Cal State University (CSU) Fullerton
800 N State College Blvd, Fullerton, CA 92831, USA
Job Title Associate Director, Office of Student Conduct Classification Administrator I AutoReqId 537356 Department Student Conduct Sub-Division Student Engagement Salary Range Classification Range $3,938 - $11,703 per month (Hiring range depending on qualifications, not anticipated to exceed $6,400 - $7,800 per month) Appointment Type At-Will Time Base Full Time Work Schedule Monday - Friday, 8:00 AM - 5:00 PM Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled) About CSUF Standing on 241 acres in the heart of Southern California, the University was founded in 1957 and has grown into a population of over 40,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs. At California State University, Fullerton we strive for continual improvement of students, staff, faculty, and administrators through orientations, training programs, and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, the Arboretum and Botanical Garden at Cal State Fullerton, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program. Job Summary It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive university that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from various career disciplines that share the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish. About the Position: By approaching misconduct as an opportunity for holistic student development, the Office of Student Conduct fosters student learning, assists students in repairing harm caused from their actions, and facilitates opportunities for them to restore well-being within themselves, the campus community, and society. We seek an exceptional individual to join our team as the Associate Director, Office of Student Conduct (Administrator I). The ideal candidate in this role should have a positive attitude, an active, energetic mind, and a leadership style that is characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness. Reporting directly to the Director of Student Conduct, the Associate Director plays a pivotal role in the administration and execution of the student conduct process at California State University, Fullerton. Acting under the Director's guidance, the Associate Director is tasked with receiving and investigating reports of alleged breaches of the Student Conduct Code. They conduct thorough investigations, adjudicate cases, and make recommendations regarding outcomes. The role involves nuanced interpretation of CSU and university policies, along with local, state, and federal laws. Collaboration with various offices is integral, and the Associate Director may be involved in developing and delivering educational workshops and programs for students, faculty, and staff. Additionally, in the Director's absence, the Associate Director assumes the role of the campus Student Conduct Administrator. Supervising up to four Assistant Directors (SSP IV) and up to four Student Conduct Coordinators (SSP III or SSP II) is a key responsibility. The Associate Director also undertakes any other duties as assigned. Essential Qualifications Requires a Master’s degree and a minimum of five years of progressive experience as a student affairs administrator in higher education or an equivalent combination of education and experience. At least two years of experience investigating and adjudicating student conduct cases, including academic integrity and student organization misconduct, managing confidential information, and independently and efficiently managing a significant caseload and administrative responsibilities. An equivalent combination of education and experience may be considered. Thorough knowledge of the policies, procedures, practices, and laws that apply to student conduct administration. Demonstrated ability and skill in analyzing information effectively, reasoning logically, and exercising sound judgment to render decisions in a setting where precedents may not exist. Demonstrated interest and skill in resolving organizational and operating problems. Demonstrated awareness and understanding of diversity, equity, and inclusion issues in the University and greater community. Demonstrated skill and experience in establishing and maintaining effective and cooperative working relationships throughout the University community and beyond. Demonstrated ability to plan, coordinate and initiate actions necessary to implement administrative or group decisions or recommendations. Demonstrated ability to determine appropriate courses of action and proper techniques to utilize while engaged with individuals and groups in personal. Demonstrated ability to analyze and define complex organizational policy, or procedural problems; collect and evaluate data, draw valid conclusions, and project consequences of various alternative courses of action. Experience with current issues in the field of student conduct and the role of student conduct in a public university setting. Working knowledge of student development theory to design and implement developmentally appropriate programs. Demonstrated ability to manage challenging situations and people. Experience maintaining confidentiality of sensitive information and records. Understanding of developmentally appropriate practices in student conduct. Experience in developing workshops, values campaigns or educational programs. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position. Preferred Qualifications Master’s degree in a related field. Five years of experience investigating and adjudicating student conduct violations, organizational violations, and Title IX violations in a college or university setting. Demonstrated skill and experience in providing consultation and guidance to faculty and staff regarding student disciplinary concerns, including students of concern, at-risk students, re-entry assessment of students, and student withdrawals from the University. Training or Experience with conflict resolution or mediation. Experience working with students in crisis situations. Knowledge of CSU policies. Three years of supervisory experience in a professional setting. Demonstrated ability to carry out complex assignments without detailed instructions. Working knowledge of the basic principles, practices, and major trends in working with changing University populations. Experience in interpreting and explaining policies and laws (e.g. California Code of Regulations Title 5 Section 41301, EO 1096, EO 1097, EO 1098, FERPA, Clery, and University Policy Statements) to various constituents. Knowledge of and experience in the use of Maxient or other case management databases. Special Working Conditions Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator Additional Information California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment where students, staff, administrators, and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting Act and must comply with the requirement outlined in CSU Executive Order 1083, revised July 21, 2017. This position is designated as a Campus Security Authority (CSA) position under the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. CSAs are responsible for reporting allegations of Clery Act Crimes reported to them or that they witness. CSA training is required. Multiple positions may be hired from this recruitment based on the strength of the applicant pool. If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position. Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process. Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e., H1-B Visas). Advertised: Mar 21 2024 Pacific Daylight Time Applications close: Apr 04 2024 Pacific Daylight Time Closing Date/Time:
Mar 22, 2024
Job Title Associate Director, Office of Student Conduct Classification Administrator I AutoReqId 537356 Department Student Conduct Sub-Division Student Engagement Salary Range Classification Range $3,938 - $11,703 per month (Hiring range depending on qualifications, not anticipated to exceed $6,400 - $7,800 per month) Appointment Type At-Will Time Base Full Time Work Schedule Monday - Friday, 8:00 AM - 5:00 PM Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled) About CSUF Standing on 241 acres in the heart of Southern California, the University was founded in 1957 and has grown into a population of over 40,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs. At California State University, Fullerton we strive for continual improvement of students, staff, faculty, and administrators through orientations, training programs, and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, the Arboretum and Botanical Garden at Cal State Fullerton, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program. Job Summary It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive university that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from various career disciplines that share the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish. About the Position: By approaching misconduct as an opportunity for holistic student development, the Office of Student Conduct fosters student learning, assists students in repairing harm caused from their actions, and facilitates opportunities for them to restore well-being within themselves, the campus community, and society. We seek an exceptional individual to join our team as the Associate Director, Office of Student Conduct (Administrator I). The ideal candidate in this role should have a positive attitude, an active, energetic mind, and a leadership style that is characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness. Reporting directly to the Director of Student Conduct, the Associate Director plays a pivotal role in the administration and execution of the student conduct process at California State University, Fullerton. Acting under the Director's guidance, the Associate Director is tasked with receiving and investigating reports of alleged breaches of the Student Conduct Code. They conduct thorough investigations, adjudicate cases, and make recommendations regarding outcomes. The role involves nuanced interpretation of CSU and university policies, along with local, state, and federal laws. Collaboration with various offices is integral, and the Associate Director may be involved in developing and delivering educational workshops and programs for students, faculty, and staff. Additionally, in the Director's absence, the Associate Director assumes the role of the campus Student Conduct Administrator. Supervising up to four Assistant Directors (SSP IV) and up to four Student Conduct Coordinators (SSP III or SSP II) is a key responsibility. The Associate Director also undertakes any other duties as assigned. Essential Qualifications Requires a Master’s degree and a minimum of five years of progressive experience as a student affairs administrator in higher education or an equivalent combination of education and experience. At least two years of experience investigating and adjudicating student conduct cases, including academic integrity and student organization misconduct, managing confidential information, and independently and efficiently managing a significant caseload and administrative responsibilities. An equivalent combination of education and experience may be considered. Thorough knowledge of the policies, procedures, practices, and laws that apply to student conduct administration. Demonstrated ability and skill in analyzing information effectively, reasoning logically, and exercising sound judgment to render decisions in a setting where precedents may not exist. Demonstrated interest and skill in resolving organizational and operating problems. Demonstrated awareness and understanding of diversity, equity, and inclusion issues in the University and greater community. Demonstrated skill and experience in establishing and maintaining effective and cooperative working relationships throughout the University community and beyond. Demonstrated ability to plan, coordinate and initiate actions necessary to implement administrative or group decisions or recommendations. Demonstrated ability to determine appropriate courses of action and proper techniques to utilize while engaged with individuals and groups in personal. Demonstrated ability to analyze and define complex organizational policy, or procedural problems; collect and evaluate data, draw valid conclusions, and project consequences of various alternative courses of action. Experience with current issues in the field of student conduct and the role of student conduct in a public university setting. Working knowledge of student development theory to design and implement developmentally appropriate programs. Demonstrated ability to manage challenging situations and people. Experience maintaining confidentiality of sensitive information and records. Understanding of developmentally appropriate practices in student conduct. Experience in developing workshops, values campaigns or educational programs. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position. Preferred Qualifications Master’s degree in a related field. Five years of experience investigating and adjudicating student conduct violations, organizational violations, and Title IX violations in a college or university setting. Demonstrated skill and experience in providing consultation and guidance to faculty and staff regarding student disciplinary concerns, including students of concern, at-risk students, re-entry assessment of students, and student withdrawals from the University. Training or Experience with conflict resolution or mediation. Experience working with students in crisis situations. Knowledge of CSU policies. Three years of supervisory experience in a professional setting. Demonstrated ability to carry out complex assignments without detailed instructions. Working knowledge of the basic principles, practices, and major trends in working with changing University populations. Experience in interpreting and explaining policies and laws (e.g. California Code of Regulations Title 5 Section 41301, EO 1096, EO 1097, EO 1098, FERPA, Clery, and University Policy Statements) to various constituents. Knowledge of and experience in the use of Maxient or other case management databases. Special Working Conditions Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator Additional Information California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment where students, staff, administrators, and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting Act and must comply with the requirement outlined in CSU Executive Order 1083, revised July 21, 2017. This position is designated as a Campus Security Authority (CSA) position under the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. CSAs are responsible for reporting allegations of Clery Act Crimes reported to them or that they witness. CSA training is required. Multiple positions may be hired from this recruitment based on the strength of the applicant pool. If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position. Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process. Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e., H1-B Visas). Advertised: Mar 21 2024 Pacific Daylight Time Applications close: Apr 04 2024 Pacific Daylight Time Closing Date/Time:
Cal State University (CSU) Fullerton
800 N State College Blvd, Fullerton, CA 92831, USA
Job Title Executive Director, Graduate Programs and Non-Degree Programs Classification Administrator III AutoReqId 537328 Department Dean’s Office, College of Business and Economics Sub-Division College of Business and Economics Salary Range Classification Range $6,563 - $21,066 per month (Hiring range depending on qualifications, not anticipated to exceed $12,500 - $14,750 per month) Appointment Type At-Will Time Base Full Time Work Schedule Monday - Friday, 8:00 AM - 5:00 PM Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled) About CSUF Standing on 241 acres in the heart of Southern California, the University was founded in 1957 and has grown into a population of over 40,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs. At California State University, Fullerton we strive for continual improvement of students, staff, faculty, and administrators through orientations, training programs, and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, the Arboretum and Botanical Garden at Cal State Fullerton, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program. Job Summary It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive university that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from various career disciplines that share the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish. About the Position: The College of Business and Economics is committed to leading business education through the guiding principles of program quality, balancing theory, and practice, and expanding our outreach and visibility. We create positive change by leveraging the curiosity, entrepreneurial spirit, and diversity of our students. We inspire our students and other partners to transform the workforce through innovative, impactful instruction and research. We seek an exceptional individual to join our team as the Executive Director, Graduate Programs and Non-Degree Programs (Administrator III). The ideal candidate in this role should have a positive attitude, an active, energetic mind, and a leadership style that is characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness. The College of Business and Economics (CBE) strives to provide cutting-edge education to its students through innovative programs to help prepare them for the careers of the future. This requires someone who is tasked with leading innovative programs and practices at College of Business and Economics. Experience in implementing strategic initiatives in higher educational institutions. This individual should also demonstrate a collaborative and inclusive leadership style that is characterized by professionalism and highly ethical practices. The Executive Director, Graduate Programs and Non-Degree Programs (ED) is a senior level executive reporting to the Dean of the College of Business and Economics. The Executive Director is responsible for developing and implementing a college-wide strategy for graduate management education. This individual will also assist in the development of new programs (degree programs, certificate programs and Executive Education) that prepares students for a data driven digital world. This individual will assess existing programs and assist in strategic positioning of these programs for growth in the future. The Executive Director will serve as a key advisor for the Dean and the College of Business and Economics leadership team in identifying innovative solutions for business education. The Executive Director will also facilitate appropriate internal and external partnerships in support of these innovative practices. Other duties as assigned. Essential Qualifications Master’s degree from an accredited college or university in business or related discipline. A minimum of five years of increasing managerial responsibilities, preferably in a university environment. Strong understanding and experience in developing innovative academic programs. Excellent record of working with faculty and leading and managing staff/student teams. Ability to work with College of Business and Economics leadership and University leadership. Experience in developing strategic partnerships both internally and externally. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position. Preferred Qualifications Managing self-support programs. Strong financial management and budget skills. Collaborative leadership style. Special Working Conditions Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator Additional Information California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment where students, staff, administrators, and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. The scope of responsibilities for this position includes the making or participating in the making of decisions that may have a material financial benefit on the incumbent. Therefore, you will be required to file an initial “Conflict of Interest Form 700: Statement of Economic Interests” within thirty (30) days from date of hire and on an annual basis; and complete the CSU sponsored ethics on-line training within thirty (30) days of appointment, and at least once during each consecutive period of two calendar years following the appointment. The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting Act and must comply with the requirement outlined in CSU Executive Order 1083, revised July 21, 2017. This position is designated as a Campus Security Authority (CSA) position under the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. CSAs are responsible for reporting allegations of Clery Act Crimes reported to them or that they witness. CSA training is required. Multiple positions may be hired from this recruitment based on the strength of the applicant pool. If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position. Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process. Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e., H1-B Visas). Advertised: Mar 21 2024 Pacific Daylight Time Applications close: Apr 04 2024 Pacific Daylight Time Closing Date/Time:
Mar 22, 2024
Job Title Executive Director, Graduate Programs and Non-Degree Programs Classification Administrator III AutoReqId 537328 Department Dean’s Office, College of Business and Economics Sub-Division College of Business and Economics Salary Range Classification Range $6,563 - $21,066 per month (Hiring range depending on qualifications, not anticipated to exceed $12,500 - $14,750 per month) Appointment Type At-Will Time Base Full Time Work Schedule Monday - Friday, 8:00 AM - 5:00 PM Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled) About CSUF Standing on 241 acres in the heart of Southern California, the University was founded in 1957 and has grown into a population of over 40,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs. At California State University, Fullerton we strive for continual improvement of students, staff, faculty, and administrators through orientations, training programs, and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, the Arboretum and Botanical Garden at Cal State Fullerton, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program. Job Summary It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive university that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from various career disciplines that share the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish. About the Position: The College of Business and Economics is committed to leading business education through the guiding principles of program quality, balancing theory, and practice, and expanding our outreach and visibility. We create positive change by leveraging the curiosity, entrepreneurial spirit, and diversity of our students. We inspire our students and other partners to transform the workforce through innovative, impactful instruction and research. We seek an exceptional individual to join our team as the Executive Director, Graduate Programs and Non-Degree Programs (Administrator III). The ideal candidate in this role should have a positive attitude, an active, energetic mind, and a leadership style that is characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness. The College of Business and Economics (CBE) strives to provide cutting-edge education to its students through innovative programs to help prepare them for the careers of the future. This requires someone who is tasked with leading innovative programs and practices at College of Business and Economics. Experience in implementing strategic initiatives in higher educational institutions. This individual should also demonstrate a collaborative and inclusive leadership style that is characterized by professionalism and highly ethical practices. The Executive Director, Graduate Programs and Non-Degree Programs (ED) is a senior level executive reporting to the Dean of the College of Business and Economics. The Executive Director is responsible for developing and implementing a college-wide strategy for graduate management education. This individual will also assist in the development of new programs (degree programs, certificate programs and Executive Education) that prepares students for a data driven digital world. This individual will assess existing programs and assist in strategic positioning of these programs for growth in the future. The Executive Director will serve as a key advisor for the Dean and the College of Business and Economics leadership team in identifying innovative solutions for business education. The Executive Director will also facilitate appropriate internal and external partnerships in support of these innovative practices. Other duties as assigned. Essential Qualifications Master’s degree from an accredited college or university in business or related discipline. A minimum of five years of increasing managerial responsibilities, preferably in a university environment. Strong understanding and experience in developing innovative academic programs. Excellent record of working with faculty and leading and managing staff/student teams. Ability to work with College of Business and Economics leadership and University leadership. Experience in developing strategic partnerships both internally and externally. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position. Preferred Qualifications Managing self-support programs. Strong financial management and budget skills. Collaborative leadership style. Special Working Conditions Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator Additional Information California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment where students, staff, administrators, and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. The scope of responsibilities for this position includes the making or participating in the making of decisions that may have a material financial benefit on the incumbent. Therefore, you will be required to file an initial “Conflict of Interest Form 700: Statement of Economic Interests” within thirty (30) days from date of hire and on an annual basis; and complete the CSU sponsored ethics on-line training within thirty (30) days of appointment, and at least once during each consecutive period of two calendar years following the appointment. The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting Act and must comply with the requirement outlined in CSU Executive Order 1083, revised July 21, 2017. This position is designated as a Campus Security Authority (CSA) position under the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. CSAs are responsible for reporting allegations of Clery Act Crimes reported to them or that they witness. CSA training is required. Multiple positions may be hired from this recruitment based on the strength of the applicant pool. If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position. Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process. Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e., H1-B Visas). Advertised: Mar 21 2024 Pacific Daylight Time Applications close: Apr 04 2024 Pacific Daylight Time Closing Date/Time:
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Assistant Director & Compliance Officer Administrator Level This position is an MPP I in the California State University Management Personnel Plan (MPP), reporting to the Director of Financial Aid . SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Office of Student Financial Aid Appointment Type At Will Time Base Full time (FTE 1.0) Work Schedule Monday-Friday 8:00 am-5:00 pm Anticipated Hiring Range $6,509.00 - $7,134.00 Per Month ($78,108.00 - $85,608.00 Annually) Salary is commensurate with experience. Position Summary Reporting directly to the Director of the Office of Student Financial Aid (OSFA), the Assistant Director and Compliance Officer collaborates with the Director and lead staff in OSFA to plan, develop, implement, organize, and oversee all technical aspects of the student financial aid and scholarships processes. The Assistant Director will work collaboratively to use existing technological systems to develop and implement policies and procedures that optimize the efficiency of the staff members within the OSFA. The Assistant Director serves as the expert in all aspects of the United States Department of Education (USDE) networks, regulations, compliance, technical operations, and procedures and is designated as Primary Destination Point Administrator with the federal systems. As part of the Division of Enrollment Management and Student Affairs, the Assistant Director will establish positive working relationships to ensure a smooth flow of information, as well as student data, between the OSFA and other areas within the Division. Position Information Expert Direction & Oversight for Business Operations Responsible for the expert direction, problem-solving, troubleshooting of issues, and design specifications for internal systems. Stay up to date on latest updates from the California Student Aid Commission (CSCAC) and help ensure that all State programs are being run and managed in compliance with CSAC policy. Work closely with the State Financial Aid team to be sure State aid is being processed and disbursed to students in a timely manner. Provide oversight for the OSFA business operations, including all electronic interfaces between these networks and the PeopleSoft/Campus Solutions Financial Aid module. Serve as the unit expert on USDE networks: regulations, compliance, technical, operational, and procedures; serve as the Primary Destination Point Administrator for federal systems. Coordinate training for Financial Aid, Fiscal Affairs, Enrollment Management, Student Affairs, and Information Technology Services support staff in the use of federal systems as necessary. Federal Student Aid Compliance Officer Responsible for administering the Federal Pell Grant, Federal Direct Loan, and Federal TEACH Programs in a manner that is compliant with federal student aid regulations. Coordinate all aspects of federal loan and grant programs, including eligibility determination, originating and reporting of awards and disbursements; and reconciliation of annual payments for over $120M to students enrolled at San Francisco State University. Ensure that at all times Federal programs are properly reconciled throughout the year and for previous award periods. Serve as the Compliance Officer responsible for reviewing all compliance requirements for Federal, State, California State University (CSU) and University regulations affecting financial aid. Collaborate with the OSFA leadership team to ensure that OSFA business operations comply with federal regulations and systems of controls specified on written office procedures are reflected in business operations. Supervise the work performed by student service professionals assigned to all student aid programs. Student Service Provision Provide direct service and information to students and parents, including counseling around Federal, State, and University financial aid policies and procedures in-person, online, or using social media. Review student and parent documents with financial aid applications to determine eligibility for financial aid; award financial aid to qualified students. Help to prepare and present information to students and families at various on and off-campus events. Review student/parent appeals and administer professional judgment on a case-by-case basis. Collaborate with leadership teams in other units on campus to ensure that fiscal integrity and compliance with regulation are maintained. Coordinate Strategic Enrollment Management Planning Develop automated solutions that are strategic and ensure the mission and goals of the OSFA and University are achieved. Collaborate with administrators and designated staff members in the Division of Enrollment Management and Student Affair to ensure a smooth flow of information regarding services for new and continuing students at SF State. Collaborate with leadership teams in other units on campus to ensure that fiscal integrity and compliance with regulations are maintained. 5% - Other duties as assigned At All Times • Demonstrate behaviors that are in line with the User-Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D) • Demonstrate safe work practices for oneself, others, and the office environment. Minimum Qualifications Management Skills: Possesses enthusiasm and ideas for managing staff that will result in a team that is cohesive, professional, and committed to providing consistent and high-quality service. Experience evaluating and coaching staff in ways that build employee skills and productivity. Knowledge of strategic budgeting principles. Technical Skills: Possesses excellent analytical and technical skills. Ability to effectively use these skills when communicating with the various on and off-campus programs. Financial Aid Experience Possesses at least 5 (?) years of Financial Aid or equivalent Higher Education experience. Education Bachelor’s degree in counseling, education, management, public administration, or a related degree. Preferred Qualifications Candidates with a Master’s degree or currently seeking a Master’s degree are preferred. Five years of progressively responsible professional/managerial student services experience in a university setting which includes mentoring or advising students, analysis, and resolution of complex student services issues, and organizing staff to accomplish unit objectives. Knowledge of local, State, and Federal laws and regulations that impact students and the University. Report writing experience is also highly desired. Experience in higher education setting. Experience providing excellent customer service. Experience assisting and advocating for students and parents, helping them navigate through the Financial Aid processes. Demonstrated experience working in student services. Excellent writing, oral communication, interviewing, and counseling skills. Detail oriented. Ability to learn and interpret regulations and policies. Ability to work in a highly automated environment. Experience with Financial Aid programs. Familiarity with Oracle Campus Solutions (CS), United States Department of Education electronic access: National Student Loan Data System (NSLDS) and Common Origination & Disbursement System (COD) websites. Core Competencies - embody the following competencies: Bias toward collaboration and teamwork. Effective oral, written, and nonverbal communication skills. Customer/Client Focus with an emphasis on problem-solving and resolution. Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. Diversity and inclusion. Environmental/Physical/Special Repetitive wrist/finger motions with the use of a computer. Computer usage for extended periods of time. Sustained computer use. Must be able to work in a customer services environment and travel off-campus to facilitate and/or attend workshops or events. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m. and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline, and/or any other component of this position is subject to change or cancellation at any time. Advertised: Oct 05 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title Assistant Director & Compliance Officer Administrator Level This position is an MPP I in the California State University Management Personnel Plan (MPP), reporting to the Director of Financial Aid . SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Office of Student Financial Aid Appointment Type At Will Time Base Full time (FTE 1.0) Work Schedule Monday-Friday 8:00 am-5:00 pm Anticipated Hiring Range $6,509.00 - $7,134.00 Per Month ($78,108.00 - $85,608.00 Annually) Salary is commensurate with experience. Position Summary Reporting directly to the Director of the Office of Student Financial Aid (OSFA), the Assistant Director and Compliance Officer collaborates with the Director and lead staff in OSFA to plan, develop, implement, organize, and oversee all technical aspects of the student financial aid and scholarships processes. The Assistant Director will work collaboratively to use existing technological systems to develop and implement policies and procedures that optimize the efficiency of the staff members within the OSFA. The Assistant Director serves as the expert in all aspects of the United States Department of Education (USDE) networks, regulations, compliance, technical operations, and procedures and is designated as Primary Destination Point Administrator with the federal systems. As part of the Division of Enrollment Management and Student Affairs, the Assistant Director will establish positive working relationships to ensure a smooth flow of information, as well as student data, between the OSFA and other areas within the Division. Position Information Expert Direction & Oversight for Business Operations Responsible for the expert direction, problem-solving, troubleshooting of issues, and design specifications for internal systems. Stay up to date on latest updates from the California Student Aid Commission (CSCAC) and help ensure that all State programs are being run and managed in compliance with CSAC policy. Work closely with the State Financial Aid team to be sure State aid is being processed and disbursed to students in a timely manner. Provide oversight for the OSFA business operations, including all electronic interfaces between these networks and the PeopleSoft/Campus Solutions Financial Aid module. Serve as the unit expert on USDE networks: regulations, compliance, technical, operational, and procedures; serve as the Primary Destination Point Administrator for federal systems. Coordinate training for Financial Aid, Fiscal Affairs, Enrollment Management, Student Affairs, and Information Technology Services support staff in the use of federal systems as necessary. Federal Student Aid Compliance Officer Responsible for administering the Federal Pell Grant, Federal Direct Loan, and Federal TEACH Programs in a manner that is compliant with federal student aid regulations. Coordinate all aspects of federal loan and grant programs, including eligibility determination, originating and reporting of awards and disbursements; and reconciliation of annual payments for over $120M to students enrolled at San Francisco State University. Ensure that at all times Federal programs are properly reconciled throughout the year and for previous award periods. Serve as the Compliance Officer responsible for reviewing all compliance requirements for Federal, State, California State University (CSU) and University regulations affecting financial aid. Collaborate with the OSFA leadership team to ensure that OSFA business operations comply with federal regulations and systems of controls specified on written office procedures are reflected in business operations. Supervise the work performed by student service professionals assigned to all student aid programs. Student Service Provision Provide direct service and information to students and parents, including counseling around Federal, State, and University financial aid policies and procedures in-person, online, or using social media. Review student and parent documents with financial aid applications to determine eligibility for financial aid; award financial aid to qualified students. Help to prepare and present information to students and families at various on and off-campus events. Review student/parent appeals and administer professional judgment on a case-by-case basis. Collaborate with leadership teams in other units on campus to ensure that fiscal integrity and compliance with regulation are maintained. Coordinate Strategic Enrollment Management Planning Develop automated solutions that are strategic and ensure the mission and goals of the OSFA and University are achieved. Collaborate with administrators and designated staff members in the Division of Enrollment Management and Student Affair to ensure a smooth flow of information regarding services for new and continuing students at SF State. Collaborate with leadership teams in other units on campus to ensure that fiscal integrity and compliance with regulations are maintained. 5% - Other duties as assigned At All Times • Demonstrate behaviors that are in line with the User-Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D) • Demonstrate safe work practices for oneself, others, and the office environment. Minimum Qualifications Management Skills: Possesses enthusiasm and ideas for managing staff that will result in a team that is cohesive, professional, and committed to providing consistent and high-quality service. Experience evaluating and coaching staff in ways that build employee skills and productivity. Knowledge of strategic budgeting principles. Technical Skills: Possesses excellent analytical and technical skills. Ability to effectively use these skills when communicating with the various on and off-campus programs. Financial Aid Experience Possesses at least 5 (?) years of Financial Aid or equivalent Higher Education experience. Education Bachelor’s degree in counseling, education, management, public administration, or a related degree. Preferred Qualifications Candidates with a Master’s degree or currently seeking a Master’s degree are preferred. Five years of progressively responsible professional/managerial student services experience in a university setting which includes mentoring or advising students, analysis, and resolution of complex student services issues, and organizing staff to accomplish unit objectives. Knowledge of local, State, and Federal laws and regulations that impact students and the University. Report writing experience is also highly desired. Experience in higher education setting. Experience providing excellent customer service. Experience assisting and advocating for students and parents, helping them navigate through the Financial Aid processes. Demonstrated experience working in student services. Excellent writing, oral communication, interviewing, and counseling skills. Detail oriented. Ability to learn and interpret regulations and policies. Ability to work in a highly automated environment. Experience with Financial Aid programs. Familiarity with Oracle Campus Solutions (CS), United States Department of Education electronic access: National Student Loan Data System (NSLDS) and Common Origination & Disbursement System (COD) websites. Core Competencies - embody the following competencies: Bias toward collaboration and teamwork. Effective oral, written, and nonverbal communication skills. Customer/Client Focus with an emphasis on problem-solving and resolution. Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. Diversity and inclusion. Environmental/Physical/Special Repetitive wrist/finger motions with the use of a computer. Computer usage for extended periods of time. Sustained computer use. Must be able to work in a customer services environment and travel off-campus to facilitate and/or attend workshops or events. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m. and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline, and/or any other component of this position is subject to change or cancellation at any time. Advertised: Oct 05 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title College Corps Coordinator SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Office of Research and Sponsored Programs/ICCE Appointment Type Temporary. The Position will end on or before June 30, 2025. Permanent status cannot be earned in this position. This temporary position can be concluded prior to the stated temporary appointment end date, normally with a two-week notice period. Continuation of this temporary appointment is contingent upon performance evaluation and grant funding. The possible grant funding extension is up to June 30, 2026. Time Base Full-Time Work Schedule Monday through Friday; from 8:00 am to 5:00 pm Anticipated Hiring Range $5,167.00 per month ($62,004.00 annually) Salary is commensurate with experience. Position Summary Under the direction of the ICCE Executive Director, the program coordinator will be responsible for a cohort of participating fellows and coordinate all student program activities, including but not limited to: promoting the initiative, recruiting students, overseeing processes, training and supporting student fellows, communicating with partner organizations, placing students in community service fellowships, tracking data, maintaining records, and collaborating across the university. The Program Coordinator ensures grant goals and requirements are met regarding the student experience, community partner engagement, and campus participation. Position Information Program Coordination, including but not limited to: Responsible for a cohort team of assigned fellow students and be responsible for the following Data collection for California Volunteers and AmeriCorps reports through their online systems, such as eGrants (AmeriCorps) and America Learns to ensure completion of California Volunteers and AmeriCorps project requirements. Student compensation (includes review, track, approve, and reconcile student timesheets and payable time, and the implementation of monthly living allowance payment processes). Co-lead bi-weekly “Team CIRCLES” training modules that provide opportunities for fellows to reflect on what’s working, strategize challenges, and to participate in training to help them in their service to succeed. Additionally, guide their progress and cohort group projects. Coordination of associated travel (air, hotel, ground transportation, meals, etc.) for assigned college corps members. Prepare and process in a timely fashion all travel related advances and expense reimbursements after verifying charges, budget, and traveler eligibility. Consult with campus administration to resolve special circumstances related to international travel Student and Community Engagement Recruit, enroll, orient, train, supervise, support, and assess all SF State Corps student Fellows, includes marketing, applicant review and placement matching, and HR/Payroll requirements. Monitor and support students through active and on-going communications and meetings. Lead and collaboratively implement training modules for program for assigned Fellow cohort and participating community organizations. Responsible for coordination and implementation of events and initiatives to provide additional opportunities for fellow to engage, including but not limited Service Days. Prepare and coordinate ICCE student engagement lead fellows to facilitate these on and off campus events/activities. Host Site Community Partner Engagement Maintain active communication with community partners during both planning and implementation phases. Monitor community fellowship placements through regular communications and site visits with community-based partner organizations throughout the Bay Area. Track partner impact to meet program goals. Campus and Outreach Conduct presentations and relevant workshops to the campus community and off-campus events, where needed. Work within ICCE and with all ICCE staff to plan for and integrate the College Corps program within ICCE, including working with ICCE staff to ensure ICCE communications and media (such as web and social media), represent the fellowship program, and that the fellowship program is branded correctly for representing both ICCE and grant funders. Conduct outreach promotion of College Corps and communication materials. Work includes both prints, online, and presentations. Maintain the College Corps program webpage, including brand image and consistency and accessibility compliance. Represent the program at community events. Other duties as assigned Minimum Qualifications General knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Working knowledge of and ability to apply standard theories, principles, practices, and techniques applicable to the program and/or administrative specialty to develop conclusions and make recommendations. Working knowledge of general practices, programs, and/or administrative specialties. Basic knowledge of and ability to apply fundamental concepts. Working knowledge of budget policies and procedures. Ability to learn, interpret, and apply a wide variety of policies and procedures relating to and impacting the applicable program, organizational unit, and/or administrative specialty. Knowledge of basic methods and procedures for research and statistical analysis and the ability to apply them. Ability to analyze data and make accurate projections using business mathematics and basic statistical techniques. Ability to organize and plan work and projects including handling multiple priorities. Ability to make independent decisions and exercise sound judgment. Ability to compile, write, and present reports related to program or administrative specialty. Demonstrated ability to establish and maintain effective working relationships within and outside the work group and serve as a liaison for the organizational unit. Preferred Qualifications Bachelor's degree and/or equivalent training and administrative work experience involving the support of administrative policies, procedures, practices, or programs. Demonstrated experience working in community engagement or community service programs and working in higher education. Demonstrated experience with support of coordinating programs, services, or departments. Environmental/Physical/Special Must be able to move boxes of paper, office supplies, and sidewalk sign A-Frame message boards, and outreach materials weighing up to 30 pounds. Must be able to bend, lift, move around tables and chairs for ICCE sponsored events. Occasional weekend and/or evening work will be required to provide outreach services and program-related events to on and off-campus communities. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Mar 28 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 29, 2024
Working Title College Corps Coordinator SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Office of Research and Sponsored Programs/ICCE Appointment Type Temporary. The Position will end on or before June 30, 2025. Permanent status cannot be earned in this position. This temporary position can be concluded prior to the stated temporary appointment end date, normally with a two-week notice period. Continuation of this temporary appointment is contingent upon performance evaluation and grant funding. The possible grant funding extension is up to June 30, 2026. Time Base Full-Time Work Schedule Monday through Friday; from 8:00 am to 5:00 pm Anticipated Hiring Range $5,167.00 per month ($62,004.00 annually) Salary is commensurate with experience. Position Summary Under the direction of the ICCE Executive Director, the program coordinator will be responsible for a cohort of participating fellows and coordinate all student program activities, including but not limited to: promoting the initiative, recruiting students, overseeing processes, training and supporting student fellows, communicating with partner organizations, placing students in community service fellowships, tracking data, maintaining records, and collaborating across the university. The Program Coordinator ensures grant goals and requirements are met regarding the student experience, community partner engagement, and campus participation. Position Information Program Coordination, including but not limited to: Responsible for a cohort team of assigned fellow students and be responsible for the following Data collection for California Volunteers and AmeriCorps reports through their online systems, such as eGrants (AmeriCorps) and America Learns to ensure completion of California Volunteers and AmeriCorps project requirements. Student compensation (includes review, track, approve, and reconcile student timesheets and payable time, and the implementation of monthly living allowance payment processes). Co-lead bi-weekly “Team CIRCLES” training modules that provide opportunities for fellows to reflect on what’s working, strategize challenges, and to participate in training to help them in their service to succeed. Additionally, guide their progress and cohort group projects. Coordination of associated travel (air, hotel, ground transportation, meals, etc.) for assigned college corps members. Prepare and process in a timely fashion all travel related advances and expense reimbursements after verifying charges, budget, and traveler eligibility. Consult with campus administration to resolve special circumstances related to international travel Student and Community Engagement Recruit, enroll, orient, train, supervise, support, and assess all SF State Corps student Fellows, includes marketing, applicant review and placement matching, and HR/Payroll requirements. Monitor and support students through active and on-going communications and meetings. Lead and collaboratively implement training modules for program for assigned Fellow cohort and participating community organizations. Responsible for coordination and implementation of events and initiatives to provide additional opportunities for fellow to engage, including but not limited Service Days. Prepare and coordinate ICCE student engagement lead fellows to facilitate these on and off campus events/activities. Host Site Community Partner Engagement Maintain active communication with community partners during both planning and implementation phases. Monitor community fellowship placements through regular communications and site visits with community-based partner organizations throughout the Bay Area. Track partner impact to meet program goals. Campus and Outreach Conduct presentations and relevant workshops to the campus community and off-campus events, where needed. Work within ICCE and with all ICCE staff to plan for and integrate the College Corps program within ICCE, including working with ICCE staff to ensure ICCE communications and media (such as web and social media), represent the fellowship program, and that the fellowship program is branded correctly for representing both ICCE and grant funders. Conduct outreach promotion of College Corps and communication materials. Work includes both prints, online, and presentations. Maintain the College Corps program webpage, including brand image and consistency and accessibility compliance. Represent the program at community events. Other duties as assigned Minimum Qualifications General knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Working knowledge of and ability to apply standard theories, principles, practices, and techniques applicable to the program and/or administrative specialty to develop conclusions and make recommendations. Working knowledge of general practices, programs, and/or administrative specialties. Basic knowledge of and ability to apply fundamental concepts. Working knowledge of budget policies and procedures. Ability to learn, interpret, and apply a wide variety of policies and procedures relating to and impacting the applicable program, organizational unit, and/or administrative specialty. Knowledge of basic methods and procedures for research and statistical analysis and the ability to apply them. Ability to analyze data and make accurate projections using business mathematics and basic statistical techniques. Ability to organize and plan work and projects including handling multiple priorities. Ability to make independent decisions and exercise sound judgment. Ability to compile, write, and present reports related to program or administrative specialty. Demonstrated ability to establish and maintain effective working relationships within and outside the work group and serve as a liaison for the organizational unit. Preferred Qualifications Bachelor's degree and/or equivalent training and administrative work experience involving the support of administrative policies, procedures, practices, or programs. Demonstrated experience working in community engagement or community service programs and working in higher education. Demonstrated experience with support of coordinating programs, services, or departments. Environmental/Physical/Special Must be able to move boxes of paper, office supplies, and sidewalk sign A-Frame message boards, and outreach materials weighing up to 30 pounds. Must be able to bend, lift, move around tables and chairs for ICCE sponsored events. Occasional weekend and/or evening work will be required to provide outreach services and program-related events to on and off-campus communities. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Mar 28 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Los Angeles Metro
Los Angeles, California, United States
Basic Function Oversees, manages, and executes plans, policies, and frameworks for projects for an executive unit that may have broad organization-wide impact; coordinates and oversees the work of assigned staff on related projects or assignments. Metro's Office of Strategic Innovation (OSI) is seeking a Senior Director, Special Projects (Innovation) to help lead OSI's Partnerships Team. The Senior Director will lead and manage OSI Partnership efforts and will oversee the development and implementation of project development support tools including the Unsolicited Proposals Policy, Visionary Seed Fund, and other transportation innovation demonstration and research projects. The Senior Director will work closely with the Olympics and Major Events team to leverage partnerships with public and private sector partners that test and deploy strategies that deliver enhanced mobility solutions and customer experience. In addition, the Senior Director is expected to develop relationships with subject matter experts across LA Metro ensuring that partnership opportunities reflect the current needs of the agency. Example Of Duties Directs the evaluation, development, and implementation of multiple projects that may have major financial or operational impact to the department or Metro Oversees, manages, and executes project or program delivery strategies Manages staff execution of key workstreams and tasks Scopes and oversees consultant support workstreams Directs cross-functional development teams to address departmental issues Works cross functionally with other departments to understand needs and strategic direction and ensure that department is aligned to meet client′s support requirements utilizing existing processes and tools and identifying areas for new solution development Directs the development of business plans, objectives, initiatives, policies, and strategies for department or program Evaluates issues that have an impact on department and/or Metro and facilitates executive decision making Directs coordination of process and systems analysis, and oversees the development and recommendation of solutions, enhancements, testing, and implementation activities for assigned projects Develops recommendations for policy and administrative procedural changes that contribute toward continuous improvement and streamlining efforts Develops short- and long-range plans; establishes priorities and goals/objectives for functional department Develops, studies, and reports to evaluate productivity of functional areas and eliminate impediments to peak performance Directs the preparation of capital project budgets, monitors and controls expenditures, initiates procurements, and approves payment of invoices Develops financial and administrative studies and reports Directs and participates in the preparation of Requests for Proposals (RFPs); participates in proposal evaluation, vendor/consultant selection, and contract negotiation processes; monitors progress of consultants, develops and manages consulting budgets, and recommends payment for services Presents monthly status briefing to executive management and compiles monthly published reports for financial staff, FTA (Federal Transit Administration), and Metro′s executive office, as required Represents department to the public and press Supervises, coordinates, oversees, trains, mentors, and motivates assigned employees Communicates and implements safety rules, policies, and procedures in support of the agency's safety vision and goals; maintains accountability for the safety performance of all assigned employees Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out May be required to perform other related job duties Requirements For Employment A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a two-for-one year basis. A typical combination includes: Education Bachelor's Degree in Business, Public Administration, Urban Planning, or a related field; Master's Degree in a related field preferred Experience Five years of management-level experience overseeing capital and/or other project management functions Certifications/Licenses A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions Preferred Qualifications Preferred Qualifications (PQ's) are used to identify relevant knowledge, skills, and abilities (KSA's) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQ's will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQ's will not automatically be selected. Experience leading, advising and overseeing staff to achieve project and organizational goals Experience managing complex projects, integrating interdisciplinary teams, and developing and implementing work plans and budgets Experience designing, implementing, and developing innovative solutions and pilot projects to improve public transportation or other public services Experience establishing and managing external partnerships with public, private, non-profit and/or research partners Experience implementing strategic planning and organizational change management Knowledge: Theories, principles, practices, and tools of project management and development Transportation planning, engineering, construction, and operations Applicable federal, state, and local laws, rules, and regulations governing policies, trends, strategies, and developments for areas such as project management, the transportation industry, environmental impact Public and transportation project finance and funding Capital budget development and administration Public procurement policies and procedures New and emerging technology and innovation practices Modern management theory Applicable business software applications Skills: Program/project management and development Managing projects from inception to culmination Determining strategies to achieve goals Critical thinking and synthesis of ideas and concepts Policy research, analysis, and development Building consensus and support around new concepts and innovations Coordinating, facilitating, and motivating internal and external clients to make sound business decisions Developing and implementing policies, procedures and strategies Analyzing situations, identifying problems, recommending solutions, and evaluating outcomes Exercising sound judgment and creativity in making decisions and solving complex problems Communicating effectively orally and in writing Preparing comprehensive written correspondence, analyses, recommendations, and public reports Providing oral and written presentations and briefings for senior decision makers Interacting professionally with various levels of employees and outside representatives Abilities: Develop new concepts and ideas to improve program/project performance that adhere to Metro policy and applicable rules, laws, and regulations Analyze project information to develop and implement recommendations Quickly obtain, analyze, and synthesize information Write and speak concisely and persuasively Establish and maintain cooperative work relationships Manage multiple stakeholders at various levels of seniority from a range of disciplines Understand, interpret, and apply laws, rules, regulations, policies, procedures, contracts, budgets, and labor/management agreements Plan financial and resource needs Read, write, speak, and understand English Selection Procedure Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities. Application Procedure To apply, visit Metro's website at www.metro.net and complete an online Employment Application. Computers are available to complete online Employment Applications at the following Metro location: METRO Headquarters, Employment Office One Gateway Plaza Los Angeles, CA 90012 Telephone: (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro. All completed online Employment Applications must be received by 5:00 p.m. on the closing date. TW *Open to the public and all Metro employeesThis job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties. Closing Date/Time: 16-APR-24
Mar 19, 2024
Full Time
Basic Function Oversees, manages, and executes plans, policies, and frameworks for projects for an executive unit that may have broad organization-wide impact; coordinates and oversees the work of assigned staff on related projects or assignments. Metro's Office of Strategic Innovation (OSI) is seeking a Senior Director, Special Projects (Innovation) to help lead OSI's Partnerships Team. The Senior Director will lead and manage OSI Partnership efforts and will oversee the development and implementation of project development support tools including the Unsolicited Proposals Policy, Visionary Seed Fund, and other transportation innovation demonstration and research projects. The Senior Director will work closely with the Olympics and Major Events team to leverage partnerships with public and private sector partners that test and deploy strategies that deliver enhanced mobility solutions and customer experience. In addition, the Senior Director is expected to develop relationships with subject matter experts across LA Metro ensuring that partnership opportunities reflect the current needs of the agency. Example Of Duties Directs the evaluation, development, and implementation of multiple projects that may have major financial or operational impact to the department or Metro Oversees, manages, and executes project or program delivery strategies Manages staff execution of key workstreams and tasks Scopes and oversees consultant support workstreams Directs cross-functional development teams to address departmental issues Works cross functionally with other departments to understand needs and strategic direction and ensure that department is aligned to meet client′s support requirements utilizing existing processes and tools and identifying areas for new solution development Directs the development of business plans, objectives, initiatives, policies, and strategies for department or program Evaluates issues that have an impact on department and/or Metro and facilitates executive decision making Directs coordination of process and systems analysis, and oversees the development and recommendation of solutions, enhancements, testing, and implementation activities for assigned projects Develops recommendations for policy and administrative procedural changes that contribute toward continuous improvement and streamlining efforts Develops short- and long-range plans; establishes priorities and goals/objectives for functional department Develops, studies, and reports to evaluate productivity of functional areas and eliminate impediments to peak performance Directs the preparation of capital project budgets, monitors and controls expenditures, initiates procurements, and approves payment of invoices Develops financial and administrative studies and reports Directs and participates in the preparation of Requests for Proposals (RFPs); participates in proposal evaluation, vendor/consultant selection, and contract negotiation processes; monitors progress of consultants, develops and manages consulting budgets, and recommends payment for services Presents monthly status briefing to executive management and compiles monthly published reports for financial staff, FTA (Federal Transit Administration), and Metro′s executive office, as required Represents department to the public and press Supervises, coordinates, oversees, trains, mentors, and motivates assigned employees Communicates and implements safety rules, policies, and procedures in support of the agency's safety vision and goals; maintains accountability for the safety performance of all assigned employees Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out May be required to perform other related job duties Requirements For Employment A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a two-for-one year basis. A typical combination includes: Education Bachelor's Degree in Business, Public Administration, Urban Planning, or a related field; Master's Degree in a related field preferred Experience Five years of management-level experience overseeing capital and/or other project management functions Certifications/Licenses A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions Preferred Qualifications Preferred Qualifications (PQ's) are used to identify relevant knowledge, skills, and abilities (KSA's) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQ's will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQ's will not automatically be selected. Experience leading, advising and overseeing staff to achieve project and organizational goals Experience managing complex projects, integrating interdisciplinary teams, and developing and implementing work plans and budgets Experience designing, implementing, and developing innovative solutions and pilot projects to improve public transportation or other public services Experience establishing and managing external partnerships with public, private, non-profit and/or research partners Experience implementing strategic planning and organizational change management Knowledge: Theories, principles, practices, and tools of project management and development Transportation planning, engineering, construction, and operations Applicable federal, state, and local laws, rules, and regulations governing policies, trends, strategies, and developments for areas such as project management, the transportation industry, environmental impact Public and transportation project finance and funding Capital budget development and administration Public procurement policies and procedures New and emerging technology and innovation practices Modern management theory Applicable business software applications Skills: Program/project management and development Managing projects from inception to culmination Determining strategies to achieve goals Critical thinking and synthesis of ideas and concepts Policy research, analysis, and development Building consensus and support around new concepts and innovations Coordinating, facilitating, and motivating internal and external clients to make sound business decisions Developing and implementing policies, procedures and strategies Analyzing situations, identifying problems, recommending solutions, and evaluating outcomes Exercising sound judgment and creativity in making decisions and solving complex problems Communicating effectively orally and in writing Preparing comprehensive written correspondence, analyses, recommendations, and public reports Providing oral and written presentations and briefings for senior decision makers Interacting professionally with various levels of employees and outside representatives Abilities: Develop new concepts and ideas to improve program/project performance that adhere to Metro policy and applicable rules, laws, and regulations Analyze project information to develop and implement recommendations Quickly obtain, analyze, and synthesize information Write and speak concisely and persuasively Establish and maintain cooperative work relationships Manage multiple stakeholders at various levels of seniority from a range of disciplines Understand, interpret, and apply laws, rules, regulations, policies, procedures, contracts, budgets, and labor/management agreements Plan financial and resource needs Read, write, speak, and understand English Selection Procedure Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities. Application Procedure To apply, visit Metro's website at www.metro.net and complete an online Employment Application. Computers are available to complete online Employment Applications at the following Metro location: METRO Headquarters, Employment Office One Gateway Plaza Los Angeles, CA 90012 Telephone: (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro. All completed online Employment Applications must be received by 5:00 p.m. on the closing date. TW *Open to the public and all Metro employeesThis job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties. Closing Date/Time: 16-APR-24
Cal State University (CSU) East Bay
25800 Carlos Bee Boulevard, Hayward, CA 94542, USA
Salary and Benefits Salary Range: $5,732.00 per month to $8,176.00 per month. PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $6,018.00 per month to $6,667.00 per month. Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 14 paid holidays, one personal holiday and tuition fee waiver. For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package. This position may be eligible to participate in the Cal State East Bay hybrid telecommute program subject to management approval. Classification Student Services Professional IV, Exempt About Cal State East Bay Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. About the Position The Office of Student Outreach provides comprehensive services to prospective students, current students, staff, faculty, and members of the community seeking University information or services concerning outreach, pre-admission advising, transfer credit evaluation and financial aid. Under the general direction of the Director of Outreach, the Early Assessment Program Coordinator performs complex Student Services Professional work related to the CSU-Systemwide Academic Preparation and the Early Assessment Program (EAP). This position provides academic preparation, student advising, and guidance to middle and high schools in the regional area. The EAP Coordinator is also responsible for developing, implementing, and coordinating various academic preparation activities and events at these middle and secondary schools; coordinating meetings and developing strategies, encouraging high schools to identify and inform students on academic preparation. Additionally, this position is responsible for monitoring the progress and evaluating educational issues driven by the California State University (CSU) and other state departments and agencies that impact K-12 education. This includes providing activities and individual and group advising workshops with emphasis on college-readiness in Math and English. The EAP Coordinator serves as the primary point of contact for students, faculty, high schools, and community colleges; partners with community organizations and collaborates to meet academic preparation goals; attends relevant meetings throughout the Cal State East Bay service region and with the CSU Chancellor’s Office; and attends meetings throughout the Cal State East Bay service region. In addition, this position oversees all aspects of related program development and has a broad responsibility for planning, organizing and prioritizing work. The EAP Coordinator also helps oversee and advise student assistants and student leaders in their programmatic and operational duties. Responsibilities Coordinate and Implement Student Advising, Guidance and Strategies for High School Students on Academic Preparation: Coordinate the receipt and interpretation of test scores with high schools, students, and counselors, ensuring district test administrators receive scores and provide them to high school counselors on a timely basis Provide high schools with options for students in their senior year that will increase college readiness and review high school senior activities to ensure standards are aligned with CSU placement standards Publicize and communicate the value of academic preparation to area middle and high schools through email communications and presentations at regional high schools Assist high school counselors to identify and implement appropriate senior year interventions for students needing additional assistance Communicate and coordinate access of high school students to specific forms of 12th grade assistance Connect area high school teachers and staff to CSU professional development programs in language arts and mathematics Assist in identifying appropriate CSU faculty to conduct professional development programs in language arts and mathematics Evaluate effectiveness of the program through quantitative and qualitative evaluation methods for accountability to Legislature, Trustees and the public Identify and address student issues and institutional obstacles in support of the transition from high school to college Develop, implement and coordinate academic preparation programming and events Assist the Chancellor’s Office with the development of a robust EAP website for students, families and counselors Communicate with students transitioning into East Bay about the options of Early Start and directed self-placement Discuss appropriate pre-enrollment into math and English courses Communication and Interaction with Campus and Community Partners Regarding EAP: Establish and maintain direct contact with school districts, high school counselors, and teachers about program goals, placement policies and testing procedures, and assessment results to identify students who may need support in preparation for college level coursework Serve as a liaison regionally; serve as primary point of contact for community, campus departments and other constituents Publicize and communicate the purpose and value of appropriate 12th grade interventions of EP to area high schools Be available and respond promptly with accurate information about the program to school personnel, students and parents Coordinate the receipt of test scores with high schools, students and counselors ensuring that district test administrators receive scores in a timely manner; provide test scores to high school counselors on a timely basis Assist high school counselors to identify and implement appropriate senior year interventions for students needing additional assistance Program Administration: Evaluate the effectiveness of the program through quantitative and qualitative evaluation methods, prepare campus/CSU-system reports and make necessary recommendations to the Director of Outreach, AVP of Enrollment Management and other constituents Assist with the coordination of ERWC and math certification workshops for high school teachers every semester in collaboration with the Enrollment team Develop and maintain informational materials including East Bay’s EAP webpage Attend training/professional development conferences and meetings Oversee, train and advise Student Ambassadors Recruit, hire and lead student assistant(s) serving as program support staff Liaise with colleges and admissions office to remain up to date of program admissions requirements, processes, and deadlines Advise prospective applicants regarding East Bay’s undergraduate program admissions requirements Design, plans and delivers EAP and APP training to relevant campus staff Coordinate EAP, APP, Early Start-related communication with the appropriate campus departments, serves as East Bay’s primary representative to the CSU Chancellor’s Office at system-wide EAP meetings, represents East Bay and/or the CSU at professional conferences Administer and monitor program budget to ensure that expenditures are appropriate and that the budget is maintained responsibly Perform special projects as assigned by the Director of Outreach Participate in the Outreach Team’s regular meetings and general activities as a partner-member to all related professional development Summer duties involve collaboration with Outreach and Recruitment and direct involvement of the onboarding of new students and related capacities Build articulation and collaboration among high school math and English teachers and their CSU counterparts by establishing a campus EAP advisory/steering committee consisting of the following representatives: English department Mathematics department School/College of Education Admissions Outreach Test officer Others as appropriate to campus and high schools Administer and monitor program budgets to ensure that expenditures are appropriate Other duties as assigned. Minimum Qualifications Education: Equivalent to graduation from a four-year college or university in a related field plus upper division or graduate course work in counseling techniques, interviewing and conflict resolution where such are job related Experience: Four (4) years of progressively responsible professional student services work experience which includes experience in advising students individually and in groups, and in analysis and resolution of complex student services problems A master’s degree in Counseling, Clinical Psychology, Social Work or a job-related field may be substituted for one year of professional experience A doctorate degree and the appropriate internship or clinical training in counseling, guidance or a job-related field may be substituted for two years of the required professional experience for positions with a major responsibility for professional, personal or career counseling Knowledge and Abilities: Thorough knowledge of the policies, procedures and practices of the program area to which assigned or the ability to quickly acquire such knowledge General knowledge of the policies, practices and activities of Student Services programs outside the program to which immediately assigned General knowledge of the principles, problems and methods of public administration, including organizational, personnel and fiscal management General knowledge of advanced statistical and research methods Ability to carry out very complex assignments without detailed instructions Advise students individually or in groups on varied and complex matters Determine the appropriate course of action and proper techniques to utilize while engaged with individuals and groups in personal interactions of a sensitive nature Reason logically and analyze and solve organizational and operating problems of one or several program areas Plan, coordinate and initiate actions necessary to implement administrative or group decisions or recommendations Analyze and define complex organizational, policy or procedural problems, collect and evaluate data, draw valid conclusions and project consequences of various alternative courses of action Understand the roles and responsibilities of others and to gauge relationships accordingly by taking into account the variety of the interrelationships, motivations and goals of the members of the organization served Establish and maintain effective, cooperative and harmonious working relationships in circumstances which involve the denial of requests or the necessity to persuade others to accept a different point of view Required Qualifications Experience and demonstrated effectiveness in presenting to large groups Ability to quickly develop comprehensive knowledge about CSU & Cal State East Bay academic preparation, enrollment requirements, policies, and procedures Ability to promote constructive dialog, and demonstrated effectiveness as a sympathetic listener Ability to interact professionally and effectively, individually or in group settings, with prospective students and their family members, school/college counselors, and colleagues Ability and willingness to work with diverse populations Ability to identify and analyze organizational and operating problems and implement appropriate responses Strong organizational skills and ability to plan, coordinate and initiate actions necessary to implement administrative or group decisions or recommendations Ability to work independently Ability to learn and use administrative database system(s), instant messaging, degree audit software, document imaging software, and MS Office applications Must have a valid California Driver’s License Must be willing and able to complete frequent travel via car throughout California License / Certification Must have a valid California Driver’s License Preferred Skills and Knowledge Bilingual in Spanish Experience with a CRM Experience with social media platforms Condition(s) of Employment Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department. EEO Statement As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. Other Information All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website here. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available here. Sponsorship Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E-Verify employer. Mandated Reporter The person holding this position is considered a 'general reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. Advertised: Jan 29 2024 Pacific Standard Time Applications close: May 29 2024 Pacific Daylight Time Closing Date/Time:
Mar 07, 2024
Salary and Benefits Salary Range: $5,732.00 per month to $8,176.00 per month. PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $6,018.00 per month to $6,667.00 per month. Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 14 paid holidays, one personal holiday and tuition fee waiver. For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package. This position may be eligible to participate in the Cal State East Bay hybrid telecommute program subject to management approval. Classification Student Services Professional IV, Exempt About Cal State East Bay Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. About the Position The Office of Student Outreach provides comprehensive services to prospective students, current students, staff, faculty, and members of the community seeking University information or services concerning outreach, pre-admission advising, transfer credit evaluation and financial aid. Under the general direction of the Director of Outreach, the Early Assessment Program Coordinator performs complex Student Services Professional work related to the CSU-Systemwide Academic Preparation and the Early Assessment Program (EAP). This position provides academic preparation, student advising, and guidance to middle and high schools in the regional area. The EAP Coordinator is also responsible for developing, implementing, and coordinating various academic preparation activities and events at these middle and secondary schools; coordinating meetings and developing strategies, encouraging high schools to identify and inform students on academic preparation. Additionally, this position is responsible for monitoring the progress and evaluating educational issues driven by the California State University (CSU) and other state departments and agencies that impact K-12 education. This includes providing activities and individual and group advising workshops with emphasis on college-readiness in Math and English. The EAP Coordinator serves as the primary point of contact for students, faculty, high schools, and community colleges; partners with community organizations and collaborates to meet academic preparation goals; attends relevant meetings throughout the Cal State East Bay service region and with the CSU Chancellor’s Office; and attends meetings throughout the Cal State East Bay service region. In addition, this position oversees all aspects of related program development and has a broad responsibility for planning, organizing and prioritizing work. The EAP Coordinator also helps oversee and advise student assistants and student leaders in their programmatic and operational duties. Responsibilities Coordinate and Implement Student Advising, Guidance and Strategies for High School Students on Academic Preparation: Coordinate the receipt and interpretation of test scores with high schools, students, and counselors, ensuring district test administrators receive scores and provide them to high school counselors on a timely basis Provide high schools with options for students in their senior year that will increase college readiness and review high school senior activities to ensure standards are aligned with CSU placement standards Publicize and communicate the value of academic preparation to area middle and high schools through email communications and presentations at regional high schools Assist high school counselors to identify and implement appropriate senior year interventions for students needing additional assistance Communicate and coordinate access of high school students to specific forms of 12th grade assistance Connect area high school teachers and staff to CSU professional development programs in language arts and mathematics Assist in identifying appropriate CSU faculty to conduct professional development programs in language arts and mathematics Evaluate effectiveness of the program through quantitative and qualitative evaluation methods for accountability to Legislature, Trustees and the public Identify and address student issues and institutional obstacles in support of the transition from high school to college Develop, implement and coordinate academic preparation programming and events Assist the Chancellor’s Office with the development of a robust EAP website for students, families and counselors Communicate with students transitioning into East Bay about the options of Early Start and directed self-placement Discuss appropriate pre-enrollment into math and English courses Communication and Interaction with Campus and Community Partners Regarding EAP: Establish and maintain direct contact with school districts, high school counselors, and teachers about program goals, placement policies and testing procedures, and assessment results to identify students who may need support in preparation for college level coursework Serve as a liaison regionally; serve as primary point of contact for community, campus departments and other constituents Publicize and communicate the purpose and value of appropriate 12th grade interventions of EP to area high schools Be available and respond promptly with accurate information about the program to school personnel, students and parents Coordinate the receipt of test scores with high schools, students and counselors ensuring that district test administrators receive scores in a timely manner; provide test scores to high school counselors on a timely basis Assist high school counselors to identify and implement appropriate senior year interventions for students needing additional assistance Program Administration: Evaluate the effectiveness of the program through quantitative and qualitative evaluation methods, prepare campus/CSU-system reports and make necessary recommendations to the Director of Outreach, AVP of Enrollment Management and other constituents Assist with the coordination of ERWC and math certification workshops for high school teachers every semester in collaboration with the Enrollment team Develop and maintain informational materials including East Bay’s EAP webpage Attend training/professional development conferences and meetings Oversee, train and advise Student Ambassadors Recruit, hire and lead student assistant(s) serving as program support staff Liaise with colleges and admissions office to remain up to date of program admissions requirements, processes, and deadlines Advise prospective applicants regarding East Bay’s undergraduate program admissions requirements Design, plans and delivers EAP and APP training to relevant campus staff Coordinate EAP, APP, Early Start-related communication with the appropriate campus departments, serves as East Bay’s primary representative to the CSU Chancellor’s Office at system-wide EAP meetings, represents East Bay and/or the CSU at professional conferences Administer and monitor program budget to ensure that expenditures are appropriate and that the budget is maintained responsibly Perform special projects as assigned by the Director of Outreach Participate in the Outreach Team’s regular meetings and general activities as a partner-member to all related professional development Summer duties involve collaboration with Outreach and Recruitment and direct involvement of the onboarding of new students and related capacities Build articulation and collaboration among high school math and English teachers and their CSU counterparts by establishing a campus EAP advisory/steering committee consisting of the following representatives: English department Mathematics department School/College of Education Admissions Outreach Test officer Others as appropriate to campus and high schools Administer and monitor program budgets to ensure that expenditures are appropriate Other duties as assigned. Minimum Qualifications Education: Equivalent to graduation from a four-year college or university in a related field plus upper division or graduate course work in counseling techniques, interviewing and conflict resolution where such are job related Experience: Four (4) years of progressively responsible professional student services work experience which includes experience in advising students individually and in groups, and in analysis and resolution of complex student services problems A master’s degree in Counseling, Clinical Psychology, Social Work or a job-related field may be substituted for one year of professional experience A doctorate degree and the appropriate internship or clinical training in counseling, guidance or a job-related field may be substituted for two years of the required professional experience for positions with a major responsibility for professional, personal or career counseling Knowledge and Abilities: Thorough knowledge of the policies, procedures and practices of the program area to which assigned or the ability to quickly acquire such knowledge General knowledge of the policies, practices and activities of Student Services programs outside the program to which immediately assigned General knowledge of the principles, problems and methods of public administration, including organizational, personnel and fiscal management General knowledge of advanced statistical and research methods Ability to carry out very complex assignments without detailed instructions Advise students individually or in groups on varied and complex matters Determine the appropriate course of action and proper techniques to utilize while engaged with individuals and groups in personal interactions of a sensitive nature Reason logically and analyze and solve organizational and operating problems of one or several program areas Plan, coordinate and initiate actions necessary to implement administrative or group decisions or recommendations Analyze and define complex organizational, policy or procedural problems, collect and evaluate data, draw valid conclusions and project consequences of various alternative courses of action Understand the roles and responsibilities of others and to gauge relationships accordingly by taking into account the variety of the interrelationships, motivations and goals of the members of the organization served Establish and maintain effective, cooperative and harmonious working relationships in circumstances which involve the denial of requests or the necessity to persuade others to accept a different point of view Required Qualifications Experience and demonstrated effectiveness in presenting to large groups Ability to quickly develop comprehensive knowledge about CSU & Cal State East Bay academic preparation, enrollment requirements, policies, and procedures Ability to promote constructive dialog, and demonstrated effectiveness as a sympathetic listener Ability to interact professionally and effectively, individually or in group settings, with prospective students and their family members, school/college counselors, and colleagues Ability and willingness to work with diverse populations Ability to identify and analyze organizational and operating problems and implement appropriate responses Strong organizational skills and ability to plan, coordinate and initiate actions necessary to implement administrative or group decisions or recommendations Ability to work independently Ability to learn and use administrative database system(s), instant messaging, degree audit software, document imaging software, and MS Office applications Must have a valid California Driver’s License Must be willing and able to complete frequent travel via car throughout California License / Certification Must have a valid California Driver’s License Preferred Skills and Knowledge Bilingual in Spanish Experience with a CRM Experience with social media platforms Condition(s) of Employment Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department. EEO Statement As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. Other Information All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website here. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available here. Sponsorship Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E-Verify employer. Mandated Reporter The person holding this position is considered a 'general reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. Advertised: Jan 29 2024 Pacific Standard Time Applications close: May 29 2024 Pacific Daylight Time Closing Date/Time:
Cal State University (CSU) East Bay
25800 Carlos Bee Boulevard, Hayward, CA 94542, USA
Salary and Benefits Salary Range: $5,025.00 per month to $7,159.00 per month. PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $5,276.00 per month to $6,000.00 per month. Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 14 paid holidays, one personal holiday and tuition fee waiver. For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package. This position may be eligible to participate in the Cal State East Bay hybrid telecommute program subject to management approval. Classification Student Services Professional III, Exempt About Cal State East Bay Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. About the Position The Enrollment Information Center (EIC) provides comprehensive services to prospective students, currently enrolled students, staff, faculty and the members of the community-at-large who are seeking information or services from the University relative to outreach, pre-admission advising and evaluation for the purposes of admission and graduation, student records, registration and financial aid. This position provides information and services pertaining to student admissions, financial aid and registration in the lobby of the Student Administration Building. The EIC serves as the front-line, first contact for students handling general inquiries regarding admissions, registration, records, graduation evaluations and financial aid. The Lead Enrollment and Financial Aid Programs Coordinator position will assist in the administration of federal and state aid programs, serve as regulatory compliance officer, and support in implementation of high-level operational developments within the Office of Financial Aid & Scholarships. This position will work collaboratively with the financial aid counselors, Associate Directors of Financial Aid, and Director of Financial Aid to ensure consistency in applying program rules and regulations, on-boarding new financial aid counselors, providing mentoring and lead work direction to financial aid counselors and student assistants, and providing back-up processing support to financial aid counselors. This position will also oversee the administration of the study abroad program and the administration and monitoring of the federal grants programs. The EIC is a subdivision of the Office of Financial Aid & Scholarships, which is under Student Affairs (SA). Responsibilities State Funded Work Study and Special Programs Coordinator: Coordinate and verify eligibility of students applying to and receiving aid from State Funded Work Study programs including but not limited to: Learning Aligned Employment Program (LAEP), College Corps, and California Dream Act Service Incentive Program (DSIG). Independently or in partnership with campus stakeholders, represent the Office of Financial Aid in workshops/events related to State Funded Work Study programs. Counsel students enrolled within LAEP, College Corps, and DSIG regarding impact of funding and eligibility requirements. Coordinate appropriate planning, communication, and cooperation between ES colleagues. Attend meetings with colleagues, staff, and supervisor as necessary or required to represent the office on various ES, University, and CSU committees as appropriate or as directed. Provide materials and personnel for cross training within Enrollment Services regarding the special programs and State funded work-study. Organize workflow of efforts in administration of State Funded Work Study Programs involving (but not limited to) Accounts Payable, Payroll, SFS, Center for Student Engagement, Chancellor's Office, and the California Student Aid Commission. Monitor students in the State Funded Work Study program to make certain that students are enrolled in correct units to receive funds upon disbursement. Work with Title IV administrator to process possible state funded work study program withdrawals. Certify necessary documentation related to State Funded Work Study program and post student funds while conducting necessary needs analysis and apply federal/state/institutional over awarding rules. Process verification requests and provide information to authorized third parties, including but not limited to enrollment and financial information, financial account inquiries, etc. Federal Grants Program Coordinator: Conduct eligibility analysis on each student who applies to the Federal Teach Grant Program, making certain that each student meets DOE criteria. Ensure Ability to Serve documentation is certified and completed for Federal Teach Grant. Ensure that Entrance Counseling is conducted to meet Federal Teach Grant Requirement. Originate Teach Grant Directly from the Common Origination and Disbursement Database utilizing query tools via PeopleSoft. Award and ensure timely disbursement of Federal Teach Grant and recalculate eligibility and provide necessary disclosures by the term census. Counsel students applying for the Teach Grant and ensure that they understand the commitment necessary to avoid being penalized through the conversion to the Unsubsidized Loan. Monitor Pell Potential Overaward Process report and coordinate with outside institutions to solve Pell discrepancies caused by multiple enrollments. Review Pell Discrepancy report to ensure compliance and timely awarding for students. Senior Lead for Enrollment Information Center (EIC) Counselors: Serve as a lead for operational needs of the EIC. Provide lead work direction, train and be the point of contact for counselors and student assistants in the EIC, ensuring they are completing daily tasks. Counsel students who have difficulty reading and understanding the Degree Audit Report, in conjunction with their academic advisor, to help students progress towards graduation. Advise students who are referred from the front service counter (those who require service at a level that exceeds that which is appropriate for the front service counter). Serve as point-of-contact for students in working with Enrollment Services, participating in a case management operations model, to ensure students' inquiries and issues are handled through to completion. Use professional judgment to develop solutions to individual student problems, of considerable difficulty, which represent integrative approaches comprising appropriate referrals to campus services and other resources. P rovide back-up pre-admission advising support, acting on behalf of the student's regular pre-admission enrollment counselor. Evaluate academic transcripts for admission eligibility and pre-admission advising. Determine initial residency status for admission eligibility and registration fee purposes. For undergraduate applicants, assess admissibility for those not automatically admitted by the auto-admit program. As appropriate and in consultation with the applicants' regular enrollment counselor, call and/or meet with applicants to resolve discrepancies and/or answer questions about the application and assessments. Financial Aid Counselor: Interface with students (via in-person or zoom) to resolve issues concerning financial aid applications, disbursement of aid, payments, account holds, and financial aid refunds etc. Process Federal Appeals, Verification, and awarding through the use of needs analysis and understanding of Federal and State Regulations. Collaborate with Student Financial Services and Financial Aid Office to prevent students that are anticipating financial aid from being dropped for non-payment. Maintain knowledge base and understanding of all current regulations and policies to the administration of Federal, State, and Institutional aid programs. Advise students through the financial aid process and complete required documents through Campuslogic. Serve as back-up for front service functions for financial aid. Study Abroad Programs and Emergency Loan Coordinator: Works closely with the Study Abroad department to manually process aid for students studying abroad. Ensures that the students are corresponded to and counseled regarding their eligibility requirements. Monitors students satisfactory academic progress due to late submission of grades to ensure that students are able to register to following semester courses regardless of delay. Ensures timely disbursement of aid to students abroad awaiting funding. Communicates with the Study Abroad department to address any special circumstances of students abroad. Prioritize, Review and Administer students Emergency Loan Application and coordinate with Student Financial Services. Enrollment Information Center Front Counter Back-up: Provide comprehensive continuing enrollment advising services to current and prospective students. Effectively and efficiently respond to the service needs of current students in the areas of records and registration, graduation evaluation, and financial aid. Provide students with necessary forms and/or information on needed services /procedures. Summon and assist students using Qless system and open/close/move cases in Case Management system. Using discernment as to which action (open/close/move) is taken in all interactions with students. Adjust approaches and techniques in the referrals to campus services and other resources. Adjust approaches and techniques in the face of unpredictable responses and rapidly changing circumstances. Provide accurate, ethical, and quality pre-admission and initial financial aid advising. Explain policies and procedures to students, staff or faculty related to a student's record on all topics related to records and graduation: enrollment (times, priority, policy and navigating through MyCSUEB), transfer credit, grade forgiveness, general education, major requirements, GPA calculations and requirements, and university writing skills requirements, etc. Other duties as assigned by the Director of the Enrollment Information Center. Minimum Qualifications Education: Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. Experience: Equivalent of three (3) years of progressively responsible professional student services work experience. One (1) year in the program area to which assigned may be preferred but is not required. A Master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A Doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Knowledge and Abilities: The following knowledge and abilities as well as those listed at the lower levels in the Student Services Professional series are required for appointment into this classification. Thorough knowledge of the principles of individual and group behavior. General knowledge of the principles, practices and trends of the Student Services field as well as general knowledge of the policies, procedures and practices of the program area to which assigned. General knowledge of individual counseling techniques. General knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of the specific campus to which the position is assigned. Working knowledge of student services programs outside the program to which immediately assigned. Ability to analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student-related matters. Determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature. Interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action. Carry out a variety of professionally complex assignments without detailed instructions; and establish and maintain cooperative working relationships with a variety of individuals. Required Qualifications Ability to quickly and accurately develop, retain, interpret, and apply comprehensive knowledge about CSU/CSUEB enrollment policies & procedures. Thorough knowledge of office methods, procedures, and practices. Ability to organize and plan work projects including handling multiple priorities. Excellent written and verbal communication skills in English including thorough knowledge of grammar, punctuation, and spelling. Ability and willingness to understand, embrace, and communicate CSUEB marketing messages. Ability to learn and use administrative computing system(s),instant messaging, document imaging programs, web-based information resources, and MS Office applications. Ability to analyze complex situations accurately and adopt effective courses of action. Ability to safeguard the confidentiality and security of records. Knowledge of individual counseling techniques. Ability to advise students on complex student-related matters. Ability to carry-out complex assignments without detailed instructions. Ability to interact professionally and effectively--individually or in group settings--with diverse current and/or prospective students and their family members as well as co-workers and other members of the Cal State East Bay community. Ability to reason logically, analyze, and define organizational and operating problems and implement appropriate responses. Strong organizational skills and ability to plan, coordinate, and initiate actions necessary to implement administrative or group. Ability to work independently. Condition(s) of Employment Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department. EEO Statement As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. Other Information All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website here. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available here. Sponsorship Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E-Verify employer. Mandated Reporter The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. Advertised: Feb 20 2024 Pacific Standard Time Applications close: Jun 20 2024 Pacific Daylight Time Closing Date/Time:
Mar 07, 2024
Salary and Benefits Salary Range: $5,025.00 per month to $7,159.00 per month. PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $5,276.00 per month to $6,000.00 per month. Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 14 paid holidays, one personal holiday and tuition fee waiver. For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package. This position may be eligible to participate in the Cal State East Bay hybrid telecommute program subject to management approval. Classification Student Services Professional III, Exempt About Cal State East Bay Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. About the Position The Enrollment Information Center (EIC) provides comprehensive services to prospective students, currently enrolled students, staff, faculty and the members of the community-at-large who are seeking information or services from the University relative to outreach, pre-admission advising and evaluation for the purposes of admission and graduation, student records, registration and financial aid. This position provides information and services pertaining to student admissions, financial aid and registration in the lobby of the Student Administration Building. The EIC serves as the front-line, first contact for students handling general inquiries regarding admissions, registration, records, graduation evaluations and financial aid. The Lead Enrollment and Financial Aid Programs Coordinator position will assist in the administration of federal and state aid programs, serve as regulatory compliance officer, and support in implementation of high-level operational developments within the Office of Financial Aid & Scholarships. This position will work collaboratively with the financial aid counselors, Associate Directors of Financial Aid, and Director of Financial Aid to ensure consistency in applying program rules and regulations, on-boarding new financial aid counselors, providing mentoring and lead work direction to financial aid counselors and student assistants, and providing back-up processing support to financial aid counselors. This position will also oversee the administration of the study abroad program and the administration and monitoring of the federal grants programs. The EIC is a subdivision of the Office of Financial Aid & Scholarships, which is under Student Affairs (SA). Responsibilities State Funded Work Study and Special Programs Coordinator: Coordinate and verify eligibility of students applying to and receiving aid from State Funded Work Study programs including but not limited to: Learning Aligned Employment Program (LAEP), College Corps, and California Dream Act Service Incentive Program (DSIG). Independently or in partnership with campus stakeholders, represent the Office of Financial Aid in workshops/events related to State Funded Work Study programs. Counsel students enrolled within LAEP, College Corps, and DSIG regarding impact of funding and eligibility requirements. Coordinate appropriate planning, communication, and cooperation between ES colleagues. Attend meetings with colleagues, staff, and supervisor as necessary or required to represent the office on various ES, University, and CSU committees as appropriate or as directed. Provide materials and personnel for cross training within Enrollment Services regarding the special programs and State funded work-study. Organize workflow of efforts in administration of State Funded Work Study Programs involving (but not limited to) Accounts Payable, Payroll, SFS, Center for Student Engagement, Chancellor's Office, and the California Student Aid Commission. Monitor students in the State Funded Work Study program to make certain that students are enrolled in correct units to receive funds upon disbursement. Work with Title IV administrator to process possible state funded work study program withdrawals. Certify necessary documentation related to State Funded Work Study program and post student funds while conducting necessary needs analysis and apply federal/state/institutional over awarding rules. Process verification requests and provide information to authorized third parties, including but not limited to enrollment and financial information, financial account inquiries, etc. Federal Grants Program Coordinator: Conduct eligibility analysis on each student who applies to the Federal Teach Grant Program, making certain that each student meets DOE criteria. Ensure Ability to Serve documentation is certified and completed for Federal Teach Grant. Ensure that Entrance Counseling is conducted to meet Federal Teach Grant Requirement. Originate Teach Grant Directly from the Common Origination and Disbursement Database utilizing query tools via PeopleSoft. Award and ensure timely disbursement of Federal Teach Grant and recalculate eligibility and provide necessary disclosures by the term census. Counsel students applying for the Teach Grant and ensure that they understand the commitment necessary to avoid being penalized through the conversion to the Unsubsidized Loan. Monitor Pell Potential Overaward Process report and coordinate with outside institutions to solve Pell discrepancies caused by multiple enrollments. Review Pell Discrepancy report to ensure compliance and timely awarding for students. Senior Lead for Enrollment Information Center (EIC) Counselors: Serve as a lead for operational needs of the EIC. Provide lead work direction, train and be the point of contact for counselors and student assistants in the EIC, ensuring they are completing daily tasks. Counsel students who have difficulty reading and understanding the Degree Audit Report, in conjunction with their academic advisor, to help students progress towards graduation. Advise students who are referred from the front service counter (those who require service at a level that exceeds that which is appropriate for the front service counter). Serve as point-of-contact for students in working with Enrollment Services, participating in a case management operations model, to ensure students' inquiries and issues are handled through to completion. Use professional judgment to develop solutions to individual student problems, of considerable difficulty, which represent integrative approaches comprising appropriate referrals to campus services and other resources. P rovide back-up pre-admission advising support, acting on behalf of the student's regular pre-admission enrollment counselor. Evaluate academic transcripts for admission eligibility and pre-admission advising. Determine initial residency status for admission eligibility and registration fee purposes. For undergraduate applicants, assess admissibility for those not automatically admitted by the auto-admit program. As appropriate and in consultation with the applicants' regular enrollment counselor, call and/or meet with applicants to resolve discrepancies and/or answer questions about the application and assessments. Financial Aid Counselor: Interface with students (via in-person or zoom) to resolve issues concerning financial aid applications, disbursement of aid, payments, account holds, and financial aid refunds etc. Process Federal Appeals, Verification, and awarding through the use of needs analysis and understanding of Federal and State Regulations. Collaborate with Student Financial Services and Financial Aid Office to prevent students that are anticipating financial aid from being dropped for non-payment. Maintain knowledge base and understanding of all current regulations and policies to the administration of Federal, State, and Institutional aid programs. Advise students through the financial aid process and complete required documents through Campuslogic. Serve as back-up for front service functions for financial aid. Study Abroad Programs and Emergency Loan Coordinator: Works closely with the Study Abroad department to manually process aid for students studying abroad. Ensures that the students are corresponded to and counseled regarding their eligibility requirements. Monitors students satisfactory academic progress due to late submission of grades to ensure that students are able to register to following semester courses regardless of delay. Ensures timely disbursement of aid to students abroad awaiting funding. Communicates with the Study Abroad department to address any special circumstances of students abroad. Prioritize, Review and Administer students Emergency Loan Application and coordinate with Student Financial Services. Enrollment Information Center Front Counter Back-up: Provide comprehensive continuing enrollment advising services to current and prospective students. Effectively and efficiently respond to the service needs of current students in the areas of records and registration, graduation evaluation, and financial aid. Provide students with necessary forms and/or information on needed services /procedures. Summon and assist students using Qless system and open/close/move cases in Case Management system. Using discernment as to which action (open/close/move) is taken in all interactions with students. Adjust approaches and techniques in the referrals to campus services and other resources. Adjust approaches and techniques in the face of unpredictable responses and rapidly changing circumstances. Provide accurate, ethical, and quality pre-admission and initial financial aid advising. Explain policies and procedures to students, staff or faculty related to a student's record on all topics related to records and graduation: enrollment (times, priority, policy and navigating through MyCSUEB), transfer credit, grade forgiveness, general education, major requirements, GPA calculations and requirements, and university writing skills requirements, etc. Other duties as assigned by the Director of the Enrollment Information Center. Minimum Qualifications Education: Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. Experience: Equivalent of three (3) years of progressively responsible professional student services work experience. One (1) year in the program area to which assigned may be preferred but is not required. A Master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A Doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Knowledge and Abilities: The following knowledge and abilities as well as those listed at the lower levels in the Student Services Professional series are required for appointment into this classification. Thorough knowledge of the principles of individual and group behavior. General knowledge of the principles, practices and trends of the Student Services field as well as general knowledge of the policies, procedures and practices of the program area to which assigned. General knowledge of individual counseling techniques. General knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of the specific campus to which the position is assigned. Working knowledge of student services programs outside the program to which immediately assigned. Ability to analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student-related matters. Determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature. Interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action. Carry out a variety of professionally complex assignments without detailed instructions; and establish and maintain cooperative working relationships with a variety of individuals. Required Qualifications Ability to quickly and accurately develop, retain, interpret, and apply comprehensive knowledge about CSU/CSUEB enrollment policies & procedures. Thorough knowledge of office methods, procedures, and practices. Ability to organize and plan work projects including handling multiple priorities. Excellent written and verbal communication skills in English including thorough knowledge of grammar, punctuation, and spelling. Ability and willingness to understand, embrace, and communicate CSUEB marketing messages. Ability to learn and use administrative computing system(s),instant messaging, document imaging programs, web-based information resources, and MS Office applications. Ability to analyze complex situations accurately and adopt effective courses of action. Ability to safeguard the confidentiality and security of records. Knowledge of individual counseling techniques. Ability to advise students on complex student-related matters. Ability to carry-out complex assignments without detailed instructions. Ability to interact professionally and effectively--individually or in group settings--with diverse current and/or prospective students and their family members as well as co-workers and other members of the Cal State East Bay community. Ability to reason logically, analyze, and define organizational and operating problems and implement appropriate responses. Strong organizational skills and ability to plan, coordinate, and initiate actions necessary to implement administrative or group. Ability to work independently. Condition(s) of Employment Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department. EEO Statement As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. Other Information All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website here. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available here. Sponsorship Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E-Verify employer. Mandated Reporter The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. Advertised: Feb 20 2024 Pacific Standard Time Applications close: Jun 20 2024 Pacific Daylight Time Closing Date/Time:
Cal State University (CSU) East Bay
25800 Carlos Bee Boulevard, Hayward, CA 94542, USA
Salary and Benefits Salary Range: $4,610.00 to $6,556.00 per month. PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be between $4,610.00 to $5,583.00 per month. Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 14 paid holidays, one personal holiday and tuition fee waiver. For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package. This position may be eligible to participate in the Cal State East Bay hybrid telecommute program subject to management approval. Classification Student Services Professional II About Cal State East Bay Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. About the Position The Office of Admission processes and evaluates applications at the freshman, transfer, and graduate student levels focusing primarily on domestic U.S. residents. The office provides some support for the processing of international applications. The Office works closely with CSUEB staff, faculty, and members of the community-at-large. Admission staff process applications and related documents, determine residency, render admission decisions, and proactively communicate with students in an accurate, timely and efficient manner. Under the general supervision of the Executive Director of Admission and supervising Associate/Assistant Directors, the Admission Counselor positions coordinate the processing, evaluation, and advising of applicants for assigned groups. Counselors must follow a wide and complex range of relevant policies when making final admissions decisions. The positions are also responsible for advising on Admission requirements, policies and procedures to various audiences including prospective students/applicants, high school/community college counselors, faculty and staff. Working with other East Bay offices, counselors also participate in the campus-wide effort to recruit prospective students as well as supporting the transition of admitted applicants to enrolled students. Responsibilities Process Transfer Student Applications: Obtain all required information to determine eligibility using electronically submitted application data and transcript information. Assess and interpret self-reported applicant information and academic records for determination of eligibility for admission. Independently solve problems with individual applications by obtaining additional information from applicants, counselors, faculty and staff. Interpret and apply policies to unusual cases and determine when to refer unusual cases to supervisors. Plan the processing and evaluation for an assigned portion of the total applicant pool prioritizing work for different terms of entry simultaneously. Verify admitted applicants eligibility for enrollment. Evaluate Academic Documents and make Final Admissions Decisions: Evaluate applications according to all applicable polices for CSU Eligibility and make final admissions decisions, including calculation of total college units, calculation of overall GPA and Required GE Courses. Evaluate individual college transcriptions for completion of transferrable units, required GE Courses and GPA. Independently evaluate transfer credit for current and prospective applicants from test scores and/or accredited institutions. Interpret transcript information and update student records regarding University Writing Skills Requirement (UWSR) as appropriate. Independently assess completion of additional specific course requirements for impacted majors or special programs. Advise students on admission requirements, policy and procedure: Advise prospective applicants regarding application processing and eligibility requirements. Communicate with applicant populations in individual and small group settings both on and off campus. Communicate admission requirements to educational counselors as needed. Counsel denied applicants regarding options and alternatives. Participate in campus events including Preview Day, Welcome Day, Orientation, and related activities. Identify potential candidates who would benefit by participation in special admission programs. Following general CSU and campus policies for the assignment of transfer credit, determine and advise on requirements outside of the major that transfer courses fulfill. Other duties as assigned. Minimum Qualifications Experience: The equivalent of two (2) years of professional experience in one of the student services program areas or in a related field. Experience should give evidence of competence and indicate the potential for further growth. A Master’s degree in a job-related field may be substituted for one year of professional experience. Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. Knowledge and Abilities: Working knowledge of the practices, procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques; and of the principles of individual and group behavior. Ability to interpret and apply program rules and regulations. Use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements. Obtain factual and interpretive information through interviews. Reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data. Advise students individually and in groups on routine matters where required. Recognize multicultural, multi-sexed and multi-aged value systems and work accordingly. Establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office. Condition(s) of Employment Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department. EEO Statement As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. Other Information All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website here. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available here. Sponsorship Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E-Verify employer. Mandated Reporter The incumbent in this position may be considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and will be required to comply with requirements set forth in the CSU Executive Order 1083 as a condition of employment. Advertised: Nov 30 2023 Pacific Standard Time Applications close: Mar 30 2024 Pacific Daylight Time Closing Date/Time:
Mar 07, 2024
Salary and Benefits Salary Range: $4,610.00 to $6,556.00 per month. PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be between $4,610.00 to $5,583.00 per month. Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 14 paid holidays, one personal holiday and tuition fee waiver. For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package. This position may be eligible to participate in the Cal State East Bay hybrid telecommute program subject to management approval. Classification Student Services Professional II About Cal State East Bay Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. About the Position The Office of Admission processes and evaluates applications at the freshman, transfer, and graduate student levels focusing primarily on domestic U.S. residents. The office provides some support for the processing of international applications. The Office works closely with CSUEB staff, faculty, and members of the community-at-large. Admission staff process applications and related documents, determine residency, render admission decisions, and proactively communicate with students in an accurate, timely and efficient manner. Under the general supervision of the Executive Director of Admission and supervising Associate/Assistant Directors, the Admission Counselor positions coordinate the processing, evaluation, and advising of applicants for assigned groups. Counselors must follow a wide and complex range of relevant policies when making final admissions decisions. The positions are also responsible for advising on Admission requirements, policies and procedures to various audiences including prospective students/applicants, high school/community college counselors, faculty and staff. Working with other East Bay offices, counselors also participate in the campus-wide effort to recruit prospective students as well as supporting the transition of admitted applicants to enrolled students. Responsibilities Process Transfer Student Applications: Obtain all required information to determine eligibility using electronically submitted application data and transcript information. Assess and interpret self-reported applicant information and academic records for determination of eligibility for admission. Independently solve problems with individual applications by obtaining additional information from applicants, counselors, faculty and staff. Interpret and apply policies to unusual cases and determine when to refer unusual cases to supervisors. Plan the processing and evaluation for an assigned portion of the total applicant pool prioritizing work for different terms of entry simultaneously. Verify admitted applicants eligibility for enrollment. Evaluate Academic Documents and make Final Admissions Decisions: Evaluate applications according to all applicable polices for CSU Eligibility and make final admissions decisions, including calculation of total college units, calculation of overall GPA and Required GE Courses. Evaluate individual college transcriptions for completion of transferrable units, required GE Courses and GPA. Independently evaluate transfer credit for current and prospective applicants from test scores and/or accredited institutions. Interpret transcript information and update student records regarding University Writing Skills Requirement (UWSR) as appropriate. Independently assess completion of additional specific course requirements for impacted majors or special programs. Advise students on admission requirements, policy and procedure: Advise prospective applicants regarding application processing and eligibility requirements. Communicate with applicant populations in individual and small group settings both on and off campus. Communicate admission requirements to educational counselors as needed. Counsel denied applicants regarding options and alternatives. Participate in campus events including Preview Day, Welcome Day, Orientation, and related activities. Identify potential candidates who would benefit by participation in special admission programs. Following general CSU and campus policies for the assignment of transfer credit, determine and advise on requirements outside of the major that transfer courses fulfill. Other duties as assigned. Minimum Qualifications Experience: The equivalent of two (2) years of professional experience in one of the student services program areas or in a related field. Experience should give evidence of competence and indicate the potential for further growth. A Master’s degree in a job-related field may be substituted for one year of professional experience. Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. Knowledge and Abilities: Working knowledge of the practices, procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques; and of the principles of individual and group behavior. Ability to interpret and apply program rules and regulations. Use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements. Obtain factual and interpretive information through interviews. Reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data. Advise students individually and in groups on routine matters where required. Recognize multicultural, multi-sexed and multi-aged value systems and work accordingly. Establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office. Condition(s) of Employment Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department. EEO Statement As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. Other Information All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website here. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available here. Sponsorship Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E-Verify employer. Mandated Reporter The incumbent in this position may be considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and will be required to comply with requirements set forth in the CSU Executive Order 1083 as a condition of employment. Advertised: Nov 30 2023 Pacific Standard Time Applications close: Mar 30 2024 Pacific Daylight Time Closing Date/Time:
Marketing Statement Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program. Job Summary Note: The first review of applications will be March 15, 2024. Salary Minimum $ 159,361.00 /Annually- Maximum $ 241,433.00 /Annually (Non-Represented Payband 12) (Negotiable. Commensurate with education and experience.) Who May Apply All current BART employees and qualified individuals who are not yet BART employees. Reports To Chief of Police Days Off Saturday and Sunday Department BART Police Department is a progressive agency and has been on the forefront - and in some cases the model approach to training in the areas of fair and impartial policing, bias-based policing, crisis intervention, cultural competence training, and de-escalation training. The mission of the BART Police Department is to ensure a safe environment within our transit system, reduce crime through a highly visible police presence, and proactive enforcement of the law, and to promote public confidence by working in partnership with our stakeholders and the communities we serve. Current Assignment The incumbent selected for this position will be responsible for the development and implementation of BART's Security Policies and Programs. The selected candidate will demonstrate the following criteria beyond the minimum qualifications: Implement and review security-related documents such as incident reports, plans, proposals, and tactical or strategic initiatives. Coordinate, advise, and prepare security for special and high-risk events, analyze and evaluate security operations to identify risk or opportunities for improvement. Chair BART’s interdepartmental Security Committee in developing and recommending security-related operating protocols and procedures. Coordinate security operations or activities with public law enforcement, internal and external stakeholders Review financial reports to ensure efficiency and quality of security operations, responsible for security funding advocacy. Represent the Department and the District in meetings or professional seminars to keep abreast of changes in executive legislative directive or new technologies impacting security operations. Implement and enforce security standards, policies, and procedures with the Police and Operational Departments Responding and directing the activities of security personnel to ensure protection of an organization’s physical assets, properties, and resources. Oversee the District’s Emergency Preparedness Program through subordinate personnel. Selection Process Applications will be screened to assure that minimum qualifications are met. Those applicants who meet minimum qualifications will then be referred to the hiring department for the completion of further selection processes. The selection process for this position may include a skills/performance demonstration, supplemental questionnaire a written examination, and/or an individual or panel interview. Candidates must pass each phase to move on to the next phase of the selection process. Phase 1: Minimum Qualifications: A review of each applicant’s employment application to verify possession of the minimum qualifications. Note that the hiring department may incorporate additional screening criteria or a supplemental questionnaire to identify candidates with the ideal knowledge and skills beyond the minimum qualifications. Phase 2: Oral Board Interview: Applicants who meet the minimum qualifications will be invited to participate in the interview process. Note that o ral boards are tentatively scheduled for early to mid-April. Phase 3: Chief's Interview Phase 4: Background Investigation (may include a medical exam, psychological, and polygraph exams if applicable) ** PLEASE NOTE that the entire selection process may take 6 months up to (1) year. ** The successful candidate must have an employment history demonstrating reliability and dependability; provide copies of certificates, diplomas or other documents as required by law, including those establishing his/her right to work in the U. S.; pass a pre-employment medical examination which includes a drug and alcohol screen, and which is specific to the essential job functions and requirements. Pre-employment processing will also include an extensive background check and successful completion of a polygraph exam. (Does not apply to current full-time BART Police Department employees unless specific job requires additional evaluations). If you are selected to proceed in the background investigative phase of the process, you will be asked to provide some essential documents. The following are some of the documents you may be asked to provide: naturalization/citizenship papers, birth certificates, school transcripts, proof of selective service (men only), DMV driving history documents, proof of automobile insurance, marriage or divorce certificates (if applicable), and POST certificates (if applicable). Candidates who are unsuccessful in the selection process can reapply for future job openings at a later date. Examples of Duties Develops the mission, strategy, goals, and objectives for BART's Security Policy and Programs through a consensus-based process with District policy makers.Develops standards, protocols, procedures, and investment strategies to ensure a secure environment for BART employees and customers.Identifies transit security "best practices" for migration to BART, as appropriate.Provides recommendations to BART's Information Technology and Engineering Departments on Internet security and security-sensitive document control issues.Takes a lead role in identifying and prioritizing security needs and investments and advocates externally for the funding of BART's security needs.Stays current with emerging and established technologies and products and evaluates both suitability and effectiveness in addressing the District's security needs; serves as the sponsor of security-related projects in the District's Capitol Program.Tracks and represents the District's interest during the development of external, security related mandates, programs, and regulations. Trains employees, and facilitates the compliance with federal, state, and local laws, rules, ordinances, and mandates.Supervises and provides direction to Emergency Manager and oversees District’s Emergency Operations Center (EOC). Minimum Qualifications Education: Possession of a bachelor’s degree in Criminal Justice, Security Administration, Business or Public Administration, or a closely related field from an accredited college or university. A master’s degree in a related field preferred. Experience: The equivalent of seven (7) years of full-time verifiable experience in either developing and implementing or managing a professional security operation and the defense of either public or private infrastructure from external attack, which must have included at least three (3) years of management level. experience. At least three (3) years of that experience must have been in a complex, multi-site operation, preferably in a public or governmental facility. Familiarity with rail operations is preferred. Substitution: Additional professional experience, as outlined above, may be substituted for the education requirement on a year-for-year basis. A college degree is preferred. Other Requirements: Must possess a valid California Driver’s License and have a satisfactory driving record. Must be physically able to perform field inspections and investigations. Must be able to work various shifts, weekends, holidays, and overtime, and respond to emergency. situations and calls. Must pass comprehensive background investigation and pre-employment polygraph examination. WORKING CONDITIONS Environmental Conditions: Office environment; exposure to computer screens; field environment; construction site environment; exposure to heat, cold, moving vehicles, electrical energy and inclement weather conditions. Physical Conditions: Requires maintaining physical condition necessary for walking, standing or sitting for prolonged periods of time. Knowledge and Skills Knowledge of : Operations of a comprehensive security system, preferably in a transit environment Principles and practices of security-related oversight, compliance, and enforcement Principles and practices of policy development, implementation and administration Internet security and security-sensitive document control Safety and emergency operations and procedures Current and emerging security technologies and products and best practices for their use on transit systems Current security related standards, protocols, and procedures for employees and patrons of a major metropolitan transit system Principles and practices of budget preparation and administration Related federal, state and local laws and regulations Skill/ Ability in : Developing and managing a comprehensive security system, preferably in a transit environment Developing, implementing, and administering goals, objectives and procedure Identifying and responding to sensitive community and organizational issues, concerns and needs Researching, analyzing and evaluating new methods and techniques Planning and overseeing implementation of security programs Preparing and administering complex budgets Interpreting and applying applicable Federal, State and local policies, laws and regulations Working with Congress and the Executive Branch, including the DHS and its key divisions to secure security funding and favorable security policies Working with the White House Office of Management and Budget, Dept. of Transportation, Federal Transit Administration and the intelligence agencies Communicating clearly and concisely, both orally and in writing Establishing and maintaining effective working relationships with those contacted in the course of work Equal Employment Opportunity GroupBox1 The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws. The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov . Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs . The San Francisco Bay Area Rapid Transit District (BART) prides itself in offering best in class benefits packages to employees of the District. Currently, the following benefits may be available to employees in this job classification. Highlights Medical Coverage (or $350/month if opted out) Dental Coverage Vision Insurance (Basic and Enhanced Plans Available) Retirement Plan through the CA Public Employees’ Retirement System (CalPERS) 2% @ 55 (Classic Members) 2% @ 62 (PEPRA Members) 3% at 50 (Safety Members - Classic) 2.7% @ 57 (Safety Members - PEPRA) Reciprocity available for existing members of many other public retirement systems (see BART website and/or CalPERS website for details) Money Purchase Pension Plan (in-lieu of participating in Social Security tax) 6.65% employer contribution up to annual maximum of $1,868.65 Deferred Compensation & Roth 457 Sick Leave Accruals (12 days per year) Vacation Accruals (3-6 weeks based on time worked w/ the District) Holidays: 9 observed holidays and 5 floating holidays Life Insurance w/ ability to obtain additional coverage Accidental Death and Dismemberment (AD&D) Insurance Survivor Benefits through BART Short-Term Disability Insurance Long-Term Disability Insurance Flexible Spending Accounts: Health and Dependent Care Commuter Benefits Free BART Passes for BART employees and eligible family members. Closing Date/Time: Continuous
Mar 07, 2024
Full Time
Marketing Statement Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program. Job Summary Note: The first review of applications will be March 15, 2024. Salary Minimum $ 159,361.00 /Annually- Maximum $ 241,433.00 /Annually (Non-Represented Payband 12) (Negotiable. Commensurate with education and experience.) Who May Apply All current BART employees and qualified individuals who are not yet BART employees. Reports To Chief of Police Days Off Saturday and Sunday Department BART Police Department is a progressive agency and has been on the forefront - and in some cases the model approach to training in the areas of fair and impartial policing, bias-based policing, crisis intervention, cultural competence training, and de-escalation training. The mission of the BART Police Department is to ensure a safe environment within our transit system, reduce crime through a highly visible police presence, and proactive enforcement of the law, and to promote public confidence by working in partnership with our stakeholders and the communities we serve. Current Assignment The incumbent selected for this position will be responsible for the development and implementation of BART's Security Policies and Programs. The selected candidate will demonstrate the following criteria beyond the minimum qualifications: Implement and review security-related documents such as incident reports, plans, proposals, and tactical or strategic initiatives. Coordinate, advise, and prepare security for special and high-risk events, analyze and evaluate security operations to identify risk or opportunities for improvement. Chair BART’s interdepartmental Security Committee in developing and recommending security-related operating protocols and procedures. Coordinate security operations or activities with public law enforcement, internal and external stakeholders Review financial reports to ensure efficiency and quality of security operations, responsible for security funding advocacy. Represent the Department and the District in meetings or professional seminars to keep abreast of changes in executive legislative directive or new technologies impacting security operations. Implement and enforce security standards, policies, and procedures with the Police and Operational Departments Responding and directing the activities of security personnel to ensure protection of an organization’s physical assets, properties, and resources. Oversee the District’s Emergency Preparedness Program through subordinate personnel. Selection Process Applications will be screened to assure that minimum qualifications are met. Those applicants who meet minimum qualifications will then be referred to the hiring department for the completion of further selection processes. The selection process for this position may include a skills/performance demonstration, supplemental questionnaire a written examination, and/or an individual or panel interview. Candidates must pass each phase to move on to the next phase of the selection process. Phase 1: Minimum Qualifications: A review of each applicant’s employment application to verify possession of the minimum qualifications. Note that the hiring department may incorporate additional screening criteria or a supplemental questionnaire to identify candidates with the ideal knowledge and skills beyond the minimum qualifications. Phase 2: Oral Board Interview: Applicants who meet the minimum qualifications will be invited to participate in the interview process. Note that o ral boards are tentatively scheduled for early to mid-April. Phase 3: Chief's Interview Phase 4: Background Investigation (may include a medical exam, psychological, and polygraph exams if applicable) ** PLEASE NOTE that the entire selection process may take 6 months up to (1) year. ** The successful candidate must have an employment history demonstrating reliability and dependability; provide copies of certificates, diplomas or other documents as required by law, including those establishing his/her right to work in the U. S.; pass a pre-employment medical examination which includes a drug and alcohol screen, and which is specific to the essential job functions and requirements. Pre-employment processing will also include an extensive background check and successful completion of a polygraph exam. (Does not apply to current full-time BART Police Department employees unless specific job requires additional evaluations). If you are selected to proceed in the background investigative phase of the process, you will be asked to provide some essential documents. The following are some of the documents you may be asked to provide: naturalization/citizenship papers, birth certificates, school transcripts, proof of selective service (men only), DMV driving history documents, proof of automobile insurance, marriage or divorce certificates (if applicable), and POST certificates (if applicable). Candidates who are unsuccessful in the selection process can reapply for future job openings at a later date. Examples of Duties Develops the mission, strategy, goals, and objectives for BART's Security Policy and Programs through a consensus-based process with District policy makers.Develops standards, protocols, procedures, and investment strategies to ensure a secure environment for BART employees and customers.Identifies transit security "best practices" for migration to BART, as appropriate.Provides recommendations to BART's Information Technology and Engineering Departments on Internet security and security-sensitive document control issues.Takes a lead role in identifying and prioritizing security needs and investments and advocates externally for the funding of BART's security needs.Stays current with emerging and established technologies and products and evaluates both suitability and effectiveness in addressing the District's security needs; serves as the sponsor of security-related projects in the District's Capitol Program.Tracks and represents the District's interest during the development of external, security related mandates, programs, and regulations. Trains employees, and facilitates the compliance with federal, state, and local laws, rules, ordinances, and mandates.Supervises and provides direction to Emergency Manager and oversees District’s Emergency Operations Center (EOC). Minimum Qualifications Education: Possession of a bachelor’s degree in Criminal Justice, Security Administration, Business or Public Administration, or a closely related field from an accredited college or university. A master’s degree in a related field preferred. Experience: The equivalent of seven (7) years of full-time verifiable experience in either developing and implementing or managing a professional security operation and the defense of either public or private infrastructure from external attack, which must have included at least three (3) years of management level. experience. At least three (3) years of that experience must have been in a complex, multi-site operation, preferably in a public or governmental facility. Familiarity with rail operations is preferred. Substitution: Additional professional experience, as outlined above, may be substituted for the education requirement on a year-for-year basis. A college degree is preferred. Other Requirements: Must possess a valid California Driver’s License and have a satisfactory driving record. Must be physically able to perform field inspections and investigations. Must be able to work various shifts, weekends, holidays, and overtime, and respond to emergency. situations and calls. Must pass comprehensive background investigation and pre-employment polygraph examination. WORKING CONDITIONS Environmental Conditions: Office environment; exposure to computer screens; field environment; construction site environment; exposure to heat, cold, moving vehicles, electrical energy and inclement weather conditions. Physical Conditions: Requires maintaining physical condition necessary for walking, standing or sitting for prolonged periods of time. Knowledge and Skills Knowledge of : Operations of a comprehensive security system, preferably in a transit environment Principles and practices of security-related oversight, compliance, and enforcement Principles and practices of policy development, implementation and administration Internet security and security-sensitive document control Safety and emergency operations and procedures Current and emerging security technologies and products and best practices for their use on transit systems Current security related standards, protocols, and procedures for employees and patrons of a major metropolitan transit system Principles and practices of budget preparation and administration Related federal, state and local laws and regulations Skill/ Ability in : Developing and managing a comprehensive security system, preferably in a transit environment Developing, implementing, and administering goals, objectives and procedure Identifying and responding to sensitive community and organizational issues, concerns and needs Researching, analyzing and evaluating new methods and techniques Planning and overseeing implementation of security programs Preparing and administering complex budgets Interpreting and applying applicable Federal, State and local policies, laws and regulations Working with Congress and the Executive Branch, including the DHS and its key divisions to secure security funding and favorable security policies Working with the White House Office of Management and Budget, Dept. of Transportation, Federal Transit Administration and the intelligence agencies Communicating clearly and concisely, both orally and in writing Establishing and maintaining effective working relationships with those contacted in the course of work Equal Employment Opportunity GroupBox1 The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws. The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov . Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs . The San Francisco Bay Area Rapid Transit District (BART) prides itself in offering best in class benefits packages to employees of the District. Currently, the following benefits may be available to employees in this job classification. Highlights Medical Coverage (or $350/month if opted out) Dental Coverage Vision Insurance (Basic and Enhanced Plans Available) Retirement Plan through the CA Public Employees’ Retirement System (CalPERS) 2% @ 55 (Classic Members) 2% @ 62 (PEPRA Members) 3% at 50 (Safety Members - Classic) 2.7% @ 57 (Safety Members - PEPRA) Reciprocity available for existing members of many other public retirement systems (see BART website and/or CalPERS website for details) Money Purchase Pension Plan (in-lieu of participating in Social Security tax) 6.65% employer contribution up to annual maximum of $1,868.65 Deferred Compensation & Roth 457 Sick Leave Accruals (12 days per year) Vacation Accruals (3-6 weeks based on time worked w/ the District) Holidays: 9 observed holidays and 5 floating holidays Life Insurance w/ ability to obtain additional coverage Accidental Death and Dismemberment (AD&D) Insurance Survivor Benefits through BART Short-Term Disability Insurance Long-Term Disability Insurance Flexible Spending Accounts: Health and Dependent Care Commuter Benefits Free BART Passes for BART employees and eligible family members. Closing Date/Time: Continuous
Cal State University (CSU) East Bay
25800 Carlos Bee Boulevard, Hayward, CA 94542, USA
Salary and Benefits PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $100,000.00 per year to $115,000.00 per year. Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 14 paid holidays, one personal holiday and tuition fee waiver. For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package. This position may be eligible to participate in the Cal State East Bay hybrid telecommute program subject to management approval. Classification Administrator II About Cal State East Bay Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. About the Position Under the general direction of the AVP of Risk Management and Internal Control, the Emergency Manager is responsible for day to day administrative, operational, fiscal management of emergency management programs and services. The Emergency Manager manages planning, budgeting, training, and programming related to emergency preparedness and response functions. The Emergency Manager (1) serves as a liaison with local, state, and federal agencies to ensure compliance, (2) works directly with staff, faculty, and students to develop, implement, manage, and continually improve campus-wide emergency preparedness, business continuity response plans, and programs to improve the University’s ability to respond to emergencies, effectively manage incidents, and systematically restore the campus to full operation following adverse events. The Emergency Manager participates in State, County and Chancellor’s Office planning and compliance audits as they relate to emergency management. Responsibilities Responding to Emergencies: Respond to emergencies that directly or indirectly impact the operation of the University in accordance with the guidelines established within the California State University Emergency Operation Plans, the Federal Emergency Management Agency (FEMA) and the National Incident Management System. Coordinate responses by all appropriate campus resources during an actual event to ensure timely and effective response and manages recovery in a post-incident environment. Administrative Duties: Maintain and update all resource materials associated with emergency preparedness plans, prepares emergency situation status reports that describe response and recovery efforts, needs, and preliminary damage assessments. Apply for federal funding for emergency management related needs and administers and reports on the progress of such grants. Assist in the planning, developing, and managing of the budget relating to University Emergency Preparedness. Lead in the design, development, implementation, and management of existing and new programs, systems, procedures, and methods of operation related to emergency operations administration on Campus. Policy Creation, Review and Compliance: Develop and update the Emergency Operations Plan and all annexes in order to meet compliance standards established by the Federal Emergency Management Agency (FEMA), keeps informed of federal, state, and local regulations affecting emergency plans and ensures that plans adhere to these regulations, proposes alteration of emergency response procedures based on regulatory changes, technological changes, or knowledge gained from outcomes of previous emergency situations, and develops and performs tests and evaluations of emergency management plans in accordance with federal, state and county regulations/guidelines. Collaborate with various campus stakeholders in the development of hazard-specific plans that outline operating procedures to be used in response to disasters or emergencies, such as earthquakes, mass casualties and terrorist attacks, and in recovery from these events. Reviews emergency plans of individual campus departments to ensure their adequacy, alignment with the overall Cal State East Bay plan and compliance with University requirements. Research and oversee campus compliance with CSU, State, and Federal emergency preparedness guidelines, regulations, and policy. Ensure campus compliance with CSU EO #1056, Emergency Management, State, and Federal emergency preparedness guidelines, regulations and policy. Operational Preparedness: Coordinate and maintain the campus emergency response team assigned to staff the University’s Emergency Operations Center (EOC), facilitates the activation of the EOC, and serves as the Emergency Operations Center Coordinator in the event of an activation or any other roles as assigned by the EOC Executive or Director. Stay apprised of activities or changes that could affect the likelihood of an emergency, as well as those that could affect response efforts and details of plan implementation. Manage the Emergency Notification System and ensures the call lists for employees and students are up-to-date and functional, conducts quarterly reviews and verification of call lists and publishes updates, and maintains the Building Emergency Support Team (BEST) roster. Coordinates disaster response or crisis management activities, such as developing communications and implementation plans for evacuations, shelters, and special needs plans. Collaborate with other campus departments to ensure effective coordination and oversight of the BEST program including purchasing resources and materials for BEST members, providing training and drills, building emergency evacuation plans and building emergency supplies. Maintain working relationships with municipalities, county departments, other emergency response organizations (such as Red Cross), and similar entities to facilitate plan development, response effort coordination, and exchanges of personnel and equipment. Consult with officials of local and area governments, schools, hospitals, and other institutions to determine their needs and capabilities in the event of a natural disaster or other emergency. Inspect facilities and equipment, such as emergency operations centers and communications equipment, to determine their operational and functional capabilities in emergency situations. Assess emergency-related needs that should be addressed in disaster planning and/or provide technical support to others conducting such surveys. Leads the development and maintenance of the Emergency Management web pages in providing current information and training materials. Training: Plan, develop, and implement a variety of tabletop, functional, and full-scale exercises and drills designed to test the University’s ability to respond to various situations using an all-hazards approach to emergency management designed to test the University and identify gaps in the current response plan. Design, administer or coordinate emergency or disaster preparedness training courses that teach individuals and groups how to effectively respond to major emergencies and disasters. Trains groups in the preparations of emergency plans that are compatible with federal, state and county plans. Provides guidance for levels and types of training needed for campus emergency responders including the EOC, and other key members of the campus community. Identify training resources, coordinates attendance, and maintains an accurate database detailing training curriculum received by individuals on campus to ensure the University is compliant with current SEMS/NIMS requirements of having emergency responders trained in required ICS courses. Attend meetings, conferences, and workshops related to emergency management to learn new information and to develop working relationships with other CSU emergency managers and studies emergency plans used elsewhere to gather information for plan development and improvement. Develop instructional materials and makes presentations to groups to provide information on emergency plans and the implementation process. Collaborate with the Audit Manager in the testing and improvements of Business Continuity Plans for essential functions of the University. Minimum Qualifications A Bachelor's Degree from an accredited four-year college or university in Emergency Management, Public Administration, Public Policy, Business Administration, or related area. Three (3) years of related practical experience and a minimum of three years of experience supervising/managing professional staff. Required Qualifications Thorough knowledge of emergency management programs. Knowledge of principles, concepts and terminology in emergency preparedness and of legal/regulatory basis for current emergency management programs. Well versed in Standardized Emergency Management Systems (SEMS), Incident Command System (ICS), the California Emergency Services Act, the Natural Disaster Assistance Act, and the Robert T. Stafford Act. Participate and be a member in regional organizations such as the CA Office of Emergency Services Mutual Aid Regional Advisory Committee (MARAC), California Emergency Services Association, International Association of Emergency Managers, etc. Ability to train others and provide lead work direction. Interpret, and apply a wide variety of policies and procedures to develop conclusions and make recommendations. Perform basic research and statistical analysis. Analyze data and make accurate projections using business mathematics and basic statistics. Communicate effectively both orally and in writing. Condition(s) of Employment Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department. EEO Statement As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. Other Information All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website here. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available here. At Cal State East Bay, the following nine competencies have been identified as valued leadership qualities: Communication, Cooperation, Delegation, Empathy, Feedback, Innovation, Leadership Presence, Passion and Strategic Ability. While we may not expect our managers to exhibit all of these competencies, we do expect them to aspire to develop them. As part of the annual evaluation review process, the Emergency Manager will be evaluated on each. Sponsorship Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E-Verify employer. Mandated Reporter The incumbent in this position may be considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and will be required to comply with requirements set forth in the CSU Executive Order 1083 as a condition of employment. Advertised: Nov 14 2023 Pacific Standard Time Applications close: Apr 30 2024 Pacific Daylight Time Closing Date/Time:
Mar 07, 2024
Salary and Benefits PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $100,000.00 per year to $115,000.00 per year. Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 14 paid holidays, one personal holiday and tuition fee waiver. For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package. This position may be eligible to participate in the Cal State East Bay hybrid telecommute program subject to management approval. Classification Administrator II About Cal State East Bay Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. About the Position Under the general direction of the AVP of Risk Management and Internal Control, the Emergency Manager is responsible for day to day administrative, operational, fiscal management of emergency management programs and services. The Emergency Manager manages planning, budgeting, training, and programming related to emergency preparedness and response functions. The Emergency Manager (1) serves as a liaison with local, state, and federal agencies to ensure compliance, (2) works directly with staff, faculty, and students to develop, implement, manage, and continually improve campus-wide emergency preparedness, business continuity response plans, and programs to improve the University’s ability to respond to emergencies, effectively manage incidents, and systematically restore the campus to full operation following adverse events. The Emergency Manager participates in State, County and Chancellor’s Office planning and compliance audits as they relate to emergency management. Responsibilities Responding to Emergencies: Respond to emergencies that directly or indirectly impact the operation of the University in accordance with the guidelines established within the California State University Emergency Operation Plans, the Federal Emergency Management Agency (FEMA) and the National Incident Management System. Coordinate responses by all appropriate campus resources during an actual event to ensure timely and effective response and manages recovery in a post-incident environment. Administrative Duties: Maintain and update all resource materials associated with emergency preparedness plans, prepares emergency situation status reports that describe response and recovery efforts, needs, and preliminary damage assessments. Apply for federal funding for emergency management related needs and administers and reports on the progress of such grants. Assist in the planning, developing, and managing of the budget relating to University Emergency Preparedness. Lead in the design, development, implementation, and management of existing and new programs, systems, procedures, and methods of operation related to emergency operations administration on Campus. Policy Creation, Review and Compliance: Develop and update the Emergency Operations Plan and all annexes in order to meet compliance standards established by the Federal Emergency Management Agency (FEMA), keeps informed of federal, state, and local regulations affecting emergency plans and ensures that plans adhere to these regulations, proposes alteration of emergency response procedures based on regulatory changes, technological changes, or knowledge gained from outcomes of previous emergency situations, and develops and performs tests and evaluations of emergency management plans in accordance with federal, state and county regulations/guidelines. Collaborate with various campus stakeholders in the development of hazard-specific plans that outline operating procedures to be used in response to disasters or emergencies, such as earthquakes, mass casualties and terrorist attacks, and in recovery from these events. Reviews emergency plans of individual campus departments to ensure their adequacy, alignment with the overall Cal State East Bay plan and compliance with University requirements. Research and oversee campus compliance with CSU, State, and Federal emergency preparedness guidelines, regulations, and policy. Ensure campus compliance with CSU EO #1056, Emergency Management, State, and Federal emergency preparedness guidelines, regulations and policy. Operational Preparedness: Coordinate and maintain the campus emergency response team assigned to staff the University’s Emergency Operations Center (EOC), facilitates the activation of the EOC, and serves as the Emergency Operations Center Coordinator in the event of an activation or any other roles as assigned by the EOC Executive or Director. Stay apprised of activities or changes that could affect the likelihood of an emergency, as well as those that could affect response efforts and details of plan implementation. Manage the Emergency Notification System and ensures the call lists for employees and students are up-to-date and functional, conducts quarterly reviews and verification of call lists and publishes updates, and maintains the Building Emergency Support Team (BEST) roster. Coordinates disaster response or crisis management activities, such as developing communications and implementation plans for evacuations, shelters, and special needs plans. Collaborate with other campus departments to ensure effective coordination and oversight of the BEST program including purchasing resources and materials for BEST members, providing training and drills, building emergency evacuation plans and building emergency supplies. Maintain working relationships with municipalities, county departments, other emergency response organizations (such as Red Cross), and similar entities to facilitate plan development, response effort coordination, and exchanges of personnel and equipment. Consult with officials of local and area governments, schools, hospitals, and other institutions to determine their needs and capabilities in the event of a natural disaster or other emergency. Inspect facilities and equipment, such as emergency operations centers and communications equipment, to determine their operational and functional capabilities in emergency situations. Assess emergency-related needs that should be addressed in disaster planning and/or provide technical support to others conducting such surveys. Leads the development and maintenance of the Emergency Management web pages in providing current information and training materials. Training: Plan, develop, and implement a variety of tabletop, functional, and full-scale exercises and drills designed to test the University’s ability to respond to various situations using an all-hazards approach to emergency management designed to test the University and identify gaps in the current response plan. Design, administer or coordinate emergency or disaster preparedness training courses that teach individuals and groups how to effectively respond to major emergencies and disasters. Trains groups in the preparations of emergency plans that are compatible with federal, state and county plans. Provides guidance for levels and types of training needed for campus emergency responders including the EOC, and other key members of the campus community. Identify training resources, coordinates attendance, and maintains an accurate database detailing training curriculum received by individuals on campus to ensure the University is compliant with current SEMS/NIMS requirements of having emergency responders trained in required ICS courses. Attend meetings, conferences, and workshops related to emergency management to learn new information and to develop working relationships with other CSU emergency managers and studies emergency plans used elsewhere to gather information for plan development and improvement. Develop instructional materials and makes presentations to groups to provide information on emergency plans and the implementation process. Collaborate with the Audit Manager in the testing and improvements of Business Continuity Plans for essential functions of the University. Minimum Qualifications A Bachelor's Degree from an accredited four-year college or university in Emergency Management, Public Administration, Public Policy, Business Administration, or related area. Three (3) years of related practical experience and a minimum of three years of experience supervising/managing professional staff. Required Qualifications Thorough knowledge of emergency management programs. Knowledge of principles, concepts and terminology in emergency preparedness and of legal/regulatory basis for current emergency management programs. Well versed in Standardized Emergency Management Systems (SEMS), Incident Command System (ICS), the California Emergency Services Act, the Natural Disaster Assistance Act, and the Robert T. Stafford Act. Participate and be a member in regional organizations such as the CA Office of Emergency Services Mutual Aid Regional Advisory Committee (MARAC), California Emergency Services Association, International Association of Emergency Managers, etc. Ability to train others and provide lead work direction. Interpret, and apply a wide variety of policies and procedures to develop conclusions and make recommendations. Perform basic research and statistical analysis. Analyze data and make accurate projections using business mathematics and basic statistics. Communicate effectively both orally and in writing. Condition(s) of Employment Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department. EEO Statement As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. Other Information All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website here. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available here. At Cal State East Bay, the following nine competencies have been identified as valued leadership qualities: Communication, Cooperation, Delegation, Empathy, Feedback, Innovation, Leadership Presence, Passion and Strategic Ability. While we may not expect our managers to exhibit all of these competencies, we do expect them to aspire to develop them. As part of the annual evaluation review process, the Emergency Manager will be evaluated on each. Sponsorship Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E-Verify employer. Mandated Reporter The incumbent in this position may be considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and will be required to comply with requirements set forth in the CSU Executive Order 1083 as a condition of employment. Advertised: Nov 14 2023 Pacific Standard Time Applications close: Apr 30 2024 Pacific Daylight Time Closing Date/Time:
Cal State University (CSU) East Bay
25800 Carlos Bee Boulevard, Hayward, CA 94542, USA
Salary and Benefits Salary Range: $4,610.00 per month to $6,556.00 per month. PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $4,610.00 per month to $5,000.00 per month. Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 14 paid holidays, one personal holiday and tuition fee waiver. For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package. This position may be eligible to participate in the Cal State East Bay hybrid telecommute program subject to management approval. Classification Student Services Professional II About Cal State East Bay Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. About the Position The Enrollment Information Center (EIC) provides comprehensive services to prospective students, currently enrolled students, staff, faculty and the members of the community-at-large who are seeking information or services from the University relative to outreach, pre-admission advising, and evaluation for the purposes of admission and graduation, student records, registration and financial aid. As the EIC front desk staff, this position provides information and services pertaining to student admissions, financial aid, and registration in the lobby of the Student Administration Building. The EIC serves as the front-line, first contact for students; handling general inquiries regarding admissions, registration, records, graduation evaluations and financial aid. This position will respond to complex and in-depth inquiries regarding all areas mentioned above. The Compliance Support Analyst responsibilities of this position include helping students and families navigate the financial aid process. This includes assisting in the review process for student aid eligibility, collecting data to determine student awards, and communicating with students and their families regarding financial aid related matters. This position will also work on verification and assist in the timely administration of program compliance under the supervision of the Compliance Director. Responsibilities General Front Desk Duties : Effectively and efficiently advise current students on University policies, procedures and eligibility requirements as it relates to enrollment services, admissions, financial aid, records/registration, graduation and academic standards. Obtain information, analyze data, reason logically, and draw valid conclusions to make appropriate recommendations to students through a working knowledge of general University operations. Provide accurate, ethical, and quality initial admission, registration, graduation and financial aid advising to help students navigate through the University via phone, in-person, and through electronic communications. Serve as point-of-contact for students in working with Enrollment Management, participating in a case management operations model, so that student issues are handled to completion. Admissions: Determine admission status, next course of action and give clear and concise directions as to next steps. Initially evaluate transcripts to determine if the document will be satisfactory for meeting the deadline. Explain admission decisions and advise students as to what is needed to meet qualifications, appeals or refer students to the specialist who evaluated the transcripts. Records and Enrollment: Collect documents and review for accuracy. Advise students as to which document is appropriate for their particular need and verify accuracy of completion. Explain policies and procedures regarding University registration policies and help students register or troubleshoot areas of obstacles. Graduation: Explain policies and procedures to facilitate graduation filing. Help students who can file for graduation online or advise, based on the situation to file as non-matriculated. Verify status regarding graduation and explain the process to ensure students' understanding of the ceremony versus confirmation of degree awarded. Financial Aid: Help students, parents and staff complete tasks to facilitate the gathering of information and documents for financial aid. Explain awarding timelines and priority deadlines to students. Advise students on how to view their financial aid awards through their MYCSUEB Portal. Assist students with completing financial aid paperwork through the CampusLogic platform. Troubleshoot areas of login and incorrect document retrieval due to user error. Advise students and parents about types of acceptable documentation. When documents do not meet the financial aid specifications, a clear explanation of requirements and expectations will be explained to the students. Compliance Support Analyst: Assist in the administration of aid for special programs including but not limited to PHAP, Teaching Credential, and other non-degree programs. Gather data from reviews and assist in the administration of resolutions for issues including (but are not limited to) over awards, aggregate issues, dual enrollments, C flags, and Pell Pop, and other discrepancies that cannot be resolved through batch/system processing. Assist to ensure timely administration and coordination of Private and Plus Loans. Help with supporting timely administration and coordination of Special Circumstance Appeals as well as Verifications. Help with administration of remote learning programs such as study abroad and institutional partnerships through cross registration. Assist with phone traffic for the Financial Aid Office. Other Duties and special projects as assigned: Work with IT to ensure computers are running effectively. Ensure tidy and professional appearance of the EIC. Attend staff meetings, training sessions and Town Hall meetings as appropriate and directed. Assist with on-campus events as needed. Minimum Qualifications Experience: The equivalent of two (2) years of professional experience in one of the student services program areas or in a related field. Experience should give evidence of competence and indicate the potential for further growth. A Master’s degree in a job-related field may be substituted for one year of professional experience. Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. Knowledge and Abilities: Working knowledge of the practices, procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management General knowledge of research and interview techniques; and of the principles of individual and group behavior. Ability to interpret and apply program rules and regulations. Use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements. Obtain factual and interpretive information through interviews. Reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data. Advise students individually and in groups on routine matters where required. Recognize multicultural, multi-sexed and multi-aged value systems and work accordingly. Establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office. Required Qualifications Ability to develop, retain, interpret, and apply comprehensive knowledge of university enrollment requirements, policies, and procedures. Ability and willingness to understand, embrace, and communicate Cal State East Bay marketing messages. Ability to analyze complex situations accurately and adopt effective courses of action. Ability to safeguard the confidentiality and security of records. Knowledge of individual counseling techniques Knowledge of student services programs outside of Planning, Enrollment Management, and Student Affairs. Ability to advise students on complex student-related matters such as disqualification and financial aid. Ability to carry-out complex assignments without detailed instructions. Ability to interact professionally and effectively--individually or in group settings--with diverse current and/or prospective students and their family members. Ability to reason logically, analyze, and define organizational and operating problems and implement appropriate responses. Strong organizational skills and ability to plan, coordinate, and initiate actions necessary to implement administrative or group decisions or recommendations. Ability to work independently. Excellent written and verbal communication skills in English. Ability to work with student information systems (at an advanced level), imaged document systems, degree audit software, instant messaging, e-mail, web-based information resources, and MS Office applications. Condition(s) of Employment Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department. EEO Statement As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. Other Information All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website here. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available here. Sponsorship Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E-Verify employer. Mandated Reporter The incumbent in this position may be considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and will be required to comply with requirements set forth in the CSU Executive Order 1083 as a condition of employment. Advertised: Mar 25 2024 Pacific Daylight Time Applications close: Jul 25 2024 Pacific Daylight Time Closing Date/Time:
Mar 26, 2024
Salary and Benefits Salary Range: $4,610.00 per month to $6,556.00 per month. PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $4,610.00 per month to $5,000.00 per month. Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 14 paid holidays, one personal holiday and tuition fee waiver. For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package. This position may be eligible to participate in the Cal State East Bay hybrid telecommute program subject to management approval. Classification Student Services Professional II About Cal State East Bay Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. About the Position The Enrollment Information Center (EIC) provides comprehensive services to prospective students, currently enrolled students, staff, faculty and the members of the community-at-large who are seeking information or services from the University relative to outreach, pre-admission advising, and evaluation for the purposes of admission and graduation, student records, registration and financial aid. As the EIC front desk staff, this position provides information and services pertaining to student admissions, financial aid, and registration in the lobby of the Student Administration Building. The EIC serves as the front-line, first contact for students; handling general inquiries regarding admissions, registration, records, graduation evaluations and financial aid. This position will respond to complex and in-depth inquiries regarding all areas mentioned above. The Compliance Support Analyst responsibilities of this position include helping students and families navigate the financial aid process. This includes assisting in the review process for student aid eligibility, collecting data to determine student awards, and communicating with students and their families regarding financial aid related matters. This position will also work on verification and assist in the timely administration of program compliance under the supervision of the Compliance Director. Responsibilities General Front Desk Duties : Effectively and efficiently advise current students on University policies, procedures and eligibility requirements as it relates to enrollment services, admissions, financial aid, records/registration, graduation and academic standards. Obtain information, analyze data, reason logically, and draw valid conclusions to make appropriate recommendations to students through a working knowledge of general University operations. Provide accurate, ethical, and quality initial admission, registration, graduation and financial aid advising to help students navigate through the University via phone, in-person, and through electronic communications. Serve as point-of-contact for students in working with Enrollment Management, participating in a case management operations model, so that student issues are handled to completion. Admissions: Determine admission status, next course of action and give clear and concise directions as to next steps. Initially evaluate transcripts to determine if the document will be satisfactory for meeting the deadline. Explain admission decisions and advise students as to what is needed to meet qualifications, appeals or refer students to the specialist who evaluated the transcripts. Records and Enrollment: Collect documents and review for accuracy. Advise students as to which document is appropriate for their particular need and verify accuracy of completion. Explain policies and procedures regarding University registration policies and help students register or troubleshoot areas of obstacles. Graduation: Explain policies and procedures to facilitate graduation filing. Help students who can file for graduation online or advise, based on the situation to file as non-matriculated. Verify status regarding graduation and explain the process to ensure students' understanding of the ceremony versus confirmation of degree awarded. Financial Aid: Help students, parents and staff complete tasks to facilitate the gathering of information and documents for financial aid. Explain awarding timelines and priority deadlines to students. Advise students on how to view their financial aid awards through their MYCSUEB Portal. Assist students with completing financial aid paperwork through the CampusLogic platform. Troubleshoot areas of login and incorrect document retrieval due to user error. Advise students and parents about types of acceptable documentation. When documents do not meet the financial aid specifications, a clear explanation of requirements and expectations will be explained to the students. Compliance Support Analyst: Assist in the administration of aid for special programs including but not limited to PHAP, Teaching Credential, and other non-degree programs. Gather data from reviews and assist in the administration of resolutions for issues including (but are not limited to) over awards, aggregate issues, dual enrollments, C flags, and Pell Pop, and other discrepancies that cannot be resolved through batch/system processing. Assist to ensure timely administration and coordination of Private and Plus Loans. Help with supporting timely administration and coordination of Special Circumstance Appeals as well as Verifications. Help with administration of remote learning programs such as study abroad and institutional partnerships through cross registration. Assist with phone traffic for the Financial Aid Office. Other Duties and special projects as assigned: Work with IT to ensure computers are running effectively. Ensure tidy and professional appearance of the EIC. Attend staff meetings, training sessions and Town Hall meetings as appropriate and directed. Assist with on-campus events as needed. Minimum Qualifications Experience: The equivalent of two (2) years of professional experience in one of the student services program areas or in a related field. Experience should give evidence of competence and indicate the potential for further growth. A Master’s degree in a job-related field may be substituted for one year of professional experience. Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. Knowledge and Abilities: Working knowledge of the practices, procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management General knowledge of research and interview techniques; and of the principles of individual and group behavior. Ability to interpret and apply program rules and regulations. Use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements. Obtain factual and interpretive information through interviews. Reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data. Advise students individually and in groups on routine matters where required. Recognize multicultural, multi-sexed and multi-aged value systems and work accordingly. Establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office. Required Qualifications Ability to develop, retain, interpret, and apply comprehensive knowledge of university enrollment requirements, policies, and procedures. Ability and willingness to understand, embrace, and communicate Cal State East Bay marketing messages. Ability to analyze complex situations accurately and adopt effective courses of action. Ability to safeguard the confidentiality and security of records. Knowledge of individual counseling techniques Knowledge of student services programs outside of Planning, Enrollment Management, and Student Affairs. Ability to advise students on complex student-related matters such as disqualification and financial aid. Ability to carry-out complex assignments without detailed instructions. Ability to interact professionally and effectively--individually or in group settings--with diverse current and/or prospective students and their family members. Ability to reason logically, analyze, and define organizational and operating problems and implement appropriate responses. Strong organizational skills and ability to plan, coordinate, and initiate actions necessary to implement administrative or group decisions or recommendations. Ability to work independently. Excellent written and verbal communication skills in English. Ability to work with student information systems (at an advanced level), imaged document systems, degree audit software, instant messaging, e-mail, web-based information resources, and MS Office applications. Condition(s) of Employment Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department. EEO Statement As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. Other Information All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website here. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available here. Sponsorship Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E-Verify employer. Mandated Reporter The incumbent in this position may be considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and will be required to comply with requirements set forth in the CSU Executive Order 1083 as a condition of employment. Advertised: Mar 25 2024 Pacific Daylight Time Applications close: Jul 25 2024 Pacific Daylight Time Closing Date/Time:
CITY OF ATLANTA, GA
Atlanta, Georgia, United States
Salary Range: $87,250 to $109,088 Under the direction of the Executive Director, the Customer Service and Constituent Support Director will serve as a senior-level professional responsible for all day-to-day operations related to constituent requests, support, and special events for the office. The employee in this classification will provide leadership and direction to staff, while managing operations and developing strategic initiatives in line with service delivery functions of the office. Other responsibilities include, providing policy recommendations for implementation and oversight to ensure office operations; providing and coordinating constituent resources; and, building strategic partnerships to enhance the quality of life for residents. Creates and implements the office operational plans, and associated policies, to manage and respond to constituent requests, advocate for constituent needs, and coordinate resources through the Mayor’s Office of Constituent Services Develops staffing plans based on staff capabilities, technology, service level goals, and operational budget Establishes and administers key performance indicators (KPI), operating guidelines, activities and reporting mechanisms and works for continual process improvement Monitors the performance of key systems, networks, service levels, and industry trends Manages the training, development, and review of assigned staff Establishes performance requirements and regularly monitors performance to ensure adherence to service and productivity levels Provides coaching for performance improvement and development Guides disciplinary action, up to and including termination in accordance with code and City human resources policies Cultivates and maintains collaborative working relationships with executives and department directors to address emerging issues and identify and realize opportunities for improving desired outcomes Cultivates and maintains collaborative working relationships with external partners and agencies to build aligned, strategic partnerships Creates, implements, and manages an environment utilizing data-driven decision making, reporting, and technology to enhance operations Manages and creates work orders generated by team members for high-issue resolution, service requests, and functions of the department Responds to escalated calls of a sensitive nature and calls regarding emergency situations, and constituent crisis, while ensuring appropriate personnel are notified Maintains liaison with other operational departments to coordinate resources when necessary Represent the office in an official capacity if the Mayor, Commissioner, or other official is not available Must be willing to work extended hours including certain City recognized holidays, weekends, declared emergencies, etc. The above statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential duties and responsibilities of the job and should not be considered as a detailed description of all the work requirements of the position. COA may change the specific job duties with or without prior notice based on the needs of the organization. This is a partial listing of necessary knowledges, skills, and abilities required to perform the job successfully. It is not an exhaustive list: • Proficiency in building and delivering PowerPoint presentations, with a proficiency in the use of Microsoft Office Products. • The ability to convey complex information in a way that is relevant, in plain but compelling language. • Ability to capture, analyze, interpret, and present data in senior-level capacity. • The ability and willingness to share information across groups for the betterment of the community and department. • The ability to build trust and rapport with various audiences. • Flexibility, enthusiasm, creativity, professionalism, diplomacy, and extreme attention to detail are essential. • Build professional relationships with internal and external staff, constituents, and citizens. • Offer flexibility and adaptability, especially during times of change and stress. • Communicate effectively both orally and in writing. • Experienced in managing complex projects on strategy and within budget. • The right candidate will have high standards and appreciate working for an organization that values quality, innovation, and value for the taxpayer’s dollar. Bachelor’s Degree in Public Administration, Social Work, Social Services, Counseling or related degree Seven (7) - ten (10) years of relevant work experience Preferred Requirements (separate from minimum requirements and not required to qualify for the job) Three (3) - five (5) years of experience designing, executing, and evaluating constituent-driven programming for measurable outcomes and results
Mar 08, 2024
Full Time
Salary Range: $87,250 to $109,088 Under the direction of the Executive Director, the Customer Service and Constituent Support Director will serve as a senior-level professional responsible for all day-to-day operations related to constituent requests, support, and special events for the office. The employee in this classification will provide leadership and direction to staff, while managing operations and developing strategic initiatives in line with service delivery functions of the office. Other responsibilities include, providing policy recommendations for implementation and oversight to ensure office operations; providing and coordinating constituent resources; and, building strategic partnerships to enhance the quality of life for residents. Creates and implements the office operational plans, and associated policies, to manage and respond to constituent requests, advocate for constituent needs, and coordinate resources through the Mayor’s Office of Constituent Services Develops staffing plans based on staff capabilities, technology, service level goals, and operational budget Establishes and administers key performance indicators (KPI), operating guidelines, activities and reporting mechanisms and works for continual process improvement Monitors the performance of key systems, networks, service levels, and industry trends Manages the training, development, and review of assigned staff Establishes performance requirements and regularly monitors performance to ensure adherence to service and productivity levels Provides coaching for performance improvement and development Guides disciplinary action, up to and including termination in accordance with code and City human resources policies Cultivates and maintains collaborative working relationships with executives and department directors to address emerging issues and identify and realize opportunities for improving desired outcomes Cultivates and maintains collaborative working relationships with external partners and agencies to build aligned, strategic partnerships Creates, implements, and manages an environment utilizing data-driven decision making, reporting, and technology to enhance operations Manages and creates work orders generated by team members for high-issue resolution, service requests, and functions of the department Responds to escalated calls of a sensitive nature and calls regarding emergency situations, and constituent crisis, while ensuring appropriate personnel are notified Maintains liaison with other operational departments to coordinate resources when necessary Represent the office in an official capacity if the Mayor, Commissioner, or other official is not available Must be willing to work extended hours including certain City recognized holidays, weekends, declared emergencies, etc. The above statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential duties and responsibilities of the job and should not be considered as a detailed description of all the work requirements of the position. COA may change the specific job duties with or without prior notice based on the needs of the organization. This is a partial listing of necessary knowledges, skills, and abilities required to perform the job successfully. It is not an exhaustive list: • Proficiency in building and delivering PowerPoint presentations, with a proficiency in the use of Microsoft Office Products. • The ability to convey complex information in a way that is relevant, in plain but compelling language. • Ability to capture, analyze, interpret, and present data in senior-level capacity. • The ability and willingness to share information across groups for the betterment of the community and department. • The ability to build trust and rapport with various audiences. • Flexibility, enthusiasm, creativity, professionalism, diplomacy, and extreme attention to detail are essential. • Build professional relationships with internal and external staff, constituents, and citizens. • Offer flexibility and adaptability, especially during times of change and stress. • Communicate effectively both orally and in writing. • Experienced in managing complex projects on strategy and within budget. • The right candidate will have high standards and appreciate working for an organization that values quality, innovation, and value for the taxpayer’s dollar. Bachelor’s Degree in Public Administration, Social Work, Social Services, Counseling or related degree Seven (7) - ten (10) years of relevant work experience Preferred Requirements (separate from minimum requirements and not required to qualify for the job) Three (3) - five (5) years of experience designing, executing, and evaluating constituent-driven programming for measurable outcomes and results
Cal State University (CSU) East Bay
25800 Carlos Bee Boulevard, Hayward, CA 94542, USA
Salary and Benefits Salary Range: $5,025.00 per month to $7,159.00 per month. PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $5,276.00 per month to $6,000.00 per month. Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 14 paid holidays, one personal holiday and tuition fee waiver. For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package. This position may be eligible to participate in the Cal State East Bay hybrid telecommute program subject to management approval. Classification Student Services Professional III, Exempt About Cal State East Bay Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. About the Position This is a temporary, full-time, grant funded position through December 31, 2024, with the possibility of re-appointment for a maximum of three years from the date of hire. Project IMPACT, a Student Support Services (SSS) Program, is funded through the TRIO division of the United States Department of Education. The SSS program is a five-year grant (2020-2025). This position opening is available through December 31, 2024, with the possibility of reappointment for a maximum of three years from the date of hire. Project IMPACT provides undergraduate students with disabilities non-mandated support services, including academic advising, career planning, subject specific tutoring, support with the financial aid process, support with the graduate school application process, academic wellness counseling, assistive technology training, academic skills development, and personal finance skill development. The intent of this program is to provide services to increase retention, student GPAs and graduation rates of students with disabilities. Project IMPACT provides these enhanced academic support services to 100+ students with disabilities. The primary purpose of this position is to provide academic advising and academic wellness counseling to participating students. The Academic Success & Wellness Counselor supports students in completing their post-secondary education by providing targeted advice related to class selection, the development of educational plans and monitors the academic progress of students in the program. Furthermore, the Academic Success & Wellness Counselor provides academic wellness counseling to support students in the development of non-cognitive skills including academic & realistic self-appraisal, growth mindset, locus of control, positive self-concept, motivation and long-term goal setting. This position will function as a team member of Project IMPACT and will assist the Project IMPACT Program Coordinator with carrying out the requirements of the grant. Responsibilities Direct Services to Students Academic Advising: Provide academic advising to participants including support with course selection each term and the development of long-term educational plans. Provide academic advising related to withdrawals, plans for recovering from academic probation and avoiding academic disqualification. Offer advice that takes into consideration students’ financial aid status, participation with the Department of Rehabilitation, personal learning preferences, learning strengths and challenges, and disability management strategies as it relates to course load and course selection. Monitor students’ grades and academic progress towards graduation. Monitor barriers to students’ ability to enroll or continue to make academic progress (academic holds, financial holds, etc.). Attend regular university-wide meetings that support the function of academic advising. Develop a close working relationship with the General Education Office and Academic Advising and Career Education (AACE) Office. Collaborate with the Department of Rehabilitation if a student is a client. Provide support to students with graduate school applications. Academic Wellness Counseling: Provide general educational and emotional support to students as it relates to their academic experience. While academic wellness counseling is not therapy, the Academic Success and Wellness Counselor supports students with academic & realistic self-appraisal, growth mindset, locus of control, positive self-concept, anxiety, managing interpersonal conflicts, developing a support network, developing plans of self-support, motivation and long term goal setting. Conduct workshops for students on the above mentioned topics. Conduct trainings for part-time staff on the above mentioned topics and help facilitate a culture of growth mindset. Participate in the development of a nurturing team-focused culture. Inform Accessibility Services Director immediately of participants at risk to harm self or others. Individual Support Plan Development: In collaboration with the Program Coordinator, support students in developing Individual Support Plans which serve as a guide for how students should engage with the various services offered by the program, given their unique needs. Identify students at risk for not persisting, including using CSUEB’s early alert system in Bay Adviser. Help students revise their support plans accordingly. Coordinate with other departments and agencies as needed to support students in finding and making use of additional resources. Financial Aid Advising: Support students in completing all necessary applications for Financial Aid, including the FAFSA, the Cal State East Bay financial aid verification process and scholarship applications. Support students with completing financial aid appeals as needed. Develop a strong working relationship with the Financial Aid Office personnel to maintain understanding of the financial aid process, student requirements for meeting academic progress standards, and required student-submitted financial aid documentation. Record Keeping and Reporting: The Academic Success and Wellness Counselor is expected to keep accurate and timely case notes and maintain accurate student information in program software including Blumen and Accommodate. Support with Maintenance of Program Collaborate with other campus departments including Accessibility Services, various academic departments, the General Education Office, Academic Advising and Career Education, Housing and Financial Aid to educate the campus community about Project IMPACT. With the Program Coordinator, recruit, interview and select new students to join the program each summer. Attend outreach events for student recruitment as needed. Support other program staff with the coordination of the tutoring service and provide subject-specific tutoring if needed. Support the work of the Program Coordinator in meeting all programmatic objectives as outlined in the grant. Carry out the requirements of the grant and assist the Program Coordinator in monitoring compliance with state and federal regulations, maintaining accurate student records and other administrative tasks as needed. Attend TRIO trainings as needed to remain aware of best practices for TRIO service delivery. Other Duties as Assigned Minimum Qualifications Education: Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A Master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A Doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Knowledge and Abilities: The following knowledge and abilities as well as those listed at the lower levels in the Student Services Professional series are required for appointment into this classification. Thorough knowledge of the principles of individual and group behavior. General knowledge of the principles, practices and trends of the Student Services field as well as general knowledge of the policies, procedures and practices of the program area to which assigned. General knowledge of individual counseling techniques. General knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of the specific campus to which the position is assigned. Working knowledge of student services programs outside the program to which immediately assigned. Ability to analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student-related matters. Determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature. Interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action. Carry out a variety of professionally complex assignments without detailed instructions; and establish and maintain cooperative working relationships with a variety of individuals. Required Qualifications General knowledge of the principles, practices and trends of the Student Services field. General knowledge of individual counseling techniques. Ability to analyze complex situations accurately and adopt effective courses of action. Advise students on complex student-related matters and determine appropriate courses of action. Carry out a variety of professionally complex assignments without detailed instructions. Knowledge of various types of disabilities including physical and mental health disabilities, learning disabilities, and developmental disabilities including Autism. An understanding of the financial aid process, general student requirements for meeting academic progress standards, and general knowledge of typical graduation/ general education requirements. Knowledge of legally mandated services to students with disabilities under the Americans with Disabilities Act and Section 504 of the Rehabilitation Act. Knowledge of laws and ethics related to counseling. Experience providing services to students in a higher education environment, including case management in an academic coaching, counseling, advisor or related role. Competent in working with students in distress, including students with significant mental health challenges and knowledge of related protocols for student and campus safety. Strong ability to communicate effectively with diverse students, faculty, staff and community members. Proactive problem solving skills. General competence with software packages such as Microsoft Office Suite and academic support software packages. Experience with counseling theory and practice, intake interview techniques, and group facilitation skills. Preferred Skills and Knowledge A Master’s degree in Counseling, Educational Psychology, Psychology, Social Work, Special Education or related field. Experience working with students with disabilities in a higher education setting is strongly preferred. Experience working with students with disabilities, low-socioeconomic status, or first generation college students. Previous experience with TRIO programs. Specific knowledge of Cal State East Bay requirements for General Education, graduation and financial aid. Experience with Blumen Software, PeopleSoft, Accommodate, and/or Bay Advisor. Condition(s) of Employment Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department. EEO Statement As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. Other Information All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website here. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available here. Sponsorship Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E-Verify employer. Mandated Reporter The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. Advertised: Jan 19 2024 Pacific Standard Time Applications close: May 19 2024 Pacific Daylight Time Closing Date/Time:
Mar 07, 2024
Salary and Benefits Salary Range: $5,025.00 per month to $7,159.00 per month. PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $5,276.00 per month to $6,000.00 per month. Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 14 paid holidays, one personal holiday and tuition fee waiver. For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package. This position may be eligible to participate in the Cal State East Bay hybrid telecommute program subject to management approval. Classification Student Services Professional III, Exempt About Cal State East Bay Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. About the Position This is a temporary, full-time, grant funded position through December 31, 2024, with the possibility of re-appointment for a maximum of three years from the date of hire. Project IMPACT, a Student Support Services (SSS) Program, is funded through the TRIO division of the United States Department of Education. The SSS program is a five-year grant (2020-2025). This position opening is available through December 31, 2024, with the possibility of reappointment for a maximum of three years from the date of hire. Project IMPACT provides undergraduate students with disabilities non-mandated support services, including academic advising, career planning, subject specific tutoring, support with the financial aid process, support with the graduate school application process, academic wellness counseling, assistive technology training, academic skills development, and personal finance skill development. The intent of this program is to provide services to increase retention, student GPAs and graduation rates of students with disabilities. Project IMPACT provides these enhanced academic support services to 100+ students with disabilities. The primary purpose of this position is to provide academic advising and academic wellness counseling to participating students. The Academic Success & Wellness Counselor supports students in completing their post-secondary education by providing targeted advice related to class selection, the development of educational plans and monitors the academic progress of students in the program. Furthermore, the Academic Success & Wellness Counselor provides academic wellness counseling to support students in the development of non-cognitive skills including academic & realistic self-appraisal, growth mindset, locus of control, positive self-concept, motivation and long-term goal setting. This position will function as a team member of Project IMPACT and will assist the Project IMPACT Program Coordinator with carrying out the requirements of the grant. Responsibilities Direct Services to Students Academic Advising: Provide academic advising to participants including support with course selection each term and the development of long-term educational plans. Provide academic advising related to withdrawals, plans for recovering from academic probation and avoiding academic disqualification. Offer advice that takes into consideration students’ financial aid status, participation with the Department of Rehabilitation, personal learning preferences, learning strengths and challenges, and disability management strategies as it relates to course load and course selection. Monitor students’ grades and academic progress towards graduation. Monitor barriers to students’ ability to enroll or continue to make academic progress (academic holds, financial holds, etc.). Attend regular university-wide meetings that support the function of academic advising. Develop a close working relationship with the General Education Office and Academic Advising and Career Education (AACE) Office. Collaborate with the Department of Rehabilitation if a student is a client. Provide support to students with graduate school applications. Academic Wellness Counseling: Provide general educational and emotional support to students as it relates to their academic experience. While academic wellness counseling is not therapy, the Academic Success and Wellness Counselor supports students with academic & realistic self-appraisal, growth mindset, locus of control, positive self-concept, anxiety, managing interpersonal conflicts, developing a support network, developing plans of self-support, motivation and long term goal setting. Conduct workshops for students on the above mentioned topics. Conduct trainings for part-time staff on the above mentioned topics and help facilitate a culture of growth mindset. Participate in the development of a nurturing team-focused culture. Inform Accessibility Services Director immediately of participants at risk to harm self or others. Individual Support Plan Development: In collaboration with the Program Coordinator, support students in developing Individual Support Plans which serve as a guide for how students should engage with the various services offered by the program, given their unique needs. Identify students at risk for not persisting, including using CSUEB’s early alert system in Bay Adviser. Help students revise their support plans accordingly. Coordinate with other departments and agencies as needed to support students in finding and making use of additional resources. Financial Aid Advising: Support students in completing all necessary applications for Financial Aid, including the FAFSA, the Cal State East Bay financial aid verification process and scholarship applications. Support students with completing financial aid appeals as needed. Develop a strong working relationship with the Financial Aid Office personnel to maintain understanding of the financial aid process, student requirements for meeting academic progress standards, and required student-submitted financial aid documentation. Record Keeping and Reporting: The Academic Success and Wellness Counselor is expected to keep accurate and timely case notes and maintain accurate student information in program software including Blumen and Accommodate. Support with Maintenance of Program Collaborate with other campus departments including Accessibility Services, various academic departments, the General Education Office, Academic Advising and Career Education, Housing and Financial Aid to educate the campus community about Project IMPACT. With the Program Coordinator, recruit, interview and select new students to join the program each summer. Attend outreach events for student recruitment as needed. Support other program staff with the coordination of the tutoring service and provide subject-specific tutoring if needed. Support the work of the Program Coordinator in meeting all programmatic objectives as outlined in the grant. Carry out the requirements of the grant and assist the Program Coordinator in monitoring compliance with state and federal regulations, maintaining accurate student records and other administrative tasks as needed. Attend TRIO trainings as needed to remain aware of best practices for TRIO service delivery. Other Duties as Assigned Minimum Qualifications Education: Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A Master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A Doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Knowledge and Abilities: The following knowledge and abilities as well as those listed at the lower levels in the Student Services Professional series are required for appointment into this classification. Thorough knowledge of the principles of individual and group behavior. General knowledge of the principles, practices and trends of the Student Services field as well as general knowledge of the policies, procedures and practices of the program area to which assigned. General knowledge of individual counseling techniques. General knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of the specific campus to which the position is assigned. Working knowledge of student services programs outside the program to which immediately assigned. Ability to analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student-related matters. Determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature. Interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action. Carry out a variety of professionally complex assignments without detailed instructions; and establish and maintain cooperative working relationships with a variety of individuals. Required Qualifications General knowledge of the principles, practices and trends of the Student Services field. General knowledge of individual counseling techniques. Ability to analyze complex situations accurately and adopt effective courses of action. Advise students on complex student-related matters and determine appropriate courses of action. Carry out a variety of professionally complex assignments without detailed instructions. Knowledge of various types of disabilities including physical and mental health disabilities, learning disabilities, and developmental disabilities including Autism. An understanding of the financial aid process, general student requirements for meeting academic progress standards, and general knowledge of typical graduation/ general education requirements. Knowledge of legally mandated services to students with disabilities under the Americans with Disabilities Act and Section 504 of the Rehabilitation Act. Knowledge of laws and ethics related to counseling. Experience providing services to students in a higher education environment, including case management in an academic coaching, counseling, advisor or related role. Competent in working with students in distress, including students with significant mental health challenges and knowledge of related protocols for student and campus safety. Strong ability to communicate effectively with diverse students, faculty, staff and community members. Proactive problem solving skills. General competence with software packages such as Microsoft Office Suite and academic support software packages. Experience with counseling theory and practice, intake interview techniques, and group facilitation skills. Preferred Skills and Knowledge A Master’s degree in Counseling, Educational Psychology, Psychology, Social Work, Special Education or related field. Experience working with students with disabilities in a higher education setting is strongly preferred. Experience working with students with disabilities, low-socioeconomic status, or first generation college students. Previous experience with TRIO programs. Specific knowledge of Cal State East Bay requirements for General Education, graduation and financial aid. Experience with Blumen Software, PeopleSoft, Accommodate, and/or Bay Advisor. Condition(s) of Employment Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department. EEO Statement As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. Other Information All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website here. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available here. Sponsorship Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E-Verify employer. Mandated Reporter The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. Advertised: Jan 19 2024 Pacific Standard Time Applications close: May 19 2024 Pacific Daylight Time Closing Date/Time:
Stanislaus State
1 University Circle, Turlock, California 95382, USA
Position Summary (Classified as: Confidential Office Support, PSL III) Full-time position available on or after May 6, 2024 for University Advancement. Under general supervision of the Vice President for University Advancement, the Executive Assistant holds a critical position in maintaining the seamless operation of the University Advancement office while offering indispensable assistance to senior leadership. The incumbents primary objective is to streamline administrative procedures, ensure confidentiality, and enable effective communication pathways. From overseeing calendars and organizing travel arrangements to acting as a central point of contact for inquiries and nurturing positive relationships with stakeholders, the incumbent's efforts directly enhance the division's efficiency and overall success. Job Duties Duties include but are not limited to: Perform delegated administrative duties for the Vice President, Associate Vice President, and Assistant Vice President. Maintain confidentiality and integrity in handling sensitive communications. Act as a primary contact for routine inquiries and issues, providing appropriate responses on behalf of leadership. Manage calendars and schedule meetings with internal and external stakeholders. Prepare meeting briefs and event documentation. Coordinate and attend staff meetings, preparing activity reports. Edit and ensure timely submission of division responses to compliance requests. Provide administrative support for committees and workgroups. Offer input on personnel and office operation policies and procedures. Arrange travel logistics for leadership, including reservations and documentation. Coordinate travel itineraries and complete associated paperwork and reports. Oversee day-to-day operations of the University Advancement Office. Design operational systems for a welcoming customer service experience. Ensure continuity and accuracy of guest experience. Maintain an organized and aesthetically pleasing office environment. Facilitate paperwork processing and flow, including sensitive documents. Establish work priorities and serve as a resource for colleagues. Lead recruitment, hiring, training, and supervision of student workers. Coordinate student work schedules and review monthly time reporting. Support Executive Director and Assistant Executive Director in compliance matters. Serve as the primary liaison with campus departments and divisions. Issue timely updates and communications relevant to office operations. Troubleshoot office operation needs and ensure minimal downtime. Review and update office procedures, protocols, and policies. Support Board stewardship and related events. Ensure proper posting of foundation board documentation. Plan, organize, and execute division-led activities and events. Prepare paperwork for vendors and special consultants participating in events. Serve as the primary contact for work orders and services in the division. Other duties as assigned. Minimum Qualifications Education : High School diploma or equivalent. Experience : Three years of progressively responsible experience showcasing an advanced level of administrative support, accompanied by sound judgment, creativity, strong problem-solving skills, and flexibility directly aligned with the essential duties of this position. Preferred Qualifications Advanced degree in a related field. Experience supporting executive-level leadership. Familiarity with fundraising or development processes. Experience supervising or mentoring junior staff or interns. Experience with database management systems. Experience working in a higher education environment Knowledge, Skills, Abilities Knowledge of office procedures and administrative best practices. Familiarity with travel coordination and event planning processes. Ability to multitask and adapt to changing priorities. Strong problem-solving skills and resourcefulness. Excellent time management and prioritization abilities. Capacity to work collaboratively in a team environment. Proficiency in handling basic office equipment. Understanding of compliance and regulatory requirements related to administrative functions. Strong interpersonal skills and customer service orientation. Willingness to learn and adapt to new technologies and systems. Proficient with Microsoft Office applications. Special Conditions The position may be required to work evenings or weekends as needed to attend special events Salary Range Anticipated salary will be $4,028 - $4,431 per month plus excellent paid benefits. Salary will depend on the qualifications of the successful finalist. (Full range: $4,028 - $6,987 per month) Compensation & Benefits Commensurate with qualifications and experience. As a member of the 23-campus CSU System, we offer an extremely competitive benefits package that includes, but is not limited to, outstanding vacation, health, dental, and vision plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Link to (Bargaining Unit: C99) Benefits Summary: CSU Employee Benefit Summary How to Apply To be considered, qualified candidates must submit a completed Stanislaus State online employment application, cover letter, and resumé. Applications are accepted electronically only. Please note that failure to completely fill out each section of the online application may result in your application not receiving consideration. To apply online, please click the “Apply Now” button on this page. Application Deadline OPEN UNTIL FILLED; SCREENING TO BEGIN ON OR AFTER MARCH 29, 2024 (Applications received after the screening date will be considered at the discretion of the university.) Criminal Background Clearance Notice Satisfactory completion of a background check (which includes checks of employment records, education records, criminal records, civil records; and may include motor vehicle records, professional licenses, and sex offender registries, as position requires) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Additional Information Campus & Area California State University, Stanislaus serves the San Joaquin Valley and is a critical educational resource for a six-county region of approximately 1.5 million people. The University is fully committed to creating a culture of diversity and inclusion - one in which every person in the University community feels safe to express their views without fear of reprisal. Widely recognized for its quality academic programs, the University has 10 nationally accredited programs and 662 faculty members. 94 percent of full-time faculty holds doctorates or terminal degrees in their fields. The University offers 43 undergraduate majors, 16 master's programs, 7 post-graduate credentials, a doctorate in education and serves more than 10,000 students. New instructional facilities have been built for the unique pedagogy of professional programs, laboratory sciences and performing arts. Stanislaus State continues to receive national recognition with its ranking as one of the best 384 colleges in the nation by The Princeton Review. The University was one of 12 public universities in the nation to be recognized by the American Association of State Colleges and Universities for demonstrating exceptional performance in retention and graduation rates. In addition, U.S. News and World Report ranks Stanislaus State in its top 10 among public universities in the West, while Washington Monthly honored Stanislaus State as the West’s No. 1 university for the money. Stanislaus State also is recognized as a Hispanic-Serving Institution (HSI) by the U.S. Department of Education. Clery Act Disclosure Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the annual security report (ASR), is now available for viewing at https://www.csustan.edu/annual-campus-security-report . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Stanislaus State for the previous three years. A paper copy of the ASR is available upon request by contacting the office of the Clery Director located at One University Circle, Turlock, CA 95382. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered veteran status, or any other protected status. All qualified individuals are encouraged to apply. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised 7/21/17, as a condition of employment. Applicants requiring necessary accommodations to the application process may contact the Human Resources Department at (209) 667-3351. California Relay Service is available at (800) 735-2922 voice and (800) 735-2929 TDD. As a federal contractor, we are committed to attracting a diverse applicant pool. Please consider completing the Voluntary Self-Identification of Disability form (your response will not be shared with the search committee) at: Voluntary Self-Identification of Disability PDF Form . CSU Stanislaus hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. The CSU is a state entity whose business operations reside within the State of California. The CSU prohibits hiring employees to perform CSU-related work outside California. The individuals who appear to be the best qualified for this position will be contacted by telephone or email for an interview. INFORMATION CONTAINED IN THIS ANNOUNCEMENT MAY BE SUBJECT TO CHANGE WITHOUT NOTICE Advertised: Mar 14 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 15, 2024
Position Summary (Classified as: Confidential Office Support, PSL III) Full-time position available on or after May 6, 2024 for University Advancement. Under general supervision of the Vice President for University Advancement, the Executive Assistant holds a critical position in maintaining the seamless operation of the University Advancement office while offering indispensable assistance to senior leadership. The incumbents primary objective is to streamline administrative procedures, ensure confidentiality, and enable effective communication pathways. From overseeing calendars and organizing travel arrangements to acting as a central point of contact for inquiries and nurturing positive relationships with stakeholders, the incumbent's efforts directly enhance the division's efficiency and overall success. Job Duties Duties include but are not limited to: Perform delegated administrative duties for the Vice President, Associate Vice President, and Assistant Vice President. Maintain confidentiality and integrity in handling sensitive communications. Act as a primary contact for routine inquiries and issues, providing appropriate responses on behalf of leadership. Manage calendars and schedule meetings with internal and external stakeholders. Prepare meeting briefs and event documentation. Coordinate and attend staff meetings, preparing activity reports. Edit and ensure timely submission of division responses to compliance requests. Provide administrative support for committees and workgroups. Offer input on personnel and office operation policies and procedures. Arrange travel logistics for leadership, including reservations and documentation. Coordinate travel itineraries and complete associated paperwork and reports. Oversee day-to-day operations of the University Advancement Office. Design operational systems for a welcoming customer service experience. Ensure continuity and accuracy of guest experience. Maintain an organized and aesthetically pleasing office environment. Facilitate paperwork processing and flow, including sensitive documents. Establish work priorities and serve as a resource for colleagues. Lead recruitment, hiring, training, and supervision of student workers. Coordinate student work schedules and review monthly time reporting. Support Executive Director and Assistant Executive Director in compliance matters. Serve as the primary liaison with campus departments and divisions. Issue timely updates and communications relevant to office operations. Troubleshoot office operation needs and ensure minimal downtime. Review and update office procedures, protocols, and policies. Support Board stewardship and related events. Ensure proper posting of foundation board documentation. Plan, organize, and execute division-led activities and events. Prepare paperwork for vendors and special consultants participating in events. Serve as the primary contact for work orders and services in the division. Other duties as assigned. Minimum Qualifications Education : High School diploma or equivalent. Experience : Three years of progressively responsible experience showcasing an advanced level of administrative support, accompanied by sound judgment, creativity, strong problem-solving skills, and flexibility directly aligned with the essential duties of this position. Preferred Qualifications Advanced degree in a related field. Experience supporting executive-level leadership. Familiarity with fundraising or development processes. Experience supervising or mentoring junior staff or interns. Experience with database management systems. Experience working in a higher education environment Knowledge, Skills, Abilities Knowledge of office procedures and administrative best practices. Familiarity with travel coordination and event planning processes. Ability to multitask and adapt to changing priorities. Strong problem-solving skills and resourcefulness. Excellent time management and prioritization abilities. Capacity to work collaboratively in a team environment. Proficiency in handling basic office equipment. Understanding of compliance and regulatory requirements related to administrative functions. Strong interpersonal skills and customer service orientation. Willingness to learn and adapt to new technologies and systems. Proficient with Microsoft Office applications. Special Conditions The position may be required to work evenings or weekends as needed to attend special events Salary Range Anticipated salary will be $4,028 - $4,431 per month plus excellent paid benefits. Salary will depend on the qualifications of the successful finalist. (Full range: $4,028 - $6,987 per month) Compensation & Benefits Commensurate with qualifications and experience. As a member of the 23-campus CSU System, we offer an extremely competitive benefits package that includes, but is not limited to, outstanding vacation, health, dental, and vision plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Link to (Bargaining Unit: C99) Benefits Summary: CSU Employee Benefit Summary How to Apply To be considered, qualified candidates must submit a completed Stanislaus State online employment application, cover letter, and resumé. Applications are accepted electronically only. Please note that failure to completely fill out each section of the online application may result in your application not receiving consideration. To apply online, please click the “Apply Now” button on this page. Application Deadline OPEN UNTIL FILLED; SCREENING TO BEGIN ON OR AFTER MARCH 29, 2024 (Applications received after the screening date will be considered at the discretion of the university.) Criminal Background Clearance Notice Satisfactory completion of a background check (which includes checks of employment records, education records, criminal records, civil records; and may include motor vehicle records, professional licenses, and sex offender registries, as position requires) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Additional Information Campus & Area California State University, Stanislaus serves the San Joaquin Valley and is a critical educational resource for a six-county region of approximately 1.5 million people. The University is fully committed to creating a culture of diversity and inclusion - one in which every person in the University community feels safe to express their views without fear of reprisal. Widely recognized for its quality academic programs, the University has 10 nationally accredited programs and 662 faculty members. 94 percent of full-time faculty holds doctorates or terminal degrees in their fields. The University offers 43 undergraduate majors, 16 master's programs, 7 post-graduate credentials, a doctorate in education and serves more than 10,000 students. New instructional facilities have been built for the unique pedagogy of professional programs, laboratory sciences and performing arts. Stanislaus State continues to receive national recognition with its ranking as one of the best 384 colleges in the nation by The Princeton Review. The University was one of 12 public universities in the nation to be recognized by the American Association of State Colleges and Universities for demonstrating exceptional performance in retention and graduation rates. In addition, U.S. News and World Report ranks Stanislaus State in its top 10 among public universities in the West, while Washington Monthly honored Stanislaus State as the West’s No. 1 university for the money. Stanislaus State also is recognized as a Hispanic-Serving Institution (HSI) by the U.S. Department of Education. Clery Act Disclosure Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the annual security report (ASR), is now available for viewing at https://www.csustan.edu/annual-campus-security-report . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Stanislaus State for the previous three years. A paper copy of the ASR is available upon request by contacting the office of the Clery Director located at One University Circle, Turlock, CA 95382. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered veteran status, or any other protected status. All qualified individuals are encouraged to apply. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised 7/21/17, as a condition of employment. Applicants requiring necessary accommodations to the application process may contact the Human Resources Department at (209) 667-3351. California Relay Service is available at (800) 735-2922 voice and (800) 735-2929 TDD. As a federal contractor, we are committed to attracting a diverse applicant pool. Please consider completing the Voluntary Self-Identification of Disability form (your response will not be shared with the search committee) at: Voluntary Self-Identification of Disability PDF Form . CSU Stanislaus hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. The CSU is a state entity whose business operations reside within the State of California. The CSU prohibits hiring employees to perform CSU-related work outside California. The individuals who appear to be the best qualified for this position will be contacted by telephone or email for an interview. INFORMATION CONTAINED IN THIS ANNOUNCEMENT MAY BE SUBJECT TO CHANGE WITHOUT NOTICE Advertised: Mar 14 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) Humboldt
1 Harpst Street, Arcata, CA 95521, USA
Athletics Coordinator of Administration Athletics Job #535548 First Review Date: Thursday, March 7, 2024 Open Until Filled Internal Recruitment Only At Cal Poly Humboldt, bold hearts and open minds shape the future. Founded in 1913, Cal Poly Humboldt began as a small college for teachers. Today Humboldt has grown into a comprehensive university with rigorous science and liberal arts programs. Designated a polytechnic in 2022, Cal Poly Humboldt provides hands-on, impactful educational opportunities that lead to meaningful, measurable outcomes for the individual, for the state, and the world. Cal Poly Humboldt is proud to have nearly 6,000 students of all backgrounds spread across 61 majors, 13 graduate programs, and 4 credential programs - all of whom contribute passion and creativity within their fields and set the stage for a future grounded in equity and sustainability. Hands-on learning, inspired teaching, ground-breaking research, and thought-provoking creative activity happen daily at Humboldt. Cal Poly Humboldt is a Hispanic-Serving Institution that strives to foster an inclusive and equitable community to support our students of diverse backgrounds. We are committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality committed to working in a multicultural and multiracial community that reflects the diversity of the state. Finding a better future is a task for the bold and open, the down-to-earth and visionary. Cal Poly Humboldt strives to cultivate these qualities in leaders, innovators, and scholars in every field. (Job #535548) Administrative Analyst/Specialist II, Athletics Coordinator of Administration, Hiring Range: $5,273 - $5,537 monthly. This is a full-time, benefitted, exempt, 12-month pay plan permanent position with a one-year probationary period in Athletics Department. This position comes with a premium benefits package that includes outstanding vacation, medical, dental, and vision plans, life insurance, voluntary pre-tax health and dependent care reimbursement accounts, a fee waiver education program, membership in the California Public Employees Retirement System (PERS), and 14 paid holidays per year. Additional benefits information can be found at https://hraps.humboldt.edu/employee-benefits . Please note that this is an internal recruitment open only to active, stateside, Cal Poly Humboldt Employees. Position Summary: Working independently, under the general supervision and direction of the Executive Director of Intercollegiate Athletics, the Athletics Coordinator of Administration is directly responsible for and participates in the administrative operations of the Department of Intercollegiate Athletics. This position is the primary point of contact for the department, is responsible for coordinating special events and game management, and provides lead work direction and training to student interns and employees. This position is responsible for scheduling campus facilities for games and practices through event and space management systems. This position works some nights and weekends as needed for game and event needs. Key Responsibilities: Special Events Coordination - 25% Coordinates the planning and execution of Athletics special events; including VIP and donor events in conjunction with the President’s Office; Performs event-based budget planning and reporting; Assists in the development of event invitation lists, and manages the reservation process for internal and external events; Responsible for the seasonal and ongoing coordination and implementation of the Athletics Department master schedule; provides guidance and advice to external relations personnel on the development and maintenance of a year-long special events calendar; and Maintains learning guides for event processes in Peoplesoft regarding game contracts, facility/maintenance requests, and scheduling support for the department. Game Management - 25% Plans and manages the scheduling, logistics, and operations of athletics-based events and competitions; Responsible for the management of special event and facility rentals; coordinates the use of assigned athletics facilities for summer camps; In consultation with Campus Risk Management, develops and implements facility policies regarding safety, security, liability, maintenance, ADA, budget and personnel; Provides support for event management, promotions, community engagement and fund advancement initiatives in support of the university and Intercollegiate Athletics and Campus Recreation; and Provides lead oversight to student staff under general direction of the Athletic Director. Confidential Personnel & Student Support - 25% Handles sensitive and highly confidential information including Level 1 data; Provides consultation on employee staffing needs to solve office administrative problems; As a department liaison, works directly with students, coaches, staff members, Human Resources and other campus departments on a range of public and private matters that include (but are not limited to) catastrophic or medical withdrawals, student absences, community disasters, or death; assesses and triages issues of concern for student athletes and makes appropriate referrals, and coordinates with UPD regarding missing students; Provides student conduct verification and community service placements; Coordinator of subpoenaed or requested student records which includes reviewing and redacting personal FERPA protected information; Develops and composes confidential correspondence regarding high-level sensitive issues; Responsible for ensuring that coach evaluations are scheduled and performed, electronic personnel action files (E-PAF) are submitted, and the evaluation process and deadlines are met in a timely manner; Completes and files coach contracts & Human Resources documents; Provides perspective, consultation and coordination of staff and coach recruitments, including writing and submitting position descriptions and vacancy announcements; monitors recruitment process and generates and submits appointment and separation documents; performs onboarding and training of new personnel; Assists with Clery Act reporting on behalf of the department; Provides Title IX back-up support for the Assistant Athletics Director for Compliance; and Projects department needs to be determined by the Director of Athletics. General Administrative Functions - 20% Consults and coordinates with Athletic Department heads to implement new projects, procedures, and programs related to the goals of the Athletics Department; Responsible for the research, analysis, and interpretation of departmental policies and procedures, applying judgment and discretion in their application, and assists in the development of those policies and procedures; ensures that the department policies and procedures manuals are developed and maintained; Serves as the Athletics Department travel expert and provides training and assistance to staff and coaches regarding travel policies, makes travel arrangements as needed, including booking and submitting travel requests and expense reports; Supports department in purchases through use of pro-card and providing support reconciling pro-cards; Supervises the graduate assistant program, and manages the orientation and training of student graduate assistants/interns; responsible for hiring and training student assistants and establishes priorities and workflow, delegating work as needed; Maintains records of required certifications for department staff, coaches, and student workers; ensures that required certifications are completed as needed; Receives and composes sensitive correspondence and other communications; supports and coordinates general office activities and oversees all reception services, including a wide variety of visitors, students, staff, alumni, community members and donors; Maintains paper and electronic filing systems; manages phone lines; arranges meetings and events for the Director of Athletics and the department; Acts as the key advisor for the department, responsible for requesting program access, key cards, phone line connections, printer payments, maintenance requests, makes room/field reservations, and log of games; responsible for office inventory, equipment maintenance, and ordering supplies; submits requisitions and purchase orders as required; prepares and submits own ProCard reconciliation and that of the Director of Athletics; and Tracks non-conference game contract workflow, forms, signatures, reconciliation and filing. General Administrative Functions - 20% Knowledge, Skills, and Abilities Associated with this Position Include: Thorough knowledge of and ability to apply extensive expertise to complex programs and/or administrative specialties, including pertinent laws and regulations. Demonstrated expertise in and advanced knowledge of the principles, problems, and methods of public and business administration and operational and fiscal management including advanced customer service and computer skills. Expertise in administrative survey techniques, operations and systems analysis, statistical and research methods, and the ability to interpret and evaluate results to develop sound conclusions and recommend new or revised policies. Ability to understand problems from a broad, interactive perspective and discern applicable underlying principles to conceive of and develop strategic solutions. Ability to work with representatives from public and private entities and handle potentially sensitive situations. Demonstrated consultative skills in working with internal and external constituent groups. Ability to effectively present ideas and concepts in written or presentation format and use consultative and facilitation skills to gain consensus. Ability to take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved. Skill in the research, development and evaluation of policies and programs, including skill in the collection, evaluation, and interpretation of data to develop sound conclusions and make appropriate recommendations. Working knowledge of and ability to apply standard theories, principles, practices, and techniques applicable to the university and the athletics department, to develop conclusions and make recommendations. Ability to train others on new skills and procedures and provide lead work direction. Minimum Qualifications: Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Must possess a valid California Driver’s License. Preferred Qualifications: Equivalent to five years of progressively responsible administrative experience which has provided the applicant with the knowledge and abilities listed above. Experience working in a university athletic department or at Cal Poly Humboldt. Recent professional experience using personal computers and a variety of software applications including a thorough knowledge of PC and/or Mac environments, extensive experience using MS Office (Word, Excel and others), and email/calendaring programs. Experience with systems such as SAP Concur Travel, Peoplesoft and OBI (Oracle Business Intelligence), Zoom, 25Live, CHRS Recruiting (PageUp), DocuSign, Drupal, Google Suite (includes Google Drive, Docs, Sheets and Forms) is preferred. Application Procedure: To apply, qualified candidates must electronically submit the following materials by clicking the Apply Now button: Letter of Interest Resume or Curriculum Vitae Contact information for at least three professional references Application Deadline: The deadline to submit application materials is for first review is Thursday, March 7. This position is open until filled. Any inquiries about this recruitment can be directed to careers@humboldt.edu or Cal Poly Humboldt’s Human Resources Office at (707) 826-3626. We acknowledge that Cal Poly Humboldt is located on the unceded lands of the Wiyot people, where they have resided from time immemorial. We encourage all to gain a deeper understanding of their history and thriving culture. As an expression of our gratitude we are genuinely committed to developing trusting, reciprocal, and long lasting partnerships with the Wiyot people as well as all of our neighboring tribes. Cal Poly Humboldt was the first campus in the California State University system to offer a stand-alone major in Native American Studies. Cal Poly Humboldt is committed to enriching its educational environment and its culture through the diversity of its staff, faculty, and administration. Persons with interest and experience in helping organizations set and achieve goals relative to diversity and inclusion are especially encouraged to apply. Working in the state of California is a condition of employment for this position. Even if part or all of an employee's assignment can be performed remotely, the employee must maintain a permanent residence in the state of California. The employee must be able to accept on-campus work assignment, as assigned, and come to campus when needed. CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measure established by each campus. The systemwide policy can be found at CSU Vaccination Policy and any questions you have may be submitted to hr@humboldt.edu . Cal Poly Humboldt hires only individuals lawfully authorized to work in the United States. This position may be considered a “Campus Security Authority”, pursuant to the Clery Act, and is required to comply with the requirements set forth in CSU Executive Order 1107 a condition of employment. CAL POLY HUMBOLDT IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS (e.g. H1-B VISAS) Evidence of required degree(s), certification(s), or license(s) is required prior to the appointment date. Satisfactory completion of a background check (including a criminal records check, employment verification, and education verification) is required for employment. Cal Poly Humboldt will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or if it is discovered that the candidate knowingly withheld or falsified information. Certain positions may also require a credit check, motor vehicle report, and/or fingerprinting through Live Scan service. Failure to satisfactorily complete or adverse findings from a background check may affect the employment status of candidates or continued employment of current CSU employees who are being considered for the position. Cal Poly Humboldt is committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality reflecting the ethnic and cultural diversity of the state. Additional information about Cal Poly Humboldt can be found at www.humboldt.edu. Cal Poly Humboldt is a Title IX/Affirmative Action/Equal Opportunity employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, protected veteran status, or any other legally protected status. Mandated Reporting: This position may be considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Additionally, all CSU staff and faculty receive training annually on their obligations in responding to and reporting incidents of sexual harassment and sexual violence. You will be notified by email when you are required to take this mandated training. Class Code: 1038 Publication Date: February 22, 2023 Advertised: Feb 22 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Athletics Coordinator of Administration Athletics Job #535548 First Review Date: Thursday, March 7, 2024 Open Until Filled Internal Recruitment Only At Cal Poly Humboldt, bold hearts and open minds shape the future. Founded in 1913, Cal Poly Humboldt began as a small college for teachers. Today Humboldt has grown into a comprehensive university with rigorous science and liberal arts programs. Designated a polytechnic in 2022, Cal Poly Humboldt provides hands-on, impactful educational opportunities that lead to meaningful, measurable outcomes for the individual, for the state, and the world. Cal Poly Humboldt is proud to have nearly 6,000 students of all backgrounds spread across 61 majors, 13 graduate programs, and 4 credential programs - all of whom contribute passion and creativity within their fields and set the stage for a future grounded in equity and sustainability. Hands-on learning, inspired teaching, ground-breaking research, and thought-provoking creative activity happen daily at Humboldt. Cal Poly Humboldt is a Hispanic-Serving Institution that strives to foster an inclusive and equitable community to support our students of diverse backgrounds. We are committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality committed to working in a multicultural and multiracial community that reflects the diversity of the state. Finding a better future is a task for the bold and open, the down-to-earth and visionary. Cal Poly Humboldt strives to cultivate these qualities in leaders, innovators, and scholars in every field. (Job #535548) Administrative Analyst/Specialist II, Athletics Coordinator of Administration, Hiring Range: $5,273 - $5,537 monthly. This is a full-time, benefitted, exempt, 12-month pay plan permanent position with a one-year probationary period in Athletics Department. This position comes with a premium benefits package that includes outstanding vacation, medical, dental, and vision plans, life insurance, voluntary pre-tax health and dependent care reimbursement accounts, a fee waiver education program, membership in the California Public Employees Retirement System (PERS), and 14 paid holidays per year. Additional benefits information can be found at https://hraps.humboldt.edu/employee-benefits . Please note that this is an internal recruitment open only to active, stateside, Cal Poly Humboldt Employees. Position Summary: Working independently, under the general supervision and direction of the Executive Director of Intercollegiate Athletics, the Athletics Coordinator of Administration is directly responsible for and participates in the administrative operations of the Department of Intercollegiate Athletics. This position is the primary point of contact for the department, is responsible for coordinating special events and game management, and provides lead work direction and training to student interns and employees. This position is responsible for scheduling campus facilities for games and practices through event and space management systems. This position works some nights and weekends as needed for game and event needs. Key Responsibilities: Special Events Coordination - 25% Coordinates the planning and execution of Athletics special events; including VIP and donor events in conjunction with the President’s Office; Performs event-based budget planning and reporting; Assists in the development of event invitation lists, and manages the reservation process for internal and external events; Responsible for the seasonal and ongoing coordination and implementation of the Athletics Department master schedule; provides guidance and advice to external relations personnel on the development and maintenance of a year-long special events calendar; and Maintains learning guides for event processes in Peoplesoft regarding game contracts, facility/maintenance requests, and scheduling support for the department. Game Management - 25% Plans and manages the scheduling, logistics, and operations of athletics-based events and competitions; Responsible for the management of special event and facility rentals; coordinates the use of assigned athletics facilities for summer camps; In consultation with Campus Risk Management, develops and implements facility policies regarding safety, security, liability, maintenance, ADA, budget and personnel; Provides support for event management, promotions, community engagement and fund advancement initiatives in support of the university and Intercollegiate Athletics and Campus Recreation; and Provides lead oversight to student staff under general direction of the Athletic Director. Confidential Personnel & Student Support - 25% Handles sensitive and highly confidential information including Level 1 data; Provides consultation on employee staffing needs to solve office administrative problems; As a department liaison, works directly with students, coaches, staff members, Human Resources and other campus departments on a range of public and private matters that include (but are not limited to) catastrophic or medical withdrawals, student absences, community disasters, or death; assesses and triages issues of concern for student athletes and makes appropriate referrals, and coordinates with UPD regarding missing students; Provides student conduct verification and community service placements; Coordinator of subpoenaed or requested student records which includes reviewing and redacting personal FERPA protected information; Develops and composes confidential correspondence regarding high-level sensitive issues; Responsible for ensuring that coach evaluations are scheduled and performed, electronic personnel action files (E-PAF) are submitted, and the evaluation process and deadlines are met in a timely manner; Completes and files coach contracts & Human Resources documents; Provides perspective, consultation and coordination of staff and coach recruitments, including writing and submitting position descriptions and vacancy announcements; monitors recruitment process and generates and submits appointment and separation documents; performs onboarding and training of new personnel; Assists with Clery Act reporting on behalf of the department; Provides Title IX back-up support for the Assistant Athletics Director for Compliance; and Projects department needs to be determined by the Director of Athletics. General Administrative Functions - 20% Consults and coordinates with Athletic Department heads to implement new projects, procedures, and programs related to the goals of the Athletics Department; Responsible for the research, analysis, and interpretation of departmental policies and procedures, applying judgment and discretion in their application, and assists in the development of those policies and procedures; ensures that the department policies and procedures manuals are developed and maintained; Serves as the Athletics Department travel expert and provides training and assistance to staff and coaches regarding travel policies, makes travel arrangements as needed, including booking and submitting travel requests and expense reports; Supports department in purchases through use of pro-card and providing support reconciling pro-cards; Supervises the graduate assistant program, and manages the orientation and training of student graduate assistants/interns; responsible for hiring and training student assistants and establishes priorities and workflow, delegating work as needed; Maintains records of required certifications for department staff, coaches, and student workers; ensures that required certifications are completed as needed; Receives and composes sensitive correspondence and other communications; supports and coordinates general office activities and oversees all reception services, including a wide variety of visitors, students, staff, alumni, community members and donors; Maintains paper and electronic filing systems; manages phone lines; arranges meetings and events for the Director of Athletics and the department; Acts as the key advisor for the department, responsible for requesting program access, key cards, phone line connections, printer payments, maintenance requests, makes room/field reservations, and log of games; responsible for office inventory, equipment maintenance, and ordering supplies; submits requisitions and purchase orders as required; prepares and submits own ProCard reconciliation and that of the Director of Athletics; and Tracks non-conference game contract workflow, forms, signatures, reconciliation and filing. General Administrative Functions - 20% Knowledge, Skills, and Abilities Associated with this Position Include: Thorough knowledge of and ability to apply extensive expertise to complex programs and/or administrative specialties, including pertinent laws and regulations. Demonstrated expertise in and advanced knowledge of the principles, problems, and methods of public and business administration and operational and fiscal management including advanced customer service and computer skills. Expertise in administrative survey techniques, operations and systems analysis, statistical and research methods, and the ability to interpret and evaluate results to develop sound conclusions and recommend new or revised policies. Ability to understand problems from a broad, interactive perspective and discern applicable underlying principles to conceive of and develop strategic solutions. Ability to work with representatives from public and private entities and handle potentially sensitive situations. Demonstrated consultative skills in working with internal and external constituent groups. Ability to effectively present ideas and concepts in written or presentation format and use consultative and facilitation skills to gain consensus. Ability to take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved. Skill in the research, development and evaluation of policies and programs, including skill in the collection, evaluation, and interpretation of data to develop sound conclusions and make appropriate recommendations. Working knowledge of and ability to apply standard theories, principles, practices, and techniques applicable to the university and the athletics department, to develop conclusions and make recommendations. Ability to train others on new skills and procedures and provide lead work direction. Minimum Qualifications: Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Must possess a valid California Driver’s License. Preferred Qualifications: Equivalent to five years of progressively responsible administrative experience which has provided the applicant with the knowledge and abilities listed above. Experience working in a university athletic department or at Cal Poly Humboldt. Recent professional experience using personal computers and a variety of software applications including a thorough knowledge of PC and/or Mac environments, extensive experience using MS Office (Word, Excel and others), and email/calendaring programs. Experience with systems such as SAP Concur Travel, Peoplesoft and OBI (Oracle Business Intelligence), Zoom, 25Live, CHRS Recruiting (PageUp), DocuSign, Drupal, Google Suite (includes Google Drive, Docs, Sheets and Forms) is preferred. Application Procedure: To apply, qualified candidates must electronically submit the following materials by clicking the Apply Now button: Letter of Interest Resume or Curriculum Vitae Contact information for at least three professional references Application Deadline: The deadline to submit application materials is for first review is Thursday, March 7. This position is open until filled. Any inquiries about this recruitment can be directed to careers@humboldt.edu or Cal Poly Humboldt’s Human Resources Office at (707) 826-3626. We acknowledge that Cal Poly Humboldt is located on the unceded lands of the Wiyot people, where they have resided from time immemorial. We encourage all to gain a deeper understanding of their history and thriving culture. As an expression of our gratitude we are genuinely committed to developing trusting, reciprocal, and long lasting partnerships with the Wiyot people as well as all of our neighboring tribes. Cal Poly Humboldt was the first campus in the California State University system to offer a stand-alone major in Native American Studies. Cal Poly Humboldt is committed to enriching its educational environment and its culture through the diversity of its staff, faculty, and administration. Persons with interest and experience in helping organizations set and achieve goals relative to diversity and inclusion are especially encouraged to apply. Working in the state of California is a condition of employment for this position. Even if part or all of an employee's assignment can be performed remotely, the employee must maintain a permanent residence in the state of California. The employee must be able to accept on-campus work assignment, as assigned, and come to campus when needed. CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measure established by each campus. The systemwide policy can be found at CSU Vaccination Policy and any questions you have may be submitted to hr@humboldt.edu . Cal Poly Humboldt hires only individuals lawfully authorized to work in the United States. This position may be considered a “Campus Security Authority”, pursuant to the Clery Act, and is required to comply with the requirements set forth in CSU Executive Order 1107 a condition of employment. CAL POLY HUMBOLDT IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS (e.g. H1-B VISAS) Evidence of required degree(s), certification(s), or license(s) is required prior to the appointment date. Satisfactory completion of a background check (including a criminal records check, employment verification, and education verification) is required for employment. Cal Poly Humboldt will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or if it is discovered that the candidate knowingly withheld or falsified information. Certain positions may also require a credit check, motor vehicle report, and/or fingerprinting through Live Scan service. Failure to satisfactorily complete or adverse findings from a background check may affect the employment status of candidates or continued employment of current CSU employees who are being considered for the position. Cal Poly Humboldt is committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality reflecting the ethnic and cultural diversity of the state. Additional information about Cal Poly Humboldt can be found at www.humboldt.edu. Cal Poly Humboldt is a Title IX/Affirmative Action/Equal Opportunity employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, protected veteran status, or any other legally protected status. Mandated Reporting: This position may be considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Additionally, all CSU staff and faculty receive training annually on their obligations in responding to and reporting incidents of sexual harassment and sexual violence. You will be notified by email when you are required to take this mandated training. Class Code: 1038 Publication Date: February 22, 2023 Advertised: Feb 22 2024 Pacific Standard Time Applications close: Closing Date/Time:
CITY OF MINNEAPOLIS
Minneapolis, Minnesota, United States
Position Description The Director of Emergency Management will provide leadership and direction of all activities of the Office of Emergency Management, including providing for efficient performance during a declared emergency, coordinating City planning and preparation for emergency relief, providing liaison and coordination with federal, state, county and local jurisdictions relative to emergency preparedness. Job Duties and Responsibilities Overall Management Direct the Emergency Management Department's efforts in mitigating, preparing for, responding to, and recovering from natural or manmade disasters in the community. Ensure the implementation of federal and state emergency preparedness and management program requirements. Respond to queries, requests and complaints from the Mayor, City Council members and other City staff to promote customer service. Provide executive leadership to the division’s management team and staff. Lead division visioning and planning efforts, ensuring department and City goals, policies and plans integrate with internal operations. Develop, implement, and manage initiatives that align with the department’s vision to improve the division’s service delivery. Work in partnership with enterprise and departmental equity, culture, and professional development teams to advocate for and support programs and initiatives that will create and maintain an environment where employees belong, where they want to come to work, and are empowered to utilize their strengths to prepare for future roles in the service of those who reside in, do business in, work in and visit the City of Minneapolis. Verbally present complex information at public hearings, Council Committee meetings and to large organizations, explaining City decisions or positions. Along with other crucial department leaders, serve as a key contact for elected officials and their staff on policy issues as needed. Focus on process improvement and data analysis related to the division's body of work to increase effectiveness and efficiency. Serve on Office of Community Safety Executive Leadership Team Coordinate planning for largescale planned events taking place within the City, including working with interjurisdictional partners and non-governmental parties. Analyze and report on operational?efficiency and?preparedness activities. Operations Provide for efficient performance during a declared emergency, coordinating city planning and preparation for emergency relief. Use sound risk management principles ( i.e. hazard identification, risk analysis, and impact analysis) in assigning priorities and resources. Synchronize the activities of all relevant stakeholders to achieve a common purpose. Support regional, state and national response and recovery efforts through mutual aid, emergency management assistance compact (EMAC), incident management teams and similar regional, state or federal organizations and deploy with such organizations as warranted . Pursue grant funds from outside agencies and organizations to offset the cost of materials, equipment and human resources used in preparing, responding and recovery from events; accounts for all time and materials expended in case that reimbursement is available. Pursues reimbursement for eligible expenses when possible. Serve as EOC Manager or Director under the National Incident Management System (NIMS). Oversee the daily operations of the department including budget, personnel issues, departmental business plans, HR-related activities, financial management , union contract adherence, and records management or retention and various special projects. Establish policies, goals, objectives and performance measure for the department, including recruitment and retention of diverse workforce, training, performance management, labor relations, grievances, and employee relations and engagement. Community Partnerships Maintain strong partnerships with other local, state and federal agencies. Maintain professional and collaborative relationships with elected officials, city staff from all departments, the general public and officials from other governmental and industry groups, and emergency responders from multiple jurisdictions as a means of aligning resources and preparing them for emergency responses. Represent the City of Minneapolis at various forums, public hearings, meetings, task forces, etc. Identify training needs and a plan for delivering the training where needed; coordinating disaster response exercises as a means of training. Strategic Planning Create and maintain a comprehensive framework to reduce the vulnerability to hazards and cope with disasters. Anticipate future disasters and take preventive and preparatory measures to build disaster- resistant and disaster resilient communities Direct the Emergency Management Department's efforts in mitigating, preparing for, responding to, and recovering from natural or manmade disasters in the community. Ensure the implementation of federal and state emergency preparedness and management program requirements. Respond to queries, requests and complaints from the Mayor, City Council members and other City staff to promote customer service. Provide executive leadership to the division’s management team and staff. Lead division visioning and planning efforts, ensuring department and City goals, policies and plans integrate with internal operations. Develop, implement, and manage initiatives that align with the department’s vision to improve the division’s service delivery. Work in partnership with enterprise and departmental equity, culture, and professional development teams to advocate for and support programs and initiatives that will create and maintain an environment where employees belong, where they want to come to work, and are empowered to utilize their strengths to prepare for future roles in the service of those who reside in, do business in, work in and visit the City of Minneapolis. Verbally present complex information at public hearings, Council Committee meetings and to large organizations, explaining City decisions or positions. Along with other crucial department leaders, serve as a key contact for elected officials and their staff on policy issues as needed. Focus on process improvement and data analysis related to the division's body of work to increase effectiveness and efficiency. Serve on Office of Community Safety Executive Leadership Team Coordinate planning for largescale planned events taking place within the City, including working with interjurisdictional partners and non-governmental parties. Analyze and report on operational?efficiency and?preparedness activities. Operations Provide for efficient performance during a declared emergency, coordinating city planning and preparation for emergency relief. Use sound risk management principles ( i.e. hazard identification, risk analysis, and impact analysis) in assigning priorities and resources. Synchronize the activities of all relevant stakeholders to achieve a common purpose. Support regional, state and national response and recovery efforts through mutual aid, emergency management assistance compact (EMAC), incident management teams and similar regional, state or federal organizations and deploy with such organizations as warranted . Pursue grant funds from outside agencies and organizations to offset the cost of materials, equipment and human resources used in preparing, responding and recovery from events; accounts for all time and materials expended in case that reimbursement is available. Pursues reimbursement for eligible expenses when possible. Serve as EOC Manager or Director under the National Incident Management System (NIMS). Oversee the daily operations of the department including budget, personnel issues, departmental business plans, HR-related activities, financial management , union contract adherence, and records management or retention and various special projects. Establish policies, goals, objectives and performance measure for the department, including recruitment and retention of diverse workforce, training, performance management, labor relations, grievances, and employee relations and engagement. Community Partnerships Maintain strong partnerships with other local, state and federal agencies. Maintain professional and collaborative relationships with elected officials, city staff from all departments, the general public and officials from other governmental and industry groups, and emergency responders from multiple jurisdictions as a means of aligning resources and preparing them for emergency responses. Represent the City of Minneapolis at various forums, public hearings, meetings, task forces, etc. Identify training needs and a plan for delivering the training where needed; coordinating disaster response exercises as a means of training. Strategic Planning Create and maintain a comprehensive framework to reduce the vulnerability to hazards and cope with disasters. Anticipate future disasters and take preventive and preparatory measures to build disaster- resistant and disaster resilient communities WORKING CONDITIONS: Normal Office, except during emergency response events or while viewing conditions in the field. On-call and may be required to respond 24/7 Required Qualifications MINIMUM EDUCATION: Bachelor's degree in public or business administration, public safety, political science, emergency management or other relevant field or equivalent MINIMUM EXPERIENCE: Six years of progressively responsible experience, which incudes management and policy development or equivalent. LICENSES/CERTIFICATIONS: Emergency Management Training Certificate from the State of Minnesota and/or Certified Emergency Manager through the International Association of Emergency Managers or equivalent Certificate of completion of Incident Command System 100, 200, 300, and 400 or Minnesota equivalent BACKGROUND CHECK The City has determined that a criminal background check and/or qualifications check may be necessary for certain positions with this job title. Applicants may be required to sign an informed consent form allowing the City to obtain their criminal history and/or verify their qualifications in connection with the position sought. Applicants who do not sign the informed consent form will not be further considered for the position. DRUG AND ALCOHOL TESTING All job applicants must pass a pre-employment drug and alcohol test once a conditional offer of employment has been made. Applicants will be required to sign a notification and consent form prior to undergoing drug and alcohol testing. Applicants who do not consent to undergo drug and alcohol testing will not be required to do so and the City will withdraw the conditional job offer, resulting in the job applicant no longer being considered for the position. UNION REPRESENTATION This position is not represented by a collective bargaining agreement. This is an appointed position. INTERVIEW SELECTION The hiring authority reserves the right to determine the maximum number of candidates to interview from the established eligible list. REQUIRED ATTACHMENT: You must attach a resume to your application. Preference will be given to applications submitted prior to 04/22/20234. Knowledge, Skills and Abilities An advanced degree in law, public or business administration is preferred. Ability to communicate a strong and compelling vision and sense of core purpose for Emergency Management in the City. Strong organization and skills and the ability to marshal resources, and coordinate multiple activities at once to accomplish goals, including coordinating and working with other City Departments and other government agencies. Ability to manage, coordinate and implement programs with staff from multiple departments and businesses and interact with management of other departments and divisions to accomplish goals. Strong functional technical skills and knowledge of the practice and principals of emergency management and the laws and statutes at the federal, state and local level. Command skills and ability to take the lead and give direction in a crisis Good Knowledge of City government operations Good understanding of the needs, intentions, and positions of the various factions within the City, and the ability to work effectively within the diverse communities that reside, and work in the City Knowledge and ability in the development and use of new technology and systems. As the largest and most vibrant city in the state, Minneapolis depends on purposeful, dedicated and innovative employees. Minneapolis has a large variety of careers for people of all experiences and backgrounds who come together for a singular purpose-serving the residents, businesses and visitors of Minneapolis. The City of Minneapolis is proud to be an Equal Employment Opportunity and Affirmative Action employer. Closing Date/Time: Continuous
Mar 23, 2024
Full Time
Position Description The Director of Emergency Management will provide leadership and direction of all activities of the Office of Emergency Management, including providing for efficient performance during a declared emergency, coordinating City planning and preparation for emergency relief, providing liaison and coordination with federal, state, county and local jurisdictions relative to emergency preparedness. Job Duties and Responsibilities Overall Management Direct the Emergency Management Department's efforts in mitigating, preparing for, responding to, and recovering from natural or manmade disasters in the community. Ensure the implementation of federal and state emergency preparedness and management program requirements. Respond to queries, requests and complaints from the Mayor, City Council members and other City staff to promote customer service. Provide executive leadership to the division’s management team and staff. Lead division visioning and planning efforts, ensuring department and City goals, policies and plans integrate with internal operations. Develop, implement, and manage initiatives that align with the department’s vision to improve the division’s service delivery. Work in partnership with enterprise and departmental equity, culture, and professional development teams to advocate for and support programs and initiatives that will create and maintain an environment where employees belong, where they want to come to work, and are empowered to utilize their strengths to prepare for future roles in the service of those who reside in, do business in, work in and visit the City of Minneapolis. Verbally present complex information at public hearings, Council Committee meetings and to large organizations, explaining City decisions or positions. Along with other crucial department leaders, serve as a key contact for elected officials and their staff on policy issues as needed. Focus on process improvement and data analysis related to the division's body of work to increase effectiveness and efficiency. Serve on Office of Community Safety Executive Leadership Team Coordinate planning for largescale planned events taking place within the City, including working with interjurisdictional partners and non-governmental parties. Analyze and report on operational?efficiency and?preparedness activities. Operations Provide for efficient performance during a declared emergency, coordinating city planning and preparation for emergency relief. Use sound risk management principles ( i.e. hazard identification, risk analysis, and impact analysis) in assigning priorities and resources. Synchronize the activities of all relevant stakeholders to achieve a common purpose. Support regional, state and national response and recovery efforts through mutual aid, emergency management assistance compact (EMAC), incident management teams and similar regional, state or federal organizations and deploy with such organizations as warranted . Pursue grant funds from outside agencies and organizations to offset the cost of materials, equipment and human resources used in preparing, responding and recovery from events; accounts for all time and materials expended in case that reimbursement is available. Pursues reimbursement for eligible expenses when possible. Serve as EOC Manager or Director under the National Incident Management System (NIMS). Oversee the daily operations of the department including budget, personnel issues, departmental business plans, HR-related activities, financial management , union contract adherence, and records management or retention and various special projects. Establish policies, goals, objectives and performance measure for the department, including recruitment and retention of diverse workforce, training, performance management, labor relations, grievances, and employee relations and engagement. Community Partnerships Maintain strong partnerships with other local, state and federal agencies. Maintain professional and collaborative relationships with elected officials, city staff from all departments, the general public and officials from other governmental and industry groups, and emergency responders from multiple jurisdictions as a means of aligning resources and preparing them for emergency responses. Represent the City of Minneapolis at various forums, public hearings, meetings, task forces, etc. Identify training needs and a plan for delivering the training where needed; coordinating disaster response exercises as a means of training. Strategic Planning Create and maintain a comprehensive framework to reduce the vulnerability to hazards and cope with disasters. Anticipate future disasters and take preventive and preparatory measures to build disaster- resistant and disaster resilient communities Direct the Emergency Management Department's efforts in mitigating, preparing for, responding to, and recovering from natural or manmade disasters in the community. Ensure the implementation of federal and state emergency preparedness and management program requirements. Respond to queries, requests and complaints from the Mayor, City Council members and other City staff to promote customer service. Provide executive leadership to the division’s management team and staff. Lead division visioning and planning efforts, ensuring department and City goals, policies and plans integrate with internal operations. Develop, implement, and manage initiatives that align with the department’s vision to improve the division’s service delivery. Work in partnership with enterprise and departmental equity, culture, and professional development teams to advocate for and support programs and initiatives that will create and maintain an environment where employees belong, where they want to come to work, and are empowered to utilize their strengths to prepare for future roles in the service of those who reside in, do business in, work in and visit the City of Minneapolis. Verbally present complex information at public hearings, Council Committee meetings and to large organizations, explaining City decisions or positions. Along with other crucial department leaders, serve as a key contact for elected officials and their staff on policy issues as needed. Focus on process improvement and data analysis related to the division's body of work to increase effectiveness and efficiency. Serve on Office of Community Safety Executive Leadership Team Coordinate planning for largescale planned events taking place within the City, including working with interjurisdictional partners and non-governmental parties. Analyze and report on operational?efficiency and?preparedness activities. Operations Provide for efficient performance during a declared emergency, coordinating city planning and preparation for emergency relief. Use sound risk management principles ( i.e. hazard identification, risk analysis, and impact analysis) in assigning priorities and resources. Synchronize the activities of all relevant stakeholders to achieve a common purpose. Support regional, state and national response and recovery efforts through mutual aid, emergency management assistance compact (EMAC), incident management teams and similar regional, state or federal organizations and deploy with such organizations as warranted . Pursue grant funds from outside agencies and organizations to offset the cost of materials, equipment and human resources used in preparing, responding and recovery from events; accounts for all time and materials expended in case that reimbursement is available. Pursues reimbursement for eligible expenses when possible. Serve as EOC Manager or Director under the National Incident Management System (NIMS). Oversee the daily operations of the department including budget, personnel issues, departmental business plans, HR-related activities, financial management , union contract adherence, and records management or retention and various special projects. Establish policies, goals, objectives and performance measure for the department, including recruitment and retention of diverse workforce, training, performance management, labor relations, grievances, and employee relations and engagement. Community Partnerships Maintain strong partnerships with other local, state and federal agencies. Maintain professional and collaborative relationships with elected officials, city staff from all departments, the general public and officials from other governmental and industry groups, and emergency responders from multiple jurisdictions as a means of aligning resources and preparing them for emergency responses. Represent the City of Minneapolis at various forums, public hearings, meetings, task forces, etc. Identify training needs and a plan for delivering the training where needed; coordinating disaster response exercises as a means of training. Strategic Planning Create and maintain a comprehensive framework to reduce the vulnerability to hazards and cope with disasters. Anticipate future disasters and take preventive and preparatory measures to build disaster- resistant and disaster resilient communities WORKING CONDITIONS: Normal Office, except during emergency response events or while viewing conditions in the field. On-call and may be required to respond 24/7 Required Qualifications MINIMUM EDUCATION: Bachelor's degree in public or business administration, public safety, political science, emergency management or other relevant field or equivalent MINIMUM EXPERIENCE: Six years of progressively responsible experience, which incudes management and policy development or equivalent. LICENSES/CERTIFICATIONS: Emergency Management Training Certificate from the State of Minnesota and/or Certified Emergency Manager through the International Association of Emergency Managers or equivalent Certificate of completion of Incident Command System 100, 200, 300, and 400 or Minnesota equivalent BACKGROUND CHECK The City has determined that a criminal background check and/or qualifications check may be necessary for certain positions with this job title. Applicants may be required to sign an informed consent form allowing the City to obtain their criminal history and/or verify their qualifications in connection with the position sought. Applicants who do not sign the informed consent form will not be further considered for the position. DRUG AND ALCOHOL TESTING All job applicants must pass a pre-employment drug and alcohol test once a conditional offer of employment has been made. Applicants will be required to sign a notification and consent form prior to undergoing drug and alcohol testing. Applicants who do not consent to undergo drug and alcohol testing will not be required to do so and the City will withdraw the conditional job offer, resulting in the job applicant no longer being considered for the position. UNION REPRESENTATION This position is not represented by a collective bargaining agreement. This is an appointed position. INTERVIEW SELECTION The hiring authority reserves the right to determine the maximum number of candidates to interview from the established eligible list. REQUIRED ATTACHMENT: You must attach a resume to your application. Preference will be given to applications submitted prior to 04/22/20234. Knowledge, Skills and Abilities An advanced degree in law, public or business administration is preferred. Ability to communicate a strong and compelling vision and sense of core purpose for Emergency Management in the City. Strong organization and skills and the ability to marshal resources, and coordinate multiple activities at once to accomplish goals, including coordinating and working with other City Departments and other government agencies. Ability to manage, coordinate and implement programs with staff from multiple departments and businesses and interact with management of other departments and divisions to accomplish goals. Strong functional technical skills and knowledge of the practice and principals of emergency management and the laws and statutes at the federal, state and local level. Command skills and ability to take the lead and give direction in a crisis Good Knowledge of City government operations Good understanding of the needs, intentions, and positions of the various factions within the City, and the ability to work effectively within the diverse communities that reside, and work in the City Knowledge and ability in the development and use of new technology and systems. As the largest and most vibrant city in the state, Minneapolis depends on purposeful, dedicated and innovative employees. Minneapolis has a large variety of careers for people of all experiences and backgrounds who come together for a singular purpose-serving the residents, businesses and visitors of Minneapolis. The City of Minneapolis is proud to be an Equal Employment Opportunity and Affirmative Action employer. Closing Date/Time: Continuous
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Director of Student Engagement & Transition Administrator Level This position is an MPP II in the California State University Management Personnel Plan (MPP), reporting to the Associate Vice President, Division of Student Life. SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Division of Student Life - Student Engagement & Transition Appointment Type At Will Time Base Full Time (1.0) Work Schedule Monday through Friday; from 8:00am to 5:00pm Anticipated Hiring Range $7,500.00 - $8,333.00 Per Month ($90,000.00 - $99,996.00 Annually) Salary is commensurate with experience. Position Summary Under the general direction of the Assistant Dean of Students, the Director of Student Engagement and Transition directs and leads all aspects of the Student Engagement & Transition center, overseeing and managing programs and services, including functional initiatives such as new student orientation, family programs, student leadership/mentorship programs, student organizations, and various university-sponsored campus activities and events. The Director of Student Engagement & Transition holds a strategic position collaborating across both Academic Affairs and Student Affairs and Enrollment Management. This involves facilitating proactive partnerships, programs and services that empower new and current students, as well as student groups (clubs, organizations, fraternity, and sorority life) to succeed in engaging the greater campus community. This role focuses on developing opportunities for students and student organizations to connect and network with one another. Collaboration extends to various university departments, including, but not limited to: First-Year Experience and Undergraduate Education, New Student & Family Programs, Residential Life and Housing, Recruitment and Outreach, Undergraduate Admissions, Financial Aid, Campus Recreation, SAFE Place, Associated Students Inc., and college academic partners directly supporting student engagement success and campus-wide engagement. The Director of Student Engagement & Transition will support the Assistant Dean of Students in the strategic vision, direction, assessment, and accountability for engagement and transition programs that enhance the undergraduates’ and their supporters’ (parents and families) experience with the University. This includes fostering a sense of belonging through co-curricular and extracurricular interest and involvement. The incumbent must be able to competently interact with a culturally and ethnically diverse population of students, faculty, and staff. They should be willing to work some weekends, evenings, and holidays as needed to ensure delivery of outcomes and fulfillment of the primary mission of Student Affairs & Enrollment Management. Position Information The Director of Student Engagement performs the following functions/duties, including but not limited to: Unit Management & Supervision Guides, directs, advocates, and collaborates to establish a university-wide vision and leadership for student engagement, fostering a sense of belonging, and orchestrating campus-wide events. This includes overseeing club and organization management both in-person and remotely/online, including the management and promotion of GatorXperience (the student organization and events main module), GatorFest!, week of welcome programs, operations, central student-led event management, Greek Life events, and other programs dedicated to campus-wide events, engagement, and entertainment. Partners with Student Success and Graduation Initiatives, specifically within incoming or retention committees, as a representative of Student Engagement & Transition (SET). Guides, directs, formulates, and executes the vision, management, and functioning of the Student Engagement and Transition office. This involves strategic supervision, planning, budgeting, and operational oversight for all programs, services, and collaborations. Drives the implementation of the Division of Student Life’s vision, shaping the student life experience at San Francisco State University from orientation to ongoing engagement of continuing students. Develops programs, services, and partnerships aimed at recruiting, retaining, and nurturing students into engaged leaders both on and off campus. Champions, collaborates, and functions as the main point of contact with leadership groups in various areas regarding engagement and transition programming. This includes orientation and extended orientation programming, GatorFest!, Discover/Explore SF State, Fraternity and Sorority Life programming, Athletics, and other University-wide initiatives. Supervises, plans, and orchestrates the execution of both small- and large-scale campus-wide events and special projects tailored for continuing students and their supporters. These initiatives aim to enhance engagement on campus, encompassing traditions, student persistence in and out of the classroom, and fostering a sense of community while living in San Francisco. Facilitates seamless collaboration with peers within the Student Affairs & Enrollment Management department as well as university-wide, fostering an environment that encourages and enhances student engagement with clubs, organizations, and diverse University events. Guides and cultivates meaningful connections with student clubs and organizations, along with their dedicated staff and faculty advisors, through the creation of comprehensive training sessions, informative orientations, resource development, and regular, effective communication channels. Works in tandem with Campus Recreation, the Office of Student Conduct, and Residential Life to craft inclusive and impactful engagement initiatives, ensuring a holistic approach to supporting the seamless transition of all new students into the University community. Oversees, in collaboration with the Assistant Dean of Students, critical standards, assessments, reports, and community engagement initiatives for Fraternity and Sorority Life, while working in conjunction with Title IX, Student Conduct, and AB 524 compliance measures. Facilitates comprehensive engagement with the CSU club and organization registration process, ensuring a streamlined and efficient approach to their registration requirements. Collaborates closely with the Office of Student Conduct, and Assistant Dean of Students to address matters related to student organization conduct or violations of CSU/campus policies, ensuring a cohesive and responsive approach. Serves as a liaison between the Student Engagement Team (SET) and Time, Place, & Manner to facilitate activities and programs for student organization leaders and new students, fostering a comprehensive understanding of freedom of speech guidelines. General Administration & Assessment Facilitate effective collaboration among diverse campus partners, overseeing the coordination and management of joint efforts pertaining to student activities, events, as well as engagement, involvement, and participation initiatives. Contribute to the creation, execution, and oversight of strategic plans aimed at enhancing collaboration, communication, and the formulation of policies and procedures pertaining to the activities, program planning, event management, and adherence to time, place, and manner (TPM) policies for student clubs and organizations. Designs, implements, and evaluates yearly assessments for student activities, programming, campus events, and other University-wide initiatives, ensuring a comprehensive analysis to inform continuous improvement and strategic planning. Creates and assesses statistical, analytical, and narrative reports designed for presentations, decision-making processes, and program enhancements, ensuring data-driven insights for informed decision-making and continuous program improvement. Partners with the Assistant Dean of Students and university leadership to define key metrics serving as indicators for student retention, engagement, and participation in university activities and events. Secures the development and distribution of promotional materials that highlight university activities and events, contributing to the support of student success and retention initiatives. Conducts an annual assessment of all facets of campus engagement, involvement, and available opportunities for students to maintain connections. Evaluates the requirements of students both prior to and during their academic journey, adapting student life programming to address identified needs. Works closely with the Technical Manager of the Student Life Events Center to offer strategic support for university-wide events and programs. Offers strategic leadership and supervision for the student segment of a centralized event system, ensuring transparent and consistent communication with the Assistant Dean of Students regarding any student-led programs and events. Undertakes special projects as delegated by the Assistant Dean of Students for the Division of Student Life. Marketing & Systems Oversight Collaborating with campus partners, including Strategic Marketing and Communications, Enrollment Operations, Admissions, Dean of Students, and Division of Student Life, to contribute to the development of outreach, marketing, and communication strategies for activities and events. Additionally, providing support for the planning and management of unit online platforms, such as mobile app engagement, orientation, and event registration systems. Other Duties as Assigned Direction provided from supervisor as needed. Be available for campus and departmental emergency response. Professional Behavior Fosters and promotes the Principles of Conduct for a Multi-Cultural University and User-Friendly Principles Promotes and ensures the application of human resources professional responsibilities and ethical standards; This position necessitates a prominent standing within a diverse campus community, demanding visibility, and active advocacy for the department. The incumbent must proficiently communicate a compelling vision to guide the department's operations toward excellence. The schedule may entail weekend and evening commitments, potentially including holidays. Extended periods of the day may involve office work, desk-based tasks, computer work, and attending meetings. The ability to effectively engage with a culturally and ethnically diverse population of students, faculty, and staff is essential. EMBODY THE SIX ROLES OF LEADER Structuring Work: effectively manage and direct workflow, create clear position descriptions, clarify roles and expectations and delegate work. Managing Talent: hire, supervise, coach, support employees. Inspiring Performance: empower, appreciate, communicate constructive feedback. Building Teams: build trust and collaborate. Using & Sharing Information: open communication, transparency. Facilitating Change: encourage other to seek opportunities for different innovative approaches to addressing problems and opportunities; facilitating the implementation and acceptance of change within the workplace. EMBODY THE CORE COMPETENCIES Bias toward collaboration and teamwork. Effective oral, written, and nonverbal communication skills. Customer/Client Focus with an emphasis in problem solving and resolution. Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. Diversity and inclusion. Minimum Qualifications Master's degree from an accredited institution in an appropriate area of specialization (Education, Counseling, Student Affairs, Higher Education). 3 to 5 years of progressively responsible experience managing programs focused on university student activities and events, student retention, student engagement, student success, or related experience. Demonstrated experience with data analysis, reporting, and use of data in decision-making. Preferred Qualifications Proven experience working collaboratively with colleagues at all levels in a large, complex institution, as well as with diverse external communities, to facilitate positive and collaborative processes and initiatives coupled with measurable programmatic deliverables. Evidence of initiating or founding units with clear and well-defined mission and goals, as well as clear metrics for success. Experience managing budgets, assessing program effectiveness, and successfully applying for grants to support program development. Experience teaching in a higher education setting. Demonstrated knowledge of current research, theory, and best practices of first year student experience and student retention programs. Knowledge of assessment strategies to rate, analyze and improve performance. Professional interpersonal and public presentation skills. Excellent organizational skills, attention to detail, and flexibility. Ability to write reports based on data analysis and interpretation. Ability to collaborate with various university departments and external partners to support a diverse student population. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Mar 04 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title Director of Student Engagement & Transition Administrator Level This position is an MPP II in the California State University Management Personnel Plan (MPP), reporting to the Associate Vice President, Division of Student Life. SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Division of Student Life - Student Engagement & Transition Appointment Type At Will Time Base Full Time (1.0) Work Schedule Monday through Friday; from 8:00am to 5:00pm Anticipated Hiring Range $7,500.00 - $8,333.00 Per Month ($90,000.00 - $99,996.00 Annually) Salary is commensurate with experience. Position Summary Under the general direction of the Assistant Dean of Students, the Director of Student Engagement and Transition directs and leads all aspects of the Student Engagement & Transition center, overseeing and managing programs and services, including functional initiatives such as new student orientation, family programs, student leadership/mentorship programs, student organizations, and various university-sponsored campus activities and events. The Director of Student Engagement & Transition holds a strategic position collaborating across both Academic Affairs and Student Affairs and Enrollment Management. This involves facilitating proactive partnerships, programs and services that empower new and current students, as well as student groups (clubs, organizations, fraternity, and sorority life) to succeed in engaging the greater campus community. This role focuses on developing opportunities for students and student organizations to connect and network with one another. Collaboration extends to various university departments, including, but not limited to: First-Year Experience and Undergraduate Education, New Student & Family Programs, Residential Life and Housing, Recruitment and Outreach, Undergraduate Admissions, Financial Aid, Campus Recreation, SAFE Place, Associated Students Inc., and college academic partners directly supporting student engagement success and campus-wide engagement. The Director of Student Engagement & Transition will support the Assistant Dean of Students in the strategic vision, direction, assessment, and accountability for engagement and transition programs that enhance the undergraduates’ and their supporters’ (parents and families) experience with the University. This includes fostering a sense of belonging through co-curricular and extracurricular interest and involvement. The incumbent must be able to competently interact with a culturally and ethnically diverse population of students, faculty, and staff. They should be willing to work some weekends, evenings, and holidays as needed to ensure delivery of outcomes and fulfillment of the primary mission of Student Affairs & Enrollment Management. Position Information The Director of Student Engagement performs the following functions/duties, including but not limited to: Unit Management & Supervision Guides, directs, advocates, and collaborates to establish a university-wide vision and leadership for student engagement, fostering a sense of belonging, and orchestrating campus-wide events. This includes overseeing club and organization management both in-person and remotely/online, including the management and promotion of GatorXperience (the student organization and events main module), GatorFest!, week of welcome programs, operations, central student-led event management, Greek Life events, and other programs dedicated to campus-wide events, engagement, and entertainment. Partners with Student Success and Graduation Initiatives, specifically within incoming or retention committees, as a representative of Student Engagement & Transition (SET). Guides, directs, formulates, and executes the vision, management, and functioning of the Student Engagement and Transition office. This involves strategic supervision, planning, budgeting, and operational oversight for all programs, services, and collaborations. Drives the implementation of the Division of Student Life’s vision, shaping the student life experience at San Francisco State University from orientation to ongoing engagement of continuing students. Develops programs, services, and partnerships aimed at recruiting, retaining, and nurturing students into engaged leaders both on and off campus. Champions, collaborates, and functions as the main point of contact with leadership groups in various areas regarding engagement and transition programming. This includes orientation and extended orientation programming, GatorFest!, Discover/Explore SF State, Fraternity and Sorority Life programming, Athletics, and other University-wide initiatives. Supervises, plans, and orchestrates the execution of both small- and large-scale campus-wide events and special projects tailored for continuing students and their supporters. These initiatives aim to enhance engagement on campus, encompassing traditions, student persistence in and out of the classroom, and fostering a sense of community while living in San Francisco. Facilitates seamless collaboration with peers within the Student Affairs & Enrollment Management department as well as university-wide, fostering an environment that encourages and enhances student engagement with clubs, organizations, and diverse University events. Guides and cultivates meaningful connections with student clubs and organizations, along with their dedicated staff and faculty advisors, through the creation of comprehensive training sessions, informative orientations, resource development, and regular, effective communication channels. Works in tandem with Campus Recreation, the Office of Student Conduct, and Residential Life to craft inclusive and impactful engagement initiatives, ensuring a holistic approach to supporting the seamless transition of all new students into the University community. Oversees, in collaboration with the Assistant Dean of Students, critical standards, assessments, reports, and community engagement initiatives for Fraternity and Sorority Life, while working in conjunction with Title IX, Student Conduct, and AB 524 compliance measures. Facilitates comprehensive engagement with the CSU club and organization registration process, ensuring a streamlined and efficient approach to their registration requirements. Collaborates closely with the Office of Student Conduct, and Assistant Dean of Students to address matters related to student organization conduct or violations of CSU/campus policies, ensuring a cohesive and responsive approach. Serves as a liaison between the Student Engagement Team (SET) and Time, Place, & Manner to facilitate activities and programs for student organization leaders and new students, fostering a comprehensive understanding of freedom of speech guidelines. General Administration & Assessment Facilitate effective collaboration among diverse campus partners, overseeing the coordination and management of joint efforts pertaining to student activities, events, as well as engagement, involvement, and participation initiatives. Contribute to the creation, execution, and oversight of strategic plans aimed at enhancing collaboration, communication, and the formulation of policies and procedures pertaining to the activities, program planning, event management, and adherence to time, place, and manner (TPM) policies for student clubs and organizations. Designs, implements, and evaluates yearly assessments for student activities, programming, campus events, and other University-wide initiatives, ensuring a comprehensive analysis to inform continuous improvement and strategic planning. Creates and assesses statistical, analytical, and narrative reports designed for presentations, decision-making processes, and program enhancements, ensuring data-driven insights for informed decision-making and continuous program improvement. Partners with the Assistant Dean of Students and university leadership to define key metrics serving as indicators for student retention, engagement, and participation in university activities and events. Secures the development and distribution of promotional materials that highlight university activities and events, contributing to the support of student success and retention initiatives. Conducts an annual assessment of all facets of campus engagement, involvement, and available opportunities for students to maintain connections. Evaluates the requirements of students both prior to and during their academic journey, adapting student life programming to address identified needs. Works closely with the Technical Manager of the Student Life Events Center to offer strategic support for university-wide events and programs. Offers strategic leadership and supervision for the student segment of a centralized event system, ensuring transparent and consistent communication with the Assistant Dean of Students regarding any student-led programs and events. Undertakes special projects as delegated by the Assistant Dean of Students for the Division of Student Life. Marketing & Systems Oversight Collaborating with campus partners, including Strategic Marketing and Communications, Enrollment Operations, Admissions, Dean of Students, and Division of Student Life, to contribute to the development of outreach, marketing, and communication strategies for activities and events. Additionally, providing support for the planning and management of unit online platforms, such as mobile app engagement, orientation, and event registration systems. Other Duties as Assigned Direction provided from supervisor as needed. Be available for campus and departmental emergency response. Professional Behavior Fosters and promotes the Principles of Conduct for a Multi-Cultural University and User-Friendly Principles Promotes and ensures the application of human resources professional responsibilities and ethical standards; This position necessitates a prominent standing within a diverse campus community, demanding visibility, and active advocacy for the department. The incumbent must proficiently communicate a compelling vision to guide the department's operations toward excellence. The schedule may entail weekend and evening commitments, potentially including holidays. Extended periods of the day may involve office work, desk-based tasks, computer work, and attending meetings. The ability to effectively engage with a culturally and ethnically diverse population of students, faculty, and staff is essential. EMBODY THE SIX ROLES OF LEADER Structuring Work: effectively manage and direct workflow, create clear position descriptions, clarify roles and expectations and delegate work. Managing Talent: hire, supervise, coach, support employees. Inspiring Performance: empower, appreciate, communicate constructive feedback. Building Teams: build trust and collaborate. Using & Sharing Information: open communication, transparency. Facilitating Change: encourage other to seek opportunities for different innovative approaches to addressing problems and opportunities; facilitating the implementation and acceptance of change within the workplace. EMBODY THE CORE COMPETENCIES Bias toward collaboration and teamwork. Effective oral, written, and nonverbal communication skills. Customer/Client Focus with an emphasis in problem solving and resolution. Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. Diversity and inclusion. Minimum Qualifications Master's degree from an accredited institution in an appropriate area of specialization (Education, Counseling, Student Affairs, Higher Education). 3 to 5 years of progressively responsible experience managing programs focused on university student activities and events, student retention, student engagement, student success, or related experience. Demonstrated experience with data analysis, reporting, and use of data in decision-making. Preferred Qualifications Proven experience working collaboratively with colleagues at all levels in a large, complex institution, as well as with diverse external communities, to facilitate positive and collaborative processes and initiatives coupled with measurable programmatic deliverables. Evidence of initiating or founding units with clear and well-defined mission and goals, as well as clear metrics for success. Experience managing budgets, assessing program effectiveness, and successfully applying for grants to support program development. Experience teaching in a higher education setting. Demonstrated knowledge of current research, theory, and best practices of first year student experience and student retention programs. Knowledge of assessment strategies to rate, analyze and improve performance. Professional interpersonal and public presentation skills. Excellent organizational skills, attention to detail, and flexibility. Ability to write reports based on data analysis and interpretation. Ability to collaborate with various university departments and external partners to support a diverse student population. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Mar 04 2024 Pacific Standard Time Applications close: Closing Date/Time:
California State University, San Bernardino (CSUSB)
5500 University Parkway, San Bernardino, CA 92407, USA
Job Summary: The Director, Tribal Relations will provide strategic development and operational objectives and is responsible for the overall administration of tribal relations programs to the President, Senior Leadership and campus communities by building and sustaining relationships with the native nations within CSUSB service area, state-wide and Native American serving organizations. This position serves as the primary point of contact with Native American tribes, federal and state agencies, and applicable consultants. This position is responsible for Tribal regulatory compliance, consultation and communication, outreach, and records management. The Director will collaborate and manage ongoing Native American Initiatives and events with Admissions, Student Affairs, Faculty and Elder in Residence. The Director will retain campus regulatory compliance authority over all tribal Native American collections under the administrative control of the University, including oversight of NAGPRA and CALNAPRA compliance requirements. Major duties and responsibilities: Consultation and communication: Serve as CSUSB's primary liaison and conduit with tribal nations, governments and urban Indian communities for the President and campus leadership, strengthening the identity of the university as a national leader in tribal engagement and partnerships. Build respectful, authentic, and symbolic relationships with tribal nations, communities and within the Riverside/San Bernardino Counties and State of California. Serve as CSUSB's representative to all CSU tribal related initiatives, meetings and events. In consultation with the Associate Vice President of Government and Community Relations and members of the President's Cabinet, work to create opportunities and advise the President on an internal and external strategy to engage with tribal leaders to build and advance relationships. Regulatory compliance and records management: Provide strategic direction and management of NAGPRA/CALNAGPRA compliance timelines, reports and communications with the California Native American Heritage Commission. Research, summarize, and analyze information, compile data to prepare special and recurring reports containing specialized or sensitive information following general direction, and select relevant information from a variety of sources. Outreach: Collaborate with various internal and external entities, including but not limited to, the Assistant Vice President for Admission and Student Recruitment, CSUSB Elder in Residence and Director of First People Center, and the Office of Strategic Communication. Develop and implement programs and policies focused on educating tribal communities statewide on the advantages and expectations associated with baccalaureate degree attainment. Responsible for providing overall opportunities and programs that would increase native student enrollment, helping to navigate those internal bureaucracies that have historically inhibited greater matriculation to CSUSB. Develop and implement events, conferences, or meetings under general guidance of the Office of the President, that advance tribal cultural/educational opportunities so as to build greater relationships with tribal nations. Develop consistent communication tools (i.e. newsletters) that keep tribal leadership current on the events and activities of the university. Provide counsel and support to the San Manuel Student Union (SMSU) for CSUSB's annual hosting of the San Manuel Pow Wow. Provide advocacy support in collaboration with Tribal Colleges and Universities at the federal level. Other job related duties as assigned. Minimum Qualifications: Required Education and Experience Bachelor's degree 5-8 years of professional and supervisory experience. Required Qualifications Knowledge of NAGPRA and CalNAGPRA federal and state legislation and compliance implementation requirements. Knowledge of administrative, personnel, and fiscal management principles. Knowledge of standard office policies and procedures. Knowledge and skill using personal computers and business office software packages such as Microsoft Office (Word, Excel, Power Point). Attention to detail. Skill in English composition, grammar, spelling, and punctuation. Preferred Qualifications Master's degree from an accredited higher education institution in a field appropriate to area of assignment. A minimum of five (5) years of demonstrated experience working collaboratively on higher education issues with First People, Native American organizations and students through diplomacy and building bridges with tribal consultation. In addition, experience in outreach and enrollment initiatives promoting First People, Native American university attendance and degree completion. Previous experience in design and implementing a plan to build connections and partnerships between university and tribal nations and communities. Ability to work effectively with tribal education departments. Must be able to work both independently and as a part of a team to handle multiple tasks and responsibilities simultaneously. High level of attention to detail. Excellent communication (written and oral), customer service, problem solving, and decision-making skills. Excellent interpersonal skills and ability to create personal relationships on all levels. Strong organizational skills with "hands on" attitude, including the ability to prioritize and manage multiple events, projects, and activities at the same time. Experience coordinating events and meetings. Experience working with a wide range of government constituents and national tribal organizations. Ability to communicate in a tribal language. Experience working within a large institution. Ability to have active relationships with regional tribal communities. Comprehensive knowledge and understanding of Tribal history and Sovereignty. Knowledge of Federally Recognized Tribes, Non-Federally Recognized Tribes and California Recognized Tribes. Knowledge of Native American Tribal protocols, cultures, histories, sovereignty, and governments relations, particularly for California Native Nations. Compensation and Benefits: Anticipated Hiring Range: $8,333 - $10,417 per month Classification Salary Range: $4583 - $14,713 per month The salary offered will take into account internal equity and experience among other factors. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Position Information: Work status: Full-time/Exempt/At-Will Academic year schedule: Monday through Friday (8:00 am - 5:00 pm), some evenings/weekends. Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends. This is a full-time management (MPP) position. MPP employees serve at the pleasure of the campus President. MPPs do not serve a probationary period and never receive permanent status. This position is a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. First considerations will be given to candidates who apply by Monday, March 19, 2024 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas). Conditions of Employment Background Check Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Drivers License Check Possession of a valid Driver's License is required. Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record. Mandated Reporter The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. I-9 CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Statement of Commitment to Diversity In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination. California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion Closing Statement: Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu . Smoking CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/ . Clery Act In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act Advertised: Feb 19 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Job Summary: The Director, Tribal Relations will provide strategic development and operational objectives and is responsible for the overall administration of tribal relations programs to the President, Senior Leadership and campus communities by building and sustaining relationships with the native nations within CSUSB service area, state-wide and Native American serving organizations. This position serves as the primary point of contact with Native American tribes, federal and state agencies, and applicable consultants. This position is responsible for Tribal regulatory compliance, consultation and communication, outreach, and records management. The Director will collaborate and manage ongoing Native American Initiatives and events with Admissions, Student Affairs, Faculty and Elder in Residence. The Director will retain campus regulatory compliance authority over all tribal Native American collections under the administrative control of the University, including oversight of NAGPRA and CALNAPRA compliance requirements. Major duties and responsibilities: Consultation and communication: Serve as CSUSB's primary liaison and conduit with tribal nations, governments and urban Indian communities for the President and campus leadership, strengthening the identity of the university as a national leader in tribal engagement and partnerships. Build respectful, authentic, and symbolic relationships with tribal nations, communities and within the Riverside/San Bernardino Counties and State of California. Serve as CSUSB's representative to all CSU tribal related initiatives, meetings and events. In consultation with the Associate Vice President of Government and Community Relations and members of the President's Cabinet, work to create opportunities and advise the President on an internal and external strategy to engage with tribal leaders to build and advance relationships. Regulatory compliance and records management: Provide strategic direction and management of NAGPRA/CALNAGPRA compliance timelines, reports and communications with the California Native American Heritage Commission. Research, summarize, and analyze information, compile data to prepare special and recurring reports containing specialized or sensitive information following general direction, and select relevant information from a variety of sources. Outreach: Collaborate with various internal and external entities, including but not limited to, the Assistant Vice President for Admission and Student Recruitment, CSUSB Elder in Residence and Director of First People Center, and the Office of Strategic Communication. Develop and implement programs and policies focused on educating tribal communities statewide on the advantages and expectations associated with baccalaureate degree attainment. Responsible for providing overall opportunities and programs that would increase native student enrollment, helping to navigate those internal bureaucracies that have historically inhibited greater matriculation to CSUSB. Develop and implement events, conferences, or meetings under general guidance of the Office of the President, that advance tribal cultural/educational opportunities so as to build greater relationships with tribal nations. Develop consistent communication tools (i.e. newsletters) that keep tribal leadership current on the events and activities of the university. Provide counsel and support to the San Manuel Student Union (SMSU) for CSUSB's annual hosting of the San Manuel Pow Wow. Provide advocacy support in collaboration with Tribal Colleges and Universities at the federal level. Other job related duties as assigned. Minimum Qualifications: Required Education and Experience Bachelor's degree 5-8 years of professional and supervisory experience. Required Qualifications Knowledge of NAGPRA and CalNAGPRA federal and state legislation and compliance implementation requirements. Knowledge of administrative, personnel, and fiscal management principles. Knowledge of standard office policies and procedures. Knowledge and skill using personal computers and business office software packages such as Microsoft Office (Word, Excel, Power Point). Attention to detail. Skill in English composition, grammar, spelling, and punctuation. Preferred Qualifications Master's degree from an accredited higher education institution in a field appropriate to area of assignment. A minimum of five (5) years of demonstrated experience working collaboratively on higher education issues with First People, Native American organizations and students through diplomacy and building bridges with tribal consultation. In addition, experience in outreach and enrollment initiatives promoting First People, Native American university attendance and degree completion. Previous experience in design and implementing a plan to build connections and partnerships between university and tribal nations and communities. Ability to work effectively with tribal education departments. Must be able to work both independently and as a part of a team to handle multiple tasks and responsibilities simultaneously. High level of attention to detail. Excellent communication (written and oral), customer service, problem solving, and decision-making skills. Excellent interpersonal skills and ability to create personal relationships on all levels. Strong organizational skills with "hands on" attitude, including the ability to prioritize and manage multiple events, projects, and activities at the same time. Experience coordinating events and meetings. Experience working with a wide range of government constituents and national tribal organizations. Ability to communicate in a tribal language. Experience working within a large institution. Ability to have active relationships with regional tribal communities. Comprehensive knowledge and understanding of Tribal history and Sovereignty. Knowledge of Federally Recognized Tribes, Non-Federally Recognized Tribes and California Recognized Tribes. Knowledge of Native American Tribal protocols, cultures, histories, sovereignty, and governments relations, particularly for California Native Nations. Compensation and Benefits: Anticipated Hiring Range: $8,333 - $10,417 per month Classification Salary Range: $4583 - $14,713 per month The salary offered will take into account internal equity and experience among other factors. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Position Information: Work status: Full-time/Exempt/At-Will Academic year schedule: Monday through Friday (8:00 am - 5:00 pm), some evenings/weekends. Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends. This is a full-time management (MPP) position. MPP employees serve at the pleasure of the campus President. MPPs do not serve a probationary period and never receive permanent status. This position is a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. First considerations will be given to candidates who apply by Monday, March 19, 2024 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas). Conditions of Employment Background Check Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Drivers License Check Possession of a valid Driver's License is required. Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record. Mandated Reporter The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. I-9 CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Statement of Commitment to Diversity In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination. California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion Closing Statement: Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu . Smoking CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/ . Clery Act In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act Advertised: Feb 19 2024 Pacific Standard Time Applications close: Closing Date/Time:
STATE BAR OF CALIFORNIA
San Francisco, CA, United States
Job Description Office of Access and Inclusion Annual Salary Range for Program Manager I: $120,729 - $160,952 Annual Salary Range for Program Director I: $156,242 - $208,323 FLSA Exempt / Non-Union Represented This position allows for up to four days of remote work per week. About the Office The Office of Access & Inclusion brings together grantmaking of the Legal Services Trust Fund, policymaking of the Center on Access to Justice, and the State Bar's diversity work. The Office seeks a Principal Program Analyst or a Program Manager I to manage the grantmaking and Interest on Lawyers' Trust Fund Accounts (IOLTA) programs of the Office of Access & Inclusion (OAI). The IOLTA program ensures that eligible IOLTA-banking institutions comply with program requirements and the revenue generated from the interest on these IOLTA accounts is collected and distributed as legal aid grants. Approximately $150 million is distributed annually in IOLTA and other legal aid grants to nonprofits providing free civil legal services in California. About the Job The Office of Access & Inclusion is seeking a Program Director I or a Program Manager I who will be responsible for managing the distribution of over $190 million annually in legal funding to over 110 legal aid nonprofit organizations. The incumbent will be tasked with developing and overseeing all policy and operational decisions related to the administration of over eight distinct grant programs, including $120 million worth of homelessness prevention grants as well as IOLTA, Equal Access Funds, consumer debt legal assistance, foreclosure prevention, partnership, and CARE court grants. Additional responsibilities include: Designing and implementing new grant programs Oversee the IOLTA compliance team, ensuring that banks are remitting at the appropriate interest rates and evaluating whether current rules and policies meet the current needs of the State Bar and the Legal Services Trust Fund Commission. Establishing benchmarks and office goals related to grants administration, including streamlining processes and enhancing monitoring of grantees. Engaging in legislative advocacy to increase funding for legal aid, including determining priorities and strategies as well as drafting budget proposals. Represent the State Bar with a variety of high-profile stakeholders, including interfacing with representatives from other state agencies and legislative staff. This position will oversee approximately 20 staff, including at least four direct reports. About this Recruitment The Office of Access and Inclusion, is seeking to fill one position at either Program Manager I or Program Director I level. After completion of the selection process, an offer will be extended to the selected candidate at the level that is commensurate with the candidate's experience. Definition for the Program Manager I Under administrative direction, the Program Manager is responsible for the design, organization, administration, supervision, evaluation, marketing, and/or fiscal management of an operational program or function. A Program Manager performs work of significant responsibility, complexity, and oversight. This includes responsibility for the strategic development and administration of policies, procedures, budgets, and plans, as well as, managing the day-to-day operations of the assigned functional areas. Definition for the Program Director I The Program Director (I, II, and III) is a member of the State Bar's Executive Management Team and creates the mission and long-term vision of an assigned department, or broad-based, program consistent with the policy parameters established by the Board of Trustees and defined in the Business & Professions Code. Incumbents make policy decisions of critical impact affecting the State Bar of California and assume ultimate responsibility for all programs and activities of the assigned department. The Program Director is responsible for overseeing, planning, organizing and directing the administration of State Bar programs based on effective responsiveness to the public and/or other client needs; oversees the development of strategic plans and interim goals; establishes policies and determines priorities; adjusts plans to respond to emerging and/or urgent issues; directs the allocation of resources to achieve timely outcomes and measurable goals within budget guidelines; serves as the appointing authority; and performs related duties as required. Distinguishing Characteristics for the Program Manager I While specific duties of individual positions vary, there are common factors of supervision; responsibility for preparation, analysis, and control of the program's budget and expenditures; and liaison activities with other units in coordinating business and service functions. The determination of the specific classification level is based upon the relative size, complexity, and visibility of the program involved as well as the scope of supervisory responsibility and level of technical expertise and qualifications necessary to manage the program. This class level has the responsibility for managing day-to-day operations of a smaller sized program function that provides support to a larger program or executive and does not typically require a Juris Doctorate and/or specialized qualifications to appropriately perform the essential duties. Incumbents report to a Program Director. Distinguishing Characteristics of the Program Director I Levels in the Program Director classes are generally based on, but are not limited to, the department's organizational complexity and size, nature and number of functions and programs, and classification level or types of positions managed. Consideration may also be given to any legally mandated minimum qualifications for a specific position. Classification levels: Program Director I: This class level has the responsibility for the direction of a small-sized program function which provides support to a larger program or executive (Director, Programs III or above) Program activities are typically carried out by administrative or clerical support staff (guide: Executive, Professional Competence, and Client Security Fund). Examples Of Essential Duties of the Program Manager I Duties may include, but are not limited to the following: Plans, implements, directs, and evaluates all components of a division or operation within the organization. Establishes and executes operational policies, procedures, strategic goals, and plans, and/or standards pertinent to initiatives that fall under the scope of the assigned program. Trains, supervises, and evaluates the performance of assigned staff, including prioritizing, delegating, and reviewing work assignments, monitoring performance, and providing coaching for performance improvement and development; takes disciplinary action, up to and including termination, to address performance deficiencies. Prepares and disseminates information to the public and staff regarding the assigned operational program, including information pertaining to initiatives and events and targeted community outreach; disseminates information via social media campaigns, and manages website content for the State Bar. Develops and administers program and/or operating budgets, including establishing and maintaining expenditure controls, analyzing, and evaluating budget proposals and expenditures, and ensuring that expenditures and operations remain within established budget limitations and comply with organization and contract requirements; may manage program finances to ensure effective revenue collection. Designs and administers comprehensive mechanisms to monitor and evaluate programs, data, and measure performance to ensure organizational resources are wisely invested; may develop, validate, and administer various psychometric testing programs which are reliable, defensible, and highly predictive. Ensures that program decisions are made in accordance with statutory, case law and/or other applicable rules, policies, and procedures. Conducts extensive studies related to budgets, administrative analysis, financial projections, staffing, operations, systems analysis and/or general administrative matters and prepares recommendations using qualitative and quantitative data. Develops and maintains strong collaborative relationships with staff, governing boards, elected officials, community representatives and all other stakeholders to ensure open communication, the sharing of information, and implementation of program specific changes and improvements. Plans, organizes, oversees, manages, and evaluates projects and cases related to the assigned program. Performs compliance monitoring, including the oversight of audits and implementation of corrective action necessary to meet all requirements for government and regulatory bodies who oversee functions pertaining to the assigned program. Prepares reports, correspondence, and other information pertinent to the assigned program; may report and provide public presentations to a governing body, give presentations to the public and/or large audiences, or serve as official spokesperson to the media. Reviews, edits, and approves (in conjunction with the Office of General Counsel) certain custom and template contracts and prepares purchase requisitions; administers contracts for goods and/or services and may negotiate contract costs as well as terms and conditions with multiple vendors to maximize value and minimize cost of services to the State Bar. May prepare and manage the process of preparing agenda items for governing body meetings; may make presentations and defend recommendations. May provide direct legal advice to the State Bar on professional standards and other program related issues. May participate as member, chairperson and/or assist committees and task forces as assigned and represent the division/unit throughout the State Bar. May perform a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job and the responsibilities described. Examples of Essential Duties of the Program Director I Duties may include, but are not limited to the following: Serves as a member of the Executive Management Team and establishes and maintains effective working 2 relationships with colleagues within the State Bar and professional relationships with external constituencies of the State Bar. Directs the development and timely implementation of departmental goals, policies, and strategic plans; manages the allocation of resources and service levels to meet client needs. Directs program administration in accordance with applicable rules, policies, regulation, laws, procedures, and other authorities. Determines and prioritizes, staff assignments, service levels and administrative systems required to accomplish a department's mission in an effective and efficient manner. Acts as the appointing authority for staff positions and trains and evaluates in accordance with procedures, and requirements pertaining to their positions. Oversees the development and implementation of operational policies, procedures, strategic plans, systems and related initiatives consistent with the established mission and operational standards of the State Bar. Oversees and initiates as appropriate, inter-office projects, programs and activities. Provides policy guidance and staff assistance to the Board of Trustees and its Discipline System Oversight Committee. Provides timely responses to inquiries from the public, Board Members, the Judiciary, the Legislature, the Governor's Office, and other constituencies in coordination with the Executive Director/CEO. Oversees the preparation and administration of the budget and oversees the management of the resources and program personnel within institutional parameters and consistent with Business and Professions Code Section 6079.1(d), subject to the general oversight of the DCEO. Employment Standards of the Program Manager I Knowledge of: Legal and technical expertise pertinent to the assigned program area. Principles and techniques of public relations. Principles of effective project management. Methods and techniques of conflict resolution and negotiation. Principles and practices of budget preparation and administration. Methods and techniques of research, analysis, and data-driven decision making. Principles and practices of program development, administration, and evaluation. Federal, state, and local, laws, rules, regulations, policies, processes, and trends pertinent to the assigned program area. Principles and practices of management and supervision, including planning, organizing, assigning, and reviewing work, performance appraisal and discipline, and employee selection and development. Modern office procedures, methods, and equipment, including various software programs such as database, spreadsheet, word processing, project management software, and other computer applications and hardware pertaining to the assigned program area. Working knowledge of the State Bar Offices and their functions and a general knowledge of other agencies and their interface with the State Bar. Ability to: Receive and relay detailed information through verbal and written communication. Communicate clearly and effectively in person, by telephone, by computer and in writing. Speak publicly to large groups of people. Perform under stress and adopt effective courses of action. Effectively interact with others. Effectively address conflict. Manage multiple, simultaneous assignments, to independently plan and prioritize day to day work, and to meet deadlines. Lead others to accomplish program and project implementation. Maintain appropriate confidentiality in program administration and interactions with contractors, consultants, experts, and others. Exercise sound judgment and decision making. Make recommendations on complicated and difficult program matters and present them effectively to governing authorities. Interpret and analyze complex written documents. Effectively present and speak publicly to large groups of people. Act with integrity in all related State Bar business. Quickly adapt to changing environments and critical needs, and adopt and effectively implement courses of action. Employment Standards of the Program Director I Knowledge of: Federal, state, and local rules and regulations pertaining to activities and programs of a specific department. Advanced principles of administration in a government, legal, judicial or related environment. Advance survey techniques and statistical methods. Advanced principles of strategic planning, operations, policy development and implementation. Advanced principles of office management, budgeting, administration and supervision. Advanced principles of problem identification, analysis and resolution. Principles of computerized data and word processing systems including Internet and website usage. Principles of centralized information and data-based record keeping systems. Advanced principles of effective writing and verbal presentation including public speaking. Advanced principles of media communication. Advanced principles of public relations/customer service. Advanced principles of board and committee administration. Advanced principles of organizational behavior and conflict resolution. Advanced principles of public policy research and analysis. Advanced principles of effective institutional communication in dealing with diverse constituencies. Advanced principles of effective personnel management in a union environment. Advanced principles of the administration of justice in California. Principles of the legislative process and government relations. Functional expertise associated with a department's mission. Ability to: Provide leadership direction and develop staff and programs to meet evolving strategic initiatives. Communicate clearly, effectively and professionally in person, by telephone, by computer and in writing. Maintain appropriate confidentiality in program administration and interactions with contractors, consultants, experts and others. Exercise sound judgment and decision making. Make recommendations on complicated and difficult program matters and present them effectively to governing authorities. Interpret and analyze complex written documents. Effectively present and speak publicly to large groups of people. Act with integrity in all related State Bar business. Quickly adapt to changing environments and critical needs to and adopt and effectively implement courses of action. Effectively interact with others in an interactive office. Effectively address conflict. Minimum Qualifications of the Program Manager I: Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Minimum five (5) years of experience at and/or above the journey-level that included responsibility for such professional-level activities such as budgeting, administrative analysis, program development, marketing, evaluation, human resources management, and/or work contributing to the development of operational procedures or plans. Minimum three (3) years' management/supervisory experience administering personnel and budget requirements. Master's degree in a relevant field may substitute for up to two (2) years of experience. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements: Juris Doctorate and/or special qualifications including specialized knowledge, abilities, education, experience, or license may be established for individual positions. Minimum Qualifications of the Program Director I: Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Minimum eight (8) years' progressively responsible experience in related program administration. Minimum four (4) years' senior management/supervisory experience in administering personnel and budget requirements. Master's degree is preferred and may substitute for up to two years of experience. Applicants meet who the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements: Juris Doctorate and/or special Qualifications including specialized knowledge, abilities, education, experience, or license may be established for individual positions. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.
Mar 08, 2024
Full Time
Job Description Office of Access and Inclusion Annual Salary Range for Program Manager I: $120,729 - $160,952 Annual Salary Range for Program Director I: $156,242 - $208,323 FLSA Exempt / Non-Union Represented This position allows for up to four days of remote work per week. About the Office The Office of Access & Inclusion brings together grantmaking of the Legal Services Trust Fund, policymaking of the Center on Access to Justice, and the State Bar's diversity work. The Office seeks a Principal Program Analyst or a Program Manager I to manage the grantmaking and Interest on Lawyers' Trust Fund Accounts (IOLTA) programs of the Office of Access & Inclusion (OAI). The IOLTA program ensures that eligible IOLTA-banking institutions comply with program requirements and the revenue generated from the interest on these IOLTA accounts is collected and distributed as legal aid grants. Approximately $150 million is distributed annually in IOLTA and other legal aid grants to nonprofits providing free civil legal services in California. About the Job The Office of Access & Inclusion is seeking a Program Director I or a Program Manager I who will be responsible for managing the distribution of over $190 million annually in legal funding to over 110 legal aid nonprofit organizations. The incumbent will be tasked with developing and overseeing all policy and operational decisions related to the administration of over eight distinct grant programs, including $120 million worth of homelessness prevention grants as well as IOLTA, Equal Access Funds, consumer debt legal assistance, foreclosure prevention, partnership, and CARE court grants. Additional responsibilities include: Designing and implementing new grant programs Oversee the IOLTA compliance team, ensuring that banks are remitting at the appropriate interest rates and evaluating whether current rules and policies meet the current needs of the State Bar and the Legal Services Trust Fund Commission. Establishing benchmarks and office goals related to grants administration, including streamlining processes and enhancing monitoring of grantees. Engaging in legislative advocacy to increase funding for legal aid, including determining priorities and strategies as well as drafting budget proposals. Represent the State Bar with a variety of high-profile stakeholders, including interfacing with representatives from other state agencies and legislative staff. This position will oversee approximately 20 staff, including at least four direct reports. About this Recruitment The Office of Access and Inclusion, is seeking to fill one position at either Program Manager I or Program Director I level. After completion of the selection process, an offer will be extended to the selected candidate at the level that is commensurate with the candidate's experience. Definition for the Program Manager I Under administrative direction, the Program Manager is responsible for the design, organization, administration, supervision, evaluation, marketing, and/or fiscal management of an operational program or function. A Program Manager performs work of significant responsibility, complexity, and oversight. This includes responsibility for the strategic development and administration of policies, procedures, budgets, and plans, as well as, managing the day-to-day operations of the assigned functional areas. Definition for the Program Director I The Program Director (I, II, and III) is a member of the State Bar's Executive Management Team and creates the mission and long-term vision of an assigned department, or broad-based, program consistent with the policy parameters established by the Board of Trustees and defined in the Business & Professions Code. Incumbents make policy decisions of critical impact affecting the State Bar of California and assume ultimate responsibility for all programs and activities of the assigned department. The Program Director is responsible for overseeing, planning, organizing and directing the administration of State Bar programs based on effective responsiveness to the public and/or other client needs; oversees the development of strategic plans and interim goals; establishes policies and determines priorities; adjusts plans to respond to emerging and/or urgent issues; directs the allocation of resources to achieve timely outcomes and measurable goals within budget guidelines; serves as the appointing authority; and performs related duties as required. Distinguishing Characteristics for the Program Manager I While specific duties of individual positions vary, there are common factors of supervision; responsibility for preparation, analysis, and control of the program's budget and expenditures; and liaison activities with other units in coordinating business and service functions. The determination of the specific classification level is based upon the relative size, complexity, and visibility of the program involved as well as the scope of supervisory responsibility and level of technical expertise and qualifications necessary to manage the program. This class level has the responsibility for managing day-to-day operations of a smaller sized program function that provides support to a larger program or executive and does not typically require a Juris Doctorate and/or specialized qualifications to appropriately perform the essential duties. Incumbents report to a Program Director. Distinguishing Characteristics of the Program Director I Levels in the Program Director classes are generally based on, but are not limited to, the department's organizational complexity and size, nature and number of functions and programs, and classification level or types of positions managed. Consideration may also be given to any legally mandated minimum qualifications for a specific position. Classification levels: Program Director I: This class level has the responsibility for the direction of a small-sized program function which provides support to a larger program or executive (Director, Programs III or above) Program activities are typically carried out by administrative or clerical support staff (guide: Executive, Professional Competence, and Client Security Fund). Examples Of Essential Duties of the Program Manager I Duties may include, but are not limited to the following: Plans, implements, directs, and evaluates all components of a division or operation within the organization. Establishes and executes operational policies, procedures, strategic goals, and plans, and/or standards pertinent to initiatives that fall under the scope of the assigned program. Trains, supervises, and evaluates the performance of assigned staff, including prioritizing, delegating, and reviewing work assignments, monitoring performance, and providing coaching for performance improvement and development; takes disciplinary action, up to and including termination, to address performance deficiencies. Prepares and disseminates information to the public and staff regarding the assigned operational program, including information pertaining to initiatives and events and targeted community outreach; disseminates information via social media campaigns, and manages website content for the State Bar. Develops and administers program and/or operating budgets, including establishing and maintaining expenditure controls, analyzing, and evaluating budget proposals and expenditures, and ensuring that expenditures and operations remain within established budget limitations and comply with organization and contract requirements; may manage program finances to ensure effective revenue collection. Designs and administers comprehensive mechanisms to monitor and evaluate programs, data, and measure performance to ensure organizational resources are wisely invested; may develop, validate, and administer various psychometric testing programs which are reliable, defensible, and highly predictive. Ensures that program decisions are made in accordance with statutory, case law and/or other applicable rules, policies, and procedures. Conducts extensive studies related to budgets, administrative analysis, financial projections, staffing, operations, systems analysis and/or general administrative matters and prepares recommendations using qualitative and quantitative data. Develops and maintains strong collaborative relationships with staff, governing boards, elected officials, community representatives and all other stakeholders to ensure open communication, the sharing of information, and implementation of program specific changes and improvements. Plans, organizes, oversees, manages, and evaluates projects and cases related to the assigned program. Performs compliance monitoring, including the oversight of audits and implementation of corrective action necessary to meet all requirements for government and regulatory bodies who oversee functions pertaining to the assigned program. Prepares reports, correspondence, and other information pertinent to the assigned program; may report and provide public presentations to a governing body, give presentations to the public and/or large audiences, or serve as official spokesperson to the media. Reviews, edits, and approves (in conjunction with the Office of General Counsel) certain custom and template contracts and prepares purchase requisitions; administers contracts for goods and/or services and may negotiate contract costs as well as terms and conditions with multiple vendors to maximize value and minimize cost of services to the State Bar. May prepare and manage the process of preparing agenda items for governing body meetings; may make presentations and defend recommendations. May provide direct legal advice to the State Bar on professional standards and other program related issues. May participate as member, chairperson and/or assist committees and task forces as assigned and represent the division/unit throughout the State Bar. May perform a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job and the responsibilities described. Examples of Essential Duties of the Program Director I Duties may include, but are not limited to the following: Serves as a member of the Executive Management Team and establishes and maintains effective working 2 relationships with colleagues within the State Bar and professional relationships with external constituencies of the State Bar. Directs the development and timely implementation of departmental goals, policies, and strategic plans; manages the allocation of resources and service levels to meet client needs. Directs program administration in accordance with applicable rules, policies, regulation, laws, procedures, and other authorities. Determines and prioritizes, staff assignments, service levels and administrative systems required to accomplish a department's mission in an effective and efficient manner. Acts as the appointing authority for staff positions and trains and evaluates in accordance with procedures, and requirements pertaining to their positions. Oversees the development and implementation of operational policies, procedures, strategic plans, systems and related initiatives consistent with the established mission and operational standards of the State Bar. Oversees and initiates as appropriate, inter-office projects, programs and activities. Provides policy guidance and staff assistance to the Board of Trustees and its Discipline System Oversight Committee. Provides timely responses to inquiries from the public, Board Members, the Judiciary, the Legislature, the Governor's Office, and other constituencies in coordination with the Executive Director/CEO. Oversees the preparation and administration of the budget and oversees the management of the resources and program personnel within institutional parameters and consistent with Business and Professions Code Section 6079.1(d), subject to the general oversight of the DCEO. Employment Standards of the Program Manager I Knowledge of: Legal and technical expertise pertinent to the assigned program area. Principles and techniques of public relations. Principles of effective project management. Methods and techniques of conflict resolution and negotiation. Principles and practices of budget preparation and administration. Methods and techniques of research, analysis, and data-driven decision making. Principles and practices of program development, administration, and evaluation. Federal, state, and local, laws, rules, regulations, policies, processes, and trends pertinent to the assigned program area. Principles and practices of management and supervision, including planning, organizing, assigning, and reviewing work, performance appraisal and discipline, and employee selection and development. Modern office procedures, methods, and equipment, including various software programs such as database, spreadsheet, word processing, project management software, and other computer applications and hardware pertaining to the assigned program area. Working knowledge of the State Bar Offices and their functions and a general knowledge of other agencies and their interface with the State Bar. Ability to: Receive and relay detailed information through verbal and written communication. Communicate clearly and effectively in person, by telephone, by computer and in writing. Speak publicly to large groups of people. Perform under stress and adopt effective courses of action. Effectively interact with others. Effectively address conflict. Manage multiple, simultaneous assignments, to independently plan and prioritize day to day work, and to meet deadlines. Lead others to accomplish program and project implementation. Maintain appropriate confidentiality in program administration and interactions with contractors, consultants, experts, and others. Exercise sound judgment and decision making. Make recommendations on complicated and difficult program matters and present them effectively to governing authorities. Interpret and analyze complex written documents. Effectively present and speak publicly to large groups of people. Act with integrity in all related State Bar business. Quickly adapt to changing environments and critical needs, and adopt and effectively implement courses of action. Employment Standards of the Program Director I Knowledge of: Federal, state, and local rules and regulations pertaining to activities and programs of a specific department. Advanced principles of administration in a government, legal, judicial or related environment. Advance survey techniques and statistical methods. Advanced principles of strategic planning, operations, policy development and implementation. Advanced principles of office management, budgeting, administration and supervision. Advanced principles of problem identification, analysis and resolution. Principles of computerized data and word processing systems including Internet and website usage. Principles of centralized information and data-based record keeping systems. Advanced principles of effective writing and verbal presentation including public speaking. Advanced principles of media communication. Advanced principles of public relations/customer service. Advanced principles of board and committee administration. Advanced principles of organizational behavior and conflict resolution. Advanced principles of public policy research and analysis. Advanced principles of effective institutional communication in dealing with diverse constituencies. Advanced principles of effective personnel management in a union environment. Advanced principles of the administration of justice in California. Principles of the legislative process and government relations. Functional expertise associated with a department's mission. Ability to: Provide leadership direction and develop staff and programs to meet evolving strategic initiatives. Communicate clearly, effectively and professionally in person, by telephone, by computer and in writing. Maintain appropriate confidentiality in program administration and interactions with contractors, consultants, experts and others. Exercise sound judgment and decision making. Make recommendations on complicated and difficult program matters and present them effectively to governing authorities. Interpret and analyze complex written documents. Effectively present and speak publicly to large groups of people. Act with integrity in all related State Bar business. Quickly adapt to changing environments and critical needs to and adopt and effectively implement courses of action. Effectively interact with others in an interactive office. Effectively address conflict. Minimum Qualifications of the Program Manager I: Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Minimum five (5) years of experience at and/or above the journey-level that included responsibility for such professional-level activities such as budgeting, administrative analysis, program development, marketing, evaluation, human resources management, and/or work contributing to the development of operational procedures or plans. Minimum three (3) years' management/supervisory experience administering personnel and budget requirements. Master's degree in a relevant field may substitute for up to two (2) years of experience. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements: Juris Doctorate and/or special qualifications including specialized knowledge, abilities, education, experience, or license may be established for individual positions. Minimum Qualifications of the Program Director I: Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Minimum eight (8) years' progressively responsible experience in related program administration. Minimum four (4) years' senior management/supervisory experience in administering personnel and budget requirements. Master's degree is preferred and may substitute for up to two years of experience. Applicants meet who the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements: Juris Doctorate and/or special Qualifications including specialized knowledge, abilities, education, experience, or license may be established for individual positions. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.
STATE BAR OF CALIFORNIA
San Francisco, CA, United States
Job Description Office of Access and Inclusion Annual Salary Range for Program Manager I: $120,729 - $160,952 Annual Salary Range for Program Director I: $156,242 - $208,323 FLSA Exempt / Non-Union Represented This position allows for up to four days of remote work per week. About the Office The Office of Access & Inclusion brings together grantmaking of the Legal Services Trust Fund, policymaking of the Center on Access to Justice, and the State Bar's diversity work. The Office seeks a Principal Program Analyst or a Program Manager I to manage the grantmaking and Interest on Lawyers' Trust Fund Accounts (IOLTA) programs of the Office of Access & Inclusion (OAI). The IOLTA program ensures that eligible IOLTA-banking institutions comply with program requirements and the revenue generated from the interest on these IOLTA accounts is collected and distributed as legal aid grants. Approximately $150 million is distributed annually in IOLTA and other legal aid grants to nonprofits providing free civil legal services in California. About the Job The Office of Access & Inclusion is seeking a Program Director I or a Program Manager I who will be responsible for managing the distribution of over $190 million annually in legal funding to over 110 legal aid nonprofit organizations. The incumbent will be tasked with developing and overseeing all policy and operational decisions related to the administration of over eight distinct grant programs, including $120 million worth of homelessness prevention grants as well as IOLTA, Equal Access Funds, consumer debt legal assistance, foreclosure prevention, partnership, and CARE court grants. Additional responsibilities include: Designing and implementing new grant programs Oversee the IOLTA compliance team, ensuring that banks are remitting at the appropriate interest rates and evaluating whether current rules and policies meet the current needs of the State Bar and the Legal Services Trust Fund Commission. Establishing benchmarks and office goals related to grants administration, including streamlining processes and enhancing monitoring of grantees. Engaging in legislative advocacy to increase funding for legal aid, including determining priorities and strategies as well as drafting budget proposals. Represent the State Bar with a variety of high-profile stakeholders, including interfacing with representatives from other state agencies and legislative staff. This position will oversee approximately 20 staff, including at least four direct reports. About this Recruitment The Office of Access and Inclusion, is seeking to fill one position at either Program Manager I or Program Director I level. After completion of the selection process, an offer will be extended to the selected candidate at the level that is commensurate with the candidate's experience. Definition for the Program Manager I Under administrative direction, the Program Manager is responsible for the design, organization, administration, supervision, evaluation, marketing, and/or fiscal management of an operational program or function. A Program Manager performs work of significant responsibility, complexity, and oversight. This includes responsibility for the strategic development and administration of policies, procedures, budgets, and plans, as well as, managing the day-to-day operations of the assigned functional areas. Definition for the Program Director I The Program Director (I, II, and III) is a member of the State Bar's Executive Management Team and creates the mission and long-term vision of an assigned department, or broad-based, program consistent with the policy parameters established by the Board of Trustees and defined in the Business & Professions Code. Incumbents make policy decisions of critical impact affecting the State Bar of California and assume ultimate responsibility for all programs and activities of the assigned department. The Program Director is responsible for overseeing, planning, organizing and directing the administration of State Bar programs based on effective responsiveness to the public and/or other client needs; oversees the development of strategic plans and interim goals; establishes policies and determines priorities; adjusts plans to respond to emerging and/or urgent issues; directs the allocation of resources to achieve timely outcomes and measurable goals within budget guidelines; serves as the appointing authority; and performs related duties as required. Distinguishing Characteristics for the Program Manager I While specific duties of individual positions vary, there are common factors of supervision; responsibility for preparation, analysis, and control of the program's budget and expenditures; and liaison activities with other units in coordinating business and service functions. The determination of the specific classification level is based upon the relative size, complexity, and visibility of the program involved as well as the scope of supervisory responsibility and level of technical expertise and qualifications necessary to manage the program. This class level has the responsibility for managing day-to-day operations of a smaller sized program function that provides support to a larger program or executive and does not typically require a Juris Doctorate and/or specialized qualifications to appropriately perform the essential duties. Incumbents report to a Program Director. Distinguishing Characteristics of the Program Director I Levels in the Program Director classes are generally based on, but are not limited to, the department's organizational complexity and size, nature and number of functions and programs, and classification level or types of positions managed. Consideration may also be given to any legally mandated minimum qualifications for a specific position. Classification levels: Program Director I: This class level has the responsibility for the direction of a small-sized program function which provides support to a larger program or executive (Director, Programs III or above) Program activities are typically carried out by administrative or clerical support staff (guide: Executive, Professional Competence, and Client Security Fund). Examples Of Essential Duties of the Program Manager I Duties may include, but are not limited to the following: Plans, implements, directs, and evaluates all components of a division or operation within the organization. Establishes and executes operational policies, procedures, strategic goals, and plans, and/or standards pertinent to initiatives that fall under the scope of the assigned program. Trains, supervises, and evaluates the performance of assigned staff, including prioritizing, delegating, and reviewing work assignments, monitoring performance, and providing coaching for performance improvement and development; takes disciplinary action, up to and including termination, to address performance deficiencies. Prepares and disseminates information to the public and staff regarding the assigned operational program, including information pertaining to initiatives and events and targeted community outreach; disseminates information via social media campaigns, and manages website content for the State Bar. Develops and administers program and/or operating budgets, including establishing and maintaining expenditure controls, analyzing, and evaluating budget proposals and expenditures, and ensuring that expenditures and operations remain within established budget limitations and comply with organization and contract requirements; may manage program finances to ensure effective revenue collection. Designs and administers comprehensive mechanisms to monitor and evaluate programs, data, and measure performance to ensure organizational resources are wisely invested; may develop, validate, and administer various psychometric testing programs which are reliable, defensible, and highly predictive. Ensures that program decisions are made in accordance with statutory, case law and/or other applicable rules, policies, and procedures. Conducts extensive studies related to budgets, administrative analysis, financial projections, staffing, operations, systems analysis and/or general administrative matters and prepares recommendations using qualitative and quantitative data. Develops and maintains strong collaborative relationships with staff, governing boards, elected officials, community representatives and all other stakeholders to ensure open communication, the sharing of information, and implementation of program specific changes and improvements. Plans, organizes, oversees, manages, and evaluates projects and cases related to the assigned program. Performs compliance monitoring, including the oversight of audits and implementation of corrective action necessary to meet all requirements for government and regulatory bodies who oversee functions pertaining to the assigned program. Prepares reports, correspondence, and other information pertinent to the assigned program; may report and provide public presentations to a governing body, give presentations to the public and/or large audiences, or serve as official spokesperson to the media. Reviews, edits, and approves (in conjunction with the Office of General Counsel) certain custom and template contracts and prepares purchase requisitions; administers contracts for goods and/or services and may negotiate contract costs as well as terms and conditions with multiple vendors to maximize value and minimize cost of services to the State Bar. May prepare and manage the process of preparing agenda items for governing body meetings; may make presentations and defend recommendations. May provide direct legal advice to the State Bar on professional standards and other program related issues. May participate as member, chairperson and/or assist committees and task forces as assigned and represent the division/unit throughout the State Bar. May perform a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job and the responsibilities described. Examples of Essential Duties of the Program Director I Duties may include, but are not limited to the following: Serves as a member of the Executive Management Team and establishes and maintains effective working 2 relationships with colleagues within the State Bar and professional relationships with external constituencies of the State Bar. Directs the development and timely implementation of departmental goals, policies, and strategic plans; manages the allocation of resources and service levels to meet client needs. Directs program administration in accordance with applicable rules, policies, regulation, laws, procedures, and other authorities. Determines and prioritizes, staff assignments, service levels and administrative systems required to accomplish a department's mission in an effective and efficient manner. Acts as the appointing authority for staff positions and trains and evaluates in accordance with procedures, and requirements pertaining to their positions. Oversees the development and implementation of operational policies, procedures, strategic plans, systems and related initiatives consistent with the established mission and operational standards of the State Bar. Oversees and initiates as appropriate, inter-office projects, programs and activities. Provides policy guidance and staff assistance to the Board of Trustees and its Discipline System Oversight Committee. Provides timely responses to inquiries from the public, Board Members, the Judiciary, the Legislature, the Governor's Office, and other constituencies in coordination with the Executive Director/CEO. Oversees the preparation and administration of the budget and oversees the management of the resources and program personnel within institutional parameters and consistent with Business and Professions Code Section 6079.1(d), subject to the general oversight of the DCEO. Employment Standards of the Program Manager I Knowledge of: Legal and technical expertise pertinent to the assigned program area. Principles and techniques of public relations. Principles of effective project management. Methods and techniques of conflict resolution and negotiation. Principles and practices of budget preparation and administration. Methods and techniques of research, analysis, and data-driven decision making. Principles and practices of program development, administration, and evaluation. Federal, state, and local, laws, rules, regulations, policies, processes, and trends pertinent to the assigned program area. Principles and practices of management and supervision, including planning, organizing, assigning, and reviewing work, performance appraisal and discipline, and employee selection and development. Modern office procedures, methods, and equipment, including various software programs such as database, spreadsheet, word processing, project management software, and other computer applications and hardware pertaining to the assigned program area. Working knowledge of the State Bar Offices and their functions and a general knowledge of other agencies and their interface with the State Bar. Ability to: Receive and relay detailed information through verbal and written communication. Communicate clearly and effectively in person, by telephone, by computer and in writing. Speak publicly to large groups of people. Perform under stress and adopt effective courses of action. Effectively interact with others. Effectively address conflict. Manage multiple, simultaneous assignments, to independently plan and prioritize day to day work, and to meet deadlines. Lead others to accomplish program and project implementation. Maintain appropriate confidentiality in program administration and interactions with contractors, consultants, experts, and others. Exercise sound judgment and decision making. Make recommendations on complicated and difficult program matters and present them effectively to governing authorities. Interpret and analyze complex written documents. Effectively present and speak publicly to large groups of people. Act with integrity in all related State Bar business. Quickly adapt to changing environments and critical needs, and adopt and effectively implement courses of action. Employment Standards of the Program Director I Knowledge of: Federal, state, and local rules and regulations pertaining to activities and programs of a specific department. Advanced principles of administration in a government, legal, judicial or related environment. Advance survey techniques and statistical methods. Advanced principles of strategic planning, operations, policy development and implementation. Advanced principles of office management, budgeting, administration and supervision. Advanced principles of problem identification, analysis and resolution. Principles of computerized data and word processing systems including Internet and website usage. Principles of centralized information and data-based record keeping systems. Advanced principles of effective writing and verbal presentation including public speaking. Advanced principles of media communication. Advanced principles of public relations/customer service. Advanced principles of board and committee administration. Advanced principles of organizational behavior and conflict resolution. Advanced principles of public policy research and analysis. Advanced principles of effective institutional communication in dealing with diverse constituencies. Advanced principles of effective personnel management in a union environment. Advanced principles of the administration of justice in California. Principles of the legislative process and government relations. Functional expertise associated with a department's mission. Ability to: Provide leadership direction and develop staff and programs to meet evolving strategic initiatives. Communicate clearly, effectively and professionally in person, by telephone, by computer and in writing. Maintain appropriate confidentiality in program administration and interactions with contractors, consultants, experts and others. Exercise sound judgment and decision making. Make recommendations on complicated and difficult program matters and present them effectively to governing authorities. Interpret and analyze complex written documents. Effectively present and speak publicly to large groups of people. Act with integrity in all related State Bar business. Quickly adapt to changing environments and critical needs to and adopt and effectively implement courses of action. Effectively interact with others in an interactive office. Effectively address conflict. Minimum Qualifications of the Program Manager I: Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Minimum five (5) years of experience at and/or above the journey-level that included responsibility for such professional-level activities such as budgeting, administrative analysis, program development, marketing, evaluation, human resources management, and/or work contributing to the development of operational procedures or plans. Minimum three (3) years' management/supervisory experience administering personnel and budget requirements. Master's degree in a relevant field may substitute for up to two (2) years of experience. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements: Juris Doctorate and/or special qualifications including specialized knowledge, abilities, education, experience, or license may be established for individual positions. Minimum Qualifications of the Program Director I: Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Minimum eight (8) years' progressively responsible experience in related program administration. Minimum four (4) years' senior management/supervisory experience in administering personnel and budget requirements. Master's degree is preferred and may substitute for up to two years of experience. Applicants meet who the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements: Juris Doctorate and/or special Qualifications including specialized knowledge, abilities, education, experience, or license may be established for individual positions. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.
Mar 08, 2024
Full Time
Job Description Office of Access and Inclusion Annual Salary Range for Program Manager I: $120,729 - $160,952 Annual Salary Range for Program Director I: $156,242 - $208,323 FLSA Exempt / Non-Union Represented This position allows for up to four days of remote work per week. About the Office The Office of Access & Inclusion brings together grantmaking of the Legal Services Trust Fund, policymaking of the Center on Access to Justice, and the State Bar's diversity work. The Office seeks a Principal Program Analyst or a Program Manager I to manage the grantmaking and Interest on Lawyers' Trust Fund Accounts (IOLTA) programs of the Office of Access & Inclusion (OAI). The IOLTA program ensures that eligible IOLTA-banking institutions comply with program requirements and the revenue generated from the interest on these IOLTA accounts is collected and distributed as legal aid grants. Approximately $150 million is distributed annually in IOLTA and other legal aid grants to nonprofits providing free civil legal services in California. About the Job The Office of Access & Inclusion is seeking a Program Director I or a Program Manager I who will be responsible for managing the distribution of over $190 million annually in legal funding to over 110 legal aid nonprofit organizations. The incumbent will be tasked with developing and overseeing all policy and operational decisions related to the administration of over eight distinct grant programs, including $120 million worth of homelessness prevention grants as well as IOLTA, Equal Access Funds, consumer debt legal assistance, foreclosure prevention, partnership, and CARE court grants. Additional responsibilities include: Designing and implementing new grant programs Oversee the IOLTA compliance team, ensuring that banks are remitting at the appropriate interest rates and evaluating whether current rules and policies meet the current needs of the State Bar and the Legal Services Trust Fund Commission. Establishing benchmarks and office goals related to grants administration, including streamlining processes and enhancing monitoring of grantees. Engaging in legislative advocacy to increase funding for legal aid, including determining priorities and strategies as well as drafting budget proposals. Represent the State Bar with a variety of high-profile stakeholders, including interfacing with representatives from other state agencies and legislative staff. This position will oversee approximately 20 staff, including at least four direct reports. About this Recruitment The Office of Access and Inclusion, is seeking to fill one position at either Program Manager I or Program Director I level. After completion of the selection process, an offer will be extended to the selected candidate at the level that is commensurate with the candidate's experience. Definition for the Program Manager I Under administrative direction, the Program Manager is responsible for the design, organization, administration, supervision, evaluation, marketing, and/or fiscal management of an operational program or function. A Program Manager performs work of significant responsibility, complexity, and oversight. This includes responsibility for the strategic development and administration of policies, procedures, budgets, and plans, as well as, managing the day-to-day operations of the assigned functional areas. Definition for the Program Director I The Program Director (I, II, and III) is a member of the State Bar's Executive Management Team and creates the mission and long-term vision of an assigned department, or broad-based, program consistent with the policy parameters established by the Board of Trustees and defined in the Business & Professions Code. Incumbents make policy decisions of critical impact affecting the State Bar of California and assume ultimate responsibility for all programs and activities of the assigned department. The Program Director is responsible for overseeing, planning, organizing and directing the administration of State Bar programs based on effective responsiveness to the public and/or other client needs; oversees the development of strategic plans and interim goals; establishes policies and determines priorities; adjusts plans to respond to emerging and/or urgent issues; directs the allocation of resources to achieve timely outcomes and measurable goals within budget guidelines; serves as the appointing authority; and performs related duties as required. Distinguishing Characteristics for the Program Manager I While specific duties of individual positions vary, there are common factors of supervision; responsibility for preparation, analysis, and control of the program's budget and expenditures; and liaison activities with other units in coordinating business and service functions. The determination of the specific classification level is based upon the relative size, complexity, and visibility of the program involved as well as the scope of supervisory responsibility and level of technical expertise and qualifications necessary to manage the program. This class level has the responsibility for managing day-to-day operations of a smaller sized program function that provides support to a larger program or executive and does not typically require a Juris Doctorate and/or specialized qualifications to appropriately perform the essential duties. Incumbents report to a Program Director. Distinguishing Characteristics of the Program Director I Levels in the Program Director classes are generally based on, but are not limited to, the department's organizational complexity and size, nature and number of functions and programs, and classification level or types of positions managed. Consideration may also be given to any legally mandated minimum qualifications for a specific position. Classification levels: Program Director I: This class level has the responsibility for the direction of a small-sized program function which provides support to a larger program or executive (Director, Programs III or above) Program activities are typically carried out by administrative or clerical support staff (guide: Executive, Professional Competence, and Client Security Fund). Examples Of Essential Duties of the Program Manager I Duties may include, but are not limited to the following: Plans, implements, directs, and evaluates all components of a division or operation within the organization. Establishes and executes operational policies, procedures, strategic goals, and plans, and/or standards pertinent to initiatives that fall under the scope of the assigned program. Trains, supervises, and evaluates the performance of assigned staff, including prioritizing, delegating, and reviewing work assignments, monitoring performance, and providing coaching for performance improvement and development; takes disciplinary action, up to and including termination, to address performance deficiencies. Prepares and disseminates information to the public and staff regarding the assigned operational program, including information pertaining to initiatives and events and targeted community outreach; disseminates information via social media campaigns, and manages website content for the State Bar. Develops and administers program and/or operating budgets, including establishing and maintaining expenditure controls, analyzing, and evaluating budget proposals and expenditures, and ensuring that expenditures and operations remain within established budget limitations and comply with organization and contract requirements; may manage program finances to ensure effective revenue collection. Designs and administers comprehensive mechanisms to monitor and evaluate programs, data, and measure performance to ensure organizational resources are wisely invested; may develop, validate, and administer various psychometric testing programs which are reliable, defensible, and highly predictive. Ensures that program decisions are made in accordance with statutory, case law and/or other applicable rules, policies, and procedures. Conducts extensive studies related to budgets, administrative analysis, financial projections, staffing, operations, systems analysis and/or general administrative matters and prepares recommendations using qualitative and quantitative data. Develops and maintains strong collaborative relationships with staff, governing boards, elected officials, community representatives and all other stakeholders to ensure open communication, the sharing of information, and implementation of program specific changes and improvements. Plans, organizes, oversees, manages, and evaluates projects and cases related to the assigned program. Performs compliance monitoring, including the oversight of audits and implementation of corrective action necessary to meet all requirements for government and regulatory bodies who oversee functions pertaining to the assigned program. Prepares reports, correspondence, and other information pertinent to the assigned program; may report and provide public presentations to a governing body, give presentations to the public and/or large audiences, or serve as official spokesperson to the media. Reviews, edits, and approves (in conjunction with the Office of General Counsel) certain custom and template contracts and prepares purchase requisitions; administers contracts for goods and/or services and may negotiate contract costs as well as terms and conditions with multiple vendors to maximize value and minimize cost of services to the State Bar. May prepare and manage the process of preparing agenda items for governing body meetings; may make presentations and defend recommendations. May provide direct legal advice to the State Bar on professional standards and other program related issues. May participate as member, chairperson and/or assist committees and task forces as assigned and represent the division/unit throughout the State Bar. May perform a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job and the responsibilities described. Examples of Essential Duties of the Program Director I Duties may include, but are not limited to the following: Serves as a member of the Executive Management Team and establishes and maintains effective working 2 relationships with colleagues within the State Bar and professional relationships with external constituencies of the State Bar. Directs the development and timely implementation of departmental goals, policies, and strategic plans; manages the allocation of resources and service levels to meet client needs. Directs program administration in accordance with applicable rules, policies, regulation, laws, procedures, and other authorities. Determines and prioritizes, staff assignments, service levels and administrative systems required to accomplish a department's mission in an effective and efficient manner. Acts as the appointing authority for staff positions and trains and evaluates in accordance with procedures, and requirements pertaining to their positions. Oversees the development and implementation of operational policies, procedures, strategic plans, systems and related initiatives consistent with the established mission and operational standards of the State Bar. Oversees and initiates as appropriate, inter-office projects, programs and activities. Provides policy guidance and staff assistance to the Board of Trustees and its Discipline System Oversight Committee. Provides timely responses to inquiries from the public, Board Members, the Judiciary, the Legislature, the Governor's Office, and other constituencies in coordination with the Executive Director/CEO. Oversees the preparation and administration of the budget and oversees the management of the resources and program personnel within institutional parameters and consistent with Business and Professions Code Section 6079.1(d), subject to the general oversight of the DCEO. Employment Standards of the Program Manager I Knowledge of: Legal and technical expertise pertinent to the assigned program area. Principles and techniques of public relations. Principles of effective project management. Methods and techniques of conflict resolution and negotiation. Principles and practices of budget preparation and administration. Methods and techniques of research, analysis, and data-driven decision making. Principles and practices of program development, administration, and evaluation. Federal, state, and local, laws, rules, regulations, policies, processes, and trends pertinent to the assigned program area. Principles and practices of management and supervision, including planning, organizing, assigning, and reviewing work, performance appraisal and discipline, and employee selection and development. Modern office procedures, methods, and equipment, including various software programs such as database, spreadsheet, word processing, project management software, and other computer applications and hardware pertaining to the assigned program area. Working knowledge of the State Bar Offices and their functions and a general knowledge of other agencies and their interface with the State Bar. Ability to: Receive and relay detailed information through verbal and written communication. Communicate clearly and effectively in person, by telephone, by computer and in writing. Speak publicly to large groups of people. Perform under stress and adopt effective courses of action. Effectively interact with others. Effectively address conflict. Manage multiple, simultaneous assignments, to independently plan and prioritize day to day work, and to meet deadlines. Lead others to accomplish program and project implementation. Maintain appropriate confidentiality in program administration and interactions with contractors, consultants, experts, and others. Exercise sound judgment and decision making. Make recommendations on complicated and difficult program matters and present them effectively to governing authorities. Interpret and analyze complex written documents. Effectively present and speak publicly to large groups of people. Act with integrity in all related State Bar business. Quickly adapt to changing environments and critical needs, and adopt and effectively implement courses of action. Employment Standards of the Program Director I Knowledge of: Federal, state, and local rules and regulations pertaining to activities and programs of a specific department. Advanced principles of administration in a government, legal, judicial or related environment. Advance survey techniques and statistical methods. Advanced principles of strategic planning, operations, policy development and implementation. Advanced principles of office management, budgeting, administration and supervision. Advanced principles of problem identification, analysis and resolution. Principles of computerized data and word processing systems including Internet and website usage. Principles of centralized information and data-based record keeping systems. Advanced principles of effective writing and verbal presentation including public speaking. Advanced principles of media communication. Advanced principles of public relations/customer service. Advanced principles of board and committee administration. Advanced principles of organizational behavior and conflict resolution. Advanced principles of public policy research and analysis. Advanced principles of effective institutional communication in dealing with diverse constituencies. Advanced principles of effective personnel management in a union environment. Advanced principles of the administration of justice in California. Principles of the legislative process and government relations. Functional expertise associated with a department's mission. Ability to: Provide leadership direction and develop staff and programs to meet evolving strategic initiatives. Communicate clearly, effectively and professionally in person, by telephone, by computer and in writing. Maintain appropriate confidentiality in program administration and interactions with contractors, consultants, experts and others. Exercise sound judgment and decision making. Make recommendations on complicated and difficult program matters and present them effectively to governing authorities. Interpret and analyze complex written documents. Effectively present and speak publicly to large groups of people. Act with integrity in all related State Bar business. Quickly adapt to changing environments and critical needs to and adopt and effectively implement courses of action. Effectively interact with others in an interactive office. Effectively address conflict. Minimum Qualifications of the Program Manager I: Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Minimum five (5) years of experience at and/or above the journey-level that included responsibility for such professional-level activities such as budgeting, administrative analysis, program development, marketing, evaluation, human resources management, and/or work contributing to the development of operational procedures or plans. Minimum three (3) years' management/supervisory experience administering personnel and budget requirements. Master's degree in a relevant field may substitute for up to two (2) years of experience. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements: Juris Doctorate and/or special qualifications including specialized knowledge, abilities, education, experience, or license may be established for individual positions. Minimum Qualifications of the Program Director I: Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Minimum eight (8) years' progressively responsible experience in related program administration. Minimum four (4) years' senior management/supervisory experience in administering personnel and budget requirements. Master's degree is preferred and may substitute for up to two years of experience. Applicants meet who the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements: Juris Doctorate and/or special Qualifications including specialized knowledge, abilities, education, experience, or license may be established for individual positions. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.