California State Polytechnic University Pomona
3801 West Temple Avenue, Pomona, CA 91768, USA
Type of Appointment : Full-Time, Probationary Collective Bargaining Unit : Academic Professionals of California- APC (Unit 4) Job Classification : Evaluator Trainee Anticipated Hiring Range : $3,695 per month Work Hours : Monday - Friday, 8am - 5pm, unless notified otherwise THE DEPARTMENT The Office of Admissions is an organizational unit of the Division of Academic Affairs, which strives for excellence through a student-centered philosophy. The division has adopted a set of values that every Academic Affairs staff member is responsible for promoting. In performing the duties assigned to this position, all staff members are expected to consistently demonstrate attitudes and behaviors that are in keeping with these divisional values. The Office of Admissions is responsible for the admission activities for all domestic and non-resident undergraduate and graduate students, in addition to transfer credit for new entering transfer students. The Office is meeting the goals of the University by promoting the image of the University, its programs and uniqueness both domestically and internationally. The Office is also charged with assisting with the setting and meeting of the enrollment goals of the University via strategically reviewing trends, needs and capacity issues, planning with Deans and senior management; developing relationships with the campus and external communities; providing timely, accurate and comprehensive services to students and the campus throughout the admission and enrollment processes. The Office is responsible for compliance with federal, state, CSU system and University requirements and the timely and accurate dissemination of information to students, parents, campus constituents, the CSU Chancellor's Office, and the external community. Application processing, eligibility determination, counseling, transfer credit, reporting and enrollment planning are primary functions of this office. The Office of Admissions is housed within the Division of Academic Affairs and reports to the Senior Associate Vice President of Enrollment Management & Services. The Office plays a leadership role in enrollment management and planning, in conjunction with other campus constituents. DUTIES AND RESPONSIBILITIES Freshman Admission Reviews high school coursework from self-reported and/or official documents. Has full understanding of A-G Subject Area requirements, exceptions, and validations in order to calculate subject counts. Checks the A-G UCOP website to review course equivalencies and disciplines. Updates and corrects A-G Subject Area counts in PeopleSoft as needed. Calculates both overall high school GPA and math/quantitative reasoning GPA. Reviews English and Math coursework and senior-year higher-level coursework. Updates statuses for Early Start and Academic Placement. Supports the Associate Director, Admissions and Operations, with PeopleSoft data cleanup as needed. Responds to e-mails and phone calls and provides service at the Front Counter in regards with admission-related questions. Transfer Admission Lower Division Transfer Students (less than 56 semester/84 quarter units completed): Determines admission eligibility based on self-reported and official documentation. Determines if transfer work is equivalent to CSU requirements. Converts quarter units to semester units. Determines if applicant meets general education requirements (including English and Mathematics). Determines if high school work is needed to meet eligibility requirements. Uses first-time freshmen requirements to determine eligibility. Upper Division Transfer Students (60 semester/90 quarter units completed): Determines admission eligibility based on verified official documentation. Determines if transfer units completed are equivalent to CSU requirements and convert quarter units to semester units. Determines eligibility based on grade average, academic standing at last institution, completion of 30 semester/45 quarter units of general education with grades of "C" or better which includes Area A (English composition, critical thinking, oral communication), and Area B4 (mathematical concepts and quantitative reasoning). For all levels of international students, the Evaluator is responsible to perform research of educational systems around the world to determine equivalencies to California State University (CSU) requirements and degrees and to convert international grades or percentages to U.S. letter grades. In addition to the categories listed, applications are received and processed for Young Scholars, Early Admits, employees, cross-enrollment, redirects, exchange, external and transitory students. Enters and updates applicable information and exemptions into the student information system (PeopleSoft). Responds to telephone calls about admission status, reason for denial decision, how to become eligible and what documents are required. Determines disposition of supplemental documents. Places and removes service indicators as necessary. Graduate Admission Creates graduate checklists in order to request documents needed to review eligibility and/or to complete admission requirements. Reviews college transcripts and completes checklists. Processes graduate admission decisions. Enters and updates all applicable information and exemptions in PeopleSoft. Office of Admissions Participates in all Office of Admissions, Enrollment Cluster and divisional staff development and staff meetings. Serves as a part of the Office of Admissions coordination team in areas of marketing and communication; advises managers on marketing and public information issues. Adheres to laws and policies established with regards to computer data, records, accounting and personnel by the California State University, Cal Poly Pomona, and the Office of Admissions to show sensitivity and appropriate conduct as a university employee. Performs administrative and programmatic duties as assigned. Incumbent will perform customer service duties and support the front-facing counter of Admissions on a rotation/as needed basis as determined by the Lead Admissions Counselor and operational need. QUALIFICATIONS Equivalent to six (6) months responsible experience involving academic, administrative, fiscal, or statistical records processing and maintenance, OR two (2) years of full-time college with course work specific to development of quantitative and analytical skills. Knowledge of general office procedures, methods, and practices; knowledge of techniques used in processing information. Ability to check complex records and detailed information for compliance with criteria. Ability to be thorough and accurate in comparing records. Ability to interpret and apply written regulations. Ability to maintain confidentiality of records and evaluations. During training, the following knowledges and abilities must be acquired: Ability to review and check transcripts, records and documents for compliance with criteria using specific guides. Ability to interpret information from a variety of institutions, including foreign institutions with differing records systems. Ability to interpret criteria for determining eligibility and substitutions or alternatives in granting credit for degrees. Preferred Qualifications Bachelor’s Degree preferred. Out of State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU’s mission is to prepare educated, responsible individuals to contribute to California’s schools, economy, culture, and future. As an agency of the State of California, the CSU’s business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. For more information, go to https://calstate.policystat.com/policy/10899725/latest/ . Background Check Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to https://calstate.policystat.com/policy/13813878/latest/ . CSU Classification Salary Range This position is part of the Academic Professionals of California (APC) bargaining unit 4. The CSU Classification Standards for this position are located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/Classification-Standards.aspx . The CSU Salary Schedule is located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/salary-schedule-documents.aspx . The classification salary range for this position according to the respective skill level is: minimum $3,695 and maximum $4,478 per month. Please refer to the anticipated hiring range for the appropriate salary rate for this particular position. Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. For more information, go to https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Child Abuse/Neglect Reporting Act (CANRA) The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at https://calstate.policystat.com/v2/policy/10927154/latest/ . Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf . Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster . Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu . For more information, go to Employment Notices . Equal Employment Opportunity Cal Poly Pomona is an Equal Opportunity Employer, committed to promoting an inclusive and diverse workforce. The university subscribes to all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and veteran or military status. We engage the talents of all qualified workers, regardless of their background. More information is available at Equal Employment Opportunity statement . Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page. Advertised: Mar 18 2024 Pacific Daylight Time Applications close: Apr 01 2024 Pacific Daylight Time Closing Date/Time:
Mar 19, 2024
Type of Appointment : Full-Time, Probationary Collective Bargaining Unit : Academic Professionals of California- APC (Unit 4) Job Classification : Evaluator Trainee Anticipated Hiring Range : $3,695 per month Work Hours : Monday - Friday, 8am - 5pm, unless notified otherwise THE DEPARTMENT The Office of Admissions is an organizational unit of the Division of Academic Affairs, which strives for excellence through a student-centered philosophy. The division has adopted a set of values that every Academic Affairs staff member is responsible for promoting. In performing the duties assigned to this position, all staff members are expected to consistently demonstrate attitudes and behaviors that are in keeping with these divisional values. The Office of Admissions is responsible for the admission activities for all domestic and non-resident undergraduate and graduate students, in addition to transfer credit for new entering transfer students. The Office is meeting the goals of the University by promoting the image of the University, its programs and uniqueness both domestically and internationally. The Office is also charged with assisting with the setting and meeting of the enrollment goals of the University via strategically reviewing trends, needs and capacity issues, planning with Deans and senior management; developing relationships with the campus and external communities; providing timely, accurate and comprehensive services to students and the campus throughout the admission and enrollment processes. The Office is responsible for compliance with federal, state, CSU system and University requirements and the timely and accurate dissemination of information to students, parents, campus constituents, the CSU Chancellor's Office, and the external community. Application processing, eligibility determination, counseling, transfer credit, reporting and enrollment planning are primary functions of this office. The Office of Admissions is housed within the Division of Academic Affairs and reports to the Senior Associate Vice President of Enrollment Management & Services. The Office plays a leadership role in enrollment management and planning, in conjunction with other campus constituents. DUTIES AND RESPONSIBILITIES Freshman Admission Reviews high school coursework from self-reported and/or official documents. Has full understanding of A-G Subject Area requirements, exceptions, and validations in order to calculate subject counts. Checks the A-G UCOP website to review course equivalencies and disciplines. Updates and corrects A-G Subject Area counts in PeopleSoft as needed. Calculates both overall high school GPA and math/quantitative reasoning GPA. Reviews English and Math coursework and senior-year higher-level coursework. Updates statuses for Early Start and Academic Placement. Supports the Associate Director, Admissions and Operations, with PeopleSoft data cleanup as needed. Responds to e-mails and phone calls and provides service at the Front Counter in regards with admission-related questions. Transfer Admission Lower Division Transfer Students (less than 56 semester/84 quarter units completed): Determines admission eligibility based on self-reported and official documentation. Determines if transfer work is equivalent to CSU requirements. Converts quarter units to semester units. Determines if applicant meets general education requirements (including English and Mathematics). Determines if high school work is needed to meet eligibility requirements. Uses first-time freshmen requirements to determine eligibility. Upper Division Transfer Students (60 semester/90 quarter units completed): Determines admission eligibility based on verified official documentation. Determines if transfer units completed are equivalent to CSU requirements and convert quarter units to semester units. Determines eligibility based on grade average, academic standing at last institution, completion of 30 semester/45 quarter units of general education with grades of "C" or better which includes Area A (English composition, critical thinking, oral communication), and Area B4 (mathematical concepts and quantitative reasoning). For all levels of international students, the Evaluator is responsible to perform research of educational systems around the world to determine equivalencies to California State University (CSU) requirements and degrees and to convert international grades or percentages to U.S. letter grades. In addition to the categories listed, applications are received and processed for Young Scholars, Early Admits, employees, cross-enrollment, redirects, exchange, external and transitory students. Enters and updates applicable information and exemptions into the student information system (PeopleSoft). Responds to telephone calls about admission status, reason for denial decision, how to become eligible and what documents are required. Determines disposition of supplemental documents. Places and removes service indicators as necessary. Graduate Admission Creates graduate checklists in order to request documents needed to review eligibility and/or to complete admission requirements. Reviews college transcripts and completes checklists. Processes graduate admission decisions. Enters and updates all applicable information and exemptions in PeopleSoft. Office of Admissions Participates in all Office of Admissions, Enrollment Cluster and divisional staff development and staff meetings. Serves as a part of the Office of Admissions coordination team in areas of marketing and communication; advises managers on marketing and public information issues. Adheres to laws and policies established with regards to computer data, records, accounting and personnel by the California State University, Cal Poly Pomona, and the Office of Admissions to show sensitivity and appropriate conduct as a university employee. Performs administrative and programmatic duties as assigned. Incumbent will perform customer service duties and support the front-facing counter of Admissions on a rotation/as needed basis as determined by the Lead Admissions Counselor and operational need. QUALIFICATIONS Equivalent to six (6) months responsible experience involving academic, administrative, fiscal, or statistical records processing and maintenance, OR two (2) years of full-time college with course work specific to development of quantitative and analytical skills. Knowledge of general office procedures, methods, and practices; knowledge of techniques used in processing information. Ability to check complex records and detailed information for compliance with criteria. Ability to be thorough and accurate in comparing records. Ability to interpret and apply written regulations. Ability to maintain confidentiality of records and evaluations. During training, the following knowledges and abilities must be acquired: Ability to review and check transcripts, records and documents for compliance with criteria using specific guides. Ability to interpret information from a variety of institutions, including foreign institutions with differing records systems. Ability to interpret criteria for determining eligibility and substitutions or alternatives in granting credit for degrees. Preferred Qualifications Bachelor’s Degree preferred. Out of State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU’s mission is to prepare educated, responsible individuals to contribute to California’s schools, economy, culture, and future. As an agency of the State of California, the CSU’s business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. For more information, go to https://calstate.policystat.com/policy/10899725/latest/ . Background Check Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to https://calstate.policystat.com/policy/13813878/latest/ . CSU Classification Salary Range This position is part of the Academic Professionals of California (APC) bargaining unit 4. The CSU Classification Standards for this position are located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/Classification-Standards.aspx . The CSU Salary Schedule is located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/salary-schedule-documents.aspx . The classification salary range for this position according to the respective skill level is: minimum $3,695 and maximum $4,478 per month. Please refer to the anticipated hiring range for the appropriate salary rate for this particular position. Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. For more information, go to https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Child Abuse/Neglect Reporting Act (CANRA) The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at https://calstate.policystat.com/v2/policy/10927154/latest/ . Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf . Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster . Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu . For more information, go to Employment Notices . Equal Employment Opportunity Cal Poly Pomona is an Equal Opportunity Employer, committed to promoting an inclusive and diverse workforce. The university subscribes to all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and veteran or military status. We engage the talents of all qualified workers, regardless of their background. More information is available at Equal Employment Opportunity statement . Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page. Advertised: Mar 18 2024 Pacific Daylight Time Applications close: Apr 01 2024 Pacific Daylight Time Closing Date/Time:
California State University, San Bernardino (CSUSB)
5500 University Parkway, San Bernardino, CA 92407, USA
Job Summary: Under general supervision, this position's primary role is to recruit international students. Duties include, but are not limited to, prospective student recruitment, advisement, attending recruitment fairs/activities, organizing meetings with partner universities, and promoting CSUSB programs. Major duties and responsibilities International Student Recruitment Under the general supervision of the Director of International Admissions and Student and Financial Services, serves as the primary staff person to advise and recruit prospective international undergraduate and graduate students to CSUSB. Communicate regularly with prospective students and student leads and provide them with knowledge about CSUSB, admission requirements, application process, immigration requirements, academic majors and programs, student life, and other pertinent information. Represent the University at higher education recruitment fairs/events and meetings hosted domestically and internationally, in-person and virtually. Generate reports on leads, inquiries, applications, enrollments, and immigration on international students utilizing the CRM, SEVIS, and PeopleSoft. Generate and follow up on student leads in order to meet or exceed individual/team recruitment goals. International and domestic travel. Conduct presentations on CSUSB to prospective students, university partners, and agents. Work collaboratively with departments and staff to identify programs of interest to international students; develop relationships with faculty and staff in the graduate programs; collaborate with domestic undergraduate admissions on how to direct international prospects they may meet on the road and provide domestic leads when collected by IA. Engage in approved social media to ensure CSUSB promotion internationally. Create communication pieces for the prospect communication plan in systems such as CRM. Enter all prospect info from all recruitment events/ fairs into the CRM. Implements admit to enrollment strategy that includes virtual and onsite events. Virtual webinars for admitted students preparing for a visa interview and arrival logistics. Develop and implement engagement and yield activities with admitted international students. Recruitment Plan Development The incumbent will work closely with the Director to create and implement international student recruitment and outreach plans that lead to increased applications and enrollments to the University. Analyze and present data on international students' enrollment trends (i.e., open doors). Diversify global regions/markets and programs of interest in recruitment plans. Collaborate closely with academic departments as a part of the recruitment pipeline. Monitor recruitment travel and expenditures to create reports that evaluate recruitment effectiveness. Calculate ROI from targeted outreach events; provide creative and cost-effective ideas to increase innovation in recruitment strategies. Assisting with updating, designing, and developing marketing promotional materials via print and online. Recruitment Partner Relationship Building Maintain and expand student recruitment agent and partner relationships/networks. Communicate timely and accurately with agents and partners (via email, telephone, social media, webinars, and onsite visits) about CSUSB programs, timelines, and admissions requirements. Conduct annual agent training for all existing agents and new agent onboarding training. Conduct onsite agent training when in the country for individual counseling offices and meet with prospective students at these offices. Collaborate with EducationUSA, IDP, Apply Board (and other) counselors in virtual and in-person presentations to students, onsite visits to centers, and campus updates/training to counselors. Institution Relationship Building Maintain and update a list of community colleges and their advisors. Provide university and admission updates to the counselors via digital and onsite communication. Organize and attend community College recruitment events. Maintain and update a list of domestic high schools and their advisors. Provide university and admission updates to the counselors via digital and onsite communication. Organize and attend domestic high school recruitment events targeting the recruitment of international students at those schools. Maintain and update a list of international high schools and their advisor's visa IACAC membership. Provide University and admissions updates to the counselors via digital and onsite communication. Serve as a Designated School Official (DSO) for issuing initial l-20s, transferring l-20s, tracking visa approval rates, etc. Contribute to the collegial, effective, and efficient work environment as a team member. Support and participate in initiatives, projects, and events supporting international student enrollment and retention, such as orientation programs, International Education Week, student workshops training, and other international programming as requested. Maintain effective working relationships with a wide range of students, faculty and the general public. Other classification-related duties as assigned. Minimum Qualifications: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master's degree in a job-related field may be substituted for one year of professional experience.. Required Qualifications: Working knowledge of the practices, procedures and activities of the program to which assigned. General knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques; and of the principles of individual and group behavior. Ability to interpret and apply program rules and regulations. Use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements. Obtain factual and interpretative information through interviews. Reason logically. Collect, compile, analyze, and evaluate data and make verbal or written presentations based on these data. Advise students individually and in groups on routine matters where required. Recognize multicultural, multisexed and multi-aged value systems and work accordingly. Establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts. Rapidly acquire a general knowledge of the overall operation, functions, and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other programs or service areas Services Office. Preferred Qualifications: Master's degree in a related field. Experience in processing university admissions. Experience in living, working, or studying abroad for three months or longer. Experience in working for an international education department with students. Experience in serving as Designated School Official (DSO). Working knowledge of culture, government, and education in countries outside the U.S.A. Excellent oral and written communication skills in language(s) other than English. Experience with international student recruitment and with CRM systems such as Radius or other related software. Experience tracking student outreach efforts and linking ROI to outreach plans. Knowledge of best practices related to international student recruitment and outreach. Knowledge of and experience with CSUSB and CSU university admissions policies and procedures and Oracle/PeopleSoft. The ability to thrive in a fast-paced and dynamic environment while balancing time-sensitive tasks with attention to detail. Excellent organizational, time management, and attention to detail. Must be able to work independently, take initiative, and follow through on issues. Knowledge of SEVIS and visa policies and procedures. Flexible in working hours (time difference). Demonstrated outstanding customer/student service. Demonstrated interest and/or ability to work in a multicultural/multiethnic environment. Demonstrated experience in developing and conducting presentations. Excellent communication skills with the ability to effectively communicate and present ideas and concepts verbally and in writing to culturally diverse audiences. Experience in interpreting and ensuring compliance with policies and procedures. Demonstrated ability to maintain a high degree of confidentiality. Ability to travel domestically and internationally to support recruitment and program development and implementation. Ability to work additional hours, occasional holidays, and adjust working hours to meet recruitment needs. Compensation and Benefits: Anticipated Hiring Rate: $4,610 - $4,690 Per Month Classification Salary Range: $4,610 - $6,556 Per Month The salary offered will take into account internal equity and experience among other factors. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 14 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Position Information: Work status: Full-time/Exempt/Probationary Academic year schedule: Monday through Friday (8:00 am - 5:00 pm), some evenings/weekends. Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends. The application deadline is May 3, 2024 As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas). Conditions of Employment Background Check Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Mandated Reporter The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. I-9 CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Statement of Commitment to Diversity In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination. California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion Closing Statement: Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact Nora Jean Fernandez, ADA Manager at Nora.Fernandez@csusb.edu Smoking CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/ . Clery Act In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act Advertised: Mar 04 2024 Pacific Standard Time Applications close: May 03 2024 Pacific Daylight Time Closing Date/Time:
Mar 07, 2024
Job Summary: Under general supervision, this position's primary role is to recruit international students. Duties include, but are not limited to, prospective student recruitment, advisement, attending recruitment fairs/activities, organizing meetings with partner universities, and promoting CSUSB programs. Major duties and responsibilities International Student Recruitment Under the general supervision of the Director of International Admissions and Student and Financial Services, serves as the primary staff person to advise and recruit prospective international undergraduate and graduate students to CSUSB. Communicate regularly with prospective students and student leads and provide them with knowledge about CSUSB, admission requirements, application process, immigration requirements, academic majors and programs, student life, and other pertinent information. Represent the University at higher education recruitment fairs/events and meetings hosted domestically and internationally, in-person and virtually. Generate reports on leads, inquiries, applications, enrollments, and immigration on international students utilizing the CRM, SEVIS, and PeopleSoft. Generate and follow up on student leads in order to meet or exceed individual/team recruitment goals. International and domestic travel. Conduct presentations on CSUSB to prospective students, university partners, and agents. Work collaboratively with departments and staff to identify programs of interest to international students; develop relationships with faculty and staff in the graduate programs; collaborate with domestic undergraduate admissions on how to direct international prospects they may meet on the road and provide domestic leads when collected by IA. Engage in approved social media to ensure CSUSB promotion internationally. Create communication pieces for the prospect communication plan in systems such as CRM. Enter all prospect info from all recruitment events/ fairs into the CRM. Implements admit to enrollment strategy that includes virtual and onsite events. Virtual webinars for admitted students preparing for a visa interview and arrival logistics. Develop and implement engagement and yield activities with admitted international students. Recruitment Plan Development The incumbent will work closely with the Director to create and implement international student recruitment and outreach plans that lead to increased applications and enrollments to the University. Analyze and present data on international students' enrollment trends (i.e., open doors). Diversify global regions/markets and programs of interest in recruitment plans. Collaborate closely with academic departments as a part of the recruitment pipeline. Monitor recruitment travel and expenditures to create reports that evaluate recruitment effectiveness. Calculate ROI from targeted outreach events; provide creative and cost-effective ideas to increase innovation in recruitment strategies. Assisting with updating, designing, and developing marketing promotional materials via print and online. Recruitment Partner Relationship Building Maintain and expand student recruitment agent and partner relationships/networks. Communicate timely and accurately with agents and partners (via email, telephone, social media, webinars, and onsite visits) about CSUSB programs, timelines, and admissions requirements. Conduct annual agent training for all existing agents and new agent onboarding training. Conduct onsite agent training when in the country for individual counseling offices and meet with prospective students at these offices. Collaborate with EducationUSA, IDP, Apply Board (and other) counselors in virtual and in-person presentations to students, onsite visits to centers, and campus updates/training to counselors. Institution Relationship Building Maintain and update a list of community colleges and their advisors. Provide university and admission updates to the counselors via digital and onsite communication. Organize and attend community College recruitment events. Maintain and update a list of domestic high schools and their advisors. Provide university and admission updates to the counselors via digital and onsite communication. Organize and attend domestic high school recruitment events targeting the recruitment of international students at those schools. Maintain and update a list of international high schools and their advisor's visa IACAC membership. Provide University and admissions updates to the counselors via digital and onsite communication. Serve as a Designated School Official (DSO) for issuing initial l-20s, transferring l-20s, tracking visa approval rates, etc. Contribute to the collegial, effective, and efficient work environment as a team member. Support and participate in initiatives, projects, and events supporting international student enrollment and retention, such as orientation programs, International Education Week, student workshops training, and other international programming as requested. Maintain effective working relationships with a wide range of students, faculty and the general public. Other classification-related duties as assigned. Minimum Qualifications: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master's degree in a job-related field may be substituted for one year of professional experience.. Required Qualifications: Working knowledge of the practices, procedures and activities of the program to which assigned. General knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques; and of the principles of individual and group behavior. Ability to interpret and apply program rules and regulations. Use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements. Obtain factual and interpretative information through interviews. Reason logically. Collect, compile, analyze, and evaluate data and make verbal or written presentations based on these data. Advise students individually and in groups on routine matters where required. Recognize multicultural, multisexed and multi-aged value systems and work accordingly. Establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts. Rapidly acquire a general knowledge of the overall operation, functions, and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other programs or service areas Services Office. Preferred Qualifications: Master's degree in a related field. Experience in processing university admissions. Experience in living, working, or studying abroad for three months or longer. Experience in working for an international education department with students. Experience in serving as Designated School Official (DSO). Working knowledge of culture, government, and education in countries outside the U.S.A. Excellent oral and written communication skills in language(s) other than English. Experience with international student recruitment and with CRM systems such as Radius or other related software. Experience tracking student outreach efforts and linking ROI to outreach plans. Knowledge of best practices related to international student recruitment and outreach. Knowledge of and experience with CSUSB and CSU university admissions policies and procedures and Oracle/PeopleSoft. The ability to thrive in a fast-paced and dynamic environment while balancing time-sensitive tasks with attention to detail. Excellent organizational, time management, and attention to detail. Must be able to work independently, take initiative, and follow through on issues. Knowledge of SEVIS and visa policies and procedures. Flexible in working hours (time difference). Demonstrated outstanding customer/student service. Demonstrated interest and/or ability to work in a multicultural/multiethnic environment. Demonstrated experience in developing and conducting presentations. Excellent communication skills with the ability to effectively communicate and present ideas and concepts verbally and in writing to culturally diverse audiences. Experience in interpreting and ensuring compliance with policies and procedures. Demonstrated ability to maintain a high degree of confidentiality. Ability to travel domestically and internationally to support recruitment and program development and implementation. Ability to work additional hours, occasional holidays, and adjust working hours to meet recruitment needs. Compensation and Benefits: Anticipated Hiring Rate: $4,610 - $4,690 Per Month Classification Salary Range: $4,610 - $6,556 Per Month The salary offered will take into account internal equity and experience among other factors. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 14 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Position Information: Work status: Full-time/Exempt/Probationary Academic year schedule: Monday through Friday (8:00 am - 5:00 pm), some evenings/weekends. Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends. The application deadline is May 3, 2024 As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas). Conditions of Employment Background Check Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Mandated Reporter The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. I-9 CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Statement of Commitment to Diversity In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination. California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion Closing Statement: Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact Nora Jean Fernandez, ADA Manager at Nora.Fernandez@csusb.edu Smoking CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/ . Clery Act In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act Advertised: Mar 04 2024 Pacific Standard Time Applications close: May 03 2024 Pacific Daylight Time Closing Date/Time:
CSU, Sacramento
6000 J Street, Sacramento, CA 95819, USA
Working Title: Admissions & Exchange Specialist Classification Title: Student Services Professional II Posting Details Priority Application Date (Posting will remain open until filled): Tuesday, February 27, 2024 @ 11:55pm PT Hiring Preference Not Applicable Position Summary Under the general supervision of the Asst. Vice President of International Programs and Global Engagement (IPGE), the International Admissions & Exchange Specialist (Student Services Professional II) assists the International Admissions Coordinator and the IPGE team with international admissions processing of all undergraduate and graduate international student applications; advises and inform students, and the general public of policies and procedures, pertaining to admission and enrollment of international students; evaluation of international academic credentials for special groups and programs processed by IPGE; issues appropriate supporting documents for all newly admitted and continuing international students. The incumbent represents the university at various educational and community programs, events and activities. The International Admissions and Exchange specialist assists the IPGE with the student staff and provides a supportive and meaningful professional experience for student staff. During performing assigned duties, the incumbent interacts with a diverse student population, faculty, staff, and the public to promote the university and its mission. As a team member, the International Admissions and Exchange specialist supports the Asst. Vice President of IPGE in building a strong, cohesive, inclusive, student-centered, high performing team in support of the mission and vision of the organization and making IPGE a welcoming, caring and inclusive place for domestic and international students, faculty and staff. FLSA : Exempt (Not eligible for overtime compensation) Anticipated Hiring Range : $4,610 per month - $5,070 per month CSU Classification Salary Range : $4,610 per month -$6,556 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 1 Recruitment Type : Regular (Probationary) Time Base : Full-Time Pay Plan : 12 months Work Hours : Monday - Friday, 8:00am - 5:00 pm Department Information International Programs & Global Engagement (IPGE) is a home away from home for international students and aspires to provide meaningful and purposeful global opportunities for students working with faculty and staff across the University. The IPGE will be a recognized leader in supporting the University’s mission, vision and values through global engagement. For more information, please visit: https://www.csus.edu/international-programs-global-engagement/ Minimum Qualifications Knowledge and Abilities: Working knowledge of the practices, procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques; and of the principles of individual and group behavior. Ability to interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements; obtain factual and interpretative information through interviews; reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data; advise students individually and in groups on routine matters where required; recognize multicultural, multisexed and multi-aged value systems and work accordingly; establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office. Possession of these knowledge and abilities typically is demonstrated through the Experience requirements below. Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job-related field may be substituted for one year of the professional experience. Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. Required Qualifications 1. Experience advising high school or college students Knowledge/ Skills /Abilities: 2. Strong organizational skills 3. Ability to work with people from diverse backgrounds 4. Strong interpersonal and/or intercultural skills. 5. Strong written & verbal communication skills. 6. Ability to analyze, assess and evaluate a wide variety of situations, including those of a sensitive nature. 7. Ability to perform data entry into computerized records systems. 8. Ability to give informational presentations. 9. Ability to make website updates. 10. Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community. Condition of Employment Ability to successfully pass a background check Preferred Qualifications 11. Experience working with a student information system and other industry-specific 12. Experience in program development including the development of processes and procedures 13. Experience living/studying abroad 14. Knowledge of third-party study abroad programs. 15. Working knowledge of one or more foreign languages 16. Familiarity with California State University, Sacramento admission policies and academic programs, including General Education requirements. Documents Needed to Apply Resume Cover Letter Failure to upload required documentation may result in disqualification. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Feb 13 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title: Admissions & Exchange Specialist Classification Title: Student Services Professional II Posting Details Priority Application Date (Posting will remain open until filled): Tuesday, February 27, 2024 @ 11:55pm PT Hiring Preference Not Applicable Position Summary Under the general supervision of the Asst. Vice President of International Programs and Global Engagement (IPGE), the International Admissions & Exchange Specialist (Student Services Professional II) assists the International Admissions Coordinator and the IPGE team with international admissions processing of all undergraduate and graduate international student applications; advises and inform students, and the general public of policies and procedures, pertaining to admission and enrollment of international students; evaluation of international academic credentials for special groups and programs processed by IPGE; issues appropriate supporting documents for all newly admitted and continuing international students. The incumbent represents the university at various educational and community programs, events and activities. The International Admissions and Exchange specialist assists the IPGE with the student staff and provides a supportive and meaningful professional experience for student staff. During performing assigned duties, the incumbent interacts with a diverse student population, faculty, staff, and the public to promote the university and its mission. As a team member, the International Admissions and Exchange specialist supports the Asst. Vice President of IPGE in building a strong, cohesive, inclusive, student-centered, high performing team in support of the mission and vision of the organization and making IPGE a welcoming, caring and inclusive place for domestic and international students, faculty and staff. FLSA : Exempt (Not eligible for overtime compensation) Anticipated Hiring Range : $4,610 per month - $5,070 per month CSU Classification Salary Range : $4,610 per month -$6,556 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 1 Recruitment Type : Regular (Probationary) Time Base : Full-Time Pay Plan : 12 months Work Hours : Monday - Friday, 8:00am - 5:00 pm Department Information International Programs & Global Engagement (IPGE) is a home away from home for international students and aspires to provide meaningful and purposeful global opportunities for students working with faculty and staff across the University. The IPGE will be a recognized leader in supporting the University’s mission, vision and values through global engagement. For more information, please visit: https://www.csus.edu/international-programs-global-engagement/ Minimum Qualifications Knowledge and Abilities: Working knowledge of the practices, procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques; and of the principles of individual and group behavior. Ability to interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements; obtain factual and interpretative information through interviews; reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data; advise students individually and in groups on routine matters where required; recognize multicultural, multisexed and multi-aged value systems and work accordingly; establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office. Possession of these knowledge and abilities typically is demonstrated through the Experience requirements below. Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job-related field may be substituted for one year of the professional experience. Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. Required Qualifications 1. Experience advising high school or college students Knowledge/ Skills /Abilities: 2. Strong organizational skills 3. Ability to work with people from diverse backgrounds 4. Strong interpersonal and/or intercultural skills. 5. Strong written & verbal communication skills. 6. Ability to analyze, assess and evaluate a wide variety of situations, including those of a sensitive nature. 7. Ability to perform data entry into computerized records systems. 8. Ability to give informational presentations. 9. Ability to make website updates. 10. Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community. Condition of Employment Ability to successfully pass a background check Preferred Qualifications 11. Experience working with a student information system and other industry-specific 12. Experience in program development including the development of processes and procedures 13. Experience living/studying abroad 14. Knowledge of third-party study abroad programs. 15. Working knowledge of one or more foreign languages 16. Familiarity with California State University, Sacramento admission policies and academic programs, including General Education requirements. Documents Needed to Apply Resume Cover Letter Failure to upload required documentation may result in disqualification. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Feb 13 2024 Pacific Standard Time Applications close: Closing Date/Time:
California State Polytechnic University Pomona
3801 West Temple Avenue, Pomona, CA 91768, USA
Type of Appointment : Full-Time, Probationary Collective Bargaining Unit : Academic Professionals of California - Unit 4 Job Classification : SSP IV Anticipated Hiring Amount: $5,732 per month Work Hours : Monday - Friday 8:00am-5:00pm THE DEPARTMENT The Office of Admissions is an organizational unit of the Division of Academic Affairs, which strives for excellence through a student-centered philosophy. The division has adopted a set of values that every Academic Affairs staff member is responsible for promoting. In performing the duties assigned to this position, all staff members are expected to consistently demonstrate attitudes and behaviors that align with these divisional values. The Office of Admissions is responsible for admissions activities for all undergraduate and graduate students, as well as the recruitment activities for international prospective students. The Office is meeting the nonresident goals of the University by promoting the image of the University, its programs, and its uniqueness both domestically and internationally. The Office is also charged with assisting with the setting and meeting of the enrollment goals of the University via strategically reviewing trends, needs, and capacity issues; planning with Deans and senior management; developing relationships with the campus and external communities; providing timely, accurate and comprehensive services to students and the campus throughout the recruitment, admission and enrollment processes. DUTIES AND RESPONSIBILITIES ADMISSIONS COUNSELING LEAD Oversees and leads departmental admission counselors, including, but not limited to, onboarding, training, and scheduling admission counselors, maintaining quality control of counseling services, and providing ongoing training and development of counseling staff and support personnel aiding in front-line services. Explores, determines, implements, tests, and manages new counseling modalities and strategies, including service platforms such as Slate, Ocelot, etc. Analyzes service statistics (telephone, online, CRM platform) to ensure quality control and service/counseling needs are met. Ensures the counseling team stays abreast of current admission policies and requirements while maintaining high-quality service to our constituents. Identifies department and campus community training needs and provides management with an assessment. Develop training plans and schedules and choose the appropriate training methods. Understand the best way to reach our target audience and stay up-to-date on appropriate training methods or activities. Trains staff on how the admissions appeal process works and provides guidance to students on the expected timeline once an appeal has been submitted. This requires providing useful information regarding sensitive issues while maintaining positive customer service relations. Identifies and creates application assistance tools for applicants. Including but not limited to guides, manuals, how-to videos, workshops, etc. Coordinates with the returning student admission counselor and returning student taskforce on policy and practice guidance for the re-enrollment of former CPP students. This requires a strong knowledge of academic and transfer credit policies to ensure proper application guidance and re-admission counseling. Handles escalated student/applicant issues requiring in-depth analysis and cross-departmental (and possibly cross-divisional) coordination. This requires independent decision-making and strong critical thinking skills for proper resolution. Coordination with departments such as University Housing Services, Orientation Services, Office of Student Success, Student Accounts and Cashiering Services, Veterans Resource Center, etc. will be required. Serves as the departmental liaison to on-and off-campus stakeholders, coordinating, developing, and facilitating admission representation at prospective and admitted student events. Designs, coordinates, and implements admission-related activities at major events such as Explore CPP, CPP Open House, Poly Nights, and New Student Orientation. Triages and resolves complex student admission cases, escalating to department management and/or campus partners as needed. Oversees the Western Undergraduate Exchange (WUE) program for entering students. This includes but is not limited to, the advertisement, marketing, and selection of WUE recipients. Provide an annual analysis of program statistics and perform all data entry to ensure appropriate fee assessment. ADMISSION COUNSELING Informs and advises all prospective students and their families on various issues ranging from CSU admissions eligibility to career and major choices and admissions possibilities. Provides comprehensive advising to all prospective students and is knowledgeable about the complexities of international and nonresident educational systems, transcripts, checklists, and course equivalencies. Responsible for emails to students, performing communication audits to ensure accuracy, and formulating new emails that will go out to prospective students. Works with prospective students and high school and community college counselors to help them navigate and use ASSIST (a computerized student-transfer information system that is the official repository of articulation for California’s colleges and universities) and TES (a repository for campus articulation agreements with non-California and California four-year colleges/universities). Provides the most accurate and up-to-date information about student transfer, CalStateApply, and online resources to help students and their families learn about the CSU system, select a CSU campus to attend, and apply for admission. Ensures that student assistants in the Office of Admissions and other students and staff interacting with incoming students are up-to-date on admissions policies and procedures. Evaluate transcripts to determine admissibility and work with the PeopleSoft student information system and OnBase (Cal Poly Pomona’s web-based student academic record database), track records of individuals contacted, and perform follow-up tasks required by the tracking system. Represents the University and the Office of Admissions at counselor conferences and other student engagement events such as new student orientation. Guides prospective students on researching admissions requirements, articulation agreements, and available programs and services. Provides useful information regarding potentially sensitive issues and works to achieve a satisfactory result for prospective students and on and off-campus constituencies. Refers prospective students, off-site school personnel, and community contacts to the appropriate Office when information requests are beyond the scope of the Admissions Counselor. Maintains current knowledge of student services professional practices, counseling theories, enrollment management strategies, enrollment trends for the University and nationally, and admissions policies and procedures from Title 5 of the California Code of Regulation and the CSU Chancellor’s Office. Responsible for programmatic initiatives, serving as the lead for the public information area and para-professional student staff, including development and training. Works closely with external constituents to provide regular admissions training to the groups interacting with prospective students. Conducts workshops and training in areas of Cal State Apply, freshman, transfer, and graduate admissions. Develops training guides and quick reference guides (QRG) that can be grasped by professional and para-professional staff who work in and outside of the Office of Admissions. Provides assistance to the front counter staff and as a backup to the Admission Counselor overseeing front counter services. Provides advisement on admissions procedures/policies and entrance requirements, CPP majors and academic programs, financial assistance, housing, student life, athletic programs, and career opportunities. Maintains a strong working knowledge of requirements and policies related to CSU admissions, impaction, transfer articulation, and language proficiency. Maintains strong knowledge of CSU residency policies, providing general guidance to prospective and admitted students. Assists with determining residency for new and continuing students. Interacts effectively with applicants, students, faculty, staff, administrators and the general public over the telephone, via email, and at the service counter. STUDENT EXCEPTIONS Oversees the allocation and distribution of late application codes and application fee waiver codes, requiring a high degree of responsibility and analysis of, sometimes, highly sensitive information. Possess decision making authority for CSU Application fee waiver appeals based on extenuating financial circumstances and guidelines set forth by the CSU Chancellor’s Office. Ensures appropriate documentation is secured and archived for audit purposes. Determines and manages request process and related communication. Admission Deferments/Appeals/Exceptions: Triages and resolves complex admission, denial, appeal, and exception cases, escalating issues to management when warranted. Provides guidance and counseling to appellants who are challenging admission decisions/actions. Establish and maintain a process for admission application/decision deferments. Ensure appropriate documentation is secured and archived for audit purposes. Provide appropriate counsel to students requesting deferment of their admission. Possesses decision-making authority for admission deferments. Coordinates and processes admission appeals. Including but not limited to establishing an appeal committee, conducting in-depth analysis and evaluation of the cases, rendering appeal decisions, and processing decisions. This requires a high degree of responsibility and confidentiality of often highly sensitive information. Incumbents must possess strong knowledge of admissions through the enrollment business process, admission and enrollment requirements, and CSU policy. Incumbents must maintain equity in decision-making and exercise strong professional judgment. Responsible for the communication of appellant decisions. Coordinates and processes admission exceptions for students otherwise not eligible for admission. Requires a high level of responsibility and confidentiality. Must adhere to CSU Executive Order 962 as prescribed by Sections 40900 and 40901. Serves as a key departmental consultant to campus constituents pursuing admission exceptions, providing support and best practices. DEPARTMENTAL COMMUNICATIONS Responsible for the administration and facilitation of the Office of Admissions's public affairs components. This includes, but is not limited to, overseeing the design, coordination, and implementation of all services provided by our front counter team, including in-person and phone inquiries and counseling appointments. Manages the departmental website, ensuring accuracy, timely updates, and student-centered navigation. Explores enhanced web-based technologies to assist with admission advising services. Manages departmental communication plan. Including but not limited to determining admission communication timelines, maintaining accurate communication content, and determining appropriate communication modality (e.g., email, Billy Chat, telephone campaign, web, social media, etc.) Responsible for ensuring timely responses to email inquiries from students and performing communication audits to ensure accuracy. Formulates new emails that will go out to prospective students, parents, and community personnel. Prepares schedules, updates, and assists the Director and Associate Directors with office communications and the website. Provides timely responses as an appeals committee member and communicates sensitively about admission rescinds. Coordinates all aspects of disseminating appropriate policy changes and eligibility checklists, promoting the campus and its programs. OFFICE OF ADMISSIONS ADMINISTRATIVE SUPPORT Participates in all Office of Admissions, Enrollment Management & Services, and divisional staff development and staff meetings, and attends all major staff events to promote the University. Conducts testing of admission systems and modifications (e.g., Cal State Apply application, Slate information/communication system, etc.) Prepares and utilizes enrollment reports detailing application, admit, enrollment trends, and prospective student inquiry analysis to determine yield strategies. Performs administrative and programmatic duties as assigned. Including but not limited to providing generalist support at the department service desk and telephones. Works extended hours, weekends, and evenings supporting Office of Admissions programs and services. Perform customer service duties and support the front-facing Admissions counter on a rotation/as-needed basis as determined by the Lead Admissions Counselor and operational needs. To ensure compliance and maintain the integrity of applicant and student records, staff members are strictly prohibited from making unauthorized changes without explicit HEERA permission. QUALIFICATIONS Equivalent to graduation from a four-year college or university in a related field plus upper division or graduate course work in counseling techniques, interviewing, and conflict resolution, where such are job-related. The following knowledge and abilities, as well as those listed at lower levels in the Student Services Professional series, are required for appointment to this classification. Thorough knowledge of the policies, procedures, and practices of the program area to which assigned or the ability to quickly acquire such knowledge. General knowledge of the policies, practices, and activities of Student Services programs outside the program to which immediately assigned; general knowledge of the principles, problems, and methods of public administration, including organizational, personnel, and fiscal management; general knowledge of advanced statistical and research methods. Ability to carry out very complex assignments without detailed instructions; advise students individually or in groups on varied and complex matters; determine the appropriate course of action and proper techniques to utilize while engaged with individuals and groups in personal interactions of a sensitive nature; reason logically and analyze and solve organizational and operating problems of one or several program areas; plan, coordinate and initiate actions necessary to implement administrative or group decisions or recommendations; analyze and define complex organizational, policy or procedural problems, collect and evaluate data, draw valid conclusions and project consequences of various alternative courses of action; understand the roles and responsibilities of others and to gauge relationships accordingly by taking into account the variety of the interrelationships, motivations and goals of the members of the organization served; and establish and maintain effective, cooperative and harmonious working relationships in circumstances which involve the denial of requests or the necessity to persuade others to accept a different point of view. Possession of these knowledge and abilities is typically demonstrated through the equivalent to four years of progressively responsible professional student services work experience which includes experience in advising students individually and in groups, and in analysis and resolution of complex student services problems. A master’s degree in Counseling, Clinical Psychology, Social Work or a job-related field may be substituted for one year of professional experience. A doctorate degree and the appropriate internship or clinical training in counseling, guidance or a job-related field may be substituted for two years of the required professional experience for positions with a major responsibility for professional, personal or career counseling. Preferred Qualifications Must have the ability to present and articulate complex requirements and policies concerning admissions; be able to respond to in-person, telephone and electronic inquiries. Working knowledge of the methods and problems of organization and program management; research and interviewing techniques; the principles of individual and group behavior; the ability to rapidly acquire such knowledge of the organization, procedures and activities of the university; the basic principles, practices and major trends of recruitment and admissions. Must have excellent written and oral communication skills; outstanding interpersonal and social skills in dealing with a diverse population; the ability to work independently; to use good judgment, initiative and resourcefulness in planning work assignments; attention to detail and follow-through. Must have proficiency with computers, the internet, word-processing and simple databases. Out of State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU's mission is to prepare educated, responsible individuals to contribute to California's schools, economy, culture, and future. As an agency of the State of California, the CSU's business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. See policy at https://calstate.policystat.com/v2/policy/10899725/latest/. Background Check Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to https://calstate.policystat.com/policy/13813878/latest/ . Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents. Child Abuse/Neglect Reporting Act (CANRA) The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at https://calstate.policystat.com/v2/policy/10927154/latest/. Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf. Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster . CSU Classification This position is part of the CSUEU bargaining unit, the CSU Classification Standards for this position are located on the following site, https://www.calstate.edu/csu-system/careers/compensation/Pages/Classification-Standards.aspx . The CSU Salary Schedule is located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/salary-schedule-documents.aspx . The classification salary range for this position according to the respective skill level is minimum $5,732 and maximum $8,176 per month. Please refer back to the anticipated hiring range for the appropriate salary rate for this particular position. Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu. More information is available at: https://www.cpp.edu/eoda/employee-labor//access-accommodations/index.shtml. EEO Cal Poly Pomona is an Equal Opportunity Employer. The University subscribes to the pay transparency nondiscrimination provision and all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and covered veteran status. More information is available at: https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf and at https://www.cpp.edu/eoda/employee-labor/documents/aa-eeo-doc/policy-statement_2022-aap-for-california-state-polytechnic-university-pomona_confidential_20220127.pdf . Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page. Advertised: Mar 14 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 15, 2024
Type of Appointment : Full-Time, Probationary Collective Bargaining Unit : Academic Professionals of California - Unit 4 Job Classification : SSP IV Anticipated Hiring Amount: $5,732 per month Work Hours : Monday - Friday 8:00am-5:00pm THE DEPARTMENT The Office of Admissions is an organizational unit of the Division of Academic Affairs, which strives for excellence through a student-centered philosophy. The division has adopted a set of values that every Academic Affairs staff member is responsible for promoting. In performing the duties assigned to this position, all staff members are expected to consistently demonstrate attitudes and behaviors that align with these divisional values. The Office of Admissions is responsible for admissions activities for all undergraduate and graduate students, as well as the recruitment activities for international prospective students. The Office is meeting the nonresident goals of the University by promoting the image of the University, its programs, and its uniqueness both domestically and internationally. The Office is also charged with assisting with the setting and meeting of the enrollment goals of the University via strategically reviewing trends, needs, and capacity issues; planning with Deans and senior management; developing relationships with the campus and external communities; providing timely, accurate and comprehensive services to students and the campus throughout the recruitment, admission and enrollment processes. DUTIES AND RESPONSIBILITIES ADMISSIONS COUNSELING LEAD Oversees and leads departmental admission counselors, including, but not limited to, onboarding, training, and scheduling admission counselors, maintaining quality control of counseling services, and providing ongoing training and development of counseling staff and support personnel aiding in front-line services. Explores, determines, implements, tests, and manages new counseling modalities and strategies, including service platforms such as Slate, Ocelot, etc. Analyzes service statistics (telephone, online, CRM platform) to ensure quality control and service/counseling needs are met. Ensures the counseling team stays abreast of current admission policies and requirements while maintaining high-quality service to our constituents. Identifies department and campus community training needs and provides management with an assessment. Develop training plans and schedules and choose the appropriate training methods. Understand the best way to reach our target audience and stay up-to-date on appropriate training methods or activities. Trains staff on how the admissions appeal process works and provides guidance to students on the expected timeline once an appeal has been submitted. This requires providing useful information regarding sensitive issues while maintaining positive customer service relations. Identifies and creates application assistance tools for applicants. Including but not limited to guides, manuals, how-to videos, workshops, etc. Coordinates with the returning student admission counselor and returning student taskforce on policy and practice guidance for the re-enrollment of former CPP students. This requires a strong knowledge of academic and transfer credit policies to ensure proper application guidance and re-admission counseling. Handles escalated student/applicant issues requiring in-depth analysis and cross-departmental (and possibly cross-divisional) coordination. This requires independent decision-making and strong critical thinking skills for proper resolution. Coordination with departments such as University Housing Services, Orientation Services, Office of Student Success, Student Accounts and Cashiering Services, Veterans Resource Center, etc. will be required. Serves as the departmental liaison to on-and off-campus stakeholders, coordinating, developing, and facilitating admission representation at prospective and admitted student events. Designs, coordinates, and implements admission-related activities at major events such as Explore CPP, CPP Open House, Poly Nights, and New Student Orientation. Triages and resolves complex student admission cases, escalating to department management and/or campus partners as needed. Oversees the Western Undergraduate Exchange (WUE) program for entering students. This includes but is not limited to, the advertisement, marketing, and selection of WUE recipients. Provide an annual analysis of program statistics and perform all data entry to ensure appropriate fee assessment. ADMISSION COUNSELING Informs and advises all prospective students and their families on various issues ranging from CSU admissions eligibility to career and major choices and admissions possibilities. Provides comprehensive advising to all prospective students and is knowledgeable about the complexities of international and nonresident educational systems, transcripts, checklists, and course equivalencies. Responsible for emails to students, performing communication audits to ensure accuracy, and formulating new emails that will go out to prospective students. Works with prospective students and high school and community college counselors to help them navigate and use ASSIST (a computerized student-transfer information system that is the official repository of articulation for California’s colleges and universities) and TES (a repository for campus articulation agreements with non-California and California four-year colleges/universities). Provides the most accurate and up-to-date information about student transfer, CalStateApply, and online resources to help students and their families learn about the CSU system, select a CSU campus to attend, and apply for admission. Ensures that student assistants in the Office of Admissions and other students and staff interacting with incoming students are up-to-date on admissions policies and procedures. Evaluate transcripts to determine admissibility and work with the PeopleSoft student information system and OnBase (Cal Poly Pomona’s web-based student academic record database), track records of individuals contacted, and perform follow-up tasks required by the tracking system. Represents the University and the Office of Admissions at counselor conferences and other student engagement events such as new student orientation. Guides prospective students on researching admissions requirements, articulation agreements, and available programs and services. Provides useful information regarding potentially sensitive issues and works to achieve a satisfactory result for prospective students and on and off-campus constituencies. Refers prospective students, off-site school personnel, and community contacts to the appropriate Office when information requests are beyond the scope of the Admissions Counselor. Maintains current knowledge of student services professional practices, counseling theories, enrollment management strategies, enrollment trends for the University and nationally, and admissions policies and procedures from Title 5 of the California Code of Regulation and the CSU Chancellor’s Office. Responsible for programmatic initiatives, serving as the lead for the public information area and para-professional student staff, including development and training. Works closely with external constituents to provide regular admissions training to the groups interacting with prospective students. Conducts workshops and training in areas of Cal State Apply, freshman, transfer, and graduate admissions. Develops training guides and quick reference guides (QRG) that can be grasped by professional and para-professional staff who work in and outside of the Office of Admissions. Provides assistance to the front counter staff and as a backup to the Admission Counselor overseeing front counter services. Provides advisement on admissions procedures/policies and entrance requirements, CPP majors and academic programs, financial assistance, housing, student life, athletic programs, and career opportunities. Maintains a strong working knowledge of requirements and policies related to CSU admissions, impaction, transfer articulation, and language proficiency. Maintains strong knowledge of CSU residency policies, providing general guidance to prospective and admitted students. Assists with determining residency for new and continuing students. Interacts effectively with applicants, students, faculty, staff, administrators and the general public over the telephone, via email, and at the service counter. STUDENT EXCEPTIONS Oversees the allocation and distribution of late application codes and application fee waiver codes, requiring a high degree of responsibility and analysis of, sometimes, highly sensitive information. Possess decision making authority for CSU Application fee waiver appeals based on extenuating financial circumstances and guidelines set forth by the CSU Chancellor’s Office. Ensures appropriate documentation is secured and archived for audit purposes. Determines and manages request process and related communication. Admission Deferments/Appeals/Exceptions: Triages and resolves complex admission, denial, appeal, and exception cases, escalating issues to management when warranted. Provides guidance and counseling to appellants who are challenging admission decisions/actions. Establish and maintain a process for admission application/decision deferments. Ensure appropriate documentation is secured and archived for audit purposes. Provide appropriate counsel to students requesting deferment of their admission. Possesses decision-making authority for admission deferments. Coordinates and processes admission appeals. Including but not limited to establishing an appeal committee, conducting in-depth analysis and evaluation of the cases, rendering appeal decisions, and processing decisions. This requires a high degree of responsibility and confidentiality of often highly sensitive information. Incumbents must possess strong knowledge of admissions through the enrollment business process, admission and enrollment requirements, and CSU policy. Incumbents must maintain equity in decision-making and exercise strong professional judgment. Responsible for the communication of appellant decisions. Coordinates and processes admission exceptions for students otherwise not eligible for admission. Requires a high level of responsibility and confidentiality. Must adhere to CSU Executive Order 962 as prescribed by Sections 40900 and 40901. Serves as a key departmental consultant to campus constituents pursuing admission exceptions, providing support and best practices. DEPARTMENTAL COMMUNICATIONS Responsible for the administration and facilitation of the Office of Admissions's public affairs components. This includes, but is not limited to, overseeing the design, coordination, and implementation of all services provided by our front counter team, including in-person and phone inquiries and counseling appointments. Manages the departmental website, ensuring accuracy, timely updates, and student-centered navigation. Explores enhanced web-based technologies to assist with admission advising services. Manages departmental communication plan. Including but not limited to determining admission communication timelines, maintaining accurate communication content, and determining appropriate communication modality (e.g., email, Billy Chat, telephone campaign, web, social media, etc.) Responsible for ensuring timely responses to email inquiries from students and performing communication audits to ensure accuracy. Formulates new emails that will go out to prospective students, parents, and community personnel. Prepares schedules, updates, and assists the Director and Associate Directors with office communications and the website. Provides timely responses as an appeals committee member and communicates sensitively about admission rescinds. Coordinates all aspects of disseminating appropriate policy changes and eligibility checklists, promoting the campus and its programs. OFFICE OF ADMISSIONS ADMINISTRATIVE SUPPORT Participates in all Office of Admissions, Enrollment Management & Services, and divisional staff development and staff meetings, and attends all major staff events to promote the University. Conducts testing of admission systems and modifications (e.g., Cal State Apply application, Slate information/communication system, etc.) Prepares and utilizes enrollment reports detailing application, admit, enrollment trends, and prospective student inquiry analysis to determine yield strategies. Performs administrative and programmatic duties as assigned. Including but not limited to providing generalist support at the department service desk and telephones. Works extended hours, weekends, and evenings supporting Office of Admissions programs and services. Perform customer service duties and support the front-facing Admissions counter on a rotation/as-needed basis as determined by the Lead Admissions Counselor and operational needs. To ensure compliance and maintain the integrity of applicant and student records, staff members are strictly prohibited from making unauthorized changes without explicit HEERA permission. QUALIFICATIONS Equivalent to graduation from a four-year college or university in a related field plus upper division or graduate course work in counseling techniques, interviewing, and conflict resolution, where such are job-related. The following knowledge and abilities, as well as those listed at lower levels in the Student Services Professional series, are required for appointment to this classification. Thorough knowledge of the policies, procedures, and practices of the program area to which assigned or the ability to quickly acquire such knowledge. General knowledge of the policies, practices, and activities of Student Services programs outside the program to which immediately assigned; general knowledge of the principles, problems, and methods of public administration, including organizational, personnel, and fiscal management; general knowledge of advanced statistical and research methods. Ability to carry out very complex assignments without detailed instructions; advise students individually or in groups on varied and complex matters; determine the appropriate course of action and proper techniques to utilize while engaged with individuals and groups in personal interactions of a sensitive nature; reason logically and analyze and solve organizational and operating problems of one or several program areas; plan, coordinate and initiate actions necessary to implement administrative or group decisions or recommendations; analyze and define complex organizational, policy or procedural problems, collect and evaluate data, draw valid conclusions and project consequences of various alternative courses of action; understand the roles and responsibilities of others and to gauge relationships accordingly by taking into account the variety of the interrelationships, motivations and goals of the members of the organization served; and establish and maintain effective, cooperative and harmonious working relationships in circumstances which involve the denial of requests or the necessity to persuade others to accept a different point of view. Possession of these knowledge and abilities is typically demonstrated through the equivalent to four years of progressively responsible professional student services work experience which includes experience in advising students individually and in groups, and in analysis and resolution of complex student services problems. A master’s degree in Counseling, Clinical Psychology, Social Work or a job-related field may be substituted for one year of professional experience. A doctorate degree and the appropriate internship or clinical training in counseling, guidance or a job-related field may be substituted for two years of the required professional experience for positions with a major responsibility for professional, personal or career counseling. Preferred Qualifications Must have the ability to present and articulate complex requirements and policies concerning admissions; be able to respond to in-person, telephone and electronic inquiries. Working knowledge of the methods and problems of organization and program management; research and interviewing techniques; the principles of individual and group behavior; the ability to rapidly acquire such knowledge of the organization, procedures and activities of the university; the basic principles, practices and major trends of recruitment and admissions. Must have excellent written and oral communication skills; outstanding interpersonal and social skills in dealing with a diverse population; the ability to work independently; to use good judgment, initiative and resourcefulness in planning work assignments; attention to detail and follow-through. Must have proficiency with computers, the internet, word-processing and simple databases. Out of State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU's mission is to prepare educated, responsible individuals to contribute to California's schools, economy, culture, and future. As an agency of the State of California, the CSU's business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. See policy at https://calstate.policystat.com/v2/policy/10899725/latest/. Background Check Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to https://calstate.policystat.com/policy/13813878/latest/ . Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents. Child Abuse/Neglect Reporting Act (CANRA) The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at https://calstate.policystat.com/v2/policy/10927154/latest/. Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf. Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster . CSU Classification This position is part of the CSUEU bargaining unit, the CSU Classification Standards for this position are located on the following site, https://www.calstate.edu/csu-system/careers/compensation/Pages/Classification-Standards.aspx . The CSU Salary Schedule is located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/salary-schedule-documents.aspx . The classification salary range for this position according to the respective skill level is minimum $5,732 and maximum $8,176 per month. Please refer back to the anticipated hiring range for the appropriate salary rate for this particular position. Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu. More information is available at: https://www.cpp.edu/eoda/employee-labor//access-accommodations/index.shtml. EEO Cal Poly Pomona is an Equal Opportunity Employer. The University subscribes to the pay transparency nondiscrimination provision and all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and covered veteran status. More information is available at: https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf and at https://www.cpp.edu/eoda/employee-labor/documents/aa-eeo-doc/policy-statement_2022-aap-for-california-state-polytechnic-university-pomona_confidential_20220127.pdf . Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page. Advertised: Mar 14 2024 Pacific Daylight Time Applications close: Closing Date/Time:
CSU, Sacramento
6000 J Street, Sacramento, CA 95819, USA
Working Title: International Admissions Coordinator Classification Title: Student Services Professional IV Posting Details Priority Application Date (Posting will remain open until filled): Monday, March 25, 2024 @ 11:55pm PT Hiring Preference Not Applicable Position Summary Under the supervision of the Assistant Vice President of International Programs and Global Engagement (IPGE), the Coordinator of International Admissions (Student Services Professional IV) leads international admissions processing of all undergraduate and graduate international student applications; advises and inform students, staff, faculty, and the general public of policies and procedures, pertaining to admission and enrollment of international students; leads evaluation of international academic credentials for special groups and programs processed by IPGE; issues appropriate supporting documents for all newly admitted and continuing international students. The incumbent actively recruits international students to the university, represents the university at various educational and community programs, events and activities. During the course of performing assigned duties the incumbent interacts with a diverse student population, faculty, staff, and the public to promote the university. The incumbent is a student-centered, strong inclusive, team player who works to build a cohesive, collaborative team supportive of the IPGE’s direction and goals. FLSA : Exempt (Not eligible for overtime compensation) Anticipated Hiring Range : $5,732 per month - $6,343 per month CSU Classification Salary Range : $5,732 per month - $8,176 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 1 Recruitment Type : Regular (Probationary) Time Base : Full-Time Pay Plan : 12 months Work Hours : Monday - Friday; 8am - 5pm Department Information International Programs & Global Engagement (IPGE) is a home away from home for international students and aspires to provide meaningful and purposeful global opportunities for students working with faculty and staff across the University. The IPGE will be a recognized leader in supporting the University’s mission, vision and values through global engagement. For more information, please visit: https://www.csus.edu/international-programs-global-engagement/ Minimum Qualifications Knowledge and Abilities: The following knowledge and abilities as well as those listed at lower levels in the Student Services Professional series are required for appointment to this classification. Thorough knowledge of the policies, procedures and practices of the program area to which assigned or the ability to quickly acquire such knowledge. General knowledge of the policies, practices and activities of Student Services programs outside the program to which immediately assigned; general knowledge of the principles, problems and methods of public administration, including organizational, personnel and fiscal management; general knowledge of advanced statistical and research methods. Ability to carry out very complex assignments without detailed instructions; advise students individually or in groups on varied and complex matters; determine the appropriate course of action and proper techniques to utilize while engaged with individuals and groups in personal interactions of a sensitive nature; reason logically and analyze and solve organizational and operating problems of one or several program areas; plan, coordinate and initiate actions necessary to implement administrative or group decisions or recommendations; analyze and define complex organizational, policy or procedural problems, collect and evaluate data, draw valid conclusions and project consequences of various alternative courses of action; understand the roles and responsibilities of others and to gauge relationships accordingly by taking into account the variety of the interrelationships, motivations and goals of the members of the organization served; and establish and maintain effective, cooperative and harmonious working relationships in circumstances which involve the denial of requests or the necessity to persuade others to accept a different point of view. Possession of these knowledge and abilities is typically demonstrated through the experience requirements below. Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent to four years of progressively responsible professional student services work experience which includes experience in advising students individually and in groups, and in analysis and resolution of complex student services problems. A master's degree in Counseling, Clinical Psychology, Social Work or a job-related field may be substituted for one year of professional experience. A doctorate degree and the appropriate internship or clinical training in counseling, guidance or a job-related field may be substituted for two years of the required professional experience for positions with a major responsibility for professional, personal or career counseling. Education: Equivalent to graduation from a four-year college or university in a related field plus upper division or graduate course work in counseling techniques, interviewing and conflict resolution where such are job related. Required Qualifications Experience: Working in an international student services office Interacting with people in an informational or advising capacity Researching and interpreting policies and procedures and communicating them to others Coordinating varied administrative/clerical tasks, setting priorities and meeting deadlines Problem-solving that involves independent judgement Streamlining admissions processes Integrating technology solutions to admissions processes Providing lead work direction Knowledge, Skills and Abilities: Working knowledge of student administration computing software such as Common Management System (CMS) Working knowledge of international student recruitment Working knowledge of both graduate and undergraduate international admissions Working knowledge of analysis and application of academic regulations and procedures related to international and domestic transfer credit Working knowledge of U.S. and foreign education systems Working knowledge of educational recruiting agencies services Strong interpersonal skills to develop and maintain collaborative working relationships with various constituencies in a diverse environment Ability to be flexible and nimble in adapting to process changes Strong communication skills Ability to use standard office equipment and software programs (i.e. Microsoft Office) Ability to serve as an Alternate Responsible Officer (ARO) and Designated School Official (DSO) Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community Work Schedule Requirements: Ability to work evening and weekend hours as needed Conditions of Employment: Ability to pass a background check Preferred Qualifications Experience working in a community college. International travel experience Working knowledge of U.S. Immigration regulations applicable to F-1 and J-1 visas Documents Needed to Apply Resume Cover Letter Failure to upload required documentation may result in disqualification. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Mar 11 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 11, 2024
Working Title: International Admissions Coordinator Classification Title: Student Services Professional IV Posting Details Priority Application Date (Posting will remain open until filled): Monday, March 25, 2024 @ 11:55pm PT Hiring Preference Not Applicable Position Summary Under the supervision of the Assistant Vice President of International Programs and Global Engagement (IPGE), the Coordinator of International Admissions (Student Services Professional IV) leads international admissions processing of all undergraduate and graduate international student applications; advises and inform students, staff, faculty, and the general public of policies and procedures, pertaining to admission and enrollment of international students; leads evaluation of international academic credentials for special groups and programs processed by IPGE; issues appropriate supporting documents for all newly admitted and continuing international students. The incumbent actively recruits international students to the university, represents the university at various educational and community programs, events and activities. During the course of performing assigned duties the incumbent interacts with a diverse student population, faculty, staff, and the public to promote the university. The incumbent is a student-centered, strong inclusive, team player who works to build a cohesive, collaborative team supportive of the IPGE’s direction and goals. FLSA : Exempt (Not eligible for overtime compensation) Anticipated Hiring Range : $5,732 per month - $6,343 per month CSU Classification Salary Range : $5,732 per month - $8,176 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 1 Recruitment Type : Regular (Probationary) Time Base : Full-Time Pay Plan : 12 months Work Hours : Monday - Friday; 8am - 5pm Department Information International Programs & Global Engagement (IPGE) is a home away from home for international students and aspires to provide meaningful and purposeful global opportunities for students working with faculty and staff across the University. The IPGE will be a recognized leader in supporting the University’s mission, vision and values through global engagement. For more information, please visit: https://www.csus.edu/international-programs-global-engagement/ Minimum Qualifications Knowledge and Abilities: The following knowledge and abilities as well as those listed at lower levels in the Student Services Professional series are required for appointment to this classification. Thorough knowledge of the policies, procedures and practices of the program area to which assigned or the ability to quickly acquire such knowledge. General knowledge of the policies, practices and activities of Student Services programs outside the program to which immediately assigned; general knowledge of the principles, problems and methods of public administration, including organizational, personnel and fiscal management; general knowledge of advanced statistical and research methods. Ability to carry out very complex assignments without detailed instructions; advise students individually or in groups on varied and complex matters; determine the appropriate course of action and proper techniques to utilize while engaged with individuals and groups in personal interactions of a sensitive nature; reason logically and analyze and solve organizational and operating problems of one or several program areas; plan, coordinate and initiate actions necessary to implement administrative or group decisions or recommendations; analyze and define complex organizational, policy or procedural problems, collect and evaluate data, draw valid conclusions and project consequences of various alternative courses of action; understand the roles and responsibilities of others and to gauge relationships accordingly by taking into account the variety of the interrelationships, motivations and goals of the members of the organization served; and establish and maintain effective, cooperative and harmonious working relationships in circumstances which involve the denial of requests or the necessity to persuade others to accept a different point of view. Possession of these knowledge and abilities is typically demonstrated through the experience requirements below. Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent to four years of progressively responsible professional student services work experience which includes experience in advising students individually and in groups, and in analysis and resolution of complex student services problems. A master's degree in Counseling, Clinical Psychology, Social Work or a job-related field may be substituted for one year of professional experience. A doctorate degree and the appropriate internship or clinical training in counseling, guidance or a job-related field may be substituted for two years of the required professional experience for positions with a major responsibility for professional, personal or career counseling. Education: Equivalent to graduation from a four-year college or university in a related field plus upper division or graduate course work in counseling techniques, interviewing and conflict resolution where such are job related. Required Qualifications Experience: Working in an international student services office Interacting with people in an informational or advising capacity Researching and interpreting policies and procedures and communicating them to others Coordinating varied administrative/clerical tasks, setting priorities and meeting deadlines Problem-solving that involves independent judgement Streamlining admissions processes Integrating technology solutions to admissions processes Providing lead work direction Knowledge, Skills and Abilities: Working knowledge of student administration computing software such as Common Management System (CMS) Working knowledge of international student recruitment Working knowledge of both graduate and undergraduate international admissions Working knowledge of analysis and application of academic regulations and procedures related to international and domestic transfer credit Working knowledge of U.S. and foreign education systems Working knowledge of educational recruiting agencies services Strong interpersonal skills to develop and maintain collaborative working relationships with various constituencies in a diverse environment Ability to be flexible and nimble in adapting to process changes Strong communication skills Ability to use standard office equipment and software programs (i.e. Microsoft Office) Ability to serve as an Alternate Responsible Officer (ARO) and Designated School Official (DSO) Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community Work Schedule Requirements: Ability to work evening and weekend hours as needed Conditions of Employment: Ability to pass a background check Preferred Qualifications Experience working in a community college. International travel experience Working knowledge of U.S. Immigration regulations applicable to F-1 and J-1 visas Documents Needed to Apply Resume Cover Letter Failure to upload required documentation may result in disqualification. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Mar 11 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) Fresno
5241 N Maple Ave, Fresno, CA 93740, USA
CalStateTEACH Admissions Analyst (Administrative Analyst/Specialist - Non-Exempt) Compensation and Benefits Anticipated Hiring Salary Range: $3,694 - $4,000 per month Full CSU Classification Salary Range: $3,694 - $7,131 per month This is a full-time (equivalent to 40 hours per week), probationary, non-exempt position. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Job Summary Under the general supervision of the Regional Director of CalStateTEACH in the Kremen School of Education and Human Development, the candidate will serve as the CalStateTEACH Admissions Analyst and is responsible for the full scope of the admission process, including, but not limited to the coordination, technical support, and monitoring of candidates through completion of their credential program along with verification of compliance with University policies and procedural requirements. The incumbent works independently and communicates with students regarding admission requirements for credential admission, in coordination with the university admissions office. Processing of admissions applications for credential students is conducted in accordance with California State University admission policies and Title 5 of the State of California Code of Regulations. Key Qualifications Data entry experience in a complex student data system. Proficient in use of office software packages (Microsoft Office; Word, Excel), computer (PC or Macintosh) and a web-based data management system. Thorough knowledge of English grammar, punctuation and spelling, and ability to communicate clearly both orally and in writing. Excellent interpersonal skills at all levels with the ability to work as part of a team and contribute to collegial environment. Ability to: Learn and interpret a wide variety of complex policies and procedures and support the mission of the department, school, and university related to program admission. Understand higher education grading systems and applicable CSU Board of Trustee regulations. Establish and maintain effective working relationships within and outside the work group and serve as a liaison for the unit to other academic departments. Understand and abide with the Family Education Rights and Privacy Act (FERPA) and State of California policy regarding the confidentiality of records. Communicate with students regarding admission and respond to inquiries from campus academic advisors. Independently coordinate routine work assignments and projects including handling multiple priorities. Adjust priorities and be responsive to short-notice requests. Work in a fast-paced environment; promote teamwork and collegiality. Provide admission recommendation, exercise sound judgment, discretion, confidentiality and meet production expectations with minimal supervision. Direct, train, and coordinate student assistants in special projects. Draft and compose correspondence and standard reports. Work with students, faculty, staff and the general public from diverse ethnic, cultural, and socioeconomic backgrounds. To view the full list of qualifications and job responsibilities, please click the Position Description button above. Education and Experience Bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Three years of office administrative assistant experience and/or equivalent training and administrative work experience. Documented experience working in a complex operation that utilizes workflow system for management of records including data and statistics. Preferred Knowledge, Skills, and Abilities: Master’s degree in a related field. Advanced knowledge of Excel or other spreadsheet software. Experience with Google email or other web-based emailing systems. Managing education documents in admissions or academic records office. Evaluating transcripts and/or admission applications in a complex workflow environment. Teacher credential program admission requirements adhering to the California Commission on Teacher Credentialing standards. Data entry in a campus-based administrative database. Department Summary We are committed to preparing education professionals to make a positive difference in the Central Valley and effectively demonstrate leadership in a culturally and linguistically diverse society. Deadline & Application Instructions Applications received by March 26, 2024 will be given full consideration by the search committee. Applications received after that date will be forwarded at the request of the Hiring Manager and/or search committee. Please click “Apply Now” to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resumé/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references. Fresno State California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe. Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce. Equal Employment Opportunity Information California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Orders 1096 and 1097 prohibit discrimination, harassment, and retaliation on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer. COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Questions may be sent to hr@csufresno.edu . Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" under the California State University's Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter. Fresno State is a tobacco-free, smoke-free and vapor-free campus. Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas) Advertised: Mar 11 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 12, 2024
CalStateTEACH Admissions Analyst (Administrative Analyst/Specialist - Non-Exempt) Compensation and Benefits Anticipated Hiring Salary Range: $3,694 - $4,000 per month Full CSU Classification Salary Range: $3,694 - $7,131 per month This is a full-time (equivalent to 40 hours per week), probationary, non-exempt position. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Job Summary Under the general supervision of the Regional Director of CalStateTEACH in the Kremen School of Education and Human Development, the candidate will serve as the CalStateTEACH Admissions Analyst and is responsible for the full scope of the admission process, including, but not limited to the coordination, technical support, and monitoring of candidates through completion of their credential program along with verification of compliance with University policies and procedural requirements. The incumbent works independently and communicates with students regarding admission requirements for credential admission, in coordination with the university admissions office. Processing of admissions applications for credential students is conducted in accordance with California State University admission policies and Title 5 of the State of California Code of Regulations. Key Qualifications Data entry experience in a complex student data system. Proficient in use of office software packages (Microsoft Office; Word, Excel), computer (PC or Macintosh) and a web-based data management system. Thorough knowledge of English grammar, punctuation and spelling, and ability to communicate clearly both orally and in writing. Excellent interpersonal skills at all levels with the ability to work as part of a team and contribute to collegial environment. Ability to: Learn and interpret a wide variety of complex policies and procedures and support the mission of the department, school, and university related to program admission. Understand higher education grading systems and applicable CSU Board of Trustee regulations. Establish and maintain effective working relationships within and outside the work group and serve as a liaison for the unit to other academic departments. Understand and abide with the Family Education Rights and Privacy Act (FERPA) and State of California policy regarding the confidentiality of records. Communicate with students regarding admission and respond to inquiries from campus academic advisors. Independently coordinate routine work assignments and projects including handling multiple priorities. Adjust priorities and be responsive to short-notice requests. Work in a fast-paced environment; promote teamwork and collegiality. Provide admission recommendation, exercise sound judgment, discretion, confidentiality and meet production expectations with minimal supervision. Direct, train, and coordinate student assistants in special projects. Draft and compose correspondence and standard reports. Work with students, faculty, staff and the general public from diverse ethnic, cultural, and socioeconomic backgrounds. To view the full list of qualifications and job responsibilities, please click the Position Description button above. Education and Experience Bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Three years of office administrative assistant experience and/or equivalent training and administrative work experience. Documented experience working in a complex operation that utilizes workflow system for management of records including data and statistics. Preferred Knowledge, Skills, and Abilities: Master’s degree in a related field. Advanced knowledge of Excel or other spreadsheet software. Experience with Google email or other web-based emailing systems. Managing education documents in admissions or academic records office. Evaluating transcripts and/or admission applications in a complex workflow environment. Teacher credential program admission requirements adhering to the California Commission on Teacher Credentialing standards. Data entry in a campus-based administrative database. Department Summary We are committed to preparing education professionals to make a positive difference in the Central Valley and effectively demonstrate leadership in a culturally and linguistically diverse society. Deadline & Application Instructions Applications received by March 26, 2024 will be given full consideration by the search committee. Applications received after that date will be forwarded at the request of the Hiring Manager and/or search committee. Please click “Apply Now” to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resumé/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references. Fresno State California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe. Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce. Equal Employment Opportunity Information California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Orders 1096 and 1097 prohibit discrimination, harassment, and retaliation on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer. COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Questions may be sent to hr@csufresno.edu . Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" under the California State University's Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter. Fresno State is a tobacco-free, smoke-free and vapor-free campus. Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas) Advertised: Mar 11 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Admissions Counselor SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department The Undergraduate Admissions & Recruitment department strives to work directly with students, parents, family and community members to disseminate admissions information and actively recruit a diverse student population to SF State. We are dedicated to creating access to higher education by actively engaging the community and raising awareness about the importance of higher education. We strive to provide services that prepare prospective students for the process of admission and the transition to the university. Appointment Type This is a one-year probationary position. Time Base Full-Time (FTE 1.0) Work Schedule Monday through Friday; from 8:00am to 5:00pm Anticipated Hiring Range $4,935.00 per month ($59,220.00 annually) Salary is commensurate with experience. Position Summary Reporting to the Senior Associate Director, the Admissions Counselor coordinates admissions and enrollment processes for domestic students in compliance with Title 5 standards, California State University (CSU), and San Francisco State University (SFSU) admissions and enrollment policies including advising, counseling and guidance regarding the undergraduate admissions process to prospective applicants, undergraduate applicants, and returning SFSU students. Incumbents accomplish their work through the use of admissions technology applications and manual admissions process review. Position Information Admissions Processing Coordinate and conduct the review of new undergraduate applicants according to Title V, CSU, and specific campus policies. Assess and interpret self-reported applicant information and academic records for determination of eligibility for admission. Monitor and update Campus Solutions (CS) based student records. Verify admitted applicants eligibility for enrollment. Determine eligibility for waivers of application fees. Verify the completion of English and math course work for placement in those subject areas at SF State. Provide admission services to special populations. Support new and existing staff members flexibly covering the work of the unit. Advising Applicants Advise prospective applicants regarding application processing and eligibility requirements. Assist prospective applicants to plan academic programs for transfer to SFSU. Communicate with applicant populations in individual and group settings both on and off campus. Advise students regarding residency policies, including how to establish California residency. Advise new students on enrollment requirements. Advise denied applicants regarding options and alternatives. Articulation of Transfer Course Work Articulate non-system transfer credit for new students for appearance on the Degree Progress Report. Assess Residency for Tuition Purposes Assess initial residency status for tuition purposes for applicants. Review and decide on appeals and changes of residency status for new and continuing students. Assist students in the appeal process to the Office of General Counsel. Other Duties as Assigned Minimum Qualifications Knowledge and Abilities : Working knowledge of the practices, procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques; and of the principles of individual and group behavior. Ability to interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements; obtain factual and interpretative information through interviews; reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data; advise students individually and in groups on routine matters where required; recognize multicultural, multi-gender and multi-aged value systems and work accordingly; establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office. Experience : Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job-related field may be substituted for one year of the professional experience. Education : Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. Preferred Qualifications Demonstrated experience providing customer service, including the ability to tailor communications and interactions to the specific individual as required. Ability to interpret academic publications, Title 5, SFSU and CSU policies, and bulletin information. Ability to integrate the use of a variety of technological systems used in the management and evaluation of applications and student data such as search and update CS data (complex student information database). Ability to implement frequent changes/upgrades to procedures for using CS. Ability to utilize complex search methods to retrieve documents in On Base, the optical archive of educational records. Knowledge of how to utilize search functions in the Cal State Apply Control site, the CSU online application system. Experience using Cal State Apply information to evaluate applications and advise applicants. Experience working with the transfer credit database to provide a transfer credit summary for new and continuing students for compliance with CSU and SFSU admissions and graduation requirements. Demonstrated experience with a variety of admissions or enrollment technological systems used in the management and evaluation of applications and student databases. Environmental/Physical/Special May be required to travel to off-campus locations for special activities and attend some evening and weekend activities. Must be able to competently interact with a culturally and ethnically diverse population of students, faculty and staff. Sustained computer use. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Employment Requirement CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Jan 12 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title Admissions Counselor SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department The Undergraduate Admissions & Recruitment department strives to work directly with students, parents, family and community members to disseminate admissions information and actively recruit a diverse student population to SF State. We are dedicated to creating access to higher education by actively engaging the community and raising awareness about the importance of higher education. We strive to provide services that prepare prospective students for the process of admission and the transition to the university. Appointment Type This is a one-year probationary position. Time Base Full-Time (FTE 1.0) Work Schedule Monday through Friday; from 8:00am to 5:00pm Anticipated Hiring Range $4,935.00 per month ($59,220.00 annually) Salary is commensurate with experience. Position Summary Reporting to the Senior Associate Director, the Admissions Counselor coordinates admissions and enrollment processes for domestic students in compliance with Title 5 standards, California State University (CSU), and San Francisco State University (SFSU) admissions and enrollment policies including advising, counseling and guidance regarding the undergraduate admissions process to prospective applicants, undergraduate applicants, and returning SFSU students. Incumbents accomplish their work through the use of admissions technology applications and manual admissions process review. Position Information Admissions Processing Coordinate and conduct the review of new undergraduate applicants according to Title V, CSU, and specific campus policies. Assess and interpret self-reported applicant information and academic records for determination of eligibility for admission. Monitor and update Campus Solutions (CS) based student records. Verify admitted applicants eligibility for enrollment. Determine eligibility for waivers of application fees. Verify the completion of English and math course work for placement in those subject areas at SF State. Provide admission services to special populations. Support new and existing staff members flexibly covering the work of the unit. Advising Applicants Advise prospective applicants regarding application processing and eligibility requirements. Assist prospective applicants to plan academic programs for transfer to SFSU. Communicate with applicant populations in individual and group settings both on and off campus. Advise students regarding residency policies, including how to establish California residency. Advise new students on enrollment requirements. Advise denied applicants regarding options and alternatives. Articulation of Transfer Course Work Articulate non-system transfer credit for new students for appearance on the Degree Progress Report. Assess Residency for Tuition Purposes Assess initial residency status for tuition purposes for applicants. Review and decide on appeals and changes of residency status for new and continuing students. Assist students in the appeal process to the Office of General Counsel. Other Duties as Assigned Minimum Qualifications Knowledge and Abilities : Working knowledge of the practices, procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques; and of the principles of individual and group behavior. Ability to interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements; obtain factual and interpretative information through interviews; reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data; advise students individually and in groups on routine matters where required; recognize multicultural, multi-gender and multi-aged value systems and work accordingly; establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office. Experience : Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job-related field may be substituted for one year of the professional experience. Education : Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. Preferred Qualifications Demonstrated experience providing customer service, including the ability to tailor communications and interactions to the specific individual as required. Ability to interpret academic publications, Title 5, SFSU and CSU policies, and bulletin information. Ability to integrate the use of a variety of technological systems used in the management and evaluation of applications and student data such as search and update CS data (complex student information database). Ability to implement frequent changes/upgrades to procedures for using CS. Ability to utilize complex search methods to retrieve documents in On Base, the optical archive of educational records. Knowledge of how to utilize search functions in the Cal State Apply Control site, the CSU online application system. Experience using Cal State Apply information to evaluate applications and advise applicants. Experience working with the transfer credit database to provide a transfer credit summary for new and continuing students for compliance with CSU and SFSU admissions and graduation requirements. Demonstrated experience with a variety of admissions or enrollment technological systems used in the management and evaluation of applications and student databases. Environmental/Physical/Special May be required to travel to off-campus locations for special activities and attend some evening and weekend activities. Must be able to competently interact with a culturally and ethnically diverse population of students, faculty and staff. Sustained computer use. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Employment Requirement CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Jan 12 2024 Pacific Standard Time Applications close: Closing Date/Time:
Cal State University (CSU) San Jose
1 Washington Street, San Jose, CA 95192, USA
Job Summary The Enrollment Management Department at San Jose State University supports the academic mission of the University and collaboratively works with the campus and external community to enhance student success. The Admissions Communication Counselor performs various functions under the supervision of the Associate Director of Enrollment Management Communication, but works collaboratively with other units in Enrollment Management and Graduate Admissions and Program Evaluations to collect, synthesize, and deliver a variety of interdependent communication messages in support of recruiting, admitting, enrolling and retaining students to the university. The Admissions Communication Counselor performs tasks related to the functional and technical communication cycle from the point of pre-application through enrollment. This position provides accurate and timely information via the phone, email, messaging, social media, and other technology such as chat sessions, chat bot and virtual advising. Working under minimal supervision, the position is responsible for supporting a communication system that attracts, recruits, and enrolls academically qualified, culturally diverse, and socially conscious populations of undergraduate and graduate students. As a representative for San Jose State University, this position maintains a high level of knowledge of requirements, processes, and regulations to facilitate students’ decisions to apply and attend SJSU. The Admissions Communication Counselor will develop and maintain accurate and transparent documentation of the communication process and workflow in order to maintain levels of productivity, quality of counseling. Key Responsibilities Ensures the effective communication process (from recruitment to enrollment) to students and their families, and supports the yield process and activities for admitted students Maintains knowledge of recruitment and admission programs and services. Keeps current and interprets California State University (CSU) policies and procedures and office practices, by participating in training, and working meetings on a regular basis Identifies, maps, and communicates the pre-admission to enrolled student process, addressing questions from students and parents regarding admission and enrollment at San Jose State University Communicates effectively with students regarding their on-line checklist items and their individual status in various SJSU processes. Communication takes place across a variety of media including, but not limited to, phone, email, chat and social media Maintains knowledge of admission policy and procedure. Develops and maintains updated knowledge base of application and admission policies and procedures. Interprets federal, state, and Chancellor’s Office admission eligibility criteria and follows established office practices Assists students by email, live chat and phone (and other forms of media) by answering questions during office hours and additional special hours. Responsible for explaining to students and parents the various documents that may be requested for the application process, including transcripts, test scores and documents related to domestic and international admission processes Attends conferences and seminars regarding CSU admission eligibility criteria and processes Knowledge, Skills & Abilities Must be able to interact with a variety of internal partners from Academic and Student Affairs to the Office of the President, communicating effectively and professionally Must possess excellent customer service and public relations skills Must have knowledge of methods, procedures, practices and activities of the program area Ability to interpret and apply program rules and regulations Ability to maintain confidentiality and appropriately handle sensitive communications with students, parents, employees and external agencies Ability to identify conflict, problem solve, and resolve student problems and concerns in the most efficient manner possible Ability to compose and appropriately format correspondence and reports Ability to use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements Ability to reason logically Ability to advise students individually and in groups on routine matters where required Ability to recognize multicultural, multi-gendered, and multi-aged value systems and work accordingly Knowledge of technology and software applications such as: word processing, spreadsheet, database management, and communication tools Ability to perform accurately in a detail-oriented environment Ability to plan and execute multiple work priorities, organize and plan work and projects Ability to recognize patterns in student inquiries and communicate those patterns to management Ability to prioritize inquiries across media to address time sensitive concerns with greater urgency Ability to identify and resolve student concerns with Enrollment processes and procedures Working knowledge of document types such as transcripts, forms, and test scores Ability to communicate with constituents in a professional and respectful manner Required Qualifications Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field Two (2) years of professional experience in one of the student services program areas or in a related field. A master’s degree in a job-related field may be substituted for one year of professional experience. Preferred Qualifications Bachelor’s Degree Required Experience working with students providing educational advising and counseling services Experience with applying policies and procedures in a higher education environment, preferably in admissions services Experience demonstrating ability to analyze and interpret complex document requirements Experience utilizing PeopleSoft or similar technology systems Excellent written communication skills Compensation Classification: Student Services Professional II Anticipated Hiring Range: $4,610/month - $4,891/month CSU Salary Range: $4,610/month - $6,556/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: January 19, 2024 through February 4, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Jan 19 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Job Summary The Enrollment Management Department at San Jose State University supports the academic mission of the University and collaboratively works with the campus and external community to enhance student success. The Admissions Communication Counselor performs various functions under the supervision of the Associate Director of Enrollment Management Communication, but works collaboratively with other units in Enrollment Management and Graduate Admissions and Program Evaluations to collect, synthesize, and deliver a variety of interdependent communication messages in support of recruiting, admitting, enrolling and retaining students to the university. The Admissions Communication Counselor performs tasks related to the functional and technical communication cycle from the point of pre-application through enrollment. This position provides accurate and timely information via the phone, email, messaging, social media, and other technology such as chat sessions, chat bot and virtual advising. Working under minimal supervision, the position is responsible for supporting a communication system that attracts, recruits, and enrolls academically qualified, culturally diverse, and socially conscious populations of undergraduate and graduate students. As a representative for San Jose State University, this position maintains a high level of knowledge of requirements, processes, and regulations to facilitate students’ decisions to apply and attend SJSU. The Admissions Communication Counselor will develop and maintain accurate and transparent documentation of the communication process and workflow in order to maintain levels of productivity, quality of counseling. Key Responsibilities Ensures the effective communication process (from recruitment to enrollment) to students and their families, and supports the yield process and activities for admitted students Maintains knowledge of recruitment and admission programs and services. Keeps current and interprets California State University (CSU) policies and procedures and office practices, by participating in training, and working meetings on a regular basis Identifies, maps, and communicates the pre-admission to enrolled student process, addressing questions from students and parents regarding admission and enrollment at San Jose State University Communicates effectively with students regarding their on-line checklist items and their individual status in various SJSU processes. Communication takes place across a variety of media including, but not limited to, phone, email, chat and social media Maintains knowledge of admission policy and procedure. Develops and maintains updated knowledge base of application and admission policies and procedures. Interprets federal, state, and Chancellor’s Office admission eligibility criteria and follows established office practices Assists students by email, live chat and phone (and other forms of media) by answering questions during office hours and additional special hours. Responsible for explaining to students and parents the various documents that may be requested for the application process, including transcripts, test scores and documents related to domestic and international admission processes Attends conferences and seminars regarding CSU admission eligibility criteria and processes Knowledge, Skills & Abilities Must be able to interact with a variety of internal partners from Academic and Student Affairs to the Office of the President, communicating effectively and professionally Must possess excellent customer service and public relations skills Must have knowledge of methods, procedures, practices and activities of the program area Ability to interpret and apply program rules and regulations Ability to maintain confidentiality and appropriately handle sensitive communications with students, parents, employees and external agencies Ability to identify conflict, problem solve, and resolve student problems and concerns in the most efficient manner possible Ability to compose and appropriately format correspondence and reports Ability to use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements Ability to reason logically Ability to advise students individually and in groups on routine matters where required Ability to recognize multicultural, multi-gendered, and multi-aged value systems and work accordingly Knowledge of technology and software applications such as: word processing, spreadsheet, database management, and communication tools Ability to perform accurately in a detail-oriented environment Ability to plan and execute multiple work priorities, organize and plan work and projects Ability to recognize patterns in student inquiries and communicate those patterns to management Ability to prioritize inquiries across media to address time sensitive concerns with greater urgency Ability to identify and resolve student concerns with Enrollment processes and procedures Working knowledge of document types such as transcripts, forms, and test scores Ability to communicate with constituents in a professional and respectful manner Required Qualifications Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field Two (2) years of professional experience in one of the student services program areas or in a related field. A master’s degree in a job-related field may be substituted for one year of professional experience. Preferred Qualifications Bachelor’s Degree Required Experience working with students providing educational advising and counseling services Experience with applying policies and procedures in a higher education environment, preferably in admissions services Experience demonstrating ability to analyze and interpret complex document requirements Experience utilizing PeopleSoft or similar technology systems Excellent written communication skills Compensation Classification: Student Services Professional II Anticipated Hiring Range: $4,610/month - $4,891/month CSU Salary Range: $4,610/month - $6,556/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: January 19, 2024 through February 4, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Jan 19 2024 Pacific Standard Time Applications close: Closing Date/Time:
Cal State University (CSU) LA
5151 State University Drive, Los Angeles, CA 90032, USA
Job No: 535808; 02/06/2024 Admissions and Enrollment Specialist Student Services Professional II Extended Education - Enrollment Services Salary Range : $4,610 - $6,556/Monthly (Budgeted Hiring Salary: $4,610/Monthly) Work Schedule : Full-Time, Monday - Friday, 8:00 a.m. to 5:00 p.m.; temporary appointment, expires on or before one-year from date of hire; may be extended, may become permanent; exempt classification. Essential Functions : Under the general direction of the Associate Director of Enrollment Management for the College of Professional and Global Education (PaGE}, the Admissions/Enrollment Specialist will work as part of the Enrollment Management Team to assist and provide administrative support to prospective students with the admissions and enrollment process for the College of PaGE. The incumbent will assist in all areas of the application process to garner completed application files prior to enrollment, including corresponding regularly via phone, virtually, and email with applicants regarding missing application materials, updating applicant files within their specified timeframe ensuring a high level of customer service. Additionally, assists prospects, applicants, and students in understanding and completing matriculation, transfer requirements, admissions, university policies and procedures, registration, deadlines, course planning, and graduation requirements. The incumbent responsibilities also include student advising, participating in advising workshops, engaging in e-advising, assisting with enrolling students in the appropriate PaGE program and/or services, advocating the needs of students, and providing support to the following special programs (Open University and/or Univ 9000). Other duties include participating in college-wide activities such as student orientation, outreach activities, and other PAGE and campus events involving community and educational partners. The Admissions/Enrollment Specialist will keep current with university policies and procedures and provide input during department meetings as requested. Required Qualifications & Experience : Equivalent to graduation from an accredited four-year college or university in one of the behavioral sciences, public or business administration, or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown below may be substituted for the required education on a year-for-year basis. Equivalent of two years of professional experience in one of the student services areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master's degree in a job-related field may be substituted for one year of professional experience. The candidate must demonstrate excellent communication and interpersonal skills, including the ability to communicate by phone and email. Must be able to plan, organize, and prioritize work; develop and maintain database systems; establish and maintain effective working relationships with others; exercise tact, courtesy, alertness, and good judgment when responding to others. Must be able to multi-task, complete assignments in a timely fashion, and work under pressure. Must be computer literate and be proficient in standard word processing and database software including Microsoft Word, Excel, Outlook, and PowerPoint. Must possess excellent organizational skills; excellent written and oral communication skills; and have an understanding of standard office procedures. The incumbent must have a demonstrated interest and/or ability in working in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who may apply for the position. California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Desired Qualifications : Graduate degree from an accredited university. Academic advising experience with lower and upper-division courses. Previous experience working on a college campus. Familiar with GET/PeopleSoft, or other university operating systems. Knowledge of general university policies and procedures. Closing Date : Review of applications will begin on 2/20/2024 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs. Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer. To obtain employment information for the impaired call: TDD Line (323) 343-3670 24-hour Dial-A-Job Line (323) 343-3678 Advertised: Feb 06 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Job No: 535808; 02/06/2024 Admissions and Enrollment Specialist Student Services Professional II Extended Education - Enrollment Services Salary Range : $4,610 - $6,556/Monthly (Budgeted Hiring Salary: $4,610/Monthly) Work Schedule : Full-Time, Monday - Friday, 8:00 a.m. to 5:00 p.m.; temporary appointment, expires on or before one-year from date of hire; may be extended, may become permanent; exempt classification. Essential Functions : Under the general direction of the Associate Director of Enrollment Management for the College of Professional and Global Education (PaGE}, the Admissions/Enrollment Specialist will work as part of the Enrollment Management Team to assist and provide administrative support to prospective students with the admissions and enrollment process for the College of PaGE. The incumbent will assist in all areas of the application process to garner completed application files prior to enrollment, including corresponding regularly via phone, virtually, and email with applicants regarding missing application materials, updating applicant files within their specified timeframe ensuring a high level of customer service. Additionally, assists prospects, applicants, and students in understanding and completing matriculation, transfer requirements, admissions, university policies and procedures, registration, deadlines, course planning, and graduation requirements. The incumbent responsibilities also include student advising, participating in advising workshops, engaging in e-advising, assisting with enrolling students in the appropriate PaGE program and/or services, advocating the needs of students, and providing support to the following special programs (Open University and/or Univ 9000). Other duties include participating in college-wide activities such as student orientation, outreach activities, and other PAGE and campus events involving community and educational partners. The Admissions/Enrollment Specialist will keep current with university policies and procedures and provide input during department meetings as requested. Required Qualifications & Experience : Equivalent to graduation from an accredited four-year college or university in one of the behavioral sciences, public or business administration, or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown below may be substituted for the required education on a year-for-year basis. Equivalent of two years of professional experience in one of the student services areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master's degree in a job-related field may be substituted for one year of professional experience. The candidate must demonstrate excellent communication and interpersonal skills, including the ability to communicate by phone and email. Must be able to plan, organize, and prioritize work; develop and maintain database systems; establish and maintain effective working relationships with others; exercise tact, courtesy, alertness, and good judgment when responding to others. Must be able to multi-task, complete assignments in a timely fashion, and work under pressure. Must be computer literate and be proficient in standard word processing and database software including Microsoft Word, Excel, Outlook, and PowerPoint. Must possess excellent organizational skills; excellent written and oral communication skills; and have an understanding of standard office procedures. The incumbent must have a demonstrated interest and/or ability in working in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who may apply for the position. California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Desired Qualifications : Graduate degree from an accredited university. Academic advising experience with lower and upper-division courses. Previous experience working on a college campus. Familiar with GET/PeopleSoft, or other university operating systems. Knowledge of general university policies and procedures. Closing Date : Review of applications will begin on 2/20/2024 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs. Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer. To obtain employment information for the impaired call: TDD Line (323) 343-3670 24-hour Dial-A-Job Line (323) 343-3678 Advertised: Feb 06 2024 Pacific Standard Time Applications close: Closing Date/Time:
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Undergraduate Recruitment Specialist SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Undergraduate Admissions & Recruitment (UGAR) Appointment Type This is a one-year probationary position. Time Base Full-Time (FTE 1.0) Work Schedule Monday through Friday; from 8:00am to 5:00pm; some nights and weekends Anticipated Hiring Range $4,935.00 per month ($59,220.00 annually) Salary is commensurate with experience. Position Summary Under the direct supervision of the Associate Director of Undergraduate Recruitment, the Undergraduate Recruitment Specialist represents SF State at high school/community college visits, college nights/fairs, and transfer days/fairs as assigned. Incumbent plans visits to schools, schedules and makes presentations, and follow -up visits; identifies potential students, and provides information about higher education generally, and the California State University (CSU) and SF State, specifically; and behaves in a manner that promotes goodwill on behalf of the University. Incumbent recruits, advises, and evaluates admissions requirements for prospective undergraduate students to SF State and the CSU system. The incumbent educates the public (including K-12, Community College, Community Based Organizations, and SF State stakeholders) about admissions requirements, policies, and processes and developing and implementing programs for student recruitment Position Information Outreach & Advising Provide direct pre-admissions assistance and follow-up for students interested in CSU/SF State University. This includes providing workshops, presentations, and conducting individual and group pre- admissions advising sessions, both on and off campus, and preliminary transcript evaluations. Conduct school visitations and attend college fairs, transfer days, and CSU Counselor Conferences providing outreach services and procedural assistance to perspective students. Conduct follow-up visits and plan and implement yield activities in the Spring. Provide training and updates for Community Colleges, K-12, Community Based Organizations, and SF State stakeholders. Support daily outreach work including phone duty, counter duty, presentations and student advising. These activities are conducted in-person and virtually using current technologies. Campus Representation Represent the Office of Undergraduate Admissions & Recruitment of SF State at selected campus, community, and statewide CSU events, outreach activities, counselor meetings/conferences, and other special events. Participate in department and campus committees, programs and projects as assigned. Maintain a thorough and comprehensive knowledge of admissions practices for special populations, programs and services including, but not limited to, the following areas: Admissions, EOP, Veterans, Associate Degree for Transfers (AD-T), Office of International Programs (OIP), Metro Academies, Athletics, AB540/undocumented students, Early Start, New Student Programs, Housing, Financial Aid, Residential Life, Academic Colleges, Majors and Programs, SF State General Education patterns, Alumni, etc. Special Events & Social Media Assist in the planning and implementation of on and off campus special events, including Gator Days, College Fairs, Counselor Conferences and various events where the University engages with prospective students and their parents and counselors. Participate in various virtual student recruitment and outreach campaigns. Percentages noted serve as rough guidelines, and the incumbent needs to demonstrate appropriate flexibility and be prepared to adjust responsibilities on an "as needed" basis in response to changing workplace priorities and constituency demands Other Duties as Assigned Minimum Qualifications Knowledge and Abilities: Working knowledge of the practices, procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques; and of the principles of individual and group behavior. Ability to interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements; obtain factual and interpretative information through interviews; reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data; advise students individually and in groups on routine matters where required; recognize multicultural, multisexed and multi-aged value systems and work accordingly; establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office. Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job-related field may be substituted for one year of the professional experience. Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. Preferred Qualifications Master's degree. Bilingual skills highly desirable. Experience with setting up and conducting virtual meetings using current technologies. Ability to rapidly acquire knowledge of enrollment and student services programs, policies, procedures, and practices, SF State Bulletin, CSU applications, Educational Opportunity Program (EOP) information and supplementary forms, FAFSA (Free Application for Federal Student Aid), and various admissions equity programs targeting underserved students. Ability to acquire and maintain current knowledge of K-12 and higher education issues. Excellent oral and written communication skills. Knowledge of Microsoft Office and other computer and software tools. Environmental/Physical/Special 70% of time is spent off campus at school or community sites when off-campus travel is permitted. Must transport outreach materials to and from site; must load and unload materials weighing up to 50 pounds each. Must sometimes travel by air and stay overnight in hotels when attending outreach functions and professional development events. Ability and willingness to accommodate a flexible work schedule that includes evenings and weekends, providing outreach services to students and community agencies. Required to travel to off-campus locations for special activities or conferences. Must be willing and able to travel distances of 50 miles or more throughout California, including nights and weekends. Must have access to a car with current registration and automobile insurance to travel to school sites, college fairs, and pre-admissions events within California; if no access to a car, must make own transportation arrangements to meet outreach commitments on time. Must adhere to the Family Education Rights and Privacy Act (FERPA) and the California Information Practices Act by maintaining confidentiality of student information. Must be able to competently interact with a culturally and ethnically diverse population of students, faculty and staff Required License/Certifications Must possess a valid California Driver’s License with no more than three moving violations within the last three years. Must complete SF State’s Defensive Driver’s Training program. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Employment Requirement CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu . Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Oct 25 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title Undergraduate Recruitment Specialist SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Undergraduate Admissions & Recruitment (UGAR) Appointment Type This is a one-year probationary position. Time Base Full-Time (FTE 1.0) Work Schedule Monday through Friday; from 8:00am to 5:00pm; some nights and weekends Anticipated Hiring Range $4,935.00 per month ($59,220.00 annually) Salary is commensurate with experience. Position Summary Under the direct supervision of the Associate Director of Undergraduate Recruitment, the Undergraduate Recruitment Specialist represents SF State at high school/community college visits, college nights/fairs, and transfer days/fairs as assigned. Incumbent plans visits to schools, schedules and makes presentations, and follow -up visits; identifies potential students, and provides information about higher education generally, and the California State University (CSU) and SF State, specifically; and behaves in a manner that promotes goodwill on behalf of the University. Incumbent recruits, advises, and evaluates admissions requirements for prospective undergraduate students to SF State and the CSU system. The incumbent educates the public (including K-12, Community College, Community Based Organizations, and SF State stakeholders) about admissions requirements, policies, and processes and developing and implementing programs for student recruitment Position Information Outreach & Advising Provide direct pre-admissions assistance and follow-up for students interested in CSU/SF State University. This includes providing workshops, presentations, and conducting individual and group pre- admissions advising sessions, both on and off campus, and preliminary transcript evaluations. Conduct school visitations and attend college fairs, transfer days, and CSU Counselor Conferences providing outreach services and procedural assistance to perspective students. Conduct follow-up visits and plan and implement yield activities in the Spring. Provide training and updates for Community Colleges, K-12, Community Based Organizations, and SF State stakeholders. Support daily outreach work including phone duty, counter duty, presentations and student advising. These activities are conducted in-person and virtually using current technologies. Campus Representation Represent the Office of Undergraduate Admissions & Recruitment of SF State at selected campus, community, and statewide CSU events, outreach activities, counselor meetings/conferences, and other special events. Participate in department and campus committees, programs and projects as assigned. Maintain a thorough and comprehensive knowledge of admissions practices for special populations, programs and services including, but not limited to, the following areas: Admissions, EOP, Veterans, Associate Degree for Transfers (AD-T), Office of International Programs (OIP), Metro Academies, Athletics, AB540/undocumented students, Early Start, New Student Programs, Housing, Financial Aid, Residential Life, Academic Colleges, Majors and Programs, SF State General Education patterns, Alumni, etc. Special Events & Social Media Assist in the planning and implementation of on and off campus special events, including Gator Days, College Fairs, Counselor Conferences and various events where the University engages with prospective students and their parents and counselors. Participate in various virtual student recruitment and outreach campaigns. Percentages noted serve as rough guidelines, and the incumbent needs to demonstrate appropriate flexibility and be prepared to adjust responsibilities on an "as needed" basis in response to changing workplace priorities and constituency demands Other Duties as Assigned Minimum Qualifications Knowledge and Abilities: Working knowledge of the practices, procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques; and of the principles of individual and group behavior. Ability to interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements; obtain factual and interpretative information through interviews; reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data; advise students individually and in groups on routine matters where required; recognize multicultural, multisexed and multi-aged value systems and work accordingly; establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office. Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job-related field may be substituted for one year of the professional experience. Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. Preferred Qualifications Master's degree. Bilingual skills highly desirable. Experience with setting up and conducting virtual meetings using current technologies. Ability to rapidly acquire knowledge of enrollment and student services programs, policies, procedures, and practices, SF State Bulletin, CSU applications, Educational Opportunity Program (EOP) information and supplementary forms, FAFSA (Free Application for Federal Student Aid), and various admissions equity programs targeting underserved students. Ability to acquire and maintain current knowledge of K-12 and higher education issues. Excellent oral and written communication skills. Knowledge of Microsoft Office and other computer and software tools. Environmental/Physical/Special 70% of time is spent off campus at school or community sites when off-campus travel is permitted. Must transport outreach materials to and from site; must load and unload materials weighing up to 50 pounds each. Must sometimes travel by air and stay overnight in hotels when attending outreach functions and professional development events. Ability and willingness to accommodate a flexible work schedule that includes evenings and weekends, providing outreach services to students and community agencies. Required to travel to off-campus locations for special activities or conferences. Must be willing and able to travel distances of 50 miles or more throughout California, including nights and weekends. Must have access to a car with current registration and automobile insurance to travel to school sites, college fairs, and pre-admissions events within California; if no access to a car, must make own transportation arrangements to meet outreach commitments on time. Must adhere to the Family Education Rights and Privacy Act (FERPA) and the California Information Practices Act by maintaining confidentiality of student information. Must be able to competently interact with a culturally and ethnically diverse population of students, faculty and staff Required License/Certifications Must possess a valid California Driver’s License with no more than three moving violations within the last three years. Must complete SF State’s Defensive Driver’s Training program. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Employment Requirement CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu . Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Oct 25 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Admissions Lead Coordinator SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department School of Nursing in the College of Health & Social Sciences (CHSS Appointment Type This is a one-year probationary position. Time Base Full-Time (FTE 1.0) Work Schedule Monday through Friday; from 8:00am to 5:00pm Anticipated Hiring Range $5,226.00 - $5,501.00 per month ($62,712 to $66,012 annually) Salary is commensurate with experience. Position Summary The incumbent in this position reports to the Director of the School of Nursing Program and is responsible for a wide scope of administrative duties involving personnel/hiring, budget operations, scheduling, communicating with the Board of Registered Nurses (BRN), and the day-to-day office administration. This position is the primary contact in these areas and acts as a liaison for the School of Nursing working with the College Office, ORSP, CEL, Board of Registered Nurses (BRN), College of San Mateo and all other entities on campus and external to campus. The incumbent in this position will work closely with the former AOC to be thoroughly trained in the full scope of this position's responsibilities. Position Information Admissions Leadership, Management and Evaluation Reporting to the School of Nursing Director under minimal supervision, the incumbent will: Manage admissions operations for nursing programs by proving leadership to temporary staff and assistants including oversight for regarding admissions to better respond to prospective students, and processing, screening, and reviewing applications for the Nursing Admission Committee. Collaborate with the Nursing Admissions Committee to develop application materials; troubleshoot and resolve applicant grievances, forwarding to Committee Chair as appropriate. Communicate with relevant offices within the university (including Registrar, CHSS Student Resource Center, Division of Graduate Studies, Office of Undergraduate Admissions, etc.) to help ensure admissions functions effectively and students receive necessary information on and are aware of services. Communicate effectively with management, students, faculty, and other School of Nursing stakeholders in both oral and written forms. - Provide leadership and training to temporary staff and assistants regarding answering admissions inquiries and reviewing applications. Outreach/Recruitment and Audience Development The incumbent will offer student services such as: Coordinating Information Sessions and speaking at University events, advising prospective students, campus colleagues and the general public regarding nursing admission requirements, procedures and prerequisite course equivalencies. Offer nursing program and admissions information at area hospitals, community colleges, and university events. Student Services Oversight for organizing and tracking internal student records, facilitating the coordination of student orientation and nursing pinning ceremony. Analyze and compile enrollment data for reporting to the school's accrediting organizations (BRN, AACN). Provide administrative support to nursing students and alumni when they apply for nursing licenses in other states or countries. - Provide administrative support to faculty regarding student enrollment. At All Times Demonstrate behaviors that are in line with the User-Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D). Demonstrate safe practices for oneself, others, and the office environment. Other Duties as Assigned Minimum Qualifications General knowledge of the principles, practices and trends of the Student Services field as well as general knowledge of the General knowledge of the principles, practices and trends of the Student Services field as well as general knowledge of the policies, procedures and practices of the program area to which assigned; general knowledge of individual counseling techniques; general knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of the specific campus to which the position is assigned. Working knowledge of student services programs outside the program to which immediately assigned. Ability to analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student-related matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature; interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action; carry out a variety of professionally complex assignments without detailed instructions; and establish and maintain cooperative working relationships with a variety of individuals. Preferred Qualifications • Ability to determine and address potential barriers, identify required resources, process steps, milestones, and adjust action plans. • Ability to determine and address potential barriers, identify required resources, process steps and milestones, and adjust action plans to improve business process and operational effectiveness when possible. • Working knowledge of Liaison International based or similar software and Campus Solutions. • Remain current with best practices in recruitment and admissions and internal university initiatives through professional development and active participation in committees and university-wide meetings. • Possess knowledge of Title 5 CSU mandates. • Develop and maintain collaborative relationships with academic units and other relevant offices within the university (including Registrar, CHSS Student Resource Center, Division of Graduate Studies, Office of Position Description October 2017 Undergraduate Admissions, etc.) to help ensure admissions functions effectively and students receive necessary information and are aware of services. • Communicate Effectively with management students, faculty, and other School of Nursing stakeholders in both oral and written forms. Core Competencies - embody the following competencies: • Bias toward collaboration and teamwork. • Effective communication across a variety of venues. • Customer/Client Focus with an emphasis in problem solving and resolution. • Personal effectiveness and credibility as demonstrated by Interpersonal and professional confidence. • Diversity and Inclusion. Environment and/or Physical Requirements and/or Special Working Conditions: Complexity and volume of multiple work assignments and short/long term projects in busy office with continual interruptions. Willing to work additional hours to complete projects/assignments to meet critical deadlines. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Employment Requirement CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu . Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Jan 24 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title Admissions Lead Coordinator SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department School of Nursing in the College of Health & Social Sciences (CHSS Appointment Type This is a one-year probationary position. Time Base Full-Time (FTE 1.0) Work Schedule Monday through Friday; from 8:00am to 5:00pm Anticipated Hiring Range $5,226.00 - $5,501.00 per month ($62,712 to $66,012 annually) Salary is commensurate with experience. Position Summary The incumbent in this position reports to the Director of the School of Nursing Program and is responsible for a wide scope of administrative duties involving personnel/hiring, budget operations, scheduling, communicating with the Board of Registered Nurses (BRN), and the day-to-day office administration. This position is the primary contact in these areas and acts as a liaison for the School of Nursing working with the College Office, ORSP, CEL, Board of Registered Nurses (BRN), College of San Mateo and all other entities on campus and external to campus. The incumbent in this position will work closely with the former AOC to be thoroughly trained in the full scope of this position's responsibilities. Position Information Admissions Leadership, Management and Evaluation Reporting to the School of Nursing Director under minimal supervision, the incumbent will: Manage admissions operations for nursing programs by proving leadership to temporary staff and assistants including oversight for regarding admissions to better respond to prospective students, and processing, screening, and reviewing applications for the Nursing Admission Committee. Collaborate with the Nursing Admissions Committee to develop application materials; troubleshoot and resolve applicant grievances, forwarding to Committee Chair as appropriate. Communicate with relevant offices within the university (including Registrar, CHSS Student Resource Center, Division of Graduate Studies, Office of Undergraduate Admissions, etc.) to help ensure admissions functions effectively and students receive necessary information on and are aware of services. Communicate effectively with management, students, faculty, and other School of Nursing stakeholders in both oral and written forms. - Provide leadership and training to temporary staff and assistants regarding answering admissions inquiries and reviewing applications. Outreach/Recruitment and Audience Development The incumbent will offer student services such as: Coordinating Information Sessions and speaking at University events, advising prospective students, campus colleagues and the general public regarding nursing admission requirements, procedures and prerequisite course equivalencies. Offer nursing program and admissions information at area hospitals, community colleges, and university events. Student Services Oversight for organizing and tracking internal student records, facilitating the coordination of student orientation and nursing pinning ceremony. Analyze and compile enrollment data for reporting to the school's accrediting organizations (BRN, AACN). Provide administrative support to nursing students and alumni when they apply for nursing licenses in other states or countries. - Provide administrative support to faculty regarding student enrollment. At All Times Demonstrate behaviors that are in line with the User-Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D). Demonstrate safe practices for oneself, others, and the office environment. Other Duties as Assigned Minimum Qualifications General knowledge of the principles, practices and trends of the Student Services field as well as general knowledge of the General knowledge of the principles, practices and trends of the Student Services field as well as general knowledge of the policies, procedures and practices of the program area to which assigned; general knowledge of individual counseling techniques; general knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of the specific campus to which the position is assigned. Working knowledge of student services programs outside the program to which immediately assigned. Ability to analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student-related matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature; interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action; carry out a variety of professionally complex assignments without detailed instructions; and establish and maintain cooperative working relationships with a variety of individuals. Preferred Qualifications • Ability to determine and address potential barriers, identify required resources, process steps, milestones, and adjust action plans. • Ability to determine and address potential barriers, identify required resources, process steps and milestones, and adjust action plans to improve business process and operational effectiveness when possible. • Working knowledge of Liaison International based or similar software and Campus Solutions. • Remain current with best practices in recruitment and admissions and internal university initiatives through professional development and active participation in committees and university-wide meetings. • Possess knowledge of Title 5 CSU mandates. • Develop and maintain collaborative relationships with academic units and other relevant offices within the university (including Registrar, CHSS Student Resource Center, Division of Graduate Studies, Office of Position Description October 2017 Undergraduate Admissions, etc.) to help ensure admissions functions effectively and students receive necessary information and are aware of services. • Communicate Effectively with management students, faculty, and other School of Nursing stakeholders in both oral and written forms. Core Competencies - embody the following competencies: • Bias toward collaboration and teamwork. • Effective communication across a variety of venues. • Customer/Client Focus with an emphasis in problem solving and resolution. • Personal effectiveness and credibility as demonstrated by Interpersonal and professional confidence. • Diversity and Inclusion. Environment and/or Physical Requirements and/or Special Working Conditions: Complexity and volume of multiple work assignments and short/long term projects in busy office with continual interruptions. Willing to work additional hours to complete projects/assignments to meet critical deadlines. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Employment Requirement CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu . Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Jan 24 2024 Pacific Standard Time Applications close: Closing Date/Time:
Cal State University (CSU) Monterey Bay
100 Campus Center, Seaside, CA 93955, USA
Classification: Administrator III Hours: Full-time / 40 hours per week FLSA: Exempt Anticipated Hiring Salary Range: $9,300 - $9,527 per month* CSU Salary Schedule *CSUMB provides pay scales representing its good faith estimate of what the university reasonably expects to pay for this position. The pay offered to a selected candidate will be determined on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, and CSU systemwide pay for comparable jobs. Priority Screening Date: March 27, 2024 Recruitment Status: Open Until Filled ABOUT CSUMB Powered by an inspiring Founding Vision Statement , California State University, Monterey Bay (CSUMB) is a mid-sized comprehensive baccalaureate and masters granting university whose staff and faculty help transform student lives with a focus on student success and engagement through experiential learning, service learning in its regional community, and the promotion of multicultural and global perspectives on and beyond campus. With a vibrant, diverse student body of over 7,400 students. CSUMB is both a Minority Serving Institution (MSI) and a Hispanic Serving Institution (HSI). The university’s Strategic Plan prioritizes inclusive excellence through recruiting and investing in the development of a diverse body of faculty, staff, and administrators. CSUMB’s sustainability initiative is to be carbon neutral by 2030. The university’s faculty and staff, many of whom live in the East Campus housing development, appreciate living and working so close to the shores of the beautiful Monterey Bay. As one of the 23 campuses in the California State University (CSU) system, CSUMB offers excellent benefits, including access to below-market-rate campus housing and competitive salaries for faculty and staff. PURPOSE : Reporting directly to the Vice President for Student Affairs and Enrollment Services, the Director of Admissions and Recruitment manages and evaluates programs, personnel, and budget for the Admissions Office. The Director establishes working partnerships with campus and off-campus community members to ensure the university meets its enrollment goals and objectives. The Director is expected to utilize the principles of data driven decision making and is responsible for identifying, developing and implementing strategies that result in quantifiable and measurable outcomes. This requires significant planning for, and management of, the undergraduate recruitment and admission funnel to ensure enrollment is within externally designed and sometimes changing targets. The Director ensures the University initiatives, goals, and priorities are reflected in the outreach message and admissions work of the department. The Director also works closely with a variety of academic and administrative units to advance an integrated and comprehensive institutional enrollment management strategy for undergraduate freshman and transfer students. ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following : Directly oversees undergraduate recruitment programs, to include the following duties: Oversees development and implementation of annual and long-range recruitment plans. Develops University enrollment goals and projections in consultation with the Vice President for Student Affairs, President's Cabinet and Academic Deans. Maintains and implements working knowledge of current trends and best practices in undergraduate recruitment. Oversees campus visitation programs for prospective students, parents, and high school and community college counselors. Maintains effective relationships with high schools and community colleges that facilitate student transitions. Develops marketing strategies in consultation with appropriate campus constituents. Directly oversees undergraduate and graduate admission application processing, to include the following duties: Oversees the development and implementation of procedures that ensure timely processing of admission applications. Reviews admission policy for appropriateness to University goals, recruitment, and efficient application processing. Recommends policy changes to appropriate decision-making groups. Coordinates processing of applications for specific student groups with appropriate University departments, e.g., academic units, the Graduate School, the Educational Opportunities Program, the Office of International Education, and Intercollegiate Athletics. Directly oversees the Office of Admissions to include the following duties: Oversees the hiring, evaluation, and training of office staff. Maintains an active staff development program that emphasizes continuous improvement and customer service. Manages the office budget. Represents the office on appropriate University committees and affiliated organizations including: Undergraduate Admissions Committee (ex-officio), Graduate Admissions Committee (ex-officio), and Alumni Association. Maintains an active role with appropriate professional organizations. Other Functions : Perform other job-related duties and special projects as assigned. KNOWLEDGE, SKILLS AND ABILITIES: Thorough knowledge of: personnel and fiscal management methods and practices; federal, state, and CSU Admissions and Records laws, regulations, and policies; public relations skills for both in-house and public contacts; good writing and verbal communication skills; knowledge of group dynamics and discussion techniques. A clear understanding of all aspects of recruitment, admissions, and records functions on a university campus, and knowledge of computer applications for admissions, and records. Experience in planning, developing, and utilizing information and web-based applications. Experience in preparing analytical and technical reports. Knowledge of sound personnel practices and procedures. Demonstrated working knowledge of information and communications technologies in recruitment, admissions, records, and management. Ability to : plan, organize, and direct others in the formation of program and policy in the operation of the various activities of admissions and evaluations. Demonstrated ability to provide leadership and management skills, and the ability to communicate effectively, both verbally and in writing. Ability to deliver student-oriented services on a campus with a diverse student body, faculty, and staff. Proven ability to manage a service-oriented office environment and create cooperative working relationships both internally and externally. Effectiveness in working with individuals from diverse ethnic, cultural, and socio-economic backgrounds. Strong problem solving and conflict resolution skills. MINIMUM QUALIFICATIONS : Equivalent to graduation from a four-year college or university with a degree in a related field (i.e. Business, Public Administration, HR, Higher Education, etc.). Five to seven years of progressively responsible experience relevant to the job responsibilities. Three years of supervisory and/or related management experience. PREFERRED QUALIFICATIONS/DESIRABLE EXPERIENCE: Master’s degree in a related field and Experience in a University setting. Proficient in the use of online student information systems, preferably PeopleSoft. Experience as a supervisor in a high-volume, multi-functional customer service environment, and demonstrable commitment to student success in a public higher education preferred. Experience with PeopleSoft and OnBase. Technical fluency with Oracle/PeopleSoft, CSU Common Management System or equivalent student information system; Microsoft Office Professional Suite, and Google mail and calendaring programs. SPECIAL CONDITIONS OF EMPLOYMENT & POSITION DESIGNATIONS : All offers of employment are contingent upon the successful completion of a background check (including a criminal records check). The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position will have a duty to report to the Campus Title IX Officer information pertaining to victims of sex discrimination, sexual harassment, sexual misconduct, dating/domestic violence, and stalking as required by CSU Executive Order 1095 . This position has been designated as a sensitive position with access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards . This position has been designated as a sensitive position with responsibility for the care, safety and security of people (including children and minors), animals and CSU property authority to commit financial resources of the university through contracts greater than $10,000; access to, or control over, cash, checks, credit cards, and/or credit card account information access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards ) control over campus business processes, either through functional roles or system security access This position is designated as a Campus Security Authority (CSA). The position is required to participate in training at the direction of the Clery Director and must also promptly report allegations of reportable crimes according to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, its accompanying regulations; the California State Education Code, Chapter 15.5, of the Donahoe Higher Education Act, Section 67380; and the California State University system-wide policy, Code EO 1107. This position is required to comply with confidentiality requirements outlined in the Department of Education’s Family Educational Rights and Privacy and California’s Educational Code Chapter 13 regarding sensitive student issues. Must possess and maintain a valid license to drive in the State of California, pass the Defensive Training Class, and be insurable under the University's liability coverage. May require occasional evenings and/or weekend work. PHYSICAL ENVIRONMENT : Office environment with standard equipment and tasks. The position requires working at a computer and desk for extended periods of time. May require travel between campus offices and off-campus locations. The health and safety of our students, faculty, and staff remain our highest priority. While on campus, students, faculty, staff, and the community will be expected to follow all campus safety mandates. BENEFITS/PERKS : This is a management-level position with an attractive benefits package, which includes: a vacation accrual rate of 16 hours per month; an excellent choice of medical, dental, and vision insurance; long-term disability coverage; life insurance; educational incentives; membership in the California Public Employees Retirement System (CalPERS); and 14 paid holidays a year. For further information, please visit Employee Benefits Summary . As a perk, the University Corporation at CSU Monterey Bay provides access to affordable campus housing based on availability; visit Schoonover Employee Housing for more information. APPLICATION PROCEDURE : For full consideration, applicants must complete the required online application prior to the priority screen date found at Careers at CSUMB . Application submissions received after the application screening date will be reviewed at the discretion of the University. Materials submitted become the property of CSUMB and will not be returned. CSUMB is not a sponsoring agency for staff or management positions. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting Human Resources at (831) 582-3389 or emailing humanresources@csumb.edu . All employees must be eligible for employment in the U.S. GENERAL INFORMATION : CSUMB hires only individuals lawfully authorized to work in the United States and is an E-Verify employer. In compliance with federal crime awareness and campus security legislation, including the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics, you can view the notice of availability and access the Cal State University, Monterey Bay annual security and fire safety reports at https://csumb.edu/clery/asr-and-fsr-notices-availability/ . CSUMB is a smoke and tobacco-free campus. AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER : CSUMB is an Equal Opportunity-Affirmative Action employer seeking to recruit and support a broadly diverse community of faculty and staff. We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability. Advertised: Mar 06 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Classification: Administrator III Hours: Full-time / 40 hours per week FLSA: Exempt Anticipated Hiring Salary Range: $9,300 - $9,527 per month* CSU Salary Schedule *CSUMB provides pay scales representing its good faith estimate of what the university reasonably expects to pay for this position. The pay offered to a selected candidate will be determined on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, and CSU systemwide pay for comparable jobs. Priority Screening Date: March 27, 2024 Recruitment Status: Open Until Filled ABOUT CSUMB Powered by an inspiring Founding Vision Statement , California State University, Monterey Bay (CSUMB) is a mid-sized comprehensive baccalaureate and masters granting university whose staff and faculty help transform student lives with a focus on student success and engagement through experiential learning, service learning in its regional community, and the promotion of multicultural and global perspectives on and beyond campus. With a vibrant, diverse student body of over 7,400 students. CSUMB is both a Minority Serving Institution (MSI) and a Hispanic Serving Institution (HSI). The university’s Strategic Plan prioritizes inclusive excellence through recruiting and investing in the development of a diverse body of faculty, staff, and administrators. CSUMB’s sustainability initiative is to be carbon neutral by 2030. The university’s faculty and staff, many of whom live in the East Campus housing development, appreciate living and working so close to the shores of the beautiful Monterey Bay. As one of the 23 campuses in the California State University (CSU) system, CSUMB offers excellent benefits, including access to below-market-rate campus housing and competitive salaries for faculty and staff. PURPOSE : Reporting directly to the Vice President for Student Affairs and Enrollment Services, the Director of Admissions and Recruitment manages and evaluates programs, personnel, and budget for the Admissions Office. The Director establishes working partnerships with campus and off-campus community members to ensure the university meets its enrollment goals and objectives. The Director is expected to utilize the principles of data driven decision making and is responsible for identifying, developing and implementing strategies that result in quantifiable and measurable outcomes. This requires significant planning for, and management of, the undergraduate recruitment and admission funnel to ensure enrollment is within externally designed and sometimes changing targets. The Director ensures the University initiatives, goals, and priorities are reflected in the outreach message and admissions work of the department. The Director also works closely with a variety of academic and administrative units to advance an integrated and comprehensive institutional enrollment management strategy for undergraduate freshman and transfer students. ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following : Directly oversees undergraduate recruitment programs, to include the following duties: Oversees development and implementation of annual and long-range recruitment plans. Develops University enrollment goals and projections in consultation with the Vice President for Student Affairs, President's Cabinet and Academic Deans. Maintains and implements working knowledge of current trends and best practices in undergraduate recruitment. Oversees campus visitation programs for prospective students, parents, and high school and community college counselors. Maintains effective relationships with high schools and community colleges that facilitate student transitions. Develops marketing strategies in consultation with appropriate campus constituents. Directly oversees undergraduate and graduate admission application processing, to include the following duties: Oversees the development and implementation of procedures that ensure timely processing of admission applications. Reviews admission policy for appropriateness to University goals, recruitment, and efficient application processing. Recommends policy changes to appropriate decision-making groups. Coordinates processing of applications for specific student groups with appropriate University departments, e.g., academic units, the Graduate School, the Educational Opportunities Program, the Office of International Education, and Intercollegiate Athletics. Directly oversees the Office of Admissions to include the following duties: Oversees the hiring, evaluation, and training of office staff. Maintains an active staff development program that emphasizes continuous improvement and customer service. Manages the office budget. Represents the office on appropriate University committees and affiliated organizations including: Undergraduate Admissions Committee (ex-officio), Graduate Admissions Committee (ex-officio), and Alumni Association. Maintains an active role with appropriate professional organizations. Other Functions : Perform other job-related duties and special projects as assigned. KNOWLEDGE, SKILLS AND ABILITIES: Thorough knowledge of: personnel and fiscal management methods and practices; federal, state, and CSU Admissions and Records laws, regulations, and policies; public relations skills for both in-house and public contacts; good writing and verbal communication skills; knowledge of group dynamics and discussion techniques. A clear understanding of all aspects of recruitment, admissions, and records functions on a university campus, and knowledge of computer applications for admissions, and records. Experience in planning, developing, and utilizing information and web-based applications. Experience in preparing analytical and technical reports. Knowledge of sound personnel practices and procedures. Demonstrated working knowledge of information and communications technologies in recruitment, admissions, records, and management. Ability to : plan, organize, and direct others in the formation of program and policy in the operation of the various activities of admissions and evaluations. Demonstrated ability to provide leadership and management skills, and the ability to communicate effectively, both verbally and in writing. Ability to deliver student-oriented services on a campus with a diverse student body, faculty, and staff. Proven ability to manage a service-oriented office environment and create cooperative working relationships both internally and externally. Effectiveness in working with individuals from diverse ethnic, cultural, and socio-economic backgrounds. Strong problem solving and conflict resolution skills. MINIMUM QUALIFICATIONS : Equivalent to graduation from a four-year college or university with a degree in a related field (i.e. Business, Public Administration, HR, Higher Education, etc.). Five to seven years of progressively responsible experience relevant to the job responsibilities. Three years of supervisory and/or related management experience. PREFERRED QUALIFICATIONS/DESIRABLE EXPERIENCE: Master’s degree in a related field and Experience in a University setting. Proficient in the use of online student information systems, preferably PeopleSoft. Experience as a supervisor in a high-volume, multi-functional customer service environment, and demonstrable commitment to student success in a public higher education preferred. Experience with PeopleSoft and OnBase. Technical fluency with Oracle/PeopleSoft, CSU Common Management System or equivalent student information system; Microsoft Office Professional Suite, and Google mail and calendaring programs. SPECIAL CONDITIONS OF EMPLOYMENT & POSITION DESIGNATIONS : All offers of employment are contingent upon the successful completion of a background check (including a criminal records check). The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position will have a duty to report to the Campus Title IX Officer information pertaining to victims of sex discrimination, sexual harassment, sexual misconduct, dating/domestic violence, and stalking as required by CSU Executive Order 1095 . This position has been designated as a sensitive position with access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards . This position has been designated as a sensitive position with responsibility for the care, safety and security of people (including children and minors), animals and CSU property authority to commit financial resources of the university through contracts greater than $10,000; access to, or control over, cash, checks, credit cards, and/or credit card account information access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards ) control over campus business processes, either through functional roles or system security access This position is designated as a Campus Security Authority (CSA). The position is required to participate in training at the direction of the Clery Director and must also promptly report allegations of reportable crimes according to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, its accompanying regulations; the California State Education Code, Chapter 15.5, of the Donahoe Higher Education Act, Section 67380; and the California State University system-wide policy, Code EO 1107. This position is required to comply with confidentiality requirements outlined in the Department of Education’s Family Educational Rights and Privacy and California’s Educational Code Chapter 13 regarding sensitive student issues. Must possess and maintain a valid license to drive in the State of California, pass the Defensive Training Class, and be insurable under the University's liability coverage. May require occasional evenings and/or weekend work. PHYSICAL ENVIRONMENT : Office environment with standard equipment and tasks. The position requires working at a computer and desk for extended periods of time. May require travel between campus offices and off-campus locations. The health and safety of our students, faculty, and staff remain our highest priority. While on campus, students, faculty, staff, and the community will be expected to follow all campus safety mandates. BENEFITS/PERKS : This is a management-level position with an attractive benefits package, which includes: a vacation accrual rate of 16 hours per month; an excellent choice of medical, dental, and vision insurance; long-term disability coverage; life insurance; educational incentives; membership in the California Public Employees Retirement System (CalPERS); and 14 paid holidays a year. For further information, please visit Employee Benefits Summary . As a perk, the University Corporation at CSU Monterey Bay provides access to affordable campus housing based on availability; visit Schoonover Employee Housing for more information. APPLICATION PROCEDURE : For full consideration, applicants must complete the required online application prior to the priority screen date found at Careers at CSUMB . Application submissions received after the application screening date will be reviewed at the discretion of the University. Materials submitted become the property of CSUMB and will not be returned. CSUMB is not a sponsoring agency for staff or management positions. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting Human Resources at (831) 582-3389 or emailing humanresources@csumb.edu . All employees must be eligible for employment in the U.S. GENERAL INFORMATION : CSUMB hires only individuals lawfully authorized to work in the United States and is an E-Verify employer. In compliance with federal crime awareness and campus security legislation, including the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics, you can view the notice of availability and access the Cal State University, Monterey Bay annual security and fire safety reports at https://csumb.edu/clery/asr-and-fsr-notices-availability/ . CSUMB is a smoke and tobacco-free campus. AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER : CSUMB is an Equal Opportunity-Affirmative Action employer seeking to recruit and support a broadly diverse community of faculty and staff. We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability. Advertised: Mar 06 2024 Pacific Standard Time Applications close: Closing Date/Time:
Cal State University (CSU) Monterey Bay
100 Campus Center, Seaside, CA 93955, USA
Classification: Student Services Professional III Hours: Full-time / 40 hours per week FLSA: Exempt Anticipated Hiring Salary Range: $5,025 * CSU Salary Schedule *CSUMB provides pay scales representing its good faith estimate of what the university reasonably expects to pay for this position. The pay offered to a selected candidate will be determined on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, and CSU systemwide pay for comparable jobs. Priority Screening Date: Apply Today! Priority Screening Date Extended to February 4, 2024 Recruitment Status: Open Until Filled ABOUT CSUMB California State University, Monterey Bay is a mid-sized university in California’s Central Coast that grants undergraduate and graduate degrees. Powered by an inspiring Founding Vision Statement , CSUMB is part of the nation’s largest four-year public university system, California State University , which educates nearly 460,000 students every year. With a vibrant, diverse student body of over 7,000 students, CSU Monterey Bay is both a Minority Serving Institution and a Hispanic Serving Institution. Our staff and faculty transform students’ lives with a focus on student success and engagement through experiential learning, service learning, and a strong emphasis on multicultural and global perspectives. CSUMB’s sustainability goal is to be carbon neutral by 2030. The university’s Strategic Plan prioritizes inclusive excellence through recruiting and investing in developing a diverse body of faculty, staff and administrators. Many appreciate living and working close to the shores of beautiful Monterey Bay, with easy access to recreational areas from Big Sur to Santa Cruz. Nearby opportunities for collaborative research include working in the Monterey Bay National Marine Sanctuary and Silicon Valley, and with colleagues at local research universities, including UC Santa Cruz and Stanford University.As one of the 23 campuses in the CSU system, CSUMB offers excellent benefits, including access to below-market-rate rental housing on East Campus, and competitive salaries for faculty and staff. With proximity to the San Francisco Bay Area and San Jose, opportunities for faculty, staff and students are as endless as the shores of the nearby Pacific Ocean. PURPOSE : Under the general direction of the Director of Admissions and Recruitment and direct supervision of the Associate Director for Admissions and Operational Technology. The Senior Transfer Admission Advisor position coordinates the processing, evaluation, and advising of transfer applicants. Evaluators must follow a wide and complex range of relevant policies when making final admissions decisions. The position also is responsible for communicating existing transfer Admission requirements, policies and procedures to a variety of on and off campuses stakeholders. Working with other CSU Monterey Bay offices, evaluators also participate in the campus-wide effort to recruit prospective students as well as supporting the transition of admitted applicants to enrolled students and proactively communicate with students in an accurate, timely and efficient manner. The Senior Transfer Admissions Advisor is responsible for providing lead work direction to the Admissions Evaluator team, implementing and interpreting admission, residency, and all general education requirements. The incumbent performs highly complex Student Services professional work characterized by independent, as well as group student advisement and guidance. The Senior acts as a resource to the team of all transfer evaluations and transfer credit. ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following : Obtain all required information to determine eligibility using electronically submitted application data and transcript information. Assess and interpret self-reported applicant information and academic records for determination of eligibility for admission. Independently, solve problems with individual applications by obtaining additional information from applicants and counselors. Interpret and apply policies to unusual cases and determine when to refer unusual cases to supervisors. Verify admitted applicant’s eligibility for enrollment. Evaluate applications according to all applicable polices for CSU Eligibility and make final admissions decisions, including calculation of total college units, calculation of overall GPA and Required GE Courses. Evaluate individual college transcripts for completion of transferrable units, required GE Courses and GPA. Independently evaluate transfer credit for applicants from test scores and/or accredited institutions. Independently assess completion of additional specific course requirements for impacted majors or special programs. Plans, organizes and interprets transfer credits as they apply to university curricula, which includes explaining and interpreting for students and preparing department evaluation summaries. Provides resolution in conjunction with Admissions Analyst with transfer credit posting into the Student Information System, transfer evaluations, transfer credit entry, transfer credit rules, EDI and manual transfer credit entry. Makes decisions on evaluations that are more complex Advise prospective applicants regarding application processing and eligibility requirements. Communicate with applicant populations in individual and small group settings both on and off campus. Communicate admission requirements to educational counselors as needed. Counsel denied applicants regarding options and alternatives. Identify potential candidates who would benefit by participation in special admission programs. Following general CSU and campus policies for the assignment of transfer credit, determine and advise on requirements outside of the major that transfer courses fulfill. Provides work lead direction to evaluation team. Develops and maintains training materials; admission policies and procedure documentation. Assists staff with complex evaluations and special cases. Conducts annual training for staff. Assists with data reconciliation and clean-up, including Enrollment Reporting Student (ERSA and ERSS) reports. Attends campus meetings, workshops, seminars, responds to academic department requests pertaining admission and transfer evaluations. Represents the university and the CSU system at on campus events and other events as needed. Other Functions : Performs other job-related duties and special projects as assigned. KNOWLEDGE, SKILLS AND ABILITIES : Working knowledge of the principles of individual and group behavior; procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques; and of the principles of individual and group behavior. Ability to interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements; obtain factual and interpretative information through interviews; reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data; advise students individually and in groups on routine matters where required; recognize multicultural, multisexed and multi-aged value systems and work accordingly; establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office. MINIMUM QUALIFICATIONS : Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Education: Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate coursework in counseling techniques, interviewing, and conflict resolution where such are job-related. PREFERRED QUALIFICATIONS : Experience in public higher education, specifically admissions. Experience evaluating college level coursework, including knowledge of accreditation and articulation. Leadership experience and/or ability to track and provide lead work direction to a team. Technical fluency with Oracle/PeopleSoft, CSU Common Management System or equivalent information system; Microsoft Office Professional Suite, and Google mail and calendaring programs. SPECIAL CONDITIONS OF EMPLOYMENT & POSITION DESIGNATIONS : All offers of employment are contingent upon the successful completion of a background check (including a criminal records check). The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position will have a duty to report to the Campus Title IX Officer information pertaining to victims of sex discrimination, sexual harassment, sexual misconduct, dating/domestic violence, and stalking as required by CSU Executive Order 1095 . This position has been designated as a sensitive position with access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards This position is required to comply with confidentiality requirements outlined in the Department of Education’s Family Educational Rights and Privacy and California’s Educational Code Chapter 13 regarding sensitive student issues. This position is designated as a Campus Security Authority (CSA). The position is required to participate in training at the direction of the Clery Director and must also promptly report allegations of reportable crimes according to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, its accompanying regulations; the California State Education Code, Chapter 15.5, of the Donahoe Higher Education Act, Section 67380; and the California State University system-wide policy, Code EO 1107. Must possess and maintain a valid license to drive in the State of California, pass the Defensive Training Class, and be insurable under the University's liability coverage. May require occasional evenings and/or weekend work. PHYSICAL ENVIRONMENT : Office environment with standard equipment and tasks. The position requires working at a computer and desk for extended periods of time. May require travel between campus offices and off-campus locations. The health and safety of our students, faculty, and staff remain our highest priority. While on campus, students, faculty, staff, and the community will be expected to follow all campus safety mandates. BENEFITS/PERKS : CSUMB offers a premium benefit package that includes outstanding vacation, health, dental and vision plans; membership in the California Public Employees Retirement System (CalPERS); and 15 paid holidays a year. For more information, visit Employee Benefits Summary . As a perk, the University Corporation at CSU Monterey Bay provides access to affordable campus housing based on availability; visit Schoonover Employee Housing for more information. APPLICATION PROCEDURE : For full consideration, applicants must complete the required online application prior to the priority screen date found at Careers at CSUMB . Application submissions received after the application screening date will be reviewed at the discretion of the University. Materials submitted become the property of CSUMB and will not be returned. CSUMB is not a sponsoring agency for staff or management positions. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting Human Resources at (831) 582-3389 or emailing humanresources@csumb.edu . All employees must be eligible for employment in the U.S. GENERAL INFORMATION : CSUMB hires only individuals lawfully authorized to work in the United States and is an E-Verify employer. In compliance with federal crime awareness and campus security legislation, including the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics, you can view the notice of availability and access the Cal State University, Monterey Bay annual security and fire safety reports at https://csumb.edu/clery/asr-and-fsr-notices-availability/ . CSUMB is a smoke and tobacco-free campus. EQUAL OPPORTUNITY EMPLOYER : CSUMB is an Equal Opportunity employer seeking to recruit and support a broadly diverse community of faculty and staff. We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability. Advertised: Jan 05 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Classification: Student Services Professional III Hours: Full-time / 40 hours per week FLSA: Exempt Anticipated Hiring Salary Range: $5,025 * CSU Salary Schedule *CSUMB provides pay scales representing its good faith estimate of what the university reasonably expects to pay for this position. The pay offered to a selected candidate will be determined on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, and CSU systemwide pay for comparable jobs. Priority Screening Date: Apply Today! Priority Screening Date Extended to February 4, 2024 Recruitment Status: Open Until Filled ABOUT CSUMB California State University, Monterey Bay is a mid-sized university in California’s Central Coast that grants undergraduate and graduate degrees. Powered by an inspiring Founding Vision Statement , CSUMB is part of the nation’s largest four-year public university system, California State University , which educates nearly 460,000 students every year. With a vibrant, diverse student body of over 7,000 students, CSU Monterey Bay is both a Minority Serving Institution and a Hispanic Serving Institution. Our staff and faculty transform students’ lives with a focus on student success and engagement through experiential learning, service learning, and a strong emphasis on multicultural and global perspectives. CSUMB’s sustainability goal is to be carbon neutral by 2030. The university’s Strategic Plan prioritizes inclusive excellence through recruiting and investing in developing a diverse body of faculty, staff and administrators. Many appreciate living and working close to the shores of beautiful Monterey Bay, with easy access to recreational areas from Big Sur to Santa Cruz. Nearby opportunities for collaborative research include working in the Monterey Bay National Marine Sanctuary and Silicon Valley, and with colleagues at local research universities, including UC Santa Cruz and Stanford University.As one of the 23 campuses in the CSU system, CSUMB offers excellent benefits, including access to below-market-rate rental housing on East Campus, and competitive salaries for faculty and staff. With proximity to the San Francisco Bay Area and San Jose, opportunities for faculty, staff and students are as endless as the shores of the nearby Pacific Ocean. PURPOSE : Under the general direction of the Director of Admissions and Recruitment and direct supervision of the Associate Director for Admissions and Operational Technology. The Senior Transfer Admission Advisor position coordinates the processing, evaluation, and advising of transfer applicants. Evaluators must follow a wide and complex range of relevant policies when making final admissions decisions. The position also is responsible for communicating existing transfer Admission requirements, policies and procedures to a variety of on and off campuses stakeholders. Working with other CSU Monterey Bay offices, evaluators also participate in the campus-wide effort to recruit prospective students as well as supporting the transition of admitted applicants to enrolled students and proactively communicate with students in an accurate, timely and efficient manner. The Senior Transfer Admissions Advisor is responsible for providing lead work direction to the Admissions Evaluator team, implementing and interpreting admission, residency, and all general education requirements. The incumbent performs highly complex Student Services professional work characterized by independent, as well as group student advisement and guidance. The Senior acts as a resource to the team of all transfer evaluations and transfer credit. ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following : Obtain all required information to determine eligibility using electronically submitted application data and transcript information. Assess and interpret self-reported applicant information and academic records for determination of eligibility for admission. Independently, solve problems with individual applications by obtaining additional information from applicants and counselors. Interpret and apply policies to unusual cases and determine when to refer unusual cases to supervisors. Verify admitted applicant’s eligibility for enrollment. Evaluate applications according to all applicable polices for CSU Eligibility and make final admissions decisions, including calculation of total college units, calculation of overall GPA and Required GE Courses. Evaluate individual college transcripts for completion of transferrable units, required GE Courses and GPA. Independently evaluate transfer credit for applicants from test scores and/or accredited institutions. Independently assess completion of additional specific course requirements for impacted majors or special programs. Plans, organizes and interprets transfer credits as they apply to university curricula, which includes explaining and interpreting for students and preparing department evaluation summaries. Provides resolution in conjunction with Admissions Analyst with transfer credit posting into the Student Information System, transfer evaluations, transfer credit entry, transfer credit rules, EDI and manual transfer credit entry. Makes decisions on evaluations that are more complex Advise prospective applicants regarding application processing and eligibility requirements. Communicate with applicant populations in individual and small group settings both on and off campus. Communicate admission requirements to educational counselors as needed. Counsel denied applicants regarding options and alternatives. Identify potential candidates who would benefit by participation in special admission programs. Following general CSU and campus policies for the assignment of transfer credit, determine and advise on requirements outside of the major that transfer courses fulfill. Provides work lead direction to evaluation team. Develops and maintains training materials; admission policies and procedure documentation. Assists staff with complex evaluations and special cases. Conducts annual training for staff. Assists with data reconciliation and clean-up, including Enrollment Reporting Student (ERSA and ERSS) reports. Attends campus meetings, workshops, seminars, responds to academic department requests pertaining admission and transfer evaluations. Represents the university and the CSU system at on campus events and other events as needed. Other Functions : Performs other job-related duties and special projects as assigned. KNOWLEDGE, SKILLS AND ABILITIES : Working knowledge of the principles of individual and group behavior; procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques; and of the principles of individual and group behavior. Ability to interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements; obtain factual and interpretative information through interviews; reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data; advise students individually and in groups on routine matters where required; recognize multicultural, multisexed and multi-aged value systems and work accordingly; establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office. MINIMUM QUALIFICATIONS : Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Education: Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate coursework in counseling techniques, interviewing, and conflict resolution where such are job-related. PREFERRED QUALIFICATIONS : Experience in public higher education, specifically admissions. Experience evaluating college level coursework, including knowledge of accreditation and articulation. Leadership experience and/or ability to track and provide lead work direction to a team. Technical fluency with Oracle/PeopleSoft, CSU Common Management System or equivalent information system; Microsoft Office Professional Suite, and Google mail and calendaring programs. SPECIAL CONDITIONS OF EMPLOYMENT & POSITION DESIGNATIONS : All offers of employment are contingent upon the successful completion of a background check (including a criminal records check). The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position will have a duty to report to the Campus Title IX Officer information pertaining to victims of sex discrimination, sexual harassment, sexual misconduct, dating/domestic violence, and stalking as required by CSU Executive Order 1095 . This position has been designated as a sensitive position with access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards This position is required to comply with confidentiality requirements outlined in the Department of Education’s Family Educational Rights and Privacy and California’s Educational Code Chapter 13 regarding sensitive student issues. This position is designated as a Campus Security Authority (CSA). The position is required to participate in training at the direction of the Clery Director and must also promptly report allegations of reportable crimes according to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, its accompanying regulations; the California State Education Code, Chapter 15.5, of the Donahoe Higher Education Act, Section 67380; and the California State University system-wide policy, Code EO 1107. Must possess and maintain a valid license to drive in the State of California, pass the Defensive Training Class, and be insurable under the University's liability coverage. May require occasional evenings and/or weekend work. PHYSICAL ENVIRONMENT : Office environment with standard equipment and tasks. The position requires working at a computer and desk for extended periods of time. May require travel between campus offices and off-campus locations. The health and safety of our students, faculty, and staff remain our highest priority. While on campus, students, faculty, staff, and the community will be expected to follow all campus safety mandates. BENEFITS/PERKS : CSUMB offers a premium benefit package that includes outstanding vacation, health, dental and vision plans; membership in the California Public Employees Retirement System (CalPERS); and 15 paid holidays a year. For more information, visit Employee Benefits Summary . As a perk, the University Corporation at CSU Monterey Bay provides access to affordable campus housing based on availability; visit Schoonover Employee Housing for more information. APPLICATION PROCEDURE : For full consideration, applicants must complete the required online application prior to the priority screen date found at Careers at CSUMB . Application submissions received after the application screening date will be reviewed at the discretion of the University. Materials submitted become the property of CSUMB and will not be returned. CSUMB is not a sponsoring agency for staff or management positions. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting Human Resources at (831) 582-3389 or emailing humanresources@csumb.edu . All employees must be eligible for employment in the U.S. GENERAL INFORMATION : CSUMB hires only individuals lawfully authorized to work in the United States and is an E-Verify employer. In compliance with federal crime awareness and campus security legislation, including the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics, you can view the notice of availability and access the Cal State University, Monterey Bay annual security and fire safety reports at https://csumb.edu/clery/asr-and-fsr-notices-availability/ . CSUMB is a smoke and tobacco-free campus. EQUAL OPPORTUNITY EMPLOYER : CSUMB is an Equal Opportunity employer seeking to recruit and support a broadly diverse community of faculty and staff. We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability. Advertised: Jan 05 2024 Pacific Standard Time Applications close: Closing Date/Time:
Cal State University (CSU) LA
5151 State University Drive, Los Angeles, CA 90032, USA
Job No: 536254; 02/19/2024 ASSOCIATE DIRECTOR OF ADMISSIONS California State University, Los Angeles, invites applications for the above Administrator II position. The University : California State University, Los Angeles (Cal State LA) is one of 23 campuses within the California State University system. The University is the premier comprehensive public university in the heart of Los Angeles. We offer nationally recognized programs and our faculty have a strong commitment to scholarship, research, creative pursuits, and service. As a federally recognized Hispanic-serving (HSI) and Asian-American, Native American, and Pacific Islander-serving institution (AANAPISI), Cal State LA recognizes the transformative power of education and embraces its duty to identify and serve the needs of all of its students. The University is committed to creating a community in which a diverse population of students, faculty, and staff can thrive. The Position : Under the general direction of the Director of Admissions and Recruitment, the Associate Director of Admissions is a key member of the Admissions leadership team. The incumbent will: develop, implement, supervise, and evaluate all aspects of daily admissions operations for undergraduate, graduate, and international applicants; direct and lead all admissions operations; analyze and monitor the unit's budget; research, analyze and interpret state and federal codes and CSU policies; research latest best practices to create, review and revise business processes to maximize efficiency; direct and make necessary adjustments to staff workflow assignments to ensure responsible coordination across units; and coordinate admissions practices for special populations; work closely with the Admissions Systems team to implement new technological solutions; and coordinate with other campus offices to ensure effective business operations and service to students. The incumbent will also: hire, train, lead and evaluate staff to create and maintain an effective team, with emphasis on professionalism and excellence in student service; set expectations and performance benchmarks for staff; advise and counsel students, parents, and staff; resolve complex and difficult issues that impact the office, students, and the campus community; serve as the liaison and point of contact for the CSU Chancellor Office on key admissions-related matters; and collaborate with university faculty, staff, personnel, and other on- and off-campus partners to achieve university strategic enrollment goals. Occasional evening or weekend work as well as off-campus overnight travel may be required. Required Qualifications & Experience : Bachelor's degree from an accredited four-year college or university. Five years of experience leading the work of others, which includes most recent position. Experience coordinating an operational unit in a large, fast paced environment and working with a diverse population of employees. Experience and thorough knowledge of California Education Code, Title V and CSU admission and external credit policies. PC proficiency-knowledge of software packages such as Microsoft Office as well as familiarity with PeopleSoft CMS (GET SA), Cal State Apply, and imaging software/ application (Hyland OnBase). Must possess effective leadership skills; excellent interpersonal and oral/written communication skills; and initiative and resourcefulness to plan work and implement long-range improvements. Ability to: establish processes and create business guides to explain routine procedures; establish and maintain cooperative working relationships; explain policies and procedures to others, and effectively respond to inquiries; resolve problems of considerable difficulty where alternative solutions are not readily available, or where guidelines and precedents do not exist; and interpret and apply policies and procedures. Incumbent must demonstrate an interest or ability in working in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who may apply for the position. California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Desired Qualifications : Master's degree from an accredited four-year college or university; Effective advisement techniques and general knowledge of the principles of individual and group behavior. Compensation : Salary is commensurate with experience and qualifications. Salary range is $4,583 - $14,713/monthly. A comprehensive benefits package is provided. Appointment : The Administrator II appointment will be made under the guidelines for management and supervisory employees of the California State University. All rights and benefits associated with this appointment are governed by the Management Personnel Plan. This position is a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Closing Date : Review of applications will begin on March 4, 2024 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A completed online Cal State LA employment application is required. Resumes will not be accepted in lieu of a completed application. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs. Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer. To obtain employment information for the impaired call: TDD Line (323) 343-3670 24-hour Dial-A-Job Line (323) 343-3678 Advertised: Feb 19 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Job No: 536254; 02/19/2024 ASSOCIATE DIRECTOR OF ADMISSIONS California State University, Los Angeles, invites applications for the above Administrator II position. The University : California State University, Los Angeles (Cal State LA) is one of 23 campuses within the California State University system. The University is the premier comprehensive public university in the heart of Los Angeles. We offer nationally recognized programs and our faculty have a strong commitment to scholarship, research, creative pursuits, and service. As a federally recognized Hispanic-serving (HSI) and Asian-American, Native American, and Pacific Islander-serving institution (AANAPISI), Cal State LA recognizes the transformative power of education and embraces its duty to identify and serve the needs of all of its students. The University is committed to creating a community in which a diverse population of students, faculty, and staff can thrive. The Position : Under the general direction of the Director of Admissions and Recruitment, the Associate Director of Admissions is a key member of the Admissions leadership team. The incumbent will: develop, implement, supervise, and evaluate all aspects of daily admissions operations for undergraduate, graduate, and international applicants; direct and lead all admissions operations; analyze and monitor the unit's budget; research, analyze and interpret state and federal codes and CSU policies; research latest best practices to create, review and revise business processes to maximize efficiency; direct and make necessary adjustments to staff workflow assignments to ensure responsible coordination across units; and coordinate admissions practices for special populations; work closely with the Admissions Systems team to implement new technological solutions; and coordinate with other campus offices to ensure effective business operations and service to students. The incumbent will also: hire, train, lead and evaluate staff to create and maintain an effective team, with emphasis on professionalism and excellence in student service; set expectations and performance benchmarks for staff; advise and counsel students, parents, and staff; resolve complex and difficult issues that impact the office, students, and the campus community; serve as the liaison and point of contact for the CSU Chancellor Office on key admissions-related matters; and collaborate with university faculty, staff, personnel, and other on- and off-campus partners to achieve university strategic enrollment goals. Occasional evening or weekend work as well as off-campus overnight travel may be required. Required Qualifications & Experience : Bachelor's degree from an accredited four-year college or university. Five years of experience leading the work of others, which includes most recent position. Experience coordinating an operational unit in a large, fast paced environment and working with a diverse population of employees. Experience and thorough knowledge of California Education Code, Title V and CSU admission and external credit policies. PC proficiency-knowledge of software packages such as Microsoft Office as well as familiarity with PeopleSoft CMS (GET SA), Cal State Apply, and imaging software/ application (Hyland OnBase). Must possess effective leadership skills; excellent interpersonal and oral/written communication skills; and initiative and resourcefulness to plan work and implement long-range improvements. Ability to: establish processes and create business guides to explain routine procedures; establish and maintain cooperative working relationships; explain policies and procedures to others, and effectively respond to inquiries; resolve problems of considerable difficulty where alternative solutions are not readily available, or where guidelines and precedents do not exist; and interpret and apply policies and procedures. Incumbent must demonstrate an interest or ability in working in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who may apply for the position. California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Desired Qualifications : Master's degree from an accredited four-year college or university; Effective advisement techniques and general knowledge of the principles of individual and group behavior. Compensation : Salary is commensurate with experience and qualifications. Salary range is $4,583 - $14,713/monthly. A comprehensive benefits package is provided. Appointment : The Administrator II appointment will be made under the guidelines for management and supervisory employees of the California State University. All rights and benefits associated with this appointment are governed by the Management Personnel Plan. This position is a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Closing Date : Review of applications will begin on March 4, 2024 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A completed online Cal State LA employment application is required. Resumes will not be accepted in lieu of a completed application. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs. Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer. To obtain employment information for the impaired call: TDD Line (323) 343-3670 24-hour Dial-A-Job Line (323) 343-3678 Advertised: Feb 19 2024 Pacific Standard Time Applications close: Closing Date/Time:
CSU, Sacramento
6000 J Street, Sacramento, CA 95819, USA
Working Title: Admissions Support Coordinator Classification Title: Administrative Support Coordinator I Posting Details Priority Application Deadline: Sunday, March 10th @ 11:55 pm PST (Posting will remain open until filled) Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment. Position Summary The Admissions Support Coordinator (ASC I) is responsible for the coordination of the Master of Social Work (MSW) admissions process. This position provides curriculum support to faculty, staff and students. The incumbent's responsibilities include, but are not limited to: coordinating all applications using OnBase document management software, maintaining and archiving Master of Social Work applicant ranking database; processing and maintaining data on human subjects applications; assist with the processing of faculty travel; assisting with purchasing of supplies and equipment; and providing administrative support to multiple committees. This position reports to the School of Social Work Chair and receives lead work direction from the Administrative Support Coordinator II. FLSA : Non-Exempt (Eligible for overtime compensation) Anticipated Hiring Range : $3680 per month - $4005 per month CSU Classification Salary Range : $3680 - $5783 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 1 Recruitment Type : Regular (probationary) Time Base : Full-Time Work Hours : M-F, 8:00-5:00 Partial telecommute may be available after a period of training and as approved by supervisor. Department Information The School of Social Work strives to prepare ethical and competent social workers who can both lead and serve our richly diverse populations in the development and delivery of services that contribute to human well-being and social justice. https://www.csus.edu/college/health-human-services/social-work/ Minimum Qualifications Entry to this classification requires a fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Some positions may require knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite. These entry qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience. Required Qualifications Required: Must be comparable to the Minimum Qualifications, appropriate to the skill level of the position, and would allow an incumbent to satisfactorily perform the Essential Functions of the position. 1. Thorough knowledge of English grammar, punctuation and spelling. 2. Thorough knowledge of office systems and ability to use a broader range of technology, systems and packages. 3. Ability to independently handle multiple work unit priorities and projects. 4. Effective organization skills with the ability to meet deadlines. 5. Exceptional detail-oriented and record-keeping skills. 6. Strong communication skills. 7. Strong interpersonal skills. 8. Ability to provide exceptional customer service in a diverse environment. 9. Ability to draft and compose correspondence and standard reports. Physical Requirements: - Ability to frequently move heavy duty crates, up to 20 lbs. Conditions of Employment: - Ability to pass a background check. Preferred Qualifications 10. Ability to work flexible hours, including Saturday and/or Sunday 11. Experience working in an institution of higher education. 12. Knowledge of campus systems such as: Cayuse; Web Content Management System (Cascade Server) for updating and creation of webpages; SacSend Messaging System for sending mass e-mails to students, faculty and staff; event services reservation system (EMS OPUS) for securing meeting, workshop and training space; Common Management System-Human Resources/Student Administration (CMS IIR/SA); SacVault (Cognos); and Blackboard. 13. Experience with processing student applications for admissions (e.g. review, analyze, evaluate and process information). 14. Experience using OnBase computer program for applications processing and review. 15. Experience working with Human Subjects applications. 16. Experience with OnBase computer program for Graduate (MSW) applications processing and review 17. Experience with travel claims processing 18. Experience with purchasing of office supplies and equipment 19. Experience processing computer lab requests 20. Experience with academic calendaring Documents Needed to Apply Resume and cover letter. Failure to upload required documentation may result in disqualification. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Feb 22 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title: Admissions Support Coordinator Classification Title: Administrative Support Coordinator I Posting Details Priority Application Deadline: Sunday, March 10th @ 11:55 pm PST (Posting will remain open until filled) Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment. Position Summary The Admissions Support Coordinator (ASC I) is responsible for the coordination of the Master of Social Work (MSW) admissions process. This position provides curriculum support to faculty, staff and students. The incumbent's responsibilities include, but are not limited to: coordinating all applications using OnBase document management software, maintaining and archiving Master of Social Work applicant ranking database; processing and maintaining data on human subjects applications; assist with the processing of faculty travel; assisting with purchasing of supplies and equipment; and providing administrative support to multiple committees. This position reports to the School of Social Work Chair and receives lead work direction from the Administrative Support Coordinator II. FLSA : Non-Exempt (Eligible for overtime compensation) Anticipated Hiring Range : $3680 per month - $4005 per month CSU Classification Salary Range : $3680 - $5783 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 1 Recruitment Type : Regular (probationary) Time Base : Full-Time Work Hours : M-F, 8:00-5:00 Partial telecommute may be available after a period of training and as approved by supervisor. Department Information The School of Social Work strives to prepare ethical and competent social workers who can both lead and serve our richly diverse populations in the development and delivery of services that contribute to human well-being and social justice. https://www.csus.edu/college/health-human-services/social-work/ Minimum Qualifications Entry to this classification requires a fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Some positions may require knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite. These entry qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience. Required Qualifications Required: Must be comparable to the Minimum Qualifications, appropriate to the skill level of the position, and would allow an incumbent to satisfactorily perform the Essential Functions of the position. 1. Thorough knowledge of English grammar, punctuation and spelling. 2. Thorough knowledge of office systems and ability to use a broader range of technology, systems and packages. 3. Ability to independently handle multiple work unit priorities and projects. 4. Effective organization skills with the ability to meet deadlines. 5. Exceptional detail-oriented and record-keeping skills. 6. Strong communication skills. 7. Strong interpersonal skills. 8. Ability to provide exceptional customer service in a diverse environment. 9. Ability to draft and compose correspondence and standard reports. Physical Requirements: - Ability to frequently move heavy duty crates, up to 20 lbs. Conditions of Employment: - Ability to pass a background check. Preferred Qualifications 10. Ability to work flexible hours, including Saturday and/or Sunday 11. Experience working in an institution of higher education. 12. Knowledge of campus systems such as: Cayuse; Web Content Management System (Cascade Server) for updating and creation of webpages; SacSend Messaging System for sending mass e-mails to students, faculty and staff; event services reservation system (EMS OPUS) for securing meeting, workshop and training space; Common Management System-Human Resources/Student Administration (CMS IIR/SA); SacVault (Cognos); and Blackboard. 13. Experience with processing student applications for admissions (e.g. review, analyze, evaluate and process information). 14. Experience using OnBase computer program for applications processing and review. 15. Experience working with Human Subjects applications. 16. Experience with OnBase computer program for Graduate (MSW) applications processing and review 17. Experience with travel claims processing 18. Experience with purchasing of office supplies and equipment 19. Experience processing computer lab requests 20. Experience with academic calendaring Documents Needed to Apply Resume and cover letter. Failure to upload required documentation may result in disqualification. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Feb 22 2024 Pacific Standard Time Applications close: Closing Date/Time:
Cal State University (CSU) East Bay
25800 Carlos Bee Boulevard, Hayward, CA 94542, USA
Salary and Benefits Salary Range: $4,610.00 to $6,556.00 per month. PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be between $4,610.00 to $5,583.00 per month. Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 14 paid holidays, one personal holiday and tuition fee waiver. For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package. This position may be eligible to participate in the Cal State East Bay hybrid telecommute program subject to management approval. Classification Student Services Professional II About Cal State East Bay Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. About the Position The Office of Admission processes and evaluates applications at the freshman, transfer, and graduate student levels focusing primarily on domestic U.S. residents. The office provides some support for the processing of international applications. The Office works closely with CSUEB staff, faculty, and members of the community-at-large. Admission staff process applications and related documents, determine residency, render admission decisions, and proactively communicate with students in an accurate, timely and efficient manner. Under the general supervision of the Executive Director of Admission and supervising Associate/Assistant Directors, the Admission Counselor positions coordinate the processing, evaluation, and advising of applicants for assigned groups. Counselors must follow a wide and complex range of relevant policies when making final admissions decisions. The positions are also responsible for advising on Admission requirements, policies and procedures to various audiences including prospective students/applicants, high school/community college counselors, faculty and staff. Working with other East Bay offices, counselors also participate in the campus-wide effort to recruit prospective students as well as supporting the transition of admitted applicants to enrolled students. Responsibilities Process Transfer Student Applications: Obtain all required information to determine eligibility using electronically submitted application data and transcript information. Assess and interpret self-reported applicant information and academic records for determination of eligibility for admission. Independently solve problems with individual applications by obtaining additional information from applicants, counselors, faculty and staff. Interpret and apply policies to unusual cases and determine when to refer unusual cases to supervisors. Plan the processing and evaluation for an assigned portion of the total applicant pool prioritizing work for different terms of entry simultaneously. Verify admitted applicants eligibility for enrollment. Evaluate Academic Documents and make Final Admissions Decisions: Evaluate applications according to all applicable polices for CSU Eligibility and make final admissions decisions, including calculation of total college units, calculation of overall GPA and Required GE Courses. Evaluate individual college transcriptions for completion of transferrable units, required GE Courses and GPA. Independently evaluate transfer credit for current and prospective applicants from test scores and/or accredited institutions. Interpret transcript information and update student records regarding University Writing Skills Requirement (UWSR) as appropriate. Independently assess completion of additional specific course requirements for impacted majors or special programs. Advise students on admission requirements, policy and procedure: Advise prospective applicants regarding application processing and eligibility requirements. Communicate with applicant populations in individual and small group settings both on and off campus. Communicate admission requirements to educational counselors as needed. Counsel denied applicants regarding options and alternatives. Participate in campus events including Preview Day, Welcome Day, Orientation, and related activities. Identify potential candidates who would benefit by participation in special admission programs. Following general CSU and campus policies for the assignment of transfer credit, determine and advise on requirements outside of the major that transfer courses fulfill. Other duties as assigned. Minimum Qualifications Experience: The equivalent of two (2) years of professional experience in one of the student services program areas or in a related field. Experience should give evidence of competence and indicate the potential for further growth. A Master’s degree in a job-related field may be substituted for one year of professional experience. Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. Knowledge and Abilities: Working knowledge of the practices, procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques; and of the principles of individual and group behavior. Ability to interpret and apply program rules and regulations. Use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements. Obtain factual and interpretive information through interviews. Reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data. Advise students individually and in groups on routine matters where required. Recognize multicultural, multi-sexed and multi-aged value systems and work accordingly. Establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office. Condition(s) of Employment Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department. EEO Statement As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. Other Information All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website here. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available here. Sponsorship Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E-Verify employer. Mandated Reporter The incumbent in this position may be considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and will be required to comply with requirements set forth in the CSU Executive Order 1083 as a condition of employment. Advertised: Nov 30 2023 Pacific Standard Time Applications close: Mar 30 2024 Pacific Daylight Time Closing Date/Time:
Mar 07, 2024
Salary and Benefits Salary Range: $4,610.00 to $6,556.00 per month. PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be between $4,610.00 to $5,583.00 per month. Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 14 paid holidays, one personal holiday and tuition fee waiver. For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package. This position may be eligible to participate in the Cal State East Bay hybrid telecommute program subject to management approval. Classification Student Services Professional II About Cal State East Bay Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. About the Position The Office of Admission processes and evaluates applications at the freshman, transfer, and graduate student levels focusing primarily on domestic U.S. residents. The office provides some support for the processing of international applications. The Office works closely with CSUEB staff, faculty, and members of the community-at-large. Admission staff process applications and related documents, determine residency, render admission decisions, and proactively communicate with students in an accurate, timely and efficient manner. Under the general supervision of the Executive Director of Admission and supervising Associate/Assistant Directors, the Admission Counselor positions coordinate the processing, evaluation, and advising of applicants for assigned groups. Counselors must follow a wide and complex range of relevant policies when making final admissions decisions. The positions are also responsible for advising on Admission requirements, policies and procedures to various audiences including prospective students/applicants, high school/community college counselors, faculty and staff. Working with other East Bay offices, counselors also participate in the campus-wide effort to recruit prospective students as well as supporting the transition of admitted applicants to enrolled students. Responsibilities Process Transfer Student Applications: Obtain all required information to determine eligibility using electronically submitted application data and transcript information. Assess and interpret self-reported applicant information and academic records for determination of eligibility for admission. Independently solve problems with individual applications by obtaining additional information from applicants, counselors, faculty and staff. Interpret and apply policies to unusual cases and determine when to refer unusual cases to supervisors. Plan the processing and evaluation for an assigned portion of the total applicant pool prioritizing work for different terms of entry simultaneously. Verify admitted applicants eligibility for enrollment. Evaluate Academic Documents and make Final Admissions Decisions: Evaluate applications according to all applicable polices for CSU Eligibility and make final admissions decisions, including calculation of total college units, calculation of overall GPA and Required GE Courses. Evaluate individual college transcriptions for completion of transferrable units, required GE Courses and GPA. Independently evaluate transfer credit for current and prospective applicants from test scores and/or accredited institutions. Interpret transcript information and update student records regarding University Writing Skills Requirement (UWSR) as appropriate. Independently assess completion of additional specific course requirements for impacted majors or special programs. Advise students on admission requirements, policy and procedure: Advise prospective applicants regarding application processing and eligibility requirements. Communicate with applicant populations in individual and small group settings both on and off campus. Communicate admission requirements to educational counselors as needed. Counsel denied applicants regarding options and alternatives. Participate in campus events including Preview Day, Welcome Day, Orientation, and related activities. Identify potential candidates who would benefit by participation in special admission programs. Following general CSU and campus policies for the assignment of transfer credit, determine and advise on requirements outside of the major that transfer courses fulfill. Other duties as assigned. Minimum Qualifications Experience: The equivalent of two (2) years of professional experience in one of the student services program areas or in a related field. Experience should give evidence of competence and indicate the potential for further growth. A Master’s degree in a job-related field may be substituted for one year of professional experience. Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. Knowledge and Abilities: Working knowledge of the practices, procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques; and of the principles of individual and group behavior. Ability to interpret and apply program rules and regulations. Use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements. Obtain factual and interpretive information through interviews. Reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data. Advise students individually and in groups on routine matters where required. Recognize multicultural, multi-sexed and multi-aged value systems and work accordingly. Establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office. Condition(s) of Employment Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department. EEO Statement As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. Other Information All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website here. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available here. Sponsorship Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E-Verify employer. Mandated Reporter The incumbent in this position may be considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and will be required to comply with requirements set forth in the CSU Executive Order 1083 as a condition of employment. Advertised: Nov 30 2023 Pacific Standard Time Applications close: Mar 30 2024 Pacific Daylight Time Closing Date/Time:
Cal State University (CSU) Monterey Bay
100 Campus Center, Seaside, CA 93955, USA
Classification: Admissions Evaluator I Hours: Full-time / 40 hours per week FLSA: Non-exempt Anticipated Hiring Salary Range: $3,866 to $4,298* mo. CSU Salary Schedule *CSUMB provides pay scales representing its good faith estimate of what the university reasonably expects to pay for this position. The pay offered to a selected candidate will be determined on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, and CSU systemwide pay for comparable jobs. Priority Screening Date: April 2, 2024 Recruitment Status: Open Until Filled ABOUT CSUMB California State University, Monterey Bay is a mid-sized university in California’s Central Coast that grants undergraduate and graduate degrees. Powered by an inspiring Founding Vision Statement , CSUMB is part of the nation’s largest four-year public university system, California State University , which educates nearly 460,000 students every year. With a vibrant, diverse student body of over 7,000 students, CSU Monterey Bay is both a Minority Serving Institution and a Hispanic Serving Institution. Our staff and faculty transform students’ lives with a focus on student success and engagement through experiential learning, service learning, and a strong emphasis on multicultural and global perspectives. CSUMB’s sustainability goal is to be carbon neutral by 2030. The university’s Strategic Plan prioritizes inclusive excellence through recruiting and investing in developing a diverse body of faculty, staff and administrators. Many appreciate living and working close to the shores of beautiful Monterey Bay, with easy access to recreational areas from Big Sur to Santa Cruz. Nearby opportunities for collaborative research include working in the Monterey Bay National Marine Sanctuary and Silicon Valley, and with colleagues at local research universities, including UC Santa Cruz and Stanford University. As one of the 23 campuses in the CSU system, CSUMB offers excellent benefits, including access to below-market-rate rental housing on East Campus, and competitive salaries for faculty and staff. With proximity to the San Francisco Bay Area and San Jose, opportunities for faculty, staff and students are as endless as the shores of the nearby Pacific Ocean. PURPOSE : Under the direct supervision of the Director of Admissions and Recruitment, the Admissions Evaluator serves in support of all Extended Education and International programs. The incumbent processes domestic and foreign student applications, determines eligibility for admission, and evaluates and posts all transfer credit from other institutions. The incumbent will also aid in the organization and processing of application documents. ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following : Fully performs admission functions to include eligibility checks at first year and transfer levels of domestic and foreign undergraduate admission according to the CSU Chancellor's Office for degree and certificate programs offered by the Extended Education and International degree programs. Advise and assist applicants and potential applicants regarding the eligibility of requirements and related matters using resource material to resolve a wide variety of unique and complex problems. Independently evaluate transfer credits, organize and interpret transfer credits as they apply to university curricula, including explaining and interpreting to students and preparing course by course evaluation summaries. Make evaluation recommendations regarding placement of credit by using the academic credit and the degree auditing program. Use protocol and conventions for optimal placement of courses or credit awarded for military work, tests, credit for prior experience and other work from non-traditional sources. Process, record, and disseminate degree requirements to students, faculty and staff to assess transfer credit and to assess completion of degree requirements. Analyze and research student academic needs and related problems to authorize and implement services to make appropriate recommendations for change to the responsible individuals, using increasing levels of judgment to resolve a wide variety of unique and complex problems. Assists the Extended Education Coordinator and the Senior Admissions International Recruiter in establishing admissions timelines & processes for the assigned programs, assists with maintaining the CSU Application website and updating communications to applicants, and maintains student dashboards. Complete transcript searches, education page updates, and assist in processing auto admissions batches. Other Functions : Performs other job-related duties and special projects as assigned. KNOWLEDGE, SKILLS AND ABILITIES : Thorough knowledge of the format and interpretation of course records and transcripts of institutions of higher education; knowledge of authenticating course credits and comparing records of differing formats, such as foreign records; knowledge of campus curriculum requirements for majors, minors, terminal degrees, and special program designations, and knowledge of the application of campus resources guidelines for making determinations using various criteria. Ability to be thorough, consistent, and accurate in the interpretation of records against criteria; ability to comprehend and interpret complex regulations or requirements and to apply them in the evaluation process; ability to maintain resources that document and update criteria; ability to explain criteria and evaluations to others; ability to make accurate records; ability to organize work to meet deadlines; ability to safeguard the confidentiality and security of records. MINIMUM QUALIFICATIONS : Equivalent to completion of a formal training program in academic records evaluation or one year of academic records evaluation experience or any 12-month combination of training and experience related to academic records evaluation. PREFERRED QUALIFICATIONS/DESIRABLE EXPERIENCE : Thorough knowledge of, and ability to carry out, the policies, procedures, requirements and practices of fee-based testing services. Maintenance of proctoring certification required by testing companies and/or the CSU. Familiarity with an array of technology from communication with remote instructors, students and test taking technologies, hardware, software, platforms, and learning systems to support hybrid and online students. Ability to foster and support multicultural competence as demonstrated through knowledge, skills and abilities. Technical fluency with Oracle/PeopleSoft, CSU Common Management System or equivalent student/finance information system; Microsoft Office Professional Suite, and Google mail and calendaring programs. SPECIAL CONDITIONS OF EMPLOYMENT & POSITION DESIGNATIONS : All offers of employment are contingent upon the successful completion of a background check (including a criminal records check). The person holding this position will have a duty to report to the Campus Title IX Officer information pertaining to discrimination, harassment, sexual misconduct, sexual exploitation, dating violence, domestic violence, stalking, and retaliation and is required to comply with the requirements set forth in CSU Executive Order EO 1095, EO 1096, and EO 1097 as a condition of employment. This position has been designated as a sensitive position with access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards . The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position is required to comply with confidentiality requirements outlined in the Department of Education’s Family Educational Rights and Privacy and California’s Educational Code Chapter 13 regarding sensitive student issues. This position has been designates as a sensitive position with access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards This position is designated as a Campus Security Authority (CSA) and will be required to participate in annual training and to immediately forward to the Clery Director all reports of crimes brought to their attention pursuant to the Clery Act and California State Education Code, Chapter 16, of the Donahue Higher Education Act, Section 67380. May require occasional evenings and/or weekend work. PHYSICAL ENVIRONMENT : Office environment with standard equipment and tasks. Position requires working at a computer and desk for extended periods of time. Work environment may include administering test at other CSUMB instructional sites including North Salinas, Salinas City Center, and South Monterey County. Requires travel between campus offices and off-campus locations. The health and safety of our students, faculty, and staff remain our highest priority. While on campus, students, faculty, staff, and the community will be expected to follow all campus safety mandates. BENEFITS/PERKS : CSUMB offers a premium benefit package that includes outstanding vacation, health, dental and vision plans; membership in the California Public Employees Retirement System (CalPERS); and 15 paid holidays a year. For more information, visit Employee Benefits Summary . As a perk, the University Corporation at CSU Monterey Bay provides access to affordable campus housing based on availability; visit Schoonover Employee Housing for more information. APPLICATION PROCEDURE : For full consideration, applicants must complete the required online application prior to the priority screen date found at Careers at CSUMB . Application submissions received after the application screening date will be reviewed at the discretion of the University. Materials submitted become the property of CSUMB and will not be returned. CSUMB is not a sponsoring agency for staff or management positions. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting Human Resources at (831) 582-3389 or emailing humanresources@csumb.edu . All employees must be eligible for employment in the U.S. GENERAL INFORMATION : CSUMB hires only individuals lawfully authorized to work in the United States and is an E-Verify employer. In compliance with federal crime awareness and campus security legislation, including the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics, you can view the notice of availability and access the Cal State University, Monterey Bay annual security and fire safety reports at https://csumb.edu/clery/asr-and-fsr-notices-availability/ . CSUMB is a smoke and tobacco-free campus. EQUAL OPPORTUNITY EMPLOYER : CSUMB is an Equal Opportunity employer seeking to recruit and support a broadly diverse community of faculty and staff. We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability. Advertised: Mar 15 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 16, 2024
Classification: Admissions Evaluator I Hours: Full-time / 40 hours per week FLSA: Non-exempt Anticipated Hiring Salary Range: $3,866 to $4,298* mo. CSU Salary Schedule *CSUMB provides pay scales representing its good faith estimate of what the university reasonably expects to pay for this position. The pay offered to a selected candidate will be determined on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, and CSU systemwide pay for comparable jobs. Priority Screening Date: April 2, 2024 Recruitment Status: Open Until Filled ABOUT CSUMB California State University, Monterey Bay is a mid-sized university in California’s Central Coast that grants undergraduate and graduate degrees. Powered by an inspiring Founding Vision Statement , CSUMB is part of the nation’s largest four-year public university system, California State University , which educates nearly 460,000 students every year. With a vibrant, diverse student body of over 7,000 students, CSU Monterey Bay is both a Minority Serving Institution and a Hispanic Serving Institution. Our staff and faculty transform students’ lives with a focus on student success and engagement through experiential learning, service learning, and a strong emphasis on multicultural and global perspectives. CSUMB’s sustainability goal is to be carbon neutral by 2030. The university’s Strategic Plan prioritizes inclusive excellence through recruiting and investing in developing a diverse body of faculty, staff and administrators. Many appreciate living and working close to the shores of beautiful Monterey Bay, with easy access to recreational areas from Big Sur to Santa Cruz. Nearby opportunities for collaborative research include working in the Monterey Bay National Marine Sanctuary and Silicon Valley, and with colleagues at local research universities, including UC Santa Cruz and Stanford University. As one of the 23 campuses in the CSU system, CSUMB offers excellent benefits, including access to below-market-rate rental housing on East Campus, and competitive salaries for faculty and staff. With proximity to the San Francisco Bay Area and San Jose, opportunities for faculty, staff and students are as endless as the shores of the nearby Pacific Ocean. PURPOSE : Under the direct supervision of the Director of Admissions and Recruitment, the Admissions Evaluator serves in support of all Extended Education and International programs. The incumbent processes domestic and foreign student applications, determines eligibility for admission, and evaluates and posts all transfer credit from other institutions. The incumbent will also aid in the organization and processing of application documents. ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following : Fully performs admission functions to include eligibility checks at first year and transfer levels of domestic and foreign undergraduate admission according to the CSU Chancellor's Office for degree and certificate programs offered by the Extended Education and International degree programs. Advise and assist applicants and potential applicants regarding the eligibility of requirements and related matters using resource material to resolve a wide variety of unique and complex problems. Independently evaluate transfer credits, organize and interpret transfer credits as they apply to university curricula, including explaining and interpreting to students and preparing course by course evaluation summaries. Make evaluation recommendations regarding placement of credit by using the academic credit and the degree auditing program. Use protocol and conventions for optimal placement of courses or credit awarded for military work, tests, credit for prior experience and other work from non-traditional sources. Process, record, and disseminate degree requirements to students, faculty and staff to assess transfer credit and to assess completion of degree requirements. Analyze and research student academic needs and related problems to authorize and implement services to make appropriate recommendations for change to the responsible individuals, using increasing levels of judgment to resolve a wide variety of unique and complex problems. Assists the Extended Education Coordinator and the Senior Admissions International Recruiter in establishing admissions timelines & processes for the assigned programs, assists with maintaining the CSU Application website and updating communications to applicants, and maintains student dashboards. Complete transcript searches, education page updates, and assist in processing auto admissions batches. Other Functions : Performs other job-related duties and special projects as assigned. KNOWLEDGE, SKILLS AND ABILITIES : Thorough knowledge of the format and interpretation of course records and transcripts of institutions of higher education; knowledge of authenticating course credits and comparing records of differing formats, such as foreign records; knowledge of campus curriculum requirements for majors, minors, terminal degrees, and special program designations, and knowledge of the application of campus resources guidelines for making determinations using various criteria. Ability to be thorough, consistent, and accurate in the interpretation of records against criteria; ability to comprehend and interpret complex regulations or requirements and to apply them in the evaluation process; ability to maintain resources that document and update criteria; ability to explain criteria and evaluations to others; ability to make accurate records; ability to organize work to meet deadlines; ability to safeguard the confidentiality and security of records. MINIMUM QUALIFICATIONS : Equivalent to completion of a formal training program in academic records evaluation or one year of academic records evaluation experience or any 12-month combination of training and experience related to academic records evaluation. PREFERRED QUALIFICATIONS/DESIRABLE EXPERIENCE : Thorough knowledge of, and ability to carry out, the policies, procedures, requirements and practices of fee-based testing services. Maintenance of proctoring certification required by testing companies and/or the CSU. Familiarity with an array of technology from communication with remote instructors, students and test taking technologies, hardware, software, platforms, and learning systems to support hybrid and online students. Ability to foster and support multicultural competence as demonstrated through knowledge, skills and abilities. Technical fluency with Oracle/PeopleSoft, CSU Common Management System or equivalent student/finance information system; Microsoft Office Professional Suite, and Google mail and calendaring programs. SPECIAL CONDITIONS OF EMPLOYMENT & POSITION DESIGNATIONS : All offers of employment are contingent upon the successful completion of a background check (including a criminal records check). The person holding this position will have a duty to report to the Campus Title IX Officer information pertaining to discrimination, harassment, sexual misconduct, sexual exploitation, dating violence, domestic violence, stalking, and retaliation and is required to comply with the requirements set forth in CSU Executive Order EO 1095, EO 1096, and EO 1097 as a condition of employment. This position has been designated as a sensitive position with access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards . The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position is required to comply with confidentiality requirements outlined in the Department of Education’s Family Educational Rights and Privacy and California’s Educational Code Chapter 13 regarding sensitive student issues. This position has been designates as a sensitive position with access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards This position is designated as a Campus Security Authority (CSA) and will be required to participate in annual training and to immediately forward to the Clery Director all reports of crimes brought to their attention pursuant to the Clery Act and California State Education Code, Chapter 16, of the Donahue Higher Education Act, Section 67380. May require occasional evenings and/or weekend work. PHYSICAL ENVIRONMENT : Office environment with standard equipment and tasks. Position requires working at a computer and desk for extended periods of time. Work environment may include administering test at other CSUMB instructional sites including North Salinas, Salinas City Center, and South Monterey County. Requires travel between campus offices and off-campus locations. The health and safety of our students, faculty, and staff remain our highest priority. While on campus, students, faculty, staff, and the community will be expected to follow all campus safety mandates. BENEFITS/PERKS : CSUMB offers a premium benefit package that includes outstanding vacation, health, dental and vision plans; membership in the California Public Employees Retirement System (CalPERS); and 15 paid holidays a year. For more information, visit Employee Benefits Summary . As a perk, the University Corporation at CSU Monterey Bay provides access to affordable campus housing based on availability; visit Schoonover Employee Housing for more information. APPLICATION PROCEDURE : For full consideration, applicants must complete the required online application prior to the priority screen date found at Careers at CSUMB . Application submissions received after the application screening date will be reviewed at the discretion of the University. Materials submitted become the property of CSUMB and will not be returned. CSUMB is not a sponsoring agency for staff or management positions. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting Human Resources at (831) 582-3389 or emailing humanresources@csumb.edu . All employees must be eligible for employment in the U.S. GENERAL INFORMATION : CSUMB hires only individuals lawfully authorized to work in the United States and is an E-Verify employer. In compliance with federal crime awareness and campus security legislation, including the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics, you can view the notice of availability and access the Cal State University, Monterey Bay annual security and fire safety reports at https://csumb.edu/clery/asr-and-fsr-notices-availability/ . CSUMB is a smoke and tobacco-free campus. EQUAL OPPORTUNITY EMPLOYER : CSUMB is an Equal Opportunity employer seeking to recruit and support a broadly diverse community of faculty and staff. We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability. Advertised: Mar 15 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) LA
5151 State University Drive, Los Angeles, CA 90032, USA
Job No: 535763; 2/16/2024 ADMISSIONS EVALUATOR (2 POSITIONS) Evaluator Trainee/Evaluator I Admissions and Recruitment Salary Range: Evaluator Trainee: $3,695 - $4,478/Monthly. Evaluator I: $3,866 - $5,440/Monthly. Work Schedule : Full-Time, Monday - Friday, 8:00 a.m. to 5:00 p.m.; non-exempt classification. Essential Functions : Under the general supervision of the Assistant Director for Admission Evaluations, the incumbent is responsible for the evaluation of admissions and academic records for admission eligibility, and determination of external transfer course credit. Work is performed under general supervision and requires a high degree of accuracy. The position processes and evaluates undergraduate and graduate applications; makes university admission eligibility determinations; performs evaluations of all types of academic records; interprets, analyzes, and applies written regulations, complex procedures and university policies; updates the CMS Student Systems; and assists applicants with the explanation of admissions decisions, policies and procedures. Required Qualifications & Experience : Evaluator Trainee : Equivalent to six months responsible experience involving academic, administrative, fiscal or statistical records processing and maintenance, or two years of full-time college with course work specific to development of quantitative and analytical skills. Upon successful completion of the training program, trainees are moved to the Evaluator I classification. Evaluator I : Equivalent to one year of academic records evaluation experience; OR one year equivalent to completion of a formal training program in academic records evaluation; OR any twelve-month combination of training and experience related to academic records evaluation. Both : The incumbent must have knowledge of Windows, including Word and Excel and possess strong analytical, mathematical, written, verbal, organizational and interpersonal skills. The incumbent must also possess the potential ability to work independently under general supervision with a high degree of accuracy. The ability to confront problems analytically and logically, and make appropriate conclusion; obtain a thorough understanding of the many variables, regulations, policies, practices and procedures involved in the admissions operation; disseminate clear and accurate information; attention to detail; and to maintain a good working relationship with applicants, faculty, staff, and the general public. The incumbent must have a demonstrated interest and/or ability to work in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the California State University. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University employees who may apply for the position. California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Desired Qualifications : A bachelor's degree from an accredited four-year college or university. PC proficiency - knowledge of software packages such as Microsoft Office. Familiarity with Cal State Apply, CMS PeopleSoft, and Hyland Imaging Systems are a plus. A quick study; multitask oriented; handle heavy workload; constantly demonstrate attitudes and behaviors in keeping good customer service; professionalism; student center philosophy and teamwork. Ability to work independently, take initiative and use own discretion in completing projects; and ability to work well under pressure. Closing date : Review of applications will begin on March 1, 2024 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs. Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer. To obtain employment information for the impaired call: TDD Line (323) 343-3670 24-hour Dial-A-Job Line (323) 343-3678 Advertised: Feb 16 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Job No: 535763; 2/16/2024 ADMISSIONS EVALUATOR (2 POSITIONS) Evaluator Trainee/Evaluator I Admissions and Recruitment Salary Range: Evaluator Trainee: $3,695 - $4,478/Monthly. Evaluator I: $3,866 - $5,440/Monthly. Work Schedule : Full-Time, Monday - Friday, 8:00 a.m. to 5:00 p.m.; non-exempt classification. Essential Functions : Under the general supervision of the Assistant Director for Admission Evaluations, the incumbent is responsible for the evaluation of admissions and academic records for admission eligibility, and determination of external transfer course credit. Work is performed under general supervision and requires a high degree of accuracy. The position processes and evaluates undergraduate and graduate applications; makes university admission eligibility determinations; performs evaluations of all types of academic records; interprets, analyzes, and applies written regulations, complex procedures and university policies; updates the CMS Student Systems; and assists applicants with the explanation of admissions decisions, policies and procedures. Required Qualifications & Experience : Evaluator Trainee : Equivalent to six months responsible experience involving academic, administrative, fiscal or statistical records processing and maintenance, or two years of full-time college with course work specific to development of quantitative and analytical skills. Upon successful completion of the training program, trainees are moved to the Evaluator I classification. Evaluator I : Equivalent to one year of academic records evaluation experience; OR one year equivalent to completion of a formal training program in academic records evaluation; OR any twelve-month combination of training and experience related to academic records evaluation. Both : The incumbent must have knowledge of Windows, including Word and Excel and possess strong analytical, mathematical, written, verbal, organizational and interpersonal skills. The incumbent must also possess the potential ability to work independently under general supervision with a high degree of accuracy. The ability to confront problems analytically and logically, and make appropriate conclusion; obtain a thorough understanding of the many variables, regulations, policies, practices and procedures involved in the admissions operation; disseminate clear and accurate information; attention to detail; and to maintain a good working relationship with applicants, faculty, staff, and the general public. The incumbent must have a demonstrated interest and/or ability to work in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the California State University. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University employees who may apply for the position. California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Desired Qualifications : A bachelor's degree from an accredited four-year college or university. PC proficiency - knowledge of software packages such as Microsoft Office. Familiarity with Cal State Apply, CMS PeopleSoft, and Hyland Imaging Systems are a plus. A quick study; multitask oriented; handle heavy workload; constantly demonstrate attitudes and behaviors in keeping good customer service; professionalism; student center philosophy and teamwork. Ability to work independently, take initiative and use own discretion in completing projects; and ability to work well under pressure. Closing date : Review of applications will begin on March 1, 2024 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs. Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer. To obtain employment information for the impaired call: TDD Line (323) 343-3670 24-hour Dial-A-Job Line (323) 343-3678 Advertised: Feb 16 2024 Pacific Standard Time Applications close: Closing Date/Time:
STATE CENTER COMMUNITY COLLEGE DISTRICT
Fresno, California, United States
General Purpose Under general supervision, performs routine to complex administrative support and technical duties to support student enrollment, registration and access to records; performs complex data entry, tracking and reporting processes; processes exception petitions and resolves standard student enrollment issues; performs registration and enrollment duties for nonstandard programs requiring manual processes; and performs related duties as assigned. Essential Duties & Responsibilities The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Provides day-to-day lead work guidance and direction to other staff and student aides; assigns, schedules and monitors work for completeness, accuracy and conformance with District, department and legal/regulatory requirements and standards; provides information, instruction and training on work procedures and technical, legal and regulatory requirements. Performs routine to complex front counter and web room admissions and records duties; answers questions from and assists returning, currently enrolled and prospective students with registering, adding or dropping courses, payments and access to official records; distributes and accepts and reviews for completeness and accuracy various forms and petitions; provides information and validates student eligibility for particular programs, classes or early enrollment; responds to questions and complaints. Answers escalated student questions regarding policies, procedures, programs and services including clarification of course and program enrollment requirements and department processes and procedures; verifies student eligibility and program participation for enrollment, registration and proper documentation purposes; overrides holds and processes petitions following established guidelines; researches and prepares documentation for nonstandard petitions and requests requiring a higher level of approval. Provides technical assistance and information to students, faculty and staff regarding eligibility, required documentation, processing requirements and fees; explains applications, requirements and correct procedures for completion of forms, applications and processes and restrictions; reviews completed forms for accuracy and completeness; assists departments with dual enrollment, cohort and other programmatic enrollments and registration processes. Receives and inputs a variety of student information into computer systems; downloads instructors' rosters, unit and grade reports and prepares for review and approval; researches information in computer systems; assists with the preparation of forms and documentation; verifies accuracy of information with third parties; tracks students in College services and programs. Documents and enters into applicable computer systems grade changes, course repeats, unit and grade point average calculations and other student activity to update student academic records and ensure accurate accounting of student records; assists with grade intake at semester end; researches and resolves enrollment and transcript problems such as duplicate accounts and conflicting/inaccurate information. Prepares and compiles packets of materials; receives, opens and processes returned mail; prepares regular and bulk mailings; scans or copies various documents and materials; duplicates, assembles and distributes packets. Maintains a variety of standard office and specialized records and files; creates and maintains spreadsheets and databases to track petitions, files, activities and services. Maintains all student supporting documentation to meet retention and audit requirements; maintains and ensures the confidentiality of all student documents and records in accordance with the Family Educational Rights and Privacy Act and established District policies and procedures. As assigned, accepts payments and cash receipts for parking, child care, tuition and other payments; closes and balances cash drawer; issues student identification cards. Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District. OTHER DUTIES Provides backup for other departments or division office administrative support staff. Assists with responding to subpoenas for student records and enrollment verifications. Interacts with other departments and with state and federal programs on behalf of the department/ program or a student. Performs related duties as assigned. Employment Standards / Minimum Qualifications KNOWLEDGE, SKILLS AND ABILITIES Knowledge of: Modern office practices, procedures and equipment including computers and applicable software programs. Department services, program goals, objectives, policies, procedures and practices. Customer service practices and telephone etiquette. District student recordkeeping practices and procedures for processing student information and interpreting input and output data utilizing District computer systems used for admissions and records functions. Policies, procedures, goals and objectives of a college admissions and records department. The Family Educational Rights and Privacy Act and other District, state and federal laws, rules, regulations and policies governing student admissions and records. Practices and techniques of sound business communication; correct English usage, including spelling, grammar and punctuation. Safety policies and safe work practices applicable to the assignment. Basic principles and practices of employee work guidance and direction. Uses and operations of scanners, phone systems, computers, standard business software, and database and spreadsheet applications. Skills and Abilities to: Assign and review the work of assigned staff. Provide customer service in person and over the phone, sometimes to confrontational individuals. Interpret, explain and apply District, departmental and administrative policies, procedures and practices. Prepare clear and accurate reports, documents, data entries and files at an acceptable speed. Determine work priorities during peak workload periods, using sound judgment in the application of policies, rules, regulations and standard operating procedures. Organize and maintain physical and electronic files. Make mathematical calculations. Maintain confidentiality of District and student files and records. Track and report statistical information utilizing complex spreadsheets and databases. Effectively engage and support historically minoritized groups by addressing issues of equity and improving culturally responsive service-oriented practices. Communicate effectively, both orally and in writing. Understand and follow written and oral instructions. Operate a computer and use standard business software. Type accurately at a speed necessary to meet the requirements of the position. Represent the District effectively to students, customers and the public. Exercise tact and diplomacy in dealing with sensitive, complex and confidential student situations. Establish and maintain effective working relationships with all those encountered in the course of work. EDUCATION AND EXPERIENCE Graduation from high school or GED equivalent, and at least three years of progressively responsible experience involving admissions, enrollment and student records; or an equivalent combination of training and experience. LICENSES, CERTIFICATES AND OTHER REQUIREMENTS Some assignments may require a valid California driver's license and the ability to maintain insurability under the District's vehicle insurance program. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk and stand; and lift up to 10 pounds and occasionally up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Mental Demands While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; observe and interpret situations; learn and apply new information or skills; perform highly detailed work; work on multiple, concurrent tasks; work with frequent interruptions; work under intensive deadlines; and interact with District managers, staff, the public and others encountered in the course of work. WORKING ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees work under typical office conditions subject to frequent public contact and interruption; and intermittent exposure to individuals acting in a disagreeable fashion. The employee may be required to travel to locations other than assigned work site and to adjust to work schedule changes and requirements to work overtime. Assessment Process Only the most qualified applicants will be invited to interview for the assignment. Full-time permanent positions provide an attractive benefit package which includes health, dental and vision coverage for the employee and eligible dependents, as well as life insurance and disability coverage for employees.Part-time positions are paid hourly, with limited benefits. For a detailed list of benefits, visit our benefits page .
Mar 07, 2024
Temporary
General Purpose Under general supervision, performs routine to complex administrative support and technical duties to support student enrollment, registration and access to records; performs complex data entry, tracking and reporting processes; processes exception petitions and resolves standard student enrollment issues; performs registration and enrollment duties for nonstandard programs requiring manual processes; and performs related duties as assigned. Essential Duties & Responsibilities The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Provides day-to-day lead work guidance and direction to other staff and student aides; assigns, schedules and monitors work for completeness, accuracy and conformance with District, department and legal/regulatory requirements and standards; provides information, instruction and training on work procedures and technical, legal and regulatory requirements. Performs routine to complex front counter and web room admissions and records duties; answers questions from and assists returning, currently enrolled and prospective students with registering, adding or dropping courses, payments and access to official records; distributes and accepts and reviews for completeness and accuracy various forms and petitions; provides information and validates student eligibility for particular programs, classes or early enrollment; responds to questions and complaints. Answers escalated student questions regarding policies, procedures, programs and services including clarification of course and program enrollment requirements and department processes and procedures; verifies student eligibility and program participation for enrollment, registration and proper documentation purposes; overrides holds and processes petitions following established guidelines; researches and prepares documentation for nonstandard petitions and requests requiring a higher level of approval. Provides technical assistance and information to students, faculty and staff regarding eligibility, required documentation, processing requirements and fees; explains applications, requirements and correct procedures for completion of forms, applications and processes and restrictions; reviews completed forms for accuracy and completeness; assists departments with dual enrollment, cohort and other programmatic enrollments and registration processes. Receives and inputs a variety of student information into computer systems; downloads instructors' rosters, unit and grade reports and prepares for review and approval; researches information in computer systems; assists with the preparation of forms and documentation; verifies accuracy of information with third parties; tracks students in College services and programs. Documents and enters into applicable computer systems grade changes, course repeats, unit and grade point average calculations and other student activity to update student academic records and ensure accurate accounting of student records; assists with grade intake at semester end; researches and resolves enrollment and transcript problems such as duplicate accounts and conflicting/inaccurate information. Prepares and compiles packets of materials; receives, opens and processes returned mail; prepares regular and bulk mailings; scans or copies various documents and materials; duplicates, assembles and distributes packets. Maintains a variety of standard office and specialized records and files; creates and maintains spreadsheets and databases to track petitions, files, activities and services. Maintains all student supporting documentation to meet retention and audit requirements; maintains and ensures the confidentiality of all student documents and records in accordance with the Family Educational Rights and Privacy Act and established District policies and procedures. As assigned, accepts payments and cash receipts for parking, child care, tuition and other payments; closes and balances cash drawer; issues student identification cards. Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District. OTHER DUTIES Provides backup for other departments or division office administrative support staff. Assists with responding to subpoenas for student records and enrollment verifications. Interacts with other departments and with state and federal programs on behalf of the department/ program or a student. Performs related duties as assigned. Employment Standards / Minimum Qualifications KNOWLEDGE, SKILLS AND ABILITIES Knowledge of: Modern office practices, procedures and equipment including computers and applicable software programs. Department services, program goals, objectives, policies, procedures and practices. Customer service practices and telephone etiquette. District student recordkeeping practices and procedures for processing student information and interpreting input and output data utilizing District computer systems used for admissions and records functions. Policies, procedures, goals and objectives of a college admissions and records department. The Family Educational Rights and Privacy Act and other District, state and federal laws, rules, regulations and policies governing student admissions and records. Practices and techniques of sound business communication; correct English usage, including spelling, grammar and punctuation. Safety policies and safe work practices applicable to the assignment. Basic principles and practices of employee work guidance and direction. Uses and operations of scanners, phone systems, computers, standard business software, and database and spreadsheet applications. Skills and Abilities to: Assign and review the work of assigned staff. Provide customer service in person and over the phone, sometimes to confrontational individuals. Interpret, explain and apply District, departmental and administrative policies, procedures and practices. Prepare clear and accurate reports, documents, data entries and files at an acceptable speed. Determine work priorities during peak workload periods, using sound judgment in the application of policies, rules, regulations and standard operating procedures. Organize and maintain physical and electronic files. Make mathematical calculations. Maintain confidentiality of District and student files and records. Track and report statistical information utilizing complex spreadsheets and databases. Effectively engage and support historically minoritized groups by addressing issues of equity and improving culturally responsive service-oriented practices. Communicate effectively, both orally and in writing. Understand and follow written and oral instructions. Operate a computer and use standard business software. Type accurately at a speed necessary to meet the requirements of the position. Represent the District effectively to students, customers and the public. Exercise tact and diplomacy in dealing with sensitive, complex and confidential student situations. Establish and maintain effective working relationships with all those encountered in the course of work. EDUCATION AND EXPERIENCE Graduation from high school or GED equivalent, and at least three years of progressively responsible experience involving admissions, enrollment and student records; or an equivalent combination of training and experience. LICENSES, CERTIFICATES AND OTHER REQUIREMENTS Some assignments may require a valid California driver's license and the ability to maintain insurability under the District's vehicle insurance program. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk and stand; and lift up to 10 pounds and occasionally up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Mental Demands While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; observe and interpret situations; learn and apply new information or skills; perform highly detailed work; work on multiple, concurrent tasks; work with frequent interruptions; work under intensive deadlines; and interact with District managers, staff, the public and others encountered in the course of work. WORKING ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees work under typical office conditions subject to frequent public contact and interruption; and intermittent exposure to individuals acting in a disagreeable fashion. The employee may be required to travel to locations other than assigned work site and to adjust to work schedule changes and requirements to work overtime. Assessment Process Only the most qualified applicants will be invited to interview for the assignment. Full-time permanent positions provide an attractive benefit package which includes health, dental and vision coverage for the employee and eligible dependents, as well as life insurance and disability coverage for employees.Part-time positions are paid hourly, with limited benefits. For a detailed list of benefits, visit our benefits page .
CSU, Sacramento
6000 J Street, Sacramento, CA 95819, USA
Working Title: Admissions & Outreach Communications Coordinator Classification Title: Public Affairs/Communications Specialist II Posting Details Priority Application Date (Posting will remain open until filled): Sunday, March 3rd @ 11:55pm PT Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment. Position Summary Under general supervision, the Admissions & Outreach Communications Coordinator (Coordinator) serves as the lead contact for Hobsons (Admissions Communication Data Management System) and inputs all data and communication requests. The Coordinator is responsible for the application development, implementation, testing, reporting, and support for all communication modules within Hobsons. This position is also responsible for collaborating with other departments to create communication plans for prospective students, applied/admitted students, and Admission and Outreach events. They will be responsible for sending out messages to students, incoming students, and the community regarding admission events and deadlines. FLSA : Exempt (not eligible for overtime) Anticipated Hiring Range : Anticipated hiring range is $3,949 per month CSU Classification Salary Range : $3,949 per month - $7,143 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 2 Recruitment Type : Regular/Probationary Time Base : Full-Time Work Hours : Monday - Friday 8am - 5pm. Work hours may vary depending on department need. Department Information Admission and Outreach sponsors and coordinates numerous recruitment activities and offers prospective and current students individual and group admission counseling and accurate, efficient document processing. For more information visit: https://www.csus.edu/apply/admissions/index.html Minimum Qualifications Entry to the first level within this classification requires knowledge of the fundamentals of public affairs and/or media relations, and/or some exposure to marketing and marketing research. This background normally is obtained through a college degree, which includes relevant coursework in the field, and up to two years of related professional or technical experience. In addition, strong written and verbal communication skills with a solid foundation in grammar, spelling, and the composition of various communication vehicles are essential to initial entry to this classification. Required Qualifications Excellent oral and written communication skills. Knowledge of methods, procedures, practices, and activities of the data management area. Advanced level knowledge to work independently on technology and software applications such as word processing, spreadsheets, database management, and communication tools. Ability to interpret and apply department policies and procedures. Ability to rapidly acquire a general knowledge of the overall operation, functions, and programs of the campus. Advanced level knowledge of English grammar, business writing, punctuation, and spelling. Ability to use initiative and resourcefulness in planning work assignments. Strong ability to reason logically, ability to collect, compile, analyze, and evaluate data and make verbal or written presentations based on these data. Ability to interact and communicate effectively with a variety of internal partners from university management, faculty, and staff. Ability to compose and appropriately format statistical data reports. Ability to perform accurately in a detail-oriented environment. Must plan and execute multiple work priorities, organize, and plan work and projects. Ability to modify communication plans quickly and accurately in response to changing directives and enrollment environment. Exceptional interpersonal skills, to deal tactfully and effectively with faculty and staff working under stress and pressure of short deadlines and multiple projects. Condition of Employment Ability to pass a background check Preferred Qualifications Computing experience which includes demonstrated knowledge of relevant hardware, software, maintenance, and user support; skill in the collection, evaluation, and interpretation of data to develop sound conclusions and make appropriate recommendations. Knowledge of campus and admissions specific software systems and applications such as CMS, Data Warehouse, Student Center, My SacState, and CSU Mentor. Knowledge of CSU and Sacramento State admission requirements, processes, and timelines. Familiarity with Sacramento State academic and student programs and offerings. Documents Needed to Apply Resume Cover Letter Failure to upload required documentation may lead to disqualification. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate will be required to provide official transcripts of their highest degree earned and must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Feb 16 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title: Admissions & Outreach Communications Coordinator Classification Title: Public Affairs/Communications Specialist II Posting Details Priority Application Date (Posting will remain open until filled): Sunday, March 3rd @ 11:55pm PT Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment. Position Summary Under general supervision, the Admissions & Outreach Communications Coordinator (Coordinator) serves as the lead contact for Hobsons (Admissions Communication Data Management System) and inputs all data and communication requests. The Coordinator is responsible for the application development, implementation, testing, reporting, and support for all communication modules within Hobsons. This position is also responsible for collaborating with other departments to create communication plans for prospective students, applied/admitted students, and Admission and Outreach events. They will be responsible for sending out messages to students, incoming students, and the community regarding admission events and deadlines. FLSA : Exempt (not eligible for overtime) Anticipated Hiring Range : Anticipated hiring range is $3,949 per month CSU Classification Salary Range : $3,949 per month - $7,143 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 2 Recruitment Type : Regular/Probationary Time Base : Full-Time Work Hours : Monday - Friday 8am - 5pm. Work hours may vary depending on department need. Department Information Admission and Outreach sponsors and coordinates numerous recruitment activities and offers prospective and current students individual and group admission counseling and accurate, efficient document processing. For more information visit: https://www.csus.edu/apply/admissions/index.html Minimum Qualifications Entry to the first level within this classification requires knowledge of the fundamentals of public affairs and/or media relations, and/or some exposure to marketing and marketing research. This background normally is obtained through a college degree, which includes relevant coursework in the field, and up to two years of related professional or technical experience. In addition, strong written and verbal communication skills with a solid foundation in grammar, spelling, and the composition of various communication vehicles are essential to initial entry to this classification. Required Qualifications Excellent oral and written communication skills. Knowledge of methods, procedures, practices, and activities of the data management area. Advanced level knowledge to work independently on technology and software applications such as word processing, spreadsheets, database management, and communication tools. Ability to interpret and apply department policies and procedures. Ability to rapidly acquire a general knowledge of the overall operation, functions, and programs of the campus. Advanced level knowledge of English grammar, business writing, punctuation, and spelling. Ability to use initiative and resourcefulness in planning work assignments. Strong ability to reason logically, ability to collect, compile, analyze, and evaluate data and make verbal or written presentations based on these data. Ability to interact and communicate effectively with a variety of internal partners from university management, faculty, and staff. Ability to compose and appropriately format statistical data reports. Ability to perform accurately in a detail-oriented environment. Must plan and execute multiple work priorities, organize, and plan work and projects. Ability to modify communication plans quickly and accurately in response to changing directives and enrollment environment. Exceptional interpersonal skills, to deal tactfully and effectively with faculty and staff working under stress and pressure of short deadlines and multiple projects. Condition of Employment Ability to pass a background check Preferred Qualifications Computing experience which includes demonstrated knowledge of relevant hardware, software, maintenance, and user support; skill in the collection, evaluation, and interpretation of data to develop sound conclusions and make appropriate recommendations. Knowledge of campus and admissions specific software systems and applications such as CMS, Data Warehouse, Student Center, My SacState, and CSU Mentor. Knowledge of CSU and Sacramento State admission requirements, processes, and timelines. Familiarity with Sacramento State academic and student programs and offerings. Documents Needed to Apply Resume Cover Letter Failure to upload required documentation may lead to disqualification. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate will be required to provide official transcripts of their highest degree earned and must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Feb 16 2024 Pacific Standard Time Applications close: Closing Date/Time: