear well enough to communicate clearly and understandably in person, over the telephone, and at a public window. Sit for long periods of up to an hour at a time and up to five or more hours per day. Bend, stoop, and reach to retrieve files from overhead or low shelving units, file cabinets, and drawers; may require use of step stool/ladder. Lift several files weighing up to 10 pounds. Unload incoming boxed files and place and push them on two-tier carts Mental Conditions: Concentrate for extended periods of time. Manage changing priorities and competing deadlines. Prioritize multiple tasks and deal with stressful situations. Re-focus with recurring interruptions. Environmental Conditions: Work in an office environment. Work in a group setting with frequent distractions. May work in any Orange County Probation location and be rotated based on office needs. RECRUITMENT PROCESS Human Resources will screen all application materials to identify qualified candidates. After screening, qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. After completing all the test procedures, the Probation Department Human Resources will establish an eligible list of qualified candidates. Application Screening: (Refer/Non-Refer) Probation Department Human Resources will initially screen applications for the minimum qualifications. Only those applications that meet the required qualifications will be referred to the next step. Online Assessment | Weighted 100% Candidates will be invited to participate in one or more job-related online assessments. Candidates will be notified via email of this process. Only the most successful candidates will be referred to the next step in the recruitment process. Based on the Department's needs, the selection procedure listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List: Once all assessments have been completed, Probation Department Human Resources will establish an eligible list of candidates. C andidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference: The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here (Download PDF reader) (Download PDF reader) to review the policy. ADDITIONAL INFORMATION SPECIAL QUALIFICATIONS PROBATION DEPARTMENT Positions within the County of Orange Probation Department will require an extensive background investigation including but not limited to, contacting current and/or previous employers, reference checks, criminal searches, verification of credentials, review of credit history, and review of all previous law enforcement applications and/or backgrounds. Any falsification of information or failure to meet the standards listed above will result in disqualification. Email Notification: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact P. Aerie de la Cruz at (714) 645-7051 or patricia.delacruz@prob.ocgov.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 4/24/2024 11:59 PM Pacific
Apr 11, 2024
Full Time
CAREER DESCRIPTION Office Assistant / Office Technician (Law Enforcement Support) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. THIS RECRUITMENT IS OPEN TO THE PUBLIC. This recruitment will close on: Wednesday, April 24, 2024, at 11:59 P.M. (PST) . Qualified applicants are encouraged to apply immediately. The eligible list established from this recruitment will be used to fill current and future Office Assistant / Office Technician vacancies in the Probation Department. This eligible list may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. PROBATION DEPARTMENT: The County of Orange Probation assists the criminal justice system in Orange County, California by making a safer Orange County through positive change. Under the direction of the Chief Probation Officer, a dynamic executive team with an organizational structure comprised of three bureaus - Adult Operations, Juvenile Operations, and Operations Support - serves the community using efficient and research supported corrections practices to reduce crime, assist the Courts in managing offenders, promoting lawful and productive lifestyles and assisting victims. THE OPPORTUNITY The Office Assistant / Office Technician duties in the Probation department may include but are not limited to: On a rotational basis process incoming Adult and Juvenile email file requests utilizing Microsoft Outlook and the Integrated Case Management System (ICMS) and update the appropriate file location in ICMS accurately Receiving, cleaning, and re-filing returned files Filing incoming miscellaneous correspondence and documents Routing problem files to the Supervisor to troubleshoot if necessary; troubleshooting check-out cards with correspondence for matching files that are missing or incorrectly filed Answering a high volume of incoming phone calls, assisting with general inquiries as well as forwarding calls to the appropriate officer and/or location Maintaining the visitor’s log and redirecting clients to the correct location as needed Other clerical tasks as required DESIRABLE QUALIFICATIONS In addition to the minimum qualifications the ideal candidate will possess the following desirable qualifications and core competencies: Effective Communication: Ability to establish rapport with other staff, outside agencies, and members of the public Effective written and oral communication Valuing and participating in a free flow of information with others for the sake of a common goal Show the principles of writing and grammar, including correct spelling and proper word usage, punctuation, and sentence structure Decision Making/Judgment : Ability to make appropriate decisions with guidance from supervisory staff Ability to exercise exceptional discretion when dealing with the media, defense representatives, the public, as well as co-workers Technical Skills and Knowledge: Ability to type 45 wpm Proficiency in current computer systems and programs as well as modern office practices and procedures and the operation of equipment Customer Service : Front office experience Ability to interact in a professional and courteous manner Ability to anticipate and meet customer needs in all situations Ability to establish productive and professional relationships with internal and external customers Ability to handle complaints and disputes with neutrality, composure, and tact The ability to speak, read, and write in Spanish is highly desirable. MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications for the Office Assistant position. Click here to learn more about the minimum qualifications for the Office Technician position. PHYSICAL, MENTAL, AND ENVIRONMENTAL REQUIREMENTS Physical Conditions: Independent body mobility to access a standard office environment. Frequently move throughout office spaces and associated locations. Manual dexterity to use hands, arms, and shoulders repetitively to operate office equipment and to write. Vision to read computer monitors, printed material, and handwritten information. Speak and hear well enough to communicate clearly and understandably in person, over the telephone, and at a public window. Sit for long periods of up to an hour at a time and up to five or more hours per day. Bend, stoop, and reach to retrieve files from overhead or low shelving units, file cabinets, and drawers; may require use of step stool/ladder. Lift several files weighing up to 10 pounds. Unload incoming boxed files and place and push them on two-tier carts Mental Conditions: Concentrate for extended periods of time. Manage changing priorities and competing deadlines. Prioritize multiple tasks and deal with stressful situations. Re-focus with recurring interruptions. Environmental Conditions: Work in an office environment. Work in a group setting with frequent distractions. May work in any Orange County Probation location and be rotated based on office needs. RECRUITMENT PROCESS Human Resources will screen all application materials to identify qualified candidates. After screening, qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. After completing all the test procedures, the Probation Department Human Resources will establish an eligible list of qualified candidates. Application Screening: (Refer/Non-Refer) Probation Department Human Resources will initially screen applications for the minimum qualifications. Only those applications that meet the required qualifications will be referred to the next step. Online Assessment | Weighted 100% Candidates will be invited to participate in one or more job-related online assessments. Candidates will be notified via email of this process. Only the most successful candidates will be referred to the next step in the recruitment process. Based on the Department's needs, the selection procedure listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List: Once all assessments have been completed, Probation Department Human Resources will establish an eligible list of candidates. C andidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference: The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here (Download PDF reader) (Download PDF reader) to review the policy. ADDITIONAL INFORMATION SPECIAL QUALIFICATIONS PROBATION DEPARTMENT Positions within the County of Orange Probation Department will require an extensive background investigation including but not limited to, contacting current and/or previous employers, reference checks, criminal searches, verification of credentials, review of credit history, and review of all previous law enforcement applications and/or backgrounds. Any falsification of information or failure to meet the standards listed above will result in disqualification. Email Notification: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact P. Aerie de la Cruz at (714) 645-7051 or patricia.delacruz@prob.ocgov.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 4/24/2024 11:59 PM Pacific
Contra Costa County, CA
Contra Costa County, California, United States
The Position CONTINUOUS The Board of Supervisors have authorized the following future salary increases for this classification: 5% on July 1, 2024 | 5% on July 1, 2025 Bargaining Unit: Local 856 - Attendant/LVN/Aides Unit The Contra Costa County Health Services Department is accepting applications on an ongoing basis for Registered Dental Assistant positions, which may be assigned to the Contra Costa County Regional Medical Center in Martinez or to the Health Services Department health centers located in Richmond, Pittsburg, and Brentwood. Registered Dental Assistants prepare patients for dental treatment and examinations and assist the Dentist at the chair during patient treatment. They review patient records to determine the instruments and materials that will be needed, take and develop x-rays of teeth and jaws and provide routine post-operative instructions to patients. Dental Assistants also mix cements, silver amalgams, and impression materials and take pre-impressions for dentures. In addition, they sterilize instruments, utensils, dressings, and equipment; clean dental rooms and equipment; and inventory and order supplies as needed. Other duties include maintaining patient records, scheduling patients, keeping inventory, ordering supplies, and other related work as required. Typical Tasks Prepares patients for treatment and examination by seating the patient, adjusting the chair at a convenient angle and draping the patient Reviews patient's record to determine what instruments and material will be needed and lays them out Passes instruments and materials to the dentist upon request Provides oral suction, retraction and other assistance during oral surgery Removes excess cement after permanent crown cementation Fits and cements temporary crowns Places post-extraction and periodontal dressings Placement and litigation of arch wires May perform coronal polishing of the teeth Takes x-rays of teeth and jaws and develops the film Mixes cements, silver amalgams and impression materials Takes pre-impressions for dentures Tests pulp vitality May dry canals previously opened by the dentist with absorbent points Provides routine post-operative instructions to patients Sterilizes instruments, utensils, dressings and equipment Cleans dental rooms and equipment Maintains patient records by indicating the type of work performed Procures charts and records needed by the dentist Schedules patients Inventories supplies and orders routine supplies as needed Conducts oral health education with individuals and groups Assists in dental screenings, placing dental sealants and fluoride varnish of patients in community settings Provides oral health case management services for patients Transports equipment and/or instruments to and from sites as needed Assists with administrative or programmatic projects as needed Attends meeting as required May be required to travel to off-site meetings and clinics Provide and promote excellence in customer service for both internal and external customers Minimum Qualifications License Required: Possession of a valid California Motor Vehicle Operator's License. Out of state valid Motor Vehicle Operator's License will be accepted during the application process. And Possession of a current license as a Registered Dental Assistant issued by the Dental Board of California. Certification: Possession of a valid Basic Life Support (BLS) issued by the American Heart Association or Cardio-Pulmonary Resuscitation (CPR) issued by the American Red Cross throughout the duration of employment. May be required to possess a valid sealant certification for specific Public Health programs. A COMPLETED SUPPLEMENTAL QUESTIONNAIRE IS REQUIRED. THE REGISTED DENTAL ASSISTANT LICENSE NUMBER MUST BE LISTED IN THE “CERTIFICATES AND LICENSES” SECTION OF THE APPLICATION. Selection Process 1. Application Filing and Evaluation: Applicants will be required to complete a supplemental questionnaire at the time of application, applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process. 2. Training and Experience Evaluation: At the time of filing, within the supplemental questionnaire, candidates will be required to complete a training and experience questionnaire. Candidates that clearly meet the minimum qualifications, as described above, will have their training and experience responses evaluated. The training and experience questionnaire is designed to measure candidate’s relevant education, training, and/or experience as it relates to the Family Nurse Practitioner classification. ( Weighted 100% ). TENTATIVE EXAM DATES Supplemental questions will be evaluated on a monthly basis. Responses to the supplemental questions are submitted at the time of application filing. The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment questions, please contact Health Services Personnel, Recruitment Team at Exams@cchealth.org . For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1 855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identify, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: Continuous
Mar 05, 2024
Full Time
The Position CONTINUOUS The Board of Supervisors have authorized the following future salary increases for this classification: 5% on July 1, 2024 | 5% on July 1, 2025 Bargaining Unit: Local 856 - Attendant/LVN/Aides Unit The Contra Costa County Health Services Department is accepting applications on an ongoing basis for Registered Dental Assistant positions, which may be assigned to the Contra Costa County Regional Medical Center in Martinez or to the Health Services Department health centers located in Richmond, Pittsburg, and Brentwood. Registered Dental Assistants prepare patients for dental treatment and examinations and assist the Dentist at the chair during patient treatment. They review patient records to determine the instruments and materials that will be needed, take and develop x-rays of teeth and jaws and provide routine post-operative instructions to patients. Dental Assistants also mix cements, silver amalgams, and impression materials and take pre-impressions for dentures. In addition, they sterilize instruments, utensils, dressings, and equipment; clean dental rooms and equipment; and inventory and order supplies as needed. Other duties include maintaining patient records, scheduling patients, keeping inventory, ordering supplies, and other related work as required. Typical Tasks Prepares patients for treatment and examination by seating the patient, adjusting the chair at a convenient angle and draping the patient Reviews patient's record to determine what instruments and material will be needed and lays them out Passes instruments and materials to the dentist upon request Provides oral suction, retraction and other assistance during oral surgery Removes excess cement after permanent crown cementation Fits and cements temporary crowns Places post-extraction and periodontal dressings Placement and litigation of arch wires May perform coronal polishing of the teeth Takes x-rays of teeth and jaws and develops the film Mixes cements, silver amalgams and impression materials Takes pre-impressions for dentures Tests pulp vitality May dry canals previously opened by the dentist with absorbent points Provides routine post-operative instructions to patients Sterilizes instruments, utensils, dressings and equipment Cleans dental rooms and equipment Maintains patient records by indicating the type of work performed Procures charts and records needed by the dentist Schedules patients Inventories supplies and orders routine supplies as needed Conducts oral health education with individuals and groups Assists in dental screenings, placing dental sealants and fluoride varnish of patients in community settings Provides oral health case management services for patients Transports equipment and/or instruments to and from sites as needed Assists with administrative or programmatic projects as needed Attends meeting as required May be required to travel to off-site meetings and clinics Provide and promote excellence in customer service for both internal and external customers Minimum Qualifications License Required: Possession of a valid California Motor Vehicle Operator's License. Out of state valid Motor Vehicle Operator's License will be accepted during the application process. And Possession of a current license as a Registered Dental Assistant issued by the Dental Board of California. Certification: Possession of a valid Basic Life Support (BLS) issued by the American Heart Association or Cardio-Pulmonary Resuscitation (CPR) issued by the American Red Cross throughout the duration of employment. May be required to possess a valid sealant certification for specific Public Health programs. A COMPLETED SUPPLEMENTAL QUESTIONNAIRE IS REQUIRED. THE REGISTED DENTAL ASSISTANT LICENSE NUMBER MUST BE LISTED IN THE “CERTIFICATES AND LICENSES” SECTION OF THE APPLICATION. Selection Process 1. Application Filing and Evaluation: Applicants will be required to complete a supplemental questionnaire at the time of application, applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process. 2. Training and Experience Evaluation: At the time of filing, within the supplemental questionnaire, candidates will be required to complete a training and experience questionnaire. Candidates that clearly meet the minimum qualifications, as described above, will have their training and experience responses evaluated. The training and experience questionnaire is designed to measure candidate’s relevant education, training, and/or experience as it relates to the Family Nurse Practitioner classification. ( Weighted 100% ). TENTATIVE EXAM DATES Supplemental questions will be evaluated on a monthly basis. Responses to the supplemental questions are submitted at the time of application filing. The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment questions, please contact Health Services Personnel, Recruitment Team at Exams@cchealth.org . For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1 855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identify, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: Continuous
State of Missouri
Springfield, Missouri, United States
Job Location: This position will be located at Include address, city, and any other important location details. The Department of Social Services partners with families and communities to protect children, rehabilitate youth and move families to self-sufficiency so that Missourians can lead safe, healthy and productive lives. Children's Division is looking for candidates to fill the position of Administrative Support Assistant. The candidate selected will provide support to local office staff as well as upper management along with the potential of supervising other clerical staff. Why you'll love this position: Are you passionate about helping people? Do you love working with children and families? Do you enjoy assisting people in difficult circumstances? The Department of Social Services - Children's Division cares for at-risk children and families by providing family preservation and reunification services, investigating allegations of abuse and neglect, and conducting foster care and adoption case management. If you want to be part of a great team working to make a difference, please come join us! What you'll do: Maintains, with relative independence, a significant phase or segment of a clerical process or office activity and makes frequent decisions in accordance with agency policies, rules or procedures. Types, utilizing a computer keyboard and word processing software, and edits a variety of material, frequently involving technical or specialized terminology; transcribes from dictating equipment. Establishes and maintains complex filing systems; prepares and/or oversees the preparation of records for storage and/or archiving. Enters, updates, and/or retrieves information in automated systems; develops spreadsheets and databases; utilizes various software packages in the performance of duties. May serve as receptionist or information clerk; determines purpose of contact; provides general information and assists in preparation of forms if needed; directs individuals to proper destination; receives and distributes verbal or written messages; and schedules and/or arranges appointments as necessary. All you need for success: Minimum Qualifications One or more years of experience in office support work; and possession of a high school diploma or proof of high school equivalency. (Earned credit hours from an accredited college or university may substitute on a year-for-year basis for the required experience at a rate of 30 earned credit hours for one year.) Preferred Qualifications Ability to type quickly and accurately Ability to lift up to 20 pounds Excellent problem-solving and time management skills Excellent oral, written and interpersonal communication skills More reasons to love this position: The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here . If you have questions about this position please contact: CD-HR@dss.mo.gov The State of Missouri is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Closing Date/Time: 2024-04-26
Apr 13, 2024
Full Time
Job Location: This position will be located at Include address, city, and any other important location details. The Department of Social Services partners with families and communities to protect children, rehabilitate youth and move families to self-sufficiency so that Missourians can lead safe, healthy and productive lives. Children's Division is looking for candidates to fill the position of Administrative Support Assistant. The candidate selected will provide support to local office staff as well as upper management along with the potential of supervising other clerical staff. Why you'll love this position: Are you passionate about helping people? Do you love working with children and families? Do you enjoy assisting people in difficult circumstances? The Department of Social Services - Children's Division cares for at-risk children and families by providing family preservation and reunification services, investigating allegations of abuse and neglect, and conducting foster care and adoption case management. If you want to be part of a great team working to make a difference, please come join us! What you'll do: Maintains, with relative independence, a significant phase or segment of a clerical process or office activity and makes frequent decisions in accordance with agency policies, rules or procedures. Types, utilizing a computer keyboard and word processing software, and edits a variety of material, frequently involving technical or specialized terminology; transcribes from dictating equipment. Establishes and maintains complex filing systems; prepares and/or oversees the preparation of records for storage and/or archiving. Enters, updates, and/or retrieves information in automated systems; develops spreadsheets and databases; utilizes various software packages in the performance of duties. May serve as receptionist or information clerk; determines purpose of contact; provides general information and assists in preparation of forms if needed; directs individuals to proper destination; receives and distributes verbal or written messages; and schedules and/or arranges appointments as necessary. All you need for success: Minimum Qualifications One or more years of experience in office support work; and possession of a high school diploma or proof of high school equivalency. (Earned credit hours from an accredited college or university may substitute on a year-for-year basis for the required experience at a rate of 30 earned credit hours for one year.) Preferred Qualifications Ability to type quickly and accurately Ability to lift up to 20 pounds Excellent problem-solving and time management skills Excellent oral, written and interpersonal communication skills More reasons to love this position: The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here . If you have questions about this position please contact: CD-HR@dss.mo.gov The State of Missouri is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Closing Date/Time: 2024-04-26
MARIN COUNTY, CA
San Rafael, California, United States
ABOUT US At the County of Marin, our employees overwhelmingly report feeling their work is meaningful, they like the work they do, and they are proud to tell people “I work for the County of Marin.” Discover more about us, our values and our organizational culture here . Read on to find out more about this opportunity: ABOUT THE POSITION Accounting Assistants provide accounting and office support for departments, divisions and/or teams across the County. There are currently four (4) full-time Accounting Assistant vacancies within the Department of Finance described below. Candidates interested in these assignments, OR candidates interested in being considered for future Accounting Assistant vacancies in any department should apply. Department of Finance - Accounts Payable The Accounts Payable assignment is responsible for accounting and financial document processing and performing Countywide business critical activities such as auditing and approving documents for payment to ensure compliance in accordance with current fiscal policies, performing check fulfillment and distribution processes, and providing support and customer service to County departments, local agencies, vendors, members of the public. Department of Finance - Central Collections The Central Collections assignment focuses on billing and collection for County departments, Business license, and Transient Occupancy tax programs. In addition, they apply existing accounting and fiscal policies and procedures and take responsibility for preparing, reviewing, and analyzing accounting records and reports. This position will also handle the receipt and recording of payments, maintenance of associated records, preparation of bank deposits, ensuring completeness of documentation, maintaining cash logs, and reconciling bank statements. Department of Finance - Public Administrator The Public Administrator assignment works in accounts receivable, accounts payable, client or third-party billing, and completes a variety of client, vendor, and other operational reports. They enter information into a case management system for decedent estates and perform administrative tasks such as coordinating schedules and office meetings, mail receipt and delivery, and supply ordering. This position will also be communicating with members of the community, decedent next of kin, and other interested parties and must be able to work collaboratively with other County staff, outside agencies, and other stakeholders. They will also be assisting the Public Administrator deputies with a variety of offsite field tasks related to the investigation of decedent estates. Department of Finance - Tax Collector The Tax Collector assignment is responsible for preparing, reviewing, and analyzing accounting records and reports. The position involves cash handling, and regularly providing customer service to the public. Furthermore, the role includes managing the efficient processing of large volumes of incoming mail which entails ensuring timely and accurate sorting, categorization, and distribution to relevant departments within the department. They will coordinate check processing procedures, especially during tax peak seasons, to maintain a streamlined and organized workflow. ABOUT YOU Our Highly Qualified Candidate is organized, dependable, flexible, accurate and able to work both independently and with a professional team. The ideal candidate is an excellent written and verbal communicator and has direct experience in customer service with the ability to demonstrate tact and diplomacy when dealing with the public and other departmental personnel. Additionally, they can clearly articulate and document appropriate accounting procedures and have experience in governmental accounting practices or similarly regulated environments in the private sector. Experience working with financial accounting, banking, customer account maintenance and statistical reporting systems is also highly desirable. Minimum Qualifications: Accounting Assistant Two years of accounting and/or financial office support experience that includes preparing, processing, and maintaining accounting documents and records. Education or professional training that is directly related to the work may be substituted for up to one year of the required experience. Special Requirements: The successful candidate will be required to successfully complete a background investigation. ABOUT THE PROCESS OPEN & CONTINUOUS RECRUITMENT Because this recruitment is Open and Continuous, applicants are encouraged to submit completed applications as soon as possible. The filing period for an Open and Continuous recruitment may be closed at any time. All applicants will receive email notifications regarding their status in the recruitment process. Please be sure to check your spam settings to allow our emails to reach you. You may also log into your governmentjobs.com account to view these emails. Testing and Eligible List: Depending on the number of qualified applications received, the examination may consist of a highly qualified review, application screening, online assessment, written examination, oral examination, performance examination, or any combination to determine which candidates' names will be placed on the eligible list. The eligible list established from this recruitment will be used to fill the current vacancy and any future vacancies for open, fixed-term, full-time or part-time positions which may occur while the list remains active. Disaster Service Workers: All County of Marin employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. PLEASE NOTE : The benefits described herein do not apply to temporary (contingent) or to part-time employees that work less than 50%. COUNTY OF MARIN BENEFITS: GENERAL Below are some of the excellent benefits the County offers. More information about our benefits can be found on the Marin County's Benefits Homepage . Paid Time Off : Competitive vacation accrual; 12 holidays per year; and generous sick leave accruals. Additional types of paid leaves are available for some bargaining units. Health Plan : Choice of four health plans (two Kaiser HMOs, Western Health Advantage HMO,and an Anthem Blue Cross PPO) along with dental through Delta Dental PPO, and vision through Vision Service Plan (VSP). There is a County contribution toward the premiums (the contribution amount varies depending on coverage tier elected such as employee only, employee + 1, employee + family). Plus, the County offers excellent Life Insurance, Disability, Flexible Spending Plans, a Dependent Care Assistance Program, professional development and more. Retirement : Defined benefit plan under the County Employees Retirement Act of 1937. More information can be found online at www.mcera.org. IRS 457 Plan : Choice of pre-tax or post-tax (Roth) employee contribution up to the IRS annual maximum. Retiree Medical : The County provides access to group health plan coverage to eligible retirees. For specific questions regarding the employment process, please contact Human Resources at (415) 473-6104. For additional details about the benefits or retirement, please contact the Benefits Division at (415) 473-2197. *IMPORTANT NOTE: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
Apr 10, 2024
Full Time
ABOUT US At the County of Marin, our employees overwhelmingly report feeling their work is meaningful, they like the work they do, and they are proud to tell people “I work for the County of Marin.” Discover more about us, our values and our organizational culture here . Read on to find out more about this opportunity: ABOUT THE POSITION Accounting Assistants provide accounting and office support for departments, divisions and/or teams across the County. There are currently four (4) full-time Accounting Assistant vacancies within the Department of Finance described below. Candidates interested in these assignments, OR candidates interested in being considered for future Accounting Assistant vacancies in any department should apply. Department of Finance - Accounts Payable The Accounts Payable assignment is responsible for accounting and financial document processing and performing Countywide business critical activities such as auditing and approving documents for payment to ensure compliance in accordance with current fiscal policies, performing check fulfillment and distribution processes, and providing support and customer service to County departments, local agencies, vendors, members of the public. Department of Finance - Central Collections The Central Collections assignment focuses on billing and collection for County departments, Business license, and Transient Occupancy tax programs. In addition, they apply existing accounting and fiscal policies and procedures and take responsibility for preparing, reviewing, and analyzing accounting records and reports. This position will also handle the receipt and recording of payments, maintenance of associated records, preparation of bank deposits, ensuring completeness of documentation, maintaining cash logs, and reconciling bank statements. Department of Finance - Public Administrator The Public Administrator assignment works in accounts receivable, accounts payable, client or third-party billing, and completes a variety of client, vendor, and other operational reports. They enter information into a case management system for decedent estates and perform administrative tasks such as coordinating schedules and office meetings, mail receipt and delivery, and supply ordering. This position will also be communicating with members of the community, decedent next of kin, and other interested parties and must be able to work collaboratively with other County staff, outside agencies, and other stakeholders. They will also be assisting the Public Administrator deputies with a variety of offsite field tasks related to the investigation of decedent estates. Department of Finance - Tax Collector The Tax Collector assignment is responsible for preparing, reviewing, and analyzing accounting records and reports. The position involves cash handling, and regularly providing customer service to the public. Furthermore, the role includes managing the efficient processing of large volumes of incoming mail which entails ensuring timely and accurate sorting, categorization, and distribution to relevant departments within the department. They will coordinate check processing procedures, especially during tax peak seasons, to maintain a streamlined and organized workflow. ABOUT YOU Our Highly Qualified Candidate is organized, dependable, flexible, accurate and able to work both independently and with a professional team. The ideal candidate is an excellent written and verbal communicator and has direct experience in customer service with the ability to demonstrate tact and diplomacy when dealing with the public and other departmental personnel. Additionally, they can clearly articulate and document appropriate accounting procedures and have experience in governmental accounting practices or similarly regulated environments in the private sector. Experience working with financial accounting, banking, customer account maintenance and statistical reporting systems is also highly desirable. Minimum Qualifications: Accounting Assistant Two years of accounting and/or financial office support experience that includes preparing, processing, and maintaining accounting documents and records. Education or professional training that is directly related to the work may be substituted for up to one year of the required experience. Special Requirements: The successful candidate will be required to successfully complete a background investigation. ABOUT THE PROCESS OPEN & CONTINUOUS RECRUITMENT Because this recruitment is Open and Continuous, applicants are encouraged to submit completed applications as soon as possible. The filing period for an Open and Continuous recruitment may be closed at any time. All applicants will receive email notifications regarding their status in the recruitment process. Please be sure to check your spam settings to allow our emails to reach you. You may also log into your governmentjobs.com account to view these emails. Testing and Eligible List: Depending on the number of qualified applications received, the examination may consist of a highly qualified review, application screening, online assessment, written examination, oral examination, performance examination, or any combination to determine which candidates' names will be placed on the eligible list. The eligible list established from this recruitment will be used to fill the current vacancy and any future vacancies for open, fixed-term, full-time or part-time positions which may occur while the list remains active. Disaster Service Workers: All County of Marin employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. PLEASE NOTE : The benefits described herein do not apply to temporary (contingent) or to part-time employees that work less than 50%. COUNTY OF MARIN BENEFITS: GENERAL Below are some of the excellent benefits the County offers. More information about our benefits can be found on the Marin County's Benefits Homepage . Paid Time Off : Competitive vacation accrual; 12 holidays per year; and generous sick leave accruals. Additional types of paid leaves are available for some bargaining units. Health Plan : Choice of four health plans (two Kaiser HMOs, Western Health Advantage HMO,and an Anthem Blue Cross PPO) along with dental through Delta Dental PPO, and vision through Vision Service Plan (VSP). There is a County contribution toward the premiums (the contribution amount varies depending on coverage tier elected such as employee only, employee + 1, employee + family). Plus, the County offers excellent Life Insurance, Disability, Flexible Spending Plans, a Dependent Care Assistance Program, professional development and more. Retirement : Defined benefit plan under the County Employees Retirement Act of 1937. More information can be found online at www.mcera.org. IRS 457 Plan : Choice of pre-tax or post-tax (Roth) employee contribution up to the IRS annual maximum. Retiree Medical : The County provides access to group health plan coverage to eligible retirees. For specific questions regarding the employment process, please contact Human Resources at (415) 473-6104. For additional details about the benefits or retirement, please contact the Benefits Division at (415) 473-2197. *IMPORTANT NOTE: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous