Monterey County Human Resources
Salinas, California, United States
Position Description SUPERVISING PUBLIC HEALTH NUTRITIONIST $6,272 - $8,566 per Month Open Until Filled Priority Screening Date: Monday, March 11, 2024 Exam # 24/50L80/02PH Summary of Position The Health Department's Public Health Bureau is seeking to fill vacant Supervising Public Health Nutritionist for the Women, Infants, and Children (WIC) Program. The WIC Program provides breastfeeding support, nutrition and health education to families to improve eating and physical activity behaviors and provides electronic benefits for specific foods important for good health. The Supervising Public Health Nutritionist is responsible for supervising paraprofessional and professional staff at multiple worksites. This position provides training and guidance to staff, reviews and approves educational and program materials, presentations, supports budget development, grant requests and implementation of State and Federal regulations. The Supervising Public Health Nutritionist will work closely with the Health Program Coordinator/Local Agency WIC Director and Public Health Program Manager to support community coalition efforts, grant reporting, and project evaluation requirements. The Health Department may offer up to $10,000 signing bonus to candidates hired into regular full-time positions for this classification from this recruitment (24/50L80/02PH). The Eligible List established by this recruitment process may be used to fill current and future vacancies on a regular full-time, part-time, or temporary basis County-wide. Examples of Duties Supervises professional and paraprofessional staff in the delivery of technical, educational and advisory nutritional services; assigns, reviews and coordinates the work of staff, including monitoring for timely completion and conformance to specific directions and overall work standards. Plans and coordinates the operation of outlying WIC clinics; establishes clinic schedules and staff assignments, recommends policy and procedure relative facilities. Keeps current on nutritional research; interprets to professional and paraprofessional staff, its applications to the WIC program; attends meetings and/or conferences. Keeps a variety of records; prepares verbal, written and statistical reports and correspondence. Assists the Public Health Programs Manager in the administration of the Woman, Infant, Children (WIC) Supplemental Food Program by developing, implementing local guidelines, to meet client needs and program goals. Trains staff on education, counseling and evaluation techniques related to nutrition and health education; and on policy and procedures relative to technical program operations. Develops and conducts educational programs in nutrition, health and consumerism for professional and paraprofessional staff; coordinates the development of classroom curriculum and classroom schedules; coordinates utilization of the interagency specialty education consultants. Provides consultation to physicians, public health nurses and health agency personnel regarding nutritional requirements and problems of the public and individual clients; serves as subject matter resources to other WIC staff in relation to policies, procedures and by providing professional or specialized knowledge and recommending solutions to complex problems. Represents WIC in the development, evaluation and implementation of interagency programs, policies and procedures related to agencies for which they serve as liaison. Assists with the collection and analysis of statistical and survey data dealing with the program assessment and patient flow. Designs meal plans to meet individual dietary requirements of high-risk clients. Provides individual therapeutic diet counseling and conducts group sessions for high-risk clients and/their families. To view the complete job description, please visit the Monterey County website: Supervising Public Health Nutritionist THE SUCCESSFUL CANDIDATE Will have a proven track record demonstrating the following knowledge, skills, and abilities: Thorough Knowledge of: Human nutrition principles and their relationship to health and disease. Social, cultural and economic problems of individuals and families as they apply to public health nutrition. Working knowledge of: Community Health organization and resources. Principles and techniques of effective supervision. Principles of adult education and staff development. Counseling techniques as related to the field of nutrition. Skill and Ability to: Plan, direct and evaluate the work of subordinate staff. Read, interpret, and apply government regulations as they apply to nutrition programs. Develop, implement, and evaluate nutrition programs. Communicate verbally to present nutritional information in training sessions and provide information before large groups. Gather, analyze, and interpret nutritional and patient flow information. Write to prepare clear and concise reports and correspondence. Establish and maintain effective relationships with those contacted through the course of the work. Work with a minimum of supervision. Characteristics of the Successful Candidate: Strong analytical and problem-solving skills Strong team leader Collaboration and utilization of a team approach Sensitivity, both culturally and linguistically Effective verbal and written communication skills Examples of Experience/Education/Training Any combination of training, education and/or experience which provides the knowledge, skills and abilities and required conditions of employment is qualifying. An example of a way these requirements might be acquired is: Experience: Two years of experience comparable to the class of Public Health Nutritionist II with Monterey County to include the provision of varied nutritional services to the public of which at least one year should have included lead responsibilities. DESIRABLE QUALIFICATIONS Ability to communicate effectively in English and Spanish is desirable for this position. Bilingual (English/Spanish) candidates must complete and receive a passing score on the bilingual oral and written exam upon hire in order to receive the bilingual pay stipend. Experience in lactation counseling is desirable, particularly with an International Board-Certified Lactation Consultant (IBCLC), Certified Lactation Counselor (CLC), or Certified Lactation Educator (CLE) designation. CONDITIONS OF EMPLOYMENT Pursuant to Section 130-10 of the WIC Program Manual, possession of current registration as a Dietitian, credentialed by the Commission on Dietetic Registration of the Academy of Nutrition and Dietetics. Possess and maintain a valid California Class C Driver's License with a satisfactory driving record or ability to provide suitable transportation approved by the appointing authority. Successfully complete a background check to include fingerprinting. Be available to work a flexible schedule, including evenings, weekends, holidays, and during times of disaster and/or emergency. Additional Information BENEFITS: The County of Monterey offers an excellent benefits package. Please visit our website to view the Unit F Benefit Summary Sheet . This information is not legally binding, nor does it serve as a contract. The benefits listed in the Monterey County Personnel Policies and Practices Resolution or Memorandum of Understanding (MOU) prevail over this listing. NOTES: As a condition of employment, prospective employees may be required to submit to a background review which may include a review of information concerning present and/or prior employment, driving record, and record of any criminal convictions. Employment is contingent upon acceptable documentation verifying identity and authorization for employment in the U.S.; a list of acceptable documents is available on the USCIS Form I-9. If you are hired into this classification in a temporary position, your rate of pay will be hourly, and you will not be eligible for the benefits listed in the summary. Application and Selection Procedures Apply On-Line at https://www.governmentjobs.com/careers/montereycounty , by Priority Screening Date: March 11, 2024, at 11:59 PM (PST) or Hard copy applications may be obtained from and submitted during normal business hours, Monday - Friday, 8:00 AM - 5:00 PM by contacting: Monterey County Health Department Human Resources Division 1270 Natividad Road Salinas, CA 93906 Phone: 831-755-4519 Fax: 831-775-8015 The selection process is tentative, and applicants will be notified if changes are made. To assess applicants' possession of required qualifications, the examination process may include an oral examination, pre-examination exercises, performance examination, and/or written examination. The competitive examination process includes submittal of required application materials. A complete application package will include: A completed County of Monterey Employment Application Responses to the Supplemental Questions Pursuant to Section 130-10 of the WIC Program Manual, possession of current registration as a Dietitian, credentialed by the Commission on Dietetic Registration of the Academy of Nutrition and Dietetics Applicants who fail to provide all required materials by the final filing deadline will not be considered. Resumes, cover letters, letters of interest, and other correspondence will not be accepted as a substitute for required application materials. All required application materials will be competitively evaluated. Those applicants that are determined to be the most appropriately qualified will be invited to participate further in the selection process. EQUAL OPPORTUNITY AND REASONABLE ACCOMMODATION Monterey County is a drug-free workplace and an equal opportunity employer. The County seeks candidates who can make contributions in an environment of cultural and ethnic diversity. Monterey County is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Priscilla Herrera, Human Resources Analyst, at (831) 755-4515, or herrerap1@co.monterey.ca.us . http://www.co.monterey.ca.us/government/departments-a-h/human-resources/human-resources/benefits/benefit-summary-sheet Closing Date/Time: Continuous
Position Description SUPERVISING PUBLIC HEALTH NUTRITIONIST $6,272 - $8,566 per Month Open Until Filled Priority Screening Date: Monday, March 11, 2024 Exam # 24/50L80/02PH Summary of Position The Health Department's Public Health Bureau is seeking to fill vacant Supervising Public Health Nutritionist for the Women, Infants, and Children (WIC) Program. The WIC Program provides breastfeeding support, nutrition and health education to families to improve eating and physical activity behaviors and provides electronic benefits for specific foods important for good health. The Supervising Public Health Nutritionist is responsible for supervising paraprofessional and professional staff at multiple worksites. This position provides training and guidance to staff, reviews and approves educational and program materials, presentations, supports budget development, grant requests and implementation of State and Federal regulations. The Supervising Public Health Nutritionist will work closely with the Health Program Coordinator/Local Agency WIC Director and Public Health Program Manager to support community coalition efforts, grant reporting, and project evaluation requirements. The Health Department may offer up to $10,000 signing bonus to candidates hired into regular full-time positions for this classification from this recruitment (24/50L80/02PH). The Eligible List established by this recruitment process may be used to fill current and future vacancies on a regular full-time, part-time, or temporary basis County-wide. Examples of Duties Supervises professional and paraprofessional staff in the delivery of technical, educational and advisory nutritional services; assigns, reviews and coordinates the work of staff, including monitoring for timely completion and conformance to specific directions and overall work standards. Plans and coordinates the operation of outlying WIC clinics; establishes clinic schedules and staff assignments, recommends policy and procedure relative facilities. Keeps current on nutritional research; interprets to professional and paraprofessional staff, its applications to the WIC program; attends meetings and/or conferences. Keeps a variety of records; prepares verbal, written and statistical reports and correspondence. Assists the Public Health Programs Manager in the administration of the Woman, Infant, Children (WIC) Supplemental Food Program by developing, implementing local guidelines, to meet client needs and program goals. Trains staff on education, counseling and evaluation techniques related to nutrition and health education; and on policy and procedures relative to technical program operations. Develops and conducts educational programs in nutrition, health and consumerism for professional and paraprofessional staff; coordinates the development of classroom curriculum and classroom schedules; coordinates utilization of the interagency specialty education consultants. Provides consultation to physicians, public health nurses and health agency personnel regarding nutritional requirements and problems of the public and individual clients; serves as subject matter resources to other WIC staff in relation to policies, procedures and by providing professional or specialized knowledge and recommending solutions to complex problems. Represents WIC in the development, evaluation and implementation of interagency programs, policies and procedures related to agencies for which they serve as liaison. Assists with the collection and analysis of statistical and survey data dealing with the program assessment and patient flow. Designs meal plans to meet individual dietary requirements of high-risk clients. Provides individual therapeutic diet counseling and conducts group sessions for high-risk clients and/their families. To view the complete job description, please visit the Monterey County website: Supervising Public Health Nutritionist THE SUCCESSFUL CANDIDATE Will have a proven track record demonstrating the following knowledge, skills, and abilities: Thorough Knowledge of: Human nutrition principles and their relationship to health and disease. Social, cultural and economic problems of individuals and families as they apply to public health nutrition. Working knowledge of: Community Health organization and resources. Principles and techniques of effective supervision. Principles of adult education and staff development. Counseling techniques as related to the field of nutrition. Skill and Ability to: Plan, direct and evaluate the work of subordinate staff. Read, interpret, and apply government regulations as they apply to nutrition programs. Develop, implement, and evaluate nutrition programs. Communicate verbally to present nutritional information in training sessions and provide information before large groups. Gather, analyze, and interpret nutritional and patient flow information. Write to prepare clear and concise reports and correspondence. Establish and maintain effective relationships with those contacted through the course of the work. Work with a minimum of supervision. Characteristics of the Successful Candidate: Strong analytical and problem-solving skills Strong team leader Collaboration and utilization of a team approach Sensitivity, both culturally and linguistically Effective verbal and written communication skills Examples of Experience/Education/Training Any combination of training, education and/or experience which provides the knowledge, skills and abilities and required conditions of employment is qualifying. An example of a way these requirements might be acquired is: Experience: Two years of experience comparable to the class of Public Health Nutritionist II with Monterey County to include the provision of varied nutritional services to the public of which at least one year should have included lead responsibilities. DESIRABLE QUALIFICATIONS Ability to communicate effectively in English and Spanish is desirable for this position. Bilingual (English/Spanish) candidates must complete and receive a passing score on the bilingual oral and written exam upon hire in order to receive the bilingual pay stipend. Experience in lactation counseling is desirable, particularly with an International Board-Certified Lactation Consultant (IBCLC), Certified Lactation Counselor (CLC), or Certified Lactation Educator (CLE) designation. CONDITIONS OF EMPLOYMENT Pursuant to Section 130-10 of the WIC Program Manual, possession of current registration as a Dietitian, credentialed by the Commission on Dietetic Registration of the Academy of Nutrition and Dietetics. Possess and maintain a valid California Class C Driver's License with a satisfactory driving record or ability to provide suitable transportation approved by the appointing authority. Successfully complete a background check to include fingerprinting. Be available to work a flexible schedule, including evenings, weekends, holidays, and during times of disaster and/or emergency. Additional Information BENEFITS: The County of Monterey offers an excellent benefits package. Please visit our website to view the Unit F Benefit Summary Sheet . This information is not legally binding, nor does it serve as a contract. The benefits listed in the Monterey County Personnel Policies and Practices Resolution or Memorandum of Understanding (MOU) prevail over this listing. NOTES: As a condition of employment, prospective employees may be required to submit to a background review which may include a review of information concerning present and/or prior employment, driving record, and record of any criminal convictions. Employment is contingent upon acceptable documentation verifying identity and authorization for employment in the U.S.; a list of acceptable documents is available on the USCIS Form I-9. If you are hired into this classification in a temporary position, your rate of pay will be hourly, and you will not be eligible for the benefits listed in the summary. Application and Selection Procedures Apply On-Line at https://www.governmentjobs.com/careers/montereycounty , by Priority Screening Date: March 11, 2024, at 11:59 PM (PST) or Hard copy applications may be obtained from and submitted during normal business hours, Monday - Friday, 8:00 AM - 5:00 PM by contacting: Monterey County Health Department Human Resources Division 1270 Natividad Road Salinas, CA 93906 Phone: 831-755-4519 Fax: 831-775-8015 The selection process is tentative, and applicants will be notified if changes are made. To assess applicants' possession of required qualifications, the examination process may include an oral examination, pre-examination exercises, performance examination, and/or written examination. The competitive examination process includes submittal of required application materials. A complete application package will include: A completed County of Monterey Employment Application Responses to the Supplemental Questions Pursuant to Section 130-10 of the WIC Program Manual, possession of current registration as a Dietitian, credentialed by the Commission on Dietetic Registration of the Academy of Nutrition and Dietetics Applicants who fail to provide all required materials by the final filing deadline will not be considered. Resumes, cover letters, letters of interest, and other correspondence will not be accepted as a substitute for required application materials. All required application materials will be competitively evaluated. Those applicants that are determined to be the most appropriately qualified will be invited to participate further in the selection process. EQUAL OPPORTUNITY AND REASONABLE ACCOMMODATION Monterey County is a drug-free workplace and an equal opportunity employer. The County seeks candidates who can make contributions in an environment of cultural and ethnic diversity. Monterey County is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Priscilla Herrera, Human Resources Analyst, at (831) 755-4515, or herrerap1@co.monterey.ca.us . http://www.co.monterey.ca.us/government/departments-a-h/human-resources/human-resources/benefits/benefit-summary-sheet Closing Date/Time: Continuous
Orange County, CA
Santa Ana, California, United States
CAREER DESCRIPTION PUBLIC HEALTH NUTRITIONIST I / PUBLIC HEALTH NUTRITIONIST I (SUPERVISORY) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 p.m. (PST) on the day the needs of the County are met. Applicants are encouraged to apply immediately. This recruitment is being held to establish an Open eligible list to fill current and future vacancies within the Health Care Agency. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. THE AGENCY The County of Orange Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a new and dynamic executive team with an organizational structure comprised of seven (7) service areas - Administrative and Financial, Strategy and Special Projects, Behavioral Health, Correctional Health, Office of Care Coordination, Medical Health and Public Health - is committed to meeting the health needs of the diverse Orange County community. THE DEPARTMENT Through assessment, policy development and assurance, Public Health Services provides a wide range of services aimed at reducing death and disability by reducing the transmission of communicable diseases, preventing and lessening the impact of chronic diseases, and ensuring healthy and safe environments. THE OPPORTUNITY The department is seeking to fill one (1) Public Health Nutritionist I (Supervisory) within the Women, Infants and Children (WIC) program and one (1) Public Health Nutritionist I within the CalFresh Healthy Living (CFHL) program. Job duties include, but are not limited to: Supervisory Duties: Monitor clinic flow and staff assignments to maintain efficient program operations Maintain work environment where cooperation and teamwork can occur Promote and encourage staff development and skills enhancement Resolve staff and client conflicts and conduct corrective action plan as necessary Provide input to Program Support Staff on clinic operations and needs Enforce WIC Program rules and regulations Provide back up for paraprofessional roles as needed Maintain and ensure secure delivery of negotiable instrument (food instruments and Farmers Market Coupons) Participate in Quality Improvement (QI) audits of staff to ensure efficiency and compliance to State mandates Review the work of staff for accuracy Develop and present performance evaluation to staff Verify time sheets and mileage reimbursement claims of staff Conduct staff meetings Assist in mentoring Dietetic Interns Client Services: Determine nutritional risk of participants for certification Provide individual nutrition counseling for low risk and high risk contacts as defined by the State Oversee services to WIC and CFHL participants/recipients such as nutrition education classes, issuance of food benefits, referrals, etc. Community Services Implement and assist in developing population-based community interventions to guide individual clients to choose healthier diets such as coordinating and facilitating nutrition classes Incorporate public health functions and essential public health nutrition services, community nutrition assessments and program, personnel, fiscal and data management skills Ensure all aspects of education are culturally competent and literacy appropriate Apply, plan, manage, and evaluate techniques to public health nutrition programs and/or individual clients such as administering pre and post-tests and surveys Assess, plan, implement and evaluate activities, projects and programs in order to meet defined public health measures Monitor nutrition policies, procedures, protocols and quality improvement systems and contract deliverables, to assure consistency, effectiveness and compliance Interact with community leaders for the purposes of offering services Other Administrative Duties: Maintain inventory of assets (ie. Electric breast pumps, computers, etc.) Perform tasks as delegated by the Administrative Manager II, HCA Program Supervisor II or Supervising Public Health Nutritionist Assist with surveys to determine nutrition needs and problems of participants Conduct Quality Improvement (QI) audits of staff workload and functions to monitor efficiency and quality of client care Assist in initial and ongoing training of WIC and/or CFHL staff Provide input to Operations Management in developing clinic procedures and/or community activities Provide follow-up consultation/information for public and private providers Prepare reports as needed Serve as liaison with Information Technology (IT) department regarding computer system issues as needed Participate in professional workshops and other trainings to update nutrition knowledge, administrative skills, and to comply with the County/State program mandates DESIRABLE QUALIFICATIONS & CORE COMPETENCIES: The ideal candidate will be a Registered Dietician or Registered Dietitian Eligible. Also, supervisory experience and two (2) or more years of experience working in a Women, Infants and Children program type of setting is highly preferred. In addition, the ideal candidate will possess the knowledge, skills and abilities that demonstrates the following competencies: Technical Knowledge | Technical Experience WIC Information System Enterprise (WIC WISE) database WIC and/or CalFresh/SNAP regulations Maternal, child and infant nutrition for optimal health Quality Improvement tools and intervals to conduct audits Microsoft Excel, Word, PowerPoint and Outlook software Nutritional Care, Counseling and Advocacy Being culturally sensitive to the needs of the multicultural participant background Interpreting and determining the health and nutritional status of participants Improving the nutrition of participants by identifying environmental factors that affect health progress Developing and applying public health nutrition interventions Having the ability to use participant centered techniques when conducting counseling Promoting breastfeeding as optimal feeding choice for infants Leadership, Community Engagement and Supervision Having the knowledge of personnel management and maintaining optimal clinic flow Facilitating meetings with peers Delegating work duties to staff effectively Managing personnel issues and taking care of special participants needs and concerns effectively Applying conflict resolution by using effective leadership style to inspire and motivate staff Reporting team progress to upper management as requested Facilitating team work and cooperation among staff Writing staff work performance and providing feedback to staff Collaborating with upper management and Human Resource Services (HRS) regarding personnel issues Being a role model to staff and mentoring Dietetic Interns Training Developing work and training plans for participants Conducting presentations and providing training in group or individual setting Communication and Professionalism Communicating effectively both orally and in writing Assessing and identifying issues when providing services to participants and implementing improvements when necessary Evaluating own practice and requesting for effective feedback from WIC colleagues to identify additional learning needs Using appropriate communication method when communicating/sharing sensitive information with participants and staff Adaptability, Analytical Thinking and Accountability Being adaptable, flexible while maintaining a focus on program quality of care and services Applying different ways of assessing nutrition and health outcomes of participants Using appropriate and effective study designs to evaluate diet related diseases Formulating effective resolutions to problems by being consistent with the WIC's mission and vision Being accountable for the "negotiable instruments" in the clinic Managing workload effectively, following directions and meeting deadlines Willing to take on additional assignments MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications for the Public Health Nutritionist I (Supervisory) classification as well as the physical and mental requirements and the environmental and working conditions. Physical & Mental Requirement, Environmental and Working Conditions Physical Requirements Must have the body mobility to walk, climb stairs, reach, bend, twist, reach overhead and stoop; stamina to sit for a prolonged period of time (up to one hour); strength to lift and carry or push and pull objects such as boxes of materials and supplies, which may weigh up to 25 lbs.; hearing for normal conversations, ability to work in diverse environments; and the ability to drive a car. Environmental Conditions Will be required to work in clinic or community environment; may work with individuals who have a communicable disease; may be assigned to evenings and/or weekends. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Structured Oral Interview (Weighted 100%) Applicants will be interviewed and rated by an oral interview panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedures. Eligible List Once the assessment process has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination or testing as follows: Workers, who provide services in certain Medical or High-Risk Settings, will be required to provide proof of full vaccination from COVID-19 or to wear a mask and undergo weekly COVID-19 testing . Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason; however, if exempted, they will be required to wear a mask and undergo weekly COVID-19 testing.) The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. Email Notification Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact John Duckson at (714) 834-3119 or jduckson@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
CAREER DESCRIPTION PUBLIC HEALTH NUTRITIONIST I / PUBLIC HEALTH NUTRITIONIST I (SUPERVISORY) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 p.m. (PST) on the day the needs of the County are met. Applicants are encouraged to apply immediately. This recruitment is being held to establish an Open eligible list to fill current and future vacancies within the Health Care Agency. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. THE AGENCY The County of Orange Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a new and dynamic executive team with an organizational structure comprised of seven (7) service areas - Administrative and Financial, Strategy and Special Projects, Behavioral Health, Correctional Health, Office of Care Coordination, Medical Health and Public Health - is committed to meeting the health needs of the diverse Orange County community. THE DEPARTMENT Through assessment, policy development and assurance, Public Health Services provides a wide range of services aimed at reducing death and disability by reducing the transmission of communicable diseases, preventing and lessening the impact of chronic diseases, and ensuring healthy and safe environments. THE OPPORTUNITY The department is seeking to fill one (1) Public Health Nutritionist I (Supervisory) within the Women, Infants and Children (WIC) program and one (1) Public Health Nutritionist I within the CalFresh Healthy Living (CFHL) program. Job duties include, but are not limited to: Supervisory Duties: Monitor clinic flow and staff assignments to maintain efficient program operations Maintain work environment where cooperation and teamwork can occur Promote and encourage staff development and skills enhancement Resolve staff and client conflicts and conduct corrective action plan as necessary Provide input to Program Support Staff on clinic operations and needs Enforce WIC Program rules and regulations Provide back up for paraprofessional roles as needed Maintain and ensure secure delivery of negotiable instrument (food instruments and Farmers Market Coupons) Participate in Quality Improvement (QI) audits of staff to ensure efficiency and compliance to State mandates Review the work of staff for accuracy Develop and present performance evaluation to staff Verify time sheets and mileage reimbursement claims of staff Conduct staff meetings Assist in mentoring Dietetic Interns Client Services: Determine nutritional risk of participants for certification Provide individual nutrition counseling for low risk and high risk contacts as defined by the State Oversee services to WIC and CFHL participants/recipients such as nutrition education classes, issuance of food benefits, referrals, etc. Community Services Implement and assist in developing population-based community interventions to guide individual clients to choose healthier diets such as coordinating and facilitating nutrition classes Incorporate public health functions and essential public health nutrition services, community nutrition assessments and program, personnel, fiscal and data management skills Ensure all aspects of education are culturally competent and literacy appropriate Apply, plan, manage, and evaluate techniques to public health nutrition programs and/or individual clients such as administering pre and post-tests and surveys Assess, plan, implement and evaluate activities, projects and programs in order to meet defined public health measures Monitor nutrition policies, procedures, protocols and quality improvement systems and contract deliverables, to assure consistency, effectiveness and compliance Interact with community leaders for the purposes of offering services Other Administrative Duties: Maintain inventory of assets (ie. Electric breast pumps, computers, etc.) Perform tasks as delegated by the Administrative Manager II, HCA Program Supervisor II or Supervising Public Health Nutritionist Assist with surveys to determine nutrition needs and problems of participants Conduct Quality Improvement (QI) audits of staff workload and functions to monitor efficiency and quality of client care Assist in initial and ongoing training of WIC and/or CFHL staff Provide input to Operations Management in developing clinic procedures and/or community activities Provide follow-up consultation/information for public and private providers Prepare reports as needed Serve as liaison with Information Technology (IT) department regarding computer system issues as needed Participate in professional workshops and other trainings to update nutrition knowledge, administrative skills, and to comply with the County/State program mandates DESIRABLE QUALIFICATIONS & CORE COMPETENCIES: The ideal candidate will be a Registered Dietician or Registered Dietitian Eligible. Also, supervisory experience and two (2) or more years of experience working in a Women, Infants and Children program type of setting is highly preferred. In addition, the ideal candidate will possess the knowledge, skills and abilities that demonstrates the following competencies: Technical Knowledge | Technical Experience WIC Information System Enterprise (WIC WISE) database WIC and/or CalFresh/SNAP regulations Maternal, child and infant nutrition for optimal health Quality Improvement tools and intervals to conduct audits Microsoft Excel, Word, PowerPoint and Outlook software Nutritional Care, Counseling and Advocacy Being culturally sensitive to the needs of the multicultural participant background Interpreting and determining the health and nutritional status of participants Improving the nutrition of participants by identifying environmental factors that affect health progress Developing and applying public health nutrition interventions Having the ability to use participant centered techniques when conducting counseling Promoting breastfeeding as optimal feeding choice for infants Leadership, Community Engagement and Supervision Having the knowledge of personnel management and maintaining optimal clinic flow Facilitating meetings with peers Delegating work duties to staff effectively Managing personnel issues and taking care of special participants needs and concerns effectively Applying conflict resolution by using effective leadership style to inspire and motivate staff Reporting team progress to upper management as requested Facilitating team work and cooperation among staff Writing staff work performance and providing feedback to staff Collaborating with upper management and Human Resource Services (HRS) regarding personnel issues Being a role model to staff and mentoring Dietetic Interns Training Developing work and training plans for participants Conducting presentations and providing training in group or individual setting Communication and Professionalism Communicating effectively both orally and in writing Assessing and identifying issues when providing services to participants and implementing improvements when necessary Evaluating own practice and requesting for effective feedback from WIC colleagues to identify additional learning needs Using appropriate communication method when communicating/sharing sensitive information with participants and staff Adaptability, Analytical Thinking and Accountability Being adaptable, flexible while maintaining a focus on program quality of care and services Applying different ways of assessing nutrition and health outcomes of participants Using appropriate and effective study designs to evaluate diet related diseases Formulating effective resolutions to problems by being consistent with the WIC's mission and vision Being accountable for the "negotiable instruments" in the clinic Managing workload effectively, following directions and meeting deadlines Willing to take on additional assignments MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications for the Public Health Nutritionist I (Supervisory) classification as well as the physical and mental requirements and the environmental and working conditions. Physical & Mental Requirement, Environmental and Working Conditions Physical Requirements Must have the body mobility to walk, climb stairs, reach, bend, twist, reach overhead and stoop; stamina to sit for a prolonged period of time (up to one hour); strength to lift and carry or push and pull objects such as boxes of materials and supplies, which may weigh up to 25 lbs.; hearing for normal conversations, ability to work in diverse environments; and the ability to drive a car. Environmental Conditions Will be required to work in clinic or community environment; may work with individuals who have a communicable disease; may be assigned to evenings and/or weekends. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Structured Oral Interview (Weighted 100%) Applicants will be interviewed and rated by an oral interview panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedures. Eligible List Once the assessment process has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination or testing as follows: Workers, who provide services in certain Medical or High-Risk Settings, will be required to provide proof of full vaccination from COVID-19 or to wear a mask and undergo weekly COVID-19 testing . Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason; however, if exempted, they will be required to wear a mask and undergo weekly COVID-19 testing.) The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. Email Notification Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact John Duckson at (714) 834-3119 or jduckson@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Sacramento County, CA
Sacramento, California, United States
The Position Come join one of Forbes Magazine's Best Employers ! There is an additional 3.35% Management Differential which is added to the posted salary for this class. This is a continuous filing exam. The next filing cut-offs are at 5:00 pm on: 2/16/24, 5/17/24, 8/16/24, 11/22/24 Range A: $8,590.38 - $10,441.75/month Range B: $10,422.58 - $11,489.22/month Under direction, Senior Health Program Coordinators perform administrative and/or supervisory duties for contracted and/or county-operated health programs and services, including but not limited to staff supervision, program development and implementation, program monitoring and evaluation, and coordination of services; and to perform related duties as assigned. For some assignments, supervisory responsibilities are administrative in nature; however, some assignments include clinical supervision and may require appropriate licensure. For all positions, incumbents are expected to have clinical or professional expertise in the program area to which assigned. Current recruitment includes, but is not limited to the following position: Clinic Manager, Department of Health Services Examples of Knowledge and Abilities Knowledge of Theories, principles, goals and objectives of public health and primary care programs Principles, practices, funding sources, laws and regulations, and administrative requirements in the program area to which assigned Principles, practices and techniques of program planning, development and evaluation Principles and procedures of budget preparation and monitoring, including budgets involving grants, contracted services, and state and federal funding Principles and techniques of supervision and management Techniques of contract negotiation and monitoring Social, economic, cultural and other issues impacting program area Ability to Plan, organize, coordinate, supervise and evaluate complex program activities and diverse staff Apply principles and techniques to problems and issues Build coalitions among groups with differing needs and objectives Analyze and evaluate data and information, and make appropriate recommendations Establish and maintain effective working relationships with a variety of individuals and groups Communicate clearly and effectively, orally and in writing Represent the department and/or the county Maintain accurate records and files Employment Qualifications Minimum Qualifications Any combination of education, training and experience likely to provide the required Knowledge and Abilities for the Senior Health Program Coordinator (Range A/B) as described above. Typical ways include: Possession of a Bachelor's or higher degree from an accredited college or university in health care administration, a public health field, a health science, nursing or any nursing specialty, or in a related health field such as life sciences or physical sciences, or in a management field such as public administration or business administration; some positions may require a Master's degree. AND Two years of experience supervising and coordinating health services relevant to the program area to which assigned, equivalent and comparable to the duties of the County's Health Program Coordinator. Note: The word "experience" referenced in the minimum qualifications means full-time paid experience unless the job announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. Special Requirements 1. Some positions in these classes involve responsibility for supervision of direct patient care, and persons appointed to such positions may be required, in accordance with applicable federal and/or state regulations, to possess and maintain a current valid license issued by the State of California as a Registered Nurse. 2. The position designated according to State law as the Director of Public Health Nursing involves responsibility for the professional nursing component of the County's public health nursing/field services program, and the person appointed to that position must possess and maintain a current valid Registered Nurse license and must meet the current state requirements for a director of public health nursing (California Code of Regulations Title 17, and any other applicable laws and regulations in effect at the time of appointment). 3. The incumbent of the position designated as the Director of Public Health Education must hold a Master's degree with specialization in public or community health education and must meet any other state requirements for a director of health education (California Code of Regulations, Title 17, and any other applicable laws and regulations in effect at the time of appointment). 4. The position designated as the Coordinator of the Women, Infants and Children (WIC) Supplemental Nutrition Program manages and supervises the assessment and counseling of high-risk clients, and the person appointed to that position is required to possess and maintain registration with the American Dietetic Association as a Registered Dietitian. 5. The position designated as the Emergency Medical Services Program Coordinator requires possession and maintenance of an Emergency Medical Technician I or higher certificate either at the time of appointment or within one year of appointment. NOTE: Failure to obtain and/or maintain such required license(s) may be cause for disciplinary action in accordance with Civil Service Commission rules. Background/Criminal History: Persons appointed to positions in these classes may be subject to a confidential criminal history check and fingerprinting. Probationary Period The probationary period for this classification is twelve (12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Applicants requesting reasonable accommodations during employment examinations: For more information, please review the Job Applicant Exam Reasonable Accommodation Information and submit an Employment Exam Reasonable Accommodation Online Request Form . EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586. Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: Continuous
The Position Come join one of Forbes Magazine's Best Employers ! There is an additional 3.35% Management Differential which is added to the posted salary for this class. This is a continuous filing exam. The next filing cut-offs are at 5:00 pm on: 2/16/24, 5/17/24, 8/16/24, 11/22/24 Range A: $8,590.38 - $10,441.75/month Range B: $10,422.58 - $11,489.22/month Under direction, Senior Health Program Coordinators perform administrative and/or supervisory duties for contracted and/or county-operated health programs and services, including but not limited to staff supervision, program development and implementation, program monitoring and evaluation, and coordination of services; and to perform related duties as assigned. For some assignments, supervisory responsibilities are administrative in nature; however, some assignments include clinical supervision and may require appropriate licensure. For all positions, incumbents are expected to have clinical or professional expertise in the program area to which assigned. Current recruitment includes, but is not limited to the following position: Clinic Manager, Department of Health Services Examples of Knowledge and Abilities Knowledge of Theories, principles, goals and objectives of public health and primary care programs Principles, practices, funding sources, laws and regulations, and administrative requirements in the program area to which assigned Principles, practices and techniques of program planning, development and evaluation Principles and procedures of budget preparation and monitoring, including budgets involving grants, contracted services, and state and federal funding Principles and techniques of supervision and management Techniques of contract negotiation and monitoring Social, economic, cultural and other issues impacting program area Ability to Plan, organize, coordinate, supervise and evaluate complex program activities and diverse staff Apply principles and techniques to problems and issues Build coalitions among groups with differing needs and objectives Analyze and evaluate data and information, and make appropriate recommendations Establish and maintain effective working relationships with a variety of individuals and groups Communicate clearly and effectively, orally and in writing Represent the department and/or the county Maintain accurate records and files Employment Qualifications Minimum Qualifications Any combination of education, training and experience likely to provide the required Knowledge and Abilities for the Senior Health Program Coordinator (Range A/B) as described above. Typical ways include: Possession of a Bachelor's or higher degree from an accredited college or university in health care administration, a public health field, a health science, nursing or any nursing specialty, or in a related health field such as life sciences or physical sciences, or in a management field such as public administration or business administration; some positions may require a Master's degree. AND Two years of experience supervising and coordinating health services relevant to the program area to which assigned, equivalent and comparable to the duties of the County's Health Program Coordinator. Note: The word "experience" referenced in the minimum qualifications means full-time paid experience unless the job announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. Special Requirements 1. Some positions in these classes involve responsibility for supervision of direct patient care, and persons appointed to such positions may be required, in accordance with applicable federal and/or state regulations, to possess and maintain a current valid license issued by the State of California as a Registered Nurse. 2. The position designated according to State law as the Director of Public Health Nursing involves responsibility for the professional nursing component of the County's public health nursing/field services program, and the person appointed to that position must possess and maintain a current valid Registered Nurse license and must meet the current state requirements for a director of public health nursing (California Code of Regulations Title 17, and any other applicable laws and regulations in effect at the time of appointment). 3. The incumbent of the position designated as the Director of Public Health Education must hold a Master's degree with specialization in public or community health education and must meet any other state requirements for a director of health education (California Code of Regulations, Title 17, and any other applicable laws and regulations in effect at the time of appointment). 4. The position designated as the Coordinator of the Women, Infants and Children (WIC) Supplemental Nutrition Program manages and supervises the assessment and counseling of high-risk clients, and the person appointed to that position is required to possess and maintain registration with the American Dietetic Association as a Registered Dietitian. 5. The position designated as the Emergency Medical Services Program Coordinator requires possession and maintenance of an Emergency Medical Technician I or higher certificate either at the time of appointment or within one year of appointment. NOTE: Failure to obtain and/or maintain such required license(s) may be cause for disciplinary action in accordance with Civil Service Commission rules. Background/Criminal History: Persons appointed to positions in these classes may be subject to a confidential criminal history check and fingerprinting. Probationary Period The probationary period for this classification is twelve (12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Applicants requesting reasonable accommodations during employment examinations: For more information, please review the Job Applicant Exam Reasonable Accommodation Information and submit an Employment Exam Reasonable Accommodation Online Request Form . EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586. Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: Continuous
WAKE COUNTY, NC
Raleigh, North Carolina, United States
What You'll Be Doing This position is eligible for a Tiered Sign-On Bonus up to $5,000 Are you energetic and interested in working with the Energy Assistance Team as an Eligibility Caseworker II (Hybrid) ? We need your help to support Wake County families in keeping warm this winter and cool this summer. Work for Wake and assist low-income families who are experiencing a heating- or cooling-related emergency, which could be a life-threatening or health-related emergency. We offer an excellent compensation and benefits package to our employees, which includes 5% toward a 401k, medical and dental coverage, paid-time off, and a sign-on bonus for this position! Need we say more? Come see why others want to live, work and play in Wake County! Join Team Wake today! As an Eligibility Caseworker II, your work will include: Interviewing individuals to obtain the necessary information to determine their eligibility, providing clients appropriate information about economic benefits, referrals to community resources and other services Requesting the verification needed to determine eligibility according to program policy, evaluating information and making eligibility determinations Entering required data into computer systems to authorize their benefits Providing back up, working reports, providing accurate and timely documentation and utilizing document management system for caseload management This position may have to work occasionally out of an alternative Wake County or community-based location after-hours or on weekends, during high-peak season. Currently work is hybrid; however, the incumbent will be required to work in the office until training and productivity standards are met up to six months. Overtime could be required during high peak periods, to take care of families in need. Wake County Human Services employs eligibility caseworkers/case managers who ensure critical resources are provided for Wake County residents. Case managers determine eligibility based on factors such as income, family size, medical information, medical evaluations/health conditions, resources, deductible expenses and needs. Applications are processed in NCFAST (the electronic case management system) and OnBase (the document management system) to issue benefits and perform case management functions. Case managers spend the majority of time within NCFAST and OnBase to determine clients’ eligibility. About Our Team Wake County Health and Human Services (WCHHS) is the consolidation of programs and services that include social services, public health, job search assistance, child support and transportation. Our mission, in partnership with the community, is to facilitate full access to high quality and effective health and human services for Wake County residents. In addition to our numerous standard programs, Wake County Health and Human Services (WCHHS) is engaged in a number of special initiatives that are impacting services and programs throughout our entire agency. Whether legislated down from the changing regulations on the Federal or State level or bubbling up from the entrepreneurial spirit of our staff, you can always look forward to Wake County Health and Human Services implementing new and exciting enhancements to our services and programs. The Basics (Required Education and Experience) High school degree or GED Three years of job-related experience Valid driver's license and a safe driving record may be required. Equivalent education and experience are accepted Beyond the Basics (Preferred Education and Experience) Experience assessing the financial capabilities and need for financial assistance (e.g., Financial Counseling) Direct clerical or customer services experience providing support to a Medicaid, Food and Nutrition Services, Work First or Child Care Subsidy Program within a State or County Department of Social Services Experience working with the homeless population Spanish language skills How Will We Know You're 'The One'? Adaptability Accountability and integrity Ability to apply complex policy to determine client budgets and proficient in calculating client budgets Strong attention to detail Stress tolerance Customer Service oriented and values Client diversity Excellent Communication (verbally and written) Ability to utilize office requirement and other relevant technology (software and systems) to meet business needs (e.g., Microsoft Office, NC FAST, and Hyland OnBase) Experience determining eligibility for a State or County Department of Social Services program (Medicaid, Food and Nutrition Services, Work First, Child Care Subsidy, Child Support, WIC or Energy Assistance Program) Experience in a Human Services Technician role supporting any Human Services program in a county or state Department of Human Services or Social Services agency Experience determining eligibility for a Financial or Insurance Provider for financial assistance or insurance claims About This Position Location: Human Services Center Swinburne Raleigh, NC 27610 Employment Type: Regular Work Schedule: Mon - Fri 8:30 am - 5:15 pm Hiring Range: 19.40 - 26.19 Market Range: 19.40 - 32.97 Posting Closing Date: 7:00 pm on 4/24/2024 What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
What You'll Be Doing This position is eligible for a Tiered Sign-On Bonus up to $5,000 Are you energetic and interested in working with the Energy Assistance Team as an Eligibility Caseworker II (Hybrid) ? We need your help to support Wake County families in keeping warm this winter and cool this summer. Work for Wake and assist low-income families who are experiencing a heating- or cooling-related emergency, which could be a life-threatening or health-related emergency. We offer an excellent compensation and benefits package to our employees, which includes 5% toward a 401k, medical and dental coverage, paid-time off, and a sign-on bonus for this position! Need we say more? Come see why others want to live, work and play in Wake County! Join Team Wake today! As an Eligibility Caseworker II, your work will include: Interviewing individuals to obtain the necessary information to determine their eligibility, providing clients appropriate information about economic benefits, referrals to community resources and other services Requesting the verification needed to determine eligibility according to program policy, evaluating information and making eligibility determinations Entering required data into computer systems to authorize their benefits Providing back up, working reports, providing accurate and timely documentation and utilizing document management system for caseload management This position may have to work occasionally out of an alternative Wake County or community-based location after-hours or on weekends, during high-peak season. Currently work is hybrid; however, the incumbent will be required to work in the office until training and productivity standards are met up to six months. Overtime could be required during high peak periods, to take care of families in need. Wake County Human Services employs eligibility caseworkers/case managers who ensure critical resources are provided for Wake County residents. Case managers determine eligibility based on factors such as income, family size, medical information, medical evaluations/health conditions, resources, deductible expenses and needs. Applications are processed in NCFAST (the electronic case management system) and OnBase (the document management system) to issue benefits and perform case management functions. Case managers spend the majority of time within NCFAST and OnBase to determine clients’ eligibility. About Our Team Wake County Health and Human Services (WCHHS) is the consolidation of programs and services that include social services, public health, job search assistance, child support and transportation. Our mission, in partnership with the community, is to facilitate full access to high quality and effective health and human services for Wake County residents. In addition to our numerous standard programs, Wake County Health and Human Services (WCHHS) is engaged in a number of special initiatives that are impacting services and programs throughout our entire agency. Whether legislated down from the changing regulations on the Federal or State level or bubbling up from the entrepreneurial spirit of our staff, you can always look forward to Wake County Health and Human Services implementing new and exciting enhancements to our services and programs. The Basics (Required Education and Experience) High school degree or GED Three years of job-related experience Valid driver's license and a safe driving record may be required. Equivalent education and experience are accepted Beyond the Basics (Preferred Education and Experience) Experience assessing the financial capabilities and need for financial assistance (e.g., Financial Counseling) Direct clerical or customer services experience providing support to a Medicaid, Food and Nutrition Services, Work First or Child Care Subsidy Program within a State or County Department of Social Services Experience working with the homeless population Spanish language skills How Will We Know You're 'The One'? Adaptability Accountability and integrity Ability to apply complex policy to determine client budgets and proficient in calculating client budgets Strong attention to detail Stress tolerance Customer Service oriented and values Client diversity Excellent Communication (verbally and written) Ability to utilize office requirement and other relevant technology (software and systems) to meet business needs (e.g., Microsoft Office, NC FAST, and Hyland OnBase) Experience determining eligibility for a State or County Department of Social Services program (Medicaid, Food and Nutrition Services, Work First, Child Care Subsidy, Child Support, WIC or Energy Assistance Program) Experience in a Human Services Technician role supporting any Human Services program in a county or state Department of Human Services or Social Services agency Experience determining eligibility for a Financial or Insurance Provider for financial assistance or insurance claims About This Position Location: Human Services Center Swinburne Raleigh, NC 27610 Employment Type: Regular Work Schedule: Mon - Fri 8:30 am - 5:15 pm Hiring Range: 19.40 - 26.19 Market Range: 19.40 - 32.97 Posting Closing Date: 7:00 pm on 4/24/2024 What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.