Texas Tech University Health Sciences Center
Lubbock, TX
Patient Services Specialist - Ob/Gyn Lbk Lubbock 37256BR Position Description This position is responsible for assuring smooth operation of the clinic patient flow. Employees serve as primary contacts for patients and are responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position is responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies and maintaining related information for the department. Employees may have cash handling responsibilities. Major/Essential Functions Greet all patients as they arrive to the clinic and certifies that all patient information is updated and correct. Acquires and scans appropriate paperwork at check in including: consent to treat, confidential communication form, financial agreements, insurance information, identification and any other relevant paperwork. Follows appropriate procedures for checking patients out of the clinic by scheduling follow up appointments appropriately, following system check out and assisting patients with any other needs. Answers incoming phone calls, certifies that all patient information is updated and correct and handles the needs of the caller appropriately. Handles payment transactions and completes necessary batch closing and deposit documentation every day. Handles patient messages delegated from the message pool, triage nurse, physicians, or supervisor including messages from the after hours service. Coordinates referral appointments from other clinics, agencies, and private physicians. Maintains knowledge of all visit types, physician names and scheduling guidelines in order to schedule appropriately. Maintains a tidy waiting room and ensures all patients are informed about clinic delays. Proactively assists other staff and providers as needed. PROFESSIONAL DEVELOPMENT: Promote, Assess, and evaluate the educational needs and requirements specific to your job discipline Contribute to KPIs as appropriate for job functions. Required Qualifications A High School diploma or GED. 1-year Customer Service, office, or related experience. Additional education may substitute for the experience requirement. To apply, please visit: https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?partnerid=25898&siteid=5283&PageType=JobDetails&jobid=861227 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx. Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-ddc9e300fc3d1c4dab7c0b1063f5bebd
Apr 17, 2024
Full Time
Patient Services Specialist - Ob/Gyn Lbk Lubbock 37256BR Position Description This position is responsible for assuring smooth operation of the clinic patient flow. Employees serve as primary contacts for patients and are responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position is responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies and maintaining related information for the department. Employees may have cash handling responsibilities. Major/Essential Functions Greet all patients as they arrive to the clinic and certifies that all patient information is updated and correct. Acquires and scans appropriate paperwork at check in including: consent to treat, confidential communication form, financial agreements, insurance information, identification and any other relevant paperwork. Follows appropriate procedures for checking patients out of the clinic by scheduling follow up appointments appropriately, following system check out and assisting patients with any other needs. Answers incoming phone calls, certifies that all patient information is updated and correct and handles the needs of the caller appropriately. Handles payment transactions and completes necessary batch closing and deposit documentation every day. Handles patient messages delegated from the message pool, triage nurse, physicians, or supervisor including messages from the after hours service. Coordinates referral appointments from other clinics, agencies, and private physicians. Maintains knowledge of all visit types, physician names and scheduling guidelines in order to schedule appropriately. Maintains a tidy waiting room and ensures all patients are informed about clinic delays. Proactively assists other staff and providers as needed. PROFESSIONAL DEVELOPMENT: Promote, Assess, and evaluate the educational needs and requirements specific to your job discipline Contribute to KPIs as appropriate for job functions. Required Qualifications A High School diploma or GED. 1-year Customer Service, office, or related experience. Additional education may substitute for the experience requirement. To apply, please visit: https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?partnerid=25898&siteid=5283&PageType=JobDetails&jobid=861227 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx. Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-ddc9e300fc3d1c4dab7c0b1063f5bebd
Texas Tech University Health Sciences Center
Midland, TX
Family Medicine Patient Services Specialist Midland 37292BR Position Description This position is responsible for ensuring the smooth operation of the clinic patient flow. Employees serve as primary contacts for patients and are responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position is responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies, and maintaining related information for the department. Employees may have cash-handling responsibilities. Major/Essential Functions Providing excellent customer service to anyone who calls or walks into the clinic. Responsibilities include answering phones, scheduling patient visits, patient check-in & check-out, insurance verification, benefits verification, and collecting payments. Required Qualifications A High School diploma or GED. 1-year Customer Service, office, or related experience. Additional education may substitute for the experience requirement. To apply, please visit: https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?partnerid=25898&siteid=5283&PageType=JobDetails&jobid=861720 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx. Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-5b09bba29a4d3b41aba412d61867f44f
Apr 17, 2024
Full Time
Family Medicine Patient Services Specialist Midland 37292BR Position Description This position is responsible for ensuring the smooth operation of the clinic patient flow. Employees serve as primary contacts for patients and are responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position is responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies, and maintaining related information for the department. Employees may have cash-handling responsibilities. Major/Essential Functions Providing excellent customer service to anyone who calls or walks into the clinic. Responsibilities include answering phones, scheduling patient visits, patient check-in & check-out, insurance verification, benefits verification, and collecting payments. Required Qualifications A High School diploma or GED. 1-year Customer Service, office, or related experience. Additional education may substitute for the experience requirement. To apply, please visit: https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?partnerid=25898&siteid=5283&PageType=JobDetails&jobid=861720 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx. Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-5b09bba29a4d3b41aba412d61867f44f
Texas Tech University Health Sciences Center
Lubbock, TX
Patient Services Specialist-Surgery Lubbock 36989BR Position Description This position is responsible for assuring smooth operation of the clinic patient flow. Employees serve as primary contacts for patients and are responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position is responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies and maintaining related information for the department. Employees may have cash handling responsibilities. Major/Essential Functions Maintain a professional customer service atmosphere for patients, physicians and staff. Receives all incoming calls and faxes for the clinic. Takes information from incoming calls, faxes and handles or distributes accordingly. Responsible for scheduling or rescheduling all patient appointments for the clinic. Working the appointment reminder and wait list to ensure patient's appointments are scheduled as prescribed. Receives patients, verifies and updates demographics and insurance. Obtain current consents. Assist patients with forms. Scan appropriates forms and information in EMR Check patients out of the clinic including copays and scheduling follow-up appointments. Correspond with patients who have missed appointments. Contact patients regarding changed or bumped appointments and makes appropriate changes in IDX. Obtain/-update patient photo in Eye Doc. Is proactive responsive to any other duties as assigned by supervisor. Clock in upon arrival, clock out for lunch, clock in upon return from lunch, and clock out at the end of the work day. For each pay period, verify your time entries and enter leave time on the TCP online system. Professional development Promote, Assess and evaluate the educational needs and requirements specific to your job discipline. Rooming patients. Cleaning exam rooms. Prepare Clinic charts for clinic days. Required Qualifications A High School diploma or GED. 1-year Customer Service, office, or related experience. Additional education may substitute for the experience requirement. To apply, please visit: https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?partnerid=25898&siteid=5283&PageType=JobDetails&jobid=857448 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx. Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-999f9e88a792644fa90d1f778ab43bd5
Apr 14, 2024
Full Time
Patient Services Specialist-Surgery Lubbock 36989BR Position Description This position is responsible for assuring smooth operation of the clinic patient flow. Employees serve as primary contacts for patients and are responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position is responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies and maintaining related information for the department. Employees may have cash handling responsibilities. Major/Essential Functions Maintain a professional customer service atmosphere for patients, physicians and staff. Receives all incoming calls and faxes for the clinic. Takes information from incoming calls, faxes and handles or distributes accordingly. Responsible for scheduling or rescheduling all patient appointments for the clinic. Working the appointment reminder and wait list to ensure patient's appointments are scheduled as prescribed. Receives patients, verifies and updates demographics and insurance. Obtain current consents. Assist patients with forms. Scan appropriates forms and information in EMR Check patients out of the clinic including copays and scheduling follow-up appointments. Correspond with patients who have missed appointments. Contact patients regarding changed or bumped appointments and makes appropriate changes in IDX. Obtain/-update patient photo in Eye Doc. Is proactive responsive to any other duties as assigned by supervisor. Clock in upon arrival, clock out for lunch, clock in upon return from lunch, and clock out at the end of the work day. For each pay period, verify your time entries and enter leave time on the TCP online system. Professional development Promote, Assess and evaluate the educational needs and requirements specific to your job discipline. Rooming patients. Cleaning exam rooms. Prepare Clinic charts for clinic days. Required Qualifications A High School diploma or GED. 1-year Customer Service, office, or related experience. Additional education may substitute for the experience requirement. To apply, please visit: https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?partnerid=25898&siteid=5283&PageType=JobDetails&jobid=857448 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx. Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-999f9e88a792644fa90d1f778ab43bd5
Texas Tech University Health Sciences Center
Lubbock, TX
Patient Services Specialist Lubbock 37242BR Position Description This position is responsible for assuring smooth operation of the clinic patient flow. Employees serve as primary contacts for patients and are responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position is responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies and maintaining related information for the department. Employees may have cash handling responsibilities. Major/Essential Functions Manage patient flow/"Wait-From" application Patient scheduling Verification of patient demographic information Insurance verfication Assist front desk staff One Team Required Qualifications A High School diploma or GED. 1-year Customer Service, office, or related experience. Additional education may substitute for the experience requirement. To apply, please visit: https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?partnerid=25898&siteid=5283&PageType=JobDetails&jobid=861086 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx. Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-1ffaa25a94dc1143bd73985929be8fea
Apr 11, 2024
Full Time
Patient Services Specialist Lubbock 37242BR Position Description This position is responsible for assuring smooth operation of the clinic patient flow. Employees serve as primary contacts for patients and are responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position is responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies and maintaining related information for the department. Employees may have cash handling responsibilities. Major/Essential Functions Manage patient flow/"Wait-From" application Patient scheduling Verification of patient demographic information Insurance verfication Assist front desk staff One Team Required Qualifications A High School diploma or GED. 1-year Customer Service, office, or related experience. Additional education may substitute for the experience requirement. To apply, please visit: https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?partnerid=25898&siteid=5283&PageType=JobDetails&jobid=861086 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx. Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-1ffaa25a94dc1143bd73985929be8fea
Texas Tech University Health Sciences Center
Midland, TX
Patient Services Specialist Midland 36635BR Position Description This position is responsible for ensuring the smooth operation of the clinic patient flow. Employees serve as primary contacts for patients and are responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position is responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies, and maintaining related information for the department. Employees may have cash-handling responsibilities. Major/Essential Functions Establish good rapport with patients and interact in an empathetic manner. Commitment to improving the experience and delivery of care for patients. Strong communication skills, with excellent interpersonal skills. Ability to listen to others and respond professionally. Strong critical thinking, problem-solving, and attention to detail. Possess a growth mindset. Answer patient calls and insurance verifications. Required Qualifications A High School diploma or GED. 1-year Customer Service, office, or related experience. Additional education may substitute for the experience requirement. To apply, please visit: https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?partnerid=25898&siteid=5283&PageType=JobDetails&jobid=852936 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx. Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-3db0743455e02440b5af2b56ff18c5c7
Mar 30, 2024
Full Time
Patient Services Specialist Midland 36635BR Position Description This position is responsible for ensuring the smooth operation of the clinic patient flow. Employees serve as primary contacts for patients and are responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position is responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies, and maintaining related information for the department. Employees may have cash-handling responsibilities. Major/Essential Functions Establish good rapport with patients and interact in an empathetic manner. Commitment to improving the experience and delivery of care for patients. Strong communication skills, with excellent interpersonal skills. Ability to listen to others and respond professionally. Strong critical thinking, problem-solving, and attention to detail. Possess a growth mindset. Answer patient calls and insurance verifications. Required Qualifications A High School diploma or GED. 1-year Customer Service, office, or related experience. Additional education may substitute for the experience requirement. To apply, please visit: https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?partnerid=25898&siteid=5283&PageType=JobDetails&jobid=852936 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx. Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-3db0743455e02440b5af2b56ff18c5c7
Texas Tech University Health Sciences Center
Lubbock, TX
Patient Services Specialist Permian Basin 37266BR Position Description This position is responsible for ensuring the smooth operation of the clinic patient flow. Employees serve as primary contacts for patients and are responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position is responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies, and maintaining related information for the department. Employees may have cash-handling responsibilities. Major/Essential Functions Will be responsible for answering phone calls for OB/GYN checking in patients and collecting and verifying insurance information and demographics for new, and current patients. Required Qualifications A High School diploma or GED. 1-year Customer Service, office, or related experience. Additional education may substitute for the experience requirement. To apply, please visit: https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?partnerid=25898&siteid=5283&PageType=JobDetails&jobid=861400 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information, or status as a protected veteran. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx. Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-1224f243f4564546af4d89e9b5e20031
Apr 17, 2024
Full Time
Patient Services Specialist Permian Basin 37266BR Position Description This position is responsible for ensuring the smooth operation of the clinic patient flow. Employees serve as primary contacts for patients and are responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position is responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies, and maintaining related information for the department. Employees may have cash-handling responsibilities. Major/Essential Functions Will be responsible for answering phone calls for OB/GYN checking in patients and collecting and verifying insurance information and demographics for new, and current patients. Required Qualifications A High School diploma or GED. 1-year Customer Service, office, or related experience. Additional education may substitute for the experience requirement. To apply, please visit: https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?partnerid=25898&siteid=5283&PageType=JobDetails&jobid=861400 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information, or status as a protected veteran. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx. Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-1224f243f4564546af4d89e9b5e20031
Texas Tech University Health Sciences Center
Odessa, TX
Family Medicine Patient Services Specialist Odessa 36379BR Position Description This position is responsible for ensuring the smooth operation of the clinic patient flow. Employees serve as primary contacts for patients and are responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position is responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies, and maintaining related information for the department. Employees may have cash-handling responsibilities. Major/Essential Functions Providing excellent customer service to anyone who calls or walks into the clinic. Required Qualifications A High School diploma or GED. 1-year Customer Service, office, or related experience. Additional education may substitute for the experience requirement. To apply, please visit: https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?partnerid=25898&siteid=5283&PageType=JobDetails&jobid=849668 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx. Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-2a9ef0764cc3de4d91dda25b6d6d4fed
Apr 11, 2024
Full Time
Family Medicine Patient Services Specialist Odessa 36379BR Position Description This position is responsible for ensuring the smooth operation of the clinic patient flow. Employees serve as primary contacts for patients and are responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position is responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies, and maintaining related information for the department. Employees may have cash-handling responsibilities. Major/Essential Functions Providing excellent customer service to anyone who calls or walks into the clinic. Required Qualifications A High School diploma or GED. 1-year Customer Service, office, or related experience. Additional education may substitute for the experience requirement. To apply, please visit: https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?partnerid=25898&siteid=5283&PageType=JobDetails&jobid=849668 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx. Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-2a9ef0764cc3de4d91dda25b6d6d4fed
Texas Tech University Health Sciences Center
Lubbock, TX
Patient Services Specialist-Student Health Services Lubbock 37236BR Position Description This position is responsible for assuring smooth operation of the clinic patient flow. Employees serve as primary contacts for patients and are responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position is responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies and maintaining related information for the department. Employees may have cash handling responsibilities. Major/Essential Functions Student Health Services at Texas Tech University is the on-campus medical care clinic exclusively for Texas Tech students. The mission of Student Health Services is to proudly provide compassionate, high-quality and accessible healthcare to Texas Tech students. The Patient Services Specialist will help support the mission of Student Health Services by: Supporting the success of the department by verifying and researching various insurance tasks generated by our registration software. Serving as the initial impression of our clinic by greeting patients with compassion, enthusiasm, and respect. Providing education to patients on our services. Listening carefully to patient needs presented face to face or over the telephone and communicating clear and accurate information in response. Attending Red Raider Orientation (Freshman/Transfer Orientation) and representing Student Health in a professional manner. PSS have additional leadership duties as determined by the PSS Supervisor and will be expected to mentor and train PSS to meet departmental goals and initiatives. Student Health Services is an exciting place to work. It is a fast-paced, team oriented environment where patients always come first. It is critical for the Patient Service Specialist to demonstrate excellent communication skills, training ability, effective problem solving, and professionalism. The Patient Services Specialist also must be able to keep calm under pressure and be comfortable working with Providers and nurses. Required Qualifications A High School diploma or GED. 1-year Customer Service, office, or related experience. Additional education may substitute for the experience requirement. To apply, please visit: https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?partnerid=25898&siteid=5283&PageType=JobDetails&jobid=861017 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx. Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-040fe2e10bdfc942bb6f9d1960877c06
Apr 10, 2024
Full Time
Patient Services Specialist-Student Health Services Lubbock 37236BR Position Description This position is responsible for assuring smooth operation of the clinic patient flow. Employees serve as primary contacts for patients and are responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position is responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies and maintaining related information for the department. Employees may have cash handling responsibilities. Major/Essential Functions Student Health Services at Texas Tech University is the on-campus medical care clinic exclusively for Texas Tech students. The mission of Student Health Services is to proudly provide compassionate, high-quality and accessible healthcare to Texas Tech students. The Patient Services Specialist will help support the mission of Student Health Services by: Supporting the success of the department by verifying and researching various insurance tasks generated by our registration software. Serving as the initial impression of our clinic by greeting patients with compassion, enthusiasm, and respect. Providing education to patients on our services. Listening carefully to patient needs presented face to face or over the telephone and communicating clear and accurate information in response. Attending Red Raider Orientation (Freshman/Transfer Orientation) and representing Student Health in a professional manner. PSS have additional leadership duties as determined by the PSS Supervisor and will be expected to mentor and train PSS to meet departmental goals and initiatives. Student Health Services is an exciting place to work. It is a fast-paced, team oriented environment where patients always come first. It is critical for the Patient Service Specialist to demonstrate excellent communication skills, training ability, effective problem solving, and professionalism. The Patient Services Specialist also must be able to keep calm under pressure and be comfortable working with Providers and nurses. Required Qualifications A High School diploma or GED. 1-year Customer Service, office, or related experience. Additional education may substitute for the experience requirement. To apply, please visit: https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?partnerid=25898&siteid=5283&PageType=JobDetails&jobid=861017 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx. Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-040fe2e10bdfc942bb6f9d1960877c06
Texas Tech University Health Sciences Center
Lubbock, TX
Patient Services Specialist- PRN call center Lubbock 37111BR Position Description This position is responsible for assuring smooth operation of the clinic patient flow. Employees serve as primary contacts for patients and are responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position is responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies and maintaining related information for the department. Employees may have cash handling responsibilities. Major/Essential Functions Receives all incoming calls for the clinic. Prepares schedule of daily appointments for distribution as necessary, and notifies clinic staff of any changes. Requests necessary charts from medical records. Receives patients, makes appropriate notations on charts and fee sheets. Keeps daily count of patients seen for weekly and monthly reports. Contacts patients who have missed appointments. Coordinates referral appointments to other clinics. Maintains required files in clinic. Checks billing information; making corrections as necessary. Takes information from patient or pharmacist concerning prescription refills, lab reports, etc. Coordinating information and requests with physician. Processes clinic charge sheets and logs fee sheets. Receipts payments for clinic services. Assists patients with applications and forms and with questions on their accounts. Maintains account activity data for daily reports for the business office. Files insurance claims for patients who request this service. Assists patients with problems with insurance companies and filing procedures. Follows up on claims submitted to insurance companies. Notes denial of insurance claim and reason on patient accounts. Sends itemized statements to patients, employers or insurance companies as requested. Performs other work as required. Required Qualifications A High School diploma or GED. 1-year Customer Service, office, or related experience. Additional education may substitute for the experience requirement. To apply, please visit: https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?partnerid=25898&siteid=5283&PageType=JobDetails&jobid=859047 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx. Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-518277ea738aea45a5d33566aea0f5eb
Mar 28, 2024
Part Time
Patient Services Specialist- PRN call center Lubbock 37111BR Position Description This position is responsible for assuring smooth operation of the clinic patient flow. Employees serve as primary contacts for patients and are responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position is responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies and maintaining related information for the department. Employees may have cash handling responsibilities. Major/Essential Functions Receives all incoming calls for the clinic. Prepares schedule of daily appointments for distribution as necessary, and notifies clinic staff of any changes. Requests necessary charts from medical records. Receives patients, makes appropriate notations on charts and fee sheets. Keeps daily count of patients seen for weekly and monthly reports. Contacts patients who have missed appointments. Coordinates referral appointments to other clinics. Maintains required files in clinic. Checks billing information; making corrections as necessary. Takes information from patient or pharmacist concerning prescription refills, lab reports, etc. Coordinating information and requests with physician. Processes clinic charge sheets and logs fee sheets. Receipts payments for clinic services. Assists patients with applications and forms and with questions on their accounts. Maintains account activity data for daily reports for the business office. Files insurance claims for patients who request this service. Assists patients with problems with insurance companies and filing procedures. Follows up on claims submitted to insurance companies. Notes denial of insurance claim and reason on patient accounts. Sends itemized statements to patients, employers or insurance companies as requested. Performs other work as required. Required Qualifications A High School diploma or GED. 1-year Customer Service, office, or related experience. Additional education may substitute for the experience requirement. To apply, please visit: https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?partnerid=25898&siteid=5283&PageType=JobDetails&jobid=859047 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx. Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-518277ea738aea45a5d33566aea0f5eb
Texas Tech University Health Sciences Center
Lubbock, TX
Patient Services Supervisor Lubbock 37290BR Position Description Champions a values based culture to promote unit effectiveness. Directs and supervises Patient Services staff in the processing of patients. Supervises scheduling of appointments, patient visits, the receiving of patients, and the maintenance of records; supervises processing of charges for clinic services, filing of insurance claims, responses to requests for information from patients and insurance companies and the maintenance of related information for the department. Responsibilities may include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Most work is performed according to established procedures; problems of an unusual nature are referred to supervisor. Major/Essential Functions Work with the Program Director to coordinate and oversee day to day operations. Computer scheduling and communication of mental health and Phone service/appointments. Develops procedures and workflows with administrator for efficient operations. Works in collaboration with primary care health providers, case management providers, employees, and outside consultants as needed to ensure a high-quality continuum of care that comprehensively meets the needs of the patient. Develops strategies for improved efficiency and evaluate performance of team operations to pinpoint areas for improvement Supervises assigned team members for daily operations and leads team for departmental objectives Trains new staff as appropriate on health systems work flows and PSS workflows. Conducted follow-up calls with patients post-appointment to ensure satisfaction. Assisted patients with paperwork and appointment preparation. Responded promptly and professionally to urgent requests from providers or patients. Processed specialist visits referrals according to protocols. Collaborated effectively with healthcare professionals and staff. Updated patient profiles via computer system data entry. Maintained cleanliness of waiting area. Lead the front desk operations including answering phones, scheduling, insurance verification, and payments collection. Verified insurance eligibility through online systems or phone calls. Interact with patients and faculty, handling additional tasks as needed. Handle daily mail, faxes, and emails with high confidentiality. Ensure all insurance pre-visits, pre-authorizations, and referrals were on file before visits. Collected co-pays, deductibles, and co-insurance payments from patients. Provides billing inquires to the coders to help discuss with patients. Handled medical records, ensuring compliance with legal and HIPAA regulations. Organized weekly meetings with administrator to discuss relevant information. Collaborated with Clinic Leadership to improve clinic flow and patient satisfaction. Promoted teamwork and positive patient perceptions through effective communication. Complete duties/projects as assigned by department administrator. Required Qualifications High school diploma or equivalent. A minimum of five (5) years of customer service experience of which two (2) years are in an of supervisory role. Experience in a clinic or physician's office preferred. OR At least three (3) years of experience at TTUHSC in the Patient Services Program, one (1) year of supervisory experience. To apply, please visit: https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?partnerid=25898&siteid=5283&PageType=JobDetails&jobid=861687 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx. Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-8cfcec08843fc64b856de3be2174a958
Apr 16, 2024
Full Time
Patient Services Supervisor Lubbock 37290BR Position Description Champions a values based culture to promote unit effectiveness. Directs and supervises Patient Services staff in the processing of patients. Supervises scheduling of appointments, patient visits, the receiving of patients, and the maintenance of records; supervises processing of charges for clinic services, filing of insurance claims, responses to requests for information from patients and insurance companies and the maintenance of related information for the department. Responsibilities may include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Most work is performed according to established procedures; problems of an unusual nature are referred to supervisor. Major/Essential Functions Work with the Program Director to coordinate and oversee day to day operations. Computer scheduling and communication of mental health and Phone service/appointments. Develops procedures and workflows with administrator for efficient operations. Works in collaboration with primary care health providers, case management providers, employees, and outside consultants as needed to ensure a high-quality continuum of care that comprehensively meets the needs of the patient. Develops strategies for improved efficiency and evaluate performance of team operations to pinpoint areas for improvement Supervises assigned team members for daily operations and leads team for departmental objectives Trains new staff as appropriate on health systems work flows and PSS workflows. Conducted follow-up calls with patients post-appointment to ensure satisfaction. Assisted patients with paperwork and appointment preparation. Responded promptly and professionally to urgent requests from providers or patients. Processed specialist visits referrals according to protocols. Collaborated effectively with healthcare professionals and staff. Updated patient profiles via computer system data entry. Maintained cleanliness of waiting area. Lead the front desk operations including answering phones, scheduling, insurance verification, and payments collection. Verified insurance eligibility through online systems or phone calls. Interact with patients and faculty, handling additional tasks as needed. Handle daily mail, faxes, and emails with high confidentiality. Ensure all insurance pre-visits, pre-authorizations, and referrals were on file before visits. Collected co-pays, deductibles, and co-insurance payments from patients. Provides billing inquires to the coders to help discuss with patients. Handled medical records, ensuring compliance with legal and HIPAA regulations. Organized weekly meetings with administrator to discuss relevant information. Collaborated with Clinic Leadership to improve clinic flow and patient satisfaction. Promoted teamwork and positive patient perceptions through effective communication. Complete duties/projects as assigned by department administrator. Required Qualifications High school diploma or equivalent. A minimum of five (5) years of customer service experience of which two (2) years are in an of supervisory role. Experience in a clinic or physician's office preferred. OR At least three (3) years of experience at TTUHSC in the Patient Services Program, one (1) year of supervisory experience. To apply, please visit: https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?partnerid=25898&siteid=5283&PageType=JobDetails&jobid=861687 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx. Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-8cfcec08843fc64b856de3be2174a958
Description THIS POSTING MAY CLOSE AT ANY TIME ONCE A SUFFICIENT NUMBER OF APPLICATIONS HAVE BEEN RECEIVED. The Health Services Specialist I performs basic health care tasks and specialized detention work in the care and security of inmates and detainees in the county jail or juvenile detention center. Work involves responding to emergency and non-emergency requests, performing medical screenings, patient chart documentation, and distributing medications as prescribed. Examples of Duties Handles and manages routine and sensitive correspondence, medical records, reports, billing statements, memorandums, and other documents. Provides inmates and detainees with baseline medical assessments; provides basic health care to inmates and detainees, including both emergent and non-emergent care. Performs phlebotomy and specimen collection for both pathology and forensic processing, assists physicians and allied care providers during patient evaluation and examination clinics. Provides immunizations. Distributes medications and updates related files to ensure proper documentation of administered medications. Receives, distributes, and maintains office supply and medical supply inventories. Arranges and coordinates inmate patient appointments with community providers; helps to ensure transportation and security procedures are followed. Manages phone calls and inquiries from citizens or the general community, providing information as necessary or referring callers to appropriate personnel, and routing messages. Maintains follow up care schedules and routes patient information as necessary; files related medical information as needed. Regular and punctual attendance is required. Processes inmate patient billing statements from community providers and services Assists with recording, entering, and posting inmate co-pay statements for collection. Performs other related duties as required. Minimum Qualifications Must be 18 years of age. Must be a United States citizen. Possession of a valid Driver's License. Must be able to obtain a State of Texas driver's license within 90 days of employment. High school diploma or GED and a certification as an EMT, Medical Assistant or Registered Pharmacy Technician is required. A minimum one year of experience in a related field is preferred. Supplemental Information To ensure the proper delivery of emails please add jobs@dentoncounty.gov to your email safe list. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Description THIS POSTING MAY CLOSE AT ANY TIME ONCE A SUFFICIENT NUMBER OF APPLICATIONS HAVE BEEN RECEIVED. The Health Services Specialist I performs basic health care tasks and specialized detention work in the care and security of inmates and detainees in the county jail or juvenile detention center. Work involves responding to emergency and non-emergency requests, performing medical screenings, patient chart documentation, and distributing medications as prescribed. Examples of Duties Handles and manages routine and sensitive correspondence, medical records, reports, billing statements, memorandums, and other documents. Provides inmates and detainees with baseline medical assessments; provides basic health care to inmates and detainees, including both emergent and non-emergent care. Performs phlebotomy and specimen collection for both pathology and forensic processing, assists physicians and allied care providers during patient evaluation and examination clinics. Provides immunizations. Distributes medications and updates related files to ensure proper documentation of administered medications. Receives, distributes, and maintains office supply and medical supply inventories. Arranges and coordinates inmate patient appointments with community providers; helps to ensure transportation and security procedures are followed. Manages phone calls and inquiries from citizens or the general community, providing information as necessary or referring callers to appropriate personnel, and routing messages. Maintains follow up care schedules and routes patient information as necessary; files related medical information as needed. Regular and punctual attendance is required. Processes inmate patient billing statements from community providers and services Assists with recording, entering, and posting inmate co-pay statements for collection. Performs other related duties as required. Minimum Qualifications Must be 18 years of age. Must be a United States citizen. Possession of a valid Driver's License. Must be able to obtain a State of Texas driver's license within 90 days of employment. High school diploma or GED and a certification as an EMT, Medical Assistant or Registered Pharmacy Technician is required. A minimum one year of experience in a related field is preferred. Supplemental Information To ensure the proper delivery of emails please add jobs@dentoncounty.gov to your email safe list. Closing Date/Time: Continuous
Oklahoma State Department of Health
Osage County, Oklahoma, United States
Job Posting Title Social Services Specialist II or III - Temporary Agency 340 OKLAHOMA STATE DEPARTMENT OF HEALTH Supervisory Organization 340 District 3 Job Posting End Date (Continuous if Blank) Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above. Estimated Appointment End Date (Continuous if Blank) Full/Part-Time Part time Job Type Temporary Compensation Job Description Location : District 3: Lincoln County - 101 Meadow Ln. Chandler, OK Osage County - 1115 E 15th St. Pawhuska, OK Pawnee County - 501 5th St. Pawnee, OK Noble County - 300 E Fir St. Perry, OK Kay County - 433 Fairview Ave. Ponca City, OK Creek County - 1808 S Hickory St. Sapulpa, OK Payne County - 1321 W 7th Ave. Stillwater, OK Salary: $22.60 - $25.08 per hour Full Time /Part Time: Part-Time Work Schedule: Monday-Friday* Primary Hours: 8:00 am - 5:00 pm* *Agency standard working hours Why you’ll love it here! RESPECT. COLLABORATION. SERVICE. The Oklahoma State Department of Health (OSDH) is committed to leading Oklahoma to prosperity through health. Our mission is to protect and promote health, prevent disease and injury, and cultivate conditions by which Oklahomans can thrive. Check out why we are passionate about public health and believe it is the career for you!!! What is Public Health? Position Description: At this level employees are assigned responsibilities at the full performance level in providing social services to clients in assessing needs and determining eligibility for specific programs and services. This includes managing a caseload requiring both broad and specialized knowledge of all social service programs. Some positions will serve on a psychiatric team and gather and interpret social data affecting a patient’s condition; participate in therapeutic counseling of patients under the direction of a psychiatrist, psychologist, or other social services specialist in a higher-level position; or participate as a member of an interdisciplinary team, giving input on the social history of individuals and contributing to the treatment plan. In addition, employees at this level will contact outside public and private health and welfare agencies and community resources to assist in obtaining aid for clients and their families, and may serve as a field eligibility examiner by conducting reviews of questionable social service cases to determine verification of income, employment and other resources and to document the true situation of the client. Duties: Effectively manage diverse groups of stakeholders with competing priorities and multiple related projects at various levels of the social ecological model. Manages a caseload and provides services for individuals and their families. Prepare written materials and resources for professional and lay audiences for a variety of purposes. Disseminate materials and resources related to drug overdose prevention, trauma, ACES, and resilience, and educational information. Develop and deliver public presentations on drug overdose prevention, trauma, ACES, and resilience; conduct media interviews; and provide technical assistance to partners and the general public. Effectively manage diverse groups of stakeholders with competing priorities and multiple related projects at various levels of the social ecological model. Develop and maintain subject matter expertise on drug overdose prevention, trauma, ACES, and resilience, as well as the communities to be served; identify evidence-based prevention programs and policies that could meet the needs of the community. Identify and engage stakeholders; establish partnerships with public, private, tribal, and nonprofit organizations; build and maintain multi-disciplinary coalitions or workgroups; and collaborate with partners to leverage resources for advancing statewide efforts related to drug overdose prevention, trauma, ACES, and resilience. Implement or enhance local prevention strategies and mobilize partners to support implementation and sustainability of efforts related to drug overdose prevention, trauma, ACES, and resilience. Develop and deliver staff presentations on topics such as drug overdose prevention, trauma, ACES, and resilience. Serve as district lead for programs, initiatives, and efforts related to drug overdose prevention, social drivers of health, trauma, ACES, resilience. Serve as back-up supervisor for community health workers Manages a caseload and provides services for individuals and their families. Evaluates the needs of individuals and families; assists the family as a unit to function more adequately; counsels clients and arranges for needed treatment or services. Participates on a psychiatric team to gather social data. Assesses the needs of individuals and determines eligibility for specific programs; interviews clients, both in an office setting and on home visits, completes necessary case documents and compiles data to determine eligibility. Refers to and participates in providing programs within the community; utilizes community resources; initiates projects with individuals, families, and community groups. Participates in staff conferences and interdisciplinary team meetings for the purpose of determining overall treatment. Minimum Qualifications: Level II: Education and Experience requirements at this level consist of a master’s degree; or a bachelor’s degree and one year of experience in professional social work; or an equivalent combination of education and experience, substituting one additional year of experience in professional social work for each year of the bachelor’s degree. Level III: Education and Experience requirements at this level consist of a master’s degree plus two additional years of qualifying experience; or a bachelor’s degree and three years of experience in professional social work; or an equivalent combination of education and experience, substituting one additional year of experience in professional social work for each year of the bachelor’s degree. Physical Demands and Work Environment: While performing the duties of the job, employees are frequently required to stand, walk, lift, and reach. Must be willing to perform all job-related travel associated with this position. Combination of office, vehicle, and homes. Travel may include traveling during inclement weather. Telework: This position is not eligible for Telework Application Requirements: If education, certification or licensure is required to meet qualifications, applicants must provide documentation at the time of application. All applicants are subject to a background check and must be legally authorized to work in the United States without visa sponsorship. Equal Opportunity Employment The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability. Current State of Oklahoma employees must apply for open positions through their Workday account. Go to Careers app on WD home screen>Click on 'Find Jobs-Internal State of Oklahoma'.
Mar 08, 2024
Full Time
Job Posting Title Social Services Specialist II or III - Temporary Agency 340 OKLAHOMA STATE DEPARTMENT OF HEALTH Supervisory Organization 340 District 3 Job Posting End Date (Continuous if Blank) Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above. Estimated Appointment End Date (Continuous if Blank) Full/Part-Time Part time Job Type Temporary Compensation Job Description Location : District 3: Lincoln County - 101 Meadow Ln. Chandler, OK Osage County - 1115 E 15th St. Pawhuska, OK Pawnee County - 501 5th St. Pawnee, OK Noble County - 300 E Fir St. Perry, OK Kay County - 433 Fairview Ave. Ponca City, OK Creek County - 1808 S Hickory St. Sapulpa, OK Payne County - 1321 W 7th Ave. Stillwater, OK Salary: $22.60 - $25.08 per hour Full Time /Part Time: Part-Time Work Schedule: Monday-Friday* Primary Hours: 8:00 am - 5:00 pm* *Agency standard working hours Why you’ll love it here! RESPECT. COLLABORATION. SERVICE. The Oklahoma State Department of Health (OSDH) is committed to leading Oklahoma to prosperity through health. Our mission is to protect and promote health, prevent disease and injury, and cultivate conditions by which Oklahomans can thrive. Check out why we are passionate about public health and believe it is the career for you!!! What is Public Health? Position Description: At this level employees are assigned responsibilities at the full performance level in providing social services to clients in assessing needs and determining eligibility for specific programs and services. This includes managing a caseload requiring both broad and specialized knowledge of all social service programs. Some positions will serve on a psychiatric team and gather and interpret social data affecting a patient’s condition; participate in therapeutic counseling of patients under the direction of a psychiatrist, psychologist, or other social services specialist in a higher-level position; or participate as a member of an interdisciplinary team, giving input on the social history of individuals and contributing to the treatment plan. In addition, employees at this level will contact outside public and private health and welfare agencies and community resources to assist in obtaining aid for clients and their families, and may serve as a field eligibility examiner by conducting reviews of questionable social service cases to determine verification of income, employment and other resources and to document the true situation of the client. Duties: Effectively manage diverse groups of stakeholders with competing priorities and multiple related projects at various levels of the social ecological model. Manages a caseload and provides services for individuals and their families. Prepare written materials and resources for professional and lay audiences for a variety of purposes. Disseminate materials and resources related to drug overdose prevention, trauma, ACES, and resilience, and educational information. Develop and deliver public presentations on drug overdose prevention, trauma, ACES, and resilience; conduct media interviews; and provide technical assistance to partners and the general public. Effectively manage diverse groups of stakeholders with competing priorities and multiple related projects at various levels of the social ecological model. Develop and maintain subject matter expertise on drug overdose prevention, trauma, ACES, and resilience, as well as the communities to be served; identify evidence-based prevention programs and policies that could meet the needs of the community. Identify and engage stakeholders; establish partnerships with public, private, tribal, and nonprofit organizations; build and maintain multi-disciplinary coalitions or workgroups; and collaborate with partners to leverage resources for advancing statewide efforts related to drug overdose prevention, trauma, ACES, and resilience. Implement or enhance local prevention strategies and mobilize partners to support implementation and sustainability of efforts related to drug overdose prevention, trauma, ACES, and resilience. Develop and deliver staff presentations on topics such as drug overdose prevention, trauma, ACES, and resilience. Serve as district lead for programs, initiatives, and efforts related to drug overdose prevention, social drivers of health, trauma, ACES, resilience. Serve as back-up supervisor for community health workers Manages a caseload and provides services for individuals and their families. Evaluates the needs of individuals and families; assists the family as a unit to function more adequately; counsels clients and arranges for needed treatment or services. Participates on a psychiatric team to gather social data. Assesses the needs of individuals and determines eligibility for specific programs; interviews clients, both in an office setting and on home visits, completes necessary case documents and compiles data to determine eligibility. Refers to and participates in providing programs within the community; utilizes community resources; initiates projects with individuals, families, and community groups. Participates in staff conferences and interdisciplinary team meetings for the purpose of determining overall treatment. Minimum Qualifications: Level II: Education and Experience requirements at this level consist of a master’s degree; or a bachelor’s degree and one year of experience in professional social work; or an equivalent combination of education and experience, substituting one additional year of experience in professional social work for each year of the bachelor’s degree. Level III: Education and Experience requirements at this level consist of a master’s degree plus two additional years of qualifying experience; or a bachelor’s degree and three years of experience in professional social work; or an equivalent combination of education and experience, substituting one additional year of experience in professional social work for each year of the bachelor’s degree. Physical Demands and Work Environment: While performing the duties of the job, employees are frequently required to stand, walk, lift, and reach. Must be willing to perform all job-related travel associated with this position. Combination of office, vehicle, and homes. Travel may include traveling during inclement weather. Telework: This position is not eligible for Telework Application Requirements: If education, certification or licensure is required to meet qualifications, applicants must provide documentation at the time of application. All applicants are subject to a background check and must be legally authorized to work in the United States without visa sponsorship. Equal Opportunity Employment The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability. Current State of Oklahoma employees must apply for open positions through their Workday account. Go to Careers app on WD home screen>Click on 'Find Jobs-Internal State of Oklahoma'.
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information DEPARTMENT OF HEALTH SERVICES EXAM NUMBER: Y5357T OPEN COMPETITIVE JOB OPPORTUNITY ORIGINAL POSTING DATE: 1/1/2011 REBULLETIN INFORMATION: THIS ANNOUNCEMENT IS A REBULLETIN TO UPDATE THE EXAMINATION CONTENT INFORMATION REGARDING NOTIFICATION OF EXAM RESULTS. PERSONS WHO HAVE ALREADY APPLIED NEED NOT REAPPLY, BUT MAY CONTACT THE EXAM ANALYST IF THEY WOULD LIKE TO SUBMIT ADDITIONAL INFORMATION. All County workforce members must be fully vaccinated against COVID-19 as a condition of employment. Successful candidates for this position will be required to submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department. ABOUT THE LOS ANGELES COUNTY: The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. DHS operates as an integrated health system, operating 25 health centers and 4 acute care hospitals, in addition to providing health care to youth in the juvenile justice system and inmates in the LA County jails. Across the network of DHS' directly operated clinical sites and through partnerships with community-based clinics, DHS cares for about 600,000 unique patients each year, employs over 23,000 employees, and has an annual operating budget of 6.9 billion dollars. Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition, to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings, to supportive housing. MISSION: To advance the health of our patients and our communities by providing extraordinary care. DEFINITION: Provides enhanced or improved health care delivery to a specific patient population by evaluating nursing practices, developing methodologies and implementing standards of care, providing consultative services and by assessing and addressing patient and staff educational needs, in one or more clinical specialty areas, under the general direction of a Chief Nursing Officer II or Nursing Director, Administration. Essential Job Functions Assesses, plans, implements and evaluates the total health care of a specific patient population in one or more clinical specialty areas Uses the nursing process drawing upon extensive knowledge, experience and research to identify problem situations or issues in patient care Analyzes, interprets, advises and consults with staff and other health care professionals to provide high quality, contemporary care Provides consultation and guidance to all levels of the nursing staff pertinent to patient care problems within the field of specialty Advises the nursing staff in the establishment and maintenance of records of treatments given and the related process of each patient for the purpose of analyzing patterns, synthesizing actions and evaluation patient care plans. Requirements SELECTION REQUIREMENTS: 1. A *Master's degree from an accredited college or university in Nursing with emphasis in an area of specialty** listed below. 2. Four years of recent clinical nursing experience, two years of which must have been in the area of specialty**. **Specialties may include: Critical Care, Gerontology, Pediatrics, Emergency Care, Mental Health, Rehabilitation, Medicine, Surgery, Obstetrics/Gynecology, Wound Management, Nurse Educator, Psychiatry. LICENSE: A license to practice as a Registered Nurse and a certificate indicating that the person is qualified to use the title of Clinical Nurse Specialist, both issued by the California Board of Registered Nursing. A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job related essential functions. PHYSICAL CLASS: II - Light: Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved. Additional Information SPECIAL REQUIREMENT INFORMATION: To compete in this examination, applicants must possess: A current active license to practice as a Registered Nurse issued by the California Board of Registered Nursing -OR- Have a license to practice as a Registered Nurse issued by a State Government Board of Registered Nursing, within the United States of America. PLEASE NOTE : Applicants, who have completed the exam process with a passing score, will not be added to the Eligible Register until they have obtained a license to practice as a Registered Nurse in the State of California. Proof of a *Master's degree from an accredited college or university in Nursing with emphasis in an area of specialty MUST be attached to the application at the time of filing. *In order to receive credit for any college course work, or any type of college degree, such as Bachelor, or Master degree, or for completion of a certificate program, you must include a legible copy of the official diploma, official transcripts, or official letter from the accredited institution which shows the area of specialization; or official certificates with your application at the time of filing. Required license(s) and/or certification(s) must be active and unrestricted, or your application will not be accepted. Additionally, in order to receive credit for license(s) and/or certification(s) in relation to any desirable qualifications, the license(s) and/ or certification(s) must be active and unrestricted. SPECIAL INFORMATION: Appointees may be required to work any shift, including evenings, nights, weekends and holidays. AVAILABLE SHIFT: Any shift EXAMINATION CONTENT: This examination will consist of a qualifying interview covering training, experience, personal fitness, and general ability to perform the duties of the position. Candidates must achieve a passing score of 70% or higher on this examination in order to be placed on the eligible register. Applicants with disabilities who require special accommodations must provide the Examination Unit with written notification at the time of filing. Notification Letters and other correspondences will be sent electronically to the email address provided on the application. It is important that applicants provide a valid email address. Please add sjaimez@dhs.lacounty.gov and info@governmentjobs.com to your email address book and to the list of approved senders to prevent email notifications from being filtered as SPAM/JUNK mail. VACANCY INFORMATION: The eligible register resulting from this examination will be used to fill vacancies throughout the Department of Health Services as they occur. ELIGIBILITY INFORMATION: The names of the candidates receiving a passing grade on this examination will be added to the Eligible Register without indication of relative standing in the examination. Successful candidates will remain on the register for a period of twelve (12) months following the date of eligibility. No person may compete in this examination more than once every twelve (12) months. APPLICATION AND FILING INFORMATION : APPLICATIONS MUST BE FILED ONLINE ONLY. APPLICATIONS SUBMITTED BY U.S. MAIL, FAX OR IN PERSON WILL NOT BE ACCEPTED. Apply online by clicking the "APPLY" tab for this posting. You can also track the status of your application using this website. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. This examination will remain open until the needs of the service are met. Application filing may be suspended at any time with or without advance notice. Fill out your application completely. The acceptance of you application depends on whether you have clearly shown that you meet the REQUIREMENTS. Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, description of work performed, and salary earned, If your application is incomplete, it will be rejected. Applications electronically received after 5:00 p.m., PST on the last day of filing will not be accepted. NOTE: If you are unable to attach documents to your application, you may email the documents to Sylvia Jaimez at sjaimez@dhs.lacounty.gov within 15 calendar days of filing online . Please include the exam number and the exam title. SOCIAL SECURITY NUMBER LANGUAGE: All applicants must enter a valid social security number at the time of filing. Entering anything other than a valid social security number (i.e. 000-00-0000, 111-11-1111, etc.) will result in an automatic rejection of your application. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING USER ID AND PASSWORD: All applicants must file their applications online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. ADA COORDINATOR: (323) 914-6365 CALIFORNIA RELAY SERVICES PHONE: (800) 735-2922 DEPARTMENT CONTACT: Sylvia Jaimez, Exam Analyst Telephone Number: (213) 288-7000 Email Address: sjaimez@dhs.lacounty.gov For detailed information, please click here
Mar 05, 2024
Full Time
Position/Program Information DEPARTMENT OF HEALTH SERVICES EXAM NUMBER: Y5357T OPEN COMPETITIVE JOB OPPORTUNITY ORIGINAL POSTING DATE: 1/1/2011 REBULLETIN INFORMATION: THIS ANNOUNCEMENT IS A REBULLETIN TO UPDATE THE EXAMINATION CONTENT INFORMATION REGARDING NOTIFICATION OF EXAM RESULTS. PERSONS WHO HAVE ALREADY APPLIED NEED NOT REAPPLY, BUT MAY CONTACT THE EXAM ANALYST IF THEY WOULD LIKE TO SUBMIT ADDITIONAL INFORMATION. All County workforce members must be fully vaccinated against COVID-19 as a condition of employment. Successful candidates for this position will be required to submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department. ABOUT THE LOS ANGELES COUNTY: The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. DHS operates as an integrated health system, operating 25 health centers and 4 acute care hospitals, in addition to providing health care to youth in the juvenile justice system and inmates in the LA County jails. Across the network of DHS' directly operated clinical sites and through partnerships with community-based clinics, DHS cares for about 600,000 unique patients each year, employs over 23,000 employees, and has an annual operating budget of 6.9 billion dollars. Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition, to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings, to supportive housing. MISSION: To advance the health of our patients and our communities by providing extraordinary care. DEFINITION: Provides enhanced or improved health care delivery to a specific patient population by evaluating nursing practices, developing methodologies and implementing standards of care, providing consultative services and by assessing and addressing patient and staff educational needs, in one or more clinical specialty areas, under the general direction of a Chief Nursing Officer II or Nursing Director, Administration. Essential Job Functions Assesses, plans, implements and evaluates the total health care of a specific patient population in one or more clinical specialty areas Uses the nursing process drawing upon extensive knowledge, experience and research to identify problem situations or issues in patient care Analyzes, interprets, advises and consults with staff and other health care professionals to provide high quality, contemporary care Provides consultation and guidance to all levels of the nursing staff pertinent to patient care problems within the field of specialty Advises the nursing staff in the establishment and maintenance of records of treatments given and the related process of each patient for the purpose of analyzing patterns, synthesizing actions and evaluation patient care plans. Requirements SELECTION REQUIREMENTS: 1. A *Master's degree from an accredited college or university in Nursing with emphasis in an area of specialty** listed below. 2. Four years of recent clinical nursing experience, two years of which must have been in the area of specialty**. **Specialties may include: Critical Care, Gerontology, Pediatrics, Emergency Care, Mental Health, Rehabilitation, Medicine, Surgery, Obstetrics/Gynecology, Wound Management, Nurse Educator, Psychiatry. LICENSE: A license to practice as a Registered Nurse and a certificate indicating that the person is qualified to use the title of Clinical Nurse Specialist, both issued by the California Board of Registered Nursing. A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job related essential functions. PHYSICAL CLASS: II - Light: Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved. Additional Information SPECIAL REQUIREMENT INFORMATION: To compete in this examination, applicants must possess: A current active license to practice as a Registered Nurse issued by the California Board of Registered Nursing -OR- Have a license to practice as a Registered Nurse issued by a State Government Board of Registered Nursing, within the United States of America. PLEASE NOTE : Applicants, who have completed the exam process with a passing score, will not be added to the Eligible Register until they have obtained a license to practice as a Registered Nurse in the State of California. Proof of a *Master's degree from an accredited college or university in Nursing with emphasis in an area of specialty MUST be attached to the application at the time of filing. *In order to receive credit for any college course work, or any type of college degree, such as Bachelor, or Master degree, or for completion of a certificate program, you must include a legible copy of the official diploma, official transcripts, or official letter from the accredited institution which shows the area of specialization; or official certificates with your application at the time of filing. Required license(s) and/or certification(s) must be active and unrestricted, or your application will not be accepted. Additionally, in order to receive credit for license(s) and/or certification(s) in relation to any desirable qualifications, the license(s) and/ or certification(s) must be active and unrestricted. SPECIAL INFORMATION: Appointees may be required to work any shift, including evenings, nights, weekends and holidays. AVAILABLE SHIFT: Any shift EXAMINATION CONTENT: This examination will consist of a qualifying interview covering training, experience, personal fitness, and general ability to perform the duties of the position. Candidates must achieve a passing score of 70% or higher on this examination in order to be placed on the eligible register. Applicants with disabilities who require special accommodations must provide the Examination Unit with written notification at the time of filing. Notification Letters and other correspondences will be sent electronically to the email address provided on the application. It is important that applicants provide a valid email address. Please add sjaimez@dhs.lacounty.gov and info@governmentjobs.com to your email address book and to the list of approved senders to prevent email notifications from being filtered as SPAM/JUNK mail. VACANCY INFORMATION: The eligible register resulting from this examination will be used to fill vacancies throughout the Department of Health Services as they occur. ELIGIBILITY INFORMATION: The names of the candidates receiving a passing grade on this examination will be added to the Eligible Register without indication of relative standing in the examination. Successful candidates will remain on the register for a period of twelve (12) months following the date of eligibility. No person may compete in this examination more than once every twelve (12) months. APPLICATION AND FILING INFORMATION : APPLICATIONS MUST BE FILED ONLINE ONLY. APPLICATIONS SUBMITTED BY U.S. MAIL, FAX OR IN PERSON WILL NOT BE ACCEPTED. Apply online by clicking the "APPLY" tab for this posting. You can also track the status of your application using this website. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. This examination will remain open until the needs of the service are met. Application filing may be suspended at any time with or without advance notice. Fill out your application completely. The acceptance of you application depends on whether you have clearly shown that you meet the REQUIREMENTS. Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, description of work performed, and salary earned, If your application is incomplete, it will be rejected. Applications electronically received after 5:00 p.m., PST on the last day of filing will not be accepted. NOTE: If you are unable to attach documents to your application, you may email the documents to Sylvia Jaimez at sjaimez@dhs.lacounty.gov within 15 calendar days of filing online . Please include the exam number and the exam title. SOCIAL SECURITY NUMBER LANGUAGE: All applicants must enter a valid social security number at the time of filing. Entering anything other than a valid social security number (i.e. 000-00-0000, 111-11-1111, etc.) will result in an automatic rejection of your application. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING USER ID AND PASSWORD: All applicants must file their applications online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. ADA COORDINATOR: (323) 914-6365 CALIFORNIA RELAY SERVICES PHONE: (800) 735-2922 DEPARTMENT CONTACT: Sylvia Jaimez, Exam Analyst Telephone Number: (213) 288-7000 Email Address: sjaimez@dhs.lacounty.gov For detailed information, please click here
County of Mendocino, CA
Ukiah, California, United States
The Position The current vacancies are in Ukiah and Fort Bragg, CA. The list developed from this recruitment will be used for a limited period to fill open and promotional, regular full-time, and part-time positions throughout the County, should they occur. Pursuant to current bargaining unit agreements, employees regularly assigned to the coastal region or in Covelo are eligible to receive a 5% assignment premium . Under general supervision, provides rehabilitative/restorative treatment services, crisis intervention, therapeutic intervention, assessment evaluation, and moderately complex, professional-level case management, including visiting with clients in residential or other settings, making referrals and counseling with clients on various issues. Ukiah & Fort Bragg - Mental Health Rehabilitation Specialist position would primarily work in the field with Law Enforcement and other crisis team members to respond to Mental Health crisis calls. Well qualified candidates will have mental health crisis experience, field outreach experience, and knowledge of Mendocino County mental health services. Experience with law enforcement also preferred. Candidates will need to be capable of working with in a Law Enforcement structure as a team, and also independently once client safety has been established to connection to community members to the appropriate level of mental health care. Bilingual English/Spanish preferred. Ukiah - This specific MHRS position's primary duties are to provide a combination of classroom based rehabilitation and skills development, individual support and rehabilitation, and field based support and rehabilitation for Mendocino County beneficiaries who are enrolled in CalWORKS or returning to work and overcoming behavioral health concerns and challenges. Additional Mental Health Rehabilitation Specialist assignments as needed, appropriate, and assigned to cover needs of department. Bilingual English/Spanish encouraged to apply. Se buscan personas bilingües en inglés y español. Para recibir una solicitud en español, llame a Recursos Humanos al 234-6600. Job Requirements and Minimum Qualifications Duties may include but are not limited to the following: Provide rehabilitation treatment services to individuals or groups by providing significant support to assist clients in improving, maintaining or restoring functional skills, daily living skills, etc. Provide rehabilitative services in the Day Treatment Program, by providing counseling and rehabilitation to maintain or restore personal independence at the best possible functioning level for the patient with chronic psychiatric impairments who may live independently, semi-independently, or in a supervised residential facility which does not provide this service. Perform crisis intervention, by providing one on one services such as, but not limited to 5150 assessment, collateral, and therapeutic treatment to determine if patient exhibits acute psychiatric symptoms and providing immediate therapeutic response to alleviate problems, which if untreated, present an imminent threat to the patient or others. Perform collateral services by providing significant support with the intent of improving or maintaining the mental health status of the beneficiary Perform assessment evaluation, including clinical analysis of historical and current status of client's mental, emotional and behavioral disorder; diagnosis; and the use of testing procedures. Participate in case conferencing with multiple service providers for the purpose of developing and approving client plans and monitoring client's progress. Perform or assist in case management functions by visiting and counseling with clients and their families, in order to determine what services are needed, and provide services or assistance and/or making appropriate referrals. This may include transporting or arranging transportation for clients. Recommend therapy services; prepare progress notes, charts and closing and/or transfer summaries for clients to assist in psychiatric and psychological evaluations. Assist clients in finding board and care placements or other housing, and obtaining financial resources by providing support and referral services. Write chart notes in accordance with professional standards, state regulations and department protocol, and ensure proper filing either by filing or submitting to the proper area for filing. Accompany clients to appointments and to provide assistance in completing paperwork and provide intervention services. Serve as liaison and consultant between department and schools, organizations, parents, children, seniors, probation officers, Juvenile Hall, etc. on issues concerning client, in order to coordinate treatment between various departments/organizations and locations. Facilitate various groups (i.e. cooking, leisure, exercise, etc.), including: developing and maintaining operating procedures and schedules; documenting involvement of group members; resolving problems; planning special events; ordering related supplies. Participate in treatment team, staff and professional meetings to discuss client progress and serve as a member of various committees and boards. Maintain and provide safe environment for clients and staff by adhering to department procedures and professional standards. Recommend service and program needs and assist in the development of policies and procedures. Compose and prepare correspondence in accordance with standard policies. Monitor productivity/work flow and resolve problems to ensure deadlines are met. Enter and retrieve information into a computer terminal; use the computer system to retrieve a variety of daily, monthly and yearly reports. Disseminate a variety of information to various agencies, division, or departments via telephone, employee meetings, mail or FAX. Performs other related duties as assigned. MINIMUM QUALIFICATIONS REQUIRED Education and Experience: Must meet California Code of Regulations Title IX, §630 requirements for Rehabilitation Specialist as stated below: Bachelor's degree from an accredited college or university and four (4) years of experience in a mental health setting as a specialist in the fields of physical restoration, social adjustment or vocational adjustment. Up to two (2) years of graduate professional education may be substituted for the experience requirement on a year-for-year basis. Up to two (2) years of post-associate degree clinical experience may be substituted for the bachelor's degree, in addition to the required four (4) years in a mental health setting. Licenses and Certifications: Valid Driver's License Knowledge, Skills, and Abilities Knowledge of Mental illness and applicable treatments. Medi-Cal regulations regarding scope of practice and documentation. Modern methods, techniques and procedures used in marriage, family and child counseling. DSM IV Diagnostic Criteria. Medical chart documentation procedures. Philosophy and history of therapeutic recreation. Various therapeutic models. Psychological theory. Uses and effects of psychotropic medications. Interviewing techniques. Applicable codes, laws, ordinances, regulations and legal forms and procedures. Child and adolescent development. Juvenile justice system. Crisis intervention techniques. History, theory and new trends in mental illness. Ethical and legal management practices, including confidentiality. Patient's legal rights. Community resources, services and organizations. Internal departmental policies and procedures. Skill in Counseling and following therapeutic processes and procedures. Providing assessment evaluation. Applying crisis intervention techniques. Performing case management. Observing and documenting psychiatric behavior. Writing clear and concise chart notes in accordance with professional standards, state regulations and department protocol. Using tact, discretion, initiative and independent judgment within established guidelines. Organizing work, set priorities, meet critical deadlines, and follow up assignments with a minimum of direction. Communicating clearly and effectively, orally and in writing. Using a computer to accurately and rapidly enter and retrieve data and information. Mental and Physical Ability to Analyze, evaluate and diagnose situations and adopt effective courses of action. Assess physical and mental health concerns. Assess and intervene in high-risk situations (suicide, aggression). Read, analyze and interpret professional periodicals and journals, technical procedures and government regulations. While performing the essential functions of this job the employee is regularly required to sit and to use hands to finger, handle, or feel, to speak and hear, to use color, odor, shape and sound perception and discrimination. While performing the essential functions of this job the employee occasionally required to move up to 30 pounds and/or apply a physical exertion in restraining overactive or hostile clients. Selection Procedure & Other Important Information Important Application Information: It is your responsibility to demonstrate through your application materials how you meet the minimum qualifications of the position/s for which you apply. You must complete all sections of the application. A résumé or other information you feel will help us evaluate your qualifications may be attached to your completed application, but will not be accepted in lieu of completing any part of the application. Blank applications that contain only a résumé or those that reference “see résumé” will be rejected as incomplete. Check your application before submitting to ensure it is complete and correct; no new or additional information will be accepted after the closing date. Inquiry will be made of your former and current employers; please provide the names and telephone numbers of supervisors on your application. You must provide the names and contact information of at least three (3) references (not relatives) that have knowledge of your job skills, experience, ability and/or character. Application materials are the property of Mendocino County and will not be returned. It is your responsibility to keep your NEOGOV profile updated, including any changes to your telephone number or address. Failure to do so may result in missed notification of exams or interviews. The exam process listed on this flyer is tentative. Mendocino County reserves the right to make necessary modifications to the examination plan. Such revisions will be in accordance with approved personnel standards. Should a change be made, applicants will be notified. The provisions of this job bulletin do not constitute an expressed or implied contract. Examination Process: All complete applications will be reviewed; incomplete applications will not be considered. Based on the number of qualified candidates, applicants meeting the job requirements and qualifications will be invited to participate in an oral examination (weight 100) or an unassembled exam, consisting of an evaluation of education and experience as stated on the application form. The examination process will test the knowledge and abilities described above. A minimum score of 70 must be attained for placement on the employment list. Special Testing: If you require special testing arrangements to accommodate a disability or religious conviction you must contact Human Resources at 707.234.6600 prior to the test date to make your requirements known. You must provide enough advance notice to allow Human Resources to properly review and evaluate your request . Special Requirements: Employment in some County departments or positions may require the successful completion of a pre-employment criminal background, which may include fingerprinting, and/or a medical examination, which may include drug screening. This announcement is a synopsis of duties and requirements of this job. To review the complete classification specification and benefits, please see the HR website. Applications must be submitted to the Human Resources Department by the final filing date. The County of Mendocino is an Equal Opportunity Employer This information is a summary of general benefits. Benefits listed in Mendocino County Resolutions or Memorandums of Understanding prevail over this listing. This information is not legally binding, nor does it constitute a Contract. SALARY Compensation is based on a five-step salary range, with annual merit-based increases within the salary range. RETIREMENT Covered under Social Security and the 1937 act; both employees and the County pay into the retirement fund. For the most current information regarding County Retirement please go to: https://www.mendocinocounty.org/retirement HOLIDAYS AND PERSONAL LEAVE Mendocino County observes 11 paid holidays per year. Employees are granted 24 - 48 hours of personal leave annually, depending upon Bargaining Unit. VACATION Accrues at the rate of two weeks per year for three years. Three weeks per year after three years, four weeks after eight years and five weeks after 15 years. SICK LEAVE Paid sick leave accrues at the rate of 1.25 days per month, or 15 days per year. Accruals are pro-rated for part-time employees working at least 20 hours per week. Part-time employees working less than 20 hours per week, and extra-help employees receive up to 24 hours (or 3 days) of paid sick leave annually. MEDICAL, DENTAL, VISION, AND LIFE INSURANCE The County and the employee share the cost of an employee selected health care plan; enrollment in the plan includes $20,000 Life Insurance. HEALTH INSURANCE For the most current information regarding Health Insurance please go to: http://www.mendocinocounty.org/hr/ehb EMPLOYEE ASSISTANCE PROGRAM For the most current information regarding Employee Assistance please go to: http://www.mendocinocounty.org/hr/eap EMPLOYEE WELLNESS PROGRAM For the most current information regarding Employee Wellness please go to: http://www.mendocinocounty.org/hr/mcwow LABOR CONTRACTS For the complete list of most current labor agreements please go to: http://www.mendocinocounty.org/hr/labor Closing Date/Time: 4/17/2024 11:59 PM Pacific
Apr 03, 2024
Full Time
The Position The current vacancies are in Ukiah and Fort Bragg, CA. The list developed from this recruitment will be used for a limited period to fill open and promotional, regular full-time, and part-time positions throughout the County, should they occur. Pursuant to current bargaining unit agreements, employees regularly assigned to the coastal region or in Covelo are eligible to receive a 5% assignment premium . Under general supervision, provides rehabilitative/restorative treatment services, crisis intervention, therapeutic intervention, assessment evaluation, and moderately complex, professional-level case management, including visiting with clients in residential or other settings, making referrals and counseling with clients on various issues. Ukiah & Fort Bragg - Mental Health Rehabilitation Specialist position would primarily work in the field with Law Enforcement and other crisis team members to respond to Mental Health crisis calls. Well qualified candidates will have mental health crisis experience, field outreach experience, and knowledge of Mendocino County mental health services. Experience with law enforcement also preferred. Candidates will need to be capable of working with in a Law Enforcement structure as a team, and also independently once client safety has been established to connection to community members to the appropriate level of mental health care. Bilingual English/Spanish preferred. Ukiah - This specific MHRS position's primary duties are to provide a combination of classroom based rehabilitation and skills development, individual support and rehabilitation, and field based support and rehabilitation for Mendocino County beneficiaries who are enrolled in CalWORKS or returning to work and overcoming behavioral health concerns and challenges. Additional Mental Health Rehabilitation Specialist assignments as needed, appropriate, and assigned to cover needs of department. Bilingual English/Spanish encouraged to apply. Se buscan personas bilingües en inglés y español. Para recibir una solicitud en español, llame a Recursos Humanos al 234-6600. Job Requirements and Minimum Qualifications Duties may include but are not limited to the following: Provide rehabilitation treatment services to individuals or groups by providing significant support to assist clients in improving, maintaining or restoring functional skills, daily living skills, etc. Provide rehabilitative services in the Day Treatment Program, by providing counseling and rehabilitation to maintain or restore personal independence at the best possible functioning level for the patient with chronic psychiatric impairments who may live independently, semi-independently, or in a supervised residential facility which does not provide this service. Perform crisis intervention, by providing one on one services such as, but not limited to 5150 assessment, collateral, and therapeutic treatment to determine if patient exhibits acute psychiatric symptoms and providing immediate therapeutic response to alleviate problems, which if untreated, present an imminent threat to the patient or others. Perform collateral services by providing significant support with the intent of improving or maintaining the mental health status of the beneficiary Perform assessment evaluation, including clinical analysis of historical and current status of client's mental, emotional and behavioral disorder; diagnosis; and the use of testing procedures. Participate in case conferencing with multiple service providers for the purpose of developing and approving client plans and monitoring client's progress. Perform or assist in case management functions by visiting and counseling with clients and their families, in order to determine what services are needed, and provide services or assistance and/or making appropriate referrals. This may include transporting or arranging transportation for clients. Recommend therapy services; prepare progress notes, charts and closing and/or transfer summaries for clients to assist in psychiatric and psychological evaluations. Assist clients in finding board and care placements or other housing, and obtaining financial resources by providing support and referral services. Write chart notes in accordance with professional standards, state regulations and department protocol, and ensure proper filing either by filing or submitting to the proper area for filing. Accompany clients to appointments and to provide assistance in completing paperwork and provide intervention services. Serve as liaison and consultant between department and schools, organizations, parents, children, seniors, probation officers, Juvenile Hall, etc. on issues concerning client, in order to coordinate treatment between various departments/organizations and locations. Facilitate various groups (i.e. cooking, leisure, exercise, etc.), including: developing and maintaining operating procedures and schedules; documenting involvement of group members; resolving problems; planning special events; ordering related supplies. Participate in treatment team, staff and professional meetings to discuss client progress and serve as a member of various committees and boards. Maintain and provide safe environment for clients and staff by adhering to department procedures and professional standards. Recommend service and program needs and assist in the development of policies and procedures. Compose and prepare correspondence in accordance with standard policies. Monitor productivity/work flow and resolve problems to ensure deadlines are met. Enter and retrieve information into a computer terminal; use the computer system to retrieve a variety of daily, monthly and yearly reports. Disseminate a variety of information to various agencies, division, or departments via telephone, employee meetings, mail or FAX. Performs other related duties as assigned. MINIMUM QUALIFICATIONS REQUIRED Education and Experience: Must meet California Code of Regulations Title IX, §630 requirements for Rehabilitation Specialist as stated below: Bachelor's degree from an accredited college or university and four (4) years of experience in a mental health setting as a specialist in the fields of physical restoration, social adjustment or vocational adjustment. Up to two (2) years of graduate professional education may be substituted for the experience requirement on a year-for-year basis. Up to two (2) years of post-associate degree clinical experience may be substituted for the bachelor's degree, in addition to the required four (4) years in a mental health setting. Licenses and Certifications: Valid Driver's License Knowledge, Skills, and Abilities Knowledge of Mental illness and applicable treatments. Medi-Cal regulations regarding scope of practice and documentation. Modern methods, techniques and procedures used in marriage, family and child counseling. DSM IV Diagnostic Criteria. Medical chart documentation procedures. Philosophy and history of therapeutic recreation. Various therapeutic models. Psychological theory. Uses and effects of psychotropic medications. Interviewing techniques. Applicable codes, laws, ordinances, regulations and legal forms and procedures. Child and adolescent development. Juvenile justice system. Crisis intervention techniques. History, theory and new trends in mental illness. Ethical and legal management practices, including confidentiality. Patient's legal rights. Community resources, services and organizations. Internal departmental policies and procedures. Skill in Counseling and following therapeutic processes and procedures. Providing assessment evaluation. Applying crisis intervention techniques. Performing case management. Observing and documenting psychiatric behavior. Writing clear and concise chart notes in accordance with professional standards, state regulations and department protocol. Using tact, discretion, initiative and independent judgment within established guidelines. Organizing work, set priorities, meet critical deadlines, and follow up assignments with a minimum of direction. Communicating clearly and effectively, orally and in writing. Using a computer to accurately and rapidly enter and retrieve data and information. Mental and Physical Ability to Analyze, evaluate and diagnose situations and adopt effective courses of action. Assess physical and mental health concerns. Assess and intervene in high-risk situations (suicide, aggression). Read, analyze and interpret professional periodicals and journals, technical procedures and government regulations. While performing the essential functions of this job the employee is regularly required to sit and to use hands to finger, handle, or feel, to speak and hear, to use color, odor, shape and sound perception and discrimination. While performing the essential functions of this job the employee occasionally required to move up to 30 pounds and/or apply a physical exertion in restraining overactive or hostile clients. Selection Procedure & Other Important Information Important Application Information: It is your responsibility to demonstrate through your application materials how you meet the minimum qualifications of the position/s for which you apply. You must complete all sections of the application. A résumé or other information you feel will help us evaluate your qualifications may be attached to your completed application, but will not be accepted in lieu of completing any part of the application. Blank applications that contain only a résumé or those that reference “see résumé” will be rejected as incomplete. Check your application before submitting to ensure it is complete and correct; no new or additional information will be accepted after the closing date. Inquiry will be made of your former and current employers; please provide the names and telephone numbers of supervisors on your application. You must provide the names and contact information of at least three (3) references (not relatives) that have knowledge of your job skills, experience, ability and/or character. Application materials are the property of Mendocino County and will not be returned. It is your responsibility to keep your NEOGOV profile updated, including any changes to your telephone number or address. Failure to do so may result in missed notification of exams or interviews. The exam process listed on this flyer is tentative. Mendocino County reserves the right to make necessary modifications to the examination plan. Such revisions will be in accordance with approved personnel standards. Should a change be made, applicants will be notified. The provisions of this job bulletin do not constitute an expressed or implied contract. Examination Process: All complete applications will be reviewed; incomplete applications will not be considered. Based on the number of qualified candidates, applicants meeting the job requirements and qualifications will be invited to participate in an oral examination (weight 100) or an unassembled exam, consisting of an evaluation of education and experience as stated on the application form. The examination process will test the knowledge and abilities described above. A minimum score of 70 must be attained for placement on the employment list. Special Testing: If you require special testing arrangements to accommodate a disability or religious conviction you must contact Human Resources at 707.234.6600 prior to the test date to make your requirements known. You must provide enough advance notice to allow Human Resources to properly review and evaluate your request . Special Requirements: Employment in some County departments or positions may require the successful completion of a pre-employment criminal background, which may include fingerprinting, and/or a medical examination, which may include drug screening. This announcement is a synopsis of duties and requirements of this job. To review the complete classification specification and benefits, please see the HR website. Applications must be submitted to the Human Resources Department by the final filing date. The County of Mendocino is an Equal Opportunity Employer This information is a summary of general benefits. Benefits listed in Mendocino County Resolutions or Memorandums of Understanding prevail over this listing. This information is not legally binding, nor does it constitute a Contract. SALARY Compensation is based on a five-step salary range, with annual merit-based increases within the salary range. RETIREMENT Covered under Social Security and the 1937 act; both employees and the County pay into the retirement fund. For the most current information regarding County Retirement please go to: https://www.mendocinocounty.org/retirement HOLIDAYS AND PERSONAL LEAVE Mendocino County observes 11 paid holidays per year. Employees are granted 24 - 48 hours of personal leave annually, depending upon Bargaining Unit. VACATION Accrues at the rate of two weeks per year for three years. Three weeks per year after three years, four weeks after eight years and five weeks after 15 years. SICK LEAVE Paid sick leave accrues at the rate of 1.25 days per month, or 15 days per year. Accruals are pro-rated for part-time employees working at least 20 hours per week. Part-time employees working less than 20 hours per week, and extra-help employees receive up to 24 hours (or 3 days) of paid sick leave annually. MEDICAL, DENTAL, VISION, AND LIFE INSURANCE The County and the employee share the cost of an employee selected health care plan; enrollment in the plan includes $20,000 Life Insurance. HEALTH INSURANCE For the most current information regarding Health Insurance please go to: http://www.mendocinocounty.org/hr/ehb EMPLOYEE ASSISTANCE PROGRAM For the most current information regarding Employee Assistance please go to: http://www.mendocinocounty.org/hr/eap EMPLOYEE WELLNESS PROGRAM For the most current information regarding Employee Wellness please go to: http://www.mendocinocounty.org/hr/mcwow LABOR CONTRACTS For the complete list of most current labor agreements please go to: http://www.mendocinocounty.org/hr/labor Closing Date/Time: 4/17/2024 11:59 PM Pacific
Monterey County Human Resources
Salinas, California, United States
Position Description Contract Physician Salary: Negotiable Exam #24/54B12/01MT Final Filling Date: Continuous The Monterey County Health Department is recruiting for Contract Physicians in its Clinic Services and Behavioral Health Bureaus. The Monterey County Health Department's mission is to enhance, protect and improve the health and well-being of individuals in Monterey County. The Department provides a wide variety of health services to the health safety net population in the County to ensure that every resident has access to quality, evidence-based health services regardless of ability to pay. Monterey County Clinic Services : Monterey County Clinic Services Bureau operates nine clinics located in Salinas, Seaside, and Marina. We provide primary and specialty care to all ages, including pregnant women, children and adults. Monterey County Clinic Services is recruiting board certified/board eligible primary care physicians for outpatient care, especially those specializing in Family Medicine, Pediatrics, and Internal Medicine. Our ideal candidate is committed to quality health care and social equity by addressing the mental and physical health needs of everyone, including the traditionally underserved populations. Our physicians practice medicine in collaboration with a multidisciplinary team of nurse practitioners, physician assistants, medical assistants, registered nurses, case managers, social workers, psychiatrists, OB/GYN providers, and a variety of specialists. Opportunities to teach Family Medicine residents and medical students may be a part of this position, if desired. You must hold or be eligible for California Medical Licensure. Fluency in Spanish is a plus. Full or part-time candidates will be considered. For positions in Clinic Services, please email your Curriculum Vitae to Caroline Kennedy, MD. kennedyci@co.monterey.ca.us Monterey County Behavioral Health Four Adult Psychiatric Opportunities: Inpatient Hospitalist, Outpatient Specialist, Forensic Psychiatrist, & Outpatient Addiction Psychiatrist The Monterey County Health Department's mission is to enhance, protect and improve the health and well-being of individuals in Monterey County. The Department provides a wide variety of health services to the health safety net population in the County to ensure that every resident has access to quality, evidence-based health services regardless of ability to pay. The Behavioral Health Bureau is responsible for managing behavioral health access to a continuum of services ranging from community outpatient to intensive inpatient levels of care for children, adolescents and adults with moderate to serious mental illness. The Behavioral Health Bureau uses an innovative and collaborative community approach to provide evidence improve access, provide evidence-based treatments, and reduce health disparities for residents. Outpatient Specialist: Positions are available in our outpatient clinics at a variety of County locations. Psychiatrists are responsible for assessments and treatment of patients. Psychiatrists work as part of a multi-disciplinary outpatient teams that focuses long term on stabilization, recovery, and whole person health. Psychiatrists enjoy manageable caseloads with ample time for follow up patient care. All psychiatrists have support from both case managers and medical assistants. Weekly clinical team meetings, peer supervision, and administrative support are part of our team approach. Click Here to See Outpatient Specialist Brochure Forensic Psychiatrist: The Behavioral Health Bureau seeks a forensic psychiatrist to help lead and develop programming focused on serving our patients involved in our forensic programs. The position entails time for program development, supervising other psychiatrist in the treatment and management of high-risk cases, working closely with our forensic services team, and providing direct service to patients. The forensic psychiatrist will work collaboratively as part of a multidisciplinary mental health team made up of psychiatrists, advance practice mental health providers, nurses, case managers and social workers. The forensic psychiatrist will work as a liaison to the public guardian's office, the courts, community, and law enforcement. The position involves teaching, supervision, and leading our high-risk case reviews. Our outpatient teams work with our patient population long term with a focus on stabilization, recovery, and whole person health. Psychiatrists enjoy manageable caseloads with ample time for follow up patient care. All psychiatrists have support from both case managers and medical assistants. Weekly clinical team meetings, peer supervision, and administrative support are part of our team approach. Click Here to See Forensic Psychiatrist Brochure Outpatient Addiction Psychiatrist: The Behavioral Health Bureau seeks an addiction psychiatrist to help lead and develop programming focused on serving our patients who have both SUD and SMI. The position entails time for program development, supervising other psychiatrist in treatment of substance use disorders, working with our SUD team, interacting with contractors, and providing direct service to patients. One component of our SUD service expansion is to create capacity to provide MAT at our outpatient treatment sites. The addiction psychiatrist will work collaboratively as part of a multidisciplinary mental health team made up of psychiatrists, advance practice mental health providers, nurses, case managers and social workers. The addiction psychiatrist will work in our Access clinic to both evaluate patients and consult with the Access team on level of care determination after evaluation. Our outpatient teams work with our patient population long term with a focus on stabilization, recovery, and whole person health. Psychiatrists enjoy manageable caseloads with ample time for follow up patient care. All psychiatrists have support from both case managers and medical assistants. Weekly clinical team meetings, peer supervision, and administrative support are part of our team approach. Click Here to See Outpatient Addiction Psychiatrist Brochure Philosophy: The Monterey County Health Department's Behavioral Health Bureau supports a collaborative patient centered work environment that promotes individual recovery and whole person health. Psychiatrists are a valued part of a multidisciplinary team made up of psychiatrists, advance practice mental health providers, nurses, case managers, peer supports, and social workers. Psychiatrists help direct treatment interventions for patients presenting with complex psychiatric and health conditions. The Behavioral Health Bureau team is mission driven and devoted to providing high quality evidence-based care to those most in need. Monterey County provides great benefits and is a beautiful place to work and play! Enjoy hiking at Big Sur, surfing at Monterey Bay, the rodeo in Salinas, a day trip to San Francisco, music at the jazz festival, or a pastry at a local bakery. Benefits include competitive salary, health insurance, pension, and CME allowance. Candidates must hold or be eligible for California Medical Licensure, and be board certified or eligible in adult psychiatry. Fluency in Spanish is a plus. Full or part-time candidates will be considered. For positions in Behavioral Health, please email your Curriculum Vitae to Mark Alexakos, MD. AlexakosM@co.monterey.ca.us Additional Information Conditions of Employment: The required conditions of employment include, but are not limited to the following: Possess a valid California Class C driver license at the time of appointment and possess and maintain a satisfactory driving record or provide evidence of suitable transportation which is approved by the appointing authority. Be available to work a flexible schedule, including evenings, weekends, holidays, and during times of disaster and/or emergency; travel out of County to attend meetings. NOTES: As a condition of employment, prospective employees may be required to submit to a background review which may include a review of information concerning present and/or prior employment, driving record, and record of any criminal convictions. Employment is contingent upon acceptable documentation verifying identity and authorization for employment in the U.S.; a list of acceptable documents is available on the USCIS Form I-9. If you are hired into this classification in a temporary position, your rate of pay will be hourly, and you will not be eligible for the benefits listed in the summary. EQUAL OPPORTUNITY AND REASONABLE ACCOMMODATION Monterey County is a drug-free workplace and an equal opportunity employer. The County seeks candidates who can make contributions in an environment of cultural and ethnic diversity. Monterey County is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Melanie Takaoka, Personnel Analyst, at (831) 755-4550, or takaokaml@co.monterey.ca.us . http://www.co.monterey.ca.us/government/departments-a-h/human-resources/human-resources/benefits/benefit-summary-sheet Closing Date/Time: Continuous
Mar 08, 2024
Contractor
Position Description Contract Physician Salary: Negotiable Exam #24/54B12/01MT Final Filling Date: Continuous The Monterey County Health Department is recruiting for Contract Physicians in its Clinic Services and Behavioral Health Bureaus. The Monterey County Health Department's mission is to enhance, protect and improve the health and well-being of individuals in Monterey County. The Department provides a wide variety of health services to the health safety net population in the County to ensure that every resident has access to quality, evidence-based health services regardless of ability to pay. Monterey County Clinic Services : Monterey County Clinic Services Bureau operates nine clinics located in Salinas, Seaside, and Marina. We provide primary and specialty care to all ages, including pregnant women, children and adults. Monterey County Clinic Services is recruiting board certified/board eligible primary care physicians for outpatient care, especially those specializing in Family Medicine, Pediatrics, and Internal Medicine. Our ideal candidate is committed to quality health care and social equity by addressing the mental and physical health needs of everyone, including the traditionally underserved populations. Our physicians practice medicine in collaboration with a multidisciplinary team of nurse practitioners, physician assistants, medical assistants, registered nurses, case managers, social workers, psychiatrists, OB/GYN providers, and a variety of specialists. Opportunities to teach Family Medicine residents and medical students may be a part of this position, if desired. You must hold or be eligible for California Medical Licensure. Fluency in Spanish is a plus. Full or part-time candidates will be considered. For positions in Clinic Services, please email your Curriculum Vitae to Caroline Kennedy, MD. kennedyci@co.monterey.ca.us Monterey County Behavioral Health Four Adult Psychiatric Opportunities: Inpatient Hospitalist, Outpatient Specialist, Forensic Psychiatrist, & Outpatient Addiction Psychiatrist The Monterey County Health Department's mission is to enhance, protect and improve the health and well-being of individuals in Monterey County. The Department provides a wide variety of health services to the health safety net population in the County to ensure that every resident has access to quality, evidence-based health services regardless of ability to pay. The Behavioral Health Bureau is responsible for managing behavioral health access to a continuum of services ranging from community outpatient to intensive inpatient levels of care for children, adolescents and adults with moderate to serious mental illness. The Behavioral Health Bureau uses an innovative and collaborative community approach to provide evidence improve access, provide evidence-based treatments, and reduce health disparities for residents. Outpatient Specialist: Positions are available in our outpatient clinics at a variety of County locations. Psychiatrists are responsible for assessments and treatment of patients. Psychiatrists work as part of a multi-disciplinary outpatient teams that focuses long term on stabilization, recovery, and whole person health. Psychiatrists enjoy manageable caseloads with ample time for follow up patient care. All psychiatrists have support from both case managers and medical assistants. Weekly clinical team meetings, peer supervision, and administrative support are part of our team approach. Click Here to See Outpatient Specialist Brochure Forensic Psychiatrist: The Behavioral Health Bureau seeks a forensic psychiatrist to help lead and develop programming focused on serving our patients involved in our forensic programs. The position entails time for program development, supervising other psychiatrist in the treatment and management of high-risk cases, working closely with our forensic services team, and providing direct service to patients. The forensic psychiatrist will work collaboratively as part of a multidisciplinary mental health team made up of psychiatrists, advance practice mental health providers, nurses, case managers and social workers. The forensic psychiatrist will work as a liaison to the public guardian's office, the courts, community, and law enforcement. The position involves teaching, supervision, and leading our high-risk case reviews. Our outpatient teams work with our patient population long term with a focus on stabilization, recovery, and whole person health. Psychiatrists enjoy manageable caseloads with ample time for follow up patient care. All psychiatrists have support from both case managers and medical assistants. Weekly clinical team meetings, peer supervision, and administrative support are part of our team approach. Click Here to See Forensic Psychiatrist Brochure Outpatient Addiction Psychiatrist: The Behavioral Health Bureau seeks an addiction psychiatrist to help lead and develop programming focused on serving our patients who have both SUD and SMI. The position entails time for program development, supervising other psychiatrist in treatment of substance use disorders, working with our SUD team, interacting with contractors, and providing direct service to patients. One component of our SUD service expansion is to create capacity to provide MAT at our outpatient treatment sites. The addiction psychiatrist will work collaboratively as part of a multidisciplinary mental health team made up of psychiatrists, advance practice mental health providers, nurses, case managers and social workers. The addiction psychiatrist will work in our Access clinic to both evaluate patients and consult with the Access team on level of care determination after evaluation. Our outpatient teams work with our patient population long term with a focus on stabilization, recovery, and whole person health. Psychiatrists enjoy manageable caseloads with ample time for follow up patient care. All psychiatrists have support from both case managers and medical assistants. Weekly clinical team meetings, peer supervision, and administrative support are part of our team approach. Click Here to See Outpatient Addiction Psychiatrist Brochure Philosophy: The Monterey County Health Department's Behavioral Health Bureau supports a collaborative patient centered work environment that promotes individual recovery and whole person health. Psychiatrists are a valued part of a multidisciplinary team made up of psychiatrists, advance practice mental health providers, nurses, case managers, peer supports, and social workers. Psychiatrists help direct treatment interventions for patients presenting with complex psychiatric and health conditions. The Behavioral Health Bureau team is mission driven and devoted to providing high quality evidence-based care to those most in need. Monterey County provides great benefits and is a beautiful place to work and play! Enjoy hiking at Big Sur, surfing at Monterey Bay, the rodeo in Salinas, a day trip to San Francisco, music at the jazz festival, or a pastry at a local bakery. Benefits include competitive salary, health insurance, pension, and CME allowance. Candidates must hold or be eligible for California Medical Licensure, and be board certified or eligible in adult psychiatry. Fluency in Spanish is a plus. Full or part-time candidates will be considered. For positions in Behavioral Health, please email your Curriculum Vitae to Mark Alexakos, MD. AlexakosM@co.monterey.ca.us Additional Information Conditions of Employment: The required conditions of employment include, but are not limited to the following: Possess a valid California Class C driver license at the time of appointment and possess and maintain a satisfactory driving record or provide evidence of suitable transportation which is approved by the appointing authority. Be available to work a flexible schedule, including evenings, weekends, holidays, and during times of disaster and/or emergency; travel out of County to attend meetings. NOTES: As a condition of employment, prospective employees may be required to submit to a background review which may include a review of information concerning present and/or prior employment, driving record, and record of any criminal convictions. Employment is contingent upon acceptable documentation verifying identity and authorization for employment in the U.S.; a list of acceptable documents is available on the USCIS Form I-9. If you are hired into this classification in a temporary position, your rate of pay will be hourly, and you will not be eligible for the benefits listed in the summary. EQUAL OPPORTUNITY AND REASONABLE ACCOMMODATION Monterey County is a drug-free workplace and an equal opportunity employer. The County seeks candidates who can make contributions in an environment of cultural and ethnic diversity. Monterey County is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Melanie Takaoka, Personnel Analyst, at (831) 755-4550, or takaokaml@co.monterey.ca.us . http://www.co.monterey.ca.us/government/departments-a-h/human-resources/human-resources/benefits/benefit-summary-sheet Closing Date/Time: Continuous
SAN BERNARDINO COUNTY, CA
Colton, California, United States
The Job Arrowhead Regional Medical Center (ARMC) is looking for Clinical Documentation Specialists* to perform chart review, analyze documentation, clinical conditions, and treatments required for an accurate representation of severity of illness. This position is responsible for identifying the expected risk of mortality and complexity of care for a patient's medical record in support of quality patient care and a healthy revenue cycle. Clinical Documentation Improvement (CDI) is the process of reviewing medical record documentation for completeness, specifics, and accuracy, reviewing disease process, diagnostic findings, and what the documentation might be missing. A Clinical Documentation Specialist* manages, assesses, and reviews a patient’s medical records to ensure that all the information documented reflects the patient’s severity of illness, clinical treatment, and the accuracy of documentation. Part of the role is to perform concurrent reviews of medical records, validate diagnosis codes, identify missing diagnosis, and query physicians and other healthcare providers for more specifics so documentation accurately reflects the patient’s severity of illness. In addition, Clinical Documentation Specialists* educate physicians on the importance of supplying the proper information needed for correct documentation. * Official Job Title: Clinical Documentation Improvement Nurse. For more detailed information, refer to the Clinical Documentation Improvement Nurse job description. ARROWHEAD REGIONAL MEDICAL CENTER Located on a beautiful 70-acre campus in Colton, California (50 miles east of Los Angeles), Arrowhead Regional Medical Center (ARMC) is a state-of-the-art, public/nonprofit, 456-bed, university affiliated teaching hospital licensed by the State of California Department of Public Health and accredited by The Joint Commission. The hospital houses a regional burn center serving four counties (San Bernardino, Riverside, Mono and Inyo), a comprehensive stroke center, level I trauma center and a freestanding in-patient behavioral health center. Additionally, ARMC operates five community-based, primary care clinics and over 40 specialty care outpatient services. ARMC is the primary teaching hospital for the adjacently located California University of Science and Medicine (CUSM), the Inland Empire's newest medical school. CONDITIONS OF EMPLOYMENT Pre-Employment Process: Applicants selected for these positions must pass a background investigation, physical, and verification of employment history and education. Travel: Travel throughout the County may be required. A valid California Class C driver license is required at time of appointment. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements Candidates must meet all of the following: License: Must possess and maintain Registered Nurse licensure with the State of California Board of Registered Nursing. Certification: Must possess and maintain current Healthcare Provider level Basic Life Support (BLS) certification. Experience: Option 1 : Three (3) years of Medical-Surgical Registered Nurse experience in an acute care hospital. Option 2 : Two (2) years of experience as a Registered Nurse in Case Management or Managed Care. Desired Qualifications The ideal candidate will have a Bachelor's degree in Nursing with at least five (5) years of experience working in acute care as a Case Manager or similar related experience. One (1) year of CDI experience is preferred. Selection Process Application Procedure : Applications will be accepted until a sufficient number of qualified applications are received. To receive priority consideration for this excellent opportunity, please complete and submit the online employment application and supplemental questionnaire as soon as possible. Resumes will not be accepted in lieu of the application and/or supplemental questionnaire. There will be a competitive evaluation of qualifications based on the information provided in your Application and the Supplemental Questionnaire. The most highly qualified candidates, based on the evaluation results, will be referred for an interview. Be sure to include in your application and supplemental questions your experience in meeting the minimum requirements. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click HERE for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process Nurses Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change. Closing Date/Time: Continuous
Apr 09, 2024
Full Time
The Job Arrowhead Regional Medical Center (ARMC) is looking for Clinical Documentation Specialists* to perform chart review, analyze documentation, clinical conditions, and treatments required for an accurate representation of severity of illness. This position is responsible for identifying the expected risk of mortality and complexity of care for a patient's medical record in support of quality patient care and a healthy revenue cycle. Clinical Documentation Improvement (CDI) is the process of reviewing medical record documentation for completeness, specifics, and accuracy, reviewing disease process, diagnostic findings, and what the documentation might be missing. A Clinical Documentation Specialist* manages, assesses, and reviews a patient’s medical records to ensure that all the information documented reflects the patient’s severity of illness, clinical treatment, and the accuracy of documentation. Part of the role is to perform concurrent reviews of medical records, validate diagnosis codes, identify missing diagnosis, and query physicians and other healthcare providers for more specifics so documentation accurately reflects the patient’s severity of illness. In addition, Clinical Documentation Specialists* educate physicians on the importance of supplying the proper information needed for correct documentation. * Official Job Title: Clinical Documentation Improvement Nurse. For more detailed information, refer to the Clinical Documentation Improvement Nurse job description. ARROWHEAD REGIONAL MEDICAL CENTER Located on a beautiful 70-acre campus in Colton, California (50 miles east of Los Angeles), Arrowhead Regional Medical Center (ARMC) is a state-of-the-art, public/nonprofit, 456-bed, university affiliated teaching hospital licensed by the State of California Department of Public Health and accredited by The Joint Commission. The hospital houses a regional burn center serving four counties (San Bernardino, Riverside, Mono and Inyo), a comprehensive stroke center, level I trauma center and a freestanding in-patient behavioral health center. Additionally, ARMC operates five community-based, primary care clinics and over 40 specialty care outpatient services. ARMC is the primary teaching hospital for the adjacently located California University of Science and Medicine (CUSM), the Inland Empire's newest medical school. CONDITIONS OF EMPLOYMENT Pre-Employment Process: Applicants selected for these positions must pass a background investigation, physical, and verification of employment history and education. Travel: Travel throughout the County may be required. A valid California Class C driver license is required at time of appointment. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements Candidates must meet all of the following: License: Must possess and maintain Registered Nurse licensure with the State of California Board of Registered Nursing. Certification: Must possess and maintain current Healthcare Provider level Basic Life Support (BLS) certification. Experience: Option 1 : Three (3) years of Medical-Surgical Registered Nurse experience in an acute care hospital. Option 2 : Two (2) years of experience as a Registered Nurse in Case Management or Managed Care. Desired Qualifications The ideal candidate will have a Bachelor's degree in Nursing with at least five (5) years of experience working in acute care as a Case Manager or similar related experience. One (1) year of CDI experience is preferred. Selection Process Application Procedure : Applications will be accepted until a sufficient number of qualified applications are received. To receive priority consideration for this excellent opportunity, please complete and submit the online employment application and supplemental questionnaire as soon as possible. Resumes will not be accepted in lieu of the application and/or supplemental questionnaire. There will be a competitive evaluation of qualifications based on the information provided in your Application and the Supplemental Questionnaire. The most highly qualified candidates, based on the evaluation results, will be referred for an interview. Be sure to include in your application and supplemental questions your experience in meeting the minimum requirements. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click HERE for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process Nurses Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change. Closing Date/Time: Continuous
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information EXAM NUMBER: PH9144D TYPE OF RECRUITMENT: Open Competitive Job Opportunity FIRST DATE OF FILING: Wednesday, April 17, 2024 at 8:30 A.M. (PT) This examination will remain open until the needs of the service are met and is subject to closure without prior notice. No out-of-class experience will be accepted. DEFINITION: Develops, implements and conducts staff development training programs for Public Health staff responsible for processing a variety of governmental medical assistance applications and other follow-up activities related to the training program of the Department of Public Health. CLASSIFICATION STANDARDS: Positions allocated to this class report to a higher-level supervisor or manager and are responsible for training Public Health staff in the methods, policies and procedures for processing governmental medical assistance applications and programs (e.g., Medi-Cal, Los Angeles County Reduced Cost Health Care Programs, etc.) or patient access work (e.g., financial screening, authorizations, scheduling and registration). Positions are distinguished from other staff development positions in the County by their responsibility for formulating a comprehensive training program to simplify complex health care program information and insurance options in order to equip staff in addressing various patient issues. The focus of the training program is to instruct staff members on (1) methods of assisting patients in utilizing all health benefits, governmental and private, available to meet medical costs or (2) patient access policies, procedures, workflows and job aids. Essential Job Functions Conducts needs assessments to identify educational courses or activities and improve employee work productivity. Develops training plans to meet identified needs for Patient Access or Patient Financial Services staff and other staff involved in governmental medical assistance applications and patient access programs. Develops training programs for public health staff, including medical care programs administered in the various units of the department, staff's role in meeting the objectives of these programs, and interviewing skills for interacting with patients and their families. Develops and conducts training programs for new public health staff assigned to financial screening and patient access tasks. Develops, implements, reviews, revises, and maintains training programs designed to inform and update departmental managers and staff with the most up-to-date health care program information to enforce and support their knowledge of eligibility requirements and procedures and improve their work skills. Develops and utilizes evaluation studies and measurement tools to aid in assessing the effectiveness and modification of training programs, and in improving their quality in determining additional training needs. Identifies, organizes and refines subject matter to be taught in training programs to assure maximum effectiveness. Participates in administrative studies, audits or research projects as assigned. Requirements SELECTION REQUIREMENTS: A Bachelor's degree * from an accredited college or university - AND - One (1) year of experience in a staff capacity ** with responsibility for conducting training regarding public health programs. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: 2 - Light - This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. SPECIAL REQUIREMENTS INFORMATION: * In order to receive credit for any type of college or university degree, such as a Bachelor's Degree or higher, you must attach a legible copy of the Official Diploma, Official Transcript(s), or Official Letter from the accredited institution which shows the area of specialization and the date the degree was awarded, with Registrar's signature and/or school seal with your online application at the time of filing or within fifteen (15) calendar days from application submission to hrexams@ph.lacounty.gov . Foreign degrees must be evaluated for equivalency to United States accredited institutions standards by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services (NACES) or The Association of International Credential Evaluators, Inc. (AICE). (see Employment Information under Accreditation Information) Official Transcripts is defined as a transcript that bears the college seal and states "official and/or copy" issued by the school's registrar office. A printout of the courses from the school's website is NOT considered official transcripts and will not be accepted and may result in your application being incomplete and rejected. **In the County of Los Angeles, Staff capacity is defined as work in an advisory capacity to line managers to provide program and administrative support. Work includes assisting and supporting administration by doing research, analysis, and making recommendations to line managers on matters such as: utilization of personnel; allocation of funds; workload and workload fluctuations; and, programs and procedures for accomplishing work objectives. Work under general supervision of the line or division manager. DESIRABLE QUALIFICATIONS: Credit will be given to applicants who possess the following desirable qualifications: Additional experience beyond the Selection Requirements. Additional Information EXAMINATION CONTENT: This examination will consist of an evaluation of education and experience based upon application information, desirable qualifications and supplemental questionnaire at the time of filing weighted 100% . Applicants must meet the requirements described above at the time of filing and achieve a passing score of 70% or higher on the examination in order to be added to the Eligible Register. Passing this examination and being added to the Eligible Register does not guarantee an offer of employment. ELIGIBILITY INFORMATION: The names of candidates receiving a passing score in the examination will be added to the Eligible Register in the order of their score group for a period of twelve (12) months following the date of eligibility. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS . Complete applications will be processed on an as received basis and promulgated to the Eligible Register accordingly. VACANCY INFORMATION: The Eligible Register resulting from this examination will be used to fill vacancies in the Department of Public Health as they occur. AVAILABLE SHIFT: Any shift, including evenings, nights, weekends and holidays. _______________________________________________________________ Application and Filing Information HOW TO APPLY: Applications must be filed ONLINE ONLY . Applications submitted by U.S. mail, fax, or in person will NOT be accepted. Any required documents and/or additional information, if any, must be received with your application at the time of filing online or sent to HRExams@ph.lacounty.gov within fifteen (15) calendar days from application submission. Apply online by clicking on the green "Apply" button located on this posting. You can also track the status of your application using this website. Plan to submit your online application well in advance of the 5:00 p.m. PT deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. The acceptance of your application depends on whether you have clearly shown that you meet the SELECTION REQUIREMENTS. Fill out the application and Supplemental Questionnaire accurately and completely to receive full credit for any relevant education and/or job experience you include. In the space provided on the application for education, include names and addresses of schools attended, dates attended, degree(s) received, and degree major. For each job held, give the name and address of your employer, your job/position title, start and end dates, the number of hours worked per week, and detailed description of work and duties performed. If the application and/or Supplemental Questionnaire is/are incomplete, the application will be REJECTED . IMPORTANT NOTES: Please note that ALL information supplied by applicants and included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. Applications may be rejected at any stage of the examination and selection process. FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT. Utilizing VERBIAGE from Class Specification(s) and/or Minimum Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. In doing so your application will be dispositioned as INCOMPLETE and will not be accepted. Comments such as "SEE RESUME" or "SEE APPLICATION" will not be considered a valid response; therefore, using such statements will also result in your application being rejected as INCOMPLETE. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Check the website for updated information at https://lacountylibrary.org . SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. DO NOT SHARE USER ID AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the in equalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. FAIR CHANCE EMPLOYER: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. EQUAL EMPLOYMENT OPPORTUNITY: It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, religion, sex, national origin, age, sexual orientation, or disability or any other characteristic protected by State or Federal law. All positions are open to qualified men and women pursuant to the Americans with Disabilities Act of 1990 and the California Fair Employment and Housing Act. The County will follow all of its obligations under State and Federal laws regarding the provision of reasonable accommodations to applicants. Department Contact Name: Exam Analyst Department Contact Phone: (323) 659-6546 Department Contact E-mail: H RExams@ph.lacounty.gov Exam Number: PH9144D California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (323) 659-6546 Teletype Phone: (800) 899-4099 Alternate Teletype Phone : (800) 897-0077 For detailed information, please click here Closing Date/Time: Continuous
Apr 16, 2024
Full Time
Position/Program Information EXAM NUMBER: PH9144D TYPE OF RECRUITMENT: Open Competitive Job Opportunity FIRST DATE OF FILING: Wednesday, April 17, 2024 at 8:30 A.M. (PT) This examination will remain open until the needs of the service are met and is subject to closure without prior notice. No out-of-class experience will be accepted. DEFINITION: Develops, implements and conducts staff development training programs for Public Health staff responsible for processing a variety of governmental medical assistance applications and other follow-up activities related to the training program of the Department of Public Health. CLASSIFICATION STANDARDS: Positions allocated to this class report to a higher-level supervisor or manager and are responsible for training Public Health staff in the methods, policies and procedures for processing governmental medical assistance applications and programs (e.g., Medi-Cal, Los Angeles County Reduced Cost Health Care Programs, etc.) or patient access work (e.g., financial screening, authorizations, scheduling and registration). Positions are distinguished from other staff development positions in the County by their responsibility for formulating a comprehensive training program to simplify complex health care program information and insurance options in order to equip staff in addressing various patient issues. The focus of the training program is to instruct staff members on (1) methods of assisting patients in utilizing all health benefits, governmental and private, available to meet medical costs or (2) patient access policies, procedures, workflows and job aids. Essential Job Functions Conducts needs assessments to identify educational courses or activities and improve employee work productivity. Develops training plans to meet identified needs for Patient Access or Patient Financial Services staff and other staff involved in governmental medical assistance applications and patient access programs. Develops training programs for public health staff, including medical care programs administered in the various units of the department, staff's role in meeting the objectives of these programs, and interviewing skills for interacting with patients and their families. Develops and conducts training programs for new public health staff assigned to financial screening and patient access tasks. Develops, implements, reviews, revises, and maintains training programs designed to inform and update departmental managers and staff with the most up-to-date health care program information to enforce and support their knowledge of eligibility requirements and procedures and improve their work skills. Develops and utilizes evaluation studies and measurement tools to aid in assessing the effectiveness and modification of training programs, and in improving their quality in determining additional training needs. Identifies, organizes and refines subject matter to be taught in training programs to assure maximum effectiveness. Participates in administrative studies, audits or research projects as assigned. Requirements SELECTION REQUIREMENTS: A Bachelor's degree * from an accredited college or university - AND - One (1) year of experience in a staff capacity ** with responsibility for conducting training regarding public health programs. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: 2 - Light - This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. SPECIAL REQUIREMENTS INFORMATION: * In order to receive credit for any type of college or university degree, such as a Bachelor's Degree or higher, you must attach a legible copy of the Official Diploma, Official Transcript(s), or Official Letter from the accredited institution which shows the area of specialization and the date the degree was awarded, with Registrar's signature and/or school seal with your online application at the time of filing or within fifteen (15) calendar days from application submission to hrexams@ph.lacounty.gov . Foreign degrees must be evaluated for equivalency to United States accredited institutions standards by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services (NACES) or The Association of International Credential Evaluators, Inc. (AICE). (see Employment Information under Accreditation Information) Official Transcripts is defined as a transcript that bears the college seal and states "official and/or copy" issued by the school's registrar office. A printout of the courses from the school's website is NOT considered official transcripts and will not be accepted and may result in your application being incomplete and rejected. **In the County of Los Angeles, Staff capacity is defined as work in an advisory capacity to line managers to provide program and administrative support. Work includes assisting and supporting administration by doing research, analysis, and making recommendations to line managers on matters such as: utilization of personnel; allocation of funds; workload and workload fluctuations; and, programs and procedures for accomplishing work objectives. Work under general supervision of the line or division manager. DESIRABLE QUALIFICATIONS: Credit will be given to applicants who possess the following desirable qualifications: Additional experience beyond the Selection Requirements. Additional Information EXAMINATION CONTENT: This examination will consist of an evaluation of education and experience based upon application information, desirable qualifications and supplemental questionnaire at the time of filing weighted 100% . Applicants must meet the requirements described above at the time of filing and achieve a passing score of 70% or higher on the examination in order to be added to the Eligible Register. Passing this examination and being added to the Eligible Register does not guarantee an offer of employment. ELIGIBILITY INFORMATION: The names of candidates receiving a passing score in the examination will be added to the Eligible Register in the order of their score group for a period of twelve (12) months following the date of eligibility. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS . Complete applications will be processed on an as received basis and promulgated to the Eligible Register accordingly. VACANCY INFORMATION: The Eligible Register resulting from this examination will be used to fill vacancies in the Department of Public Health as they occur. AVAILABLE SHIFT: Any shift, including evenings, nights, weekends and holidays. _______________________________________________________________ Application and Filing Information HOW TO APPLY: Applications must be filed ONLINE ONLY . Applications submitted by U.S. mail, fax, or in person will NOT be accepted. Any required documents and/or additional information, if any, must be received with your application at the time of filing online or sent to HRExams@ph.lacounty.gov within fifteen (15) calendar days from application submission. Apply online by clicking on the green "Apply" button located on this posting. You can also track the status of your application using this website. Plan to submit your online application well in advance of the 5:00 p.m. PT deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. The acceptance of your application depends on whether you have clearly shown that you meet the SELECTION REQUIREMENTS. Fill out the application and Supplemental Questionnaire accurately and completely to receive full credit for any relevant education and/or job experience you include. In the space provided on the application for education, include names and addresses of schools attended, dates attended, degree(s) received, and degree major. For each job held, give the name and address of your employer, your job/position title, start and end dates, the number of hours worked per week, and detailed description of work and duties performed. If the application and/or Supplemental Questionnaire is/are incomplete, the application will be REJECTED . IMPORTANT NOTES: Please note that ALL information supplied by applicants and included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. Applications may be rejected at any stage of the examination and selection process. FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT. Utilizing VERBIAGE from Class Specification(s) and/or Minimum Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. In doing so your application will be dispositioned as INCOMPLETE and will not be accepted. Comments such as "SEE RESUME" or "SEE APPLICATION" will not be considered a valid response; therefore, using such statements will also result in your application being rejected as INCOMPLETE. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Check the website for updated information at https://lacountylibrary.org . SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. DO NOT SHARE USER ID AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the in equalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. FAIR CHANCE EMPLOYER: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. EQUAL EMPLOYMENT OPPORTUNITY: It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, religion, sex, national origin, age, sexual orientation, or disability or any other characteristic protected by State or Federal law. All positions are open to qualified men and women pursuant to the Americans with Disabilities Act of 1990 and the California Fair Employment and Housing Act. The County will follow all of its obligations under State and Federal laws regarding the provision of reasonable accommodations to applicants. Department Contact Name: Exam Analyst Department Contact Phone: (323) 659-6546 Department Contact E-mail: H RExams@ph.lacounty.gov Exam Number: PH9144D California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (323) 659-6546 Teletype Phone: (800) 899-4099 Alternate Teletype Phone : (800) 897-0077 For detailed information, please click here Closing Date/Time: Continuous
San Diego State University
5500 Campanile Drive, San Diego, CA 92182, USA
Position Summary Under the direction of the Student Health Services Administrative Manager, the Referrals Coordinator will be responsible for processing all new patient referrals initiated from Student Health Services providers. This includes, but is not limited to coordinating appointments for patients, ensuring clinical documentation is complete and received for and from the referring provider, initiating health plan enrollment, establishing and maintaining relationships with specialists and imaging services, and developing systematic methods to address, improve and coordinate services to completion for our students. The incumbent is responsible for maintaining relationships internally and externally with peers, community partners, including hospital systems, ensuring that all new patients are given the resources to be seen and supported. The Referral Coordinator will work closely with the Medical Director and Lead Physician, the referral coordinator will also collaborate with campus departments including the Economic Crisis Response Team to identify students in food, housing or financial crises and Wellness and Health Promotion Department to provide patient education around healthy habits and health literacy. The referral coordinator will work directly with patients and peers to keep referrals moving forward proactively. Coordinating care that is safe, timely, effective, client-centered and efficient while keeping stakeholders up to date on progress. The referral coordinator will also assist with coverage for students scheduled to enroll with Family PACT and assist with billing and claims when needed. This is a full-time (1.0 time-base), benefits eligible, temporary position anticipated to end on or before June 30, 2025 with the possibility of reappointment. This position is designated exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:15 a.m. to 5:15 p.m., but may vary based on operational needs. The individual hired into this role will work on campus at SDSU in San Diego. Department Summary Student Health Services offers primary medical care and health promotion to students of San Diego State University through a wide range of programs and services. Care is provided by board certified physicians, certified nurse practitioners and other medical staff including nurses, clinical laboratory scientists, x-ray technologists, medical assistants, and pharmacists. In addition to the basic medical care, Student Health Services offers health education, orthopedics, osteopathic manipulative treatment and psychiatry. The mission of SDSU Student Health Services is to provide high-quality, convenient, student- focused medical care in a safe and welcoming environment, actively partnering with our student- patients to help them achieve and maintain healthy lives in support of their personal and academic success. Division of Student Affairs and Campus Diversity The Division works proactively to address systemic inequities through professional learning, community building, advocacy, policy recommendations and organizational structures, while facilitating an integrated vision and shared responsibility for prioritizing and advancing institutional goals. We aim to foster an affirming campus culture based on the core values of excellence, equity, diversity, belonging and inclusion through: Recruiting and retaining faculty and staff who are reflective of the diverse student body and communities served by SDSU, and recruiting students who are representative of the rich diversity of the region and the world; Fostering an environment that is welcoming, affirming, and empowering for students, faculty, staff and alumni of all backgrounds; Enhancing the career and educational pathways of a diverse student body, the faculty and staff, including enhancing the learning environment and expanding learning opportunities for all students inside and outside the classroom, and expanding and connecting opportunities for students to participate in transformational experiences; Developing leaders who believe in and lead others toward supporting civility, mutual respect and diversity in our society and workplaces; and Cultivating relationships with the local community that advance the well-being of diverse individuals and communities. Position upholds the Student Affairs and Campus Diversity Statement on Diversity, Equity, and Inclusion, specifically: “The Division of Student Affairs and Campus Diversity acknowledges and honors the inherent value and dignity of all individuals by creating and nurturing a learning and working environment that affirms and leverages our community’s diversity of traditions, heritages, perspectives, and experiences. We are committed to fostering a culture of inclusive excellence designed to facilitate the personal and professional success, growth, development, and well-being of all members of our community. We manifest this commitment through our innovative, strategic and collaborative efforts to develop leaders who believe in and lead others toward practicing civility, mutual respect, and inclusion in our workplaces and society.” For more information regarding Student Health Services, click here . Education and Experience Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Key Qualifications Experience obtaining and verifying eligibility and requesting/obtaining authorizations. Advanced understanding of and experience dealing with various types of insurance (i.e.HMOs, PPOs, IP As, POSs, EPOs, Medicare, Medi-Cal, etc.), federal and state programs such as Family PACT. Thorough understanding of the referral and authorization process. Strong computer skills including EHR/EMR experience. Working knowledge of healthcare delivery methods, medical office management and patient flow procedures, and clinical care practices. Demonstrated ability to maintain a high level of organization and use of time management skills. Proven experience in providing excellent customer service delivery. Skill in planning, organizing, coordinating and performing work in situations where numerous demands are involved. Ability to maintain patient confidentiality and adhere to HIPAA regulations. Ability to address sensitive issues and interact with people from various socioeconomic statuses. Analytical skills working with complex medical and social needs for patients and families. Experience working with pediatric, adolescent, or adult populations. Compensation and Benefits Starting salary upon appointment is not expected to exceed $4,510 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $4,379 - $7,922 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on April 4, 2024. To receive full consideration, apply by April 5, 2024. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Rachael Stalmann at rstalmann@sdsu.edu. Advertised: Mar 20 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 21, 2024
Position Summary Under the direction of the Student Health Services Administrative Manager, the Referrals Coordinator will be responsible for processing all new patient referrals initiated from Student Health Services providers. This includes, but is not limited to coordinating appointments for patients, ensuring clinical documentation is complete and received for and from the referring provider, initiating health plan enrollment, establishing and maintaining relationships with specialists and imaging services, and developing systematic methods to address, improve and coordinate services to completion for our students. The incumbent is responsible for maintaining relationships internally and externally with peers, community partners, including hospital systems, ensuring that all new patients are given the resources to be seen and supported. The Referral Coordinator will work closely with the Medical Director and Lead Physician, the referral coordinator will also collaborate with campus departments including the Economic Crisis Response Team to identify students in food, housing or financial crises and Wellness and Health Promotion Department to provide patient education around healthy habits and health literacy. The referral coordinator will work directly with patients and peers to keep referrals moving forward proactively. Coordinating care that is safe, timely, effective, client-centered and efficient while keeping stakeholders up to date on progress. The referral coordinator will also assist with coverage for students scheduled to enroll with Family PACT and assist with billing and claims when needed. This is a full-time (1.0 time-base), benefits eligible, temporary position anticipated to end on or before June 30, 2025 with the possibility of reappointment. This position is designated exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:15 a.m. to 5:15 p.m., but may vary based on operational needs. The individual hired into this role will work on campus at SDSU in San Diego. Department Summary Student Health Services offers primary medical care and health promotion to students of San Diego State University through a wide range of programs and services. Care is provided by board certified physicians, certified nurse practitioners and other medical staff including nurses, clinical laboratory scientists, x-ray technologists, medical assistants, and pharmacists. In addition to the basic medical care, Student Health Services offers health education, orthopedics, osteopathic manipulative treatment and psychiatry. The mission of SDSU Student Health Services is to provide high-quality, convenient, student- focused medical care in a safe and welcoming environment, actively partnering with our student- patients to help them achieve and maintain healthy lives in support of their personal and academic success. Division of Student Affairs and Campus Diversity The Division works proactively to address systemic inequities through professional learning, community building, advocacy, policy recommendations and organizational structures, while facilitating an integrated vision and shared responsibility for prioritizing and advancing institutional goals. We aim to foster an affirming campus culture based on the core values of excellence, equity, diversity, belonging and inclusion through: Recruiting and retaining faculty and staff who are reflective of the diverse student body and communities served by SDSU, and recruiting students who are representative of the rich diversity of the region and the world; Fostering an environment that is welcoming, affirming, and empowering for students, faculty, staff and alumni of all backgrounds; Enhancing the career and educational pathways of a diverse student body, the faculty and staff, including enhancing the learning environment and expanding learning opportunities for all students inside and outside the classroom, and expanding and connecting opportunities for students to participate in transformational experiences; Developing leaders who believe in and lead others toward supporting civility, mutual respect and diversity in our society and workplaces; and Cultivating relationships with the local community that advance the well-being of diverse individuals and communities. Position upholds the Student Affairs and Campus Diversity Statement on Diversity, Equity, and Inclusion, specifically: “The Division of Student Affairs and Campus Diversity acknowledges and honors the inherent value and dignity of all individuals by creating and nurturing a learning and working environment that affirms and leverages our community’s diversity of traditions, heritages, perspectives, and experiences. We are committed to fostering a culture of inclusive excellence designed to facilitate the personal and professional success, growth, development, and well-being of all members of our community. We manifest this commitment through our innovative, strategic and collaborative efforts to develop leaders who believe in and lead others toward practicing civility, mutual respect, and inclusion in our workplaces and society.” For more information regarding Student Health Services, click here . Education and Experience Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Key Qualifications Experience obtaining and verifying eligibility and requesting/obtaining authorizations. Advanced understanding of and experience dealing with various types of insurance (i.e.HMOs, PPOs, IP As, POSs, EPOs, Medicare, Medi-Cal, etc.), federal and state programs such as Family PACT. Thorough understanding of the referral and authorization process. Strong computer skills including EHR/EMR experience. Working knowledge of healthcare delivery methods, medical office management and patient flow procedures, and clinical care practices. Demonstrated ability to maintain a high level of organization and use of time management skills. Proven experience in providing excellent customer service delivery. Skill in planning, organizing, coordinating and performing work in situations where numerous demands are involved. Ability to maintain patient confidentiality and adhere to HIPAA regulations. Ability to address sensitive issues and interact with people from various socioeconomic statuses. Analytical skills working with complex medical and social needs for patients and families. Experience working with pediatric, adolescent, or adult populations. Compensation and Benefits Starting salary upon appointment is not expected to exceed $4,510 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $4,379 - $7,922 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on April 4, 2024. To receive full consideration, apply by April 5, 2024. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Rachael Stalmann at rstalmann@sdsu.edu. Advertised: Mar 20 2024 Pacific Daylight Time Applications close: Closing Date/Time:
University Medical Center of Southern Nevada
Las Vegas, Nevada, United States
Position Summary EMPLOYER-PAID PENSION PLAN (NEVADA PERS) COMPETITIVE SALARY & BENEFITS PACKAGE As an academic medical center with a rich history of providing life-saving treatment in Southern Nevada, UMC serves as the anchor hospital of the Las Vegas Medical District, offering Nevada’s highest level of care to promote successful medical outcomes for patients. We are home to Nevada's ONLY Level I Trauma Center, Designated Pediatric Trauma Center, Burn Care Center, and Transplant Center. We are a Pathway Designated facility by ANCC, and we are on our journey to Magnet status. **OPEN TO CURRENT UMC EMPLOYEES ONLY** Position Summary: Performs professional level interpretation for assigned departments to include simultaneous, consecutive modes of interpretation and sight translations. May provide general, routine interpretation in clinical and/or ancillary areas. Job Requirement Education/Experience: Graduation or certification from an accredited school of interpretation or training program. One year experience as an interpreter in a medical setting. Licensing/Certification Requirements: National Board of Certification for Medical Interpreters (CMI) or The Certification Commission for Healthcare Interpreters (CCHI), must obtain certification within six (6) months of hire. Failure to obtain and/or maintain certification will result in termination of employment. Additional and/or Preferred Position Requirements Available to work nights and weekends Knowledge, Skills, Abilities, and Physical Requirements Knowledge of: modes of interpretation (consecutive, simultaneous, first or third person, sight translation); medical, anatomy and physiology terminology and other technical terms related to the assigned area in both English and the target language; linguistic registers and styles spoken within the designated language groups; interpreter code of ethics; rules of cultural etiquette and/or institutional norms; Title VI federal law as it relates to LEP patients; federal, state and regulatory statutes related to non-discrimination and the provision of interpreter services to LEP patients; customer service principles and practices; personal computers; department and hospital safety practice and procedures; patient rights; age specific patient care practices; infection control policies and practices; handling, storage, use and disposal of hazardous materials; department and hospital emergency response policies and procedures. Skill in: accurately and completely transmitting information between patient and provider; effective use of mnemonic devices to aid retention of information; the use of simultaneous and consecutive modes of interpretation and sight translation and the ability to transition from one mode to another with ease; establishing the interpreter's role, providing clear and well-paced communication; adjusting to the demands of the situation; maintaining the linguistic register and style of the speaker; managing spatial configuration to maximize communication; remaining calm in high stress, emergent or emotionally difficult situations; verifying and ensuring understanding of the message to be transmitted; identifying and correcting own mistakes; using initiative and independent judgment within general policy guidelines; accurately translating non-clinical hospital documents; coordinating staff schedules to cover work flow; assigning and monitoring the work of others; evaluating quality control; writing clear and concise reports; delivering effective training; problem solving; using computers and related software applications; communicating with a wide variety of people from diverse socio-economic and ethnic backgrounds; establishing and maintaining effective working relationships with all personnel contacted in the course of duties; efficient, effective and safe use of equipment. Physical Requirements and Working Conditions: Mobility to work in a typical clinical and use standard office equipment, mobility and stamina to remain standing and speak for extended periods of time, walking for extended periods of time; vision to read printed materials and VDT screens; hearing and speech to communicate effectively in-person, over the telephone and over a two-way radio. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this classification. The University Medical Center of Southern Nevada offers a comprehensive & competitive benefits package: Employer Paid Pension Plan through Nevada Public Employees' Retirement System "PERS"!https://www.nvpers.org/front Vestingin the pension plan after 5 years of qualifying employment! Health/Dental/Vision Insurance - Less than $20 per paycheck for employee-only coverage Consolidated Annual Leave (CAL) - CAL is used for personal leave, holidays (eleven scheduled holidays per year), doctor appointments, vacation, and sick days up to 16 consecutive scheduled work hours (short-term sick leave), etc. Extended Illness Bank (a/k/a Sick Bank) 457 Deferred Compensation Plan Comprehensive Group Health Insurance Plan Nevada has no State Income Tax No Social Security (FICA) Deduction As an academic medical center with a rich history of providing life-saving treatment in Southern Nevada, UMC serves as the anchor hospital of the Las Vegas Medical District, offering Nevada’s highest level of care to promote successful medical outcomes for patients. We are home to Nevada's ONLY Level I Trauma Center, Designated Pediatric Trauma Center, Burn Care Center, and Transplant Center. We are a Pathway Designated facility by ANCC, and we are on our journey to Magnet status. THE UNIVERSITY MEDICAL CENTER OF SOUTHERN NEVADA IS AN AFFIRMATIVE ACTION/ EQUAL OPPORTUNITY EMPLOYER Closing Date/Time: 4/22/2024 12:00 AM Pacific
Apr 16, 2024
Full Time
Position Summary EMPLOYER-PAID PENSION PLAN (NEVADA PERS) COMPETITIVE SALARY & BENEFITS PACKAGE As an academic medical center with a rich history of providing life-saving treatment in Southern Nevada, UMC serves as the anchor hospital of the Las Vegas Medical District, offering Nevada’s highest level of care to promote successful medical outcomes for patients. We are home to Nevada's ONLY Level I Trauma Center, Designated Pediatric Trauma Center, Burn Care Center, and Transplant Center. We are a Pathway Designated facility by ANCC, and we are on our journey to Magnet status. **OPEN TO CURRENT UMC EMPLOYEES ONLY** Position Summary: Performs professional level interpretation for assigned departments to include simultaneous, consecutive modes of interpretation and sight translations. May provide general, routine interpretation in clinical and/or ancillary areas. Job Requirement Education/Experience: Graduation or certification from an accredited school of interpretation or training program. One year experience as an interpreter in a medical setting. Licensing/Certification Requirements: National Board of Certification for Medical Interpreters (CMI) or The Certification Commission for Healthcare Interpreters (CCHI), must obtain certification within six (6) months of hire. Failure to obtain and/or maintain certification will result in termination of employment. Additional and/or Preferred Position Requirements Available to work nights and weekends Knowledge, Skills, Abilities, and Physical Requirements Knowledge of: modes of interpretation (consecutive, simultaneous, first or third person, sight translation); medical, anatomy and physiology terminology and other technical terms related to the assigned area in both English and the target language; linguistic registers and styles spoken within the designated language groups; interpreter code of ethics; rules of cultural etiquette and/or institutional norms; Title VI federal law as it relates to LEP patients; federal, state and regulatory statutes related to non-discrimination and the provision of interpreter services to LEP patients; customer service principles and practices; personal computers; department and hospital safety practice and procedures; patient rights; age specific patient care practices; infection control policies and practices; handling, storage, use and disposal of hazardous materials; department and hospital emergency response policies and procedures. Skill in: accurately and completely transmitting information between patient and provider; effective use of mnemonic devices to aid retention of information; the use of simultaneous and consecutive modes of interpretation and sight translation and the ability to transition from one mode to another with ease; establishing the interpreter's role, providing clear and well-paced communication; adjusting to the demands of the situation; maintaining the linguistic register and style of the speaker; managing spatial configuration to maximize communication; remaining calm in high stress, emergent or emotionally difficult situations; verifying and ensuring understanding of the message to be transmitted; identifying and correcting own mistakes; using initiative and independent judgment within general policy guidelines; accurately translating non-clinical hospital documents; coordinating staff schedules to cover work flow; assigning and monitoring the work of others; evaluating quality control; writing clear and concise reports; delivering effective training; problem solving; using computers and related software applications; communicating with a wide variety of people from diverse socio-economic and ethnic backgrounds; establishing and maintaining effective working relationships with all personnel contacted in the course of duties; efficient, effective and safe use of equipment. Physical Requirements and Working Conditions: Mobility to work in a typical clinical and use standard office equipment, mobility and stamina to remain standing and speak for extended periods of time, walking for extended periods of time; vision to read printed materials and VDT screens; hearing and speech to communicate effectively in-person, over the telephone and over a two-way radio. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this classification. The University Medical Center of Southern Nevada offers a comprehensive & competitive benefits package: Employer Paid Pension Plan through Nevada Public Employees' Retirement System "PERS"!https://www.nvpers.org/front Vestingin the pension plan after 5 years of qualifying employment! Health/Dental/Vision Insurance - Less than $20 per paycheck for employee-only coverage Consolidated Annual Leave (CAL) - CAL is used for personal leave, holidays (eleven scheduled holidays per year), doctor appointments, vacation, and sick days up to 16 consecutive scheduled work hours (short-term sick leave), etc. Extended Illness Bank (a/k/a Sick Bank) 457 Deferred Compensation Plan Comprehensive Group Health Insurance Plan Nevada has no State Income Tax No Social Security (FICA) Deduction As an academic medical center with a rich history of providing life-saving treatment in Southern Nevada, UMC serves as the anchor hospital of the Las Vegas Medical District, offering Nevada’s highest level of care to promote successful medical outcomes for patients. We are home to Nevada's ONLY Level I Trauma Center, Designated Pediatric Trauma Center, Burn Care Center, and Transplant Center. We are a Pathway Designated facility by ANCC, and we are on our journey to Magnet status. THE UNIVERSITY MEDICAL CENTER OF SOUTHERN NEVADA IS AN AFFIRMATIVE ACTION/ EQUAL OPPORTUNITY EMPLOYER Closing Date/Time: 4/22/2024 12:00 AM Pacific
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information TYPE OF RECRUITMENT Open Competitive Job Opportunity EXAM NUMBER Y4629N FILING START DATE February 13, 2024 at 8:00 a.m. (PT) - Until the needs of the service are met and is subject to closure without notice. MANAGEMENT APPRAISAL OF PERFORMANCE PLAN (MAPP): This position is subject to the provisions of the Management Appraisal of Performance Plan (MAPP). Initial salary placement and subsequent salary adjustments will be made in accordance with MAPP guidelines and regulations. ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES: The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. DHS operates as an integrated health system, operating 25 health centers and four acute care hospitals, in addition to providing health care to youth in the juvenile justice system and inmates in the LA County jails. Across the network of DHS' directly operated clinical sites and through partnerships with community-based clinics, DHS cares for about 600,000 unique patients each year, employs over 23,000 staff, and has an annual operating budget of 6.9 billion. For additional information regarding DHS please visit www.dhs.lacounty.gov . Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition, to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings to supportive housing. MISSION: To advance the health of our patients and our communities by providing extraordinary care. DEFINITION: Manages the planning, development, coordination, implementation, and administration of departmental strategic health care equity, diversity, inclusion, and anti-racism (EDIA) program initiatives and projects. Essential Job Functions Equity, Diversity, Inclusion and Anti-Racism initiatives (EDIA) Guides the organizational strategy to bring a health equity lens to clinical and operational programs, communications, and education across the organization. Works with internal and external stakeholders to implement EDIA-related policies and County-wide initiatives. Works collaboratively with the training unit to implement programs to address professional or leadership development, cultural sensitivity, and implicit bias. Develops practice and assessment methods to monitor performance and inform decisions on how to achieve DHS/facility EDIA objectives and analyze metrics to measure whether the programs’ goals are achieved. Plans, implements, and coordinates staff engagement events that educate employees and raise awareness in equity, diversity, and racism topics. Assist with gathering and interpreting patient experience feedback through an EDIA lens to improve overall patient care. Advise facility executive leadership on critical issues related to EDIA program implementation and progress. Remain current on best practices and incorporate changes into EDIA initiatives within the facility/division. Coordinate the implementation of enterprise-wide EDIA initiatives under the guidance of the EDIA director. Employee Engagement Leads the development and implementation of facility-wide strategic direction and initiatives to improve employee engagement and achieve organization’s mission. Manages workforce engagement survey process and data and works with hospital leaders to utilize information to identify and implement initiatives to increase staff engagement and satisfaction. Oversees development and implementation of facility Wellness programs. Develops processes to facilitate recruitment of staff that is consistent with the organization’s brand, values/culture, and objectives and supports EDIA goals of equity, diversity, inclusion, and anti-racism in the workplace. Partners with labor partners to develop internal communications that keep employees informed of campus activities. Directs workforce recognition and rewards program to acknowledge people who demonstrate through their actions the values of the organization and its mission and goals. Serves as a liaison to the DHS workforce development and experience team coordinates enterprise-wide EDIA initiatives. Community Engagement Plans, directs, and coordinates the activities of community engagement and community communication programs. Establishes mechanisms for ongoing community engagement (e.g., town halls) to inform community of medical center initiatives and to obtain ongoing feedback and input on community priorities. Identifies and builds rapport with community groups and organizations regarding education and training opportunities, contracts and purchasing, accessibility of services. Public Relations Develops, implements, and maintains communication plan to spread information about organization’s goals and achievements. Manages public information and external information requests. Directs internal communication efforts, including internal publications and messaging campaigns. Coordinates correspondence related to public information requests. Serves as a liaison to the DHS public information specialist on all enterprise-wide EDIA matters. Requirements SPECIALTY REQUIREMENTS: Four (4) years of experience in a highly responsible staff capacity* analyzing, evaluating, coordinating, making recommendations, and implementing programs in the areas of Equity, Diversity, Inclusion, and Anti-racism (EDIA) for a healthcare organization, one year of which must have included supervisory experience at the level of Los Angeles County's class of Senior Staff Analyst, Health** or higher. *Highly responsible staff capacity in the County of Los Angeles is defined as: staff experience at the senior level with extensive knowledge of program related, processes and procedures, and experience in a specific subject matter. **Experience at the level of Senior Staff Analyst, Health Services within the Los Angeles County is defined as : Supervises a team of analysts providing technical and consultative service to management in major health service areas. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Physical Class II - Light: This class includes administrative positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. DESIRABLE QUALIFICATIONS : Credit will be given to applicants who possess the following desirable qualifications: A master’s degree*** from an accredited college or university in Business, Public Health, Public Health Administration, Public Administration, Social Work, or a closely related field. Additional years of supervisory experience at the level of Los Angeles County's class of Senior Staff Analyst, Health, or higher, analyzing, evaluating, coordinating, making recommendations, and implementing programs in the areas of Equity, Diversity, Inclusion, and Anti-racism (EDIA) for a healthcare organization- in excess of the Selection Requirements. ***To receive credit for any type of college degree, you must attach a legible copy of the official diploma, official transcripts, or official letter from the accredited institution which shows the area of specialization at the time of filing, or via email to croy@dhs.lacounty.gov within 7 calendar days of filing your application online. Additional Information EXAMINATION CONTENT: This examination will consist of an evaluation of experience and education based upon application information, desirable qualifications and supplemental questionnaire, weighted 100%. Candidates must achieve a passing score of 70% or higher on the examination in order to be added to the Eligible Register. ELIGIBILITY INFORMATION: Applications will be processed on an "as received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing grade on the examination will be placed on the eligible register and will appear in the order of their score group for a period of twelve (12) months following the date of eligibility. No person may compete in this examination more than once every twelve (12) months. SPECIAL INFORMATION: VACANCY INFORMATION: The resulting eligible register for this examination will be used to fill vacancies throughout the Department of Health Services (DHS) as they occur. AVAILABLE SHIFT: Appointees may be required to work any shift, including evenings, nights, weekends, and holidays. APPLICATION AND FILING INFORMATION: Applications must be submitted online only. Applications submitted by U.S Mail, Fax, or in person will not be accepted. Apply online by clicking on the green "APPLY" button at the top right of this posting. You can also track the status of your application using this website. Plan to submit your online application well in advance of the 4:59 p.m. (PT) deadline on the last day of filing, as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Applications electronically received after 4:59 p.m., PT, on the last day of filing will not be accepted. For the foreseeable future, all notices including invitation letters, result letters and notices of non-acceptance will be sent electronically to the email address provided on the application. It is important that applicants provide a valid email address. Please add croy@dhs.lacounty.gov and info@governmentjobs.com to your email address book and to the list of approved senders to prevent email notifications from being filtered as SPAM/JUNK mail. Please note, if you opt out of receiving emails, you can visit governmentjobs.com, log into your profile and check your inbox. The inbox retains a copy of all emails sent, for your records. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements. Fill out your application completely and correctly to receive full credit for related education, and/or experience in the spaces provided so we can evaluate your qualifications for the position. Please do not group your experience. For each position held, give the name and address of your employer, your position title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. IMPORTANT NOTES: All information and documents provided by applicants is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and/or Selection Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the Requirements. Comments such as "See Résumé" or referencing other unsolicited materials/documents will not be considered as a response; in doing so, your application will be rejected. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For Candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID, E-MAIL, AND PASSWORD: All applicants must file their application using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record . FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. ADA COORDINATOR PHONE: (323) 914-7111 CALIFORNIA RELAY SERVICES PHONE: (800) 735-2922 DEPARTMENT CONTACT: Christina Roy, Exam Analyst Telephone Number: (213) 288-7000 croy@dhs.lacounty.gov For detailed information, please click here
Mar 08, 2024
Full Time
Position/Program Information TYPE OF RECRUITMENT Open Competitive Job Opportunity EXAM NUMBER Y4629N FILING START DATE February 13, 2024 at 8:00 a.m. (PT) - Until the needs of the service are met and is subject to closure without notice. MANAGEMENT APPRAISAL OF PERFORMANCE PLAN (MAPP): This position is subject to the provisions of the Management Appraisal of Performance Plan (MAPP). Initial salary placement and subsequent salary adjustments will be made in accordance with MAPP guidelines and regulations. ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES: The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. DHS operates as an integrated health system, operating 25 health centers and four acute care hospitals, in addition to providing health care to youth in the juvenile justice system and inmates in the LA County jails. Across the network of DHS' directly operated clinical sites and through partnerships with community-based clinics, DHS cares for about 600,000 unique patients each year, employs over 23,000 staff, and has an annual operating budget of 6.9 billion. For additional information regarding DHS please visit www.dhs.lacounty.gov . Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition, to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings to supportive housing. MISSION: To advance the health of our patients and our communities by providing extraordinary care. DEFINITION: Manages the planning, development, coordination, implementation, and administration of departmental strategic health care equity, diversity, inclusion, and anti-racism (EDIA) program initiatives and projects. Essential Job Functions Equity, Diversity, Inclusion and Anti-Racism initiatives (EDIA) Guides the organizational strategy to bring a health equity lens to clinical and operational programs, communications, and education across the organization. Works with internal and external stakeholders to implement EDIA-related policies and County-wide initiatives. Works collaboratively with the training unit to implement programs to address professional or leadership development, cultural sensitivity, and implicit bias. Develops practice and assessment methods to monitor performance and inform decisions on how to achieve DHS/facility EDIA objectives and analyze metrics to measure whether the programs’ goals are achieved. Plans, implements, and coordinates staff engagement events that educate employees and raise awareness in equity, diversity, and racism topics. Assist with gathering and interpreting patient experience feedback through an EDIA lens to improve overall patient care. Advise facility executive leadership on critical issues related to EDIA program implementation and progress. Remain current on best practices and incorporate changes into EDIA initiatives within the facility/division. Coordinate the implementation of enterprise-wide EDIA initiatives under the guidance of the EDIA director. Employee Engagement Leads the development and implementation of facility-wide strategic direction and initiatives to improve employee engagement and achieve organization’s mission. Manages workforce engagement survey process and data and works with hospital leaders to utilize information to identify and implement initiatives to increase staff engagement and satisfaction. Oversees development and implementation of facility Wellness programs. Develops processes to facilitate recruitment of staff that is consistent with the organization’s brand, values/culture, and objectives and supports EDIA goals of equity, diversity, inclusion, and anti-racism in the workplace. Partners with labor partners to develop internal communications that keep employees informed of campus activities. Directs workforce recognition and rewards program to acknowledge people who demonstrate through their actions the values of the organization and its mission and goals. Serves as a liaison to the DHS workforce development and experience team coordinates enterprise-wide EDIA initiatives. Community Engagement Plans, directs, and coordinates the activities of community engagement and community communication programs. Establishes mechanisms for ongoing community engagement (e.g., town halls) to inform community of medical center initiatives and to obtain ongoing feedback and input on community priorities. Identifies and builds rapport with community groups and organizations regarding education and training opportunities, contracts and purchasing, accessibility of services. Public Relations Develops, implements, and maintains communication plan to spread information about organization’s goals and achievements. Manages public information and external information requests. Directs internal communication efforts, including internal publications and messaging campaigns. Coordinates correspondence related to public information requests. Serves as a liaison to the DHS public information specialist on all enterprise-wide EDIA matters. Requirements SPECIALTY REQUIREMENTS: Four (4) years of experience in a highly responsible staff capacity* analyzing, evaluating, coordinating, making recommendations, and implementing programs in the areas of Equity, Diversity, Inclusion, and Anti-racism (EDIA) for a healthcare organization, one year of which must have included supervisory experience at the level of Los Angeles County's class of Senior Staff Analyst, Health** or higher. *Highly responsible staff capacity in the County of Los Angeles is defined as: staff experience at the senior level with extensive knowledge of program related, processes and procedures, and experience in a specific subject matter. **Experience at the level of Senior Staff Analyst, Health Services within the Los Angeles County is defined as : Supervises a team of analysts providing technical and consultative service to management in major health service areas. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Physical Class II - Light: This class includes administrative positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. DESIRABLE QUALIFICATIONS : Credit will be given to applicants who possess the following desirable qualifications: A master’s degree*** from an accredited college or university in Business, Public Health, Public Health Administration, Public Administration, Social Work, or a closely related field. Additional years of supervisory experience at the level of Los Angeles County's class of Senior Staff Analyst, Health, or higher, analyzing, evaluating, coordinating, making recommendations, and implementing programs in the areas of Equity, Diversity, Inclusion, and Anti-racism (EDIA) for a healthcare organization- in excess of the Selection Requirements. ***To receive credit for any type of college degree, you must attach a legible copy of the official diploma, official transcripts, or official letter from the accredited institution which shows the area of specialization at the time of filing, or via email to croy@dhs.lacounty.gov within 7 calendar days of filing your application online. Additional Information EXAMINATION CONTENT: This examination will consist of an evaluation of experience and education based upon application information, desirable qualifications and supplemental questionnaire, weighted 100%. Candidates must achieve a passing score of 70% or higher on the examination in order to be added to the Eligible Register. ELIGIBILITY INFORMATION: Applications will be processed on an "as received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing grade on the examination will be placed on the eligible register and will appear in the order of their score group for a period of twelve (12) months following the date of eligibility. No person may compete in this examination more than once every twelve (12) months. SPECIAL INFORMATION: VACANCY INFORMATION: The resulting eligible register for this examination will be used to fill vacancies throughout the Department of Health Services (DHS) as they occur. AVAILABLE SHIFT: Appointees may be required to work any shift, including evenings, nights, weekends, and holidays. APPLICATION AND FILING INFORMATION: Applications must be submitted online only. Applications submitted by U.S Mail, Fax, or in person will not be accepted. Apply online by clicking on the green "APPLY" button at the top right of this posting. You can also track the status of your application using this website. Plan to submit your online application well in advance of the 4:59 p.m. (PT) deadline on the last day of filing, as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Applications electronically received after 4:59 p.m., PT, on the last day of filing will not be accepted. For the foreseeable future, all notices including invitation letters, result letters and notices of non-acceptance will be sent electronically to the email address provided on the application. It is important that applicants provide a valid email address. Please add croy@dhs.lacounty.gov and info@governmentjobs.com to your email address book and to the list of approved senders to prevent email notifications from being filtered as SPAM/JUNK mail. Please note, if you opt out of receiving emails, you can visit governmentjobs.com, log into your profile and check your inbox. The inbox retains a copy of all emails sent, for your records. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements. Fill out your application completely and correctly to receive full credit for related education, and/or experience in the spaces provided so we can evaluate your qualifications for the position. Please do not group your experience. For each position held, give the name and address of your employer, your position title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. IMPORTANT NOTES: All information and documents provided by applicants is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and/or Selection Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the Requirements. Comments such as "See Résumé" or referencing other unsolicited materials/documents will not be considered as a response; in doing so, your application will be rejected. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For Candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID, E-MAIL, AND PASSWORD: All applicants must file their application using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record . FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. ADA COORDINATOR PHONE: (323) 914-7111 CALIFORNIA RELAY SERVICES PHONE: (800) 735-2922 DEPARTMENT CONTACT: Christina Roy, Exam Analyst Telephone Number: (213) 288-7000 croy@dhs.lacounty.gov For detailed information, please click here