City of San Jose
United States, California, San Jose
The City of San José is a place where we use civic technology to help our community thrive. As the 10th largest city in the nation, the City manages a large set of services and assets. The City operates on a budget of $5 billion, with 7,000 employees serving 1+ million residents and 80,000 businesses in the heart of Silicon Valley. Information Technology's (IT) mission: Put powerful tools and information in the hands of people to unleash their brilliance in service to our community. IT enables that mission through business and infrastructure systems, cybersecurity, data management and analysis, productivity and collaboration tools, the San Jose 311 resident experience platform, data equity and privacy programs, and strategic planning. San Jose is powered by truly great people, a robust technology environment, and a strong sense of purpose. We promote work-life integration and a focus on growth to bring out the best in our people. Come join us in making San Jose the most vibrant, equitable, sustainable, and innovative city in America! You can visit the Information Technology Department website to learn more about us. NOTE - The first review of applications will be on Monday, April 22, 2024. Please submit your application by 11:59 p.m. (PST) on Friday, April 19, 2024, if you would like your application to be included in the first review. Candidates who pass the first application review round will be invited to interviews on the week of April 29, 2024. The City of San José is recruiting for an Infrastructure and Operations Support Manager, Emergency Operations Center in the Information Technology Department. As a technical manager, this position will be responsible for overseeing infrastructure service and day-to-day operations for the City's Emergency Operation Center (EOC). The Infrastructure and Operations Support Manager, Emergency Operations Center supports the essential technologies needed to operate the City's EOC in disasters, including the core network infrastructure, computing servers, storage, enterprise applications, collaboration tools, Mobile Device Management (MDM), and Motorola Computer Dispatch workstations. The EOC technologies include a multi-layer redundant/backup network connectivity with a localized data center, servers, and storage. This allows the EOC's technology services available during large-scale emergency events. This position requires strong technical hands-on experience and leadership skills as well as the ability to take initiative and direct others. We are seeking an individual with a willingness to adapt to an ever-changing business as well as an ever-changing technical environment. The ideal candidate must be able to take full ownership of managing and delegating the services of IT infrastructure, business collaboration tools, and City applications to support the EOC and lead projects to completion. Infrastructure operations include identity management, private and public cloud infrastructure, server virtualization, system management, and monitoring, client and server Windows Operating Systems and client applications, etc. Business collaboration tools include Microsoft Office 365 Productivity Suite, Microsoft Teams, SharePoint, related Office 365 Suite offerings, Zoom, etc. City applications include GIS, desktop applications, etc. This position demands a proven ability to resolve complex technical issues with limited resources. A strong leadership mindset, the ability to collaborate well with teams, and a strong civil servant mentality are essential to this position. The Infrastructure and Operations Support Manager for the Emergency Operations Center is a member of the IT Department with a mission to support the EOC. The work plan defines the business requirements with priorities set by the Office of Emergency Management. As a member of the EOC response team, the Infrastructure and Operations Support Manager, Emergency Operations Center will need to be available onsite to support the emergency event. Work hours during an emergency event could be after the City's business hours or on the weekend. Duties may include but are not limited to: Providing technical leadership for the City's enterprise infrastructure which includes: network, servers, hyperconverged infrastructure, desktops and mobile devices, Active Directory, VPN, Federation Service, Public/Private Cloud support, enterprise storage, system management and monitoring, enterprise system backups and restore, as well as Disaster Recovery of EOC IT services. Leading advanced troubleshooting and triage responsibilities for infrastructure issues to ensure service availability to meet service level expectations. Validating and managing system configuration changes to ensure successful system upgrades and configuration changes to the production environment. Developing technical guidelines and governance framework to ensure best practices and security. Triaging, leading, and resolving advanced infrastructure issues and service outages. Leading project implementation to completion. Coordinating communication and IT service needs with Public Safety and departments. Managing asset life cycle, including tracking, replacement, and surplus of equipment. Managing infrastructure maintenance and support contracts. Providing technical leadership and IT training to EOC staff and City employees Please note that the Infrastructure and Operations Support Manager, Emergency Operation Center position is currently eligible for a hybrid telework schedule. The schedule for working remotely and onsite is subject to change. Salary Information: The final candidate's qualifications and experience shall determine the actual salary. In addition to the starting salary, employees in the Enterprise Supervising Technology Analyst (ESTA) classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay. Salary Range (including the 5% NPWI): $136,237.92 - $ 166,005.84 The ESTA classification is represented by the City Association of Management Personnel (CAMP) bargaining unit. Education and Experience: A Bachelor's Degree from an accredited college or university in a relevant field, AND four (4) years of progressively responsible professional/journey level experience, of which at least two (2) years of experience include lead technical work in development, implementation and maintenance of electronic business systems/solutions, or application development and/or support. Acceptable Substitution: Additional years of increasingly responsible directly related work experience may be substituted for education on a year-for-year basis up to two (2) years. Completion of a Master's Degree in a relevant field from an accredited college or university may be substituted for one (1) year of the required two (2) years of experience which include lead technical work in development, implementation and maintenance of electronic business systems/solutions or application development and/or support. Required Licensing (such as driver's license, certifications, etc.): Possession of a valid State of California driver's license may be required. Certification as a Microsoft Certified Systems Engineer (MCSE) or equivalent certification from a professional organization acceptable to the City of San Jose may be required. Passing a San Jose Police Department background check and FEMA training and certification are conditions of employment. Competencies The ideal candidate will possess the following competencies, as demonstra
ted in past and current employment history. Desirable competencies for this position include: Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices including Enterprise Architecture, technical project management, application lifecycle management, and applicable industry applications/systems platform tools. Breadth of expertise to enable managing major technology services, programs, and products across multiple departmental technology environments and ensuring cross coordination between departments, including adherence with Citywide and departmental procedures/policies and federal and state rules and regulations. The ideal candidate will also possess a combination of the following knowledge and experience: Strong technical hands-on experience in designing, managing, and troubleshooting current technologies such as: Network (Ruckus) L2/L3 switches; Hyperconverged Infrastructure (Nutanix); Private Virtual Infrastructure and NSX (VMWare); Azure Public Cloud Infrastructure; Configuration Management (SCCM); Identity Management (Active Directory, Federation Services, Azure Active Directory); Windows OS (Desktop Windows 10 and 11, Server OS 2016 and above); Enterprise Backup and Restore, Disaster Recovery; Microsoft Office 365 Productivity Suite and Collaboration Tools; Mobile Device Management (Microsoft Intune, VMware Workspace One); and/or Powershell scripting Experience in leading Incident Response and Change Management. Experience creating and updating technical documentation. Understand infrastructure operations, security best practices, and Disaster and Recovery. Ability to train end users on the use of computers and related applications Decision Making - Identifies and understands issues, problems, and opportunities; uses effective approaches for choosing a course of action or developing appropriate solutions. Analytical Thinking - Approaching a problem or situation by using a logical, systematic, sequential approach. Problem Solving - Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome. Leadership - Leads by example; demonstrates high ethical standards; remains visible and approachable and interacts with others on a regular basis; promotes a cooperative work environment, allowing others to learn from mistakes; provides motivational supports and direction. Teamwork & Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills. Project Management - Ensures support for projects and implements agency goals and strategic objectives. Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people's ideas and thoughts. Selection Process The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to all the job-specific questions . You must answer all questions to be considered, or your application may be deemed incomplete and withheld from further consideration. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews, one of which may include a practical and/or writing exercise. If you have questions about the duties of these positions, the selection, or the hiring processes, please contact Tram Nguyen at tramt.nguyen@sanjoseca.gov .
Apr 05, 2024
Full Time
The City of San José is a place where we use civic technology to help our community thrive. As the 10th largest city in the nation, the City manages a large set of services and assets. The City operates on a budget of $5 billion, with 7,000 employees serving 1+ million residents and 80,000 businesses in the heart of Silicon Valley. Information Technology's (IT) mission: Put powerful tools and information in the hands of people to unleash their brilliance in service to our community. IT enables that mission through business and infrastructure systems, cybersecurity, data management and analysis, productivity and collaboration tools, the San Jose 311 resident experience platform, data equity and privacy programs, and strategic planning. San Jose is powered by truly great people, a robust technology environment, and a strong sense of purpose. We promote work-life integration and a focus on growth to bring out the best in our people. Come join us in making San Jose the most vibrant, equitable, sustainable, and innovative city in America! You can visit the Information Technology Department website to learn more about us. NOTE - The first review of applications will be on Monday, April 22, 2024. Please submit your application by 11:59 p.m. (PST) on Friday, April 19, 2024, if you would like your application to be included in the first review. Candidates who pass the first application review round will be invited to interviews on the week of April 29, 2024. The City of San José is recruiting for an Infrastructure and Operations Support Manager, Emergency Operations Center in the Information Technology Department. As a technical manager, this position will be responsible for overseeing infrastructure service and day-to-day operations for the City's Emergency Operation Center (EOC). The Infrastructure and Operations Support Manager, Emergency Operations Center supports the essential technologies needed to operate the City's EOC in disasters, including the core network infrastructure, computing servers, storage, enterprise applications, collaboration tools, Mobile Device Management (MDM), and Motorola Computer Dispatch workstations. The EOC technologies include a multi-layer redundant/backup network connectivity with a localized data center, servers, and storage. This allows the EOC's technology services available during large-scale emergency events. This position requires strong technical hands-on experience and leadership skills as well as the ability to take initiative and direct others. We are seeking an individual with a willingness to adapt to an ever-changing business as well as an ever-changing technical environment. The ideal candidate must be able to take full ownership of managing and delegating the services of IT infrastructure, business collaboration tools, and City applications to support the EOC and lead projects to completion. Infrastructure operations include identity management, private and public cloud infrastructure, server virtualization, system management, and monitoring, client and server Windows Operating Systems and client applications, etc. Business collaboration tools include Microsoft Office 365 Productivity Suite, Microsoft Teams, SharePoint, related Office 365 Suite offerings, Zoom, etc. City applications include GIS, desktop applications, etc. This position demands a proven ability to resolve complex technical issues with limited resources. A strong leadership mindset, the ability to collaborate well with teams, and a strong civil servant mentality are essential to this position. The Infrastructure and Operations Support Manager for the Emergency Operations Center is a member of the IT Department with a mission to support the EOC. The work plan defines the business requirements with priorities set by the Office of Emergency Management. As a member of the EOC response team, the Infrastructure and Operations Support Manager, Emergency Operations Center will need to be available onsite to support the emergency event. Work hours during an emergency event could be after the City's business hours or on the weekend. Duties may include but are not limited to: Providing technical leadership for the City's enterprise infrastructure which includes: network, servers, hyperconverged infrastructure, desktops and mobile devices, Active Directory, VPN, Federation Service, Public/Private Cloud support, enterprise storage, system management and monitoring, enterprise system backups and restore, as well as Disaster Recovery of EOC IT services. Leading advanced troubleshooting and triage responsibilities for infrastructure issues to ensure service availability to meet service level expectations. Validating and managing system configuration changes to ensure successful system upgrades and configuration changes to the production environment. Developing technical guidelines and governance framework to ensure best practices and security. Triaging, leading, and resolving advanced infrastructure issues and service outages. Leading project implementation to completion. Coordinating communication and IT service needs with Public Safety and departments. Managing asset life cycle, including tracking, replacement, and surplus of equipment. Managing infrastructure maintenance and support contracts. Providing technical leadership and IT training to EOC staff and City employees Please note that the Infrastructure and Operations Support Manager, Emergency Operation Center position is currently eligible for a hybrid telework schedule. The schedule for working remotely and onsite is subject to change. Salary Information: The final candidate's qualifications and experience shall determine the actual salary. In addition to the starting salary, employees in the Enterprise Supervising Technology Analyst (ESTA) classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay. Salary Range (including the 5% NPWI): $136,237.92 - $ 166,005.84 The ESTA classification is represented by the City Association of Management Personnel (CAMP) bargaining unit. Education and Experience: A Bachelor's Degree from an accredited college or university in a relevant field, AND four (4) years of progressively responsible professional/journey level experience, of which at least two (2) years of experience include lead technical work in development, implementation and maintenance of electronic business systems/solutions, or application development and/or support. Acceptable Substitution: Additional years of increasingly responsible directly related work experience may be substituted for education on a year-for-year basis up to two (2) years. Completion of a Master's Degree in a relevant field from an accredited college or university may be substituted for one (1) year of the required two (2) years of experience which include lead technical work in development, implementation and maintenance of electronic business systems/solutions or application development and/or support. Required Licensing (such as driver's license, certifications, etc.): Possession of a valid State of California driver's license may be required. Certification as a Microsoft Certified Systems Engineer (MCSE) or equivalent certification from a professional organization acceptable to the City of San Jose may be required. Passing a San Jose Police Department background check and FEMA training and certification are conditions of employment. Competencies The ideal candidate will possess the following competencies, as demonstra
ted in past and current employment history. Desirable competencies for this position include: Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices including Enterprise Architecture, technical project management, application lifecycle management, and applicable industry applications/systems platform tools. Breadth of expertise to enable managing major technology services, programs, and products across multiple departmental technology environments and ensuring cross coordination between departments, including adherence with Citywide and departmental procedures/policies and federal and state rules and regulations. The ideal candidate will also possess a combination of the following knowledge and experience: Strong technical hands-on experience in designing, managing, and troubleshooting current technologies such as: Network (Ruckus) L2/L3 switches; Hyperconverged Infrastructure (Nutanix); Private Virtual Infrastructure and NSX (VMWare); Azure Public Cloud Infrastructure; Configuration Management (SCCM); Identity Management (Active Directory, Federation Services, Azure Active Directory); Windows OS (Desktop Windows 10 and 11, Server OS 2016 and above); Enterprise Backup and Restore, Disaster Recovery; Microsoft Office 365 Productivity Suite and Collaboration Tools; Mobile Device Management (Microsoft Intune, VMware Workspace One); and/or Powershell scripting Experience in leading Incident Response and Change Management. Experience creating and updating technical documentation. Understand infrastructure operations, security best practices, and Disaster and Recovery. Ability to train end users on the use of computers and related applications Decision Making - Identifies and understands issues, problems, and opportunities; uses effective approaches for choosing a course of action or developing appropriate solutions. Analytical Thinking - Approaching a problem or situation by using a logical, systematic, sequential approach. Problem Solving - Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome. Leadership - Leads by example; demonstrates high ethical standards; remains visible and approachable and interacts with others on a regular basis; promotes a cooperative work environment, allowing others to learn from mistakes; provides motivational supports and direction. Teamwork & Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills. Project Management - Ensures support for projects and implements agency goals and strategic objectives. Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people's ideas and thoughts. Selection Process The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to all the job-specific questions . You must answer all questions to be considered, or your application may be deemed incomplete and withheld from further consideration. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews, one of which may include a practical and/or writing exercise. If you have questions about the duties of these positions, the selection, or the hiring processes, please contact Tram Nguyen at tramt.nguyen@sanjoseca.gov .
Marketing Statement Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program. Job Summary Pay Rate Non-Represented Pay Band 10 Annual Salary: $139,192.00 (Minimum) - $210,876.00 (Maximum) Note: The negotiable salary offer will be between $139,192.00/year - $197,447.18/year, commensurate with education and experience. Current Assignment The selected incumbent will be responsible for the overall management of BART's Asset Management program and will lead BART’s Asset Management Program towards ISO55000 certification, collaborate with cross functional stakeholders to develop systematic processes that manage strategic risk to organizational objectives, and coordinate the Asset Management Program’s maturity across the Agency: - Advance the BART Asset Management Program in accordance with international best practices, and as guided by the Asset Management Policy, to identify and minimize risk to the BART mission, vision, goals and objectives. - Integrate physical asset management principles and advanced statistical modeling to provide governance and insight over BART's $40 billion-dollar asset inventory and ensure compliance with FTA, and other oversight agencies’, asset management requirements. - Develop innovative ways/systematic processes to identify & communicate strategic risk to the BART Strategic Plan Framework (BSP) including documenting/tracking the activities of all BART Departments while maintaining line of sight with the BSP goals and objectives. - Ability to compose required documentation to address compliance requirements, synthesize various stakeholder needs/contributions, and communicate Asset Management Program activities in a polished and professional manner to all levels of the District. - Initiates and implements both project and process governance frameworks to improve transparency and internal controls. Program documentation must be compliant, professionally presented, and appropriate for the audience. - Understands government funding options/restrictions and develop strategic relationships with key departments (Budget, Performance & Risk, Strategic Planning) to identify/recommend solutions to problems (mitigate risk). - Stays abreast of international asset management initiatives and persuades stakeholders to support new strategic initiatives to mature BART's asset management way of life. - Must be gently relentless in implementation skills/follow up with Districtwide departments to ensure the completion of activities accurately and on-time for executive management (General Manager, AGM of Performance & Finance, etc.). - Knowledge of FTA Asset Management requirements and international "strategic" asset management best practices. - Experience with internal audit, governance and or compliance preferably in a government agency. - Occasional travel is required to represent BART in national asset management conferences/FTA Roundtable (meetings). Selection Process Applications will be screened to assure that minimum qualifications are met. Those applicants who meet minimum qualifications will then be referred to the hiring department for the completion of further selection processes. The selection process for this position may include a skills/performance demonstration, a written examination, and a panel and/or individual interview. The successful candidate must have an employment history demonstrating reliability and dependability; provide copies of certificates, diplomas or other documents as required by law, including those establishing his/her right to work in the U. S; pass a pre-employment medical examination which may include a drug and alcohol screen, and which is specific to the essential job functions and requirements. Pre-employment processing will also include a background check. (Does not apply to current full-time District employees unless specific job requires additional evaluations). Examples of Duties Assumes leadership and management responsibility for the District’s strategic asset management program, including assisting in the development and implementation of data governance required to meet international standards. Develops, implements and manages the District’s advanced statistical modeling, data mining, segmentation and quantitative analyses, and documentation process activities related to the Strategic Asset Management program. Manages the District’s asset management data-driven decision-making process to inform decision makers of strategic risks and monitor/track risk applications to mitigate identified risks. Ensures compliance with asset management related regional and/or federal reporting requirements. Partners with departments to identify, guide, and advise on Strategic Asset Management activities and operations including the identification of key performance indicators related to asset management. Collaborates with the Office of the Chief Information Officer (OCIO) to drive innovative analytics and data science solutions, including data, tools, methods, and infrastructure. Manages the preparation and coordination of reports including recommendations to the Board of Directors, committees and other management staff; manages the preparation of correspondence, reports and documents for completeness, accuracy and compliance with District policies and procedures and the maintenance of accurate records and files. Manages and participates in the development and implementation of goals, objectives, policies, and priorities for assigned programs; recommends and administers policies and procedures. Supervises staff and outside contractors; serves as liaison between departments and departments and/or executive offices to ensure program and project implementation. Serves as staff on a variety of boards, commissions, and committees; prepares and presents staff reports and other necessary correspondence. Stays abreast of industry trends, techniques, tools and use cases to steer internal improvement and innovation of advanced analytics and data science. Minimum Qualifications Education : Possession of a bachelor’s degree in Business, Engineering, Mathematics, Finance, Computer Science, or a closely related field from an accredited college or university. Experience : The equivalent of five (5) years of full-time progressively responsible experience in asset management, strategic planning, change management, operations or performance management experience or related experience. At least two (2) years of required experience must have included management level responsibilities. Substitution : Additional professional experience as outlined above may be substituted for the education on a year-for- year basis. A college degree is preferred. Knowledge and Skills Knowledge of : Operational characteristics of enterprise grade relational databases, configuration management and the practical application of computerized maintenance management systems (CMMS) data Operational characteristics of Enterprise Asset Management (EAM) systems, performance management systems and enterprise risk frameworks Methods and techniques of contract development and program development International Best Practices in Strategic Asset Management (ISO55000), Reliability Engineering or Quality Management principles Funding constraints and regulatory policies/procedures of BART or similar agencies Related Federal, State and local laws, codes and regulations Skill/Ability in : Designing, documenting and implementing entity-wide change management processes including necessary communication strategies Creating and applying a strategic risk framework that records entity-wide activities and identifies risks to organizational objectives Analyzing complex and difficult process control problems, evaluating alternatives and reaching sound conclusions (provide supporting evidence) Staying abreast and quickly absorbing the function of changing technological tools and recommending/applying them to continually improve/mature BART’s asset management program Identifying risks/inefficiencies in business processes, performing root cause analyses, recommending creative solutions and implementing performance monitoring procedures to track and document risk application effectiveness Comprehending and translating highly complex data models and concepts to all stakeholders Directing and coordinating the work of lower level staff and ensuring objectives are met in a matrixed reporting structure Interpreting, applying and ensuring compliance with Federal, State and local policies, laws and regulations Communicating clearly and concisely, both orally and in writing to stakeholders at all levels of the Agency Operating office equipment including computers and supporting word processing, spreadsheet and presentation applications Establishing and maintaining effective working relationships with those contacted during the course of work Equal Employment Opportunity GroupBox1 The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws. The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov . Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs . The San Francisco Bay Area Rapid Transit District (BART) prides itself in offering best in class benefits packages to employees of the District. Currently, the following benefits may be available to employees in this job classification. Highlights Medical Coverage (or $350/month if opted out) Dental Coverage Vision Insurance (Basic and Enhanced Plans Available) Retirement Plan through the CA Public Employees’ Retirement System (CalPERS) 2% @ 55 (Classic Members) 2% @ 62 (PEPRA Members) 3% at 50 (Safety Members - Classic) 2.7% @ 57 (Safety Members - PEPRA) Reciprocity available for existing members of many other public retirement systems (see BART website and/or CalPERS website for details) Money Purchase Pension Plan (in-lieu of participating in Social Security tax) 6.65% employer contribution up to annual maximum of $1,868.65 Deferred Compensation & Roth 457 Sick Leave Accruals (12 days per year) Vacation Accruals (3-6 weeks based on time worked w/ the District) Holidays: 9 observed holidays and 5 floating holidays Life Insurance w/ ability to obtain additional coverage Accidental Death and Dismemberment (AD&D) Insurance Survivor Benefits through BART Short-Term Disability Insurance Long-Term Disability Insurance Flexible Spending Accounts: Health and Dependent Care Commuter Benefits Free BART Passes for BART employees and eligible family members. Closing Date/Time: Continuous
Mar 07, 2024
Full Time
Marketing Statement Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program. Job Summary Pay Rate Non-Represented Pay Band 10 Annual Salary: $139,192.00 (Minimum) - $210,876.00 (Maximum) Note: The negotiable salary offer will be between $139,192.00/year - $197,447.18/year, commensurate with education and experience. Current Assignment The selected incumbent will be responsible for the overall management of BART's Asset Management program and will lead BART’s Asset Management Program towards ISO55000 certification, collaborate with cross functional stakeholders to develop systematic processes that manage strategic risk to organizational objectives, and coordinate the Asset Management Program’s maturity across the Agency: - Advance the BART Asset Management Program in accordance with international best practices, and as guided by the Asset Management Policy, to identify and minimize risk to the BART mission, vision, goals and objectives. - Integrate physical asset management principles and advanced statistical modeling to provide governance and insight over BART's $40 billion-dollar asset inventory and ensure compliance with FTA, and other oversight agencies’, asset management requirements. - Develop innovative ways/systematic processes to identify & communicate strategic risk to the BART Strategic Plan Framework (BSP) including documenting/tracking the activities of all BART Departments while maintaining line of sight with the BSP goals and objectives. - Ability to compose required documentation to address compliance requirements, synthesize various stakeholder needs/contributions, and communicate Asset Management Program activities in a polished and professional manner to all levels of the District. - Initiates and implements both project and process governance frameworks to improve transparency and internal controls. Program documentation must be compliant, professionally presented, and appropriate for the audience. - Understands government funding options/restrictions and develop strategic relationships with key departments (Budget, Performance & Risk, Strategic Planning) to identify/recommend solutions to problems (mitigate risk). - Stays abreast of international asset management initiatives and persuades stakeholders to support new strategic initiatives to mature BART's asset management way of life. - Must be gently relentless in implementation skills/follow up with Districtwide departments to ensure the completion of activities accurately and on-time for executive management (General Manager, AGM of Performance & Finance, etc.). - Knowledge of FTA Asset Management requirements and international "strategic" asset management best practices. - Experience with internal audit, governance and or compliance preferably in a government agency. - Occasional travel is required to represent BART in national asset management conferences/FTA Roundtable (meetings). Selection Process Applications will be screened to assure that minimum qualifications are met. Those applicants who meet minimum qualifications will then be referred to the hiring department for the completion of further selection processes. The selection process for this position may include a skills/performance demonstration, a written examination, and a panel and/or individual interview. The successful candidate must have an employment history demonstrating reliability and dependability; provide copies of certificates, diplomas or other documents as required by law, including those establishing his/her right to work in the U. S; pass a pre-employment medical examination which may include a drug and alcohol screen, and which is specific to the essential job functions and requirements. Pre-employment processing will also include a background check. (Does not apply to current full-time District employees unless specific job requires additional evaluations). Examples of Duties Assumes leadership and management responsibility for the District’s strategic asset management program, including assisting in the development and implementation of data governance required to meet international standards. Develops, implements and manages the District’s advanced statistical modeling, data mining, segmentation and quantitative analyses, and documentation process activities related to the Strategic Asset Management program. Manages the District’s asset management data-driven decision-making process to inform decision makers of strategic risks and monitor/track risk applications to mitigate identified risks. Ensures compliance with asset management related regional and/or federal reporting requirements. Partners with departments to identify, guide, and advise on Strategic Asset Management activities and operations including the identification of key performance indicators related to asset management. Collaborates with the Office of the Chief Information Officer (OCIO) to drive innovative analytics and data science solutions, including data, tools, methods, and infrastructure. Manages the preparation and coordination of reports including recommendations to the Board of Directors, committees and other management staff; manages the preparation of correspondence, reports and documents for completeness, accuracy and compliance with District policies and procedures and the maintenance of accurate records and files. Manages and participates in the development and implementation of goals, objectives, policies, and priorities for assigned programs; recommends and administers policies and procedures. Supervises staff and outside contractors; serves as liaison between departments and departments and/or executive offices to ensure program and project implementation. Serves as staff on a variety of boards, commissions, and committees; prepares and presents staff reports and other necessary correspondence. Stays abreast of industry trends, techniques, tools and use cases to steer internal improvement and innovation of advanced analytics and data science. Minimum Qualifications Education : Possession of a bachelor’s degree in Business, Engineering, Mathematics, Finance, Computer Science, or a closely related field from an accredited college or university. Experience : The equivalent of five (5) years of full-time progressively responsible experience in asset management, strategic planning, change management, operations or performance management experience or related experience. At least two (2) years of required experience must have included management level responsibilities. Substitution : Additional professional experience as outlined above may be substituted for the education on a year-for- year basis. A college degree is preferred. Knowledge and Skills Knowledge of : Operational characteristics of enterprise grade relational databases, configuration management and the practical application of computerized maintenance management systems (CMMS) data Operational characteristics of Enterprise Asset Management (EAM) systems, performance management systems and enterprise risk frameworks Methods and techniques of contract development and program development International Best Practices in Strategic Asset Management (ISO55000), Reliability Engineering or Quality Management principles Funding constraints and regulatory policies/procedures of BART or similar agencies Related Federal, State and local laws, codes and regulations Skill/Ability in : Designing, documenting and implementing entity-wide change management processes including necessary communication strategies Creating and applying a strategic risk framework that records entity-wide activities and identifies risks to organizational objectives Analyzing complex and difficult process control problems, evaluating alternatives and reaching sound conclusions (provide supporting evidence) Staying abreast and quickly absorbing the function of changing technological tools and recommending/applying them to continually improve/mature BART’s asset management program Identifying risks/inefficiencies in business processes, performing root cause analyses, recommending creative solutions and implementing performance monitoring procedures to track and document risk application effectiveness Comprehending and translating highly complex data models and concepts to all stakeholders Directing and coordinating the work of lower level staff and ensuring objectives are met in a matrixed reporting structure Interpreting, applying and ensuring compliance with Federal, State and local policies, laws and regulations Communicating clearly and concisely, both orally and in writing to stakeholders at all levels of the Agency Operating office equipment including computers and supporting word processing, spreadsheet and presentation applications Establishing and maintaining effective working relationships with those contacted during the course of work Equal Employment Opportunity GroupBox1 The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws. The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov . Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs . The San Francisco Bay Area Rapid Transit District (BART) prides itself in offering best in class benefits packages to employees of the District. Currently, the following benefits may be available to employees in this job classification. Highlights Medical Coverage (or $350/month if opted out) Dental Coverage Vision Insurance (Basic and Enhanced Plans Available) Retirement Plan through the CA Public Employees’ Retirement System (CalPERS) 2% @ 55 (Classic Members) 2% @ 62 (PEPRA Members) 3% at 50 (Safety Members - Classic) 2.7% @ 57 (Safety Members - PEPRA) Reciprocity available for existing members of many other public retirement systems (see BART website and/or CalPERS website for details) Money Purchase Pension Plan (in-lieu of participating in Social Security tax) 6.65% employer contribution up to annual maximum of $1,868.65 Deferred Compensation & Roth 457 Sick Leave Accruals (12 days per year) Vacation Accruals (3-6 weeks based on time worked w/ the District) Holidays: 9 observed holidays and 5 floating holidays Life Insurance w/ ability to obtain additional coverage Accidental Death and Dismemberment (AD&D) Insurance Survivor Benefits through BART Short-Term Disability Insurance Long-Term Disability Insurance Flexible Spending Accounts: Health and Dependent Care Commuter Benefits Free BART Passes for BART employees and eligible family members. Closing Date/Time: Continuous
City of McKinney, TX
McKinney, Texas, United States
Summary WORKING FOR THE CITY OF MCKINNEY Working for the City of McKinney is more than a job. It is an opportunity to make a meaningful difference in the lives of others. It is also an opportunity to have a hand in the development of one of the fastest growing communities in the nation. In 2014, our community was named “The #1 Best Place to Live in America.” Although proud of that honor, everyone on our team is committed to making McKinney an even better place to live, work and raise a family. That’s why we exist. OUR CORE VALUES City of McKinney employees work hard and at a very fast pace. However, we also look after and support one another. All of us are guided by four employee-inspired values - Respect, Integrity, Service, and Excellence (RISE). We are also supported by servant-based leaders who foster and support a healthy, family-oriented culture. All new employees are expected to embrace and live by our core values and commit to helping us sustain our exceptional work environment as a high-performance organization (HPO). SUMMARY OF POSITION Responsible for the overall direction, coordination, implementation, execution, control, and completion of specific IT projects ensuring consistency with the City's IT strategic plan, project governance, and project methodology. This includes acquiring resources and coordinating the efforts of team members and third-party contractors or consultants to deliver projects according to plan. The Project Manager will also define the project’s objectives and oversee quality control throughout its life cycle. GENERAL EXPECTATIONS FOR ALL EMPLOYEES For us to continue to achieve our primary function of making McKinney a better place to live, work, and raise a family, we hold these expectations for all employees. Learn and demonstrate an understanding of how team, department, and city goals are interconnected. Contribute to a positive work culture. Ability to assess his/her work performance or the work performance of the team. Contribute to the development of others and/or the working unit or overall organization. Ability and willingness to work as part of a team, to demonstrate team skills, and to perform a fair share of team responsibilities. Ability to continuously learn and develop through a mix of internal and external training opportunities, and if applicable, encourage subordinates to do the same. Essential Functions/Knowledge, Skills, & Abilities ESSENTIAL DUTIES AND RESPONSIBILITIES Conducts meetings with all key stakeholders to announce the start of the project and review the overall project plan. Participate in shaping the framework and guidelines set forth for the project steering committee. Partners with user departments in preparing a Request for Qualifications (RFQ). Coordinates the process of reviewing, interviewing, assessing and evaluating RFPs submitted by vendors. Records detailed customer requirements, constraints, and assumptions with stakeholders to establish the project deliverables. Defines and documents project scope, goals, and deliverables that support business goals in collaboration with senior management and stakeholders. Develops full-scale project plans and associated communication documents. Supervises matrixed employees including the assignment and evaluation of work, reviewing performance, mentoring, advising, and training. Communicates project expectations to project team members and stakeholders in a timely and clear fashion. Estimates the resources and participants needed to achieve project goals. Drafts and submits budget proposals and recommends subsequent budget changes where necessary. Creates, tracks, and forecasts changes in project budgets. Determines and assesses the need for additional project staff and/or consultants and makes the appropriate recruitments if necessary, during the project cycle. Sets and continually manages project expectations with team members and other stakeholders. Identifies and manages project dependencies and critical paths. Plans and schedules project timelines and milestones using appropriate tools. Develops and delivers progress reports, proposals, requirements documentation, and presentations. Manages project risks, including the development of contingency plans. Monitors overall progress and burn rate of resources, initiating corrective action where necessary. Applies change control and configuration management processes as needed. Reports on project progress through reports and end-stage assessments. Meets with stakeholders and project members to ensure the overall direction and integrity of the project. Maintains departmental standards, procedures, and documentation. Complies with all written City policies and procedures. Conducts a project evaluation review to assess how well the project was managed. Prepares any follow-on action recommendations. Ensures customer satisfaction through post-project debriefing with customers and documenting lessons learned for each project. Maintains regular and punctual attendance. OTHER JOB FUNCTIONS: Perform other duties as assigned or directed. KNOWLEDGE, SKILLS, ABILITIES, AND BEHAVIORS Knowledge of the PMI or equivalent project management methodology. Knowledge of project management principles, practices, techniques, and tools. Knowledge of Information Technology Infrastructure Library (ITIL). Strong knowledge of the terminology, principles, and methods utilized within the Information Technology field. Knowledge of project risk management techniques. Knowledge of project management software tools and templates such as Microsoft Project, additional current Microsoft desktop operating systems, current Microsoft Office suite, and the proper use of personal computers and related computer hardware. Knowledge of general business fundamentals. Skill in utilizing computer hardware, software tools, applications, and techniques to meet user requirements. Skill in organizing resources, establishing priorities, and establishing schedules. Ability to communicate effectively both verbally and in writing. Ability to form and maintain effective relationships with co-workers and customers. Ability to create a collaborative and inclusive environment by acknowledging the differences, perspectives, and ideas of others. Ability to adapt to diverse personalities and varying demands while serving customers. Strong presentation, analytical, and problem-solving abilities. Ability to maintain an awareness of potential interdependencies with other projects and their impact. Ability to adapt and apply appropriate technical and quality strategies and standards. Ability to direct and coordinate project team members without any supervisory authority over individuals. Ability to communicate technical solutions with language easily understood by all levels of the organization. Ability to listen to customers' needs and help formulate project requirements. Ability to concurrently manage multiple deadline-driven tasks and projects. Ability to take initiative and work without direction. Ability to apply creativity to resolve conflict and solve problems. Ability to analyze complex problems, interpret operational needs, and develop integrated, creative solutions. Strong problem-solving skills and attention to detail. Ability to focus on business strategy and agility. Ability to accurately assess risk. Required Qualifications MINIMUM QUALIFICATIONS Any work related experience resulting in acceptable proficiency levels in the below Minimum Qualifications may be an acceptable substitute for the below specified education and experience requirements. Bachelor’s degree in Computer Science, Information Systems, or Business Administration and at least five years of project management experience working in a customer service-oriented environment including all aspects of process development and execution. PREFERRED QUALIFICATIONS PMP Certification or Master’s Degree in Project Management is highly preferred. Experience in public sector and/or working with public sector software applications is preferred. CONDITIONS OF EMPLOYMENT Must have a valid Class “C” Driver’s License and valid state-required minimum automobile liability insurance prior to employment (must obtain Texas Class “C” driver’s license and state-required minimum automobile liability insurance within 30 days of hire per state law) Must pass a drug test, driver’s license check, criminal history background check, and social security number verification check. Must pass CIJS Certification due to access to secured areas and/or information. Must be able to work outside of regular business hours as required. PMP certification or the ability to achieve the certification within a year. ITIL Foundation certification or the ability to achieve the certification within a year. Physical Demands/Supplemental PHYSICAL DEMANDS Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or workstation. WORK ENVIRONMENT There is limited exposure to environmental conditions. The above statements describe the general nature and level of work being performed as of the date of preparation and approval. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the position. Employees holding this position will be required to perform any other job-related duties as requested by management. The job description does not constitute an employment agreement between the employer and employee, and all requirements are subject to possible modification to reasonably accommodate individuals with disabilities. The City of McKinney is an equal opportunity employer (EOE) committed to an alcohol / drug free workplace and to providing equal opportunities regardless of age, race, color, gender, religion, national origin, marital status, veteran status, disability or any other legally protected status. The City offers a full complement of benefits: Health Insurance Medical, Dental, Vision Insurance Health Savings Account (HSA), Flexible Spending Medical and Childcare Account (FSA) Mental Health Care and Employee Assistance Program (EAP) City-paid and VoluntaryLifeInsurance City-paid and VoluntaryLong Term Disability Insurance Supplemental Insurance through Aflac Additional Benefits Legal Services through Legal Shield Tuition Reimbursement (up to $10,000 per year) Wellness Program (earn up to $600 per year) Retirement Texas Municipal Retirement System (TMRS) Mandatory 7% employee contribution City match 2:1 5 year vesting Retire after 20 years of service, or age 60 with 5 years of service 457(b) Deferred Compensation Plans Paid Time Off (PTO) Paid Vacation (80 hours per year for new hires; tieredincreases after 2 yrs) Sick Leave (135 hours per year for yourself and immediate family) Paid Parental Leave (80 hours for birth, adoption, or placement of a child in foser care) Ten Paid Holidays Personal Day Optional compensatory time for hourly employees Compensatory time for salaried employees For more detailed information, please see the City of McKinney's summary of benefits . Closing Date/Time: 4/22/2024 5:00 PM Central
Apr 09, 2024
Full Time
Summary WORKING FOR THE CITY OF MCKINNEY Working for the City of McKinney is more than a job. It is an opportunity to make a meaningful difference in the lives of others. It is also an opportunity to have a hand in the development of one of the fastest growing communities in the nation. In 2014, our community was named “The #1 Best Place to Live in America.” Although proud of that honor, everyone on our team is committed to making McKinney an even better place to live, work and raise a family. That’s why we exist. OUR CORE VALUES City of McKinney employees work hard and at a very fast pace. However, we also look after and support one another. All of us are guided by four employee-inspired values - Respect, Integrity, Service, and Excellence (RISE). We are also supported by servant-based leaders who foster and support a healthy, family-oriented culture. All new employees are expected to embrace and live by our core values and commit to helping us sustain our exceptional work environment as a high-performance organization (HPO). SUMMARY OF POSITION Responsible for the overall direction, coordination, implementation, execution, control, and completion of specific IT projects ensuring consistency with the City's IT strategic plan, project governance, and project methodology. This includes acquiring resources and coordinating the efforts of team members and third-party contractors or consultants to deliver projects according to plan. The Project Manager will also define the project’s objectives and oversee quality control throughout its life cycle. GENERAL EXPECTATIONS FOR ALL EMPLOYEES For us to continue to achieve our primary function of making McKinney a better place to live, work, and raise a family, we hold these expectations for all employees. Learn and demonstrate an understanding of how team, department, and city goals are interconnected. Contribute to a positive work culture. Ability to assess his/her work performance or the work performance of the team. Contribute to the development of others and/or the working unit or overall organization. Ability and willingness to work as part of a team, to demonstrate team skills, and to perform a fair share of team responsibilities. Ability to continuously learn and develop through a mix of internal and external training opportunities, and if applicable, encourage subordinates to do the same. Essential Functions/Knowledge, Skills, & Abilities ESSENTIAL DUTIES AND RESPONSIBILITIES Conducts meetings with all key stakeholders to announce the start of the project and review the overall project plan. Participate in shaping the framework and guidelines set forth for the project steering committee. Partners with user departments in preparing a Request for Qualifications (RFQ). Coordinates the process of reviewing, interviewing, assessing and evaluating RFPs submitted by vendors. Records detailed customer requirements, constraints, and assumptions with stakeholders to establish the project deliverables. Defines and documents project scope, goals, and deliverables that support business goals in collaboration with senior management and stakeholders. Develops full-scale project plans and associated communication documents. Supervises matrixed employees including the assignment and evaluation of work, reviewing performance, mentoring, advising, and training. Communicates project expectations to project team members and stakeholders in a timely and clear fashion. Estimates the resources and participants needed to achieve project goals. Drafts and submits budget proposals and recommends subsequent budget changes where necessary. Creates, tracks, and forecasts changes in project budgets. Determines and assesses the need for additional project staff and/or consultants and makes the appropriate recruitments if necessary, during the project cycle. Sets and continually manages project expectations with team members and other stakeholders. Identifies and manages project dependencies and critical paths. Plans and schedules project timelines and milestones using appropriate tools. Develops and delivers progress reports, proposals, requirements documentation, and presentations. Manages project risks, including the development of contingency plans. Monitors overall progress and burn rate of resources, initiating corrective action where necessary. Applies change control and configuration management processes as needed. Reports on project progress through reports and end-stage assessments. Meets with stakeholders and project members to ensure the overall direction and integrity of the project. Maintains departmental standards, procedures, and documentation. Complies with all written City policies and procedures. Conducts a project evaluation review to assess how well the project was managed. Prepares any follow-on action recommendations. Ensures customer satisfaction through post-project debriefing with customers and documenting lessons learned for each project. Maintains regular and punctual attendance. OTHER JOB FUNCTIONS: Perform other duties as assigned or directed. KNOWLEDGE, SKILLS, ABILITIES, AND BEHAVIORS Knowledge of the PMI or equivalent project management methodology. Knowledge of project management principles, practices, techniques, and tools. Knowledge of Information Technology Infrastructure Library (ITIL). Strong knowledge of the terminology, principles, and methods utilized within the Information Technology field. Knowledge of project risk management techniques. Knowledge of project management software tools and templates such as Microsoft Project, additional current Microsoft desktop operating systems, current Microsoft Office suite, and the proper use of personal computers and related computer hardware. Knowledge of general business fundamentals. Skill in utilizing computer hardware, software tools, applications, and techniques to meet user requirements. Skill in organizing resources, establishing priorities, and establishing schedules. Ability to communicate effectively both verbally and in writing. Ability to form and maintain effective relationships with co-workers and customers. Ability to create a collaborative and inclusive environment by acknowledging the differences, perspectives, and ideas of others. Ability to adapt to diverse personalities and varying demands while serving customers. Strong presentation, analytical, and problem-solving abilities. Ability to maintain an awareness of potential interdependencies with other projects and their impact. Ability to adapt and apply appropriate technical and quality strategies and standards. Ability to direct and coordinate project team members without any supervisory authority over individuals. Ability to communicate technical solutions with language easily understood by all levels of the organization. Ability to listen to customers' needs and help formulate project requirements. Ability to concurrently manage multiple deadline-driven tasks and projects. Ability to take initiative and work without direction. Ability to apply creativity to resolve conflict and solve problems. Ability to analyze complex problems, interpret operational needs, and develop integrated, creative solutions. Strong problem-solving skills and attention to detail. Ability to focus on business strategy and agility. Ability to accurately assess risk. Required Qualifications MINIMUM QUALIFICATIONS Any work related experience resulting in acceptable proficiency levels in the below Minimum Qualifications may be an acceptable substitute for the below specified education and experience requirements. Bachelor’s degree in Computer Science, Information Systems, or Business Administration and at least five years of project management experience working in a customer service-oriented environment including all aspects of process development and execution. PREFERRED QUALIFICATIONS PMP Certification or Master’s Degree in Project Management is highly preferred. Experience in public sector and/or working with public sector software applications is preferred. CONDITIONS OF EMPLOYMENT Must have a valid Class “C” Driver’s License and valid state-required minimum automobile liability insurance prior to employment (must obtain Texas Class “C” driver’s license and state-required minimum automobile liability insurance within 30 days of hire per state law) Must pass a drug test, driver’s license check, criminal history background check, and social security number verification check. Must pass CIJS Certification due to access to secured areas and/or information. Must be able to work outside of regular business hours as required. PMP certification or the ability to achieve the certification within a year. ITIL Foundation certification or the ability to achieve the certification within a year. Physical Demands/Supplemental PHYSICAL DEMANDS Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or workstation. WORK ENVIRONMENT There is limited exposure to environmental conditions. The above statements describe the general nature and level of work being performed as of the date of preparation and approval. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the position. Employees holding this position will be required to perform any other job-related duties as requested by management. The job description does not constitute an employment agreement between the employer and employee, and all requirements are subject to possible modification to reasonably accommodate individuals with disabilities. The City of McKinney is an equal opportunity employer (EOE) committed to an alcohol / drug free workplace and to providing equal opportunities regardless of age, race, color, gender, religion, national origin, marital status, veteran status, disability or any other legally protected status. The City offers a full complement of benefits: Health Insurance Medical, Dental, Vision Insurance Health Savings Account (HSA), Flexible Spending Medical and Childcare Account (FSA) Mental Health Care and Employee Assistance Program (EAP) City-paid and VoluntaryLifeInsurance City-paid and VoluntaryLong Term Disability Insurance Supplemental Insurance through Aflac Additional Benefits Legal Services through Legal Shield Tuition Reimbursement (up to $10,000 per year) Wellness Program (earn up to $600 per year) Retirement Texas Municipal Retirement System (TMRS) Mandatory 7% employee contribution City match 2:1 5 year vesting Retire after 20 years of service, or age 60 with 5 years of service 457(b) Deferred Compensation Plans Paid Time Off (PTO) Paid Vacation (80 hours per year for new hires; tieredincreases after 2 yrs) Sick Leave (135 hours per year for yourself and immediate family) Paid Parental Leave (80 hours for birth, adoption, or placement of a child in foser care) Ten Paid Holidays Personal Day Optional compensatory time for hourly employees Compensatory time for salaried employees For more detailed information, please see the City of McKinney's summary of benefits . Closing Date/Time: 4/22/2024 5:00 PM Central
Marketing Statement Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program. Job Summary Pay Rate $144,454.42/annually - $187,790.48/annually (AFSCME Pay Band I) Initial salary is negotiable between $144,454.42- $180,84.56, commensurate with experience and education. Reports To M. Salonga, Director of Technology Current Assignment The District is looking for an individual to support the Enterprise Resource Planning (ERP) Systems which includes Oracle PeopleSoft Financial Management System (FMS). The position will be responsible for collaborating with District business units and departmental staff to determine and analyze their information needs and functional requirements, providing analysis of existing operation processes, assistance in resolution of issues, and propose new technology and/or business process improvements. The successful incumbent will demonstrate the following criteria beyond the minimum qualifications: Strong Project Management experience Strong understanding of Enterprise Application Systems, specifically Oracle PeopleSoft Financials Strong knowledge and working experience in PeopleSoft Financial modules, specifically Project Costing, Billing, Funds Distribution, Accounts Receivables, Treasury, Benefits Billing, Bank Reconciliation and Enterprise Planning and Budgeting (Hyperion) Knowledge in PeopleSoft queries, nVision reports and integrations to PeopleSoft HCM system. Understanding business needs and requirements Ability to analyze complex problems and make well-reasoned recommendations Knowledge and experience in Enterprise Systems integration Ability to successfully collaborate and build relationships with cross-functional stakeholders Possess strong reading, writing and communication skills Strong analytical and problem-solving skills Ability to establish and maintain effective working relationships with those contacted in the course of work Working knowledge of principles and best practices implementing business applications Ability to lead and manage complex projects Selection Process This position is represented by American Federation of State, County, and Municipal Employees (AFSCME). Applications will be screened to assure that minimum qualifications are met. Those applicants who meet minimum qualifications will then be referred to the hiring department for the completion of further selection processes. The selection process for this position may include a skills/performance demonstration, a written examination, and/or an individual or panel interview. The successful candidate must have an employment history demonstrating reliability and dependability; provide copies of certificates, diplomas or other documents as required by law, including those establishing his/her right to work in the U. S.; pass a pre-employment medical examination which includes a drug and alcohol screen, and which is specific to the essential job functions and requirements. Pre-employment processing will also include a background check. (Does not apply to current full-time District employees unless specific job requires additional evaluations) The selection process for this position will be in accordance with the applicable collective bargaining agreement. Examples of Duties Provide analysis of existing operations processes to input in proposals for new systems and/or enhancement of existing systems. Responsible incorporating project management life cycle methodologies including scope, schedule, risks, and budget of key projects and deliverables. Apply understanding of business and leverage best practices. Contextualize impacts and identifies implications of problems/issues/events on business processes. Assist users by troubleshooting/solving various functional/technical issues with Enterprise business applications. Recommend and implement solutions to improve processes and create efficiencies. Track project related deadlines and manage associated communications. Develops and documents detailed requirement specifications, functional documents and use cases, and test plans for business and development teams; where necessary, translate and clearly document business requirements for IT staff; conduct training for end users and development team. Partners with other IT members and various business areas in translating business requirements into technical specifications. Contribute to administration and ongoing maintenance of enterprise applications. Perform other tasks and responsibilities as requested. Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of information systems. Serves as staff on variety of boards, commissions and committees; prepares and presents staff reports and other necessary correspondence. Provides responsible staff assistance to the Manager, Business Systems Applications. Performs related duties as required. Minimum Qualifications Education: A Bachelor’s degree in computer science, business administration, or a closely related field from an accredited college or university. Experience: Four (4) years of demonstrated experience in planning, coordinating, and supporting of enterprise application systems that must have included one year of hands on experience with one or more ERP (Enterprise Resource Planning) and/or EAM (Enterprise Asset Management) functional application systems. Other Requirements: Must possess a valid California driver’s license and have a satisfactory driving record. Must be able to work various shifts, weekends, holidays, and overtime. Substitution: Additional professional experience as outlined above may be substituted for the education on a year-to-year basis. A Bachelor’s degree is preferred. Knowledge and Skills Knowledge of: Operational characteristics, services, and activities of a comprehensive information systems program. Principles and practices of system configuration documentation, policy development and administration. Principal and practices of District’s business systems application. Business and administrative project applications. Principles and practices of program development and administration. Methods and techniques of project management. Principles of inter-group and interpersonal communication. Methods and procedures for preserving and presenting evidence. Related Federal, State and local laws, codes, and regulations. Skill in: Preparing clear, concise, and persuasive administrative reports. Communicating clearly and concisely, both orally and in writing. Documenting configurations and/or user manuals. Good analytical and problem-solving skills. Establishing and maintain effective working relationships with those contracted in the course of work. Developing sound conclusions and logical recommendations. Analyzing technical and functional problems, identifying alternative solutions, projecting consequences of proposed actions and implementing recommendations in support of goals. Carrying out objectives with independence but also following directions of supervisors and/or managers as necessary. Interpreting and applying Federal, State and local policies, laws and regulations. Equal Employment Opportunity GroupBox1 The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws. The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov . Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs . The San Francisco Bay Area Rapid Transit District (BART) prides itself in offering best in class benefits packages to employees of the District. Currently, the following benefits may be available to employees in this job classification. Highlights Medical Coverage (or $350/month if opted out) Dental Coverage Vision Insurance (Basic and Enhanced Plans Available) Retirement Plan through the CA Public Employees’ Retirement System (CalPERS) 2% @ 55 (Classic Members) 2% @ 62 (PEPRA Members) Reciprocity available for existing members of many other public retirement systems (see BART website and/or CalPERS website for details) Money Purchase Pension Plan (in-lieu of participating in Social Security tax) 6.65% employer contribution up to annual maximum of $1,868.65 Deferred Compensation & Roth 457 Sick Leave Accruals (12 days per year) Vacation Accruals (3-6 weeks based on time worked w/ the District) Holidays: 9 observed holidays and 4 floating holidays Life Insurance w/ ability to obtain additional coverage Accidental Death and Dismemberment (AD&D) Insurance Survivor Benefits through BART Short-Term Disability Insurance Long-Term Disability Insurance Flexible Spending Accounts: Health and Dependent Care Commuter Benefits Free BART Passes for BART employees and eligible family members. Closing Date/Time: Continuous
Mar 07, 2024
Full Time
Marketing Statement Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program. Job Summary Pay Rate $144,454.42/annually - $187,790.48/annually (AFSCME Pay Band I) Initial salary is negotiable between $144,454.42- $180,84.56, commensurate with experience and education. Reports To M. Salonga, Director of Technology Current Assignment The District is looking for an individual to support the Enterprise Resource Planning (ERP) Systems which includes Oracle PeopleSoft Financial Management System (FMS). The position will be responsible for collaborating with District business units and departmental staff to determine and analyze their information needs and functional requirements, providing analysis of existing operation processes, assistance in resolution of issues, and propose new technology and/or business process improvements. The successful incumbent will demonstrate the following criteria beyond the minimum qualifications: Strong Project Management experience Strong understanding of Enterprise Application Systems, specifically Oracle PeopleSoft Financials Strong knowledge and working experience in PeopleSoft Financial modules, specifically Project Costing, Billing, Funds Distribution, Accounts Receivables, Treasury, Benefits Billing, Bank Reconciliation and Enterprise Planning and Budgeting (Hyperion) Knowledge in PeopleSoft queries, nVision reports and integrations to PeopleSoft HCM system. Understanding business needs and requirements Ability to analyze complex problems and make well-reasoned recommendations Knowledge and experience in Enterprise Systems integration Ability to successfully collaborate and build relationships with cross-functional stakeholders Possess strong reading, writing and communication skills Strong analytical and problem-solving skills Ability to establish and maintain effective working relationships with those contacted in the course of work Working knowledge of principles and best practices implementing business applications Ability to lead and manage complex projects Selection Process This position is represented by American Federation of State, County, and Municipal Employees (AFSCME). Applications will be screened to assure that minimum qualifications are met. Those applicants who meet minimum qualifications will then be referred to the hiring department for the completion of further selection processes. The selection process for this position may include a skills/performance demonstration, a written examination, and/or an individual or panel interview. The successful candidate must have an employment history demonstrating reliability and dependability; provide copies of certificates, diplomas or other documents as required by law, including those establishing his/her right to work in the U. S.; pass a pre-employment medical examination which includes a drug and alcohol screen, and which is specific to the essential job functions and requirements. Pre-employment processing will also include a background check. (Does not apply to current full-time District employees unless specific job requires additional evaluations) The selection process for this position will be in accordance with the applicable collective bargaining agreement. Examples of Duties Provide analysis of existing operations processes to input in proposals for new systems and/or enhancement of existing systems. Responsible incorporating project management life cycle methodologies including scope, schedule, risks, and budget of key projects and deliverables. Apply understanding of business and leverage best practices. Contextualize impacts and identifies implications of problems/issues/events on business processes. Assist users by troubleshooting/solving various functional/technical issues with Enterprise business applications. Recommend and implement solutions to improve processes and create efficiencies. Track project related deadlines and manage associated communications. Develops and documents detailed requirement specifications, functional documents and use cases, and test plans for business and development teams; where necessary, translate and clearly document business requirements for IT staff; conduct training for end users and development team. Partners with other IT members and various business areas in translating business requirements into technical specifications. Contribute to administration and ongoing maintenance of enterprise applications. Perform other tasks and responsibilities as requested. Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of information systems. Serves as staff on variety of boards, commissions and committees; prepares and presents staff reports and other necessary correspondence. Provides responsible staff assistance to the Manager, Business Systems Applications. Performs related duties as required. Minimum Qualifications Education: A Bachelor’s degree in computer science, business administration, or a closely related field from an accredited college or university. Experience: Four (4) years of demonstrated experience in planning, coordinating, and supporting of enterprise application systems that must have included one year of hands on experience with one or more ERP (Enterprise Resource Planning) and/or EAM (Enterprise Asset Management) functional application systems. Other Requirements: Must possess a valid California driver’s license and have a satisfactory driving record. Must be able to work various shifts, weekends, holidays, and overtime. Substitution: Additional professional experience as outlined above may be substituted for the education on a year-to-year basis. A Bachelor’s degree is preferred. Knowledge and Skills Knowledge of: Operational characteristics, services, and activities of a comprehensive information systems program. Principles and practices of system configuration documentation, policy development and administration. Principal and practices of District’s business systems application. Business and administrative project applications. Principles and practices of program development and administration. Methods and techniques of project management. Principles of inter-group and interpersonal communication. Methods and procedures for preserving and presenting evidence. Related Federal, State and local laws, codes, and regulations. Skill in: Preparing clear, concise, and persuasive administrative reports. Communicating clearly and concisely, both orally and in writing. Documenting configurations and/or user manuals. Good analytical and problem-solving skills. Establishing and maintain effective working relationships with those contracted in the course of work. Developing sound conclusions and logical recommendations. Analyzing technical and functional problems, identifying alternative solutions, projecting consequences of proposed actions and implementing recommendations in support of goals. Carrying out objectives with independence but also following directions of supervisors and/or managers as necessary. Interpreting and applying Federal, State and local policies, laws and regulations. Equal Employment Opportunity GroupBox1 The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws. The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov . Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs . The San Francisco Bay Area Rapid Transit District (BART) prides itself in offering best in class benefits packages to employees of the District. Currently, the following benefits may be available to employees in this job classification. Highlights Medical Coverage (or $350/month if opted out) Dental Coverage Vision Insurance (Basic and Enhanced Plans Available) Retirement Plan through the CA Public Employees’ Retirement System (CalPERS) 2% @ 55 (Classic Members) 2% @ 62 (PEPRA Members) Reciprocity available for existing members of many other public retirement systems (see BART website and/or CalPERS website for details) Money Purchase Pension Plan (in-lieu of participating in Social Security tax) 6.65% employer contribution up to annual maximum of $1,868.65 Deferred Compensation & Roth 457 Sick Leave Accruals (12 days per year) Vacation Accruals (3-6 weeks based on time worked w/ the District) Holidays: 9 observed holidays and 4 floating holidays Life Insurance w/ ability to obtain additional coverage Accidental Death and Dismemberment (AD&D) Insurance Survivor Benefits through BART Short-Term Disability Insurance Long-Term Disability Insurance Flexible Spending Accounts: Health and Dependent Care Commuter Benefits Free BART Passes for BART employees and eligible family members. Closing Date/Time: Continuous
City of Glenwood Springs, CO
Glenwood Springs, Colorado, United States
POSITION SUMMARY: The City has implemented an asset and work order management software solution across multiple departments, including Water and Wastewater, Engineering, Electric, Parks and Recreation, Facilities, Streets, and Finance. The Specialist will lead further development, design, analysis, maintenance and on-going support of the City’s GIS-based asset management and work order system. In addition to acting as the primary manager of the asset management platform, this position will assist the GIS Administrator in ongoing GIS tasks and production in an enterprise environment. This position will play a central role in understanding the needs of various departments and working with leadership to design effective business processes that will enable better service to our citizens by improving inter-departmental communication and optimizing workflows. POSITION REPORTS TO: GIS Administrator, Information Technology Manager DIRECT REPORTS ASSIGNED: 0 JOB LOCATION: City Hall,101 8 th St, Glenwood Springs, CO FLSA STATUS: Exempt CATEGORY: Full-time, In-person HOURS: 40 hours ESSENTIAL FUNCTIONS: Under the general supervision of the GIS Administrator and IT Manager, this position supports many City enterprise applications and GIS functions. Glenwood Springs is seeking a talented application generalist well-versed in process analysis, design, configuration, and support to manage the asset management and work order management platform. This position will also work closely with all departments to ensure accurate representation of City infrastructure in GIS, and act as the liaison between crew and subject experts from all departments to iteratively refine departmental workflows in both GIS and asset management environments. Partners with GIS/IT and all participating departments to plan and coordinate the shift of City business processes and workflows into an asset management/digital work order management system. Maintains vendor support and support escalation procedures for end user issues. Interfaces with the asset management software vendor to facilitate all updates, patches, and installations including mobile applications. Communicates with City staff to implement updates and changes across devices. Develops departmental data reports regarding work order content, resource usage. Tracks and completes licensing requirements for asset management vendor services. Develops and maintains application documentation and training materials, provides user training as needed. Creates and disseminates print maps, file geodatabases, web applications and other spatial products. Translates proposed and as-built construction drawings into enterprise GIS from various formats. Assists in the ongoing maintenance and enhancement of existing spatial datasets and web apps, including public-facing applications. Works with a wide range of City personnel including planners and managers to coordinate and implement geospatial applications representing ongoing City projects. Performs additional duties as assigned. OTHER DUTIES: The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. CORE COMPETENCIES: Experience working on cross-functional teams (both technical and non-technical) to produce successful application implementations. Experience producing technical documentation and application specific training materials. Exhibits regular and reliable attendance. Flexible in meeting the needs of end users. Effective communication and interpersonal skills and the ability to establish and maintain effective working relationships with all levels of staff and customers that may have strongly held beliefs and/or be generally resistant to change. Ability to provide information clearly and concisely. Self-starter, creative thinker with the ability to work independently and within a team environment while maintaining a high level of accountability. Brings new ideas and concepts to the City as a way of enhancing the City's processes and procedures. Proven ability to solve problems and provide solutions. EDUCATION, TRAINING & CERTIFICATIONS Necessary: Bachelor’s degree in information systems, GIS, geography, computer science, or another directly related field. Equivalent combination of education and work experience may be considered. Valid State of Colorado driver’s license. Desired: 2+ years of practical GIS experience including field data collection and digitalization, GPS hardware, mobile applications. 2-4 years of enterprise application support experience, including analysis, design, and implementation. 2-4 years of GIS database development and maintenance that includes various methods of data collection, digitizing, and conversion using ESRI ArcGIS software suite. Previous experience and direct involvement in asset management solution deployment in conjunction with mobile GPS data collection devices, apps, and workflows. 1-2 years of experience with ad-hoc reporting or specific report-writing software. NECESSARY PHYSICAL REQUIREMENTS: While performing the duties of this job, the employee is regularly required to sit; use hands, fingers, handle or feel objects, tools, or controls; and read, speak, and hear. The employee is required to walk and work in the field as needed, reach with hands and arms, and stoop, kneel, crouch or crawl. Lifting: 10 pounds frequently 40 pounds occasionally Carrying: 10 pounds frequently 40 pounds occasionally Pushing/pulling 20 pounds frequently 40 pounds occasionally Driving frequently Balance/stoop/bend occasionally Twist/squat/crouch occasionally Kneeling/crawling rarely Climbing stairs frequently Standing/walking frequently Climbing ladders rarely Reaching above/below/at shoulder level occasionally Sitting at a computer frequently Closing Date/Time: April 25, 2024 5:00 PM
Apr 12, 2024
Full Time
POSITION SUMMARY: The City has implemented an asset and work order management software solution across multiple departments, including Water and Wastewater, Engineering, Electric, Parks and Recreation, Facilities, Streets, and Finance. The Specialist will lead further development, design, analysis, maintenance and on-going support of the City’s GIS-based asset management and work order system. In addition to acting as the primary manager of the asset management platform, this position will assist the GIS Administrator in ongoing GIS tasks and production in an enterprise environment. This position will play a central role in understanding the needs of various departments and working with leadership to design effective business processes that will enable better service to our citizens by improving inter-departmental communication and optimizing workflows. POSITION REPORTS TO: GIS Administrator, Information Technology Manager DIRECT REPORTS ASSIGNED: 0 JOB LOCATION: City Hall,101 8 th St, Glenwood Springs, CO FLSA STATUS: Exempt CATEGORY: Full-time, In-person HOURS: 40 hours ESSENTIAL FUNCTIONS: Under the general supervision of the GIS Administrator and IT Manager, this position supports many City enterprise applications and GIS functions. Glenwood Springs is seeking a talented application generalist well-versed in process analysis, design, configuration, and support to manage the asset management and work order management platform. This position will also work closely with all departments to ensure accurate representation of City infrastructure in GIS, and act as the liaison between crew and subject experts from all departments to iteratively refine departmental workflows in both GIS and asset management environments. Partners with GIS/IT and all participating departments to plan and coordinate the shift of City business processes and workflows into an asset management/digital work order management system. Maintains vendor support and support escalation procedures for end user issues. Interfaces with the asset management software vendor to facilitate all updates, patches, and installations including mobile applications. Communicates with City staff to implement updates and changes across devices. Develops departmental data reports regarding work order content, resource usage. Tracks and completes licensing requirements for asset management vendor services. Develops and maintains application documentation and training materials, provides user training as needed. Creates and disseminates print maps, file geodatabases, web applications and other spatial products. Translates proposed and as-built construction drawings into enterprise GIS from various formats. Assists in the ongoing maintenance and enhancement of existing spatial datasets and web apps, including public-facing applications. Works with a wide range of City personnel including planners and managers to coordinate and implement geospatial applications representing ongoing City projects. Performs additional duties as assigned. OTHER DUTIES: The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. CORE COMPETENCIES: Experience working on cross-functional teams (both technical and non-technical) to produce successful application implementations. Experience producing technical documentation and application specific training materials. Exhibits regular and reliable attendance. Flexible in meeting the needs of end users. Effective communication and interpersonal skills and the ability to establish and maintain effective working relationships with all levels of staff and customers that may have strongly held beliefs and/or be generally resistant to change. Ability to provide information clearly and concisely. Self-starter, creative thinker with the ability to work independently and within a team environment while maintaining a high level of accountability. Brings new ideas and concepts to the City as a way of enhancing the City's processes and procedures. Proven ability to solve problems and provide solutions. EDUCATION, TRAINING & CERTIFICATIONS Necessary: Bachelor’s degree in information systems, GIS, geography, computer science, or another directly related field. Equivalent combination of education and work experience may be considered. Valid State of Colorado driver’s license. Desired: 2+ years of practical GIS experience including field data collection and digitalization, GPS hardware, mobile applications. 2-4 years of enterprise application support experience, including analysis, design, and implementation. 2-4 years of GIS database development and maintenance that includes various methods of data collection, digitizing, and conversion using ESRI ArcGIS software suite. Previous experience and direct involvement in asset management solution deployment in conjunction with mobile GPS data collection devices, apps, and workflows. 1-2 years of experience with ad-hoc reporting or specific report-writing software. NECESSARY PHYSICAL REQUIREMENTS: While performing the duties of this job, the employee is regularly required to sit; use hands, fingers, handle or feel objects, tools, or controls; and read, speak, and hear. The employee is required to walk and work in the field as needed, reach with hands and arms, and stoop, kneel, crouch or crawl. Lifting: 10 pounds frequently 40 pounds occasionally Carrying: 10 pounds frequently 40 pounds occasionally Pushing/pulling 20 pounds frequently 40 pounds occasionally Driving frequently Balance/stoop/bend occasionally Twist/squat/crouch occasionally Kneeling/crawling rarely Climbing stairs frequently Standing/walking frequently Climbing ladders rarely Reaching above/below/at shoulder level occasionally Sitting at a computer frequently Closing Date/Time: April 25, 2024 5:00 PM
Texas Tech University Health Sciences Center
Lubbock, TX
Research Technical Project Manager Lubbock 35797BR Position Description Ensures on-time and quality delivery of technological and digital projects. This title is restricted to the Institute of Telehealth Technology and Innovation or the Office of Research and Innovation. Major/Essential Functions This position will lead the universitys research IT initiatives, specializing in the facilitation of high-performance computing with our partner general academic campus Texas Tech University, including storage and processing capacity, and will ensure robust security protocols. This role is pivotal for ensuring that research data, especially personal health information derived from human subjects research and clinical trials, is handled with utmost integrity and security. The individual must seamlessly integrate with the broader IT community within the university and bridge the diverse needs of both basic science and clinical research faculty with the overarching computing infrastructure of the university. Key Responsibilities: Research IT Leadership: Establishes productive relationships with the TTUHSC research community and other partners to understand customer needs. Works collaboratively with TTUHSC IT, vendors and other partners to translate customer needs into objective goals, ensuring that they are aligned with the university's vision, TTUHSC IT framework and the specific needs of the Office of Research and Innovation. High-Performance Computing Center (HPCC) Liaison: Work collaboratively with the High-Performance Computing Center of Texas Tech University, TTUHSC IT Division and other business partners as needed to communicate the data processing needs of the TTUHSC Research community. Works with appropriate partners to facilitate access to HPCC resources for TTUHSC faculty. Institute of Telehealth and Digital Technology: Collaborate effectively with the newly established Texas Tech University Health Sciences Center Institute of Telehealth and Digital Technology to ensure alignment of resources and maximize digital health research opportunities for faculty and students by leveraging the combined infrastructure of the Office of Research and Innovation and the new institute. Data Storage Strategy: Works with TTUHSC IT Division to explore solutions for, and coordinate delivery of, efficient, scalable, and secure data storage solutions to that adhere to the Data Management Storage Plan and operating policies. Security and Compliance: Ensures all appropriate TTUHSC security measures, are utilized on all institutionally owned equipment. Works with vendors, PIs and TTUHSC IT to ensure installation and configuration of security controls meet the TTUHSC IT Security data security standards and provide appropriate equipment functionality as needed. Training and Development: Organize training sessions and workshops for research staff, promoting best practices in data management, storage, and security and other technology topics as needed. Continuous Improvement: Monitor the latest trends and innovations in research IT, ensuring that the university remains at the forefront of technology and best practices. Reporting: Provide regular updates to the Senior Vice President for Research and Innovation on the status of research IT projects, challenges, and opportunities for growth. Required Qualifications Bachelors degree with 6 years of related experience and training OR a combination of education and/or related experience to equal 10 years. Must obtain an ITIL certification or equivalent within one year of hire. Certification shall be maintained once obtained. To apply, please visit: https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?partnerid=25898&siteid=5283&PageType=JobDetails&jobid=834832 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx. Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-be24f7bf5644a341bf263f510e09f2d5
Mar 15, 2024
Full Time
Research Technical Project Manager Lubbock 35797BR Position Description Ensures on-time and quality delivery of technological and digital projects. This title is restricted to the Institute of Telehealth Technology and Innovation or the Office of Research and Innovation. Major/Essential Functions This position will lead the universitys research IT initiatives, specializing in the facilitation of high-performance computing with our partner general academic campus Texas Tech University, including storage and processing capacity, and will ensure robust security protocols. This role is pivotal for ensuring that research data, especially personal health information derived from human subjects research and clinical trials, is handled with utmost integrity and security. The individual must seamlessly integrate with the broader IT community within the university and bridge the diverse needs of both basic science and clinical research faculty with the overarching computing infrastructure of the university. Key Responsibilities: Research IT Leadership: Establishes productive relationships with the TTUHSC research community and other partners to understand customer needs. Works collaboratively with TTUHSC IT, vendors and other partners to translate customer needs into objective goals, ensuring that they are aligned with the university's vision, TTUHSC IT framework and the specific needs of the Office of Research and Innovation. High-Performance Computing Center (HPCC) Liaison: Work collaboratively with the High-Performance Computing Center of Texas Tech University, TTUHSC IT Division and other business partners as needed to communicate the data processing needs of the TTUHSC Research community. Works with appropriate partners to facilitate access to HPCC resources for TTUHSC faculty. Institute of Telehealth and Digital Technology: Collaborate effectively with the newly established Texas Tech University Health Sciences Center Institute of Telehealth and Digital Technology to ensure alignment of resources and maximize digital health research opportunities for faculty and students by leveraging the combined infrastructure of the Office of Research and Innovation and the new institute. Data Storage Strategy: Works with TTUHSC IT Division to explore solutions for, and coordinate delivery of, efficient, scalable, and secure data storage solutions to that adhere to the Data Management Storage Plan and operating policies. Security and Compliance: Ensures all appropriate TTUHSC security measures, are utilized on all institutionally owned equipment. Works with vendors, PIs and TTUHSC IT to ensure installation and configuration of security controls meet the TTUHSC IT Security data security standards and provide appropriate equipment functionality as needed. Training and Development: Organize training sessions and workshops for research staff, promoting best practices in data management, storage, and security and other technology topics as needed. Continuous Improvement: Monitor the latest trends and innovations in research IT, ensuring that the university remains at the forefront of technology and best practices. Reporting: Provide regular updates to the Senior Vice President for Research and Innovation on the status of research IT projects, challenges, and opportunities for growth. Required Qualifications Bachelors degree with 6 years of related experience and training OR a combination of education and/or related experience to equal 10 years. Must obtain an ITIL certification or equivalent within one year of hire. Certification shall be maintained once obtained. To apply, please visit: https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?partnerid=25898&siteid=5283&PageType=JobDetails&jobid=834832 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx. Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-be24f7bf5644a341bf263f510e09f2d5
California State Polytechnic University Pomona
3801 West Temple Avenue, Pomona, CA 91768, USA
Electronic Resources Management Librarian - Tenure Track Faculty Position Collections, Acquisitions, and Resource Discovery Services Unit University Library *Deadline Extended -- July 17, 2023 for first consideration Salary Range: $78,000-$79,332 annually ($6,500-$6,611 monthly) California State Polytechnic University, Pomona invites applications for a tenure track faculty position as Electronic Resources Management Librarian in the Collections, Acquisitions, and Resource Discovery Services Unit of the University Library. Cal Poly Pomona is one of three polytechnic universities in the 23-campus California State University system and among 12 such institutions nationwide. Since its founding in 1938, Cal Poly Pomona students have participated in an integrative experiential learning education that is inclusive, relevant, and values diverse perspectives and experiences. With a variety of degree programs in the arts, humanities, sciences, engineering, and professional disciplines, the university is well known for its learn-by-doing approach and Teacher Scholar Model . The university is noted for its scenic and historic 1,400-acre campus, which was once the winter ranch of cereal magnate W.K. Kellogg. We acknowledge that Cal Poly Pomona resides on the territorial and homelands of the Tongva and Tataavium people who are the traditional land caretakers of Tovaangar. The university’s nearly 30,000 students are taught and mentored by the campus’s more than 1,400 faculty as part of 54 Baccalaureate and 29 Master’s degree programs, 11 credential and certificate programs, and a doctorate in educational leadership. Highly regarded among its peer institutions, Cal Poly Pomona is No. 3 in the U.S. News and World Report rankings of top public regional universities in the west and was named the No. 28 best value college in the nation by Money Magazine. Cal Poly Pomona, a Hispanic-Serving Institution and an Asian American and Native American Pacific Islander-Serving Institution, stands as a national leader in promoting social mobility , and was placed among the 25 top institutions in the country in awarding bachelor’s degrees to minoritized students by Diverse Issues in Higher Education . The Cal Poly Pomona campus is located less than 30 miles east of downtown Los Angeles at the intersection of Los Angeles, Orange, Riverside and San Bernardino counties. It is within an hour’s drive of beaches, mountains and deserts. For additional information about the university, please visit www.cpp.edu , and for more about faculty life, please see YourLife@CPP . Student Population. California residents comprise the majority (96%) of applicants to undergraduate programs at Cal Poly Pomona - nearly half (49%) of new students were transfers in Fall 2020. 58% of Cal Poly Pomona students are first generation, 70% receive financial aid, and 44% qualify as Pell-eligible. The university enrolls a diverse student body that identifies as 49% Latinx, 21% Asian, 15% White, 3% Black, 5% International, 3% two or more races, 3% unknown, and less than 1% Native Hawaiian or Native Pacific Islander and less than 1% Native American Indigenous. 39% of the student body were STEM majors with the top enrolled programs including psychology, mechanical engineering, civil engineering, biology and computer science. Inclusive Excellence Criteria. We aspire to be the model inclusive polytechnic university in the nation. We have a strong commitment to inclusive excellence and to educational experiences that leverage the diverse perspectives and experiences needed to succeed and thrive in a diverse society. Tenure track faculty hires will demonstrate a commitment and record of contributions through their teaching, scholarship, or service to these inclusive excellence criteria (a minimum of two must be addressed in the Student Success Statement): 1. Integrates the values of equity and inclusivity into their teaching, scholarship and/or service contributions with diverse student populations; 2. Incorporates the contributions and struggles of historic ethnic minority groups and communities into their teaching, scholarly work, and/or service contributions; 3. Adopts teaching strategies that support the learning and success of students from diverse student populations; 4. Mentors and engages diverse student populations in discovery, scholarship, and creative activities; 5. Engages students in problem-based projects and learning that address the needs of diverse communities; 6. Possesses knowledge of challenges and barriers for underrepresented students and faculty within the discipline; 7. Mentors and assists diverse student populations interested in pursuing graduate education; 8. Engages in community-responsive action research or service with diverse student populations and communities; 9. Has experience in or demonstrates a commitment to adopting experiential learning activities and pedagogy with diverse student populations and communities; and 10. Has expertise in or demonstrated commitment to teaching, scholarship and/or service that contributes to access, diversity, and equal opportunity in higher education. University Library As an essential department within the Division of Academic Affairs, the University Library supports student learning and success and fosters faculty productivity by providing efficient access to resources, information, and data and offers a full suite of public services including research support, instructional services, and public programming for students, faculty, staff, and the general community in support of the University's instruction, research, and public service mission. The library serves as one of the key public spaces on campus for students to work, study, and collaborate. The library faculty and staff strive to create a welcoming, inclusive, and innovative learning environment that fosters exploration, discovery, research, and scholarship while offering students a variety of study spaces and technology to support their academic studies. Collections, Acquisitions, and Resource Discovery Services Unit Collections, Acquisitions, and Resource Discovery Services (CARDS) is the backstage hub of the University Library responsible for the acquisition, access, maintenance, preservation, and discoverability of all the Library's print and electronic collections. The department includes two library faculty, seven full-time staff, and up to five student assistants. The CARDS Unit comprises of four distinguishable units: Electronic Resources Management, Metadata/Resource Management, Monographs, and Serials/Periodicals. Collectively, the CARDS Unit engages in the following responsibilities: catalog maintenance; resource description; collection management and development; purchasing, receiving, processing, reviewing, troubleshooting, maintaining, repairing, and researching physical and electronic materials in all formats; donation processing; statistics gathering, reporting, analysis, and visualization. The CARDS Unit is committed to promoting diversity and inclusion initiatives and providing equitable access to information, resources, and services in support of the campus community's teaching, research, and scholarly needs. Position Details As a faculty member of the Collections, Acquisitions, and Resource Discovery Services (CARDS) Unit, the Electronic Resources Management (ERM) Librarian provides leadership in overseeing the lifecycle of the University Library's extensive electronic collections and assists in administering the daily operations of the University Library, primarily within the ERM Unit. In collaboration with CARDS, other Library units, and colleagues across the California State University (CSU) system, the librarian is responsible for managing the acquisition, maintenance, and assessment of these electronic resources as well as their equitable discoverability and accessibility by the campus community in support of the University’s academic curricula, research needs, and student success initiatives. Responsibilities • Plans, coordinates, and manages the daily maintenance, discoverability, and access to the University Library’s electronic resources and collections in Alma and Primo VE. • Assists with the management of two FTE ERM staff in the CARDS department in collaboration with the CARDS Unit Head and provide coverage as unit lead when necessary. • In collaboration with the CARDS Unit Head, Collections Team, subject librarians, and other Library units, supports electronic collection development by creating and analyzing usage reports for electronic resources and conducts research on new electronic resource products and services; make recommendations and contribute to data-driven collection development and budget allocation decisions or other data- and product-analysis projects. • Provides leadership and expertise in the management of electronic resources configuration for Alma, Primo VE, CDI, EZProxy, and other ERM-related applications. • Leads electronic resources troubleshooting efforts in collaboration with the CARDS Unit Head and Library Technology Services (LTS) Unit. • Participates in licensing agreement interpretation and licensing workflows. • Monitors emerging trends, technologies, and current issues in electronic resources management, including open access and open educational resources, data ethics, copyright, publishing, systems, and other related areas. • Participates in the activities of the University Library such as the planning, development, and assessment of the Library's services, operations, programs, policies, and initiatives. In consultation with their HEERA Manager and keeping with the current Collective Bargaining Agreement, the incumbent may be asked to perform additional duties based on operational/service needs, staffing levels, and the incumbent’s professional growth. Minimum Qualifications: • ALA-accredited Master of Library & Information Science (MLIS) or equivalent degree in a field relevant to information technology (computer science, information management systems, etc.). • Experience in and or a demonstrated capacity to oversee and/or support the lifecycle of electronic resources management, including acquisitions, maintenance, assessment, troubleshooting, and/or discoverability in an academic, research, or larger public library. • Evidence of excellent analytical, organizational, communication, project management, and proactive problem-solving skills. • A commitment and a record of contributions to student success through applicant’s teaching, scholarship, or service. This will be described in the Student Success Statement, which must address at least two of the inclusive excellence criteria listed above. Preferred/Desired Qualifications: • Experience with electronic resources management in library management systems and discovery layer systems such as Ex Libris’s Alma, Alma Analytics, Primo VE, CDI, or other similar systems. • Experience with or working knowledge of relevant standards, initiatives, tools, and services, such as COUNTER, SUSHI, OpenURL resolvers, and proxy servers such as EZProxy and SSO. • Demonstrated ability to collect, analyze, and provide meaningful interpretation of electronic resource usage statistics in support of collection development. • Demonstrated knowledge with emerging technologies and trends related to electronic resources and scholarly/academic publishing. • Experience working with vendors and other electronic content providers. • Experience with or demonstrated willingness to learn workflows and processes related to interpreting, managing, and negotiating licensing agreements. • Experience with leadership, supervising, and/or training in the use of new procedures, tools, or services. • Experience with or demonstrated willingness to participate in collaborative and creative activities conducted within the campus workplace and/or within a consortia environment. Conditions of Employment: The person offered this position is required to pass a background check. The CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ . Questions regarding the policy may be sent to avpfa@cpp.edu. Application Process: A completed application will consist of: • Cover letter in which you describe your interest in the position, relevant experience, and how you meet the minimum and preferred qualifications; • A Student Success Statement (up to 2 pages, single-spaced) about your teaching or other experiences, successes, and challenges in working with a diverse student population. Please address at least two of the inclusive excellence criteria listed above; • Curriculum vitae. Finalists for the position will: • be required to provide official transcripts for highest degree before the on-campus interview; • be required to provide three letters of reference; • be required to give a presentation on a relevant topic related to the position. The position is open until filled. First consideration will be given to completed applications received no later than -- Deadline extended to July 17, 2023 . Please direct inquiries to Paul Hottinger, Search Committee Chair, at prhottinger@cpp.edu. Applications accepted only via PageUp-online application portal-for University hires. Affirmative Action/Equal Opportunity Employer California State Polytechnic University, Pomona is an Equal Opportunity, Affirmative Action Employer. The university seeks to recruit and retain a diverse workforce as a reflection of our commitment to serve the people of California, to maintain the excellence of the university, and to offer our students richly varied disciplines, perspectives, and ways of knowing. Cal Poly Pomona subscribes to all state and federal regulations and prohibits discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and covered veteran status. The university hires only individuals lawfully authorized to work in the United States. As required by the Clery Disclosure Act, the university prepares a public annual security report. Advertised: Jan 31 2023 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Electronic Resources Management Librarian - Tenure Track Faculty Position Collections, Acquisitions, and Resource Discovery Services Unit University Library *Deadline Extended -- July 17, 2023 for first consideration Salary Range: $78,000-$79,332 annually ($6,500-$6,611 monthly) California State Polytechnic University, Pomona invites applications for a tenure track faculty position as Electronic Resources Management Librarian in the Collections, Acquisitions, and Resource Discovery Services Unit of the University Library. Cal Poly Pomona is one of three polytechnic universities in the 23-campus California State University system and among 12 such institutions nationwide. Since its founding in 1938, Cal Poly Pomona students have participated in an integrative experiential learning education that is inclusive, relevant, and values diverse perspectives and experiences. With a variety of degree programs in the arts, humanities, sciences, engineering, and professional disciplines, the university is well known for its learn-by-doing approach and Teacher Scholar Model . The university is noted for its scenic and historic 1,400-acre campus, which was once the winter ranch of cereal magnate W.K. Kellogg. We acknowledge that Cal Poly Pomona resides on the territorial and homelands of the Tongva and Tataavium people who are the traditional land caretakers of Tovaangar. The university’s nearly 30,000 students are taught and mentored by the campus’s more than 1,400 faculty as part of 54 Baccalaureate and 29 Master’s degree programs, 11 credential and certificate programs, and a doctorate in educational leadership. Highly regarded among its peer institutions, Cal Poly Pomona is No. 3 in the U.S. News and World Report rankings of top public regional universities in the west and was named the No. 28 best value college in the nation by Money Magazine. Cal Poly Pomona, a Hispanic-Serving Institution and an Asian American and Native American Pacific Islander-Serving Institution, stands as a national leader in promoting social mobility , and was placed among the 25 top institutions in the country in awarding bachelor’s degrees to minoritized students by Diverse Issues in Higher Education . The Cal Poly Pomona campus is located less than 30 miles east of downtown Los Angeles at the intersection of Los Angeles, Orange, Riverside and San Bernardino counties. It is within an hour’s drive of beaches, mountains and deserts. For additional information about the university, please visit www.cpp.edu , and for more about faculty life, please see YourLife@CPP . Student Population. California residents comprise the majority (96%) of applicants to undergraduate programs at Cal Poly Pomona - nearly half (49%) of new students were transfers in Fall 2020. 58% of Cal Poly Pomona students are first generation, 70% receive financial aid, and 44% qualify as Pell-eligible. The university enrolls a diverse student body that identifies as 49% Latinx, 21% Asian, 15% White, 3% Black, 5% International, 3% two or more races, 3% unknown, and less than 1% Native Hawaiian or Native Pacific Islander and less than 1% Native American Indigenous. 39% of the student body were STEM majors with the top enrolled programs including psychology, mechanical engineering, civil engineering, biology and computer science. Inclusive Excellence Criteria. We aspire to be the model inclusive polytechnic university in the nation. We have a strong commitment to inclusive excellence and to educational experiences that leverage the diverse perspectives and experiences needed to succeed and thrive in a diverse society. Tenure track faculty hires will demonstrate a commitment and record of contributions through their teaching, scholarship, or service to these inclusive excellence criteria (a minimum of two must be addressed in the Student Success Statement): 1. Integrates the values of equity and inclusivity into their teaching, scholarship and/or service contributions with diverse student populations; 2. Incorporates the contributions and struggles of historic ethnic minority groups and communities into their teaching, scholarly work, and/or service contributions; 3. Adopts teaching strategies that support the learning and success of students from diverse student populations; 4. Mentors and engages diverse student populations in discovery, scholarship, and creative activities; 5. Engages students in problem-based projects and learning that address the needs of diverse communities; 6. Possesses knowledge of challenges and barriers for underrepresented students and faculty within the discipline; 7. Mentors and assists diverse student populations interested in pursuing graduate education; 8. Engages in community-responsive action research or service with diverse student populations and communities; 9. Has experience in or demonstrates a commitment to adopting experiential learning activities and pedagogy with diverse student populations and communities; and 10. Has expertise in or demonstrated commitment to teaching, scholarship and/or service that contributes to access, diversity, and equal opportunity in higher education. University Library As an essential department within the Division of Academic Affairs, the University Library supports student learning and success and fosters faculty productivity by providing efficient access to resources, information, and data and offers a full suite of public services including research support, instructional services, and public programming for students, faculty, staff, and the general community in support of the University's instruction, research, and public service mission. The library serves as one of the key public spaces on campus for students to work, study, and collaborate. The library faculty and staff strive to create a welcoming, inclusive, and innovative learning environment that fosters exploration, discovery, research, and scholarship while offering students a variety of study spaces and technology to support their academic studies. Collections, Acquisitions, and Resource Discovery Services Unit Collections, Acquisitions, and Resource Discovery Services (CARDS) is the backstage hub of the University Library responsible for the acquisition, access, maintenance, preservation, and discoverability of all the Library's print and electronic collections. The department includes two library faculty, seven full-time staff, and up to five student assistants. The CARDS Unit comprises of four distinguishable units: Electronic Resources Management, Metadata/Resource Management, Monographs, and Serials/Periodicals. Collectively, the CARDS Unit engages in the following responsibilities: catalog maintenance; resource description; collection management and development; purchasing, receiving, processing, reviewing, troubleshooting, maintaining, repairing, and researching physical and electronic materials in all formats; donation processing; statistics gathering, reporting, analysis, and visualization. The CARDS Unit is committed to promoting diversity and inclusion initiatives and providing equitable access to information, resources, and services in support of the campus community's teaching, research, and scholarly needs. Position Details As a faculty member of the Collections, Acquisitions, and Resource Discovery Services (CARDS) Unit, the Electronic Resources Management (ERM) Librarian provides leadership in overseeing the lifecycle of the University Library's extensive electronic collections and assists in administering the daily operations of the University Library, primarily within the ERM Unit. In collaboration with CARDS, other Library units, and colleagues across the California State University (CSU) system, the librarian is responsible for managing the acquisition, maintenance, and assessment of these electronic resources as well as their equitable discoverability and accessibility by the campus community in support of the University’s academic curricula, research needs, and student success initiatives. Responsibilities • Plans, coordinates, and manages the daily maintenance, discoverability, and access to the University Library’s electronic resources and collections in Alma and Primo VE. • Assists with the management of two FTE ERM staff in the CARDS department in collaboration with the CARDS Unit Head and provide coverage as unit lead when necessary. • In collaboration with the CARDS Unit Head, Collections Team, subject librarians, and other Library units, supports electronic collection development by creating and analyzing usage reports for electronic resources and conducts research on new electronic resource products and services; make recommendations and contribute to data-driven collection development and budget allocation decisions or other data- and product-analysis projects. • Provides leadership and expertise in the management of electronic resources configuration for Alma, Primo VE, CDI, EZProxy, and other ERM-related applications. • Leads electronic resources troubleshooting efforts in collaboration with the CARDS Unit Head and Library Technology Services (LTS) Unit. • Participates in licensing agreement interpretation and licensing workflows. • Monitors emerging trends, technologies, and current issues in electronic resources management, including open access and open educational resources, data ethics, copyright, publishing, systems, and other related areas. • Participates in the activities of the University Library such as the planning, development, and assessment of the Library's services, operations, programs, policies, and initiatives. In consultation with their HEERA Manager and keeping with the current Collective Bargaining Agreement, the incumbent may be asked to perform additional duties based on operational/service needs, staffing levels, and the incumbent’s professional growth. Minimum Qualifications: • ALA-accredited Master of Library & Information Science (MLIS) or equivalent degree in a field relevant to information technology (computer science, information management systems, etc.). • Experience in and or a demonstrated capacity to oversee and/or support the lifecycle of electronic resources management, including acquisitions, maintenance, assessment, troubleshooting, and/or discoverability in an academic, research, or larger public library. • Evidence of excellent analytical, organizational, communication, project management, and proactive problem-solving skills. • A commitment and a record of contributions to student success through applicant’s teaching, scholarship, or service. This will be described in the Student Success Statement, which must address at least two of the inclusive excellence criteria listed above. Preferred/Desired Qualifications: • Experience with electronic resources management in library management systems and discovery layer systems such as Ex Libris’s Alma, Alma Analytics, Primo VE, CDI, or other similar systems. • Experience with or working knowledge of relevant standards, initiatives, tools, and services, such as COUNTER, SUSHI, OpenURL resolvers, and proxy servers such as EZProxy and SSO. • Demonstrated ability to collect, analyze, and provide meaningful interpretation of electronic resource usage statistics in support of collection development. • Demonstrated knowledge with emerging technologies and trends related to electronic resources and scholarly/academic publishing. • Experience working with vendors and other electronic content providers. • Experience with or demonstrated willingness to learn workflows and processes related to interpreting, managing, and negotiating licensing agreements. • Experience with leadership, supervising, and/or training in the use of new procedures, tools, or services. • Experience with or demonstrated willingness to participate in collaborative and creative activities conducted within the campus workplace and/or within a consortia environment. Conditions of Employment: The person offered this position is required to pass a background check. The CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ . Questions regarding the policy may be sent to avpfa@cpp.edu. Application Process: A completed application will consist of: • Cover letter in which you describe your interest in the position, relevant experience, and how you meet the minimum and preferred qualifications; • A Student Success Statement (up to 2 pages, single-spaced) about your teaching or other experiences, successes, and challenges in working with a diverse student population. Please address at least two of the inclusive excellence criteria listed above; • Curriculum vitae. Finalists for the position will: • be required to provide official transcripts for highest degree before the on-campus interview; • be required to provide three letters of reference; • be required to give a presentation on a relevant topic related to the position. The position is open until filled. First consideration will be given to completed applications received no later than -- Deadline extended to July 17, 2023 . Please direct inquiries to Paul Hottinger, Search Committee Chair, at prhottinger@cpp.edu. Applications accepted only via PageUp-online application portal-for University hires. Affirmative Action/Equal Opportunity Employer California State Polytechnic University, Pomona is an Equal Opportunity, Affirmative Action Employer. The university seeks to recruit and retain a diverse workforce as a reflection of our commitment to serve the people of California, to maintain the excellence of the university, and to offer our students richly varied disciplines, perspectives, and ways of knowing. Cal Poly Pomona subscribes to all state and federal regulations and prohibits discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and covered veteran status. The university hires only individuals lawfully authorized to work in the United States. As required by the Clery Disclosure Act, the university prepares a public annual security report. Advertised: Jan 31 2023 Pacific Standard Time Applications close: Closing Date/Time:
SOUTH ORANGE COUNTY COMMUNITY COLLEGE DISTRICT (SOCCC)
Mission Viejo, California, United States
Title: Fiscal Services Manager EXTENDED Job Category: Classified Administrators and Managers Job Opening Date: December 20, 2023 Job Closing Date: Location: District Services Work Location: Mission Viejo, CA Department: Fiscal Services Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Rate Type: Monthly Work Days: Monday - Friday Work Hours: 8:00 am - 5:00 pm (Schedule and shift are subject to change in accordance with department needs) Hours Per Week: 40 Percentage of Employment: 100% Months of Employment: 12 Salary: Annual salary starting from $104,076 - $146,448 Required Documents: Resume and Cover Letter Job Description: District Management Team Salary Schedule - Range 10 Initial Screening Date Extended: March 7, 2024 A cover letter and resume are required. Specifications are intended to present a descriptive list of the range of duties performed by employees in the position. Specifications are not intended to reflect all duties performed within the job. SUMMARY DEFINITION Perform a variety of high-level professional and confidential financial accounting tasks in the analysis, maintenance and auditing of financial records and accounts affecting District-wide financial operations; prepare financial statements, reports and budget analyses, including forecasts of revenues and expenditures and provide financial and accounting advice and direction as needed to District and college staff and make recommendations for appropriate action. To foster a culture of collaboration, mutual respect, innovation, and continuous improvement throughout the District; lead by example; actively participate in and support District-wide participatory governance components and activities and other collaborative processes; encourage professional excellence among the staff and promote an organizational culture of customer service, innovation, and quality services. SUPERVISION RECEIVED AND EXERCISED Receives direction from appropriate level manager. Exercises direct supervision over assigned fiscal services technical and clerical staff. REPRESENTATIVE DUTIES The following duties and responsibilities are typical for this position. Incumbents may not perform all the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Manage fixed asset system including business process and security roles; determine current year fixed assets and calculate depreciation; prepare capital assets and depreciation reports for audit; and identify leases applicable to governmental accounting standards board guidelines and calculate the year-end closing entries required. Manage endowment system configuration including business processes and security; calculate and record endowment year-end closing entries in accordance with generally accepted accounting principles; serve as the District liaison to the college Foundation Finance Committees and oversee the college Foundations' financial statements. Participate in District budget preparation and administration; forecast District revenues utilizing various outside sources; provide budget performance reports; prepare modifications to the budget for accurate forecast of expenditures and distribution of revenues between organizational bodies of the District; attend State budget workshops; provide budget performance reports, and manage revenue model and allocation formulas. Administer budget policies and procedures; interpret federal, State and local regulations and guidelines; ensure budgets within each organizational body of the District operate within established guidelines; monitor expenditures and fiscal activities to assure appropriate use of funds; attend meetings during the development of budgets to provide financial advice and present relevant issues; present forecasts at monthly District Resource Allocation Committee (DRAC) meetings; and discuss impact of State budget revisions on the district funding model. Compile various financial data, including community college comparisons, employee demographic information for retiree health benefit liability, manage faculty load banking balances, and tracking basic aid fund allocations; prepare appropriate costing reports for salaries and benefits and present to executive management, and/or collective bargaining negotiations teams as requested; conduct ad hoc analyses of complex fiscal issues. Serve as liaison and provide support to District accounting and fiscal services staff as needed to ensure the overall coordination and integrity of accounting operations; prepare required supporting documentation for various District funds and accounts. Perform a variety of high-level, complex accounting assignments; provide grant proposal budget analysis and analytical support to grants and contracts functions as assigned; research, prepare and submit financial reports to outside agencies as required, including labor unions, state and federal agencies, and other parties; assume responsibility for National Center for Education Statistics (NCES) Integrated Postsecondary Education Data System (IPEDS) annual financial data collection; estimate salary reporting for workers' compensation insurance; and submit Federal Student Aid (FSA) EZ Audit, and annual submission of financial statement information. Serve as administrator for Center for Medicare & Medicaid Services (CMS) special retiree drug subsidies/Retiree Drug Subsidy program (RDS); set up annual employer application; review plan participants and costs quarterly; and process and track subsidy reimbursements. Confer with college and District administrators to obtain detailed information concerning student attendance reporting, admissions and records, human resources, financial aid, fundraising and donor activity; confer with State Chancellor's Office on total computational revenue, and funding rates; and confer with Orange County Treasurer/Tax Collector on property tax projections. Assist Executive Director of Fiscal Services to provide written responses to the financial inquiries; gather, compile and analyze data and prepare periodic and special business and financial reports in graphic, pictorial, tabular, written and oral formats; research, prepare and submit financial reports to outside agencies as required; including labor unions, the State and other parties; and review and examine federal and state tax returns prior to submission. Train, supervise and evaluate the performance of assigned personnel; delegate and review assignments and projects; evaluate work products and results; establish and monitor timelines and prioritize work; interview and select employees; and recommend transfers, reassignment, termination and disciplinary action. Plan, coordinate, implement and evaluate complex accounting projects; conduct evaluations and make recommendations on assigned accounting projects; serve as liaison for District online banking administration; authorize wire and book transfers; analyze District investment accounts and book monthly/quarterly activity and book entries for State Lottery proceeds. Perform periodic reconciliation of the District's accounting records including final reconciliation at the end of the fiscal year; reconcile District general ledger to Orange County Department of Education records for funds held in the County Treasury; calculate and report capital assets and accumulated depreciation; provide guidance to college foundation accounting for journal entries; and record endowment investment statements. Determine detailed salary and benefit computation for year-end payroll accruals due to negotiated collective bargaining agreements; including COLA increases; track faculty banked LHE activity; reconcile and account for year-end banked LHE liability; provide basic aid monthly reporting and Board of Trustees agenda approved projects and actual/estimated projected expenditures using basic aid funds; calculate annual non-resident tuition, capital outlay, and application fees for State Chancellor's Office; submit Board of Trustees agenda for approval; establish required annual State Constitutional Appropriations limit (Gann Limit); and calculate and accrue worker's compensation year-end liability. Represent the District on committees as assigned; provide technical expertise concerning the fiscal operations of the District as required or assigned. Perform computer data input and retrieval; verify the integrity of data submitted for input and evaluate the accuracy of the information retrieved for reporting purposes. Maintain current knowledge of changes, concepts, methods, requirements, regulations and policies for assigned programs, including computer programs and software enhancements. Perform related duties as assigned or as required. MINIMUM QUALIFICATIONS The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. EDUCATION AND EXPERIENCE GUIDELINES Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education: A bachelor's degree from an accredited college or university with major course work in finance, accounting or a related field. Experience: At least five years of increasingly responsible experience in an accounting, finance, administrative analysis, or budgeting, including three years of experience in financial analysis or budget analysis and development. Knowledge of: Capabilities of computer applications and hardware in the management and reporting of financial plans and data. Correct English usage, grammar, spelling, punctuation and vocabulary. Current developments and trends in financial management. Education Code, California Code of Regulations Title 5 and other applicable laws. Generally accepted accounting and auditing principles, practices and procedures. Governmental Accounting Standards Board (GASB) guidelines and Financial Accounting Standards Board (FASB) guidelines. Interpersonal skills including tact, patience and diplomacy. Mathematical principles. Methods and techniques of financial analysis and research. Methods and techniques of financial and statistical record keeping and reporting. Methods of budget analysis and presentation. Office procedures, methods and equipment. Operation of modern computer, peripherals and software programs, including information systems, database management, spreadsheet, word processing, presentation and specialized software. Oral and written communication skills. Principles and practices of fiscal, statistical, and administrative research and report preparation. Ability to: Collect, analyze, interpret and evaluate complex budgetary and financial management data, statistics and trends. Communicate clearly, concisely, and effectively present complex technical information, both orally and in writing, with diverse constituencies within and outside of the District. Encourage professional excellence among the staff and promote an organizational culture of customer service, innovation, and quality services. Establish and maintain effective and cooperative working relationships with those contacted in the course of work. Exercise good judgment and discretion in analyzing and resolving confidential, difficult and sensitive situations. Interpret, apply and explain laws, rules, regulations and policies to financial management. Maintain confidentiality of sensitive information. Operate a 10-key calculator by touch. Operate a desktop PC and use the advanced capabilities of Microsoft Office products, such as Excel, PowerPoint and Word. Operate accounting software for general ledger and fixed assets modules. Operate database systems such as INFORM and CHRMS. Perform assigned work with speed and accuracy with limited direction and oversight. Perform high-level professional accounting work in the analysis, maintenance and auditing of financial accounts affecting District-wide operations. Plan and organize work to meet changing priorities and deadlines. Prepare clear and concise reports of budgetary, financial, and statistical data. Prepare, analyze and interpret clear and concise financial reports and statements. Reconcile, balance and audit records and accounts. Relate effectively with people of varied academic, cultural and socioeconomic background using tact diplomacy and courtesy. Train and provide work direction to others as assigned. Understand and effectively and collaboratively work in a complicated multi-college environment, as well as within a system of community college districts. Understand the organization, operation and services of the District and of outside agencies as necessary to assume assigned responsibilities. Use sound judgment in recognizing scope of authority. Work effectively with minimal supervision. Work independently on assigned projects. WORK ENVIRONMENT AND PHYSICAL DEMANDS The work environment and physical demands described here are representative of those required by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment: Standard office setting. Duties are performed primarily in an administrative office environment while sitting at a desk or computer workstation; occasionally travels to various locations to attend meetings and conduct work. Incumbents are subject to frequent contact with others, frequent interruptions, and demanding legal timelines. At least minimal environmental controls to assure health and comfort. Physical Demands: An incumbent regularly sits for long periods, walks short distances on a regular basis, uses hands and fingers to operate an electronic keyboard or other office machines, reaches with hands and arms, stoops, kneels or crouches to file, speaks clearly and distinctly to answer telephones and to provide information; sees to read fine print and operate computer; hears and understands voices over telephone and in person; and lifts, carries, and/or moves objects weighing up to 10 pounds. SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS DISABILITY ACCOMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu. ATTENDANCE REQUIREMENT: Report to work on a regular and consistent basis, as scheduled, to assigned job. CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources office upon request. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY (EEO): The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important: You must complete your application for a posting by 11:59 p.m. , Pacific Standard Time, by the deadline, along with any required documents , in order to be considered for the position. Applicants must complete all fields/sections on the application. Do not type "See Resume" or leave any fields blank. Applicants must enter their work experience, education, etc. on the District application. Applications reflecting "See Resume" will be considered incomplete and will not be considered for recruitment.
Mar 07, 2024
Full Time
Title: Fiscal Services Manager EXTENDED Job Category: Classified Administrators and Managers Job Opening Date: December 20, 2023 Job Closing Date: Location: District Services Work Location: Mission Viejo, CA Department: Fiscal Services Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Rate Type: Monthly Work Days: Monday - Friday Work Hours: 8:00 am - 5:00 pm (Schedule and shift are subject to change in accordance with department needs) Hours Per Week: 40 Percentage of Employment: 100% Months of Employment: 12 Salary: Annual salary starting from $104,076 - $146,448 Required Documents: Resume and Cover Letter Job Description: District Management Team Salary Schedule - Range 10 Initial Screening Date Extended: March 7, 2024 A cover letter and resume are required. Specifications are intended to present a descriptive list of the range of duties performed by employees in the position. Specifications are not intended to reflect all duties performed within the job. SUMMARY DEFINITION Perform a variety of high-level professional and confidential financial accounting tasks in the analysis, maintenance and auditing of financial records and accounts affecting District-wide financial operations; prepare financial statements, reports and budget analyses, including forecasts of revenues and expenditures and provide financial and accounting advice and direction as needed to District and college staff and make recommendations for appropriate action. To foster a culture of collaboration, mutual respect, innovation, and continuous improvement throughout the District; lead by example; actively participate in and support District-wide participatory governance components and activities and other collaborative processes; encourage professional excellence among the staff and promote an organizational culture of customer service, innovation, and quality services. SUPERVISION RECEIVED AND EXERCISED Receives direction from appropriate level manager. Exercises direct supervision over assigned fiscal services technical and clerical staff. REPRESENTATIVE DUTIES The following duties and responsibilities are typical for this position. Incumbents may not perform all the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Manage fixed asset system including business process and security roles; determine current year fixed assets and calculate depreciation; prepare capital assets and depreciation reports for audit; and identify leases applicable to governmental accounting standards board guidelines and calculate the year-end closing entries required. Manage endowment system configuration including business processes and security; calculate and record endowment year-end closing entries in accordance with generally accepted accounting principles; serve as the District liaison to the college Foundation Finance Committees and oversee the college Foundations' financial statements. Participate in District budget preparation and administration; forecast District revenues utilizing various outside sources; provide budget performance reports; prepare modifications to the budget for accurate forecast of expenditures and distribution of revenues between organizational bodies of the District; attend State budget workshops; provide budget performance reports, and manage revenue model and allocation formulas. Administer budget policies and procedures; interpret federal, State and local regulations and guidelines; ensure budgets within each organizational body of the District operate within established guidelines; monitor expenditures and fiscal activities to assure appropriate use of funds; attend meetings during the development of budgets to provide financial advice and present relevant issues; present forecasts at monthly District Resource Allocation Committee (DRAC) meetings; and discuss impact of State budget revisions on the district funding model. Compile various financial data, including community college comparisons, employee demographic information for retiree health benefit liability, manage faculty load banking balances, and tracking basic aid fund allocations; prepare appropriate costing reports for salaries and benefits and present to executive management, and/or collective bargaining negotiations teams as requested; conduct ad hoc analyses of complex fiscal issues. Serve as liaison and provide support to District accounting and fiscal services staff as needed to ensure the overall coordination and integrity of accounting operations; prepare required supporting documentation for various District funds and accounts. Perform a variety of high-level, complex accounting assignments; provide grant proposal budget analysis and analytical support to grants and contracts functions as assigned; research, prepare and submit financial reports to outside agencies as required, including labor unions, state and federal agencies, and other parties; assume responsibility for National Center for Education Statistics (NCES) Integrated Postsecondary Education Data System (IPEDS) annual financial data collection; estimate salary reporting for workers' compensation insurance; and submit Federal Student Aid (FSA) EZ Audit, and annual submission of financial statement information. Serve as administrator for Center for Medicare & Medicaid Services (CMS) special retiree drug subsidies/Retiree Drug Subsidy program (RDS); set up annual employer application; review plan participants and costs quarterly; and process and track subsidy reimbursements. Confer with college and District administrators to obtain detailed information concerning student attendance reporting, admissions and records, human resources, financial aid, fundraising and donor activity; confer with State Chancellor's Office on total computational revenue, and funding rates; and confer with Orange County Treasurer/Tax Collector on property tax projections. Assist Executive Director of Fiscal Services to provide written responses to the financial inquiries; gather, compile and analyze data and prepare periodic and special business and financial reports in graphic, pictorial, tabular, written and oral formats; research, prepare and submit financial reports to outside agencies as required; including labor unions, the State and other parties; and review and examine federal and state tax returns prior to submission. Train, supervise and evaluate the performance of assigned personnel; delegate and review assignments and projects; evaluate work products and results; establish and monitor timelines and prioritize work; interview and select employees; and recommend transfers, reassignment, termination and disciplinary action. Plan, coordinate, implement and evaluate complex accounting projects; conduct evaluations and make recommendations on assigned accounting projects; serve as liaison for District online banking administration; authorize wire and book transfers; analyze District investment accounts and book monthly/quarterly activity and book entries for State Lottery proceeds. Perform periodic reconciliation of the District's accounting records including final reconciliation at the end of the fiscal year; reconcile District general ledger to Orange County Department of Education records for funds held in the County Treasury; calculate and report capital assets and accumulated depreciation; provide guidance to college foundation accounting for journal entries; and record endowment investment statements. Determine detailed salary and benefit computation for year-end payroll accruals due to negotiated collective bargaining agreements; including COLA increases; track faculty banked LHE activity; reconcile and account for year-end banked LHE liability; provide basic aid monthly reporting and Board of Trustees agenda approved projects and actual/estimated projected expenditures using basic aid funds; calculate annual non-resident tuition, capital outlay, and application fees for State Chancellor's Office; submit Board of Trustees agenda for approval; establish required annual State Constitutional Appropriations limit (Gann Limit); and calculate and accrue worker's compensation year-end liability. Represent the District on committees as assigned; provide technical expertise concerning the fiscal operations of the District as required or assigned. Perform computer data input and retrieval; verify the integrity of data submitted for input and evaluate the accuracy of the information retrieved for reporting purposes. Maintain current knowledge of changes, concepts, methods, requirements, regulations and policies for assigned programs, including computer programs and software enhancements. Perform related duties as assigned or as required. MINIMUM QUALIFICATIONS The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. EDUCATION AND EXPERIENCE GUIDELINES Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education: A bachelor's degree from an accredited college or university with major course work in finance, accounting or a related field. Experience: At least five years of increasingly responsible experience in an accounting, finance, administrative analysis, or budgeting, including three years of experience in financial analysis or budget analysis and development. Knowledge of: Capabilities of computer applications and hardware in the management and reporting of financial plans and data. Correct English usage, grammar, spelling, punctuation and vocabulary. Current developments and trends in financial management. Education Code, California Code of Regulations Title 5 and other applicable laws. Generally accepted accounting and auditing principles, practices and procedures. Governmental Accounting Standards Board (GASB) guidelines and Financial Accounting Standards Board (FASB) guidelines. Interpersonal skills including tact, patience and diplomacy. Mathematical principles. Methods and techniques of financial analysis and research. Methods and techniques of financial and statistical record keeping and reporting. Methods of budget analysis and presentation. Office procedures, methods and equipment. Operation of modern computer, peripherals and software programs, including information systems, database management, spreadsheet, word processing, presentation and specialized software. Oral and written communication skills. Principles and practices of fiscal, statistical, and administrative research and report preparation. Ability to: Collect, analyze, interpret and evaluate complex budgetary and financial management data, statistics and trends. Communicate clearly, concisely, and effectively present complex technical information, both orally and in writing, with diverse constituencies within and outside of the District. Encourage professional excellence among the staff and promote an organizational culture of customer service, innovation, and quality services. Establish and maintain effective and cooperative working relationships with those contacted in the course of work. Exercise good judgment and discretion in analyzing and resolving confidential, difficult and sensitive situations. Interpret, apply and explain laws, rules, regulations and policies to financial management. Maintain confidentiality of sensitive information. Operate a 10-key calculator by touch. Operate a desktop PC and use the advanced capabilities of Microsoft Office products, such as Excel, PowerPoint and Word. Operate accounting software for general ledger and fixed assets modules. Operate database systems such as INFORM and CHRMS. Perform assigned work with speed and accuracy with limited direction and oversight. Perform high-level professional accounting work in the analysis, maintenance and auditing of financial accounts affecting District-wide operations. Plan and organize work to meet changing priorities and deadlines. Prepare clear and concise reports of budgetary, financial, and statistical data. Prepare, analyze and interpret clear and concise financial reports and statements. Reconcile, balance and audit records and accounts. Relate effectively with people of varied academic, cultural and socioeconomic background using tact diplomacy and courtesy. Train and provide work direction to others as assigned. Understand and effectively and collaboratively work in a complicated multi-college environment, as well as within a system of community college districts. Understand the organization, operation and services of the District and of outside agencies as necessary to assume assigned responsibilities. Use sound judgment in recognizing scope of authority. Work effectively with minimal supervision. Work independently on assigned projects. WORK ENVIRONMENT AND PHYSICAL DEMANDS The work environment and physical demands described here are representative of those required by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment: Standard office setting. Duties are performed primarily in an administrative office environment while sitting at a desk or computer workstation; occasionally travels to various locations to attend meetings and conduct work. Incumbents are subject to frequent contact with others, frequent interruptions, and demanding legal timelines. At least minimal environmental controls to assure health and comfort. Physical Demands: An incumbent regularly sits for long periods, walks short distances on a regular basis, uses hands and fingers to operate an electronic keyboard or other office machines, reaches with hands and arms, stoops, kneels or crouches to file, speaks clearly and distinctly to answer telephones and to provide information; sees to read fine print and operate computer; hears and understands voices over telephone and in person; and lifts, carries, and/or moves objects weighing up to 10 pounds. SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS DISABILITY ACCOMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu. ATTENDANCE REQUIREMENT: Report to work on a regular and consistent basis, as scheduled, to assigned job. CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources office upon request. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY (EEO): The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important: You must complete your application for a posting by 11:59 p.m. , Pacific Standard Time, by the deadline, along with any required documents , in order to be considered for the position. Applicants must complete all fields/sections on the application. Do not type "See Resume" or leave any fields blank. Applicants must enter their work experience, education, etc. on the District application. Applications reflecting "See Resume" will be considered incomplete and will not be considered for recruitment.
Description THIS POSTING MAY CLOSE AT ANY TIME ONCE A SUFFICIENT NUMBER OF APPLICATIONS HAVE BEEN RECEIVED. The Network Operations Manager performs management and administrative duties overseeing all network, telephone, and fiber optic infrastructure, including, but not limited to design, installation, configuration, maintenance, and documentation while ensuring system security and maximizing uptime. Acts as the team lead. Examples of Duties Acts as the primary team member responsible for operational management. Designs, installs, configures, and maintains routing and switching equipment, telephony and voicemail systems, firewalls, VPN access, and wireless networks. Manages and coordinates with vendors to plan and successfully complete technology projects. Monitors the work activities of the team. Ensures that the team members are following policies/procedures. Participates in the hiring process and recommends disciplinary action of team members. Assists with the assignment of project tasks and service requests to team members. Represents the team in a variety of meetings. Mentors and provides for the personal growth of individual team members by sharing knowledge, industry standards, technological news, and demonstrating technical concepts. Ensures that established Service Level Agreements (SLAs) are met. Maintains network hardware inventory. Maintains monitoring/management tools related to the team's area of responsibility. Follows county policies and best practices related to information security; exercises good judgment to protect the confidentiality, integrity, and availability of Denton County computer systems and electronic records; supports compliance with CJIS, HIPAA, and other information security regulations; and holds subordinates to the same standards. Displays and reflects the culture, mission, vision, values, and direction of the department; inspires enthusiasm, belief, commitment, and excitement in subordinates. Regular and punctual attendance is required. Performs other related duties as required. Minimum Qualifications Bachelor's Degree and a minimum of four years of experience in a related field; or an equivalent combination of education and related experience required. The position may require various computer or technical-related certifications. Possession of a valid driver's license is required. Must obtain a valid Texas driver's license within 90 days of employment. Must not have any Class B misdemeanor or higher convictions or deferred adjudications. Supplemental Information To ensure proper delivery of emails please add jobs@dentoncounty.gov to your email safe list. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Description THIS POSTING MAY CLOSE AT ANY TIME ONCE A SUFFICIENT NUMBER OF APPLICATIONS HAVE BEEN RECEIVED. The Network Operations Manager performs management and administrative duties overseeing all network, telephone, and fiber optic infrastructure, including, but not limited to design, installation, configuration, maintenance, and documentation while ensuring system security and maximizing uptime. Acts as the team lead. Examples of Duties Acts as the primary team member responsible for operational management. Designs, installs, configures, and maintains routing and switching equipment, telephony and voicemail systems, firewalls, VPN access, and wireless networks. Manages and coordinates with vendors to plan and successfully complete technology projects. Monitors the work activities of the team. Ensures that the team members are following policies/procedures. Participates in the hiring process and recommends disciplinary action of team members. Assists with the assignment of project tasks and service requests to team members. Represents the team in a variety of meetings. Mentors and provides for the personal growth of individual team members by sharing knowledge, industry standards, technological news, and demonstrating technical concepts. Ensures that established Service Level Agreements (SLAs) are met. Maintains network hardware inventory. Maintains monitoring/management tools related to the team's area of responsibility. Follows county policies and best practices related to information security; exercises good judgment to protect the confidentiality, integrity, and availability of Denton County computer systems and electronic records; supports compliance with CJIS, HIPAA, and other information security regulations; and holds subordinates to the same standards. Displays and reflects the culture, mission, vision, values, and direction of the department; inspires enthusiasm, belief, commitment, and excitement in subordinates. Regular and punctual attendance is required. Performs other related duties as required. Minimum Qualifications Bachelor's Degree and a minimum of four years of experience in a related field; or an equivalent combination of education and related experience required. The position may require various computer or technical-related certifications. Possession of a valid driver's license is required. Must obtain a valid Texas driver's license within 90 days of employment. Must not have any Class B misdemeanor or higher convictions or deferred adjudications. Supplemental Information To ensure proper delivery of emails please add jobs@dentoncounty.gov to your email safe list. Closing Date/Time: Continuous
California State University, Chico
400 West 1st Street, Chico, CA 95929, USA
Our Commitment to Equity, Diversity, and Inclusion: California State University (CSU), Chico is a comprehensive and residential public university, holding Hispanic-Serving Institution (HSI) designation. Chico State operates as part of the 23-campus CSU system, which educates the most ethnically, economically, and academically diverse student body in the nation. The University enrolls over 15,000 students, with over half identifying as first-generation college students. Chico State is committed to recruiting outstanding candidates who reflect the intersectional identities of our student body. The ideal candidate will embrace our values predicated on the primacy of student success and the elimination of equity gaps, have demonstrated experience working with diverse populations, and will contribute to policies, programs, and practices that support an inclusive, accessible, and equitable learning and working environment. Black, Indigenous, People of Color, veterans, and those with diverse abilities are encouraged to apply. Job/Department Summary: Under the general direction of the University Housing Associate Director of Administration, the incumbent delivers functional and technical leadership and expertise, including an in-depth knowledge of system set up, vendor management, security, and management of Web and Portal platforms. Through directing the StarRez platform design and project management the incumbent leads new applications and business processes; coordinates and distributes system wide improvements; research system enhancements according to best practices and protocols; evaluates impact on existing policies and procedures; proposes and develops recommendations; directs constituents; and collaborates with the Division of Information Technology The incumbent serves as a liaison to the Division of Information Technology for IT compliance, data interface applications, installation, configuration, maintenance and support for client workstations, and peripheral devices. To excel in this role, the incumbent must have strong organizational skills and be able to communicate effectively with multiple levels of users, use data driven approaches, possess complex problem-solving skills, and expect to find themselves in the position of learner and educator. May work some nights/weekends as needed. Required Education and Experience: The qualifications listed above would normally be obtained by a bachelor’s degree in computer science, information systems educational technology, communications or job-related field or similar certified coursework in applicable fields of study. AND Two years of full-time job-related experience. OR An equivalent combination of job-related experience and education providing the requisite skills and knowledge to independently apply technical judgment to standard application systems. Preferences: Preference may be given to applicants with the following as they may be considered specialized skills: Bilingual At least 2-3 years’ experience in a professional business environment or higher education business environment 2-3 years systems and/or network administration experience with duties including troubleshooting software and hardware, understanding/reviewing system logs, reporting, database management, user access control and account setup or equivalent combination of education and experience. Time Base: Full-time- 1.0 Pay Plan: 12/12 Work Schedule: Mon-Fri 8:00am-5:00pm, Summer - Mon-Thurs 7:00-5:30. May work some nights/weekends as needed. CSU Classification Salary Range: $58,944 - $145,48 per year. Benefits: This position qualifies for benefits including tuition fee waiver (if eligible). CSU, Chico offers a number of benefits to its employees (e.g., sick leave, vacation, health insurance). For more information please visit https://www.calstate.edu/csu-system/careers/benefits/Documents/employee-benefits-summary.pdf Additional Information: This position as set forth in CSU Executive Order 1083, revised July 21, 2017 is not designated as a required mandated reporter under the California Child Abuse and Neglect Reporting Act. California State University, Chico, in accordance with CSU policy, requires that the successful candidate complete a background check (including a criminal records check, sexual offender registry check, and/or fingerprinting) prior to assuming this position. Failure to satisfactorily complete or pass the background check may impact the job offer or continued employment of current CSU employees who apply for posted positions identified as sensitive. This position is considered a sensitive position based on CSU guidelines. Incumbent is responsible for the safety and security of Level 1 data, sometimes also referred to as Level 1 protected data. This is confidential information that is in most cases protected by statutes, regulations, or other legal mandates. About Chico State: Graduate and undergraduate programs boast high-quality research experiences, exceptional faculty mentoring, and civic and global engagement opportunities. The campus motto, “Today Decides Tomorrow,” is brought to life by inclusive pedagogy, experiential learning, and co-curricular programming. The Chico Experience prepares students to be critical thinkers, engaged citizens, and inspired stewards of environmental, social, and economic resources. Together, they will become leaders solving the challenges of the 21st century. The campus is located in Northern California, 90 minutes from the state capital, Sacramento, and a three-hour drive from the San Francisco Bay Area. Chico offers year-round natural beauty, outdoor leisure activities, and a thriving arts, music, and events scene. We acknowledge and are mindful that Chico State stands on lands that were originally occupied by the first people of this area, the Mechoopda, and we recognize their distinctive spiritual relationship with this land, the flora, the fauna, and the waters that run through campus. We are humbled that our campus resides upon sacred lands that since time immemorial have sustained the Mechoopda people and continue to do so today. The University is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Chico State is not a sponsoring agency for staff and management positions (i.e. H-1B Visas). Open Until Filled (Review of Applications will begin 04/02/24. Applications received after that date may be considered.) Advertised: Mar 14 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 15, 2024
Our Commitment to Equity, Diversity, and Inclusion: California State University (CSU), Chico is a comprehensive and residential public university, holding Hispanic-Serving Institution (HSI) designation. Chico State operates as part of the 23-campus CSU system, which educates the most ethnically, economically, and academically diverse student body in the nation. The University enrolls over 15,000 students, with over half identifying as first-generation college students. Chico State is committed to recruiting outstanding candidates who reflect the intersectional identities of our student body. The ideal candidate will embrace our values predicated on the primacy of student success and the elimination of equity gaps, have demonstrated experience working with diverse populations, and will contribute to policies, programs, and practices that support an inclusive, accessible, and equitable learning and working environment. Black, Indigenous, People of Color, veterans, and those with diverse abilities are encouraged to apply. Job/Department Summary: Under the general direction of the University Housing Associate Director of Administration, the incumbent delivers functional and technical leadership and expertise, including an in-depth knowledge of system set up, vendor management, security, and management of Web and Portal platforms. Through directing the StarRez platform design and project management the incumbent leads new applications and business processes; coordinates and distributes system wide improvements; research system enhancements according to best practices and protocols; evaluates impact on existing policies and procedures; proposes and develops recommendations; directs constituents; and collaborates with the Division of Information Technology The incumbent serves as a liaison to the Division of Information Technology for IT compliance, data interface applications, installation, configuration, maintenance and support for client workstations, and peripheral devices. To excel in this role, the incumbent must have strong organizational skills and be able to communicate effectively with multiple levels of users, use data driven approaches, possess complex problem-solving skills, and expect to find themselves in the position of learner and educator. May work some nights/weekends as needed. Required Education and Experience: The qualifications listed above would normally be obtained by a bachelor’s degree in computer science, information systems educational technology, communications or job-related field or similar certified coursework in applicable fields of study. AND Two years of full-time job-related experience. OR An equivalent combination of job-related experience and education providing the requisite skills and knowledge to independently apply technical judgment to standard application systems. Preferences: Preference may be given to applicants with the following as they may be considered specialized skills: Bilingual At least 2-3 years’ experience in a professional business environment or higher education business environment 2-3 years systems and/or network administration experience with duties including troubleshooting software and hardware, understanding/reviewing system logs, reporting, database management, user access control and account setup or equivalent combination of education and experience. Time Base: Full-time- 1.0 Pay Plan: 12/12 Work Schedule: Mon-Fri 8:00am-5:00pm, Summer - Mon-Thurs 7:00-5:30. May work some nights/weekends as needed. CSU Classification Salary Range: $58,944 - $145,48 per year. Benefits: This position qualifies for benefits including tuition fee waiver (if eligible). CSU, Chico offers a number of benefits to its employees (e.g., sick leave, vacation, health insurance). For more information please visit https://www.calstate.edu/csu-system/careers/benefits/Documents/employee-benefits-summary.pdf Additional Information: This position as set forth in CSU Executive Order 1083, revised July 21, 2017 is not designated as a required mandated reporter under the California Child Abuse and Neglect Reporting Act. California State University, Chico, in accordance with CSU policy, requires that the successful candidate complete a background check (including a criminal records check, sexual offender registry check, and/or fingerprinting) prior to assuming this position. Failure to satisfactorily complete or pass the background check may impact the job offer or continued employment of current CSU employees who apply for posted positions identified as sensitive. This position is considered a sensitive position based on CSU guidelines. Incumbent is responsible for the safety and security of Level 1 data, sometimes also referred to as Level 1 protected data. This is confidential information that is in most cases protected by statutes, regulations, or other legal mandates. About Chico State: Graduate and undergraduate programs boast high-quality research experiences, exceptional faculty mentoring, and civic and global engagement opportunities. The campus motto, “Today Decides Tomorrow,” is brought to life by inclusive pedagogy, experiential learning, and co-curricular programming. The Chico Experience prepares students to be critical thinkers, engaged citizens, and inspired stewards of environmental, social, and economic resources. Together, they will become leaders solving the challenges of the 21st century. The campus is located in Northern California, 90 minutes from the state capital, Sacramento, and a three-hour drive from the San Francisco Bay Area. Chico offers year-round natural beauty, outdoor leisure activities, and a thriving arts, music, and events scene. We acknowledge and are mindful that Chico State stands on lands that were originally occupied by the first people of this area, the Mechoopda, and we recognize their distinctive spiritual relationship with this land, the flora, the fauna, and the waters that run through campus. We are humbled that our campus resides upon sacred lands that since time immemorial have sustained the Mechoopda people and continue to do so today. The University is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Chico State is not a sponsoring agency for staff and management positions (i.e. H-1B Visas). Open Until Filled (Review of Applications will begin 04/02/24. Applications received after that date may be considered.) Advertised: Mar 14 2024 Pacific Daylight Time Applications close: Closing Date/Time:
City of Henderson, NV
Henderson, Nevada, United States
Position Overview This recruitment will remain open until filled, and may close without notice at any time. Assessments will occur on an ongoing basis. Are you looking for a challenging yet rewarding career that offers work-life balance? Are you highly skilled and motived to make a difference? Just minutes away from Las Vegas, Nevada, one of the world’s most famous entertainment destinations, Henderson is the safe, easily-accessible, and charming heart of Southern Nevada. Employment with the City of Henderson represents more than just a job; it's a commitment to public service excellence and enhancing the quality of life for those that live, learn, work, and play in our beautiful City! The City of Henderson is excited to announce an examination to create an eligibility list and to fill one (1) vacancy for the classification of SCADA Manager in the Department of Utility Services. The eligibility list may be utilized to fill vacancies for this classification for up to one (1) year. The Department of Utility Services provides vital water and wastewater services to our citizens while protecting the environment, health and prosperity of our community. Under limited supervision, this position manages the planning, design, installation and maintenance of the Supervisory Control and Data Acquisition (SCADA) systems for the Water and Wastewater facilities; and performs related duties as assigned. Examples of Duties Provides strategic and tactical planning for the SCADA system by establishing clear goals for the system, providing recommendations and cost estimates for upgrades, and evaluating all proposed and newly available system components for applicability and compatibility Serves as technical asset for SCADA in programming, design, and design review and leads, coordinates, and manages the staff acting as a technical backup for all members of the staff Maintains SCADA system capability in an evolving environment by managing and updating the SCADA Master Plan. Supervises the security, installation, maintenance, and repair of SCADA and directs the installation, configuration, and modification of software and hardware for SCADA. Administers all aspects of software related to SCADA. Provides expertise to set standards custom to the operation and evaluates and recommends software purchases. Manages the software, both packaged and application, for the electrical section Develops and manages all disaster recovery aspects for SCADA, control systems, and associated equipment. Reviews plans and specifications for new facilities and ensures proper design and installation criteria are met The first review of applications will take place on Tuesday, April 23, 2024. Click here to familiarize yourself with the job and its physical requirements Click here to learn more about the Department of Utility Services Salary and Benefits Competitive Salary Range of $106,126.36 - $159,189.54 annually; salary placement for non-represented positions is based on a comprehensive compensation review and takes into consideration the candidate's qualifications as well as internal equity* Base Wage increase upon successful completion of Initial Probationary or Qualifying Period** Pay for Performance Base Wage Increase or Lump Sum Bonus** *Click here to View the City's Non-Represented Compensation Policy **Contingent upon the City’s financial performance and subject to available funding as determined by the City Work-Life Balance Four (4)-Day, 38 hour workweek (Monday to Thursday) Option for hybrid remote work (max of 2-days/week) after completion of Initial Probationary or Qualifying Period and subject to business needs Paid Leave and Holidays Leave and Holidays Policy Family and Medical Leave and Extended Leave Policy Comprehensive benefits package*** for all full-time, regular non-represented employees including: Medical, dental, vision, and life insurance Health and Dependent Care Flexible Spending Accounts (FSA) Long Term Disability (LTD) Employee Assistance Program (EAP) Policy Retirement Benefits Nevada PERS (Public Employees' Retirement System) Retirement Health Savings (RHS) Account Deferred Compensation - 457(b) and 401(a) Plans Voluntary Benefits: Pet Insurance, Auto/Home Insurance, Voluntary Life Insurance, SSgA Upromise 529 College Savings Plan Public Service Loan Forgiveness Program (PLSF) through the Federal Government Tuition and Certification Reimbursement Program, and much more! ***Click here to review all City Employee Benefits Salary placement for non-represented positions is based on a comprehensive compensation review and takes into consideration the candidate's qualifications as well as internal equity. New to Nevada or Henderson? Click here to see what it’s like to live in/visit Henderson. Minimum Qualifications Bachelor’s Degree from an accredited college or university in Engineering, Computer Science, Information Technology, or a closely related field Six (6) years of progressively experience in a combination of planning, design, installation, and/or maintenance of utility automated control systems; two (2) years of which was in a management / supervisory role Note: An equivalent combination of related training and experience may be considered Possess and maintain a valid Nevada or “border state” driver’s license, as defined by NRS 483 Desirable: Experience in designing, implementing, and maintaining computer networking systems involving the complete end-to-end process of integration, performance, control, security, and monitoring Required Documents/Assessment Information DOCUMENTS REQUIRED AT THE TIME OF APPLICATION: 1) Completed Employment Application 2) * Resume *Please attach your documents to the "Attachments" section of your application, click here for attachment instructions. ASSESSMENT DATES: Additional assessments may take place as needed until the position is filled. The first review of applications will take place on Tuesday, April 23, 2024. Virtual Performance Examination (Weighted 100%): - First Date: Monday, April 29, 2024 (Best Qualified Candidates) - Additional dates to be determined Selection Interview: - First Date: Wednesday, May 1, 2024 or Thursday, May 2, 2024 (Top Scoring Candidates) - Additional dates to be determined All applicants will be notified by email or telephone of their application status and the assessment dates/times/locations after the closing date of this announcement. IMPORTANT INFORMATION ON SCHEDULING ASSESSMENTS: If you are invited to participate in the assessment process, you will be required to self-schedule through the City of Henderson online application system. Please check your email and/or text messages on a regular basis after submitting your application for complete instructions, which include where and when to report. The assessment and selection process for this position will take place on dates yet to be determined. All candidates who wish to be considered for this position will need to be in Henderson, Nevada and/or available via Microsoft Teams to participate in the testing process at any time on any of the dates listed above. Selection Process The selection process will begin with an employment application package screening, with the best-qualified candidates being invited to participate further in the assessment process. This process may include any combination of written, performance, and oral assessments to evaluate job-related education, experience, knowledge, skills, and abilities. The City will provide reasonable accommodation to qualified individuals with disabilities. It is the responsibility of the candidate requiring accommodation to contact the Human Resources Department (preferably in writing) at the time of application. Appointment may be subject to the successful and timely completion of a medical/physical examination including a drug/alcohol test. Please see the job description to view the physical requirements. The City reserves the right to modify selection devices and test instruments in accordance with accepted legal, ethical, and professional standards. City of Henderson, Nevada Non-Represented: Professional, Management, Executive Employees Benefits Summary HEALTHCARE AND INSURANCE Health Insurance: Medical, Prescription, Dental, Vision Employer paid Long Term Disability - Up to 60% of Base Wage, if approved Employer paid Term Life Insurance / AD&D - $50,000 or1X annual salary, whichever is greater Employee Assistance Program - 6 Free Visits Per Issue Per Year for Employee and Family Members in the Household, and Access to Work/Life Wellness Resources Medicare - Employee and City each pay 1.45% RETIREMENT Employer paid membership in the Nevada Public Employees Retirement System (PERS) No Social Security tax on employee's wages Retirement Health Savings (RHS) program Service based retiree health insurance premium subsidy after 15 years participating in this program Employer paid Match on Pre-Tax 457(b) contributions Professional Staff - $1,500 annually Management Staff - $2,000 annually Executive Staff - $2,500 annually PAID TIME OFF (PTO) Employees may carry over up to 988 hours of PTO each year From date of hire, new employee are credited with a minimum of 18 days* of PTO. After their first anniversary, employees will begin accruing PTO monthly as follows: Second year through fifth calendar years of service - 17.42 hours per month Sixth year through twelfth calendar years of service - 20.59 hours per month Thirteenth calendar year of service and beyond - 23.75 hours per month *Actual number of days and hours of PTO granted may vary by position BEREAVEMENT LEAVE Four (4) workdays of leave, with pay, per occurrence HOLIDAYS 13 paid holidays per year Two (2) floating holidays per year (one in first year if hired on or after July 1st) The ability to bank holidays, up to 152 hours, that fall on an employee’s regularly scheduled day off WORK WEEK Four-day, 9.5-hour workday, 38-hour work week Four-day, 10-hour workday, 40-hour work week for Police PERS positions VOLUNTARY BENEFITS IRC 457 Deferred Compensation Plan IRC 401aDeferred Compensation Plan - new/hireemployees only IRC125 Flexible Spending Arrangement (FSA) - Medical and Dependent Care Supplemental Insurance: Cancer/Catastrophic Illness, Accident, Short Term Disability, and Hospital Indemnity Auto and Home Insurance 529 College Savings Plan Supplemental Term Life Insurance Legal Insurance Pet Insurance Identity and Credit Protection PerkSpot Employee Discounts Program Long Term Care + Life Insurance NOTE: Benefits subject to change based on future administrative policy changes, changes to any applicable legislation, changes to elements of the City’s voluntary benefits program, and at the discretion of the City Manager or City Council Revised 03/24 Closing Date/Time: Continuous
Mar 22, 2024
Full Time
Position Overview This recruitment will remain open until filled, and may close without notice at any time. Assessments will occur on an ongoing basis. Are you looking for a challenging yet rewarding career that offers work-life balance? Are you highly skilled and motived to make a difference? Just minutes away from Las Vegas, Nevada, one of the world’s most famous entertainment destinations, Henderson is the safe, easily-accessible, and charming heart of Southern Nevada. Employment with the City of Henderson represents more than just a job; it's a commitment to public service excellence and enhancing the quality of life for those that live, learn, work, and play in our beautiful City! The City of Henderson is excited to announce an examination to create an eligibility list and to fill one (1) vacancy for the classification of SCADA Manager in the Department of Utility Services. The eligibility list may be utilized to fill vacancies for this classification for up to one (1) year. The Department of Utility Services provides vital water and wastewater services to our citizens while protecting the environment, health and prosperity of our community. Under limited supervision, this position manages the planning, design, installation and maintenance of the Supervisory Control and Data Acquisition (SCADA) systems for the Water and Wastewater facilities; and performs related duties as assigned. Examples of Duties Provides strategic and tactical planning for the SCADA system by establishing clear goals for the system, providing recommendations and cost estimates for upgrades, and evaluating all proposed and newly available system components for applicability and compatibility Serves as technical asset for SCADA in programming, design, and design review and leads, coordinates, and manages the staff acting as a technical backup for all members of the staff Maintains SCADA system capability in an evolving environment by managing and updating the SCADA Master Plan. Supervises the security, installation, maintenance, and repair of SCADA and directs the installation, configuration, and modification of software and hardware for SCADA. Administers all aspects of software related to SCADA. Provides expertise to set standards custom to the operation and evaluates and recommends software purchases. Manages the software, both packaged and application, for the electrical section Develops and manages all disaster recovery aspects for SCADA, control systems, and associated equipment. Reviews plans and specifications for new facilities and ensures proper design and installation criteria are met The first review of applications will take place on Tuesday, April 23, 2024. Click here to familiarize yourself with the job and its physical requirements Click here to learn more about the Department of Utility Services Salary and Benefits Competitive Salary Range of $106,126.36 - $159,189.54 annually; salary placement for non-represented positions is based on a comprehensive compensation review and takes into consideration the candidate's qualifications as well as internal equity* Base Wage increase upon successful completion of Initial Probationary or Qualifying Period** Pay for Performance Base Wage Increase or Lump Sum Bonus** *Click here to View the City's Non-Represented Compensation Policy **Contingent upon the City’s financial performance and subject to available funding as determined by the City Work-Life Balance Four (4)-Day, 38 hour workweek (Monday to Thursday) Option for hybrid remote work (max of 2-days/week) after completion of Initial Probationary or Qualifying Period and subject to business needs Paid Leave and Holidays Leave and Holidays Policy Family and Medical Leave and Extended Leave Policy Comprehensive benefits package*** for all full-time, regular non-represented employees including: Medical, dental, vision, and life insurance Health and Dependent Care Flexible Spending Accounts (FSA) Long Term Disability (LTD) Employee Assistance Program (EAP) Policy Retirement Benefits Nevada PERS (Public Employees' Retirement System) Retirement Health Savings (RHS) Account Deferred Compensation - 457(b) and 401(a) Plans Voluntary Benefits: Pet Insurance, Auto/Home Insurance, Voluntary Life Insurance, SSgA Upromise 529 College Savings Plan Public Service Loan Forgiveness Program (PLSF) through the Federal Government Tuition and Certification Reimbursement Program, and much more! ***Click here to review all City Employee Benefits Salary placement for non-represented positions is based on a comprehensive compensation review and takes into consideration the candidate's qualifications as well as internal equity. New to Nevada or Henderson? Click here to see what it’s like to live in/visit Henderson. Minimum Qualifications Bachelor’s Degree from an accredited college or university in Engineering, Computer Science, Information Technology, or a closely related field Six (6) years of progressively experience in a combination of planning, design, installation, and/or maintenance of utility automated control systems; two (2) years of which was in a management / supervisory role Note: An equivalent combination of related training and experience may be considered Possess and maintain a valid Nevada or “border state” driver’s license, as defined by NRS 483 Desirable: Experience in designing, implementing, and maintaining computer networking systems involving the complete end-to-end process of integration, performance, control, security, and monitoring Required Documents/Assessment Information DOCUMENTS REQUIRED AT THE TIME OF APPLICATION: 1) Completed Employment Application 2) * Resume *Please attach your documents to the "Attachments" section of your application, click here for attachment instructions. ASSESSMENT DATES: Additional assessments may take place as needed until the position is filled. The first review of applications will take place on Tuesday, April 23, 2024. Virtual Performance Examination (Weighted 100%): - First Date: Monday, April 29, 2024 (Best Qualified Candidates) - Additional dates to be determined Selection Interview: - First Date: Wednesday, May 1, 2024 or Thursday, May 2, 2024 (Top Scoring Candidates) - Additional dates to be determined All applicants will be notified by email or telephone of their application status and the assessment dates/times/locations after the closing date of this announcement. IMPORTANT INFORMATION ON SCHEDULING ASSESSMENTS: If you are invited to participate in the assessment process, you will be required to self-schedule through the City of Henderson online application system. Please check your email and/or text messages on a regular basis after submitting your application for complete instructions, which include where and when to report. The assessment and selection process for this position will take place on dates yet to be determined. All candidates who wish to be considered for this position will need to be in Henderson, Nevada and/or available via Microsoft Teams to participate in the testing process at any time on any of the dates listed above. Selection Process The selection process will begin with an employment application package screening, with the best-qualified candidates being invited to participate further in the assessment process. This process may include any combination of written, performance, and oral assessments to evaluate job-related education, experience, knowledge, skills, and abilities. The City will provide reasonable accommodation to qualified individuals with disabilities. It is the responsibility of the candidate requiring accommodation to contact the Human Resources Department (preferably in writing) at the time of application. Appointment may be subject to the successful and timely completion of a medical/physical examination including a drug/alcohol test. Please see the job description to view the physical requirements. The City reserves the right to modify selection devices and test instruments in accordance with accepted legal, ethical, and professional standards. City of Henderson, Nevada Non-Represented: Professional, Management, Executive Employees Benefits Summary HEALTHCARE AND INSURANCE Health Insurance: Medical, Prescription, Dental, Vision Employer paid Long Term Disability - Up to 60% of Base Wage, if approved Employer paid Term Life Insurance / AD&D - $50,000 or1X annual salary, whichever is greater Employee Assistance Program - 6 Free Visits Per Issue Per Year for Employee and Family Members in the Household, and Access to Work/Life Wellness Resources Medicare - Employee and City each pay 1.45% RETIREMENT Employer paid membership in the Nevada Public Employees Retirement System (PERS) No Social Security tax on employee's wages Retirement Health Savings (RHS) program Service based retiree health insurance premium subsidy after 15 years participating in this program Employer paid Match on Pre-Tax 457(b) contributions Professional Staff - $1,500 annually Management Staff - $2,000 annually Executive Staff - $2,500 annually PAID TIME OFF (PTO) Employees may carry over up to 988 hours of PTO each year From date of hire, new employee are credited with a minimum of 18 days* of PTO. After their first anniversary, employees will begin accruing PTO monthly as follows: Second year through fifth calendar years of service - 17.42 hours per month Sixth year through twelfth calendar years of service - 20.59 hours per month Thirteenth calendar year of service and beyond - 23.75 hours per month *Actual number of days and hours of PTO granted may vary by position BEREAVEMENT LEAVE Four (4) workdays of leave, with pay, per occurrence HOLIDAYS 13 paid holidays per year Two (2) floating holidays per year (one in first year if hired on or after July 1st) The ability to bank holidays, up to 152 hours, that fall on an employee’s regularly scheduled day off WORK WEEK Four-day, 9.5-hour workday, 38-hour work week Four-day, 10-hour workday, 40-hour work week for Police PERS positions VOLUNTARY BENEFITS IRC 457 Deferred Compensation Plan IRC 401aDeferred Compensation Plan - new/hireemployees only IRC125 Flexible Spending Arrangement (FSA) - Medical and Dependent Care Supplemental Insurance: Cancer/Catastrophic Illness, Accident, Short Term Disability, and Hospital Indemnity Auto and Home Insurance 529 College Savings Plan Supplemental Term Life Insurance Legal Insurance Pet Insurance Identity and Credit Protection PerkSpot Employee Discounts Program Long Term Care + Life Insurance NOTE: Benefits subject to change based on future administrative policy changes, changes to any applicable legislation, changes to elements of the City’s voluntary benefits program, and at the discretion of the City Manager or City Council Revised 03/24 Closing Date/Time: Continuous
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information The Los Angeles County Office of the Assessor strives to be the premier property assessment agency in the nation. We believe in exceptional ethics in the work environment and are dedicated professionals committed to serve our Assessor employees and the public. We A.S.P.I.R.E. for Accountability, Service Excellence, Professionalism, Integrity, Respect, and Equity. REPOSTING THIS ANNOUNCEMENT IS A REBULLETIN TO REOPEN THE FILING PERIOD AND CHANGE ELIGIBILITY INFORMATION FROM STANDARD LIST TO ELIGIBLE REGISTER. EXAM TITLE: SENIOR SOFTWARE ENGINEER ( Payroll Title: Senior Application Developer) EXAM NUMBER G2525T-R TYPE OF RECRUITMENT Open Competitive Job Opportunity APPLICATION FILING PERIOD We will begin receiving applications on Wednesday, May 17, 2023, at 8:00 a.m. (PT). This examination will remain open until the needs of the service are met and is subject to closure without prior notice. WHAT WE ARE LOOKING FOR: The Office of the Assessor is looking for an ambitious and experienced Senior Software Engineer to join our Information Technology Branch. This position in the Business Solutions Group (BSG) requires an experienced developer to fill a lead role in our Assessor Modernization Project (AMP), a $100 million multi-years/phases program. This project replaces the Assessor's Office legacy mainframe property assessment systems with State-of-the-Art technologies using Oracle Fusion Middleware (FMW) enterprise architecture, database, security, system monitoring, web application and cloud service products and infrastructure, to support the Assessor's Office and County's business goals and strategic plans. The successful candidate will be working in an Agile scrum open collaborative and DevOps friendly environment to support Software Development Life Cycle (SDLC) activities to design/develop/test/debug/integrate/deploy/maintain various AMP enterprise system business applications and interfaces (front-end/middle-tier/back-end development and DevOps management) according to user stories requirements and program specifications, in the cloud-based (OCI IaaS/PaaS) Test-Driven Development (TDD) environments. WHAT YOU WILL DO: Under the direction of the technical supervisor, this position will be considered the team's lead engineer while working in Agile Scrum teams and/or DevOps teams, they will be guiding team members from development, DevOps management, quality assurance, infrastructure administration, project management, business product owners/SME's, contractors and other IT technical staff. The successful candidate will be expected to hold an authoritative level of technical knowledge as well as be able to work both independently and provide mentorship on one or more projects in AMP: AMP Front-end application and reporting development projects in: Oracle WebCenter Portal (WCP), JavaScript Extension Toolkit (JET), Application Development Framework (ADF), Oracle Business Intelligence Publisher (BIP), Oracle Application Express (APEX), and Microsoft .NET, etc. AMP Middle-tier application and content management development projects in: Oracle ServiceOriented Architecture Suite (SOA), Oracle Service Bus (OSB), Oracle Business Process Management Suite (BPM), Oracle Business Rules and Policy Automation (OBR, OPA), Oracle WebCenter Content (WCC), and OpenText/EMC Captiva, etc. AMP Back-end application and database integration development projects in: Oracle ExaData Database Cloud Service (ExaCS), Oracle Autonomous Data Warehouse (ADW), Oracle Data Integrator (ODI), Oracle GoldenGate (OGG, Veridata), Microsoft SQL Server, and Trillium, etc. AMP DevOps release/configuration management and CI/CD process improvement/automation projects in: Jenkins, Git, Apache Maven/Ant/Archiva/Groovy, Ansible, Terraform, Python, and JIRA, etc. AMP open-source development/testing projects in: Java, JavaScript, Node.js, PHP, SonarQube, JMeter, JUnit, SoapUI, Linux Shell scripting, and other web-services based application development with REST/SOAP. Obtain business requirements from the stakeholders and product owners to provide solutions through innovation, automation, and streamlining of their business workflow and operation. Essential Job Functions Analyzes, designs, develops, tests, debugs, installs, and deploys application software programs by applying software/application development concepts in order to create/maintain/modify new or existing business applications and interfaces according to user stories requirements and program specifications in the cloud-based Test-Driven Development (TDD) environments. Gathers software requirements and develops requirement specifications, user stories, functional and technical design specifications, user manuals, runbooks, release notes, and/or wiki pages by collaborating with stakeholders in order to support departmental goals and objectives and comply with county policies and procedures. Leads in development and support of front-end software applications in the areas of user interfaces, mobility, business intelligence and reporting, and enterprise content management by utilizing various development tools in order to support departmental goals and objectives and comply with county policies and procedures. Leads in development and support of middle-tier software application in the areas of web services application integration, business process management, business rules, API governance, and application security by utilizing various development tools in order to support departmental goals and objectives and comply with county policies and procedures. Leads in development and support of back-end software applications in the areas of data integration and data replication, data modeling, data security, artificial intelligence/machine learning, and database management by utilizing various developmental tools in order to support departmental goals and objectives and comply with county policies and procedures. Leads in development and support of DevOps tools and automation processes in the areas of release management, configuration management, source control, continuous-integration/continuous delivery (CI/CD), and operational support by utilizing various developmental tools in order to support departmental goals and objectives and comply with county policies and procedures. Performs unit, sanity, functional, integration, automated system and/or performance testing for new, modified or existing complex software applications by utilizing various test tools in order to investigate, analyze, troubleshoot and resolve software application problems. Provides professional support pertaining to application issues in Production and Software Development Life Cycle (SDLC) and Production-Support (PS) environments by investigating, troubleshooting, and resolving application function problems in order to ensure excellent quality product and user experience. Researches application development tools and methodologies by utilizing various reference tools in order to provide recommendations to departmental management team for improving software in order to accomplish business goals; recommend and/or implement system adjustments to maximize application performance. Assists in the development and/or reviewing of solicitation documents including requests for information, requests for proposals, requests for quotes, and statements of work by collaborating with project management team in order to support departmental goals and objectives and comply with county policies and procedures as needed. Leads in an Agile open collaborative environment by working closely with team members from development, DevOps, Quality Assurance (QA), administration, Project Management (PM), business stakeholders, contractors and other IT technical staff in order to design, develop, code review, build, test, demo, document, deploy, and maintain business applications as needed. Reviews and monitors vendor performance by reviewing work and project plans to ensure project deliverables are on time, within budget, and according to acceptance criteria as needed. Requirements MINIMUM REQUIREMENTS: We are looking for dedicated individuals who meet one of the following requirements: Option I: Graduation from an accredited college or university* with a Bachelor's degree in Computer Science, Information Systems, or a closely related field and three (3) years of recent**, full-time experience coding, testing, and debugging application programs Option II: One (1) year of experience at the level of Los Angeles County class of Application Developer II*** Option III: Four (4) years of recent**, full-time experience coding, testing and debugging application programs *In order to receive credit for a Bachelor's degree, you must submit proof of education along with the application. Acceptable documents are: A photocopy of the diploma or official transcript OR A verification or confirmation letter from the school's Registrar's Office on the official letterhead of the school, with a college or university seal. It should indicate that the student has completed all the academic requirements. All documents should clearly indicate the degree in the English language and the date when the degree was conferred or awarded. For more information regarding education, please see the Employment Information document on the LA County Jobs website. If you do not attach the document at the time of filing, you can email the document to recruitment@assessor.lacounty.gov within 7 calendar days from the last day of filing. Please include your full name, exam title, and exam number. **Recent means experience obtained within the last five (5) years from the last day of filing. ***Experience at the level of Application Developer II is defined as under general supervision, analyzes, designs, evaluates, develops, codes, tests, and maintains application systems. If you served in the military and were honorably discharged, you may qualify for Veteran's Credit. We will need a copy of your form DD214 to review, so please include that with your application. LICENSE: A valid California Class C Driver's License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL EXPECTATIONS: 2 - Light: Light physical effort which may include occasional light lifting to a 10 pound, and some bending, stooping or squatting. Considerable walking may be involved . ENDORSEMENT OF COUNTY QUALIFICATIONS: County employees who wish to meet the requirements using out-of-class experience must provide official documentation such as an additional responsibility bonus, out-of-class bonus, temporary assignment bonus, or reclassification study from CEO Classification with your application at the time of filing or within seven (7) calendar days from the last day of filing. Employees do not need to submit such verification if they hold or have held a position deemed to be at the appropriate level. Out-of-class duties should be accurately described in the application work history, and questionable experience will be verified through the departmental HR Manager when necessary. WITHHOLD INFORMATION No withholds will be allowed for this examination. Required experience must be fully met and indicated on the application by the last day of filing. Additional Information OUR ASSESSMENT PROCESS: This examination will consist of TWO (2) parts: Part I: M ultiple choice and/or simulation assessment(s), weighted 40% , assessing: Deductive Reasoning Professional Potential Achievement Maintaining Good Working Relationships Analyzing Information Learning Quickly Generating New Ideas Using Time Efficiently Working to High Quality Standards Adapting to Change Coping with Uncertainty Willingness to Learn Responsibility Candidates may be invited to participate in both Part I and II. However, only those that achieve a passing score of 70% or higher in Part I, will have Part II scored. Part II: M ultiple choice and/or simulation assessment(s), weighted 60% , assessing: JAVA 8 Cloud Computing JavaScript SQL MULTIPLE CHOICE AND/OR SIMULATION ASSESSMENTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. APPLICANTS MUST MEET THE REQUIREMENTS AND ACHIEVE A PASSING SCORE OF 70% OR HIGHER ON EACH PART OF THE EXAMINATION IN ORDER TO BE PLACED ON THE ELIGIBLE REGISTER . All notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add jcheung@hr.lacounty.gov , info@governmentjobs.com , talentcentral@shl.com , noreply@proctoru.com , and donot-reply@amcatmail.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Los Angeles County will not consider claims of not viewing or receiving notification to be a valid reason for late test administration or rescheduling of a test component. TRANSFER OF TEST COMPONENTS : Applicants who have taken identical components recently for other exams may have their responses automatically transferred to this examination. This examination contains test components that may be used in the future for new examinations and your test responses may be transferred. TEST PREPARATION : Study guides and other test preparation resources are available to help candidates prepare for employment tests. While the guides will help you prepare for the test, we advise you to review all related materials that you deem necessary. An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/ . Please click on "Find A Job" and then "Job Search Toolkit." Test preparation information is located under the "Employment Test Assistance" section. Additional online practice tests are available at https://www.shldirect.com/en-us/practice-tests/ . ELIGIBILITY INFORMATION Applicants will be processed on an as-received basis and promulgated to the eligible register accordingly. The names of candidates receiving a passing score in the examination will be placed on the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. No person may compete for this examination more than once every twelve (12) months. VACANCY INFORMATION The eligible register resulting from this examination will be used to fill vacancies throughout the Los Angeles County Office of the Assessor, as they occur. APPLICATION AND FILING INFORMATION Applications must be filed online only. We must receive your application before 5:00 p.m., PT, on the last day of filing. Applications submitted by U.S. mail, fax, or in person will not be accepted. Apply online by clicking on the "Apply" green button at the top right of this posting. You can also track the status of your application using this website. Plan to submit your online application well in advance of 5:00 p.m. PT, on the last day of filing as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the Minimum Requirements as listed in this job posting. Provide any relevant job experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. Important: Please note that all information included in the application materials is subject to verification at any point during the examination and hiring process, including after an appointment has been made per Civil Service Rule 6.04. Falsification of any information may result in disqualification or rescission of the appointment. Utilizing verbiage from the Class Specification and Minimum Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the requirements. Doing so may result in an incomplete application and you may be disqualified. SOCIAL SECURITY NUMBER Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES For applicants who may not have regular access to a computer or the internet, you may borrow laptops and Wi-Fi hotspots from some public libraries throughout Los Angeles County to complete job applications. NO SHARING OF USER ID AND PASSWORD All applicants must file their applications online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. TESTING ACCOMMODATION If you require an accommodation to fairly compete in any part of the assessment process, let us know by contacting the Testing Accommodations Coordinator at TestingAccommodations@hr.lacounty.gov . You will be required to complete the Request for Reasonable Accommodation form as well as provide supporting documentation from a qualified professional justifying the requested accommodation(s). The sooner you contact us, the sooner we can respond to your request and keep you moving through the process. SPECIAL INFORMATION Anti-Racism, Diversity, and Inclusion (ARDI) The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst races. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. Fair Chance Initiative for Hiring Ordinance (FCIHO) The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. ______________________________________________________________________________ Testing Accommodations Coordinator: TestingAccommodations@hr.lacounty.gov Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 California Relay Services Phone: (800) 735-2922 Department Contact Name: Chau Luu Department Contact Phone: (213) 974-3161 Department Contact Email: recruitment@assessor.lacounty.gov For detailed information, please click here Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Position/Program Information The Los Angeles County Office of the Assessor strives to be the premier property assessment agency in the nation. We believe in exceptional ethics in the work environment and are dedicated professionals committed to serve our Assessor employees and the public. We A.S.P.I.R.E. for Accountability, Service Excellence, Professionalism, Integrity, Respect, and Equity. REPOSTING THIS ANNOUNCEMENT IS A REBULLETIN TO REOPEN THE FILING PERIOD AND CHANGE ELIGIBILITY INFORMATION FROM STANDARD LIST TO ELIGIBLE REGISTER. EXAM TITLE: SENIOR SOFTWARE ENGINEER ( Payroll Title: Senior Application Developer) EXAM NUMBER G2525T-R TYPE OF RECRUITMENT Open Competitive Job Opportunity APPLICATION FILING PERIOD We will begin receiving applications on Wednesday, May 17, 2023, at 8:00 a.m. (PT). This examination will remain open until the needs of the service are met and is subject to closure without prior notice. WHAT WE ARE LOOKING FOR: The Office of the Assessor is looking for an ambitious and experienced Senior Software Engineer to join our Information Technology Branch. This position in the Business Solutions Group (BSG) requires an experienced developer to fill a lead role in our Assessor Modernization Project (AMP), a $100 million multi-years/phases program. This project replaces the Assessor's Office legacy mainframe property assessment systems with State-of-the-Art technologies using Oracle Fusion Middleware (FMW) enterprise architecture, database, security, system monitoring, web application and cloud service products and infrastructure, to support the Assessor's Office and County's business goals and strategic plans. The successful candidate will be working in an Agile scrum open collaborative and DevOps friendly environment to support Software Development Life Cycle (SDLC) activities to design/develop/test/debug/integrate/deploy/maintain various AMP enterprise system business applications and interfaces (front-end/middle-tier/back-end development and DevOps management) according to user stories requirements and program specifications, in the cloud-based (OCI IaaS/PaaS) Test-Driven Development (TDD) environments. WHAT YOU WILL DO: Under the direction of the technical supervisor, this position will be considered the team's lead engineer while working in Agile Scrum teams and/or DevOps teams, they will be guiding team members from development, DevOps management, quality assurance, infrastructure administration, project management, business product owners/SME's, contractors and other IT technical staff. The successful candidate will be expected to hold an authoritative level of technical knowledge as well as be able to work both independently and provide mentorship on one or more projects in AMP: AMP Front-end application and reporting development projects in: Oracle WebCenter Portal (WCP), JavaScript Extension Toolkit (JET), Application Development Framework (ADF), Oracle Business Intelligence Publisher (BIP), Oracle Application Express (APEX), and Microsoft .NET, etc. AMP Middle-tier application and content management development projects in: Oracle ServiceOriented Architecture Suite (SOA), Oracle Service Bus (OSB), Oracle Business Process Management Suite (BPM), Oracle Business Rules and Policy Automation (OBR, OPA), Oracle WebCenter Content (WCC), and OpenText/EMC Captiva, etc. AMP Back-end application and database integration development projects in: Oracle ExaData Database Cloud Service (ExaCS), Oracle Autonomous Data Warehouse (ADW), Oracle Data Integrator (ODI), Oracle GoldenGate (OGG, Veridata), Microsoft SQL Server, and Trillium, etc. AMP DevOps release/configuration management and CI/CD process improvement/automation projects in: Jenkins, Git, Apache Maven/Ant/Archiva/Groovy, Ansible, Terraform, Python, and JIRA, etc. AMP open-source development/testing projects in: Java, JavaScript, Node.js, PHP, SonarQube, JMeter, JUnit, SoapUI, Linux Shell scripting, and other web-services based application development with REST/SOAP. Obtain business requirements from the stakeholders and product owners to provide solutions through innovation, automation, and streamlining of their business workflow and operation. Essential Job Functions Analyzes, designs, develops, tests, debugs, installs, and deploys application software programs by applying software/application development concepts in order to create/maintain/modify new or existing business applications and interfaces according to user stories requirements and program specifications in the cloud-based Test-Driven Development (TDD) environments. Gathers software requirements and develops requirement specifications, user stories, functional and technical design specifications, user manuals, runbooks, release notes, and/or wiki pages by collaborating with stakeholders in order to support departmental goals and objectives and comply with county policies and procedures. Leads in development and support of front-end software applications in the areas of user interfaces, mobility, business intelligence and reporting, and enterprise content management by utilizing various development tools in order to support departmental goals and objectives and comply with county policies and procedures. Leads in development and support of middle-tier software application in the areas of web services application integration, business process management, business rules, API governance, and application security by utilizing various development tools in order to support departmental goals and objectives and comply with county policies and procedures. Leads in development and support of back-end software applications in the areas of data integration and data replication, data modeling, data security, artificial intelligence/machine learning, and database management by utilizing various developmental tools in order to support departmental goals and objectives and comply with county policies and procedures. Leads in development and support of DevOps tools and automation processes in the areas of release management, configuration management, source control, continuous-integration/continuous delivery (CI/CD), and operational support by utilizing various developmental tools in order to support departmental goals and objectives and comply with county policies and procedures. Performs unit, sanity, functional, integration, automated system and/or performance testing for new, modified or existing complex software applications by utilizing various test tools in order to investigate, analyze, troubleshoot and resolve software application problems. Provides professional support pertaining to application issues in Production and Software Development Life Cycle (SDLC) and Production-Support (PS) environments by investigating, troubleshooting, and resolving application function problems in order to ensure excellent quality product and user experience. Researches application development tools and methodologies by utilizing various reference tools in order to provide recommendations to departmental management team for improving software in order to accomplish business goals; recommend and/or implement system adjustments to maximize application performance. Assists in the development and/or reviewing of solicitation documents including requests for information, requests for proposals, requests for quotes, and statements of work by collaborating with project management team in order to support departmental goals and objectives and comply with county policies and procedures as needed. Leads in an Agile open collaborative environment by working closely with team members from development, DevOps, Quality Assurance (QA), administration, Project Management (PM), business stakeholders, contractors and other IT technical staff in order to design, develop, code review, build, test, demo, document, deploy, and maintain business applications as needed. Reviews and monitors vendor performance by reviewing work and project plans to ensure project deliverables are on time, within budget, and according to acceptance criteria as needed. Requirements MINIMUM REQUIREMENTS: We are looking for dedicated individuals who meet one of the following requirements: Option I: Graduation from an accredited college or university* with a Bachelor's degree in Computer Science, Information Systems, or a closely related field and three (3) years of recent**, full-time experience coding, testing, and debugging application programs Option II: One (1) year of experience at the level of Los Angeles County class of Application Developer II*** Option III: Four (4) years of recent**, full-time experience coding, testing and debugging application programs *In order to receive credit for a Bachelor's degree, you must submit proof of education along with the application. Acceptable documents are: A photocopy of the diploma or official transcript OR A verification or confirmation letter from the school's Registrar's Office on the official letterhead of the school, with a college or university seal. It should indicate that the student has completed all the academic requirements. All documents should clearly indicate the degree in the English language and the date when the degree was conferred or awarded. For more information regarding education, please see the Employment Information document on the LA County Jobs website. If you do not attach the document at the time of filing, you can email the document to recruitment@assessor.lacounty.gov within 7 calendar days from the last day of filing. Please include your full name, exam title, and exam number. **Recent means experience obtained within the last five (5) years from the last day of filing. ***Experience at the level of Application Developer II is defined as under general supervision, analyzes, designs, evaluates, develops, codes, tests, and maintains application systems. If you served in the military and were honorably discharged, you may qualify for Veteran's Credit. We will need a copy of your form DD214 to review, so please include that with your application. LICENSE: A valid California Class C Driver's License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL EXPECTATIONS: 2 - Light: Light physical effort which may include occasional light lifting to a 10 pound, and some bending, stooping or squatting. Considerable walking may be involved . ENDORSEMENT OF COUNTY QUALIFICATIONS: County employees who wish to meet the requirements using out-of-class experience must provide official documentation such as an additional responsibility bonus, out-of-class bonus, temporary assignment bonus, or reclassification study from CEO Classification with your application at the time of filing or within seven (7) calendar days from the last day of filing. Employees do not need to submit such verification if they hold or have held a position deemed to be at the appropriate level. Out-of-class duties should be accurately described in the application work history, and questionable experience will be verified through the departmental HR Manager when necessary. WITHHOLD INFORMATION No withholds will be allowed for this examination. Required experience must be fully met and indicated on the application by the last day of filing. Additional Information OUR ASSESSMENT PROCESS: This examination will consist of TWO (2) parts: Part I: M ultiple choice and/or simulation assessment(s), weighted 40% , assessing: Deductive Reasoning Professional Potential Achievement Maintaining Good Working Relationships Analyzing Information Learning Quickly Generating New Ideas Using Time Efficiently Working to High Quality Standards Adapting to Change Coping with Uncertainty Willingness to Learn Responsibility Candidates may be invited to participate in both Part I and II. However, only those that achieve a passing score of 70% or higher in Part I, will have Part II scored. Part II: M ultiple choice and/or simulation assessment(s), weighted 60% , assessing: JAVA 8 Cloud Computing JavaScript SQL MULTIPLE CHOICE AND/OR SIMULATION ASSESSMENTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. APPLICANTS MUST MEET THE REQUIREMENTS AND ACHIEVE A PASSING SCORE OF 70% OR HIGHER ON EACH PART OF THE EXAMINATION IN ORDER TO BE PLACED ON THE ELIGIBLE REGISTER . All notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add jcheung@hr.lacounty.gov , info@governmentjobs.com , talentcentral@shl.com , noreply@proctoru.com , and donot-reply@amcatmail.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Los Angeles County will not consider claims of not viewing or receiving notification to be a valid reason for late test administration or rescheduling of a test component. TRANSFER OF TEST COMPONENTS : Applicants who have taken identical components recently for other exams may have their responses automatically transferred to this examination. This examination contains test components that may be used in the future for new examinations and your test responses may be transferred. TEST PREPARATION : Study guides and other test preparation resources are available to help candidates prepare for employment tests. While the guides will help you prepare for the test, we advise you to review all related materials that you deem necessary. An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/ . Please click on "Find A Job" and then "Job Search Toolkit." Test preparation information is located under the "Employment Test Assistance" section. Additional online practice tests are available at https://www.shldirect.com/en-us/practice-tests/ . ELIGIBILITY INFORMATION Applicants will be processed on an as-received basis and promulgated to the eligible register accordingly. The names of candidates receiving a passing score in the examination will be placed on the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. No person may compete for this examination more than once every twelve (12) months. VACANCY INFORMATION The eligible register resulting from this examination will be used to fill vacancies throughout the Los Angeles County Office of the Assessor, as they occur. APPLICATION AND FILING INFORMATION Applications must be filed online only. We must receive your application before 5:00 p.m., PT, on the last day of filing. Applications submitted by U.S. mail, fax, or in person will not be accepted. Apply online by clicking on the "Apply" green button at the top right of this posting. You can also track the status of your application using this website. Plan to submit your online application well in advance of 5:00 p.m. PT, on the last day of filing as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the Minimum Requirements as listed in this job posting. Provide any relevant job experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. Important: Please note that all information included in the application materials is subject to verification at any point during the examination and hiring process, including after an appointment has been made per Civil Service Rule 6.04. Falsification of any information may result in disqualification or rescission of the appointment. Utilizing verbiage from the Class Specification and Minimum Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the requirements. Doing so may result in an incomplete application and you may be disqualified. SOCIAL SECURITY NUMBER Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES For applicants who may not have regular access to a computer or the internet, you may borrow laptops and Wi-Fi hotspots from some public libraries throughout Los Angeles County to complete job applications. NO SHARING OF USER ID AND PASSWORD All applicants must file their applications online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. TESTING ACCOMMODATION If you require an accommodation to fairly compete in any part of the assessment process, let us know by contacting the Testing Accommodations Coordinator at TestingAccommodations@hr.lacounty.gov . You will be required to complete the Request for Reasonable Accommodation form as well as provide supporting documentation from a qualified professional justifying the requested accommodation(s). The sooner you contact us, the sooner we can respond to your request and keep you moving through the process. SPECIAL INFORMATION Anti-Racism, Diversity, and Inclusion (ARDI) The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst races. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. Fair Chance Initiative for Hiring Ordinance (FCIHO) The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. ______________________________________________________________________________ Testing Accommodations Coordinator: TestingAccommodations@hr.lacounty.gov Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 California Relay Services Phone: (800) 735-2922 Department Contact Name: Chau Luu Department Contact Phone: (213) 974-3161 Department Contact Email: recruitment@assessor.lacounty.gov For detailed information, please click here Closing Date/Time: Continuous
SMCTD - SAN MATEO COUNTY TRANSIT DISTRICT
San Mateo, CA, United States
The San Mateo County Transit District serves nearly 100,000 customers each weekday on its SamTrans buses, Redi-Wheel paratransit vehicles, Caltrain commuter rail cars and shuttles, as well as a robust capital program. The Transit District, which is in the heart of the San Francisco Bay Area, also is the managing agency for the San Mateo County Transportation Authority. Staff enjoys a dynamic organization that fosters personal development and professional advancement of its staff. The Transit District’s core values include integrity, customer focus, respect, quality, teamwork, leadership and accountability. Excellent benefits are provided. TITLE: Systems Administrator II EMPLOYMENT TYPE: Exempt (Full-Time) DIVISION: Information Technology APPLICATION DEADLINE: Sunday, May 19, 2024 (1 st Cutoff Sunday April 14, 2024) PAY RANGE: $1,914 - $2,871 weekly ($99,511 - $149,267 estimated annual WORK LOCATION: San Carlos, CA JOB SUMMARY: The Systems Administrator II reports to the Manager, IT Infrastructure & Cybersecurity and is responsible for the designing, planning, and administration of cloud-based systems and infrastructure for the San Mateo County Transit District (SamTrans), The Peninsula Corridor Joint Powers Board (Caltrain), and the San Mateo County Transportation Authority (TA). EXAMPLES OF ESSENTIAL FUNCTIONS: Administer the implementation and optimization of cloud-based services and virtualized infrastructure, with an emphasis on Microsoft Azure and M365 services. Configure, deploy, monitor, and support client computers and software using Microsoft’s modern cloud management platforms, including Microsoft Entra (Azure Active Directory), Azure Application Gateways, Cloud Management Gateways, Windows Autopilot, Intune. Configure, manage, monitor, and report on the health of SaaS and cloud-based software solutions, including the District’s Azure services, M365 applications, and third-party SaaS solutions in use by the District. Develop, configure, and maintain groups, policies, shared resources, permissions, domains, and trust relationships within Microsoft Entra (Azure Active Directory), Microsoft 365, Microsoft Azure platform, and other enterprise SaaS and cloud solutions. Configure, monitor, and perform routine maintenance including system updates, change and configuration management, backup and recovery software and services. Assist in the development of strategies, and the implementation and maintenance of policies, procedures, and associated plans, for service resilience, disaster recovery, and business continuity based on industry-standard best practices. Act as liaison with internal and external customers in support of IT cloud systems and services needs and requirements. EXAMPLES OF DUTIES: Provide IT support for computer systems and services. Identify, investigate, diagnose, resolve, and report on service and software availability and performance issues. Escalate incidents as necessary. Document and maintain procedures for system administration, configuration management, and maintenance activities. Perform system backups and restores, and routinely test backup and restore processes to ensure effectiveness. Recommend, schedule, and perform software and service improvements, upgrades, patches, reconfigurations, and/or purchases. Administer systems related security standards in accordance with Payment Card Industry Data Security Standard (PCI-DSS) and other relevant security standards. Analyze and report on system, service, and application performance. Create required reports in response to business user needs. Perform all job duties and responsibilities in a safe manner to protect one’s self, fellow employees, and the public from injury or harm. Promote safety awareness and follow safety procedures in an effort to reduce or eliminate accidents. Perform other duties as assigned. SUPERVISION : Work under the supervision of the Manager, IT Infrastructure & Cybersecurity, who establishes goals and objectives and evaluates performance. MINIMUM QUALIFICATIONS : Sufficient experience, training and/or education to demonstrate the knowledge and ability to successfully perform the essential functions of the position. In lieu of a degree, work-related experience that demonstrates the skills and experience necessary to perform this role will be accepted. Development of the required knowledge and abilities is typically obtained through but not limited to: Associate degree in computer science, software engineering or closely related field Three (3) years of full-time progressive experience in IT systems management and/or support. Must be able to effectively communicate technical concepts to technical and non-technical audiences. Must be available to work and be on-call after hours and weekends. PREFERRED QUALIFICATIONS: Experience with administration of virtualized infrastructure and components is desirable. Knowledge of networking protocols and concepts. Knowledge of cloud computing concepts SELECTION PROCESS MAY INCLUDE: The process will include a panel interview and may include written and skills test assessments or supplemental questions. Only those candidates who are the most qualified will continue in the selection process. Meeting the minimum qualifications does not guarantee an invitation to continue in the process. CURRENT EMPLOYMENT BENEFITS AT SAMTRANS: For additional information on SamTrans benefits, please visit, https://www.samtrans.com/jobs Holidays: Seven (7) paid holidays, plus up to four (4) floating holidays per year Paid Time Off: Up to 26 days per year Cafeteria Plans: Medical, dental, vision care, group life insurance and more Transportation: Free Bus Transportation for employees and qualified dependents Work Location: Select positions are eligible to work remote up to 50% of the time Pension: Social Security and California Public Employees Retirement Systems (CalPERS) Classic Members - 2% @ 60 benefit formula, 3 year average of highest compensation New Members - 2% @ 62 benefit formula, 3 year average of highest compensation HOW TO APPLY: To apply, please visit the https://www.samtrans.com/jobs . Complete an online employment application by 11:59 p.m. Sunday, May 19, 2024 (1st Cutoff Sunday April 14, 2024). A resume will not be accepted in lieu of the application. Incomplete applications will not be considered. The Human Resources Department will make reasonable efforts in the recruitment/examination process to accommodate applicants with disabilities upon request. If you have a need for an accommodation, please contact the Human Resources Department at recruitment@samtrans.com . SamTrans celebrates diversity and is committed to creating an inclusive and welcoming workplace environment. We are an Affirmative Action/Equal Opportunity Employer. Minorities, Women, Persons with Disabilities and Veterans are encouraged to apply.
Mar 30, 2024
Full Time
The San Mateo County Transit District serves nearly 100,000 customers each weekday on its SamTrans buses, Redi-Wheel paratransit vehicles, Caltrain commuter rail cars and shuttles, as well as a robust capital program. The Transit District, which is in the heart of the San Francisco Bay Area, also is the managing agency for the San Mateo County Transportation Authority. Staff enjoys a dynamic organization that fosters personal development and professional advancement of its staff. The Transit District’s core values include integrity, customer focus, respect, quality, teamwork, leadership and accountability. Excellent benefits are provided. TITLE: Systems Administrator II EMPLOYMENT TYPE: Exempt (Full-Time) DIVISION: Information Technology APPLICATION DEADLINE: Sunday, May 19, 2024 (1 st Cutoff Sunday April 14, 2024) PAY RANGE: $1,914 - $2,871 weekly ($99,511 - $149,267 estimated annual WORK LOCATION: San Carlos, CA JOB SUMMARY: The Systems Administrator II reports to the Manager, IT Infrastructure & Cybersecurity and is responsible for the designing, planning, and administration of cloud-based systems and infrastructure for the San Mateo County Transit District (SamTrans), The Peninsula Corridor Joint Powers Board (Caltrain), and the San Mateo County Transportation Authority (TA). EXAMPLES OF ESSENTIAL FUNCTIONS: Administer the implementation and optimization of cloud-based services and virtualized infrastructure, with an emphasis on Microsoft Azure and M365 services. Configure, deploy, monitor, and support client computers and software using Microsoft’s modern cloud management platforms, including Microsoft Entra (Azure Active Directory), Azure Application Gateways, Cloud Management Gateways, Windows Autopilot, Intune. Configure, manage, monitor, and report on the health of SaaS and cloud-based software solutions, including the District’s Azure services, M365 applications, and third-party SaaS solutions in use by the District. Develop, configure, and maintain groups, policies, shared resources, permissions, domains, and trust relationships within Microsoft Entra (Azure Active Directory), Microsoft 365, Microsoft Azure platform, and other enterprise SaaS and cloud solutions. Configure, monitor, and perform routine maintenance including system updates, change and configuration management, backup and recovery software and services. Assist in the development of strategies, and the implementation and maintenance of policies, procedures, and associated plans, for service resilience, disaster recovery, and business continuity based on industry-standard best practices. Act as liaison with internal and external customers in support of IT cloud systems and services needs and requirements. EXAMPLES OF DUTIES: Provide IT support for computer systems and services. Identify, investigate, diagnose, resolve, and report on service and software availability and performance issues. Escalate incidents as necessary. Document and maintain procedures for system administration, configuration management, and maintenance activities. Perform system backups and restores, and routinely test backup and restore processes to ensure effectiveness. Recommend, schedule, and perform software and service improvements, upgrades, patches, reconfigurations, and/or purchases. Administer systems related security standards in accordance with Payment Card Industry Data Security Standard (PCI-DSS) and other relevant security standards. Analyze and report on system, service, and application performance. Create required reports in response to business user needs. Perform all job duties and responsibilities in a safe manner to protect one’s self, fellow employees, and the public from injury or harm. Promote safety awareness and follow safety procedures in an effort to reduce or eliminate accidents. Perform other duties as assigned. SUPERVISION : Work under the supervision of the Manager, IT Infrastructure & Cybersecurity, who establishes goals and objectives and evaluates performance. MINIMUM QUALIFICATIONS : Sufficient experience, training and/or education to demonstrate the knowledge and ability to successfully perform the essential functions of the position. In lieu of a degree, work-related experience that demonstrates the skills and experience necessary to perform this role will be accepted. Development of the required knowledge and abilities is typically obtained through but not limited to: Associate degree in computer science, software engineering or closely related field Three (3) years of full-time progressive experience in IT systems management and/or support. Must be able to effectively communicate technical concepts to technical and non-technical audiences. Must be available to work and be on-call after hours and weekends. PREFERRED QUALIFICATIONS: Experience with administration of virtualized infrastructure and components is desirable. Knowledge of networking protocols and concepts. Knowledge of cloud computing concepts SELECTION PROCESS MAY INCLUDE: The process will include a panel interview and may include written and skills test assessments or supplemental questions. Only those candidates who are the most qualified will continue in the selection process. Meeting the minimum qualifications does not guarantee an invitation to continue in the process. CURRENT EMPLOYMENT BENEFITS AT SAMTRANS: For additional information on SamTrans benefits, please visit, https://www.samtrans.com/jobs Holidays: Seven (7) paid holidays, plus up to four (4) floating holidays per year Paid Time Off: Up to 26 days per year Cafeteria Plans: Medical, dental, vision care, group life insurance and more Transportation: Free Bus Transportation for employees and qualified dependents Work Location: Select positions are eligible to work remote up to 50% of the time Pension: Social Security and California Public Employees Retirement Systems (CalPERS) Classic Members - 2% @ 60 benefit formula, 3 year average of highest compensation New Members - 2% @ 62 benefit formula, 3 year average of highest compensation HOW TO APPLY: To apply, please visit the https://www.samtrans.com/jobs . Complete an online employment application by 11:59 p.m. Sunday, May 19, 2024 (1st Cutoff Sunday April 14, 2024). A resume will not be accepted in lieu of the application. Incomplete applications will not be considered. The Human Resources Department will make reasonable efforts in the recruitment/examination process to accommodate applicants with disabilities upon request. If you have a need for an accommodation, please contact the Human Resources Department at recruitment@samtrans.com . SamTrans celebrates diversity and is committed to creating an inclusive and welcoming workplace environment. We are an Affirmative Action/Equal Opportunity Employer. Minorities, Women, Persons with Disabilities and Veterans are encouraged to apply.
CA DEPARTMENT OF JUSTICE
Sacramento, California, United States
Job Description and Duties Under the administrative direction of the Information Technology Manager I (ITM I) in the Network Information Security Unit (NISU), the Information Technology Specialist II (ITS II) performs at the mastery level of this career series, directing the largest and most complex projects and initiating key actions on a wide variety of complex security related tasks. The ITS II acts as a technical lead and security architect for the Department of Justice’s (DOJ) NISU on all technical and policy matters. The ITS II performs various information security related tasks to ensure Department of Justice (DOJ) information security posture is in place. The ITS II utilizes various security solutions for performing functions such as vulnerability testing for all DOJ systems and applications, and for participating on the DOJ Incident Response Team. The ITS II acts as a key participant on all technical matters and performs information security related duties in support of the DOJ mission. ITS II acts as the technical lead to other highly skilled software specialists, engineers and analysts. ITS II serves as an expert resource in support of the DOJ’s information technology (IT) security infrastructure. The ITS II facilitates the efforts pertaining to internal security testing for compliance with the National Institute of Standards and Technology (NIST), Federal Information and Information System (FIPS), and industry best practices. The ITS II coordinates internal communication and meetings with DOJ technical staff and works with the DOJ technical staff on vulnerability remediation as documented in 3rd party, independent assessment reports as well as internal findings. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Working Conditions This position is designated for telework under Government Code section 14200 for eligible applicants residing in California and may require reporting to headquarters or field offices and facilities to fulfill operational needs. All telework schedules are subject to change and may be reevaluated at any time. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the Department of Justice policies. Minimum Requirements You will find the Minimum Requirements in the Class Specification. INFORMATION TECHNOLOGY SPECIALIST II Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-424260 Position #(s): 420-873-1414-007 Working Title: Information Security Specialist Classification: INFORMATION TECHNOLOGY SPECIALIST II $8,130.00 - $10,893.00 A # of Positions: 1 Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Work Shift: Day Work Week: Monday - Friday Department Information This position is located in the Office of General Counsel, Office of Information Security & Research Services, Cybersecurity Branch, Network Information Security Unit. Please disregard the SROA/Surplus language below as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. For more information about the Department, please visit the Attorney General’s website at www.oag.ca.gov . Special Requirements A fingerprint check is required. Clearly indicate JC - 424260 in the “Examination(s) or Job Title(s) For Which You Are Applying” section of your State Application. If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma . An official transcript will be required prior to appointment. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 4/22/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Kelly Imai (JC-424260) 1300 I Street Suite 930 Sacramento , CA 95814 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Kelly Imai (JC-424260) 1300 I Street Suite 930 Sacramento , CA 95814 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Statement of Qualifications - The Statement of Qualifications is a narrative discussion of how your education, training, experience, and skills meet the minimum qualifications per the California State Personnel Board Specifications and the required and desirable qualifications in the job announcement for this position. The Statement of Qualifications serves as documentation of your ability to present information clearly and concisely in writing and should be typed and no more than two pages in length. Failure to follow instructions will result in disqualification. Other - List of References Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Ability to: • Solve the most complex technical problems using data and analytic skills. • Continuously develop skills and to proactively learn and update systems. • Work at speed, under pressure, to make decisions in real time and with reliable accuracy. • Provide leadership and train assigned application support staff. • Work as lead and team member on major projects. • Anticipate what hackers might try, and to identify weak points in system defenses. • Research emerging threats and the safeguards to can provide protection. Knowledge of: • Laws, regulations, policies and ethics as they relate to cybersecurity and privacy. • Secure configuration management techniques. • New and emerging information technology (IT) and cybersecurity technologies. Skill in: • Assessing the security posture of applications throughout the software development lifecycle. • Working with vendors to resolve application issues for users. • Assessing the robustness of security systems and designs. • Performing impact/risk assessments. Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Kelly Imai (916) 210-7177 Kelly.Imai@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Information about Application Filing Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 4/22/2024
Apr 09, 2024
Full Time
Job Description and Duties Under the administrative direction of the Information Technology Manager I (ITM I) in the Network Information Security Unit (NISU), the Information Technology Specialist II (ITS II) performs at the mastery level of this career series, directing the largest and most complex projects and initiating key actions on a wide variety of complex security related tasks. The ITS II acts as a technical lead and security architect for the Department of Justice’s (DOJ) NISU on all technical and policy matters. The ITS II performs various information security related tasks to ensure Department of Justice (DOJ) information security posture is in place. The ITS II utilizes various security solutions for performing functions such as vulnerability testing for all DOJ systems and applications, and for participating on the DOJ Incident Response Team. The ITS II acts as a key participant on all technical matters and performs information security related duties in support of the DOJ mission. ITS II acts as the technical lead to other highly skilled software specialists, engineers and analysts. ITS II serves as an expert resource in support of the DOJ’s information technology (IT) security infrastructure. The ITS II facilitates the efforts pertaining to internal security testing for compliance with the National Institute of Standards and Technology (NIST), Federal Information and Information System (FIPS), and industry best practices. The ITS II coordinates internal communication and meetings with DOJ technical staff and works with the DOJ technical staff on vulnerability remediation as documented in 3rd party, independent assessment reports as well as internal findings. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Working Conditions This position is designated for telework under Government Code section 14200 for eligible applicants residing in California and may require reporting to headquarters or field offices and facilities to fulfill operational needs. All telework schedules are subject to change and may be reevaluated at any time. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the Department of Justice policies. Minimum Requirements You will find the Minimum Requirements in the Class Specification. INFORMATION TECHNOLOGY SPECIALIST II Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-424260 Position #(s): 420-873-1414-007 Working Title: Information Security Specialist Classification: INFORMATION TECHNOLOGY SPECIALIST II $8,130.00 - $10,893.00 A # of Positions: 1 Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Work Shift: Day Work Week: Monday - Friday Department Information This position is located in the Office of General Counsel, Office of Information Security & Research Services, Cybersecurity Branch, Network Information Security Unit. Please disregard the SROA/Surplus language below as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. For more information about the Department, please visit the Attorney General’s website at www.oag.ca.gov . Special Requirements A fingerprint check is required. Clearly indicate JC - 424260 in the “Examination(s) or Job Title(s) For Which You Are Applying” section of your State Application. If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma . An official transcript will be required prior to appointment. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 4/22/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Kelly Imai (JC-424260) 1300 I Street Suite 930 Sacramento , CA 95814 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Kelly Imai (JC-424260) 1300 I Street Suite 930 Sacramento , CA 95814 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Statement of Qualifications - The Statement of Qualifications is a narrative discussion of how your education, training, experience, and skills meet the minimum qualifications per the California State Personnel Board Specifications and the required and desirable qualifications in the job announcement for this position. The Statement of Qualifications serves as documentation of your ability to present information clearly and concisely in writing and should be typed and no more than two pages in length. Failure to follow instructions will result in disqualification. Other - List of References Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Ability to: • Solve the most complex technical problems using data and analytic skills. • Continuously develop skills and to proactively learn and update systems. • Work at speed, under pressure, to make decisions in real time and with reliable accuracy. • Provide leadership and train assigned application support staff. • Work as lead and team member on major projects. • Anticipate what hackers might try, and to identify weak points in system defenses. • Research emerging threats and the safeguards to can provide protection. Knowledge of: • Laws, regulations, policies and ethics as they relate to cybersecurity and privacy. • Secure configuration management techniques. • New and emerging information technology (IT) and cybersecurity technologies. Skill in: • Assessing the security posture of applications throughout the software development lifecycle. • Working with vendors to resolve application issues for users. • Assessing the robustness of security systems and designs. • Performing impact/risk assessments. Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Kelly Imai (916) 210-7177 Kelly.Imai@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Information about Application Filing Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 4/22/2024
Sr. ITS Administrator (Support and Operations) CalOptima CalOptima Health is seeking a highly motivated an experienced Sr. ITS Administrator (Support and Operations) to join our team. The ITS Administrator Sr (Support and Operations) will be responsible for the day-to-day operations and support of complex enterprise support tools, computing systems and servers. The incumbent will perform enterprise and strategic system and network administration functions independently or collaboratively with external vendors, cross-functional teams and CalOptima Health employees to resolve technical problems and assist with escalated service desk requests. The incumbent will bring Tier 2-3 issues and projects to a conclusion, including the development of standard operating procedures, training guides, workflows, project plans and executive summary. Position Information: Department: ITS - Infrastructure Salary Grade: M - $85,000 - $141, 086 Work Arrangement: Full Office Duties & Responsibilities: 80% - Technical and Operation Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Interacts with internal business partners, providing Tier 2-3 support and makes recommendations based on business needs. Responds to, updates and closes service desk tickets generated by internal business partners. Performs day-to-day support and administration of server hardware/software, enterprise systems and applications. Monitors and reports potential problem areas that may adversely affect network/system performance to ITS management, utilizing HP Systems Insight Manager (HPSIM) and SolarWinds. Provides support for Azure, Office 365 and various cloud services. Manages and administers Microsoft Systems Center Configuration Manager (SCCM), Windows Deployment Tools, Intune, Endpoint Configuration Manager and Tanium. Manages and provides network/system administration, security management and user account management in Active Directory (AD), Microsoft Exchange and Multi-factor authentication (MFA). Manages and administers Ivanti for server and personal computer (PC) patching. Manages and administers telco systems, such as Avaya IP Office Manager and RightFax. Manages and administers virtual servers and environment in VMware 6.7+, Citrix XenServer 7.1+ and Citrix Director. Automates tasks and writes scripts using Microsoft PowerShell. Serves in an on-call capacity during off-hours. 15% - Administrative Support Assists engineers with documentation creation, large project implementations and technology planning. Reviews existing systems and makes recommendations for improvements. Stays current with new infrastructure technology and security standards. Assists with monthly maintenance activity tasks. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in Information Technology, Computer Science, Business Administration or related field required. 5 years of experience troubleshooting network, cloud, server and other complex technical issues in an enterprise environment required. 5 years of progressive experience in Microsoft Azure, Office 365, Windows Servers, Windows PC systems, Active Directory and Microsoft Exchange required. 5 years of progressive data communication experience in e-mail management, wireless networking and Voice Over IP (VOIP) networks required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above is also qualifying. Preferred Qualifications: Microsoft Azure or Office 365 certification. Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 11, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/sr-its-administrator-support-and-operations-505-city-parkway-california-united-states Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-3522d5611753c248bdfbfae2d59f8bab
Apr 02, 2024
Sr. ITS Administrator (Support and Operations) CalOptima CalOptima Health is seeking a highly motivated an experienced Sr. ITS Administrator (Support and Operations) to join our team. The ITS Administrator Sr (Support and Operations) will be responsible for the day-to-day operations and support of complex enterprise support tools, computing systems and servers. The incumbent will perform enterprise and strategic system and network administration functions independently or collaboratively with external vendors, cross-functional teams and CalOptima Health employees to resolve technical problems and assist with escalated service desk requests. The incumbent will bring Tier 2-3 issues and projects to a conclusion, including the development of standard operating procedures, training guides, workflows, project plans and executive summary. Position Information: Department: ITS - Infrastructure Salary Grade: M - $85,000 - $141, 086 Work Arrangement: Full Office Duties & Responsibilities: 80% - Technical and Operation Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Interacts with internal business partners, providing Tier 2-3 support and makes recommendations based on business needs. Responds to, updates and closes service desk tickets generated by internal business partners. Performs day-to-day support and administration of server hardware/software, enterprise systems and applications. Monitors and reports potential problem areas that may adversely affect network/system performance to ITS management, utilizing HP Systems Insight Manager (HPSIM) and SolarWinds. Provides support for Azure, Office 365 and various cloud services. Manages and administers Microsoft Systems Center Configuration Manager (SCCM), Windows Deployment Tools, Intune, Endpoint Configuration Manager and Tanium. Manages and provides network/system administration, security management and user account management in Active Directory (AD), Microsoft Exchange and Multi-factor authentication (MFA). Manages and administers Ivanti for server and personal computer (PC) patching. Manages and administers telco systems, such as Avaya IP Office Manager and RightFax. Manages and administers virtual servers and environment in VMware 6.7+, Citrix XenServer 7.1+ and Citrix Director. Automates tasks and writes scripts using Microsoft PowerShell. Serves in an on-call capacity during off-hours. 15% - Administrative Support Assists engineers with documentation creation, large project implementations and technology planning. Reviews existing systems and makes recommendations for improvements. Stays current with new infrastructure technology and security standards. Assists with monthly maintenance activity tasks. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in Information Technology, Computer Science, Business Administration or related field required. 5 years of experience troubleshooting network, cloud, server and other complex technical issues in an enterprise environment required. 5 years of progressive experience in Microsoft Azure, Office 365, Windows Servers, Windows PC systems, Active Directory and Microsoft Exchange required. 5 years of progressive data communication experience in e-mail management, wireless networking and Voice Over IP (VOIP) networks required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above is also qualifying. Preferred Qualifications: Microsoft Azure or Office 365 certification. Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 11, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/sr-its-administrator-support-and-operations-505-city-parkway-california-united-states Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-3522d5611753c248bdfbfae2d59f8bab
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Network Analyst SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services - Network Services Appointment Type This is a one-year probationary position. Time Base Full-Time Work Schedule Monday through Friday; from 8:00am to 5:00pm Anticipated Hiring Range $8,095.00 - $8,904.00 Per Month ($97,140.00 - $106,848.00 Annually) Salary is commensurate with experience. Position Summary Reporting to the Director of Network Services, the Network Analyst is responsible for hands-on support of SF State’s enterprise-wide data communications network, the underlying network infrastructure, the network hardware and the management tools which monitor these devices. The incumbent will design, install, configure, upgrade, monitor, and support multivendor network solutions. This position is responsible for supporting the network wired, wireless, and network infrastructure components. The incumbent shall interact with stakeholders in different departments across campus, throughout the CSU as well as with vendors. This position participates in CSU-wide committees on network, wireless and security topics. Position Information Network Operations Support Provide 24x7x365 support for network wired, wireless and infrastructure components (including switches, routers, wireless hardware, firewalls, and monitoring tools). Monitor network performance, resource usage, service outages, configuration changes, and error reports to provide proactive network management. Take ownership of related tickets from team's queue and perform configuration, testing, installation, maintenance, and repair of the campus network components, and follow-up with resolution. Troubleshoot and resolve network related issues in a timely manner. Work with both internal departments as well as external vendors as needed. Provide timely updates of the status. Communicate with campus community on availability and non-availability of services. Perform installation, configuration, and monitoring of campus network components. Work closely with equipment vendors and network service providers to isolate and resolve problems. Configure network firewalls to protect campus computing resources. Maintain and upgrade campus network appliances and applications by performing regular software updates in consultation with the vendors. Assist with network infrastructure installation, maintenance, and support as needed. Document, update and maintain network diagrams, and maps. Participate in CSU-wide committees that work on network and security topics. Prepare and submit network status reports as needed. Collaborate closely with the system, security, telecom, service desk and other IT teams in providing technical solutions that meet academic and administrative needs of the University. Project Management and Project Support Recommend network solutions for data communications projects based on SF State’s standards. Communicate with project team, project manager, and campus departments on project scope, deliverables, timelines, status, and risks. Prepare project proposals, reports and presentations as required. Provide recommendations and assistance for network equipment purchases, maintenance contracts, supplies and training. Network awareness, training, and compliance Maintain knowledge of SF State network standards and policies. Keep abreast of emerging technology and maintain current knowledge and understanding of network best practices to offer best solutions and protection to SF State’s systems. Participate in CSU-wide committees focusing on networks, security, and data communication related topics. Identify and implement training courses and knowledge content. Evaluate hardware and software needs for supported units and recommend available options. Serve as pilot tester for maintenance or infrastructure updates. Coordinate support activities as projects transition from development. IT Operations Participate in weekly meetings with network analysts to ensure the service levels and project timelines are met. Update the Director of Network Services on project status, service issues, staff issues and planned changes. Meet with on-campus and off-campus groups to determine network requirements for routine relocation and renovation projects. Oversee network contractors, vendors, and Student Assistants as required. Participate in regular ITS meetings. Other Duties as Assigned Other duties as required ensuring optimum information technology infrastructure and support for San Francisco State University. Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills is technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor's degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. The career level is broad and includes intermediate through senior level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgement to standard and non-standard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills. Preferred Qualifications Bachelor's Degree in Computer Science, Information Technology, or a related science field from an accredited college or university, and considerable progressive experience in network operations including TCP/IP network, routers, switches, firewalls and WAPs. Five to seven (5-7) years experience in the installation, capacity planning, optimization, troubleshooting and management of large enterprise TCP/IP networks. Associate level Industry Certification in network management. At least four (4) years of progressive technical specialization and work in one of the following areas: TCP/IP network design and implementation Wireless design, architecture, hardware and implementation Dynamic routing protocols Wiring infrastructures VPNs Security systems and firewalls VoIP and QoS Wide Area Networking (WAN) protocols Professional or Expert level Industry Certification in network management. Experience with Alcatel-Lucent network hardware. Experience with Palo Alto Networks (PAN) firewalls. Experience with Aruba hardware. Experience with Cloud architecture and design as it relates to networking. Demonstrated knowledge of underlying technologies (i.e. databases, operating systems, networks, security, and hardware) preferred. Demonstrated ability to utilize proven implementation methodologies and project management tools Proven success balancing multiple priorities on regular basis Proven success managing vendors and licenses Excellent oral and written communication skills as well as excellent presentation skills Strong problem-solving, leadership, team building, and organizational skills Demonstrated ability to articulate complex issues, plans and concepts to diverse populations, including management and non-technical people. Demonstrated success in delivering technology projects from idea through to operations Demonstrated success in leading complex IT projects in non-profit/higher education environment preferred An equivalent combination of education, training and/or experience that fulfills the requirements of the position may be considered. Environmental/Physical/Special This position has a regular forty-hour work schedule; the incumbent may be required to work after hours and on weekends as needed to support special projects, to respond to network events/incidents and/or to perform scheduled maintenance. The position may be required to work a hybrid schedule (some days of the week on-site and other days remote). Occasional travel to remote sites which connect to the main campus may be required. This position will be required to take part in the regular network team on-call rotation. This position may require the ability to lift 25-50 pounds and install/de-install network or security hardware (with or without reasonable accommodation) Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Feb 16 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title Network Analyst SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services - Network Services Appointment Type This is a one-year probationary position. Time Base Full-Time Work Schedule Monday through Friday; from 8:00am to 5:00pm Anticipated Hiring Range $8,095.00 - $8,904.00 Per Month ($97,140.00 - $106,848.00 Annually) Salary is commensurate with experience. Position Summary Reporting to the Director of Network Services, the Network Analyst is responsible for hands-on support of SF State’s enterprise-wide data communications network, the underlying network infrastructure, the network hardware and the management tools which monitor these devices. The incumbent will design, install, configure, upgrade, monitor, and support multivendor network solutions. This position is responsible for supporting the network wired, wireless, and network infrastructure components. The incumbent shall interact with stakeholders in different departments across campus, throughout the CSU as well as with vendors. This position participates in CSU-wide committees on network, wireless and security topics. Position Information Network Operations Support Provide 24x7x365 support for network wired, wireless and infrastructure components (including switches, routers, wireless hardware, firewalls, and monitoring tools). Monitor network performance, resource usage, service outages, configuration changes, and error reports to provide proactive network management. Take ownership of related tickets from team's queue and perform configuration, testing, installation, maintenance, and repair of the campus network components, and follow-up with resolution. Troubleshoot and resolve network related issues in a timely manner. Work with both internal departments as well as external vendors as needed. Provide timely updates of the status. Communicate with campus community on availability and non-availability of services. Perform installation, configuration, and monitoring of campus network components. Work closely with equipment vendors and network service providers to isolate and resolve problems. Configure network firewalls to protect campus computing resources. Maintain and upgrade campus network appliances and applications by performing regular software updates in consultation with the vendors. Assist with network infrastructure installation, maintenance, and support as needed. Document, update and maintain network diagrams, and maps. Participate in CSU-wide committees that work on network and security topics. Prepare and submit network status reports as needed. Collaborate closely with the system, security, telecom, service desk and other IT teams in providing technical solutions that meet academic and administrative needs of the University. Project Management and Project Support Recommend network solutions for data communications projects based on SF State’s standards. Communicate with project team, project manager, and campus departments on project scope, deliverables, timelines, status, and risks. Prepare project proposals, reports and presentations as required. Provide recommendations and assistance for network equipment purchases, maintenance contracts, supplies and training. Network awareness, training, and compliance Maintain knowledge of SF State network standards and policies. Keep abreast of emerging technology and maintain current knowledge and understanding of network best practices to offer best solutions and protection to SF State’s systems. Participate in CSU-wide committees focusing on networks, security, and data communication related topics. Identify and implement training courses and knowledge content. Evaluate hardware and software needs for supported units and recommend available options. Serve as pilot tester for maintenance or infrastructure updates. Coordinate support activities as projects transition from development. IT Operations Participate in weekly meetings with network analysts to ensure the service levels and project timelines are met. Update the Director of Network Services on project status, service issues, staff issues and planned changes. Meet with on-campus and off-campus groups to determine network requirements for routine relocation and renovation projects. Oversee network contractors, vendors, and Student Assistants as required. Participate in regular ITS meetings. Other Duties as Assigned Other duties as required ensuring optimum information technology infrastructure and support for San Francisco State University. Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills is technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor's degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. The career level is broad and includes intermediate through senior level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgement to standard and non-standard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills. Preferred Qualifications Bachelor's Degree in Computer Science, Information Technology, or a related science field from an accredited college or university, and considerable progressive experience in network operations including TCP/IP network, routers, switches, firewalls and WAPs. Five to seven (5-7) years experience in the installation, capacity planning, optimization, troubleshooting and management of large enterprise TCP/IP networks. Associate level Industry Certification in network management. At least four (4) years of progressive technical specialization and work in one of the following areas: TCP/IP network design and implementation Wireless design, architecture, hardware and implementation Dynamic routing protocols Wiring infrastructures VPNs Security systems and firewalls VoIP and QoS Wide Area Networking (WAN) protocols Professional or Expert level Industry Certification in network management. Experience with Alcatel-Lucent network hardware. Experience with Palo Alto Networks (PAN) firewalls. Experience with Aruba hardware. Experience with Cloud architecture and design as it relates to networking. Demonstrated knowledge of underlying technologies (i.e. databases, operating systems, networks, security, and hardware) preferred. Demonstrated ability to utilize proven implementation methodologies and project management tools Proven success balancing multiple priorities on regular basis Proven success managing vendors and licenses Excellent oral and written communication skills as well as excellent presentation skills Strong problem-solving, leadership, team building, and organizational skills Demonstrated ability to articulate complex issues, plans and concepts to diverse populations, including management and non-technical people. Demonstrated success in delivering technology projects from idea through to operations Demonstrated success in leading complex IT projects in non-profit/higher education environment preferred An equivalent combination of education, training and/or experience that fulfills the requirements of the position may be considered. Environmental/Physical/Special This position has a regular forty-hour work schedule; the incumbent may be required to work after hours and on weekends as needed to support special projects, to respond to network events/incidents and/or to perform scheduled maintenance. The position may be required to work a hybrid schedule (some days of the week on-site and other days remote). Occasional travel to remote sites which connect to the main campus may be required. This position will be required to take part in the regular network team on-call rotation. This position may require the ability to lift 25-50 pounds and install/de-install network or security hardware (with or without reasonable accommodation) Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Feb 16 2024 Pacific Standard Time Applications close: Closing Date/Time:
SAN BERNARDINO SUPERIOR COURT
San Bernardino, California, United States
Description The San Bernardino Superior Court, County of San Bernardino, seeks a Cybersecurity Analyst. Are you passionate about safeguarding digital infrastructures from cyber threats? Join our dynamic team as a cybersecurity analyst , where you will tackle cutting-edge challenges and protect our organization's invaluable assets against evolving cyber threats. Salary Update 3% COLA increase effective October 2024; an approximate bi-weekly range from $3,834-$4,899. Benefit Highlights VIEW THE 2024 BENEFITS GUIDE (Download PDF reader) . Telework/On-Site Opportunity After completing the probationary period, the position is eligible for a combination of telework and on-site work assignments OR an alternative (9/80) schedule. Telework must be completed from a pre-designated home-based location within the State of California, and employees may be required to report on-site to address business needs. Telework is at the Court's sole discretion and may be rescinded immediately, without prior notice, based on the needs of the San Bernardino County Superior Court. About the Position Under general supervision, leads and participates in the work of other employees engaged in administering, integrating, monitoring, tuning and upgrading assigned server platforms and operating systems for optimal performance, ensuring the integration of network, platform and application structures. An Infrastructure Analyst III analyzes and identifies enterprise technology solutions to meet court-wide business requirements; assesses network systems, hardware, and/or software for security vulnerabilities; participates in or leading the implementation of risk remediation efforts; assesses the output of tests and scans to develop corrective action plans; leads incident response functions; recommends cybersecurity policies and procedures to senior leadership; develops implementation strategies and coordinates with vendors and users; leads technology- related project teams; and performs related duties as assigned. Distinguishing Characteristics: Infrastructure Analyst III is the advanced professional skill level and working lead class in the Infrastructure Analyst series. Incumbents independently perform advanced, complex network system cybersecurity, administration functions, including researching, analyzing, planning, coordinating and implementing new releases, upgrades or changes to network, operating, or database systems to ensure reliable operations, connectivity, security and functionality. In addition to performing the full range of journey-level skilled duties, incumbents serve as the working lead person of technology professionals and technicians and perform the more complex duties in project management, plus oversee the work and provide training and guidance to employees. Employees in this class typically report to an Information Technology Director, Manager or Supervisor and provide lead work direction and guidance to Infrastructure Analysts and Systems Technicians assigned to infrastructure or applications. Incumbents work with limited supervision and exercise independent judgment to ensure employees complete assigned tasks and responsibilities within a broad framework of established policies, procedures and objectives. Infrastructure Analyst III is distinguished from Information Technology Supervisor in that incumbents in the former class are not full supervisors. The official classification is Infrastructure Analyst III; VIEW THE FU LL JOB DESCRIPTION . Essential Functions Leads, provides work guidance and direction, and participates in the work of unit members; participates in scheduling, assigning and monitoring work of other employees for completeness, accuracy and conformance with Court/departmental standards; provides information, instruction and training on work processes, proper uses of equipment and safe work practices; provides input to supervisor on employee work performance and behaviors; estimates personnel, equipment and material requirements for assigned jobs; may order work materials and supplies; assists in ensuring a fair and open work environment in accordance with the Court's commitment to teamwork, mutual trust and respect.Leads installations of security measures and operating software to protect systems and information infrastructure.Monitors computer networks for security issues and suspicious activities.Reports and investigates security breached and cybersecurity incidents.Educates staff and recommends security measures, including protocols, policies and procedures to senior leadership.Interprets and analyzes test results to create and implement corrective measures.Monitoring and threat detection, utilizing a variety of security tools, techniques, and log analysis.Vulnerability and patch management.Administrating of cybersecurity awareness training and phishing campaigns.Incident response and investigation; leading response and investigation efforts and working closely with other IT teams, vendors, and statewide partners to analyze and remediate the issue.Policy development and implementation.Risk management, governance and compliance.Performs complex systems administration functions for multiple enterprise server platforms and operating systems; installs, configures and maintains servers and operating system software, hardware and devices; installs, configures, tests and implements system monitoring and management software tools; installs and tests operating system patches, releases, upgrades and fixes; develops and maintains scripts to automate complex system maintenance tasks, service packs and patches.Serves as a lead cybersecurity administrator for the Court's infrastructure, with responsibility for assigned major systems; participates in the evaluation and recommendation of new releases, upgrades and changes to the overall network infrastructure; identifies, develops, submits and implements project plans to improve network reliability, security and efficiency; participates in and makes recommendations regarding new systems, vendor services and contracting; participates in conducting network capacity analysis and long-term planning.Participates in the development of statements of work for RFPs; participates in evaluating vendor solutions; coordinates Court review of vendor deliverables for accuracy and completeness, ensuring that Court needs and requirements have been met.Establishes and maintains testing environments to ensure new releases and enhancements are ready for production; with Information Technology Leadership , ensures effective integration, operation and concurrent connectivity of multiple platforms and networks; serves as project leader or team member on multi-platform/network systems installations; participates in the development and implementation of network standards and procedures.Serves as a central point of coordination with departments on significant application/hardware problems and change request issues that require assignment of resources that extend beyond Help Desk response standards; represents the department on committees and teams for major Court-wide projects and prepares analysis, reports and recommendations on such projects.Prepares a variety of work reports and records; attends meetings; gathers, reviews and analyzes operational data and performance reports to ensure Court and department goals, objectives and standards are being met; represents the department in meetings with other departments.May provide leadership/direction to other Information Technology staff beyond the infrastructure section.Performs other duties as assigned. Minimum Qualifications Graduation from an accredited four-year college or university with a major in management information systems, cybersecurity, computer science or a closely related field, and at least five (5) years of progressively responsible experience in systems, cybersecurity or network administration; or an equivalent combination of education, training and experience. Experience in a state court system is preferred. Certification as CISSP, CCSP, CCISA, CRISC, CEH, CCNA or a related certification is highly desirable. Knowledge of: Operating system architectures, characteristics, components and commands applicable to enterprise information systems and multiple platform operating systems in both physical and virtual environments; Information security and risk assessment; Information Technology compliance; Supporting users remotely and onsite at multiple sites, in an enterprise environment; Experience in applying cybersecurity fundamentals; Network architectures and theory and principles of network design and integration, including topologies and protocols; Principles, practices and methods of systems administration and maintenance, including configuration, performance tuning and diagnostic tools; Methods and techniques for performing connectivity testing and troubleshooting, including the uses of diagnostic tools and equipment; Internet/intranet technologies and design concepts and techniques, including router and firewall configuration; Principles and practices of disaster recovery and incident response; Enterprise-level security management, installation and configuration of antivirus software; Database management systems and software, including architectures, diagnostic tools, commands and utilities; Tools and utilities used in monitoring and tuning systems, database and application performance; Systems integration design concepts and practices; Enterprise-level LAN and WLAN operation; Project management tools and techniques; Court policies, procedures and practices regarding computer hardware, software and data security; Safety policies, practices, equipment and supplies applicable to the work; Applicable federal and state laws, rules and regulations; Basic principles and practices of employee supervision; Sound business communications; Court Personnel Plan policies and labor contract provisions. Resumes will not be accepted in lieu of the required application and supplemental questions. Human Resources will review applications to identify candidates who meet the minimum qualifications; therefore, it is to your benefit to include all pertinent work experience. When listing court experience, please include the dates and classification of each position held if there is more than one. Selection Process Applications will be reviewed to identify candidates with minimum qualifications and/or desirables. Only those who meet the minimum qualifications and desirables (if applicable) will proceed to the next step in the recruitment process.Candidates' supplemental question responses may be evaluated and ranked. Depending on the number of applications, assessments and/or screening interviews may be conducted. Candidates who are successful in step 2 will be placed on the eligible list and may be considered for interview. Placement on the eligible list does not guarantee an interview or employment. All candidates will be notified of their status via email at each process step. Additional steps in the selection process will include a background check and a reference check. REASONABLE ACCOMMODATIONS: The Superior Court of California, County of San Bernardino, is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and the Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process may contact the Human Resources Office at (909) 521-3700 or via email at Careers@sb-court.org . Individuals with hearing and/or speech impairments may also contact the recruiter for this position through the use of the California Relay Service by dialing 711. Physical Characteristics The physical and mental demands described in the job description are representative of those that employees must meet to perform the essential functions of this class successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The Superior Court of California, County of San Bernardino is an Equal Opportunity Employer- M/F/D/V. SUPERIOR COURT OF CALIFORNIA COUNTY OF SAN BERNARDINO BENEFITS SUMMARY The San Bernardino Superior Court offers a range of benefit programs for employees and their eligible dependents. These include medical, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.A summary of benefits is provided below. Health and Welfare Benefits MEDICAL: The Court offers a variety of comprehensive health plan options to fit individual employee needs. The Court contributes up to $200.00 in benefit plan dollars each pay period to help full-time employees pay for health premiums. In addition, the health plan subsidy the court contributes toward the employee cost is 57% of lowest cost HMO plan based on level of coverage. DENTAL: The dental subsidy is equivalent to 100% of the employee only DPPO coverage plan (but not less than twenty dollars {$20.00} per pay period.) VISION: Court-paid plan for employees. No co-pay/deductible for eye exams; frames and standard lenses or contact lenses (in lieu of standard lenses) every twelve (12) months. SHORT-TERM DISABILITY: Court-paid benefit that provides partial income replacement in the event that an employee is unable to work due to a non-work related disability. LIFE INSURANCE: Court-paid basic life insurance benefit of $50,000. Additional supplemental life and AD&D insurance benefits may be purchased voluntarily. MEDICAL REIMBURSEMENT ACCOUNT: Flexible Spending Account (FSA) that helps participating employees lower their taxable income. Under this plan, employees elect to set aside pre-tax money each pay period to pay for eligible out-of-pocket medical expenses for themselves and their eligible dependents that are not paid by insurance or reimbursed by any other benefit plan. DEPENDENT CARE ASSISTANCE PLAN: This is a type of Flexible Spending Account (FSA) that helps participating eligible employees lower their taxable income. Under this plan, employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. Leave Allowances VACATION: After completion of the requisite hours of continuous service (based on the bargaining unit), employees are eligible to use accrued vacation allowance. Depending on length of service, employees may accrue from 80 to 160 hours annually. ADMINISTRATIVE LEAVE: Forty (40) hours of additional leave to be used during the calendar year, prorated depending on start date. HOLIDAY: Fourteen (14) paid recognized holidays and the accrual of two (2) floating holidays annually. SICK LEAVE: Employees in regular positions accrue approximately 3.39 hours of sick leave per pay period to use during instances of authorized absence due to illness, injury, or medically related appointments. BEREAVEMENT LEAVE: ALL employees are eligible to receive a maximum of thirty-two (32) hours of paid leave per occurrence for bereavement leave due to the death of a person in the immediate family. Retirement and Deferred Compensation Plans RETIREMENT: The Court is a 1937 Act employer. More detailed information may be found by contacting SBCERA at (909) 885-7980 or toll-free at 1-877-722-3721 or by visiting the website at San Bernardino County Retirement Association. The Court does not pay into the Social Security system; however, it does contribute to Medicare. Retirement benefits subject to change. DEFERRED COMPENSATION: Employees are eligible to participate in the Court's 457 Deferred Compensation Plan. This is the supplemental retirement plan that permits employees to defer a certain portion of their pre or post tax salary, within certain Internal Revenue Service (IRS) limits, to an account maintained by an investment service provider. Participating employees in the pre-tax option postpone paying taxes on the deferred portion of their income. Additional Benefits TUITION BENEFIT: Employees with at least twelve (12) months of Court service will be allowed a maximum of $600.00 each fiscal year. These monies may be used for job related education or career development, book fees or to reimburse membership dues in professional organizations. CAR ALLOWANCE: Use of Court Vehicle. COMMUTER SERVICES: This program assists with providing information on carpools, rideshare matching, and public transportation options. The Court offers incentives for employees eligible to participating in Ridesharing activities. FLEXIBLE WORK SCHEDULE: The Court recognizes the importance of work/life balance. Employees may request alternative work scheduling or flexible work schedules when classifications meet the requirements. The Human Resources Department reserves the right to modify the benefit programs in accordance with the Personnel Rules and Regulations. Closing Date/Time: 5/5/2024 11:59 PM Pacific
Apr 13, 2024
Full Time
Description The San Bernardino Superior Court, County of San Bernardino, seeks a Cybersecurity Analyst. Are you passionate about safeguarding digital infrastructures from cyber threats? Join our dynamic team as a cybersecurity analyst , where you will tackle cutting-edge challenges and protect our organization's invaluable assets against evolving cyber threats. Salary Update 3% COLA increase effective October 2024; an approximate bi-weekly range from $3,834-$4,899. Benefit Highlights VIEW THE 2024 BENEFITS GUIDE (Download PDF reader) . Telework/On-Site Opportunity After completing the probationary period, the position is eligible for a combination of telework and on-site work assignments OR an alternative (9/80) schedule. Telework must be completed from a pre-designated home-based location within the State of California, and employees may be required to report on-site to address business needs. Telework is at the Court's sole discretion and may be rescinded immediately, without prior notice, based on the needs of the San Bernardino County Superior Court. About the Position Under general supervision, leads and participates in the work of other employees engaged in administering, integrating, monitoring, tuning and upgrading assigned server platforms and operating systems for optimal performance, ensuring the integration of network, platform and application structures. An Infrastructure Analyst III analyzes and identifies enterprise technology solutions to meet court-wide business requirements; assesses network systems, hardware, and/or software for security vulnerabilities; participates in or leading the implementation of risk remediation efforts; assesses the output of tests and scans to develop corrective action plans; leads incident response functions; recommends cybersecurity policies and procedures to senior leadership; develops implementation strategies and coordinates with vendors and users; leads technology- related project teams; and performs related duties as assigned. Distinguishing Characteristics: Infrastructure Analyst III is the advanced professional skill level and working lead class in the Infrastructure Analyst series. Incumbents independently perform advanced, complex network system cybersecurity, administration functions, including researching, analyzing, planning, coordinating and implementing new releases, upgrades or changes to network, operating, or database systems to ensure reliable operations, connectivity, security and functionality. In addition to performing the full range of journey-level skilled duties, incumbents serve as the working lead person of technology professionals and technicians and perform the more complex duties in project management, plus oversee the work and provide training and guidance to employees. Employees in this class typically report to an Information Technology Director, Manager or Supervisor and provide lead work direction and guidance to Infrastructure Analysts and Systems Technicians assigned to infrastructure or applications. Incumbents work with limited supervision and exercise independent judgment to ensure employees complete assigned tasks and responsibilities within a broad framework of established policies, procedures and objectives. Infrastructure Analyst III is distinguished from Information Technology Supervisor in that incumbents in the former class are not full supervisors. The official classification is Infrastructure Analyst III; VIEW THE FU LL JOB DESCRIPTION . Essential Functions Leads, provides work guidance and direction, and participates in the work of unit members; participates in scheduling, assigning and monitoring work of other employees for completeness, accuracy and conformance with Court/departmental standards; provides information, instruction and training on work processes, proper uses of equipment and safe work practices; provides input to supervisor on employee work performance and behaviors; estimates personnel, equipment and material requirements for assigned jobs; may order work materials and supplies; assists in ensuring a fair and open work environment in accordance with the Court's commitment to teamwork, mutual trust and respect.Leads installations of security measures and operating software to protect systems and information infrastructure.Monitors computer networks for security issues and suspicious activities.Reports and investigates security breached and cybersecurity incidents.Educates staff and recommends security measures, including protocols, policies and procedures to senior leadership.Interprets and analyzes test results to create and implement corrective measures.Monitoring and threat detection, utilizing a variety of security tools, techniques, and log analysis.Vulnerability and patch management.Administrating of cybersecurity awareness training and phishing campaigns.Incident response and investigation; leading response and investigation efforts and working closely with other IT teams, vendors, and statewide partners to analyze and remediate the issue.Policy development and implementation.Risk management, governance and compliance.Performs complex systems administration functions for multiple enterprise server platforms and operating systems; installs, configures and maintains servers and operating system software, hardware and devices; installs, configures, tests and implements system monitoring and management software tools; installs and tests operating system patches, releases, upgrades and fixes; develops and maintains scripts to automate complex system maintenance tasks, service packs and patches.Serves as a lead cybersecurity administrator for the Court's infrastructure, with responsibility for assigned major systems; participates in the evaluation and recommendation of new releases, upgrades and changes to the overall network infrastructure; identifies, develops, submits and implements project plans to improve network reliability, security and efficiency; participates in and makes recommendations regarding new systems, vendor services and contracting; participates in conducting network capacity analysis and long-term planning.Participates in the development of statements of work for RFPs; participates in evaluating vendor solutions; coordinates Court review of vendor deliverables for accuracy and completeness, ensuring that Court needs and requirements have been met.Establishes and maintains testing environments to ensure new releases and enhancements are ready for production; with Information Technology Leadership , ensures effective integration, operation and concurrent connectivity of multiple platforms and networks; serves as project leader or team member on multi-platform/network systems installations; participates in the development and implementation of network standards and procedures.Serves as a central point of coordination with departments on significant application/hardware problems and change request issues that require assignment of resources that extend beyond Help Desk response standards; represents the department on committees and teams for major Court-wide projects and prepares analysis, reports and recommendations on such projects.Prepares a variety of work reports and records; attends meetings; gathers, reviews and analyzes operational data and performance reports to ensure Court and department goals, objectives and standards are being met; represents the department in meetings with other departments.May provide leadership/direction to other Information Technology staff beyond the infrastructure section.Performs other duties as assigned. Minimum Qualifications Graduation from an accredited four-year college or university with a major in management information systems, cybersecurity, computer science or a closely related field, and at least five (5) years of progressively responsible experience in systems, cybersecurity or network administration; or an equivalent combination of education, training and experience. Experience in a state court system is preferred. Certification as CISSP, CCSP, CCISA, CRISC, CEH, CCNA or a related certification is highly desirable. Knowledge of: Operating system architectures, characteristics, components and commands applicable to enterprise information systems and multiple platform operating systems in both physical and virtual environments; Information security and risk assessment; Information Technology compliance; Supporting users remotely and onsite at multiple sites, in an enterprise environment; Experience in applying cybersecurity fundamentals; Network architectures and theory and principles of network design and integration, including topologies and protocols; Principles, practices and methods of systems administration and maintenance, including configuration, performance tuning and diagnostic tools; Methods and techniques for performing connectivity testing and troubleshooting, including the uses of diagnostic tools and equipment; Internet/intranet technologies and design concepts and techniques, including router and firewall configuration; Principles and practices of disaster recovery and incident response; Enterprise-level security management, installation and configuration of antivirus software; Database management systems and software, including architectures, diagnostic tools, commands and utilities; Tools and utilities used in monitoring and tuning systems, database and application performance; Systems integration design concepts and practices; Enterprise-level LAN and WLAN operation; Project management tools and techniques; Court policies, procedures and practices regarding computer hardware, software and data security; Safety policies, practices, equipment and supplies applicable to the work; Applicable federal and state laws, rules and regulations; Basic principles and practices of employee supervision; Sound business communications; Court Personnel Plan policies and labor contract provisions. Resumes will not be accepted in lieu of the required application and supplemental questions. Human Resources will review applications to identify candidates who meet the minimum qualifications; therefore, it is to your benefit to include all pertinent work experience. When listing court experience, please include the dates and classification of each position held if there is more than one. Selection Process Applications will be reviewed to identify candidates with minimum qualifications and/or desirables. Only those who meet the minimum qualifications and desirables (if applicable) will proceed to the next step in the recruitment process.Candidates' supplemental question responses may be evaluated and ranked. Depending on the number of applications, assessments and/or screening interviews may be conducted. Candidates who are successful in step 2 will be placed on the eligible list and may be considered for interview. Placement on the eligible list does not guarantee an interview or employment. All candidates will be notified of their status via email at each process step. Additional steps in the selection process will include a background check and a reference check. REASONABLE ACCOMMODATIONS: The Superior Court of California, County of San Bernardino, is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and the Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process may contact the Human Resources Office at (909) 521-3700 or via email at Careers@sb-court.org . Individuals with hearing and/or speech impairments may also contact the recruiter for this position through the use of the California Relay Service by dialing 711. Physical Characteristics The physical and mental demands described in the job description are representative of those that employees must meet to perform the essential functions of this class successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The Superior Court of California, County of San Bernardino is an Equal Opportunity Employer- M/F/D/V. SUPERIOR COURT OF CALIFORNIA COUNTY OF SAN BERNARDINO BENEFITS SUMMARY The San Bernardino Superior Court offers a range of benefit programs for employees and their eligible dependents. These include medical, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.A summary of benefits is provided below. Health and Welfare Benefits MEDICAL: The Court offers a variety of comprehensive health plan options to fit individual employee needs. The Court contributes up to $200.00 in benefit plan dollars each pay period to help full-time employees pay for health premiums. In addition, the health plan subsidy the court contributes toward the employee cost is 57% of lowest cost HMO plan based on level of coverage. DENTAL: The dental subsidy is equivalent to 100% of the employee only DPPO coverage plan (but not less than twenty dollars {$20.00} per pay period.) VISION: Court-paid plan for employees. No co-pay/deductible for eye exams; frames and standard lenses or contact lenses (in lieu of standard lenses) every twelve (12) months. SHORT-TERM DISABILITY: Court-paid benefit that provides partial income replacement in the event that an employee is unable to work due to a non-work related disability. LIFE INSURANCE: Court-paid basic life insurance benefit of $50,000. Additional supplemental life and AD&D insurance benefits may be purchased voluntarily. MEDICAL REIMBURSEMENT ACCOUNT: Flexible Spending Account (FSA) that helps participating employees lower their taxable income. Under this plan, employees elect to set aside pre-tax money each pay period to pay for eligible out-of-pocket medical expenses for themselves and their eligible dependents that are not paid by insurance or reimbursed by any other benefit plan. DEPENDENT CARE ASSISTANCE PLAN: This is a type of Flexible Spending Account (FSA) that helps participating eligible employees lower their taxable income. Under this plan, employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. Leave Allowances VACATION: After completion of the requisite hours of continuous service (based on the bargaining unit), employees are eligible to use accrued vacation allowance. Depending on length of service, employees may accrue from 80 to 160 hours annually. ADMINISTRATIVE LEAVE: Forty (40) hours of additional leave to be used during the calendar year, prorated depending on start date. HOLIDAY: Fourteen (14) paid recognized holidays and the accrual of two (2) floating holidays annually. SICK LEAVE: Employees in regular positions accrue approximately 3.39 hours of sick leave per pay period to use during instances of authorized absence due to illness, injury, or medically related appointments. BEREAVEMENT LEAVE: ALL employees are eligible to receive a maximum of thirty-two (32) hours of paid leave per occurrence for bereavement leave due to the death of a person in the immediate family. Retirement and Deferred Compensation Plans RETIREMENT: The Court is a 1937 Act employer. More detailed information may be found by contacting SBCERA at (909) 885-7980 or toll-free at 1-877-722-3721 or by visiting the website at San Bernardino County Retirement Association. The Court does not pay into the Social Security system; however, it does contribute to Medicare. Retirement benefits subject to change. DEFERRED COMPENSATION: Employees are eligible to participate in the Court's 457 Deferred Compensation Plan. This is the supplemental retirement plan that permits employees to defer a certain portion of their pre or post tax salary, within certain Internal Revenue Service (IRS) limits, to an account maintained by an investment service provider. Participating employees in the pre-tax option postpone paying taxes on the deferred portion of their income. Additional Benefits TUITION BENEFIT: Employees with at least twelve (12) months of Court service will be allowed a maximum of $600.00 each fiscal year. These monies may be used for job related education or career development, book fees or to reimburse membership dues in professional organizations. CAR ALLOWANCE: Use of Court Vehicle. COMMUTER SERVICES: This program assists with providing information on carpools, rideshare matching, and public transportation options. The Court offers incentives for employees eligible to participating in Ridesharing activities. FLEXIBLE WORK SCHEDULE: The Court recognizes the importance of work/life balance. Employees may request alternative work scheduling or flexible work schedules when classifications meet the requirements. The Human Resources Department reserves the right to modify the benefit programs in accordance with the Personnel Rules and Regulations. Closing Date/Time: 5/5/2024 11:59 PM Pacific
STATE BAR OF CALIFORNIA
Los Angeles, CA, United States
Job Description Office of Information Technology Annual Salary Range: $120,729 - $160,952 FLSA Exempt / Non-Represented This position allows for up to four days of remote work per week. The Office of Information Technology seeks a Principal Salesforce Engineer in our Los Angeles or San Francisco office. The salary range for this position is $120,729 - $160,952. This position allows for up to four days of remote work per week. The ideal candidate will have solid technical expertise, a track record for delivering timely projects, and a minimum of 7+ years of Salesforce development experience. This role will collaborate with the business to help identify and provide solutions to business needs. About the Office Information Technology (IT) is responsible for applications development and support, infrastructure support, telecommunications, and video conferencing resources that support the work of the State Bar. This is accomplished via Applications, Operations and related project and web management. The Ideal Candidate IT is looking for a Salesforce Engineer to support the existing Salesforce platform. The ideal candidates will have 7+ years of experience in Salesforce, including Salesforce Service Cloud, Salesforce Experience Cloud, Salesforce Apex triggers and classes, Salesforce LWC components, API Integration and Salesforce Configuration experience. Definition Under general direction, performs advanced, specialized work of professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and systems processes, including the development of complex applications; database management; and web server management administration and installation; while working with a significant amount of independent authority and judgment. Incumbents' primary responsibilities consist of acting as the lead over a team of professional information technology employees and/or providing expertise and guidance in complex information systems analysis and solutions, including the strategic, overall design of complex systems; and performs other related duties as assigned. May provide functional, technical, or lead direction over lower level technical and/or professional staff. Distinguishing Characteristics This is the principal-level class in the IT Analyst job family. This class is distinguished from the Lead IT Analyst classification as the Salesforce Engineer performs more complex level professional systems and applications-related duties particularly related to the Salesforce platform that include acting in an advisory role to other analytical staff and providing strategic input within his/her area of specialization, and/or leading a team of professionals. The Salesforce Engineer is distinguished from the IT Manager in that the latter's primary responsibility is for managing a major work unit within the IT Department and the primary responsibility is performing supervision while the Salesforce Engineer serves as a highly-specialized individual contributor. Examples of Essential Duties Duties may include, but are not limited to the following: Serves as a technical expert within area of assignment, providing guidance and direction to other professional staff and resolving complex problems; participates in developing strategic plans for systems/applications development and; modification within area of expertise. Analyzes and evaluates business requirements; consults with personnel from various departments and identifies areas for strategic database, web, and/or operating system improvements and upgrades; or the development of technical solutions to automate and/or improve business processes. Designs system architecture and configuration, database, web server environments, and/or web-based application solutions that meet the needs of the organization and develops plans to initiate improvements. Prepares complex reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Answers questions and provides information to other departments; analyzes questions and recommends appropriate corrective action. Coordinates with systems, and/or database administrators to implement application or system design specifications and coordinate integration across multiple platforms and technologies; maintains effective communications with users regarding vendor activities, problems, status timelines and other details. Trains, leads and provides technical guidance to professional and technical staff assigned to business systems analysis and application development, database administration, web server management administration. Provides technical and functional supervision of contractors/vendors and after-hours technology support as required. Coordinates the activities of State Bar technical personnel and contract personnel during major and minor application problems; provides problem status, oral and written, to management; focuses on preventing and resolving application and system problems related to area of assignment. Serves as the administrator for large and highly complex databases; researches and identifies database environment requirements and specifications; determines integration requirements to ensure interoperability across multiple platforms and technologies. Communicates and coordinates with various State Bar departments and divisions on business process automation needs; identifies the appropriate staff resources for projects based on knowledge, skill, and workload and assigns projects accordingly. Designs and creates and/or directs others in the design and creation of complex software and/or web based applications across that cross multiple State Bar departments. Provides recommendations related to the development and/or improvement of hardware, software, and/or web-based applications across multiple State departments; recommends and/or implements operating system adjustments to maximize application performance and resource resolution. Follows, maintains, and implements internal controls, web security and other security systems for computer and telecommunication data, systems and hardware protection. Performs other related duties as assigned. Employment Standards Knowledge of: Advanced principles and practices of effective team building, leadership and conflict resolution, project management and work flow analysis. Advanced principles of application development methodologies such as Waterfall, Agile, etc. Advanced principles of Web architecture and development tools, testing and implementation of scripts and programs for the production and delivery of Web content. Advanced principles and practices of systems and procedures analysis and design. Complex software Tools, text equipment and measurement techniques. A broad range of operations, services, concepts, terms and activities common to a comprehensive, state-of-the-art information systems program. Advanced principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials, recordkeeping, modern office procedures and equipment. Programming tools for Website servers and transaction and ancillary systems for Website support. Advanced principles and practices of business operations analysis, complex database design and administration, website management, and enterprise level information technology infrastructures. Ability to: Communicate clearly both orally and in writing. Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Research, design, implement and maintain various software technology solutions, including new technology. Communicate technical information to a wide variety of users. Interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and application systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. Experience: Minimum of seven (7) years of professional information technology experience 7+ years of experience in Salesforce, including Salesforce Service Cloud, Salesforce Experience Cloud, Salesforce Apex triggers and classes, Salesforce LWC components, API integration and Salesforce Configuration experience. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements None required. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.
Mar 08, 2024
Full Time
Job Description Office of Information Technology Annual Salary Range: $120,729 - $160,952 FLSA Exempt / Non-Represented This position allows for up to four days of remote work per week. The Office of Information Technology seeks a Principal Salesforce Engineer in our Los Angeles or San Francisco office. The salary range for this position is $120,729 - $160,952. This position allows for up to four days of remote work per week. The ideal candidate will have solid technical expertise, a track record for delivering timely projects, and a minimum of 7+ years of Salesforce development experience. This role will collaborate with the business to help identify and provide solutions to business needs. About the Office Information Technology (IT) is responsible for applications development and support, infrastructure support, telecommunications, and video conferencing resources that support the work of the State Bar. This is accomplished via Applications, Operations and related project and web management. The Ideal Candidate IT is looking for a Salesforce Engineer to support the existing Salesforce platform. The ideal candidates will have 7+ years of experience in Salesforce, including Salesforce Service Cloud, Salesforce Experience Cloud, Salesforce Apex triggers and classes, Salesforce LWC components, API Integration and Salesforce Configuration experience. Definition Under general direction, performs advanced, specialized work of professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and systems processes, including the development of complex applications; database management; and web server management administration and installation; while working with a significant amount of independent authority and judgment. Incumbents' primary responsibilities consist of acting as the lead over a team of professional information technology employees and/or providing expertise and guidance in complex information systems analysis and solutions, including the strategic, overall design of complex systems; and performs other related duties as assigned. May provide functional, technical, or lead direction over lower level technical and/or professional staff. Distinguishing Characteristics This is the principal-level class in the IT Analyst job family. This class is distinguished from the Lead IT Analyst classification as the Salesforce Engineer performs more complex level professional systems and applications-related duties particularly related to the Salesforce platform that include acting in an advisory role to other analytical staff and providing strategic input within his/her area of specialization, and/or leading a team of professionals. The Salesforce Engineer is distinguished from the IT Manager in that the latter's primary responsibility is for managing a major work unit within the IT Department and the primary responsibility is performing supervision while the Salesforce Engineer serves as a highly-specialized individual contributor. Examples of Essential Duties Duties may include, but are not limited to the following: Serves as a technical expert within area of assignment, providing guidance and direction to other professional staff and resolving complex problems; participates in developing strategic plans for systems/applications development and; modification within area of expertise. Analyzes and evaluates business requirements; consults with personnel from various departments and identifies areas for strategic database, web, and/or operating system improvements and upgrades; or the development of technical solutions to automate and/or improve business processes. Designs system architecture and configuration, database, web server environments, and/or web-based application solutions that meet the needs of the organization and develops plans to initiate improvements. Prepares complex reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Answers questions and provides information to other departments; analyzes questions and recommends appropriate corrective action. Coordinates with systems, and/or database administrators to implement application or system design specifications and coordinate integration across multiple platforms and technologies; maintains effective communications with users regarding vendor activities, problems, status timelines and other details. Trains, leads and provides technical guidance to professional and technical staff assigned to business systems analysis and application development, database administration, web server management administration. Provides technical and functional supervision of contractors/vendors and after-hours technology support as required. Coordinates the activities of State Bar technical personnel and contract personnel during major and minor application problems; provides problem status, oral and written, to management; focuses on preventing and resolving application and system problems related to area of assignment. Serves as the administrator for large and highly complex databases; researches and identifies database environment requirements and specifications; determines integration requirements to ensure interoperability across multiple platforms and technologies. Communicates and coordinates with various State Bar departments and divisions on business process automation needs; identifies the appropriate staff resources for projects based on knowledge, skill, and workload and assigns projects accordingly. Designs and creates and/or directs others in the design and creation of complex software and/or web based applications across that cross multiple State Bar departments. Provides recommendations related to the development and/or improvement of hardware, software, and/or web-based applications across multiple State departments; recommends and/or implements operating system adjustments to maximize application performance and resource resolution. Follows, maintains, and implements internal controls, web security and other security systems for computer and telecommunication data, systems and hardware protection. Performs other related duties as assigned. Employment Standards Knowledge of: Advanced principles and practices of effective team building, leadership and conflict resolution, project management and work flow analysis. Advanced principles of application development methodologies such as Waterfall, Agile, etc. Advanced principles of Web architecture and development tools, testing and implementation of scripts and programs for the production and delivery of Web content. Advanced principles and practices of systems and procedures analysis and design. Complex software Tools, text equipment and measurement techniques. A broad range of operations, services, concepts, terms and activities common to a comprehensive, state-of-the-art information systems program. Advanced principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials, recordkeeping, modern office procedures and equipment. Programming tools for Website servers and transaction and ancillary systems for Website support. Advanced principles and practices of business operations analysis, complex database design and administration, website management, and enterprise level information technology infrastructures. Ability to: Communicate clearly both orally and in writing. Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Research, design, implement and maintain various software technology solutions, including new technology. Communicate technical information to a wide variety of users. Interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and application systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. Experience: Minimum of seven (7) years of professional information technology experience 7+ years of experience in Salesforce, including Salesforce Service Cloud, Salesforce Experience Cloud, Salesforce Apex triggers and classes, Salesforce LWC components, API integration and Salesforce Configuration experience. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements None required. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.
STATE BAR OF CALIFORNIA
Los Angeles, CA, United States
Job Description Office of Information Technology Annual Salary Range: $120,729 - $160,952 FLSA Exempt / Non-Represented This position allows for up to four days of remote work per week. The Office of Information Technology seeks a Principal Salesforce Engineer in our Los Angeles or San Francisco office. The salary range for this position is $120,729 - $160,952. This position allows for up to four days of remote work per week. The ideal candidate will have solid technical expertise, a track record for delivering timely projects, and a minimum of 7+ years of Salesforce development experience. This role will collaborate with the business to help identify and provide solutions to business needs. About the Office Information Technology (IT) is responsible for applications development and support, infrastructure support, telecommunications, and video conferencing resources that support the work of the State Bar. This is accomplished via Applications, Operations and related project and web management. The Ideal Candidate IT is looking for a Salesforce Engineer to support the existing Salesforce platform. The ideal candidates will have 7+ years of experience in Salesforce, including Salesforce Service Cloud, Salesforce Experience Cloud, Salesforce Apex triggers and classes, Salesforce LWC components, API Integration and Salesforce Configuration experience. Definition Under general direction, performs advanced, specialized work of professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and systems processes, including the development of complex applications; database management; and web server management administration and installation; while working with a significant amount of independent authority and judgment. Incumbents' primary responsibilities consist of acting as the lead over a team of professional information technology employees and/or providing expertise and guidance in complex information systems analysis and solutions, including the strategic, overall design of complex systems; and performs other related duties as assigned. May provide functional, technical, or lead direction over lower level technical and/or professional staff. Distinguishing Characteristics This is the principal-level class in the IT Analyst job family. This class is distinguished from the Lead IT Analyst classification as the Salesforce Engineer performs more complex level professional systems and applications-related duties particularly related to the Salesforce platform that include acting in an advisory role to other analytical staff and providing strategic input within his/her area of specialization, and/or leading a team of professionals. The Salesforce Engineer is distinguished from the IT Manager in that the latter's primary responsibility is for managing a major work unit within the IT Department and the primary responsibility is performing supervision while the Salesforce Engineer serves as a highly-specialized individual contributor. Examples of Essential Duties Duties may include, but are not limited to the following: Serves as a technical expert within area of assignment, providing guidance and direction to other professional staff and resolving complex problems; participates in developing strategic plans for systems/applications development and; modification within area of expertise. Analyzes and evaluates business requirements; consults with personnel from various departments and identifies areas for strategic database, web, and/or operating system improvements and upgrades; or the development of technical solutions to automate and/or improve business processes. Designs system architecture and configuration, database, web server environments, and/or web-based application solutions that meet the needs of the organization and develops plans to initiate improvements. Prepares complex reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Answers questions and provides information to other departments; analyzes questions and recommends appropriate corrective action. Coordinates with systems, and/or database administrators to implement application or system design specifications and coordinate integration across multiple platforms and technologies; maintains effective communications with users regarding vendor activities, problems, status timelines and other details. Trains, leads and provides technical guidance to professional and technical staff assigned to business systems analysis and application development, database administration, web server management administration. Provides technical and functional supervision of contractors/vendors and after-hours technology support as required. Coordinates the activities of State Bar technical personnel and contract personnel during major and minor application problems; provides problem status, oral and written, to management; focuses on preventing and resolving application and system problems related to area of assignment. Serves as the administrator for large and highly complex databases; researches and identifies database environment requirements and specifications; determines integration requirements to ensure interoperability across multiple platforms and technologies. Communicates and coordinates with various State Bar departments and divisions on business process automation needs; identifies the appropriate staff resources for projects based on knowledge, skill, and workload and assigns projects accordingly. Designs and creates and/or directs others in the design and creation of complex software and/or web based applications across that cross multiple State Bar departments. Provides recommendations related to the development and/or improvement of hardware, software, and/or web-based applications across multiple State departments; recommends and/or implements operating system adjustments to maximize application performance and resource resolution. Follows, maintains, and implements internal controls, web security and other security systems for computer and telecommunication data, systems and hardware protection. Performs other related duties as assigned. Employment Standards Knowledge of: Advanced principles and practices of effective team building, leadership and conflict resolution, project management and work flow analysis. Advanced principles of application development methodologies such as Waterfall, Agile, etc. Advanced principles of Web architecture and development tools, testing and implementation of scripts and programs for the production and delivery of Web content. Advanced principles and practices of systems and procedures analysis and design. Complex software Tools, text equipment and measurement techniques. A broad range of operations, services, concepts, terms and activities common to a comprehensive, state-of-the-art information systems program. Advanced principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials, recordkeeping, modern office procedures and equipment. Programming tools for Website servers and transaction and ancillary systems for Website support. Advanced principles and practices of business operations analysis, complex database design and administration, website management, and enterprise level information technology infrastructures. Ability to: Communicate clearly both orally and in writing. Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Research, design, implement and maintain various software technology solutions, including new technology. Communicate technical information to a wide variety of users. Interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and application systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. Experience: Minimum of seven (7) years of professional information technology experience 7+ years of experience in Salesforce, including Salesforce Service Cloud, Salesforce Experience Cloud, Salesforce Apex triggers and classes, Salesforce LWC components, API integration and Salesforce Configuration experience. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements None required. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.
Mar 08, 2024
Full Time
Job Description Office of Information Technology Annual Salary Range: $120,729 - $160,952 FLSA Exempt / Non-Represented This position allows for up to four days of remote work per week. The Office of Information Technology seeks a Principal Salesforce Engineer in our Los Angeles or San Francisco office. The salary range for this position is $120,729 - $160,952. This position allows for up to four days of remote work per week. The ideal candidate will have solid technical expertise, a track record for delivering timely projects, and a minimum of 7+ years of Salesforce development experience. This role will collaborate with the business to help identify and provide solutions to business needs. About the Office Information Technology (IT) is responsible for applications development and support, infrastructure support, telecommunications, and video conferencing resources that support the work of the State Bar. This is accomplished via Applications, Operations and related project and web management. The Ideal Candidate IT is looking for a Salesforce Engineer to support the existing Salesforce platform. The ideal candidates will have 7+ years of experience in Salesforce, including Salesforce Service Cloud, Salesforce Experience Cloud, Salesforce Apex triggers and classes, Salesforce LWC components, API Integration and Salesforce Configuration experience. Definition Under general direction, performs advanced, specialized work of professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and systems processes, including the development of complex applications; database management; and web server management administration and installation; while working with a significant amount of independent authority and judgment. Incumbents' primary responsibilities consist of acting as the lead over a team of professional information technology employees and/or providing expertise and guidance in complex information systems analysis and solutions, including the strategic, overall design of complex systems; and performs other related duties as assigned. May provide functional, technical, or lead direction over lower level technical and/or professional staff. Distinguishing Characteristics This is the principal-level class in the IT Analyst job family. This class is distinguished from the Lead IT Analyst classification as the Salesforce Engineer performs more complex level professional systems and applications-related duties particularly related to the Salesforce platform that include acting in an advisory role to other analytical staff and providing strategic input within his/her area of specialization, and/or leading a team of professionals. The Salesforce Engineer is distinguished from the IT Manager in that the latter's primary responsibility is for managing a major work unit within the IT Department and the primary responsibility is performing supervision while the Salesforce Engineer serves as a highly-specialized individual contributor. Examples of Essential Duties Duties may include, but are not limited to the following: Serves as a technical expert within area of assignment, providing guidance and direction to other professional staff and resolving complex problems; participates in developing strategic plans for systems/applications development and; modification within area of expertise. Analyzes and evaluates business requirements; consults with personnel from various departments and identifies areas for strategic database, web, and/or operating system improvements and upgrades; or the development of technical solutions to automate and/or improve business processes. Designs system architecture and configuration, database, web server environments, and/or web-based application solutions that meet the needs of the organization and develops plans to initiate improvements. Prepares complex reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Answers questions and provides information to other departments; analyzes questions and recommends appropriate corrective action. Coordinates with systems, and/or database administrators to implement application or system design specifications and coordinate integration across multiple platforms and technologies; maintains effective communications with users regarding vendor activities, problems, status timelines and other details. Trains, leads and provides technical guidance to professional and technical staff assigned to business systems analysis and application development, database administration, web server management administration. Provides technical and functional supervision of contractors/vendors and after-hours technology support as required. Coordinates the activities of State Bar technical personnel and contract personnel during major and minor application problems; provides problem status, oral and written, to management; focuses on preventing and resolving application and system problems related to area of assignment. Serves as the administrator for large and highly complex databases; researches and identifies database environment requirements and specifications; determines integration requirements to ensure interoperability across multiple platforms and technologies. Communicates and coordinates with various State Bar departments and divisions on business process automation needs; identifies the appropriate staff resources for projects based on knowledge, skill, and workload and assigns projects accordingly. Designs and creates and/or directs others in the design and creation of complex software and/or web based applications across that cross multiple State Bar departments. Provides recommendations related to the development and/or improvement of hardware, software, and/or web-based applications across multiple State departments; recommends and/or implements operating system adjustments to maximize application performance and resource resolution. Follows, maintains, and implements internal controls, web security and other security systems for computer and telecommunication data, systems and hardware protection. Performs other related duties as assigned. Employment Standards Knowledge of: Advanced principles and practices of effective team building, leadership and conflict resolution, project management and work flow analysis. Advanced principles of application development methodologies such as Waterfall, Agile, etc. Advanced principles of Web architecture and development tools, testing and implementation of scripts and programs for the production and delivery of Web content. Advanced principles and practices of systems and procedures analysis and design. Complex software Tools, text equipment and measurement techniques. A broad range of operations, services, concepts, terms and activities common to a comprehensive, state-of-the-art information systems program. Advanced principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials, recordkeeping, modern office procedures and equipment. Programming tools for Website servers and transaction and ancillary systems for Website support. Advanced principles and practices of business operations analysis, complex database design and administration, website management, and enterprise level information technology infrastructures. Ability to: Communicate clearly both orally and in writing. Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Research, design, implement and maintain various software technology solutions, including new technology. Communicate technical information to a wide variety of users. Interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and application systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. Experience: Minimum of seven (7) years of professional information technology experience 7+ years of experience in Salesforce, including Salesforce Service Cloud, Salesforce Experience Cloud, Salesforce Apex triggers and classes, Salesforce LWC components, API integration and Salesforce Configuration experience. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements None required. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.
Job Summary Mohave County Information Technology is currently recruiting for a Lead Software Developer in the Kingman, AZ location. Guides and mentors the development team. Tasks include setting the pace, path and standards for all programming activities within a project. Other responsibilities include working closely with the project manager and client services team to ensure that projects meet specific requirements, timelines and budgets. REPORTS TO Client Services Manager SUPERVISION EXERCISED None. Essential Job Functions Primary Developer of the County web-site(s) System Expert and Owner of the County web-site and associated systems and software. Serve as a technical advisor to management and aiding in the development of a technical perspective on requirements. Oversee the development team and guide developing the highest standards and technical requirements as well as coaching and mentoring teammates towards successful project delivery. Collaborate with other programmers, business analysts, and project owners to plan, design, develop, test, and maintain projects through successful completion. SECONDARY JOB FUNCTIONS Exercise regular and predictable attendance and punctuality in accordance with Mohave County Personnel Policies and Procedures. Minimum Qualifications Degree in Computer Science, Computer Engineering or related discipline. 7+ years working experience. Prior experience in a technical leadership position. SPECIAL JOB REQUIREMENT Must possess a valid driver’s license for operation of motor vehicles on Arizona roads at the start of employment and maintain said license while employed in this position. Knowledge, Skills & Abilities Knowledge of: Implementing full-stack development using client-based technologies like Typescript, HTML, JavaScript, CSS, SCSS, etc., with client frameworks and libraries such as React, Svelte, Bootstrap, Tailwind CSS, etc., in addition to server-side technologies like .Net and Node JS. Understanding and implementing ES5 and ES6 standards including web workers, Promises, Async/Await, Maps, modules, etc. Linting process of HTML, CSS, and JavaScript code. Limitations and standard support for different browsers (Chrome, Firefox, Edge, IE11). Developing Web Services using RESTful APIs and understanding cross-browser compatibility issues. Programming in C# using .Net technologies like WCF, WPF, LINQ, EF, and ASP.Net to create client and web-based applications. RDBMS (Microsoft, Oracle, PostgreSQL, etc.) used to create database models that will integrate with applications and services. NoSQL database like MongoDB, CouchDB, Cassandra, etc. to create a schema less database that will be integrate with applications and services. Integrating Docker tools to create, deploy and run applications within containers. Maintaining, configuration and deployment of source code to web and application servers using IIS, Nginx, Apache, JBoss, Tomcat, etc. Project Management methodologies like Waterfall and Agile (Scrum, Kanban) to successfully manage and deliver projects. Use of Visual Studio Professional and Visual Studio Code IDE to create solutions in a heterogeneous environment for client, web, and mobile platforms. Skill in: Developing responsive websites behaviors for an exceptional UX in desktop, tablet and mobile devices. Design technical solutions based on the customers’ business requirements in a well formatted document. Skilled in understanding of systems and integrating within a projects requirement. Designing a technical solution based on the business requirements and architecture of a system. Researching and documenting project designs including a comprehensive description of objectives, goals, functionality and details required to fulfill the client’s vision. Excellent in both oral and written communication, solid understanding of project lifecycle and the ability to communicate with both internal team members and external business stakeholders. Leading projects in a collaborative environment and mentoring team members. Strong debugging skills and creating testing scripts using automated testing tools like XUnit, Junit and other technologies. Skilled in debugging, performance profiling and optimization in finding ways to improve solutions in systems and processes. Experience in publishing and consuming RESTful API services with a security first methodology. Applying best practices of SQL using statements, views, stored procedures, functions, sequences, etc. Code reusability to avoid code re-write and duplications using best practices and patterns. Managing and upkeep of resources of web and application server releases, SSL Certificates, configuration and patches. Managing source code and revisions using Git revision system. Ability to: Provide architectural solutions and design to project teams for implementation. Excel in a fast-paced environment as part of a team or working independently. Engage subject matters experts, translate business goals and understanding business problems into actionable solutions as well as provide technical advice to stakeholders. Engage and committing in individual, team and organization goals. Organize and manage project using different project management methodologies to meet deadlines, goals and objectives. Provide reports, manuals and other documentation on a project’s status, operation and maintenance. Lead and manage development teams as well as mentor programmers to keep them challenged and focused, learn standards and methods for applying code compliance. Develop, build and maintain web, client and mobile application as well as package deployment of the project release throughout the different stages and iterations of the development process. Evaluate and maintain source code to ensure it meets the industry standards and best practices as well and responsible for coaching and aiding team members. Identify optimization opportunities and provide guidance and contribution to the implementation of the solutions. Generate prototypes through different variety of methods and choosing the appropriate one to use. Closing Date/Time: 4/23/2024 5:00 PM Arizona
Apr 10, 2024
Full Time
Job Summary Mohave County Information Technology is currently recruiting for a Lead Software Developer in the Kingman, AZ location. Guides and mentors the development team. Tasks include setting the pace, path and standards for all programming activities within a project. Other responsibilities include working closely with the project manager and client services team to ensure that projects meet specific requirements, timelines and budgets. REPORTS TO Client Services Manager SUPERVISION EXERCISED None. Essential Job Functions Primary Developer of the County web-site(s) System Expert and Owner of the County web-site and associated systems and software. Serve as a technical advisor to management and aiding in the development of a technical perspective on requirements. Oversee the development team and guide developing the highest standards and technical requirements as well as coaching and mentoring teammates towards successful project delivery. Collaborate with other programmers, business analysts, and project owners to plan, design, develop, test, and maintain projects through successful completion. SECONDARY JOB FUNCTIONS Exercise regular and predictable attendance and punctuality in accordance with Mohave County Personnel Policies and Procedures. Minimum Qualifications Degree in Computer Science, Computer Engineering or related discipline. 7+ years working experience. Prior experience in a technical leadership position. SPECIAL JOB REQUIREMENT Must possess a valid driver’s license for operation of motor vehicles on Arizona roads at the start of employment and maintain said license while employed in this position. Knowledge, Skills & Abilities Knowledge of: Implementing full-stack development using client-based technologies like Typescript, HTML, JavaScript, CSS, SCSS, etc., with client frameworks and libraries such as React, Svelte, Bootstrap, Tailwind CSS, etc., in addition to server-side technologies like .Net and Node JS. Understanding and implementing ES5 and ES6 standards including web workers, Promises, Async/Await, Maps, modules, etc. Linting process of HTML, CSS, and JavaScript code. Limitations and standard support for different browsers (Chrome, Firefox, Edge, IE11). Developing Web Services using RESTful APIs and understanding cross-browser compatibility issues. Programming in C# using .Net technologies like WCF, WPF, LINQ, EF, and ASP.Net to create client and web-based applications. RDBMS (Microsoft, Oracle, PostgreSQL, etc.) used to create database models that will integrate with applications and services. NoSQL database like MongoDB, CouchDB, Cassandra, etc. to create a schema less database that will be integrate with applications and services. Integrating Docker tools to create, deploy and run applications within containers. Maintaining, configuration and deployment of source code to web and application servers using IIS, Nginx, Apache, JBoss, Tomcat, etc. Project Management methodologies like Waterfall and Agile (Scrum, Kanban) to successfully manage and deliver projects. Use of Visual Studio Professional and Visual Studio Code IDE to create solutions in a heterogeneous environment for client, web, and mobile platforms. Skill in: Developing responsive websites behaviors for an exceptional UX in desktop, tablet and mobile devices. Design technical solutions based on the customers’ business requirements in a well formatted document. Skilled in understanding of systems and integrating within a projects requirement. Designing a technical solution based on the business requirements and architecture of a system. Researching and documenting project designs including a comprehensive description of objectives, goals, functionality and details required to fulfill the client’s vision. Excellent in both oral and written communication, solid understanding of project lifecycle and the ability to communicate with both internal team members and external business stakeholders. Leading projects in a collaborative environment and mentoring team members. Strong debugging skills and creating testing scripts using automated testing tools like XUnit, Junit and other technologies. Skilled in debugging, performance profiling and optimization in finding ways to improve solutions in systems and processes. Experience in publishing and consuming RESTful API services with a security first methodology. Applying best practices of SQL using statements, views, stored procedures, functions, sequences, etc. Code reusability to avoid code re-write and duplications using best practices and patterns. Managing and upkeep of resources of web and application server releases, SSL Certificates, configuration and patches. Managing source code and revisions using Git revision system. Ability to: Provide architectural solutions and design to project teams for implementation. Excel in a fast-paced environment as part of a team or working independently. Engage subject matters experts, translate business goals and understanding business problems into actionable solutions as well as provide technical advice to stakeholders. Engage and committing in individual, team and organization goals. Organize and manage project using different project management methodologies to meet deadlines, goals and objectives. Provide reports, manuals and other documentation on a project’s status, operation and maintenance. Lead and manage development teams as well as mentor programmers to keep them challenged and focused, learn standards and methods for applying code compliance. Develop, build and maintain web, client and mobile application as well as package deployment of the project release throughout the different stages and iterations of the development process. Evaluate and maintain source code to ensure it meets the industry standards and best practices as well and responsible for coaching and aiding team members. Identify optimization opportunities and provide guidance and contribution to the implementation of the solutions. Generate prototypes through different variety of methods and choosing the appropriate one to use. Closing Date/Time: 4/23/2024 5:00 PM Arizona